2018 Public Service Employee Survey Results for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 18 42 26 11 0 0 3 62 11 38
2018 EN-04 21 38 25 13 0 0 4 61 13 24
2017 EN 20 49 17 12 0 2 0 70 12 41
2017 EN-04 16 56 20 8 0 0 0 72 8 25
2014 EN 15 46 15 23 0 0 0 62 23 13
2014 EN-04 10 40 20 30 0 0 0 50 30 10
2011 EN 28 33 11 28 0 0 0 61 28 18
2011 EN-04 18 45 18 18 0 0 0 64 18 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 61 32 5 3 0 0 0 92 3 38
2018 EN-04 67 25 4 4 0 0 0 92 4 24
2017 EN 61 32 2 5 0 0 0 93 5 41
2017 EN-04 64 36 0 0 0 0 0 100 0 25
2014 EN 69 31 0 0 0 0 0 100 0 13
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 72 22 0 6 0 0 0 94 6 18
2011 EN-04 73 18 0 9 0 0 0 91 9 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 61 32 5 3 0 0 0 92 3 38
2018 EN-04 67 25 4 4 0 0 0 92 4 24
2017 EN 59 37 2 2 0 0 0 95 2 41
2017 EN-04 56 44 0 0 0 0 0 100 0 25
2014 EN 69 31 0 0 0 0 0 100 0 13
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 67 28 6 0 0 0 0 94 0 18
2011 EN-04 73 18 9 0 0 0 0 91 0 11

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 26 47 8 11 8 0 0 74 18 38
2018 EN-04 29 42 8 13 8 0 0 71 21 24
2017 EN 29 37 22 7 5 0 0 66 12 41
2017 EN-04 28 32 36 0 4 0 0 60 4 25
2014 EN 31 46 0 15 0 0 8 83 17 13
2014 EN-04 30 50 0 20 0 0 0 80 20 10
2011 EN 33 22 17 17 11 0 0 56 28 18
2011 EN-04 18 18 18 27 18 0 0 36 45 11

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 34 47 5 11 3 0 0 82 13 38
2018 EN-04 42 33 8 13 4 0 0 75 17 24
2017 EN 56 22 10 7 5 0 0 78 12 41
2017 EN-04 52 24 12 8 4 0 0 76 12 25
2014 EN 38 62 0 0 0 0 0 100 0 13
2014 EN-04 40 60 0 0 0 0 0 100 0 10
2011 EN 44 33 11 11 0 0 0 78 11 18
2011 EN-04 45 27 9 18 0 0 0 73 18 11

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 18 42 24 11 5 0 0 61 16 38
2018 EN-04 21 38 21 13 8 0 0 58 21 24
2017 EN 15 56 12 10 5 2 0 73 15 41
2017 EN-04 12 52 20 12 4 0 0 64 16 25
2014 EN 15 38 23 15 0 8 0 58 17 13
2014 EN-04 0 40 30 20 0 10 0 44 22 10
2011 EN 33 33 17 11 6 0 0 67 17 18
2011 EN-04 36 27 18 9 9 0 0 64 18 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 58 11 5 11 0 0 74 16 38
2018 EN-04 17 54 8 4 17 0 0 71 21 24
2017 EN 29 46 12 10 2 0 0 76 12 41
2017 EN-04 32 44 8 16 0 0 0 76 16 25

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 47 32 8 11 3 0 0 79 13 38
2018 EN-04 42 33 8 13 4 0 0 75 17 24
2017 EN 55 35 5 2 2 0 0 90 5 40
2017 EN-04 56 32 8 4 0 0 0 88 4 25
2014 EN 54 46 0 0 0 0 0 100 0 13
2014 EN-04 40 60 0 0 0 0 0 100 0 10
2011 EN 39 50 6 6 0 0 0 89 6 18
2011 EN-04 27 64 9 0 0 0 0 91 0 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 26 34 21 13 5 0 0 61 18 38
2018 EN-04 29 33 17 13 8 0 0 63 21 24
2017 EN 37 32 17 10 5 0 0 68 15 41
2017 EN-04 40 24 20 12 4 0 0 64 16 25

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 51 35 8 3 3 0 0 86 5 37
2018 EN-04 52 26 13 4 4 0 0 78 9 23
2017 EN 54 27 15 2 2 0 0 81 5 41
2017 EN-04 52 24 20 0 4 0 0 76 4 25
2014 EN 77 15 8 0 0 0 0 92 0 13
2014 EN-04 70 20 10 0 0 0 0 90 0 10
2011 EN 67 17 11 6 0 0 0 83 6 18
2011 EN-04 64 18 9 9 0 0 0 82 9 11

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 34 39 16 5 5 0 0 74 11 38
2018 EN-04 38 38 17 0 8 0 0 75 8 24
2017 EN 42 41 5 12 0 0 0 83 12 41
2017 EN-04 52 28 4 16 0 0 0 80 16 25
2014 EN 31 62 8 0 0 0 0 92 0 13
2014 EN-04 20 70 10 0 0 0 0 90 0 10
2011 EN 56 33 0 6 6 0 0 89 11 18
2011 EN-04 55 27 0 9 9 0 0 82 18 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 29 42 16 8 5 0 0 71 13 38
2018 EN-04 33 42 13 4 8 0 0 75 13 24
2017 EN 34 41 10 12 2 0 0 76 15 41
2017 EN-04 40 40 8 8 4 0 0 80 12 25
2014 EN 31 62 8 0 0 0 0 92 0 13
2014 EN-04 20 70 10 0 0 0 0 90 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 46 16 14 8 0 0 62 22 37
2018 EN-04 13 46 17 13 13 0 0 58 25 24
2017 EN 27 49 10 5 10 0 0 76 15 41
2017 EN-04 28 48 12 0 12 0 0 76 12 25
2014 EN 31 38 8 15 8 0 0 69 23 13
2014 EN-04 20 40 10 20 10 0 0 60 30 10
2011 EN 17 39 17 22 6 0 0 56 28 18
2011 EN-04 18 27 18 27 9 0 0 45 36 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 42 8 11 0 3 0 81 11 38
2018 EN-04 38 42 8 8 0 4 0 83 9 24
2017 EN 56 27 10 7 0 0 0 83 7 41
2017 EN-04 64 20 12 4 0 0 0 84 4 25
2014 EN 69 31 0 0 0 0 0 100 0 13
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 50 44 0 6 0 0 0 94 6 18
2011 EN-04 45 45 0 9 0 0 0 91 9 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 24 24 21 16 0 0 39 37 38
2018 EN-04 21 25 17 17 21 0 0 46 38 24
2017 EN 17 22 29 17 15 0 0 39 32 41
2017 EN-04 16 28 24 12 20 0 0 44 32 25
2014 EN 15 31 23 15 8 8 0 50 25 13
2014 EN-04 10 40 10 20 10 10 0 56 33 10
2011 EN 17 28 17 28 11 0 0 44 39 18
2011 EN-04 18 18 18 45 0 0 0 36 45 11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 11 24 45 16 5 0 0 21 34 38
2018 EN-04 8 21 46 17 8 0 0 25 29 24
2017 EN 12 22 34 17 12 0 2 30 35 41
2017 EN-04 12 24 44 12 4 0 4 17 38 25
2014 EN 0 23 46 15 15 0 0 31 23 13
2014 EN-04 0 30 50 10 10 0 0 20 30 10
2011 EN 6 33 61 0 0 0 0 0 39 18
2011 EN-04 0 36 64 0 0 0 0 0 36 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 24 29 21 8 0 3 30 41 38
2018 EN-04 17 17 29 21 13 0 4 35 35 24
2017 EN 7 20 27 32 12 2 0 45 28 41
2017 EN-04 4 20 40 28 8 0 0 36 24 25
2014 EN 0 38 38 8 15 0 0 23 38 13
2014 EN-04 0 50 40 0 10 0 0 10 50 10
2011 EN 22 28 11 28 11 0 0 39 50 18
2011 EN-04 9 27 18 27 18 0 0 45 36 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 32 32 8 5 0 3 14 54 38
2018 EN-04 17 29 33 8 8 0 4 17 48 24
2017 EN 17 27 41 12 0 2 0 12 45 41
2017 EN-04 16 20 52 8 0 4 0 8 38 25
2014 EN 15 38 23 23 0 0 0 23 54 13
2014 EN-04 20 50 10 20 0 0 0 20 70 10
2011 EN 22 17 50 6 0 0 6 6 41 18
2011 EN-04 18 9 64 9 0 0 0 9 27 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 16 39 24 3 0 3 27 32 38
2018 EN-04 13 17 42 21 4 0 4 26 30 24
2017 EN 10 15 41 29 5 0 0 34 24 41
2017 EN-04 8 12 44 28 8 0 0 36 20 25
2014 EN 23 15 46 8 8 0 0 15 38 13
2014 EN-04 30 20 40 0 10 0 0 10 50 10
2011 EN 11 22 44 22 0 0 0 22 33 18
2011 EN-04 18 9 64 9 0 0 0 9 27 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 16 34 24 5 0 5 31 33 38
2018 EN-04 21 13 25 25 8 0 8 36 36 24
2017 EN 15 12 32 24 12 5 0 38 28 41
2017 EN-04 12 16 36 20 12 4 0 33 29 25
2014 EN 31 31 15 15 8 0 0 23 62 13
2014 EN-04 40 30 10 10 10 0 0 20 70 10
2011 EN 22 50 22 0 6 0 0 6 72 18
2011 EN-04 27 45 27 0 0 0 0 0 73 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 13 26 32 24 5 0 0 29 39 38
2018 EN-04 17 17 38 21 8 0 0 29 33 24
2017 EN 10 12 29 32 10 7 0 45 24 41
2017 EN-04 4 12 40 28 8 8 0 39 17 25
2014 EN 0 15 23 38 23 0 0 62 15 13
2014 EN-04 0 20 30 40 10 0 0 50 20 10
2011 EN 11 17 17 39 17 0 0 56 28 18
2011 EN-04 9 9 18 45 18 0 0 64 18 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 32 32 16 3 0 3 19 49 38
2018 EN-04 13 17 42 21 4 0 4 26 30 24
2017 EN 17 27 37 12 5 2 0 17 45 41
2017 EN-04 20 28 36 8 4 4 0 13 50 25
2014 EN 8 0 69 15 8 0 0 23 8 13
2014 EN-04 10 0 70 10 10 0 0 20 10 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 18 29 26 11 11 0 5 50 22 38
2018 EN-04 17 33 17 13 13 0 8 55 27 24
2017 EN 17 49 10 7 7 7 2 73 16 41
2017 EN-04 24 40 8 8 8 8 4 73 18 25
2014 EN 0 46 31 15 0 8 0 50 17 13
2014 EN-04 0 40 30 20 0 10 0 44 22 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 34 24 3 3 0 0 71 5 38
2018 EN-04 46 25 25 0 4 0 0 71 4 24
2017 EN 46 42 5 5 2 0 0 88 7 41
2017 EN-04 48 32 8 8 4 0 0 80 12 25
2014 EN 31 62 0 8 0 0 0 92 8 13
2014 EN-04 30 70 0 0 0 0 0 100 0 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 8 18 29 29 3 11 3 30 36 38
2018 EN-04 4 25 29 17 4 17 4 37 26 24
2017 EN 10 37 19 10 5 15 5 58 18 41
2017 EN-04 12 32 16 12 4 20 4 58 21 25
2014 EN 8 38 15 15 15 8 0 50 33 13
2014 EN-04 0 30 20 20 20 10 0 33 44 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 42 39 11 0 8 0 0 82 8 38
2018 EN-04 50 38 0 0 13 0 0 88 13 24
2017 EN 44 39 10 5 2 0 0 83 7 41
2017 EN-04 48 28 12 8 4 0 0 76 12 25
2014 EN 23 69 0 8 0 0 0 92 8 13
2014 EN-04 20 80 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 50 5 5 0 3 0 89 5 38
2018 EN-04 42 46 4 4 0 4 0 91 4 24
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 26 42 16 5 8 0 3 70 14 38
2018 EN-04 29 38 17 0 13 0 4 70 13 24
2017 EN 34 46 12 7 0 0 0 81 7 41
2017 EN-04 36 40 16 8 0 0 0 76 8 25
2014 EN 23 62 8 0 0 8 0 92 0 13
2014 EN-04 10 70 10 0 0 10 0 89 0 10
2011 EN 28 28 28 11 0 6 0 59 12 18
2011 EN-04 27 27 27 9 0 9 0 60 10 11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 53 29 8 3 5 0 3 84 8 38
2018 EN-04 54 21 13 0 8 0 4 78 9 24
2017 EN 59 22 12 7 0 0 0 81 7 41
2017 EN-04 56 20 16 8 0 0 0 76 8 25
2014 EN 54 23 8 8 0 8 0 83 8 13
2014 EN-04 40 30 10 10 0 10 0 78 11 10
2011 EN 50 33 6 0 6 6 0 88 6 18
2011 EN-04 55 27 0 0 9 9 0 90 10 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 32 16 5 8 0 3 70 14 38
2018 EN-04 38 25 17 4 13 0 4 65 17 24
2017 EN 37 46 10 7 0 0 0 83 7 41
2017 EN-04 40 40 12 8 0 0 0 80 8 25
2014 EN 46 46 8 0 0 0 0 92 0 13
2014 EN-04 40 50 10 0 0 0 0 90 0 10
2011 EN 44 28 17 0 6 6 0 76 6 18
2011 EN-04 36 36 9 0 9 9 0 80 10 11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 45 39 8 5 3 0 0 84 8 38
2018 EN-04 42 38 8 8 4 0 0 79 13 24
2017 EN 56 27 10 2 2 2 0 85 5 41
2017 EN-04 52 28 12 4 4 0 0 80 8 25

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 34 42 8 5 8 0 3 78 14 38
2018 EN-04 42 33 8 0 13 0 4 78 13 24
2017 EN 51 32 7 7 2 0 0 83 10 41
2017 EN-04 56 24 4 12 4 0 0 80 16 25
2014 EN 62 38 0 0 0 0 0 100 0 13
2014 EN-04 60 40 0 0 0 0 0 100 0 10
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 37 5 16 11 5 5 65 29 19
2017 EN 16 53 21 0 0 0 11 76 0 19
2017 EN-04 30 60 10 0 0 0 0 90 0 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 29 45 11 8 5 3 0 76 14 38
2018 EN-04 25 46 8 8 8 4 0 74 17 24
2017 EN 39 34 10 5 5 5 2 79 11 41
2017 EN-04 36 32 4 8 8 8 4 77 18 25
2014 EN 46 38 8 0 0 8 0 92 0 13
2014 EN-04 30 50 10 0 0 10 0 89 0 10
2011 EN 28 44 6 11 6 6 0 76 18 18
2011 EN-04 18 64 0 9 9 0 0 82 18 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 47 11 18 3 0 0 68 21 38
2018 EN-04 21 50 13 13 4 0 0 71 17 24
2017 EN 24 51 12 7 2 0 2 78 10 41
2017 EN-04 20 52 12 8 4 0 4 75 13 25
2014 EN 46 31 8 15 0 0 0 77 15 13
2014 EN-04 30 40 10 20 0 0 0 70 20 10
2011 EN 28 28 17 17 11 0 0 56 28 18
2011 EN-04 27 27 18 18 9 0 0 55 27 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 14 30 27 22 5 3 0 44 28 37
2018 EN-04 17 33 25 17 4 4 0 52 22 24
2017 EN 15 41 22 12 5 2 2 59 18 41
2017 EN-04 16 40 20 8 8 4 4 61 17 25
2014 EN 23 38 8 23 0 8 0 67 25 13
2014 EN-04 20 30 10 30 0 10 0 56 33 10
2011 EN 6 56 17 6 11 6 0 65 18 18
2011 EN-04 0 55 18 9 9 9 0 60 20 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 5 34 21 37 3 0 0 39 39 38
2018 EN-04 4 29 25 38 4 0 0 33 42 24
2017 EN 15 44 20 19 0 0 2 60 20 41
2017 EN-04 8 44 20 24 0 0 4 54 25 25
2014 EN 15 54 15 15 0 0 0 69 15 13
2014 EN-04 20 50 20 10 0 0 0 70 10 10
2011 EN 17 44 11 22 6 0 0 61 28 18
2011 EN-04 9 45 0 36 9 0 0 55 45 11
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 50 16 8 5 0 0 71 13 38
2018 EN-04 21 46 17 8 8 0 0 67 17 24
2017 EN 29 49 10 12 0 0 0 78 12 41
2017 EN-04 24 48 12 16 0 0 0 72 16 25
2014 EN 54 23 23 0 0 0 0 77 0 13
2014 EN-04 40 30 30 0 0 0 0 70 0 10
2011 EN 39 50 6 0 6 0 0 89 6 18
2011 EN-04 45 36 9 0 9 0 0 82 9 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 26 37 26 5 3 0 3 65 8 38
2018 EN-04 21 33 29 8 4 0 4 57 13 24
2017 EN 34 44 10 5 5 2 0 80 10 41
2017 EN-04 28 44 12 8 4 4 0 75 13 25
2014 EN 46 38 8 0 0 8 0 92 0 13
2014 EN-04 30 50 10 0 0 10 0 89 0 10
2011 EN 22 50 6 6 11 6 0 76 18 18
2011 EN-04 9 55 9 9 9 9 0 70 20 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 26 42 21 3 5 3 0 70 8 38
2018 EN-04 25 33 29 0 8 4 0 61 9 24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 18 18 18 5 18 5 45 31 38
2018 EN-04 13 25 17 13 8 21 4 50 28 24
2017 EN 20 19 17 15 10 15 5 49 30 41
2017 EN-04 20 16 16 16 12 16 4 45 35 25
2014 EN 0 54 15 23 0 8 0 58 25 13
2014 EN-04 0 50 20 20 0 10 0 56 22 10
2011 EN 28 17 17 17 6 17 0 53 27 18
2011 EN-04 18 18 27 18 9 9 0 40 30 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 37 21 16 3 3 0 59 19 38
2018 EN-04 21 38 17 17 4 4 0 61 22 24
2017 EN 22 34 22 5 12 5 0 59 18 41
2017 EN-04 16 44 16 4 16 4 0 63 21 25
2014 EN 15 38 31 8 0 8 0 58 8 13
2014 EN-04 10 30 40 10 0 10 0 44 11 10
2011 EN 6 56 11 11 17 0 0 61 28 18
2011 EN-04 9 45 18 9 18 0 0 55 27 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 24 29 18 5 3 0 46 24 38
2018 EN-04 17 29 29 13 8 4 0 48 22 24
2017 EN 12 34 22 15 10 7 0 50 26 41
2017 EN-04 12 40 16 8 12 12 0 59 23 25
2014 EN 15 38 15 23 8 0 0 54 31 13
2014 EN-04 10 30 20 30 10 0 0 40 40 10
2011 EN 22 17 17 33 6 0 6 41 41 18
2011 EN-04 18 18 27 18 9 0 9 40 30 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 53 11 8 5 3 0 76 14 38
2018 EN-04 21 50 13 8 8 0 0 71 17 24
2017 EN 27 54 17 0 0 2 0 83 0 41
2017 EN-04 32 48 16 0 0 4 0 83 0 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 41 38 8 5 3 5 0 83 9 37
2018 EN-04 38 38 13 4 4 4 0 78 9 24
2017 EN 44 39 7 2 0 7 0 89 3 41
2017 EN-04 52 32 8 4 0 4 0 88 4 25
2014 EN 38 62 0 0 0 0 0 100 0 13
2014 EN-04 30 70 0 0 0 0 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 49 41 0 8 3 0 0 89 11 37
2018 EN-04 50 38 0 8 4 0 0 88 13 24
2017 EN 44 44 7 0 2 2 0 90 2 41
2017 EN-04 40 48 8 0 4 0 0 88 4 25
2014 EN 54 38 0 8 0 0 0 92 8 13
2014 EN-04 50 40 0 10 0 0 0 90 10 10
2011 EN 44 33 11 11 0 0 0 78 11 18
2011 EN-04 36 36 9 18 0 0 0 73 18 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 53 36 6 6 0 0 0 89 6 36
2018 EN-04 52 30 9 9 0 0 0 83 9 23
2017 EN 56 37 0 2 2 2 0 95 5 41
2017 EN-04 60 32 0 0 4 4 0 96 4 25
2014 EN 69 31 0 0 0 0 0 100 0 13
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 56 28 11 0 6 0 0 83 6 18
2011 EN-04 55 36 0 0 9 0 0 91 9 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 43 32 16 5 3 0 0 76 8 37
2018 EN-04 42 33 17 4 4 0 0 75 8 24
2017 EN 49 34 7 7 2 0 0 83 10 41
2017 EN-04 48 32 12 4 4 0 0 80 8 25
2014 EN 58 33 8 0 0 0 0 92 0 12
2011 EN 44 17 28 6 6 0 0 61 11 18
2011 EN-04 55 18 9 9 9 0 0 73 18 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 41 27 24 5 3 0 0 68 8 37
2018 EN-04 33 33 21 8 4 0 0 67 13 24
2017 EN 41 39 7 10 2 0 0 81 12 41
2017 EN-04 44 32 12 8 4 0 0 76 12 25
2014 EN 62 15 8 15 0 0 0 77 15 13
2014 EN-04 50 20 10 20 0 0 0 70 20 10
2011 EN 39 28 11 17 6 0 0 67 22 18
2011 EN-04 55 18 0 18 9 0 0 73 27 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 41 27 16 8 5 3 0 69 14 37
2018 EN-04 33 33 13 8 8 4 0 70 17 24
2017 EN 44 27 10 15 2 2 0 73 17 41
2017 EN-04 52 24 4 16 4 0 0 76 20 25
2014 EN 46 38 8 0 0 8 0 92 0 13
2014 EN-04 40 40 10 0 0 10 0 89 0 10
2011 EN 39 17 17 17 6 6 0 59 24 18
2011 EN-04 55 9 18 9 0 9 0 70 10 11
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EN 21 47 32 38
2018 EN-04 25 54 21 24
2017 EN 5 59 37 41
2017 EN-04 8 56 36 25
2014 EN 0 69 31 13
2014 EN-04 0 60 40 10
2011 EN 22 39 39 18
2011 EN-04 18 45 36 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EN 13 87 38
2018 EN-04 21 79 24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 16 18 0 5 42 3 57 10 38
2018 EN-04 13 21 8 0 8 50 0 67 17 24
2017 EN 12 20 15 7 2 34 10 57 17 41
2017 EN-04 16 24 4 8 4 36 8 71 21 25
2014 EN 23 31 0 15 0 31 0 78 22 13
2014 EN-04 30 30 0 10 0 30 0 86 14 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 32 29 21 0 5 13 0 70 6 38
2018 EN-04 29 29 17 0 8 17 0 70 10 24
2017 EN 25 40 10 5 5 12 2 76 12 40
2017 EN-04 20 40 8 4 8 16 4 75 15 25
2014 EN 31 54 8 0 0 8 0 92 0 13
2014 EN-04 30 50 10 0 0 10 0 89 0 10
2011 EN 33 39 22 0 6 0 0 72 6 18
2011 EN-04 55 18 18 0 9 0 0 73 9 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EN 0 100 37
2018 EN-04 0 100 23

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 21 16 3 0 42 3 67 5 38
2018 EN-04 13 25 8 4 0 50 0 75 8 24
2017 EN 17 12 15 0 0 49 7 67 0 41
2017 EN-04 24 16 12 0 0 44 4 77 0 25
2014 EN 15 31 15 0 0 38 0 75 0 13
2014 EN-04 10 30 20 0 0 40 0 67 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 29 42 13 3 0 13 0 82 3 38
2018 EN-04 25 42 13 4 0 17 0 80 5 24
2017 EN 37 32 7 2 2 19 0 85 6 41
2017 EN-04 32 36 4 4 4 20 0 85 10 25
2014 EN 38 31 15 0 0 15 0 82 0 13
2014 EN-04 30 30 20 0 0 20 0 75 0 10
2011 EN 56 28 6 6 6 0 0 83 11 18
2011 EN-04 55 27 0 9 9 0 0 82 18 11
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 22 16 24 16 22 0 0 38 38 37
2018 EN-04 30 13 17 17 22 0 0 43 39 23
2017 EN 17 19 24 15 24 0 0 37 39 41
2017 EN-04 20 12 24 12 32 0 0 32 44 25

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 6 17 33 22 22 0 0 22 44 36
2018 EN-04 9 14 27 23 27 0 0 23 50 22
2017 EN 10 17 29 24 19 0 0 27 44 41
2017 EN-04 12 20 24 28 16 0 0 32 44 25

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 14 19 43 19 5 0 0 32 24 37
2018 EN-04 17 22 35 22 4 0 0 39 26 23
2017 EN 12 22 34 12 19 0 0 34 32 41
2017 EN-04 12 28 24 16 20 0 0 40 36 25

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 14 25 28 11 22 0 0 39 33 36
2018 EN-04 14 23 32 5 27 0 0 36 32 22
2017 EN 15 24 39 2 19 0 0 39 22 41
2017 EN-04 12 28 36 4 20 0 0 40 24 25

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 27 22 32 11 8 0 0 49 19 37
2018 EN-04 30 17 26 17 9 0 0 48 26 23
2017 EN 22 27 37 10 5 0 0 49 15 41
2017 EN-04 28 24 32 8 8 0 0 52 16 25

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 17 36 22 17 8 0 0 53 25 36
2018 EN-04 22 26 26 13 13 0 0 48 26 23
2017 EN 15 27 32 19 7 0 0 42 27 41
2017 EN-04 20 20 28 20 12 0 0 40 32 25

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 13 42 18 16 11 0 0 55 26 38
2018 EN-04 17 38 17 17 13 0 0 54 29 24
2017 EN 20 39 19 12 10 0 0 59 22 41
2017 EN-04 16 48 12 16 8 0 0 64 24 25

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 13 26 24 29 8 0 0 39 37 38
2018 EN-04 21 21 21 29 8 0 0 42 38 24
2017 EN 22 24 32 15 7 0 0 46 22 41
2017 EN-04 24 24 24 24 4 0 0 48 28 25

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 18 42 11 21 8 0 0 61 29 38
2018 EN-04 29 25 13 21 13 0 0 54 33 24
2017 EN 27 22 34 5 12 0 0 49 17 41
2017 EN-04 32 20 28 8 12 0 0 52 20 25

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 13 45 21 16 5 0 0 58 21 38
2018 EN-04 21 29 29 17 4 0 0 50 21 24
2017 EN 15 29 34 17 5 0 0 44 22 41
2017 EN-04 20 32 20 20 8 0 0 52 28 25

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 47 29 8 5 8 0 3 78 14 38
2018 EN-04 50 29 8 4 8 0 0 79 13 24
2017 EN 46 12 27 5 7 0 2 60 12 41
2017 EN-04 52 4 32 4 8 0 0 56 12 25

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 74 16 5 0 0 0 5 94 0 38
2018 EN-04 75 13 8 0 0 0 4 91 0 24

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 68 16 5 8 0 0 3 86 8 38
2018 EN-04 71 13 4 13 0 0 0 83 13 24
2017 EN 76 15 5 0 0 0 5 95 0 41
2017 EN-04 76 16 4 0 0 0 4 96 0 25

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 42 13 8 0 0 0 79 8 38
2018 EN-04 38 38 13 13 0 0 0 75 13 24
2017 EN 54 29 12 2 2 0 0 83 5 41
2017 EN-04 52 32 12 4 0 0 0 84 4 25

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 55 21 11 5 3 0 5 81 8 38
2018 EN-04 50 25 13 4 4 0 4 78 9 24
2017 EN 63 27 10 0 0 0 0 90 0 41
2017 EN-04 64 28 8 0 0 0 0 92 0 25

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 34 18 16 8 0 0 24 69 10 38
2018 EN-04 33 8 21 8 0 0 29 59 12 24
2017 EN 51 19 7 2 0 0 19 88 3 41
2017 EN-04 56 12 8 4 0 0 20 85 5 25

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 42 13 5 3 0 0 79 8 38
2018 EN-04 42 42 8 4 4 0 0 83 8 24
2017 EN 43 32 15 5 2 0 2 77 8 40
2017 EN-04 44 32 16 4 4 0 0 76 8 25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 39 18 16 21 5 0 0 58 26 38
2018 EN-04 50 13 21 8 8 0 0 63 17 24
2017 EN 42 17 24 12 2 2 0 60 15 41
2017 EN-04 48 20 20 8 4 0 0 68 12 25

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 53 29 13 3 0 0 3 84 3 38
2018 EN-04 42 38 17 0 0 0 4 83 0 24
2017 EN 59 19 17 2 0 0 2 80 2 41
2017 EN-04 60 24 12 4 0 0 0 84 4 25

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 5 21 39 26 8 0 0 26 34 38
2018 EN-04 4 17 46 21 13 0 0 21 33 24
2017 EN 5 27 37 24 7 0 0 32 32 41
2017 EN-04 8 24 28 28 12 0 0 32 40 25

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 13 32 26 24 5 0 0 29 45 38
2018 EN-04 17 29 25 25 4 0 0 29 46 24
2017 EN 12 19 37 22 10 0 0 32 32 41
2017 EN-04 16 20 40 12 12 0 0 24 36 25

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 21 42 18 13 0 5 0 67 14 38
2018 EN-04 13 50 13 17 0 8 0 68 18 24
2017 EN 12 39 22 15 0 12 0 58 17 41
2017 EN-04 12 44 16 16 0 12 0 64 18 25

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 19 22 35 19 5 0 0 41 24 37
2018 EN-04 17 17 39 22 4 0 0 35 26 23
2017 EN 7 44 22 12 10 5 0 54 23 41
2017 EN-04 0 48 28 8 12 4 0 50 21 25
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 24 16 16 13 29 3 0 24 76 38
2018 EN-04 33 4 8 8 42 4 0 35 65 24
2017 EN 17 19 29 15 19 0 0 17 83 41
2017 EN-04 24 8 28 12 28 0 0 24 76 25

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EN 18 28
2018 EN-04 33 15
2017 EN 18 34
2017 EN-04 21 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EN 79 28
2018 EN-04 80 15
2017 EN 65 34
2017 EN-04 63 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EN 32 28
2018 EN-04 40 15
2017 EN 3 34
2017 EN-04 5 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EN 43 28
2018 EN-04 40 15
2017 EN 38 34
2017 EN-04 32 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EN 11 28
2018 EN-04 20 15
2017 EN 6 34
2017 EN-04 5 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EN 39 28
2018 EN-04 27 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EN 18 28
2018 EN-04 27 15
2017 EN 29 34
2017 EN-04 26 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EN 0 21 21 4 18 36 28
2018 EN-04 0 7 13 7 27 47 15
2017 EN 3 32 29 15 0 21 34
2017 EN-04 0 26 26 21 0 26 19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EN 0 100 28
2018 EN-04 0 100 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 0 21 21 21 32 0 4 22 56 28
2018 EN-04 0 20 20 13 40 0 7 21 57 15
2017 EN 6 15 9 26 35 3 6 23 68 34
2017 EN-04 5 11 16 21 37 5 5 18 65 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 0 4 18 14 64 0 0 4 79 28
2018 EN-04 0 0 13 20 67 0 0 0 87 15
2017 EN 0 6 3 24 56 3 9 7 90 34
2017 EN-04 0 0 5 11 68 5 11 0 94 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 43 24 8 5 5 0 14 78 13 37
2018 EN-04 43 26 9 0 9 0 13 80 10 23
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