2018 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 41 8 7 2 0 0 82 10 624
2018 Term 31 47 7 8 5 0 1 79 14 75
2017 Indeterminate (permanent) 44 39 6 9 2 0 0 83 11 680
2017 Term 42 32 10 10 4 0 1 76 14 80
2017 Student 60 33 0 5 2 0 0 93 7 41
2014 Indeterminate (permanent) 46 34 8 7 4 0 0 81 11 623
2014 Term 62 18 0 15 5 0 0 80 20 21
2014 Student 46 41 6 7 0 0 0 87 7 15
2011 Indeterminate (permanent) 43 36 8 8 4 0 0 80 12 663
2011 Term 12 59 12 6 12 0 0 71 18 17
2011 Student 42 42 0 0 8 0 8 91 9 12
2008 Indeterminate (permanent) 29 42 12 11 5 0 0 72 16 561
2008 Term 8 50 25 17 0 0 0 58 17 12

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 36 6 4 2 0 0 88 6 622
2018 Term 33 45 12 9 0 0 0 78 9 75
2017 Indeterminate (permanent) 50 37 6 5 3 0 0 87 7 679
2017 Term 51 29 9 8 3 0 1 81 10 80
2017 Student 55 28 5 12 0 0 0 83 12 41
2014 Indeterminate (permanent) 45 37 9 7 2 0 0 82 9 623
2014 Term 41 44 10 5 0 0 0 85 5 21
2014 Student 32 54 7 6 0 0 0 87 6 15
2011 Indeterminate (permanent) 47 34 10 6 2 0 0 81 8 665
2011 Term 35 41 6 12 0 0 6 81 12 17
2011 Student 50 17 17 8 8 0 0 67 17 12
2008 Indeterminate (permanent) 43 39 9 6 3 0 0 82 9 562
2008 Term 33 25 17 25 0 0 0 58 25 12

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 33 5 5 2 0 0 89 6 621
2018 Term 40 43 7 8 1 0 0 83 10 75
2017 Indeterminate (permanent) 57 32 4 5 2 0 0 89 7 678
2017 Term 53 30 11 3 3 0 0 84 5 79
2017 Student 62 24 5 2 7 0 0 86 9 41
2014 Indeterminate (permanent) 55 30 6 6 2 0 0 85 9 623
2014 Term 51 39 10 0 0 0 0 90 0 21
2014 Student 40 41 19 0 0 0 0 81 0 15
2011 Indeterminate (permanent) 53 34 6 5 3 0 0 86 8 664
2011 Term 24 47 6 18 6 0 0 71 24 17
2011 Student 50 33 17 0 0 0 0 83 0 12
2008 Indeterminate (permanent) 48 41 5 4 3 0 0 89 7 560
2008 Term 33 50 0 8 8 0 0 83 17 12

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 29 7 5 2 0 0 85 7 624
2018 Term 49 31 12 4 3 0 0 81 7 75
2017 Indeterminate (permanent) 51 31 8 6 4 0 0 82 10 679
2017 Term 64 28 3 4 1 1 0 92 5 80
2017 Student 81 12 5 0 0 2 0 95 0 41
2014 Indeterminate (permanent) 51 29 10 7 3 0 0 80 10 623
2014 Term 57 28 10 5 0 0 0 85 5 21
2014 Student 53 41 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 49 31 7 9 3 0 0 80 13 667
2011 Term 53 41 0 0 6 0 0 94 6 17
2011 Student 50 33 17 0 0 0 0 83 0 12

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 41 10 7 3 0 0 81 10 621
2018 Term 33 44 9 10 3 0 0 78 13 75
2017 Indeterminate (permanent) 39 43 10 6 3 0 0 82 9 680
2017 Term 37 36 13 9 4 0 1 75 13 80
2017 Student 57 31 5 2 5 0 0 88 7 41
2014 Indeterminate (permanent) 34 42 10 9 5 0 0 76 13 623
2014 Term 37 44 5 15 0 0 0 80 15 21
2014 Student 32 54 13 0 0 0 0 87 0 15
2011 Indeterminate (permanent) 38 40 9 9 4 0 0 78 13 665
2011 Term 18 53 12 12 6 0 0 71 18 17
2011 Student 58 25 8 8 0 0 0 83 8 12
2008 Indeterminate (permanent) 38 42 9 7 4 0 0 80 11 560
2008 Term 33 42 8 8 8 0 0 75 17 12

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 32 16 13 10 0 0 62 22 622
2018 Term 36 31 21 5 4 3 0 68 10 75
2017 Indeterminate (permanent) 25 36 15 15 9 0 0 61 24 680
2017 Term 39 35 15 5 4 3 0 76 9 80
2017 Student 57 28 5 2 5 0 2 88 7 41
2014 Indeterminate (permanent) 26 31 17 14 11 0 0 58 25 623
2014 Term 27 30 24 15 5 0 0 56 20 21
2014 Student 53 32 15 0 0 0 0 85 0 15
2011 Indeterminate (permanent) 24 37 15 14 10 0 0 61 24 666
2011 Term 12 35 29 18 6 0 0 47 24 17
2011 Student 42 25 17 8 0 0 8 73 9 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 39 13 8 4 0 0 76 11 625
2018 Term 28 46 11 10 6 0 0 74 16 75
2017 Indeterminate (permanent) 33 44 10 10 3 0 0 77 13 679
2017 Term 39 36 13 9 4 0 0 75 13 80
2017 Student 45 41 5 9 0 0 0 86 9 41

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 57 32 8 2 1 0 0 89 3 624
2018 Term 47 36 6 8 3 0 0 83 11 75
2017 Indeterminate (permanent) 47 38 9 4 2 0 0 85 7 678
2017 Term 55 31 6 5 3 0 0 86 8 80
2017 Student 64 28 2 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 46 35 9 5 4 0 0 82 9 622
2014 Term 52 29 15 4 0 0 0 81 4 21
2014 Student 26 47 13 13 0 0 0 74 13 15
2011 Indeterminate (permanent) 45 37 11 6 2 0 0 82 8 667
2011 Term 41 35 12 6 0 6 0 81 6 17
2011 Student 50 17 17 17 0 0 0 67 17 12
2008 Indeterminate (permanent) 47 36 8 6 3 0 0 83 9 560
2008 Term 50 25 8 8 8 0 0 75 17 12

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 36 11 11 5 0 0 73 16 624
2018 Term 44 31 11 10 4 0 0 75 13 75
2017 Indeterminate (permanent) 35 35 14 10 6 0 0 70 16 679
2017 Term 37 39 14 5 5 0 0 76 10 79
2017 Student 50 36 5 5 5 0 0 86 9 41

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 57 29 11 2 1 0 0 86 3 617
2018 Term 53 28 13 6 1 0 0 80 7 75
2017 Indeterminate (permanent) 59 30 7 2 1 0 0 89 4 677
2017 Term 52 25 16 4 1 0 1 78 5 80
2017 Student 64 28 5 2 0 0 0 93 2 41
2014 Indeterminate (permanent) 64 25 8 2 1 0 0 89 3 623
2014 Term 71 19 10 0 0 0 0 90 0 21
2014 Student 74 13 13 0 0 0 0 87 0 15
2011 Indeterminate (permanent) 61 26 9 3 1 0 0 87 4 667
2011 Term 47 41 6 0 6 0 0 88 6 17
2011 Student 67 33 0 0 0 0 0 100 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 40 11 9 4 0 0 76 13 621
2018 Term 27 49 13 4 4 3 0 78 9 74
2017 Indeterminate (permanent) 35 42 10 9 4 0 0 77 13 676
2017 Term 40 37 14 4 5 0 0 77 9 80
2017 Student 64 19 7 7 0 0 2 85 7 41
2014 Indeterminate (permanent) 26 44 11 11 8 0 0 70 19 623
2014 Term 34 51 10 5 0 0 0 85 5 21
2014 Student 21 74 0 6 0 0 0 94 6 15
2011 Indeterminate (permanent) 31 39 12 12 6 0 0 70 18 664
2011 Term 41 24 24 6 6 0 0 65 12 17
2011 Student 50 17 8 8 0 0 17 80 10 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 31 13 10 4 0 0 72 14 621
2018 Term 37 35 15 8 5 0 0 72 13 75
2017 Indeterminate (permanent) 36 36 15 9 4 0 0 72 13 677
2017 Term 44 30 18 3 6 0 0 74 9 80
2017 Student 74 17 5 2 0 2 0 93 2 41
2014 Indeterminate (permanent) 33 33 15 12 7 0 0 66 19 623
2014 Term 59 33 5 4 0 0 0 91 4 21
2014 Student 46 47 0 0 7 0 0 93 7 15

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 39 13 9 4 0 0 75 12 621
2018 Term 41 32 11 15 0 1 0 74 15 74
2017 Indeterminate (permanent) 39 37 12 8 3 0 0 76 11 677
2017 Term 45 38 8 5 4 0 1 84 9 80
2017 Student 69 19 7 0 2 2 0 90 2 41
2014 Indeterminate (permanent) 35 39 11 10 5 1 0 74 15 621
2014 Term 48 29 20 0 4 0 0 76 4 21
2014 Student 59 35 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 37 39 12 9 3 0 0 76 12 663
2011 Term 41 35 6 12 6 0 0 76 18 17
2011 Student 50 25 0 8 0 17 0 90 10 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 38 11 4 2 0 0 83 6 624
2018 Term 38 39 13 8 1 0 0 77 10 75
2017 Indeterminate (permanent) 45 37 10 6 2 0 0 82 7 675
2017 Term 52 26 13 6 3 0 0 79 9 80
2017 Student 64 24 7 2 2 0 0 88 5 41
2014 Indeterminate (permanent) 45 36 10 6 3 0 0 81 8 622
2014 Term 61 34 0 5 0 0 0 95 5 21
2014 Student 38 50 12 0 0 0 0 88 0 15
2011 Indeterminate (permanent) 47 37 8 6 2 0 0 84 8 667
2011 Term 35 53 0 6 6 0 0 88 12 17
2011 Student 67 25 0 8 0 0 0 92 8 12
2008 Indeterminate (permanent) 47 39 7 4 3 0 0 87 6 560
2008 Term 42 33 8 17 0 0 0 75 17 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 37 20 10 4 0 0 66 14 625
2018 Term 37 43 10 4 3 2 1 83 7 75
2017 Indeterminate (permanent) 30 41 17 7 4 0 0 72 11 679
2017 Term 46 31 15 4 1 0 3 79 5 80
2017 Student 83 14 0 2 0 0 0 98 2 41
2014 Indeterminate (permanent) 29 41 20 6 3 0 0 71 9 623
2014 Term 52 43 5 0 0 0 0 95 0 21
2014 Student 79 13 7 0 0 0 0 93 0 15
2011 Indeterminate (permanent) 26 41 20 8 5 0 0 66 13 667
2011 Term 35 41 18 0 6 0 0 76 6 17
2011 Student 50 50 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 19 38 24 13 6 0 0 57 19 562
2008 Term 17 50 17 8 8 0 0 67 17 12

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 26 37 24 8 0 1 32 30 622
2018 Term 9 15 34 29 11 0 3 41 24 74
2017 Indeterminate (permanent) 7 20 39 24 8 0 2 33 27 673
2017 Term 7 21 34 29 5 1 4 36 29 77
2017 Student 2 9 19 24 38 2 5 66 13 41
2014 Indeterminate (permanent) 8 24 38 21 6 1 2 28 32 623
2014 Term 10 19 29 28 10 0 5 40 30 21
2014 Student 6 6 54 7 26 0 0 34 12 15
2011 Indeterminate (permanent) 11 26 36 18 6 0 3 24 39 662
2011 Term 6 19 31 25 13 0 6 40 27 16
2011 Student 0 17 25 25 25 0 8 55 18 12
2008 Indeterminate (permanent) 13 33 32 14 6 0 1 20 47 562
2008 Term 8 17 17 25 25 8 0 55 27 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 12 26 38 19 1 1 58 16 618
2018 Term 8 16 22 26 24 3 1 52 25 74
2017 Indeterminate (permanent) 4 12 24 34 19 2 4 57 17 671
2017 Term 3 8 16 35 30 7 3 71 11 77
2017 Student 0 0 2 35 51 7 5 97 0 40
2014 Indeterminate (permanent) 3 10 24 36 21 2 3 61 14 621
2014 Term 5 5 5 45 40 0 0 85 10 21
2014 Student 0 0 0 47 47 6 0 100 0 15
2011 Indeterminate (permanent) 5 12 24 32 20 2 5 56 19 663
2011 Term 12 12 24 18 29 0 6 50 25 17
2011 Student 0 0 17 42 25 8 8 80 0 12
2008 Indeterminate (permanent) 9 20 32 22 15 1 2 38 30 561
2008 Term 8 0 25 25 25 17 0 60 10 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 25 34 20 8 1 1 28 37 615
2018 Term 8 17 37 22 8 4 3 33 27 75
2017 Indeterminate (permanent) 11 23 35 20 8 1 3 29 35 675
2017 Term 12 14 35 22 12 3 3 36 27 77
2017 Student 14 0 19 24 38 2 2 65 15 41
2014 Indeterminate (permanent) 15 27 32 17 6 1 2 24 43 622
2014 Term 19 14 35 24 5 0 4 30 34 21
2014 Student 13 21 26 6 28 6 0 36 36 15
2011 Indeterminate (permanent) 20 27 27 15 9 0 3 24 48 663
2011 Term 6 29 47 12 0 0 6 12 38 17
2011 Student 8 8 17 17 33 8 8 60 20 12
2008 Indeterminate (permanent) 19 25 27 17 8 1 2 27 46 562
2008 Term 8 33 8 25 17 8 0 45 45 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 5 9 37 34 13 0 1 48 15 618
2018 Term 6 4 26 37 19 4 6 61 10 75
2017 Indeterminate (permanent) 3 15 38 31 11 0 2 43 18 668
2017 Term 4 8 19 37 27 3 3 68 12 78
2017 Student 0 0 2 37 56 2 2 97 0 40
2014 Indeterminate (permanent) 7 14 35 30 12 1 1 43 21 619
2014 Term 5 9 29 30 28 0 0 57 14 21
2014 Student 0 0 6 28 66 0 0 94 0 15
2011 Indeterminate (permanent) 8 16 32 28 12 0 3 41 25 661
2011 Term 6 6 12 41 29 0 6 75 13 17
2011 Student 0 0 0 42 42 8 8 100 0 12
2008 Indeterminate (permanent) 9 18 33 28 10 0 2 40 27 560
2008 Term 8 0 33 25 25 8 0 55 9 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 20 32 23 11 1 1 35 32 621
2018 Term 8 18 19 30 17 4 4 51 29 74
2017 Indeterminate (permanent) 13 19 30 24 10 0 3 36 33 672
2017 Term 9 14 17 31 23 5 1 58 25 78
2017 Student 2 5 7 18 58 5 5 84 8 40
2014 Indeterminate (permanent) 13 18 29 27 9 1 3 37 32 621
2014 Term 10 23 15 23 25 0 5 50 34 21
2014 Student 0 6 13 13 49 19 0 76 7 15
2011 Indeterminate (permanent) 10 22 29 25 10 1 4 36 33 664
2011 Term 12 18 24 29 12 0 6 44 31 17
2011 Student 0 0 8 8 67 0 17 90 0 12
2008 Indeterminate (permanent) 14 22 28 22 11 1 2 34 37 560
2008 Term 8 0 17 17 58 0 0 75 8 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 6 15 29 30 17 1 2 48 22 619
2018 Term 9 18 25 19 21 6 3 44 29 73
2017 Indeterminate (permanent) 5 14 27 29 18 2 5 50 21 674
2017 Term 5 10 26 28 20 5 5 54 17 78
2017 Student 0 2 10 17 51 12 7 84 3 40
2014 Indeterminate (permanent) 3 5 22 38 25 2 5 68 9 623
2014 Term 0 5 19 48 24 0 5 75 5 21
2014 Student 0 0 15 12 54 6 13 82 0 15
2011 Indeterminate (permanent) 3 8 22 36 24 2 6 65 11 661
2011 Term 12 0 18 29 18 12 12 62 15 17
2011 Student 0 0 8 17 25 33 17 83 0 12
2008 Indeterminate (permanent) 8 15 27 28 16 2 4 46 25 561
2008 Term 0 0 25 8 42 8 17 67 0 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 22 37 19 9 1 1 29 33 622
2018 Term 7 24 28 27 6 8 0 36 33 74
2017 Indeterminate (permanent) 10 19 36 21 9 2 3 32 30 677
2017 Term 6 19 24 24 14 9 4 43 29 79
2017 Student 7 7 17 20 43 2 2 66 16 39
2014 Indeterminate (permanent) 11 22 34 21 8 1 3 30 34 623
2014 Term 5 19 38 34 5 0 0 39 24 21
2014 Student 6 7 21 13 40 13 0 61 15 15
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 35 15 13 7 4 4 62 21 621
2018 Term 20 33 18 12 7 6 4 59 21 75
2017 Indeterminate (permanent) 23 36 16 11 8 4 2 63 20 680
2017 Term 37 31 6 3 6 9 7 82 10 80
2017 Student 64 19 0 2 2 5 7 95 5 41
2014 Indeterminate (permanent) 27 30 16 12 10 3 2 60 24 622
2014 Term 43 24 15 10 4 0 5 70 15 21
2014 Student 32 47 21 0 0 0 0 79 0 15

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 31 8 14 7 0 0 70 21 623
2018 Term 37 37 13 8 6 0 0 74 13 75
2017 Indeterminate (permanent) 42 31 9 11 6 1 0 74 17 680
2017 Term 45 33 6 8 8 0 1 78 15 80
2017 Student 81 9 0 2 5 0 2 93 7 41
2014 Indeterminate (permanent) 38 28 12 13 9 0 0 67 21 622
2014 Term 48 44 0 5 4 0 0 91 9 21
2014 Student 38 62 0 0 0 0 0 100 0 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 24 20 18 13 12 2 41 36 620
2018 Term 11 18 26 15 17 12 1 34 36 75
2017 Indeterminate (permanent) 13 22 18 19 14 12 1 40 38 676
2017 Term 21 20 20 4 5 24 6 59 13 80
2017 Student 42 12 2 5 5 32 2 82 15 40
2014 Indeterminate (permanent) 12 20 18 21 18 10 1 36 44 622
2014 Term 29 23 15 5 9 15 5 64 17 21
2014 Student 19 13 26 6 13 22 0 41 24 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 37 7 8 3 0 0 82 11 623
2018 Term 47 35 7 8 3 0 0 82 11 75
2017 Indeterminate (permanent) 41 39 8 8 3 0 0 81 11 677
2017 Term 54 33 6 4 3 0 1 87 6 80
2017 Student 78 17 5 0 0 0 0 95 0 40
2014 Indeterminate (permanent) 40 37 9 9 4 0 0 77 14 622
2014 Term 61 29 0 5 5 0 0 90 10 21
2014 Student 53 47 0 0 0 0 0 100 0 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 42 11 7 3 0 0 80 9 624
2018 Term 39 39 15 6 1 0 0 78 7 74
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 35 11 7 5 1 0 77 12 621
2018 Term 35 44 12 4 3 3 0 81 7 74
2017 Indeterminate (permanent) 42 36 10 7 4 0 0 79 11 680
2017 Term 60 25 5 8 1 1 0 86 9 80
2017 Student 64 21 2 2 7 2 0 88 10 41
2014 Indeterminate (permanent) 41 32 11 9 6 0 0 74 15 622
2014 Term 44 41 0 10 5 0 0 85 15 21
2014 Student 51 35 0 13 0 0 0 87 13 15
2011 Indeterminate (permanent) 34 34 11 12 8 0 0 69 20 667
2011 Term 24 29 29 6 12 0 0 53 18 17
2011 Student 55 18 9 9 9 0 0 73 18 11
2008 Indeterminate (permanent) 32 33 13 13 8 1 1 66 22 560
2008 Term 33 33 0 8 8 0 17 80 20 12

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 28 10 7 3 2 0 79 10 621
2018 Term 47 26 10 1 6 8 1 81 8 73
2017 Indeterminate (permanent) 49 30 9 6 3 2 1 81 9 678
2017 Term 59 26 5 5 1 3 1 88 7 80
2017 Student 69 17 2 7 2 2 0 88 10 41
2014 Indeterminate (permanent) 47 29 9 7 7 1 0 77 14 623
2014 Term 52 33 5 10 0 0 0 85 10 21
2014 Student 59 35 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 41 32 10 8 6 2 1 75 14 664
2011 Term 29 41 18 6 6 0 0 71 12 17
2011 Student 92 0 0 0 0 8 0 100 0 12
2008 Indeterminate (permanent) 40 28 14 9 6 3 1 70 16 559
2008 Term 25 33 17 17 0 0 8 64 18 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 32 10 6 4 1 0 79 10 620
2018 Term 43 35 10 4 3 4 1 83 7 74
2017 Indeterminate (permanent) 47 33 8 6 5 1 0 81 11 678
2017 Term 61 21 8 6 3 0 1 84 9 80
2017 Student 53 26 9 0 5 5 2 85 5 41
2014 Indeterminate (permanent) 46 31 9 8 5 0 0 77 14 622
2014 Term 52 24 14 10 0 0 0 76 10 21
2014 Student 44 35 13 0 0 0 7 86 0 15
2011 Indeterminate (permanent) 38 33 11 12 6 0 0 71 18 664
2011 Term 35 35 18 6 6 0 0 71 12 17
2011 Student 50 25 0 25 0 0 0 75 25 12
2008 Indeterminate (permanent) 37 30 12 12 7 0 0 68 19 558
2008 Term 33 25 0 25 8 0 8 64 36 12

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 57 25 9 3 5 1 0 83 9 620
2018 Term 59 26 9 3 3 0 0 85 6 74
2017 Indeterminate (permanent) 55 25 10 5 4 1 0 81 9 677
2017 Term 70 14 10 3 3 1 0 85 5 80
2017 Student 81 7 2 5 5 0 0 88 9 41

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 28 9 7 5 1 0 78 12 621
2018 Term 43 34 10 7 4 1 0 78 11 74
2017 Indeterminate (permanent) 50 29 9 6 5 0 0 80 11 678
2017 Term 66 16 9 5 3 0 1 84 8 80
2017 Student 71 15 2 7 5 0 0 85 12 40
2014 Indeterminate (permanent) 48 28 9 8 6 0 0 76 14 622
2014 Term 60 20 10 10 0 0 0 80 10 21
2014 Student 65 35 0 0 0 0 0 100 0 15
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 16 14 5 2 0 66 19 626
2018 Term 37 40 15 5 0 2 0 79 5 74
2017 Indeterminate (permanent) 18 36 19 15 8 5 0 57 23 678
2017 Term 42 29 11 8 4 6 0 76 12 79
2017 Student 74 14 2 5 0 5 0 93 5 41
2014 Indeterminate (permanent) 19 31 20 18 7 5 0 53 26 623
2014 Term 38 48 5 5 5 0 0 85 10 21
2014 Student 46 40 15 0 0 0 0 85 0 15
2011 Indeterminate (permanent) 24 29 22 11 7 7 0 57 19 666
2011 Term 35 29 12 6 6 12 0 73 13 17
2011 Student 33 25 0 0 0 33 8 100 0 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 38 16 13 6 0 0 65 19 624
2018 Term 38 32 18 9 1 1 0 72 11 75
2017 Indeterminate (permanent) 18 38 20 14 9 1 0 56 23 678
2017 Term 44 27 14 5 5 5 0 75 11 80
2017 Student 74 19 5 2 0 0 0 93 2 41
2014 Indeterminate (permanent) 19 33 22 17 8 0 0 53 25 623
2014 Term 38 48 5 5 5 0 0 85 10 21
2014 Student 46 40 15 0 0 0 0 85 0 15
2011 Indeterminate (permanent) 24 32 18 14 10 2 0 57 25 664
2011 Term 29 41 12 12 6 0 0 71 18 17
2011 Student 50 25 17 0 0 8 0 82 0 12
2008 Indeterminate (permanent) 20 34 19 14 12 3 0 55 26 560
2008 Term 50 8 17 0 17 8 0 64 18 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 37 21 16 6 2 0 57 22 623
2018 Term 20 36 18 15 4 7 0 60 20 74
2017 Indeterminate (permanent) 14 35 21 17 9 4 0 51 27 678
2017 Term 27 32 17 5 4 14 0 70 10 80
2017 Student 57 19 5 2 2 14 0 89 6 41
2014 Indeterminate (permanent) 14 31 23 19 9 3 0 47 29 623
2014 Term 14 54 19 4 5 5 0 71 9 21
2014 Student 26 46 13 7 0 7 0 78 8 15
2011 Indeterminate (permanent) 14 36 20 17 10 4 0 52 28 665
2011 Term 24 41 18 12 0 6 0 69 13 17
2011 Student 33 33 8 8 0 17 0 80 10 12
2008 Indeterminate (permanent) 10 33 19 20 13 5 0 45 36 559
2008 Term 33 25 8 17 8 8 0 64 27 12

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 37 19 14 7 1 0 59 21 627
2018 Term 28 34 12 16 7 4 0 64 24 75
2017 Indeterminate (permanent) 19 37 19 15 9 2 0 57 24 677
2017 Term 38 28 18 8 4 5 0 69 12 79
2017 Student 60 21 9 2 0 7 0 87 3 41
2014 Indeterminate (permanent) 16 34 18 21 11 1 0 50 32 623
2014 Term 46 30 10 0 10 4 0 79 10 21
2014 Student 32 40 21 7 0 0 0 72 7 15
2011 Indeterminate (permanent) 13 37 17 20 12 1 0 51 32 666
2011 Term 12 41 29 12 6 0 0 53 18 17
2011 Student 42 42 0 0 0 17 0 100 0 12
2008 Indeterminate (permanent) 13 29 16 26 15 1 0 42 42 562
2008 Term 25 50 8 17 0 0 0 75 17 12
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 41 13 4 1 0 0 82 5 619
2018 Term 37 39 12 10 1 0 0 77 11 74
2017 Indeterminate (permanent) 40 40 12 6 1 0 0 81 7 679
2017 Term 54 31 11 3 1 0 0 85 4 80
2017 Student 76 21 0 0 0 2 0 100 0 41
2014 Indeterminate (permanent) 42 36 12 6 3 1 0 79 9 623
2014 Term 65 30 0 0 5 0 0 95 5 21
2014 Student 51 35 13 0 0 0 0 87 0 15
2011 Indeterminate (permanent) 38 38 12 7 4 1 0 77 12 666
2011 Term 53 29 6 0 6 6 0 87 6 17
2011 Student 58 17 17 8 0 0 0 75 8 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 38 8 6 3 1 1 83 10 623
2018 Term 38 36 11 8 3 2 2 77 12 75
2017 Indeterminate (permanent) 46 36 9 5 2 1 1 83 7 676
2017 Term 46 23 13 5 3 9 3 77 8 80
2017 Student 57 33 2 0 2 5 0 95 2 41
2014 Indeterminate (permanent) 48 35 8 4 3 1 0 85 7 623
2014 Term 52 34 5 0 4 0 5 91 4 21
2014 Student 53 13 22 0 6 6 0 70 6 15
2011 Indeterminate (permanent) 43 32 10 7 5 2 1 78 12 663
2011 Term 31 31 6 13 6 13 0 71 21 16
2011 Student 36 18 0 0 9 27 9 86 14 11
2008 Indeterminate (permanent) 40 32 12 7 7 1 1 74 14 561
2008 Term 50 25 8 17 0 0 0 75 17 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 40 13 5 3 0 0 79 9 619
2018 Term 41 32 18 8 1 0 0 73 9 75

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 25 20 15 13 7 1 48 31 623
2018 Term 24 21 23 16 5 9 1 51 24 75
2017 Indeterminate (permanent) 18 24 19 17 15 6 1 45 34 679
2017 Term 27 22 24 5 6 11 4 59 13 80
2017 Student 55 14 0 9 0 17 5 88 12 41
2014 Indeterminate (permanent) 19 24 17 16 15 8 1 48 34 623
2014 Term 39 13 10 15 5 19 0 63 24 21
2014 Student 32 28 19 0 0 21 0 76 0 15
2011 Indeterminate (permanent) 17 21 21 13 11 14 4 46 29 662
2011 Term 6 18 29 6 6 35 0 36 18 17
2011 Student 17 25 8 8 0 33 8 71 14 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 34 14 13 7 1 0 66 20 623
2018 Term 34 39 12 12 1 1 0 74 14 75
2017 Indeterminate (permanent) 39 35 11 9 5 1 0 74 14 679
2017 Term 51 27 9 5 1 5 1 84 7 80
2017 Student 68 12 5 2 5 5 2 87 8 40
2014 Indeterminate (permanent) 34 33 11 11 9 1 0 68 20 623
2014 Term 52 20 9 14 0 5 0 76 15 21
2014 Student 51 26 15 7 0 0 0 78 7 15
2011 Indeterminate (permanent) 34 33 12 10 9 1 0 68 19 664
2011 Term 35 29 18 6 6 0 6 69 13 17
2011 Student 42 17 8 0 0 25 8 87 0 12
2008 Indeterminate (permanent) 26 36 15 12 9 1 0 63 21 558
2008 Term 33 33 8 25 0 0 0 67 25 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 27 14 18 19 1 1 47 38 623
2018 Term 22 27 20 21 4 2 3 52 27 75
2017 Indeterminate (permanent) 19 27 16 17 19 1 1 47 37 678
2017 Term 29 23 20 9 6 6 7 59 17 80
2017 Student 53 17 2 12 2 9 5 81 17 41
2014 Indeterminate (permanent) 17 22 16 18 22 1 3 42 41 623
2014 Term 29 10 25 15 9 9 4 44 27 21
2014 Student 37 26 22 7 0 7 0 68 8 15
2011 Indeterminate (permanent) 15 25 16 19 20 2 3 42 42 662
2011 Term 12 18 35 6 18 0 12 33 27 17
2011 Student 17 25 8 0 0 8 42 83 0 12
2008 Indeterminate (permanent) 15 33 14 15 20 1 2 49 36 562
2008 Term 17 50 8 8 8 8 0 73 18 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 20 10 4 1 0 65 15 622
2018 Term 23 45 18 8 2 4 0 70 11 75
2017 Indeterminate (permanent) 23 41 19 10 4 3 0 65 15 676
2017 Term 31 35 19 6 3 5 1 71 9 80
2017 Student 59 29 5 2 2 2 0 90 5 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 33 12 3 1 3 0 83 5 622
2018 Term 40 31 16 4 1 6 1 76 6 75
2017 Indeterminate (permanent) 44 34 14 3 1 4 0 81 5 678
2017 Term 57 25 9 4 1 3 1 86 5 80
2017 Student 76 10 2 2 5 5 0 90 8 40
2014 Indeterminate (permanent) 49 32 11 3 2 3 0 84 5 622
2014 Term 76 19 5 0 0 0 0 95 0 21
2014 Student 72 21 7 0 0 0 0 93 0 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 35 11 5 2 1 0 82 7 622
2018 Term 44 35 9 6 3 3 0 82 9 75
2017 Indeterminate (permanent) 39 41 11 5 2 2 0 82 7 676
2017 Term 57 30 8 3 3 0 0 87 5 80
2017 Student 72 17 5 2 0 5 0 93 2 41
2014 Indeterminate (permanent) 46 33 11 7 3 1 0 80 10 623
2014 Term 62 19 10 5 0 4 0 85 5 21
2014 Student 66 21 0 13 0 0 0 87 13 15
2011 Indeterminate (permanent) 40 35 13 6 3 2 0 77 9 664
2011 Term 35 47 12 0 6 0 0 82 6 17
2011 Student 67 33 0 0 0 0 0 100 0 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 35 6 4 2 0 0 88 6 624
2018 Term 60 31 7 0 1 0 0 92 1 75
2017 Indeterminate (permanent) 46 36 10 6 2 0 0 83 8 680
2017 Term 64 27 5 1 3 0 0 91 4 80
2017 Student 83 14 2 0 0 0 0 98 0 41
2014 Indeterminate (permanent) 50 34 8 5 2 0 0 85 8 623
2014 Term 71 24 5 0 0 0 0 95 0 21
2014 Student 79 13 7 0 0 0 0 93 0 15
2011 Indeterminate (permanent) 46 35 10 6 3 0 0 82 8 664
2011 Term 53 35 0 6 6 0 0 88 12 17
2011 Student 75 25 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 39 37 14 7 3 0 0 76 10 562
2008 Term 58 42 0 0 0 0 0 100 0 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 35 13 5 3 0 0 79 8 620
2018 Term 49 27 16 4 3 0 0 76 7 74
2017 Indeterminate (permanent) 43 33 15 6 3 0 0 76 9 676
2017 Term 61 23 10 1 5 0 0 84 6 80
2017 Student 81 14 5 0 0 0 0 95 0 41
2014 Indeterminate (permanent) 38 37 14 7 4 0 0 75 11 623
2014 Term 56 39 5 0 0 0 0 95 0 21
2014 Student 57 37 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 38 33 17 8 3 1 0 72 11 664
2011 Term 59 35 0 0 6 0 0 94 6 17
2011 Student 64 36 0 0 0 0 0 100 0 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 38 11 7 2 0 0 80 9 618
2018 Term 47 33 12 6 3 0 0 80 8 74
2017 Indeterminate (permanent) 39 38 12 8 3 0 0 77 10 678
2017 Term 56 26 9 4 5 0 0 82 9 80
2017 Student 83 7 7 2 0 0 0 91 2 41
2014 Indeterminate (permanent) 39 34 14 9 3 0 0 74 13 622
2014 Term 48 48 0 5 0 0 0 95 5 21
2014 Student 44 56 0 0 0 0 0 100 0 15
2011 Indeterminate (permanent) 38 36 13 9 4 0 0 74 13 664
2011 Term 65 24 0 6 6 0 0 88 12 17
2011 Student 67 33 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 36 38 11 9 5 0 0 75 14 559
2008 Term 58 25 8 0 8 0 0 83 8 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 26 17 11 6 2 0 66 17 624
2018 Term 35 24 21 12 6 1 1 60 18 75
2017 Indeterminate (permanent) 34 28 17 11 6 4 0 65 17 678
2017 Term 47 21 4 9 10 5 4 75 21 80
2017 Student 55 24 7 7 2 2 2 83 10 41
2014 Indeterminate (permanent) 35 28 16 12 6 3 1 65 18 623
2014 Term 48 29 10 10 0 4 0 79 10 21
2014 Student 46 28 13 6 7 0 0 74 13 15
2011 Indeterminate (permanent) 33 29 16 12 7 3 0 64 20 665
2011 Term 35 35 6 0 18 6 0 75 19 17
2011 Student 50 25 17 0 8 0 0 75 8 12
2008 Indeterminate (permanent) 34 27 18 10 7 4 1 64 17 562
2008 Term 42 33 8 8 8 0 0 75 17 12
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 21 44 35 627
2018 Term 29 28 43 75
2017 Indeterminate (permanent) 23 43 34 679
2017 Term 31 26 43 80
2017 Student 53 9 38 41
2014 Indeterminate (permanent) 21 42 38 623
2014 Term 40 24 37 21
2014 Student 54 12 34 15
2011 Indeterminate (permanent) 22 45 33 666
2011 Term 41 35 24 17
2011 Student 58 8 33 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 19 31 42 5 0 4 130
2018 Term 14 35 28 0 22 0 22
2017 Indeterminate (permanent) 23 29 32 9 1 5 160
2017 Term 4 16 36 4 40 0 25
2017 Student 0 0 0 0 100 0 21
2014 Indeterminate (permanent) 22 27 35 11 9999 4 129
2011 Indeterminate (permanent) 25 22 35 13 9999 4 147
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 626
2018 Term 15 85 74

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 82

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 67 82

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Term 0 11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 82

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 82

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 82

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 82

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 82

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 82

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 63 82

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 82

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 82

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 82

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 82

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 49 82

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 82

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 82

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 59 82

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 82

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 82

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 82

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 82

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 82

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 82

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 82

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 82

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 76

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 76

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 76

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 76

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 76

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 76

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 76

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 76

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 76

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 76

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 59 76

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 76

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 20 17 8 7 23 6 54 22 622
2018 Term 17 12 20 5 3 30 12 51 13 74
2017 Indeterminate (permanent) 17 17 19 10 8 24 6 48 25 678
2017 Term 16 11 16 1 3 36 16 58 8 80
2017 Student 24 0 15 2 0 43 17 58 6 41
2014 Indeterminate (permanent) 18 17 18 9 8 22 8 49 25 622
2014 Term 32 10 5 10 5 34 5 68 24 21
2014 Student 19 13 28 0 0 40 0 54 0 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 32 16 6 5 5 1 71 12 623
2018 Term 40 25 22 3 0 11 0 72 3 75
2017 Indeterminate (permanent) 30 32 17 8 4 8 1 68 13 678
2017 Term 41 25 14 1 3 13 4 79 4 80
2017 Student 53 14 7 2 0 21 2 88 3 41
2014 Indeterminate (permanent) 33 32 15 8 5 7 1 70 14 623
2014 Term 46 29 0 10 5 10 0 83 17 21
2014 Student 38 43 13 0 0 6 0 86 0 15
2011 Indeterminate (permanent) 33 34 15 7 3 7 0 72 11 664
2011 Term 35 18 18 0 6 24 0 69 8 17
2011 Student 58 25 8 0 0 8 0 91 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 626
2018 Student 0 100 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 16 17 3 4 31 6 61 11 623
2018 Term 22 9 20 0 0 36 12 62 0 75
2017 Indeterminate (permanent) 20 14 17 3 2 37 6 60 11 678
2017 Term 20 15 10 1 0 43 11 76 3 80
2017 Student 26 7 8 0 0 40 19 81 0 41
2014 Indeterminate (permanent) 20 15 19 3 2 33 9 59 9 623
2014 Term 28 20 5 0 0 34 14 91 0 21
2014 Student 38 15 21 0 0 26 0 72 0 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 30 16 3 4 8 1 75 7 623
2018 Term 41 26 18 0 0 12 3 78 0 75
2017 Indeterminate (permanent) 35 30 15 3 2 14 1 76 6 676
2017 Term 49 20 12 1 0 14 4 83 2 80
2017 Student 51 12 7 0 0 24 5 90 0 40
2014 Indeterminate (permanent) 36 30 15 3 2 13 1 77 5 622
2014 Term 46 29 5 5 0 10 5 88 6 21
2014 Student 51 30 7 6 0 6 0 86 6 15
2011 Indeterminate (permanent) 40 35 11 3 2 9 0 82 6 665
2011 Term 29 24 18 0 6 24 0 69 8 17
2011 Student 50 33 0 0 0 17 0 100 0 12
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 31 14 5 4 0 0 77 9 624
2018 Term 36 35 17 3 5 1 3 74 8 74
2017 Indeterminate (permanent) 43 30 15 6 3 1 3 76 9 673
2017 Term 32 27 25 6 5 0 5 61 12 79
2017 Student 43 24 19 9 5 0 0 67 14 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 28 29 17 10 0 0 43 28 624
2018 Term 22 30 26 10 7 1 3 55 18 74
2017 Indeterminate (permanent) 13 31 28 15 12 1 1 45 27 678
2017 Term 27 24 30 9 5 1 4 53 15 79
2017 Student 59 24 15 2 0 0 0 83 2 41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 33 26 9 5 0 1 59 15 624
2018 Term 31 38 15 6 4 3 3 73 10 74
2017 Indeterminate (permanent) 21 39 21 13 4 1 1 61 18 675
2017 Term 35 33 19 1 3 1 8 75 4 79
2017 Student 73 14 10 0 0 0 2 90 0 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 28 23 15 11 0 1 51 26 623
2018 Term 24 26 16 18 11 1 4 52 31 74
2017 Indeterminate (permanent) 20 27 23 15 13 2 1 47 28 675
2017 Term 27 30 23 5 5 4 6 64 11 80
2017 Student 54 19 17 2 2 0 5 77 5 41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 29 17 6 3 0 2 73 10 620
2018 Term 55 24 10 4 1 3 3 84 6 74
2017 Indeterminate (permanent) 40 31 15 6 3 1 3 74 10 673
2017 Term 56 20 10 3 3 1 8 83 6 79
2017 Student 76 5 5 5 2 0 7 87 8 41

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 31 20 10 7 0 0 62 17 625
2018 Term 43 32 11 7 4 1 1 77 11 75
2017 Indeterminate (permanent) 28 35 21 10 5 0 0 64 15 673
2017 Term 34 28 22 6 5 1 4 65 12 79
2017 Student 53 28 9 5 2 2 0 83 7 41

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 35 25 10 4 0 0 62 13 620
2018 Term 31 29 26 8 1 1 3 63 10 72
2017 Indeterminate (permanent) 25 35 23 10 5 1 1 62 15 673
2017 Term 30 37 15 5 4 4 5 74 10 79
2017 Student 53 28 14 2 0 0 2 83 2 41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 35 25 10 5 0 1 59 15 620
2018 Term 27 39 22 3 7 3 0 68 10 72
2017 Indeterminate (permanent) 22 36 25 11 5 0 1 59 16 672
2017 Term 29 29 28 6 3 3 4 61 9 80
2017 Student 62 24 7 2 2 0 2 88 5 41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 31 22 12 5 0 0 61 17 623
2018 Term 25 39 18 8 10 0 0 64 18 74
2017 Indeterminate (permanent) 26 35 20 10 7 1 1 62 17 672
2017 Term 30 27 28 5 5 1 4 60 11 79
2017 Student 43 34 12 5 7 0 0 76 12 41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 34 22 11 2 0 1 65 13 619
2018 Term 37 24 24 7 6 1 1 62 13 73
2017 Indeterminate (permanent) 31 36 19 9 3 1 1 68 12 672
2017 Term 27 35 20 5 6 0 6 66 12 79
2017 Student 57 24 14 5 0 0 0 81 5 41

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 26 8 4 2 0 1 86 6 621
2018 Term 63 14 11 6 3 1 1 80 9 73
2017 Indeterminate (permanent) 59 24 10 3 2 0 2 85 6 674
2017 Term 63 18 9 1 4 1 4 85 5 79
2017 Student 72 19 7 0 0 2 0 93 0 41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 73 17 5 1 0 0 3 93 1 619
2018 Term 78 8 3 1 3 1 5 92 5 73

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 14 7 3 5 0 2 85 8 619
2018 Term 80 13 0 0 4 2 0 96 4 73
2017 Indeterminate (permanent) 68 16 7 3 3 0 3 87 6 677
2017 Term 76 9 8 0 3 1 4 89 3 79
2017 Student 95 2 0 0 0 0 2 100 0 41

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 32 14 5 2 0 0 79 7 625
2018 Term 54 30 8 3 3 2 0 86 6 74
2017 Indeterminate (permanent) 46 34 11 4 2 0 2 82 7 675
2017 Term 61 22 9 1 1 1 5 88 3 79
2017 Student 81 14 2 0 0 0 2 98 0 41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 25 12 6 5 0 0 76 11 623
2018 Term 61 16 12 3 6 2 0 79 9 74
2017 Indeterminate (permanent) 54 22 11 6 5 0 2 78 11 676
2017 Term 70 10 10 0 4 1 5 85 4 79
2017 Student 86 7 2 2 0 0 2 95 2 41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 13 6 2 1 0 29 88 4 625
2018 Term 61 6 0 0 1 4 28 98 2 74
2017 Indeterminate (permanent) 51 14 5 1 0 0 27 90 3 675
2017 Term 67 5 4 0 0 1 23 95 0 78
2017 Student 81 5 0 0 0 0 14 100 0 41

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 21 6 1 0 0 7 92 2 623
2018 Term 74 13 3 0 1 2 7 95 2 73
2017 Indeterminate (permanent) 65 18 7 1 1 0 8 90 2 674
2017 Term 68 11 8 1 0 0 11 90 1 79
2017 Student 88 5 0 0 0 2 5 100 0 40

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 75 15 5 2 1 0 2 92 3 624
2018 Term 21 9 23 14 29 2 1 32 45 74
2017 Indeterminate (permanent) 76 13 5 2 1 0 4 92 3 674
2017 Term 27 13 26 9 21 0 4 42 31 80
2017 Student 60 12 17 7 5 0 0 72 12 41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 32 10 3 2 0 2 84 5 624
2018 Term 48 27 12 4 4 2 1 79 9 74
2017 Indeterminate (permanent) 49 30 13 3 2 0 3 81 5 674
2017 Term 52 23 11 4 5 1 4 79 9 79
2017 Student 45 36 12 2 5 0 0 81 7 41

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 36 35 11 3 0 0 50 15 626
2018 Term 10 49 22 14 1 3 0 62 16 75
2017 Indeterminate (permanent) 10 33 41 10 6 0 0 43 16 680
2017 Term 16 32 39 4 8 0 1 49 11 80
2017 Student 36 46 19 0 0 0 0 81 0 41

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 17 42 25 8 0 0 34 24 620
2018 Term 10 11 42 25 12 0 0 37 21 74
2017 Indeterminate (permanent) 6 18 44 23 8 0 0 31 24 677
2017 Term 9 11 39 30 9 0 3 40 20 80
2017 Student 2 19 24 19 33 2 0 54 22 41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 35 9 3 0 1 0 88 3 623
2018 Term 47 31 12 1 4 4 0 81 6 73
2017 Indeterminate (permanent) 43 42 8 3 2 2 0 87 5 679
2017 Term 56 31 6 0 3 3 1 91 3 80
2017 Student 43 48 2 0 2 2 2 95 2 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 38 15 8 4 1 0 73 12 626
2018 Term 38 35 14 8 1 3 0 75 10 74
2017 Indeterminate (permanent) 21 44 15 12 5 2 0 67 18 679
2017 Term 37 42 9 3 5 1 3 83 8 78
2017 Student 41 45 7 0 2 5 0 90 2 41
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 27 9 3 3 2 0 57 43 626
2018 Term 53 27 4 6 1 8 1 58 42 74
2017 Indeterminate (permanent) 51 29 9 3 2 5 1 54 46 678
2017 Term 50 19 11 8 4 5 4 55 45 80
2017 Student 48 19 9 5 9 2 7 53 47 41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 264
2018 Term 36 28
2017 Indeterminate (permanent) 12 288
2017 Term 41 32
2017 Student 18 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 264
2018 Term 25 28
2017 Indeterminate (permanent) 9 288
2017 Term 22 32
2017 Student 47 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 264
2018 Term 32 28
2017 Indeterminate (permanent) 8 288
2017 Term 22 32
2017 Student 24 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 264
2018 Term 7 28
2017 Indeterminate (permanent) 40 288
2017 Term 22 32
2017 Student 24 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 264
2018 Term 0 28
2017 Indeterminate (permanent) 4 288
2017 Term 6 32
2017 Student 6 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 264
2018 Term 15 28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 264
2018 Term 22 28
2017 Indeterminate (permanent) 48 288
2017 Term 37 32
2017 Student 53 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 13 57 17 4 1 8 253
2018 Term 4 77 4 4 7 4 26
2017 Indeterminate (permanent) 21 64 9 2 2 2 284
2017 Term 6 71 13 3 3 3 31
2017 Student 12 71 6 0 0 12 17

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 73 27 264
2018 Term 78 22 28

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 31 12 12 3 0 5 72 16 262
2018 Term 47 32 4 4 0 0 14 91 4 28
2017 Indeterminate (permanent) 38 27 11 9 2 2 11 75 13 293
2017 Term 42 33 0 9 0 6 9 89 11 33
2017 Student 39 28 6 6 11 0 11 75 19 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 15 14 4 8 5 39 52 23 263
2018 Term 18 24 0 11 15 0 32 62 38 28
2017 Indeterminate (permanent) 14 15 13 4 6 5 43 55 20 293
2017 Term 12 21 9 27 6 0 24 44 44 33
2017 Student 17 17 0 6 17 11 33 60 40 18

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 11 7 5 5 2 11 81 12 624
2018 Term 60 11 5 3 4 4 13 85 8 74
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