2018 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 47 3 6 3 0 0 88 9 99
2018 3 to 10 years in current department or agency 33 41 11 13 2 0 0 74 15 138
2018 11 to 20 years in current department or agency 42 42 10 4 2 0 0 84 6 99
2018 More than 20 years in current department or agency 22 60 12 6 0 0 0 82 6 18
2017 Less than 3 years in current department or agency 42 37 9 10 2 0 0 79 11 107
2017 3 to 10 years in current department or agency 31 44 13 10 3 0 0 75 13 142
2017 11 to 20 years in current department or agency 40 42 8 9 1 0 0 82 10 96
2017 More than 20 years in current department or agency 46 54 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 31 41 12 12 4 0 0 72 16 69
2014 3 to 10 years in current department or agency 33 34 13 12 8 0 0 66 20 163
2014 11 to 20 years in current department or agency 24 35 15 16 9 0 1 59 25 80
2014 More than 20 years in current department or agency 17 66 3 10 3 0 0 83 14 29

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 51 9 5 3 0 0 83 8 98
2018 3 to 10 years in current department or agency 36 50 8 5 1 0 0 85 7 137
2018 11 to 20 years in current department or agency 49 35 11 5 0 0 0 83 5 98
2018 More than 20 years in current department or agency 65 23 6 6 0 0 0 88 6 18
2017 Less than 3 years in current department or agency 39 42 12 5 2 0 0 81 7 107
2017 3 to 10 years in current department or agency 34 50 10 4 1 0 0 85 6 142
2017 11 to 20 years in current department or agency 46 43 5 3 3 0 0 89 6 96
2017 More than 20 years in current department or agency 74 26 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 50 29 9 9 3 0 0 80 12 69
2014 3 to 10 years in current department or agency 33 48 10 6 2 0 1 81 8 163
2014 11 to 20 years in current department or agency 44 38 13 4 3 0 0 81 6 80
2014 More than 20 years in current department or agency 59 31 3 0 7 0 0 90 7 29

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 35 9 8 2 0 0 81 10 98
2018 3 to 10 years in current department or agency 43 44 8 2 3 0 0 87 5 138
2018 11 to 20 years in current department or agency 53 37 8 1 1 0 0 90 2 99
2018 More than 20 years in current department or agency 60 23 6 6 6 0 0 82 12 18
2017 Less than 3 years in current department or agency 54 29 7 8 2 0 0 84 9 107
2017 3 to 10 years in current department or agency 46 40 6 6 1 0 0 86 8 142
2017 11 to 20 years in current department or agency 56 34 5 3 1 1 0 91 4 96
2017 More than 20 years in current department or agency 74 26 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 55 22 10 10 3 0 0 77 13 69
2014 3 to 10 years in current department or agency 45 40 9 3 2 0 0 85 6 163
2014 11 to 20 years in current department or agency 61 25 5 6 3 0 0 86 9 80
2014 More than 20 years in current department or agency 66 28 0 0 7 0 0 93 7 29

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 23 13 3 0 1 0 84 3 99
2018 3 to 10 years in current department or agency 54 33 6 5 2 0 1 87 7 138
2018 11 to 20 years in current department or agency 60 30 5 2 2 0 1 91 4 99
2018 More than 20 years in current department or agency 61 27 12 0 0 0 0 88 0 18
2017 Less than 3 years in current department or agency 62 28 6 3 1 0 0 91 4 107
2017 3 to 10 years in current department or agency 53 31 8 6 1 0 1 84 7 141
2017 11 to 20 years in current department or agency 47 35 5 8 5 0 0 82 13 96
2017 More than 20 years in current department or agency 54 32 4 10 0 0 0 86 10 21
2014 Less than 3 years in current department or agency 51 28 9 3 3 4 3 84 6 69
2014 3 to 10 years in current department or agency 44 35 10 9 2 0 1 79 11 162
2014 11 to 20 years in current department or agency 36 26 19 9 9 0 1 63 18 80
2014 More than 20 years in current department or agency 41 48 7 3 0 0 0 90 3 29

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 12 7 2 0 0 79 9 99
2018 3 to 10 years in current department or agency 36 45 13 4 2 0 0 81 6 138
2018 11 to 20 years in current department or agency 49 31 16 3 0 0 0 81 3 99
2018 More than 20 years in current department or agency 77 5 6 12 0 0 0 82 12 18
2017 Less than 3 years in current department or agency 37 47 9 6 1 0 0 85 7 107
2017 3 to 10 years in current department or agency 40 47 8 3 1 0 0 87 4 141
2017 11 to 20 years in current department or agency 50 36 4 6 4 0 0 86 10 96
2017 More than 20 years in current department or agency 64 36 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 39 45 9 4 3 0 0 84 7 69
2014 3 to 10 years in current department or agency 31 49 12 5 2 0 0 80 7 163
2014 11 to 20 years in current department or agency 41 39 9 8 4 0 0 80 11 80
2014 More than 20 years in current department or agency 34 55 7 0 3 0 0 90 3 29

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 44 12 7 2 1 0 78 9 97
2018 3 to 10 years in current department or agency 29 38 11 14 8 0 0 67 22 137
2018 11 to 20 years in current department or agency 38 31 15 8 7 1 0 69 15 99
2018 More than 20 years in current department or agency 39 33 17 6 6 0 0 71 12 18
2017 Less than 3 years in current department or agency 43 36 11 9 1 1 0 79 10 107
2017 3 to 10 years in current department or agency 29 36 14 15 6 0 0 65 21 141
2017 11 to 20 years in current department or agency 30 34 14 14 7 0 0 64 21 96
2017 More than 20 years in current department or agency 51 36 13 0 0 0 0 87 0 21
2014 Less than 3 years in current department or agency 37 39 15 7 1 0 0 77 9 69
2014 3 to 10 years in current department or agency 23 40 17 13 6 0 0 64 20 163
2014 11 to 20 years in current department or agency 33 30 11 15 10 1 0 63 25 80
2014 More than 20 years in current department or agency 31 38 14 17 0 0 0 69 17 29

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 45 8 5 3 1 0 83 8 97
2018 3 to 10 years in current department or agency 30 52 7 9 1 0 0 83 10 138
2018 11 to 20 years in current department or agency 30 49 13 5 3 0 0 79 8 99
2018 More than 20 years in current department or agency 67 16 6 12 0 0 0 82 12 18
2017 Less than 3 years in current department or agency 38 43 12 7 1 0 0 81 8 107
2017 3 to 10 years in current department or agency 32 52 8 7 1 0 0 84 8 141
2017 11 to 20 years in current department or agency 39 33 15 6 6 0 0 72 12 96
2017 More than 20 years in current department or agency 55 36 9 0 0 0 0 91 0 21

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 32 3 2 1 0 0 94 3 100
2018 3 to 10 years in current department or agency 61 28 7 3 1 0 0 89 4 136
2018 11 to 20 years in current department or agency 51 38 8 1 1 0 0 90 2 99
2018 More than 20 years in current department or agency 66 28 0 0 6 0 0 94 6 18
2017 Less than 3 years in current department or agency 56 36 5 3 0 0 0 92 3 107
2017 3 to 10 years in current department or agency 49 42 6 1 1 0 0 91 3 141
2017 11 to 20 years in current department or agency 49 35 10 4 2 0 0 84 6 96
2017 More than 20 years in current department or agency 62 38 0 0 0 0 0 100 0 20
2014 Less than 3 years in current department or agency 54 43 1 1 0 0 0 97 1 69
2014 3 to 10 years in current department or agency 47 47 4 2 1 0 0 94 2 163
2014 11 to 20 years in current department or agency 58 26 6 8 3 0 0 84 10 80
2014 More than 20 years in current department or agency 62 34 3 0 0 0 0 97 0 29

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 42 10 2 4 1 0 84 6 100
2018 3 to 10 years in current department or agency 39 38 12 7 4 0 0 77 11 137
2018 11 to 20 years in current department or agency 34 40 13 10 2 0 0 75 12 99
2018 More than 20 years in current department or agency 34 32 16 12 6 0 0 66 18 18
2017 Less than 3 years in current department or agency 42 45 10 3 1 0 0 87 4 107
2017 3 to 10 years in current department or agency 36 39 16 7 2 0 0 75 9 141
2017 11 to 20 years in current department or agency 31 39 9 13 7 0 0 71 20 96
2017 More than 20 years in current department or agency 51 45 4 0 0 0 0 96 0 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 34 10 3 1 0 0 86 4 100
2018 3 to 10 years in current department or agency 52 35 10 3 1 0 0 87 4 135
2018 11 to 20 years in current department or agency 61 31 8 0 0 0 0 92 0 97
2018 More than 20 years in current department or agency 77 11 6 6 0 0 0 88 6 18
2017 Less than 3 years in current department or agency 53 40 7 1 0 0 0 92 1 107
2017 3 to 10 years in current department or agency 62 31 6 0 1 0 0 93 1 142
2017 11 to 20 years in current department or agency 64 28 2 2 4 0 0 92 6 96
2017 More than 20 years in current department or agency 78 22 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 58 36 3 3 0 0 0 94 3 69
2014 3 to 10 years in current department or agency 62 29 8 1 1 0 0 91 1 163
2014 11 to 20 years in current department or agency 69 21 6 1 1 0 1 91 3 80
2014 More than 20 years in current department or agency 72 28 0 0 0 0 0 100 0 29

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 44 9 5 0 0 0 86 5 100
2018 3 to 10 years in current department or agency 34 42 13 8 3 0 0 76 11 137
2018 11 to 20 years in current department or agency 28 41 18 10 2 0 0 69 12 99
2018 More than 20 years in current department or agency 35 47 12 6 0 0 0 82 6 17
2017 Less than 3 years in current department or agency 50 39 4 6 1 0 0 89 7 107
2017 3 to 10 years in current department or agency 35 45 10 7 3 0 0 80 10 142
2017 11 to 20 years in current department or agency 36 34 15 7 7 0 0 71 14 96
2017 More than 20 years in current department or agency 55 45 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 34 45 12 7 1 0 0 80 9 69
2014 3 to 10 years in current department or agency 25 45 15 12 2 0 0 71 14 163
2014 11 to 20 years in current department or agency 29 48 9 8 6 0 1 77 14 80
2014 More than 20 years in current department or agency 31 52 10 7 0 0 0 83 7 29

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 31 10 6 0 0 0 84 6 100
2018 3 to 10 years in current department or agency 39 35 12 11 3 0 0 74 14 135
2018 11 to 20 years in current department or agency 37 36 20 6 1 0 0 72 7 99
2018 More than 20 years in current department or agency 55 23 6 6 11 0 0 77 17 18
2017 Less than 3 years in current department or agency 55 33 5 4 4 0 0 88 7 107
2017 3 to 10 years in current department or agency 35 43 13 6 3 1 0 78 9 142
2017 11 to 20 years in current department or agency 44 31 10 8 7 0 0 75 15 95
2017 More than 20 years in current department or agency 64 27 4 4 0 0 0 91 4 21
2014 Less than 3 years in current department or agency 41 44 10 4 1 0 0 84 6 69
2014 3 to 10 years in current department or agency 34 45 11 7 4 0 0 79 10 163
2014 11 to 20 years in current department or agency 36 40 8 9 5 0 3 78 14 80
2014 More than 20 years in current department or agency 41 45 10 3 0 0 0 86 3 29

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 38 11 3 2 0 0 84 5 100
2018 3 to 10 years in current department or agency 38 40 13 9 1 0 0 77 10 136
2018 11 to 20 years in current department or agency 41 35 15 8 0 1 0 77 8 99
2018 More than 20 years in current department or agency 53 28 6 6 6 0 0 81 12 17
2017 Less than 3 years in current department or agency 53 34 9 5 0 0 0 87 5 107
2017 3 to 10 years in current department or agency 37 40 12 9 2 0 0 77 11 142
2017 11 to 20 years in current department or agency 34 42 16 4 4 0 0 76 8 96
2017 More than 20 years in current department or agency 45 37 13 5 0 0 0 82 5 21
2014 Less than 3 years in current department or agency 39 42 10 6 1 1 0 82 7 69
2014 3 to 10 years in current department or agency 31 42 15 6 5 0 1 73 11 163
2014 11 to 20 years in current department or agency 36 36 13 10 4 0 1 73 14 80
2014 More than 20 years in current department or agency 34 52 7 3 3 0 0 86 7 29

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 37 6 9 0 0 0 85 9 100
2018 3 to 10 years in current department or agency 47 35 10 6 2 0 0 82 8 137
2018 11 to 20 years in current department or agency 54 37 7 2 0 0 0 91 2 99
2018 More than 20 years in current department or agency 69 12 12 6 0 0 0 82 6 17
2017 Less than 3 years in current department or agency 49 42 8 0 2 0 0 91 2 107
2017 3 to 10 years in current department or agency 48 41 8 2 1 0 0 90 3 142
2017 11 to 20 years in current department or agency 52 38 3 4 3 0 0 90 7 96
2017 More than 20 years in current department or agency 73 27 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 49 38 6 4 3 0 0 87 7 69
2014 3 to 10 years in current department or agency 37 46 10 4 2 1 0 83 7 163
2014 11 to 20 years in current department or agency 49 33 13 5 0 0 1 82 5 80
2014 More than 20 years in current department or agency 66 17 10 3 3 0 0 83 7 29

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 23 12 8 2 0 0 78 10 100
2018 3 to 10 years in current department or agency 40 41 13 6 1 0 0 80 6 138
2018 11 to 20 years in current department or agency 46 33 12 8 1 0 0 79 9 99
2018 More than 20 years in current department or agency 40 33 11 11 5 0 0 73 16 18
2017 Less than 3 years in current department or agency 45 31 20 3 1 1 0 76 4 107
2017 3 to 10 years in current department or agency 42 38 17 2 1 0 0 79 3 142
2017 11 to 20 years in current department or agency 39 33 17 9 2 0 0 72 11 96
2017 More than 20 years in current department or agency 44 33 13 5 4 0 0 77 10 21
2014 Less than 3 years in current department or agency 37 35 15 9 4 0 0 72 13 69
2014 3 to 10 years in current department or agency 37 44 11 8 1 0 0 80 9 163
2014 11 to 20 years in current department or agency 25 41 20 13 1 0 0 66 14 80
2014 More than 20 years in current department or agency 34 31 28 7 0 0 0 66 7 29

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 17 38 23 16 2 1 41 20 99
2018 3 to 10 years in current department or agency 5 21 38 23 11 1 1 34 27 138
2018 11 to 20 years in current department or agency 4 21 51 19 5 0 0 24 26 97
2018 More than 20 years in current department or agency 0 38 22 29 12 0 0 40 38 18
2017 Less than 3 years in current department or agency 4 15 42 23 10 2 4 36 20 107
2017 3 to 10 years in current department or agency 3 14 45 23 14 0 1 37 17 141
2017 11 to 20 years in current department or agency 6 20 41 27 5 0 1 32 27 96
2017 More than 20 years in current department or agency 9 31 38 18 4 0 0 23 40 21
2014 Less than 3 years in current department or agency 3 18 34 25 16 1 3 42 22 68
2014 3 to 10 years in current department or agency 5 23 37 26 7 1 1 33 29 163
2014 11 to 20 years in current department or agency 5 24 45 14 9 0 4 23 30 80
2014 More than 20 years in current department or agency 10 28 28 28 7 0 0 34 38 29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 10 24 34 22 7 0 61 13 99
2018 3 to 10 years in current department or agency 7 12 41 22 17 1 1 40 19 138
2018 11 to 20 years in current department or agency 6 18 33 33 7 2 0 41 25 97
2018 More than 20 years in current department or agency 0 17 49 16 18 0 0 34 17 18
2017 Less than 3 years in current department or agency 3 9 27 26 24 8 5 56 13 107
2017 3 to 10 years in current department or agency 7 17 23 27 21 3 1 50 25 141
2017 11 to 20 years in current department or agency 2 23 20 29 22 1 2 53 26 96
2017 More than 20 years in current department or agency 5 23 44 19 9 0 0 28 28 20
2014 Less than 3 years in current department or agency 6 15 15 23 28 7 6 59 24 68
2014 3 to 10 years in current department or agency 4 12 31 32 17 2 2 51 17 163
2014 11 to 20 years in current department or agency 8 16 25 34 14 0 4 49 25 80
2014 More than 20 years in current department or agency 10 10 41 14 21 3 0 36 21 29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 12 30 33 14 3 1 48 20 99
2018 3 to 10 years in current department or agency 10 16 39 26 6 1 1 33 27 137
2018 11 to 20 years in current department or agency 11 33 34 17 4 0 1 21 45 96
2018 More than 20 years in current department or agency 0 21 39 22 18 0 0 39 21 18
2017 Less than 3 years in current department or agency 6 14 30 29 14 4 4 46 22 107
2017 3 to 10 years in current department or agency 10 20 39 18 9 1 2 28 32 142
2017 11 to 20 years in current department or agency 9 28 33 22 8 0 0 30 37 96
2017 More than 20 years in current department or agency 14 32 26 19 9 0 0 28 46 21
2014 Less than 3 years in current department or agency 10 18 26 25 13 3 4 41 30 68
2014 3 to 10 years in current department or agency 8 28 32 23 8 0 1 31 36 163
2014 11 to 20 years in current department or agency 9 21 34 23 10 1 3 34 31 80
2014 More than 20 years in current department or agency 7 31 28 14 14 3 3 30 41 29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 12 23 35 25 4 0 62 14 97
2018 3 to 10 years in current department or agency 2 11 39 30 15 2 0 46 14 137
2018 11 to 20 years in current department or agency 5 14 41 34 5 0 0 39 19 97
2018 More than 20 years in current department or agency 6 5 49 28 12 0 0 40 11 18
2017 Less than 3 years in current department or agency 0 8 27 36 23 3 3 63 9 107
2017 3 to 10 years in current department or agency 1 15 33 35 14 1 2 50 17 141
2017 11 to 20 years in current department or agency 8 14 35 34 9 0 0 43 22 96
2017 More than 20 years in current department or agency 5 9 30 38 18 0 0 56 14 20
2014 Less than 3 years in current department or agency 5 9 32 30 20 1 3 53 14 67
2014 3 to 10 years in current department or agency 3 14 41 30 11 0 1 41 17 163
2014 11 to 20 years in current department or agency 6 25 36 25 8 0 0 33 31 80
2014 More than 20 years in current department or agency 7 24 48 14 3 3 0 18 32 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 23 21 25 8 1 51 24 99
2018 3 to 10 years in current department or agency 8 21 35 25 10 1 0 36 29 138
2018 11 to 20 years in current department or agency 9 26 39 20 4 0 1 25 36 98
2018 More than 20 years in current department or agency 6 32 33 17 12 0 0 29 38 18
2017 Less than 3 years in current department or agency 3 11 28 25 22 5 7 53 15 107
2017 3 to 10 years in current department or agency 7 25 35 19 9 1 4 29 34 141
2017 11 to 20 years in current department or agency 10 27 30 24 8 0 2 32 37 96
2017 More than 20 years in current department or agency 23 23 27 9 18 0 0 27 46 21
2014 Less than 3 years in current department or agency 9 15 32 19 13 1 10 36 27 68
2014 3 to 10 years in current department or agency 20 33 26 15 5 1 1 20 53 163
2014 11 to 20 years in current department or agency 19 25 36 11 6 0 3 18 45 80
2014 More than 20 years in current department or agency 21 17 45 14 0 3 0 14 39 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 22 30 20 18 4 1 41 28 98
2018 3 to 10 years in current department or agency 12 20 31 26 9 1 1 36 32 137
2018 11 to 20 years in current department or agency 10 20 30 27 11 2 1 39 30 96
2018 More than 20 years in current department or agency 12 38 27 12 12 0 0 23 50 18
2017 Less than 3 years in current department or agency 3 17 30 23 14 9 5 43 22 107
2017 3 to 10 years in current department or agency 13 21 28 25 11 1 1 37 34 141
2017 11 to 20 years in current department or agency 6 23 27 23 17 1 2 42 31 96
2017 More than 20 years in current department or agency 9 18 39 29 5 0 0 34 28 20
2014 Less than 3 years in current department or agency 5 18 23 28 13 9 4 48 26 67
2014 3 to 10 years in current department or agency 8 13 35 25 16 1 2 42 22 163
2014 11 to 20 years in current department or agency 11 16 35 30 6 0 1 37 28 80
2014 More than 20 years in current department or agency 7 21 45 14 10 0 3 25 29 29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 32 28 17 2 0 46 22 99
2018 3 to 10 years in current department or agency 9 19 41 22 7 2 0 30 29 138
2018 11 to 20 years in current department or agency 7 19 46 19 7 1 0 26 27 97
2018 More than 20 years in current department or agency 12 33 32 11 12 0 0 23 45 18
2017 Less than 3 years in current department or agency 6 12 40 22 11 6 3 36 20 107
2017 3 to 10 years in current department or agency 10 19 41 20 8 1 1 28 30 141
2017 11 to 20 years in current department or agency 7 25 38 17 10 0 2 28 33 96
2017 More than 20 years in current department or agency 5 10 66 10 9 0 0 19 15 20
2014 Less than 3 years in current department or agency 6 16 28 24 19 4 3 46 24 68
2014 3 to 10 years in current department or agency 9 21 39 21 7 1 1 29 31 163
2014 11 to 20 years in current department or agency 6 31 26 26 8 1 1 35 38 80
2014 More than 20 years in current department or agency 3 17 45 17 14 3 0 32 21 29
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 32 10 4 2 11 5 81 7 100
2018 3 to 10 years in current department or agency 24 40 14 14 4 2 2 67 18 137
2018 11 to 20 years in current department or agency 22 40 21 8 4 2 2 65 13 99
2018 More than 20 years in current department or agency 38 27 17 12 0 0 6 70 12 18
2017 Less than 3 years in current department or agency 34 31 6 6 5 9 9 79 14 107
2017 3 to 10 years in current department or agency 31 33 11 13 3 3 6 70 18 142
2017 11 to 20 years in current department or agency 29 30 20 8 10 1 2 60 19 96
2017 More than 20 years in current department or agency 41 40 4 10 4 0 0 82 14 21
2014 Less than 3 years in current department or agency 40 25 7 7 1 10 9 80 11 69
2014 3 to 10 years in current department or agency 25 29 16 12 7 5 5 61 22 163
2014 11 to 20 years in current department or agency 31 41 13 5 9 0 1 73 14 80
2014 More than 20 years in current department or agency 34 38 14 10 0 0 3 75 11 29

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 34 4 4 2 1 0 90 6 100
2018 3 to 10 years in current department or agency 44 38 9 4 4 0 0 83 8 138
2018 11 to 20 years in current department or agency 49 36 5 7 3 0 0 85 10 99
2018 More than 20 years in current department or agency 49 45 6 0 0 0 0 94 0 18
2017 Less than 3 years in current department or agency 52 33 5 7 2 2 0 87 9 107
2017 3 to 10 years in current department or agency 54 33 4 6 3 1 0 87 8 142
2017 11 to 20 years in current department or agency 44 33 8 8 5 1 0 79 13 96
2017 More than 20 years in current department or agency 58 38 5 0 0 0 0 95 0 20
2014 Less than 3 years in current department or agency 49 40 3 6 3 0 0 89 9 69
2014 3 to 10 years in current department or agency 46 31 9 11 2 0 0 77 13 163
2014 11 to 20 years in current department or agency 46 34 5 9 6 0 0 80 15 79
2014 More than 20 years in current department or agency 55 38 3 0 3 0 0 93 3 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 20 17 9 5 29 3 54 21 100
2018 3 to 10 years in current department or agency 10 27 16 20 12 13 2 44 38 138
2018 11 to 20 years in current department or agency 14 30 19 20 9 5 2 48 32 99
2018 More than 20 years in current department or agency 38 21 35 0 6 0 0 60 6 18
2017 Less than 3 years in current department or agency 10 13 15 18 3 38 3 39 35 107
2017 3 to 10 years in current department or agency 15 26 15 15 10 17 2 50 31 142
2017 11 to 20 years in current department or agency 10 30 12 17 16 13 1 47 39 96
2017 More than 20 years in current department or agency 23 40 10 13 10 0 4 66 24 21
2014 Less than 3 years in current department or agency 16 13 19 19 4 26 3 40 33 69
2014 3 to 10 years in current department or agency 12 25 10 24 17 10 2 42 46 163
2014 11 to 20 years in current department or agency 10 26 18 23 11 9 4 41 39 80
2014 More than 20 years in current department or agency 17 38 7 24 3 7 3 62 31 29

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 30 4 0 1 1 0 95 1 100
2018 3 to 10 years in current department or agency 57 33 6 3 1 0 0 90 4 138
2018 11 to 20 years in current department or agency 61 29 6 4 0 0 0 90 4 99
2018 More than 20 years in current department or agency 60 34 6 0 0 0 0 94 0 18
2017 Less than 3 years in current department or agency 67 20 4 9 0 0 0 87 9 107
2017 3 to 10 years in current department or agency 59 33 4 3 1 0 0 92 4 142
2017 11 to 20 years in current department or agency 43 41 9 3 4 0 0 84 7 96
2017 More than 20 years in current department or agency 64 36 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 57 34 3 4 1 0 0 91 6 69
2014 3 to 10 years in current department or agency 48 40 7 4 1 0 0 88 5 163
2014 11 to 20 years in current department or agency 53 35 3 5 5 0 0 88 10 80
2014 More than 20 years in current department or agency 64 29 7 0 0 0 0 93 0 28

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 40 6 0 1 1 0 93 1 100
2018 3 to 10 years in current department or agency 49 37 9 4 1 0 0 86 6 138
2018 11 to 20 years in current department or agency 42 44 7 5 1 0 0 87 6 99
2018 More than 20 years in current department or agency 71 6 23 0 0 0 0 77 0 18
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 39 7 5 3 0 2 85 8 100
2018 3 to 10 years in current department or agency 44 38 6 8 3 1 0 83 11 136
2018 11 to 20 years in current department or agency 48 36 8 6 2 0 0 84 8 99
2018 More than 20 years in current department or agency 55 39 0 0 6 0 0 94 6 18
2017 Less than 3 years in current department or agency 48 38 6 7 2 0 0 86 9 107
2017 3 to 10 years in current department or agency 51 29 7 10 2 1 1 81 12 142
2017 11 to 20 years in current department or agency 45 27 11 10 6 0 1 73 16 96
2017 More than 20 years in current department or agency 59 32 4 4 0 0 0 91 4 21
2014 Less than 3 years in current department or agency 45 33 6 15 0 1 0 79 15 69
2014 3 to 10 years in current department or agency 39 37 9 10 4 1 0 77 14 163
2014 11 to 20 years in current department or agency 36 38 10 10 5 1 0 75 15 80
2014 More than 20 years in current department or agency 52 34 3 3 3 0 3 89 7 29

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 28 4 4 2 3 0 90 6 100
2018 3 to 10 years in current department or agency 54 31 6 6 2 1 0 86 8 134
2018 11 to 20 years in current department or agency 54 35 9 2 0 0 0 89 2 99
2018 More than 20 years in current department or agency 60 34 0 0 6 0 0 94 6 18
2017 Less than 3 years in current department or agency 63 23 5 6 1 1 1 87 7 107
2017 3 to 10 years in current department or agency 57 24 8 6 1 2 1 83 8 142
2017 11 to 20 years in current department or agency 51 26 10 6 4 1 1 79 10 96
2017 More than 20 years in current department or agency 68 23 4 4 0 0 0 91 4 21
2014 Less than 3 years in current department or agency 50 32 9 6 1 0 1 84 7 69
2014 3 to 10 years in current department or agency 47 31 15 4 2 1 0 78 7 163
2014 11 to 20 years in current department or agency 45 30 13 4 9 0 0 75 13 80
2014 More than 20 years in current department or agency 48 38 7 0 3 0 3 89 4 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 6 5 1 1 0 88 6 100
2018 3 to 10 years in current department or agency 51 33 7 5 3 1 0 85 8 136
2018 11 to 20 years in current department or agency 48 33 15 3 1 0 0 81 4 99
2018 More than 20 years in current department or agency 60 29 5 0 6 0 0 89 6 18
2017 Less than 3 years in current department or agency 54 32 5 7 1 1 1 88 8 107
2017 3 to 10 years in current department or agency 52 29 7 9 2 1 0 82 11 142
2017 11 to 20 years in current department or agency 43 28 16 7 4 0 1 72 11 96
2017 More than 20 years in current department or agency 67 19 5 9 0 0 0 86 9 20
2014 Less than 3 years in current department or agency 52 38 3 4 3 0 0 90 7 69
2014 3 to 10 years in current department or agency 40 33 15 8 3 1 0 74 11 163
2014 11 to 20 years in current department or agency 41 38 8 9 5 0 0 79 14 80
2014 More than 20 years in current department or agency 48 38 3 7 0 0 3 89 7 29

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 26 6 4 0 2 0 90 4 100
2018 3 to 10 years in current department or agency 59 28 7 3 3 1 0 88 6 136
2018 11 to 20 years in current department or agency 61 27 7 5 0 0 0 88 5 99
2018 More than 20 years in current department or agency 77 17 0 0 6 0 0 94 6 18
2017 Less than 3 years in current department or agency 69 20 7 1 2 1 0 90 3 107
2017 3 to 10 years in current department or agency 64 26 6 1 3 1 0 91 4 141
2017 11 to 20 years in current department or agency 56 22 7 9 4 0 1 79 14 96
2017 More than 20 years in current department or agency 72 28 0 0 0 0 0 100 0 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 23 7 6 3 0 1 84 9 100
2018 3 to 10 years in current department or agency 52 30 10 4 3 0 0 82 7 136
2018 11 to 20 years in current department or agency 55 30 10 4 1 0 0 85 5 98
2018 More than 20 years in current department or agency 66 23 5 0 6 0 0 89 6 18
2017 Less than 3 years in current department or agency 63 26 6 2 3 0 0 89 5 107
2017 3 to 10 years in current department or agency 61 23 7 6 2 0 0 85 8 142
2017 11 to 20 years in current department or agency 53 23 12 8 4 0 0 75 12 96
2017 More than 20 years in current department or agency 64 32 4 0 0 0 0 96 0 21
2014 Less than 3 years in current department or agency 43 38 6 9 4 0 0 81 13 69
2014 3 to 10 years in current department or agency 48 31 11 7 4 0 0 79 10 163
2014 11 to 20 years in current department or agency 53 24 9 11 4 0 0 76 15 80
2014 More than 20 years in current department or agency 62 28 0 7 0 0 3 93 7 29
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 44 8 4 0 13 4 84 5 23
2018 3 to 10 years in current department or agency 16 36 6 16 6 2 18 65 27 50
2018 11 to 20 years in current department or agency 25 29 14 11 5 4 12 64 19 44
2018 More than 20 years in current department or agency 40 38 11 0 11 0 0 79 11 10
2017 Less than 3 years in current department or agency 20 37 9 4 4 12 16 78 11 25
2017 3 to 10 years in current department or agency 25 37 14 12 2 0 10 68 16 49
2017 11 to 20 years in current department or agency 30 25 9 11 14 0 11 62 28 43
2017 More than 20 years in current department or agency 25 34 8 16 9 0 8 64 27 12
2014 Less than 3 years in current department or agency 27 46 9 5 5 0 9 80 10 22
2014 3 to 10 years in current department or agency 31 29 15 8 2 0 15 70 11 52
2014 11 to 20 years in current department or agency 28 26 21 10 3 8 5 62 15 39
2014 More than 20 years in current department or agency 31 56 6 6 0 0 0 88 6 16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 30 7 4 1 4 0 88 5 100
2018 3 to 10 years in current department or agency 39 41 13 5 2 0 0 80 7 137
2018 11 to 20 years in current department or agency 32 43 13 10 1 1 0 76 11 99
2018 More than 20 years in current department or agency 44 39 12 5 0 0 0 83 5 18
2017 Less than 3 years in current department or agency 45 33 11 2 2 5 2 84 4 107
2017 3 to 10 years in current department or agency 35 43 11 6 1 4 0 81 7 142
2017 11 to 20 years in current department or agency 39 29 16 6 6 3 1 70 13 96
2017 More than 20 years in current department or agency 53 32 0 5 0 0 9 94 6 20
2014 Less than 3 years in current department or agency 40 35 7 7 3 7 0 81 11 69
2014 3 to 10 years in current department or agency 33 43 11 4 7 2 1 77 11 163
2014 11 to 20 years in current department or agency 40 35 5 10 6 4 0 78 17 80
2014 More than 20 years in current department or agency 41 41 10 7 0 0 0 83 7 29

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 30 7 5 1 6 0 86 6 100
2018 3 to 10 years in current department or agency 30 40 14 12 4 1 0 71 15 137
2018 11 to 20 years in current department or agency 21 39 19 15 5 0 1 60 20 99
2018 More than 20 years in current department or agency 39 38 17 6 0 0 0 77 6 18
2017 Less than 3 years in current department or agency 42 42 9 2 1 3 2 88 3 107
2017 3 to 10 years in current department or agency 29 43 17 6 4 1 0 73 10 141
2017 11 to 20 years in current department or agency 28 33 21 12 7 0 0 60 19 96
2017 More than 20 years in current department or agency 52 34 9 0 0 0 5 90 0 20
2014 Less than 3 years in current department or agency 45 31 12 7 3 3 0 77 11 69
2014 3 to 10 years in current department or agency 26 47 14 6 6 1 0 74 12 163
2014 11 to 20 years in current department or agency 34 34 9 16 5 3 0 69 22 80
2014 More than 20 years in current department or agency 31 45 14 10 0 0 0 76 10 29

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 35 9 9 2 7 0 78 12 98
2018 3 to 10 years in current department or agency 18 39 23 12 7 2 0 57 19 137
2018 11 to 20 years in current department or agency 15 38 18 22 6 1 0 53 28 99
2018 More than 20 years in current department or agency 22 49 23 6 0 0 0 71 6 18
2017 Less than 3 years in current department or agency 29 38 17 7 1 6 2 73 9 106
2017 3 to 10 years in current department or agency 17 38 27 9 6 3 0 57 15 142
2017 11 to 20 years in current department or agency 20 35 17 20 7 1 0 56 28 96
2017 More than 20 years in current department or agency 28 49 19 0 0 0 5 80 0 20
2014 Less than 3 years in current department or agency 33 29 14 9 3 11 0 70 13 69
2014 3 to 10 years in current department or agency 17 50 18 8 6 1 0 68 14 163
2014 11 to 20 years in current department or agency 19 44 11 15 9 3 0 64 24 80
2014 More than 20 years in current department or agency 21 45 24 7 3 0 0 66 10 29

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 43 12 13 2 3 0 72 16 100
2018 3 to 10 years in current department or agency 13 43 17 20 7 0 0 56 27 137
2018 11 to 20 years in current department or agency 9 41 20 22 7 0 0 51 29 99
2018 More than 20 years in current department or agency 6 71 11 0 12 0 0 77 12 18
2017 Less than 3 years in current department or agency 30 41 13 9 3 3 1 74 12 107
2017 3 to 10 years in current department or agency 18 40 19 16 4 3 0 60 21 142
2017 11 to 20 years in current department or agency 21 31 23 12 13 0 0 51 25 96
2017 More than 20 years in current department or agency 23 34 25 14 0 0 5 60 15 20
2014 Less than 3 years in current department or agency 30 38 13 11 3 4 0 71 15 69
2014 3 to 10 years in current department or agency 17 36 18 22 6 1 0 53 28 163
2014 11 to 20 years in current department or agency 13 45 13 21 8 0 1 58 29 80
2014 More than 20 years in current department or agency 21 48 17 10 3 0 0 69 14 29
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 41 8 3 2 1 0 87 5 99
2018 3 to 10 years in current department or agency 32 45 12 7 4 0 0 77 11 137
2018 11 to 20 years in current department or agency 31 42 17 8 2 0 0 73 10 99
2018 More than 20 years in current department or agency 27 61 12 0 0 0 0 88 0 18
2017 Less than 3 years in current department or agency 43 43 5 5 2 3 0 88 7 106
2017 3 to 10 years in current department or agency 32 46 15 6 1 0 0 78 8 142
2017 11 to 20 years in current department or agency 33 45 11 6 4 0 0 79 10 96
2017 More than 20 years in current department or agency 41 46 13 0 0 0 0 87 0 21
2014 Less than 3 years in current department or agency 48 43 6 1 1 0 0 91 3 69
2014 3 to 10 years in current department or agency 38 40 16 3 2 1 0 78 6 163
2014 11 to 20 years in current department or agency 38 40 13 8 1 1 0 78 9 80
2014 More than 20 years in current department or agency 24 62 7 7 0 0 0 86 7 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 8 10 2 8 0 78 13 98
2018 3 to 10 years in current department or agency 26 39 15 10 5 1 3 68 16 138
2018 11 to 20 years in current department or agency 29 43 12 12 3 1 0 73 15 99
2018 More than 20 years in current department or agency 44 56 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 40 35 10 7 2 5 1 80 10 106
2017 3 to 10 years in current department or agency 38 27 20 10 3 3 0 67 13 142
2017 11 to 20 years in current department or agency 35 25 12 14 12 1 1 61 27 96
2017 More than 20 years in current department or agency 54 32 5 9 0 0 0 86 9 21
2014 Less than 3 years in current department or agency 41 34 8 9 3 6 0 79 12 69
2014 3 to 10 years in current department or agency 34 33 13 10 3 4 2 71 14 163
2014 11 to 20 years in current department or agency 48 29 8 8 4 5 0 80 12 80
2014 More than 20 years in current department or agency 45 38 7 10 0 0 0 83 10 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 45 7 1 2 0 0 90 3 98
2018 3 to 10 years in current department or agency 35 40 18 4 2 1 0 75 7 138
2018 11 to 20 years in current department or agency 33 45 14 6 1 0 0 79 7 97
2018 More than 20 years in current department or agency 67 27 6 0 0 0 0 94 0 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 28 19 5 2 27 1 63 10 99
2018 3 to 10 years in current department or agency 18 24 26 12 9 6 4 47 24 138
2018 11 to 20 years in current department or agency 12 22 20 21 15 7 2 38 40 99
2018 More than 20 years in current department or agency 38 39 6 11 0 0 6 82 12 18
2017 Less than 3 years in current department or agency 12 28 20 7 8 19 6 53 20 107
2017 3 to 10 years in current department or agency 11 26 22 21 9 9 1 42 34 142
2017 11 to 20 years in current department or agency 15 15 17 9 24 14 4 38 41 96
2017 More than 20 years in current department or agency 40 18 14 18 0 4 5 64 20 21
2014 Less than 3 years in current department or agency 17 20 18 16 6 20 3 49 28 69
2014 3 to 10 years in current department or agency 12 17 21 22 15 9 4 33 43 163
2014 11 to 20 years in current department or agency 16 19 13 21 18 13 1 41 45 80
2014 More than 20 years in current department or agency 21 28 21 17 0 3 10 56 20 29

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 42 12 6 1 4 0 80 7 97
2018 3 to 10 years in current department or agency 24 37 17 14 8 0 0 61 22 137
2018 11 to 20 years in current department or agency 22 36 20 18 3 0 0 59 21 99
2018 More than 20 years in current department or agency 40 38 11 11 0 0 0 78 11 18
2017 Less than 3 years in current department or agency 34 37 8 11 2 5 3 78 14 107
2017 3 to 10 years in current department or agency 24 41 13 13 6 1 1 67 19 141
2017 11 to 20 years in current department or agency 30 44 13 7 6 0 0 74 13 96
2017 More than 20 years in current department or agency 26 51 18 5 0 0 0 77 5 21
2014 Less than 3 years in current department or agency 27 46 10 4 7 4 0 77 12 69
2014 3 to 10 years in current department or agency 15 31 22 19 12 1 0 47 31 163
2014 11 to 20 years in current department or agency 21 30 13 21 11 3 1 53 34 80
2014 More than 20 years in current department or agency 14 69 7 3 7 0 0 83 10 29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 31 16 16 6 4 2 59 23 99
2018 3 to 10 years in current department or agency 16 29 18 20 13 1 3 47 34 137
2018 11 to 20 years in current department or agency 15 24 20 24 15 0 1 39 40 98
2018 More than 20 years in current department or agency 22 51 16 10 0 0 0 73 10 18
2017 Less than 3 years in current department or agency 22 34 11 14 5 7 5 65 23 107
2017 3 to 10 years in current department or agency 18 30 13 22 17 1 0 48 39 142
2017 11 to 20 years in current department or agency 18 28 21 12 19 1 1 47 31 96
2017 More than 20 years in current department or agency 14 54 10 18 0 0 4 71 19 21
2014 Less than 3 years in current department or agency 22 32 10 16 13 6 1 58 31 69
2014 3 to 10 years in current department or agency 11 24 20 21 22 2 1 36 44 163
2014 11 to 20 years in current department or agency 14 32 11 27 13 0 4 47 41 79
2014 More than 20 years in current department or agency 17 38 17 14 10 0 3 57 25 29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 44 14 5 0 2 0 81 5 99
2018 3 to 10 years in current department or agency 27 41 18 7 6 1 0 68 13 136
2018 11 to 20 years in current department or agency 19 42 24 8 3 4 0 63 12 99
2018 More than 20 years in current department or agency 33 50 12 5 0 0 0 83 5 18
2017 Less than 3 years in current department or agency 34 40 14 5 1 6 0 79 7 107
2017 3 to 10 years in current department or agency 22 46 17 11 2 3 0 69 13 140
2017 11 to 20 years in current department or agency 21 41 20 7 5 5 1 66 13 96
2017 More than 20 years in current department or agency 28 59 9 4 0 0 0 87 4 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 33 3 1 1 5 0 95 2 99
2018 3 to 10 years in current department or agency 44 36 14 4 1 1 1 80 5 134
2018 11 to 20 years in current department or agency 41 46 9 1 0 3 0 90 1 99
2018 More than 20 years in current department or agency 40 49 11 0 0 0 0 89 0 18
2017 Less than 3 years in current department or agency 48 32 12 1 2 5 0 84 3 106
2017 3 to 10 years in current department or agency 36 41 15 4 1 3 0 79 6 141
2017 11 to 20 years in current department or agency 41 32 15 5 2 4 0 77 7 96
2017 More than 20 years in current department or agency 56 44 0 0 0 0 0 100 0 20
2014 Less than 3 years in current department or agency 48 28 10 6 1 7 0 81 8 69
2014 3 to 10 years in current department or agency 45 32 15 2 1 4 1 81 3 163
2014 11 to 20 years in current department or agency 44 33 15 4 1 4 0 79 5 80
2014 More than 20 years in current department or agency 34 45 14 3 0 3 0 82 4 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 30 3 2 0 2 0 95 2 100
2018 3 to 10 years in current department or agency 50 32 7 8 2 0 0 82 10 135
2018 11 to 20 years in current department or agency 43 41 11 3 1 1 0 85 4 99
2018 More than 20 years in current department or agency 66 17 17 0 0 0 0 83 0 18
2017 Less than 3 years in current department or agency 48 42 5 5 0 0 0 90 5 106
2017 3 to 10 years in current department or agency 41 44 6 4 1 3 0 88 6 141
2017 11 to 20 years in current department or agency 47 33 11 7 1 1 0 81 8 96
2017 More than 20 years in current department or agency 54 36 10 0 0 0 0 90 0 21
2014 Less than 3 years in current department or agency 55 38 0 4 3 0 0 93 7 69
2014 3 to 10 years in current department or agency 45 44 8 2 1 1 0 89 2 163
2014 11 to 20 years in current department or agency 48 30 16 6 0 0 0 78 6 80
2014 More than 20 years in current department or agency 45 48 7 0 0 0 0 93 0 29

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 21 4 1 1 1 0 94 2 100
2018 3 to 10 years in current department or agency 60 30 6 3 1 0 0 90 4 135
2018 11 to 20 years in current department or agency 58 33 6 2 1 0 0 91 3 99
2018 More than 20 years in current department or agency 66 34 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 68 26 5 0 1 0 0 94 1 107
2017 3 to 10 years in current department or agency 55 37 6 1 0 0 0 92 1 141
2017 11 to 20 years in current department or agency 53 32 8 4 3 0 0 85 7 96
2017 More than 20 years in current department or agency 73 27 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 74 23 1 1 0 0 0 97 1 69
2014 3 to 10 years in current department or agency 60 31 7 1 1 0 0 91 1 162
2014 11 to 20 years in current department or agency 59 26 9 4 3 0 0 85 6 80
2014 More than 20 years in current department or agency 66 31 3 0 0 0 0 97 0 29

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 30 5 4 1 2 0 90 5 99
2018 3 to 10 years in current department or agency 51 33 10 3 2 0 0 84 5 134
2018 11 to 20 years in current department or agency 51 38 10 1 0 0 0 89 1 97
2018 More than 20 years in current department or agency 55 45 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 62 27 8 1 1 2 0 90 2 107
2017 3 to 10 years in current department or agency 50 37 9 3 1 0 0 87 4 142
2017 11 to 20 years in current department or agency 51 33 6 6 3 1 0 85 9 96
2017 More than 20 years in current department or agency 73 27 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 53 37 7 1 1 0 0 90 3 69
2014 3 to 10 years in current department or agency 40 40 13 6 1 0 0 80 7 163
2014 11 to 20 years in current department or agency 50 29 14 3 5 0 0 79 8 80
2014 More than 20 years in current department or agency 52 38 3 7 0 0 0 90 7 29

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 31 6 3 1 2 0 90 4 99
2018 3 to 10 years in current department or agency 47 35 11 5 2 0 0 81 7 135
2018 11 to 20 years in current department or agency 44 43 8 5 0 0 0 87 5 98
2018 More than 20 years in current department or agency 55 45 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 59 32 5 2 2 0 0 91 4 107
2017 3 to 10 years in current department or agency 47 39 10 3 1 0 0 86 4 142
2017 11 to 20 years in current department or agency 54 28 9 7 2 0 0 82 9 96
2017 More than 20 years in current department or agency 68 32 0 0 0 0 0 100 0 21
2014 Less than 3 years in current department or agency 58 34 6 1 1 0 0 91 3 69
2014 3 to 10 years in current department or agency 40 40 13 6 1 1 0 80 7 163
2014 11 to 20 years in current department or agency 48 33 10 5 5 0 0 80 10 80
2014 More than 20 years in current department or agency 55 31 7 7 0 0 0 86 7 29

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 27 20 6 3 5 0 70 9 100
2018 3 to 10 years in current department or agency 41 28 16 7 7 1 0 69 14 135
2018 11 to 20 years in current department or agency 41 35 13 5 2 4 0 79 7 99
2018 More than 20 years in current department or agency 56 22 17 5 0 0 0 78 5 18
2017 Less than 3 years in current department or agency 40 29 17 6 5 2 1 71 12 107
2017 3 to 10 years in current department or agency 40 27 19 6 6 1 0 69 12 142
2017 11 to 20 years in current department or agency 46 27 14 4 5 3 1 76 10 96
2017 More than 20 years in current department or agency 57 33 5 0 0 5 0 95 0 20
2014 Less than 3 years in current department or agency 46 29 16 6 1 1 0 76 7 69
2014 3 to 10 years in current department or agency 31 29 18 11 7 3 0 63 18 163
2014 11 to 20 years in current department or agency 48 23 15 11 4 0 0 70 15 80
2014 More than 20 years in current department or agency 48 34 3 7 0 3 3 89 7 29
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 27 39 100
2018 3 to 10 years in current department or agency 25 35 41 138
2018 11 to 20 years in current department or agency 14 41 45 98
2018 More than 20 years in current department or agency 23 55 23 18
2017 Less than 3 years in current department or agency 29 33 38 107
2017 3 to 10 years in current department or agency 30 40 30 142
2017 11 to 20 years in current department or agency 18 53 29 95
2017 More than 20 years in current department or agency 26 46 28 21
2014 Less than 3 years in current department or agency 41 36 23 69
2014 3 to 10 years in current department or agency 29 36 35 163
2014 11 to 20 years in current department or agency 18 50 33 80
2014 More than 20 years in current department or agency 38 48 14 29

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18 41 9 29 3 34
2018 3 to 10 years in current department or agency 14 29 48 6 0 3 34
2017 Less than 3 years in current department or agency 0 19 39 13 27 3 30
2017 3 to 10 years in current department or agency 10 39 38 2 3 7 42
2017 11 to 20 years in current department or agency 50 22 17 6 6 0 18
2014 Less than 3 years in current department or agency 7 33 25 11 9999 24 28
2014 3 to 10 years in current department or agency 2 40 40 15 9999 4 48
2014 11 to 20 years in current department or agency 29 14 29 7 9999 21 14
2014 More than 20 years in current department or agency 64 27 0 0 9999 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 93 100
2018 3 to 10 years in current department or agency 12 88 138

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 68 16

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 43 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 62 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 63 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 50 16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 50 16

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 56 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 11 15 2 2 42 8 62 8 100
2018 3 to 10 years in current department or agency 18 17 15 9 7 28 6 52 24 137
2018 11 to 20 years in current department or agency 13 21 23 12 5 22 3 46 23 99
2018 More than 20 years in current department or agency 33 27 16 6 0 12 6 73 7 18
2017 Less than 3 years in current department or agency 12 14 11 4 1 43 15 62 12 107
2017 3 to 10 years in current department or agency 15 22 17 8 6 26 7 54 21 142
2017 11 to 20 years in current department or agency 13 19 12 10 15 23 7 46 37 96
2017 More than 20 years in current department or agency 26 19 18 0 5 26 4 66 7 21
2014 Less than 3 years in current department or agency 17 6 13 9 1 35 19 50 22 69
2014 3 to 10 years in current department or agency 4 14 19 12 8 31 12 32 34 163
2014 11 to 20 years in current department or agency 18 10 18 11 13 25 6 40 35 80
2014 More than 20 years in current department or agency 17 28 14 7 0 31 3 68 11 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33 13 2 2 9 1 81 5 100
2018 3 to 10 years in current department or agency 37 28 16 5 5 8 1 71 11 138
2018 11 to 20 years in current department or agency 32 36 20 7 3 2 0 69 11 99
2018 More than 20 years in current department or agency 61 28 0 5 0 6 0 94 6 18
2017 Less than 3 years in current department or agency 35 28 15 6 0 14 2 75 7 107
2017 3 to 10 years in current department or agency 29 36 22 3 2 8 0 70 6 142
2017 11 to 20 years in current department or agency 29 32 11 12 8 8 0 66 22 96
2017 More than 20 years in current department or agency 55 26 0 0 5 13 0 94 6 21
2014 Less than 3 years in current department or agency 32 27 10 1 1 24 3 82 4 69
2014 3 to 10 years in current department or agency 18 27 27 7 4 13 2 54 14 163
2014 11 to 20 years in current department or agency 25 33 20 6 5 11 0 65 13 80
2014 More than 20 years in current department or agency 45 28 10 3 0 14 0 84 4 29
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 94 138

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 14 12 1 1 40 9 73 4 99
2018 3 to 10 years in current department or agency 20 15 20 3 4 31 7 57 11 137
2018 11 to 20 years in current department or agency 16 22 21 3 6 28 3 56 14 99
2018 More than 20 years in current department or agency 28 33 16 0 6 12 6 73 7 18
2017 Less than 3 years in current department or agency 17 16 6 3 0 41 18 80 6 107
2017 3 to 10 years in current department or agency 15 15 19 3 3 37 9 55 10 142
2017 11 to 20 years in current department or agency 20 13 15 2 4 37 9 61 11 96
2017 More than 20 years in current department or agency 22 18 9 0 10 37 4 69 16 21
2014 Less than 3 years in current department or agency 17 6 12 3 1 44 16 58 11 68
2014 3 to 10 years in current department or agency 9 15 16 2 1 41 17 55 7 163
2014 11 to 20 years in current department or agency 20 14 14 6 1 39 5 61 14 79
2014 More than 20 years in current department or agency 28 17 21 0 0 31 3 68 0 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 34 7 2 1 9 1 89 3 98
2018 3 to 10 years in current department or agency 36 35 15 1 4 7 1 78 6 137
2018 11 to 20 years in current department or agency 36 37 17 2 3 5 0 77 5 99
2018 More than 20 years in current department or agency 55 28 6 5 0 6 0 88 6 18
2017 Less than 3 years in current department or agency 43 30 9 3 1 12 2 85 4 107
2017 3 to 10 years in current department or agency 27 35 20 3 3 10 2 71 7 142
2017 11 to 20 years in current department or agency 38 31 14 2 4 10 1 77 7 96
2017 More than 20 years in current department or agency 51 26 0 5 4 13 0 89 11 21
2014 Less than 3 years in current department or agency 37 28 12 3 0 20 0 82 4 69
2014 3 to 10 years in current department or agency 25 27 22 1 2 19 5 67 4 162
2014 11 to 20 years in current department or agency 31 30 14 3 4 18 1 75 8 80
2014 More than 20 years in current department or agency 45 21 21 0 0 14 0 76 0 29
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 29 16 4 1 0 1 79 5 100
2018 3 to 10 years in current department or agency 46 28 14 4 4 1 3 77 8 136
2018 11 to 20 years in current department or agency 43 34 10 9 1 0 2 79 10 99
2018 More than 20 years in current department or agency 71 6 6 0 11 0 6 82 12 18
2017 Less than 3 years in current department or agency 40 34 13 3 7 0 3 77 10 107
2017 3 to 10 years in current department or agency 33 35 16 8 4 1 3 71 12 142
2017 11 to 20 years in current department or agency 54 22 6 10 7 0 1 76 17 96
2017 More than 20 years in current department or agency 54 19 13 9 4 0 0 74 13 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 30 32 11 6 0 1 50 17 100
2018 3 to 10 years in current department or agency 14 30 30 17 10 0 0 44 26 137
2018 11 to 20 years in current department or agency 12 21 36 24 6 0 0 34 30 98
2018 More than 20 years in current department or agency 28 18 22 21 6 0 6 48 28 18
2017 Less than 3 years in current department or agency 19 32 22 19 6 1 1 52 26 107
2017 3 to 10 years in current department or agency 12 28 33 18 8 0 1 41 26 142
2017 11 to 20 years in current department or agency 16 22 34 17 9 1 0 39 27 96
2017 More than 20 years in current department or agency 18 22 36 15 9 0 0 40 24 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 28 21 11 1 0 2 66 12 100
2018 3 to 10 years in current department or agency 26 27 28 15 2 0 1 54 18 137
2018 11 to 20 years in current department or agency 17 36 30 13 4 0 0 53 17 99
2018 More than 20 years in current department or agency 28 23 22 16 6 0 5 53 23 18
2017 Less than 3 years in current department or agency 34 30 19 8 5 1 4 68 13 107
2017 3 to 10 years in current department or agency 23 30 30 13 1 1 3 55 15 142
2017 11 to 20 years in current department or agency 22 24 30 16 8 0 0 46 24 96
2017 More than 20 years in current department or agency 36 18 29 13 4 0 0 54 18 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 22 24 19 3 0 2 53 23 100
2018 3 to 10 years in current department or agency 15 36 19 20 10 0 1 51 30 137
2018 11 to 20 years in current department or agency 11 35 25 16 12 0 0 47 28 99
2018 More than 20 years in current department or agency 34 17 33 11 6 0 0 51 16 18
2017 Less than 3 years in current department or agency 25 28 22 13 7 3 3 56 21 107
2017 3 to 10 years in current department or agency 16 28 28 18 8 0 2 45 27 142
2017 11 to 20 years in current department or agency 18 27 29 12 13 1 0 45 26 96
2017 More than 20 years in current department or agency 23 26 19 23 9 0 0 49 32 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 19 16 1 1 2 5 80 2 99
2018 3 to 10 years in current department or agency 46 28 14 6 1 0 5 78 8 137
2018 11 to 20 years in current department or agency 48 30 14 4 0 0 4 81 4 99
2018 More than 20 years in current department or agency 45 23 11 11 0 0 11 76 12 18
2017 Less than 3 years in current department or agency 51 20 15 6 0 1 8 78 6 106
2017 3 to 10 years in current department or agency 39 32 13 5 1 0 10 79 6 142
2017 11 to 20 years in current department or agency 40 26 16 2 2 2 12 77 5 96
2017 More than 20 years in current department or agency 26 27 24 9 0 0 13 62 10 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 21 16 12 6 0 2 65 18 100
2018 3 to 10 years in current department or agency 35 24 26 9 6 0 1 59 15 137
2018 11 to 20 years in current department or agency 28 38 23 4 6 0 0 67 10 99
2018 More than 20 years in current department or agency 39 23 27 6 5 0 0 62 11 18
2017 Less than 3 years in current department or agency 34 31 21 11 2 0 1 66 13 107
2017 3 to 10 years in current department or agency 25 37 24 9 3 0 2 64 12 142
2017 11 to 20 years in current department or agency 24 25 27 19 5 0 0 49 24 96
2017 More than 20 years in current department or agency 27 35 28 10 0 0 0 62 10 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 44 22 5 1 0 2 72 6 98
2018 3 to 10 years in current department or agency 22 36 25 10 5 1 1 59 15 138
2018 11 to 20 years in current department or agency 17 40 23 12 5 1 1 59 18 99
2018 More than 20 years in current department or agency 23 43 27 0 6 0 0 67 6 18
2017 Less than 3 years in current department or agency 33 35 21 10 1 0 1 68 11 107
2017 3 to 10 years in current department or agency 22 41 22 13 1 0 2 64 14 142
2017 11 to 20 years in current department or agency 26 37 17 13 5 2 0 64 19 96
2017 More than 20 years in current department or agency 36 37 13 14 0 0 0 73 14 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 25 22 11 4 0 2 62 16 99
2018 3 to 10 years in current department or agency 20 30 23 21 3 1 1 52 24 138
2018 11 to 20 years in current department or agency 14 33 30 17 4 1 0 48 21 99
2018 More than 20 years in current department or agency 35 15 33 6 11 0 0 50 17 18
2017 Less than 3 years in current department or agency 27 34 25 11 1 0 2 62 13 107
2017 3 to 10 years in current department or agency 22 33 31 11 0 0 3 56 12 142
2017 11 to 20 years in current department or agency 25 24 32 14 4 1 0 50 18 96
2017 More than 20 years in current department or agency 18 32 29 9 9 0 4 51 18 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 31 19 7 6 0 2 67 14 98
2018 3 to 10 years in current department or agency 25 33 24 12 4 1 1 59 17 138
2018 11 to 20 years in current department or agency 25 39 20 11 3 0 2 65 14 99
2018 More than 20 years in current department or agency 40 32 22 0 6 0 0 72 6 18
2017 Less than 3 years in current department or agency 31 37 16 12 1 0 3 70 14 107
2017 3 to 10 years in current department or agency 28 39 21 8 3 0 1 68 11 141
2017 11 to 20 years in current department or agency 35 24 23 12 5 0 0 60 18 96
2017 More than 20 years in current department or agency 40 34 26 0 0 0 0 74 0 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 33 14 11 4 0 1 70 15 99
2018 3 to 10 years in current department or agency 29 33 20 11 4 1 1 64 16 138
2018 11 to 20 years in current department or agency 23 42 22 7 4 0 1 66 11 99
2018 More than 20 years in current department or agency 29 38 18 10 5 0 0 67 16 18
2017 Less than 3 years in current department or agency 40 32 13 9 4 0 1 73 13 107
2017 3 to 10 years in current department or agency 33 32 22 8 1 1 2 67 10 142
2017 11 to 20 years in current department or agency 32 30 21 12 4 0 0 62 17 94
2017 More than 20 years in current department or agency 26 23 32 10 9 0 0 49 19 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 16 14 4 2 0 1 80 6 99
2018 3 to 10 years in current department or agency 58 23 8 4 2 1 4 86 6 137
2018 11 to 20 years in current department or agency 63 22 9 3 0 0 2 87 3 98
2018 More than 20 years in current department or agency 83 5 12 0 0 0 0 88 0 18
2017 Less than 3 years in current department or agency 64 26 6 2 1 0 2 91 3 107
2017 3 to 10 years in current department or agency 58 23 11 3 1 0 3 84 4 142
2017 11 to 20 years in current department or agency 72 15 7 2 1 0 3 90 3 96
2017 More than 20 years in current department or agency 73 10 13 0 0 0 4 86 0 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 11 5 3 0 0 3 92 3 99
2018 3 to 10 years in current department or agency 71 15 3 3 1 1 6 93 4 137
2018 11 to 20 years in current department or agency 75 12 3 0 0 0 10 97 0 99
2018 More than 20 years in current department or agency 78 11 11 0 0 0 0 89 0 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 82 8 6 1 1 0 2 92 2 99
2018 3 to 10 years in current department or agency 71 13 2 6 4 1 4 88 10 137
2018 11 to 20 years in current department or agency 72 11 5 5 0 0 6 89 5 99
2018 More than 20 years in current department or agency 72 11 5 0 6 0 6 88 6 18
2017 Less than 3 years in current department or agency 83 6 2 3 3 0 3 92 6 107
2017 3 to 10 years in current department or agency 72 14 9 1 0 0 3 89 1 141
2017 11 to 20 years in current department or agency 65 21 8 5 1 0 0 86 6 96
2017 More than 20 years in current department or agency 87 9 0 0 0 4 0 100 0 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 18 9 3 2 0 3 85 5 99
2018 3 to 10 years in current department or agency 57 28 8 4 2 0 1 86 6 137
2018 11 to 20 years in current department or agency 47 35 11 3 3 0 1 83 6 99
2018 More than 20 years in current department or agency 61 39 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 69 22 5 2 1 0 1 92 3 107
2017 3 to 10 years in current department or agency 57 23 13 2 1 0 3 83 3 142
2017 11 to 20 years in current department or agency 43 36 12 7 2 0 0 79 9 96
2017 More than 20 years in current department or agency 77 14 9 0 0 0 0 91 0 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 20 8 3 3 0 3 85 6 98
2018 3 to 10 years in current department or agency 55 26 7 7 3 0 1 82 10 136
2018 11 to 20 years in current department or agency 51 29 13 2 4 0 0 81 6 99
2018 More than 20 years in current department or agency 68 21 5 0 6 0 0 89 6 18
2017 Less than 3 years in current department or agency 71 14 8 1 4 1 3 88 5 107
2017 3 to 10 years in current department or agency 65 20 7 4 1 1 3 88 4 141
2017 11 to 20 years in current department or agency 55 28 9 4 3 0 0 84 7 95
2017 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 8 7 1 1 0 29 87 3 98
2018 3 to 10 years in current department or agency 51 15 5 2 1 0 26 89 4 137
2018 11 to 20 years in current department or agency 43 19 10 4 1 1 22 80 7 98
2018 More than 20 years in current department or agency 49 28 0 0 0 0 23 100 0 18
2017 Less than 3 years in current department or agency 58 6 1 1 2 1 30 94 4 106
2017 3 to 10 years in current department or agency 52 11 6 1 0 0 30 90 2 141
2017 11 to 20 years in current department or agency 55 13 4 8 1 1 18 83 12 96
2017 More than 20 years in current department or agency 64 23 4 0 0 0 9 95 0 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 18 5 3 1 0 3 90 4 99
2018 3 to 10 years in current department or agency 59 22 7 5 1 0 5 86 7 135
2018 11 to 20 years in current department or agency 58 30 7 1 0 0 4 92 1 99
2018 More than 20 years in current department or agency 51 27 16 0 0 5 0 83 0 18
2017 Less than 3 years in current department or agency 68 16 4 0 2 1 9 94 2 107
2017 3 to 10 years in current department or agency 64 21 7 2 0 0 6 90 2 141
2017 11 to 20 years in current department or agency 65 25 5 1 0 0 4 94 1 96
2017 More than 20 years in current department or agency 68 28 4 0 0 0 0 96 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 19 11 8 9 0 2 71 18 99
2018 3 to 10 years in current department or agency 63 16 4 8 5 0 4 82 14 137
2018 11 to 20 years in current department or agency 64 19 9 2 2 1 2 86 4 99
2018 More than 20 years in current department or agency 78 22 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 47 25 14 6 7 0 1 73 13 107
2017 3 to 10 years in current department or agency 67 17 6 1 2 0 6 90 4 141
2017 11 to 20 years in current department or agency 71 18 5 0 2 1 2 93 2 96
2017 More than 20 years in current department or agency 87 13 0 0 0 0 0 100 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 9 4 4 0 1 83 8 99
2018 3 to 10 years in current department or agency 53 23 13 6 3 0 2 78 9 137
2018 11 to 20 years in current department or agency 39 35 21 2 1 0 1 75 3 99
2018 More than 20 years in current department or agency 67 33 0 0 0 0 0 100 0 18
2017 Less than 3 years in current department or agency 50 32 10 2 3 1 3 85 5 106
2017 3 to 10 years in current department or agency 49 28 14 4 2 0 4 79 7 140
2017 11 to 20 years in current department or agency 44 32 19 4 2 0 0 75 6 96
2017 More than 20 years in current department or agency 82 14 0 0 0 0 4 100 0 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 39 26 10 4 0 1 59 14 100
2018 3 to 10 years in current department or agency 15 35 35 11 4 1 0 50 15 138
2018 11 to 20 years in current department or agency 5 44 40 12 0 0 0 49 12 99
2018 More than 20 years in current department or agency 35 22 27 11 6 0 0 56 16 18
2017 Less than 3 years in current department or agency 13 38 37 11 1 0 0 51 12 107
2017 3 to 10 years in current department or agency 13 29 42 13 3 0 0 42 16 142
2017 11 to 20 years in current department or agency 10 28 41 19 3 0 0 38 22 95
2017 More than 20 years in current department or agency 23 40 28 10 0 0 0 62 10 21

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 12 28 28 22 0 1 51 21 98
2018 3 to 10 years in current department or agency 8 14 39 26 13 0 0 39 22 136
2018 11 to 20 years in current department or agency 4 20 43 25 8 0 0 33 24 96
2018 More than 20 years in current department or agency 6 22 17 33 17 0 6 53 29 18
2017 Less than 3 years in current department or agency 5 11 44 22 18 0 0 40 16 107
2017 3 to 10 years in current department or agency 5 15 44 23 12 0 1 36 20 142
2017 11 to 20 years in current department or agency 7 19 40 24 11 0 0 35 26 95
2017 More than 20 years in current department or agency 4 14 50 23 9 0 0 32 18 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 37 6 3 1 3 1 90 4 100
2018 3 to 10 years in current department or agency 49 36 10 3 2 1 0 85 5 136
2018 11 to 20 years in current department or agency 46 42 9 1 2 0 0 88 3 99
2018 More than 20 years in current department or agency 50 39 6 0 5 0 0 89 5 18
2017 Less than 3 years in current department or agency 47 39 5 3 2 4 0 90 5 107
2017 3 to 10 years in current department or agency 41 43 10 2 1 3 0 86 4 142
2017 11 to 20 years in current department or agency 49 28 11 8 4 0 0 77 12 96
2017 More than 20 years in current department or agency 52 34 14 0 0 0 0 86 0 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 41 7 5 3 3 0 85 8 100
2018 3 to 10 years in current department or agency 36 41 11 7 5 0 0 77 12 138
2018 11 to 20 years in current department or agency 27 49 17 4 4 0 0 75 8 99
2018 More than 20 years in current department or agency 39 39 11 5 6 0 0 78 11 18
2017 Less than 3 years in current department or agency 41 41 6 9 2 1 0 83 11 107
2017 3 to 10 years in current department or agency 26 48 13 9 3 1 0 74 12 141
2017 11 to 20 years in current department or agency 30 36 15 13 5 1 0 66 18 96
2017 More than 20 years in current department or agency 40 55 4 0 0 0 0 96 0 21
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 18 10 4 0 3 0 67 33 100
2018 3 to 10 years in current department or agency 55 25 17 1 1 1 1 56 44 137
2018 11 to 20 years in current department or agency 59 27 8 2 0 3 1 61 39 99
2018 More than 20 years in current department or agency 79 16 5 0 0 0 0 79 21 18
2017 Less than 3 years in current department or agency 51 23 11 5 2 3 5 56 44 107
2017 3 to 10 years in current department or agency 54 21 13 6 1 5 0 57 43 142
2017 11 to 20 years in current department or agency 63 20 8 4 1 3 0 65 35 96
2017 More than 20 years in current department or agency 63 32 5 0 0 0 0 63 37 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 59
2018 11 to 20 years in current department or agency 14 37
2017 Less than 3 years in current department or agency 22 44
2017 3 to 10 years in current department or agency 26 58
2017 11 to 20 years in current department or agency 24 31

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 59
2018 11 to 20 years in current department or agency 16 37
2017 Less than 3 years in current department or agency 33 44
2017 3 to 10 years in current department or agency 29 58
2017 11 to 20 years in current department or agency 16 31

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 29 59
2018 11 to 20 years in current department or agency 17 37
2017 Less than 3 years in current department or agency 22 44
2017 3 to 10 years in current department or agency 24 58
2017 11 to 20 years in current department or agency 24 31

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 49 59
2018 11 to 20 years in current department or agency 57 37
2017 Less than 3 years in current department or agency 30 44
2017 3 to 10 years in current department or agency 57 58
2017 11 to 20 years in current department or agency 58 31

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 59
2018 11 to 20 years in current department or agency 2 37
2017 Less than 3 years in current department or agency 5 44
2017 3 to 10 years in current department or agency 12 58
2017 11 to 20 years in current department or agency 6 31

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 29 59
2018 11 to 20 years in current department or agency 11 37

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 19 59
2018 11 to 20 years in current department or agency 30 37
2017 Less than 3 years in current department or agency 43 44
2017 3 to 10 years in current department or agency 34 58
2017 11 to 20 years in current department or agency 36 31

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 68 12 10 0 2 57
2018 11 to 20 years in current department or agency 8 78 6 6 3 0 35
2017 Less than 3 years in current department or agency 2 70 9 9 7 2 44
2017 3 to 10 years in current department or agency 11 72 7 7 0 4 57
2017 11 to 20 years in current department or agency 7 69 9 3 6 6 30

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 73 27 59
2018 11 to 20 years in current department or agency 78 22 36

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 32 8 10 12 0 5 68 23 59
2018 11 to 20 years in current department or agency 50 31 6 9 2 0 3 83 11 36
2017 Less than 3 years in current department or agency 34 25 11 14 10 0 7 62 26 44
2017 3 to 10 years in current department or agency 25 36 7 15 10 2 5 65 27 59
2017 11 to 20 years in current department or agency 15 33 6 27 9 0 10 54 40 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 12 10 14 15 2 38 36 47 59
2018 11 to 20 years in current department or agency 11 3 14 9 5 3 56 34 34 36
2017 Less than 3 years in current department or agency 13 13 8 14 14 0 38 43 45 44
2017 3 to 10 years in current department or agency 5 9 7 14 10 3 52 31 54 58
2017 11 to 20 years in current department or agency 12 15 9 12 9 6 37 48 37 31

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 12 8 4 4 0 7 83 9 99
2018 3 to 10 years in current department or agency 65 13 4 5 3 1 9 86 9 138
2018 11 to 20 years in current department or agency 53 8 12 8 7 2 9 69 17 99
2018 More than 20 years in current department or agency 73 5 5 5 0 0 11 88 6 18
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