2018 Public Service Employee Survey Results for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 47 15 19 6 1 0 59 25 170
2018 CR-04 14 48 11 20 6 1 0 63 26 127
2017 CR 16 44 14 14 12 0 1 60 26 168
2017 CR-03 14 57 7 14 7 0 0 72 21 14
2017 CR-04 17 46 13 13 10 0 1 63 23 122
2017 CR-05 13 33 17 13 23 0 0 47 37 30
2014 CR 10 36 16 23 14 0 1 47 37 152
2014 CR-03 17 33 17 33 0 0 0 50 33 12
2014 CR-04 10 41 16 16 15 0 1 52 32 98
2014 CR-05 10 25 10 38 17 0 0 35 55 40
2011 CR 18 40 16 18 8 0 0 59 26 224
2011 CR-04 18 41 16 14 9 1 1 60 23 143
2011 CR-05 19 34 11 29 6 0 0 53 35 62

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 41 11 11 5 0 1 73 15 170
2018 CR-04 35 40 7 13 5 0 1 75 17 127
2017 CR 36 34 15 10 4 0 1 70 14 168
2017 CR-03 43 36 14 7 0 0 0 79 7 14
2017 CR-04 35 34 16 10 5 0 1 69 14 122
2017 CR-05 43 27 13 13 3 0 0 70 17 30
2014 CR 27 45 12 9 7 0 0 72 16 151
2014 CR-03 36 36 9 18 0 0 0 73 18 11
2014 CR-04 24 46 13 8 9 0 0 70 17 98
2014 CR-05 27 48 10 10 5 0 0 75 15 40
2011 CR 34 39 18 6 2 0 0 74 8 226
2011 CR-04 33 40 17 7 3 1 0 73 10 144
2011 CR-05 38 35 19 5 2 0 2 74 6 63

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 39 8 10 5 0 1 77 15 168
2018 CR-04 42 38 5 11 3 0 1 81 14 126
2017 CR 42 36 7 9 5 0 1 78 15 168
2017 CR-03 64 14 14 0 7 0 0 79 7 14
2017 CR-04 40 39 6 10 5 0 1 80 15 122
2017 CR-05 43 27 10 13 7 0 0 70 20 30
2014 CR 29 44 11 10 6 0 0 73 16 152
2014 CR-03 25 50 8 17 0 0 0 75 17 12
2014 CR-04 28 43 11 11 6 0 0 72 17 98
2014 CR-05 27 48 13 5 8 0 0 75 13 40
2011 CR 36 45 9 8 2 0 0 80 11 224
2011 CR-04 34 46 10 7 3 0 0 80 10 143
2011 CR-05 45 39 3 11 2 0 0 84 13 62

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 27 17 2 4 0 1 77 6 170
2018 CR-04 55 24 16 2 2 0 1 80 4 127
2017 CR 42 38 10 6 3 1 1 81 9 168
2017 CR-03 43 43 14 0 0 0 0 86 0 14
2017 CR-04 43 38 9 7 2 1 1 82 9 122
2017 CR-05 37 33 13 3 13 0 0 70 17 30
2014 CR 37 34 10 12 6 0 1 72 18 152
2014 CR-03 42 33 17 8 0 0 0 75 8 12
2014 CR-04 35 36 11 12 4 0 1 72 16 98
2014 CR-05 37 27 8 13 13 0 3 67 26 40
2011 CR 44 38 8 6 2 0 1 83 8 226
2011 CR-04 47 37 10 3 1 1 0 85 5 144
2011 CR-05 32 44 5 11 5 0 3 79 16 63

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 44 15 9 3 0 0 73 12 170
2018 CR-04 30 45 15 7 3 0 0 75 10 127
2017 CR 30 46 9 10 4 0 1 77 14 169
2017 CR-03 43 36 7 7 7 0 0 79 14 14
2017 CR-04 28 48 10 9 4 0 1 76 13 123
2017 CR-05 30 47 7 13 3 0 0 77 17 30
2014 CR 19 55 11 10 5 0 0 74 15 152
2014 CR-03 25 50 17 0 8 0 0 75 8 12
2014 CR-04 18 58 9 12 3 0 0 76 15 98
2014 CR-05 18 52 13 10 8 0 0 70 18 40
2011 CR 32 45 12 9 2 0 0 77 11 226
2011 CR-04 28 49 11 10 2 0 0 77 12 144
2011 CR-05 37 40 11 11 2 0 0 76 13 63

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 36 16 12 9 0 0 63 21 170
2018 CR-04 28 38 14 13 6 0 0 66 20 127
2017 CR 32 36 13 12 7 0 0 68 19 169
2017 CR-03 36 36 14 7 7 0 0 71 14 14
2017 CR-04 30 37 14 12 6 0 0 67 19 123
2017 CR-05 40 27 10 13 10 0 0 67 23 30
2014 CR 20 40 14 16 9 1 0 60 25 152
2014 CR-03 17 50 25 0 8 0 0 67 8 12
2014 CR-04 21 44 12 14 7 1 0 66 21 98
2014 CR-05 15 27 17 28 10 3 0 44 39 40
2011 CR 24 40 16 12 9 0 0 64 21 225
2011 CR-04 25 40 16 8 11 0 0 65 19 144
2011 CR-05 16 40 16 21 6 0 0 56 27 62

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 39 16 15 4 0 0 65 19 170
2018 CR-04 25 39 18 16 2 0 0 64 18 127
2017 CR 29 40 15 12 4 0 1 69 16 169
2017 CR-03 43 43 7 0 7 0 0 86 7 14
2017 CR-04 26 39 16 15 3 0 1 65 18 123
2017 CR-05 33 40 13 7 7 0 0 73 13 30

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 53 7 3 2 1 0 88 5 170
2018 CR-04 35 54 6 4 1 0 0 89 5 127
2017 CR 40 44 8 4 3 1 0 85 7 168
2017 CR-03 64 21 7 0 7 0 0 86 7 14
2017 CR-04 38 47 8 4 2 1 0 86 6 122
2017 CR-05 40 40 10 7 3 0 0 80 10 30
2014 CR 31 44 17 6 1 1 0 76 7 150
2014 CR-03 42 25 17 17 0 0 0 67 17 12
2014 CR-04 32 47 15 4 1 1 0 79 5 97
2014 CR-05 26 44 20 8 0 3 0 71 8 39
2011 CR 29 52 12 5 1 0 0 81 6 225
2011 CR-04 27 51 15 5 1 0 0 78 6 144
2011 CR-05 26 56 10 8 0 0 0 82 8 62

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 38 16 9 9 0 0 66 18 170
2018 CR-04 31 38 16 10 5 0 0 69 15 127
2017 CR 28 43 11 10 6 1 0 72 17 169
2017 CR-03 43 43 7 0 7 0 0 86 7 14
2017 CR-04 25 46 11 10 6 2 0 72 17 123
2017 CR-05 30 37 10 17 7 0 0 67 23 30

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 32 14 5 1 0 0 81 5 170
2018 CR-04 50 31 13 6 0 0 0 81 6 127
2017 CR 50 37 11 2 0 0 0 87 2 169
2017 CR-03 57 21 21 0 0 0 0 79 0 14
2017 CR-04 47 41 10 2 0 0 0 87 2 123
2017 CR-05 60 30 10 0 0 0 0 90 0 30
2014 CR 54 35 9 2 1 0 0 89 3 152
2014 CR-03 42 42 17 0 0 0 0 83 0 12
2014 CR-04 57 33 8 1 1 0 0 90 2 98
2014 CR-05 52 35 8 5 0 0 0 87 5 40
2011 CR 62 30 7 1 0 0 0 92 2 226
2011 CR-04 60 31 7 2 0 0 0 91 2 144
2011 CR-05 63 29 6 0 2 0 0 92 2 63

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 33 18 14 11 0 0 58 24 170
2018 CR-04 30 30 20 12 9 0 0 60 20 127
2017 CR 25 44 13 10 7 1 1 70 17 168
2017 CR-03 21 36 29 7 7 0 0 57 14 14
2017 CR-04 25 45 13 9 6 1 2 72 15 122
2017 CR-05 27 40 7 17 10 0 0 67 27 30
2014 CR 14 42 22 12 9 1 0 56 22 152
2014 CR-03 8 67 8 8 8 0 0 75 17 12
2014 CR-04 15 41 22 11 8 2 0 58 20 98
2014 CR-05 10 35 25 18 13 0 0 45 30 40
2011 CR 23 45 15 14 4 0 0 68 18 226
2011 CR-04 25 45 13 12 5 0 0 70 17 144
2011 CR-05 13 49 16 21 2 0 0 62 22 63

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 30 18 14 7 0 0 61 21 169
2018 CR-04 37 30 17 10 5 0 0 67 15 126
2017 CR 37 38 12 8 5 0 0 75 13 169
2017 CR-03 50 21 14 7 7 0 0 71 14 14
2017 CR-04 38 41 10 8 4 0 0 78 12 123
2017 CR-05 27 37 17 10 10 0 0 63 20 30
2014 CR 18 46 16 12 8 0 0 64 20 152
2014 CR-03 8 67 8 8 8 0 0 75 17 12
2014 CR-04 20 44 15 12 8 0 0 65 20 98
2014 CR-05 15 42 20 13 10 0 0 57 23 40

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 38 19 8 8 1 0 64 16 170
2018 CR-04 30 35 21 8 5 1 0 66 13 127
2017 CR 31 44 11 7 6 0 0 75 13 168
2017 CR-03 50 21 14 14 0 0 0 72 14 14
2017 CR-04 30 47 12 6 6 0 0 77 12 122
2017 CR-05 30 40 10 10 10 0 0 70 20 30
2014 CR 25 39 18 12 5 0 0 64 18 152
2014 CR-03 17 58 17 0 8 0 0 75 8 12
2014 CR-04 28 36 18 13 4 0 0 65 17 98
2014 CR-05 18 40 20 15 8 0 0 57 22 40
2011 CR 35 44 12 6 3 1 0 79 9 225
2011 CR-04 35 41 13 7 3 1 0 77 10 144
2011 CR-05 29 49 13 5 3 2 0 79 8 63

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 34 13 7 3 0 1 77 10 170
2018 CR-04 44 33 12 8 2 0 1 78 10 127
2017 CR 44 39 11 5 1 0 0 83 6 167
2017 CR-03 62 31 8 0 0 0 0 92 0 13
2017 CR-04 43 39 11 6 1 0 0 82 7 122
2017 CR-05 40 43 13 3 0 0 0 83 3 30
2014 CR 33 48 10 5 3 0 0 82 8 152
2014 CR-03 25 75 0 0 0 0 0 100 0 12
2014 CR-04 32 48 12 5 2 0 0 81 7 98
2014 CR-05 38 40 10 5 8 0 0 77 13 40
2011 CR 45 46 6 3 1 0 0 90 4 226
2011 CR-04 44 46 6 2 1 0 0 90 3 144
2011 CR-05 41 48 5 5 2 0 0 89 6 63

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 28 15 5 4 1 1 75 9 169
2018 CR-04 48 25 14 7 4 1 1 74 11 126
2017 CR 38 37 16 5 3 0 2 76 8 169
2017 CR-03 64 21 0 7 7 0 0 86 14 14
2017 CR-04 36 37 18 4 3 0 2 74 7 123
2017 CR-05 33 47 13 7 0 0 0 80 7 30
2014 CR 33 36 18 8 6 0 0 69 14 152
2014 CR-03 50 17 17 8 8 0 0 67 17 12
2014 CR-04 33 38 16 7 5 0 0 72 12 98
2014 CR-05 25 35 23 10 7 0 0 60 17 40
2011 CR 40 32 21 6 1 0 0 71 7 225
2011 CR-04 47 26 19 6 1 0 1 73 7 144
2011 CR-05 23 44 26 6 2 0 0 66 8 62

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 23 28 26 12 1 4 40 30 169
2018 CR-04 7 23 28 24 13 1 4 39 32 126
2017 CR 6 18 39 18 15 1 2 35 25 168
2017 CR-03 0 0 43 36 14 0 7 54 0 14
2017 CR-04 7 19 39 15 16 2 2 32 27 122
2017 CR-05 3 20 40 23 13 0 0 37 23 30
2014 CR 6 29 37 18 5 1 4 25 36 152
2014 CR-03 0 17 33 25 0 0 25 33 22 12
2014 CR-04 5 30 35 19 6 1 3 26 37 98
2014 CR-05 10 27 45 15 3 0 0 18 37 40
2011 CR 6 19 39 22 8 0 5 33 26 224
2011 CR-04 7 20 36 21 9 1 7 33 29 143
2011 CR-05 3 21 46 25 5 0 0 30 24 63

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 17 23 30 16 2 3 49 28 168
2018 CR-04 7 18 26 28 15 2 4 46 26 125
2017 CR 7 16 21 25 20 6 5 51 25 168
2017 CR-03 14 7 7 28 14 21 7 60 30 14
2017 CR-04 6 17 25 20 23 3 6 46 26 122
2017 CR-05 7 13 13 47 13 3 3 64 21 30
2014 CR 10 19 33 24 6 5 4 32 31 152
2014 CR-03 0 25 33 33 0 8 0 36 27 12
2014 CR-04 8 18 33 21 8 5 6 33 30 98
2014 CR-05 15 20 33 28 3 3 0 31 36 40
2011 CR 5 17 32 22 15 3 7 41 24 225
2011 CR-04 3 16 35 23 12 3 8 39 22 143
2011 CR-05 8 19 29 22 14 2 6 40 29 63

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 27 27 20 9 2 5 31 39 169
2018 CR-04 11 27 28 20 7 2 6 29 41 126
2017 CR 9 20 31 19 13 2 6 35 31 168
2017 CR-03 7 0 28 14 21 0 29 50 10 14
2017 CR-04 9 21 32 17 13 2 5 33 32 122
2017 CR-05 7 30 23 27 10 0 3 38 38 30
2014 CR 12 24 32 18 9 2 4 28 38 152
2014 CR-03 0 25 25 25 17 8 0 45 27 12
2014 CR-04 12 21 32 17 10 2 5 29 36 98
2014 CR-05 12 30 35 18 3 0 3 21 43 40
2011 CR 7 21 35 19 9 2 7 30 31 223
2011 CR-04 7 20 37 20 7 1 8 29 30 142
2011 CR-05 10 25 38 17 5 2 3 23 37 63

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 1 8 28 45 15 1 3 62 9 169
2018 CR-04 1 10 28 44 13 1 4 60 11 126
2017 CR 2 8 23 37 25 2 3 65 10 169
2017 CR-03 0 0 7 36 43 0 14 92 0 14
2017 CR-04 1 10 25 36 22 3 3 62 12 123
2017 CR-05 7 3 20 40 30 0 0 70 10 30
2014 CR 3 12 33 30 18 1 3 50 15 150
2014 CR-03 0 17 17 50 17 0 0 67 17 12
2014 CR-04 4 11 30 29 19 2 5 51 17 96
2014 CR-05 0 12 47 23 18 0 0 40 12 40
2011 CR 3 10 37 27 16 0 7 46 14 224
2011 CR-04 3 10 34 25 17 0 10 47 15 143
2011 CR-05 3 13 46 32 5 0 2 37 16 63

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 15 30 27 13 2 4 42 26 168
2018 CR-04 10 18 26 28 11 2 5 42 30 125
2017 CR 5 15 24 26 20 4 5 51 23 168
2017 CR-03 8 8 8 15 39 0 23 70 20 13
2017 CR-04 5 15 28 26 19 5 4 49 21 123
2017 CR-05 7 17 20 33 17 3 3 54 25 30
2014 CR 15 29 27 13 10 1 4 24 47 152
2014 CR-03 8 25 25 25 17 0 0 42 33 12
2014 CR-04 15 24 30 12 11 1 6 25 42 98
2014 CR-05 17 42 20 13 5 3 0 18 61 40
2011 CR 14 21 30 18 8 3 5 29 38 224
2011 CR-04 14 19 33 17 8 3 6 28 36 143
2011 CR-05 16 32 29 17 2 3 2 20 50 63

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 20 22 23 16 3 6 43 32 167
2018 CR-04 10 20 23 22 15 4 6 41 33 125
2017 CR 5 14 27 19 20 6 10 46 22 169
2017 CR-03 7 14 21 7 14 14 21 33 33 14
2017 CR-04 5 16 27 18 20 4 10 44 24 123
2017 CR-05 7 7 30 27 23 3 3 54 14 30
2014 CR 10 24 25 18 10 5 8 32 39 152
2014 CR-03 8 25 25 17 0 17 8 22 44 12
2014 CR-04 10 25 21 18 11 4 10 34 41 98
2014 CR-05 13 20 30 20 10 3 5 33 35 40
2011 CR 7 15 24 28 14 1 12 48 25 224
2011 CR-04 3 15 24 29 15 2 13 51 21 143
2011 CR-05 11 21 22 29 11 0 6 42 34 63

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 21 34 21 9 2 4 32 32 168
2018 CR-04 8 20 36 20 8 3 5 30 30 125
2017 CR 7 23 29 21 11 5 5 35 33 169
2017 CR-03 7 14 21 21 21 0 14 50 25 14
2017 CR-04 7 24 31 17 10 5 5 30 35 123
2017 CR-05 7 27 17 37 10 3 0 48 34 30
2014 CR 7 22 37 17 9 5 3 28 31 152
2014 CR-03 0 17 42 25 17 0 0 42 17 12
2014 CR-04 7 19 39 14 9 6 5 26 30 98
2014 CR-05 8 28 32 23 8 3 0 31 36 40
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 33 16 14 11 8 2 54 28 168
2018 CR-04 16 37 17 11 8 9 2 60 21 126
2017 CR 21 27 16 15 12 5 5 53 29 169
2017 CR-03 29 14 36 7 7 7 0 46 15 14
2017 CR-04 22 27 15 13 10 6 6 56 27 123
2017 CR-05 17 33 13 23 13 0 0 50 37 30
2014 CR 20 29 18 14 13 3 4 52 29 152
2014 CR-03 8 25 25 8 17 8 8 40 30 12
2014 CR-04 20 32 13 12 14 3 5 57 29 98
2014 CR-05 20 20 27 22 10 0 0 40 32 40

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 34 11 14 10 2 0 64 25 168
2018 CR-04 34 37 10 11 6 2 0 72 18 126
2017 CR 32 34 11 15 7 0 0 66 23 168
2017 CR-03 36 14 21 21 7 0 0 50 29 14
2017 CR-04 35 38 9 13 6 0 0 72 19 122
2017 CR-05 23 23 17 23 13 0 0 47 37 30
2014 CR 29 31 13 12 10 3 1 63 24 152
2014 CR-03 33 25 8 25 8 0 0 58 33 12
2014 CR-04 27 31 17 10 10 3 1 61 21 98
2014 CR-05 33 32 5 15 13 3 0 67 28 40

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 17 21 16 17 14 2 35 40 167
2018 CR-04 13 19 18 16 14 17 3 40 38 125
2017 CR 10 18 16 15 17 22 2 36 43 168
2017 CR-03 14 14 7 21 14 28 0 40 50 14
2017 CR-04 11 16 17 15 12 25 3 38 38 122
2017 CR-05 3 27 10 17 33 10 0 33 56 30
2014 CR 10 17 20 23 14 16 1 32 44 152
2014 CR-03 8 17 17 25 25 8 0 27 55 12
2014 CR-04 10 16 18 22 12 19 2 33 44 98
2014 CR-05 8 20 25 25 13 10 0 31 42 40

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 33 10 11 6 1 0 73 17 167
2018 CR-04 42 37 10 7 2 2 0 81 9 126
2017 CR 36 37 10 13 4 0 0 73 17 168
2017 CR-03 29 29 0 28 14 0 0 57 43 14
2017 CR-04 41 34 13 10 2 0 0 75 13 122
2017 CR-05 23 50 0 20 7 0 0 73 27 30
2014 CR 31 46 9 9 4 0 1 78 13 152
2014 CR-03 25 50 17 8 0 0 0 75 8 12
2014 CR-04 35 47 7 6 3 0 1 84 9 98
2014 CR-05 23 42 10 18 8 0 0 65 25 40

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 34 14 7 6 2 0 72 13 167
2018 CR-04 40 36 12 5 5 2 0 78 10 126
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 33 13 11 10 1 1 66 21 170
2018 CR-04 32 33 12 11 9 2 1 67 21 127
2017 CR 37 34 12 9 6 2 1 73 15 169
2017 CR-03 29 28 29 7 0 0 7 61 8 14
2017 CR-04 37 33 12 10 5 3 0 73 15 123
2017 CR-05 40 37 7 3 13 0 0 77 17 30
2014 CR 30 35 11 12 11 1 0 66 23 151
2014 CR-03 25 50 8 8 8 0 0 75 17 12
2014 CR-04 32 35 11 10 11 1 0 67 22 97
2014 CR-05 28 30 13 18 13 0 0 57 30 40
2011 CR 36 33 13 12 6 0 0 70 17 224
2011 CR-04 34 32 14 12 7 0 1 67 19 142
2011 CR-05 32 40 10 14 5 0 0 71 19 63

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 29 12 6 6 3 1 75 12 169
2018 CR-04 42 33 11 6 4 4 1 78 10 126
2017 CR 41 39 10 2 8 1 0 80 10 169
2017 CR-03 36 36 7 7 14 0 0 71 21 14
2017 CR-04 41 39 10 2 8 1 0 81 9 123
2017 CR-05 40 37 13 3 7 0 0 77 10 30
2014 CR 37 34 12 8 5 2 1 74 14 151
2014 CR-03 42 50 0 8 0 0 0 92 8 12
2014 CR-04 40 33 11 9 4 2 1 75 14 97
2014 CR-05 30 33 18 7 10 3 0 64 18 40
2011 CR 38 33 11 9 6 2 0 73 15 226
2011 CR-04 41 31 14 9 3 1 1 73 13 144
2011 CR-05 30 38 8 11 11 2 0 69 23 63

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 26 14 11 9 1 1 66 20 170
2018 CR-04 39 26 13 11 9 1 1 66 20 127
2017 CR 37 37 9 6 8 2 1 76 15 168
2017 CR-03 43 29 7 7 7 7 0 77 15 14
2017 CR-04 35 38 9 6 8 2 2 76 15 122
2017 CR-05 40 33 10 7 10 0 0 73 17 30
2014 CR 32 40 9 11 8 1 0 72 19 151
2014 CR-03 42 42 8 0 8 0 0 83 8 12
2014 CR-04 32 39 8 12 8 1 0 71 21 97
2014 CR-05 28 40 12 10 8 3 0 69 18 40
2011 CR 34 37 6 14 7 1 1 72 21 226
2011 CR-04 36 37 6 13 6 1 1 74 20 144
2011 CR-05 25 38 8 19 10 0 0 63 29 63

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 23 10 4 7 3 1 79 11 169
2018 CR-04 55 26 8 2 5 4 0 84 7 126
2017 CR 53 27 8 4 5 2 1 83 9 169
2017 CR-03 50 43 7 0 0 0 0 93 0 14
2017 CR-04 55 26 7 5 4 2 1 84 9 123
2017 CR-05 50 20 13 3 10 3 0 72 14 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 28 11 7 7 1 1 75 14 170
2018 CR-04 48 31 10 6 5 1 0 79 10 127
2017 CR 47 31 9 6 6 1 0 78 12 169
2017 CR-03 50 21 29 0 0 0 0 71 0 14
2017 CR-04 48 33 9 5 5 1 0 81 10 123
2017 CR-05 43 23 3 17 10 3 0 69 28 30
2014 CR 41 35 6 7 10 1 1 77 17 152
2014 CR-03 25 67 0 0 8 0 0 92 8 12
2014 CR-04 42 33 4 7 10 2 1 78 18 98
2014 CR-05 43 27 12 8 10 0 0 70 18 40
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 28 15 14 6 6 1 63 21 170
2018 CR-04 32 28 15 14 2 7 1 66 18 127
2017 CR 34 30 16 10 6 3 1 67 16 169
2017 CR-03 43 21 14 14 0 7 0 69 15 14
2017 CR-04 36 27 18 9 5 4 1 66 15 123
2017 CR-05 23 43 10 13 10 0 0 67 23 30
2014 CR 24 33 19 12 7 5 1 60 20 152
2014 CR-03 33 25 25 0 0 8 8 70 0 12
2014 CR-04 28 29 19 9 7 7 0 62 17 98
2014 CR-05 12 45 15 20 8 0 0 57 28 40
2011 CR 20 31 18 16 8 6 0 55 26 224
2011 CR-04 19 27 21 15 10 8 1 50 27 143
2011 CR-05 16 43 14 17 6 3 0 61 25 63

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 29 16 17 6 4 0 60 23 169
2018 CR-04 30 29 18 16 2 4 0 62 19 126
2017 CR 35 32 11 11 7 3 0 69 19 169
2017 CR-03 43 28 7 0 7 14 0 83 8 14
2017 CR-04 36 30 13 14 5 3 0 67 20 123
2017 CR-05 27 43 10 7 13 0 0 70 20 30
2014 CR 22 30 23 13 8 3 1 54 22 152
2014 CR-03 17 17 33 17 0 8 8 40 20 12
2014 CR-04 27 31 17 11 9 4 0 61 21 98
2014 CR-05 12 33 33 18 5 0 0 45 23 40
2011 CR 24 28 23 9 12 4 0 54 22 225
2011 CR-04 22 27 24 10 13 4 1 51 24 143
2011 CR-05 22 32 19 10 13 5 0 57 23 63

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 31 16 19 8 7 0 54 29 170
2018 CR-04 19 32 16 20 5 9 0 56 27 127
2017 CR 21 29 19 13 9 9 0 55 24 168
2017 CR-03 29 21 28 14 0 7 0 54 15 14
2017 CR-04 20 30 17 12 9 12 0 57 24 123
2017 CR-05 17 34 24 10 14 0 0 52 24 29
2014 CR 13 35 22 14 8 7 1 52 23 152
2014 CR-03 8 25 17 33 0 8 8 40 40 12
2014 CR-04 15 38 17 12 8 9 0 59 22 98
2014 CR-05 10 33 35 13 8 3 0 44 21 40
2011 CR 14 33 19 18 9 8 0 50 29 226
2011 CR-04 13 29 23 18 9 8 0 45 30 144
2011 CR-05 13 40 10 21 10 8 0 57 33 63

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 25 14 26 14 2 0 44 42 170
2018 CR-04 18 26 12 28 13 3 0 46 42 127
2017 CR 19 31 18 14 13 5 0 53 28 169
2017 CR-03 21 28 14 21 0 14 0 58 25 14
2017 CR-04 20 33 17 14 12 4 0 55 27 123
2017 CR-05 13 30 23 7 23 3 0 45 31 30
2014 CR 12 33 20 16 12 5 1 49 31 152
2014 CR-03 17 42 17 8 8 0 8 64 18 12
2014 CR-04 16 35 16 13 14 5 0 54 29 98
2014 CR-05 3 27 27 25 10 8 0 32 38 40
2011 CR 12 34 17 23 12 3 0 47 36 226
2011 CR-04 10 33 17 25 11 3 0 45 37 144
2011 CR-05 8 38 13 24 14 3 0 48 39 63
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 36 18 8 2 2 1 71 11 170
2018 CR-04 35 39 14 8 2 2 1 76 10 127
2017 CR 30 39 14 12 2 3 0 72 14 169
2017 CR-03 50 36 7 7 0 0 0 86 7 14
2017 CR-04 27 41 14 13 2 4 0 70 15 123
2017 CR-05 30 40 17 10 3 0 0 70 13 30
2014 CR 27 42 16 7 5 3 0 71 12 152
2014 CR-03 33 50 17 0 0 0 0 83 0 12
2014 CR-04 30 39 14 8 4 4 0 73 13 98
2014 CR-05 20 43 22 7 8 0 0 63 15 40
2011 CR 31 43 17 5 3 1 0 75 8 226
2011 CR-04 26 48 18 4 3 1 0 75 7 144
2011 CR-05 33 41 14 8 3 0 0 75 11 63

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 35 12 13 6 4 0 68 20 170
2018 CR-04 31 36 13 12 4 5 0 70 17 127
2017 CR 32 31 13 10 8 4 2 68 19 169
2017 CR-03 50 21 7 7 7 7 0 77 15 14
2017 CR-04 32 32 16 11 5 3 2 67 17 123
2017 CR-05 30 37 0 7 17 10 0 74 26 30
2014 CR 27 37 9 8 10 6 2 69 21 152
2014 CR-03 25 42 8 0 17 0 8 73 18 12
2014 CR-04 31 35 8 7 10 7 1 73 19 98
2014 CR-05 20 38 10 15 10 5 3 62 27 40
2011 CR 33 36 14 8 6 2 0 71 15 226
2011 CR-04 31 36 13 10 8 3 0 69 18 144
2011 CR-05 35 37 16 6 5 0 2 73 11 63

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 21 11 4 2 0 63 16 167
2018 CR-04 34 30 21 10 2 3 0 66 13 124

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 19 20 17 15 11 1 40 37 169
2018 CR-04 17 21 18 19 12 11 2 44 35 126
2017 CR 17 25 14 13 19 12 1 48 36 168
2017 CR-03 21 21 14 0 14 29 0 60 20 14
2017 CR-04 18 25 15 13 17 11 1 49 34 122
2017 CR-05 10 27 13 20 23 7 0 39 46 30
2014 CR 14 21 20 22 12 8 2 40 38 152
2014 CR-03 17 8 25 25 8 8 8 30 40 12
2014 CR-04 18 22 16 22 11 8 2 45 37 98
2014 CR-05 5 25 22 20 18 10 0 33 42 40
2011 CR 15 22 19 18 17 9 0 41 39 225
2011 CR-04 15 20 18 17 18 10 1 40 40 143
2011 CR-05 8 27 21 21 17 6 0 37 41 63

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 28 21 18 13 5 0 45 33 170
2018 CR-04 17 28 16 23 10 6 0 48 35 127
2017 CR 21 35 14 12 9 9 0 61 24 168
2017 CR-03 36 0 21 21 7 14 0 42 33 14
2017 CR-04 19 39 11 10 10 11 0 65 22 122
2017 CR-05 23 30 20 20 7 0 0 53 27 30
2014 CR 16 29 17 17 12 8 1 49 32 152
2014 CR-03 17 42 8 8 17 0 8 64 27 12
2014 CR-04 17 26 17 17 12 10 0 48 33 98
2014 CR-05 10 33 18 20 13 5 2 46 35 40
2011 CR 15 33 21 17 11 3 1 50 29 224
2011 CR-04 18 29 20 17 13 2 1 49 31 143
2011 CR-05 6 42 23 16 8 5 0 51 25 62

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 21 18 18 21 4 2 39 42 169
2018 CR-04 19 21 14 19 20 5 2 43 42 126
2017 CR 21 29 13 14 17 5 2 53 33 167
2017 CR-03 43 7 7 14 21 7 0 54 38 14
2017 CR-04 17 33 12 15 17 6 2 54 34 121
2017 CR-05 23 23 17 13 20 0 3 48 34 30
2014 CR 14 23 16 17 21 7 2 41 42 152
2014 CR-03 8 42 25 0 17 0 8 55 18 12
2014 CR-04 14 22 13 19 21 8 2 40 45 98
2014 CR-05 13 22 23 15 23 5 0 37 40 40
2011 CR 10 26 19 16 26 2 1 37 43 224
2011 CR-04 9 27 17 15 29 2 1 37 46 143
2011 CR-05 8 21 21 23 24 2 2 30 48 62

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 35 26 7 10 5 0 55 18 168
2018 CR-04 19 38 23 6 7 6 0 61 14 125
2017 CR 19 45 14 8 7 6 1 68 17 169
2017 CR-03 36 21 14 0 14 7 7 67 17 14
2017 CR-04 18 46 16 9 5 6 0 68 15 123
2017 CR-05 17 43 10 10 13 7 0 64 25 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 36 16 4 5 2 1 74 9 165
2018 CR-04 40 34 15 3 4 2 1 76 8 123
2017 CR 39 33 16 3 2 5 1 77 6 169
2017 CR-03 50 14 14 7 0 14 0 75 8 14
2017 CR-04 39 36 17 2 2 3 1 78 4 123
2017 CR-05 37 33 7 7 7 7 3 78 15 30
2014 CR 30 39 16 8 2 5 1 72 10 152
2014 CR-03 42 42 8 8 0 0 0 83 8 12
2014 CR-04 33 34 17 8 1 6 0 72 10 98
2014 CR-05 20 47 15 8 5 3 3 71 13 40

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 40 14 6 4 4 0 75 11 166
2018 CR-04 35 40 14 6 1 4 0 78 8 124
2017 CR 39 38 12 4 3 4 0 81 7 169
2017 CR-03 29 43 14 0 0 14 0 83 0 14
2017 CR-04 41 38 13 2 2 4 0 83 3 123
2017 CR-05 37 40 3 10 10 0 0 77 20 30
2014 CR 29 42 13 7 2 7 0 77 9 152
2014 CR-03 50 33 0 8 8 0 0 83 17 12
2014 CR-04 31 36 16 7 0 9 0 74 8 98
2014 CR-05 20 57 10 5 5 3 0 79 10 40
2011 CR 31 42 14 6 5 2 0 75 11 225
2011 CR-04 34 38 15 8 4 1 0 72 12 143
2011 CR-05 21 56 14 0 6 3 0 79 7 63

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 36 12 2 4 0 0 81 7 166
2018 CR-04 51 35 11 1 2 0 0 85 3 124
2017 CR 46 40 7 5 2 1 0 86 7 169
2017 CR-03 29 57 7 7 0 0 0 86 7 14
2017 CR-04 49 37 6 4 2 1 0 87 6 123
2017 CR-05 40 40 10 7 3 0 0 80 10 30
2014 CR 38 43 9 5 5 0 0 81 10 152
2014 CR-03 50 25 8 17 0 0 0 75 17 12
2014 CR-04 41 39 8 5 6 0 0 81 11 98
2014 CR-05 25 57 12 3 3 0 0 83 5 40
2011 CR 35 42 14 6 4 0 0 77 10 226
2011 CR-04 31 42 15 7 5 0 0 73 12 144
2011 CR-05 38 44 11 5 2 0 0 83 6 63

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 34 13 10 5 1 0 72 15 165
2018 CR-04 44 31 10 10 3 1 0 76 13 124
2017 CR 43 31 16 5 4 1 0 75 9 169
2017 CR-03 57 29 7 7 0 0 0 86 7 14
2017 CR-04 45 27 17 5 5 1 0 73 9 123
2017 CR-05 30 43 17 7 3 0 0 73 10 30
2014 CR 36 38 11 6 7 2 0 75 13 151
2014 CR-03 58 25 8 8 0 0 0 83 8 12
2014 CR-04 37 35 11 6 8 3 0 74 15 97
2014 CR-05 25 50 13 5 8 0 0 75 13 40
2011 CR 33 42 15 8 2 1 0 75 10 224
2011 CR-04 31 42 15 10 2 1 0 73 12 143
2011 CR-05 27 48 15 6 2 2 0 77 8 62

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 36 15 7 7 1 0 71 14 166
2018 CR-04 39 35 13 9 4 1 0 74 13 124
2017 CR 39 36 12 6 5 2 0 77 11 169
2017 CR-03 57 36 0 0 7 0 0 93 7 14
2017 CR-04 41 32 14 6 5 2 0 74 11 123
2017 CR-05 27 47 10 7 7 3 0 76 14 30
2014 CR 32 39 11 10 7 2 0 72 17 152
2014 CR-03 42 33 17 8 0 0 0 75 8 12
2014 CR-04 34 34 11 10 7 3 0 71 18 98
2014 CR-05 23 50 10 10 8 0 0 72 18 40
2011 CR 29 42 15 12 2 0 0 71 14 224
2011 CR-04 27 40 20 13 1 0 0 66 14 143
2011 CR-05 27 50 5 13 3 2 0 79 16 62

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 21 20 10 5 4 1 62 17 165
2018 CR-04 39 21 20 11 3 5 1 64 16 123
2017 CR 40 22 18 8 3 7 1 68 12 169
2017 CR-03 64 14 7 7 0 0 7 85 8 14
2017 CR-04 38 24 18 7 3 9 1 69 11 123
2017 CR-05 40 17 17 17 3 7 0 61 21 30
2014 CR 31 27 14 9 12 8 0 63 22 151
2014 CR-03 67 8 17 8 0 0 0 75 8 12
2014 CR-04 30 28 11 8 12 11 0 64 23 97
2014 CR-05 25 30 17 10 15 3 0 56 26 40
2011 CR 35 25 16 13 7 3 0 63 21 224
2011 CR-04 32 25 17 15 8 3 0 59 23 143
2011 CR-05 37 27 18 8 8 2 0 66 16 62
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 24 36 39 170
2018 CR-04 24 37 39 127
2017 CR 27 38 35 169
2017 CR-03 14 50 36 14
2017 CR-04 27 36 37 123
2017 CR-05 33 37 30 30
2014 CR 24 39 36 152
2014 CR-03 17 42 42 12
2014 CR-04 25 37 37 98
2014 CR-05 23 43 35 40
2011 CR 23 44 33 226
2011 CR-04 23 42 35 144
2011 CR-05 19 54 27 63

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 15 30 15 10 20 10 40
2018 CR-04 10 31 10 14 28 7 29
2017 CR 15 30 23 2 21 9 43
2017 CR-04 11 29 25 3 23 9 31
2017 CR-05 30 40 20 0 0 10 10
2014 CR 22 35 27 3 9999 14 37
2014 CR-04 20 44 20 4 9999 12 25
2011 CR 27 29 25 4 9999 14 51
2011 CR-04 31 28 28 0 9999 13 32
2011 CR-05 33 8 25 17 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 18 82 169
2018 CR-04 17 83 127

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 52 29

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 62 29

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 29

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 29

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 0 29

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 41 29

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 48 29

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 41 29

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 41 29

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 31 29

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 45 29

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 34 29

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 0 29

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 48 29

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 28 29

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 31 29

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 21 29

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 24 29

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 21 29

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 38 29

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 22 27

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 19 27

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 0 27

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 0 27

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 33 27

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 0 27

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 41 27

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 27

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 59 27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 15 23 11 8 18 8 43 26 168
2018 CR-04 17 17 23 10 5 21 6 48 21 126
2017 CR 16 15 13 10 7 27 10 50 28 168
2017 CR-03 21 0 0 0 21 43 14 50 50 14
2017 CR-04 16 15 15 10 5 27 12 52 24 123
2017 CR-05 14 24 10 17 7 24 3 52 33 29
2014 CR 16 13 21 5 9 24 11 45 22 151
2014 CR-03 25 0 8 0 17 25 25 50 33 12
2014 CR-04 17 14 18 7 8 26 9 48 24 98
2014 CR-05 10 13 33 3 10 18 13 33 19 39

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 33 16 7 7 10 1 67 15 168
2018 CR-04 31 37 12 6 5 10 0 75 12 126
2017 CR 26 29 15 10 9 10 2 62 21 169
2017 CR-03 29 7 21 7 14 21 0 46 27 14
2017 CR-04 27 29 16 11 5 9 2 63 19 123
2017 CR-05 23 40 10 7 13 7 0 68 21 30
2014 CR 24 28 20 5 6 15 3 62 13 152
2014 CR-03 25 33 8 8 0 25 0 78 11 12
2014 CR-04 27 25 18 5 6 15 3 64 14 98
2014 CR-05 15 30 30 3 8 10 5 53 12 40
2011 CR 34 35 15 8 6 3 0 70 14 226
2011 CR-04 32 38 14 6 8 3 0 71 14 144
2011 CR-05 29 33 19 13 3 3 0 64 16 63
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 4 96 169

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 13 25 2 4 31 7 49 11 168
2018 CR-04 18 14 21 2 4 34 8 53 11 125
2017 CR 19 16 14 2 6 36 7 62 14 168
2017 CR-03 21 0 0 0 14 57 7 60 40 14
2017 CR-04 19 19 16 2 2 33 9 65 8 122
2017 CR-05 20 13 10 3 10 40 3 59 24 30
2014 CR 16 24 16 1 3 28 12 67 7 151
2014 CR-03 25 25 0 8 0 17 25 86 14 12
2014 CR-04 16 25 16 0 3 29 11 68 5 97
2014 CR-05 13 23 20 0 5 27 12 58 8 40

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 27 17 4 4 17 2 69 9 169
2018 CR-04 32 30 12 4 2 17 2 77 8 126
2017 CR 29 33 13 3 2 19 2 77 7 168
2017 CR-03 21 14 7 7 7 43 0 62 25 14
2017 CR-04 31 34 13 2 1 15 3 81 4 122
2017 CR-05 23 30 13 3 7 23 0 70 13 30
2014 CR 24 32 15 3 4 18 3 72 9 152
2014 CR-03 25 42 8 8 8 8 0 73 18 12
2014 CR-04 27 30 16 1 3 18 4 74 5 98
2014 CR-05 18 32 15 8 5 20 3 64 16 40
2011 CR 40 35 13 5 2 5 0 79 7 226
2011 CR-04 37 35 15 6 2 6 0 76 8 144
2011 CR-05 40 43 8 3 2 5 0 87 5 63
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 20 24 15 16 1 1 43 32 169
2018 CR-04 24 20 25 13 17 1 1 44 31 126
2017 CR 22 22 17 12 23 1 3 46 37 169
2017 CR-03 21 7 29 14 28 0 0 29 43 14
2017 CR-04 23 22 17 13 22 0 4 46 36 123
2017 CR-05 20 30 13 10 23 3 0 52 34 30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 30 25 9 7 1 0 57 17 169
2018 CR-04 25 33 25 7 9 1 0 59 16 126
2017 CR 29 31 18 13 7 1 1 61 20 169
2017 CR-03 79 0 7 14 0 0 0 79 14 14
2017 CR-04 27 33 18 10 9 2 2 62 19 123
2017 CR-05 17 37 23 20 3 0 0 53 23 30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 28 26 5 1 1 2 68 6 168
2018 CR-04 38 30 25 4 1 1 2 69 5 125
2017 CR 38 32 16 4 3 2 5 75 7 169
2017 CR-03 72 14 0 14 0 0 0 86 14 14
2017 CR-04 37 32 17 3 3 2 5 75 7 123
2017 CR-05 33 40 17 3 3 0 3 76 7 30

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 25 22 13 8 1 1 57 21 167
2018 CR-04 31 24 22 12 10 1 1 56 22 124
2017 CR 31 23 21 8 8 3 6 59 18 169
2017 CR-03 57 14 14 7 0 0 7 77 8 14
2017 CR-04 29 22 23 8 9 4 6 57 18 123
2017 CR-05 27 33 20 10 3 3 3 64 14 30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 13 11 4 2 1 5 82 6 167
2018 CR-04 61 16 11 3 3 1 4 81 7 124
2017 CR 59 12 8 2 1 1 17 87 4 168
2017 CR-03 64 14 7 0 0 0 14 92 0 14
2017 CR-04 58 12 7 3 1 2 18 86 5 122
2017 CR-05 63 13 7 0 0 0 17 92 0 30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 25 14 11 7 1 1 67 19 169
2018 CR-04 43 25 13 12 6 1 0 69 18 126
2017 CR 40 29 14 8 7 1 1 70 15 169
2017 CR-03 43 21 21 7 7 0 0 64 14 14
2017 CR-04 42 33 12 7 5 0 1 76 13 123
2017 CR-05 33 17 23 13 10 3 0 52 24 30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 32 22 8 6 1 4 62 14 167
2018 CR-04 29 33 20 7 6 2 3 65 14 124
2017 CR 31 37 16 9 4 1 2 70 13 169
2017 CR-03 57 7 14 14 7 0 0 64 21 14
2017 CR-04 29 41 16 7 2 1 3 73 10 123
2017 CR-05 27 30 17 17 10 0 0 57 27 30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 29 24 8 4 1 2 63 12 168
2018 CR-04 31 33 22 8 4 1 2 66 12 125
2017 CR 33 34 19 8 3 0 2 68 12 169
2017 CR-03 64 7 21 7 0 0 0 71 7 14
2017 CR-04 29 36 20 9 3 0 3 67 13 123
2017 CR-05 33 37 17 7 7 0 0 70 13 30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 32 20 13 5 1 2 62 18 168
2018 CR-04 29 35 18 12 5 1 1 65 17 125
2017 CR 32 29 21 8 6 1 2 63 15 169
2017 CR-03 50 36 0 7 7 0 0 86 14 14
2017 CR-04 30 29 24 10 4 1 3 61 15 123
2017 CR-05 33 30 23 0 10 3 0 66 10 30

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 31 19 7 4 1 1 71 10 167
2018 CR-04 38 31 18 7 3 2 1 70 11 125
2017 CR 43 25 16 9 4 1 2 70 13 169
2017 CR-03 57 7 7 21 0 0 7 69 23 14
2017 CR-04 41 28 17 6 5 1 2 72 11 123
2017 CR-05 40 23 20 13 3 0 0 63 17 30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 23 12 3 4 1 4 80 8 167
2018 CR-04 54 23 13 2 2 2 3 81 5 124
2017 CR 61 24 8 2 4 0 1 86 6 169
2017 CR-03 79 14 7 0 0 0 0 93 0 14
2017 CR-04 57 28 7 2 5 0 1 86 7 123
2017 CR-05 67 13 13 0 3 0 3 83 3 30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 19 6 2 3 1 5 88 6 167
2018 CR-04 65 19 5 3 3 2 4 88 7 124

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 13 10 4 5 1 2 81 9 167
2018 CR-04 68 13 8 5 3 2 2 83 8 124
2017 CR 66 13 8 6 3 0 5 83 9 169
2017 CR-03 79 7 7 7 0 0 0 86 7 14
2017 CR-04 66 14 6 5 2 0 6 85 8 123
2017 CR-05 70 10 7 7 7 0 0 80 13 30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 22 13 4 4 1 1 79 8 166
2018 CR-04 59 22 11 2 4 1 1 82 7 124
2017 CR 53 26 9 5 4 1 2 82 9 169
2017 CR-03 50 43 0 7 0 0 0 93 7 14
2017 CR-04 57 24 9 5 2 0 2 83 7 123
2017 CR-05 43 30 10 3 7 3 3 79 11 30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 25 10 4 8 1 0 77 13 166
2018 CR-04 54 24 10 4 7 1 0 79 11 125
2017 CR 59 22 5 6 5 0 2 83 12 169
2017 CR-03 57 36 0 7 0 0 0 93 7 14
2017 CR-04 64 17 5 5 5 0 3 84 10 123
2017 CR-05 43 30 7 13 7 0 0 73 20 30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 6 3 1 0 1 33 93 2 162
2018 CR-04 55 7 2 2 0 1 34 95 3 121
2017 CR 61 4 2 1 1 0 31 95 2 169
2017 CR-03 71 0 7 0 0 0 21 91 0 14
2017 CR-04 59 5 1 1 1 0 34 96 2 123
2017 CR-05 63 3 3 0 0 0 30 95 0 30

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 18 9 3 2 1 5 85 6 164
2018 CR-04 65 17 8 2 3 1 5 86 5 124
2017 CR 63 24 5 1 0 1 6 94 1 167
2017 CR-03 57 21 14 0 0 0 7 85 0 14
2017 CR-04 65 23 4 2 0 1 6 94 2 122
2017 CR-05 62 28 3 0 0 0 7 96 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 16 13 11 13 1 3 61 26 166
2018 CR-04 42 14 14 11 14 1 2 59 26 125
2017 CR 37 30 9 7 12 1 4 71 20 169
2017 CR-03 21 28 7 7 36 0 0 50 43 14
2017 CR-04 39 30 8 7 13 0 4 72 20 123
2017 CR-05 37 30 17 7 0 3 7 74 7 30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 16 4 1 1 2 78 6 166
2018 CR-04 44 31 15 6 2 1 2 78 8 124
2017 CR 48 30 10 3 3 1 4 83 7 169
2017 CR-03 57 28 14 0 0 0 0 86 0 14
2017 CR-04 49 30 9 4 2 2 5 84 6 123
2017 CR-05 40 37 13 3 3 0 3 79 7 30

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 38 28 11 4 1 0 56 15 170
2018 CR-04 20 36 29 9 5 1 0 56 14 127
2017 CR 15 41 34 7 2 1 0 56 10 169
2017 CR-03 21 43 36 0 0 0 0 64 0 14
2017 CR-04 16 41 32 9 2 0 0 57 11 123
2017 CR-05 13 40 37 7 3 0 0 53 10 30

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 19 31 27 17 1 0 44 25 168
2018 CR-04 5 21 27 28 18 1 0 46 26 126
2017 CR 6 10 43 28 11 1 1 40 16 167
2017 CR-03 7 0 43 29 21 0 0 50 7 14
2017 CR-04 6 11 42 28 11 1 2 40 17 121
2017 CR-05 7 13 47 27 7 0 0 33 20 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 39 17 7 7 4 0 67 15 168
2018 CR-04 28 40 16 7 5 4 0 71 12 126
2017 CR 17 43 18 10 6 5 1 63 17 168
2017 CR-03 36 28 29 0 0 7 0 69 0 14
2017 CR-04 17 44 19 9 5 5 1 64 16 122
2017 CR-05 10 40 13 20 13 3 0 52 34 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 36 17 9 9 3 0 63 20 169
2018 CR-04 29 37 16 10 7 2 0 67 17 126
2017 CR 20 37 15 17 8 3 0 59 25 168
2017 CR-03 36 21 36 7 0 0 0 57 7 14
2017 CR-04 21 39 13 15 9 3 0 63 25 122
2017 CR-05 10 37 17 23 10 3 0 48 34 30
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 27 19 14 10 2 1 28 72 168
2018 CR-04 28 29 17 15 9 2 1 28 72 126
2017 CR 25 29 22 7 14 2 0 26 74 169
2017 CR-03 28 29 29 7 0 7 0 31 69 14
2017 CR-04 27 28 20 7 16 2 0 27 73 123
2017 CR-05 17 37 27 7 13 0 0 17 83 30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 34 116
2018 CR-04 34 86
2017 CR 28 118
2017 CR-04 35 83
2017 CR-05 8 25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 35 116
2018 CR-04 34 86
2017 CR 31 118
2017 CR-04 30 83
2017 CR-05 40 25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 20 115
2018 CR-04 15 85
2017 CR 13 118
2017 CR-04 15 83
2017 CR-05 8 25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 38 117
2018 CR-04 36 87
2017 CR 41 118
2017 CR-04 38 83
2017 CR-05 44 25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 4 115
2018 CR-04 5 85
2017 CR 3 118
2017 CR-04 3 83
2017 CR-05 4 25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 34 117
2018 CR-04 34 87

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 39 116
2018 CR-04 43 86
2017 CR 46 118
2017 CR-04 49 83
2017 CR-05 36 25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 3 50 12 12 5 17 113
2018 CR-04 2 50 17 12 4 15 84
2017 CR 7 52 16 8 1 16 118
2017 CR-04 8 49 18 7 1 17 83
2017 CR-05 4 64 12 8 0 12 25

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 42 58 117
2018 CR-04 46 54 87

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 23 16 20 19 1 3 42 41 118
2018 CR-04 22 23 14 24 14 0 5 46 39 88
2017 CR 18 26 17 13 20 2 5 47 35 121
2017 CR-04 17 27 14 16 17 2 5 49 36 86
2017 CR-05 20 24 24 4 24 0 4 46 29 25

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 8 21 22 31 3 7 18 58 117
2018 CR-04 11 8 19 24 28 2 7 21 58 88
2017 CR 5 13 17 17 41 2 6 19 63 121
2017 CR-04 3 14 16 19 38 3 5 19 63 86
2017 CR-05 8 8 16 16 44 0 8 17 65 25

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 17 16 9 10 1 8 62 20 167
2018 CR-04 39 16 17 9 10 1 8 60 21 126
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