2018 Public Service Employee Survey Results for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 31 44 7 13 5 0 0 75 18 266
2018 GS-02 33 38 10 15 5 0 0 70 20 40
2018 GS-03 36 36 9 9 9 0 0 73 18 11
2018 GS-04 28 47 7 12 5 0 1 75 17 168
2018 GS-05 32 41 5 18 5 0 0 73 23 22
2017 GS 27 41 11 14 7 0 0 68 22 245
2017 GS-02 48 26 4 13 9 0 0 74 22 23
2017 GS-03 6 44 19 31 0 0 0 50 31 16
2017 GS-04 23 45 12 12 8 0 0 68 20 157
2017 GS-05 34 28 7 21 10 0 0 62 31 29
2014 GS 26 38 11 17 8 0 1 64 25 191
2014 GS-02 35 41 12 0 6 0 6 81 6 17
2014 GS-03 41 14 7 31 7 0 0 55 38 15
2014 GS-04 18 46 11 18 7 0 0 63 25 121
2014 GS-05 49 16 16 13 5 0 0 65 19 19
2011 GS 32 37 13 11 6 0 1 71 17 262
2011 GS-02 41 35 21 0 0 0 3 79 0 34
2011 GS-03 13 31 6 19 25 0 6 47 47 16
2011 GS-04 30 37 13 13 6 0 1 67 19 136
2011 GS-05 38 33 13 13 4 0 0 71 17 24
2011 GS-06 22 39 13 17 9 0 0 61 26 23

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 40 35 12 9 4 0 0 75 12 266
2018 GS-02 23 33 25 8 13 0 0 55 20 40
2018 GS-03 64 18 9 9 0 0 0 82 9 11
2018 GS-04 40 36 11 11 2 0 0 76 13 168
2018 GS-05 45 41 9 0 5 0 0 86 5 22
2017 GS 45 28 14 7 5 0 0 74 13 245
2017 GS-02 13 39 22 4 22 0 0 52 26 23
2017 GS-03 69 13 6 0 6 0 6 87 6 16
2017 GS-04 47 26 15 9 3 0 0 73 12 157
2017 GS-05 45 34 7 7 7 0 0 79 14 29
2014 GS 42 36 15 4 2 0 1 78 7 191
2014 GS-02 41 29 18 6 6 0 0 71 12 17
2014 GS-03 31 28 28 0 14 0 0 59 14 15
2014 GS-04 39 40 14 5 1 0 1 80 6 121
2014 GS-05 54 30 16 0 0 0 0 84 0 19
2011 GS 43 32 11 9 5 0 0 76 13 263
2011 GS-02 44 18 21 6 12 0 0 62 18 34
2011 GS-03 38 31 13 13 6 0 0 69 19 16
2011 GS-04 46 31 11 10 3 0 0 76 13 136
2011 GS-05 46 42 4 4 4 0 0 88 8 24
2011 GS-06 22 65 4 4 4 0 0 87 9 23

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 49 32 10 6 3 0 0 81 9 264
2018 GS-02 38 33 13 5 10 0 0 72 15 39
2018 GS-03 64 36 0 0 0 0 0 100 0 11
2018 GS-04 47 32 11 8 2 0 0 80 10 167
2018 GS-05 68 18 9 0 5 0 0 86 5 22
2017 GS 51 27 8 8 5 0 0 79 13 244
2017 GS-02 30 48 4 0 17 0 0 78 17 23
2017 GS-03 63 24 6 0 0 0 6 93 0 16
2017 GS-04 53 24 9 12 2 0 0 77 14 156
2017 GS-05 55 31 3 0 10 0 0 86 10 29
2014 GS 50 32 9 6 2 0 1 83 8 191
2014 GS-02 53 29 6 6 0 0 6 88 6 17
2014 GS-03 52 21 21 0 7 0 0 72 7 15
2014 GS-04 50 31 10 7 2 0 0 81 9 121
2014 GS-05 46 38 5 11 0 0 0 84 11 19
2011 GS 44 36 8 6 5 0 0 81 11 264
2011 GS-02 41 32 12 3 12 0 0 74 15 34
2011 GS-03 25 38 19 13 6 0 0 63 19 16
2011 GS-04 47 34 7 7 5 0 0 81 12 137
2011 GS-05 46 33 13 0 8 0 0 79 8 24
2011 GS-06 39 57 0 4 0 0 0 96 4 23

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 36 38 12 8 5 0 1 74 14 264
2018 GS-02 40 30 15 5 10 0 0 70 15 40
2018 GS-03 45 27 9 18 0 0 0 73 18 11
2018 GS-04 33 38 13 10 5 0 1 72 15 166
2018 GS-05 36 41 9 9 5 0 0 77 14 22
2017 GS 42 26 14 11 5 1 1 69 16 245
2017 GS-02 48 39 4 4 4 0 0 87 9 23
2017 GS-03 56 19 6 6 6 0 6 80 13 16
2017 GS-04 40 24 15 12 6 1 1 65 19 157
2017 GS-05 55 24 7 14 0 0 0 79 14 29
2014 GS 39 32 14 7 7 1 1 72 14 191
2014 GS-02 53 35 6 0 6 0 0 88 6 17
2014 GS-03 21 24 21 14 21 0 0 45 34 15
2014 GS-04 37 36 13 7 5 2 1 75 12 121
2014 GS-05 49 16 24 5 5 0 0 65 11 19
2011 GS 34 37 11 12 5 1 0 72 17 263
2011 GS-02 32 50 12 3 3 0 0 82 6 34
2011 GS-03 25 38 6 25 6 0 0 63 31 16
2011 GS-04 37 34 12 12 5 0 1 71 17 136
2011 GS-05 29 38 4 25 4 0 0 67 29 24
2011 GS-06 26 48 9 4 13 0 0 74 17 23

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 39 39 13 6 5 0 0 77 10 262
2018 GS-02 48 38 8 3 5 0 0 85 8 40
2018 GS-03 55 18 27 0 0 0 0 73 0 11
2018 GS-04 35 41 13 7 5 0 0 76 12 165
2018 GS-05 38 43 5 5 10 0 0 81 14 21
2017 GS 36 39 10 8 6 0 0 76 15 244
2017 GS-02 35 39 9 9 9 0 0 74 17 23
2017 GS-03 60 20 7 13 0 0 0 80 13 15
2017 GS-04 34 39 12 8 6 1 0 74 14 157
2017 GS-05 34 41 7 14 3 0 0 76 17 29
2014 GS 40 35 12 9 4 0 0 75 13 191
2014 GS-02 35 35 18 12 0 0 0 71 12 17
2014 GS-03 48 17 0 14 21 0 0 66 34 15
2014 GS-04 37 37 16 8 3 0 0 74 10 121
2014 GS-05 51 32 5 11 0 0 0 84 11 19
2011 GS 46 32 10 7 4 0 0 79 11 262
2011 GS-02 44 32 18 0 6 0 0 76 6 34
2011 GS-03 40 47 13 0 0 0 0 87 0 15
2011 GS-04 48 30 8 10 4 0 0 78 14 136
2011 GS-05 46 29 13 0 13 0 0 75 13 24
2011 GS-06 30 48 4 17 0 0 0 78 17 23

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 24 36 15 13 11 1 0 61 24 265
2018 GS-02 35 30 8 18 10 0 0 65 28 40
2018 GS-03 50 20 10 10 10 0 0 70 20 10
2018 GS-04 21 38 16 13 11 1 0 60 24 168
2018 GS-05 14 36 14 14 23 0 0 50 36 22
2017 GS 24 33 15 15 12 0 0 58 27 244
2017 GS-02 13 39 13 22 13 0 0 52 35 23
2017 GS-03 40 20 13 13 13 0 0 60 26 15
2017 GS-04 25 30 16 15 13 1 1 56 28 157
2017 GS-05 21 41 14 14 10 0 0 62 24 29
2014 GS 24 36 12 15 12 1 0 61 27 191
2014 GS-02 29 41 6 18 6 0 0 71 24 17
2014 GS-03 21 17 14 34 14 0 0 38 48 15
2014 GS-04 23 37 14 15 10 1 0 61 25 121
2014 GS-05 27 46 5 5 16 0 0 73 22 19
2011 GS 23 33 14 16 12 2 0 57 28 264
2011 GS-02 38 24 21 9 6 3 0 64 15 34
2011 GS-03 13 38 25 19 6 0 0 50 25 16
2011 GS-04 21 36 10 18 12 2 0 59 31 137
2011 GS-05 25 8 25 29 8 0 4 35 39 24
2011 GS-06 13 43 17 9 17 0 0 57 26 23

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 39 36 14 5 5 0 0 75 11 264
2018 GS-02 59 26 10 3 3 0 0 85 5 39
2018 GS-03 27 45 27 0 0 0 0 73 0 11
2018 GS-04 36 36 14 7 7 0 0 71 14 168
2018 GS-05 33 48 14 0 5 0 0 81 5 21
2017 GS 33 44 11 8 5 0 0 77 12 244
2017 GS-02 39 39 13 4 4 0 0 78 9 23
2017 GS-03 40 26 27 7 0 0 0 66 7 15
2017 GS-04 31 45 9 9 6 0 0 76 15 157
2017 GS-05 41 38 10 7 3 0 0 79 10 29

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 48 37 9 3 2 1 0 86 5 266
2018 GS-02 73 18 8 3 0 0 0 90 3 40
2018 GS-03 45 45 9 0 0 0 0 91 0 11
2018 GS-04 44 39 10 4 2 1 0 84 6 168
2018 GS-05 41 45 0 9 5 0 0 86 14 22
2017 GS 43 37 11 6 4 0 0 80 9 244
2017 GS-02 48 43 9 0 0 0 0 91 0 23
2017 GS-03 46 40 13 0 0 0 0 87 0 15
2017 GS-04 41 34 12 7 5 1 0 76 12 157
2017 GS-05 55 28 3 10 3 0 0 83 14 29
2014 GS 48 32 10 5 4 1 0 81 9 190
2014 GS-02 65 29 6 0 0 0 0 94 0 17
2014 GS-03 59 14 7 7 14 0 0 72 21 15
2014 GS-04 39 39 11 6 3 2 0 79 9 120
2014 GS-05 70 13 11 0 5 0 0 84 5 19
2011 GS 41 33 11 7 4 3 1 77 11 263
2011 GS-02 53 26 12 3 3 3 0 82 6 34
2011 GS-03 38 13 31 6 6 6 0 53 13 16
2011 GS-04 41 36 8 7 4 4 0 80 12 137
2011 GS-05 33 42 8 8 4 0 4 78 13 24
2011 GS-06 36 32 18 14 0 0 0 68 14 22

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 28 43 11 11 8 0 0 71 19 265
2018 GS-02 30 43 13 8 8 0 0 73 15 40
2018 GS-03 36 45 0 18 0 0 0 82 18 11
2018 GS-04 25 46 10 11 8 1 0 71 19 167
2018 GS-05 27 27 14 18 14 0 0 55 32 22
2017 GS 30 32 15 11 12 0 0 62 23 244
2017 GS-02 31 30 9 13 17 0 0 61 31 23
2017 GS-03 33 40 0 13 13 0 0 74 26 15
2017 GS-04 31 29 15 12 11 1 0 61 23 157
2017 GS-05 21 34 17 10 17 0 0 55 28 29

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 55 35 6 3 1 0 0 90 4 265
2018 GS-02 70 18 8 5 0 0 0 88 5 40
2018 GS-03 45 45 9 0 0 0 0 91 0 11
2018 GS-04 53 38 6 2 1 0 0 91 3 168
2018 GS-05 48 48 0 0 5 0 0 95 5 21
2017 GS 57 29 9 3 2 0 0 86 5 245
2017 GS-02 61 22 17 0 0 0 0 83 0 23
2017 GS-03 62 25 0 6 0 0 6 93 7 16
2017 GS-04 53 31 10 4 3 0 0 84 6 157
2017 GS-05 62 34 0 0 3 0 0 97 3 29
2014 GS 69 24 5 1 1 0 0 93 2 191
2014 GS-02 65 35 0 0 0 0 0 100 0 17
2014 GS-03 66 14 0 7 14 0 0 79 21 15
2014 GS-04 66 27 7 0 0 0 0 93 0 121
2014 GS-05 78 16 0 5 0 0 0 95 5 19
2011 GS 66 27 6 0 1 0 0 93 2 263
2011 GS-02 64 24 12 0 0 0 0 88 0 33
2011 GS-03 75 25 0 0 0 0 0 100 0 16
2011 GS-04 68 26 5 0 1 0 0 93 1 137
2011 GS-05 58 33 4 0 4 0 0 92 4 24
2011 GS-06 48 39 9 4 0 0 0 87 4 23

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 25 40 13 12 10 0 0 65 22 265
2018 GS-02 33 38 10 10 10 0 0 70 20 40
2018 GS-03 36 18 27 9 9 0 0 55 18 11
2018 GS-04 20 42 14 12 11 0 0 62 23 167
2018 GS-05 27 45 5 18 5 0 0 73 23 22
2017 GS 21 39 11 16 11 0 0 60 28 245
2017 GS-02 26 26 22 17 9 0 0 52 26 23
2017 GS-03 31 38 6 19 6 0 0 69 25 16
2017 GS-04 19 37 12 19 14 0 1 56 32 157
2017 GS-05 31 48 7 3 10 0 0 79 14 29
2014 GS 22 39 12 16 10 0 0 61 27 191
2014 GS-02 29 53 6 12 0 0 0 82 12 17
2014 GS-03 28 17 14 14 28 0 0 45 41 15
2014 GS-04 16 40 14 20 10 0 0 56 30 121
2014 GS-05 38 40 5 5 11 0 0 78 16 19
2011 GS 26 36 11 15 11 0 0 62 26 262
2011 GS-02 30 42 6 18 0 3 0 75 19 33
2011 GS-03 13 44 13 19 13 0 0 56 31 16
2011 GS-04 23 35 10 17 15 0 0 58 32 136
2011 GS-05 29 29 21 17 4 0 0 58 21 24
2011 GS-06 35 30 13 9 13 0 0 65 22 23

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 29 34 14 16 8 0 0 63 23 263
2018 GS-02 33 30 10 20 8 0 0 63 28 40
2018 GS-03 45 18 9 9 18 0 0 64 27 11
2018 GS-04 25 36 13 17 7 0 1 62 24 165
2018 GS-05 27 32 14 18 9 0 0 59 27 22
2017 GS 31 36 14 11 8 0 0 67 19 245
2017 GS-02 31 26 17 17 9 0 0 57 26 23
2017 GS-03 37 38 25 0 0 0 0 75 0 16
2017 GS-04 29 33 14 13 10 1 1 63 23 157
2017 GS-05 41 41 3 7 7 0 0 83 14 29
2014 GS 30 37 11 14 8 1 0 67 22 191
2014 GS-02 24 65 6 6 0 0 0 88 6 17
2014 GS-03 28 24 14 14 21 0 0 52 34 15
2014 GS-04 24 37 11 19 7 1 0 62 27 121
2014 GS-05 49 30 16 0 5 0 0 78 5 19

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 32 45 9 10 3 0 0 78 13 264
2018 GS-02 38 40 13 8 3 0 0 78 10 40
2018 GS-03 36 36 0 18 9 0 0 73 27 11
2018 GS-04 32 46 9 11 2 0 0 78 13 166
2018 GS-05 27 45 14 5 9 0 0 73 14 22
2017 GS 35 41 12 7 5 0 0 76 12 245
2017 GS-02 35 35 17 9 4 0 0 70 13 23
2017 GS-03 37 38 19 0 6 0 0 75 6 16
2017 GS-04 32 42 9 9 6 0 1 75 16 157
2017 GS-05 45 45 10 0 0 0 0 90 0 29
2014 GS 32 40 12 11 5 0 0 72 16 191
2014 GS-02 47 47 6 0 0 0 0 94 0 17
2014 GS-03 34 14 24 21 7 0 0 48 28 15
2014 GS-04 25 48 12 11 4 0 0 74 14 121
2014 GS-05 54 22 13 5 5 0 0 76 11 19
2011 GS 40 35 11 8 5 1 0 76 13 264
2011 GS-02 44 35 15 6 0 0 0 79 6 34
2011 GS-03 25 50 13 13 0 0 0 75 13 16
2011 GS-04 39 38 9 10 4 0 0 77 15 137
2011 GS-05 50 29 13 4 4 0 0 79 8 24
2011 GS-06 26 35 17 9 4 4 4 67 14 23

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 53 32 8 6 2 0 0 84 8 266
2018 GS-02 45 40 5 10 0 0 0 85 10 40
2018 GS-03 55 0 36 0 9 0 0 55 9 11
2018 GS-04 53 33 7 5 1 0 0 86 7 168
2018 GS-05 59 18 9 9 5 0 0 77 14 22
2017 GS 48 34 10 5 3 0 0 82 8 245
2017 GS-02 44 30 17 0 9 0 0 74 9 23
2017 GS-03 56 31 6 0 0 0 6 93 0 16
2017 GS-04 47 35 10 5 3 0 0 82 8 157
2017 GS-05 52 28 7 10 3 0 0 79 14 29
2014 GS 52 35 9 3 1 0 0 87 4 191
2014 GS-02 59 29 12 0 0 0 0 88 0 17
2014 GS-03 52 21 14 7 7 0 0 72 14 15
2014 GS-04 45 44 9 2 0 0 0 89 2 121
2014 GS-05 68 11 5 16 0 0 0 78 16 19
2011 GS 53 33 7 5 3 0 0 86 7 263
2011 GS-02 47 32 12 3 6 0 0 79 9 34
2011 GS-03 44 38 6 13 0 0 0 81 13 16
2011 GS-04 56 29 7 5 2 0 0 85 7 136
2011 GS-05 58 25 8 0 8 0 0 83 8 24
2011 GS-06 48 48 0 4 0 0 0 96 4 23

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 60 25 11 3 0 0 1 85 3 265
2018 GS-02 60 25 13 3 0 0 0 85 3 40
2018 GS-03 73 27 0 0 0 0 0 100 0 11
2018 GS-04 60 26 12 2 0 0 0 86 2 167
2018 GS-05 55 14 14 0 5 0 14 79 5 22
2017 GS 60 27 6 2 0 0 3 91 3 245
2017 GS-02 74 22 0 4 0 0 0 96 4 23
2017 GS-03 50 25 25 0 0 0 0 75 0 16
2017 GS-04 62 26 5 3 0 1 4 92 3 157
2017 GS-05 52 31 10 3 0 0 3 86 4 29
2014 GS 50 29 12 2 3 0 4 82 5 191
2014 GS-02 53 35 6 0 6 0 0 88 6 17
2014 GS-03 62 17 14 0 0 0 7 85 0 15
2014 GS-04 52 29 10 3 2 0 4 85 5 121
2014 GS-05 32 32 19 5 5 0 5 69 11 19
2011 GS 49 26 16 3 2 0 3 77 6 262
2011 GS-02 50 35 9 0 3 0 3 88 3 34
2011 GS-03 56 25 19 0 0 0 0 81 0 16
2011 GS-04 57 19 16 1 1 0 4 80 3 136
2011 GS-05 21 33 13 17 8 0 8 59 27 24
2011 GS-06 26 35 30 9 0 0 0 61 9 23

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 7 13 31 32 13 1 2 47 20 262
2018 GS-02 5 23 28 23 15 3 3 41 30 39
2018 GS-03 18 0 27 36 18 0 0 55 18 11
2018 GS-04 7 11 31 35 14 1 1 50 18 167
2018 GS-05 9 18 41 32 0 0 0 32 27 22
2017 GS 5 18 28 20 19 1 8 43 26 244
2017 GS-02 4 17 35 17 9 0 17 32 26 23
2017 GS-03 6 12 25 25 19 0 12 50 21 16
2017 GS-04 5 16 29 20 21 1 8 45 23 156
2017 GS-05 7 21 24 14 24 3 7 42 31 29
2014 GS 5 21 31 24 13 3 3 40 27 188
2014 GS-02 0 12 12 47 24 6 0 75 13 17
2014 GS-03 0 21 31 21 14 7 7 40 24 15
2014 GS-04 5 23 32 23 12 3 3 37 29 120
2014 GS-05 5 11 46 32 5 0 0 38 16 19
2011 GS 7 19 33 22 12 1 6 37 28 262
2011 GS-02 3 3 39 27 24 0 3 53 6 33
2011 GS-03 6 31 31 13 19 0 0 31 38 16
2011 GS-04 7 18 29 25 13 1 7 40 28 136
2011 GS-05 0 29 42 17 0 4 8 19 33 24
2011 GS-06 0 30 52 9 9 0 0 17 30 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 9 15 25 29 18 2 2 49 25 260
2018 GS-02 5 28 15 33 15 3 0 50 34 39
2018 GS-03 27 0 9 45 18 0 0 64 27 11
2018 GS-04 10 14 25 28 19 2 2 49 25 167
2018 GS-05 9 5 36 36 14 0 0 50 14 22
2017 GS 9 16 27 17 21 4 7 42 28 243
2017 GS-02 9 18 32 0 23 9 9 28 33 22
2017 GS-03 18 6 13 13 38 6 6 57 28 16
2017 GS-04 7 17 27 19 19 4 8 42 27 156
2017 GS-05 17 10 24 17 28 0 3 46 29 29
2014 GS 16 20 23 18 18 2 3 38 38 190
2014 GS-02 0 6 24 24 41 6 0 69 6 17
2014 GS-03 28 7 24 21 21 0 0 41 34 15
2014 GS-04 16 23 23 19 14 2 3 35 41 121
2014 GS-05 22 22 19 16 22 0 0 38 43 19
2011 GS 11 20 28 18 15 2 5 36 34 261
2011 GS-02 3 12 33 12 33 3 3 48 16 33
2011 GS-03 6 31 38 6 13 6 0 20 40 16
2011 GS-04 10 18 28 22 13 2 6 38 31 136
2011 GS-05 13 21 38 13 8 4 4 23 36 24
2011 GS-06 18 36 18 14 14 0 0 27 55 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 15 20 24 17 14 3 8 34 39 262
2018 GS-02 13 18 15 26 18 5 5 49 34 39
2018 GS-03 9 0 18 36 27 0 9 70 10 11
2018 GS-04 17 20 24 16 12 3 8 31 42 167
2018 GS-05 9 23 36 14 5 9 5 21 37 22
2017 GS 13 19 23 16 13 5 12 34 39 244
2017 GS-02 8 31 17 13 13 4 13 32 47 23
2017 GS-03 6 13 25 6 25 13 12 42 25 16
2017 GS-04 13 14 25 18 12 6 12 36 33 157
2017 GS-05 14 25 18 11 14 4 14 30 48 28
2014 GS 14 21 26 14 13 5 7 31 40 188
2014 GS-02 6 18 24 29 18 6 0 50 25 17
2014 GS-03 21 7 31 0 21 7 14 26 35 15
2014 GS-04 14 25 25 12 11 5 8 26 45 120
2014 GS-05 11 13 32 22 16 5 0 40 26 19
2011 GS 14 24 23 13 10 7 8 28 45 262
2011 GS-02 9 9 21 24 24 9 3 55 21 33
2011 GS-03 0 31 31 13 6 6 13 23 38 16
2011 GS-04 17 26 23 11 11 4 8 25 48 137
2011 GS-05 13 25 25 17 8 8 4 29 43 24
2011 GS-06 14 36 27 9 5 9 0 15 55 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 2 5 17 36 31 0 9 74 8 260
2018 GS-02 3 15 21 26 31 3 3 59 19 39
2018 GS-03 0 0 0 27 64 0 9 100 0 11
2018 GS-04 2 3 17 38 30 0 10 75 6 165
2018 GS-05 0 0 9 41 32 0 18 89 0 22
2017 GS 4 4 12 29 29 4 19 75 10 241
2017 GS-02 4 13 13 26 26 0 17 63 21 23
2017 GS-03 0 6 0 19 38 13 24 90 10 16
2017 GS-04 3 1 13 26 33 3 20 77 6 153
2017 GS-05 7 7 7 34 21 7 17 73 18 29
2014 GS 2 5 21 28 29 1 14 67 8 188
2014 GS-02 0 0 24 29 35 6 6 73 0 17
2014 GS-03 0 0 31 7 48 0 14 64 0 15
2014 GS-04 2 5 19 31 27 1 15 69 8 120
2014 GS-05 0 11 8 38 32 0 11 79 12 19
2011 GS 3 8 23 25 23 2 16 58 13 258
2011 GS-02 0 9 18 24 39 0 9 70 10 33
2011 GS-03 0 19 13 25 13 13 19 55 27 16
2011 GS-04 4 6 22 22 26 1 19 60 12 135
2011 GS-05 4 17 17 42 4 4 13 55 25 24
2011 GS-06 0 9 36 27 27 0 0 55 9 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 16 18 25 21 17 0 2 40 35 264
2018 GS-02 15 28 23 13 18 3 0 32 45 39
2018 GS-03 9 0 36 18 36 0 0 55 9 11
2018 GS-04 17 19 25 23 16 0 1 39 36 167
2018 GS-05 14 18 23 32 14 0 0 45 32 22
2017 GS 9 14 25 20 22 2 7 46 26 243
2017 GS-02 13 17 17 26 22 0 4 50 32 23
2017 GS-03 0 37 13 13 31 6 0 47 40 16
2017 GS-04 8 12 27 19 22 2 9 47 22 155
2017 GS-05 14 10 17 21 28 3 7 54 27 29
2014 GS 14 24 24 16 18 2 2 35 39 190
2014 GS-02 0 12 18 29 35 6 0 69 13 17
2014 GS-03 7 34 10 14 34 0 0 48 41 15
2014 GS-04 15 24 28 14 16 1 3 31 40 121
2014 GS-05 13 22 27 22 11 5 0 34 37 19
2011 GS 17 21 26 15 10 2 8 28 43 262
2011 GS-02 12 18 29 12 18 0 12 33 33 34
2011 GS-03 6 19 25 25 6 0 19 38 31 16
2011 GS-04 18 23 26 15 10 2 6 27 45 136
2011 GS-05 25 8 33 13 8 4 8 24 38 24
2011 GS-06 18 27 27 14 9 0 5 24 48 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 10 17 26 22 19 2 3 43 29 259
2018 GS-02 10 13 21 31 21 3 3 54 24 39
2018 GS-03 18 0 27 27 18 0 9 50 20 11
2018 GS-04 11 21 28 18 19 1 2 38 33 165
2018 GS-05 5 14 24 24 29 5 0 55 20 21
2017 GS 10 10 23 22 22 6 8 51 22 243
2017 GS-02 18 5 18 32 14 5 9 53 26 22
2017 GS-03 13 0 19 12 25 19 12 54 18 16
2017 GS-04 9 9 28 16 24 5 9 47 21 156
2017 GS-05 7 21 14 38 17 0 3 57 29 29
2014 GS 11 20 24 18 21 3 3 41 33 189
2014 GS-02 0 6 12 41 35 6 0 81 6 17
2014 GS-03 14 10 21 28 28 0 0 55 24 15
2014 GS-04 12 24 27 13 17 3 4 32 38 121
2014 GS-05 11 24 22 22 22 0 0 43 35 19
2011 GS 9 15 25 21 18 3 7 44 28 259
2011 GS-02 0 12 24 18 30 6 9 57 14 33
2011 GS-03 13 13 0 25 31 13 6 69 31 16
2011 GS-04 11 13 25 21 19 3 7 45 27 135
2011 GS-05 4 29 38 25 0 0 4 26 35 24
2011 GS-06 0 24 43 29 5 0 0 33 24 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 11 18 26 22 16 2 5 41 31 262
2018 GS-02 11 18 13 26 21 8 3 53 32 38
2018 GS-03 18 18 9 18 27 0 9 50 40 11
2018 GS-04 13 15 29 24 16 1 4 41 29 167
2018 GS-05 5 36 32 9 9 5 5 20 45 22
2017 GS 11 13 29 13 15 5 13 34 30 244
2017 GS-02 17 22 13 17 4 4 22 30 53 23
2017 GS-03 6 0 18 13 38 6 18 67 8 16
2017 GS-04 9 13 30 14 16 6 13 36 27 156
2017 GS-05 14 14 41 10 7 0 14 20 32 29
2014 GS 11 19 29 16 17 3 5 36 32 187
2014 GS-02 0 18 18 24 35 6 0 63 19 17
2014 GS-03 7 14 10 21 28 14 7 61 26 15
2014 GS-04 12 20 31 15 13 3 7 31 35 119
2014 GS-05 13 16 38 11 22 0 0 32 30 19
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 17 31 21 12 13 5 2 50 27 266
2018 GS-02 15 40 23 8 10 5 0 58 18 40
2018 GS-03 18 27 18 9 27 0 0 45 36 11
2018 GS-04 16 28 20 14 14 5 2 47 31 167
2018 GS-05 27 32 18 23 0 0 0 59 23 22
2017 GS 19 31 12 18 13 4 3 54 32 245
2017 GS-02 17 39 17 13 13 0 0 57 26 23
2017 GS-03 31 25 19 13 12 0 0 56 25 16
2017 GS-04 18 29 11 20 12 6 5 52 36 157
2017 GS-05 28 28 14 10 21 0 0 55 31 29
2014 GS 28 31 14 13 10 2 3 62 23 194
2014 GS-02 53 24 6 6 6 0 6 81 13 17
2014 GS-03 28 24 14 7 21 7 0 56 30 15
2014 GS-04 24 34 16 13 8 1 3 60 23 122
2014 GS-05 31 28 10 15 15 0 0 59 31 20

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 35 35 8 14 8 0 0 70 22 266
2018 GS-02 35 40 10 8 8 0 0 75 15 40
2018 GS-03 27 36 0 27 9 0 0 64 36 11
2018 GS-04 30 37 7 16 10 0 0 67 26 167
2018 GS-05 41 27 14 18 0 0 0 68 18 22
2017 GS 38 31 8 13 9 1 0 70 22 243
2017 GS-02 44 17 0 22 17 0 0 61 39 23
2017 GS-03 56 19 0 13 12 0 0 75 25 16
2017 GS-04 38 30 8 14 9 1 0 68 23 156
2017 GS-05 29 39 18 7 4 4 0 70 11 28
2014 GS 40 30 9 9 11 1 0 71 21 194
2014 GS-02 59 24 12 6 0 0 0 82 6 17
2014 GS-03 28 17 21 14 21 0 0 45 34 15
2014 GS-04 37 35 8 11 10 0 0 72 21 122
2014 GS-05 46 28 10 5 10 0 0 74 15 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 11 26 17 23 17 5 0 39 43 266
2018 GS-02 15 33 18 23 13 0 0 48 35 40
2018 GS-03 9 18 18 27 27 0 0 27 55 11
2018 GS-04 9 23 18 23 20 7 0 35 46 167
2018 GS-05 23 23 9 36 9 0 0 45 45 22
2017 GS 9 22 13 26 16 13 1 36 49 245
2017 GS-02 22 22 4 31 13 4 4 48 48 23
2017 GS-03 0 25 25 13 12 25 0 33 33 16
2017 GS-04 7 18 12 28 15 17 1 31 54 157
2017 GS-05 14 34 10 21 21 0 0 48 41 29
2014 GS 15 24 14 21 20 5 1 42 44 194
2014 GS-02 6 29 18 18 24 6 0 38 44 17
2014 GS-03 34 7 0 28 24 7 0 44 56 15
2014 GS-04 9 24 17 24 19 6 1 36 46 122
2014 GS-05 36 26 13 10 15 0 0 62 26 20

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 41 36 6 11 5 0 0 78 16 266
2018 GS-02 43 45 3 5 5 0 0 88 10 40
2018 GS-03 45 27 0 18 9 0 0 73 27 11
2018 GS-04 39 35 10 11 5 0 0 74 16 167
2018 GS-05 50 32 0 18 0 0 0 82 18 22
2017 GS 33 44 7 10 6 0 0 77 16 245
2017 GS-02 31 57 0 4 8 0 0 87 13 23
2017 GS-03 25 57 6 6 6 0 0 82 12 16
2017 GS-04 34 41 10 9 7 0 0 74 16 157
2017 GS-05 34 41 0 24 0 0 0 76 24 29
2014 GS 32 41 10 11 5 1 0 73 17 194
2014 GS-02 35 47 0 0 12 6 0 88 13 17
2014 GS-03 28 28 7 17 21 0 0 55 38 15
2014 GS-04 29 45 12 13 2 0 0 74 14 122
2014 GS-05 46 28 15 5 5 0 0 74 10 20

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 31 44 14 7 3 1 0 75 11 267
2018 GS-02 30 43 15 3 8 3 0 74 10 40
2018 GS-03 36 27 18 9 9 0 0 64 18 11
2018 GS-04 29 43 15 9 3 1 0 72 12 168
2018 GS-05 50 45 0 5 0 0 0 95 5 22
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 37 36 9 9 8 1 0 74 17 266
2018 GS-02 38 36 10 8 8 0 0 74 15 39
2018 GS-03 45 45 0 0 9 0 0 91 9 11
2018 GS-04 33 37 9 10 10 1 0 71 20 168
2018 GS-05 55 27 5 14 0 0 0 82 14 22
2017 GS 33 34 12 9 11 0 0 68 20 244
2017 GS-02 35 35 17 4 9 0 0 70 13 23
2017 GS-03 50 19 19 0 12 0 0 69 12 16
2017 GS-04 30 36 11 9 13 1 1 67 22 156
2017 GS-05 45 34 0 17 3 0 0 79 21 29
2014 GS 40 29 12 11 7 1 1 70 18 194
2014 GS-02 53 24 24 0 0 0 0 76 0 17
2014 GS-03 41 17 7 21 14 0 0 59 34 15
2014 GS-04 36 33 12 12 6 1 1 70 19 122
2014 GS-05 56 21 13 0 5 5 0 81 5 20
2011 GS 28 37 15 8 12 0 0 65 20 262
2011 GS-02 26 38 21 12 3 0 0 65 15 34
2011 GS-03 25 31 19 13 13 0 0 56 25 16
2011 GS-04 30 39 10 6 14 1 0 70 20 136
2011 GS-05 35 26 22 4 13 0 0 61 17 23
2011 GS-06 13 43 22 13 9 0 0 57 22 23

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 46 29 9 9 5 0 1 76 14 265
2018 GS-02 51 23 10 8 8 0 0 74 15 39
2018 GS-03 45 55 0 0 0 0 0 100 0 11
2018 GS-04 43 28 11 12 5 0 1 72 18 167
2018 GS-05 55 32 5 9 0 0 0 86 9 22
2017 GS 46 28 11 6 7 1 1 76 13 244
2017 GS-02 48 35 9 4 0 4 0 87 4 23
2017 GS-03 69 19 0 0 6 6 0 94 6 16
2017 GS-04 44 26 14 5 10 0 1 71 15 156
2017 GS-05 41 38 3 14 3 0 0 79 17 29
2014 GS 43 31 12 9 3 1 0 75 13 193
2014 GS-02 53 29 12 6 0 0 0 82 6 17
2014 GS-03 48 31 0 14 7 0 0 79 21 15
2014 GS-04 42 33 15 7 4 1 0 75 10 122
2014 GS-05 56 26 5 8 5 0 0 82 13 20
2011 GS 39 30 12 8 10 1 1 70 18 262
2011 GS-02 47 32 21 0 0 0 0 79 0 34
2011 GS-03 25 31 13 19 13 0 0 56 31 16
2011 GS-04 43 26 10 8 10 1 1 71 19 136
2011 GS-05 35 30 13 9 13 0 0 65 22 23
2011 GS-06 22 48 4 22 4 0 0 70 26 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 44 29 10 9 7 0 0 74 16 266
2018 GS-02 46 26 10 10 8 0 0 72 18 39
2018 GS-03 45 45 0 9 0 0 0 91 9 11
2018 GS-04 41 29 11 10 10 0 1 70 19 168
2018 GS-05 59 32 5 5 0 0 0 91 5 22
2017 GS 43 33 9 7 8 0 0 76 15 245
2017 GS-02 44 31 13 8 4 0 0 74 13 23
2017 GS-03 56 25 13 0 6 0 0 82 6 16
2017 GS-04 40 34 10 7 9 0 0 74 16 157
2017 GS-05 59 24 3 10 3 0 0 83 14 29
2014 GS 46 27 8 11 8 0 0 73 19 193
2014 GS-02 65 18 6 6 6 0 0 82 12 17
2014 GS-03 41 17 0 14 28 0 0 59 41 15
2014 GS-04 43 30 11 8 7 0 0 74 15 121
2014 GS-05 56 21 5 13 5 0 0 77 18 20
2011 GS 36 35 8 11 10 0 0 71 20 262
2011 GS-02 38 35 18 9 0 0 0 74 9 34
2011 GS-03 25 38 6 25 6 0 0 63 31 16
2011 GS-04 38 35 6 10 11 1 0 73 21 136
2011 GS-05 30 39 13 4 13 0 0 70 17 23
2011 GS-06 22 39 13 22 4 0 0 61 26 23

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 57 25 8 5 5 0 0 83 9 265
2018 GS-02 54 28 8 8 3 0 0 82 10 39
2018 GS-03 64 27 0 9 0 0 0 91 9 11
2018 GS-04 57 23 10 4 6 0 0 80 10 167
2018 GS-05 64 23 9 5 0 0 0 86 5 22
2017 GS 56 24 10 3 6 1 0 81 9 244
2017 GS-02 61 13 17 4 4 0 0 74 8 23
2017 GS-03 88 6 0 0 6 0 0 94 6 16
2017 GS-04 52 27 10 3 6 1 1 80 10 156
2017 GS-05 59 24 7 3 7 0 0 83 10 29

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 47 27 9 9 6 0 0 75 15 266
2018 GS-02 49 31 8 5 8 0 0 79 13 39
2018 GS-03 64 36 0 0 0 0 0 100 0 11
2018 GS-04 45 24 11 11 8 0 0 69 20 168
2018 GS-05 50 36 5 9 0 0 0 86 9 22
2017 GS 46 28 9 7 9 0 0 75 17 243
2017 GS-02 55 23 5 0 18 0 0 77 18 22
2017 GS-03 82 13 0 0 6 0 0 94 6 16
2017 GS-04 42 29 11 7 10 1 1 72 17 156
2017 GS-05 38 34 3 17 7 0 0 72 24 29
2014 GS 47 28 10 7 7 1 0 76 14 193
2014 GS-02 76 12 6 0 0 6 0 94 0 17
2014 GS-03 38 28 7 14 14 0 0 66 28 15
2014 GS-04 40 34 12 8 7 0 0 73 15 121
2014 GS-05 72 10 5 0 13 0 0 82 13 20
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 40 20 16 20 4 0 0 60 24 25
2018 GS-04 20 33 7 33 7 0 0 53 40 15
2017 GS 36 41 5 9 9 0 0 77 18 22
2017 GS-04 50 30 0 10 10 0 0 80 20 10
2014 GS 17 36 17 8 17 6 0 56 26 19

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 34 29 11 11 9 6 1 67 21 265
2018 GS-02 38 31 8 3 8 13 0 79 12 39
2018 GS-03 55 9 18 0 18 0 0 64 18 11
2018 GS-04 33 28 11 11 10 5 1 65 22 167
2018 GS-05 23 27 5 32 14 0 0 50 45 22
2017 GS 32 27 13 10 9 9 1 66 20 245
2017 GS-02 26 39 9 9 13 4 0 68 23 23
2017 GS-03 63 0 13 0 12 6 6 72 14 16
2017 GS-04 30 29 12 10 7 11 1 68 19 157
2017 GS-05 24 21 21 21 10 3 0 46 32 29
2014 GS 28 31 11 15 8 7 0 63 24 192
2014 GS-02 29 29 12 6 6 18 0 71 14 17
2014 GS-03 34 14 17 14 14 7 0 52 30 15
2014 GS-04 21 39 10 15 6 8 0 66 23 120
2014 GS-05 41 18 10 15 15 0 0 59 31 20
2011 GS 18 25 19 16 14 7 1 46 33 262
2011 GS-02 18 18 24 24 6 12 0 40 33 34
2011 GS-03 13 44 6 13 13 13 0 64 29 16
2011 GS-04 22 20 21 13 15 7 1 46 31 137
2011 GS-05 17 13 33 25 8 4 0 30 35 24
2011 GS-06 9 35 13 22 17 4 0 45 41 23

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 32 28 12 12 13 3 0 62 26 265
2018 GS-02 31 28 13 8 10 10 0 66 20 39
2018 GS-03 45 18 9 9 18 0 0 64 27 11
2018 GS-04 33 28 11 12 14 2 0 62 27 167
2018 GS-05 14 23 14 32 18 0 0 36 50 22
2017 GS 29 27 14 16 10 3 1 59 27 245
2017 GS-02 22 31 13 22 13 0 0 52 35 23
2017 GS-03 56 13 13 6 12 0 0 69 18 16
2017 GS-04 30 25 15 15 8 5 1 59 25 157
2017 GS-05 21 31 10 24 14 0 0 52 38 29
2014 GS 26 27 18 13 14 3 0 54 27 193
2014 GS-02 35 29 18 0 6 12 0 73 7 17
2014 GS-03 34 7 10 34 14 0 0 41 48 15
2014 GS-04 19 32 21 12 15 2 0 52 27 121
2014 GS-05 46 2 26 5 21 0 0 49 26 20
2011 GS 20 22 18 18 20 2 0 43 39 261
2011 GS-02 29 21 18 21 9 3 0 52 30 34
2011 GS-03 19 31 13 6 25 6 0 53 33 16
2011 GS-04 23 18 21 20 18 1 0 40 38 137
2011 GS-05 4 30 9 30 22 0 4 36 55 23
2011 GS-06 9 30 13 9 39 0 0 39 48 23

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 22 25 17 16 15 5 0 49 33 264
2018 GS-02 24 18 16 18 11 13 0 48 33 38
2018 GS-03 36 18 0 0 45 0 0 55 45 11
2018 GS-04 21 25 20 16 14 4 0 48 31 167
2018 GS-05 14 14 23 32 18 0 0 27 50 22
2017 GS 19 27 14 18 14 7 1 50 35 244
2017 GS-02 13 31 17 17 17 4 0 46 36 23
2017 GS-03 38 18 19 13 12 0 0 56 25 16
2017 GS-04 19 28 11 20 12 9 1 52 36 156
2017 GS-05 17 14 24 17 24 3 0 32 43 29
2014 GS 17 28 16 19 13 6 1 49 35 193
2014 GS-02 29 24 18 12 6 12 0 60 20 17
2014 GS-03 21 14 3 28 21 7 7 40 56 15
2014 GS-04 13 30 20 18 13 6 0 46 32 122
2014 GS-05 27 30 11 11 22 0 0 57 32 19
2011 GS 12 20 22 21 20 5 0 34 44 260
2011 GS-02 21 15 35 12 9 9 0 39 23 34
2011 GS-03 6 31 13 19 25 6 0 40 47 16
2011 GS-04 13 20 20 23 21 4 0 34 45 136
2011 GS-05 0 9 26 43 22 0 0 9 65 23
2011 GS-06 4 35 13 13 30 4 0 41 45 23

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 21 30 13 16 18 2 0 52 35 264
2018 GS-02 11 34 13 21 11 11 0 50 35 38
2018 GS-03 27 36 0 18 18 0 0 64 36 11
2018 GS-04 22 28 14 14 20 1 0 50 35 167
2018 GS-05 23 23 9 23 23 0 0 45 45 22
2017 GS 22 27 14 18 14 5 0 52 34 245
2017 GS-02 13 26 22 8 22 9 0 43 33 23
2017 GS-03 44 19 19 0 12 6 0 67 13 16
2017 GS-04 22 28 12 21 13 4 1 52 35 157
2017 GS-05 24 24 10 17 17 7 0 52 37 29
2014 GS 17 27 18 19 17 3 0 45 36 192
2014 GS-02 24 29 12 18 6 12 0 60 27 17
2014 GS-03 28 21 7 14 31 0 0 48 45 15
2014 GS-04 14 28 22 20 15 1 0 42 35 121
2014 GS-05 32 19 11 5 32 0 0 51 38 19
2011 GS 13 30 14 22 19 3 0 44 42 260
2011 GS-02 18 35 24 9 9 6 0 56 19 34
2011 GS-03 6 44 13 6 25 6 0 53 33 16
2011 GS-04 15 24 13 24 21 3 0 40 46 136
2011 GS-05 4 26 17 35 17 0 0 30 52 23
2011 GS-06 4 35 4 35 17 4 0 41 55 23
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 28 42 14 9 7 1 0 70 16 265
2018 GS-02 33 35 15 5 8 5 0 71 13 40
2018 GS-03 27 64 0 9 0 0 0 91 9 11
2018 GS-04 29 41 13 10 7 0 0 70 17 167
2018 GS-05 24 33 14 19 10 0 0 57 29 21
2017 GS 32 36 13 13 5 1 0 69 18 243
2017 GS-02 31 31 13 13 13 0 0 61 26 23
2017 GS-03 56 19 18 6 0 0 0 75 6 16
2017 GS-04 31 38 11 13 5 2 0 70 18 155
2017 GS-05 31 21 24 21 3 0 0 52 24 29
2014 GS 26 34 21 13 3 1 1 61 17 192
2014 GS-02 29 29 18 6 6 0 12 67 13 17
2014 GS-03 34 7 24 21 7 7 0 44 30 15
2014 GS-04 24 39 21 13 3 0 0 63 16 121
2014 GS-05 27 24 32 11 5 0 0 51 16 19
2011 GS 26 42 14 11 6 2 0 69 17 263
2011 GS-02 27 36 24 9 0 3 0 66 9 33
2011 GS-03 13 50 6 6 25 0 0 63 31 16
2011 GS-04 27 43 12 9 5 3 1 73 14 137
2011 GS-05 29 29 13 25 4 0 0 58 29 24
2011 GS-06 9 48 17 17 9 0 0 57 26 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 29 40 11 9 8 2 0 71 18 265
2018 GS-02 35 40 5 8 10 3 0 77 18 40
2018 GS-03 45 9 36 9 0 0 0 55 9 11
2018 GS-04 27 41 12 9 9 2 1 69 18 167
2018 GS-05 24 52 0 19 5 0 0 76 24 21
2017 GS 32 36 12 9 7 4 0 70 18 242
2017 GS-02 35 31 9 13 9 4 0 68 23 23
2017 GS-03 44 32 6 6 12 0 0 75 18 16
2017 GS-04 30 36 14 9 7 5 0 69 17 154
2017 GS-05 45 31 3 14 3 3 0 79 18 29
2014 GS 27 39 15 10 5 3 1 69 16 193
2014 GS-02 29 41 12 6 6 6 0 75 13 17
2014 GS-03 28 21 10 7 21 14 0 56 32 15
2014 GS-04 23 42 16 14 3 2 1 67 17 122
2014 GS-05 49 46 5 0 0 0 0 95 0 19
2011 GS 34 29 13 11 8 3 2 67 20 259
2011 GS-02 42 24 15 12 3 3 0 69 16 33
2011 GS-03 25 19 6 13 13 13 13 58 33 16
2011 GS-04 35 30 13 10 9 2 1 67 19 136
2011 GS-05 29 42 8 13 8 0 0 71 21 24
2011 GS-06 13 48 9 17 9 4 0 64 27 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 27 35 20 10 6 1 0 63 16 266
2018 GS-02 33 43 10 5 8 3 0 77 13 40
2018 GS-03 27 36 36 0 0 0 0 64 0 11
2018 GS-04 29 30 23 11 6 1 1 60 17 168
2018 GS-05 19 29 24 19 10 0 0 48 29 21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 21 30 17 11 15 6 0 54 29 266
2018 GS-02 20 38 18 3 18 5 0 61 21 40
2018 GS-03 27 27 9 9 27 0 0 55 36 11
2018 GS-04 20 28 15 14 14 8 1 53 31 168
2018 GS-05 19 29 19 14 19 0 0 48 33 21
2017 GS 21 23 15 12 20 8 1 49 35 240
2017 GS-02 22 22 13 13 26 4 0 46 41 23
2017 GS-03 37 13 13 6 12 13 6 62 23 16
2017 GS-04 19 22 18 10 21 9 1 46 34 152
2017 GS-05 28 21 3 24 17 7 0 52 44 29
2014 GS 20 24 15 15 20 6 0 47 37 192
2014 GS-02 41 18 12 12 12 6 0 63 25 17
2014 GS-03 34 28 7 10 21 0 0 62 31 15
2014 GS-04 14 24 16 17 21 8 0 41 41 121
2014 GS-05 16 32 16 13 16 5 0 51 31 19
2011 GS 15 22 16 17 23 5 2 40 43 262
2011 GS-02 24 18 21 15 12 9 3 47 30 34
2011 GS-03 0 25 25 25 25 0 0 25 50 16
2011 GS-04 18 19 17 14 26 5 1 40 43 137
2011 GS-05 13 17 13 29 21 0 8 32 55 24
2011 GS-06 4 35 9 22 26 4 0 41 50 23

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 18 29 18 14 15 4 1 50 31 265
2018 GS-02 20 35 18 8 13 8 0 59 22 40
2018 GS-03 9 45 18 0 27 0 0 55 27 11
2018 GS-04 17 26 20 16 16 4 2 46 34 167
2018 GS-05 24 24 14 24 14 0 0 48 38 21
2017 GS 18 28 17 17 13 6 1 49 32 244
2017 GS-02 22 31 4 9 22 13 0 60 35 23
2017 GS-03 19 31 13 19 12 6 0 53 33 16
2017 GS-04 15 26 19 19 14 8 1 44 35 156
2017 GS-05 17 28 28 28 0 0 0 45 28 29
2014 GS 16 29 20 16 14 6 0 47 32 191
2014 GS-02 24 35 12 6 12 12 0 67 20 17
2014 GS-03 21 21 21 3 21 14 0 48 28 15
2014 GS-04 13 28 20 19 16 5 0 43 36 120
2014 GS-05 16 22 30 22 5 5 0 40 29 19
2011 GS 16 25 16 19 17 5 1 44 38 264
2011 GS-02 21 26 15 24 6 9 0 52 32 34
2011 GS-03 13 31 6 13 25 13 0 50 43 16
2011 GS-04 16 25 20 15 20 4 1 43 36 137
2011 GS-05 21 21 17 29 13 0 0 42 42 24
2011 GS-06 13 39 0 26 22 0 0 52 48 23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 17 25 20 17 17 2 2 44 36 263
2018 GS-02 15 33 15 8 23 5 0 51 32 39
2018 GS-03 27 18 18 18 18 0 0 45 36 11
2018 GS-04 14 27 19 19 18 2 2 43 38 166
2018 GS-05 24 14 14 24 19 0 5 40 45 21
2017 GS 18 24 15 19 17 7 1 45 39 243
2017 GS-02 13 17 26 17 17 8 0 33 38 23
2017 GS-03 25 38 6 13 18 0 0 63 31 16
2017 GS-04 18 22 12 20 18 8 1 44 42 155
2017 GS-05 14 24 21 21 10 7 3 42 35 29
2014 GS 20 24 14 19 16 6 2 47 38 192
2014 GS-02 29 35 6 12 12 6 0 69 25 17
2014 GS-03 21 14 0 17 28 14 7 43 57 15
2014 GS-04 18 24 16 18 18 6 0 44 39 121
2014 GS-05 16 22 19 27 11 0 5 40 40 19
2011 GS 11 24 16 18 24 4 4 37 45 263
2011 GS-02 18 15 18 26 15 3 6 35 45 34
2011 GS-03 0 40 20 7 33 0 0 40 40 15
2011 GS-04 12 26 15 15 25 4 4 42 43 137
2011 GS-05 4 25 17 25 29 0 0 29 54 24
2011 GS-06 13 13 17 30 26 0 0 26 57 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 19 32 22 15 9 2 0 52 25 265
2018 GS-02 18 36 23 10 10 3 0 55 21 39
2018 GS-03 36 9 18 18 18 0 0 45 36 11
2018 GS-04 17 33 19 17 10 3 1 52 28 168
2018 GS-05 14 33 24 19 10 0 0 48 29 21
2017 GS 17 34 23 13 11 3 0 52 24 243
2017 GS-02 13 35 22 22 9 0 0 48 30 23
2017 GS-03 25 31 13 6 18 6 0 60 26 16
2017 GS-04 14 32 25 13 12 4 0 49 26 155
2017 GS-05 24 38 21 14 0 3 0 64 14 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 40 33 14 7 3 4 0 76 10 265
2018 GS-02 41 31 10 13 3 3 0 74 16 39
2018 GS-03 36 18 36 0 0 9 0 60 0 11
2018 GS-04 41 33 13 6 4 4 0 76 10 167
2018 GS-05 32 32 18 9 0 9 0 70 10 22
2017 GS 33 31 19 4 5 7 2 70 9 243
2017 GS-02 35 35 13 4 4 4 4 76 10 23
2017 GS-03 44 13 19 6 6 13 0 64 14 16
2017 GS-04 30 32 20 3 5 7 3 69 8 155
2017 GS-05 41 24 24 3 0 7 0 70 4 29
2014 GS 38 30 16 6 2 5 2 73 9 192
2014 GS-02 41 24 18 6 6 6 0 69 13 17
2014 GS-03 37 18 15 0 15 7 7 65 17 14
2014 GS-04 35 35 14 8 1 6 2 75 10 122
2014 GS-05 60 24 16 0 0 0 0 84 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 40 35 13 8 3 2 0 76 11 263
2018 GS-02 42 34 8 11 5 0 0 76 16 38
2018 GS-03 18 36 27 18 0 0 0 55 18 11
2018 GS-04 43 35 13 6 3 1 0 78 9 166
2018 GS-05 23 27 23 18 0 9 0 55 20 22
2017 GS 37 39 11 6 5 2 0 78 10 244
2017 GS-02 35 39 9 9 9 0 0 74 17 23
2017 GS-03 50 43 6 0 0 0 0 94 0 16
2017 GS-04 36 41 11 5 5 3 0 79 10 156
2017 GS-05 38 31 21 7 0 0 3 71 7 29
2014 GS 39 34 16 6 2 2 0 75 8 193
2014 GS-02 53 29 18 0 0 0 0 82 0 17
2014 GS-03 34 21 24 7 7 7 0 59 15 15
2014 GS-04 35 38 17 5 2 3 0 75 7 122
2014 GS-05 60 30 0 11 0 0 0 89 11 19
2011 GS 30 35 18 8 8 1 0 66 16 261
2011 GS-02 32 32 32 0 3 0 0 65 3 34
2011 GS-03 25 44 6 13 13 0 0 69 25 16
2011 GS-04 32 34 13 10 8 2 0 68 19 136
2011 GS-05 21 33 29 8 8 0 0 54 17 24
2011 GS-06 9 48 26 9 9 0 0 57 17 23

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 45 36 8 8 2 0 0 81 10 264
2018 GS-02 46 36 5 8 5 0 0 82 13 39
2018 GS-03 36 36 9 9 9 0 0 73 18 11
2018 GS-04 48 34 9 7 1 1 0 82 8 166
2018 GS-05 32 32 18 18 0 0 0 64 18 22
2017 GS 45 37 7 4 6 0 0 83 10 244
2017 GS-02 39 39 9 0 13 0 0 78 13 23
2017 GS-03 56 38 0 0 6 0 0 94 6 16
2017 GS-04 47 35 8 4 5 1 0 82 9 156
2017 GS-05 38 41 7 10 3 0 0 79 14 29
2014 GS 48 33 10 6 2 0 0 82 8 193
2014 GS-02 71 29 0 0 0 0 0 100 0 17
2014 GS-03 34 31 7 21 7 0 0 66 28 15
2014 GS-04 47 35 13 3 3 0 0 81 6 122
2014 GS-05 54 35 5 5 0 0 0 89 5 19
2011 GS 37 33 12 12 6 0 0 70 18 261
2011 GS-02 47 26 21 3 3 0 0 74 6 34
2011 GS-03 25 38 13 13 13 0 0 63 25 16
2011 GS-04 40 31 10 13 7 0 0 71 20 136
2011 GS-05 25 38 17 17 4 0 0 63 21 24
2011 GS-06 17 43 9 26 4 0 0 61 30 23

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 42 30 16 7 5 0 0 72 12 264
2018 GS-02 38 41 10 8 3 0 0 79 10 39
2018 GS-03 45 27 0 9 18 0 0 73 27 11
2018 GS-04 44 28 16 6 5 1 0 72 11 167
2018 GS-05 33 10 33 19 5 0 0 43 24 21
2017 GS 38 34 12 9 8 0 0 72 16 243
2017 GS-02 35 43 4 9 9 0 0 78 17 23
2017 GS-03 69 19 0 6 6 0 0 88 12 16
2017 GS-04 36 36 13 8 7 0 0 72 15 155
2017 GS-05 31 24 14 17 14 0 0 55 31 29
2014 GS 34 38 13 8 6 1 0 72 15 193
2014 GS-02 71 24 6 0 0 0 0 94 0 17
2014 GS-03 28 28 17 14 14 0 0 55 28 15
2014 GS-04 28 42 13 10 6 1 0 71 16 122
2014 GS-05 49 35 5 0 11 0 0 84 11 19
2011 GS 31 33 18 13 5 0 0 64 18 262
2011 GS-02 32 32 24 12 0 0 0 65 12 34
2011 GS-03 19 50 13 13 6 0 0 69 19 16
2011 GS-04 35 32 17 11 5 0 0 67 16 137
2011 GS-05 21 33 29 8 8 0 0 54 17 24
2011 GS-06 17 35 13 30 4 0 0 52 35 23

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 37 31 16 12 4 0 0 67 16 264
2018 GS-02 36 33 13 15 3 0 0 69 18 39
2018 GS-03 36 27 9 0 27 0 0 64 27 11
2018 GS-04 35 34 15 12 4 0 0 69 16 166
2018 GS-05 32 5 32 27 5 0 0 36 32 22
2017 GS 32 35 14 12 7 0 0 66 20 242
2017 GS-02 26 35 26 4 9 0 0 61 13 23
2017 GS-03 50 25 6 12 6 0 0 75 18 16
2017 GS-04 32 36 13 12 7 0 0 68 19 154
2017 GS-05 24 31 10 17 17 0 0 55 34 29
2014 GS 33 32 17 11 7 1 0 65 18 193
2014 GS-02 71 24 6 0 0 0 0 94 0 17
2014 GS-03 28 21 17 14 21 0 0 48 34 15
2014 GS-04 26 36 18 12 7 1 0 62 19 122
2014 GS-05 49 30 11 0 11 0 0 78 11 19
2011 GS 26 31 18 14 10 0 0 57 24 261
2011 GS-02 38 24 24 15 0 0 0 62 15 34
2011 GS-03 25 25 25 13 13 0 0 50 25 16
2011 GS-04 27 29 18 14 11 1 0 57 25 137
2011 GS-05 17 33 25 17 8 0 0 50 25 24
2011 GS-06 9 45 14 14 18 0 0 55 32 22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 32 28 19 10 8 4 1 62 18 263
2018 GS-02 32 18 18 8 18 5 0 53 28 38
2018 GS-03 27 18 36 0 18 0 0 45 18 11
2018 GS-04 28 30 20 11 6 4 0 61 18 166
2018 GS-05 41 27 9 14 5 0 5 71 19 22
2017 GS 34 24 14 12 10 4 1 61 23 243
2017 GS-02 31 22 8 13 22 4 0 55 36 23
2017 GS-03 47 20 7 13 13 0 0 67 26 15
2017 GS-04 31 26 16 11 8 6 2 61 21 156
2017 GS-05 48 17 10 10 14 0 0 66 24 29
2014 GS 33 25 14 16 7 4 0 61 24 193
2014 GS-02 53 24 0 24 0 0 0 76 24 17
2014 GS-03 34 7 3 7 34 14 0 48 48 15
2014 GS-04 27 27 20 18 5 4 0 56 23 122
2014 GS-05 43 35 5 5 11 0 0 78 16 19
2011 GS 33 19 21 12 7 6 2 57 20 262
2011 GS-02 50 15 15 9 3 6 3 71 13 34
2011 GS-03 31 13 25 19 13 0 0 44 31 16
2011 GS-04 30 22 22 10 8 7 1 56 20 137
2011 GS-05 38 25 13 17 0 4 4 68 18 24
2011 GS-06 17 17 30 30 4 0 0 35 35 23
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 GS 26 34 40 261
2018 GS-02 29 39 32 38
2018 GS-03 9 18 73 11
2018 GS-04 27 32 41 165
2018 GS-05 23 36 41 22
2017 GS 27 38 35 243
2017 GS-02 17 39 43 23
2017 GS-03 20 40 40 15
2017 GS-04 30 34 36 157
2017 GS-05 31 48 21 29
2014 GS 21 42 36 193
2014 GS-02 12 41 47 17
2014 GS-03 48 21 31 15
2014 GS-04 17 43 40 122
2014 GS-05 41 33 26 20
2011 GS 17 47 35 262
2011 GS-02 18 53 29 34
2011 GS-03 31 44 25 16
2011 GS-04 15 49 36 136
2011 GS-05 13 58 29 24
2011 GS-06 17 22 61 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 GS 13 19 7 14 35 12 69
2018 GS-02 17 33 8 0 42 0 12
2018 GS-04 13 13 7 20 35 13 46
2017 GS 11 17 14 23 31 5 65
2017 GS-04 9 13 13 23 39 4 47
2014 GS 12 17 20 36 9999 15 41
2014 GS-04 15 10 20 41 9999 15 21
2011 GS 12 30 12 28 9999 19 43
2011 GS-04 17 17 17 33 9999 17 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GS 18 82 266
2018 GS-02 15 85 39
2018 GS-04 20 80 168

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 GS 55 47
2018 GS-04 52 31

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 GS 47 47
2018 GS-04 45 31

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 GS 0 47
2018 GS-04 0 31

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 GS 0 47
2018 GS-04 0 31

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 GS 13 47

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 GS 39 49
2018 GS-04 39 33

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 GS 48 48
2018 GS-04 42 31

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 GS 49 47
2018 GS-04 40 30

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 GS 55 47
2018 GS-04 57 30

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 GS 49 47
2018 GS-04 43 30

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 GS 19 47
2018 GS-04 17 30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 GS 57 49
2018 GS-04 53 32

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 GS 40 47
2018 GS-04 30 30

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 GS 10 48

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 GS 40 47
2018 GS-04 43 30

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 GS 35 49
2018 GS-04 41 32

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 GS 58 48
2018 GS-04 61 31

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 GS 26 47
2018 GS-04 30 30

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 GS 11 47

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 GS 13 47

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 GS 25 48
2018 GS-04 19 31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 GS 27 48
2018 GS-04 29 31

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 GS 14 42
2018 GS-04 22 27

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 GS 33 43
2018 GS-04 32 28

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 GS 19 42
2018 GS-04 19 27

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 GS 12 42

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 GS 14 42
2018 GS-04 19 27

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 GS 24 42
2018 GS-04 26 27

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 GS 48 42
2018 GS-04 41 27

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 GS 49 43
2018 GS-04 46 28

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 19 20 21 12 8 14 6 49 25 266
2018 GS-02 25 20 18 3 10 18 8 60 17 40
2018 GS-03 27 18 18 9 18 0 9 50 30 11
2018 GS-04 17 18 21 16 7 16 6 44 29 167
2018 GS-05 14 18 32 18 5 9 5 37 26 22
2017 GS 18 17 18 10 10 22 6 49 27 243
2017 GS-02 26 9 13 4 17 22 9 50 31 23
2017 GS-03 31 13 6 13 18 19 0 54 38 16
2017 GS-04 15 17 17 10 8 27 5 48 27 156
2017 GS-05 17 21 24 14 7 7 10 46 25 29
2014 GS 18 20 19 7 8 20 8 52 21 194
2014 GS-02 29 18 29 6 0 12 6 57 7 17
2014 GS-03 21 14 21 0 0 24 21 63 0 15
2014 GS-04 13 19 20 8 8 23 9 46 24 122
2014 GS-05 31 23 10 0 21 15 0 64 24 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 33 28 18 6 7 7 1 67 14 266
2018 GS-02 38 28 10 5 8 13 0 74 14 40
2018 GS-03 36 18 27 0 18 0 0 55 18 11
2018 GS-04 31 27 20 7 6 8 2 64 14 167
2018 GS-05 27 27 23 18 5 0 0 55 23 22
2017 GS 31 26 14 11 6 11 1 64 19 244
2017 GS-02 44 17 9 13 13 4 0 64 27 23
2017 GS-03 37 19 6 6 18 13 0 64 28 16
2017 GS-04 27 29 13 13 5 11 2 65 20 156
2017 GS-05 31 21 28 3 3 14 0 60 8 29
2014 GS 26 31 20 8 5 8 3 63 14 194
2014 GS-02 41 24 12 6 6 12 0 73 13 17
2014 GS-03 34 21 14 7 7 10 7 67 17 15
2014 GS-04 22 31 24 9 3 8 3 59 14 122
2014 GS-05 36 38 15 0 10 0 0 74 10 20
2011 GS 27 29 16 13 7 6 1 61 22 262
2011 GS-02 29 35 12 18 0 6 0 69 19 34
2011 GS-03 25 25 19 13 19 0 0 50 31 16
2011 GS-04 28 31 11 14 7 7 1 65 23 135
2011 GS-05 25 29 29 4 4 4 4 59 9 24
2011 GS-06 9 30 30 26 4 0 0 39 30 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GS 9 91 264
2018 GS-02 13 88 40
2018 GS-04 10 90 166
2018 GS-05 0 100 22

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 GS 45 22
2018 GS-04 43 14

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 GS 74 23
2018 GS-04 67 15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 GS 0 22
2018 GS-04 0 14

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 GS 21 24
2018 GS-04 31 16

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 GS 41 22
2018 GS-04 36 14

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 GS 38 24
2018 GS-04 38 16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 GS 0 22
2018 GS-04 0 14

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 GS 0 22
2018 GS-04 0 14

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 GS 0 22
2018 GS-04 0 14

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 GS 27 22

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 GS 39 23

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 GS 0 21
2018 GS-04 0 14

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 GS 0 21
2018 GS-04 0 14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 GS 61 23

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 GS 25 20

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 GS 0 20
2018 GS-04 0 14

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 GS 0 20
2018 GS-04 0 14

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 GS 29 21

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 GS 24 21

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 GS 45 20
2018 GS-04 36 14

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 GS 65 20
2018 GS-04 64 14

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 GS 0 20
2018 GS-04 0 14

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 GS 23 22

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 22 18 25 5 4 18 7 54 12 267
2018 GS-02 35 15 18 3 5 18 8 67 10 40
2018 GS-03 18 27 18 9 18 0 9 50 30 11
2018 GS-04 20 20 25 6 4 18 7 53 14 168
2018 GS-05 9 9 45 0 0 27 9 29 0 22
2017 GS 18 24 16 4 3 26 9 64 12 242
2017 GS-02 13 39 9 9 9 13 9 67 22 23
2017 GS-03 25 25 6 0 6 32 6 80 9 16
2017 GS-04 15 20 17 3 3 31 10 61 11 155
2017 GS-05 21 38 14 3 0 14 10 77 5 29
2014 GS 23 18 19 4 2 28 6 62 9 194
2014 GS-02 35 12 24 0 0 24 6 67 0 17
2014 GS-03 28 7 21 7 0 38 0 56 11 15
2014 GS-04 19 20 18 4 3 30 8 61 10 122
2014 GS-05 31 28 10 5 5 21 0 74 13 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 36 24 20 6 3 8 3 68 10 266
2018 GS-02 40 23 18 3 5 13 0 71 9 40
2018 GS-03 36 18 9 18 9 0 9 60 30 11
2018 GS-04 35 25 19 5 4 9 4 68 10 167
2018 GS-05 27 23 45 5 0 0 0 50 5 22
2017 GS 32 28 16 5 4 12 3 70 11 242
2017 GS-02 35 26 13 13 9 4 0 64 23 23
2017 GS-03 44 19 13 0 6 13 6 77 7 16
2017 GS-04 29 28 15 4 5 16 4 71 11 154
2017 GS-05 31 38 21 3 0 7 0 74 4 29
2014 GS 32 28 18 5 2 12 2 70 8 194
2014 GS-02 47 18 12 6 0 18 0 79 7 17
2014 GS-03 34 14 14 14 7 17 0 58 25 15
2014 GS-04 27 34 21 4 0 12 2 71 5 122
2014 GS-05 51 18 15 0 10 5 0 73 11 20
2011 GS 29 35 19 6 4 6 1 69 11 264
2011 GS-02 41 26 21 3 0 6 3 74 3 34
2011 GS-03 44 25 25 0 6 0 0 69 6 16
2011 GS-04 26 36 17 7 5 7 1 68 13 137
2011 GS-05 25 42 25 0 0 8 0 73 0 24
2011 GS-06 13 61 13 4 9 0 0 74 13 23
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 9 21 21 16 33 0 0 30 50 267
2018 GS-02 10 25 13 10 43 0 0 35 53 40
2018 GS-03 0 18 36 9 36 0 0 18 45 11
2018 GS-04 10 21 23 18 27 0 0 32 45 168
2018 GS-05 0 5 9 14 73 0 0 5 86 22
2017 GS 8 18 17 20 37 0 0 26 57 243
2017 GS-02 13 22 22 17 26 0 0 35 44 23
2017 GS-03 0 6 13 25 56 0 0 6 81 16
2017 GS-04 8 21 16 21 33 0 0 30 54 155
2017 GS-05 3 3 14 14 66 0 0 7 79 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 30 32 25 8 4 0 1 63 11 263
2018 GS-02 23 30 30 8 10 0 0 53 18 40
2018 GS-03 36 27 27 9 0 0 0 64 9 11
2018 GS-04 33 34 23 6 3 0 1 68 9 164
2018 GS-05 23 32 27 14 5 0 0 55 18 22
2017 GS 38 32 17 9 3 0 1 71 12 243
2017 GS-02 26 26 26 17 0 0 4 55 18 23
2017 GS-03 60 7 20 7 0 0 7 71 7 15
2017 GS-04 43 31 14 7 5 0 0 74 11 156
2017 GS-05 24 38 21 14 0 0 3 64 14 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 53 25 11 2 2 0 6 84 5 262
2018 GS-02 38 26 18 3 5 3 8 71 9 39
2018 GS-03 64 18 0 9 0 0 9 90 10 11
2018 GS-04 57 25 9 1 2 0 6 87 3 164
2018 GS-05 55 23 5 5 0 0 14 89 5 22
2017 GS 56 20 7 4 1 0 12 86 6 243
2017 GS-02 35 26 17 4 4 0 13 70 10 23
2017 GS-03 67 7 13 0 0 0 13 85 0 15
2017 GS-04 56 21 5 4 1 1 12 89 5 156
2017 GS-05 59 14 7 0 3 0 17 88 4 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 21 27 23 13 16 0 1 48 29 265
2018 GS-02 23 23 23 15 18 0 0 45 33 40
2018 GS-03 18 36 18 18 9 0 0 55 27 11
2018 GS-04 18 30 22 13 16 0 2 48 29 166
2018 GS-05 23 32 23 14 9 0 0 55 23 22
2017 GS 30 27 22 11 9 0 1 57 20 242
2017 GS-02 41 18 18 18 0 0 5 62 19 22
2017 GS-03 27 26 20 7 13 0 7 57 22 15
2017 GS-04 34 26 21 9 10 0 1 60 19 156
2017 GS-05 14 34 31 14 7 0 0 48 21 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 56 22 9 4 2 1 5 83 6 264
2018 GS-02 70 10 8 3 3 3 5 86 5 40
2018 GS-03 55 18 18 0 0 0 9 80 0 11
2018 GS-04 58 25 7 4 2 0 4 86 6 165
2018 GS-05 27 27 18 9 5 0 14 63 16 22
2017 GS 56 24 12 2 1 0 5 84 4 243
2017 GS-02 61 22 9 0 0 0 9 90 0 23
2017 GS-03 73 0 13 7 0 0 7 78 7 15
2017 GS-04 58 21 11 2 1 1 6 85 3 156
2017 GS-05 31 45 21 0 0 0 3 79 0 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 37 27 22 7 6 0 2 65 13 263
2018 GS-02 35 30 15 8 10 0 3 67 18 40
2018 GS-03 18 27 36 9 9 0 0 45 18 11
2018 GS-04 38 27 20 7 6 0 2 66 14 164
2018 GS-05 32 27 41 0 0 0 0 59 0 22
2017 GS 36 29 15 14 5 1 0 66 19 241
2017 GS-02 31 30 17 22 0 0 0 61 22 23
2017 GS-03 50 13 13 18 0 0 6 67 20 16
2017 GS-04 35 29 15 13 7 1 0 65 20 154
2017 GS-05 36 32 18 14 0 0 0 68 14 28

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 28 30 21 9 10 1 1 59 19 263
2018 GS-02 28 25 20 10 15 0 3 54 26 40
2018 GS-03 36 27 27 9 0 0 0 64 9 11
2018 GS-04 27 31 20 10 11 1 1 59 21 164
2018 GS-05 18 45 23 14 0 0 0 64 14 22
2017 GS 34 27 20 10 6 1 2 63 16 241
2017 GS-02 22 13 43 13 4 0 4 36 18 23
2017 GS-03 44 32 6 12 0 0 6 80 13 16
2017 GS-04 33 29 16 10 8 1 1 64 19 154
2017 GS-05 39 25 25 4 4 4 0 67 7 28

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 40 28 17 7 5 0 3 70 13 263
2018 GS-02 40 23 18 8 8 0 5 66 16 40
2018 GS-03 36 27 18 18 0 0 0 64 18 11
2018 GS-04 38 31 15 5 6 0 4 72 12 164
2018 GS-05 36 23 27 14 0 0 0 59 14 22
2017 GS 37 26 21 8 3 0 4 66 12 241
2017 GS-02 22 31 35 9 0 0 4 55 9 23
2017 GS-03 44 31 13 6 0 0 6 80 6 16
2017 GS-04 39 24 21 8 4 1 4 66 12 154
2017 GS-05 39 21 21 7 4 0 7 65 12 28

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 43 26 15 8 6 0 2 70 14 264
2018 GS-02 51 18 15 0 10 0 5 73 11 39
2018 GS-03 27 9 45 18 0 0 0 36 18 11
2018 GS-04 39 30 13 11 7 0 1 70 18 166
2018 GS-05 50 23 18 9 0 0 0 73 9 22
2017 GS 40 30 17 10 2 0 2 71 11 241
2017 GS-02 39 22 26 9 0 0 4 64 9 23
2017 GS-03 44 25 25 6 0 0 0 69 6 16
2017 GS-04 36 33 15 10 3 0 3 71 13 154
2017 GS-05 57 29 11 4 0 0 0 86 4 28

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 47 30 13 6 2 0 2 79 8 264
2018 GS-02 58 10 18 3 5 3 5 73 8 40
2018 GS-03 55 18 18 9 0 0 0 73 9 11
2018 GS-04 45 37 10 5 1 0 1 83 7 165
2018 GS-05 23 27 27 18 5 0 0 50 23 22
2017 GS 47 34 11 5 2 0 2 82 7 240
2017 GS-02 39 39 17 0 0 0 4 82 0 23
2017 GS-03 67 20 7 0 0 0 7 93 0 15
2017 GS-04 49 34 9 5 2 0 2 84 7 154
2017 GS-05 32 29 25 11 4 0 0 61 14 28

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 52 25 12 5 5 0 2 78 10 266
2018 GS-02 35 23 20 10 8 3 3 61 18 40
2018 GS-03 64 27 0 0 9 0 0 91 9 11
2018 GS-04 55 24 11 4 5 0 1 80 9 167
2018 GS-05 36 36 18 5 0 0 5 76 5 22
2017 GS 57 21 12 6 2 0 1 79 9 244
2017 GS-02 65 22 4 4 4 0 0 87 9 23
2017 GS-03 63 6 19 12 0 0 0 69 12 16
2017 GS-04 55 21 13 6 3 0 1 78 9 156
2017 GS-05 55 31 7 7 0 0 0 86 7 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 64 14 9 3 3 2 4 83 7 265
2018 GS-02 58 13 13 3 8 5 3 76 11 40
2018 GS-03 64 9 9 18 0 0 0 73 18 11
2018 GS-04 67 14 8 2 3 1 4 86 6 166
2018 GS-05 55 14 18 5 5 0 5 71 10 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 67 14 7 5 4 0 4 84 9 266
2018 GS-02 60 15 8 3 10 0 5 79 13 40
2018 GS-03 64 0 18 9 9 0 0 64 18 11
2018 GS-04 65 16 7 5 2 0 4 84 8 167
2018 GS-05 77 9 0 9 0 0 5 90 10 22
2017 GS 69 16 5 5 4 0 1 86 9 243
2017 GS-02 65 9 0 13 13 0 0 74 26 23
2017 GS-03 63 6 18 6 0 0 6 74 7 16
2017 GS-04 69 17 5 3 5 0 1 87 8 155
2017 GS-05 79 14 3 3 0 0 0 93 3 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 40 34 17 6 2 0 1 75 8 265
2018 GS-02 28 38 20 13 3 0 0 65 15 40
2018 GS-03 27 55 0 18 0 0 0 82 18 11
2018 GS-04 43 34 16 4 3 0 1 77 7 167
2018 GS-05 33 33 29 5 0 0 0 67 5 21
2017 GS 41 34 15 6 4 0 0 75 10 243
2017 GS-02 26 39 22 4 9 0 0 65 13 23
2017 GS-03 44 25 13 18 0 0 0 69 18 16
2017 GS-04 42 32 16 5 5 1 0 75 10 156
2017 GS-05 48 31 10 7 3 0 0 79 10 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 49 25 11 5 8 0 2 75 14 263
2018 GS-02 40 25 15 5 13 0 3 67 18 40
2018 GS-03 55 0 18 0 27 0 0 55 27 11
2018 GS-04 50 23 13 5 7 0 2 75 12 167
2018 GS-05 40 45 0 10 5 0 0 85 15 20
2017 GS 56 20 9 7 7 0 1 77 14 243
2017 GS-02 39 26 9 13 13 0 0 65 26 23
2017 GS-03 75 6 0 12 0 0 6 87 13 16
2017 GS-04 57 19 10 6 7 1 1 77 13 156
2017 GS-05 57 18 11 11 4 0 0 75 14 28

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 54 10 5 1 0 0 29 91 2 260
2018 GS-02 55 10 15 3 0 0 18 79 3 40
2018 GS-03 64 18 0 0 0 0 18 100 0 11
2018 GS-04 53 9 3 1 1 1 33 94 2 163
2018 GS-05 43 19 5 0 0 0 33 93 0 21
2017 GS 53 11 5 0 2 1 27 90 3 242
2017 GS-02 54 18 9 0 0 0 18 89 0 22
2017 GS-03 56 6 0 0 0 0 37 100 0 16
2017 GS-04 49 10 5 1 2 2 32 89 4 156
2017 GS-05 64 14 7 0 0 0 14 92 0 28

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 37 28 21 8 3 0 3 68 11 264
2018 GS-02 40 33 18 3 3 3 3 76 5 40
2018 GS-03 27 45 18 0 9 0 0 73 9 11
2018 GS-04 36 28 22 8 2 0 3 66 11 166
2018 GS-05 14 33 29 24 0 0 0 48 24 21
2017 GS 45 26 16 6 4 1 2 73 11 243
2017 GS-02 48 22 17 0 4 0 9 76 5 23
2017 GS-03 50 13 19 6 6 0 6 67 13 16
2017 GS-04 43 27 15 8 5 1 2 72 13 155
2017 GS-05 45 28 24 3 0 0 0 72 3 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 49 16 15 7 10 0 3 67 18 264
2018 GS-02 48 13 13 5 20 0 3 62 26 40
2018 GS-03 64 27 0 9 0 0 0 91 9 11
2018 GS-04 46 18 16 8 9 0 3 66 17 166
2018 GS-05 57 19 5 5 14 0 0 76 19 21
2017 GS 41 21 11 12 12 0 2 63 25 243
2017 GS-02 36 23 5 18 18 0 0 59 36 22
2017 GS-03 44 6 19 18 6 0 6 53 26 16
2017 GS-04 42 21 12 10 12 0 3 65 22 156
2017 GS-05 41 21 3 14 21 0 0 62 34 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 48 31 14 2 3 0 2 81 5 264
2018 GS-02 53 20 13 5 10 0 0 73 15 40
2018 GS-03 18 64 9 0 9 0 0 82 9 11
2018 GS-04 46 33 15 2 1 0 2 81 4 166
2018 GS-05 52 29 14 0 0 0 5 85 0 21
2017 GS 51 30 8 4 3 0 3 84 8 244
2017 GS-02 35 39 9 9 4 0 4 77 14 23
2017 GS-03 50 38 0 0 0 0 12 100 0 16
2017 GS-04 51 29 9 5 4 0 3 82 9 156
2017 GS-05 55 34 10 0 0 0 0 90 0 29

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 17 40 29 10 3 0 0 57 14 266
2018 GS-02 25 35 23 13 3 0 3 62 15 40
2018 GS-03 9 55 18 0 18 0 0 64 18 11
2018 GS-04 17 41 29 11 2 0 0 58 13 167
2018 GS-05 5 32 45 14 5 0 0 36 18 22
2017 GS 21 33 31 9 5 1 0 55 14 244
2017 GS-02 17 44 31 0 4 4 0 64 5 23
2017 GS-03 13 44 31 6 6 0 0 57 12 16
2017 GS-04 23 32 29 11 4 1 0 55 16 156
2017 GS-05 17 28 38 7 10 0 0 45 17 29

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 10 18 41 21 9 0 2 31 28 262
2018 GS-02 13 8 42 18 11 0 8 31 23 38
2018 GS-03 9 18 36 27 9 0 0 36 27 11
2018 GS-04 9 19 42 21 8 0 1 30 28 166
2018 GS-05 10 24 43 24 0 0 0 24 33 21
2017 GS 7 20 33 26 13 0 0 39 28 243
2017 GS-02 9 17 26 31 13 4 0 46 27 23
2017 GS-03 6 12 32 44 6 0 0 50 18 16
2017 GS-04 8 19 34 25 13 0 1 38 28 155
2017 GS-05 7 31 28 21 14 0 0 34 38 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 16 38 16 17 10 3 0 56 28 266
2018 GS-02 23 23 8 25 15 8 0 49 43 40
2018 GS-03 0 18 27 45 9 0 0 18 55 11
2018 GS-04 18 38 17 15 9 2 0 58 25 167
2018 GS-05 0 50 9 18 18 5 0 52 38 22
2017 GS 13 30 19 17 15 5 0 46 34 242
2017 GS-02 17 22 22 9 26 4 0 41 36 23
2017 GS-03 7 47 13 27 6 0 0 53 33 15
2017 GS-04 12 31 18 17 15 7 1 46 34 155
2017 GS-05 14 34 17 17 14 3 0 50 32 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 19 36 19 15 9 2 0 56 25 264
2018 GS-02 18 33 18 23 5 3 0 53 29 39
2018 GS-03 0 45 18 9 27 0 0 45 36 11
2018 GS-04 22 34 20 14 9 1 0 56 23 167
2018 GS-05 10 48 5 24 14 0 0 57 38 21
2017 GS 19 33 17 16 14 1 0 53 30 243
2017 GS-02 13 44 13 17 13 0 0 57 30 23
2017 GS-03 13 44 25 6 12 0 0 56 18 16
2017 GS-04 19 34 18 17 12 1 0 53 29 155
2017 GS-05 24 24 10 21 21 0 0 48 41 29
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 11 22 25 19 22 1 0 11 89 263
2018 GS-02 10 21 26 15 28 0 0 10 90 39
2018 GS-03 9 9 18 45 18 0 0 9 91 11
2018 GS-04 13 25 27 17 17 1 0 13 87 166
2018 GS-05 0 9 27 18 45 0 0 0 100 22
2017 GS 6 16 22 19 35 2 0 6 94 243
2017 GS-02 26 4 17 17 26 8 0 29 71 23
2017 GS-03 0 6 25 31 37 0 0 0 100 16
2017 GS-04 4 20 25 19 32 1 0 4 96 157
2017 GS-05 3 7 10 10 66 3 0 4 96 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 GS 47 229
2018 GS-02 49 35
2018 GS-03 70 10
2018 GS-04 44 140
2018 GS-05 59 22
2017 GS 42 222
2017 GS-02 53 15
2017 GS-03 44 16
2017 GS-04 37 149
2017 GS-05 63 27

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 GS 40 230
2018 GS-02 37 35
2018 GS-03 50 10
2018 GS-04 37 141
2018 GS-05 59 22
2017 GS 34 222
2017 GS-02 33 15
2017 GS-03 31 16
2017 GS-04 30 149
2017 GS-05 63 27

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 GS 25 228
2018 GS-02 20 35
2018 GS-03 30 10
2018 GS-04 27 139
2018 GS-05 36 22
2017 GS 23 222
2017 GS-02 20 15
2017 GS-03 32 16
2017 GS-04 21 149
2017 GS-05 33 27

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 GS 69 229
2018 GS-02 49 35
2018 GS-03 100 10
2018 GS-04 70 140
2018 GS-05 82 22
2017 GS 79 222
2017 GS-02 80 15
2017 GS-03 50 16
2017 GS-04 80 149
2017 GS-05 93 27

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 GS 2 228
2018 GS-02 3 35
2018 GS-03 0 10
2018 GS-04 1 139
2018 GS-05 5 22
2017 GS 1 222
2017 GS-02 0 15
2017 GS-03 0 16
2017 GS-04 1 149
2017 GS-05 4 27

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 GS 31 229
2018 GS-02 37 35
2018 GS-03 50 10
2018 GS-04 26 140
2018 GS-05 45 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 GS 30 230
2018 GS-02 29 35
2018 GS-03 30 10
2018 GS-04 32 141
2018 GS-05 32 22
2017 GS 31 222
2017 GS-02 20 15
2017 GS-03 19 16
2017 GS-04 33 149
2017 GS-05 33 27

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 GS 2 33 21 12 3 29 221
2018 GS-02 3 23 29 16 3 26 31
2018 GS-03 0 40 10 10 0 40 10
2018 GS-04 2 34 22 12 4 27 139
2018 GS-05 5 27 5 9 5 50 22
2017 GS 2 30 21 13 5 29 214
2017 GS-02 7 33 20 13 7 20 15
2017 GS-03 0 25 32 25 6 13 16
2017 GS-04 2 31 20 14 5 27 143
2017 GS-05 0 19 15 0 4 63 27

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GS 30 70 228
2018 GS-02 42 58 33
2018 GS-04 28 72 141
2018 GS-05 14 86 22

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 15 24 13 19 24 2 3 40 45 232
2018 GS-02 14 34 14 14 14 6 3 53 31 35
2018 GS-03 20 10 30 30 10 0 0 30 40 10
2018 GS-04 14 26 11 20 24 2 2 42 46 142
2018 GS-05 14 5 5 23 50 0 5 19 76 22
2017 GS 11 21 13 19 29 2 4 34 52 222
2017 GS-02 13 13 33 7 27 0 7 29 36 15
2017 GS-03 19 37 13 19 12 0 0 56 31 16
2017 GS-04 12 23 12 19 26 3 5 38 49 148
2017 GS-05 0 15 4 22 56 0 4 15 81 27

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 6 11 15 21 39 3 5 19 65 231
2018 GS-02 6 11 20 17 37 6 3 19 59 35
2018 GS-03 0 20 20 30 20 0 10 22 56 10
2018 GS-04 6 14 13 19 38 4 6 22 63 141
2018 GS-05 9 0 0 27 59 0 5 10 90 22
2017 GS 2 11 9 19 47 4 8 15 74 220
2017 GS-02 7 13 33 13 27 0 7 21 43 15
2017 GS-03 0 18 13 19 44 0 6 20 67 16
2017 GS-04 3 13 7 22 42 4 9 18 74 146
2017 GS-05 0 0 7 11 78 0 4 0 92 27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GS 29 18 20 8 14 3 8 53 25 264
2018 GS-02 28 10 26 5 18 3 10 44 26 39
2018 GS-03 9 18 18 27 0 18 9 38 38 11
2018 GS-04 33 21 16 8 13 2 7 60 23 166
2018 GS-05 9 5 27 9 41 5 5 15 55 22
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