2018 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 83. Do you occupy a position in which you provide services directly to the public as a regular part of your job?
The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.
Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.
Survey Themes
My Job
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 31 | 54 | 3 | 10 | 2 | 0 | 0 | 85 | 12 | 58 |
2018 | Does not provide services to public | 38 | 47 | 6 | 7 | 2 | 0 | 0 | 85 | 9 | 398 |
2017 | Provides services to public | 41 | 34 | 10 | 10 | 5 | 0 | 0 | 74 | 15 | 77 |
2017 | Does not provide services to public | 40 | 43 | 5 | 10 | 3 | 0 | 0 | 82 | 13 | 418 |
2014 | Provides services to public | 30 | 49 | 10 | 6 | 3 | 0 | 1 | 80 | 9 | 69 |
2014 | Does not provide services to public | 34 | 41 | 10 | 11 | 4 | 0 | 0 | 75 | 15 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 48 | 36 | 11 | 3 | 2 | 0 | 0 | 84 | 5 | 58 |
2018 | Does not provide services to public | 47 | 39 | 7 | 4 | 2 | 0 | 0 | 86 | 7 | 398 |
2017 | Provides services to public | 43 | 47 | 5 | 3 | 2 | 0 | 0 | 90 | 5 | 77 |
2017 | Does not provide services to public | 48 | 39 | 6 | 5 | 2 | 0 | 0 | 87 | 7 | 418 |
2014 | Provides services to public | 51 | 39 | 5 | 3 | 3 | 0 | 0 | 90 | 5 | 69 |
2014 | Does not provide services to public | 42 | 47 | 6 | 4 | 1 | 0 | 0 | 88 | 5 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 56 | 26 | 12 | 5 | 2 | 0 | 0 | 82 | 6 | 58 |
2018 | Does not provide services to public | 55 | 37 | 4 | 3 | 1 | 0 | 0 | 92 | 4 | 396 |
2017 | Provides services to public | 47 | 44 | 4 | 3 | 3 | 0 | 0 | 91 | 5 | 77 |
2017 | Does not provide services to public | 59 | 34 | 3 | 4 | 1 | 0 | 0 | 92 | 4 | 417 |
2014 | Provides services to public | 58 | 32 | 8 | 1 | 1 | 0 | 0 | 90 | 3 | 69 |
2014 | Does not provide services to public | 51 | 40 | 5 | 4 | 1 | 0 | 0 | 90 | 5 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 45 | 34 | 9 | 9 | 3 | 0 | 0 | 79 | 12 | 58 |
2018 | Does not provide services to public | 44 | 38 | 6 | 7 | 3 | 0 | 0 | 83 | 10 | 396 |
2017 | Provides services to public | 50 | 26 | 11 | 6 | 6 | 0 | 0 | 77 | 12 | 77 |
2017 | Does not provide services to public | 42 | 36 | 6 | 9 | 5 | 0 | 0 | 79 | 15 | 418 |
2014 | Provides services to public | 43 | 42 | 9 | 3 | 4 | 0 | 0 | 85 | 6 | 69 |
2014 | Does not provide services to public | 43 | 36 | 8 | 9 | 4 | 0 | 0 | 79 | 13 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 46 | 35 | 15 | 5 | 0 | 0 | 0 | 80 | 5 | 57 |
2018 | Does not provide services to public | 40 | 43 | 9 | 5 | 4 | 0 | 0 | 83 | 9 | 396 |
2017 | Provides services to public | 36 | 41 | 12 | 8 | 3 | 0 | 0 | 78 | 11 | 77 |
2017 | Does not provide services to public | 41 | 44 | 8 | 4 | 3 | 0 | 0 | 86 | 7 | 417 |
2014 | Provides services to public | 35 | 51 | 10 | 1 | 3 | 0 | 0 | 86 | 4 | 69 |
2014 | Does not provide services to public | 34 | 48 | 12 | 4 | 2 | 0 | 0 | 82 | 7 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 34 | 40 | 17 | 6 | 3 | 0 | 0 | 74 | 9 | 58 |
2018 | Does not provide services to public | 27 | 43 | 16 | 10 | 4 | 0 | 0 | 70 | 14 | 398 |
2017 | Provides services to public | 30 | 38 | 20 | 11 | 1 | 0 | 0 | 67 | 13 | 77 |
2017 | Does not provide services to public | 32 | 38 | 15 | 10 | 4 | 0 | 0 | 71 | 14 | 417 |
2014 | Provides services to public | 26 | 37 | 24 | 8 | 5 | 0 | 0 | 63 | 13 | 69 |
2014 | Does not provide services to public | 27 | 37 | 17 | 15 | 4 | 1 | 0 | 65 | 19 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 33 | 51 | 14 | 2 | 0 | 0 | 0 | 84 | 2 | 58 |
2018 | Does not provide services to public | 35 | 45 | 10 | 7 | 3 | 0 | 0 | 80 | 10 | 398 |
2017 | Provides services to public | 31 | 45 | 21 | 2 | 1 | 0 | 0 | 76 | 4 | 77 |
2017 | Does not provide services to public | 36 | 47 | 8 | 7 | 2 | 0 | 0 | 83 | 9 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 54 | 38 | 5 | 1 | 2 | 0 | 0 | 92 | 3 | 57 |
2018 | Does not provide services to public | 59 | 35 | 4 | 2 | 1 | 0 | 0 | 94 | 2 | 399 |
2017 | Provides services to public | 50 | 40 | 4 | 2 | 1 | 1 | 1 | 92 | 4 | 77 |
2017 | Does not provide services to public | 56 | 35 | 5 | 3 | 1 | 0 | 0 | 91 | 4 | 417 |
2014 | Provides services to public | 56 | 34 | 9 | 1 | 0 | 0 | 0 | 90 | 1 | 69 |
2014 | Does not provide services to public | 53 | 39 | 5 | 2 | 1 | 0 | 0 | 92 | 4 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 30 | 42 | 18 | 6 | 4 | 0 | 0 | 72 | 10 | 57 |
2018 | Does not provide services to public | 34 | 45 | 11 | 8 | 2 | 0 | 0 | 79 | 10 | 399 |
2017 | Provides services to public | 32 | 40 | 21 | 6 | 1 | 0 | 0 | 72 | 8 | 76 |
2017 | Does not provide services to public | 39 | 38 | 10 | 9 | 4 | 0 | 0 | 77 | 13 | 416 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 54 | 29 | 15 | 2 | 0 | 0 | 0 | 83 | 2 | 58 |
2018 | Does not provide services to public | 52 | 37 | 8 | 3 | 2 | 0 | 0 | 88 | 4 | 394 |
2017 | Provides services to public | 46 | 44 | 8 | 0 | 1 | 0 | 0 | 91 | 1 | 77 |
2017 | Does not provide services to public | 55 | 35 | 6 | 4 | 1 | 0 | 0 | 90 | 4 | 417 |
2014 | Provides services to public | 70 | 20 | 9 | 1 | 0 | 0 | 0 | 90 | 1 | 69 |
2014 | Does not provide services to public | 64 | 28 | 5 | 2 | 1 | 0 | 0 | 92 | 3 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 31 | 41 | 15 | 12 | 2 | 0 | 0 | 71 | 13 | 58 |
2018 | Does not provide services to public | 37 | 43 | 11 | 8 | 2 | 0 | 0 | 80 | 9 | 398 |
2017 | Provides services to public | 40 | 43 | 7 | 8 | 2 | 0 | 0 | 83 | 10 | 77 |
2017 | Does not provide services to public | 42 | 38 | 9 | 8 | 3 | 0 | 0 | 80 | 11 | 417 |
2014 | Provides services to public | 24 | 55 | 15 | 2 | 4 | 0 | 0 | 79 | 6 | 69 |
2014 | Does not provide services to public | 31 | 41 | 14 | 10 | 4 | 0 | 0 | 72 | 15 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 38 | 39 | 17 | 5 | 2 | 0 | 0 | 76 | 6 | 58 |
2018 | Does not provide services to public | 35 | 42 | 12 | 7 | 4 | 0 | 0 | 78 | 10 | 395 |
2017 | Provides services to public | 37 | 42 | 12 | 8 | 1 | 0 | 0 | 79 | 9 | 77 |
2017 | Does not provide services to public | 41 | 37 | 11 | 8 | 4 | 0 | 0 | 78 | 11 | 416 |
2014 | Provides services to public | 42 | 43 | 13 | 0 | 3 | 0 | 0 | 85 | 3 | 69 |
2014 | Does not provide services to public | 35 | 40 | 10 | 11 | 4 | 0 | 0 | 76 | 15 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 42 | 39 | 13 | 5 | 2 | 0 | 0 | 81 | 6 | 58 |
2018 | Does not provide services to public | 36 | 42 | 11 | 8 | 2 | 0 | 0 | 79 | 10 | 398 |
2017 | Provides services to public | 39 | 43 | 11 | 5 | 1 | 0 | 0 | 82 | 7 | 77 |
2017 | Does not provide services to public | 41 | 40 | 10 | 6 | 3 | 0 | 1 | 82 | 8 | 417 |
2014 | Provides services to public | 44 | 44 | 6 | 3 | 3 | 0 | 0 | 89 | 5 | 69 |
2014 | Does not provide services to public | 43 | 38 | 10 | 4 | 3 | 0 | 2 | 83 | 6 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 45 | 35 | 11 | 7 | 2 | 0 | 0 | 80 | 8 | 58 |
2018 | Does not provide services to public | 44 | 40 | 9 | 5 | 2 | 0 | 0 | 84 | 7 | 399 |
2017 | Provides services to public | 38 | 46 | 11 | 1 | 3 | 1 | 0 | 85 | 4 | 77 |
2017 | Does not provide services to public | 45 | 41 | 7 | 5 | 2 | 0 | 0 | 85 | 8 | 416 |
2014 | Provides services to public | 47 | 43 | 6 | 3 | 1 | 0 | 0 | 90 | 4 | 69 |
2014 | Does not provide services to public | 47 | 38 | 8 | 4 | 3 | 0 | 0 | 85 | 7 | 418 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 37 | 34 | 18 | 5 | 6 | 0 | 0 | 70 | 11 | 58 |
2018 | Does not provide services to public | 25 | 40 | 21 | 11 | 3 | 0 | 0 | 65 | 14 | 399 |
2017 | Provides services to public | 20 | 52 | 13 | 11 | 4 | 0 | 0 | 72 | 15 | 77 |
2017 | Does not provide services to public | 26 | 37 | 22 | 12 | 2 | 0 | 0 | 63 | 14 | 418 |
2014 | Provides services to public | 28 | 42 | 24 | 5 | 1 | 0 | 0 | 70 | 6 | 69 |
2014 | Does not provide services to public | 25 | 47 | 18 | 7 | 4 | 0 | 0 | 71 | 11 | 418 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 9 | 22 | 36 | 18 | 14 | 0 | 1 | 32 | 31 | 57 |
2018 | Does not provide services to public | 5 | 20 | 39 | 26 | 9 | 0 | 0 | 35 | 25 | 399 |
2017 | Provides services to public | 9 | 21 | 39 | 16 | 11 | 0 | 5 | 28 | 32 | 77 |
2017 | Does not provide services to public | 6 | 18 | 37 | 26 | 11 | 0 | 2 | 38 | 24 | 417 |
2014 | Provides services to public | 3 | 18 | 41 | 26 | 10 | 0 | 3 | 37 | 21 | 69 |
2014 | Does not provide services to public | 4 | 17 | 33 | 31 | 12 | 1 | 2 | 44 | 22 | 417 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 7 | 13 | 20 | 28 | 29 | 2 | 1 | 59 | 21 | 57 |
2018 | Does not provide services to public | 3 | 15 | 25 | 36 | 19 | 1 | 1 | 57 | 18 | 396 |
2017 | Provides services to public | 1 | 6 | 28 | 31 | 29 | 1 | 4 | 63 | 8 | 77 |
2017 | Does not provide services to public | 4 | 9 | 21 | 34 | 27 | 1 | 4 | 64 | 14 | 417 |
2014 | Provides services to public | 3 | 9 | 23 | 40 | 19 | 3 | 4 | 63 | 12 | 69 |
2014 | Does not provide services to public | 3 | 8 | 23 | 38 | 25 | 0 | 3 | 64 | 11 | 414 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 14 | 10 | 35 | 27 | 10 | 0 | 3 | 39 | 25 | 57 |
2018 | Does not provide services to public | 7 | 19 | 34 | 24 | 14 | 1 | 1 | 39 | 26 | 396 |
2017 | Provides services to public | 8 | 16 | 33 | 29 | 11 | 0 | 3 | 41 | 25 | 77 |
2017 | Does not provide services to public | 10 | 22 | 33 | 21 | 12 | 0 | 2 | 34 | 32 | 416 |
2014 | Provides services to public | 9 | 18 | 47 | 16 | 6 | 0 | 4 | 23 | 28 | 69 |
2014 | Does not provide services to public | 10 | 18 | 33 | 25 | 13 | 0 | 1 | 39 | 28 | 417 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 7 | 13 | 31 | 39 | 9 | 0 | 1 | 48 | 20 | 56 |
2018 | Does not provide services to public | 6 | 15 | 40 | 29 | 9 | 1 | 0 | 38 | 21 | 398 |
2017 | Provides services to public | 5 | 13 | 37 | 29 | 12 | 0 | 4 | 42 | 19 | 77 |
2017 | Does not provide services to public | 8 | 12 | 39 | 28 | 12 | 0 | 1 | 41 | 20 | 415 |
2014 | Provides services to public | 4 | 13 | 36 | 33 | 13 | 0 | 1 | 46 | 17 | 69 |
2014 | Does not provide services to public | 7 | 13 | 34 | 28 | 16 | 0 | 1 | 45 | 21 | 418 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 21 | 24 | 27 | 19 | 8 | 0 | 1 | 27 | 45 | 57 |
2018 | Does not provide services to public | 15 | 27 | 33 | 16 | 7 | 1 | 1 | 24 | 42 | 397 |
2017 | Provides services to public | 17 | 20 | 28 | 23 | 9 | 0 | 4 | 33 | 38 | 77 |
2017 | Does not provide services to public | 16 | 23 | 32 | 16 | 9 | 1 | 3 | 26 | 41 | 417 |
2014 | Provides services to public | 15 | 14 | 35 | 19 | 13 | 0 | 4 | 33 | 31 | 69 |
2014 | Does not provide services to public | 10 | 19 | 34 | 23 | 13 | 1 | 1 | 36 | 29 | 418 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 17 | 28 | 21 | 18 | 12 | 0 | 3 | 32 | 46 | 57 |
2018 | Does not provide services to public | 10 | 22 | 33 | 22 | 10 | 2 | 1 | 33 | 33 | 398 |
2017 | Provides services to public | 8 | 15 | 25 | 22 | 19 | 8 | 4 | 46 | 26 | 77 |
2017 | Does not provide services to public | 8 | 17 | 31 | 22 | 15 | 3 | 3 | 40 | 27 | 417 |
2014 | Provides services to public | 5 | 7 | 25 | 39 | 17 | 4 | 4 | 60 | 13 | 68 |
2014 | Does not provide services to public | 3 | 6 | 26 | 37 | 24 | 2 | 2 | 64 | 10 | 417 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 17 | 15 | 40 | 21 | 7 | 0 | 1 | 28 | 32 | 57 |
2018 | Does not provide services to public | 9 | 20 | 40 | 21 | 9 | 1 | 0 | 31 | 29 | 398 |
2017 | Provides services to public | 8 | 12 | 42 | 20 | 10 | 4 | 4 | 33 | 22 | 77 |
2017 | Does not provide services to public | 10 | 17 | 40 | 21 | 9 | 1 | 2 | 31 | 28 | 416 |
2014 | Provides services to public | 7 | 14 | 41 | 22 | 10 | 4 | 3 | 34 | 23 | 69 |
2014 | Does not provide services to public | 10 | 17 | 32 | 22 | 16 | 1 | 2 | 39 | 28 | 418 |
My Work Unit
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 19 | 46 | 15 | 11 | 3 | 6 | 0 | 69 | 15 | 57 |
2018 | Does not provide services to public | 24 | 35 | 15 | 12 | 4 | 7 | 4 | 66 | 17 | 400 |
2017 | Provides services to public | 28 | 37 | 16 | 13 | 0 | 3 | 2 | 69 | 14 | 76 |
2017 | Does not provide services to public | 29 | 36 | 10 | 10 | 6 | 4 | 5 | 71 | 17 | 418 |
2014 | Provides services to public | 28 | 33 | 19 | 15 | 4 | 1 | 0 | 62 | 19 | 69 |
2014 | Does not provide services to public | 29 | 35 | 14 | 10 | 6 | 3 | 2 | 68 | 17 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 45 | 31 | 16 | 7 | 2 | 0 | 0 | 75 | 9 | 57 |
2018 | Does not provide services to public | 49 | 34 | 9 | 3 | 3 | 1 | 0 | 84 | 7 | 399 |
2017 | Provides services to public | 49 | 37 | 6 | 7 | 0 | 1 | 0 | 87 | 7 | 77 |
2017 | Does not provide services to public | 51 | 34 | 6 | 5 | 3 | 0 | 0 | 85 | 9 | 418 |
2014 | Provides services to public | 34 | 42 | 8 | 11 | 5 | 0 | 0 | 76 | 16 | 69 |
2014 | Does not provide services to public | 48 | 32 | 6 | 10 | 3 | 0 | 0 | 80 | 13 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 17 | 28 | 25 | 17 | 7 | 5 | 0 | 48 | 26 | 57 |
2018 | Does not provide services to public | 15 | 28 | 16 | 17 | 7 | 15 | 2 | 52 | 29 | 399 |
2017 | Provides services to public | 14 | 27 | 22 | 20 | 5 | 11 | 1 | 47 | 29 | 77 |
2017 | Does not provide services to public | 14 | 26 | 16 | 18 | 9 | 14 | 2 | 48 | 33 | 417 |
2014 | Provides services to public | 10 | 28 | 28 | 14 | 6 | 10 | 4 | 44 | 24 | 69 |
2014 | Does not provide services to public | 12 | 32 | 19 | 14 | 10 | 10 | 2 | 50 | 28 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 41 | 48 | 6 | 4 | 2 | 0 | 0 | 89 | 5 | 57 |
2018 | Does not provide services to public | 62 | 29 | 4 | 3 | 1 | 0 | 0 | 92 | 4 | 399 |
2017 | Provides services to public | 46 | 52 | 1 | 1 | 0 | 0 | 0 | 97 | 1 | 77 |
2017 | Does not provide services to public | 56 | 35 | 3 | 4 | 1 | 0 | 0 | 91 | 5 | 417 |
2014 | Provides services to public | 49 | 38 | 4 | 6 | 3 | 0 | 0 | 87 | 9 | 69 |
2014 | Does not provide services to public | 54 | 36 | 5 | 3 | 1 | 1 | 0 | 91 | 4 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 29 | 53 | 15 | 4 | 0 | 0 | 0 | 81 | 4 | 57 |
2018 | Does not provide services to public | 48 | 40 | 6 | 4 | 1 | 1 | 0 | 89 | 5 | 398 |
My Immediate Supervisor
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 39 | 43 | 11 | 3 | 2 | 0 | 1 | 84 | 5 | 58 |
2018 | Does not provide services to public | 41 | 39 | 9 | 8 | 2 | 1 | 1 | 80 | 10 | 396 |
2017 | Provides services to public | 41 | 43 | 10 | 7 | 0 | 0 | 0 | 83 | 7 | 77 |
2017 | Does not provide services to public | 43 | 40 | 9 | 7 | 2 | 0 | 0 | 83 | 9 | 417 |
2014 | Provides services to public | 48 | 30 | 11 | 6 | 5 | 0 | 0 | 78 | 11 | 69 |
2014 | Does not provide services to public | 39 | 40 | 11 | 7 | 2 | 0 | 0 | 79 | 10 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 46 | 41 | 7 | 4 | 2 | 0 | 0 | 87 | 5 | 58 |
2018 | Does not provide services to public | 51 | 34 | 7 | 6 | 2 | 0 | 0 | 85 | 8 | 395 |
2017 | Provides services to public | 40 | 48 | 9 | 3 | 0 | 0 | 0 | 88 | 3 | 77 |
2017 | Does not provide services to public | 52 | 32 | 7 | 4 | 2 | 1 | 1 | 86 | 7 | 417 |
2014 | Provides services to public | 49 | 26 | 15 | 5 | 5 | 0 | 0 | 75 | 10 | 69 |
2014 | Does not provide services to public | 49 | 36 | 9 | 4 | 2 | 0 | 0 | 85 | 6 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 49 | 35 | 8 | 6 | 2 | 0 | 0 | 84 | 8 | 58 |
2018 | Does not provide services to public | 48 | 35 | 6 | 8 | 2 | 0 | 0 | 84 | 10 | 392 |
2017 | Provides services to public | 43 | 40 | 6 | 8 | 3 | 0 | 0 | 83 | 11 | 77 |
2017 | Does not provide services to public | 47 | 36 | 5 | 8 | 3 | 0 | 1 | 84 | 11 | 418 |
2014 | Provides services to public | 48 | 28 | 15 | 8 | 1 | 0 | 0 | 76 | 9 | 69 |
2014 | Does not provide services to public | 45 | 40 | 6 | 6 | 4 | 0 | 0 | 85 | 9 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 49 | 37 | 6 | 5 | 2 | 1 | 0 | 88 | 7 | 58 |
2018 | Does not provide services to public | 61 | 27 | 7 | 2 | 3 | 1 | 0 | 89 | 5 | 396 |
2017 | Provides services to public | 62 | 24 | 7 | 5 | 0 | 1 | 0 | 87 | 5 | 77 |
2017 | Does not provide services to public | 58 | 27 | 5 | 5 | 3 | 1 | 1 | 87 | 9 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 46 | 33 | 10 | 7 | 4 | 0 | 0 | 79 | 11 | 58 |
2018 | Does not provide services to public | 51 | 31 | 9 | 6 | 4 | 0 | 0 | 82 | 9 | 397 |
2017 | Provides services to public | 56 | 30 | 5 | 7 | 1 | 0 | 0 | 86 | 9 | 77 |
2017 | Does not provide services to public | 53 | 29 | 8 | 7 | 3 | 0 | 0 | 82 | 9 | 416 |
2014 | Provides services to public | 43 | 36 | 6 | 6 | 6 | 0 | 1 | 81 | 13 | 69 |
2014 | Does not provide services to public | 47 | 35 | 9 | 7 | 2 | 0 | 0 | 82 | 8 | 418 |
Senior Management
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 22 | 50 | 20 | 5 | 4 | 0 | 0 | 71 | 8 | 27 |
2018 | Does not provide services to public | 27 | 41 | 12 | 9 | 6 | 1 | 3 | 71 | 16 | 201 |
2017 | Provides services to public | 39 | 36 | 9 | 6 | 3 | 0 | 7 | 80 | 10 | 32 |
2017 | Does not provide services to public | 32 | 36 | 13 | 8 | 5 | 2 | 4 | 72 | 14 | 196 |
2014 | Provides services to public | 21 | 55 | 21 | 3 | 0 | 0 | 0 | 76 | 3 | 21 |
2014 | Does not provide services to public | 27 | 45 | 10 | 9 | 4 | 1 | 5 | 76 | 13 | 205 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 39 | 41 | 7 | 7 | 5 | 1 | 0 | 80 | 12 | 58 |
2018 | Does not provide services to public | 41 | 39 | 7 | 7 | 3 | 2 | 0 | 82 | 11 | 399 |
2017 | Provides services to public | 39 | 35 | 12 | 12 | 1 | 1 | 0 | 74 | 14 | 77 |
2017 | Does not provide services to public | 43 | 35 | 8 | 9 | 3 | 2 | 0 | 80 | 12 | 416 |
2014 | Provides services to public | 35 | 47 | 5 | 5 | 6 | 1 | 0 | 83 | 12 | 69 |
2014 | Does not provide services to public | 38 | 42 | 10 | 8 | 1 | 1 | 0 | 81 | 9 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 33 | 37 | 16 | 7 | 7 | 0 | 0 | 70 | 14 | 58 |
2018 | Does not provide services to public | 34 | 33 | 14 | 12 | 7 | 1 | 0 | 67 | 19 | 398 |
2017 | Provides services to public | 38 | 30 | 21 | 9 | 1 | 1 | 0 | 68 | 11 | 77 |
2017 | Does not provide services to public | 29 | 39 | 13 | 12 | 6 | 1 | 0 | 69 | 18 | 418 |
2014 | Provides services to public | 31 | 47 | 9 | 8 | 4 | 1 | 0 | 79 | 12 | 69 |
2014 | Does not provide services to public | 31 | 40 | 13 | 11 | 5 | 0 | 0 | 71 | 16 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 21 | 40 | 21 | 5 | 11 | 1 | 0 | 62 | 17 | 58 |
2018 | Does not provide services to public | 20 | 36 | 17 | 16 | 10 | 2 | 0 | 57 | 26 | 398 |
2017 | Provides services to public | 25 | 36 | 18 | 19 | 1 | 1 | 0 | 61 | 21 | 76 |
2017 | Does not provide services to public | 18 | 34 | 20 | 17 | 8 | 3 | 0 | 54 | 25 | 417 |
2014 | Provides services to public | 25 | 38 | 21 | 8 | 5 | 3 | 0 | 65 | 13 | 69 |
2014 | Does not provide services to public | 17 | 37 | 18 | 19 | 7 | 1 | 0 | 56 | 26 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 15 | 47 | 14 | 14 | 10 | 0 | 0 | 62 | 24 | 58 |
2018 | Does not provide services to public | 17 | 39 | 18 | 16 | 9 | 1 | 0 | 57 | 25 | 399 |
2017 | Provides services to public | 27 | 37 | 12 | 17 | 6 | 1 | 0 | 64 | 24 | 77 |
2017 | Does not provide services to public | 19 | 42 | 16 | 14 | 7 | 2 | 0 | 63 | 21 | 418 |
2014 | Provides services to public | 19 | 38 | 29 | 8 | 5 | 1 | 0 | 58 | 13 | 69 |
2014 | Does not provide services to public | 17 | 44 | 15 | 16 | 5 | 1 | 0 | 62 | 22 | 417 |
My Organization (Department or Agency)
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 35 | 41 | 14 | 5 | 3 | 1 | 0 | 77 | 9 | 57 |
2018 | Does not provide services to public | 36 | 42 | 12 | 8 | 2 | 1 | 0 | 79 | 10 | 393 |
2017 | Provides services to public | 38 | 36 | 18 | 7 | 1 | 0 | 0 | 74 | 8 | 77 |
2017 | Does not provide services to public | 31 | 47 | 13 | 6 | 2 | 1 | 0 | 78 | 9 | 417 |
2014 | Provides services to public | 34 | 49 | 14 | 3 | 1 | 0 | 0 | 83 | 4 | 69 |
2014 | Does not provide services to public | 34 | 41 | 12 | 10 | 2 | 0 | 0 | 75 | 12 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 50 | 32 | 13 | 2 | 2 | 1 | 0 | 84 | 3 | 57 |
2018 | Does not provide services to public | 53 | 34 | 6 | 4 | 2 | 1 | 1 | 88 | 6 | 394 |
2017 | Provides services to public | 50 | 34 | 12 | 3 | 0 | 1 | 0 | 85 | 3 | 77 |
2017 | Does not provide services to public | 51 | 35 | 6 | 4 | 1 | 2 | 0 | 88 | 6 | 416 |
2014 | Provides services to public | 44 | 41 | 8 | 1 | 4 | 2 | 0 | 87 | 5 | 69 |
2014 | Does not provide services to public | 55 | 31 | 6 | 5 | 2 | 0 | 1 | 87 | 7 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 47 | 34 | 12 | 3 | 2 | 1 | 0 | 83 | 5 | 57 |
2018 | Does not provide services to public | 52 | 33 | 9 | 4 | 1 | 0 | 0 | 86 | 6 | 392 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 34 | 26 | 13 | 17 | 2 | 8 | 0 | 65 | 21 | 57 |
2018 | Does not provide services to public | 29 | 24 | 16 | 12 | 7 | 9 | 3 | 61 | 21 | 394 |
2017 | Provides services to public | 15 | 27 | 16 | 16 | 8 | 11 | 6 | 51 | 29 | 77 |
2017 | Does not provide services to public | 21 | 25 | 16 | 11 | 9 | 14 | 3 | 56 | 24 | 417 |
2014 | Provides services to public | 15 | 27 | 14 | 14 | 15 | 13 | 2 | 49 | 34 | 69 |
2014 | Does not provide services to public | 24 | 28 | 16 | 10 | 11 | 8 | 4 | 58 | 24 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 25 | 46 | 12 | 7 | 5 | 5 | 0 | 75 | 13 | 57 |
2018 | Does not provide services to public | 29 | 41 | 13 | 11 | 6 | 1 | 0 | 70 | 17 | 393 |
2017 | Provides services to public | 43 | 38 | 12 | 7 | 0 | 0 | 0 | 82 | 7 | 76 |
2017 | Does not provide services to public | 36 | 41 | 10 | 8 | 4 | 1 | 0 | 78 | 12 | 416 |
2014 | Provides services to public | 34 | 31 | 20 | 10 | 4 | 1 | 0 | 66 | 14 | 69 |
2014 | Does not provide services to public | 29 | 38 | 12 | 13 | 8 | 0 | 0 | 67 | 21 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 21 | 32 | 19 | 9 | 14 | 3 | 2 | 56 | 24 | 57 |
2018 | Does not provide services to public | 27 | 32 | 14 | 11 | 12 | 3 | 3 | 61 | 24 | 392 |
2017 | Provides services to public | 26 | 30 | 12 | 19 | 10 | 3 | 1 | 58 | 29 | 77 |
2017 | Does not provide services to public | 27 | 32 | 15 | 12 | 11 | 1 | 2 | 61 | 24 | 417 |
2014 | Provides services to public | 11 | 16 | 25 | 17 | 25 | 1 | 4 | 28 | 45 | 69 |
2014 | Does not provide services to public | 13 | 20 | 15 | 19 | 31 | 0 | 2 | 33 | 52 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 27 | 48 | 15 | 6 | 2 | 3 | 0 | 77 | 7 | 57 |
2018 | Does not provide services to public | 26 | 44 | 17 | 7 | 3 | 3 | 0 | 73 | 10 | 392 |
2017 | Provides services to public | 28 | 46 | 20 | 6 | 0 | 0 | 0 | 74 | 6 | 76 |
2017 | Does not provide services to public | 28 | 42 | 16 | 9 | 3 | 2 | 0 | 71 | 12 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 51 | 34 | 11 | 2 | 0 | 1 | 0 | 87 | 2 | 58 |
2018 | Does not provide services to public | 46 | 38 | 11 | 2 | 1 | 2 | 0 | 86 | 3 | 396 |
2017 | Provides services to public | 45 | 40 | 14 | 1 | 0 | 0 | 0 | 85 | 1 | 76 |
2017 | Does not provide services to public | 46 | 39 | 9 | 2 | 1 | 2 | 0 | 87 | 4 | 417 |
2014 | Provides services to public | 49 | 43 | 3 | 1 | 1 | 3 | 0 | 95 | 3 | 69 |
2014 | Does not provide services to public | 55 | 33 | 8 | 1 | 0 | 3 | 0 | 90 | 2 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 51 | 38 | 9 | 0 | 0 | 1 | 0 | 91 | 0 | 57 |
2018 | Does not provide services to public | 45 | 42 | 6 | 4 | 2 | 1 | 0 | 88 | 6 | 396 |
2017 | Provides services to public | 41 | 49 | 5 | 4 | 0 | 1 | 0 | 91 | 4 | 76 |
2017 | Does not provide services to public | 41 | 41 | 10 | 5 | 2 | 1 | 0 | 83 | 7 | 417 |
2014 | Provides services to public | 48 | 39 | 6 | 3 | 3 | 1 | 0 | 88 | 5 | 69 |
2014 | Does not provide services to public | 48 | 38 | 9 | 4 | 0 | 1 | 0 | 87 | 4 | 417 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 57 | 36 | 6 | 1 | 0 | 0 | 0 | 93 | 1 | 58 |
2018 | Does not provide services to public | 57 | 34 | 5 | 2 | 1 | 0 | 0 | 92 | 3 | 396 |
2017 | Provides services to public | 57 | 38 | 4 | 0 | 0 | 0 | 0 | 96 | 0 | 75 |
2017 | Does not provide services to public | 56 | 33 | 6 | 3 | 1 | 0 | 0 | 89 | 5 | 417 |
2014 | Provides services to public | 57 | 40 | 0 | 1 | 3 | 0 | 0 | 96 | 4 | 69 |
2014 | Does not provide services to public | 57 | 35 | 4 | 3 | 1 | 0 | 0 | 92 | 3 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 50 | 36 | 9 | 5 | 0 | 0 | 0 | 86 | 5 | 58 |
2018 | Does not provide services to public | 45 | 34 | 11 | 6 | 4 | 1 | 0 | 80 | 9 | 395 |
2017 | Provides services to public | 43 | 38 | 15 | 3 | 1 | 0 | 0 | 81 | 4 | 77 |
2017 | Does not provide services to public | 43 | 35 | 12 | 6 | 4 | 0 | 0 | 78 | 10 | 417 |
2014 | Provides services to public | 49 | 43 | 5 | 0 | 3 | 0 | 0 | 93 | 3 | 69 |
2014 | Does not provide services to public | 46 | 39 | 7 | 5 | 2 | 1 | 0 | 86 | 7 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 50 | 31 | 12 | 6 | 0 | 0 | 0 | 82 | 6 | 57 |
2018 | Does not provide services to public | 42 | 39 | 10 | 6 | 3 | 0 | 0 | 81 | 9 | 395 |
2017 | Provides services to public | 42 | 39 | 13 | 5 | 1 | 0 | 0 | 81 | 6 | 77 |
2017 | Does not provide services to public | 38 | 42 | 10 | 6 | 4 | 0 | 0 | 80 | 10 | 418 |
2014 | Provides services to public | 42 | 51 | 5 | 0 | 3 | 0 | 0 | 93 | 3 | 69 |
2014 | Does not provide services to public | 45 | 37 | 8 | 6 | 3 | 0 | 0 | 82 | 10 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 45 | 20 | 21 | 12 | 0 | 2 | 0 | 66 | 12 | 58 |
2018 | Does not provide services to public | 39 | 27 | 19 | 7 | 5 | 2 | 0 | 67 | 13 | 395 |
2017 | Provides services to public | 35 | 23 | 28 | 10 | 0 | 1 | 1 | 60 | 11 | 77 |
2017 | Does not provide services to public | 40 | 26 | 16 | 8 | 6 | 3 | 0 | 68 | 15 | 418 |
2014 | Provides services to public | 43 | 33 | 10 | 7 | 7 | 0 | 0 | 76 | 14 | 69 |
2014 | Does not provide services to public | 38 | 28 | 18 | 9 | 4 | 4 | 0 | 68 | 13 | 418 |
Mobility and Retention
Survey year | Demographic | Yes (%) |
No (%) |
Not Sure (%) |
Total responses |
---|---|---|---|---|---|
2018 | Provides services to public | 13 | 46 | 41 | 57 |
2018 | Does not provide services to public | 16 | 47 | 36 | 399 |
2017 | Provides services to public | 9 | 44 | 47 | 77 |
2017 | Does not provide services to public | 19 | 48 | 33 | 417 |
2014 | Provides services to public | 10 | 55 | 35 | 69 |
2014 | Does not provide services to public | 15 | 54 | 31 | 418 |
Harassment
Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).
Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
---|---|---|---|---|
2018 | Provides services to public | 17 | 83 | 57 |
2018 | Does not provide services to public | 9 | 91 | 398 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 28 | 18 | 18 | 5 | 2 | 30 | 0 | 65 | 10 | 57 |
2018 | Does not provide services to public | 20 | 15 | 13 | 5 | 4 | 33 | 10 | 62 | 15 | 400 |
2017 | Provides services to public | 21 | 28 | 12 | 1 | 3 | 26 | 9 | 75 | 7 | 76 |
2017 | Does not provide services to public | 17 | 14 | 17 | 3 | 2 | 36 | 11 | 59 | 9 | 417 |
2014 | Provides services to public | 28 | 9 | 15 | 9 | 4 | 30 | 5 | 57 | 19 | 69 |
2014 | Does not provide services to public | 15 | 13 | 15 | 6 | 4 | 36 | 11 | 53 | 19 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 47 | 32 | 17 | 1 | 0 | 3 | 0 | 81 | 1 | 57 |
2018 | Does not provide services to public | 38 | 33 | 15 | 5 | 2 | 6 | 0 | 76 | 7 | 400 |
2017 | Provides services to public | 45 | 35 | 11 | 3 | 1 | 4 | 1 | 84 | 4 | 77 |
2017 | Does not provide services to public | 36 | 36 | 12 | 3 | 1 | 11 | 1 | 82 | 4 | 417 |
2014 | Provides services to public | 39 | 22 | 25 | 5 | 3 | 6 | 0 | 65 | 8 | 69 |
2014 | Does not provide services to public | 35 | 32 | 15 | 4 | 2 | 11 | 1 | 76 | 7 | 418 |
Discrimination
Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).
Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
---|---|---|---|---|
2018 | Provides services to public | 9 | 91 | 58 |
2018 | Does not provide services to public | 2 | 98 | 396 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 25 | 14 | 21 | 0 | 0 | 36 | 4 | 65 | 0 | 58 |
2018 | Does not provide services to public | 21 | 12 | 15 | 0 | 1 | 38 | 12 | 67 | 3 | 397 |
2017 | Provides services to public | 24 | 19 | 12 | 1 | 0 | 30 | 12 | 76 | 2 | 77 |
2017 | Does not provide services to public | 18 | 13 | 15 | 1 | 1 | 42 | 11 | 66 | 3 | 418 |
2014 | Provides services to public | 22 | 20 | 15 | 3 | 3 | 30 | 6 | 68 | 8 | 69 |
2014 | Does not provide services to public | 17 | 14 | 14 | 2 | 0 | 42 | 11 | 66 | 6 | 418 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 44 | 33 | 18 | 0 | 0 | 3 | 2 | 81 | 0 | 58 |
2018 | Does not provide services to public | 39 | 35 | 14 | 2 | 1 | 9 | 1 | 82 | 2 | 399 |
2017 | Provides services to public | 41 | 34 | 12 | 3 | 0 | 7 | 4 | 84 | 3 | 77 |
2017 | Does not provide services to public | 37 | 35 | 11 | 1 | 0 | 14 | 2 | 85 | 2 | 417 |
2014 | Provides services to public | 32 | 32 | 18 | 1 | 3 | 14 | 0 | 75 | 4 | 69 |
2014 | Does not provide services to public | 38 | 32 | 11 | 2 | 0 | 14 | 2 | 84 | 3 | 418 |
Stress and Well-Being
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 36 | 20 | 26 | 9 | 5 | 2 | 1 | 58 | 15 | 56 |
2018 | Does not provide services to public | 44 | 32 | 14 | 6 | 4 | 0 | 0 | 76 | 10 | 397 |
2017 | Provides services to public | 39 | 40 | 11 | 3 | 6 | 0 | 1 | 80 | 9 | 77 |
2017 | Does not provide services to public | 50 | 28 | 15 | 3 | 3 | 1 | 1 | 79 | 6 | 415 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 17 | 19 | 24 | 19 | 17 | 2 | 1 | 37 | 38 | 56 |
2018 | Does not provide services to public | 9 | 25 | 32 | 23 | 12 | 0 | 0 | 33 | 35 | 397 |
2017 | Provides services to public | 16 | 18 | 31 | 13 | 23 | 0 | 0 | 34 | 35 | 77 |
2017 | Does not provide services to public | 9 | 22 | 34 | 19 | 16 | 0 | 0 | 31 | 35 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 20 | 32 | 25 | 13 | 7 | 2 | 1 | 54 | 20 | 55 |
2018 | Does not provide services to public | 13 | 36 | 27 | 15 | 7 | 0 | 1 | 50 | 23 | 397 |
2017 | Provides services to public | 15 | 30 | 32 | 14 | 7 | 0 | 1 | 46 | 22 | 77 |
2017 | Does not provide services to public | 15 | 29 | 31 | 16 | 8 | 0 | 0 | 45 | 24 | 415 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 13 | 20 | 32 | 14 | 19 | 0 | 1 | 34 | 34 | 55 |
2018 | Does not provide services to public | 11 | 30 | 23 | 20 | 15 | 1 | 0 | 41 | 36 | 396 |
2017 | Provides services to public | 16 | 28 | 25 | 12 | 19 | 0 | 0 | 44 | 31 | 77 |
2017 | Does not provide services to public | 13 | 25 | 27 | 21 | 14 | 0 | 1 | 38 | 35 | 418 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 37 | 26 | 24 | 3 | 8 | 2 | 0 | 64 | 12 | 56 |
2018 | Does not provide services to public | 28 | 30 | 24 | 11 | 7 | 0 | 0 | 58 | 18 | 398 |
2017 | Provides services to public | 34 | 22 | 18 | 13 | 13 | 0 | 0 | 56 | 26 | 76 |
2017 | Does not provide services to public | 26 | 31 | 21 | 12 | 9 | 0 | 1 | 58 | 21 | 418 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 34 | 16 | 27 | 11 | 12 | 0 | 0 | 50 | 23 | 56 |
2018 | Does not provide services to public | 27 | 24 | 26 | 13 | 10 | 0 | 0 | 51 | 23 | 394 |
2017 | Provides services to public | 32 | 31 | 16 | 12 | 10 | 0 | 0 | 63 | 21 | 76 |
2017 | Does not provide services to public | 25 | 28 | 24 | 16 | 8 | 0 | 0 | 52 | 24 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 32 | 32 | 18 | 11 | 3 | 1 | 3 | 67 | 15 | 58 |
2018 | Does not provide services to public | 32 | 36 | 21 | 6 | 5 | 1 | 0 | 69 | 10 | 398 |
2017 | Provides services to public | 34 | 33 | 26 | 3 | 4 | 0 | 0 | 67 | 7 | 76 |
2017 | Does not provide services to public | 32 | 36 | 19 | 9 | 3 | 0 | 0 | 68 | 12 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 36 | 19 | 23 | 14 | 4 | 0 | 3 | 57 | 19 | 57 |
2018 | Does not provide services to public | 26 | 35 | 25 | 10 | 4 | 0 | 1 | 61 | 14 | 399 |
2017 | Provides services to public | 21 | 41 | 25 | 8 | 5 | 0 | 0 | 62 | 13 | 76 |
2017 | Does not provide services to public | 22 | 39 | 24 | 10 | 5 | 0 | 0 | 61 | 15 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 33 | 28 | 26 | 9 | 2 | 0 | 3 | 62 | 11 | 58 |
2018 | Does not provide services to public | 33 | 36 | 17 | 10 | 3 | 0 | 0 | 69 | 13 | 398 |
2017 | Provides services to public | 29 | 39 | 23 | 5 | 4 | 0 | 0 | 68 | 9 | 76 |
2017 | Does not provide services to public | 30 | 38 | 18 | 10 | 3 | 0 | 0 | 69 | 13 | 416 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 33 | 30 | 23 | 7 | 1 | 0 | 5 | 67 | 9 | 58 |
2018 | Does not provide services to public | 32 | 35 | 20 | 9 | 3 | 0 | 0 | 67 | 13 | 397 |
2017 | Provides services to public | 31 | 30 | 25 | 9 | 4 | 0 | 1 | 62 | 13 | 76 |
2017 | Does not provide services to public | 29 | 36 | 20 | 11 | 3 | 1 | 0 | 66 | 14 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 68 | 8 | 10 | 7 | 1 | 0 | 5 | 80 | 9 | 58 |
2018 | Does not provide services to public | 70 | 17 | 7 | 2 | 1 | 0 | 2 | 89 | 3 | 394 |
2017 | Provides services to public | 64 | 18 | 7 | 6 | 2 | 0 | 3 | 84 | 9 | 77 |
2017 | Does not provide services to public | 67 | 22 | 7 | 1 | 0 | 0 | 1 | 91 | 2 | 418 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 77 | 8 | 9 | 2 | 0 | 0 | 5 | 89 | 2 | 58 |
2018 | Does not provide services to public | 83 | 9 | 3 | 1 | 0 | 0 | 3 | 96 | 1 | 398 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 72 | 11 | 7 | 0 | 2 | 0 | 8 | 90 | 2 | 58 |
2018 | Does not provide services to public | 80 | 10 | 4 | 1 | 1 | 1 | 3 | 93 | 3 | 398 |
2017 | Provides services to public | 84 | 8 | 4 | 3 | 0 | 1 | 1 | 94 | 3 | 77 |
2017 | Does not provide services to public | 83 | 10 | 3 | 1 | 1 | 0 | 2 | 95 | 2 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 34 | 29 | 19 | 5 | 5 | 0 | 8 | 69 | 11 | 58 |
2018 | Does not provide services to public | 57 | 26 | 10 | 4 | 1 | 1 | 1 | 84 | 5 | 397 |
2017 | Provides services to public | 41 | 48 | 8 | 3 | 0 | 0 | 0 | 89 | 3 | 77 |
2017 | Does not provide services to public | 56 | 30 | 10 | 3 | 2 | 0 | 0 | 86 | 5 | 418 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 41 | 27 | 17 | 4 | 5 | 0 | 6 | 72 | 9 | 58 |
2018 | Does not provide services to public | 53 | 26 | 11 | 6 | 3 | 1 | 1 | 80 | 9 | 395 |
2017 | Provides services to public | 60 | 27 | 9 | 4 | 1 | 0 | 0 | 87 | 5 | 77 |
2017 | Does not provide services to public | 58 | 26 | 9 | 5 | 2 | 0 | 1 | 85 | 6 | 418 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 54 | 16 | 7 | 4 | 6 | 0 | 13 | 80 | 12 | 56 |
2018 | Does not provide services to public | 49 | 21 | 8 | 2 | 1 | 0 | 19 | 86 | 4 | 395 |
2017 | Provides services to public | 50 | 28 | 7 | 4 | 0 | 0 | 11 | 87 | 4 | 77 |
2017 | Does not provide services to public | 55 | 20 | 9 | 1 | 0 | 0 | 14 | 87 | 2 | 417 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 67 | 15 | 9 | 2 | 3 | 0 | 5 | 86 | 5 | 58 |
2018 | Does not provide services to public | 60 | 23 | 10 | 3 | 1 | 0 | 3 | 86 | 4 | 394 |
2017 | Provides services to public | 59 | 29 | 8 | 3 | 0 | 0 | 1 | 89 | 3 | 75 |
2017 | Does not provide services to public | 61 | 25 | 8 | 3 | 1 | 0 | 2 | 88 | 4 | 415 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 75 | 10 | 3 | 2 | 6 | 0 | 5 | 89 | 8 | 57 |
2018 | Does not provide services to public | 83 | 10 | 2 | 1 | 1 | 0 | 2 | 95 | 2 | 398 |
2017 | Provides services to public | 66 | 17 | 9 | 1 | 1 | 3 | 3 | 88 | 3 | 77 |
2017 | Does not provide services to public | 81 | 10 | 3 | 2 | 1 | 0 | 2 | 93 | 3 | 418 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 51 | 25 | 15 | 4 | 2 | 0 | 5 | 79 | 5 | 58 |
2018 | Does not provide services to public | 50 | 27 | 16 | 4 | 2 | 0 | 1 | 78 | 6 | 398 |
2017 | Provides services to public | 44 | 36 | 10 | 5 | 5 | 0 | 0 | 80 | 10 | 77 |
2017 | Does not provide services to public | 54 | 30 | 10 | 4 | 1 | 0 | 1 | 85 | 5 | 417 |
Survey year | Demographic | Very low (%) |
Low (%) |
Moderate (%) |
High (%) |
Very high (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 18 | 23 | 42 | 11 | 6 | 0 | 0 | 41 | 17 | 57 |
2018 | Does not provide services to public | 10 | 30 | 43 | 15 | 3 | 0 | 0 | 40 | 17 | 399 |
2017 | Provides services to public | 9 | 32 | 33 | 16 | 9 | 0 | 0 | 42 | 25 | 77 |
2017 | Does not provide services to public | 5 | 32 | 44 | 13 | 6 | 0 | 0 | 37 | 18 | 418 |
Survey year | Demographic | Always/ Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/ Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 9 | 21 | 38 | 25 | 7 | 0 | 0 | 32 | 30 | 55 |
2018 | Does not provide services to public | 6 | 20 | 42 | 24 | 8 | 0 | 0 | 32 | 26 | 395 |
2017 | Provides services to public | 9 | 25 | 32 | 27 | 7 | 0 | 0 | 33 | 34 | 77 |
2017 | Does not provide services to public | 5 | 18 | 42 | 25 | 9 | 0 | 0 | 34 | 24 | 416 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 25 | 33 | 20 | 10 | 5 | 6 | 0 | 62 | 17 | 57 |
2018 | Does not provide services to public | 15 | 40 | 20 | 16 | 5 | 4 | 0 | 57 | 22 | 395 |
2017 | Provides services to public | 20 | 43 | 14 | 18 | 0 | 5 | 0 | 66 | 19 | 76 |
2017 | Does not provide services to public | 12 | 40 | 22 | 15 | 6 | 5 | 0 | 54 | 22 | 415 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 28 | 32 | 25 | 5 | 6 | 3 | 0 | 62 | 12 | 57 |
2018 | Does not provide services to public | 17 | 40 | 22 | 13 | 6 | 3 | 0 | 58 | 20 | 398 |
2017 | Provides services to public | 21 | 42 | 24 | 9 | 4 | 0 | 0 | 63 | 12 | 77 |
2017 | Does not provide services to public | 13 | 44 | 18 | 16 | 7 | 2 | 0 | 58 | 24 | 418 |
Compensation
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 56 | 24 | 12 | 7 | 2 | 0 | 0 | 56 | 44 | 58 |
2018 | Does not provide services to public | 47 | 34 | 11 | 4 | 2 | 2 | 1 | 48 | 52 | 400 |
2017 | Provides services to public | 52 | 33 | 10 | 1 | 1 | 3 | 0 | 53 | 47 | 77 |
2017 | Does not provide services to public | 55 | 30 | 5 | 2 | 2 | 5 | 0 | 58 | 42 | 418 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 19 | 26 |
2018 | Does not provide services to public | 8 | 200 |
2017 | Provides services to public | 9 | 35 |
2017 | Does not provide services to public | 10 | 161 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 20 | 26 |
2018 | Does not provide services to public | 19 | 200 |
2017 | Provides services to public | 21 | 35 |
2017 | Does not provide services to public | 19 | 161 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 8 | 26 |
2018 | Does not provide services to public | 15 | 200 |
2017 | Provides services to public | 17 | 35 |
2017 | Does not provide services to public | 13 | 161 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 21 | 26 |
2018 | Does not provide services to public | 14 | 200 |
2017 | Provides services to public | 20 | 35 |
2017 | Does not provide services to public | 17 | 161 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 0 | 26 |
2018 | Does not provide services to public | 4 | 200 |
2017 | Provides services to public | 3 | 35 |
2017 | Does not provide services to public | 4 | 161 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 33 | 26 |
2018 | Does not provide services to public | 45 | 200 |
Survey year | Demographic | (%) |
Total responses |
---|---|---|---|
2018 | Provides services to public | 37 | 26 |
2018 | Does not provide services to public | 35 | 200 |
2017 | Provides services to public | 54 | 35 |
2017 | Does not provide services to public | 58 | 161 |
Survey year | Demographic | 0 hours (%) |
1 to 9 hours (%) |
10 to 19 hours (%) |
20 to 29 hours (%) |
30 to 39 hours (%) |
40 hours or more (%) |
Total responses |
---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 23 | 39 | 0 | 10 | 11 | 16 | 23 |
2018 | Does not provide services to public | 24 | 57 | 9 | 5 | 2 | 3 | 191 |
2017 | Provides services to public | 15 | 61 | 14 | 3 | 0 | 6 | 33 |
2017 | Does not provide services to public | 20 | 65 | 6 | 2 | 1 | 5 | 160 |
Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
---|---|---|---|---|
2018 | Provides services to public | 61 | 39 | 26 |
2018 | Does not provide services to public | 58 | 42 | 198 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 45 | 24 | 12 | 7 | 4 | 0 | 7 | 75 | 12 | 26 |
2018 | Does not provide services to public | 28 | 36 | 12 | 10 | 8 | 1 | 5 | 68 | 19 | 199 |
2017 | Provides services to public | 37 | 27 | 17 | 8 | 0 | 0 | 11 | 72 | 9 | 36 |
2017 | Does not provide services to public | 39 | 26 | 12 | 5 | 4 | 2 | 12 | 75 | 10 | 165 |
Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 17 | 17 | 15 | 11 | 8 | 4 | 27 | 50 | 28 | 26 |
2018 | Does not provide services to public | 5 | 8 | 11 | 7 | 7 | 6 | 55 | 36 | 36 | 199 |
2017 | Provides services to public | 9 | 11 | 14 | 6 | 11 | 8 | 41 | 40 | 33 | 36 |
2017 | Does not provide services to public | 7 | 10 | 9 | 4 | 9 | 6 | 55 | 46 | 32 | 165 |
Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
---|---|---|---|---|---|---|---|---|---|---|---|
2018 | Provides services to public | 65 | 16 | 2 | 5 | 2 | 3 | 7 | 90 | 8 | 57 |
2018 | Does not provide services to public | 60 | 11 | 9 | 6 | 4 | 1 | 10 | 79 | 11 | 398 |