2018 Public Service Employee Survey Results for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 16 55 12 10 6 0 0 71 16 97
2018 PC-02 10 56 21 8 4 0 0 67 13 48
2018 PC-03 28 54 5 10 3 0 0 82 13 39
2017 PC 24 39 11 16 9 0 0 63 25 107
2017 PC-02 21 43 8 13 15 0 0 64 28 46
2017 PC-03 22 42 16 14 6 0 0 64 20 36
2014 PC 12 39 18 24 7 0 0 52 30 87
2014 PC-02 10 50 19 13 8 0 0 60 21 38
2014 PC-03 15 34 19 25 6 0 0 49 32 46
2011 PC 22 46 13 13 5 0 1 69 19 168
2011 PC-02 24 40 13 17 6 0 0 64 22 89
2011 PC-03 18 53 12 12 5 0 0 72 17 60

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 58 37 0 5 0 0 0 95 5 97
2018 PC-02 67 29 0 4 0 0 0 96 4 48
2018 PC-03 54 41 0 5 0 0 0 95 5 39
2017 PC 60 32 6 1 1 0 0 92 2 107
2017 PC-02 60 34 4 2 0 0 0 94 2 46
2017 PC-03 59 38 3 0 0 0 0 97 0 36
2014 PC 55 35 5 6 0 0 0 90 6 87
2014 PC-02 60 37 3 0 0 0 0 97 0 38
2014 PC-03 55 36 4 4 0 0 0 92 4 46
2011 PC 58 33 6 3 0 0 0 91 3 168
2011 PC-02 61 30 9 0 0 0 0 91 0 89
2011 PC-03 57 37 0 7 0 0 0 93 7 60

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 48 45 1 4 2 0 0 93 6 94
2018 PC-02 44 53 0 0 2 0 0 98 2 45
2018 PC-03 51 38 3 8 0 0 0 90 8 39
2017 PC 58 32 6 2 3 0 0 90 4 107
2017 PC-02 58 38 0 2 2 0 0 96 4 46
2017 PC-03 55 36 3 4 3 0 0 91 6 36
2014 PC 44 45 3 2 6 0 0 89 8 87
2014 PC-02 55 39 6 0 0 0 0 94 0 38
2014 PC-03 38 49 0 4 9 0 0 87 13 46
2011 PC 55 40 3 1 1 0 0 96 1 168
2011 PC-02 55 39 4 0 1 0 0 94 1 89
2011 PC-03 53 43 2 2 0 0 0 97 2 60

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 41 39 7 10 2 0 0 80 12 97
2018 PC-02 46 38 6 10 0 0 0 83 10 48
2018 PC-03 38 41 5 10 5 0 0 79 15 39
2017 PC 34 40 9 12 5 0 0 74 17 107
2017 PC-02 32 51 2 9 6 0 0 83 15 46
2017 PC-03 27 42 14 8 9 0 0 69 17 36
2014 PC 29 47 10 9 3 0 1 77 12 87
2014 PC-02 32 47 8 10 3 0 0 79 13 38
2014 PC-03 30 45 11 8 4 0 2 76 13 46
2011 PC 36 43 10 8 3 1 0 80 11 168
2011 PC-02 34 47 8 7 4 0 0 81 11 89
2011 PC-03 33 42 13 8 2 2 0 76 10 60

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 36 50 5 6 2 0 0 86 8 96
2018 PC-02 48 44 4 4 0 0 0 92 4 48
2018 PC-03 29 61 5 5 0 0 0 89 5 38
2017 PC 42 43 6 5 4 0 0 85 9 106
2017 PC-02 43 49 2 2 4 0 0 92 6 46
2017 PC-03 31 52 8 9 0 0 0 83 9 36
2014 PC 29 50 7 11 2 0 0 80 14 87
2014 PC-02 37 47 5 11 0 0 0 84 11 38
2014 PC-03 25 53 6 13 2 0 0 79 15 46
2011 PC 45 40 7 6 2 0 1 85 8 168
2011 PC-02 49 38 6 6 0 0 1 89 6 89
2011 PC-03 42 38 10 5 5 0 0 80 10 60

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 21 42 11 22 4 0 0 63 26 97
2018 PC-02 19 48 13 19 2 0 0 67 21 48
2018 PC-03 21 41 8 28 3 0 0 62 31 39
2017 PC 22 36 19 8 12 2 0 59 21 106
2017 PC-02 26 45 13 6 11 0 0 70 17 46
2017 PC-03 17 38 28 8 8 0 0 55 16 36
2014 PC 16 47 13 19 5 0 0 63 24 87
2014 PC-02 21 47 10 16 6 0 0 68 21 38
2014 PC-03 13 47 15 21 4 0 0 60 25 46
2011 PC 16 42 15 17 10 0 0 58 27 168
2011 PC-02 13 43 18 17 9 0 0 56 26 89
2011 PC-03 17 37 15 22 10 0 0 53 32 60

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 25 49 15 5 5 0 0 74 10 97
2018 PC-02 29 48 13 4 6 0 0 77 10 48
2018 PC-03 23 59 13 5 0 0 0 82 5 39
2017 PC 26 46 10 12 6 0 0 72 18 106
2017 PC-02 30 45 8 11 6 0 0 75 17 46
2017 PC-03 16 44 19 17 3 0 0 61 20 36

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 54 35 5 1 4 0 0 89 5 94
2018 PC-02 55 36 4 0 4 0 0 91 4 47
2018 PC-03 62 32 5 0 0 0 0 95 0 37
2017 PC 46 37 7 7 2 0 0 83 10 106
2017 PC-02 49 34 9 6 2 0 0 83 9 46
2017 PC-03 37 52 5 5 0 0 0 89 5 36
2014 PC 32 50 9 7 1 1 0 83 8 87
2014 PC-02 39 53 0 5 0 3 0 95 5 38
2014 PC-03 30 51 11 8 0 0 0 81 8 46
2011 PC 45 38 9 7 1 0 0 83 8 168
2011 PC-02 39 46 9 6 0 0 0 85 6 89
2011 PC-03 45 32 12 10 2 0 0 77 12 60

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 31 37 12 15 5 0 0 68 20 94
2018 PC-02 35 37 13 11 4 0 0 72 15 46
2018 PC-03 32 39 8 21 0 0 0 71 21 38
2017 PC 23 43 13 10 11 0 0 66 21 106
2017 PC-02 34 40 8 9 9 0 0 75 17 46
2017 PC-03 17 44 19 9 11 0 0 61 20 36

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 55 36 4 2 2 0 0 91 4 94
2018 PC-02 55 38 0 2 4 0 0 94 6 47
2018 PC-03 59 35 5 0 0 0 0 95 0 37
2017 PC 57 33 7 3 1 0 0 89 3 107
2017 PC-02 64 28 2 6 0 0 0 91 6 46
2017 PC-03 56 38 5 0 0 0 0 95 0 36
2014 PC 55 31 9 3 0 0 1 87 3 87
2014 PC-02 60 31 6 3 0 0 0 92 3 38
2014 PC-03 53 34 8 2 0 0 2 89 2 46
2011 PC 65 26 6 2 1 0 0 90 4 168
2011 PC-02 64 28 7 0 1 0 0 92 1 89
2011 PC-03 63 23 7 7 0 0 0 87 7 60

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 27 55 9 4 5 0 0 82 10 94
2018 PC-02 37 48 7 7 2 0 0 85 9 46
2018 PC-03 18 66 13 3 0 0 0 84 3 38
2017 PC 27 46 7 13 8 0 0 72 21 107
2017 PC-02 30 55 0 11 4 0 0 85 15 46
2017 PC-03 25 47 8 17 3 0 0 72 19 36
2014 PC 17 51 8 23 1 0 0 68 24 86
2014 PC-02 16 60 10 13 0 0 0 76 13 38
2014 PC-03 20 42 7 29 2 0 0 62 31 45
2011 PC 24 45 12 12 8 0 0 68 20 168
2011 PC-02 25 44 15 13 3 0 0 69 17 89
2011 PC-03 22 43 10 13 12 0 0 65 25 60

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 34 39 14 7 6 0 0 73 14 95
2018 PC-02 36 38 17 6 2 0 0 74 9 47
2018 PC-03 29 45 13 8 5 0 0 74 13 38
2017 PC 35 37 8 10 10 0 0 72 20 107
2017 PC-02 36 34 15 9 6 0 0 70 15 46
2017 PC-03 31 39 3 22 5 0 0 70 28 36
2014 PC 20 52 14 10 3 0 0 73 14 86
2014 PC-02 24 58 10 6 3 0 0 81 8 38
2014 PC-03 19 45 17 15 4 0 0 64 19 46

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 28 43 6 19 3 1 0 71 23 94
2018 PC-02 36 43 4 13 2 2 0 80 15 47
2018 PC-03 19 43 11 27 0 0 0 62 27 37
2017 PC 28 40 16 8 8 0 0 68 16 107
2017 PC-02 32 36 13 13 6 0 0 68 19 46
2017 PC-03 28 30 22 11 9 0 0 58 20 36
2014 PC 20 45 13 16 6 0 0 65 21 87
2014 PC-02 21 50 8 16 5 0 0 71 21 38
2014 PC-03 21 45 19 11 4 0 0 66 15 46
2011 PC 28 43 12 12 4 1 1 72 16 168
2011 PC-02 29 44 13 10 2 0 1 74 13 89
2011 PC-03 23 45 10 13 7 2 0 69 20 60

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 41 45 7 5 1 0 0 86 6 95
2018 PC-02 49 45 0 4 2 0 0 94 6 47
2018 PC-03 37 45 13 5 0 0 0 82 5 38
2017 PC 46 44 4 3 2 0 0 91 6 107
2017 PC-02 51 40 2 6 0 0 0 91 6 46
2017 PC-03 36 55 6 3 0 0 0 91 3 36
2014 PC 42 42 10 6 0 0 0 84 6 86
2014 PC-02 48 38 8 6 0 0 0 86 6 37
2014 PC-03 36 49 11 4 0 0 0 85 4 46
2011 PC 51 40 5 4 1 0 1 91 4 168
2011 PC-02 52 39 7 1 0 0 1 92 1 89
2011 PC-03 48 43 2 7 0 0 0 92 7 60

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 12 37 26 9 14 1 0 50 24 97
2018 PC-02 8 33 29 8 19 2 0 43 28 48
2018 PC-03 13 41 26 13 8 0 0 54 21 39
2017 PC 22 30 28 13 6 0 1 52 20 106
2017 PC-02 10 32 30 19 9 0 0 42 28 46
2017 PC-03 20 29 25 14 9 0 3 50 24 35
2014 PC 14 28 28 17 13 0 0 42 30 87
2014 PC-02 8 29 34 19 10 0 0 37 29 38
2014 PC-03 15 30 23 15 17 0 0 45 32 46
2011 PC 14 30 27 20 8 0 1 44 29 168
2011 PC-02 13 28 28 20 9 0 1 42 30 89
2011 PC-03 8 28 28 25 10 0 0 37 35 60

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 10 16 60 11 2 0 0 13 27 97
2018 PC-02 15 17 58 8 2 0 0 10 31 48
2018 PC-03 3 18 64 13 3 0 0 15 21 39
2017 PC 10 21 41 17 8 0 2 26 32 107
2017 PC-02 11 24 47 13 4 0 2 17 35 46
2017 PC-03 14 16 48 17 5 0 0 22 30 36
2014 PC 13 37 42 8 0 0 0 8 51 87
2014 PC-02 8 39 48 5 0 0 0 5 47 38
2014 PC-03 15 34 40 11 0 0 0 11 49 46
2011 PC 9 40 38 11 2 1 0 13 49 168
2011 PC-02 6 47 38 8 1 0 0 9 53 89
2011 PC-03 17 33 32 15 3 0 0 18 50 60

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 12 23 42 18 4 1 0 22 35 97
2018 PC-02 10 21 48 19 0 2 0 19 32 48
2018 PC-03 10 23 36 21 10 0 0 31 33 39
2017 PC 15 23 28 22 7 2 3 30 40 107
2017 PC-02 13 26 36 15 6 4 0 22 40 46
2017 PC-03 11 22 28 34 5 0 0 39 33 36
2014 PC 16 42 28 8 6 1 0 14 58 87
2014 PC-02 10 42 37 3 5 3 0 8 54 38
2014 PC-03 19 42 19 13 6 0 0 19 62 46
2011 PC 19 30 29 17 2 1 1 20 50 168
2011 PC-02 19 36 26 16 2 0 1 18 56 89
2011 PC-03 23 20 33 18 3 0 2 22 44 60

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 18 23 41 12 3 2 1 16 41 97
2018 PC-02 10 21 52 8 4 4 0 13 33 48
2018 PC-03 21 23 33 21 3 0 0 23 44 39
2017 PC 14 28 30 17 6 0 4 25 44 107
2017 PC-02 15 28 36 21 0 0 0 21 43 46
2017 PC-03 11 36 29 17 8 0 0 25 47 36
2014 PC 26 29 33 11 1 0 0 12 55 87
2014 PC-02 10 31 45 11 3 0 0 13 42 38
2014 PC-03 36 25 26 13 0 0 0 13 62 46
2011 PC 17 33 28 15 3 2 2 19 52 168
2011 PC-02 10 33 39 13 1 1 2 15 44 89
2011 PC-03 28 35 18 10 5 2 2 16 66 60

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 6 25 41 25 3 0 0 28 31 96
2018 PC-02 6 21 45 23 4 0 0 28 28 47
2018 PC-03 3 33 33 31 0 0 0 31 36 39
2017 PC 5 17 36 31 7 0 4 39 23 107
2017 PC-02 6 15 45 28 6 0 0 34 21 46
2017 PC-03 5 20 42 28 5 0 0 33 25 36
2014 PC 7 25 40 21 5 0 2 26 33 85
2014 PC-02 3 22 46 27 3 0 0 30 24 37
2014 PC-03 9 28 39 17 2 0 5 20 39 45
2011 PC 6 18 42 27 7 1 0 34 24 167
2011 PC-02 5 17 48 25 6 0 0 31 22 88
2011 PC-03 10 22 40 22 5 2 0 27 32 60

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 21 31 25 18 5 1 0 23 52 97
2018 PC-02 23 31 25 13 6 2 0 19 55 48
2018 PC-03 15 33 23 26 3 0 0 28 49 39
2017 PC 22 24 33 12 5 0 4 19 47 107
2017 PC-02 30 28 30 8 0 0 4 9 60 46
2017 PC-03 15 36 27 19 3 0 0 22 51 36
2014 PC 32 36 20 5 1 0 6 6 72 87
2014 PC-02 21 39 21 8 3 0 8 12 66 38
2014 PC-03 40 36 17 2 0 0 4 2 80 46
2011 PC 26 39 24 8 1 1 2 9 66 168
2011 PC-02 25 42 25 7 1 0 1 8 67 89
2011 PC-03 27 43 20 7 2 0 2 8 71 60

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 21 26 34 16 2 1 0 19 47 97
2018 PC-02 25 19 40 15 0 2 0 15 45 48
2018 PC-03 10 33 31 21 5 0 0 26 44 39
2017 PC 19 25 34 10 8 1 2 19 45 107
2017 PC-02 19 28 46 4 0 0 2 4 48 46
2017 PC-03 19 25 33 11 12 0 0 23 44 36
2014 PC 16 31 27 15 4 0 7 21 50 87
2014 PC-02 21 31 26 11 5 0 5 17 55 38
2014 PC-03 11 34 25 19 4 0 7 25 48 46
2011 PC 8 25 35 22 5 1 4 28 35 167
2011 PC-02 9 31 34 23 2 0 1 25 40 88
2011 PC-03 10 18 42 15 8 2 5 25 30 60

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 17 25 41 13 3 1 1 16 43 96
2018 PC-02 13 32 36 15 2 2 0 17 46 47
2018 PC-03 21 15 46 13 5 0 0 18 36 39
2017 PC 13 28 29 18 4 3 5 24 45 107
2017 PC-02 19 28 34 11 0 6 2 12 51 46
2017 PC-03 11 31 22 30 3 0 3 34 43 36
2014 PC 19 28 36 10 0 3 3 11 50 87
2014 PC-02 16 31 34 11 0 8 0 12 51 38
2014 PC-03 19 28 36 11 0 0 7 11 50 46
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 10 42 19 14 6 6 2 57 22 97
2018 PC-02 13 48 17 15 4 4 0 63 20 48
2018 PC-03 10 38 21 13 3 10 5 58 18 39
2017 PC 17 35 13 15 8 6 7 59 26 106
2017 PC-02 15 44 15 13 7 4 2 63 21 45
2017 PC-03 14 42 16 8 6 5 8 64 17 36
2014 PC 26 38 14 12 6 2 2 67 19 87
2014 PC-02 24 37 16 13 8 0 3 62 22 38
2014 PC-03 30 42 6 11 4 4 2 77 16 46

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 37 42 7 6 7 0 0 79 13 97
2018 PC-02 40 44 6 4 6 0 0 83 10 48
2018 PC-03 36 46 3 8 8 0 0 82 15 39
2017 PC 37 34 7 12 8 0 1 72 20 106
2017 PC-02 28 46 9 13 4 0 0 74 17 45
2017 PC-03 44 31 8 15 3 0 0 75 17 36
2014 PC 41 36 10 8 1 4 0 80 9 87
2014 PC-02 40 37 10 8 0 5 0 81 8 38
2014 PC-03 45 34 8 6 2 4 0 82 9 46

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 6 25 19 21 12 13 4 38 40 97
2018 PC-02 8 27 19 17 15 15 0 41 37 48
2018 PC-03 5 26 13 18 13 15 10 41 41 39
2017 PC 6 26 13 24 9 17 4 41 42 107
2017 PC-02 0 41 19 15 9 17 0 49 28 46
2017 PC-03 3 28 8 25 12 16 8 41 49 36
2014 PC 2 21 26 22 15 10 3 27 43 87
2014 PC-02 3 24 26 21 11 13 3 31 38 38
2014 PC-03 2 17 25 26 17 8 4 22 49 46

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 44 40 5 9 1 0 0 85 10 97
2018 PC-02 40 48 4 8 0 0 0 88 8 48
2018 PC-03 51 38 3 5 3 0 0 90 8 39
2017 PC 41 47 2 6 4 0 0 88 10 107
2017 PC-02 34 55 2 4 4 0 0 90 9 46
2017 PC-03 50 44 0 3 4 0 0 94 6 36
2014 PC 47 40 7 6 0 0 0 87 6 87
2014 PC-02 42 47 8 3 0 0 0 90 3 38
2014 PC-03 53 36 2 9 0 0 0 89 9 46

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 47 40 5 6 1 0 0 88 7 97
2018 PC-02 52 38 4 4 2 0 0 90 6 48
2018 PC-03 46 46 3 5 0 0 0 92 5 39
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 34 38 12 13 1 1 0 73 15 97
2018 PC-02 35 42 8 13 0 2 0 79 13 48
2018 PC-03 31 38 18 13 0 0 0 69 13 39
2017 PC 31 39 7 15 8 0 0 70 22 107
2017 PC-02 30 47 6 8 9 0 0 77 17 46
2017 PC-03 34 33 11 11 11 0 0 67 22 36
2014 PC 27 44 9 18 2 0 0 71 20 87
2014 PC-02 21 50 10 16 3 0 0 71 19 38
2014 PC-03 32 36 8 21 2 0 0 68 23 46
2011 PC 20 44 13 14 7 1 1 65 21 168
2011 PC-02 17 45 15 15 6 1 2 64 21 89
2011 PC-03 18 45 13 12 12 0 0 63 23 60

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 43 31 11 9 3 2 0 76 13 96
2018 PC-02 47 36 6 9 0 2 0 85 9 47
2018 PC-03 46 21 18 8 5 3 0 68 13 39
2017 PC 46 32 7 8 5 2 0 80 13 107
2017 PC-02 43 38 2 13 4 0 0 81 17 46
2017 PC-03 40 38 5 8 8 0 0 78 16 36
2014 PC 44 30 16 7 2 0 1 75 9 87
2014 PC-02 37 37 10 11 5 0 0 73 16 38
2014 PC-03 51 23 19 4 0 0 2 76 4 46
2011 PC 34 37 11 11 4 2 1 73 15 168
2011 PC-02 29 42 8 12 3 3 2 75 17 89
2011 PC-03 33 32 17 12 5 2 0 66 17 60

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 39 38 12 7 3 0 0 77 10 97
2018 PC-02 40 44 8 6 2 0 0 83 8 48
2018 PC-03 38 33 18 10 0 0 0 72 10 39
2017 PC 35 38 7 13 5 0 1 74 18 107
2017 PC-02 34 43 4 9 9 0 2 78 17 46
2017 PC-03 31 44 3 19 3 0 0 75 22 36
2014 PC 35 42 9 10 4 0 0 77 14 86
2014 PC-02 27 51 8 8 6 0 0 78 14 37
2014 PC-03 42 34 11 11 2 0 0 77 13 46
2011 PC 24 43 13 13 5 2 1 69 18 168
2011 PC-02 21 42 15 12 6 3 1 66 19 89
2011 PC-03 23 50 8 13 5 0 0 73 18 60

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 65 24 6 1 3 1 0 89 4 96
2018 PC-02 69 19 8 0 2 2 0 89 2 48
2018 PC-03 61 34 3 0 3 0 0 95 3 38
2017 PC 57 24 11 4 3 0 0 82 8 106
2017 PC-02 62 21 6 6 4 0 0 83 10 46
2017 PC-03 52 28 11 3 6 0 0 80 8 35

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 48 21 19 9 3 0 0 69 12 97
2018 PC-02 54 25 17 4 0 0 0 79 4 48
2018 PC-03 44 18 23 13 3 0 0 62 15 39
2017 PC 45 33 13 2 8 0 0 78 9 107
2017 PC-02 47 30 13 4 6 0 0 77 11 46
2017 PC-03 37 33 16 0 14 0 0 70 14 36
2014 PC 40 36 10 9 4 0 0 76 14 87
2014 PC-02 42 37 5 11 5 0 0 79 16 38
2014 PC-03 43 32 15 6 4 0 0 75 11 46
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 20 30 22 14 6 2 6 54 22 50
2018 PC-02 19 30 27 14 3 3 5 53 18 37
2018 PC-03 23 31 8 15 15 0 8 58 33 13
2017 PC 14 31 22 14 7 2 10 51 24 49
2017 PC-02 14 28 25 17 6 3 8 47 25 36
2017 PC-03 8 40 16 8 10 0 17 58 22 12
2014 PC 6 49 12 12 2 10 8 67 17 48
2014 PC-02 3 50 14 17 0 7 10 64 20 30
2014 PC-03 10 48 10 5 5 16 5 73 13 18

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 20 38 18 11 9 4 0 60 22 97
2018 PC-02 13 38 21 13 8 8 0 55 23 48
2018 PC-03 28 44 13 13 3 0 0 72 15 39
2017 PC 22 37 15 17 4 5 0 62 22 107
2017 PC-02 17 40 11 23 2 6 0 61 27 46
2017 PC-03 17 50 14 8 5 5 0 71 15 36
2014 PC 11 43 16 18 4 8 0 59 24 87
2014 PC-02 8 42 18 26 0 5 0 53 28 38
2014 PC-03 15 42 15 13 4 11 0 64 19 46
2011 PC 16 28 23 18 10 5 0 46 30 168
2011 PC-02 13 26 22 25 9 4 0 41 35 89
2011 PC-03 13 33 28 7 13 5 0 49 21 60

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 21 36 14 16 11 1 0 57 28 97
2018 PC-02 17 38 15 21 8 2 0 55 30 48
2018 PC-03 28 36 18 13 5 0 0 64 18 39
2017 PC 18 39 9 23 10 1 0 58 33 107
2017 PC-02 13 36 11 30 9 2 0 50 39 46
2017 PC-03 16 51 11 14 8 0 0 67 22 36
2014 PC 9 34 18 27 11 1 0 43 39 87
2014 PC-02 5 37 16 34 8 0 0 42 42 38
2014 PC-03 13 30 21 23 11 2 0 44 35 46
2011 PC 9 30 16 25 19 1 0 40 44 168
2011 PC-02 8 28 20 22 20 1 0 36 43 89
2011 PC-03 7 33 10 30 20 0 0 40 50 60

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 10 35 19 21 13 2 0 46 35 97
2018 PC-02 10 38 21 19 10 2 0 49 30 48
2018 PC-03 13 33 18 23 10 3 0 47 34 39
2017 PC 12 27 21 26 12 3 0 40 38 106
2017 PC-02 7 28 20 28 13 4 0 36 43 45
2017 PC-03 5 33 31 16 8 5 0 41 26 36
2014 PC 1 35 15 30 15 4 0 38 47 87
2014 PC-02 0 34 13 34 13 5 0 36 50 38
2014 PC-03 2 34 17 30 13 4 0 38 44 46
2011 PC 3 24 15 30 23 4 1 29 55 168
2011 PC-02 3 27 17 29 20 3 0 31 51 89
2011 PC-03 2 20 13 35 27 3 0 22 64 60

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 6 34 14 30 14 1 0 41 45 97
2018 PC-02 6 38 15 27 13 2 0 45 40 48
2018 PC-03 5 36 18 33 8 0 0 41 41 39
2017 PC 14 30 17 24 11 5 0 46 36 107
2017 PC-02 10 36 17 23 6 6 0 50 32 46
2017 PC-03 9 36 22 22 11 0 0 45 33 36
2014 PC 3 39 19 25 10 3 0 44 36 87
2014 PC-02 3 37 29 24 6 3 0 40 30 38
2014 PC-03 4 40 13 28 11 4 0 47 40 46
2011 PC 5 29 15 31 18 1 0 34 50 168
2011 PC-02 4 29 19 31 15 1 0 34 47 89
2011 PC-03 5 25 12 35 23 0 0 30 58 60
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 28 45 14 10 2 0 0 73 12 97
2018 PC-02 23 44 17 13 4 0 0 67 17 48
2018 PC-03 38 49 5 8 0 0 0 87 8 39
2017 PC 33 41 12 11 2 0 0 74 13 107
2017 PC-02 23 51 11 13 2 0 0 74 15 46
2017 PC-03 31 44 14 11 0 0 0 75 11 36
2014 PC 22 52 15 7 3 1 0 75 10 87
2014 PC-02 26 53 13 8 0 0 0 79 8 38
2014 PC-03 21 55 13 4 4 2 0 78 9 46
2011 PC 35 39 11 13 2 0 0 74 15 168
2011 PC-02 27 44 15 15 0 0 0 71 15 89
2011 PC-03 38 35 8 13 5 0 0 73 18 60

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 24 55 8 6 6 1 0 79 13 97
2018 PC-02 21 65 6 2 4 2 0 87 6 48
2018 PC-03 31 49 8 13 0 0 0 79 13 39
2017 PC 26 45 11 10 3 3 2 75 13 107
2017 PC-02 26 53 11 6 0 2 2 82 7 46
2017 PC-03 19 44 11 14 9 0 3 65 23 36
2014 PC 30 45 9 10 3 2 0 77 14 87
2014 PC-02 29 50 8 10 3 0 0 79 13 38
2014 PC-03 34 40 11 8 4 2 0 76 13 46
2011 PC 24 41 14 13 4 3 2 68 18 168
2011 PC-02 21 45 15 10 4 2 2 69 15 89
2011 PC-03 27 37 12 18 3 3 0 66 22 60

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 25 43 16 13 2 0 0 68 15 97
2018 PC-02 25 42 19 13 2 0 0 67 15 48
2018 PC-03 28 49 13 10 0 0 0 77 10 39

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 13 32 21 20 8 6 0 48 30 96
2018 PC-02 15 35 21 19 6 4 0 52 26 48
2018 PC-03 8 37 18 18 8 11 0 50 29 38
2017 PC 7 30 20 16 14 11 2 43 35 107
2017 PC-02 2 38 19 23 8 9 0 44 35 46
2017 PC-03 5 34 28 5 14 11 3 45 22 36
2014 PC 8 33 22 22 10 3 1 42 34 87
2014 PC-02 5 34 21 24 11 3 3 42 36 38
2014 PC-03 11 30 25 21 8 4 0 42 31 46
2011 PC 16 26 15 24 12 7 1 45 39 168
2011 PC-02 16 22 15 27 12 6 2 41 43 89
2011 PC-03 13 30 17 20 12 8 0 47 35 60

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 15 43 16 14 9 1 0 59 24 97
2018 PC-02 13 50 19 10 6 2 0 64 17 48
2018 PC-03 18 44 18 10 10 0 0 62 21 39
2017 PC 15 32 16 21 10 6 1 50 33 107
2017 PC-02 9 45 15 21 9 2 0 54 30 46
2017 PC-03 19 33 16 19 9 0 3 54 29 36
2014 PC 12 30 18 27 10 1 1 44 38 87
2014 PC-02 8 34 18 29 5 3 3 44 36 38
2014 PC-03 17 25 19 23 15 0 0 42 38 46
2011 PC 18 35 14 18 13 1 1 54 31 168
2011 PC-02 16 37 18 16 13 0 0 53 29 89
2011 PC-03 20 30 12 23 13 2 0 51 37 60

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 16 34 15 21 12 1 0 51 33 97
2018 PC-02 15 31 21 21 10 2 0 47 32 48
2018 PC-03 21 44 10 15 10 0 0 64 26 39
2017 PC 15 39 15 16 11 2 2 56 29 107
2017 PC-02 15 43 17 17 9 0 0 58 26 46
2017 PC-03 11 47 8 11 17 3 3 61 30 36
2014 PC 11 36 21 16 11 3 1 49 28 87
2014 PC-02 10 52 13 16 6 3 0 65 22 38
2014 PC-03 13 25 25 17 15 2 2 40 33 46
2011 PC 11 29 13 21 21 4 1 43 44 168
2011 PC-02 10 33 13 19 20 4 0 45 41 89
2011 PC-03 12 23 17 25 20 2 2 36 47 60

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 14 52 15 12 6 0 0 66 19 97
2018 PC-02 10 56 19 8 6 0 0 67 15 48
2018 PC-03 21 51 10 18 0 0 0 72 18 39
2017 PC 15 47 17 14 4 3 0 64 18 107
2017 PC-02 11 58 13 15 2 2 0 70 17 46
2017 PC-03 11 53 27 5 3 0 0 64 8 36

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 36 38 14 6 3 3 0 76 10 96
2018 PC-02 38 38 6 9 6 2 0 78 15 47
2018 PC-03 41 41 13 0 0 5 0 86 0 39
2017 PC 31 44 11 5 5 4 0 79 10 107
2017 PC-02 34 45 15 2 4 0 0 79 6 46
2017 PC-03 22 62 5 8 0 3 0 86 8 36
2014 PC 26 54 8 7 0 6 0 84 7 87
2014 PC-02 29 45 13 5 0 8 0 80 6 38
2014 PC-03 23 62 4 9 0 2 0 87 9 46

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 24 58 8 5 1 3 0 85 6 96
2018 PC-02 28 47 11 9 2 4 0 78 11 47
2018 PC-03 23 69 5 0 0 3 0 95 0 39
2017 PC 31 52 9 5 2 1 0 83 8 107
2017 PC-02 24 55 13 9 0 0 0 79 9 46
2017 PC-03 36 56 3 6 0 0 0 92 6 36
2014 PC 24 59 10 4 2 1 0 83 7 87
2014 PC-02 31 48 16 3 3 0 0 79 5 38
2014 PC-03 19 66 6 6 0 2 0 87 7 46
2011 PC 24 52 13 7 3 1 0 77 10 168
2011 PC-02 15 63 15 6 2 0 0 78 8 89
2011 PC-03 32 38 15 8 3 3 0 72 12 60

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 44 40 11 3 2 0 0 84 5 95
2018 PC-02 51 32 13 0 4 0 0 83 4 47
2018 PC-03 38 49 10 3 0 0 0 87 3 39
2017 PC 37 45 6 5 5 1 0 83 10 107
2017 PC-02 36 51 4 4 4 0 0 87 9 46
2017 PC-03 33 49 3 8 4 3 0 85 12 36
2014 PC 29 44 16 8 3 0 0 73 11 87
2014 PC-02 32 39 16 13 0 0 0 71 13 38
2014 PC-03 30 47 15 4 4 0 0 77 8 46
2011 PC 30 40 17 9 5 0 0 70 14 168
2011 PC-02 24 40 19 12 4 0 0 64 17 89
2011 PC-03 33 42 15 7 3 0 0 75 10 60

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 39 35 15 6 5 0 0 74 12 95
2018 PC-02 51 28 13 2 6 0 0 79 9 47
2018 PC-03 34 47 11 5 3 0 0 82 8 38
2017 PC 40 36 16 5 3 0 0 75 8 107
2017 PC-02 45 36 13 4 2 0 0 81 6 46
2017 PC-03 47 31 11 11 0 0 0 78 11 36
2014 PC 33 31 15 18 2 1 0 65 20 87
2014 PC-02 24 34 21 21 0 0 0 58 21 38
2014 PC-03 38 32 11 15 4 0 0 70 19 46
2011 PC 36 40 12 7 5 0 0 76 12 168
2011 PC-02 35 39 17 7 2 0 0 74 9 89
2011 PC-03 37 38 8 10 7 0 0 75 17 60

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 33 42 9 9 6 0 0 75 16 95
2018 PC-02 43 34 9 9 6 0 0 77 15 47
2018 PC-03 29 50 11 8 3 0 0 79 11 38
2017 PC 31 37 17 9 5 0 0 69 14 107
2017 PC-02 40 34 11 11 4 0 0 74 15 46
2017 PC-03 28 47 11 12 3 0 0 75 15 36
2014 PC 22 34 18 22 3 0 0 56 26 87
2014 PC-02 16 29 27 26 3 0 0 45 29 38
2014 PC-03 30 36 13 17 4 0 0 66 21 46
2011 PC 27 35 18 12 7 1 0 63 19 168
2011 PC-02 25 33 24 16 2 1 0 58 18 89
2011 PC-03 30 37 10 10 13 0 0 67 23 60

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 39 28 18 5 7 3 0 69 13 96
2018 PC-02 53 17 17 4 4 4 0 73 9 47
2018 PC-03 31 41 15 5 5 3 0 74 11 39
2017 PC 41 33 9 11 4 1 2 75 16 107
2017 PC-02 49 26 11 11 2 2 0 76 13 46
2017 PC-03 42 45 8 3 3 0 0 86 5 36
2014 PC 27 40 12 12 5 3 0 70 17 87
2014 PC-02 24 45 16 13 0 3 0 70 13 38
2014 PC-03 32 38 6 13 9 2 0 72 22 46
2011 PC 39 30 15 9 4 2 1 71 13 168
2011 PC-02 37 31 20 4 3 3 0 71 8 89
2011 PC-03 43 27 10 13 5 2 0 71 19 60
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PC 18 41 41 97
2018 PC-02 8 42 50 48
2018 PC-03 26 49 26 39
2017 PC 16 42 42 106
2017 PC-02 9 40 51 46
2017 PC-03 17 54 29 35
2014 PC 21 41 38 87
2014 PC-02 26 34 39 38
2014 PC-03 19 45 36 46
2011 PC 16 50 34 168
2011 PC-02 16 53 31 89
2011 PC-03 13 47 40 60

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PC 18 53 6 6 18 0 17
2018 PC-03 30 50 0 0 20 0 10
2017 PC 26 5 14 15 35 5 16
2014 PC 10 42 10 27 9999 10 18
2014 PC-02 0 40 20 20 9999 20 10
2011 PC 31 15 15 15 9999 23 26
2011 PC-02 43 14 7 7 9999 29 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 10 90 97
2018 PC-02 13 88 48

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PC 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PC 50 10

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PC 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 11 21 23 8 5 25 6 46 20 95
2018 PC-02 13 23 21 4 6 23 9 53 16 47
2018 PC-03 11 18 21 11 3 32 5 46 21 38
2017 PC 10 19 25 11 7 25 3 40 25 107
2017 PC-02 2 28 28 6 6 25 4 43 18 46
2017 PC-03 11 20 19 14 6 27 3 44 29 36
2014 PC 10 25 20 7 4 27 7 52 17 87
2014 PC-02 13 26 16 16 3 21 5 53 25 38
2014 PC-03 8 26 21 0 4 32 8 57 7 46

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 22 42 21 8 3 3 0 66 12 95
2018 PC-02 21 53 17 6 2 0 0 74 9 47
2018 PC-03 29 34 18 8 3 8 0 69 11 38
2017 PC 23 36 21 10 5 5 0 62 16 107
2017 PC-02 24 43 19 9 2 4 0 69 11 46
2017 PC-03 25 42 14 14 4 3 0 68 18 36
2014 PC 25 38 16 7 3 11 0 71 11 87
2014 PC-02 37 26 18 8 3 8 0 69 11 38
2014 PC-03 17 47 15 4 2 15 0 75 7 46
2011 PC 34 46 13 3 1 2 1 83 4 168
2011 PC-02 31 47 15 3 0 3 0 81 3 89
2011 PC-03 35 47 12 3 2 2 0 83 5 60
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 6 94 97

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 8 21 22 4 1 36 7 52 9 95
2018 PC-02 13 23 19 4 0 31 10 61 7 48
2018 PC-03 5 24 18 5 0 45 3 55 10 38
2017 PC 9 22 21 6 6 35 3 49 18 107
2017 PC-02 4 23 28 0 4 36 4 46 7 46
2017 PC-03 5 31 22 5 3 30 3 55 12 36
2014 PC 9 22 17 7 3 36 6 54 17 87
2014 PC-02 10 24 16 5 3 34 8 59 14 38
2014 PC-03 8 19 19 9 2 38 4 48 19 46

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 20 43 22 7 1 7 0 67 9 96
2018 PC-02 23 50 15 6 2 4 0 76 9 48
2018 PC-03 21 41 23 10 0 5 0 65 11 39
2017 PC 25 47 11 5 6 8 0 77 11 107
2017 PC-02 28 55 9 2 2 4 0 87 4 46
2017 PC-03 22 48 11 5 3 11 0 78 9 36
2014 PC 27 43 12 7 1 10 0 77 9 87
2014 PC-02 31 40 16 3 0 10 0 79 3 38
2014 PC-03 25 42 8 11 2 11 0 76 14 46
2011 PC 38 40 13 6 1 3 0 80 7 168
2011 PC-02 30 47 15 4 0 3 0 80 5 89
2011 PC-03 40 33 13 8 2 3 0 76 10 60
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 12 25 31 14 18 0 0 37 32 97
2018 PC-02 13 25 33 19 10 0 0 38 29 48
2018 PC-03 8 28 28 13 23 0 0 36 36 39
2017 PC 14 19 18 23 26 0 0 33 49 107
2017 PC-02 11 17 30 17 26 0 0 28 43 46
2017 PC-03 14 25 11 22 29 0 0 38 51 36

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 5 18 28 31 19 0 0 23 49 97
2018 PC-02 4 13 27 40 17 0 0 17 56 48
2018 PC-03 3 26 31 23 18 0 0 28 41 39
2017 PC 17 13 33 22 15 0 0 30 37 107
2017 PC-02 6 9 36 30 19 0 0 15 49 46
2017 PC-03 8 22 39 19 12 0 0 30 31 36

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 12 34 30 14 8 0 1 47 23 97
2018 PC-02 10 38 29 15 6 0 2 49 21 48
2018 PC-03 8 36 33 18 5 0 0 44 23 39
2017 PC 25 27 25 15 7 0 2 53 22 107
2017 PC-02 19 34 25 15 6 0 0 53 21 46
2017 PC-03 14 28 30 22 6 0 0 42 28 36

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 6 19 32 21 22 0 0 25 43 96
2018 PC-02 6 13 38 17 27 0 0 19 44 48
2018 PC-03 3 26 32 26 13 0 0 29 39 38
2017 PC 17 11 31 23 18 1 0 28 41 107
2017 PC-02 9 15 28 26 23 0 0 23 49 46
2017 PC-03 6 14 36 27 15 3 0 20 43 36

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 22 38 24 11 4 0 1 60 16 96
2018 PC-02 23 40 23 13 0 0 0 64 13 47
2018 PC-03 15 36 28 10 10 0 0 51 21 39
2017 PC 31 32 25 8 4 1 0 63 12 107
2017 PC-02 21 36 28 9 4 2 0 58 13 46
2017 PC-03 22 33 22 16 6 0 0 55 23 36

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 10 33 27 21 8 0 0 44 29 96
2018 PC-02 11 34 28 19 9 0 0 45 28 47
2018 PC-03 5 33 26 26 10 0 0 38 36 39
2017 PC 22 26 34 13 5 0 0 48 18 106
2017 PC-02 19 34 32 11 4 0 0 53 15 46
2017 PC-03 6 20 48 23 4 0 0 25 26 35

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 9 44 33 6 7 0 0 54 13 97
2018 PC-02 10 40 35 13 2 0 0 50 15 48
2018 PC-03 8 51 36 0 5 0 0 59 5 39
2017 PC 17 40 24 13 5 0 1 58 18 107
2017 PC-02 17 47 19 11 4 0 2 65 15 46
2017 PC-03 11 34 38 14 3 0 0 45 16 36

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 5 41 33 14 6 0 0 46 21 97
2018 PC-02 4 42 29 23 2 0 0 46 25 48
2018 PC-03 8 41 36 8 8 0 0 49 15 39
2017 PC 18 32 24 17 8 0 1 51 25 107
2017 PC-02 6 36 32 19 4 0 2 43 24 46
2017 PC-03 11 37 22 19 11 0 0 48 30 36

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 19 47 23 7 4 0 0 66 11 97
2018 PC-02 23 50 17 6 4 0 0 73 10 48
2018 PC-03 13 56 26 3 3 0 0 69 5 39
2017 PC 21 32 28 12 6 0 1 54 18 107
2017 PC-02 15 34 32 13 4 0 2 50 17 46
2017 PC-03 19 28 34 14 5 0 0 47 19 36

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 18 36 28 12 6 0 0 54 19 97
2018 PC-02 15 44 27 10 4 0 0 58 15 48
2018 PC-03 18 36 26 15 5 0 0 54 21 39
2017 PC 28 36 13 15 7 0 2 65 22 107
2017 PC-02 25 36 11 15 9 0 4 65 24 46
2017 PC-03 14 41 20 20 5 0 0 55 25 36

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 48 35 10 6 0 0 0 84 6 97
2018 PC-02 44 38 13 6 0 0 0 81 6 48
2018 PC-03 56 31 8 5 0 0 0 87 5 39
2017 PC 46 36 7 8 2 0 0 83 10 107
2017 PC-02 47 45 2 4 2 0 0 91 6 46
2017 PC-03 55 22 11 9 3 0 0 77 12 36

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 86 5 2 2 0 0 5 96 2 97
2018 PC-02 81 6 2 4 0 0 6 93 4 48
2018 PC-03 87 5 3 0 0 0 5 97 0 39

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 73 14 5 4 2 1 0 89 6 97
2018 PC-02 73 10 6 6 2 2 0 85 9 48
2018 PC-03 77 15 3 3 3 0 0 92 5 39
2017 PC 72 17 6 2 3 0 0 89 5 107
2017 PC-02 77 15 4 4 0 0 0 91 4 46
2017 PC-03 74 17 5 0 4 0 0 91 4 36

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 43 39 10 4 3 0 0 82 7 97
2018 PC-02 31 46 19 2 2 0 0 77 4 48
2018 PC-03 51 38 3 5 3 0 0 90 8 39
2017 PC 51 41 4 3 1 0 0 91 4 107
2017 PC-02 36 53 4 6 0 0 0 89 6 46
2017 PC-03 66 28 0 3 4 0 0 94 6 36

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 48 31 15 3 2 0 0 79 5 97
2018 PC-02 44 42 10 4 0 0 0 85 4 48
2018 PC-03 51 21 26 3 0 0 0 72 3 39
2017 PC 64 22 8 3 3 0 0 86 6 105
2017 PC-02 60 26 6 6 2 0 0 85 9 46
2017 PC-03 59 19 16 3 3 0 0 78 5 36

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 52 24 5 4 0 0 15 89 5 96
2018 PC-02 42 35 8 8 0 0 6 82 9 48
2018 PC-03 61 16 3 0 0 0 21 97 0 38
2017 PC 58 19 5 4 2 0 12 88 7 107
2017 PC-02 45 26 11 9 2 0 8 77 12 46
2017 PC-03 63 14 0 3 4 0 16 92 8 36

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 46 35 14 2 2 0 0 81 4 97
2018 PC-02 50 40 8 2 0 0 0 90 2 48
2018 PC-03 44 33 18 3 3 0 0 77 5 39
2017 PC 61 27 10 2 0 0 0 88 2 107
2017 PC-02 70 19 9 2 0 0 0 89 2 46
2017 PC-03 50 42 8 0 0 0 0 92 0 36

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 45 25 16 3 11 0 0 70 15 96
2018 PC-02 49 13 21 4 13 0 0 62 17 47
2018 PC-03 49 36 8 0 8 0 0 85 8 39
2017 PC 51 15 15 12 6 0 1 67 18 107
2017 PC-02 57 11 11 15 4 0 2 69 20 46
2017 PC-03 59 22 16 3 0 0 0 81 3 36

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 42 43 11 1 0 0 2 87 1 97
2018 PC-02 31 54 15 0 0 0 0 85 0 48
2018 PC-03 51 38 8 0 0 0 3 92 0 39
2017 PC 47 39 8 6 0 0 0 86 6 107
2017 PC-02 49 42 6 2 0 0 0 91 2 46
2017 PC-03 39 44 11 5 0 0 0 84 5 36

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 3 29 39 25 4 0 0 32 29 97
2018 PC-02 4 23 42 29 2 0 0 27 31 48
2018 PC-03 3 38 33 18 8 0 0 41 26 39
2017 PC 5 33 42 14 7 0 0 38 21 107
2017 PC-02 0 28 49 13 11 0 0 28 23 46
2017 PC-03 0 27 50 16 6 0 0 27 23 36

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 7 25 49 18 1 0 0 19 32 97
2018 PC-02 6 23 56 13 2 0 0 15 29 48
2018 PC-03 8 26 41 26 0 0 0 26 33 39
2017 PC 8 22 42 21 6 0 2 28 30 106
2017 PC-02 7 22 52 17 2 0 0 20 28 45
2017 PC-03 9 25 41 22 3 0 0 25 34 36

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 24 50 11 14 1 0 0 74 15 96
2018 PC-02 26 47 13 15 0 0 0 72 15 47
2018 PC-03 26 54 13 5 3 0 0 79 8 39
2017 PC 16 45 17 9 11 2 0 63 20 107
2017 PC-02 6 58 23 4 9 0 0 64 13 46
2017 PC-03 19 51 14 11 6 0 0 70 17 36

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 14 46 15 11 11 1 0 61 23 97
2018 PC-02 15 54 13 6 13 0 0 69 19 48
2018 PC-03 18 44 18 10 8 3 0 63 18 39
2017 PC 14 46 12 13 11 3 0 62 25 107
2017 PC-02 13 55 11 11 9 2 0 70 20 46
2017 PC-03 11 44 14 19 12 0 0 55 31 36
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 19 34 27 9 11 0 0 19 81 97
2018 PC-02 10 44 29 10 6 0 0 10 90 48
2018 PC-03 23 26 28 8 15 0 0 23 77 39
2017 PC 18 21 19 18 20 3 1 19 81 107
2017 PC-02 15 26 21 24 11 2 2 16 84 46
2017 PC-03 25 8 30 17 11 8 0 27 73 36

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PC 19 79
2018 PC-02 21 43
2018 PC-03 13 30
2017 PC 24 82
2017 PC-02 18 37
2017 PC-03 8 24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PC 29 79
2018 PC-02 26 43
2018 PC-03 30 30
2017 PC 29 82
2017 PC-02 26 37
2017 PC-03 33 24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PC 24 79
2018 PC-02 28 43
2018 PC-03 10 30
2017 PC 20 82
2017 PC-02 26 37
2017 PC-03 12 24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PC 54 79
2018 PC-02 56 43
2018 PC-03 50 30
2017 PC 61 82
2017 PC-02 76 37
2017 PC-03 50 24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PC 5 79
2018 PC-02 5 43
2018 PC-03 7 30
2017 PC 7 82
2017 PC-02 3 37
2017 PC-03 12 24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PC 32 79
2018 PC-02 30 43
2018 PC-03 33 30

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PC 38 79
2018 PC-02 58 43
2018 PC-03 13 30
2017 PC 46 82
2017 PC-02 47 37
2017 PC-03 39 24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PC 5 30 24 12 8 21 76
2018 PC-02 2 34 27 12 5 20 41
2018 PC-03 10 24 24 10 10 21 29
2017 PC 5 41 17 9 7 21 80
2017 PC-02 5 27 24 16 5 22 36
2017 PC-03 4 42 16 0 17 21 24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 27 73 78
2018 PC-02 21 79 42
2018 PC-03 37 63 30

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 1 19 15 33 28 1 3 21 63 79
2018 PC-02 2 19 21 33 21 0 5 22 56 43
2018 PC-03 0 17 7 30 43 3 0 17 76 30
2017 PC 10 19 10 29 24 0 8 32 57 82
2017 PC-02 5 31 8 26 21 0 8 40 51 37
2017 PC-03 4 17 8 33 34 0 4 22 70 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 0 8 10 24 47 4 8 9 80 79
2018 PC-02 0 12 16 21 40 5 7 13 68 43
2018 PC-03 0 3 0 27 57 3 10 4 96 30
2017 PC 2 10 6 21 52 2 6 13 80 82
2017 PC-02 0 11 8 13 55 3 11 12 79 37
2017 PC-03 0 12 8 25 47 4 4 13 78 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 43 22 19 2 8 0 6 69 11 97
2018 PC-02 50 27 6 2 6 0 8 84 9 48
2018 PC-03 36 18 26 3 13 0 5 57 16 39
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