2018 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 50 5 7 2 0 0 85 10 243
2018 First official language - French 40 46 6 7 1 1 0 86 8 210
2017 First official language - English 38 40 5 13 3 0 0 78 17 261
2017 First official language - French 42 42 6 7 3 0 0 84 9 233
2014 First official language - English 31 44 8 13 4 0 0 75 17 267
2014 First official language - French 36 39 13 7 4 0 1 76 11 218

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 35 9 6 3 0 0 82 9 243
2018 First official language - French 47 44 5 2 2 1 0 91 4 210
2017 First official language - English 50 36 7 5 3 0 0 86 7 261
2017 First official language - French 44 45 5 5 1 0 0 89 6 233
2014 First official language - English 42 47 6 3 1 0 0 89 5 267
2014 First official language - French 45 43 6 5 1 0 0 88 6 218

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 36 4 3 1 0 0 92 4 241
2018 First official language - French 55 34 6 3 1 0 0 90 4 210
2017 First official language - English 63 29 5 2 2 0 0 92 3 260
2017 First official language - French 50 42 2 5 0 0 0 92 6 233
2014 First official language - English 54 35 5 3 1 0 0 90 5 267
2014 First official language - French 48 43 5 3 1 0 0 91 3 218

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 37 7 9 4 0 0 80 13 242
2018 First official language - French 46 39 6 5 2 1 1 86 8 209
2017 First official language - English 43 31 7 11 7 0 0 75 18 261
2017 First official language - French 43 39 7 7 3 0 0 82 11 233
2014 First official language - English 39 39 8 9 5 0 0 78 14 267
2014 First official language - French 49 34 9 5 3 0 0 83 8 218

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 40 9 5 5 0 0 80 10 241
2018 First official language - French 41 43 10 4 1 0 0 85 6 209
2017 First official language - English 41 44 7 3 5 0 0 85 8 260
2017 First official language - French 41 43 9 6 1 0 0 84 7 233
2014 First official language - English 35 45 13 5 3 0 0 80 7 267
2014 First official language - French 32 54 10 2 2 0 0 86 4 218

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 42 18 10 5 0 0 68 14 243
2018 First official language - French 30 43 14 9 3 0 1 74 12 210
2017 First official language - English 34 37 14 9 6 0 0 71 15 260
2017 First official language - French 29 39 19 11 1 0 0 69 13 233
2014 First official language - English 27 36 17 13 6 1 0 64 19 267
2014 First official language - French 28 38 18 14 2 0 0 66 16 218

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 45 12 7 3 0 0 77 11 243
2018 First official language - French 38 45 10 6 1 0 0 83 7 210
2017 First official language - English 38 42 9 7 3 0 0 81 10 260
2017 First official language - French 32 52 12 4 0 0 0 83 5 233

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 35 6 1 1 0 0 92 2 245
2018 First official language - French 60 35 2 3 1 0 0 95 4 208
2017 First official language - English 60 32 3 3 2 0 0 92 5 260
2017 First official language - French 50 40 6 2 0 0 0 91 3 233
2014 First official language - English 52 40 5 2 1 0 0 92 3 267
2014 First official language - French 55 36 6 3 0 0 0 91 3 218

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 44 12 10 3 0 0 76 13 245
2018 First official language - French 35 45 12 5 2 1 0 81 7 208
2017 First official language - English 40 36 10 8 6 0 0 76 14 259
2017 First official language - French 35 41 14 9 1 0 0 77 10 232

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 31 9 3 2 0 0 86 5 242
2018 First official language - French 49 41 8 2 1 0 0 90 2 207
2017 First official language - English 58 32 5 4 1 0 0 90 5 261
2017 First official language - French 49 41 8 2 0 0 0 90 3 232
2014 First official language - English 63 27 6 1 1 0 0 91 3 267
2014 First official language - French 67 26 6 1 0 0 0 93 1 218

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 43 11 9 2 0 0 78 11 244
2018 First official language - French 37 42 13 7 1 0 0 79 8 209
2017 First official language - English 45 39 4 8 5 0 0 83 13 261
2017 First official language - French 38 40 14 8 0 0 0 78 8 232
2014 First official language - English 33 40 12 11 4 0 0 73 15 267
2014 First official language - French 25 48 17 6 4 0 0 73 10 217

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 40 11 9 4 0 0 75 13 242
2018 First official language - French 37 43 14 3 2 1 0 80 6 209
2017 First official language - English 41 35 10 9 5 0 0 76 14 261
2017 First official language - French 39 41 12 7 1 0 0 80 8 231
2014 First official language - English 37 40 8 12 4 0 0 77 15 267
2014 First official language - French 36 42 13 5 4 0 0 78 9 218

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 40 12 9 2 0 0 76 12 245
2018 First official language - French 39 44 10 4 2 0 1 84 6 208
2017 First official language - English 44 36 10 5 4 0 1 80 10 261
2017 First official language - French 38 46 9 6 0 0 0 84 7 232
2014 First official language - English 43 38 10 4 3 0 2 82 7 267
2014 First official language - French 45 42 8 2 2 0 0 87 4 218

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 38 10 6 3 0 0 81 8 245
2018 First official language - French 46 41 7 4 1 0 0 87 6 209
2017 First official language - English 46 39 8 4 4 0 0 84 8 260
2017 First official language - French 41 44 8 5 1 0 0 86 6 232
2014 First official language - English 48 36 7 5 3 0 0 84 8 267
2014 First official language - French 47 42 8 2 1 0 0 88 3 218

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 39 23 12 3 0 0 63 15 245
2018 First official language - French 30 39 19 8 3 1 1 70 12 209
2017 First official language - English 22 37 24 13 3 0 0 59 17 261
2017 First official language - French 29 42 17 10 2 0 0 71 12 233
2014 First official language - English 23 43 19 8 6 0 0 67 14 267
2014 First official language - French 28 50 17 5 0 0 0 78 5 218

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 22 43 21 9 0 0 30 27 244
2018 First official language - French 5 18 35 30 10 1 1 41 24 209
2017 First official language - English 7 19 36 24 11 0 2 37 26 260
2017 First official language - French 6 18 39 23 11 0 3 35 25 233
2014 First official language - English 5 16 35 29 11 1 2 42 22 266
2014 First official language - French 3 18 32 32 12 0 2 45 22 218

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 17 23 39 17 0 1 57 20 242
2018 First official language - French 3 11 26 32 24 2 2 58 15 208
2017 First official language - English 6 9 21 32 28 1 3 63 15 260
2017 First official language - French 2 8 23 35 27 1 5 65 10 233
2014 First official language - English 4 7 26 39 20 0 3 62 11 264
2014 First official language - French 2 9 20 36 29 1 3 68 11 217

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 17 30 31 13 0 1 45 25 243
2018 First official language - French 10 18 39 17 14 1 1 32 28 207
2017 First official language - English 10 18 33 23 14 0 2 38 29 260
2017 First official language - French 9 23 33 21 10 1 2 32 34 232
2014 First official language - English 9 17 39 22 11 0 2 34 27 266
2014 First official language - French 9 19 31 26 14 0 2 41 28 218

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 14 40 29 9 0 0 39 21 243
2018 First official language - French 6 16 38 31 8 1 1 40 22 208
2017 First official language - English 11 12 35 28 13 0 1 42 23 258
2017 First official language - French 4 12 43 28 10 0 2 39 17 233
2014 First official language - English 9 14 34 30 13 0 1 43 23 267
2014 First official language - French 4 11 35 28 20 0 2 49 16 218

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 27 33 16 6 0 0 22 44 243
2018 First official language - French 13 25 32 18 8 1 2 27 40 208
2017 First official language - English 19 22 33 15 8 2 2 23 43 261
2017 First official language - French 13 24 30 19 11 0 4 31 38 232
2014 First official language - English 12 19 34 21 12 1 1 34 31 267
2014 First official language - French 9 17 34 23 15 0 2 39 27 218

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 23 29 25 10 1 1 35 35 243
2018 First official language - French 12 22 34 18 11 2 2 30 35 209
2017 First official language - English 10 17 31 21 16 3 1 38 29 260
2017 First official language - French 6 16 29 24 16 4 5 43 25 233
2014 First official language - English 5 6 26 40 20 2 2 63 11 266
2014 First official language - French 2 7 25 33 28 1 4 64 10 217

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 19 40 22 7 0 0 29 31 243
2018 First official language - French 8 19 39 22 11 1 1 33 27 209
2017 First official language - English 13 18 38 19 9 2 2 28 32 260
2017 First official language - French 6 14 42 24 9 2 2 35 21 232
2014 First official language - English 13 17 34 19 13 2 2 33 31 267
2014 First official language - French 5 16 32 25 19 1 2 45 22 218
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 34 17 13 5 5 4 62 20 244
2018 First official language - French 23 40 13 10 2 9 3 72 13 210
2017 First official language - English 31 33 11 11 7 4 3 69 19 261
2017 First official language - French 26 40 12 10 3 4 5 73 14 232
2014 First official language - English 30 33 14 10 7 3 2 67 18 267
2014 First official language - French 28 37 16 11 4 2 2 67 17 218

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 33 12 4 5 1 0 78 9 243
2018 First official language - French 54 35 7 4 1 1 0 89 4 210
2017 First official language - English 50 32 7 7 5 0 0 82 11 261
2017 First official language - French 52 37 6 4 1 0 0 89 5 233
2014 First official language - English 45 31 7 13 3 0 0 77 16 267
2014 First official language - French 47 37 6 7 3 0 0 84 10 218

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 25 18 17 11 12 2 47 32 244
2018 First official language - French 16 31 16 17 2 16 2 57 24 209
2017 First official language - English 15 22 15 20 12 16 1 44 38 260
2017 First official language - French 12 31 19 17 5 12 3 52 26 233
2014 First official language - English 9 28 20 17 11 11 4 43 33 267
2014 First official language - French 16 35 21 11 7 8 1 57 19 218

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 31 5 4 1 0 0 90 5 243
2018 First official language - French 62 32 3 2 1 0 0 94 3 210
2017 First official language - English 56 36 3 4 1 0 0 92 5 260
2017 First official language - French 53 39 3 3 1 0 0 92 4 233
2014 First official language - English 56 36 3 3 1 1 0 92 4 267
2014 First official language - French 49 38 7 5 0 0 0 87 5 217

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 39 7 4 1 1 0 88 5 244
2018 First official language - French 44 44 8 3 1 0 1 88 4 208
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 39 11 8 2 0 1 78 10 244
2018 First official language - French 44 39 7 7 2 1 1 84 9 207
2017 First official language - English 44 39 8 7 2 0 0 83 9 260
2017 First official language - French 40 42 10 6 2 0 0 82 8 233
2014 First official language - English 38 37 13 8 3 0 0 76 11 267
2014 First official language - French 44 39 9 5 3 0 0 83 8 218

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 32 8 7 3 0 0 82 10 243
2018 First official language - French 51 37 6 4 1 1 0 89 5 207
2017 First official language - English 55 29 7 5 2 1 1 86 7 260
2017 First official language - French 45 40 8 3 3 1 0 86 6 233
2014 First official language - English 45 36 11 5 2 0 0 81 8 267
2014 First official language - French 55 33 7 3 3 0 0 88 6 218

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 35 6 10 3 0 0 82 13 243
2018 First official language - French 50 35 7 6 1 1 0 86 7 204
2017 First official language - English 50 32 6 8 3 0 1 82 12 261
2017 First official language - French 43 42 5 7 2 0 0 86 10 233
2014 First official language - English 46 36 6 8 3 0 0 83 12 266
2014 First official language - French 45 41 8 3 3 0 0 86 6 218

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 60 28 6 2 3 1 0 89 5 244
2018 First official language - French 58 30 7 3 2 1 0 88 5 207
2017 First official language - English 61 24 5 4 4 2 1 87 8 261
2017 First official language - French 56 29 6 6 2 1 0 86 8 233

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 33 11 5 4 0 0 79 10 244
2018 First official language - French 55 30 6 6 3 0 0 84 9 208
2017 First official language - English 55 25 9 7 4 0 0 81 11 261
2017 First official language - French 52 33 7 7 1 0 0 85 8 231
2014 First official language - English 45 33 10 8 3 0 1 79 11 267
2014 First official language - French 48 38 7 5 2 0 0 86 7 218
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 34 15 11 10 2 3 63 21 121
2018 First official language - French 29 49 12 7 1 0 2 80 8 104
2017 First official language - English 30 30 12 12 8 1 7 66 21 120
2017 First official language - French 36 41 13 4 2 2 2 80 6 107
2014 First official language - English 23 47 10 10 4 1 5 74 15 133
2014 First official language - French 31 45 13 6 2 1 3 79 8 92

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 37 9 7 5 1 0 78 12 245
2018 First official language - French 41 42 5 8 2 3 0 85 10 209
2017 First official language - English 46 30 8 10 4 2 0 77 15 261
2017 First official language - French 38 41 10 8 2 2 0 80 10 231
2014 First official language - English 39 42 8 8 1 1 0 82 10 267
2014 First official language - French 35 43 10 7 3 1 0 80 10 218

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 27 14 14 10 1 0 61 24 244
2018 First official language - French 33 41 13 8 4 1 0 75 12 209
2017 First official language - English 32 35 10 16 7 0 0 67 23 261
2017 First official language - French 29 42 17 7 3 1 0 72 11 233
2014 First official language - English 30 42 11 12 5 0 0 73 17 267
2014 First official language - French 32 39 15 9 4 0 0 72 13 217

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 30 18 16 14 2 0 51 31 243
2018 First official language - French 19 45 16 13 5 2 0 65 18 210
2017 First official language - English 21 32 16 20 9 3 0 54 30 260
2017 First official language - French 17 38 24 14 4 3 0 57 19 232
2014 First official language - English 17 38 18 19 6 2 0 55 26 266
2014 First official language - French 21 38 18 14 7 2 0 60 22 218

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 35 17 20 12 1 0 51 32 244
2018 First official language - French 18 47 17 11 6 1 0 65 18 210
2017 First official language - English 21 38 12 16 11 2 0 60 28 261
2017 First official language - French 20 46 18 12 3 1 0 66 15 233
2014 First official language - English 15 45 14 18 6 1 1 61 24 266
2014 First official language - French 22 40 21 11 4 1 0 63 16 218
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 36 14 8 3 0 0 74 12 242
2018 First official language - French 34 48 10 6 1 1 0 83 7 205
2017 First official language - English 34 41 12 9 3 1 0 76 12 260
2017 First official language - French 31 49 16 3 1 0 0 80 4 233
2014 First official language - English 32 43 12 10 3 0 0 75 13 267
2014 First official language - French 37 41 13 8 1 0 0 78 9 218

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 31 8 4 2 1 1 87 6 242
2018 First official language - French 50 38 5 4 2 0 0 89 6 206
2017 First official language - English 53 31 8 4 2 2 0 86 6 260
2017 First official language - French 48 39 6 4 0 2 0 89 5 232
2014 First official language - English 54 32 5 6 1 1 1 87 7 267
2014 First official language - French 53 34 6 3 4 0 0 87 6 218

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 33 10 5 2 0 0 83 6 242
2018 First official language - French 52 34 8 4 1 1 0 87 5 204

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 22 17 12 8 8 3 58 23 242
2018 First official language - French 29 29 14 11 5 10 2 66 18 206
2017 First official language - English 24 24 16 13 10 11 2 56 26 260
2017 First official language - French 16 27 17 11 8 17 4 55 24 233
2014 First official language - English 20 29 16 9 13 7 4 56 26 267
2014 First official language - French 25 26 15 12 9 10 4 59 24 218

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 39 16 14 8 1 0 62 22 241
2018 First official language - French 36 44 9 6 3 2 0 82 9 206
2017 First official language - English 32 39 12 11 4 2 0 73 15 259
2017 First official language - French 42 42 9 4 4 0 0 84 7 232
2014 First official language - English 25 36 15 13 9 0 0 62 23 267
2014 First official language - French 35 39 11 11 4 1 0 74 15 218

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 30 13 13 14 2 4 57 28 241
2018 First official language - French 27 35 16 8 10 3 1 64 19 205
2017 First official language - English 26 32 12 14 12 2 2 61 27 261
2017 First official language - French 28 31 17 13 9 1 1 61 22 232
2014 First official language - English 13 19 16 18 32 0 2 33 51 267
2014 First official language - French 12 19 17 20 28 0 3 33 50 217

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 42 19 8 4 2 0 69 12 241
2018 First official language - French 27 49 13 6 1 4 1 79 7 205
2017 First official language - English 30 39 14 12 4 2 0 70 16 261
2017 First official language - French 25 46 20 5 1 2 0 73 6 232

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 36 14 3 1 1 0 82 4 243
2018 First official language - French 50 38 7 2 1 2 0 90 3 208
2017 First official language - English 48 34 11 3 2 3 0 84 5 261
2017 First official language - French 43 45 9 1 1 1 0 89 2 231
2014 First official language - English 53 33 8 2 1 4 0 89 3 267
2014 First official language - French 57 36 4 0 0 1 0 95 1 218

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 44 8 5 2 0 0 85 7 243
2018 First official language - French 52 39 4 3 1 1 0 92 4 207
2017 First official language - English 43 37 9 7 2 2 0 81 9 261
2017 First official language - French 39 48 9 3 0 1 0 88 3 231
2014 First official language - English 48 36 10 5 1 0 0 84 6 267
2014 First official language - French 50 41 6 2 0 1 0 92 2 217

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 36 6 2 2 0 0 90 4 243
2018 First official language - French 61 33 4 1 1 0 0 94 2 208
2017 First official language - English 59 29 7 4 2 0 0 87 6 261
2017 First official language - French 53 39 6 1 0 0 0 92 2 230
2014 First official language - English 58 33 4 4 1 0 0 91 5 267
2014 First official language - French 58 39 2 1 0 0 0 97 1 218

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 35 11 7 5 0 0 77 12 243
2018 First official language - French 50 35 10 4 1 1 0 85 5 207
2017 First official language - English 44 32 12 7 5 0 0 76 12 261
2017 First official language - French 43 39 13 4 1 0 0 81 6 232
2014 First official language - English 44 39 7 6 3 1 0 84 9 267
2014 First official language - French 51 41 5 2 1 0 0 91 3 218

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 38 10 8 5 0 0 77 12 243
2018 First official language - French 48 38 10 4 1 0 0 86 4 206
2017 First official language - English 41 35 10 8 5 0 0 76 13 261
2017 First official language - French 37 47 10 4 1 0 0 84 6 233
2014 First official language - English 43 39 5 8 5 0 0 83 12 267
2014 First official language - French 46 39 11 2 1 0 0 86 3 218

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 24 23 8 7 1 0 62 15 242
2018 First official language - French 43 29 16 7 2 2 1 74 10 208
2017 First official language - English 38 24 16 11 6 4 0 65 18 261
2017 First official language - French 40 26 21 6 3 1 1 69 10 233
2014 First official language - English 35 29 19 9 5 3 0 66 14 267
2014 First official language - French 44 29 13 8 4 2 0 75 11 218
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 19 44 37 244
2018 First official language - French 13 50 37 209
2017 First official language - English 20 44 37 261
2017 First official language - French 15 51 34 232
2014 First official language - English 16 55 30 267
2014 First official language - French 12 55 33 218

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 19 12 54 9 0 6 49
2018 First official language - French 16 26 51 3 0 4 28
2017 First official language - English 17 8 47 21 0 6 50
2017 First official language - French 20 21 47 6 0 5 35
2014 First official language - English 16 14 23 39 9999 8 41
2014 First official language - French 35 14 34 17 9999 0 29
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 244
2018 First official language - French 9 91 208

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 45 27
2018 First official language - French 46 18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 52 27
2018 First official language - French 54 18

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 27
2018 First official language - French 0 18

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 27
2018 First official language - French 0 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 27
2018 First official language - French 32 18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 27
2018 First official language - French 29 18

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 27
2018 First official language - French 48 18

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 27
2018 First official language - French 30 18

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 27
2018 First official language - French 0 18

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 63 27
2018 First official language - French 58 18

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 27
2018 First official language - French 0 18

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 26
2018 First official language - French 0 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 26
2018 First official language - French 50 18

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 26
2018 First official language - French 0 18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 63 26
2018 First official language - French 49 18

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 26
2018 First official language - French 0 18

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 13 19 6 3 29 11 54 15 244
2018 First official language - French 22 18 7 4 3 39 7 73 13 210
2017 First official language - English 19 13 18 3 2 34 12 60 8 260
2017 First official language - French 17 20 15 3 2 35 8 65 10 232
2014 First official language - English 16 9 17 7 5 37 9 48 21 267
2014 First official language - French 18 16 12 6 3 32 12 62 16 218

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 29 17 7 2 6 1 73 9 244
2018 First official language - French 40 38 13 2 1 6 0 83 4 210
2017 First official language - English 40 32 11 3 1 11 1 82 5 260
2017 First official language - French 35 40 12 2 1 9 2 83 4 233
2014 First official language - English 35 28 17 4 3 11 1 72 8 267
2014 First official language - French 36 34 15 5 1 8 0 78 6 218
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 243
2018 First official language - French 2 98 208

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 9 20 0 1 37 12 57 2 243
2018 First official language - French 24 16 10 1 1 39 9 78 3 209
2017 First official language - English 20 10 15 0 0 41 13 65 2 261
2017 First official language - French 19 18 13 1 1 38 10 70 4 233
2014 First official language - English 16 12 16 1 1 44 11 61 5 267
2014 First official language - French 19 20 11 4 0 35 10 73 8 218

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 30 16 2 0 10 3 80 2 244
2018 First official language - French 39 40 13 1 1 6 0 85 2 210
2017 First official language - English 40 31 10 1 0 16 2 86 2 261
2017 First official language - French 34 39 12 2 0 10 2 83 2 232
2014 First official language - English 39 29 12 1 1 15 3 83 3 267
2014 First official language - French 36 36 12 3 0 12 0 83 3 218
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 34 15 8 4 0 0 73 12 242
2018 First official language - French 48 27 15 4 4 1 1 76 9 208
2017 First official language - English 48 29 17 3 3 0 0 77 6 259
2017 First official language - French 48 31 12 3 3 1 2 81 6 232

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 25 30 23 13 0 0 34 36 242
2018 First official language - French 11 22 33 21 13 1 0 33 34 208
2017 First official language - English 10 22 30 20 18 0 0 32 38 260
2017 First official language - French 10 21 37 16 16 0 0 30 33 233

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 34 27 15 8 0 0 50 23 243
2018 First official language - French 12 37 28 15 6 1 2 50 21 207
2017 First official language - English 18 29 26 16 10 0 0 47 27 260
2017 First official language - French 12 30 38 15 5 0 0 42 20 231

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 27 24 20 18 0 0 38 38 242
2018 First official language - French 11 29 25 20 13 1 0 42 33 206
2017 First official language - English 14 23 27 16 19 1 0 38 34 261
2017 First official language - French 12 27 26 24 10 0 2 39 34 233

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 29 24 10 8 0 0 58 17 243
2018 First official language - French 29 30 24 11 6 1 0 59 17 208
2017 First official language - English 26 31 22 11 10 0 0 57 21 261
2017 First official language - French 29 27 19 14 10 0 2 57 24 232

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 21 29 13 13 0 0 45 26 240
2018 First official language - French 31 25 24 14 6 1 0 57 19 207
2017 First official language - English 22 27 24 16 11 0 0 49 27 261
2017 First official language - French 31 29 21 14 6 0 0 60 20 231

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 38 20 6 5 0 0 68 11 244
2018 First official language - French 34 33 20 7 3 2 1 69 11 209
2017 First official language - English 32 36 17 9 5 0 0 69 14 261
2017 First official language - French 32 35 23 6 2 0 1 68 9 231

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 34 25 12 5 0 0 57 17 244
2018 First official language - French 32 31 23 9 2 1 1 64 12 209
2017 First official language - English 22 38 22 11 7 0 0 61 18 261
2017 First official language - French 22 39 27 8 3 0 0 62 11 231

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 32 18 14 4 0 0 65 17 243
2018 First official language - French 34 39 17 6 3 1 1 74 9 210
2017 First official language - English 28 35 21 11 3 0 0 64 15 260
2017 First official language - French 32 42 17 7 3 0 0 74 9 231

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 35 19 11 3 0 1 66 15 243
2018 First official language - French 35 32 21 7 3 1 1 68 10 209
2017 First official language - English 30 33 21 12 4 0 0 63 15 261
2017 First official language - French 30 37 20 10 2 1 0 67 12 231

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 72 14 10 2 2 0 0 87 4 241
2018 First official language - French 67 18 6 4 1 1 5 89 5 208
2017 First official language - English 68 20 9 2 0 0 1 89 2 261
2017 First official language - French 65 23 6 3 1 0 2 90 4 233

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 86 6 4 0 0 0 4 95 0 243
2018 First official language - French 79 12 3 2 0 1 4 95 2 210

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 80 11 4 1 2 0 3 93 2 243
2018 First official language - French 78 9 4 1 1 1 5 93 2 210
2017 First official language - English 85 9 2 1 0 0 2 96 2 260
2017 First official language - French 80 11 5 2 0 0 2 93 2 233

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 27 13 5 1 0 1 81 6 244
2018 First official language - French 55 26 10 3 2 1 3 84 5 208
2017 First official language - English 52 35 10 1 1 0 0 87 3 261
2017 First official language - French 55 30 8 4 2 0 1 86 6 233

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 31 12 6 4 0 0 78 10 243
2018 First official language - French 56 22 12 5 3 1 2 80 8 207
2017 First official language - English 55 29 10 4 2 0 0 84 6 261
2017 First official language - French 61 23 8 5 1 0 1 86 6 233

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 23 6 3 1 0 20 88 5 243
2018 First official language - French 53 17 9 2 3 1 15 83 6 205
2017 First official language - English 53 22 10 1 0 0 13 86 2 260
2017 First official language - French 55 21 7 2 0 1 14 89 3 233

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 25 12 4 1 0 4 83 5 243
2018 First official language - French 69 19 6 2 1 0 3 90 3 206
2017 First official language - English 61 27 7 3 1 0 2 89 4 259
2017 First official language - French 62 23 9 3 1 0 3 87 4 230

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 80 13 2 1 2 0 2 94 3 244
2018 First official language - French 84 8 2 1 2 1 2 94 3 208
2017 First official language - English 84 9 3 3 0 0 1 94 3 261
2017 First official language - French 74 13 6 1 2 1 3 90 3 233

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 29 15 4 2 0 1 79 6 244
2018 First official language - French 52 25 16 4 1 0 2 78 6 209
2017 First official language - English 51 30 13 5 1 0 0 81 6 260
2017 First official language - French 53 33 7 4 1 0 2 88 5 233

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 26 45 14 3 0 0 38 17 244
2018 First official language - French 9 33 41 15 3 1 0 41 18 209
2017 First official language - English 6 34 40 13 7 0 0 40 20 261
2017 First official language - French 6 30 45 13 5 0 0 36 19 233

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 23 43 22 4 0 0 26 32 239
2018 First official language - French 4 17 41 25 13 0 0 38 21 208
2017 First official language - English 7 20 46 18 9 0 0 27 27 260
2017 First official language - French 5 19 34 34 8 0 0 42 24 232

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 36 19 19 8 3 0 52 28 242
2018 First official language - French 18 43 20 11 2 5 0 65 14 207
2017 First official language - English 16 37 19 17 8 3 0 55 26 260
2017 First official language - French 11 44 23 14 2 6 0 58 17 230

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 32 25 15 8 2 0 51 24 243
2018 First official language - French 19 47 19 8 4 3 0 68 12 209
2017 First official language - English 15 39 18 17 9 2 0 55 27 261
2017 First official language - French 13 49 20 13 4 2 0 63 17 233
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 35 10 5 2 2 0 47 53 245
2018 First official language - French 51 30 12 3 2 1 1 52 48 210
2017 First official language - English 56 30 4 2 3 5 0 59 41 261
2017 First official language - French 54 31 9 2 0 4 0 56 44 233

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 125
2018 First official language - French 10 100
2017 First official language - English 7 100
2017 First official language - French 13 95

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 125
2018 First official language - French 23 100
2017 First official language - English 18 100
2017 First official language - French 21 95

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 125
2018 First official language - French 16 100
2017 First official language - English 17 100
2017 First official language - French 10 95

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 125
2018 First official language - French 13 100
2017 First official language - English 13 100
2017 First official language - French 22 95

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 125
2018 First official language - French 4 100
2017 First official language - English 0 100
2017 First official language - French 7 95

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 125
2018 First official language - French 36 100

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 125
2018 First official language - French 41 100
2017 First official language - English 59 100
2017 First official language - French 55 95

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 20 61 8 6 2 3 116
2018 First official language - French 28 48 8 5 5 7 97
2017 First official language - English 15 70 7 1 1 6 100
2017 First official language - French 24 58 9 4 0 5 92

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 54 46 124
2018 First official language - French 65 35 99

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 33 13 14 9 1 5 62 24 124
2018 First official language - French 35 37 11 5 5 1 6 78 11 100
2017 First official language - English 39 23 11 9 5 2 12 72 16 101
2017 First official language - French 38 29 16 2 2 1 12 77 5 99

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 10 14 6 5 8 52 37 29 124
2018 First official language - French 8 9 8 9 9 3 53 40 42 100
2017 First official language - English 5 12 7 4 10 8 54 44 38 101
2017 First official language - French 10 9 12 4 9 5 50 44 28 99

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 12 9 8 5 2 7 77 13 242
2018 First official language - French 62 12 7 3 2 1 13 86 6 210
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