2018 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 45 6 24 9 0 2 61 34 76
2018 Has not served in the Canadian military 20 45 10 18 7 0 0 65 25 4400
2017 Has served in the Canadian military 24 38 13 14 10 0 0 63 25 98
2017 Has not served in the Canadian military 21 40 12 17 9 0 0 61 27 4695

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 43 4 4 6 0 2 86 10 75
2018 Has not served in the Canadian military 35 43 11 8 3 0 0 78 11 4391
2017 Has served in the Canadian military 36 43 12 6 3 0 0 79 9 98
2017 Has not served in the Canadian military 38 40 10 7 4 0 0 79 11 4698

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 37 4 7 4 0 2 85 11 77
2018 Has not served in the Canadian military 40 41 8 7 3 0 0 81 11 4366
2017 Has served in the Canadian military 47 36 7 5 4 0 0 84 9 98
2017 Has not served in the Canadian military 43 39 8 6 4 0 0 82 10 4698

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 26 14 9 11 1 2 65 21 76
2018 Has not served in the Canadian military 37 35 12 10 6 0 0 72 16 4395
2017 Has served in the Canadian military 35 36 9 9 9 0 1 72 19 98
2017 Has not served in the Canadian military 37 35 11 10 7 0 0 72 17 4691

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 49 10 8 7 0 2 74 16 77
2018 Has not served in the Canadian military 29 44 13 9 5 0 0 73 14 4370
2017 Has served in the Canadian military 31 38 11 12 6 1 0 70 19 98
2017 Has not served in the Canadian military 30 45 12 8 5 0 0 75 13 4698

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 40 18 13 10 1 2 59 23 77
2018 Has not served in the Canadian military 23 35 17 14 10 0 0 58 24 4389
2017 Has served in the Canadian military 22 29 20 18 10 1 0 52 28 98
2017 Has not served in the Canadian military 22 37 17 14 9 0 0 59 24 4698

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 40 20 8 11 0 2 61 19 76
2018 Has not served in the Canadian military 26 42 14 13 5 0 0 68 18 4399
2017 Has served in the Canadian military 20 41 16 18 5 0 0 61 23 98
2017 Has not served in the Canadian military 26 44 13 12 5 0 0 70 17 4693

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 39 10 11 5 1 2 73 16 77
2018 Has not served in the Canadian military 40 43 10 5 2 0 0 83 7 4396
2017 Has served in the Canadian military 32 40 9 11 7 0 0 72 18 98
2017 Has not served in the Canadian military 37 42 11 6 3 0 0 80 9 4692

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 40 16 8 12 0 2 64 20 77
2018 Has not served in the Canadian military 26 38 15 13 8 0 0 64 21 4383
2017 Has served in the Canadian military 28 29 11 15 15 1 0 58 30 98
2017 Has not served in the Canadian military 25 39 15 12 9 0 0 64 21 4693

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 36 11 6 4 0 2 79 10 76
2018 Has not served in the Canadian military 48 36 9 4 2 0 0 85 6 4362
2017 Has served in the Canadian military 45 40 8 4 3 0 0 84 7 96
2017 Has not served in the Canadian military 51 36 8 3 2 0 0 87 5 4684

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 37 15 13 10 0 2 62 23 76
2018 Has not served in the Canadian military 24 41 14 13 8 0 0 65 21 4377
2017 Has served in the Canadian military 22 39 16 14 10 0 0 61 23 95
2017 Has not served in the Canadian military 26 42 13 12 7 0 0 68 19 4682

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 31 20 5 12 0 2 62 18 76
2018 Has not served in the Canadian military 29 37 16 11 7 0 0 66 17 4371
2017 Has served in the Canadian military 31 34 15 13 6 0 0 65 20 96
2017 Has not served in the Canadian military 30 37 15 11 6 0 0 67 17 4683

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 43 15 11 8 0 2 65 20 77
2018 Has not served in the Canadian military 27 39 16 12 7 0 0 66 19 4384
2017 Has served in the Canadian military 28 34 17 16 6 0 0 61 22 96
2017 Has not served in the Canadian military 28 40 16 10 6 0 0 68 16 4682

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 47 14 4 5 0 2 77 9 77
2018 Has not served in the Canadian military 35 43 12 7 3 0 0 79 10 4391
2017 Has served in the Canadian military 36 35 15 9 5 0 0 71 15 96
2017 Has not served in the Canadian military 38 42 11 6 3 0 0 80 9 4676

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 32 19 12 5 0 3 63 18 77
2018 Has not served in the Canadian military 34 33 19 8 5 0 0 68 13 4402
2017 Has served in the Canadian military 34 34 18 11 1 0 1 69 12 97
2017 Has not served in the Canadian military 33 37 18 7 4 0 1 71 11 4699

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 29 31 14 10 1 4 25 42 77
2018 Has not served in the Canadian military 10 29 36 18 7 1 1 25 39 4380
2017 Has served in the Canadian military 10 25 39 15 8 0 2 24 36 98
2017 Has not served in the Canadian military 10 25 37 17 8 1 2 26 36 4678

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 36 23 10 7 1 3 18 58 76
2018 Has not served in the Canadian military 17 24 27 19 9 1 1 29 43 4378
2017 Has served in the Canadian military 11 25 39 13 9 0 1 23 37 98
2017 Has not served in the Canadian military 15 22 29 18 11 2 3 31 39 4676

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 20 36 14 5 1 4 20 41 76
2018 Has not served in the Canadian military 16 27 31 15 7 2 2 23 44 4375
2017 Has served in the Canadian military 17 28 25 14 8 2 5 24 49 98
2017 Has not served in the Canadian military 16 25 31 15 7 3 3 24 43 4671

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 20 32 24 13 1 3 38 28 77
2018 Has not served in the Canadian military 7 15 35 29 12 1 2 42 22 4357
2017 Has served in the Canadian military 6 16 29 34 11 0 3 47 23 98
2017 Has not served in the Canadian military 7 14 33 28 13 1 3 43 22 4642

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 26 23 11 10 0 4 22 54 77
2018 Has not served in the Canadian military 20 26 28 15 8 1 1 24 48 4387
2017 Has served in the Canadian military 19 20 30 23 6 0 2 30 40 98
2017 Has not served in the Canadian military 18 24 29 15 10 1 3 26 43 4671

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 16 28 24 13 4 4 40 29 76
2018 Has not served in the Canadian military 13 20 27 23 13 2 2 38 35 4368
2017 Has served in the Canadian military 5 19 26 30 14 2 3 47 26 98
2017 Has not served in the Canadian military 10 18 27 23 15 3 4 40 31 4678

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 32 25 11 9 3 4 21 52 76
2018 Has not served in the Canadian military 13 25 34 16 8 2 2 25 39 4377
2017 Has served in the Canadian military 18 23 37 9 9 1 3 19 43 98
2017 Has not served in the Canadian military 14 22 33 15 9 3 3 26 38 4673
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 33 16 11 14 1 3 57 26 76
2018 Has not served in the Canadian military 20 35 18 13 9 3 2 58 23 4394
2017 Has served in the Canadian military 20 39 12 11 7 7 3 66 20 98
2017 Has not served in the Canadian military 24 31 16 13 9 4 3 59 23 4699

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 25 10 12 12 0 2 66 24 76
2018 Has not served in the Canadian military 38 33 10 11 8 1 0 72 19 4382
2017 Has served in the Canadian military 40 30 10 11 8 0 0 70 19 98
2017 Has not served in the Canadian military 40 32 9 11 6 1 0 73 18 4699

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 32 21 10 18 5 3 47 30 76
2018 Has not served in the Canadian military 12 24 20 17 14 10 2 41 36 4391
2017 Has served in the Canadian military 7 24 17 17 13 18 3 40 39 97
2017 Has not served in the Canadian military 11 23 18 20 15 12 2 39 40 4691

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 33 7 13 2 2 2 78 15 76
2018 Has not served in the Canadian military 43 37 8 8 4 0 0 80 11 4388
2017 Has served in the Canadian military 37 45 4 10 3 0 0 82 13 98
2017 Has not served in the Canadian military 39 40 9 8 4 0 0 79 12 4685

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 31 11 7 7 1 3 74 15 76
2018 Has not served in the Canadian military 34 42 14 6 3 1 0 77 9 4393
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 34 6 13 9 0 2 72 22 76
2018 Has not served in the Canadian military 37 36 12 9 6 0 0 73 15 4390
2017 Has served in the Canadian military 40 33 15 9 4 0 0 72 13 98
2017 Has not served in the Canadian military 35 37 12 10 6 0 0 73 16 4701

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 27 14 9 7 3 2 69 17 74
2018 Has not served in the Canadian military 43 32 12 7 5 1 0 77 11 4385
2017 Has served in the Canadian military 40 38 5 11 5 1 0 78 17 98
2017 Has not served in the Canadian military 42 33 12 7 5 2 0 76 12 4695

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 30 15 9 7 1 2 69 16 76
2018 Has not served in the Canadian military 41 34 11 9 5 0 0 76 14 4376
2017 Has served in the Canadian military 40 31 9 12 8 0 0 71 20 97
2017 Has not served in the Canadian military 40 35 10 10 5 0 0 75 15 4693

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 19 7 7 11 0 2 75 19 76
2018 Has not served in the Canadian military 52 28 10 4 5 1 0 80 9 4376
2017 Has served in the Canadian military 56 19 6 11 7 0 0 75 18 98
2017 Has not served in the Canadian military 51 26 10 5 5 2 0 79 11 4696

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 25 7 10 10 0 2 73 20 76
2018 Has not served in the Canadian military 45 30 11 7 6 0 0 75 13 4388
2017 Has served in the Canadian military 45 28 10 7 10 0 0 72 17 98
2017 Has not served in the Canadian military 46 29 11 8 6 0 0 76 14 4688
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 40 11 6 2 3 9 78 9 33
2018 Has not served in the Canadian military 24 33 18 12 4 3 6 63 17 982
2017 Has served in the Canadian military 32 31 14 5 3 9 6 74 9 37
2017 Has not served in the Canadian military 25 38 14 11 6 3 4 68 18 1073

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 19 26 14 15 5 0 42 31 76
2018 Has not served in the Canadian military 22 31 19 12 8 7 0 57 22 4401
2017 Has served in the Canadian military 18 26 20 15 9 11 0 50 28 98
2017 Has not served in the Canadian military 22 31 18 12 9 8 0 58 23 4695

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 24 24 23 17 0 0 36 40 76
2018 Has not served in the Canadian military 19 30 21 16 12 3 0 50 28 4398
2017 Has served in the Canadian military 16 21 27 20 13 2 0 38 34 98
2017 Has not served in the Canadian military 19 32 19 17 11 3 0 52 29 4696

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 20 28 24 19 4 0 27 45 76
2018 Has not served in the Canadian military 13 26 24 20 12 5 0 41 34 4386
2017 Has served in the Canadian military 8 29 16 27 12 7 0 40 43 98
2017 Has not served in the Canadian military 13 28 21 20 12 5 0 43 34 4692

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 27 21 27 18 3 0 33 46 76
2018 Has not served in the Canadian military 13 29 21 21 14 3 0 43 36 4398
2017 Has served in the Canadian military 14 25 20 25 9 6 0 41 37 98
2017 Has not served in the Canadian military 13 31 19 20 13 3 0 46 34 4690
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 42 19 14 7 1 2 58 22 77
2018 Has not served in the Canadian military 24 44 17 10 4 1 0 69 14 4383
2017 Has served in the Canadian military 23 41 16 13 6 0 0 64 20 97
2017 Has not served in the Canadian military 25 44 17 9 5 1 0 69 14 4692

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 36 13 9 2 0 2 75 12 77
2018 Has not served in the Canadian military 32 41 12 8 4 1 1 75 13 4387
2017 Has served in the Canadian military 45 32 12 3 3 2 2 81 7 97
2017 Has not served in the Canadian military 35 40 11 8 4 2 1 77 12 4687

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 36 17 14 5 0 2 63 19 76
2018 Has not served in the Canadian military 30 40 18 7 4 1 0 71 11 4375

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 23 15 15 19 2 2 48 36 77
2018 Has not served in the Canadian military 16 28 19 17 14 5 2 47 33 4387
2017 Has served in the Canadian military 20 36 13 12 11 5 2 60 25 97
2017 Has not served in the Canadian military 16 28 16 16 15 7 2 48 34 4681

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 26 18 25 16 1 3 39 42 77
2018 Has not served in the Canadian military 13 30 20 19 15 2 0 44 35 4380
2017 Has served in the Canadian military 12 30 22 24 10 2 0 43 35 98
2017 Has not served in the Canadian military 16 32 19 18 13 2 0 49 32 4692

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 29 24 14 24 0 4 35 40 77
2018 Has not served in the Canadian military 15 26 17 19 20 2 2 42 40 4385
2017 Has served in the Canadian military 15 21 17 19 22 1 4 38 43 97
2017 Has not served in the Canadian military 17 29 14 18 18 2 2 48 37 4686

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 33 22 16 10 1 2 51 26 77
2018 Has not served in the Canadian military 16 35 26 12 7 4 0 53 20 4395
2017 Has served in the Canadian military 19 34 16 21 7 3 0 55 29 98
2017 Has not served in the Canadian military 18 36 22 13 7 4 0 56 21 4692

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 35 16 3 5 7 2 74 8 77
2018 Has not served in the Canadian military 40 38 13 4 3 2 0 80 7 4394
2017 Has served in the Canadian military 39 34 19 2 3 3 0 76 5 98
2017 Has not served in the Canadian military 39 38 14 4 3 2 0 79 7 4691

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 41 15 6 2 1 2 75 9 77
2018 Has not served in the Canadian military 38 40 12 6 2 1 0 79 9 4394
2017 Has served in the Canadian military 39 36 15 6 2 1 0 76 8 96
2017 Has not served in the Canadian military 36 42 12 6 3 2 0 79 9 4694

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 37 16 8 6 0 2 70 14 77
2018 Has not served in the Canadian military 41 38 11 6 4 0 0 79 9 4389
2017 Has served in the Canadian military 43 33 9 13 2 0 0 76 15 97
2017 Has not served in the Canadian military 40 39 10 7 3 0 0 80 10 4694

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 35 19 13 11 1 2 56 25 77
2018 Has not served in the Canadian military 29 33 19 11 7 1 0 63 18 4393
2017 Has served in the Canadian military 24 32 20 13 7 3 0 58 21 97
2017 Has not served in the Canadian military 30 34 19 11 7 1 0 64 17 4690

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 39 23 10 12 0 2 54 22 77
2018 Has not served in the Canadian military 27 36 18 12 6 0 0 64 19 4381
2017 Has served in the Canadian military 22 36 19 14 9 0 0 58 24 98
2017 Has not served in the Canadian military 28 36 17 12 7 0 0 64 19 4693

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 22 22 14 14 7 2 45 30 77
2018 Has not served in the Canadian military 24 25 22 15 11 3 0 51 27 4394
2017 Has served in the Canadian military 27 27 17 12 11 4 0 57 25 98
2017 Has not served in the Canadian military 25 25 20 14 10 5 1 54 26 4690
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 29 30 41 77
2018 Has not served in the Canadian military 24 38 38 4403
2017 Has served in the Canadian military 31 35 34 97
2017 Has not served in the Canadian military 23 41 36 4696

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 30 20 29 8 8 4 21
2018 Has not served in the Canadian military 16 31 33 5 9 6 1026
2017 Has served in the Canadian military 39 18 22 10 3 7 31
2017 Has not served in the Canadian military 16 36 27 6 9 5 1074
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 22 78 76
2018 Has not served in the Canadian military 13 87 4402

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 41 15
2018 Has not served in the Canadian military 49 575

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 61 15
2018 Has not served in the Canadian military 60 575

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 15
2018 Has not served in the Canadian military 9 575

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 15
2018 Has not served in the Canadian military 3 575

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 37 15
2018 Has not served in the Canadian military 43 574

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 36 15
2018 Has not served in the Canadian military 40 574

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 34 15
2018 Has not served in the Canadian military 35 574

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 66 15
2018 Has not served in the Canadian military 49 574

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 15
2018 Has not served in the Canadian military 1 574

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 55 15
2018 Has not served in the Canadian military 50 574

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 54 15
2018 Has not served in the Canadian military 55 575

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 15
2018 Has not served in the Canadian military 14 575

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 29 15
2018 Has not served in the Canadian military 22 575

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 11 529

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 7 529

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 13 529

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 10 529

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 14
2018 Has not served in the Canadian military 29 529

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 48 14
2018 Has not served in the Canadian military 46 529

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 2 529

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 4 529

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 16 19 10 19 13 7 40 36 77
2018 Has not served in the Canadian military 15 22 22 10 8 19 5 49 23 4393
2017 Has served in the Canadian military 13 22 18 12 12 18 5 45 32 98
2017 Has not served in the Canadian military 15 21 20 9 9 20 6 49 25 4697

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 22 19 14 10 2 2 56 25 77
2018 Has not served in the Canadian military 27 36 18 8 5 5 1 67 14 4392
2017 Has served in the Canadian military 24 32 14 12 7 9 1 62 22 98
2017 Has not served in the Canadian military 26 34 18 8 6 7 1 65 16 4694
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 10 90 77
2018 Has not served in the Canadian military 8 92 4394

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 15 24 3 7 27 6 49 15 77
2018 Has not served in the Canadian military 17 22 24 5 3 24 5 55 12 4398
2017 Has served in the Canadian military 15 15 25 3 5 31 5 47 13 98
2017 Has not served in the Canadian military 17 20 21 4 4 28 6 56 12 4692

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 23 23 5 6 9 2 62 12 77
2018 Has not served in the Canadian military 28 36 20 5 3 7 1 70 9 4396
2017 Has served in the Canadian military 29 31 22 5 4 9 0 66 10 98
2017 Has not served in the Canadian military 29 33 17 5 3 11 1 71 9 4689
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 23 24 15 18 0 2 42 33 77
2018 Has not served in the Canadian military 14 27 25 15 19 0 1 41 34 4398
2017 Has served in the Canadian military 19 22 24 12 23 0 0 42 35 98
2017 Has not served in the Canadian military 16 23 22 16 21 0 1 40 37 4692

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 18 36 15 10 0 2 38 25 77
2018 Has not served in the Canadian military 16 28 28 16 11 0 0 44 27 4391
2017 Has served in the Canadian military 22 28 26 14 10 0 0 50 24 98
2017 Has not served in the Canadian military 17 29 26 16 11 0 1 46 27 4689

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 31 26 14 7 0 3 51 22 77
2018 Has not served in the Canadian military 24 32 24 12 6 0 1 57 19 4373
2017 Has served in the Canadian military 24 37 17 13 6 0 2 63 20 98
2017 Has not served in the Canadian military 25 32 22 12 7 1 2 59 19 4674

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 22 29 20 16 0 3 34 37 77
2018 Has not served in the Canadian military 16 23 24 18 18 0 1 40 36 4373
2017 Has served in the Canadian military 18 23 24 18 14 1 2 42 33 98
2017 Has not served in the Canadian military 17 24 23 19 15 1 2 42 35 4693

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 31 7 12 4 0 2 77 16 77
2018 Has not served in the Canadian military 43 26 14 6 5 0 6 73 12 4375
2017 Has served in the Canadian military 38 27 15 8 6 1 5 69 15 98
2017 Has not served in the Canadian military 40 27 14 7 5 0 7 72 13 4678

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 30 15 12 12 0 2 60 24 77
2018 Has not served in the Canadian military 25 29 23 12 11 0 0 54 22 4383
2017 Has served in the Canadian military 30 25 26 13 6 0 0 54 19 98
2017 Has not served in the Canadian military 24 31 24 13 9 0 0 55 21 4681

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 33 21 10 8 0 3 60 19 77
2018 Has not served in the Canadian military 22 36 25 11 5 1 1 58 16 4387
2017 Has served in the Canadian military 24 29 20 15 10 1 0 54 26 97
2017 Has not served in the Canadian military 25 34 23 11 6 1 1 60 17 4674

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 29 24 21 8 1 2 46 30 77
2018 Has not served in the Canadian military 18 32 27 15 7 0 1 51 22 4385
2017 Has served in the Canadian military 18 30 29 15 7 0 1 48 23 97
2017 Has not served in the Canadian military 19 32 25 14 8 1 1 52 22 4676

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 29 17 20 7 0 2 54 28 76
2018 Has not served in the Canadian military 22 33 24 13 7 0 1 55 21 4382
2017 Has served in the Canadian military 24 31 29 10 6 0 0 55 16 98
2017 Has not served in the Canadian military 22 34 22 13 7 1 1 58 20 4679

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 34 18 8 14 1 4 58 23 76
2018 Has not served in the Canadian military 23 30 24 14 9 0 0 53 23 4366
2017 Has served in the Canadian military 26 34 19 13 6 0 1 61 20 96
2017 Has not served in the Canadian military 24 33 22 11 8 1 1 58 20 4668

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 26 10 7 5 0 2 77 13 76
2018 Has not served in the Canadian military 47 28 14 7 4 0 1 76 10 4369
2017 Has served in the Canadian military 58 23 13 2 2 0 1 82 4 98
2017 Has not served in the Canadian military 52 26 12 6 3 0 1 79 9 4694

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 76 13 4 0 4 0 3 92 4 76
2018 Has not served in the Canadian military 65 18 8 3 2 1 3 86 5 4373

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 60 14 13 4 7 0 3 76 11 77
2018 Has not served in the Canadian military 66 15 7 5 4 1 2 84 9 4374
2017 Has served in the Canadian military 65 18 3 6 6 0 2 84 13 97
2017 Has not served in the Canadian military 66 16 7 4 4 1 3 85 8 4693

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 36 14 2 4 0 3 79 7 77
2018 Has not served in the Canadian military 47 30 13 6 4 0 1 78 9 4384
2017 Has served in the Canadian military 51 28 15 2 2 0 1 80 4 97
2017 Has not served in the Canadian military 50 29 11 5 3 0 2 80 9 4682

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 23 15 10 6 0 3 68 17 77
2018 Has not served in the Canadian military 50 24 12 7 6 0 1 75 13 4377
2017 Has served in the Canadian military 51 22 9 11 5 0 1 74 17 97
2017 Has not served in the Canadian military 53 23 10 7 5 0 2 77 12 4683

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 19 7 6 0 0 20 84 7 76
2018 Has not served in the Canadian military 48 13 6 3 1 0 30 86 6 4358
2017 Has served in the Canadian military 45 18 8 1 1 3 24 87 3 96
2017 Has not served in the Canadian military 49 14 6 2 1 0 27 87 5 4687

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 64 17 7 2 4 0 6 85 7 77
2018 Has not served in the Canadian military 58 23 10 3 1 0 5 85 5 4368
2017 Has served in the Canadian military 63 17 9 1 4 2 4 85 6 96
2017 Has not served in the Canadian military 59 22 8 3 1 0 6 87 4 4667

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 66 12 4 4 10 0 4 81 15 77
2018 Has not served in the Canadian military 58 19 8 5 7 0 3 79 13 4386
2017 Has served in the Canadian military 68 13 5 2 8 0 3 84 11 97
2017 Has not served in the Canadian military 56 20 9 5 6 1 4 80 11 4688

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 24 13 3 8 2 2 76 11 77
2018 Has not served in the Canadian military 45 32 15 4 2 0 2 79 7 4378
2017 Has served in the Canadian military 50 27 12 4 3 1 2 80 8 97
2017 Has not served in the Canadian military 47 32 13 4 2 0 2 81 6 4685

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 32 36 19 5 0 2 39 25 77
2018 Has not served in the Canadian military 11 32 38 14 5 0 0 43 19 4406
2017 Has served in the Canadian military 10 25 42 15 6 1 1 36 22 98
2017 Has not served in the Canadian military 10 30 40 13 6 0 0 41 19 4701

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 20 35 22 10 0 2 33 32 73
2018 Has not served in the Canadian military 9 19 40 22 9 0 0 31 28 4367
2017 Has served in the Canadian military 12 21 39 21 7 0 0 28 33 98
2017 Has not served in the Canadian military 8 19 42 22 9 0 0 31 27 4682

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 39 16 6 10 0 2 66 17 76
2018 Has not served in the Canadian military 30 43 15 7 3 1 0 74 10 4382
2017 Has served in the Canadian military 29 33 24 3 5 5 0 65 9 98
2017 Has not served in the Canadian military 28 42 15 7 4 2 0 73 12 4689

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 26 20 13 15 1 3 49 30 77
2018 Has not served in the Canadian military 21 36 19 14 8 1 0 58 23 4389
2017 Has served in the Canadian military 22 24 22 17 10 2 1 48 29 98
2017 Has not served in the Canadian military 18 38 18 15 10 1 0 57 25 4691
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 33 15 16 14 1 2 20 80 76
2018 Has not served in the Canadian military 23 29 23 12 11 2 0 24 76 4410
2017 Has served in the Canadian military 21 33 20 11 12 3 0 21 79 98
2017 Has not served in the Canadian military 22 26 23 13 13 3 1 23 77 4697

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 26 61
2018 Has not served in the Canadian military 20 3305
2017 Has served in the Canadian military 22 74
2017 Has not served in the Canadian military 19 3475

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 61
2018 Has not served in the Canadian military 32 3305
2017 Has served in the Canadian military 23 74
2017 Has not served in the Canadian military 31 3475

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 19 61
2018 Has not served in the Canadian military 21 3305
2017 Has served in the Canadian military 17 74
2017 Has not served in the Canadian military 17 3475

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 53 61
2018 Has not served in the Canadian military 54 3305
2017 Has served in the Canadian military 59 74
2017 Has not served in the Canadian military 57 3475

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 8 61
2018 Has not served in the Canadian military 9 3305
2017 Has served in the Canadian military 4 74
2017 Has not served in the Canadian military 8 3475

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 17 61
2018 Has not served in the Canadian military 24 3305

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 46 61
2018 Has not served in the Canadian military 36 3305
2017 Has served in the Canadian military 42 74
2017 Has not served in the Canadian military 36 3475

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 4 22 19 29 3 23 59
2018 Has not served in the Canadian military 5 39 19 11 6 20 3177
2017 Has served in the Canadian military 8 38 28 8 4 13 74
2017 Has not served in the Canadian military 5 44 20 12 5 15 3421

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 37 63 60
2018 Has not served in the Canadian military 37 63 3278

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 21 28 19 23 0 3 27 44 60
2018 Has not served in the Canadian military 10 23 19 19 21 1 6 36 44 3291
2017 Has served in the Canadian military 7 16 9 24 27 6 10 28 61 75
2017 Has not served in the Canadian military 9 22 16 18 25 2 8 34 48 3490

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 2 8 14 26 38 2 11 11 72 61
2018 Has not served in the Canadian military 4 14 17 22 37 2 5 19 63 3295
2017 Has served in the Canadian military 1 17 9 15 45 2 11 21 68 75
2017 Has not served in the Canadian military 3 10 13 19 47 2 5 15 72 3487

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 22 16 7 13 3 9 59 23 77
2018 Has not served in the Canadian military 37 19 15 9 10 1 8 62 21 4384
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