2018 Public Service Employee Survey Results for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 54 8 17 0 0 0 75 17 24
2018 SI-02 0 69 8 23 0 0 0 69 23 13
2017 SI 17 40 12 31 0 0 0 58 31 17
2011 SI 20 31 6 34 9 0 0 51 43 35
2011 SI-02 24 29 6 35 6 0 0 53 41 17

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 63 25 4 8 0 0 0 88 8 24
2018 SI-02 46 38 8 8 0 0 0 85 8 13
2017 SI 60 35 6 0 0 0 0 94 0 17
2011 SI 80 17 3 0 0 0 0 97 0 35
2011 SI-02 82 18 0 0 0 0 0 100 0 17

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 63 21 4 13 0 0 0 83 13 24
2018 SI-02 46 31 8 15 0 0 0 77 15 13
2017 SI 64 25 6 6 0 0 0 88 6 17
2011 SI 66 31 0 3 0 0 0 97 3 35
2011 SI-02 65 35 0 0 0 0 0 100 0 17

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 42 38 21 0 0 0 0 79 0 24
2018 SI-02 31 54 15 0 0 0 0 85 0 13
2017 SI 54 35 6 0 6 0 0 88 6 17
2011 SI 37 31 14 9 0 3 6 75 9 35
2011 SI-02 29 35 18 6 0 6 6 73 7 17

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 33 54 13 0 0 0 0 88 0 24
2018 SI-02 23 62 15 0 0 0 0 85 0 13
2017 SI 40 42 0 17 0 0 0 83 17 17
2011 SI 49 40 9 3 0 0 0 89 3 35
2011 SI-02 47 47 6 0 0 0 0 94 0 17

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 50 13 13 0 0 0 75 13 24
2018 SI-02 23 46 15 15 0 0 0 69 15 13
2017 SI 31 46 12 6 6 0 0 77 12 17
2011 SI 20 37 17 26 0 0 0 57 26 35
2011 SI-02 12 47 18 24 0 0 0 59 24 17

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 17 50 13 13 8 0 0 67 21 24
2018 SI-02 8 62 8 15 8 0 0 69 23 13
2017 SI 35 42 12 6 6 0 0 77 12 17

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 29 54 17 0 0 0 0 83 0 24
2018 SI-02 31 54 15 0 0 0 0 85 0 13
2017 SI 54 35 6 6 0 0 0 88 6 17
2011 SI 31 46 17 3 3 0 0 77 6 35
2011 SI-02 24 53 18 6 0 0 0 76 6 17

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 54 17 8 0 0 0 75 8 24
2018 SI-02 23 46 15 15 0 0 0 69 15 13
2017 SI 19 52 0 23 6 0 0 71 29 17

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 58 38 4 0 0 0 0 96 0 24
2018 SI-02 54 38 8 0 0 0 0 92 0 13
2017 SI 58 36 6 0 0 0 0 94 0 17
2011 SI 69 29 3 0 0 0 0 97 0 35
2011 SI-02 71 29 0 0 0 0 0 100 0 17

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 63 4 13 0 0 0 83 13 24
2018 SI-02 23 62 0 15 0 0 0 85 15 13
2017 SI 12 54 0 29 6 0 0 65 35 17
2011 SI 40 40 6 11 3 0 0 80 14 35
2011 SI-02 35 41 6 12 6 0 0 76 18 17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 54 8 13 0 0 0 79 13 24
2018 SI-02 8 69 8 15 0 0 0 77 15 13
2017 SI 40 36 12 12 0 0 0 77 12 17

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 63 8 17 0 0 0 75 17 24
2018 SI-02 8 62 0 31 0 0 0 69 31 13
2017 SI 29 48 12 12 0 0 0 77 12 17
2011 SI 20 51 9 14 3 3 0 74 18 35
2011 SI-02 29 53 6 12 0 0 0 82 12 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 50 46 4 0 0 0 0 96 0 24
2018 SI-02 31 62 8 0 0 0 0 92 0 13
2017 SI 42 40 17 0 0 0 0 83 0 17
2011 SI 51 46 0 3 0 0 0 97 3 35
2011 SI-02 53 47 0 0 0 0 0 100 0 17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 46 29 13 13 0 0 0 75 13 24
2018 SI-02 38 38 15 8 0 0 0 77 8 13
2017 SI 54 35 0 6 0 0 6 94 6 17
2011 SI 31 34 11 14 9 0 0 66 23 35
2011 SI-02 29 41 12 12 6 0 0 71 18 17

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 21 54 8 8 0 0 17 29 24
2018 SI-02 0 23 54 8 15 0 0 23 23 13
2017 SI 0 31 40 17 12 0 0 29 31 17
2011 SI 17 46 34 0 0 0 3 0 65 35
2011 SI-02 18 59 18 0 0 0 6 0 81 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 29 29 13 8 0 0 21 50 24
2018 SI-02 8 38 31 8 15 0 0 23 46 13
2017 SI 12 36 23 12 12 6 0 25 51 17
2011 SI 26 23 26 20 0 3 3 21 52 35
2011 SI-02 35 12 18 24 0 6 6 27 53 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 29 33 4 8 8 4 14 48 24
2018 SI-02 8 8 46 8 15 8 8 27 18 13
2017 SI 17 23 36 17 0 0 6 18 43 17
2011 SI 23 29 26 14 0 3 6 16 56 35
2011 SI-02 29 18 29 18 0 0 6 19 50 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 4 46 29 13 0 4 43 9 24
2018 SI-02 0 0 46 31 23 0 0 54 0 13
2017 SI 0 6 40 35 19 0 0 54 6 17
2011 SI 23 26 23 17 9 0 3 26 50 35
2011 SI-02 24 18 18 24 12 0 6 38 44 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 17 29 33 0 0 0 33 38 24
2018 SI-02 15 15 31 38 0 0 0 38 31 13
2017 SI 17 23 36 12 12 0 0 23 40 17
2011 SI 40 34 11 9 3 0 3 12 76 35
2011 SI-02 41 29 12 12 0 0 6 13 75 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 21 17 17 21 4 0 39 43 24
2018 SI-02 15 15 31 8 31 0 0 38 31 13
2017 SI 17 12 35 25 6 0 6 33 31 17
2011 SI 14 9 26 17 14 6 14 39 29 35
2011 SI-02 18 6 29 6 24 6 12 36 29 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 21 42 13 8 4 4 23 32 24
2018 SI-02 0 15 62 0 15 0 8 17 17 13
2017 SI 6 23 52 0 6 0 13 7 33 17
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 33 25 13 4 13 0 52 19 24
2018 SI-02 0 31 46 15 0 8 0 33 17 13
2017 SI 12 17 13 12 29 6 12 35 49 17

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 38 29 13 13 0 8 0 73 14 24
2018 SI-02 31 15 15 23 0 15 0 55 27 13
2017 SI 29 23 17 31 0 0 0 52 31 17

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 0 21 8 33 4 29 4 31 56 24
2018 SI-02 0 15 0 38 8 31 8 25 75 13
2017 SI 6 12 40 25 0 12 6 21 30 17

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 46 42 13 0 0 0 0 88 0 24
2018 SI-02 31 46 23 0 0 0 0 77 0 13
2017 SI 40 36 0 17 6 0 0 77 23 17

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 38 54 8 0 0 0 0 92 0 24
2018 SI-02 38 54 8 0 0 0 0 92 0 13
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 54 17 4 0 0 0 79 4 24
2018 SI-02 23 69 8 0 0 0 0 92 0 13
2017 SI 52 23 0 19 6 0 0 75 25 17
2011 SI 34 37 17 9 3 0 0 71 11 35
2011 SI-02 29 47 12 12 0 0 0 76 12 17

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 42 38 8 8 0 4 0 83 9 24
2018 SI-02 38 31 15 8 0 8 0 75 8 13
2017 SI 40 29 6 8 12 6 0 74 20 17
2011 SI 37 26 23 6 3 3 3 67 9 35
2011 SI-02 35 24 29 6 6 0 0 59 12 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 50 42 0 4 0 4 0 96 4 24
2018 SI-02 54 31 0 8 0 8 0 92 8 13
2017 SI 40 35 0 12 13 0 0 75 25 17
2011 SI 51 6 11 17 6 6 3 63 25 35
2011 SI-02 53 6 12 24 6 0 0 59 29 17

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 63 29 8 0 0 0 0 92 0 24
2018 SI-02 77 23 0 0 0 0 0 100 0 13
2017 SI 52 23 6 19 0 0 0 75 19 17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 33 42 17 8 0 0 0 75 8 24
2018 SI-02 31 54 15 0 0 0 0 85 0 13
2017 SI 58 12 6 25 0 0 0 69 25 17
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 38 21 4 0 13 0 71 5 24
2018 SI-02 15 38 23 0 0 23 0 70 0 13
2017 SI 29 40 6 12 8 6 0 74 20 17
2011 SI 9 31 26 17 9 9 0 44 28 35
2011 SI-02 12 29 24 12 12 12 0 47 27 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 29 38 21 0 0 0 42 21 24
2018 SI-02 8 31 38 23 0 0 0 38 23 13
2017 SI 17 29 35 12 8 0 0 46 19 17
2011 SI 9 17 20 31 17 3 3 27 52 35
2011 SI-02 12 18 12 35 18 6 0 31 56 17

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 13 25 38 8 4 0 26 48 24
2018 SI-02 15 15 31 31 8 0 0 31 38 13
2017 SI 6 29 23 35 8 0 0 35 42 17
2011 SI 3 20 17 34 17 9 0 25 56 35
2011 SI-02 6 18 0 47 18 12 0 27 73 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 9 13 9 52 17 0 0 22 70 23
2018 SI-02 8 23 8 54 8 0 0 31 62 13
2017 SI 6 12 12 42 23 6 0 18 69 17
2011 SI 3 26 17 29 23 3 0 29 53 35
2011 SI-02 6 24 6 35 24 6 0 31 63 17
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 46 25 21 0 0 0 54 21 24
2018 SI-02 8 31 23 38 0 0 0 38 38 13
2017 SI 12 60 0 17 12 0 0 71 29 17
2011 SI 17 49 14 14 6 0 0 66 20 35
2011 SI-02 24 41 24 6 6 0 0 65 12 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 50 8 25 4 4 0 61 30 24
2018 SI-02 0 62 15 15 0 8 0 67 17 13
2017 SI 17 40 0 25 6 12 0 65 35 17
2011 SI 29 37 11 9 6 9 0 72 16 35
2011 SI-02 29 47 0 6 12 6 0 81 19 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 17 46 38 0 0 0 0 63 0 24
2018 SI-02 15 38 46 0 0 0 0 54 0 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 42 33 17 0 4 0 48 17 24
2018 SI-02 8 31 38 15 0 8 0 42 17 13
2017 SI 6 29 12 31 0 23 0 45 40 17
2011 SI 14 23 14 26 11 6 6 42 42 35
2011 SI-02 18 24 12 29 18 0 0 41 47 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 21 21 33 4 8 0 36 41 24
2018 SI-02 15 31 0 46 0 8 0 50 50 13
2017 SI 8 35 29 17 12 0 0 42 29 17
2011 SI 14 23 14 26 23 0 0 37 49 35
2011 SI-02 12 29 12 24 24 0 0 41 47 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 25 29 25 8 0 4 35 35 24
2018 SI-02 8 31 15 31 8 0 8 42 42 13
2017 SI 13 29 0 12 35 6 6 48 52 17
2011 SI 9 17 11 26 29 0 9 28 59 35
2011 SI-02 6 24 18 24 24 0 6 31 50 17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 42 33 4 4 4 0 57 9 24
2018 SI-02 15 46 23 8 0 8 0 67 8 13
2017 SI 6 83 6 6 0 0 0 88 6 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 33 25 17 0 4 0 57 17 24
2018 SI-02 23 31 15 23 0 8 0 58 25 13
2017 SI 29 42 29 0 0 0 0 71 0 17

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 54 17 0 0 4 0 83 0 24
2018 SI-02 23 46 23 0 0 8 0 75 0 13
2017 SI 42 52 6 0 0 0 0 94 0 17
2011 SI 31 40 17 9 0 3 0 74 9 35
2011 SI-02 35 47 12 6 0 0 0 82 6 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 35 61 4 0 0 0 0 96 0 23
2018 SI-02 42 50 8 0 0 0 0 92 0 12
2017 SI 31 64 6 0 0 0 0 94 0 17
2011 SI 23 49 11 6 11 0 0 71 17 35
2011 SI-02 24 47 6 6 18 0 0 71 24 17

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 54 29 4 0 0 0 67 4 24
2018 SI-02 15 46 38 0 0 0 0 62 0 13
2017 SI 31 35 17 17 0 0 0 65 17 17
2011 SI 20 31 11 31 6 0 0 51 37 35
2011 SI-02 29 35 0 29 6 0 0 65 35 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 17 46 33 4 0 0 0 63 4 24
2018 SI-02 23 38 38 0 0 0 0 62 0 13
2017 SI 25 29 29 17 0 0 0 54 17 17
2011 SI 14 37 11 31 6 0 0 51 37 35
2011 SI-02 18 47 0 24 12 0 0 65 35 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 33 29 13 4 0 0 54 17 24
2018 SI-02 23 23 38 8 8 0 0 46 15 13
2017 SI 36 17 23 6 6 12 0 61 13 17
2011 SI 26 43 9 11 6 6 0 73 18 35
2011 SI-02 35 41 12 6 0 6 0 81 6 17
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SI 13 42 46 24
2018 SI-02 15 46 38 13
2017 SI 23 35 42 17
2011 SI 20 49 31 35
2011 SI-02 18 35 47 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 8 25 13 4 25 21 23 31 24
2018 SI-02 0 0 31 23 8 15 23 0 50 13
2017 SI 12 23 12 19 6 12 17 49 35 17

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 25 50 13 0 4 0 35 13 24
2018 SI-02 8 8 62 23 0 0 0 15 23 13
2017 SI 17 35 17 19 0 12 0 59 22 17
2011 SI 29 43 9 14 3 3 0 74 18 35
2011 SI-02 35 29 6 24 6 0 0 65 29 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SI 0 100 24
2018 SI-02 0 100 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 8 33 0 0 42 13 27 0 24
2018 SI-02 0 15 38 0 0 23 23 29 0 13
2017 SI 12 42 12 0 0 23 12 82 0 17

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 38 42 4 0 13 0 48 5 24
2018 SI-02 0 38 46 8 0 8 0 42 8 13
2017 SI 12 48 17 0 0 17 6 77 0 17
2011 SI 29 51 11 3 0 6 0 85 3 35
2011 SI-02 24 47 18 6 0 6 0 75 6 17
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 29 33 13 17 0 0 38 29 24
2018 SI-02 8 46 23 8 15 0 0 54 23 13
2017 SI 23 29 12 17 19 0 0 52 36 17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 33 29 8 8 0 0 54 17 24
2018 SI-02 23 31 31 8 8 0 0 54 15 13
2017 SI 35 31 12 23 0 0 0 65 23 17

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 25 33 13 4 0 0 50 17 24
2018 SI-02 23 31 38 8 0 0 0 54 8 13
2017 SI 42 40 12 0 0 6 0 88 0 17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 17 42 21 17 0 0 21 38 24
2018 SI-02 8 23 46 15 8 0 0 31 23 13
2017 SI 23 12 13 40 6 0 6 37 49 17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 67 21 13 0 0 0 0 88 0 24
2018 SI-02 69 23 8 0 0 0 0 92 0 13
2017 SI 43 51 0 0 0 6 0 100 0 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 33 46 17 0 4 0 0 79 4 24
2018 SI-02 23 54 15 0 8 0 0 77 8 13
2017 SI 48 29 23 0 0 0 0 77 0 17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 21 50 17 13 0 0 0 71 13 24
2018 SI-02 23 54 23 0 0 0 0 77 0 13
2017 SI 12 54 17 17 0 0 0 65 17 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 50 17 17 4 0 0 63 21 24
2018 SI-02 15 54 23 8 0 0 0 69 8 13
2017 SI 23 25 29 17 0 0 6 51 18 17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 13 42 29 13 4 0 0 54 17 24
2018 SI-02 8 38 38 15 0 0 0 46 15 13
2017 SI 35 23 31 6 0 0 6 61 6 17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 42 33 21 4 0 0 0 75 4 24
2018 SI-02 46 38 15 0 0 0 0 85 0 13
2017 SI 46 48 6 0 0 0 0 94 0 17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 46 33 21 0 0 0 0 79 0 24
2018 SI-02 46 38 15 0 0 0 0 85 0 13
2017 SI 42 40 12 6 0 0 0 83 6 17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 79 21 0 0 0 0 0 100 0 24
2018 SI-02 69 31 0 0 0 0 0 100 0 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 83 17 0 0 0 0 0 100 0 24
2018 SI-02 85 15 0 0 0 0 0 100 0 13
2017 SI 83 6 6 0 0 6 0 94 0 17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 38 54 8 0 0 0 0 92 0 24
2018 SI-02 31 62 8 0 0 0 0 92 0 13
2017 SI 54 29 0 12 0 0 6 88 12 17

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 50 46 4 0 0 0 0 96 0 24
2018 SI-02 54 46 0 0 0 0 0 100 0 13
2017 SI 52 31 6 6 0 0 6 88 6 17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 54 0 0 0 0 0 46 100 0 24
2018 SI-02 54 0 0 0 0 0 46 100 0 13
2017 SI 54 12 6 0 0 0 29 92 0 17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 71 8 4 0 0 4 13 95 0 24
2018 SI-02 77 8 8 0 0 0 8 92 0 13
2017 SI 69 19 0 0 0 0 12 100 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 29 8 21 17 25 0 0 38 42 24
2018 SI-02 46 8 23 8 15 0 0 54 23 13
2017 SI 52 19 6 12 12 0 0 71 23 17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 42 46 13 0 0 0 0 88 0 24
2018 SI-02 38 46 15 0 0 0 0 85 0 13
2017 SI 65 23 12 0 0 0 0 88 0 17

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 4 38 46 13 0 0 0 42 13 24
2018 SI-02 8 46 46 0 0 0 0 54 0 13
2017 SI 17 42 29 12 0 0 0 60 12 17

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 4 46 33 8 0 0 42 13 24
2018 SI-02 8 0 54 38 0 0 0 38 8 13
2017 SI 0 17 29 29 25 0 0 54 17 17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 17 42 17 17 8 0 0 58 25 24
2018 SI-02 23 31 23 8 15 0 0 54 23 13
2017 SI 29 29 25 0 6 12 0 65 7 17

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 0 50 29 21 0 0 0 50 21 24
2018 SI-02 0 54 23 23 0 0 0 54 23 13
2017 SI 6 52 13 23 6 0 0 58 29 17
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 9 35 30 22 4 0 0 9 91 23
2018 SI-02 8 46 23 23 0 0 0 8 92 13
2017 SI 29 29 29 13 0 0 0 29 71 17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SI 38 21
2018 SI-02 33 12
2017 SI 0 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SI 29 21
2018 SI-02 33 12
2017 SI 8 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SI 29 21
2018 SI-02 33 12
2017 SI 19 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SI 38 21
2018 SI-02 42 12
2017 SI 51 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SI 0 21
2018 SI-02 0 12
2017 SI 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SI 29 21
2018 SI-02 17 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SI 29 21
2018 SI-02 33 12
2017 SI 65 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SI 0 60 10 5 10 15 20
2018 SI-02 0 45 9 9 18 18 11
2017 SI 0 53 18 0 9 20 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SI 43 57 21
2018 SI-02 50 50 12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 5 43 5 24 19 0 5 50 45 21
2018 SI-02 8 42 8 17 17 0 8 55 36 12
2017 SI 0 24 24 24 19 0 8 27 47 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 0 24 10 24 33 0 10 26 63 21
2018 SI-02 0 8 8 33 33 0 17 10 80 12
2017 SI 0 16 0 49 27 0 8 18 82 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 29 29 21 0 13 0 8 64 14 24
2018 SI-02 23 15 31 0 23 0 8 42 25 13
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