2018 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 46 9 10 3 0 0 78 13 200
2018 First official language - French 43 41 8 6 1 0 0 84 8 158
2017 First official language - English 37 41 7 13 2 0 0 78 15 191
2017 First official language - French 37 44 12 5 2 0 0 81 7 177
2014 First official language - English 30 39 9 15 7 0 0 69 22 175
2014 First official language - French 28 38 17 10 7 0 1 66 17 168

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 45 7 7 1 0 0 85 8 199
2018 First official language - French 41 43 11 3 1 0 0 84 5 156
2017 First official language - English 44 42 8 5 2 0 0 86 7 191
2017 First official language - French 38 47 10 2 2 0 0 86 4 177
2014 First official language - English 42 37 9 9 4 0 0 79 13 175
2014 First official language - French 40 44 11 2 2 0 1 84 4 168

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 40 8 3 3 0 0 86 6 199
2018 First official language - French 51 36 8 4 1 0 0 87 6 158
2017 First official language - English 56 32 4 6 2 0 0 88 8 191
2017 First official language - French 49 37 8 5 1 1 0 86 6 177
2014 First official language - English 54 30 5 7 4 0 0 84 11 175
2014 First official language - French 51 34 10 3 2 0 0 85 5 168

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 32 7 4 2 0 1 88 5 200
2018 First official language - French 60 26 10 3 1 0 1 87 4 158
2017 First official language - English 56 29 6 7 2 0 0 85 9 191
2017 First official language - French 52 33 7 6 2 0 1 86 7 176
2014 First official language - English 47 34 6 7 3 1 1 83 11 175
2014 First official language - French 39 30 17 7 4 1 2 71 11 167

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 37 15 6 1 0 0 78 7 200
2018 First official language - French 46 36 12 4 2 0 0 82 6 158
2017 First official language - English 45 42 6 6 2 0 0 86 8 191
2017 First official language - French 42 45 8 3 2 0 0 87 5 176
2014 First official language - English 35 44 10 7 4 0 0 79 11 175
2014 First official language - French 36 49 10 3 2 0 0 84 5 168

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 40 12 12 6 0 0 70 18 197
2018 First official language - French 35 35 14 8 6 1 0 71 15 158
2017 First official language - English 39 32 12 12 4 1 0 71 16 191
2017 First official language - French 30 39 13 13 4 0 0 69 18 176
2014 First official language - English 29 39 10 18 3 0 0 69 21 175
2014 First official language - French 28 36 19 8 8 1 0 65 16 168

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 51 8 8 1 0 0 83 9 199
2018 First official language - French 36 43 10 7 3 1 0 79 10 157
2017 First official language - English 41 40 10 7 2 0 0 81 9 191
2017 First official language - French 33 46 13 5 3 0 0 79 8 176

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 61 33 5 1 1 0 0 93 2 199
2018 First official language - French 55 32 6 3 3 0 0 88 6 158
2017 First official language - English 55 35 7 2 1 0 0 90 3 190
2017 First official language - French 48 41 6 3 2 0 0 89 5 176
2014 First official language - English 57 36 3 3 1 0 0 94 3 175
2014 First official language - French 47 43 5 4 1 0 0 90 5 168

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 39 13 9 2 0 0 76 11 199
2018 First official language - French 39 39 11 5 5 1 0 78 10 158
2017 First official language - English 41 37 12 7 3 0 0 78 10 191
2017 First official language - French 33 46 10 7 3 0 0 79 11 176

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 31 10 3 0 0 0 87 3 197
2018 First official language - French 55 34 8 1 1 0 0 89 3 157
2017 First official language - English 63 31 5 1 1 0 0 94 2 191
2017 First official language - French 58 34 6 1 2 0 0 92 3 177
2014 First official language - English 62 30 5 2 0 0 0 93 2 175
2014 First official language - French 64 27 7 1 1 0 1 92 2 168

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 45 11 11 2 0 0 77 12 199
2018 First official language - French 38 40 17 4 2 0 0 78 6 158
2017 First official language - English 44 38 9 7 2 0 0 82 9 191
2017 First official language - French 37 42 9 6 5 0 0 79 11 177
2014 First official language - English 31 50 9 9 2 0 0 81 10 175
2014 First official language - French 25 42 17 11 4 0 1 68 15 168

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 32 12 10 1 0 0 76 12 198
2018 First official language - French 42 34 16 6 3 0 0 76 8 157
2017 First official language - English 46 34 9 8 4 0 0 80 12 190
2017 First official language - French 43 38 9 5 4 1 0 81 9 177
2014 First official language - English 37 45 7 9 3 0 0 81 11 175
2014 First official language - French 36 42 13 5 4 0 1 78 8 168

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 39 12 7 1 1 0 80 8 197
2018 First official language - French 42 36 13 7 2 0 0 78 9 159
2017 First official language - English 42 36 12 9 1 0 0 78 10 191
2017 First official language - French 41 40 12 4 3 0 0 81 7 177
2014 First official language - English 33 45 10 8 3 0 0 78 12 175
2014 First official language - French 36 38 16 5 4 0 1 74 10 168

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 38 6 7 1 0 0 86 8 199
2018 First official language - French 52 31 11 4 1 0 0 83 6 158
2017 First official language - English 54 37 5 3 2 0 0 91 5 191
2017 First official language - French 48 42 7 1 2 0 0 90 3 177
2014 First official language - English 46 35 10 6 3 0 0 81 9 175
2014 First official language - French 42 42 10 3 1 1 1 86 4 168

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 33 12 9 1 0 0 78 10 200
2018 First official language - French 45 32 15 6 2 0 0 77 8 159
2017 First official language - English 38 36 20 4 3 0 0 74 6 191
2017 First official language - French 46 32 15 6 1 0 0 78 7 177
2014 First official language - English 32 43 16 6 2 0 0 75 9 175
2014 First official language - French 36 37 14 13 1 0 0 73 13 168

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 19 44 20 12 1 0 32 23 198
2018 First official language - French 4 24 35 25 9 1 1 35 29 158
2017 First official language - English 4 13 46 26 10 1 2 36 17 191
2017 First official language - French 4 23 39 22 10 0 2 33 28 176
2014 First official language - English 5 14 40 29 10 1 1 40 20 174
2014 First official language - French 5 32 36 16 8 1 4 25 38 168

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 12 37 29 16 1 0 45 17 198
2018 First official language - French 6 15 30 27 15 6 1 45 22 158
2017 First official language - English 5 17 24 28 22 1 2 52 23 191
2017 First official language - French 5 16 25 25 21 6 3 50 22 175
2014 First official language - English 6 11 28 30 21 1 2 53 18 174
2014 First official language - French 5 17 26 27 16 4 4 47 24 168

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 40 28 7 0 0 35 25 197
2018 First official language - French 10 24 30 22 9 3 3 33 35 157
2017 First official language - English 7 16 40 25 10 0 2 36 23 191
2017 First official language - French 12 28 26 19 12 2 1 32 41 177
2014 First official language - English 8 19 31 27 12 1 2 40 28 174
2014 First official language - French 9 31 31 18 8 1 2 27 41 168

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 8 37 36 15 1 0 51 11 196
2018 First official language - French 4 16 34 27 15 4 0 43 22 157
2017 First official language - English 4 9 30 37 18 0 2 56 13 191
2017 First official language - French 3 17 33 32 13 2 1 46 20 175
2014 First official language - English 6 10 37 35 12 0 1 47 16 173
2014 First official language - French 3 24 41 20 11 1 1 31 27 168

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 18 36 22 13 2 1 36 27 199
2018 First official language - French 9 25 27 22 13 4 0 36 35 158
2017 First official language - English 10 19 31 22 13 2 3 37 30 191
2017 First official language - French 5 25 30 20 13 1 5 36 32 176
2014 First official language - English 14 27 36 14 7 1 1 22 41 174
2014 First official language - French 21 26 27 15 5 1 5 21 50 168

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 20 31 29 13 0 1 43 26 197
2018 First official language - French 13 23 30 16 11 5 1 29 38 156
2017 First official language - English 7 15 33 24 16 3 3 42 23 191
2017 First official language - French 10 26 25 24 9 3 2 35 38 175
2014 First official language - English 6 13 35 28 15 2 2 44 20 173
2014 First official language - French 10 18 32 23 11 2 4 36 30 168

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 40 26 9 1 0 35 25 198
2018 First official language - French 7 22 40 18 11 3 0 29 30 158
2017 First official language - English 7 18 43 21 10 1 1 31 25 191
2017 First official language - French 10 18 40 17 9 3 3 28 30 175
2014 First official language - English 9 23 33 22 11 1 1 34 32 174
2014 First official language - French 6 22 36 23 9 3 1 33 29 168
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 36 13 9 4 3 4 72 14 199
2018 First official language - French 23 39 17 10 3 6 2 68 14 159
2017 First official language - English 34 29 11 8 6 5 7 72 16 191
2017 First official language - French 29 35 14 11 4 2 4 68 17 177
2014 First official language - English 32 34 10 10 5 4 4 73 16 175
2014 First official language - French 28 30 16 10 7 5 5 64 18 168

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 36 5 5 5 0 0 85 10 200
2018 First official language - French 49 37 8 5 1 1 0 87 6 159
2017 First official language - English 56 28 6 5 4 1 0 85 9 191
2017 First official language - French 46 39 6 7 2 1 0 85 10 176
2014 First official language - English 48 34 5 10 3 0 0 82 13 174
2014 First official language - French 46 34 8 7 4 0 0 80 11 168

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 26 16 15 11 15 2 51 31 200
2018 First official language - French 13 24 21 16 7 15 3 46 29 159
2017 First official language - English 14 25 15 14 11 19 2 50 31 191
2017 First official language - French 11 23 14 19 8 23 2 46 36 177
2014 First official language - English 14 24 14 24 9 13 2 45 39 175
2014 First official language - French 11 24 14 21 14 12 4 41 42 168

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 26 3 2 2 0 0 94 3 200
2018 First official language - French 50 37 8 4 0 1 0 88 4 159
2017 First official language - English 62 26 5 6 1 0 0 88 8 191
2017 First official language - French 53 38 6 3 1 0 0 90 4 177
2014 First official language - English 56 34 4 4 2 0 0 90 6 175
2014 First official language - French 48 39 7 4 2 0 0 87 7 167

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 35 6 2 2 0 0 89 5 200
2018 First official language - French 41 43 11 4 0 1 0 85 4 159
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 39 6 7 2 1 0 85 9 198
2018 First official language - French 45 38 7 5 4 0 1 84 9 159
2017 First official language - English 51 29 6 9 3 1 1 82 12 191
2017 First official language - French 46 34 8 9 3 0 0 80 12 177
2014 First official language - English 41 37 7 12 2 1 1 79 14 175
2014 First official language - French 39 38 9 8 5 1 0 78 13 168

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 32 4 5 2 1 0 90 6 196
2018 First official language - French 53 32 8 4 2 1 0 86 6 159
2017 First official language - English 62 20 7 6 2 2 2 85 8 191
2017 First official language - French 53 29 8 7 2 1 0 83 9 177
2014 First official language - English 50 31 13 4 2 0 1 81 6 175
2014 First official language - French 43 33 13 4 6 1 0 77 10 168

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 34 9 4 2 1 0 85 6 198
2018 First official language - French 51 32 9 5 2 1 0 84 8 159
2017 First official language - English 54 28 6 8 2 1 1 83 11 191
2017 First official language - French 47 31 12 7 2 0 1 78 10 176
2014 First official language - English 45 35 11 6 3 1 1 80 9 175
2014 First official language - French 42 36 9 9 4 1 0 78 13 168

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 66 24 3 5 1 1 0 91 6 198
2018 First official language - French 55 29 10 3 2 1 0 85 5 159
2017 First official language - English 67 19 6 4 3 1 1 87 7 190
2017 First official language - French 59 28 7 2 2 1 0 89 5 176

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 28 8 5 2 0 0 85 7 197
2018 First official language - French 54 27 11 4 4 0 1 82 8 159
2017 First official language - English 60 23 8 5 3 0 0 84 8 191
2017 First official language - French 60 25 8 5 2 0 0 84 7 177
2014 First official language - English 52 30 8 7 3 0 1 82 10 175
2014 First official language - French 46 31 9 10 4 0 0 77 14 168
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 38 3 15 4 1 12 75 22 75
2018 First official language - French 18 32 18 5 5 9 11 64 14 55
2017 First official language - English 26 33 14 9 7 1 11 67 18 77
2017 First official language - French 25 33 6 14 8 2 13 68 25 52
2014 First official language - English 39 29 13 4 4 1 9 76 9 76
2014 First official language - French 15 43 17 11 0 4 9 67 13 53

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 37 9 8 2 2 0 81 10 200
2018 First official language - French 38 42 14 4 1 1 0 80 6 158
2017 First official language - English 45 30 11 5 3 6 2 80 8 191
2017 First official language - French 34 42 14 4 2 2 1 79 7 176
2014 First official language - English 41 36 7 8 6 2 0 79 14 175
2014 First official language - French 31 42 12 5 5 4 1 77 11 168

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 38 12 11 5 2 0 72 16 200
2018 First official language - French 35 36 16 9 1 3 1 72 11 157
2017 First official language - English 37 37 11 8 4 3 1 77 12 190
2017 First official language - French 30 42 19 5 3 1 1 73 8 176
2014 First official language - English 37 37 10 10 5 1 0 75 15 175
2014 First official language - French 26 44 17 7 4 2 0 71 12 168

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 38 17 17 6 2 0 60 23 199
2018 First official language - French 26 38 18 11 4 4 0 66 15 157
2017 First official language - English 23 38 16 13 5 4 1 65 18 191
2017 First official language - French 20 38 26 10 4 2 1 59 14 175
2014 First official language - English 22 47 14 11 5 2 0 70 16 175
2014 First official language - French 20 41 20 8 6 5 0 64 15 168

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 44 15 20 6 1 0 59 25 200
2018 First official language - French 16 45 17 16 6 1 0 61 22 158
2017 First official language - English 24 37 14 16 7 2 1 63 23 191
2017 First official language - French 21 38 23 10 6 1 1 60 16 176
2014 First official language - English 21 40 12 19 6 1 0 62 26 175
2014 First official language - French 17 38 20 19 4 2 1 56 24 168
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 42 11 7 4 1 0 78 11 199
2018 First official language - French 34 47 13 4 2 0 0 80 6 158
2017 First official language - English 38 40 10 8 2 1 0 79 10 190
2017 First official language - French 33 49 11 3 3 1 0 83 6 177
2014 First official language - English 43 38 10 5 3 1 0 82 8 175
2014 First official language - French 33 48 14 3 1 1 0 82 4 168

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 45 8 9 4 3 0 78 14 200
2018 First official language - French 26 38 16 12 2 3 3 68 15 157
2017 First official language - English 43 28 12 10 4 2 1 73 15 190
2017 First official language - French 34 30 16 11 6 3 0 66 17 177
2014 First official language - English 42 31 9 10 3 5 0 76 14 175
2014 First official language - French 37 35 12 8 2 4 2 76 11 168

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 36 12 5 3 0 0 80 8 198
2018 First official language - French 31 51 15 2 1 0 0 82 3 157

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 26 24 10 8 12 1 52 20 200
2018 First official language - French 15 23 19 17 8 12 5 46 31 158
2017 First official language - English 17 26 17 11 12 11 5 52 28 191
2017 First official language - French 11 19 22 18 12 16 2 37 37 177
2014 First official language - English 18 17 17 25 11 9 3 40 42 175
2014 First official language - French 12 21 20 16 14 14 4 40 36 168

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 40 12 15 6 2 0 66 21 198
2018 First official language - French 29 35 23 10 3 1 0 64 13 157
2017 First official language - English 28 37 11 15 6 3 1 68 21 190
2017 First official language - French 29 46 13 6 4 1 1 76 10 177
2014 First official language - English 17 35 17 17 13 1 0 53 30 175
2014 First official language - French 20 39 16 14 7 3 1 61 22 168

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 31 15 20 12 1 0 53 32 199
2018 First official language - French 15 27 23 19 10 2 4 45 31 157
2017 First official language - English 21 33 11 17 14 2 3 56 33 191
2017 First official language - French 17 32 19 16 12 4 1 51 29 177
2014 First official language - English 16 30 12 20 18 3 1 48 40 174
2014 First official language - French 12 27 20 21 16 1 2 41 38 168

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 41 17 9 3 1 0 71 12 199
2018 First official language - French 24 44 20 5 3 4 0 71 9 157
2017 First official language - English 30 43 13 10 2 2 0 74 12 191
2017 First official language - French 21 44 20 6 3 6 1 69 9 175

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 35 10 3 1 2 0 86 4 198
2018 First official language - French 43 43 10 1 0 3 1 89 1 156
2017 First official language - English 44 30 15 4 3 3 0 77 7 189
2017 First official language - French 39 43 11 2 1 4 0 85 3 176
2014 First official language - English 47 27 10 5 1 8 1 82 7 175
2014 First official language - French 41 38 18 1 1 1 0 80 2 168

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 30 7 7 2 1 0 85 8 199
2018 First official language - French 50 37 9 3 1 1 0 88 3 157
2017 First official language - English 47 39 7 6 1 1 0 87 7 190
2017 First official language - French 43 42 9 4 1 2 0 87 5 176
2014 First official language - English 53 35 5 5 1 1 0 89 6 175
2014 First official language - French 43 43 11 2 1 0 0 86 2 168

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 65 26 4 3 2 0 0 91 5 199
2018 First official language - French 60 31 7 1 1 1 0 92 1 157
2017 First official language - English 63 27 7 3 1 0 0 90 4 191
2017 First official language - French 54 38 5 1 1 0 0 93 2 176
2014 First official language - English 69 21 9 1 1 0 0 89 2 175
2014 First official language - French 57 35 5 2 1 0 0 93 2 167

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 32 8 4 1 1 0 87 5 198
2018 First official language - French 50 37 9 2 1 1 0 87 3 154
2017 First official language - English 59 27 8 4 2 1 0 87 6 191
2017 First official language - French 51 38 7 2 2 1 0 89 4 177
2014 First official language - English 50 33 11 4 2 0 0 83 6 175
2014 First official language - French 42 40 12 4 2 0 0 82 6 168

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 34 7 6 2 1 0 86 8 198
2018 First official language - French 46 39 12 2 1 1 0 86 3 156
2017 First official language - English 57 28 8 5 2 0 0 86 7 191
2017 First official language - French 50 39 7 3 1 0 0 89 4 177
2014 First official language - English 49 34 9 6 2 0 0 83 9 175
2014 First official language - French 43 39 13 3 2 0 0 82 5 168

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 32 13 7 5 1 0 75 12 199
2018 First official language - French 39 26 22 5 3 5 0 68 9 157
2017 First official language - English 44 27 13 7 6 1 0 73 14 190
2017 First official language - French 41 29 20 2 4 3 1 73 7 177
2014 First official language - English 41 29 14 9 4 3 0 72 13 175
2014 First official language - French 38 27 17 12 5 1 1 66 17 168
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 26 36 38 199
2018 First official language - French 23 34 43 159
2017 First official language - English 22 39 39 191
2017 First official language - French 30 44 25 176
2014 First official language - English 32 34 33 175
2014 First official language - French 27 46 27 168

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 12 24 40 6 17 2 51
2018 First official language - French 18 30 32 5 5 8 37
2017 First official language - English 14 36 28 7 12 2 42
2017 First official language - French 24 20 36 6 9 6 53
2014 First official language - English 16 34 25 11 9999 15 57
2014 First official language - French 11 30 37 11 9999 11 46
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 200
2018 First official language - French 10 90 157

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 19
2018 First official language - French 44 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 19
2018 First official language - French 62 16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 42 19
2018 First official language - French 43 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 58 19
2018 First official language - French 31 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 19
2018 First official language - French 31 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 19
2018 First official language - French 31 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 19
2018 First official language - French 50 16

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 19
2018 First official language - French 31 16

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 19
2018 First official language - French 0 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 19
2018 First official language - French 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 58 19
2018 First official language - French 43 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 18 12 9 5 32 6 59 22 200
2018 First official language - French 15 16 24 6 4 28 6 48 16 158
2017 First official language - English 18 13 18 8 8 27 9 48 25 191
2017 First official language - French 10 25 10 6 7 33 9 61 21 177
2014 First official language - English 12 10 16 9 6 32 15 41 28 175
2014 First official language - French 10 16 19 12 8 27 8 39 31 168

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 30 12 5 5 6 1 77 10 200
2018 First official language - French 32 34 20 4 2 7 1 71 7 159
2017 First official language - English 36 26 20 7 2 8 1 68 10 191
2017 First official language - French 28 38 12 6 5 12 0 75 12 177
2014 First official language - English 28 29 17 5 3 16 2 70 10 175
2014 First official language - French 21 29 24 6 4 14 1 59 12 168
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 15 16 2 5 35 7 61 12 200
2018 First official language - French 19 21 20 3 3 28 6 61 8 157
2017 First official language - English 15 11 13 5 3 40 14 56 16 191
2017 First official language - French 19 20 14 0 3 35 8 69 6 177
2014 First official language - English 17 9 13 3 1 43 15 59 10 174
2014 First official language - French 13 17 18 3 1 38 10 57 8 167

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 29 11 1 4 9 1 82 6 199
2018 First official language - French 30 43 17 3 1 5 1 78 4 157
2017 First official language - English 41 29 12 5 2 9 2 78 8 191
2017 First official language - French 31 34 16 1 3 13 1 76 5 177
2014 First official language - English 37 25 13 3 1 18 4 78 5 175
2014 First official language - French 24 29 23 1 2 19 1 67 4 167
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 28 12 5 3 1 1 80 8 199
2018 First official language - French 44 30 13 6 2 0 3 77 9 158
2017 First official language - English 47 32 10 5 6 0 1 80 10 191
2017 First official language - French 37 29 16 9 6 1 3 68 16 177

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 27 28 18 10 0 0 45 27 199
2018 First official language - French 13 25 38 17 6 0 1 38 23 158
2017 First official language - English 14 28 31 19 8 0 1 42 27 191
2017 First official language - French 17 26 30 17 8 1 1 44 25 177

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 29 25 13 2 0 0 60 15 199
2018 First official language - French 21 30 28 15 4 0 2 51 20 159
2017 First official language - English 28 32 22 13 3 1 2 62 16 191
2017 First official language - French 25 23 31 11 7 0 3 49 19 177

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 29 24 16 10 0 0 50 26 199
2018 First official language - French 16 33 21 21 8 0 2 49 30 159
2017 First official language - English 19 28 28 15 10 1 1 47 25 191
2017 First official language - French 20 27 24 16 9 2 2 49 26 177

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 24 17 5 2 0 3 76 7 198
2018 First official language - French 48 29 11 3 0 1 8 84 3 159
2017 First official language - English 44 27 17 3 1 1 7 78 4 191
2017 First official language - French 40 26 13 6 1 1 13 76 8 176

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 22 25 10 7 0 0 58 17 199
2018 First official language - French 35 34 20 5 4 0 2 70 10 159
2017 First official language - English 26 34 23 15 3 0 1 60 17 191
2017 First official language - French 30 30 25 11 3 0 1 60 14 177

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 38 27 10 5 0 0 58 15 199
2018 First official language - French 24 41 20 7 4 2 3 68 11 158
2017 First official language - English 26 43 16 14 1 0 0 69 15 191
2017 First official language - French 28 32 23 10 3 1 2 62 14 177

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 27 27 19 4 0 0 50 23 200
2018 First official language - French 24 30 25 13 4 1 3 57 17 158
2017 First official language - English 26 30 33 8 2 0 2 57 10 191
2017 First official language - French 23 32 26 17 2 1 1 55 19 177

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 32 24 9 6 0 1 61 15 200
2018 First official language - French 28 37 18 11 3 1 2 67 15 157
2017 First official language - English 35 35 16 10 3 0 2 71 13 191
2017 First official language - French 28 33 25 10 3 0 1 61 13 176

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 30 17 12 4 0 1 66 16 200
2018 First official language - French 22 43 21 8 3 1 2 67 11 158
2017 First official language - English 40 32 15 10 2 1 1 72 12 191
2017 First official language - French 29 30 25 10 5 1 1 60 15 175

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 20 10 4 2 0 0 84 6 200
2018 First official language - French 61 21 10 3 1 1 5 86 3 156
2017 First official language - English 61 22 12 3 1 0 2 84 4 191
2017 First official language - French 66 21 5 2 1 0 4 92 3 177

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 77 11 4 4 1 1 3 92 4 200
2018 First official language - French 71 15 4 1 0 0 10 95 1 157

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 77 11 4 4 2 1 2 90 6 199
2018 First official language - French 71 11 4 4 2 0 7 88 7 158
2017 First official language - English 79 9 7 4 1 1 0 88 5 191
2017 First official language - French 69 18 6 2 2 0 4 91 3 176

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 62 24 8 3 2 0 1 87 5 199
2018 First official language - French 49 32 11 3 3 0 3 83 6 158
2017 First official language - English 64 24 8 4 0 0 1 88 4 191
2017 First official language - French 51 29 12 2 3 0 3 82 5 177

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 25 9 4 4 0 0 83 8 197
2018 First official language - French 56 25 10 4 3 0 2 82 8 158
2017 First official language - English 67 19 9 4 2 0 1 86 5 190
2017 First official language - French 64 22 6 2 3 1 3 89 5 176

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 15 7 1 1 0 22 88 2 197
2018 First official language - French 44 15 6 4 1 1 29 85 7 158
2017 First official language - English 57 14 3 5 1 1 20 89 7 190
2017 First official language - French 53 8 5 1 1 1 31 90 3 176

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 64 22 6 3 2 0 4 90 4 197
2018 First official language - French 59 24 9 4 0 0 4 87 4 158
2017 First official language - English 64 23 5 2 1 1 5 93 3 191
2017 First official language - French 67 18 6 1 0 0 8 93 1 176

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 17 7 6 6 0 1 81 11 198
2018 First official language - French 57 20 7 6 4 1 4 81 12 158
2017 First official language - English 64 23 8 2 1 1 2 89 3 191
2017 First official language - French 63 15 8 2 6 1 4 83 9 176

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 30 12 3 4 0 1 81 7 199
2018 First official language - French 45 31 15 5 1 0 2 78 7 158
2017 First official language - English 51 28 13 2 2 1 3 82 4 190
2017 First official language - French 47 31 13 5 2 0 1 79 7 175

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 34 32 13 4 0 0 51 17 200
2018 First official language - French 11 42 34 9 3 1 1 54 12 159
2017 First official language - English 15 31 38 14 2 0 0 46 16 191
2017 First official language - French 11 32 40 14 3 0 0 43 17 176

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 15 41 25 12 0 0 37 21 198
2018 First official language - French 8 17 28 28 17 0 1 46 26 154
2017 First official language - English 5 12 48 24 11 0 0 35 17 191
2017 First official language - French 6 18 38 21 17 0 1 38 24 176

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 34 7 2 2 2 0 88 5 199
2018 First official language - French 43 43 10 2 1 0 1 87 3 158
2017 First official language - English 49 36 7 4 3 2 0 86 6 190
2017 First official language - French 41 39 11 4 2 3 0 82 6 177

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 41 9 6 5 1 0 80 11 200
2018 First official language - French 31 45 16 5 3 1 0 76 8 159
2017 First official language - English 35 43 7 11 3 1 0 79 14 191
2017 First official language - French 28 44 15 8 3 2 0 73 11 176
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 24 13 1 1 2 1 61 39 199
2018 First official language - French 60 23 10 3 0 3 1 63 37 159
2017 First official language - English 58 19 10 5 1 5 2 62 38 191
2017 First official language - French 53 25 12 4 2 3 1 56 44 177

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 77
2018 First official language - French 9 57
2017 First official language - English 33 66
2017 First official language - French 17 74

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 77
2018 First official language - French 12 57
2017 First official language - English 17 66
2017 First official language - French 36 74

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 77
2018 First official language - French 25 57
2017 First official language - English 23 66
2017 First official language - French 23 74

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 77
2018 First official language - French 44 57
2017 First official language - English 48 66
2017 First official language - French 45 74

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 77
2018 First official language - French 5 57
2017 First official language - English 7 66
2017 First official language - French 8 74

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 77
2018 First official language - French 12 57

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 77
2018 First official language - French 27 57
2017 First official language - English 41 66
2017 First official language - French 33 74

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 7 67 11 11 1 3 72
2018 First official language - French 13 72 7 4 2 2 54
2017 First official language - English 6 79 6 3 1 4 64
2017 First official language - French 9 63 10 10 5 3 74

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 69 31 75
2018 First official language - French 80 20 56

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 26 8 15 11 1 4 65 27 77
2018 First official language - French 43 32 5 11 3 0 5 79 15 56
2017 First official language - English 26 33 3 22 11 1 5 62 35 66
2017 First official language - French 32 25 12 13 8 0 9 63 24 75

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 6 8 16 15 5 41 29 57 77
2018 First official language - French 12 16 14 4 12 2 39 48 27 56
2017 First official language - English 13 12 9 9 7 3 47 50 32 65
2017 First official language - French 12 11 5 18 14 3 38 38 53 75

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 10 9 5 4 1 8 80 10 200
2018 First official language - French 59 12 6 6 5 1 9 80 13 158
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