2018 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 42 40 8 6 3 0 1 83 9 613
2018 Ontario (excluding National Capital Region) 33 46 8 12 1 0 0 79 14 79
2017 National Capital Region 47 37 6 8 2 0 0 84 10 717
2017 Ontario (excluding National Capital Region) 37 40 5 13 5 0 0 77 18 62
2014 National Capital Region 49 33 7 7 3 0 0 82 10 586
2014 Ontario (excluding National Capital Region) 38 32 13 8 10 0 0 70 17 53

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 49 36 7 5 2 0 0 85 7 611
2018 Ontario (excluding National Capital Region) 47 41 6 4 1 0 0 89 5 79
2017 National Capital Region 51 35 6 5 3 0 0 86 8 716
2017 Ontario (excluding National Capital Region) 47 32 13 6 2 0 0 79 8 62
2014 National Capital Region 45 37 9 7 2 0 0 83 9 586
2014 Ontario (excluding National Capital Region) 43 36 11 6 4 0 0 79 10 53

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 53 34 6 5 2 0 0 87 7 610
2018 Ontario (excluding National Capital Region) 54 38 0 4 4 0 0 92 8 79
2017 National Capital Region 58 30 5 5 2 0 0 89 7 714
2017 Ontario (excluding National Capital Region) 47 37 11 2 3 0 0 84 5 62
2014 National Capital Region 55 31 6 6 2 0 0 86 8 586
2014 Ontario (excluding National Capital Region) 47 30 11 8 4 0 0 77 11 53

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 57 29 7 4 2 0 0 86 7 613
2018 Ontario (excluding National Capital Region) 63 19 11 4 2 0 0 83 6 79
2017 National Capital Region 56 28 8 5 3 0 0 84 8 716
2017 Ontario (excluding National Capital Region) 45 39 6 8 2 0 0 84 10 62
2014 National Capital Region 52 29 10 6 3 0 0 81 9 586
2014 Ontario (excluding National Capital Region) 56 23 11 8 2 0 0 79 10 53

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 39 41 11 7 3 0 0 80 9 610
2018 Ontario (excluding National Capital Region) 37 44 6 9 4 0 0 81 13 79
2017 National Capital Region 40 41 10 6 3 0 0 82 9 717
2017 Ontario (excluding National Capital Region) 31 50 10 6 3 0 0 81 10 62
2014 National Capital Region 34 42 10 9 4 0 0 76 13 586
2014 Ontario (excluding National Capital Region) 32 49 8 6 6 0 0 81 11 53

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 32 17 11 7 0 0 64 19 611
2018 Ontario (excluding National Capital Region) 31 32 10 13 13 0 1 64 26 79
2017 National Capital Region 29 36 14 13 7 1 0 65 20 717
2017 Ontario (excluding National Capital Region) 19 42 13 15 11 0 0 61 26 62
2014 National Capital Region 28 32 16 14 10 0 0 60 24 586
2014 Ontario (excluding National Capital Region) 19 30 32 13 6 0 0 49 19 53

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 38 37 13 7 4 0 0 75 11 614
2018 Ontario (excluding National Capital Region) 29 46 8 10 8 0 0 75 18 79
2017 National Capital Region 36 42 10 9 2 0 0 78 12 716
2017 Ontario (excluding National Capital Region) 27 48 5 11 8 0 0 76 19 62

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 55 33 9 3 1 0 0 88 4 613
2018 Ontario (excluding National Capital Region) 60 27 8 4 1 0 0 87 5 79
2017 National Capital Region 50 36 8 4 2 0 0 86 6 716
2017 Ontario (excluding National Capital Region) 49 33 7 5 7 0 0 82 11 61
2014 National Capital Region 47 35 10 5 3 0 0 82 8 585
2014 Ontario (excluding National Capital Region) 39 36 11 6 8 0 0 75 13 53

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 38 36 11 10 5 0 0 74 15 613
2018 Ontario (excluding National Capital Region) 39 27 15 12 8 0 0 66 19 79
2017 National Capital Region 37 35 14 8 6 0 0 72 14 715
2017 Ontario (excluding National Capital Region) 23 44 10 18 6 0 0 66 24 62

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 56 29 11 3 1 0 0 85 4 605
2018 Ontario (excluding National Capital Region) 54 31 11 1 3 0 0 85 4 79
2017 National Capital Region 58 30 8 3 1 0 0 88 4 715
2017 Ontario (excluding National Capital Region) 54 29 13 2 2 0 0 84 3 61
2014 National Capital Region 64 25 8 2 1 0 0 89 3 586
2014 Ontario (excluding National Capital Region) 64 25 6 4 2 0 0 89 6 53

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 36 39 12 8 4 0 0 76 12 611
2018 Ontario (excluding National Capital Region) 36 40 6 9 9 0 0 76 18 78
2017 National Capital Region 39 39 10 8 4 0 0 78 12 714
2017 Ontario (excluding National Capital Region) 26 49 13 7 5 0 0 75 11 61
2014 National Capital Region 27 44 10 12 7 0 0 71 19 586
2014 Ontario (excluding National Capital Region) 21 51 7 10 11 0 0 72 21 53

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 29 14 9 4 0 0 73 13 610
2018 Ontario (excluding National Capital Region) 29 40 9 12 9 0 1 70 21 79
2017 National Capital Region 39 35 14 8 4 0 0 74 12 715
2017 Ontario (excluding National Capital Region) 28 39 18 10 5 0 0 67 15 61
2014 National Capital Region 34 33 14 11 7 0 0 68 18 586
2014 Ontario (excluding National Capital Region) 28 32 19 15 6 0 0 60 21 53

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 37 37 12 10 3 0 0 75 13 608
2018 Ontario (excluding National Capital Region) 35 36 16 9 2 0 1 72 11 79
2017 National Capital Region 43 36 11 7 3 0 0 79 10 715
2017 Ontario (excluding National Capital Region) 30 44 15 7 3 0 2 75 10 61
2014 National Capital Region 37 38 11 8 6 1 0 76 14 584
2014 Ontario (excluding National Capital Region) 28 41 10 21 0 0 0 70 21 53

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 43 39 11 5 1 0 0 83 7 613
2018 Ontario (excluding National Capital Region) 43 38 13 4 2 0 0 81 6 79
2017 National Capital Region 47 36 10 5 2 0 0 83 7 713
2017 Ontario (excluding National Capital Region) 49 29 10 8 3 0 0 79 11 61
2014 National Capital Region 45 37 9 6 2 0 0 83 8 585
2014 Ontario (excluding National Capital Region) 43 38 11 4 4 0 0 81 8 53

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 31 39 17 9 3 0 0 71 12 614
2018 Ontario (excluding National Capital Region) 36 24 28 6 6 0 0 60 12 79
2017 National Capital Region 36 39 15 6 3 0 1 75 10 717
2017 Ontario (excluding National Capital Region) 30 43 21 5 2 0 0 72 7 61
2014 National Capital Region 32 40 20 5 3 0 0 72 8 586
2014 Ontario (excluding National Capital Region) 30 43 23 4 0 0 0 73 4 53

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 4 25 34 25 11 0 1 36 29 610
2018 Ontario (excluding National Capital Region) 10 23 40 17 9 0 1 26 34 79
2017 National Capital Region 6 19 38 24 10 1 3 35 26 710
2017 Ontario (excluding National Capital Region) 12 20 30 25 10 0 3 36 33 60
2014 National Capital Region 8 24 38 20 7 1 2 28 32 586
2014 Ontario (excluding National Capital Region) 8 19 34 30 7 0 2 38 27 53

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 4 11 25 37 21 1 2 60 15 607
2018 Ontario (excluding National Capital Region) 6 22 19 31 23 0 0 54 28 79
2017 National Capital Region 3 10 22 34 23 3 5 62 14 708
2017 Ontario (excluding National Capital Region) 7 17 24 27 22 0 3 51 25 59
2014 National Capital Region 3 10 23 36 23 2 3 63 13 584
2014 Ontario (excluding National Capital Region) 6 8 21 43 17 2 4 64 14 53

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 12 25 34 18 9 2 1 28 37 605
2018 Ontario (excluding National Capital Region) 8 24 31 30 5 1 1 36 32 78
2017 National Capital Region 11 21 33 20 11 1 3 32 34 711
2017 Ontario (excluding National Capital Region) 10 15 42 27 5 0 2 32 25 60
2014 National Capital Region 16 26 33 16 7 1 2 23 43 585
2014 Ontario (excluding National Capital Region) 13 19 32 24 7 2 2 33 34 53

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 5 9 36 34 14 0 2 49 15 608
2018 Ontario (excluding National Capital Region) 4 6 32 34 20 1 3 56 10 79
2017 National Capital Region 3 13 34 31 16 1 2 48 17 706
2017 Ontario (excluding National Capital Region) 2 10 37 32 17 0 2 50 12 59
2014 National Capital Region 7 14 35 30 13 1 1 43 22 583
2014 Ontario (excluding National Capital Region) 4 4 37 34 19 2 0 55 8 52

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 10 19 31 23 14 1 2 38 29 610
2018 Ontario (excluding National Capital Region) 15 22 23 26 12 0 2 39 37 78
2017 National Capital Region 11 18 28 25 14 2 3 41 30 709
2017 Ontario (excluding National Capital Region) 15 20 25 20 18 0 2 39 36 60
2014 National Capital Region 12 18 28 27 11 1 3 39 32 584
2014 Ontario (excluding National Capital Region) 10 19 36 21 13 0 2 34 29 53

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 6 13 30 29 19 2 2 50 20 607
2018 Ontario (excluding National Capital Region) 7 29 14 31 12 4 2 46 39 78
2017 National Capital Region 4 12 27 29 20 3 5 53 18 711
2017 Ontario (excluding National Capital Region) 8 22 20 27 18 3 2 47 32 60
2014 National Capital Region 2 5 21 37 27 2 5 69 8 586
2014 Ontario (excluding National Capital Region) 4 2 36 36 15 4 4 55 6 53

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 9 22 35 20 11 2 1 32 32 611
2018 Ontario (excluding National Capital Region) 12 25 32 23 6 2 0 30 38 78
2017 National Capital Region 8 18 34 22 12 3 4 36 28 711
2017 Ontario (excluding National Capital Region) 16 19 27 16 18 0 3 35 37 62
2014 National Capital Region 11 21 34 21 9 2 3 31 33 586
2014 Ontario (excluding National Capital Region) 10 23 36 23 5 0 4 29 34 53
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 32 15 12 6 5 4 63 20 610
2018 Ontario (excluding National Capital Region) 12 49 21 8 8 1 1 62 16 79
2017 National Capital Region 27 34 15 10 7 5 3 66 18 717
2017 Ontario (excluding National Capital Region) 27 39 13 5 10 5 2 71 16 62
2014 National Capital Region 28 31 16 11 10 2 2 62 22 585
2014 Ontario (excluding National Capital Region) 24 26 17 17 11 4 0 53 30 53

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 41 31 8 13 6 0 0 72 20 612
2018 Ontario (excluding National Capital Region) 31 38 14 8 9 0 1 69 17 79
2017 National Capital Region 45 30 8 10 6 1 1 76 16 717
2017 Ontario (excluding National Capital Region) 39 39 6 8 8 0 0 77 16 62
2014 National Capital Region 39 30 11 12 8 0 0 70 20 585
2014 Ontario (excluding National Capital Region) 35 30 11 11 11 0 0 66 23 53

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 13 24 21 16 12 13 2 42 33 609
2018 Ontario (excluding National Capital Region) 11 28 16 23 14 9 0 42 40 79
2017 National Capital Region 17 21 17 17 11 15 2 46 34 712
2017 Ontario (excluding National Capital Region) 8 15 21 14 23 19 0 28 46 62
2014 National Capital Region 13 21 18 20 17 10 1 38 41 585
2014 Ontario (excluding National Capital Region) 11 13 15 23 25 13 0 28 55 53

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 35 8 8 3 0 0 82 10 612
2018 Ontario (excluding National Capital Region) 47 40 5 6 1 0 0 88 8 79
2017 National Capital Region 46 37 8 7 3 0 0 83 9 714
2017 Ontario (excluding National Capital Region) 42 32 11 5 10 0 0 74 15 62
2014 National Capital Region 42 37 9 8 4 0 0 78 12 585
2014 Ontario (excluding National Capital Region) 28 44 7 13 8 0 0 72 21 53

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 40 41 10 6 2 0 0 82 8 613
2018 Ontario (excluding National Capital Region) 39 41 9 8 3 0 0 81 10 78
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 42 35 11 6 4 1 0 78 11 609
2018 Ontario (excluding National Capital Region) 37 44 6 5 6 0 1 82 12 79
2017 National Capital Region 45 35 9 6 4 1 1 81 10 717
2017 Ontario (excluding National Capital Region) 44 34 8 8 6 0 0 77 15 62
2014 National Capital Region 42 33 10 10 5 0 0 75 15 585
2014 Ontario (excluding National Capital Region) 40 34 10 6 10 0 1 75 15 53

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 49 28 10 5 3 3 1 80 9 608
2018 Ontario (excluding National Capital Region) 52 28 10 5 3 0 3 82 8 79
2017 National Capital Region 52 28 8 5 3 2 1 83 8 716
2017 Ontario (excluding National Capital Region) 48 32 6 8 3 2 0 82 11 62
2014 National Capital Region 48 29 9 7 6 1 1 78 13 586
2014 Ontario (excluding National Capital Region) 41 30 6 13 6 2 1 74 20 53

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 32 10 6 3 2 0 81 9 608
2018 Ontario (excluding National Capital Region) 51 29 10 3 5 0 3 82 8 79
2017 National Capital Region 50 31 7 5 4 1 1 83 10 715
2017 Ontario (excluding National Capital Region) 39 34 16 8 3 0 0 73 11 62
2014 National Capital Region 47 30 9 8 5 0 1 78 13 585
2014 Ontario (excluding National Capital Region) 42 30 13 6 8 0 1 73 14 53

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 58 24 8 3 4 1 0 84 8 608
2018 Ontario (excluding National Capital Region) 55 32 5 3 4 0 1 88 6 79
2017 National Capital Region 59 22 9 4 3 1 1 83 8 714
2017 Ontario (excluding National Capital Region) 52 24 10 5 8 2 0 77 13 62

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 29 9 7 5 1 0 79 12 609
2018 Ontario (excluding National Capital Region) 57 24 6 6 5 0 1 82 12 79
2017 National Capital Region 53 27 9 5 5 0 1 81 10 714
2017 Ontario (excluding National Capital Region) 48 27 8 10 6 0 0 76 16 62
2014 National Capital Region 50 28 9 7 5 0 0 78 13 585
2014 Ontario (excluding National Capital Region) 45 27 9 8 10 2 0 73 17 53
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 39 41 5 5 5 1 3 83 11 94
2017 National Capital Region 39 34 14 8 4 0 2 74 12 122
2014 National Capital Region 34 33 7 9 9 1 7 73 20 102

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 35 15 12 4 2 0 68 17 615
2018 Ontario (excluding National Capital Region) 23 45 15 8 4 5 0 72 12 78
2017 National Capital Region 24 34 17 13 7 5 0 61 21 714
2017 Ontario (excluding National Capital Region) 27 29 18 13 8 5 0 59 22 62
2014 National Capital Region 21 32 18 17 8 4 0 56 26 586
2014 Ontario (excluding National Capital Region) 21 32 25 13 4 6 0 56 18 53

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 30 36 16 13 5 0 0 67 18 613
2018 Ontario (excluding National Capital Region) 30 39 15 10 4 3 0 70 14 79
2017 National Capital Region 25 36 18 12 8 2 0 61 20 715
2017 Ontario (excluding National Capital Region) 18 31 23 16 10 3 0 50 27 62
2014 National Capital Region 21 34 21 15 8 0 0 55 24 586
2014 Ontario (excluding National Capital Region) 15 36 23 21 6 0 0 51 27 53

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 37 19 14 5 2 0 60 20 611
2018 Ontario (excluding National Capital Region) 23 30 21 18 5 4 0 54 24 79
2017 National Capital Region 18 35 19 14 8 6 0 57 23 715
2017 Ontario (excluding National Capital Region) 16 27 26 18 5 8 0 47 25 62
2014 National Capital Region 14 33 23 18 9 3 0 49 28 586
2014 Ontario (excluding National Capital Region) 11 36 25 21 6 2 0 48 27 53

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 37 18 13 6 2 0 62 19 616
2018 Ontario (excluding National Capital Region) 25 32 15 14 13 1 0 58 27 79
2017 National Capital Region 24 35 18 12 7 3 0 61 20 714
2017 Ontario (excluding National Capital Region) 16 31 13 25 11 3 0 49 37 61
2014 National Capital Region 18 34 17 20 11 1 0 53 31 586
2014 Ontario (excluding National Capital Region) 11 34 25 21 10 0 0 45 30 53
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 39 12 4 1 0 0 83 5 608
2018 Ontario (excluding National Capital Region) 34 43 14 6 3 0 0 77 9 78
2017 National Capital Region 45 38 10 5 1 1 0 83 6 716
2017 Ontario (excluding National Capital Region) 35 42 11 8 3 0 0 77 11 62
2014 National Capital Region 44 36 11 5 3 1 0 81 8 586
2014 Ontario (excluding National Capital Region) 40 34 13 8 4 2 0 75 12 53

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 37 8 7 2 1 1 83 9 612
2018 Ontario (excluding National Capital Region) 43 33 10 3 9 2 0 78 12 79
2017 National Capital Region 48 34 9 4 2 2 1 84 7 714
2017 Ontario (excluding National Capital Region) 39 37 11 6 3 2 2 78 10 62
2014 National Capital Region 49 35 8 3 3 2 1 86 7 586
2014 Ontario (excluding National Capital Region) 45 32 11 10 2 0 0 77 11 53

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 40 39 13 5 2 0 0 79 8 609
2018 Ontario (excluding National Capital Region) 32 39 17 6 4 2 0 72 10 79

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 24 20 14 11 8 2 50 28 612
2018 Ontario (excluding National Capital Region) 23 24 14 16 10 10 2 53 30 79
2017 National Capital Region 22 23 18 15 12 7 2 50 30 716
2017 Ontario (excluding National Capital Region) 21 16 27 13 16 3 3 40 31 62
2014 National Capital Region 21 23 16 15 14 9 1 49 33 586
2014 Ontario (excluding National Capital Region) 22 23 15 19 17 2 2 47 38 53

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 36 13 12 5 1 0 69 18 612
2018 Ontario (excluding National Capital Region) 28 33 13 14 11 0 0 61 25 79
2017 National Capital Region 44 33 9 7 4 1 0 79 11 715
2017 Ontario (excluding National Capital Region) 26 26 19 16 10 2 2 53 27 62
2014 National Capital Region 36 33 11 11 7 1 0 70 19 586
2014 Ontario (excluding National Capital Region) 32 32 10 11 15 0 0 64 27 53

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 20 28 15 18 17 1 2 49 36 612
2018 Ontario (excluding National Capital Region) 19 26 14 22 13 6 0 48 37 79
2017 National Capital Region 22 27 15 16 16 2 2 51 33 715
2017 Ontario (excluding National Capital Region) 21 16 18 23 18 2 3 39 42 62
2014 National Capital Region 19 22 16 18 21 2 3 43 40 586
2014 Ontario (excluding National Capital Region) 16 21 23 13 21 4 2 39 36 53

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 36 19 10 4 1 0 67 13 612
2018 Ontario (excluding National Capital Region) 27 39 19 8 8 0 0 65 15 78
2017 National Capital Region 26 40 18 9 4 3 0 69 13 714
2017 Ontario (excluding National Capital Region) 25 28 31 7 7 3 0 54 14 61

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 33 12 3 1 4 0 83 5 610
2018 Ontario (excluding National Capital Region) 44 33 13 5 3 1 0 78 9 79
2017 National Capital Region 48 31 12 3 1 4 0 82 5 714
2017 Ontario (excluding National Capital Region) 42 29 16 5 5 3 0 73 10 62
2014 National Capital Region 51 31 11 3 2 2 0 84 5 585
2014 Ontario (excluding National Capital Region) 49 36 6 2 4 4 0 88 6 53

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 34 11 5 2 1 0 83 7 610
2018 Ontario (excluding National Capital Region) 53 32 7 5 1 1 0 86 6 79
2017 National Capital Region 44 38 10 4 2 2 0 84 6 713
2017 Ontario (excluding National Capital Region) 40 37 10 6 5 0 2 79 11 62
2014 National Capital Region 48 31 10 7 3 1 0 80 10 586
2014 Ontario (excluding National Capital Region) 40 41 13 4 2 0 0 81 6 53

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 56 33 6 3 1 0 0 89 5 612
2018 Ontario (excluding National Capital Region) 51 39 6 3 1 0 0 90 4 79
2017 National Capital Region 51 35 8 4 2 0 0 86 6 717
2017 Ontario (excluding National Capital Region) 48 27 8 11 5 0 0 76 16 62
2014 National Capital Region 52 33 8 5 2 0 0 85 7 586
2014 Ontario (excluding National Capital Region) 47 38 8 6 2 0 0 85 8 53

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 33 13 5 3 0 0 80 8 607
2018 Ontario (excluding National Capital Region) 40 38 12 8 3 0 0 78 10 79
2017 National Capital Region 46 32 14 5 3 0 0 79 7 713
2017 Ontario (excluding National Capital Region) 52 19 16 6 6 0 0 71 13 62
2014 National Capital Region 40 37 13 7 3 0 0 77 10 586
2014 Ontario (excluding National Capital Region) 32 38 17 4 10 0 0 70 13 53

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 45 36 11 6 2 0 0 81 8 606
2018 Ontario (excluding National Capital Region) 36 43 9 10 3 0 0 78 13 78
2017 National Capital Region 44 36 12 6 2 0 0 80 9 715
2017 Ontario (excluding National Capital Region) 44 27 8 16 5 0 0 71 21 62
2014 National Capital Region 41 35 12 8 3 0 0 76 12 585
2014 Ontario (excluding National Capital Region) 26 44 15 13 2 0 0 70 15 53

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 39 25 17 11 6 2 0 66 17 612
2018 Ontario (excluding National Capital Region) 37 28 18 11 6 0 0 65 18 79
2017 National Capital Region 36 27 15 10 6 3 1 67 17 715
2017 Ontario (excluding National Capital Region) 35 21 15 16 5 6 2 61 23 62
2014 National Capital Region 36 27 16 12 6 2 0 66 18 586
2014 Ontario (excluding National Capital Region) 35 34 15 6 4 6 0 74 10 53
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 National Capital Region 23 39 38 616
2018 Ontario (excluding National Capital Region) 25 43 32 79
2017 National Capital Region 26 38 36 716
2017 Ontario (excluding National Capital Region) 29 39 32 62
2014 National Capital Region 23 40 37 586
2014 Ontario (excluding National Capital Region) 17 43 40 53

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 National Capital Region 14 27 39 3 14 2 139
2018 Ontario (excluding National Capital Region) 25 34 25 5 0 10 20
2017 National Capital Region 17 24 31 5 16 6 188
2017 Ontario (excluding National Capital Region) 39 11 6 28 17 0 18
2014 National Capital Region 19 27 35 13 9999 5 133
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 12 88 615
2018 Ontario (excluding National Capital Region) 17 83 78

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 52 76
2018 Ontario (excluding National Capital Region) 38 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 63 76

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 76
2018 Ontario (excluding National Capital Region) 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 13

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 6 76

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 47 76

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 38 76
2018 Ontario (excluding National Capital Region) 54 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 44 76
2018 Ontario (excluding National Capital Region) 54 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 41 76
2018 Ontario (excluding National Capital Region) 54 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 34 76
2018 Ontario (excluding National Capital Region) 39 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 57 76
2018 Ontario (excluding National Capital Region) 53 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 38 76

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 76
2018 Ontario (excluding National Capital Region) 0 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 11 76

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 76

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 46 76
2018 Ontario (excluding National Capital Region) 54 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 23 76

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 11 76

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 53 75
2018 Ontario (excluding National Capital Region) 47 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 24 75

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 75

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 18 75

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 75

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 75

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 75

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 21 75

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 72

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 17 72

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 72

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 72
2018 Ontario (excluding National Capital Region) 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 11 72

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 72
2018 Ontario (excluding National Capital Region) 0 10

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 7 72
2018 Ontario (excluding National Capital Region) 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 72
2018 Ontario (excluding National Capital Region) 0 10

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 31 72

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 56 72

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 55 72
2018 Ontario (excluding National Capital Region) 51 10

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 72
2018 Ontario (excluding National Capital Region) 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 19 18 17 8 6 25 7 55 20 610
2018 Ontario (excluding National Capital Region) 23 27 17 3 8 19 4 64 13 79
2017 National Capital Region 17 16 18 8 6 28 7 51 21 715
2017 Ontario (excluding National Capital Region) 23 11 13 6 11 23 13 53 28 62
2014 National Capital Region 19 17 17 9 7 23 7 52 24 585
2014 Ontario (excluding National Capital Region) 15 19 19 10 17 13 8 42 34 53

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 36 30 18 5 4 7 1 71 10 613
2018 Ontario (excluding National Capital Region) 32 39 12 5 5 6 1 77 11 78
2017 National Capital Region 33 31 16 8 3 9 1 71 12 715
2017 Ontario (excluding National Capital Region) 34 26 15 5 8 11 2 68 15 62
2014 National Capital Region 35 31 14 7 5 7 0 72 13 586
2014 Ontario (excluding National Capital Region) 24 30 17 11 8 8 2 60 21 53
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 7 93 614
2018 Ontario (excluding National Capital Region) 13 87 79

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 29 42

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42
2018 Ontario (excluding National Capital Region) 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 16 42

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 42

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 16 42
2018 Ontario (excluding National Capital Region) 0 10

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 41 42

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 29 42

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42
2018 Ontario (excluding National Capital Region) 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 17 42

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42
2018 Ontario (excluding National Capital Region) 0 10

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42
2018 Ontario (excluding National Capital Region) 0 10

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 42

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 26 42

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 42
2018 Ontario (excluding National Capital Region) 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 42
2018 Ontario (excluding National Capital Region) 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 59 42

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 41

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 41

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 41

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 41

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 16 41

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 41

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 50 41

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 41

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 71 41

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 23 14 17 3 3 32 8 61 10 612
2018 Ontario (excluding National Capital Region) 26 22 13 1 6 28 3 70 11 79
2017 National Capital Region 20 14 16 3 2 38 7 61 9 715
2017 Ontario (excluding National Capital Region) 24 11 10 5 2 34 15 69 13 62
2014 National Capital Region 22 14 18 2 2 33 8 62 8 586
2014 Ontario (excluding National Capital Region) 15 26 15 6 2 21 15 64 12 53

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 40 28 17 2 3 9 1 76 5 612
2018 Ontario (excluding National Capital Region) 32 33 11 10 3 11 0 73 14 79
2017 National Capital Region 38 29 15 2 2 14 1 78 5 713
2017 Ontario (excluding National Capital Region) 34 26 8 8 2 18 5 77 13 62
2014 National Capital Region 39 29 15 2 2 12 1 78 4 585
2014 Ontario (excluding National Capital Region) 26 40 4 10 2 15 4 81 14 53
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 31 13 4 4 0 1 78 8 613
2018 Ontario (excluding National Capital Region) 40 21 20 11 8 0 0 61 19 78
2017 National Capital Region 44 28 15 6 3 1 4 75 9 710
2017 Ontario (excluding National Capital Region) 27 37 19 8 8 0 0 64 16 62

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 17 29 29 15 9 0 1 46 25 614
2018 Ontario (excluding National Capital Region) 25 21 22 20 10 0 1 46 31 78
2017 National Capital Region 18 30 27 13 10 1 1 48 24 715
2017 Ontario (excluding National Capital Region) 15 34 26 11 13 2 0 49 25 62

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 34 25 8 5 0 2 61 14 613
2018 Ontario (excluding National Capital Region) 41 24 19 13 2 0 1 65 15 78
2017 National Capital Region 26 36 21 11 4 1 2 64 15 712
2017 Ontario (excluding National Capital Region) 27 37 16 11 5 2 2 67 17 62

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 29 22 14 9 0 1 54 24 611
2018 Ontario (excluding National Capital Region) 23 23 16 19 15 2 1 49 35 78
2017 National Capital Region 23 27 23 13 10 2 2 52 24 712
2017 Ontario (excluding National Capital Region) 19 31 22 11 15 2 0 51 26 62

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 28 16 6 2 0 2 75 8 609
2018 Ontario (excluding National Capital Region) 45 25 12 8 6 0 4 73 14 77
2017 National Capital Region 45 27 14 6 3 1 5 76 9 710
2017 Ontario (excluding National Capital Region) 36 32 16 8 5 2 2 70 13 62

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 34 30 19 10 6 0 0 65 16 613
2018 Ontario (excluding National Capital Region) 40 29 16 6 8 0 1 70 14 79
2017 National Capital Region 31 34 20 9 5 1 1 66 14 711
2017 Ontario (excluding National Capital Region) 33 43 13 7 5 0 0 75 11 61

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 32 24 9 3 0 1 63 13 607
2018 Ontario (excluding National Capital Region) 22 40 22 11 5 0 0 62 16 78
2017 National Capital Region 29 34 21 8 5 1 1 65 13 710
2017 Ontario (excluding National Capital Region) 21 41 21 10 5 2 0 63 15 61

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 34 25 9 4 0 2 62 13 607
2018 Ontario (excluding National Capital Region) 19 38 21 11 10 0 1 58 21 78
2017 National Capital Region 25 35 24 9 4 1 1 62 14 710
2017 Ontario (excluding National Capital Region) 23 41 20 10 5 2 0 65 15 61

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 31 31 21 12 5 0 1 62 17 611
2018 Ontario (excluding National Capital Region) 20 36 19 11 13 0 0 57 24 79
2017 National Capital Region 28 35 20 9 6 1 1 64 16 709
2017 Ontario (excluding National Capital Region) 25 34 20 11 10 0 0 59 21 61

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 31 22 10 2 0 1 65 13 606
2018 Ontario (excluding National Capital Region) 26 37 20 11 4 0 1 64 15 78
2017 National Capital Region 33 35 18 9 3 1 2 70 12 709
2017 Ontario (excluding National Capital Region) 26 39 25 8 2 0 0 66 10 61

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 58 25 9 5 2 0 1 84 6 609
2018 Ontario (excluding National Capital Region) 67 17 5 6 3 0 3 86 9 78
2017 National Capital Region 61 23 9 3 2 0 2 86 5 710
2017 Ontario (excluding National Capital Region) 60 16 13 5 5 2 0 77 10 62

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 73 17 5 1 0 0 4 93 2 607
2018 Ontario (excluding National Capital Region) 80 11 3 1 1 1 3 95 3 78

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 69 15 6 3 4 1 3 87 7 607
2018 Ontario (excluding National Capital Region) 76 9 5 1 8 0 0 86 9 77
2017 National Capital Region 71 13 7 2 2 1 3 88 5 713
2017 Ontario (excluding National Capital Region) 71 15 5 2 6 0 2 87 8 62

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 48 30 14 5 2 0 1 79 7 613
2018 Ontario (excluding National Capital Region) 51 33 6 6 3 0 0 85 9 78
2017 National Capital Region 50 31 11 4 2 0 2 83 6 711
2017 Ontario (excluding National Capital Region) 52 34 6 5 2 0 2 87 7 62

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 54 22 12 6 4 0 1 77 11 611
2018 Ontario (excluding National Capital Region) 44 31 15 3 6 1 0 75 9 78
2017 National Capital Region 59 19 10 5 5 0 2 80 10 712
2017 Ontario (excluding National Capital Region) 50 27 13 0 8 0 2 79 8 62

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 52 11 5 2 1 0 28 88 4 613
2018 Ontario (excluding National Capital Region) 44 15 4 1 0 0 36 92 2 78
2017 National Capital Region 54 13 5 1 0 0 26 91 2 710
2017 Ontario (excluding National Capital Region) 57 11 6 0 0 0 26 91 0 62

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 66 19 6 1 0 0 8 92 2 610
2018 Ontario (excluding National Capital Region) 68 19 8 0 0 0 5 92 0 78
2017 National Capital Region 68 16 6 1 1 0 8 91 2 709
2017 Ontario (excluding National Capital Region) 61 21 8 2 2 0 6 88 3 62

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 69 14 7 3 4 0 3 85 7 612
2018 Ontario (excluding National Capital Region) 78 12 6 4 0 0 0 90 4 78
2017 National Capital Region 70 13 7 3 3 0 4 86 6 711
2017 Ontario (excluding National Capital Region) 73 6 15 0 5 0 2 80 5 62

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 31 12 3 2 0 3 83 5 612
2018 Ontario (excluding National Capital Region) 56 29 7 8 0 0 0 85 8 78
2017 National Capital Region 50 29 12 3 3 0 3 82 6 710
2017 Ontario (excluding National Capital Region) 45 29 19 0 5 2 0 75 5 62

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 37 33 11 3 1 0 52 14 614
2018 Ontario (excluding National Capital Region) 18 34 32 14 3 0 0 52 16 79
2017 National Capital Region 13 33 39 9 5 0 0 47 14 717
2017 Ontario (excluding National Capital Region) 6 47 32 6 8 0 0 53 15 62

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 8 15 41 25 10 0 0 36 23 610
2018 Ontario (excluding National Capital Region) 5 16 41 27 11 1 0 38 21 78
2017 National Capital Region 6 17 41 25 10 1 1 35 23 715
2017 Ontario (excluding National Capital Region) 5 18 47 21 7 0 2 28 23 61

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 53 34 9 3 0 2 0 88 3 611
2018 Ontario (excluding National Capital Region) 50 37 6 1 3 2 0 90 4 79
2017 National Capital Region 46 40 7 2 2 2 0 88 4 716
2017 Ontario (excluding National Capital Region) 29 50 13 3 2 2 2 82 5 62

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 38 15 8 3 1 0 74 11 613
2018 Ontario (excluding National Capital Region) 33 40 15 8 4 0 0 73 12 79
2017 National Capital Region 25 44 13 11 4 2 0 71 15 714
2017 Ontario (excluding National Capital Region) 24 42 11 5 15 3 0 68 20 62
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 57 25 8 3 3 3 0 60 40 615
2018 Ontario (excluding National Capital Region) 45 36 9 3 4 3 1 47 53 79
2017 National Capital Region 53 27 9 3 2 4 1 56 44 715
2017 Ontario (excluding National Capital Region) 42 29 8 8 5 5 3 46 54 62

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 239
2018 Ontario (excluding National Capital Region) 26 41
2017 National Capital Region 17 294
2017 Ontario (excluding National Capital Region) 7 30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 23 239
2018 Ontario (excluding National Capital Region) 14 41
2017 National Capital Region 12 294
2017 Ontario (excluding National Capital Region) 7 30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 17 239
2018 Ontario (excluding National Capital Region) 15 41
2017 National Capital Region 10 294
2017 Ontario (excluding National Capital Region) 7 30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 34 239
2018 Ontario (excluding National Capital Region) 34 41
2017 National Capital Region 35 294
2017 Ontario (excluding National Capital Region) 47 30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 2 239
2018 Ontario (excluding National Capital Region) 3 41
2017 National Capital Region 5 294
2017 Ontario (excluding National Capital Region) 7 30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 27 239
2018 Ontario (excluding National Capital Region) 24 41

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 33 239
2018 Ontario (excluding National Capital Region) 32 41
2017 National Capital Region 48 294
2017 Ontario (excluding National Capital Region) 33 30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 National Capital Region 12 59 18 4 2 6 228
2018 Ontario (excluding National Capital Region) 10 61 10 5 2 12 40
2017 National Capital Region 20 65 9 2 2 2 290
2017 Ontario (excluding National Capital Region) 6 71 16 3 0 3 31

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 74 26 239
2018 Ontario (excluding National Capital Region) 76 24 41

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 36 30 13 10 4 0 6 71 15 237
2018 Ontario (excluding National Capital Region) 41 32 2 20 4 0 0 74 24 41
2017 National Capital Region 42 27 7 8 2 3 12 80 12 299
2017 Ontario (excluding National Capital Region) 26 26 23 13 6 3 3 55 21 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 12 15 14 4 10 4 42 48 27 238
2018 Ontario (excluding National Capital Region) 24 20 4 8 9 8 27 68 26 41
2017 National Capital Region 14 15 10 6 7 4 44 56 26 299
2017 Ontario (excluding National Capital Region) 10 19 26 10 3 10 23 43 19 31

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 58 11 6 6 5 2 11 80 12 613
2018 Ontario (excluding National Capital Region) 67 10 4 4 3 1 11 88 8 79
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