2018 Public Service Employee Survey Results for Parks Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 44 8 11 4 0 0 77 15 1503
2018 3 to 10 years in current department or agency 23 44 10 17 6 0 0 67 22 1465
2018 11 to 20 years in current department or agency 17 48 12 15 7 0 1 65 23 761
2018 More than 20 years in current department or agency 19 47 15 10 8 0 0 67 19 472
2017 Less than 3 years in current department or agency 36 38 10 11 4 0 0 75 16 1499
2017 3 to 10 years in current department or agency 22 40 10 19 9 0 0 62 28 1305
2017 11 to 20 years in current department or agency 19 39 14 20 7 0 0 58 28 739
2017 More than 20 years in current department or agency 23 42 14 13 8 0 0 65 21 467
2014 Less than 3 years in current department or agency 30 40 9 16 5 0 0 70 21 836
2014 3 to 10 years in current department or agency 20 40 13 19 7 0 0 61 26 1280
2014 11 to 20 years in current department or agency 15 41 14 21 9 0 0 56 30 695
2014 More than 20 years in current department or agency 19 39 12 20 10 0 0 58 30 507

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 36 8 5 3 0 0 85 7 1500
2018 3 to 10 years in current department or agency 48 35 9 6 2 0 0 83 8 1462
2018 11 to 20 years in current department or agency 49 37 8 4 1 0 0 86 6 761
2018 More than 20 years in current department or agency 47 36 9 5 3 0 0 83 8 472
2017 Less than 3 years in current department or agency 51 34 7 5 2 0 0 86 7 1497
2017 3 to 10 years in current department or agency 51 34 9 4 2 0 0 85 7 1305
2017 11 to 20 years in current department or agency 48 36 7 5 3 0 0 85 8 737
2017 More than 20 years in current department or agency 50 37 6 5 2 0 0 87 7 468
2014 Less than 3 years in current department or agency 50 37 7 3 2 0 0 87 6 838
2014 3 to 10 years in current department or agency 51 35 7 5 2 0 0 86 7 1280
2014 11 to 20 years in current department or agency 49 35 9 4 2 0 0 85 6 694
2014 More than 20 years in current department or agency 49 36 6 5 3 0 0 86 8 508

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 35 7 4 2 0 0 87 6 1496
2018 3 to 10 years in current department or agency 51 35 6 6 2 0 0 86 8 1460
2018 11 to 20 years in current department or agency 49 40 6 4 1 0 0 89 6 757
2018 More than 20 years in current department or agency 51 33 7 5 3 0 0 84 8 470
2017 Less than 3 years in current department or agency 56 33 6 4 1 0 0 89 5 1495
2017 3 to 10 years in current department or agency 53 34 6 5 2 0 0 87 7 1305
2017 11 to 20 years in current department or agency 52 34 6 5 3 0 0 86 8 737
2017 More than 20 years in current department or agency 53 37 4 4 2 0 0 89 6 468
2014 Less than 3 years in current department or agency 55 32 7 5 1 0 0 87 6 838
2014 3 to 10 years in current department or agency 53 33 7 5 1 0 0 86 7 1278
2014 11 to 20 years in current department or agency 53 37 4 4 1 0 0 90 6 695
2014 More than 20 years in current department or agency 53 33 6 5 3 0 0 87 8 508

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 31 10 6 2 1 1 82 8 1498
2018 3 to 10 years in current department or agency 37 36 11 9 7 0 0 73 15 1464
2018 11 to 20 years in current department or agency 33 35 12 12 8 0 0 69 20 760
2018 More than 20 years in current department or agency 34 35 13 10 6 0 0 70 17 470
2017 Less than 3 years in current department or agency 51 29 11 6 2 1 1 81 8 1495
2017 3 to 10 years in current department or agency 37 34 10 11 7 0 1 72 18 1304
2017 11 to 20 years in current department or agency 31 37 12 13 7 0 0 68 21 737
2017 More than 20 years in current department or agency 35 37 11 9 7 0 0 73 16 468
2014 Less than 3 years in current department or agency 43 31 11 8 2 1 4 77 11 838
2014 3 to 10 years in current department or agency 38 33 12 10 5 0 1 72 15 1279
2014 11 to 20 years in current department or agency 32 36 12 12 7 1 1 69 19 695
2014 More than 20 years in current department or agency 32 35 13 12 7 0 1 67 19 508

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 10 5 2 0 0 83 7 1492
2018 3 to 10 years in current department or agency 37 40 11 8 4 0 0 77 12 1458
2018 11 to 20 years in current department or agency 34 46 10 7 2 0 0 80 10 758
2018 More than 20 years in current department or agency 37 41 11 5 6 0 0 78 11 470
2017 Less than 3 years in current department or agency 47 39 7 5 3 0 0 86 7 1495
2017 3 to 10 years in current department or agency 39 44 8 7 3 0 0 82 10 1306
2017 11 to 20 years in current department or agency 36 44 10 6 4 0 0 81 10 738
2017 More than 20 years in current department or agency 38 46 6 8 3 0 0 84 10 469
2014 Less than 3 years in current department or agency 47 39 9 3 1 0 0 86 5 837
2014 3 to 10 years in current department or agency 38 44 8 7 3 0 0 82 9 1280
2014 11 to 20 years in current department or agency 35 46 8 7 4 0 0 81 11 694
2014 More than 20 years in current department or agency 33 47 8 9 3 0 0 80 12 508

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 37 13 8 4 0 0 74 12 1503
2018 3 to 10 years in current department or agency 25 35 15 15 10 0 0 60 25 1464
2018 11 to 20 years in current department or agency 17 38 18 15 12 0 0 55 27 758
2018 More than 20 years in current department or agency 18 37 16 16 12 1 0 55 28 472
2017 Less than 3 years in current department or agency 42 34 11 8 4 0 0 76 13 1494
2017 3 to 10 years in current department or agency 24 38 15 13 9 0 0 62 23 1304
2017 11 to 20 years in current department or agency 19 39 14 17 11 0 0 58 28 738
2017 More than 20 years in current department or agency 20 42 13 17 8 0 0 62 25 469
2014 Less than 3 years in current department or agency 37 38 10 10 4 0 0 75 15 837
2014 3 to 10 years in current department or agency 25 36 14 17 7 0 0 61 25 1280
2014 11 to 20 years in current department or agency 18 40 15 17 9 0 0 59 26 695
2014 More than 20 years in current department or agency 16 37 16 18 13 0 0 53 31 507

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 41 12 10 4 0 0 74 13 1501
2018 3 to 10 years in current department or agency 29 38 14 12 7 0 0 67 19 1464
2018 11 to 20 years in current department or agency 22 42 16 13 7 0 0 64 20 761
2018 More than 20 years in current department or agency 22 43 16 11 8 0 0 65 19 473
2017 Less than 3 years in current department or agency 36 43 9 8 4 0 0 79 12 1493
2017 3 to 10 years in current department or agency 27 41 12 14 6 0 0 68 20 1304
2017 11 to 20 years in current department or agency 24 45 12 13 6 0 0 69 19 738
2017 More than 20 years in current department or agency 26 45 12 12 5 0 0 71 17 469

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 39 8 3 2 0 0 88 5 1498
2018 3 to 10 years in current department or agency 43 39 9 6 2 0 0 83 8 1465
2018 11 to 20 years in current department or agency 41 39 9 7 4 1 0 81 10 760
2018 More than 20 years in current department or agency 41 40 10 4 3 1 0 82 8 471
2017 Less than 3 years in current department or agency 50 37 7 3 3 0 0 87 6 1489
2017 3 to 10 years in current department or agency 40 39 11 7 3 0 0 79 10 1306
2017 11 to 20 years in current department or agency 37 43 10 7 3 1 0 80 10 738
2017 More than 20 years in current department or agency 39 41 9 6 3 1 0 81 9 468
2014 Less than 3 years in current department or agency 48 35 11 4 1 1 0 84 5 836
2014 3 to 10 years in current department or agency 40 40 10 7 2 2 0 81 9 1276
2014 11 to 20 years in current department or agency 40 40 11 5 3 1 0 80 8 694
2014 More than 20 years in current department or agency 38 40 11 6 3 1 0 79 10 507

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 41 9 7 3 0 0 82 10 1499
2018 3 to 10 years in current department or agency 27 38 14 12 8 0 0 65 21 1463
2018 11 to 20 years in current department or agency 23 38 16 11 11 1 0 61 23 760
2018 More than 20 years in current department or agency 22 38 14 14 11 0 0 60 26 468
2017 Less than 3 years in current department or agency 44 35 11 6 4 0 0 79 10 1493
2017 3 to 10 years in current department or agency 26 38 13 12 9 1 0 65 21 1304
2017 11 to 20 years in current department or agency 23 37 16 14 10 0 0 60 24 739
2017 More than 20 years in current department or agency 25 38 13 14 10 0 0 63 24 468

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 34 8 2 1 0 0 89 3 1491
2018 3 to 10 years in current department or agency 55 33 8 3 1 0 0 88 4 1459
2018 11 to 20 years in current department or agency 54 35 7 3 1 0 0 89 4 756
2018 More than 20 years in current department or agency 61 29 5 2 2 0 0 91 4 467
2017 Less than 3 years in current department or agency 58 31 7 2 1 0 0 89 3 1495
2017 3 to 10 years in current department or agency 56 34 6 2 1 0 0 90 3 1301
2017 11 to 20 years in current department or agency 60 31 6 3 1 0 0 91 4 736
2017 More than 20 years in current department or agency 63 28 5 2 1 0 0 91 3 468
2014 Less than 3 years in current department or agency 68 25 5 1 0 0 0 94 2 836
2014 3 to 10 years in current department or agency 66 27 5 1 1 0 0 93 2 1277
2014 11 to 20 years in current department or agency 64 29 4 2 0 0 0 93 3 695
2014 More than 20 years in current department or agency 68 26 4 2 0 0 0 94 2 508

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 38 12 10 5 0 0 73 14 1493
2018 3 to 10 years in current department or agency 25 41 11 13 9 0 0 66 22 1461
2018 11 to 20 years in current department or agency 24 42 11 12 11 0 0 66 23 758
2018 More than 20 years in current department or agency 25 39 15 10 10 0 0 64 21 467
2017 Less than 3 years in current department or agency 38 39 11 9 3 0 0 77 13 1493
2017 3 to 10 years in current department or agency 26 42 9 14 8 0 0 69 22 1300
2017 11 to 20 years in current department or agency 22 47 9 15 7 0 0 70 21 736
2017 More than 20 years in current department or agency 27 42 10 15 6 0 0 69 21 469
2014 Less than 3 years in current department or agency 30 42 13 9 5 1 0 73 14 836
2014 3 to 10 years in current department or agency 23 41 12 15 8 0 0 65 23 1278
2014 11 to 20 years in current department or agency 18 45 13 14 9 0 0 63 23 695
2014 More than 20 years in current department or agency 18 47 10 14 11 0 0 65 25 508

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 11 9 4 0 0 76 12 1485
2018 3 to 10 years in current department or agency 30 36 15 11 8 0 0 65 19 1457
2018 11 to 20 years in current department or agency 27 38 15 11 9 0 0 65 20 758
2018 More than 20 years in current department or agency 26 38 17 10 10 0 0 64 19 466
2017 Less than 3 years in current department or agency 46 32 11 7 3 0 0 78 11 1494
2017 3 to 10 years in current department or agency 33 37 13 12 6 0 0 69 18 1299
2017 11 to 20 years in current department or agency 27 42 14 11 5 0 0 69 16 736
2017 More than 20 years in current department or agency 32 38 13 9 7 0 1 70 17 468
2014 Less than 3 years in current department or agency 40 36 13 9 3 0 0 76 12 838
2014 3 to 10 years in current department or agency 32 38 12 12 6 0 0 70 18 1279
2014 11 to 20 years in current department or agency 28 40 13 11 7 0 0 69 18 695
2014 More than 20 years in current department or agency 26 40 13 13 7 0 0 66 20 507

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 39 12 7 3 1 0 78 9 1498
2018 3 to 10 years in current department or agency 29 39 15 11 6 0 0 67 17 1459
2018 11 to 20 years in current department or agency 21 41 15 15 7 0 0 63 22 758
2018 More than 20 years in current department or agency 23 37 17 13 9 0 0 60 23 469
2017 Less than 3 years in current department or agency 44 37 10 6 3 0 0 82 8 1494
2017 3 to 10 years in current department or agency 30 41 12 12 5 0 0 71 16 1299
2017 11 to 20 years in current department or agency 23 42 17 13 5 0 0 66 17 736
2017 More than 20 years in current department or agency 30 42 10 11 7 0 1 72 18 469
2014 Less than 3 years in current department or agency 41 40 12 5 2 0 0 81 6 836
2014 3 to 10 years in current department or agency 29 41 13 11 4 0 1 70 16 1280
2014 11 to 20 years in current department or agency 24 42 17 11 6 0 0 66 17 694
2014 More than 20 years in current department or agency 26 38 15 12 8 0 0 64 20 508

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 32 6 4 1 0 0 88 6 1498
2018 3 to 10 years in current department or agency 45 37 10 6 2 0 0 83 7 1466
2018 11 to 20 years in current department or agency 43 39 12 4 2 0 0 83 5 758
2018 More than 20 years in current department or agency 49 36 7 6 2 0 0 85 8 472
2017 Less than 3 years in current department or agency 56 33 6 3 2 0 0 89 5 1494
2017 3 to 10 years in current department or agency 48 36 7 6 1 0 0 85 8 1299
2017 11 to 20 years in current department or agency 42 42 8 5 2 0 0 85 7 733
2017 More than 20 years in current department or agency 48 39 7 4 2 0 0 87 6 468
2014 Less than 3 years in current department or agency 58 32 6 3 1 0 0 90 4 836
2014 3 to 10 years in current department or agency 48 39 8 3 1 0 0 87 5 1278
2014 11 to 20 years in current department or agency 47 38 9 4 2 0 0 85 6 695
2014 More than 20 years in current department or agency 45 35 12 6 2 0 0 81 7 508

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 27 12 4 4 0 0 80 8 1504
2018 3 to 10 years in current department or agency 35 32 19 8 5 0 1 68 13 1469
2018 11 to 20 years in current department or agency 22 30 25 13 8 0 1 53 22 760
2018 More than 20 years in current department or agency 24 35 21 13 6 0 1 59 19 474
2017 Less than 3 years in current department or agency 51 31 11 4 2 0 1 82 7 1498
2017 3 to 10 years in current department or agency 33 35 18 8 4 0 1 69 13 1305
2017 11 to 20 years in current department or agency 21 36 22 12 7 0 2 58 19 739
2017 More than 20 years in current department or agency 25 34 25 9 5 0 2 60 15 468
2014 Less than 3 years in current department or agency 51 30 13 5 1 0 0 81 6 838
2014 3 to 10 years in current department or agency 30 32 20 10 6 0 1 63 16 1278
2014 11 to 20 years in current department or agency 21 36 24 13 6 0 1 57 19 694
2014 More than 20 years in current department or agency 23 33 24 12 6 0 2 57 18 508

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 16 31 27 17 1 2 46 22 1495
2018 3 to 10 years in current department or agency 10 24 35 22 8 0 1 30 35 1462
2018 11 to 20 years in current department or agency 11 30 40 14 3 1 1 17 42 759
2018 More than 20 years in current department or agency 11 27 44 13 4 1 1 17 39 473
2017 Less than 3 years in current department or agency 5 16 32 24 18 1 4 45 22 1491
2017 3 to 10 years in current department or agency 9 24 38 17 8 1 3 26 34 1297
2017 11 to 20 years in current department or agency 11 31 38 14 4 0 2 18 43 737
2017 More than 20 years in current department or agency 10 29 42 12 5 0 2 17 40 464
2014 Less than 3 years in current department or agency 6 19 28 26 15 2 3 44 26 836
2014 3 to 10 years in current department or agency 10 29 37 17 6 0 1 23 39 1274
2014 11 to 20 years in current department or agency 15 35 36 9 3 1 1 12 51 689
2014 More than 20 years in current department or agency 11 34 39 11 3 0 2 14 46 506

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 23 28 25 2 2 55 21 1491
2018 3 to 10 years in current department or agency 14 21 27 24 12 1 1 36 36 1456
2018 11 to 20 years in current department or agency 14 27 32 18 7 1 1 26 42 759
2018 More than 20 years in current department or agency 14 21 36 21 7 1 1 29 35 468
2017 Less than 3 years in current department or agency 5 13 21 22 30 4 4 57 20 1490
2017 3 to 10 years in current department or agency 11 20 31 20 13 2 3 35 33 1291
2017 11 to 20 years in current department or agency 11 27 33 18 8 1 2 27 39 736
2017 More than 20 years in current department or agency 11 19 35 22 9 3 2 32 31 463
2014 Less than 3 years in current department or agency 6 15 24 23 25 4 3 52 23 836
2014 3 to 10 years in current department or agency 13 22 34 18 9 2 2 28 37 1274
2014 11 to 20 years in current department or agency 16 30 32 14 6 1 1 20 47 691
2014 More than 20 years in current department or agency 15 32 31 14 5 0 2 19 48 507

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 21 26 18 17 3 4 38 34 1495
2018 3 to 10 years in current department or agency 20 26 29 15 7 1 2 23 47 1462
2018 11 to 20 years in current department or agency 21 29 33 11 4 1 2 15 51 757
2018 More than 20 years in current department or agency 18 28 36 11 4 2 1 15 48 472
2017 Less than 3 years in current department or agency 10 18 25 18 18 5 5 41 31 1490
2017 3 to 10 years in current department or agency 16 26 29 13 8 2 5 23 46 1295
2017 11 to 20 years in current department or agency 20 31 30 12 3 1 3 16 53 734
2017 More than 20 years in current department or agency 15 28 33 14 5 1 2 21 45 465
2014 Less than 3 years in current department or agency 11 19 27 19 15 5 5 37 33 835
2014 3 to 10 years in current department or agency 20 26 29 14 7 2 2 22 48 1273
2014 11 to 20 years in current department or agency 23 33 28 10 4 1 1 14 57 693
2014 More than 20 years in current department or agency 21 30 31 11 2 1 3 14 54 505

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 6 20 36 31 2 4 70 8 1490
2018 3 to 10 years in current department or agency 5 11 29 34 16 0 4 53 17 1461
2018 11 to 20 years in current department or agency 7 16 39 29 5 1 3 36 24 755
2018 More than 20 years in current department or agency 4 21 41 25 7 0 2 33 26 465
2017 Less than 3 years in current department or agency 2 6 17 31 35 2 7 72 9 1487
2017 3 to 10 years in current department or agency 5 10 27 31 19 1 6 54 16 1288
2017 11 to 20 years in current department or agency 9 18 37 27 7 1 3 35 27 728
2017 More than 20 years in current department or agency 6 15 40 27 8 1 3 36 22 462
2014 Less than 3 years in current department or agency 2 4 15 33 39 2 5 77 6 834
2014 3 to 10 years in current department or agency 6 13 32 31 14 1 3 47 19 1271
2014 11 to 20 years in current department or agency 7 19 37 28 6 2 2 35 27 689
2014 More than 20 years in current department or agency 7 20 41 22 4 1 4 28 28 503

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 13 24 26 22 3 3 51 23 1490
2018 3 to 10 years in current department or agency 19 24 27 18 10 1 2 28 44 1460
2018 11 to 20 years in current department or agency 26 31 26 11 4 0 2 15 58 758
2018 More than 20 years in current department or agency 27 31 27 11 3 0 1 14 59 471
2017 Less than 3 years in current department or agency 5 10 21 25 28 4 6 59 18 1489
2017 3 to 10 years in current department or agency 16 23 27 18 12 1 4 31 40 1297
2017 11 to 20 years in current department or agency 25 30 29 9 5 1 1 14 56 736
2017 More than 20 years in current department or agency 19 30 31 13 4 0 2 18 51 463
2014 Less than 3 years in current department or agency 10 15 24 20 25 3 4 48 27 836
2014 3 to 10 years in current department or agency 25 28 25 10 8 1 2 19 55 1275
2014 11 to 20 years in current department or agency 32 35 24 6 1 0 1 8 68 693
2014 More than 20 years in current department or agency 31 33 27 6 2 0 1 8 65 507

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 13 20 23 27 6 4 55 22 1487
2018 3 to 10 years in current department or agency 15 22 27 19 13 2 3 33 39 1456
2018 11 to 20 years in current department or agency 18 24 28 19 7 1 3 27 44 757
2018 More than 20 years in current department or agency 12 21 31 25 8 1 2 34 34 468
2017 Less than 3 years in current department or agency 6 10 18 20 30 8 9 60 18 1488
2017 3 to 10 years in current department or agency 12 18 27 22 15 1 4 40 32 1295
2017 11 to 20 years in current department or agency 13 21 31 21 9 2 3 32 36 737
2017 More than 20 years in current department or agency 9 20 31 26 10 1 3 37 30 466
2014 Less than 3 years in current department or agency 5 12 19 22 27 7 8 58 20 836
2014 3 to 10 years in current department or agency 12 20 30 21 12 2 4 35 34 1274
2014 11 to 20 years in current department or agency 14 24 31 21 8 1 2 30 39 691
2014 More than 20 years in current department or agency 12 22 30 22 9 1 4 33 36 504

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 18 26 21 19 4 3 43 28 1494
2018 3 to 10 years in current department or agency 14 26 30 17 8 2 3 26 42 1465
2018 11 to 20 years in current department or agency 20 28 34 11 4 2 2 16 49 757
2018 More than 20 years in current department or agency 17 30 32 15 3 1 2 18 48 469
2017 Less than 3 years in current department or agency 8 15 26 17 23 6 6 45 26 1490
2017 3 to 10 years in current department or agency 14 24 30 15 10 3 6 27 41 1297
2017 11 to 20 years in current department or agency 17 27 34 11 5 2 4 17 46 736
2017 More than 20 years in current department or agency 16 26 34 13 5 2 4 19 44 466
2014 Less than 3 years in current department or agency 8 15 29 17 20 6 5 42 26 835
2014 3 to 10 years in current department or agency 16 25 31 14 8 2 4 23 44 1275
2014 11 to 20 years in current department or agency 18 29 35 11 3 1 2 15 49 691
2014 More than 20 years in current department or agency 20 28 34 9 3 2 3 13 51 506
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 30 18 9 7 8 2 63 18 1500
2018 3 to 10 years in current department or agency 15 34 20 16 10 3 1 51 27 1461
2018 11 to 20 years in current department or agency 13 35 21 13 14 3 1 50 29 761
2018 More than 20 years in current department or agency 14 32 19 18 14 2 1 48 33 474
2017 Less than 3 years in current department or agency 29 30 14 10 5 6 5 66 18 1498
2017 3 to 10 years in current department or agency 18 31 16 16 13 3 2 52 31 1304
2017 11 to 20 years in current department or agency 17 36 15 15 13 3 2 55 29 740
2017 More than 20 years in current department or agency 17 36 16 15 13 2 1 55 28 465
2014 Less than 3 years in current department or agency 33 28 15 10 4 5 6 68 15 841
2014 3 to 10 years in current department or agency 24 33 15 13 9 3 3 61 23 1281
2014 11 to 20 years in current department or agency 22 38 16 14 8 2 1 61 23 695
2014 More than 20 years in current department or agency 22 37 15 14 8 3 2 62 23 509

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 31 8 11 4 1 0 77 15 1497
2018 3 to 10 years in current department or agency 32 33 11 14 9 1 0 65 23 1459
2018 11 to 20 years in current department or agency 27 36 12 13 13 0 0 63 26 761
2018 More than 20 years in current department or agency 27 35 10 16 11 1 0 63 27 473
2017 Less than 3 years in current department or agency 48 30 8 9 4 0 0 78 14 1497
2017 3 to 10 years in current department or agency 33 34 10 12 10 0 0 68 22 1302
2017 11 to 20 years in current department or agency 31 35 11 13 10 1 0 66 23 738
2017 More than 20 years in current department or agency 30 36 11 13 10 0 0 65 23 466
2014 Less than 3 years in current department or agency 45 30 9 10 6 1 0 75 16 840
2014 3 to 10 years in current department or agency 37 31 10 12 8 1 0 69 21 1281
2014 11 to 20 years in current department or agency 35 35 10 11 8 1 0 71 20 695
2014 More than 20 years in current department or agency 34 34 10 13 8 1 0 69 21 509

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 24 17 18 10 11 3 48 32 1496
2018 3 to 10 years in current department or agency 10 21 19 23 20 6 1 34 46 1459
2018 11 to 20 years in current department or agency 7 20 20 24 21 7 1 30 48 759
2018 More than 20 years in current department or agency 7 26 17 23 20 6 1 35 46 474
2017 Less than 3 years in current department or agency 15 23 17 16 8 18 3 48 30 1497
2017 3 to 10 years in current department or agency 8 21 15 25 21 9 1 33 50 1304
2017 11 to 20 years in current department or agency 7 23 19 24 17 7 2 33 46 739
2017 More than 20 years in current department or agency 8 24 19 25 15 8 1 35 44 466
2014 Less than 3 years in current department or agency 17 18 16 18 12 15 4 44 36 840
2014 3 to 10 years in current department or agency 10 24 19 21 17 8 2 37 42 1280
2014 11 to 20 years in current department or agency 10 23 20 26 15 6 1 35 44 695
2014 More than 20 years in current department or agency 8 27 20 25 13 6 1 37 41 510

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 33 8 7 3 0 0 83 10 1496
2018 3 to 10 years in current department or agency 36 40 10 8 5 0 0 77 13 1456
2018 11 to 20 years in current department or agency 30 44 10 10 5 0 0 74 16 761
2018 More than 20 years in current department or agency 31 43 9 11 6 0 0 74 17 472
2017 Less than 3 years in current department or agency 49 36 6 6 2 0 0 85 9 1496
2017 3 to 10 years in current department or agency 31 45 9 11 4 0 0 76 15 1304
2017 11 to 20 years in current department or agency 33 43 9 10 4 0 0 76 15 737
2017 More than 20 years in current department or agency 30 43 10 11 6 0 0 73 17 468
2014 Less than 3 years in current department or agency 45 41 7 5 2 0 0 87 6 841
2014 3 to 10 years in current department or agency 36 41 10 9 3 0 0 77 13 1279
2014 11 to 20 years in current department or agency 34 45 9 8 3 0 0 80 11 694
2014 More than 20 years in current department or agency 28 46 12 11 4 0 0 73 15 509

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 38 10 5 2 1 0 83 7 1498
2018 3 to 10 years in current department or agency 32 43 14 7 4 1 0 75 11 1462
2018 11 to 20 years in current department or agency 31 41 15 7 3 1 0 74 11 759
2018 More than 20 years in current department or agency 25 49 12 8 5 0 0 75 13 474
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 34 9 7 5 1 0 78 12 1500
2018 3 to 10 years in current department or agency 35 34 12 10 9 0 0 69 19 1465
2018 11 to 20 years in current department or agency 30 35 13 12 9 1 0 65 22 753
2018 More than 20 years in current department or agency 30 36 16 9 8 0 0 66 18 471
2017 Less than 3 years in current department or agency 43 33 9 9 5 1 1 77 14 1495
2017 3 to 10 years in current department or agency 34 33 11 11 10 0 0 68 21 1304
2017 11 to 20 years in current department or agency 30 36 12 13 7 1 1 68 20 738
2017 More than 20 years in current department or agency 30 39 13 9 9 0 0 70 18 469
2014 Less than 3 years in current department or agency 46 32 11 7 3 0 0 78 11 841
2014 3 to 10 years in current department or agency 37 34 11 11 7 0 0 72 18 1278
2014 11 to 20 years in current department or agency 33 35 12 11 8 1 1 69 19 694
2014 More than 20 years in current department or agency 28 38 16 10 7 1 0 67 17 510

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 27 9 5 3 1 0 83 8 1496
2018 3 to 10 years in current department or agency 44 30 11 8 6 0 0 75 14 1459
2018 11 to 20 years in current department or agency 37 33 13 9 6 1 0 70 16 753
2018 More than 20 years in current department or agency 38 37 10 7 7 1 0 76 14 469
2017 Less than 3 years in current department or agency 56 28 7 5 3 1 0 85 8 1496
2017 3 to 10 years in current department or agency 44 30 10 8 8 1 0 74 16 1305
2017 11 to 20 years in current department or agency 39 34 12 8 6 1 1 73 15 739
2017 More than 20 years in current department or agency 38 38 11 6 5 1 1 77 11 469
2014 Less than 3 years in current department or agency 57 26 7 6 3 1 0 83 9 841
2014 3 to 10 years in current department or agency 47 27 11 8 5 1 0 75 13 1279
2014 11 to 20 years in current department or agency 40 36 9 9 6 1 1 76 15 694
2014 More than 20 years in current department or agency 36 35 13 9 5 1 0 72 15 510

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 9 6 4 1 0 81 10 1495
2018 3 to 10 years in current department or agency 39 33 11 9 7 0 0 72 16 1458
2018 11 to 20 years in current department or agency 34 35 11 12 8 1 1 69 20 753
2018 More than 20 years in current department or agency 33 40 11 9 6 0 0 73 16 471
2017 Less than 3 years in current department or agency 51 30 8 7 3 0 1 82 10 1497
2017 3 to 10 years in current department or agency 39 33 9 11 8 0 0 72 19 1306
2017 11 to 20 years in current department or agency 38 34 10 10 7 0 0 73 17 738
2017 More than 20 years in current department or agency 33 39 10 11 7 0 1 72 18 469
2014 Less than 3 years in current department or agency 51 31 8 7 3 0 0 82 10 840
2014 3 to 10 years in current department or agency 41 33 11 10 5 0 0 74 15 1276
2014 11 to 20 years in current department or agency 37 36 9 9 7 0 1 74 16 694
2014 More than 20 years in current department or agency 34 35 12 11 6 1 0 70 18 509

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 21 6 3 3 1 0 88 5 1497
2018 3 to 10 years in current department or agency 57 25 9 3 5 1 0 82 9 1460
2018 11 to 20 years in current department or agency 49 28 11 5 7 1 0 78 11 752
2018 More than 20 years in current department or agency 47 30 11 7 4 1 0 78 11 470
2017 Less than 3 years in current department or agency 66 21 6 3 3 1 0 88 6 1498
2017 3 to 10 years in current department or agency 55 25 10 4 5 1 0 81 9 1307
2017 11 to 20 years in current department or agency 51 26 12 5 5 1 0 78 10 738
2017 More than 20 years in current department or agency 46 34 10 3 5 2 0 81 8 465

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 25 9 7 4 0 0 81 11 1496
2018 3 to 10 years in current department or agency 44 29 11 8 7 0 0 73 15 1464
2018 11 to 20 years in current department or agency 37 30 14 10 9 1 0 67 19 750
2018 More than 20 years in current department or agency 37 34 12 10 7 0 0 71 17 471
2017 Less than 3 years in current department or agency 57 25 7 6 4 0 0 82 10 1497
2017 3 to 10 years in current department or agency 46 28 10 8 9 0 0 74 16 1305
2017 11 to 20 years in current department or agency 43 29 11 10 7 0 0 73 17 737
2017 More than 20 years in current department or agency 42 33 10 7 6 0 1 76 14 467
2014 Less than 3 years in current department or agency 54 28 9 5 3 0 0 82 8 839
2014 3 to 10 years in current department or agency 46 30 10 8 6 0 0 76 14 1278
2014 11 to 20 years in current department or agency 43 33 9 8 6 0 1 76 15 695
2014 More than 20 years in current department or agency 37 36 12 8 6 0 0 74 14 509
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 41 13 11 2 2 5 72 14 213
2018 3 to 10 years in current department or agency 24 33 17 13 9 2 3 59 23 452
2018 11 to 20 years in current department or agency 15 35 20 18 5 2 4 54 25 333
2018 More than 20 years in current department or agency 18 34 21 13 8 0 5 55 23 214
2017 Less than 3 years in current department or agency 29 32 18 5 4 3 9 69 11 227
2017 3 to 10 years in current department or agency 20 38 12 16 10 2 3 61 27 400
2017 11 to 20 years in current department or agency 17 34 22 16 4 1 6 55 22 296
2017 More than 20 years in current department or agency 26 42 16 8 5 0 2 70 14 219
2014 Less than 3 years in current department or agency 29 38 10 7 7 7 3 74 15 110
2014 3 to 10 years in current department or agency 23 38 14 13 5 2 4 65 19 410
2014 11 to 20 years in current department or agency 22 36 16 12 7 4 3 62 21 291
2014 More than 20 years in current department or agency 22 45 15 10 5 1 3 69 15 236

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 27 10 6 3 6 0 80 9 1500
2018 3 to 10 years in current department or agency 26 31 19 12 8 5 0 59 21 1465
2018 11 to 20 years in current department or agency 20 33 19 13 11 4 0 55 25 760
2018 More than 20 years in current department or agency 17 31 20 14 15 3 0 49 30 474
2017 Less than 3 years in current department or agency 46 29 9 5 3 8 1 82 8 1497
2017 3 to 10 years in current department or agency 27 33 15 13 7 5 0 63 21 1307
2017 11 to 20 years in current department or agency 19 36 16 15 9 4 1 58 25 737
2017 More than 20 years in current department or agency 21 36 16 14 8 4 1 60 23 467
2014 Less than 3 years in current department or agency 42 33 7 7 4 6 1 81 12 839
2014 3 to 10 years in current department or agency 25 35 16 12 7 5 0 63 21 1279
2014 11 to 20 years in current department or agency 19 35 18 13 9 5 0 57 23 695
2014 More than 20 years in current department or agency 18 32 20 14 10 5 1 53 26 507

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 29 11 9 3 4 0 76 13 1497
2018 3 to 10 years in current department or agency 22 31 18 16 11 2 0 54 28 1460
2018 11 to 20 years in current department or agency 15 32 20 17 14 1 0 48 31 758
2018 More than 20 years in current department or agency 11 33 18 21 16 1 0 44 37 473
2017 Less than 3 years in current department or agency 43 31 10 7 4 4 1 78 11 1495
2017 3 to 10 years in current department or agency 22 32 17 17 10 2 0 55 28 1306
2017 11 to 20 years in current department or agency 14 36 15 23 10 2 1 50 34 735
2017 More than 20 years in current department or agency 17 37 17 16 11 1 0 56 27 469
2014 Less than 3 years in current department or agency 40 31 13 7 6 4 0 74 13 837
2014 3 to 10 years in current department or agency 22 30 19 17 11 2 0 53 28 1280
2014 11 to 20 years in current department or agency 14 33 19 17 14 2 0 49 32 694
2014 More than 20 years in current department or agency 15 32 16 18 16 2 0 48 35 507

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 31 16 12 6 6 0 64 19 1499
2018 3 to 10 years in current department or agency 14 27 22 21 13 3 0 43 35 1460
2018 11 to 20 years in current department or agency 9 30 20 22 16 3 0 40 39 757
2018 More than 20 years in current department or agency 7 27 21 23 18 4 0 36 42 473
2017 Less than 3 years in current department or agency 30 32 14 10 5 8 1 68 16 1495
2017 3 to 10 years in current department or agency 14 29 18 21 14 4 0 45 36 1301
2017 11 to 20 years in current department or agency 10 29 22 23 13 2 1 41 37 738
2017 More than 20 years in current department or agency 11 33 23 19 10 3 0 46 30 468
2014 Less than 3 years in current department or agency 24 38 13 12 6 6 1 67 19 836
2014 3 to 10 years in current department or agency 13 31 18 23 12 4 0 45 36 1280
2014 11 to 20 years in current department or agency 9 30 20 24 15 3 0 40 39 693
2014 More than 20 years in current department or agency 9 31 19 21 16 5 0 42 39 508

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 31 15 16 8 4 0 60 24 1494
2018 3 to 10 years in current department or agency 13 28 18 24 17 1 0 41 41 1461
2018 11 to 20 years in current department or agency 10 30 18 22 20 1 0 40 42 759
2018 More than 20 years in current department or agency 8 32 18 22 18 2 0 40 41 474
2017 Less than 3 years in current department or agency 29 34 12 13 7 6 1 67 20 1495
2017 3 to 10 years in current department or agency 15 30 16 21 15 3 0 46 38 1305
2017 11 to 20 years in current department or agency 9 34 17 20 16 2 0 44 38 739
2017 More than 20 years in current department or agency 10 36 17 21 13 2 0 48 34 469
2014 Less than 3 years in current department or agency 24 36 14 14 7 5 0 64 22 835
2014 3 to 10 years in current department or agency 13 31 16 23 14 2 0 45 38 1279
2014 11 to 20 years in current department or agency 10 30 19 24 16 2 0 40 41 693
2014 More than 20 years in current department or agency 10 31 18 22 16 3 0 42 40 508
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 40 12 7 2 1 0 80 8 1499
2018 3 to 10 years in current department or agency 23 43 17 11 5 0 0 66 17 1465
2018 11 to 20 years in current department or agency 22 41 17 12 8 1 0 63 20 762
2018 More than 20 years in current department or agency 21 41 16 13 7 1 0 63 21 472
2017 Less than 3 years in current department or agency 42 39 10 5 2 1 0 83 7 1497
2017 3 to 10 years in current department or agency 27 40 16 11 5 1 0 67 16 1302
2017 11 to 20 years in current department or agency 24 42 16 12 5 1 0 66 17 739
2017 More than 20 years in current department or agency 24 44 15 9 7 1 0 69 16 468
2014 Less than 3 years in current department or agency 37 40 11 8 2 2 0 80 9 837
2014 3 to 10 years in current department or agency 27 41 16 11 5 1 0 69 15 1278
2014 11 to 20 years in current department or agency 21 44 17 12 6 1 0 66 17 692
2014 More than 20 years in current department or agency 20 42 17 12 7 1 0 63 20 508

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32 13 10 4 2 1 72 15 1501
2018 3 to 10 years in current department or agency 29 39 14 10 6 1 1 69 16 1464
2018 11 to 20 years in current department or agency 30 38 14 8 7 2 1 69 16 761
2018 More than 20 years in current department or agency 25 43 11 11 7 2 0 70 19 473
2017 Less than 3 years in current department or agency 40 32 11 8 3 5 1 77 11 1495
2017 3 to 10 years in current department or agency 30 35 13 11 7 3 1 68 19 1299
2017 11 to 20 years in current department or agency 31 36 12 11 6 4 1 70 18 739
2017 More than 20 years in current department or agency 31 36 14 9 7 3 0 69 16 467
2014 Less than 3 years in current department or agency 35 36 11 7 5 3 2 76 13 835
2014 3 to 10 years in current department or agency 34 38 9 10 5 4 0 75 15 1277
2014 11 to 20 years in current department or agency 30 38 12 10 6 3 0 71 17 693
2014 More than 20 years in current department or agency 31 39 12 11 5 2 0 72 16 508

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 35 15 7 2 2 0 76 9 1495
2018 3 to 10 years in current department or agency 25 38 20 12 4 1 0 63 16 1457
2018 11 to 20 years in current department or agency 22 40 18 12 7 1 0 62 19 756
2018 More than 20 years in current department or agency 19 38 20 13 8 2 0 58 21 469

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 26 17 8 6 9 2 65 16 1498
2018 3 to 10 years in current department or agency 18 27 18 17 15 5 1 48 33 1464
2018 11 to 20 years in current department or agency 12 27 18 18 20 4 1 41 40 760
2018 More than 20 years in current department or agency 14 29 17 18 19 3 0 44 38 473
2017 Less than 3 years in current department or agency 29 25 14 10 7 12 3 64 20 1495
2017 3 to 10 years in current department or agency 17 24 16 18 17 7 2 44 39 1302
2017 11 to 20 years in current department or agency 13 23 16 21 19 6 1 39 44 738
2017 More than 20 years in current department or agency 14 30 20 17 15 3 1 46 33 467
2014 Less than 3 years in current department or agency 27 25 17 11 8 9 2 59 21 836
2014 3 to 10 years in current department or agency 15 26 16 19 15 8 1 45 37 1278
2014 11 to 20 years in current department or agency 11 28 15 22 18 5 2 42 42 693
2014 More than 20 years in current department or agency 13 30 17 17 18 3 1 45 37 508

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 31 17 10 5 5 0 67 16 1501
2018 3 to 10 years in current department or agency 16 31 18 19 14 2 0 48 34 1463
2018 11 to 20 years in current department or agency 11 30 20 20 17 1 0 42 38 762
2018 More than 20 years in current department or agency 10 28 22 22 15 2 1 39 38 473
2017 Less than 3 years in current department or agency 35 32 13 8 4 7 1 73 13 1493
2017 3 to 10 years in current department or agency 18 32 16 20 11 3 1 51 32 1307
2017 11 to 20 years in current department or agency 11 36 18 21 13 2 0 47 34 739
2017 More than 20 years in current department or agency 12 37 20 17 12 2 1 50 29 469
2014 Less than 3 years in current department or agency 30 31 13 8 5 9 4 69 16 837
2014 3 to 10 years in current department or agency 19 31 16 20 11 2 0 51 32 1278
2014 11 to 20 years in current department or agency 11 33 19 22 14 1 0 44 36 694
2014 More than 20 years in current department or agency 10 33 20 18 16 3 0 44 35 507

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 31 15 12 9 4 2 62 22 1497
2018 3 to 10 years in current department or agency 14 29 19 18 19 1 1 43 38 1463
2018 11 to 20 years in current department or agency 13 26 17 21 21 1 1 40 43 762
2018 More than 20 years in current department or agency 10 24 16 24 22 2 2 35 49 470
2017 Less than 3 years in current department or agency 29 28 13 12 7 7 5 65 21 1494
2017 3 to 10 years in current department or agency 18 28 15 17 17 2 2 49 36 1303
2017 11 to 20 years in current department or agency 12 30 17 21 19 1 1 43 40 739
2017 More than 20 years in current department or agency 11 28 16 22 17 2 3 41 42 468
2014 Less than 3 years in current department or agency 27 29 12 10 8 6 9 65 21 838
2014 3 to 10 years in current department or agency 20 27 13 18 16 3 3 50 36 1278
2014 11 to 20 years in current department or agency 13 30 15 19 21 2 1 44 41 693
2014 More than 20 years in current department or agency 12 25 15 21 24 2 1 38 46 508

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 40 15 9 3 3 0 73 12 1501
2018 3 to 10 years in current department or agency 17 38 21 13 9 2 0 56 22 1466
2018 11 to 20 years in current department or agency 16 36 22 14 9 3 0 53 24 762
2018 More than 20 years in current department or agency 13 36 25 12 11 3 0 50 24 473
2017 Less than 3 years in current department or agency 32 38 15 7 3 4 1 74 10 1498
2017 3 to 10 years in current department or agency 19 39 18 13 8 3 0 60 22 1306
2017 11 to 20 years in current department or agency 16 39 22 15 6 2 0 56 21 738
2017 More than 20 years in current department or agency 15 39 22 14 7 2 1 55 22 468

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 32 12 4 1 3 0 82 6 1490
2018 3 to 10 years in current department or agency 31 38 17 7 3 4 0 71 11 1451
2018 11 to 20 years in current department or agency 27 42 18 6 4 2 0 71 10 756
2018 More than 20 years in current department or agency 32 37 18 5 6 3 0 71 11 467
2017 Less than 3 years in current department or agency 47 30 12 3 2 5 1 82 6 1498
2017 3 to 10 years in current department or agency 35 35 17 6 2 4 1 74 9 1303
2017 11 to 20 years in current department or agency 26 42 18 6 4 5 1 71 10 738
2017 More than 20 years in current department or agency 30 42 16 5 4 3 1 74 9 467
2014 Less than 3 years in current department or agency 48 28 10 4 2 7 1 83 6 837
2014 3 to 10 years in current department or agency 37 35 15 5 2 5 1 76 8 1278
2014 11 to 20 years in current department or agency 32 42 16 3 2 4 0 78 6 694
2014 More than 20 years in current department or agency 29 40 14 8 3 5 0 73 12 509

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 35 9 3 1 1 0 87 4 1492
2018 3 to 10 years in current department or agency 32 41 15 7 4 2 0 74 11 1453
2018 11 to 20 years in current department or agency 26 46 15 7 4 2 0 74 11 756
2018 More than 20 years in current department or agency 27 45 15 7 5 2 0 73 12 470
2017 Less than 3 years in current department or agency 52 34 6 4 1 2 0 88 5 1493
2017 3 to 10 years in current department or agency 34 42 13 6 3 2 0 77 10 1304
2017 11 to 20 years in current department or agency 25 47 14 8 3 2 0 74 11 739
2017 More than 20 years in current department or agency 31 45 13 7 4 1 0 76 11 467
2014 Less than 3 years in current department or agency 51 36 6 5 1 2 0 89 6 837
2014 3 to 10 years in current department or agency 36 40 12 7 2 2 0 78 10 1277
2014 11 to 20 years in current department or agency 32 42 15 6 2 2 0 76 9 694
2014 More than 20 years in current department or agency 28 42 13 10 4 3 0 72 14 509

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 29 4 2 1 0 0 92 3 1491
2018 3 to 10 years in current department or agency 40 40 12 6 3 0 0 80 8 1453
2018 11 to 20 years in current department or agency 33 43 11 7 5 0 0 76 12 756
2018 More than 20 years in current department or agency 31 42 11 9 7 0 0 73 15 470
2017 Less than 3 years in current department or agency 64 28 4 2 1 0 0 93 3 1496
2017 3 to 10 years in current department or agency 42 40 9 6 3 0 0 82 9 1305
2017 11 to 20 years in current department or agency 31 44 12 9 4 0 0 75 13 737
2017 More than 20 years in current department or agency 34 43 10 8 6 0 0 76 14 468
2014 Less than 3 years in current department or agency 64 28 6 1 1 0 0 92 2 835
2014 3 to 10 years in current department or agency 44 37 10 5 3 0 0 82 8 1275
2014 11 to 20 years in current department or agency 35 40 13 6 4 0 0 76 11 693
2014 More than 20 years in current department or agency 33 39 14 9 5 0 0 72 14 507

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 27 9 4 2 0 0 84 6 1491
2018 3 to 10 years in current department or agency 35 35 16 9 6 0 0 70 15 1450
2018 11 to 20 years in current department or agency 30 33 19 8 8 1 0 64 16 757
2018 More than 20 years in current department or agency 29 36 17 9 9 0 0 65 18 468
2017 Less than 3 years in current department or agency 58 27 9 3 2 0 0 86 6 1493
2017 3 to 10 years in current department or agency 36 34 15 10 5 0 0 70 15 1303
2017 11 to 20 years in current department or agency 30 37 16 12 5 1 0 67 18 738
2017 More than 20 years in current department or agency 33 36 11 13 6 0 0 69 20 467
2014 Less than 3 years in current department or agency 56 30 9 3 2 0 0 87 4 838
2014 3 to 10 years in current department or agency 34 38 14 9 4 1 0 73 13 1278
2014 11 to 20 years in current department or agency 28 36 17 12 6 1 0 65 18 693
2014 More than 20 years in current department or agency 26 34 15 17 8 1 0 60 25 508

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 10 5 2 0 0 83 7 1490
2018 3 to 10 years in current department or agency 28 37 17 11 6 0 0 65 17 1450
2018 11 to 20 years in current department or agency 26 36 17 11 8 1 0 63 20 750
2018 More than 20 years in current department or agency 24 38 16 13 9 0 0 62 21 469
2017 Less than 3 years in current department or agency 54 30 9 5 2 0 0 84 7 1494
2017 3 to 10 years in current department or agency 31 36 15 12 6 0 0 67 18 1302
2017 11 to 20 years in current department or agency 24 42 14 14 6 0 0 66 20 739
2017 More than 20 years in current department or agency 27 41 11 13 7 0 0 69 20 468
2014 Less than 3 years in current department or agency 51 33 8 5 3 0 0 84 8 839
2014 3 to 10 years in current department or agency 29 38 17 12 4 0 0 67 16 1280
2014 11 to 20 years in current department or agency 22 40 16 14 8 1 0 63 22 693
2014 More than 20 years in current department or agency 23 36 15 17 9 0 0 59 26 509

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 24 17 8 3 3 1 71 12 1494
2018 3 to 10 years in current department or agency 32 26 18 13 8 2 0 59 22 1454
2018 11 to 20 years in current department or agency 34 29 17 11 6 3 0 64 18 756
2018 More than 20 years in current department or agency 36 31 14 8 7 3 1 70 15 470
2017 Less than 3 years in current department or agency 44 24 16 6 5 4 1 71 11 1495
2017 3 to 10 years in current department or agency 35 25 16 13 6 4 1 63 20 1304
2017 11 to 20 years in current department or agency 36 26 18 11 6 2 1 64 17 737
2017 More than 20 years in current department or agency 39 31 13 8 5 3 0 73 13 467
2014 Less than 3 years in current department or agency 43 24 15 10 4 5 0 70 15 838
2014 3 to 10 years in current department or agency 36 24 17 10 6 6 0 65 17 1279
2014 11 to 20 years in current department or agency 35 30 16 10 6 3 0 67 16 694
2014 More than 20 years in current department or agency 35 27 18 11 6 3 1 64 18 508
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 31 37 1481
2018 3 to 10 years in current department or agency 27 35 38 1459
2018 11 to 20 years in current department or agency 17 43 40 756
2018 More than 20 years in current department or agency 25 43 32 469
2017 Less than 3 years in current department or agency 34 31 36 1495
2017 3 to 10 years in current department or agency 27 39 34 1308
2017 11 to 20 years in current department or agency 17 46 37 736
2017 More than 20 years in current department or agency 24 45 31 467
2014 Less than 3 years in current department or agency 33 30 38 840
2014 3 to 10 years in current department or agency 23 38 38 1278
2014 11 to 20 years in current department or agency 16 46 37 692
2014 More than 20 years in current department or agency 19 51 30 507

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 15 12 7 61 4 508
2018 3 to 10 years in current department or agency 5 32 15 14 26 8 403
2018 11 to 20 years in current department or agency 18 38 18 12 4 9 134
2018 More than 20 years in current department or agency 71 13 5 6 1 3 122
2017 Less than 3 years in current department or agency 1 14 8 7 66 4 482
2017 3 to 10 years in current department or agency 6 30 18 16 22 9 356
2017 11 to 20 years in current department or agency 21 36 22 15 2 4 130
2017 More than 20 years in current department or agency 69 13 8 5 2 4 116
2014 Less than 3 years in current department or agency 1 23 15 19 9999 43 236
2014 3 to 10 years in current department or agency 5 39 18 19 9999 20 310
2014 11 to 20 years in current department or agency 12 48 12 20 9999 8 119
2014 More than 20 years in current department or agency 68 16 7 4 9999 5 106
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 88 1491
2018 3 to 10 years in current department or agency 17 83 1467
2018 11 to 20 years in current department or agency 19 81 762
2018 More than 20 years in current department or agency 17 83 475

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 172
2018 3 to 10 years in current department or agency 56 244
2018 11 to 20 years in current department or agency 45 134
2018 More than 20 years in current department or agency 40 74

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 172
2018 3 to 10 years in current department or agency 51 243
2018 11 to 20 years in current department or agency 60 136
2018 More than 20 years in current department or agency 67 72

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 171
2018 3 to 10 years in current department or agency 6 243
2018 11 to 20 years in current department or agency 9 133
2018 More than 20 years in current department or agency 12 73

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 171
2018 3 to 10 years in current department or agency 8 243

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 174
2018 3 to 10 years in current department or agency 30 243
2018 11 to 20 years in current department or agency 18 134
2018 More than 20 years in current department or agency 8 72

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 170
2018 3 to 10 years in current department or agency 3 243

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 174
2018 3 to 10 years in current department or agency 46 244
2018 11 to 20 years in current department or agency 42 134
2018 More than 20 years in current department or agency 45 72

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 172
2018 3 to 10 years in current department or agency 42 244
2018 11 to 20 years in current department or agency 43 134
2018 More than 20 years in current department or agency 53 72

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 172
2018 3 to 10 years in current department or agency 41 244
2018 11 to 20 years in current department or agency 52 133
2018 More than 20 years in current department or agency 53 73

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 172
2018 3 to 10 years in current department or agency 41 243
2018 11 to 20 years in current department or agency 45 134
2018 More than 20 years in current department or agency 42 73

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 172
2018 3 to 10 years in current department or agency 34 243
2018 11 to 20 years in current department or agency 35 132
2018 More than 20 years in current department or agency 22 72

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 176
2018 3 to 10 years in current department or agency 56 244
2018 11 to 20 years in current department or agency 61 133
2018 More than 20 years in current department or agency 49 74

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 172
2018 3 to 10 years in current department or agency 34 244
2018 11 to 20 years in current department or agency 39 134
2018 More than 20 years in current department or agency 33 72

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 72

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 173
2018 3 to 10 years in current department or agency 13 243
2018 11 to 20 years in current department or agency 7 132
2018 More than 20 years in current department or agency 0 72

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 172
2018 3 to 10 years in current department or agency 9 243
2018 11 to 20 years in current department or agency 17 132
2018 More than 20 years in current department or agency 17 72

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 173
2018 3 to 10 years in current department or agency 44 243
2018 11 to 20 years in current department or agency 42 134
2018 More than 20 years in current department or agency 38 72

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 176
2018 3 to 10 years in current department or agency 35 244
2018 11 to 20 years in current department or agency 31 134
2018 More than 20 years in current department or agency 29 72

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 173
2018 3 to 10 years in current department or agency 11 243
2018 11 to 20 years in current department or agency 12 131
2018 More than 20 years in current department or agency 14 73

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 174
2018 3 to 10 years in current department or agency 59 244
2018 11 to 20 years in current department or agency 56 134
2018 More than 20 years in current department or agency 48 74

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 172
2018 3 to 10 years in current department or agency 31 243
2018 11 to 20 years in current department or agency 27 133
2018 More than 20 years in current department or agency 28 74

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 172
2018 3 to 10 years in current department or agency 14 243
2018 11 to 20 years in current department or agency 12 131
2018 More than 20 years in current department or agency 21 73

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 172
2018 3 to 10 years in current department or agency 14 244
2018 11 to 20 years in current department or agency 23 133
2018 More than 20 years in current department or agency 23 73

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 172
2018 3 to 10 years in current department or agency 11 243
2018 11 to 20 years in current department or agency 10 131
2018 More than 20 years in current department or agency 5 74

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 172
2018 3 to 10 years in current department or agency 7 244

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 174
2018 3 to 10 years in current department or agency 16 243
2018 11 to 20 years in current department or agency 16 131
2018 More than 20 years in current department or agency 11 73

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 172
2018 3 to 10 years in current department or agency 12 243
2018 11 to 20 years in current department or agency 15 133
2018 More than 20 years in current department or agency 8 73

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 174
2018 3 to 10 years in current department or agency 25 243
2018 11 to 20 years in current department or agency 25 132
2018 More than 20 years in current department or agency 28 74

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 164
2018 3 to 10 years in current department or agency 14 227
2018 11 to 20 years in current department or agency 14 123
2018 More than 20 years in current department or agency 13 68

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 166
2018 3 to 10 years in current department or agency 26 227
2018 11 to 20 years in current department or agency 18 123
2018 More than 20 years in current department or agency 11 68

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 164
2018 3 to 10 years in current department or agency 15 227
2018 11 to 20 years in current department or agency 12 123
2018 More than 20 years in current department or agency 8 68

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 164
2018 3 to 10 years in current department or agency 7 227

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 164
2018 3 to 10 years in current department or agency 10 227
2018 11 to 20 years in current department or agency 12 123
2018 More than 20 years in current department or agency 14 68

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 164
2018 3 to 10 years in current department or agency 9 227

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 164
2018 3 to 10 years in current department or agency 3 227

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 164
2018 3 to 10 years in current department or agency 14 227
2018 11 to 20 years in current department or agency 9 123
2018 More than 20 years in current department or agency 9 68

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 164
2018 3 to 10 years in current department or agency 10 227
2018 11 to 20 years in current department or agency 6 123
2018 More than 20 years in current department or agency 11 69

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 164
2018 3 to 10 years in current department or agency 32 227
2018 11 to 20 years in current department or agency 35 123
2018 More than 20 years in current department or agency 23 68

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 165
2018 3 to 10 years in current department or agency 11 227
2018 11 to 20 years in current department or agency 10 123
2018 More than 20 years in current department or agency 12 68

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 164
2018 3 to 10 years in current department or agency 43 227
2018 11 to 20 years in current department or agency 45 126
2018 More than 20 years in current department or agency 49 70

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 164

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 166
2018 3 to 10 years in current department or agency 54 227
2018 11 to 20 years in current department or agency 54 126
2018 More than 20 years in current department or agency 57 69

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 227
2018 11 to 20 years in current department or agency 8 125

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 165
2018 3 to 10 years in current department or agency 11 227
2018 11 to 20 years in current department or agency 11 123
2018 More than 20 years in current department or agency 8 69

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 18 14 6 4 24 10 63 16 1496
2018 3 to 10 years in current department or agency 15 19 25 11 8 17 5 44 25 1462
2018 11 to 20 years in current department or agency 14 22 22 13 12 14 3 44 30 757
2018 More than 20 years in current department or agency 15 25 25 13 10 11 2 45 26 470
2017 Less than 3 years in current department or agency 23 17 12 6 3 27 12 65 15 1494
2017 3 to 10 years in current department or agency 15 19 20 10 9 20 8 46 27 1305
2017 11 to 20 years in current department or agency 14 22 22 10 11 16 5 45 27 739
2017 More than 20 years in current department or agency 14 28 21 12 10 12 2 50 26 466
2014 Less than 3 years in current department or agency 24 16 15 3 3 25 14 66 10 836
2014 3 to 10 years in current department or agency 17 20 19 10 7 21 6 50 24 1278
2014 11 to 20 years in current department or agency 15 25 22 9 7 18 4 51 21 695
2014 More than 20 years in current department or agency 17 27 20 11 9 12 3 52 24 509

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 28 14 5 3 9 2 76 8 1491
2018 3 to 10 years in current department or agency 23 33 21 8 6 7 1 61 16 1461
2018 11 to 20 years in current department or agency 23 32 23 9 10 4 0 57 19 755
2018 More than 20 years in current department or agency 25 34 17 11 8 4 0 62 20 471
2017 Less than 3 years in current department or agency 40 26 13 5 2 12 1 77 8 1495
2017 3 to 10 years in current department or agency 24 31 19 11 6 7 2 60 20 1303
2017 11 to 20 years in current department or agency 21 35 19 10 7 6 1 60 19 739
2017 More than 20 years in current department or agency 21 40 16 11 7 4 0 64 19 465
2014 Less than 3 years in current department or agency 39 25 14 4 2 14 3 76 7 838
2014 3 to 10 years in current department or agency 25 32 20 8 5 9 1 64 14 1279
2014 11 to 20 years in current department or agency 24 35 19 9 5 7 1 64 16 694
2014 More than 20 years in current department or agency 24 36 18 10 6 6 0 63 17 510
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 95 1489
2018 3 to 10 years in current department or agency 8 92 1458
2018 11 to 20 years in current department or agency 10 90 755
2018 More than 20 years in current department or agency 6 94 468

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 76
2018 3 to 10 years in current department or agency 46 114
2018 11 to 20 years in current department or agency 43 68
2018 More than 20 years in current department or agency 29 24

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 76
2018 3 to 10 years in current department or agency 70 114

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 113
2018 More than 20 years in current department or agency 0 24

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 75
2018 11 to 20 years in current department or agency 0 67

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 75
2018 3 to 10 years in current department or agency 7 113

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 77
2018 3 to 10 years in current department or agency 19 115

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 114

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 75
2018 3 to 10 years in current department or agency 16 115

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 76
2018 3 to 10 years in current department or agency 16 114

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 75
2018 3 to 10 years in current department or agency 7 114
2018 11 to 20 years in current department or agency 12 67
2018 More than 20 years in current department or agency 0 24

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 67

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 76
2018 3 to 10 years in current department or agency 27 114
2018 11 to 20 years in current department or agency 22 67
2018 More than 20 years in current department or agency 43 24

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 77
2018 3 to 10 years in current department or agency 44 113
2018 11 to 20 years in current department or agency 24 69
2018 More than 20 years in current department or agency 17 24

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 75
2018 More than 20 years in current department or agency 0 24

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 24

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 113
2018 11 to 20 years in current department or agency 10 67

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 75
2018 3 to 10 years in current department or agency 13 113

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 75
2018 3 to 10 years in current department or agency 0 113
2018 11 to 20 years in current department or agency 0 67
2018 More than 20 years in current department or agency 0 24

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 75
2018 3 to 10 years in current department or agency 6 114
2018 11 to 20 years in current department or agency 13 67
2018 More than 20 years in current department or agency 18 24

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 75
2018 3 to 10 years in current department or agency 0 113
2018 11 to 20 years in current department or agency 0 67
2018 More than 20 years in current department or agency 0 24

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 75
2018 3 to 10 years in current department or agency 18 115

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 75
2018 3 to 10 years in current department or agency 28 114
2018 11 to 20 years in current department or agency 39 69
2018 More than 20 years in current department or agency 34 24

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 75
2018 3 to 10 years in current department or agency 14 113

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 75
2018 3 to 10 years in current department or agency 7 113

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 113
2018 11 to 20 years in current department or agency 30 68

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 14 67

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 76
2018 3 to 10 years in current department or agency 14 113

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 75
2018 3 to 10 years in current department or agency 11 113

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 77
2018 3 to 10 years in current department or agency 56 114
2018 11 to 20 years in current department or agency 49 69
2018 More than 20 years in current department or agency 35 23

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 74
2018 3 to 10 years in current department or agency 10 111
2018 11 to 20 years in current department or agency 8 60
2018 More than 20 years in current department or agency 0 22

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 75
2018 3 to 10 years in current department or agency 21 110
2018 11 to 20 years in current department or agency 9 59
2018 More than 20 years in current department or agency 0 22

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 74
2018 3 to 10 years in current department or agency 6 110

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 22

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 22

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 22

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 74
2018 3 to 10 years in current department or agency 21 110

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 110
2018 11 to 20 years in current department or agency 12 59

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 74
2018 3 to 10 years in current department or agency 26 110
2018 11 to 20 years in current department or agency 30 59
2018 More than 20 years in current department or agency 22 23

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 110
2018 11 to 20 years in current department or agency 9 59

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 74
2018 3 to 10 years in current department or agency 53 110
2018 11 to 20 years in current department or agency 52 61
2018 More than 20 years in current department or agency 60 22

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 110
2018 More than 20 years in current department or agency 0 22

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 75
2018 3 to 10 years in current department or agency 66 112
2018 11 to 20 years in current department or agency 56 61
2018 More than 20 years in current department or agency 68 22

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 8 61

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 75
2018 3 to 10 years in current department or agency 13 111

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 17 16 3 2 27 8 68 7 1491
2018 3 to 10 years in current department or agency 17 19 27 5 4 22 5 50 13 1465
2018 11 to 20 years in current department or agency 16 21 28 6 5 20 3 49 14 758
2018 More than 20 years in current department or agency 17 24 27 4 8 16 4 52 15 469
2017 Less than 3 years in current department or agency 25 15 13 2 1 32 11 71 6 1495
2017 3 to 10 years in current department or agency 17 19 21 4 3 26 10 56 11 1301
2017 11 to 20 years in current department or agency 16 21 24 4 5 26 4 52 13 739
2017 More than 20 years in current department or agency 19 26 24 5 5 17 4 57 12 468
2014 Less than 3 years in current department or agency 26 17 13 2 1 29 12 73 4 834
2014 3 to 10 years in current department or agency 20 20 20 3 4 27 7 60 10 1279
2014 11 to 20 years in current department or agency 16 26 22 3 1 28 4 62 6 693
2014 More than 20 years in current department or agency 19 31 21 5 4 17 4 62 11 510

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 26 13 3 2 12 2 80 5 1492
2018 3 to 10 years in current department or agency 26 32 21 6 4 10 1 65 11 1462
2018 11 to 20 years in current department or agency 25 34 24 6 5 6 0 62 12 754
2018 More than 20 years in current department or agency 26 32 22 8 5 6 1 63 14 469
2017 Less than 3 years in current department or agency 42 25 13 2 2 14 3 81 4 1496
2017 3 to 10 years in current department or agency 28 31 18 6 2 11 3 69 10 1304
2017 11 to 20 years in current department or agency 25 35 20 5 4 9 1 68 11 738
2017 More than 20 years in current department or agency 26 37 18 5 4 7 2 70 10 467
2014 Less than 3 years in current department or agency 42 25 11 2 1 16 4 83 3 836
2014 3 to 10 years in current department or agency 30 31 18 4 3 13 1 71 8 1281
2014 11 to 20 years in current department or agency 27 32 21 4 2 13 1 69 7 695
2014 More than 20 years in current department or agency 28 35 18 5 4 9 1 70 10 509
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 26 23 16 18 0 1 43 34 1498
2018 3 to 10 years in current department or agency 10 17 24 19 30 0 0 27 49 1459
2018 11 to 20 years in current department or agency 12 21 24 18 25 0 1 33 43 761
2018 More than 20 years in current department or agency 13 21 20 19 27 0 0 35 45 472
2017 Less than 3 years in current department or agency 16 24 22 16 20 0 1 41 37 1498
2017 3 to 10 years in current department or agency 10 19 19 20 32 0 1 29 52 1306
2017 11 to 20 years in current department or agency 12 18 22 20 27 0 2 31 47 737
2017 More than 20 years in current department or agency 16 23 21 16 24 0 0 39 40 468

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 31 22 8 5 0 0 65 14 1500
2018 3 to 10 years in current department or agency 20 26 29 16 9 0 0 46 25 1458
2018 11 to 20 years in current department or agency 11 26 30 21 13 0 0 36 34 760
2018 More than 20 years in current department or agency 15 21 33 19 12 0 0 36 31 473
2017 Less than 3 years in current department or agency 37 30 20 8 4 0 1 68 12 1498
2017 3 to 10 years in current department or agency 21 29 25 14 10 0 1 50 24 1306
2017 11 to 20 years in current department or agency 12 22 29 20 15 0 1 35 35 736
2017 More than 20 years in current department or agency 14 26 26 20 13 0 1 40 33 467

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 28 15 4 2 0 2 78 7 1497
2018 3 to 10 years in current department or agency 32 31 22 9 4 0 2 64 13 1449
2018 11 to 20 years in current department or agency 20 34 25 12 6 0 3 55 19 756
2018 More than 20 years in current department or agency 21 32 28 10 5 0 4 56 15 469
2017 Less than 3 years in current department or agency 52 26 11 5 2 0 3 81 7 1495
2017 3 to 10 years in current department or agency 34 30 19 9 4 0 4 66 14 1301
2017 11 to 20 years in current department or agency 21 28 27 12 9 0 3 51 21 733
2017 More than 20 years in current department or agency 22 31 26 11 6 0 3 55 18 466

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 26 21 10 10 0 1 58 20 1496
2018 3 to 10 years in current department or agency 15 23 25 18 18 0 1 39 36 1452
2018 11 to 20 years in current department or agency 8 22 23 23 22 0 1 31 46 753
2018 More than 20 years in current department or agency 9 20 25 21 24 0 1 30 44 473
2017 Less than 3 years in current department or agency 39 26 18 9 6 0 1 66 15 1498
2017 3 to 10 years in current department or agency 18 22 25 17 17 1 1 41 34 1308
2017 11 to 20 years in current department or agency 10 18 25 25 20 0 1 28 46 736
2017 More than 20 years in current department or agency 10 22 27 19 20 1 2 32 41 467

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 23 10 4 2 0 3 83 7 1492
2018 3 to 10 years in current department or agency 42 27 16 7 5 0 2 71 13 1450
2018 11 to 20 years in current department or agency 34 28 18 11 5 0 3 65 17 754
2018 More than 20 years in current department or agency 37 27 16 7 5 0 7 69 14 469
2017 Less than 3 years in current department or agency 55 23 13 3 2 0 4 82 5 1493
2017 3 to 10 years in current department or agency 44 26 14 8 4 0 4 73 13 1304
2017 11 to 20 years in current department or agency 30 29 19 10 7 0 5 63 18 734
2017 More than 20 years in current department or agency 36 30 16 4 7 1 6 71 12 469

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 29 19 8 6 0 0 66 14 1497
2018 3 to 10 years in current department or agency 27 27 23 12 10 0 1 54 22 1457
2018 11 to 20 years in current department or agency 18 29 26 13 13 0 1 48 26 757
2018 More than 20 years in current department or agency 22 32 24 10 10 0 2 55 20 473
2017 Less than 3 years in current department or agency 36 30 20 9 4 0 0 67 13 1493
2017 3 to 10 years in current department or agency 27 31 22 13 8 0 0 58 21 1302
2017 11 to 20 years in current department or agency 21 31 20 17 11 0 1 52 28 732
2017 More than 20 years in current department or agency 30 32 19 11 5 1 1 64 17 465

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 32 19 7 3 1 1 70 10 1489
2018 3 to 10 years in current department or agency 22 34 23 12 8 0 1 56 21 1462
2018 11 to 20 years in current department or agency 19 32 28 12 9 0 1 51 21 759
2018 More than 20 years in current department or agency 16 37 26 11 7 1 1 54 19 470
2017 Less than 3 years in current department or agency 41 31 16 7 4 1 1 73 11 1492
2017 3 to 10 years in current department or agency 27 32 22 13 6 0 1 59 19 1301
2017 11 to 20 years in current department or agency 19 31 25 16 8 1 1 51 24 735
2017 More than 20 years in current department or agency 19 39 21 13 6 1 1 59 19 465

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 31 19 7 3 1 1 71 10 1488
2018 3 to 10 years in current department or agency 24 31 23 15 6 0 1 56 21 1458
2018 11 to 20 years in current department or agency 14 32 26 17 10 0 0 47 27 761
2018 More than 20 years in current department or agency 16 33 27 14 7 1 2 50 22 466
2017 Less than 3 years in current department or agency 41 31 16 7 3 1 1 73 10 1492
2017 3 to 10 years in current department or agency 25 32 21 13 7 0 1 58 21 1298
2017 11 to 20 years in current department or agency 16 28 28 17 10 1 1 45 27 734
2017 More than 20 years in current department or agency 15 38 24 15 7 0 2 53 22 465

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 31 19 10 5 0 1 66 15 1486
2018 3 to 10 years in current department or agency 27 31 21 13 7 0 1 59 20 1459
2018 11 to 20 years in current department or agency 23 34 22 11 9 0 1 58 20 759
2018 More than 20 years in current department or agency 26 36 19 12 6 0 1 62 18 469
2017 Less than 3 years in current department or agency 39 30 17 8 5 0 1 70 13 1493
2017 3 to 10 years in current department or agency 28 31 19 14 7 0 1 60 20 1302
2017 11 to 20 years in current department or agency 22 33 24 12 7 1 2 56 19 736
2017 More than 20 years in current department or agency 25 37 17 11 6 1 2 65 18 466

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 31 16 7 2 0 1 75 9 1487
2018 3 to 10 years in current department or agency 36 34 17 8 3 0 1 71 12 1459
2018 11 to 20 years in current department or agency 30 32 19 12 5 0 1 63 17 757
2018 More than 20 years in current department or agency 29 30 24 10 4 2 1 60 15 467
2017 Less than 3 years in current department or agency 47 30 14 6 2 0 1 78 8 1492
2017 3 to 10 years in current department or agency 38 33 16 8 3 0 1 72 11 1298
2017 11 to 20 years in current department or agency 30 30 21 11 5 0 2 62 16 731
2017 More than 20 years in current department or agency 26 36 21 9 6 1 2 64 15 464

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 23 10 3 2 0 1 85 5 1490
2018 3 to 10 years in current department or agency 50 28 12 6 4 0 1 78 10 1456
2018 11 to 20 years in current department or agency 46 28 12 7 5 0 1 76 12 756
2018 More than 20 years in current department or agency 43 32 14 5 5 0 1 76 9 468
2017 Less than 3 years in current department or agency 65 21 10 3 1 0 1 86 4 1492
2017 3 to 10 years in current department or agency 52 25 14 6 2 0 1 78 9 1307
2017 11 to 20 years in current department or agency 50 24 15 7 3 0 1 76 10 733
2017 More than 20 years in current department or agency 49 31 11 5 2 0 1 81 8 466

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 12 5 2 1 1 3 92 4 1489
2018 3 to 10 years in current department or agency 67 17 6 2 3 1 4 88 6 1457
2018 11 to 20 years in current department or agency 69 16 6 3 1 1 3 89 4 755
2018 More than 20 years in current department or agency 62 17 6 2 2 4 6 89 4 465

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 76 13 4 2 2 1 2 91 5 1486
2018 3 to 10 years in current department or agency 65 16 8 5 4 0 2 83 9 1456
2018 11 to 20 years in current department or agency 60 18 9 4 6 0 2 80 10 758
2018 More than 20 years in current department or agency 61 17 8 4 7 1 3 81 11 467
2017 Less than 3 years in current department or agency 81 9 4 2 2 0 2 92 4 1494
2017 3 to 10 years in current department or agency 69 15 7 4 3 0 1 86 8 1306
2017 11 to 20 years in current department or agency 65 16 7 6 3 1 3 83 9 738
2017 More than 20 years in current department or agency 70 16 4 5 3 0 2 88 8 465

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 10 5 2 0 1 83 7 1493
2018 3 to 10 years in current department or agency 42 31 17 6 3 0 0 74 9 1458
2018 11 to 20 years in current department or agency 39 36 16 5 3 0 1 76 8 762
2018 More than 20 years in current department or agency 42 34 14 5 3 0 1 77 9 472
2017 Less than 3 years in current department or agency 57 24 11 4 2 0 1 83 6 1496
2017 3 to 10 years in current department or agency 42 35 14 5 3 0 0 78 8 1304
2017 11 to 20 years in current department or agency 43 34 15 4 2 0 1 78 7 737
2017 More than 20 years in current department or agency 44 37 10 6 2 1 1 82 8 467

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 20 8 4 4 0 1 85 7 1491
2018 3 to 10 years in current department or agency 45 27 14 7 7 0 0 73 14 1451
2018 11 to 20 years in current department or agency 40 28 15 7 9 1 0 69 16 761
2018 More than 20 years in current department or agency 43 25 13 10 7 0 1 69 17 470
2017 Less than 3 years in current department or agency 70 17 7 3 2 0 1 88 6 1494
2017 3 to 10 years in current department or agency 52 24 11 7 5 0 1 76 13 1302
2017 11 to 20 years in current department or agency 45 27 14 8 4 0 1 73 12 737
2017 More than 20 years in current department or agency 52 26 8 8 5 1 1 79 13 469

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 9 4 1 1 0 24 92 3 1479
2018 3 to 10 years in current department or agency 52 17 8 2 1 0 20 86 5 1451
2018 11 to 20 years in current department or agency 48 22 9 4 1 1 15 83 6 756
2018 More than 20 years in current department or agency 48 20 7 3 1 0 21 85 5 470
2017 Less than 3 years in current department or agency 65 8 3 1 1 0 22 93 3 1494
2017 3 to 10 years in current department or agency 52 18 7 2 2 0 19 87 5 1303
2017 11 to 20 years in current department or agency 51 18 8 3 1 0 19 85 5 735
2017 More than 20 years in current department or agency 48 21 8 3 1 1 18 85 6 467

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 26 10 3 2 0 3 84 5 1488
2018 3 to 10 years in current department or agency 49 27 13 5 2 0 3 78 8 1452
2018 11 to 20 years in current department or agency 48 30 14 4 2 1 2 80 6 758
2018 More than 20 years in current department or agency 48 30 11 4 3 1 4 81 7 470
2017 Less than 3 years in current department or agency 61 23 10 2 1 0 3 86 4 1485
2017 3 to 10 years in current department or agency 53 28 10 3 2 1 2 84 6 1299
2017 11 to 20 years in current department or agency 56 26 11 3 2 0 2 84 5 736
2017 More than 20 years in current department or agency 56 28 7 2 1 1 5 89 4 462

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 17 14 10 11 0 2 64 22 1491
2018 3 to 10 years in current department or agency 49 18 12 8 12 0 1 68 20 1457
2018 11 to 20 years in current department or agency 53 23 9 5 7 1 2 78 12 762
2018 More than 20 years in current department or agency 57 19 10 5 5 0 3 79 11 472
2017 Less than 3 years in current department or agency 47 18 12 10 10 0 3 67 20 1499
2017 3 to 10 years in current department or agency 47 21 12 8 10 0 2 69 18 1307
2017 11 to 20 years in current department or agency 52 22 11 6 6 0 3 77 12 737
2017 More than 20 years in current department or agency 54 23 9 5 5 1 3 80 11 468

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 29 12 3 2 0 1 82 5 1493
2018 3 to 10 years in current department or agency 46 33 14 3 2 0 1 81 5 1459
2018 11 to 20 years in current department or agency 44 34 14 4 1 1 2 80 5 759
2018 More than 20 years in current department or agency 44 34 12 5 2 0 3 81 7 472
2017 Less than 3 years in current department or agency 55 27 10 4 2 0 2 84 6 1494
2017 3 to 10 years in current department or agency 52 30 12 3 2 0 2 83 5 1304
2017 11 to 20 years in current department or agency 47 33 12 4 1 0 2 82 5 734
2017 More than 20 years in current department or agency 52 29 11 3 2 1 2 83 5 468

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 41 27 8 2 0 0 63 10 1500
2018 3 to 10 years in current department or agency 12 28 38 17 4 0 0 41 22 1470
2018 11 to 20 years in current department or agency 9 27 37 19 7 0 0 37 27 758
2018 More than 20 years in current department or agency 12 24 39 16 8 0 0 37 24 474
2017 Less than 3 years in current department or agency 19 40 30 7 3 0 0 59 10 1499
2017 3 to 10 years in current department or agency 12 28 39 14 7 0 0 41 21 1306
2017 11 to 20 years in current department or agency 8 22 42 19 8 1 0 30 27 738
2017 More than 20 years in current department or agency 10 27 38 18 6 2 0 37 24 469

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 13 34 31 15 0 0 46 20 1488
2018 3 to 10 years in current department or agency 11 22 38 18 10 0 0 29 33 1458
2018 11 to 20 years in current department or agency 12 23 42 16 7 0 0 23 35 758
2018 More than 20 years in current department or agency 10 23 42 18 6 0 1 23 34 467
2017 Less than 3 years in current department or agency 6 13 35 27 18 1 1 46 19 1494
2017 3 to 10 years in current department or agency 9 20 39 23 9 0 0 32 29 1301
2017 11 to 20 years in current department or agency 10 25 38 20 5 0 1 26 35 733
2017 More than 20 years in current department or agency 6 22 45 20 6 0 1 26 29 467

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 35 18 12 6 5 1 62 19 1501
2018 3 to 10 years in current department or agency 18 38 20 14 7 2 0 57 22 1465
2018 11 to 20 years in current department or agency 19 45 15 12 8 1 0 65 20 758
2018 More than 20 years in current department or agency 18 48 16 9 8 1 0 67 17 473
2017 Less than 3 years in current department or agency 19 36 19 11 7 7 1 60 19 1497
2017 3 to 10 years in current department or agency 14 33 21 14 12 4 1 50 28 1305
2017 11 to 20 years in current department or agency 14 37 22 15 9 3 0 52 24 738
2017 More than 20 years in current department or agency 16 44 19 10 7 3 0 62 19 467

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 37 17 11 3 3 0 68 15 1498
2018 3 to 10 years in current department or agency 17 35 19 16 11 1 0 53 27 1467
2018 11 to 20 years in current department or agency 14 36 18 16 13 2 0 51 30 760
2018 More than 20 years in current department or agency 17 34 20 16 11 2 0 52 27 475
2017 Less than 3 years in current department or agency 27 41 14 10 5 3 0 70 15 1498
2017 3 to 10 years in current department or agency 15 37 16 19 10 2 0 54 30 1304
2017 11 to 20 years in current department or agency 11 38 20 18 12 1 0 49 30 739
2017 More than 20 years in current department or agency 16 35 19 17 11 2 0 52 29 468
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 28 22 12 12 2 1 23 77 1499
2018 3 to 10 years in current department or agency 12 21 26 18 21 1 0 12 88 1461
2018 11 to 20 years in current department or agency 18 27 23 14 16 1 0 18 82 761
2018 More than 20 years in current department or agency 23 27 22 11 15 2 0 23 77 471
2017 Less than 3 years in current department or agency 18 26 23 14 16 3 1 18 82 1496
2017 3 to 10 years in current department or agency 12 19 25 18 24 2 0 13 87 1307
2017 11 to 20 years in current department or agency 20 23 24 14 17 1 0 21 79 739
2017 More than 20 years in current department or agency 25 27 21 11 13 2 0 25 75 469

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 1092
2018 3 to 10 years in current department or agency 38 1245
2018 11 to 20 years in current department or agency 25 601
2018 More than 20 years in current department or agency 20 341
2017 Less than 3 years in current department or agency 34 1169
2017 3 to 10 years in current department or agency 31 1091
2017 11 to 20 years in current department or agency 20 554
2017 More than 20 years in current department or agency 17 330

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 1090
2018 3 to 10 years in current department or agency 46 1246
2018 11 to 20 years in current department or agency 32 600
2018 More than 20 years in current department or agency 29 342
2017 Less than 3 years in current department or agency 40 1169
2017 3 to 10 years in current department or agency 41 1091
2017 11 to 20 years in current department or agency 28 554
2017 More than 20 years in current department or agency 21 330

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 1085
2018 3 to 10 years in current department or agency 28 1243
2018 11 to 20 years in current department or agency 20 599
2018 More than 20 years in current department or agency 13 340
2017 Less than 3 years in current department or agency 19 1169
2017 3 to 10 years in current department or agency 20 1091
2017 11 to 20 years in current department or agency 18 554
2017 More than 20 years in current department or agency 13 330

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 1091
2018 3 to 10 years in current department or agency 64 1243
2018 11 to 20 years in current department or agency 65 601
2018 More than 20 years in current department or agency 68 344
2017 Less than 3 years in current department or agency 45 1169
2017 3 to 10 years in current department or agency 69 1091
2017 11 to 20 years in current department or agency 67 554
2017 More than 20 years in current department or agency 65 330

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 1084
2018 3 to 10 years in current department or agency 5 1239
2018 11 to 20 years in current department or agency 8 597
2018 More than 20 years in current department or agency 3 340
2017 Less than 3 years in current department or agency 3 1169
2017 3 to 10 years in current department or agency 4 1091
2017 11 to 20 years in current department or agency 5 554
2017 More than 20 years in current department or agency 2 330

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 1087
2018 3 to 10 years in current department or agency 36 1244
2018 11 to 20 years in current department or agency 34 599
2018 More than 20 years in current department or agency 38 343

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 1093
2018 3 to 10 years in current department or agency 31 1242
2018 11 to 20 years in current department or agency 33 598
2018 More than 20 years in current department or agency 32 345
2017 Less than 3 years in current department or agency 36 1169
2017 3 to 10 years in current department or agency 34 1091
2017 11 to 20 years in current department or agency 33 554
2017 More than 20 years in current department or agency 35 330

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 52 16 8 4 16 1046
2018 3 to 10 years in current department or agency 3 29 21 14 5 28 1205
2018 11 to 20 years in current department or agency 8 27 18 11 6 30 571
2018 More than 20 years in current department or agency 5 36 16 10 3 30 326
2017 Less than 3 years in current department or agency 8 53 16 8 3 12 1139
2017 3 to 10 years in current department or agency 4 35 20 12 6 24 1071
2017 11 to 20 years in current department or agency 7 36 17 13 3 23 538
2017 More than 20 years in current department or agency 8 40 17 13 3 19 317

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 62 1099
2018 3 to 10 years in current department or agency 30 70 1244
2018 11 to 20 years in current department or agency 27 73 598
2018 More than 20 years in current department or agency 28 72 342

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 29 15 17 14 1 3 52 32 1103
2018 3 to 10 years in current department or agency 10 24 17 21 24 1 3 35 47 1254
2018 11 to 20 years in current department or agency 8 23 17 21 26 1 4 33 49 605
2018 More than 20 years in current department or agency 8 23 19 20 26 0 4 32 48 349
2017 Less than 3 years in current department or agency 21 27 14 17 15 1 4 51 35 1178
2017 3 to 10 years in current department or agency 8 23 14 20 29 1 5 33 51 1099
2017 11 to 20 years in current department or agency 8 21 14 20 29 1 8 32 53 560
2017 More than 20 years in current department or agency 8 24 17 22 21 1 8 35 47 332

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 15 17 20 28 4 7 26 54 1104
2018 3 to 10 years in current department or agency 3 11 17 21 41 2 4 15 67 1252
2018 11 to 20 years in current department or agency 3 12 14 21 42 2 6 16 69 604
2018 More than 20 years in current department or agency 3 11 19 20 40 1 6 15 64 349
2017 Less than 3 years in current department or agency 7 14 12 19 33 5 10 24 62 1177
2017 3 to 10 years in current department or agency 2 9 12 17 52 2 6 11 75 1097
2017 11 to 20 years in current department or agency 2 9 12 16 51 3 7 12 75 558
2017 More than 20 years in current department or agency 3 11 16 18 40 2 11 15 66 330

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 20 15 7 6 2 8 68 15 1491
2018 3 to 10 years in current department or agency 30 19 19 12 13 1 6 53 26 1462
2018 11 to 20 years in current department or agency 38 19 15 9 11 1 7 62 22 760
2018 More than 20 years in current department or agency 41 16 12 8 11 2 9 64 22 471
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