2018 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 45 6 8 0 0 0 86 8 51
2018 3 to 10 years in current department or agency 38 34 11 13 4 0 0 72 17 53
2017 Less than 3 years in current department or agency 34 40 10 9 6 0 2 75 15 51
2017 3 to 10 years in current department or agency 26 48 10 15 1 0 0 74 16 74
2017 11 to 20 years in current department or agency 55 8 7 24 7 0 0 63 31 13
2014 Less than 3 years in current department or agency 49 30 10 8 2 0 0 80 10 49
2014 3 to 10 years in current department or agency 34 36 10 12 7 1 0 71 20 91
2014 11 to 20 years in current department or agency 44 48 9 0 0 0 0 91 0 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 34 8 6 2 0 0 84 8 51
2018 3 to 10 years in current department or agency 42 42 11 2 4 0 0 83 6 53
2017 Less than 3 years in current department or agency 40 39 8 11 2 0 0 79 13 51
2017 3 to 10 years in current department or agency 48 31 11 6 4 0 0 79 10 74
2017 11 to 20 years in current department or agency 55 15 23 7 0 0 0 70 7 13
2014 Less than 3 years in current department or agency 56 28 4 6 6 0 0 84 12 49
2014 3 to 10 years in current department or agency 41 46 8 2 2 1 0 87 4 91
2014 11 to 20 years in current department or agency 64 22 7 7 0 0 0 86 7 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 36 4 6 2 0 0 88 8 51
2018 3 to 10 years in current department or agency 51 40 6 2 2 0 0 91 4 52
2017 Less than 3 years in current department or agency 49 33 6 10 2 0 0 82 12 51
2017 3 to 10 years in current department or agency 54 35 4 6 1 0 0 89 7 74
2017 11 to 20 years in current department or agency 47 39 0 8 7 0 0 85 15 13
2014 Less than 3 years in current department or agency 54 38 4 0 4 0 0 92 4 49
2014 3 to 10 years in current department or agency 46 39 5 7 0 2 0 88 7 91
2014 11 to 20 years in current department or agency 73 20 0 7 0 0 0 93 7 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 30 6 4 0 0 4 90 4 51
2018 3 to 10 years in current department or agency 51 38 4 4 4 0 0 89 8 53
2017 Less than 3 years in current department or agency 67 21 4 2 6 0 0 88 7 51
2017 3 to 10 years in current department or agency 37 37 12 9 5 0 0 74 14 74
2017 11 to 20 years in current department or agency 28 56 0 16 0 0 0 84 16 12
2014 Less than 3 years in current department or agency 52 27 8 8 2 0 2 81 10 49
2014 3 to 10 years in current department or agency 41 34 11 9 2 1 1 77 12 91
2014 11 to 20 years in current department or agency 38 47 0 15 0 0 0 85 15 13

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 41 6 8 2 0 0 84 10 51
2018 3 to 10 years in current department or agency 32 49 11 4 4 0 0 81 8 53
2017 Less than 3 years in current department or agency 32 43 10 12 3 0 0 75 15 51
2017 3 to 10 years in current department or agency 39 41 8 8 4 0 0 80 12 74
2017 11 to 20 years in current department or agency 40 15 22 23 0 0 0 55 23 13
2014 Less than 3 years in current department or agency 44 36 8 4 8 0 0 80 12 49
2014 3 to 10 years in current department or agency 37 46 6 10 1 1 0 84 11 91
2014 11 to 20 years in current department or agency 60 33 7 0 0 0 0 93 0 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 43 4 2 6 0 0 88 8 51
2018 3 to 10 years in current department or agency 33 37 14 10 8 0 0 69 17 52
2017 Less than 3 years in current department or agency 51 27 8 8 3 2 0 80 12 51
2017 3 to 10 years in current department or agency 26 39 18 9 9 0 0 65 18 74
2017 11 to 20 years in current department or agency 41 14 0 28 17 0 0 55 45 13
2014 Less than 3 years in current department or agency 45 28 11 8 8 0 0 73 16 49
2014 3 to 10 years in current department or agency 31 33 21 8 6 1 0 65 14 91
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 45 2 6 4 0 0 88 10 49
2018 3 to 10 years in current department or agency 32 47 11 6 4 0 0 79 10 53
2017 Less than 3 years in current department or agency 39 44 8 4 5 0 0 83 9 51
2017 3 to 10 years in current department or agency 35 42 12 5 5 0 0 77 11 74
2017 11 to 20 years in current department or agency 39 54 0 7 0 0 0 93 7 13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 37 4 2 0 0 0 94 2 51
2018 3 to 10 years in current department or agency 51 43 4 2 0 0 0 94 2 53
2017 Less than 3 years in current department or agency 53 37 2 6 2 0 0 90 8 51
2017 3 to 10 years in current department or agency 57 30 7 2 4 0 0 87 7 74
2017 11 to 20 years in current department or agency 49 37 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 62 31 2 0 6 0 0 92 6 49
2014 3 to 10 years in current department or agency 50 40 2 6 0 2 0 91 6 91
2014 11 to 20 years in current department or agency 85 8 7 0 0 0 0 93 0 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 41 4 6 2 0 0 88 8 51
2018 3 to 10 years in current department or agency 38 36 11 11 4 0 0 74 15 53
2017 Less than 3 years in current department or agency 47 38 11 2 2 0 0 85 4 51
2017 3 to 10 years in current department or agency 31 38 11 12 8 0 0 69 20 74
2017 11 to 20 years in current department or agency 41 7 15 22 15 0 0 48 37 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 47 10 2 0 0 0 88 2 51
2018 3 to 10 years in current department or agency 55 34 6 6 0 0 0 89 6 53
2017 Less than 3 years in current department or agency 43 46 4 6 0 0 0 89 6 51
2017 3 to 10 years in current department or agency 52 36 7 4 1 0 0 88 5 74
2017 11 to 20 years in current department or agency 47 16 23 14 0 0 0 63 14 13
2014 Less than 3 years in current department or agency 70 18 8 2 2 0 0 88 4 49
2014 3 to 10 years in current department or agency 69 21 6 2 1 1 0 91 3 91
2014 11 to 20 years in current department or agency 92 0 8 0 0 0 0 92 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 51 12 6 2 0 0 80 8 51
2018 3 to 10 years in current department or agency 35 36 19 9 0 0 0 72 9 53
2017 Less than 3 years in current department or agency 41 45 4 10 0 0 0 86 10 51
2017 3 to 10 years in current department or agency 35 32 15 11 6 0 0 67 17 74
2017 11 to 20 years in current department or agency 33 29 22 8 9 0 0 62 17 13
2014 Less than 3 years in current department or agency 48 32 6 6 8 0 0 80 14 49
2014 3 to 10 years in current department or agency 35 38 12 7 8 1 0 74 14 91
2014 11 to 20 years in current department or agency 47 38 9 7 0 0 0 85 7 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 33 10 6 4 2 0 79 10 51
2018 3 to 10 years in current department or agency 36 42 8 11 4 0 0 77 15 53
2017 Less than 3 years in current department or agency 51 30 10 6 2 0 0 81 8 51
2017 3 to 10 years in current department or agency 37 34 8 14 7 0 0 71 21 74
2017 11 to 20 years in current department or agency 33 30 7 15 15 0 0 63 30 13
2014 Less than 3 years in current department or agency 60 20 2 12 6 0 0 80 18 49
2014 3 to 10 years in current department or agency 37 31 13 11 7 1 0 69 18 91
2014 11 to 20 years in current department or agency 47 38 15 0 0 0 0 85 0 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 43 10 6 0 0 0 84 6 51
2018 3 to 10 years in current department or agency 32 44 13 8 4 0 0 76 11 53
2017 Less than 3 years in current department or agency 48 33 4 11 2 0 2 82 13 51
2017 3 to 10 years in current department or agency 35 40 10 8 7 0 0 75 15 74
2017 11 to 20 years in current department or agency 32 37 9 22 0 0 0 70 22 13
2014 Less than 3 years in current department or agency 50 38 4 4 4 0 0 88 8 49
2014 3 to 10 years in current department or agency 38 35 10 12 4 1 0 74 16 91
2014 11 to 20 years in current department or agency 39 44 17 0 0 0 0 83 0 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 35 6 6 2 0 0 86 8 51
2018 3 to 10 years in current department or agency 46 34 16 2 2 0 0 81 4 52
2017 Less than 3 years in current department or agency 48 29 14 6 3 0 0 76 9 51
2017 3 to 10 years in current department or agency 31 47 8 10 4 0 0 78 14 74
2017 11 to 20 years in current department or agency 33 22 23 15 7 0 0 55 22 13
2014 Less than 3 years in current department or agency 52 32 6 4 6 0 0 84 10 49
2014 3 to 10 years in current department or agency 46 38 9 2 3 2 0 85 6 91
2014 11 to 20 years in current department or agency 78 15 7 0 0 0 0 93 0 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 34 28 4 2 0 0 66 6 50
2018 3 to 10 years in current department or agency 26 25 24 17 7 0 0 51 25 53
2017 Less than 3 years in current department or agency 40 34 12 8 6 0 0 74 14 51
2017 3 to 10 years in current department or agency 26 32 30 5 8 0 0 57 13 74
2017 11 to 20 years in current department or agency 17 15 50 8 9 0 0 33 17 13
2014 Less than 3 years in current department or agency 48 30 9 10 2 2 0 79 12 49
2014 3 to 10 years in current department or agency 25 38 16 8 9 1 2 65 18 91
2014 11 to 20 years in current department or agency 22 47 30 0 0 0 0 70 0 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 12 37 34 8 0 2 42 20 51
2018 3 to 10 years in current department or agency 13 11 41 21 11 0 2 33 25 53
2017 Less than 3 years in current department or agency 6 17 34 27 14 2 0 42 23 50
2017 3 to 10 years in current department or agency 13 18 42 15 8 1 1 24 33 74
2017 11 to 20 years in current department or agency 15 22 17 29 17 0 0 46 37 13
2014 Less than 3 years in current department or agency 4 8 37 21 27 0 4 49 13 49
2014 3 to 10 years in current department or agency 5 16 44 21 10 2 1 33 22 91
2014 11 to 20 years in current department or agency 9 0 52 24 15 0 0 39 9 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 10 31 25 26 2 2 53 14 51
2018 3 to 10 years in current department or agency 2 9 22 44 17 0 6 64 12 53
2017 Less than 3 years in current department or agency 0 2 19 41 37 2 0 79 2 50
2017 3 to 10 years in current department or agency 8 8 22 34 24 0 3 60 17 74
2017 11 to 20 years in current department or agency 9 7 31 22 31 0 0 53 15 13
2014 Less than 3 years in current department or agency 0 2 24 24 40 4 6 71 2 49
2014 3 to 10 years in current department or agency 2 10 25 38 22 2 2 62 12 91
2014 11 to 20 years in current department or agency 0 0 25 38 31 7 0 73 0 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 12 25 39 12 2 4 54 19 51
2018 3 to 10 years in current department or agency 9 17 30 26 15 0 2 42 27 53
2017 Less than 3 years in current department or agency 8 8 36 20 28 0 0 48 16 50
2017 3 to 10 years in current department or agency 8 20 22 23 22 4 0 48 29 74
2017 11 to 20 years in current department or agency 21 17 14 32 17 0 0 49 37 13
2014 Less than 3 years in current department or agency 9 8 21 29 28 3 2 60 17 48
2014 3 to 10 years in current department or agency 10 18 30 20 19 1 1 40 29 90
2014 11 to 20 years in current department or agency 17 0 9 43 31 0 0 74 17 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 12 27 28 27 0 4 57 14 51
2018 3 to 10 years in current department or agency 2 13 30 49 4 0 2 54 16 53
2017 Less than 3 years in current department or agency 2 13 28 31 25 0 0 56 15 50
2017 3 to 10 years in current department or agency 7 14 34 30 12 1 1 44 22 74
2017 11 to 20 years in current department or agency 7 39 21 25 9 0 0 34 45 13
2014 Less than 3 years in current department or agency 0 12 21 43 20 0 4 65 13 49
2014 3 to 10 years in current department or agency 2 13 38 32 13 1 1 46 16 91
2014 11 to 20 years in current department or agency 0 17 17 26 40 0 0 66 17 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 20 15 30 14 4 6 48 35 51
2018 3 to 10 years in current department or agency 24 19 34 15 6 0 2 21 44 53
2017 Less than 3 years in current department or agency 5 12 31 30 20 2 0 51 18 50
2017 3 to 10 years in current department or agency 18 27 35 13 5 0 3 18 46 74
2017 11 to 20 years in current department or agency 15 30 14 16 24 0 0 40 46 13
2014 Less than 3 years in current department or agency 8 30 25 18 10 2 8 31 42 49
2014 3 to 10 years in current department or agency 18 21 33 17 8 2 1 26 40 91
2014 11 to 20 years in current department or agency 0 14 22 55 9 0 0 63 14 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 14 27 23 18 6 6 47 22 51
2018 3 to 10 years in current department or agency 6 9 40 37 6 0 2 43 15 52
2017 Less than 3 years in current department or agency 2 8 18 37 26 8 0 69 11 50
2017 3 to 10 years in current department or agency 6 12 41 29 10 1 0 40 18 74
2017 11 to 20 years in current department or agency 0 9 23 29 39 0 0 68 9 13
2014 Less than 3 years in current department or agency 0 17 12 42 18 6 6 68 19 49
2014 3 to 10 years in current department or agency 6 13 30 25 18 7 2 47 20 91
2014 11 to 20 years in current department or agency 0 0 15 54 31 0 0 85 0 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 12 24 34 20 0 6 57 17 50
2018 3 to 10 years in current department or agency 9 15 26 43 4 0 2 48 25 53
2017 Less than 3 years in current department or agency 6 10 42 27 13 0 2 41 16 50
2017 3 to 10 years in current department or agency 10 11 29 43 8 0 0 51 21 74
2017 11 to 20 years in current department or agency 14 24 23 8 31 0 0 39 37 13
2014 Less than 3 years in current department or agency 6 6 26 32 20 2 8 58 14 49
2014 3 to 10 years in current department or agency 9 22 38 16 9 3 3 27 33 91
2014 11 to 20 years in current department or agency 17 0 38 14 15 15 0 35 21 13
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 27 8 8 4 16 8 74 15 51
2018 3 to 10 years in current department or agency 28 41 13 9 0 4 4 75 10 53
2017 Less than 3 years in current department or agency 41 31 4 14 1 5 4 78 17 51
2017 3 to 10 years in current department or agency 28 27 16 13 8 4 5 60 23 74
2017 11 to 20 years in current department or agency 32 21 24 15 0 7 0 57 17 13
2014 Less than 3 years in current department or agency 35 24 9 8 2 10 12 76 13 49
2014 3 to 10 years in current department or agency 23 29 23 11 6 6 2 57 18 91
2014 11 to 20 years in current department or agency 48 38 14 0 0 0 0 86 0 13

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 30 6 8 0 4 0 85 8 50
2018 3 to 10 years in current department or agency 38 37 10 6 7 2 0 77 14 53
2017 Less than 3 years in current department or agency 59 23 10 6 2 0 0 82 8 51
2017 3 to 10 years in current department or agency 46 23 11 11 8 0 0 69 19 74
2017 11 to 20 years in current department or agency 39 29 15 9 9 0 0 68 17 13
2014 Less than 3 years in current department or agency 55 25 6 2 6 4 2 85 8 49
2014 3 to 10 years in current department or agency 40 30 8 11 10 1 0 71 21 91
2014 11 to 20 years in current department or agency 61 32 7 0 0 0 0 93 0 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 22 14 12 6 26 6 54 26 51
2018 3 to 10 years in current department or agency 17 26 23 8 11 11 4 51 22 53
2017 Less than 3 years in current department or agency 12 25 9 10 8 31 5 58 28 51
2017 3 to 10 years in current department or agency 13 26 12 16 15 17 1 48 37 74
2017 11 to 20 years in current department or agency 15 38 24 17 0 7 0 56 18 13
2014 Less than 3 years in current department or agency 23 17 13 10 6 22 8 58 23 49
2014 3 to 10 years in current department or agency 14 32 9 13 16 15 2 55 34 91
2014 11 to 20 years in current department or agency 17 38 9 20 0 7 9 66 24 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 31 8 2 0 0 0 90 2 51
2018 3 to 10 years in current department or agency 45 39 8 6 2 0 0 85 7 53
2017 Less than 3 years in current department or agency 54 38 0 8 0 0 0 92 8 51
2017 3 to 10 years in current department or agency 42 43 5 7 3 0 0 85 9 73
2017 11 to 20 years in current department or agency 54 38 0 8 0 0 0 92 8 13
2014 Less than 3 years in current department or agency 51 38 2 7 0 0 2 91 7 49
2014 3 to 10 years in current department or agency 47 38 5 5 3 1 0 86 9 91
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 38 8 4 0 0 0 88 4 50
2018 3 to 10 years in current department or agency 59 28 10 4 0 0 0 87 4 53
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 27 2 10 2 0 0 86 12 51
2018 3 to 10 years in current department or agency 44 27 15 8 6 0 0 71 13 52
2017 Less than 3 years in current department or agency 59 20 12 6 2 0 2 80 8 50
2017 3 to 10 years in current department or agency 39 36 10 4 10 0 0 75 14 74
2017 11 to 20 years in current department or agency 61 39 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 57 27 9 2 4 0 2 85 6 49
2014 3 to 10 years in current department or agency 39 36 9 8 7 1 1 76 15 91
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 17 14 0 2 2 0 84 2 51
2018 3 to 10 years in current department or agency 48 34 12 4 0 2 0 84 4 52
2017 Less than 3 years in current department or agency 63 21 8 6 0 1 0 86 6 51
2017 3 to 10 years in current department or agency 46 32 11 3 4 3 1 81 7 74
2017 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 62 13 6 10 2 6 0 80 13 49
2014 3 to 10 years in current department or agency 57 20 8 5 6 2 1 79 12 91
2014 11 to 20 years in current department or agency 77 16 7 0 0 0 0 93 0 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 23 6 6 2 0 0 86 8 51
2018 3 to 10 years in current department or agency 42 37 9 10 2 0 0 79 11 52
2017 Less than 3 years in current department or agency 51 35 8 2 4 0 0 85 7 51
2017 3 to 10 years in current department or agency 42 34 7 9 8 0 0 76 17 74
2017 11 to 20 years in current department or agency 61 30 9 0 0 0 0 91 0 13
2014 Less than 3 years in current department or agency 63 21 8 4 4 0 0 84 8 49
2014 3 to 10 years in current department or agency 51 28 6 7 5 1 1 81 13 91
2014 11 to 20 years in current department or agency 62 38 0 0 0 0 0 100 0 13

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 21 8 0 2 0 0 90 2 51
2018 3 to 10 years in current department or agency 54 27 9 4 4 2 0 83 8 52
2017 Less than 3 years in current department or agency 72 18 2 5 0 2 0 93 5 51
2017 3 to 10 years in current department or agency 64 17 6 5 5 3 0 83 11 74
2017 11 to 20 years in current department or agency 61 25 7 7 0 0 0 86 7 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 28 10 2 2 0 0 86 4 51
2018 3 to 10 years in current department or agency 52 25 13 6 4 0 0 77 9 52
2017 Less than 3 years in current department or agency 61 27 8 5 0 0 0 87 5 51
2017 3 to 10 years in current department or agency 54 29 7 4 5 1 0 83 9 74
2017 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 65 18 6 9 2 0 0 83 11 49
2014 3 to 10 years in current department or agency 51 24 11 4 9 1 0 75 13 91
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 39 11 0 0 0 6 88 0 18
2017 3 to 10 years in current department or agency 37 25 14 4 0 7 14 77 5 28
2014 Less than 3 years in current department or agency 54 9 7 16 0 7 7 73 19 13
2014 3 to 10 years in current department or agency 60 20 8 0 8 4 0 84 8 25

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 25 4 6 0 4 0 90 6 51
2018 3 to 10 years in current department or agency 39 38 7 4 7 4 0 81 12 53
2017 Less than 3 years in current department or agency 57 29 10 2 0 2 0 88 2 51
2017 3 to 10 years in current department or agency 38 38 10 5 5 4 0 79 11 73
2017 11 to 20 years in current department or agency 16 38 17 29 0 0 0 54 29 13
2014 Less than 3 years in current department or agency 49 36 2 4 2 7 0 91 7 49
2014 3 to 10 years in current department or agency 36 36 9 8 8 4 0 74 16 91
2014 11 to 20 years in current department or agency 38 41 7 7 0 7 0 85 7 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 33 6 6 0 0 0 88 6 51
2018 3 to 10 years in current department or agency 40 38 11 4 7 0 0 78 11 53
2017 Less than 3 years in current department or agency 44 38 12 4 0 2 0 84 4 51
2017 3 to 10 years in current department or agency 43 25 19 8 5 0 0 68 13 74
2017 11 to 20 years in current department or agency 16 32 15 21 17 0 0 48 37 13
2014 Less than 3 years in current department or agency 57 29 10 2 2 0 0 86 4 49
2014 3 to 10 years in current department or agency 36 34 7 11 10 1 0 71 21 91
2014 11 to 20 years in current department or agency 45 40 9 7 0 0 0 85 7 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 41 8 12 0 2 0 80 12 51
2018 3 to 10 years in current department or agency 19 51 13 6 9 2 0 71 16 53
2017 Less than 3 years in current department or agency 25 45 14 12 0 3 0 73 13 51
2017 3 to 10 years in current department or agency 31 34 15 7 5 8 0 71 12 74
2017 11 to 20 years in current department or agency 16 25 37 7 9 7 0 44 17 13
2014 Less than 3 years in current department or agency 49 27 16 2 2 4 0 79 4 49
2014 3 to 10 years in current department or agency 26 37 12 13 7 4 0 66 21 91
2014 11 to 20 years in current department or agency 45 35 14 7 0 0 0 79 7 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 49 10 2 2 4 0 86 4 51
2018 3 to 10 years in current department or agency 24 40 13 19 4 0 0 64 23 53
2017 Less than 3 years in current department or agency 26 54 11 2 7 1 0 81 8 51
2017 3 to 10 years in current department or agency 26 34 14 17 8 1 0 61 25 74
2017 11 to 20 years in current department or agency 16 33 21 15 9 7 0 52 26 13
2014 Less than 3 years in current department or agency 38 40 12 4 4 2 0 79 8 49
2014 3 to 10 years in current department or agency 26 40 11 13 9 1 0 66 22 91
2014 11 to 20 years in current department or agency 15 64 14 7 0 0 0 80 7 13
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 39 6 2 0 2 0 92 2 51
2018 3 to 10 years in current department or agency 50 34 13 0 2 0 0 85 2 52
2017 Less than 3 years in current department or agency 37 52 2 7 2 0 0 89 9 50
2017 3 to 10 years in current department or agency 40 47 6 5 1 0 0 87 6 74
2017 11 to 20 years in current department or agency 31 38 16 15 0 0 0 69 15 13
2014 Less than 3 years in current department or agency 55 37 2 6 0 0 0 92 6 49
2014 3 to 10 years in current department or agency 42 38 10 6 1 3 0 83 7 91
2014 11 to 20 years in current department or agency 53 47 0 0 0 0 0 100 0 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 33 8 4 2 8 0 85 6 51
2018 3 to 10 years in current department or agency 40 47 6 2 2 2 2 90 4 53
2017 Less than 3 years in current department or agency 47 34 6 6 2 5 0 85 9 50
2017 3 to 10 years in current department or agency 50 27 15 4 1 0 3 79 6 74
2017 11 to 20 years in current department or agency 55 31 0 14 0 0 0 86 14 13
2014 Less than 3 years in current department or agency 58 28 6 6 0 0 2 87 6 49
2014 3 to 10 years in current department or agency 44 24 8 10 10 2 1 71 22 91
2014 11 to 20 years in current department or agency 45 49 7 0 0 0 0 93 0 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 35 12 2 0 4 0 86 2 51
2018 3 to 10 years in current department or agency 36 43 11 2 6 2 0 81 8 53

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 33 17 10 0 16 0 68 12 51
2018 3 to 10 years in current department or agency 23 28 17 7 7 11 6 61 18 53
2017 Less than 3 years in current department or agency 12 39 11 4 8 18 8 68 17 48
2017 3 to 10 years in current department or agency 9 27 14 13 17 18 3 45 37 74
2017 11 to 20 years in current department or agency 24 9 29 31 7 0 0 33 37 13
2014 Less than 3 years in current department or agency 19 21 20 2 4 20 14 60 9 49
2014 3 to 10 years in current department or agency 16 16 17 10 20 17 5 40 39 91
2014 11 to 20 years in current department or agency 15 33 24 14 7 0 8 52 22 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 36 14 2 2 8 0 80 4 50
2018 3 to 10 years in current department or agency 28 32 19 11 9 0 0 60 21 53
2017 Less than 3 years in current department or agency 47 27 17 4 0 3 2 78 4 51
2017 3 to 10 years in current department or agency 29 39 12 7 12 1 0 68 20 72
2017 11 to 20 years in current department or agency 24 45 15 7 9 0 0 69 15 13
2014 Less than 3 years in current department or agency 45 33 6 4 4 4 4 85 9 49
2014 3 to 10 years in current department or agency 34 35 8 14 7 1 1 70 22 91
2014 11 to 20 years in current department or agency 31 51 9 0 0 9 0 91 0 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 19 18 16 14 4 4 49 32 51
2018 3 to 10 years in current department or agency 19 30 8 21 21 2 0 50 42 53
2017 Less than 3 years in current department or agency 24 17 13 21 17 2 6 45 41 51
2017 3 to 10 years in current department or agency 7 19 14 16 38 1 5 27 57 74
2017 11 to 20 years in current department or agency 16 7 16 30 24 0 7 24 59 13
2014 Less than 3 years in current department or agency 15 28 17 12 14 4 10 50 30 49
2014 3 to 10 years in current department or agency 12 19 14 20 30 3 2 33 53 91
2014 11 to 20 years in current department or agency 14 30 42 0 7 0 8 48 7 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 35 10 0 4 6 0 85 4 51
2018 3 to 10 years in current department or agency 32 47 11 6 4 0 0 79 9 53
2017 Less than 3 years in current department or agency 35 42 14 4 2 2 0 79 6 50
2017 3 to 10 years in current department or agency 24 42 16 10 5 0 1 68 16 74
2017 11 to 20 years in current department or agency 33 15 21 24 0 0 8 52 26 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 37 4 2 0 2 0 94 2 51
2018 3 to 10 years in current department or agency 36 35 13 9 0 6 0 76 10 52
2017 Less than 3 years in current department or agency 38 37 6 8 4 7 0 81 13 51
2017 3 to 10 years in current department or agency 33 38 16 6 3 4 0 74 9 74
2017 11 to 20 years in current department or agency 47 24 22 7 0 0 0 71 7 13
2014 Less than 3 years in current department or agency 57 27 10 2 2 2 0 85 4 49
2014 3 to 10 years in current department or agency 40 27 16 6 2 10 0 73 9 91
2014 11 to 20 years in current department or agency 32 46 0 14 0 9 0 85 15 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 41 10 0 0 4 0 90 0 51
2018 3 to 10 years in current department or agency 40 48 10 2 0 0 0 88 2 52
2017 Less than 3 years in current department or agency 51 42 2 5 0 0 0 93 5 51
2017 3 to 10 years in current department or agency 28 51 9 7 4 1 0 80 11 74
2017 11 to 20 years in current department or agency 49 30 7 15 0 0 0 78 15 13
2014 Less than 3 years in current department or agency 62 28 6 2 2 0 0 90 4 49
2014 3 to 10 years in current department or agency 36 39 11 5 3 5 0 80 9 91
2014 11 to 20 years in current department or agency 55 38 0 7 0 0 0 93 7 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 30 4 0 0 0 0 96 0 51
2018 3 to 10 years in current department or agency 57 34 6 4 0 0 0 91 4 53
2017 Less than 3 years in current department or agency 64 27 4 4 0 0 0 92 4 51
2017 3 to 10 years in current department or agency 41 47 4 5 3 0 0 88 8 74
2017 11 to 20 years in current department or agency 42 43 0 7 8 0 0 85 15 13
2014 Less than 3 years in current department or agency 78 18 0 2 2 0 0 96 4 49
2014 3 to 10 years in current department or agency 48 37 7 4 3 1 0 86 7 91
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 30 6 4 2 0 0 88 6 51
2018 3 to 10 years in current department or agency 51 33 9 8 0 0 0 83 8 53
2017 Less than 3 years in current department or agency 62 17 13 5 2 0 0 79 8 51
2017 3 to 10 years in current department or agency 41 35 8 13 1 1 0 77 15 74
2017 11 to 20 years in current department or agency 32 24 22 14 8 0 0 56 22 13
2014 Less than 3 years in current department or agency 67 26 2 2 2 0 0 94 4 49
2014 3 to 10 years in current department or agency 43 30 16 5 4 2 0 74 9 91
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 35 10 2 2 0 0 86 4 51
2018 3 to 10 years in current department or agency 50 31 11 8 0 0 0 81 8 52
2017 Less than 3 years in current department or agency 59 21 12 6 2 0 0 80 8 51
2017 3 to 10 years in current department or agency 38 34 14 9 4 0 0 73 13 74
2017 11 to 20 years in current department or agency 24 24 29 14 8 0 0 49 22 13
2014 Less than 3 years in current department or agency 65 26 4 2 2 0 0 92 4 49
2014 3 to 10 years in current department or agency 39 38 13 5 4 1 0 77 10 91
2014 11 to 20 years in current department or agency 71 29 0 0 0 0 0 100 0 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 21 16 8 4 0 0 72 12 51
2018 3 to 10 years in current department or agency 35 30 17 6 6 6 0 70 12 53
2017 Less than 3 years in current department or agency 49 18 11 9 9 2 1 69 19 50
2017 3 to 10 years in current department or agency 26 30 14 12 11 7 0 61 24 74
2017 11 to 20 years in current department or agency 41 8 15 20 8 7 0 53 31 13
2014 Less than 3 years in current department or agency 52 23 10 8 4 4 0 77 12 49
2014 3 to 10 years in current department or agency 38 20 16 12 10 4 0 61 22 91
2014 11 to 20 years in current department or agency 69 22 9 0 0 0 0 91 0 13
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 41 23 51
2018 3 to 10 years in current department or agency 24 35 40 53
2017 Less than 3 years in current department or agency 32 32 36 51
2017 3 to 10 years in current department or agency 35 26 39 74
2017 11 to 20 years in current department or agency 25 35 41 12
2014 Less than 3 years in current department or agency 26 22 51 49
2014 3 to 10 years in current department or agency 32 25 43 91
2014 11 to 20 years in current department or agency 24 53 22 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 11 61 11 11 5 18
2018 3 to 10 years in current department or agency 0 15 69 15 0 0 13
2017 Less than 3 years in current department or agency 0 12 71 6 0 11 17
2017 3 to 10 years in current department or agency 4 17 72 8 0 0 25
2014 Less than 3 years in current department or agency 16 14 46 16 9999 7 13
2014 3 to 10 years in current department or agency 15 24 51 7 9999 3 29
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 16 14 0 2 37 12 69 4 51
2018 3 to 10 years in current department or agency 21 19 17 6 2 34 2 62 12 53
2017 Less than 3 years in current department or agency 12 17 12 4 0 44 11 64 8 51
2017 3 to 10 years in current department or agency 11 10 24 7 5 40 4 36 21 74
2017 11 to 20 years in current department or agency 16 15 25 7 7 22 8 44 20 13
2014 Less than 3 years in current department or agency 19 10 4 0 4 36 27 78 10 49
2014 3 to 10 years in current department or agency 18 16 10 4 11 31 9 57 25 91
2014 11 to 20 years in current department or agency 16 24 15 0 0 44 0 72 0 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 39 18 2 0 14 0 77 2 51
2018 3 to 10 years in current department or agency 26 37 21 2 2 11 0 72 4 53
2017 Less than 3 years in current department or agency 34 34 10 7 0 16 0 80 8 51
2017 3 to 10 years in current department or agency 23 31 24 8 5 9 0 59 14 74
2017 11 to 20 years in current department or agency 24 55 0 14 0 7 0 85 15 13
2014 Less than 3 years in current department or agency 39 28 6 2 0 20 4 89 2 49
2014 3 to 10 years in current department or agency 27 33 12 11 4 11 2 69 18 91
2014 11 to 20 years in current department or agency 47 14 24 0 0 15 0 71 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 51
2018 3 to 10 years in current department or agency 9 91 53

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 17 10 2 0 39 12 76 4 51
2018 3 to 10 years in current department or agency 17 19 15 2 2 44 2 66 7 53
2017 Less than 3 years in current department or agency 12 23 9 0 0 49 8 80 0 50
2017 3 to 10 years in current department or agency 11 12 21 4 4 40 8 44 15 74
2017 11 to 20 years in current department or agency 7 15 24 7 0 48 0 42 14 13
2014 Less than 3 years in current department or agency 19 10 6 0 0 42 22 83 0 49
2014 3 to 10 years in current department or agency 15 10 18 1 6 43 7 50 13 91
2014 11 to 20 years in current department or agency 24 16 7 0 0 53 0 86 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 41 12 4 0 16 0 81 5 51
2018 3 to 10 years in current department or agency 26 32 25 2 2 13 0 67 4 53
2017 Less than 3 years in current department or agency 37 37 10 2 0 11 2 86 3 51
2017 3 to 10 years in current department or agency 30 34 19 4 3 9 3 72 7 74
2017 11 to 20 years in current department or agency 31 40 7 15 0 7 0 76 16 13
2014 Less than 3 years in current department or agency 36 26 8 2 0 26 2 86 3 49
2014 3 to 10 years in current department or agency 31 29 16 1 6 16 0 72 8 91
2014 11 to 20 years in current department or agency 47 29 0 0 0 24 0 100 0 13
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 29 18 10 10 0 0 63 19 51
2018 3 to 10 years in current department or agency 43 29 13 10 6 0 0 72 15 53
2017 Less than 3 years in current department or agency 39 18 18 10 16 0 0 57 26 51
2017 3 to 10 years in current department or agency 39 31 18 6 5 0 1 71 11 73
2017 11 to 20 years in current department or agency 55 22 15 8 0 0 0 77 8 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 29 25 21 8 0 0 45 29 51
2018 3 to 10 years in current department or agency 11 25 27 23 14 0 0 37 37 52
2017 Less than 3 years in current department or agency 20 24 27 24 5 0 0 44 29 51
2017 3 to 10 years in current department or agency 12 18 25 24 21 0 0 30 45 74
2017 11 to 20 years in current department or agency 9 17 22 36 17 0 0 25 52 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 27 25 6 8 0 2 60 14 51
2018 3 to 10 years in current department or agency 17 45 19 11 8 0 0 62 19 53
2017 Less than 3 years in current department or agency 33 17 28 12 6 1 2 52 19 51
2017 3 to 10 years in current department or agency 18 34 23 10 14 0 0 52 24 74
2017 11 to 20 years in current department or agency 9 31 8 29 15 0 9 43 48 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 20 19 25 12 0 0 44 37 51
2018 3 to 10 years in current department or agency 11 25 23 15 26 0 0 36 41 53
2017 Less than 3 years in current department or agency 23 30 16 19 12 0 0 53 30 51
2017 3 to 10 years in current department or agency 14 20 23 18 22 0 3 35 41 74
2017 11 to 20 years in current department or agency 9 21 17 30 15 0 8 32 50 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 26 14 8 0 0 2 78 8 51
2018 3 to 10 years in current department or agency 37 38 11 8 4 0 2 77 12 53
2017 Less than 3 years in current department or agency 42 25 14 8 4 1 6 72 13 51
2017 3 to 10 years in current department or agency 44 24 14 5 5 0 7 74 11 74
2017 11 to 20 years in current department or agency 31 8 29 0 9 0 24 51 11 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 27 8 2 0 2 62 10 51
2018 3 to 10 years in current department or agency 28 33 17 15 6 0 0 62 21 53
2017 Less than 3 years in current department or agency 39 28 15 7 11 0 0 66 19 51
2017 3 to 10 years in current department or agency 23 30 30 11 6 0 0 53 17 73
2017 11 to 20 years in current department or agency 39 9 39 14 0 0 0 48 14 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 40 24 4 0 0 0 72 4 50
2018 3 to 10 years in current department or agency 33 31 29 6 2 0 0 64 8 52
2017 Less than 3 years in current department or agency 41 32 23 4 0 0 0 74 4 51
2017 3 to 10 years in current department or agency 28 38 14 7 13 0 1 66 20 73
2017 11 to 20 years in current department or agency 35 26 15 7 16 0 0 61 24 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 44 14 8 2 0 2 76 10 50
2018 3 to 10 years in current department or agency 33 25 16 17 8 0 2 59 25 52
2017 Less than 3 years in current department or agency 30 37 19 10 4 0 0 67 13 51
2017 3 to 10 years in current department or agency 23 30 20 11 16 0 0 53 27 73
2017 11 to 20 years in current department or agency 31 23 17 22 7 0 0 55 29 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 36 20 6 2 0 2 71 8 50
2018 3 to 10 years in current department or agency 29 39 13 15 4 0 0 67 19 52
2017 Less than 3 years in current department or agency 27 37 20 11 4 0 0 65 16 51
2017 3 to 10 years in current department or agency 32 33 15 5 15 0 0 65 20 73
2017 11 to 20 years in current department or agency 40 23 0 29 0 0 8 69 31 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 30 24 8 2 0 4 65 10 50
2018 3 to 10 years in current department or agency 40 33 11 12 4 0 0 73 16 52
2017 Less than 3 years in current department or agency 40 25 19 10 6 0 0 65 16 51
2017 3 to 10 years in current department or agency 33 33 17 8 8 1 0 67 16 73
2017 11 to 20 years in current department or agency 9 23 31 0 22 0 17 37 26 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 12 8 6 2 0 0 84 8 50
2018 3 to 10 years in current department or agency 58 14 17 10 2 0 0 71 11 52
2017 Less than 3 years in current department or agency 55 25 10 7 2 0 0 81 9 51
2017 3 to 10 years in current department or agency 42 24 19 9 4 0 3 67 13 74
2017 11 to 20 years in current department or agency 38 16 23 0 22 0 0 54 22 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 84 8 2 2 0 0 4 96 2 49
2018 3 to 10 years in current department or agency 79 10 2 4 0 2 4 94 4 52

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 86 6 2 2 0 2 2 96 2 50
2018 3 to 10 years in current department or agency 75 12 4 4 0 2 4 92 4 52
2017 Less than 3 years in current department or agency 83 6 5 4 0 2 0 91 4 51
2017 3 to 10 years in current department or agency 69 14 8 4 4 0 0 84 8 74
2017 11 to 20 years in current department or agency 85 0 15 0 0 0 0 85 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 27 8 2 0 2 4 90 2 51
2018 3 to 10 years in current department or agency 62 25 6 6 0 0 2 88 6 52
2017 Less than 3 years in current department or agency 64 19 12 4 0 0 2 84 4 51
2017 3 to 10 years in current department or agency 55 23 16 1 5 0 0 78 7 74
2017 11 to 20 years in current department or agency 61 33 0 7 0 0 0 93 7 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 71 18 2 4 2 0 4 92 6 51
2018 3 to 10 years in current department or agency 50 23 11 6 8 0 2 75 14 52
2017 Less than 3 years in current department or agency 62 14 14 8 0 2 0 78 8 51
2017 3 to 10 years in current department or agency 58 17 12 7 5 0 0 75 13 74
2017 11 to 20 years in current department or agency 56 16 14 7 8 0 0 72 15 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 8 6 2 2 0 33 86 6 51
2018 3 to 10 years in current department or agency 59 16 4 0 0 0 22 95 0 51
2017 Less than 3 years in current department or agency 68 2 4 0 4 0 23 90 5 51
2017 3 to 10 years in current department or agency 58 14 3 0 0 0 26 96 0 74
2017 11 to 20 years in current department or agency 62 9 0 0 0 0 30 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 12 8 0 0 0 6 91 0 50
2018 3 to 10 years in current department or agency 57 21 13 4 0 0 4 82 4 52
2017 Less than 3 years in current department or agency 74 14 9 0 0 0 4 91 0 50
2017 3 to 10 years in current department or agency 49 30 12 1 1 0 6 84 3 74
2017 11 to 20 years in current department or agency 67 26 7 0 0 0 0 93 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 4 6 6 4 2 6 83 11 51
2018 3 to 10 years in current department or agency 81 6 11 0 0 0 2 88 0 52
2017 Less than 3 years in current department or agency 74 16 2 2 4 0 2 92 6 51
2017 3 to 10 years in current department or agency 72 16 3 0 3 1 4 94 3 74
2017 11 to 20 years in current department or agency 85 7 0 0 0 0 9 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 31 16 0 2 0 6 81 2 51
2018 3 to 10 years in current department or agency 51 31 6 8 2 0 2 84 10 52
2017 Less than 3 years in current department or agency 55 30 4 5 4 0 2 86 10 51
2017 3 to 10 years in current department or agency 55 29 11 4 1 0 0 84 5 74
2017 11 to 20 years in current department or agency 53 32 8 0 0 0 7 91 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 35 27 17 2 0 0 53 19 51
2018 3 to 10 years in current department or agency 11 26 42 15 6 0 0 37 21 53
2017 Less than 3 years in current department or agency 15 40 28 12 6 0 0 54 18 51
2017 3 to 10 years in current department or agency 7 24 38 19 11 1 0 31 31 74
2017 11 to 20 years in current department or agency 25 0 44 22 9 0 0 25 30 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 27 16 35 18 0 0 53 31 51
2018 3 to 10 years in current department or agency 10 21 35 29 6 0 0 34 31 52
2017 Less than 3 years in current department or agency 5 12 29 32 20 2 0 53 18 50
2017 3 to 10 years in current department or agency 13 27 32 23 3 0 2 27 41 74
2017 11 to 20 years in current department or agency 9 22 44 26 0 0 0 26 30 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 35 4 2 0 0 0 94 2 51
2018 3 to 10 years in current department or agency 56 36 2 6 0 0 0 92 6 53
2017 Less than 3 years in current department or agency 56 29 10 3 0 2 0 87 3 51
2017 3 to 10 years in current department or agency 59 32 8 0 0 1 0 92 0 74
2017 11 to 20 years in current department or agency 54 38 0 0 0 9 0 100 0 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 33 6 6 4 4 0 84 10 51
2018 3 to 10 years in current department or agency 26 43 21 8 0 0 2 71 8 53
2017 Less than 3 years in current department or agency 33 52 4 10 2 0 0 84 12 51
2017 3 to 10 years in current department or agency 14 49 19 13 4 1 0 64 17 74
2017 11 to 20 years in current department or agency 24 24 21 30 0 0 0 49 30 13
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 28 23 8 12 4 0 27 73 51
2018 3 to 10 years in current department or agency 32 38 13 6 9 2 0 33 67 53
2017 Less than 3 years in current department or agency 32 32 4 6 25 0 0 32 68 51
2017 3 to 10 years in current department or agency 29 39 11 7 5 9 0 32 68 74
2017 11 to 20 years in current department or agency 77 23 0 0 0 0 0 77 23 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 36
2018 3 to 10 years in current department or agency 46 35
2017 Less than 3 years in current department or agency 47 34
2017 3 to 10 years in current department or agency 25 46

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 36
2018 3 to 10 years in current department or agency 20 35
2017 Less than 3 years in current department or agency 49 34
2017 3 to 10 years in current department or agency 27 46

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 36
2018 3 to 10 years in current department or agency 23 35
2017 Less than 3 years in current department or agency 27 34
2017 3 to 10 years in current department or agency 19 46

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 36
2018 3 to 10 years in current department or agency 48 35
2017 Less than 3 years in current department or agency 37 34
2017 3 to 10 years in current department or agency 45 46

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 36
2018 3 to 10 years in current department or agency 0 35
2017 Less than 3 years in current department or agency 8 34
2017 3 to 10 years in current department or agency 7 46

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 36
2018 3 to 10 years in current department or agency 31 35

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 36
2018 3 to 10 years in current department or agency 11 35
2017 Less than 3 years in current department or agency 34 34
2017 3 to 10 years in current department or agency 24 46

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 59 11 11 0 17 36
2018 3 to 10 years in current department or agency 15 48 14 9 0 14 35
2017 Less than 3 years in current department or agency 3 50 11 25 0 11 34
2017 3 to 10 years in current department or agency 9 78 7 2 2 3 43

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 66 36
2018 3 to 10 years in current department or agency 80 20 35

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 31 6 3 8 3 8 81 12 36
2018 3 to 10 years in current department or agency 57 29 11 3 0 0 0 86 3 35
2017 Less than 3 years in current department or agency 30 30 3 17 8 3 8 68 29 34
2017 3 to 10 years in current department or agency 39 31 16 9 2 0 4 73 11 46

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 6 11 11 33 11 17 24 61 36
2018 3 to 10 years in current department or agency 6 3 9 3 14 9 57 25 49 35
2017 Less than 3 years in current department or agency 13 6 9 2 25 7 37 35 49 34
2017 3 to 10 years in current department or agency 8 9 11 6 4 4 57 46 26 46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 10 18 12 12 2 2 56 25 50
2018 3 to 10 years in current department or agency 42 19 16 4 6 0 14 71 11 52
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