2018 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 50 10 15 5 0 0 70 20 1025
2018 Non-supervisor 20 43 10 19 8 0 0 63 27 3479
2017 Supervisor 22 43 12 15 7 0 0 66 22 1112
2017 Non-supervisor 20 40 12 18 10 0 0 60 28 3706
2014 Supervisor 21 41 10 18 8 0 0 63 27 1149
2014 Non-supervisor 18 38 13 20 11 0 0 56 31 4014
2011 Supervisor 20 42 14 16 7 0 0 63 23 1218
2011 Non-supervisor 19 41 13 17 9 0 0 60 27 3984
2008 Supervisor 20 44 13 17 6 0 1 64 23 820
2008 Non-supervisor 17 43 13 17 9 0 0 61 26 2745

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 42 7 5 2 0 0 87 7 1022
2018 Non-supervisor 33 43 11 8 4 0 0 76 13 3470
2017 Supervisor 46 40 7 5 2 0 0 87 7 1115
2017 Non-supervisor 36 40 11 8 4 0 0 76 12 3706
2014 Supervisor 46 40 6 5 2 0 0 87 7 1149
2014 Non-supervisor 33 42 12 8 4 0 0 76 12 4014
2011 Supervisor 47 38 7 4 2 0 0 86 7 1218
2011 Non-supervisor 38 40 11 7 4 0 0 77 12 3987
2008 Supervisor 43 43 7 6 2 0 0 86 7 821
2008 Non-supervisor 30 45 14 8 4 0 0 75 12 2745

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 39 5 5 1 0 0 89 6 1015
2018 Non-supervisor 37 42 9 8 4 0 0 79 12 3456
2017 Supervisor 53 37 4 3 3 0 0 90 6 1115
2017 Non-supervisor 40 39 9 7 4 0 0 80 12 3706
2014 Supervisor 52 37 5 3 2 0 0 90 5 1149
2014 Non-supervisor 39 40 9 8 4 0 0 79 12 4015
2011 Supervisor 51 40 5 4 1 0 0 90 5 1216
2011 Non-supervisor 40 41 9 7 4 0 0 81 10 3983
2008 Supervisor 46 45 5 3 1 0 0 91 4 823
2008 Non-supervisor 36 46 8 6 4 0 0 82 10 2747

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 39 12 10 6 0 0 72 16 1027
2018 Non-supervisor 38 34 12 10 6 0 0 72 16 3472
2017 Supervisor 36 36 11 11 7 0 0 72 18 1113
2017 Non-supervisor 37 34 11 10 7 0 0 71 17 3701
2014 Supervisor 34 37 11 12 6 0 0 71 18 1148
2014 Non-supervisor 34 34 13 11 8 1 0 68 18 4015
2011 Supervisor 33 37 11 12 8 0 0 70 19 1217
2011 Non-supervisor 35 37 11 10 6 1 1 72 16 3983

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 45 8 6 3 0 0 82 10 1023
2018 Non-supervisor 26 44 14 10 5 0 0 71 15 3452
2017 Supervisor 39 42 8 7 3 0 0 82 10 1115
2017 Non-supervisor 28 45 12 9 5 0 0 73 14 3706
2014 Supervisor 38 46 7 5 3 0 0 84 9 1149
2014 Non-supervisor 25 47 13 9 6 0 0 73 14 4018
2011 Supervisor 37 43 8 8 4 0 0 80 11 1217
2011 Non-supervisor 30 41 14 9 6 0 0 72 14 3983
2008 Supervisor 38 44 8 6 4 0 0 82 10 820
2008 Non-supervisor 28 43 14 10 5 0 0 71 15 2719

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 40 16 13 7 0 0 63 20 1028
2018 Non-supervisor 23 34 18 15 10 0 0 57 25 3466
2017 Supervisor 25 39 15 13 8 0 0 64 21 1116
2017 Non-supervisor 22 36 18 15 10 0 0 57 25 3705
2014 Supervisor 25 38 16 13 8 0 0 63 21 1149
2014 Non-supervisor 19 34 19 17 11 0 0 53 28 4017
2011 Supervisor 18 40 17 15 9 0 0 59 24 1214
2011 Non-supervisor 18 36 18 15 12 1 0 54 27 3988

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 44 13 12 6 0 0 70 18 1028
2018 Non-supervisor 26 41 14 13 5 0 0 67 18 3475
2017 Supervisor 28 45 10 11 5 0 0 73 17 1114
2017 Non-supervisor 25 43 14 13 5 0 0 69 18 3702

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 40 6 4 2 0 0 88 6 1027
2018 Non-supervisor 37 43 11 5 2 0 0 81 8 3474
2017 Supervisor 45 39 8 5 3 0 0 84 8 1111
2017 Non-supervisor 35 43 12 7 4 0 0 78 10 3704
2014 Supervisor 48 37 8 4 2 0 0 86 7 1149
2014 Non-supervisor 34 42 13 7 3 1 0 77 10 4016
2011 Supervisor 42 42 9 5 2 0 0 84 7 1215
2011 Non-supervisor 33 43 13 7 3 1 0 77 10 3984
2008 Supervisor 44 41 7 5 3 0 0 85 8 822
2008 Non-supervisor 34 44 11 6 4 1 0 78 10 2745

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 41 13 10 5 0 0 71 16 1023
2018 Non-supervisor 25 37 15 14 9 0 0 61 23 3465
2017 Supervisor 30 39 14 10 7 0 0 69 17 1114
2017 Non-supervisor 23 38 15 13 9 0 0 62 23 3700

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 34 6 3 1 0 0 90 4 1020
2018 Non-supervisor 46 37 10 4 2 0 0 83 7 3446
2017 Supervisor 58 34 6 1 1 0 0 92 2 1109
2017 Non-supervisor 49 37 9 4 2 0 0 85 5 3696
2014 Supervisor 67 26 4 1 1 0 0 94 2 1148
2014 Non-supervisor 57 31 8 2 1 0 0 88 4 4016
2011 Supervisor 63 30 5 2 1 0 0 93 2 1219
2011 Non-supervisor 53 35 8 3 1 0 0 88 4 3979

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 44 10 9 5 0 0 77 13 1020
2018 Non-supervisor 21 40 16 15 9 0 0 61 23 3461
2017 Supervisor 36 42 9 9 4 0 0 78 13 1108
2017 Non-supervisor 24 42 14 13 7 0 0 65 21 3693
2014 Supervisor 29 45 10 10 5 0 0 75 16 1149
2014 Non-supervisor 18 40 15 17 10 0 0 58 27 4019
2011 Supervisor 32 43 8 11 6 0 0 75 17 1217
2011 Non-supervisor 22 41 15 13 9 0 0 64 22 3980

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 38 12 7 4 0 0 76 12 1018
2018 Non-supervisor 26 37 17 11 8 0 0 63 19 3457
2017 Supervisor 37 38 11 9 4 0 0 76 13 1109
2017 Non-supervisor 27 37 16 12 7 0 0 65 19 3694
2014 Supervisor 37 39 12 7 5 0 0 76 12 1149
2014 Non-supervisor 24 37 17 13 8 0 0 62 21 4015

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 41 13 12 7 0 0 69 19 1028
2018 Non-supervisor 26 38 16 12 7 0 0 64 19 3461
2017 Supervisor 33 38 12 11 6 0 0 71 17 1110
2017 Non-supervisor 27 40 17 10 6 0 0 67 16 3693
2014 Supervisor 33 38 13 11 4 0 0 72 15 1149
2014 Non-supervisor 26 39 17 11 6 0 0 65 17 4017
2011 Supervisor 36 37 12 11 4 0 0 74 14 1212
2011 Non-supervisor 32 41 14 9 3 1 0 73 13 3984

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 43 10 5 2 0 0 83 7 1025
2018 Non-supervisor 34 43 12 7 4 0 0 77 11 3471
2017 Supervisor 42 40 10 5 3 0 0 83 8 1106
2017 Non-supervisor 37 42 11 7 3 0 0 79 10 3691
2014 Supervisor 48 39 7 5 1 0 0 87 6 1149
2014 Non-supervisor 37 42 11 5 4 0 0 80 9 4018
2011 Supervisor 43 43 7 5 2 0 0 86 7 1217
2011 Non-supervisor 39 42 9 6 4 0 0 81 9 3983
2008 Supervisor 45 43 5 6 2 0 0 88 7 822
2008 Non-supervisor 37 43 10 6 3 0 0 81 9 2745

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 33 25 15 10 0 0 49 26 1025
2018 Non-supervisor 40 34 17 6 3 0 0 74 10 3481
2017 Supervisor 17 36 22 14 9 0 1 54 24 1116
2017 Non-supervisor 37 37 17 5 3 0 1 76 8 3705
2014 Supervisor 19 34 26 12 8 0 1 53 21 1149
2014 Non-supervisor 36 37 18 5 3 0 1 74 8 4019
2011 Supervisor 17 31 24 16 12 0 0 48 28 1219
2011 Non-supervisor 35 36 18 6 3 0 1 72 10 3987
2008 Supervisor 14 30 24 20 11 0 1 44 32 822
2008 Non-supervisor 29 38 20 8 5 0 0 67 12 2743

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 34 37 13 3 0 0 17 47 1027
2018 Non-supervisor 9 27 35 19 8 1 1 28 37 3460
2017 Supervisor 13 31 39 12 4 0 1 16 44 1112
2017 Non-supervisor 9 23 37 18 9 1 3 28 33 3688
2014 Supervisor 10 29 41 14 5 0 1 19 39 1147
2014 Non-supervisor 8 27 37 17 7 1 2 25 36 4010
2011 Supervisor 15 33 36 11 4 0 1 16 48 1215
2011 Non-supervisor 9 24 37 18 8 1 2 28 34 3983
2008 Supervisor 14 37 37 10 1 0 1 12 51 822
2008 Non-supervisor 9 30 36 16 6 1 2 23 40 2745

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 29 30 15 5 1 0 21 49 1026
2018 Non-supervisor 17 23 26 20 11 2 2 32 41 3456
2017 Supervisor 17 25 33 16 7 1 1 23 43 1113
2017 Non-supervisor 15 21 28 18 13 2 3 33 38 3685
2014 Supervisor 14 25 34 18 8 0 1 27 39 1144
2014 Non-supervisor 13 24 30 19 9 3 2 30 39 4006
2011 Supervisor 14 26 32 19 8 1 1 27 41 1214
2011 Non-supervisor 11 20 29 22 12 3 3 37 32 3978
2008 Supervisor 14 28 34 17 5 0 1 23 43 823
2008 Non-supervisor 12 22 29 22 10 3 2 34 35 2740

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 29 33 14 3 0 1 17 50 1025
2018 Non-supervisor 15 26 31 16 8 2 3 25 43 3453
2017 Supervisor 19 28 34 13 4 0 1 17 48 1113
2017 Non-supervisor 15 24 30 16 8 3 4 26 41 3681
2014 Supervisor 24 31 28 11 5 1 1 16 56 1147
2014 Non-supervisor 16 26 30 15 7 3 3 23 45 3995
2011 Supervisor 26 33 25 11 4 1 1 15 60 1214
2011 Non-supervisor 16 25 28 16 8 3 4 26 44 3977
2008 Supervisor 21 29 34 12 2 1 1 15 50 819
2008 Non-supervisor 16 26 31 16 7 3 3 24 44 2736

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 42 20 4 0 0 25 33 1023
2018 Non-supervisor 6 12 33 32 15 1 2 48 18 3441
2017 Supervisor 11 23 39 20 6 0 1 26 34 1110
2017 Non-supervisor 6 12 31 31 15 1 4 49 19 3656
2014 Supervisor 10 23 40 21 6 0 0 27 33 1148
2014 Non-supervisor 5 13 32 31 14 1 3 47 20 3992
2011 Supervisor 13 27 35 17 6 0 1 23 41 1210
2011 Non-supervisor 6 13 31 29 16 1 3 47 20 3974
2008 Supervisor 12 27 40 17 4 0 1 21 39 821
2008 Non-supervisor 7 15 34 26 14 1 3 42 23 2730

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 32 28 8 2 0 0 11 62 1027
2018 Non-supervisor 18 24 28 18 10 1 2 28 43 3465
2017 Supervisor 24 31 31 10 4 0 0 14 55 1115
2017 Non-supervisor 16 22 29 17 11 1 4 30 40 3678
2014 Supervisor 27 34 26 9 3 1 1 12 62 1147
2014 Non-supervisor 18 25 28 17 9 1 3 27 44 4001
2011 Supervisor 33 32 24 7 3 0 1 10 66 1216
2011 Non-supervisor 16 24 29 16 10 2 3 27 42 3979
2008 Supervisor 28 33 26 9 3 0 1 12 62 821
2008 Non-supervisor 15 24 30 17 10 2 2 28 41 2736

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 24 32 22 7 0 1 29 38 1022
2018 Non-supervisor 13 19 25 24 15 2 3 40 33 3451
2017 Supervisor 11 22 32 22 9 1 2 32 34 1112
2017 Non-supervisor 10 17 25 23 16 3 5 43 29 3688
2014 Supervisor 10 19 32 25 12 1 2 38 30 1147
2014 Non-supervisor 9 16 26 26 16 3 4 46 27 4004
2011 Supervisor 14 22 34 19 9 1 2 29 36 1215
2011 Non-supervisor 9 17 27 23 16 3 5 42 28 3971
2008 Supervisor 17 25 29 20 7 0 2 27 42 821
2008 Non-supervisor 11 20 26 23 13 3 4 38 34 2739

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 27 37 12 3 1 0 15 47 1027
2018 Non-supervisor 12 24 32 17 10 3 2 28 37 3455
2017 Supervisor 18 25 37 13 4 1 1 18 44 1114
2017 Non-supervisor 13 21 32 16 11 4 4 29 37 3683
2014 Supervisor 18 28 34 12 4 1 1 17 48 1148
2014 Non-supervisor 12 22 32 17 9 4 4 29 37 4007
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 42 15 10 6 2 1 68 16 1026
2018 Non-supervisor 18 32 19 13 10 4 3 54 25 3472
2017 Supervisor 29 38 12 12 6 2 2 69 19 1114
2017 Non-supervisor 22 30 18 13 10 5 3 56 25 3708
2014 Supervisor 33 41 8 9 5 1 2 77 15 1149
2014 Non-supervisor 26 31 15 13 10 3 3 60 24 4014

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 32 7 8 4 0 0 81 11 1022
2018 Non-supervisor 35 33 10 12 9 1 0 69 21 3464
2017 Supervisor 51 31 6 7 4 0 0 83 12 1116
2017 Non-supervisor 36 33 11 12 7 1 0 70 20 3706
2014 Supervisor 54 31 6 6 2 0 0 86 9 1149
2014 Non-supervisor 39 30 9 12 9 1 0 70 21 4015

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 36 19 17 8 3 2 55 26 1025
2018 Non-supervisor 11 20 21 17 16 12 3 36 39 3470
2017 Supervisor 16 37 15 16 11 4 1 56 28 1114
2017 Non-supervisor 9 19 19 20 16 14 3 34 44 3699
2014 Supervisor 14 39 16 17 8 3 2 56 27 1149
2014 Non-supervisor 9 20 20 20 16 12 2 34 43 4018

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 7 7 2 0 0 84 9 1026
2018 Non-supervisor 41 37 9 8 4 0 0 79 12 3466
2017 Supervisor 43 39 6 7 4 0 0 83 11 1112
2017 Non-supervisor 38 40 10 9 4 0 0 78 13 3695
2014 Supervisor 44 42 6 6 3 0 0 85 9 1149
2014 Non-supervisor 38 40 9 8 4 0 0 78 12 4016

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 44 9 4 2 0 0 85 6 1025
2018 Non-supervisor 33 41 15 6 3 1 0 75 10 3472
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 38 13 8 6 1 0 73 14 1022
2018 Non-supervisor 38 35 12 9 6 0 0 73 15 3473
2017 Supervisor 37 38 10 10 5 0 0 75 15 1116
2017 Non-supervisor 35 37 12 10 6 0 0 72 16 3708
2014 Supervisor 36 38 11 9 5 0 0 75 15 1149
2014 Non-supervisor 35 35 13 10 6 0 0 70 16 4015
2011 Supervisor 34 39 13 8 6 0 0 74 14 1214
2011 Non-supervisor 32 36 12 12 7 0 0 69 19 3988
2008 Supervisor 30 39 11 12 7 1 0 69 19 822
2008 Non-supervisor 29 34 15 11 10 1 1 64 21 2746

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 35 10 7 5 1 0 78 12 1022
2018 Non-supervisor 43 32 12 7 5 1 0 76 11 3466
2017 Supervisor 43 33 10 7 6 1 0 77 13 1115
2017 Non-supervisor 41 33 12 7 5 2 0 76 12 3703
2014 Supervisor 44 33 10 7 4 1 1 79 11 1149
2014 Non-supervisor 42 31 13 8 5 2 1 74 13 4017
2011 Supervisor 43 32 12 7 5 1 0 76 12 1215
2011 Non-supervisor 39 32 13 8 6 2 1 72 14 3987
2008 Supervisor 38 32 13 9 5 2 0 72 15 823
2008 Non-supervisor 36 30 13 9 8 3 0 68 18 2744

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 35 10 8 5 0 0 77 13 1015
2018 Non-supervisor 41 34 11 9 5 0 0 75 14 3466
2017 Supervisor 43 36 7 10 5 0 0 79 14 1115
2017 Non-supervisor 39 34 11 10 5 0 0 74 15 3700
2014 Supervisor 45 33 9 8 4 0 0 79 13 1148
2014 Non-supervisor 39 34 11 10 6 1 0 74 15 4017
2011 Supervisor 41 36 9 7 6 1 0 78 13 1215
2011 Non-supervisor 37 34 12 10 6 1 0 71 17 3982
2008 Supervisor 37 37 9 11 6 0 0 74 17 822
2008 Non-supervisor 33 33 12 12 10 1 0 66 22 2740

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 30 10 4 4 1 0 82 8 1020
2018 Non-supervisor 52 27 10 5 5 1 0 80 10 3461
2017 Supervisor 54 25 9 6 5 1 0 80 11 1115
2017 Non-supervisor 50 27 11 5 5 2 0 78 11 3704

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 31 11 7 5 0 0 76 13 1023
2018 Non-supervisor 45 29 11 7 6 0 0 75 14 3470
2017 Supervisor 47 31 9 7 6 0 0 78 13 1115
2017 Non-supervisor 46 29 11 8 6 0 0 75 14 3696
2014 Supervisor 50 29 10 7 4 0 0 79 11 1149
2014 Non-supervisor 43 31 11 7 7 0 0 75 14 4016
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 33 18 11 4 3 7 63 17 1023
2017 Supervisor 25 37 14 10 6 3 4 68 17 1114
2014 Supervisor 26 37 14 9 5 3 6 69 16 1147

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 33 19 13 7 3 0 60 21 1025
2018 Non-supervisor 21 30 19 12 9 8 0 56 23 3480
2017 Supervisor 25 35 14 13 10 3 0 62 24 1114
2017 Non-supervisor 21 30 19 12 9 9 0 56 23 3704
2014 Supervisor 29 37 14 9 5 6 0 70 15 1147
2014 Non-supervisor 21 32 18 11 8 10 0 60 21 4014
2011 Supervisor 25 32 17 13 8 5 0 60 22 1217
2011 Non-supervisor 20 31 19 12 10 8 0 56 24 3988

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 20 15 10 0 0 55 25 1025
2018 Non-supervisor 19 28 22 16 12 3 0 48 29 3477
2017 Supervisor 21 36 16 17 10 1 0 57 27 1113
2017 Non-supervisor 18 30 20 17 12 3 0 50 30 3705
2014 Supervisor 25 37 17 12 7 1 0 63 20 1148
2014 Non-supervisor 18 31 21 17 10 3 0 50 28 4016
2011 Supervisor 19 32 19 16 12 2 0 52 29 1216
2011 Non-supervisor 17 30 21 15 14 3 0 49 30 3986
2008 Supervisor 18 31 20 17 13 1 0 49 31 822
2008 Non-supervisor 18 30 18 16 15 3 0 49 33 2745

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 31 24 21 12 1 0 42 34 1021
2018 Non-supervisor 13 24 24 20 13 6 0 40 35 3469
2017 Supervisor 12 33 18 22 13 2 0 46 35 1113
2017 Non-supervisor 13 27 22 19 13 6 0 42 34 3701
2014 Supervisor 16 34 20 19 9 2 0 51 29 1147
2014 Non-supervisor 13 27 22 20 12 6 0 43 34 4007
2011 Supervisor 8 31 19 26 13 3 0 41 40 1215
2011 Non-supervisor 11 28 22 20 13 7 0 41 35 3984
2008 Supervisor 7 28 19 28 17 2 0 35 45 823
2008 Non-supervisor 9 28 19 23 15 6 0 39 40 2746

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 35 19 21 11 0 0 48 33 1023
2018 Non-supervisor 13 27 21 21 15 4 0 41 37 3479
2017 Supervisor 13 37 17 20 11 1 0 51 32 1112
2017 Non-supervisor 13 29 20 20 13 4 0 44 35 3700
2014 Supervisor 16 39 17 17 10 1 0 56 27 1148
2014 Non-supervisor 13 30 20 20 13 3 0 45 35 4010
2011 Supervisor 10 34 17 25 12 1 0 45 38 1214
2011 Non-supervisor 11 31 18 23 14 3 0 44 37 3985
2008 Supervisor 11 35 17 24 13 0 0 47 37 823
2008 Non-supervisor 11 32 17 22 15 3 0 44 38 2744
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 46 15 9 3 0 0 73 13 1026
2018 Non-supervisor 23 43 18 10 4 1 0 67 14 3461
2017 Supervisor 28 46 14 8 4 0 0 74 12 1113
2017 Non-supervisor 24 43 18 9 5 1 0 68 14 3699
2014 Supervisor 32 43 13 7 3 0 0 76 11 1148
2014 Non-supervisor 26 44 16 9 4 1 0 71 13 4016
2011 Supervisor 27 45 13 10 4 1 0 73 14 1214
2011 Non-supervisor 29 41 16 8 5 1 0 71 13 3983

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 8 5 2 0 0 85 7 1027
2018 Non-supervisor 28 42 14 9 5 1 1 72 14 3465
2017 Supervisor 49 36 7 5 2 1 0 85 7 1112
2017 Non-supervisor 31 41 12 8 4 2 1 75 13 3696
2014 Supervisor 56 32 5 4 2 1 0 89 6 1147
2014 Non-supervisor 37 40 10 7 4 2 1 79 10 4015
2011 Supervisor 45 34 9 6 4 1 0 80 10 1215
2011 Non-supervisor 34 38 11 8 5 3 1 75 14 3981
2008 Supervisor 34 39 11 8 5 2 1 75 14 821
2008 Non-supervisor 25 32 14 14 9 6 1 61 24 2742

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 38 14 5 3 0 0 77 9 1025
2018 Non-supervisor 27 40 20 7 4 1 0 68 12 3454

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 28 18 14 11 4 2 53 28 1027
2018 Non-supervisor 14 28 19 17 15 6 1 45 34 3465
2017 Supervisor 22 28 16 15 12 4 2 54 29 1111
2017 Non-supervisor 15 28 16 17 16 7 2 47 35 3693
2014 Supervisor 25 26 16 14 10 6 3 56 27 1147
2014 Non-supervisor 15 25 18 18 18 6 1 42 39 4013
2011 Supervisor 20 26 17 16 12 6 3 50 31 1217
2011 Non-supervisor 13 25 16 18 17 9 2 42 39 3989

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 35 21 19 10 1 0 50 30 1028
2018 Non-supervisor 13 29 20 20 16 2 0 43 37 3457
2017 Supervisor 17 39 18 16 10 1 0 56 26 1116
2017 Non-supervisor 16 30 19 19 13 2 0 47 34 3698
2014 Supervisor 17 38 17 18 9 1 0 55 27 1145
2014 Non-supervisor 14 30 19 20 15 2 0 45 36 4009
2011 Supervisor 16 34 18 21 11 1 0 50 32 1217
2011 Non-supervisor 14 31 19 20 15 1 0 46 35 3984
2008 Supervisor 14 37 19 20 10 1 0 50 30 821
2008 Non-supervisor 13 31 20 19 15 1 0 45 35 2746

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 31 16 17 12 1 2 53 30 1027
2018 Non-supervisor 13 24 18 20 22 2 2 39 43 3463
2017 Supervisor 24 35 13 14 12 1 1 60 27 1113
2017 Non-supervisor 15 27 15 19 20 3 2 44 41 3694
2014 Supervisor 25 31 14 16 12 1 1 57 28 1146
2014 Non-supervisor 13 24 16 21 22 2 1 38 45 4013
2011 Supervisor 21 32 15 16 14 1 1 54 31 1218
2011 Non-supervisor 13 26 16 19 23 2 2 40 43 3983
2008 Supervisor 18 40 12 17 11 0 2 60 28 823
2008 Non-supervisor 15 31 15 18 19 2 1 47 38 2743

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 41 20 9 4 2 0 67 13 1027
2018 Non-supervisor 14 33 27 13 8 4 0 49 23 3473
2017 Supervisor 26 42 17 9 4 2 0 69 13 1115
2017 Non-supervisor 15 34 23 14 8 5 1 52 23 3698

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 39 11 2 1 1 0 85 4 1026
2018 Non-supervisor 39 38 13 4 3 2 0 79 8 3473
2017 Supervisor 47 38 10 2 1 1 0 86 3 1113
2017 Non-supervisor 37 38 15 4 3 3 0 77 7 3701
2014 Supervisor 57 31 8 1 1 1 1 89 3 1147
2014 Non-supervisor 44 35 12 3 3 3 0 81 6 4012

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 43 9 4 1 1 0 85 6 1024
2018 Non-supervisor 37 40 13 7 3 1 0 77 10 3475
2017 Supervisor 43 41 11 3 2 1 0 84 5 1116
2017 Non-supervisor 34 42 13 6 3 2 0 77 10 3699
2014 Supervisor 51 35 8 4 1 1 0 87 5 1147
2014 Non-supervisor 40 38 12 6 3 2 0 79 9 4011
2011 Supervisor 36 43 12 5 3 1 0 80 8 1215
2011 Non-supervisor 29 40 15 7 6 3 0 71 13 3984

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 36 9 5 3 0 0 82 8 1025
2018 Non-supervisor 39 39 12 6 4 0 0 78 10 3469
2017 Supervisor 45 38 7 7 3 0 0 83 10 1115
2017 Non-supervisor 39 39 11 7 4 0 0 78 11 3700
2014 Supervisor 53 33 8 3 2 0 0 86 6 1146
2014 Non-supervisor 42 37 11 6 4 0 0 79 10 4008
2011 Supervisor 39 39 12 6 4 0 0 78 10 1212
2011 Non-supervisor 35 39 13 7 5 1 0 74 13 3983
2008 Supervisor 32 42 13 7 6 0 0 74 12 822
2008 Non-supervisor 29 40 14 9 7 0 0 69 16 2742

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 35 18 9 6 0 0 66 15 1028
2018 Non-supervisor 28 33 20 12 7 1 0 61 19 3470
2017 Supervisor 32 35 17 9 6 0 0 68 15 1113
2017 Non-supervisor 29 33 19 11 7 1 0 62 18 3698
2014 Supervisor 33 39 12 10 5 1 0 73 15 1147
2014 Non-supervisor 26 36 19 11 7 0 0 63 18 4010
2011 Supervisor 28 37 20 10 4 1 0 66 14 1217
2011 Non-supervisor 27 37 19 9 7 1 0 64 16 3988

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 16 10 5 0 0 68 15 1024
2018 Non-supervisor 26 35 18 13 7 0 0 62 20 3461
2017 Supervisor 32 37 15 11 6 0 0 69 17 1116
2017 Non-supervisor 27 35 18 13 7 0 0 63 20 3699
2014 Supervisor 34 40 12 11 4 0 0 74 15 1147
2014 Non-supervisor 24 39 18 12 7 0 0 63 18 4008
2011 Supervisor 26 40 16 12 5 0 0 67 17 1217
2011 Non-supervisor 25 39 18 11 7 0 0 64 18 3990
2008 Supervisor 26 41 13 12 8 0 0 67 19 820
2008 Non-supervisor 23 41 16 13 7 0 0 64 20 2742

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 26 21 12 9 2 0 57 21 1024
2018 Non-supervisor 22 25 22 16 12 3 0 48 29 3475
2017 Supervisor 32 26 18 11 10 3 1 60 22 1114
2017 Non-supervisor 23 25 20 15 10 5 1 52 27 3698
2014 Supervisor 32 29 17 11 7 4 1 64 19 1147
2014 Non-supervisor 22 27 21 14 11 5 0 52 26 4011
2011 Supervisor 29 28 18 12 8 5 1 60 21 1217
2011 Non-supervisor 25 25 19 14 11 5 0 53 26 3988
2008 Supervisor 26 31 18 14 7 4 0 59 22 820
2008 Non-supervisor 21 29 18 15 11 6 0 53 28 2744
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 23 41 35 1027
2018 Non-supervisor 24 37 39 3481
2017 Supervisor 25 42 34 1112
2017 Non-supervisor 23 40 37 3706
2014 Supervisor 23 43 34 1147
2014 Non-supervisor 21 42 36 4010
2011 Supervisor 22 47 31 1218
2011 Non-supervisor 22 44 34 3984

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 24 29 35 5 0 7 235
2018 Non-supervisor 14 31 32 5 11 6 822
2017 Supervisor 21 38 32 6 1 3 281
2017 Non-supervisor 16 34 26 7 12 6 830
2014 Supervisor 20 39 25 10 9999 6 263
2014 Non-supervisor 15 36 25 12 9999 13 851
2011 Supervisor 28 28 32 6 9999 5 270
2011 Non-supervisor 15 34 32 8 9999 12 893
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 1025
2018 Non-supervisor 13 87 3479

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 125
2018 Non-supervisor 52 469

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 125
2018 Non-supervisor 62 469

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 125
2018 Non-supervisor 3 469

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 125
2018 Non-supervisor 13 469

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 125
2018 Non-supervisor 38 468

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 125
2018 Non-supervisor 44 468

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 125
2018 Non-supervisor 45 468

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 125
2018 Non-supervisor 41 468

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 125
2018 Non-supervisor 35 468

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 125
2018 Non-supervisor 49 468

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 125
2018 Non-supervisor 28 468

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 125
2018 Non-supervisor 8 468

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 125
2018 Non-supervisor 13 468

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 125
2018 Non-supervisor 52 468

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 125
2018 Non-supervisor 26 468

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 125
2018 Non-supervisor 15 468

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 125
2018 Non-supervisor 53 469

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 125
2018 Non-supervisor 27 469

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 125
2018 Non-supervisor 7 469

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 125
2018 Non-supervisor 22 469

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 125
2018 Non-supervisor 13 469

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 125
2018 Non-supervisor 9 469

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 125
2018 Non-supervisor 12 469

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 125
2018 Non-supervisor 8 469

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 125
2018 Non-supervisor 23 469

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 117
2018 Non-supervisor 12 429

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 117
2018 Non-supervisor 18 429

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 117
2018 Non-supervisor 10 429

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 117
2018 Non-supervisor 7 429

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 117
2018 Non-supervisor 13 429

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 117
2018 Non-supervisor 9 429

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 117
2018 Non-supervisor 7 429

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 117
2018 Non-supervisor 12 429

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 117
2018 Non-supervisor 29 429

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 117
2018 Non-supervisor 9 429

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 117
2018 Non-supervisor 48 429

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 117
2018 Non-supervisor 54 429

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 117
2018 Non-supervisor 3 429

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 117
2018 Non-supervisor 14 429

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 27 19 9 7 12 4 57 20 1023
2018 Non-supervisor 14 20 22 10 8 21 5 46 24 3473
2017 Supervisor 19 27 17 11 8 15 3 56 23 1116
2017 Non-supervisor 14 19 20 9 9 21 7 46 26 3704
2014 Supervisor 25 25 17 8 6 14 5 62 17 1147
2014 Non-supervisor 15 20 20 9 9 21 6 49 25 4010

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 37 16 6 4 2 0 74 10 1026
2018 Non-supervisor 25 35 19 9 5 6 1 64 15 3469
2017 Supervisor 32 37 14 8 5 3 0 72 14 1115
2017 Non-supervisor 24 33 19 9 6 8 1 63 16 3702
2014 Supervisor 40 34 13 5 4 3 1 77 9 1146
2014 Non-supervisor 27 34 18 7 6 7 1 66 14 4010
2011 Supervisor 33 41 13 7 4 3 0 76 11 1215
2011 Non-supervisor 29 37 16 8 5 5 0 70 14 3987
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 1029
2018 Non-supervisor 9 91 3467

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 60
2018 Non-supervisor 34 320

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 87 60
2018 Non-supervisor 79 320

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 60
2018 Non-supervisor 2 320

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 60
2018 Non-supervisor 9 320

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 59
2018 Non-supervisor 28 319

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 59
2018 Non-supervisor 26 319

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 59
2018 Non-supervisor 17 319

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 59
2018 Non-supervisor 10 319

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 59
2018 Non-supervisor 28 319

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 59
2018 Non-supervisor 27 319

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 59
2018 Non-supervisor 5 319

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 59
2018 Non-supervisor 16 319

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 59
2018 Non-supervisor 12 319

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 59
2018 Non-supervisor 18 319

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 60
2018 Non-supervisor 22 320

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 60
2018 Non-supervisor 13 320

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 60
2018 Non-supervisor 17 320

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 60
2018 Non-supervisor 52 320

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 58
2018 Non-supervisor 17 301

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 58
2018 Non-supervisor 24 301

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 58
2018 Non-supervisor 44 301

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 66 58
2018 Non-supervisor 60 301

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 58
2018 Non-supervisor 13 301

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 25 21 4 2 19 5 65 8 1028
2018 Non-supervisor 16 20 25 5 4 25 4 51 13 3472
2017 Supervisor 23 23 18 3 3 25 5 65 9 1115
2017 Non-supervisor 15 19 22 4 4 29 6 52 13 3700
2014 Supervisor 27 22 17 2 2 23 7 70 6 1145
2014 Non-supervisor 16 20 22 4 4 28 6 55 12 4011

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 37 16 3 2 4 1 78 5 1026
2018 Non-supervisor 26 35 21 5 4 8 1 67 10 3472
2017 Supervisor 39 34 15 3 2 7 0 78 6 1116
2017 Non-supervisor 27 33 19 5 4 12 1 69 10 3695
2014 Supervisor 43 34 12 2 1 6 1 83 4 1144
2014 Non-supervisor 29 34 18 5 3 11 1 71 9 4007
2011 Supervisor 38 40 12 3 2 5 0 83 5 1217
2011 Non-supervisor 33 38 15 5 3 7 0 76 8 3982
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 24 17 18 0 1 42 35 1027
2018 Non-supervisor 13 27 25 15 19 0 1 40 35 3474
2017 Supervisor 17 22 23 16 21 0 1 40 37 1115
2017 Non-supervisor 16 24 22 16 21 0 1 40 37 3700

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 21 32 22 18 0 0 27 40 1023
2018 Non-supervisor 19 30 27 14 9 0 0 49 23 3471
2017 Supervisor 8 24 27 23 18 0 0 32 41 1112
2017 Non-supervisor 20 30 26 14 9 0 1 50 23 3700

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 30 30 20 10 0 1 40 30 1023
2018 Non-supervisor 28 33 22 10 5 0 1 62 15 3452
2017 Supervisor 12 32 25 19 11 0 0 45 30 1110
2017 Non-supervisor 28 32 21 10 6 1 3 63 16 3687

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 19 28 24 23 0 0 25 47 1021
2018 Non-supervisor 19 24 23 16 16 0 1 44 33 3455
2017 Supervisor 8 22 25 24 21 0 0 30 45 1116
2017 Non-supervisor 19 24 23 17 14 1 2 45 32 3700

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 30 19 12 8 0 3 59 21 1025
2018 Non-supervisor 48 25 12 4 5 0 6 77 10 3453
2017 Supervisor 26 31 20 11 8 0 4 59 20 1113
2017 Non-supervisor 44 26 12 6 4 1 8 76 10 3688

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 30 26 15 13 0 0 46 28 1025
2018 Non-supervisor 28 29 22 11 10 0 1 57 21 3461
2017 Supervisor 16 32 27 16 10 0 0 48 25 1116
2017 Non-supervisor 26 30 23 12 9 0 0 57 20 3687

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 38 27 12 4 0 0 57 16 1024
2018 Non-supervisor 23 35 24 10 6 1 1 59 16 3468
2017 Supervisor 21 36 25 11 6 0 1 58 17 1113
2017 Non-supervisor 25 33 22 11 6 1 2 60 17 3682

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 32 31 18 8 0 0 42 27 1025
2018 Non-supervisor 21 32 25 14 7 1 1 53 21 3465
2017 Supervisor 11 31 29 19 9 0 0 43 28 1115
2017 Non-supervisor 21 32 24 12 8 1 2 55 21 3682

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 35 25 14 7 0 0 54 21 1020
2018 Non-supervisor 23 32 23 13 8 0 1 56 21 3466
2017 Supervisor 18 36 24 13 8 0 1 55 21 1115
2017 Non-supervisor 24 34 21 13 7 1 1 58 20 3685

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 28 29 17 11 0 0 43 28 1019
2018 Non-supervisor 25 30 23 13 8 0 0 56 21 3451
2017 Supervisor 19 32 25 14 10 0 1 51 24 1110
2017 Non-supervisor 26 33 21 11 7 1 2 60 18 3678

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 28 11 4 2 0 1 82 7 1022
2018 Non-supervisor 45 28 14 7 4 0 1 74 12 3448
2017 Supervisor 59 23 11 4 2 0 1 83 6 1116
2017 Non-supervisor 50 27 13 6 3 0 2 78 9 3701

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 17 6 2 1 0 3 91 3 1024
2018 Non-supervisor 64 18 9 3 2 1 3 85 6 3453

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 12 7 3 3 0 2 86 7 1017
2018 Non-supervisor 64 16 7 5 5 1 2 83 10 3461
2017 Supervisor 70 14 7 4 3 1 1 85 7 1114
2017 Non-supervisor 65 17 6 4 4 1 3 85 9 3701

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 33 11 5 2 0 1 83 6 1023
2018 Non-supervisor 46 29 13 6 4 0 1 76 10 3465
2017 Supervisor 54 27 11 5 2 0 1 82 7 1112
2017 Non-supervisor 48 30 11 6 3 0 2 80 9 3691

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 24 13 7 5 0 1 75 12 1023
2018 Non-supervisor 50 24 12 7 6 0 1 75 13 3458
2017 Supervisor 56 21 11 7 5 0 1 77 12 1111
2017 Non-supervisor 52 23 10 7 5 0 2 77 12 3694

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 34 16 8 3 0 1 72 12 1017
2018 Non-supervisor 51 6 2 1 1 0 38 93 3 3442
2017 Supervisor 40 33 16 6 4 0 1 73 10 1112
2017 Non-supervisor 52 8 3 1 0 1 35 93 3 3696

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 23 10 4 1 0 1 86 5 1021
2018 Non-supervisor 56 23 9 3 2 0 6 85 5 3451
2017 Supervisor 63 21 10 2 1 0 2 86 4 1109
2017 Non-supervisor 58 22 8 3 1 1 7 87 5 3679

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 16 4 2 3 0 1 91 5 1025
2018 Non-supervisor 53 20 9 6 8 0 3 76 15 3465
2017 Supervisor 71 18 6 2 2 0 2 90 4 1114
2017 Non-supervisor 52 21 9 6 7 1 4 77 14 3696

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 31 13 3 2 0 0 82 5 1024
2018 Non-supervisor 43 32 15 4 2 0 2 77 7 3458
2017 Supervisor 51 32 11 4 1 0 1 84 5 1113
2017 Non-supervisor 45 32 13 4 2 0 3 80 7 3694

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 25 45 18 6 0 0 31 24 1031
2018 Non-supervisor 12 34 36 13 5 0 0 47 18 3478
2017 Supervisor 6 24 42 20 8 0 0 30 28 1116
2017 Non-supervisor 11 32 39 12 5 0 0 43 17 3708

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 26 42 17 5 0 0 22 36 1019
2018 Non-supervisor 9 17 40 24 10 0 0 34 26 3450
2017 Supervisor 10 25 42 17 6 0 0 23 35 1112
2017 Non-supervisor 7 17 42 23 10 0 1 34 24 3693

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 46 9 5 2 0 0 84 6 1028
2018 Non-supervisor 27 42 17 8 4 2 0 71 12 3456
2017 Supervisor 38 43 12 5 2 1 0 82 6 1113
2017 Non-supervisor 26 42 16 8 5 3 0 70 13 3699

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 39 18 13 7 1 0 63 19 1026
2018 Non-supervisor 20 35 19 15 9 1 0 56 24 3466
2017 Supervisor 20 40 15 15 9 1 0 61 24 1113
2017 Non-supervisor 18 37 19 15 10 1 0 55 25 3700
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 32 25 11 9 1 0 22 78 1027
2018 Non-supervisor 24 28 22 13 11 2 1 24 76 3484
2017 Supervisor 19 30 23 13 13 2 0 20 80 1114
2017 Non-supervisor 23 25 23 13 13 3 1 24 76 3706

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 790
2018 Non-supervisor 19 2590
2017 Supervisor 17 862
2017 Non-supervisor 20 2704

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 790
2018 Non-supervisor 31 2590
2017 Supervisor 33 862
2017 Non-supervisor 31 2704

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 790
2018 Non-supervisor 21 2590
2017 Supervisor 16 862
2017 Non-supervisor 18 2704

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 65 790
2018 Non-supervisor 50 2590
2017 Supervisor 71 862
2017 Non-supervisor 53 2704

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 790
2018 Non-supervisor 10 2590
2017 Supervisor 6 862
2017 Non-supervisor 8 2704

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 790
2018 Non-supervisor 23 2590

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 790
2018 Non-supervisor 37 2590
2017 Supervisor 35 862
2017 Non-supervisor 37 2704

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 35 20 14 7 20 776
2018 Non-supervisor 5 39 19 11 6 20 2472
2017 Supervisor 4 44 22 12 4 15 848
2017 Non-supervisor 5 44 19 12 5 15 2664

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 34 66 792
2018 Non-supervisor 38 62 2560

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 21 20 18 1 5 38 41 789
2018 Non-supervisor 10 23 18 19 22 2 6 35 45 2576
2017 Supervisor 10 23 14 20 24 2 9 36 48 864
2017 Non-supervisor 9 22 16 18 26 2 8 34 48 2718

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 12 17 23 38 2 6 16 65 789
2018 Non-supervisor 4 14 17 22 36 2 5 20 62 2581
2017 Supervisor 2 9 12 20 49 1 6 12 75 864
2017 Non-supervisor 4 11 13 19 47 2 5 16 71 2715

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 21 15 8 10 1 7 65 19 1026
2018 Non-supervisor 36 18 15 10 10 1 8 60 22 3462
Report a problem or mistake on this page
Date modified: