2018 Public Service Employee Survey Results for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 8 42 15 19 15 0 0 50 35 26
2018 AR-04 0 45 9 18 27 0 0 45 45 11
2017 AR 5 45 15 25 10 0 0 50 35 20
2014 AR 10 50 10 20 10 0 0 60 30 10
2011 AR 11 47 19 8 14 0 0 58 22 36
2011 AR-04 4 61 17 9 9 0 0 65 17 23

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 62 27 0 8 4 0 0 88 12 26
2018 AR-04 73 18 0 9 0 0 0 91 9 11
2017 AR 50 40 5 5 0 0 0 90 5 20
2014 AR 80 20 0 0 0 0 0 100 0 10
2011 AR 39 36 14 3 8 0 0 75 11 36
2011 AR-04 35 43 13 4 4 0 0 78 9 23

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 58 31 4 8 0 0 0 88 8 26
2018 AR-04 64 27 0 9 0 0 0 91 9 11
2017 AR 50 50 0 0 0 0 0 100 0 20
2014 AR 90 10 0 0 0 0 0 100 0 10
2011 AR 44 39 8 3 6 0 0 83 8 36
2011 AR-04 43 43 9 0 4 0 0 87 4 23

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 46 42 4 8 0 0 0 88 8 26
2018 AR-04 55 27 0 18 0 0 0 82 18 11
2017 AR 45 35 5 10 5 0 0 80 15 20
2014 AR 30 60 0 10 0 0 0 90 10 10
2011 AR 39 39 6 8 8 0 0 78 17 36
2011 AR-04 35 52 0 4 9 0 0 87 13 23

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 35 50 12 4 0 0 0 85 4 26
2018 AR-04 45 36 9 9 0 0 0 82 9 11
2017 AR 40 40 15 5 0 0 0 80 5 20
2014 AR 50 40 10 0 0 0 0 90 0 10
2011 AR 25 42 22 8 3 0 0 67 11 36
2011 AR-04 17 48 22 13 0 0 0 65 13 23

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 31 38 19 8 4 0 0 69 12 26
2018 AR-04 36 36 18 9 0 0 0 73 9 11
2017 AR 20 50 5 25 0 0 0 70 25 20
2014 AR 30 50 0 0 20 0 0 80 20 10
2011 AR 19 47 8 14 11 0 0 67 25 36
2011 AR-04 17 39 13 17 13 0 0 57 30 23

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 23 58 8 8 4 0 0 81 12 26
2018 AR-04 36 36 18 0 9 0 0 73 9 11
2017 AR 20 55 10 10 5 0 0 75 15 20

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 42 42 8 4 4 0 0 85 8 26
2018 AR-04 36 36 18 0 9 0 0 73 9 11
2017 AR 40 35 20 5 0 0 0 75 5 20
2014 AR 60 30 10 0 0 0 0 90 0 10
2011 AR 47 36 11 6 0 0 0 83 6 36
2011 AR-04 48 39 9 4 0 0 0 87 4 23

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 38 42 8 8 4 0 0 81 12 26
2018 AR-04 45 36 0 9 9 0 0 82 18 11
2017 AR 35 35 20 5 5 0 0 70 10 20

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 46 31 19 4 0 0 0 77 4 26
2018 AR-04 55 18 27 0 0 0 0 73 0 11
2017 AR 50 35 5 10 0 0 0 85 10 20
2014 AR 80 20 0 0 0 0 0 100 0 10
2011 AR 53 36 11 0 0 0 0 89 0 36
2011 AR-04 43 39 17 0 0 0 0 83 0 23

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 23 42 23 12 0 0 0 65 12 26
2018 AR-04 18 27 45 9 0 0 0 45 9 11
2017 AR 25 45 15 15 0 0 0 70 15 20
2014 AR 30 20 20 20 10 0 0 50 30 10
2011 AR 11 50 14 8 17 0 0 61 25 36
2011 AR-04 4 48 17 13 17 0 0 52 30 23

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 23 31 27 19 0 0 0 54 19 26
2018 AR-04 18 36 36 9 0 0 0 55 9 11
2017 AR 25 45 25 5 0 0 0 70 5 20
2014 AR 40 20 10 10 10 10 0 67 22 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 23 38 23 15 0 0 0 62 15 26
2018 AR-04 18 36 27 18 0 0 0 55 18 11
2017 AR 30 20 35 15 0 0 0 50 15 20
2014 AR 40 20 10 30 0 0 0 60 30 10
2011 AR 33 50 8 6 3 0 0 83 8 36
2011 AR-04 26 61 9 4 0 0 0 87 4 23

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 54 27 12 8 0 0 0 81 8 26
2018 AR-04 45 36 18 0 0 0 0 82 0 11
2017 AR 45 35 15 5 0 0 0 80 5 20
2014 AR 70 30 0 0 0 0 0 100 0 10
2011 AR 39 39 14 6 3 0 0 78 8 36
2011 AR-04 35 43 13 9 0 0 0 78 9 23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 31 23 19 0 0 0 58 19 26
2018 AR-04 45 18 27 9 0 0 0 64 9 11
2017 AR 20 65 5 10 0 0 0 85 10 20
2014 AR 30 50 10 10 0 0 0 80 10 10
2011 AR 31 47 19 3 0 0 0 78 3 36
2011 AR-04 26 52 17 4 0 0 0 78 4 23

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 4 44 24 16 8 0 4 25 50 25
2018 AR-04 0 55 9 27 9 0 0 36 55 11
2017 AR 15 15 65 0 5 0 0 5 30 20
2014 AR 0 0 100 0 0 0 0 0 0 10
2011 AR 8 31 44 14 0 3 0 14 40 36
2011 AR-04 4 35 48 13 0 0 0 13 39 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 4 31 35 23 8 0 0 31 35 26
2018 AR-04 0 36 27 18 18 0 0 36 36 11
2017 AR 10 35 25 25 5 0 0 30 45 20
2014 AR 0 10 60 20 10 0 0 30 10 10
2011 AR 11 19 42 11 8 6 3 21 33 36
2011 AR-04 9 17 43 13 9 4 4 24 29 23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 31 27 15 0 0 0 15 58 26
2018 AR-04 27 36 18 18 0 0 0 18 64 11
2017 AR 25 45 20 10 0 0 0 10 70 20
2014 AR 20 30 30 20 0 0 0 20 50 10
2011 AR 19 39 25 11 3 3 0 14 60 36
2011 AR-04 26 43 17 9 4 0 0 13 70 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 4 19 42 35 0 0 0 35 23 26
2018 AR-04 9 9 64 18 0 0 0 18 18 11
2017 AR 10 20 40 30 0 0 0 30 30 20
2014 AR 0 10 50 30 10 0 0 40 10 10
2011 AR 3 19 36 36 3 3 0 40 23 36
2011 AR-04 4 13 52 30 0 0 0 30 17 23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 24 44 8 4 4 4 13 39 25
2018 AR-04 20 30 40 0 0 10 0 0 56 10
2017 AR 0 15 50 30 5 0 0 35 15 20
2014 AR 20 30 30 20 0 0 0 20 50 10
2011 AR 11 17 40 26 3 3 0 29 29 35
2011 AR-04 9 18 45 27 0 0 0 27 27 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 19 23 15 27 12 0 4 40 44 26
2018 AR-04 18 18 9 45 9 0 0 55 36 11
2017 AR 0 20 35 40 5 0 0 45 20 20
2014 AR 0 20 40 40 0 0 0 40 20 10
2011 AR 8 6 36 36 6 6 3 45 15 36
2011 AR-04 4 9 48 30 4 0 4 36 14 23

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 19 35 27 12 0 0 8 13 58 26
2018 AR-04 18 36 18 18 0 0 9 20 60 11
2017 AR 5 25 65 5 0 0 0 5 30 20
2014 AR 20 20 30 30 0 0 0 30 40 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 35 31 0 8 15 0 55 9 26
2018 AR-04 0 36 45 0 9 9 0 40 10 11
2017 AR 10 20 20 15 5 15 15 43 29 20
2014 AR 20 30 0 0 0 50 0 100 0 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 54 19 4 15 8 0 0 73 23 26
2018 AR-04 64 18 0 9 9 0 0 82 18 11
2017 AR 40 45 5 0 10 0 0 85 10 20
2014 AR 50 40 0 0 0 10 0 100 0 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 4 23 27 15 12 19 0 33 33 26
2018 AR-04 0 27 36 9 9 18 0 33 22 11
2017 AR 0 10 20 15 5 40 10 20 40 20
2014 AR 0 20 0 10 0 50 20 67 33 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 58 27 8 8 0 0 0 85 8 26
2018 AR-04 73 18 9 0 0 0 0 91 0 11
2017 AR 45 40 5 10 0 0 0 85 10 20
2014 AR 90 10 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 54 31 8 8 0 0 0 85 8 26
2018 AR-04 55 27 9 9 0 0 0 82 9 11
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 35 23 12 4 0 0 62 15 26
2018 AR-04 18 36 27 9 9 0 0 55 18 11
2017 AR 25 35 20 5 15 0 0 60 20 20
2014 AR 50 30 0 0 20 0 0 80 20 10
2011 AR 44 33 11 3 8 0 0 78 11 36
2011 AR-04 39 35 17 4 4 0 0 74 9 23

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 40 36 16 4 4 0 0 76 8 25
2018 AR-04 30 30 30 0 10 0 0 60 10 10
2017 AR 35 40 10 5 10 0 0 75 15 20
2014 AR 50 20 10 0 10 10 0 78 11 10
2011 AR 53 22 17 3 6 0 0 75 8 36
2011 AR-04 43 30 17 4 4 0 0 74 9 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 38 42 12 4 4 0 0 81 8 26
2018 AR-04 18 45 27 0 9 0 0 64 9 11
2017 AR 20 60 0 10 10 0 0 80 20 20
2014 AR 40 30 0 20 10 0 0 70 30 10
2011 AR 47 33 3 11 6 0 0 81 17 36
2011 AR-04 39 43 4 9 4 0 0 83 13 23

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 65 27 4 0 0 4 0 96 0 26
2018 AR-04 45 45 0 0 0 9 0 100 0 11
2017 AR 55 25 15 0 5 0 0 80 5 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 42 35 19 0 4 0 0 77 4 26
2018 AR-04 27 27 36 0 9 0 0 55 9 11
2017 AR 25 50 10 0 15 0 0 75 15 20
2014 AR 50 30 0 0 20 0 0 80 20 10
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 23 35 23 8 0 12 0 65 9 26
2018 AR-04 18 18 36 0 0 27 0 50 0 11
2017 AR 20 25 30 5 5 15 0 53 12 20
2014 AR 50 20 0 10 10 10 0 78 22 10
2011 AR 19 33 17 14 8 8 0 58 24 36
2011 AR-04 13 26 26 22 9 4 0 41 32 23

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 15 38 27 12 4 4 0 56 16 26
2018 AR-04 9 45 27 9 0 9 0 60 10 11
2017 AR 10 45 30 5 5 5 0 58 11 20
2014 AR 20 40 10 20 10 0 0 60 30 10
2011 AR 19 28 19 17 17 0 0 47 33 36
2011 AR-04 9 30 17 22 22 0 0 39 43 23

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 8 31 38 15 0 8 0 42 17 26
2018 AR-04 9 27 36 9 0 18 0 44 11 11
2017 AR 5 25 40 5 5 20 0 38 13 20
2014 AR 0 20 30 40 10 0 0 20 50 10
2011 AR 6 28 25 28 14 0 0 33 42 36
2011 AR-04 0 26 35 26 13 0 0 26 39 23

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 8 35 35 12 8 4 0 44 20 26
2018 AR-04 0 36 36 9 9 9 0 40 20 11
2017 AR 5 30 40 20 5 0 0 35 25 20
2014 AR 0 50 10 40 0 0 0 50 40 10
2011 AR 17 33 17 19 14 0 0 50 33 36
2011 AR-04 9 35 13 26 17 0 0 43 43 23
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 31 50 4 8 8 0 0 81 15 26
2018 AR-04 36 45 0 9 9 0 0 82 18 11
2017 AR 20 60 15 5 0 0 0 80 5 20
2014 AR 30 60 10 0 0 0 0 90 0 10
2011 AR 44 25 17 8 6 0 0 69 14 36
2011 AR-04 39 35 22 0 4 0 0 74 4 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 31 35 15 15 0 4 0 68 16 26
2018 AR-04 18 45 18 18 0 0 0 64 18 11
2017 AR 15 40 15 25 5 0 0 55 30 20
2014 AR 40 50 0 0 0 10 0 100 0 10
2011 AR 28 33 11 6 14 8 0 67 21 36
2011 AR-04 35 17 17 9 17 4 0 55 27 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 42 15 12 0 4 0 72 12 26
2018 AR-04 27 55 9 9 0 0 0 82 9 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 12 15 8 12 27 0 53 26 26
2018 AR-04 18 0 18 9 18 36 0 29 43 11
2017 AR 20 5 30 10 5 25 5 36 21 20
2014 AR 20 10 20 10 10 30 0 43 29 10
2011 AR 8 22 14 17 8 31 0 44 36 36
2011 AR-04 9 17 17 22 4 30 0 38 38 23

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 46 23 19 0 0 0 58 19 26
2018 AR-04 0 36 45 18 0 0 0 36 18 11
2017 AR 10 35 40 15 0 0 0 45 15 20
2014 AR 0 60 0 30 10 0 0 60 40 10
2011 AR 6 44 19 8 19 3 0 51 29 36
2011 AR-04 0 52 22 9 13 4 0 55 23 23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 35 12 31 4 8 0 50 38 26
2018 AR-04 0 55 0 18 9 18 0 67 33 11
2017 AR 5 35 10 30 10 10 0 44 44 20
2014 AR 10 30 20 10 20 10 0 44 33 10
2011 AR 6 31 19 14 28 3 0 37 43 36
2011 AR-04 0 43 22 13 22 0 0 43 35 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 15 42 19 19 0 4 0 60 20 26
2018 AR-04 9 45 18 18 0 9 0 60 20 11
2017 AR 20 30 30 15 0 5 0 53 16 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 46 27 15 12 0 0 0 73 12 26
2018 AR-04 45 27 18 9 0 0 0 73 9 11
2017 AR 35 35 15 10 0 5 0 74 11 20
2014 AR 30 20 10 10 0 30 0 71 14 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 50 19 23 8 0 0 0 69 8 26
2018 AR-04 36 27 36 0 0 0 0 64 0 11
2017 AR 35 40 20 5 0 0 0 75 5 20
2014 AR 30 60 10 0 0 0 0 90 0 10
2011 AR 29 34 20 6 3 9 0 69 9 35
2011 AR-04 32 32 27 5 0 5 0 67 5 22

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 46 42 8 4 0 0 0 88 4 26
2018 AR-04 45 36 9 9 0 0 0 82 9 11
2017 AR 40 45 5 10 0 0 0 85 10 20
2014 AR 40 50 0 10 0 0 0 90 10 10
2011 AR 29 46 17 3 6 0 0 74 9 35
2011 AR-04 23 45 23 5 5 0 0 68 9 22

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 35 54 4 8 0 0 0 88 8 26
2018 AR-04 55 27 9 9 0 0 0 82 9 11
2017 AR 35 40 25 0 0 0 0 75 0 20
2014 AR 40 40 20 0 0 0 0 80 0 10
2011 AR 33 31 22 6 8 0 0 64 14 36
2011 AR-04 30 35 22 9 4 0 0 65 13 23

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 31 42 15 12 0 0 0 73 12 26
2018 AR-04 55 9 18 18 0 0 0 64 18 11
2017 AR 40 25 20 10 0 5 0 68 11 20
2014 AR 40 50 0 10 0 0 0 90 10 10
2011 AR 22 36 19 14 8 0 0 58 22 36
2011 AR-04 17 39 26 13 4 0 0 57 17 23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 42 23 27 4 4 0 0 65 8 26
2018 AR-04 36 36 18 9 0 0 0 73 9 11
2017 AR 45 30 15 5 0 5 0 79 5 20
2014 AR 40 30 10 10 10 0 0 70 20 10
2011 AR 36 25 14 14 6 6 0 65 21 36
2011 AR-04 35 30 13 13 4 4 0 68 18 23
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AR 19 42 38 26
2018 AR-04 0 73 27 11
2017 AR 5 55 40 20
2014 AR 10 60 30 10
2011 AR 8 42 50 36
2011 AR-04 4 52 43 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AR 23 77 26

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 8 8 27 0 0 54 4 36 0 26
2018 AR-04 9 9 9 0 0 73 0 67 0 11
2017 AR 5 5 15 5 0 60 10 33 17 20
2014 AR 10 0 20 0 0 70 0 33 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 38 23 0 0 27 0 68 0 26
2018 AR-04 18 45 18 0 0 18 0 78 0 11
2017 AR 25 25 20 5 0 20 5 67 7 20
2014 AR 40 20 20 0 0 20 0 75 0 10
2011 AR 33 44 11 8 3 0 0 78 11 36
2011 AR-04 30 48 13 9 0 0 0 78 9 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 19 4 15 4 0 54 4 55 9 26
2018 AR-04 27 0 0 0 0 73 0 100 0 11
2017 AR 5 10 15 0 5 60 5 43 14 20
2014 AR 0 0 10 0 0 90 0 0 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 42 15 0 0 15 0 82 0 26
2018 AR-04 36 27 18 0 0 18 0 78 0 11
2017 AR 30 25 20 5 0 20 0 69 6 20
2014 AR 10 30 20 0 0 40 0 67 0 10
2011 AR 47 31 14 3 3 3 0 80 6 36
2011 AR-04 52 35 13 0 0 0 0 87 0 23
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 23 19 27 0 27 0 4 44 28 26
2018 AR-04 27 27 27 0 9 0 9 60 10 11
2017 AR 10 45 20 10 15 0 0 55 25 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 19 31 23 15 0 0 31 38 26
2018 AR-04 0 27 55 9 9 0 0 27 18 11
2017 AR 0 40 40 15 5 0 0 40 20 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 15 35 31 15 4 0 0 50 19 26
2018 AR-04 0 45 27 27 0 0 0 45 27 11
2017 AR 20 25 35 15 5 0 0 45 20 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 4 23 38 23 8 4 0 28 32 26
2018 AR-04 0 18 45 27 0 9 0 20 30 11
2017 AR 5 25 45 20 5 0 0 30 25 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 31 31 27 0 8 0 4 64 8 26
2018 AR-04 36 18 36 0 9 0 0 55 9 11
2017 AR 35 30 30 5 0 0 0 65 5 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 27 31 12 4 0 0 54 15 26
2018 AR-04 27 27 27 18 0 0 0 55 18 11
2017 AR 25 35 35 5 0 0 0 60 5 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 15 31 42 12 0 0 0 46 12 26
2018 AR-04 9 18 55 18 0 0 0 27 18 11
2017 AR 15 45 25 5 10 0 0 60 15 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 15 38 15 19 12 0 0 54 31 26
2018 AR-04 18 36 18 27 0 0 0 55 27 11
2017 AR 5 45 20 20 10 0 0 50 30 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 19 23 27 19 12 0 0 42 31 26
2018 AR-04 18 36 27 9 9 0 0 55 18 11
2017 AR 15 50 10 20 5 0 0 65 25 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 23 27 15 8 0 0 50 23 26
2018 AR-04 36 9 45 9 0 0 0 45 9 11
2017 AR 11 42 42 5 0 0 0 53 5 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 50 35 8 4 4 0 0 85 8 26
2018 AR-04 36 55 9 0 0 0 0 91 0 11
2017 AR 40 35 20 0 5 0 0 75 5 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 72 4 12 0 0 0 12 86 0 25
2018 AR-04 70 0 10 0 0 0 20 88 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 77 12 4 0 0 0 8 96 0 26
2018 AR-04 82 0 9 0 0 0 9 90 0 11
2017 AR 75 10 5 0 5 0 5 89 5 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 50 46 0 0 0 0 4 100 0 26
2018 AR-04 64 27 0 0 0 0 9 100 0 11
2017 AR 60 25 15 0 0 0 0 85 0 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 54 31 4 4 4 0 4 88 8 26
2018 AR-04 55 18 9 0 9 0 9 80 10 11
2017 AR 55 25 10 0 10 0 0 80 10 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 38 8 0 0 0 0 54 100 0 26
2018 AR-04 36 0 0 0 0 0 64 100 0 11
2017 AR 45 20 5 0 0 0 30 93 0 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 62 19 4 8 0 0 8 88 8 26
2018 AR-04 73 9 0 0 0 0 18 100 0 11
2017 AR 55 35 10 0 0 0 0 90 0 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 42 12 19 8 12 0 8 58 21 26
2018 AR-04 64 18 0 9 0 0 9 90 10 11
2017 AR 60 15 15 0 10 0 0 75 10 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 58 27 8 0 0 0 8 92 0 26
2018 AR-04 64 18 9 0 0 0 9 90 0 11
2017 AR 60 30 5 0 0 0 5 95 0 20

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 8 27 46 15 4 0 0 35 19 26
2018 AR-04 9 27 55 0 9 0 0 36 9 11
2017 AR 0 45 45 0 10 0 0 45 10 20

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 12 12 50 19 8 0 0 27 23 26
2018 AR-04 9 9 64 18 0 0 0 18 18 11
2017 AR 10 0 55 30 5 0 0 35 10 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 31 46 15 8 0 0 0 77 8 26
2018 AR-04 45 36 9 9 0 0 0 82 9 11
2017 AR 30 45 25 0 0 0 0 75 0 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 38 35 0 0 0 0 65 0 26
2018 AR-04 27 45 27 0 0 0 0 73 0 11
2017 AR 25 45 5 15 5 5 0 74 21 20
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 27 31 15 15 8 4 0 28 72 26
2018 AR-04 45 36 9 0 9 0 0 45 55 11
2017 AR 30 25 20 10 15 0 0 30 70 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AR 28 18
2017 AR 8 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AR 44 18
2017 AR 46 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AR 11 18
2017 AR 8 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AR 33 18
2017 AR 38 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AR 0 18
2017 AR 8 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AR 33 18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AR 50 18
2017 AR 46 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AR 6 35 12 12 6 29 17
2017 AR 14 57 7 0 7 14 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AR 22 78 18

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 11 33 17 17 22 0 0 44 39 18
2017 AR 0 43 7 7 36 0 7 46 46 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 6 17 11 17 33 0 17 27 60 18
2017 AR 0 14 21 14 29 0 21 18 55 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AR 38 12 8 8 8 0 27 68 21 26
2018 AR-04 45 27 0 0 0 0 27 100 0 11
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