2018 Public Service Employee Survey Results for Parks Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 46 13 15 6 0 0 66 22 1220
2018 Non-supervisor 27 44 9 14 5 0 0 71 19 3047
2017 Supervisor 20 42 12 17 8 0 0 62 26 1165
2017 Non-supervisor 29 38 11 15 6 0 0 68 21 2920
2014 Supervisor 18 40 14 21 7 0 0 58 28 1052
2014 Non-supervisor 23 40 11 18 8 0 0 64 25 2306
2011 Supervisor 25 42 14 13 6 0 0 67 19 1337
2011 Non-supervisor 25 38 13 16 8 0 1 63 24 2541

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 37 6 3 0 0 0 91 3 1216
2018 Non-supervisor 46 35 9 6 3 0 0 82 9 3045
2017 Supervisor 54 36 5 4 2 0 0 90 5 1164
2017 Non-supervisor 50 34 9 5 2 0 0 84 7 2918
2014 Supervisor 56 33 6 3 2 0 0 89 5 1053
2014 Non-supervisor 48 37 8 5 2 0 0 85 7 2304
2011 Supervisor 56 33 6 4 1 0 0 89 5 1337
2011 Non-supervisor 49 33 9 6 2 0 0 83 8 2545

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 36 4 3 1 0 0 93 3 1210
2018 Non-supervisor 49 35 7 6 3 0 0 85 8 3039
2017 Supervisor 59 34 4 3 1 0 0 92 4 1164
2017 Non-supervisor 53 34 6 5 2 0 0 87 7 2916
2014 Supervisor 57 33 4 4 1 0 0 90 5 1052
2014 Non-supervisor 52 33 7 5 2 0 0 86 7 2307
2011 Supervisor 59 34 4 2 1 0 0 93 3 1337
2011 Non-supervisor 50 36 7 5 3 0 0 86 7 2544

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 36 11 11 7 0 0 71 18 1217
2018 Non-supervisor 42 33 11 8 5 0 0 76 13 3041
2017 Supervisor 33 37 10 12 7 0 0 70 20 1163
2017 Non-supervisor 44 31 11 8 5 0 1 76 13 2916
2014 Supervisor 33 35 12 13 7 0 0 67 21 1053
2014 Non-supervisor 40 33 12 9 4 0 2 74 13 2307
2011 Supervisor 32 38 12 10 8 0 0 70 18 1334
2011 Non-supervisor 38 36 10 9 5 1 1 75 14 2551

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 43 8 6 2 0 0 84 7 1214
2018 Non-supervisor 38 40 11 7 4 0 0 78 11 3027
2017 Supervisor 42 43 7 6 2 0 0 86 8 1165
2017 Non-supervisor 41 42 8 6 3 0 0 83 9 2918
2014 Supervisor 41 43 8 6 3 0 0 84 9 1053
2014 Non-supervisor 39 44 8 6 3 0 0 83 9 2306
2011 Supervisor 43 40 7 5 4 0 0 84 9 1335
2011 Non-supervisor 42 38 9 8 3 0 0 80 10 2546

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 36 17 15 8 0 0 59 24 1219
2018 Non-supervisor 28 36 15 12 9 0 0 65 21 3044
2017 Supervisor 26 40 12 15 8 0 0 65 23 1167
2017 Non-supervisor 31 36 13 12 7 0 0 67 19 2913
2014 Supervisor 21 42 12 17 8 0 0 62 25 1053
2014 Non-supervisor 28 36 14 14 8 0 0 64 22 2306
2011 Supervisor 20 38 14 17 10 0 0 58 27 1336
2011 Non-supervisor 23 37 14 15 10 1 0 61 25 2549

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 42 15 12 6 0 0 67 18 1218
2018 Non-supervisor 29 40 13 11 6 0 0 70 17 3047
2017 Supervisor 26 45 11 13 6 0 0 71 18 1166
2017 Non-supervisor 31 42 11 11 5 0 0 74 15 2913

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 38 7 4 2 0 0 87 6 1218
2018 Non-supervisor 43 39 9 5 2 0 0 83 8 3043
2017 Supervisor 45 40 7 5 3 0 0 85 8 1166
2017 Non-supervisor 43 38 10 5 3 0 0 82 8 2910
2014 Supervisor 44 40 9 5 2 0 0 84 7 1053
2014 Non-supervisor 42 38 11 6 2 2 0 81 8 2301
2011 Supervisor 42 40 8 5 3 1 0 83 9 1334
2011 Non-supervisor 38 39 11 7 3 1 0 79 10 2545

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 40 13 11 7 0 0 70 18 1218
2018 Non-supervisor 31 39 12 10 7 0 0 70 18 3040
2017 Supervisor 30 39 12 12 7 0 0 69 19 1165
2017 Non-supervisor 33 36 13 10 7 0 0 70 17 2913

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 32 5 2 1 0 0 93 3 1210
2018 Non-supervisor 53 33 9 3 1 0 0 87 4 3032
2017 Supervisor 62 31 4 2 1 0 0 93 3 1165
2017 Non-supervisor 57 32 7 3 1 0 0 89 4 2911
2014 Supervisor 70 24 4 2 0 0 0 94 2 1053
2014 Non-supervisor 65 27 5 1 1 0 0 93 2 2303
2011 Supervisor 67 26 4 1 1 0 0 93 3 1335
2011 Non-supervisor 66 25 6 2 1 0 0 91 3 2548

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 42 9 9 5 0 0 77 14 1212
2018 Non-supervisor 26 39 13 12 9 0 0 65 21 3035
2017 Supervisor 37 43 6 11 3 0 0 80 14 1163
2017 Non-supervisor 28 41 11 13 7 0 0 69 19 2910
2014 Supervisor 27 47 9 11 6 0 0 74 17 1052
2014 Non-supervisor 22 42 14 13 9 1 0 64 22 2305
2011 Supervisor 34 41 8 10 7 0 0 75 17 1335
2011 Non-supervisor 26 40 11 13 9 0 0 66 22 2548

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 37 13 8 5 0 0 74 13 1212
2018 Non-supervisor 32 35 14 11 7 0 0 67 18 3022
2017 Supervisor 38 39 10 9 4 0 0 77 13 1163
2017 Non-supervisor 37 35 13 10 5 0 0 71 15 2909
2014 Supervisor 36 39 11 9 5 0 0 75 13 1053
2014 Non-supervisor 32 37 13 12 6 0 0 69 18 2305

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 39 13 12 6 0 0 69 18 1211
2018 Non-supervisor 30 39 15 10 5 1 0 70 15 3040
2017 Supervisor 33 40 11 11 4 0 0 73 16 1162
2017 Non-supervisor 35 39 12 9 4 0 0 75 13 2910
2014 Supervisor 30 41 13 10 6 0 0 71 15 1053
2014 Non-supervisor 31 40 14 9 4 0 1 72 13 2305
2011 Supervisor 30 41 12 10 6 0 0 72 16 1333
2011 Non-supervisor 34 40 12 9 4 1 0 75 13 2546

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 40 8 4 1 0 0 87 5 1219
2018 Non-supervisor 49 34 9 5 2 0 0 84 7 3042
2017 Supervisor 50 38 6 4 2 0 0 88 6 1165
2017 Non-supervisor 51 35 8 4 2 0 0 86 6 2902
2014 Supervisor 51 36 8 4 1 0 0 88 5 1052
2014 Non-supervisor 50 36 9 3 1 0 0 86 5 2306
2011 Supervisor 49 38 7 3 2 0 0 87 5 1336
2011 Non-supervisor 51 36 7 4 1 0 0 87 6 2551

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 31 26 16 12 0 0 45 28 1219
2018 Non-supervisor 45 30 15 5 3 0 1 76 8 3054
2017 Supervisor 15 32 25 17 10 0 1 47 27 1167
2017 Non-supervisor 44 34 14 4 2 0 1 80 6 2918
2014 Supervisor 15 31 26 17 10 0 1 47 27 1053
2014 Non-supervisor 41 32 17 6 3 0 1 74 9 2306
2011 Supervisor 15 30 25 18 12 0 0 45 30 1332
2011 Non-supervisor 37 33 19 7 3 0 1 71 10 2545

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 28 41 16 5 0 0 20 38 1219
2018 Non-supervisor 9 21 33 23 11 1 2 35 31 3036
2017 Supervisor 11 28 39 16 5 0 1 21 39 1163
2017 Non-supervisor 7 20 35 20 13 1 4 34 29 2899
2014 Supervisor 12 35 36 12 4 0 1 16 47 1051
2014 Non-supervisor 10 25 34 20 9 1 2 29 36 2294
2011 Supervisor 12 34 38 12 3 1 1 15 47 1333
2011 Non-supervisor 11 26 34 17 8 1 3 25 39 2532

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 23 31 22 8 1 1 31 37 1214
2018 Non-supervisor 11 19 26 24 17 2 2 43 30 3024
2017 Supervisor 10 23 33 22 10 1 1 33 34 1159
2017 Non-supervisor 8 16 26 21 21 4 4 45 27 2894
2014 Supervisor 13 29 34 15 7 1 1 23 42 1051
2014 Non-supervisor 12 21 28 19 15 3 2 36 34 2296
2011 Supervisor 15 28 30 18 7 1 1 26 43 1327
2011 Non-supervisor 14 20 27 19 13 3 4 34 37 2532

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 30 34 12 4 0 1 16 50 1219
2018 Non-supervisor 16 24 28 16 11 2 3 29 42 3032
2017 Supervisor 17 31 32 13 5 1 1 19 49 1161
2017 Non-supervisor 13 22 27 16 13 4 5 32 39 2896
2014 Supervisor 20 32 31 12 4 0 1 16 53 1052
2014 Non-supervisor 17 24 28 15 9 3 4 26 44 2293
2011 Supervisor 19 30 33 14 3 1 1 17 50 1331
2011 Non-supervisor 17 25 28 14 8 3 4 24 46 2530

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 16 38 31 8 0 1 39 23 1213
2018 Non-supervisor 4 10 26 33 22 1 4 58 14 3023
2017 Supervisor 6 17 37 28 10 0 1 39 23 1153
2017 Non-supervisor 4 8 23 30 26 2 7 62 13 2885
2014 Supervisor 7 19 38 28 7 0 1 35 26 1047
2014 Non-supervisor 4 10 26 31 23 2 4 57 15 2290
2011 Supervisor 9 18 40 25 6 0 1 31 28 1327
2011 Non-supervisor 6 14 30 26 16 2 6 46 21 2521

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 30 28 12 4 1 0 16 56 1215
2018 Non-supervisor 15 19 26 21 15 2 3 37 36 3029
2017 Supervisor 22 30 28 11 7 1 1 18 53 1161
2017 Non-supervisor 11 16 24 21 20 3 5 44 29 2896
2014 Supervisor 31 35 23 6 3 0 1 9 67 1052
2014 Non-supervisor 20 23 25 14 14 2 3 29 45 2299
2011 Supervisor 34 34 23 6 2 0 1 8 69 1330
2011 Non-supervisor 23 25 24 14 9 2 4 24 51 2533

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 25 32 17 7 1 1 25 43 1217
2018 Non-supervisor 11 17 23 22 19 4 4 45 30 3014
2017 Supervisor 14 21 33 21 9 1 2 31 36 1164
2017 Non-supervisor 8 14 22 21 23 5 7 51 24 2894
2014 Supervisor 14 24 32 19 8 1 2 28 39 1051
2014 Non-supervisor 9 17 24 22 18 4 6 45 29 2294
2011 Supervisor 8 21 32 26 11 0 2 38 30 1328
2011 Non-supervisor 8 15 24 24 18 3 7 47 26 2530

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 31 34 11 4 1 1 15 51 1217
2018 Non-supervisor 12 21 29 19 13 3 3 34 36 3033
2017 Supervisor 18 27 35 12 5 1 2 17 46 1162
2017 Non-supervisor 10 19 27 16 16 5 7 36 33 2900
2014 Supervisor 19 32 33 9 3 1 2 13 53 1051
2014 Non-supervisor 13 20 30 16 13 4 5 31 36 2296
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 37 20 15 9 2 1 54 25 1214
2018 Non-supervisor 19 31 19 13 11 6 2 54 25 3048
2017 Supervisor 20 40 14 14 10 2 1 61 25 1163
2017 Non-supervisor 23 29 16 13 10 5 4 57 25 2917
2014 Supervisor 27 40 13 13 5 2 1 69 18 1055
2014 Non-supervisor 26 30 16 13 8 4 4 61 22 2313

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 36 10 13 6 0 0 70 20 1208
2018 Non-supervisor 35 32 10 13 9 1 0 68 22 3049
2017 Supervisor 37 37 9 11 6 0 0 74 16 1164
2017 Non-supervisor 39 31 9 12 9 0 0 70 20 2914
2014 Supervisor 40 36 8 9 5 1 0 77 15 1054
2014 Non-supervisor 38 30 10 13 8 1 0 69 21 2313

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 28 17 24 17 3 1 39 43 1212
2018 Non-supervisor 13 21 19 20 16 10 2 38 41 3043
2017 Supervisor 9 28 18 23 16 5 1 39 42 1166
2017 Non-supervisor 11 21 17 20 14 15 3 39 41 2914
2014 Supervisor 10 28 18 25 14 3 1 40 41 1055
2014 Non-supervisor 12 20 18 20 15 12 3 38 40 2312

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 45 10 9 4 0 0 78 12 1210
2018 Non-supervisor 42 36 9 8 5 0 0 78 13 3042
2017 Supervisor 34 45 7 10 3 0 0 79 13 1165
2017 Non-supervisor 40 39 8 9 4 0 0 80 12 2914
2014 Supervisor 35 47 7 8 2 0 0 82 11 1054
2014 Non-supervisor 38 41 10 8 3 0 0 80 11 2312

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 46 10 6 2 1 0 82 8 1211
2018 Non-supervisor 35 40 14 7 4 1 0 76 11 3050
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 36 12 11 8 0 0 69 19 1217
2018 Non-supervisor 37 34 12 9 7 1 0 72 16 3039
2017 Supervisor 33 37 12 10 7 0 0 71 18 1162
2017 Non-supervisor 38 34 10 10 7 0 0 72 18 2919
2014 Supervisor 32 38 13 11 6 1 0 70 17 1053
2014 Non-supervisor 40 32 11 9 6 0 0 73 16 2311
2011 Supervisor 28 39 14 10 8 0 0 68 19 1336
2011 Non-supervisor 33 36 12 11 8 0 0 69 19 2547

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 34 11 9 4 0 0 75 13 1212
2018 Non-supervisor 47 29 10 7 5 1 0 78 12 3032
2017 Supervisor 44 34 9 7 5 1 1 79 12 1165
2017 Non-supervisor 48 29 10 6 5 1 0 78 12 2918
2014 Supervisor 42 32 11 9 5 1 0 75 14 1055
2014 Non-supervisor 49 29 9 7 4 1 0 79 12 2310
2011 Supervisor 38 34 12 9 6 1 0 73 15 1336
2011 Non-supervisor 41 29 12 9 7 2 0 72 16 2549

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 36 11 9 5 0 0 75 14 1211
2018 Non-supervisor 42 32 11 8 6 1 0 74 15 3033
2017 Supervisor 39 37 8 11 5 0 0 77 16 1164
2017 Non-supervisor 44 31 9 9 6 0 1 76 15 2921
2014 Supervisor 39 36 11 8 5 0 0 76 13 1054
2014 Non-supervisor 43 32 10 9 5 0 0 76 15 2308
2011 Supervisor 36 35 10 11 7 1 0 72 18 1335
2011 Non-supervisor 36 33 10 12 8 1 0 70 20 2546

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 27 8 4 3 1 0 84 8 1214
2018 Non-supervisor 59 24 9 3 5 1 0 83 8 3032
2017 Supervisor 55 26 10 3 5 1 0 82 8 1168
2017 Non-supervisor 59 24 8 4 4 1 0 84 8 2912

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 30 13 10 5 0 0 72 15 1214
2018 Non-supervisor 47 28 11 8 7 0 0 75 15 3033
2017 Supervisor 47 30 8 8 6 0 0 78 14 1167
2017 Non-supervisor 50 26 9 7 6 0 0 77 14 2913
2014 Supervisor 43 36 9 8 4 0 0 79 12 1055
2014 Non-supervisor 48 29 10 7 6 0 0 77 13 2309
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 35 18 14 7 1 4 60 21 1221
2017 Supervisor 22 36 17 12 6 2 4 62 20 1166
2014 Supervisor 23 39 14 11 6 3 3 67 18 1053

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 33 16 11 8 2 0 65 19 1222
2018 Non-supervisor 32 29 16 10 7 6 0 64 19 3044
2017 Supervisor 31 34 14 12 7 3 0 66 19 1165
2017 Non-supervisor 33 31 13 9 5 7 1 70 16 2917
2014 Supervisor 30 36 14 12 6 3 0 68 18 1053
2014 Non-supervisor 27 33 14 11 8 6 1 64 20 2305
2011 Supervisor 20 33 17 14 11 3 0 56 27 1337
2011 Non-supervisor 19 28 20 15 12 7 0 50 28 2541

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 16 16 9 0 0 59 25 1219
2018 Non-supervisor 29 29 16 14 10 3 0 60 24 3038
2017 Supervisor 25 36 14 16 9 0 0 61 25 1166
2017 Non-supervisor 30 32 14 13 8 3 0 64 21 2913
2014 Supervisor 25 34 16 15 10 1 0 59 25 1053
2014 Non-supervisor 25 30 17 14 11 3 0 57 25 2304
2011 Supervisor 19 29 18 17 16 1 0 49 34 1335
2011 Non-supervisor 19 28 18 17 16 2 0 48 34 2543

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 32 19 21 13 1 0 46 34 1218
2018 Non-supervisor 19 28 19 17 11 5 0 50 30 3040
2017 Supervisor 15 34 18 20 12 1 0 50 32 1166
2017 Non-supervisor 21 29 18 15 9 7 1 54 27 2911
2014 Supervisor 13 36 16 22 11 1 0 49 34 1054
2014 Non-supervisor 15 32 17 18 11 6 1 50 31 2300
2011 Supervisor 6 32 19 24 18 2 0 39 42 1335
2011 Non-supervisor 10 28 19 21 16 5 0 40 40 2543

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 34 18 20 14 1 0 47 34 1219
2018 Non-supervisor 18 28 16 21 14 3 0 47 36 3038
2017 Supervisor 15 36 15 21 11 2 0 52 33 1167
2017 Non-supervisor 20 32 15 16 12 4 0 55 30 2916
2014 Supervisor 14 34 16 23 12 1 0 48 35 1054
2014 Non-supervisor 16 32 16 19 13 4 0 49 34 2299
2011 Supervisor 9 35 18 22 16 1 0 44 38 1333
2011 Non-supervisor 12 31 16 22 17 3 0 44 40 2542
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 44 15 11 4 0 0 71 15 1219
2018 Non-supervisor 28 40 15 10 5 1 0 69 15 3048
2017 Supervisor 30 43 12 11 3 0 0 74 14 1163
2017 Non-supervisor 33 40 14 8 4 1 0 73 12 2916
2014 Supervisor 28 46 11 10 4 1 0 74 14 1053
2014 Non-supervisor 28 40 16 10 4 2 0 69 15 2298
2011 Supervisor 34 38 12 10 5 0 0 73 15 1337
2011 Non-supervisor 29 40 14 10 5 1 0 70 16 2549

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 41 10 8 4 1 0 78 12 1216
2018 Non-supervisor 31 35 14 10 7 2 1 68 18 3052
2017 Supervisor 40 34 10 9 4 2 1 77 13 1163
2017 Non-supervisor 32 34 13 10 5 5 1 70 16 2911
2014 Supervisor 40 38 8 8 4 2 0 80 12 1053
2014 Non-supervisor 31 37 12 9 6 4 1 72 16 2296
2011 Supervisor 38 35 11 8 5 3 0 75 13 1337
2011 Non-supervisor 31 35 12 10 7 4 1 69 18 2546

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 42 18 10 3 1 0 69 13 1206
2018 Non-supervisor 29 36 18 10 5 2 0 66 16 3040

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 30 19 15 12 4 1 51 28 1215
2018 Non-supervisor 22 26 17 13 14 7 1 51 30 3049
2017 Supervisor 19 26 16 18 13 5 3 49 34 1165
2017 Non-supervisor 21 25 15 15 13 9 2 52 31 2911
2014 Supervisor 18 28 16 17 13 5 2 50 32 1054
2014 Non-supervisor 17 26 17 16 14 8 1 47 34 2296
2011 Supervisor 17 27 16 16 14 6 3 49 33 1334
2011 Non-supervisor 15 24 16 17 18 8 1 43 39 2542

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 35 19 18 10 1 0 53 28 1219
2018 Non-supervisor 21 29 18 16 12 3 0 52 29 3048
2017 Supervisor 19 38 16 19 7 2 0 58 27 1167
2017 Non-supervisor 25 31 16 13 9 5 1 59 24 2916
2014 Supervisor 16 37 15 20 9 2 0 54 30 1053
2014 Non-supervisor 20 29 17 15 11 5 2 54 28 2297
2011 Supervisor 15 35 18 17 14 1 0 51 31 1337
2011 Non-supervisor 16 29 18 18 16 3 1 47 35 2545

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 33 16 17 14 1 1 52 31 1217
2018 Non-supervisor 17 27 17 17 17 3 2 46 36 3043
2017 Supervisor 22 32 13 19 11 1 2 56 31 1166
2017 Non-supervisor 20 27 15 15 14 5 4 52 32 2913
2014 Supervisor 23 32 13 15 13 2 1 57 29 1053
2014 Non-supervisor 18 27 14 16 17 4 5 49 36 2298
2011 Supervisor 16 31 14 18 18 1 2 48 37 1337
2011 Non-supervisor 11 24 16 20 24 3 2 37 46 2542

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 46 16 8 4 1 0 71 13 1219
2018 Non-supervisor 20 35 21 13 8 3 0 57 21 3051
2017 Supervisor 26 44 16 9 3 2 0 71 13 1167
2017 Non-supervisor 22 37 19 11 7 4 0 62 19 2917

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 41 16 5 2 1 0 76 8 1205
2018 Non-supervisor 37 35 16 6 3 4 0 75 9 3027
2017 Supervisor 38 37 13 5 2 4 0 78 8 1163
2017 Non-supervisor 38 34 15 4 3 5 1 76 8 2916
2014 Supervisor 37 41 13 4 2 3 0 81 6 1053
2014 Non-supervisor 39 33 14 5 3 6 1 77 8 2297

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 45 12 6 2 0 0 80 8 1209
2018 Non-supervisor 37 39 13 6 3 2 0 78 9 3028
2017 Supervisor 36 44 11 6 3 1 0 80 9 1165
2017 Non-supervisor 41 39 10 5 3 2 0 81 8 2913
2014 Supervisor 38 43 10 7 1 1 0 82 8 1054
2014 Non-supervisor 38 38 11 7 3 2 0 79 10 2296
2011 Supervisor 31 41 14 8 5 1 0 73 13 1335
2011 Non-supervisor 29 39 16 8 7 2 0 69 15 2543

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 41 9 5 2 0 0 84 7 1209
2018 Non-supervisor 47 36 9 5 3 0 0 82 9 3027
2017 Supervisor 43 40 9 6 2 0 0 83 8 1165
2017 Non-supervisor 50 35 7 5 3 0 0 85 8 2915
2014 Supervisor 44 39 10 5 2 0 0 83 7 1052
2014 Non-supervisor 47 34 10 5 3 0 0 81 8 2290
2011 Supervisor 36 38 11 9 6 0 0 74 15 1330
2011 Non-supervisor 37 35 13 9 6 0 0 72 15 2544

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 35 14 8 4 0 0 73 13 1203
2018 Non-supervisor 42 31 14 7 6 0 0 73 13 3029
2017 Supervisor 41 33 12 9 4 0 0 75 14 1164
2017 Non-supervisor 44 32 12 7 4 0 0 76 12 2912
2014 Supervisor 37 36 13 10 4 0 0 73 14 1053
2014 Non-supervisor 38 35 13 8 4 1 0 74 13 2294
2011 Supervisor 36 31 16 9 7 1 0 68 16 1335
2011 Non-supervisor 34 34 16 10 6 0 0 68 16 2538

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 15 9 5 0 0 71 14 1204
2018 Non-supervisor 37 33 15 9 5 0 0 70 15 3021
2017 Supervisor 35 37 12 11 5 0 0 72 16 1167
2017 Non-supervisor 39 35 12 9 5 0 0 74 13 2910
2014 Supervisor 29 41 13 12 5 0 0 70 17 1054
2014 Non-supervisor 35 35 14 11 5 0 0 70 16 2297
2011 Supervisor 28 36 15 12 8 0 0 64 21 1335
2011 Non-supervisor 28 34 15 14 8 0 0 62 22 2539

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 28 15 10 5 2 0 69 16 1209
2018 Non-supervisor 36 25 18 10 7 3 1 64 18 3031
2017 Supervisor 43 26 13 10 5 3 0 71 15 1163
2017 Non-supervisor 38 25 17 9 6 4 1 67 16 2912
2014 Supervisor 42 26 16 9 4 4 0 70 14 1054
2014 Non-supervisor 36 26 16 11 5 5 1 66 17 2295
2011 Supervisor 40 25 16 9 6 3 1 68 16 1334
2011 Non-supervisor 36 23 16 11 8 5 1 63 20 2541
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 24 41 35 1221
2018 Non-supervisor 28 34 38 3021
2017 Supervisor 22 42 36 1164
2017 Non-supervisor 29 36 35 2915
2014 Supervisor 21 41 38 1051
2014 Non-supervisor 25 38 36 2299
2011 Supervisor 22 49 29 1335
2011 Non-supervisor 19 48 33 2548

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 16 36 17 15 9 7 302
2018 Non-supervisor 11 20 12 8 43 6 883
2017 Supervisor 19 36 17 13 8 6 260
2017 Non-supervisor 9 17 11 10 48 5 834
2014 Supervisor 20 40 12 17 9999 10 221
2014 Non-supervisor 9 28 15 17 9999 30 554
2011 Supervisor 37 28 14 13 9999 7 294
2011 Non-supervisor 20 27 20 16 9999 18 494
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 16 84 1220
2018 Non-supervisor 16 84 3049

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 182
2018 Non-supervisor 50 462

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 182
2018 Non-supervisor 56 461

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 183
2018 Non-supervisor 3 458

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 182
2018 Non-supervisor 9 460

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 182
2018 Non-supervisor 24 461

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 182
2018 Non-supervisor 4 458

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 182
2018 Non-supervisor 41 464

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 182
2018 Non-supervisor 42 462

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 183
2018 Non-supervisor 45 462

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 182
2018 Non-supervisor 43 462

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 182
2018 Non-supervisor 29 459

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 183
2018 Non-supervisor 61 467

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 182
2018 Non-supervisor 33 462

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 182
2018 Non-supervisor 13 460

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 182
2018 Non-supervisor 11 460

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 182
2018 Non-supervisor 46 462

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 182
2018 Non-supervisor 31 466

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 183
2018 Non-supervisor 9 460

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 183
2018 Non-supervisor 55 464

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 183
2018 Non-supervisor 27 460

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 182
2018 Non-supervisor 12 459

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 182
2018 Non-supervisor 16 462

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 183
2018 Non-supervisor 7 459

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 182
2018 Non-supervisor 7 460

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 182
2018 Non-supervisor 17 461

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 182
2018 Non-supervisor 11 461

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 182
2018 Non-supervisor 25 462

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 173
2018 Non-supervisor 15 429

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 173
2018 Non-supervisor 26 431

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 173
2018 Non-supervisor 13 429

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 173
2018 Non-supervisor 8 429

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 173
2018 Non-supervisor 11 429

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 173
2018 Non-supervisor 9 429

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 172
2018 Non-supervisor 3 429

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 173
2018 Non-supervisor 14 429

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 173
2018 Non-supervisor 9 430

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 173
2018 Non-supervisor 30 429

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 173
2018 Non-supervisor 10 430

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 173
2018 Non-supervisor 45 433

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 173
2018 Non-supervisor 52 433

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 174
2018 Non-supervisor 10 430

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 25 23 10 6 13 3 52 20 1216
2018 Non-supervisor 17 18 20 9 8 20 7 49 25 3036
2017 Supervisor 18 26 21 9 7 15 4 54 20 1164
2017 Non-supervisor 18 17 16 9 7 23 10 52 24 2913
2014 Supervisor 19 28 20 8 4 16 4 59 16 1052
2014 Non-supervisor 18 18 18 8 7 22 8 52 22 2295

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 35 20 7 5 3 0 66 13 1216
2018 Non-supervisor 29 30 18 7 6 8 1 65 15 3030
2017 Supervisor 28 35 17 10 5 5 0 67 16 1163
2017 Non-supervisor 30 28 16 8 5 10 2 67 15 2912
2014 Supervisor 30 36 16 6 4 7 0 72 11 1053
2014 Non-supervisor 28 29 18 8 5 11 2 65 14 2298
2011 Supervisor 33 40 14 7 4 2 0 75 11 1336
2011 Non-supervisor 31 35 15 9 5 5 0 70 15 2545
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 1212
2018 Non-supervisor 8 92 3031

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 79
2018 Non-supervisor 46 211

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 67 79
2018 Non-supervisor 73 214

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 79
2018 Non-supervisor 3 210

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 79
2018 Non-supervisor 6 210

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 79
2018 Non-supervisor 22 213

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 79
2018 Non-supervisor 7 210

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 79
2018 Non-supervisor 17 211

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 79
2018 Non-supervisor 17 211

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 79
2018 Non-supervisor 7 210

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 79
2018 Non-supervisor 28 211

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 79
2018 Non-supervisor 37 212

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 79
2018 Non-supervisor 6 209

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 79
2018 Non-supervisor 9 209

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 79
2018 Non-supervisor 0 209

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 79
2018 Non-supervisor 11 210

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 79
2018 Non-supervisor 19 213

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 79
2018 Non-supervisor 31 212

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 79
2018 Non-supervisor 16 208

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 79
2018 Non-supervisor 8 208

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 79
2018 Non-supervisor 17 209

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 79
2018 Non-supervisor 2 208

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 79
2018 Non-supervisor 12 209

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 79
2018 Non-supervisor 9 210

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 78
2018 Non-supervisor 52 213

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 76
2018 Non-supervisor 10 199

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 76
2018 Non-supervisor 22 198

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 76
2018 Non-supervisor 5 197

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 76
2018 Non-supervisor 22 198

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 76
2018 Non-supervisor 26 198

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 76
2018 Non-supervisor 9 198

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 76
2018 Non-supervisor 48 199

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 68 76
2018 Non-supervisor 59 201

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 76
2018 Non-supervisor 12 198

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 25 26 4 3 18 4 57 10 1223
2018 Non-supervisor 20 17 23 4 4 25 7 55 12 3029
2017 Supervisor 21 23 22 4 2 22 6 62 8 1165
2017 Non-supervisor 20 17 18 4 3 29 10 60 11 2909
2014 Supervisor 21 28 20 3 2 22 4 67 6 1053
2014 Non-supervisor 21 19 18 3 3 28 9 63 9 2290

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 36 19 6 2 5 0 71 8 1221
2018 Non-supervisor 31 29 19 5 4 11 2 69 10 3025
2017 Supervisor 33 34 16 5 2 9 1 74 8 1162
2017 Non-supervisor 34 28 16 4 3 13 3 73 8 2914
2014 Supervisor 35 34 16 3 2 10 1 77 5 1053
2014 Non-supervisor 32 28 17 4 2 15 3 72 8 2296
2011 Supervisor 40 39 12 4 2 3 0 81 6 1335
2011 Non-supervisor 36 35 15 5 3 6 1 76 9 2543
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 20 22 19 30 0 0 29 49 1220
2018 Non-supervisor 14 22 24 17 23 0 1 37 40 3040
2017 Supervisor 9 18 19 22 30 0 1 28 53 1167
2017 Non-supervisor 15 22 21 17 24 0 1 37 41 2917

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 19 32 24 17 0 0 27 41 1222
2018 Non-supervisor 27 30 26 11 6 0 1 57 17 3037
2017 Supervisor 9 24 26 24 17 0 1 32 42 1166
2017 Non-supervisor 31 29 23 9 6 0 1 61 15 2916

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 35 29 11 6 0 1 52 18 1213
2018 Non-supervisor 40 29 18 7 3 0 3 71 10 3026
2017 Supervisor 19 33 27 12 8 0 1 52 20 1167
2017 Non-supervisor 44 26 15 7 3 0 4 74 10 2905

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 25 23 24 0 0 28 47 1212
2018 Non-supervisor 23 25 23 15 14 0 1 48 29 3031
2017 Supervisor 9 19 26 22 23 0 1 28 45 1167
2017 Non-supervisor 29 24 21 13 10 0 1 54 24 2918

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 31 19 13 8 0 1 59 21 1210
2018 Non-supervisor 52 24 12 4 3 0 4 79 8 3024
2017 Supervisor 28 28 22 10 9 0 3 58 20 1167
2017 Non-supervisor 51 25 12 4 3 0 5 80 7 2909

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 27 27 16 13 0 0 43 30 1216
2018 Non-supervisor 33 29 21 8 8 0 1 62 16 3037
2017 Supervisor 20 31 22 17 9 0 0 51 27 1159
2017 Non-supervisor 33 31 20 10 6 0 0 64 16 2905

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 25 13 6 0 0 55 19 1217
2018 Non-supervisor 27 32 23 10 6 0 1 61 16 3027
2017 Supervisor 25 35 21 11 7 1 1 61 18 1162
2017 Non-supervisor 32 31 20 11 5 1 1 64 16 2905

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 35 28 16 7 0 0 50 22 1213
2018 Non-supervisor 29 30 21 12 6 0 1 61 18 3025
2017 Supervisor 18 34 25 14 8 1 1 52 22 1163
2017 Non-supervisor 32 31 19 11 5 0 1 64 16 2900

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 36 21 12 7 0 0 60 19 1216
2018 Non-supervisor 30 30 20 12 7 0 1 61 18 3022
2017 Supervisor 25 35 19 13 6 1 1 62 19 1163
2017 Non-supervisor 33 30 19 10 6 0 1 64 16 2907

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 24 13 5 0 0 58 18 1212
2018 Non-supervisor 41 31 16 7 3 1 1 73 10 3022
2017 Supervisor 27 34 22 10 6 0 1 62 16 1161
2017 Non-supervisor 43 31 15 7 3 0 1 75 10 2895

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 30 10 6 3 0 1 81 9 1211
2018 Non-supervisor 53 26 12 5 4 0 1 79 9 3024
2017 Supervisor 55 25 12 5 2 0 0 81 7 1165
2017 Non-supervisor 57 24 12 5 2 0 1 81 7 2907

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 15 5 2 1 1 3 92 3 1211
2018 Non-supervisor 69 15 6 2 2 2 4 89 5 3020

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 15 8 3 3 0 1 85 7 1209
2018 Non-supervisor 67 15 7 4 4 1 2 85 8 3021
2017 Supervisor 73 14 6 3 2 1 1 89 5 1165
2017 Non-supervisor 73 12 5 4 3 0 2 88 6 2912

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 36 15 5 3 0 0 77 8 1217
2018 Non-supervisor 47 30 14 5 3 0 1 78 8 3032
2017 Supervisor 43 37 13 5 2 0 1 80 7 1166
2017 Non-supervisor 51 29 12 5 2 0 1 81 7 2911

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 26 13 7 6 0 0 75 13 1211
2018 Non-supervisor 51 24 12 6 7 0 1 76 12 3026
2017 Supervisor 56 24 10 6 4 0 1 80 10 1167
2017 Non-supervisor 59 21 9 6 4 0 1 81 10 2909

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 36 17 6 4 0 0 72 10 1212
2018 Non-supervisor 60 8 3 1 0 0 28 95 2 3008
2017 Supervisor 42 34 15 6 3 0 1 76 8 1165
2017 Non-supervisor 62 7 2 1 1 0 27 95 2 2908

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 33 13 5 3 0 0 79 8 1211
2018 Non-supervisor 53 26 12 4 2 0 4 82 6 3022
2017 Supervisor 53 29 12 4 2 0 1 83 5 1162
2017 Non-supervisor 59 24 9 3 2 1 4 86 4 2892

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 19 10 5 7 0 1 77 12 1214
2018 Non-supervisor 46 19 13 9 11 0 2 67 20 3033
2017 Supervisor 55 22 10 7 5 0 1 78 12 1166
2017 Non-supervisor 47 19 12 9 10 0 3 69 19 2917

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 34 12 4 1 0 1 84 5 1215
2018 Non-supervisor 47 31 14 3 2 0 2 80 6 3033
2017 Supervisor 53 30 11 3 1 0 1 84 4 1165
2017 Non-supervisor 52 29 11 4 2 0 2 83 6 2908

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 24 40 24 6 0 0 30 30 1217
2018 Non-supervisor 18 35 32 11 4 0 0 53 15 3049
2017 Supervisor 7 22 41 22 9 0 0 29 30 1168
2017 Non-supervisor 16 35 34 9 4 0 0 52 14 2918

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 27 40 16 4 0 0 20 39 1211
2018 Non-supervisor 9 16 37 25 13 0 1 38 25 3026
2017 Supervisor 10 25 41 18 6 0 0 23 35 1161
2017 Non-supervisor 7 16 37 26 14 0 1 40 23 2907

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 47 15 11 4 1 0 70 15 1218
2018 Non-supervisor 20 37 19 13 8 3 0 59 21 3044
2017 Supervisor 19 41 18 12 8 2 0 61 20 1166
2017 Non-supervisor 16 35 21 13 9 6 1 54 24 2914

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 40 17 15 10 1 0 58 24 1218
2018 Non-supervisor 21 35 19 14 8 2 0 57 23 3047
2017 Supervisor 14 41 16 17 10 1 0 57 27 1167
2017 Non-supervisor 21 37 16 14 8 3 0 60 23 2915
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 23 15 19 2 0 16 84 1215
2018 Non-supervisor 18 25 24 15 15 2 0 19 81 3041
2017 Supervisor 16 23 24 16 20 2 0 17 83 1168
2017 Non-supervisor 18 23 23 15 18 3 0 18 82 2918

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 989
2018 Non-supervisor 36 2346
2017 Supervisor 23 934
2017 Non-supervisor 31 2259

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 988
2018 Non-supervisor 40 2346
2017 Supervisor 35 934
2017 Non-supervisor 37 2259

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 990
2018 Non-supervisor 24 2334
2017 Supervisor 16 934
2017 Non-supervisor 19 2259

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 71 989
2018 Non-supervisor 53 2346
2017 Supervisor 71 934
2017 Non-supervisor 55 2259

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 988
2018 Non-supervisor 4 2328
2017 Supervisor 4 934
2017 Non-supervisor 3 2259

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 988
2018 Non-supervisor 29 2341

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 988
2018 Non-supervisor 33 2345
2017 Supervisor 37 934
2017 Non-supervisor 34 2259

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 28 19 11 6 31 955
2018 Non-supervisor 4 40 18 11 5 22 2234
2017 Supervisor 7 33 17 14 5 25 908
2017 Non-supervisor 6 46 18 10 4 17 2200

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 24 76 979
2018 Non-supervisor 34 66 2355

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 16 22 25 1 4 34 49 992
2018 Non-supervisor 14 26 17 19 20 2 3 41 41 2370
2017 Supervisor 9 22 14 19 27 1 6 35 50 938
2017 Non-supervisor 14 25 14 19 21 1 5 42 43 2282

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 10 16 23 43 2 5 13 71 991
2018 Non-supervisor 5 14 17 20 35 3 6 21 60 2371
2017 Supervisor 2 8 11 17 52 2 7 11 77 936
2017 Non-supervisor 5 12 13 18 40 4 9 19 67 2278

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 21 15 11 10 1 6 61 23 1216
2018 Non-supervisor 37 18 17 8 10 2 8 61 20 3035
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