2018 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 44 8 11 3 0 0 78 14 1388
2018 Term 40 35 8 13 3 2 0 76 16 68
2017 Indeterminate (permanent) 35 42 9 9 4 0 0 78 13 1079
2017 Term 56 29 6 9 0 0 0 85 9 34
2017 Student 43 47 3 3 3 0 0 90 7 30
2014 Indeterminate (permanent) 38 37 9 11 4 0 0 76 15 1207
2014 Term 39 34 11 13 2 0 2 74 15 55
2014 Student 46 43 7 0 0 0 4 93 0 28
2011 Indeterminate (permanent) 39 39 10 8 3 0 1 79 12 1172
2011 Term 38 47 3 3 8 3 0 87 10 40
2011 Student 43 39 0 7 0 4 7 92 8 28

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 34 6 4 2 0 0 88 6 1384
2018 Term 68 22 4 2 4 0 0 90 6 67
2017 Indeterminate (permanent) 53 35 6 4 2 0 0 89 6 1080
2017 Term 71 18 3 9 0 0 0 88 9 34
2017 Student 63 30 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 55 34 5 4 2 0 0 89 6 1207
2014 Term 53 32 15 0 0 0 0 85 0 55
2014 Student 46 36 4 14 0 0 0 82 14 28
2011 Indeterminate (permanent) 56 32 6 4 3 0 0 87 7 1171
2011 Term 53 32 10 3 3 0 0 85 5 40
2011 Student 57 28 7 7 0 0 0 86 7 28

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 34 6 4 2 0 0 88 5 1371
2018 Term 68 26 0 2 4 0 0 94 6 67
2017 Indeterminate (permanent) 56 33 5 4 1 0 0 90 5 1078
2017 Term 74 15 9 3 0 0 0 88 3 34
2017 Student 57 37 7 0 0 0 0 93 0 30
2014 Indeterminate (permanent) 57 33 5 3 2 0 0 90 5 1207
2014 Term 51 32 12 5 0 0 0 83 5 55
2014 Student 43 46 4 7 0 0 0 89 7 28
2011 Indeterminate (permanent) 54 38 3 2 2 0 0 93 4 1174
2011 Term 48 42 2 5 3 0 0 90 8 40
2011 Student 39 50 7 4 0 0 0 89 4 28

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 27 6 4 2 0 0 87 6 1389
2018 Term 63 26 5 5 2 0 0 89 6 68
2017 Indeterminate (permanent) 57 30 6 5 2 0 0 87 7 1079
2017 Term 74 21 3 3 0 0 0 94 3 34
2017 Student 73 13 3 3 0 0 7 93 4 30
2014 Indeterminate (permanent) 58 27 8 4 2 0 0 86 7 1207
2014 Term 65 21 7 2 0 2 2 91 2 55
2014 Student 54 32 4 0 4 4 4 92 4 28
2011 Indeterminate (permanent) 52 31 7 6 2 1 0 84 9 1174
2011 Term 68 22 7 2 0 0 0 90 2 40
2011 Student 43 36 7 4 0 7 4 88 4 28

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 38 8 5 3 0 0 85 8 1384
2018 Term 70 19 6 3 2 0 0 89 5 67
2017 Indeterminate (permanent) 46 38 7 5 3 0 0 84 9 1079
2017 Term 74 18 6 3 0 0 0 91 3 34
2017 Student 73 23 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 46 39 7 6 3 0 0 85 8 1207
2014 Term 59 36 2 2 2 0 0 95 3 55
2014 Student 50 36 11 4 0 0 0 86 4 28
2011 Indeterminate (permanent) 48 36 7 5 3 0 0 84 9 1172
2011 Term 55 27 12 5 0 0 0 83 5 40
2011 Student 54 32 11 4 0 0 0 86 4 28

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 37 14 11 6 0 0 69 17 1383
2018 Term 46 28 13 12 2 0 0 74 13 68
2017 Indeterminate (permanent) 31 38 12 12 6 0 0 70 18 1078
2017 Term 62 26 3 6 3 0 0 88 9 34
2017 Student 57 37 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 33 37 14 9 6 0 0 71 15 1206
2014 Term 49 38 2 4 5 2 0 89 9 55
2014 Student 57 29 4 0 4 0 7 92 4 28
2011 Indeterminate (permanent) 26 42 14 12 6 0 0 68 18 1173
2011 Term 33 52 10 5 0 0 0 85 5 40
2011 Student 36 54 7 0 0 4 0 93 0 28

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 42 14 11 5 0 0 70 16 1386
2018 Term 44 32 12 9 3 0 0 76 12 68
2017 Indeterminate (permanent) 28 42 11 14 4 0 0 70 18 1078
2017 Term 56 26 9 3 6 0 0 82 9 34
2017 Student 37 43 13 7 0 0 0 80 7 30

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 33 5 3 2 0 0 89 5 1387
2018 Term 60 34 4 0 3 0 0 93 3 68
2017 Indeterminate (permanent) 49 35 8 5 2 0 0 85 7 1076
2017 Term 65 24 9 3 0 0 0 88 3 34
2017 Student 60 27 3 3 7 0 0 87 10 30
2014 Indeterminate (permanent) 51 36 7 5 1 0 0 87 6 1208
2014 Term 77 20 2 2 0 0 0 97 2 55
2014 Student 61 29 7 0 4 0 0 89 4 28
2011 Indeterminate (permanent) 51 36 7 4 2 0 0 87 6 1173
2011 Term 43 47 3 5 0 2 0 92 5 40
2011 Student 50 39 4 4 0 4 0 93 4 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 37 10 8 4 0 0 77 12 1381
2018 Term 56 26 4 12 2 0 0 82 14 68
2017 Indeterminate (permanent) 37 38 11 10 4 0 0 74 15 1077
2017 Term 56 32 6 6 0 0 0 88 6 34
2017 Student 63 27 7 0 3 0 0 90 3 30

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 27 8 2 1 0 0 89 3 1369
2018 Term 67 24 4 4 2 0 0 91 6 67
2017 Indeterminate (permanent) 62 29 7 2 0 0 0 91 3 1073
2017 Term 76 21 3 0 0 0 0 97 0 34
2017 Student 73 23 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 70 24 5 1 0 0 0 94 2 1207
2014 Term 82 15 2 0 2 0 0 97 2 55
2014 Student 68 21 7 0 4 0 0 89 4 28
2011 Indeterminate (permanent) 67 25 5 2 1 0 0 92 3 1174
2011 Term 70 25 5 0 0 0 0 95 0 40
2011 Student 71 18 7 4 0 0 0 89 4 28

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 40 8 7 3 0 0 83 10 1386
2018 Term 47 34 9 7 3 0 0 81 11 67
2017 Indeterminate (permanent) 42 38 9 8 3 0 0 80 11 1071
2017 Term 44 44 3 6 3 0 0 88 9 34
2017 Student 63 23 7 3 3 0 0 87 7 30
2014 Indeterminate (permanent) 37 43 8 7 5 0 0 80 12 1208
2014 Term 49 35 11 2 3 0 0 84 6 55
2014 Student 50 29 14 7 0 0 0 79 7 28
2011 Indeterminate (permanent) 43 36 9 8 3 0 0 80 12 1170
2011 Term 43 45 7 2 2 0 0 88 5 40
2011 Student 39 50 4 4 0 4 0 93 4 28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 32 8 5 2 0 0 84 7 1376
2018 Term 49 30 15 3 3 0 0 79 7 65
2017 Indeterminate (permanent) 51 32 9 6 2 0 0 83 8 1072
2017 Term 56 35 6 0 3 0 0 91 3 34
2017 Student 63 33 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 51 30 9 6 3 0 0 82 9 1208
2014 Term 54 30 9 6 2 0 0 84 7 55
2014 Student 54 32 11 0 4 0 0 86 4 28

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 37 10 7 3 0 0 80 10 1382
2018 Term 47 39 7 4 3 0 0 86 7 67
2017 Indeterminate (permanent) 42 37 10 8 3 0 0 80 11 1074
2017 Term 53 35 6 6 0 0 0 88 6 34
2017 Student 60 33 0 3 3 0 0 93 7 30
2014 Indeterminate (permanent) 43 36 11 7 3 0 0 79 10 1208
2014 Term 64 25 4 3 2 2 0 91 5 55
2014 Student 64 25 7 0 4 0 0 89 4 28
2011 Indeterminate (permanent) 42 37 10 6 3 1 0 80 9 1169
2011 Term 41 44 5 8 3 0 0 85 10 39
2011 Student 64 21 11 0 0 0 4 89 0 28

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 34 8 3 2 0 0 87 5 1381
2018 Term 72 21 3 2 2 0 0 93 3 68
2017 Indeterminate (permanent) 51 35 7 4 3 0 0 86 6 1074
2017 Term 79 9 6 6 0 0 0 88 6 34
2017 Student 77 20 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 54 33 7 4 2 0 0 88 6 1205
2014 Term 62 33 2 2 2 0 0 95 3 55
2014 Student 61 32 0 0 4 4 0 96 4 28
2011 Indeterminate (permanent) 51 36 6 3 3 0 0 88 6 1173
2011 Term 68 22 10 0 0 0 0 90 0 40
2011 Student 61 32 4 4 0 0 0 93 4 28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 34 15 7 4 0 1 75 10 1391
2018 Term 80 17 3 0 0 0 0 97 0 68
2017 Indeterminate (permanent) 42 36 13 6 2 0 1 79 8 1080
2017 Term 65 35 0 0 0 0 0 100 0 34
2017 Student 77 20 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 39 39 14 5 2 0 1 79 7 1208
2014 Term 55 35 11 0 0 0 0 89 0 55
2014 Student 68 25 4 0 0 4 0 96 0 28
2011 Indeterminate (permanent) 33 35 18 8 5 0 0 69 13 1173
2011 Term 35 58 2 5 0 0 0 93 5 40
2011 Student 57 39 4 0 0 0 0 96 0 28

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 24 38 22 8 0 1 30 32 1387
2018 Term 5 11 37 17 27 2 2 45 16 68
2017 Indeterminate (permanent) 8 23 43 17 8 1 1 25 31 1076
2017 Term 3 6 45 21 15 0 9 40 10 33
2017 Student 0 3 27 40 23 3 3 68 4 30
2014 Indeterminate (permanent) 9 23 40 19 7 0 1 27 33 1205
2014 Term 2 18 37 19 25 0 0 44 19 54
2014 Student 0 0 39 39 21 0 0 61 0 28
2011 Indeterminate (permanent) 9 25 40 18 6 0 1 24 34 1170
2011 Term 7 30 45 10 8 0 0 18 37 40
2011 Student 0 14 14 25 39 4 4 69 15 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 5 16 31 29 17 1 1 47 22 1375
2018 Term 2 8 25 24 37 2 3 63 10 68
2017 Indeterminate (permanent) 6 15 29 27 18 1 2 47 22 1075
2017 Term 3 6 15 18 39 3 15 70 11 33
2017 Student 0 7 7 33 53 0 0 87 7 30
2014 Indeterminate (permanent) 5 13 29 32 18 1 2 51 19 1203
2014 Term 4 13 19 28 34 2 0 63 18 55
2014 Student 0 0 11 43 39 0 7 88 0 28
2011 Indeterminate (permanent) 7 14 29 31 15 1 3 47 22 1170
2011 Term 5 15 50 10 18 0 2 28 20 40
2011 Student 0 11 4 14 61 7 4 84 12 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 22 33 22 10 1 1 32 35 1378
2018 Term 6 16 27 14 29 3 5 47 24 68
2017 Indeterminate (permanent) 11 24 33 20 10 1 2 30 36 1077
2017 Term 9 24 30 15 18 0 3 34 34 33
2017 Student 3 7 30 30 27 3 0 59 10 30
2014 Indeterminate (permanent) 15 25 33 17 9 1 1 26 40 1207
2014 Term 5 15 26 24 28 2 0 53 21 55
2014 Student 4 11 25 25 32 4 0 59 15 28
2011 Indeterminate (permanent) 15 26 34 14 7 1 2 22 43 1170
2011 Term 12 17 43 17 10 0 0 28 30 40
2011 Student 4 14 18 14 25 11 14 52 24 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 10 29 35 21 0 1 57 14 1377
2018 Term 0 8 13 29 45 2 3 78 8 67
2017 Indeterminate (permanent) 3 9 31 36 18 1 2 56 12 1071
2017 Term 0 3 24 30 36 0 6 71 3 33
2017 Student 3 0 7 33 53 0 3 90 3 30
2014 Indeterminate (permanent) 4 10 31 35 19 0 1 55 14 1203
2014 Term 2 3 25 32 35 0 3 69 6 55
2014 Student 0 0 4 36 61 0 0 96 0 28
2011 Indeterminate (permanent) 7 13 33 30 16 0 2 47 20 1170
2011 Term 3 15 22 27 33 0 0 60 17 40
2011 Student 4 4 7 22 52 4 7 83 8 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 22 29 22 13 1 1 35 35 1381
2018 Term 3 4 17 29 39 3 5 74 7 68
2017 Indeterminate (permanent) 11 21 31 19 14 1 2 35 33 1074
2017 Term 6 9 19 19 34 3 9 61 18 32
2017 Student 0 3 10 33 47 0 7 86 4 30
2014 Indeterminate (permanent) 10 19 31 24 14 0 2 39 29 1204
2014 Term 8 13 22 22 33 2 2 56 21 55
2014 Student 4 0 11 39 46 0 0 86 4 28
2011 Indeterminate (permanent) 15 22 28 20 12 1 2 33 38 1170
2011 Term 7 22 25 27 18 0 0 45 30 40
2011 Student 0 4 7 22 50 7 11 87 4 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 6 15 29 29 18 2 1 49 22 1370
2018 Term 5 17 22 15 34 4 3 52 24 68
2017 Indeterminate (permanent) 6 13 30 29 18 2 3 49 20 1077
2017 Term 3 0 21 30 33 3 9 72 3 33
2017 Student 0 0 7 20 43 23 7 90 0 30
2014 Indeterminate (permanent) 4 8 27 34 24 2 2 60 12 1203
2014 Term 4 7 15 31 32 5 8 71 12 55
2014 Student 0 0 18 18 61 0 4 81 0 28
2011 Indeterminate (permanent) 7 17 30 26 15 2 3 44 25 1169
2011 Term 7 23 27 20 20 0 2 41 31 40
2011 Student 4 4 11 14 39 21 7 75 10 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 21 36 22 9 1 1 31 32 1386
2018 Term 2 13 23 24 30 3 5 59 16 68
2017 Indeterminate (permanent) 9 23 34 20 10 1 2 32 33 1075
2017 Term 12 9 35 15 15 9 6 34 24 34
2017 Student 3 10 23 33 20 10 0 59 15 30
2014 Indeterminate (permanent) 13 21 36 19 9 1 1 29 34 1206
2014 Term 7 17 32 21 23 0 0 44 24 55
2014 Student 4 7 32 21 32 0 4 56 11 28
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 34 14 9 5 5 3 70 15 1384
2018 Term 48 22 8 4 2 10 6 84 7 68
2017 Indeterminate (permanent) 30 32 15 10 8 4 3 66 19 1077
2017 Term 47 32 9 3 3 0 6 84 6 34
2017 Student 60 10 7 3 0 3 17 88 4 30
2014 Indeterminate (permanent) 37 32 11 7 6 4 3 74 14 1207
2014 Term 50 24 7 9 2 6 3 81 12 55
2014 Student 61 18 4 4 4 4 7 88 8 28

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 28 8 8 4 0 0 80 12 1384
2018 Term 68 12 3 15 3 0 0 80 18 68
2017 Indeterminate (permanent) 50 30 7 8 5 1 0 80 13 1076
2017 Term 68 24 3 3 3 0 0 91 6 34
2017 Student 77 17 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 54 27 7 6 5 1 0 81 12 1209
2014 Term 62 21 3 9 2 0 3 86 11 55
2014 Student 71 11 7 7 4 0 0 82 11 28

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 25 19 16 11 12 3 45 32 1383
2018 Term 29 14 14 12 2 28 3 61 20 68
2017 Indeterminate (permanent) 10 25 17 19 15 12 2 41 39 1078
2017 Term 12 15 12 15 18 29 0 38 46 34
2017 Student 37 13 10 0 3 37 0 79 5 30
2014 Indeterminate (permanent) 12 26 15 19 12 12 2 45 37 1206
2014 Term 17 26 16 12 9 20 0 53 27 55
2014 Student 32 21 7 4 0 21 14 83 6 28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 32 6 5 2 0 0 87 7 1381
2018 Term 68 25 7 0 0 0 0 93 0 67
2017 Indeterminate (permanent) 49 36 7 5 3 0 0 85 8 1080
2017 Term 65 21 9 6 0 0 0 85 6 34
2017 Student 80 17 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 48 38 7 5 2 0 0 86 8 1208
2014 Term 56 36 6 0 2 0 0 93 2 55
2014 Student 79 14 4 4 0 0 0 93 4 28

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 35 8 3 1 0 0 87 5 1386
2018 Term 62 26 8 2 0 2 0 90 2 67
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 34 11 8 5 1 1 76 13 1387
2018 Term 49 26 15 6 2 3 0 77 8 68
2017 Indeterminate (permanent) 38 36 11 10 4 0 1 75 14 1079
2017 Term 59 26 6 9 0 0 0 85 9 34
2017 Student 73 20 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 40 37 11 7 4 0 0 78 11 1208
2014 Term 57 30 10 0 2 2 0 89 2 55
2014 Student 61 29 7 0 0 0 4 93 0 28
2011 Indeterminate (permanent) 36 36 11 9 6 1 1 73 15 1172
2011 Term 48 37 8 8 0 0 0 85 8 40
2011 Student 39 36 14 4 0 7 0 81 4 28

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 27 9 5 4 2 0 81 10 1386
2018 Term 45 33 12 6 3 2 0 79 9 68
2017 Indeterminate (permanent) 49 30 10 5 4 1 1 81 9 1079
2017 Term 68 21 6 6 0 0 0 88 6 34
2017 Student 80 13 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 50 30 10 5 3 2 0 81 9 1207
2014 Term 64 24 5 3 2 2 0 90 5 55
2014 Student 71 29 0 0 0 0 0 100 0 28
2011 Indeterminate (permanent) 47 28 12 6 4 2 0 77 11 1170
2011 Term 60 22 7 8 0 3 0 85 8 40
2011 Student 36 32 7 4 4 18 0 83 9 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 32 8 7 3 0 0 81 11 1388
2018 Term 46 30 15 3 5 2 0 77 8 68
2017 Indeterminate (permanent) 45 34 9 7 4 0 0 79 11 1077
2017 Term 65 24 3 9 0 0 0 88 9 34
2017 Student 73 20 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 46 33 9 8 4 0 0 80 12 1208
2014 Term 58 28 5 6 3 0 0 86 9 55
2014 Student 75 18 7 0 0 0 0 93 0 28
2011 Indeterminate (permanent) 44 33 10 8 5 0 0 77 13 1170
2011 Term 43 35 12 10 0 0 0 78 10 40
2011 Student 43 39 4 4 0 11 0 92 4 28

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 24 7 3 3 1 0 87 6 1377
2018 Term 59 29 6 4 0 2 0 90 4 67
2017 Indeterminate (permanent) 61 24 8 3 3 1 0 85 6 1079
2017 Term 71 18 9 3 0 0 0 88 3 34
2017 Student 83 13 0 0 3 0 0 97 3 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 26 9 6 5 0 0 80 11 1385
2018 Term 60 24 8 4 2 2 0 86 6 67
2017 Indeterminate (permanent) 54 27 8 7 3 0 0 82 10 1076
2017 Term 68 24 6 0 3 0 0 91 3 34
2017 Student 80 17 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 54 29 8 7 3 0 0 83 9 1207
2014 Term 67 22 7 2 2 0 0 89 3 54
2014 Student 68 29 4 0 0 0 0 96 0 28
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 33 16 9 4 6 0 69 14 1389
2018 Term 52 25 6 5 0 13 0 88 5 68
2017 Indeterminate (permanent) 25 34 14 13 7 7 0 64 21 1078
2017 Term 47 26 3 6 6 12 0 83 13 34
2017 Student 60 20 7 0 0 13 0 92 0 30
2014 Indeterminate (permanent) 31 34 13 10 5 6 0 70 17 1207
2014 Term 56 23 12 9 0 0 0 79 9 55
2014 Student 63 15 0 0 0 22 0 100 0 27
2011 Indeterminate (permanent) 24 30 19 12 8 7 0 58 21 1173
2011 Term 28 40 7 10 7 8 0 73 19 40
2011 Student 43 39 4 0 0 14 0 96 0 28

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 17 13 6 2 0 64 19 1386
2018 Term 47 27 8 9 2 8 0 80 11 68
2017 Indeterminate (permanent) 24 36 15 16 8 1 0 60 25 1076
2017 Term 47 26 15 6 3 3 0 76 9 34
2017 Student 55 28 7 0 0 10 0 92 0 29
2014 Indeterminate (permanent) 27 36 14 14 6 2 0 65 21 1208
2014 Term 54 25 12 7 2 0 0 79 9 55
2014 Student 57 36 0 0 0 7 0 100 0 28
2011 Indeterminate (permanent) 23 36 15 15 8 2 0 61 23 1172
2011 Term 31 54 5 8 3 0 0 85 10 39
2011 Student 57 36 0 0 0 7 0 100 0 28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 32 21 17 8 4 0 51 27 1386
2018 Term 35 35 10 7 2 11 0 78 10 68
2017 Indeterminate (permanent) 14 33 19 21 9 4 0 49 31 1080
2017 Term 32 29 9 15 6 9 0 68 23 34
2017 Student 47 20 10 3 0 20 0 83 4 30
2014 Indeterminate (permanent) 17 34 18 19 8 5 0 53 28 1207
2014 Term 37 31 10 11 4 7 0 73 16 55
2014 Student 54 25 0 0 0 21 0 100 0 28
2011 Indeterminate (permanent) 13 35 20 17 9 5 0 51 28 1173
2011 Term 15 43 18 15 2 7 0 62 19 40
2011 Student 36 29 0 0 0 36 0 100 0 28

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 34 18 20 11 2 0 49 32 1391
2018 Term 30 24 13 16 7 11 0 60 25 68
2017 Indeterminate (permanent) 11 31 14 26 15 2 0 44 42 1077
2017 Term 27 24 18 12 9 9 0 57 23 33
2017 Student 40 37 3 7 0 13 0 88 8 30
2014 Indeterminate (permanent) 16 32 17 22 11 2 0 49 34 1205
2014 Term 39 25 11 17 6 4 0 66 23 55
2014 Student 54 36 7 0 0 4 0 93 0 28
2011 Indeterminate (permanent) 12 38 14 21 13 2 0 51 35 1172
2011 Term 5 45 20 15 10 5 0 53 26 40
2011 Student 39 29 0 7 0 25 0 90 10 28
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 41 13 7 2 0 0 77 9 1380
2018 Term 54 35 7 3 0 1 0 90 3 68
2017 Indeterminate (permanent) 31 41 13 10 5 0 0 73 15 1076
2017 Term 56 29 15 0 0 0 0 85 0 34
2017 Student 67 30 0 3 0 0 0 97 3 30
2014 Indeterminate (permanent) 34 42 12 7 4 1 0 77 11 1207
2014 Term 62 23 9 6 0 0 0 85 6 55
2014 Student 68 25 4 4 0 0 0 93 4 28
2011 Indeterminate (permanent) 34 43 11 8 4 1 0 77 12 1170
2011 Term 28 47 8 10 5 2 0 77 15 40
2011 Student 54 39 4 0 0 4 0 96 0 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 33 9 3 2 1 0 85 6 1383
2018 Term 54 28 10 3 0 3 3 86 3 68
2017 Indeterminate (permanent) 55 32 6 4 2 1 0 88 6 1076
2017 Term 62 26 0 9 0 3 0 91 9 34
2017 Student 66 24 3 0 0 3 3 96 0 29
2014 Indeterminate (permanent) 59 28 6 4 2 1 1 88 5 1207
2014 Term 68 25 7 0 0 0 0 93 0 55
2014 Student 68 21 4 4 0 0 4 93 4 28
2011 Indeterminate (permanent) 46 35 8 5 3 2 1 83 8 1170
2011 Term 49 36 8 3 0 5 0 89 3 39
2011 Student 50 18 7 4 7 14 0 79 12 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 34 12 4 2 0 0 82 6 1382
2018 Term 63 25 10 3 0 0 0 87 3 68

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 27 17 14 10 7 1 55 26 1385
2018 Term 38 20 16 7 2 15 2 71 10 68
2017 Indeterminate (permanent) 21 24 14 16 15 9 2 50 34 1078
2017 Term 24 18 6 18 0 32 3 64 27 34
2017 Student 50 30 10 0 3 3 3 86 4 30
2014 Indeterminate (permanent) 27 23 16 13 11 9 1 55 26 1207
2014 Term 48 29 13 6 2 2 2 79 8 55
2014 Student 50 21 7 0 0 11 11 91 0 28
2011 Indeterminate (permanent) 17 25 18 16 10 11 3 48 31 1171
2011 Term 28 20 22 10 0 18 2 59 12 40
2011 Student 36 32 4 4 0 25 0 90 5 28

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 36 15 12 7 1 0 65 20 1379
2018 Term 50 30 7 4 3 5 2 85 7 66
2017 Indeterminate (permanent) 25 40 11 14 9 1 0 66 22 1078
2017 Term 47 38 9 3 0 3 0 88 3 34
2017 Student 67 20 10 0 0 3 0 90 0 30
2014 Indeterminate (permanent) 33 36 13 11 6 1 0 69 18 1207
2014 Term 51 27 17 3 0 2 0 80 3 55
2014 Student 61 29 4 0 0 4 4 96 0 28
2011 Indeterminate (permanent) 29 38 14 9 8 1 0 68 17 1173
2011 Term 37 33 15 5 7 2 0 72 13 40
2011 Student 52 22 4 0 0 22 0 95 0 27

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 29 13 15 11 1 1 60 26 1379
2018 Term 46 19 10 5 2 3 16 80 8 68
2017 Indeterminate (permanent) 21 33 14 16 14 1 1 56 31 1078
2017 Term 41 26 6 9 0 12 6 82 11 34
2017 Student 55 17 7 0 0 7 14 91 0 29
2014 Indeterminate (permanent) 29 30 13 14 12 1 1 61 26 1207
2014 Term 44 24 10 7 2 0 13 78 10 55
2014 Student 64 25 0 7 0 0 4 93 7 28
2011 Indeterminate (permanent) 24 32 13 15 14 1 1 58 29 1172
2011 Term 28 33 15 5 8 0 10 69 14 39
2011 Student 41 22 4 0 0 26 7 94 0 27

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 40 16 5 3 1 0 76 8 1382
2018 Term 42 35 12 5 2 3 2 81 7 68
2017 Indeterminate (permanent) 29 43 15 7 3 2 0 73 11 1078
2017 Term 44 32 15 6 0 3 0 79 6 34
2017 Student 50 47 0 0 0 3 0 100 0 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 25 9 2 1 2 0 88 3 1383
2018 Term 59 26 11 0 0 3 1 88 0 67
2017 Indeterminate (permanent) 50 35 8 2 1 3 1 88 3 1078
2017 Term 56 21 15 6 0 3 0 79 6 34
2017 Student 70 23 0 0 3 3 0 97 3 30
2014 Indeterminate (permanent) 55 30 8 2 1 3 1 88 3 1208
2014 Term 64 22 8 2 0 4 0 90 2 55
2014 Student 71 14 0 0 0 11 4 100 0 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 57 30 8 3 2 1 0 88 4 1384
2018 Term 65 26 6 3 0 0 0 90 3 67
2017 Indeterminate (permanent) 50 37 7 4 2 1 0 88 5 1076
2017 Term 56 32 9 3 0 0 0 88 3 34
2017 Student 73 17 3 0 3 3 0 93 3 30
2014 Indeterminate (permanent) 55 32 7 3 1 2 0 88 4 1209
2014 Term 70 20 10 0 0 0 0 90 0 55
2014 Student 79 18 0 0 0 4 0 100 0 28
2011 Indeterminate (permanent) 38 39 12 6 3 1 0 78 10 1171
2011 Term 35 45 10 5 2 2 0 82 8 40
2011 Student 57 36 0 0 0 7 0 100 0 28

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 63 26 7 2 1 0 0 89 4 1380
2018 Term 80 16 4 0 0 0 0 96 0 67
2017 Indeterminate (permanent) 55 32 7 4 2 0 0 87 6 1078
2017 Term 88 9 3 0 0 0 0 97 0 34
2017 Student 90 7 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 59 30 6 3 1 0 0 89 5 1208
2014 Term 77 11 10 2 0 0 0 88 2 55
2014 Student 75 21 4 0 0 0 0 96 0 28
2011 Indeterminate (permanent) 48 36 9 5 2 0 0 84 7 1169
2011 Term 58 35 5 2 0 0 0 92 2 40
2011 Student 71 25 4 0 0 0 0 96 0 28

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 61 24 10 3 1 0 0 86 4 1387
2018 Term 74 20 3 0 2 0 2 96 2 68
2017 Indeterminate (permanent) 56 28 9 5 2 0 0 83 7 1078
2017 Term 76 15 9 0 0 0 0 91 0 34
2017 Student 80 13 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 55 28 9 5 3 0 0 84 7 1207
2014 Term 64 27 7 0 0 2 0 93 0 55
2014 Student 82 14 0 0 0 4 0 100 0 28
2011 Indeterminate (permanent) 47 33 12 5 3 1 0 80 8 1172
2011 Term 50 40 7 2 0 0 0 90 2 40
2011 Student 64 29 4 0 0 0 4 96 0 28

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 28 9 5 2 0 0 85 6 1386
2018 Term 72 23 4 2 0 0 0 95 2 67
2017 Indeterminate (permanent) 51 31 10 6 2 0 0 82 8 1078
2017 Term 76 21 3 0 0 0 0 97 0 34
2017 Student 83 13 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 51 31 9 5 3 0 0 83 8 1206
2014 Term 68 24 7 2 0 0 0 91 2 55
2014 Student 71 25 0 0 0 4 0 100 0 28
2011 Indeterminate (permanent) 44 36 10 6 3 0 0 80 10 1170
2011 Term 53 37 5 5 0 0 0 90 5 40
2011 Student 64 29 7 0 0 0 0 93 0 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 22 12 6 3 1 0 79 9 1390
2018 Term 67 16 5 4 3 3 2 87 8 68
2017 Indeterminate (permanent) 52 23 12 7 4 2 0 77 11 1077
2017 Term 82 12 3 0 0 3 0 97 0 34
2017 Student 67 20 3 0 3 3 3 93 4 30
2014 Indeterminate (permanent) 53 22 10 6 5 3 0 78 12 1207
2014 Term 58 26 9 3 2 2 0 86 5 55
2014 Student 54 21 11 4 0 11 0 84 4 28
2011 Indeterminate (permanent) 49 22 13 9 5 3 0 73 14 1171
2011 Term 45 30 10 5 5 3 3 79 10 40
2011 Student 57 18 7 11 0 7 0 81 12 28
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 25 45 30 1392
2018 Term 23 47 30 68
2017 Indeterminate (permanent) 23 46 30 1079
2017 Term 38 38 24 34
2017 Student 23 30 47 30
2014 Indeterminate (permanent) 23 48 29 1207
2014 Term 33 35 32 55
2014 Student 36 25 39 28
2011 Indeterminate (permanent) 25 48 27 1170
2011 Term 35 42 23 40
2011 Student 36 29 36 28

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 16 58 15 5 0 5 356
2017 Indeterminate (permanent) 17 59 14 6 0 5 254
2017 Term 38 31 0 8 23 0 13
2014 Indeterminate (permanent) 14 55 19 7 9999 5 282
2014 Term 42 36 5 5 9999 12 18
2014 Student 0 20 10 20 9999 50 10
2011 Indeterminate (permanent) 13 59 17 5 9999 6 292
2011 Term 36 29 21 7 9999 7 14
2011 Student 0 10 20 10 9999 60 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 1386

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 121

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 121

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 121

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 121

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 121

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 122

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 122

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 122

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 122

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 122

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 122

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 122

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 122

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 122

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 122

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 122

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 122

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 122

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 122

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 122

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 122

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 122

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 122

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 122

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 122

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 122

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 115

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 115

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 115

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 115

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 115

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 115

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 115

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 115

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 115

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 115

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 115

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 115

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 58 115

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 115

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 18 19 7 5 25 6 56 17 1388
2018 Term 24 12 10 2 2 40 10 74 6 67
2017 Indeterminate (permanent) 17 18 16 7 7 29 6 54 22 1079
2017 Term 9 6 21 3 0 59 3 38 8 34
2017 Student 30 7 10 0 0 33 20 79 0 30
2014 Indeterminate (permanent) 22 20 16 6 4 25 6 62 15 1206
2014 Term 31 18 11 6 2 32 0 73 11 55
2014 Student 21 21 7 0 0 32 18 86 0 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 30 16 6 3 6 1 74 9 1387
2018 Term 38 26 8 8 2 15 3 78 12 67
2017 Indeterminate (permanent) 34 36 14 6 4 6 1 74 10 1074
2017 Term 32 18 18 9 0 24 0 65 12 34
2017 Student 50 30 7 0 0 10 3 92 0 30
2014 Indeterminate (permanent) 40 32 14 5 3 6 1 77 8 1208
2014 Term 55 21 11 0 3 9 0 84 4 54
2014 Student 46 21 7 0 0 25 0 90 0 28
2011 Indeterminate (permanent) 33 37 16 6 2 6 0 75 9 1172
2011 Term 35 37 12 3 2 10 0 81 6 40
2011 Student 61 21 7 0 0 11 0 92 0 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 5 95 1389
2018 Student 0 100 57

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 16 20 3 3 31 5 59 9 1383
2018 Term 27 11 10 2 2 41 8 75 6 68
2017 Indeterminate (permanent) 19 17 16 3 3 36 7 63 9 1077
2017 Term 6 9 18 0 3 62 3 42 8 34
2017 Student 45 7 7 0 0 28 14 88 0 29
2014 Indeterminate (permanent) 24 16 16 3 2 33 7 67 7 1209
2014 Term 37 14 12 2 0 30 6 79 3 55
2014 Student 43 11 4 0 0 21 21 94 0 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 29 15 3 2 8 1 78 6 1388
2018 Term 39 26 13 3 2 16 2 78 6 68
2017 Indeterminate (permanent) 40 33 13 2 2 8 1 81 5 1080
2017 Term 41 24 9 6 3 18 0 79 11 34
2017 Student 63 20 3 0 0 13 0 96 0 30
2014 Indeterminate (permanent) 40 31 12 3 1 11 1 81 5 1207
2014 Term 55 18 9 0 2 15 2 87 2 55
2014 Student 50 14 4 0 0 21 11 95 0 28
2011 Indeterminate (permanent) 41 35 13 2 1 8 0 83 3 1173
2011 Term 35 35 20 0 0 10 0 78 0 40
2011 Student 46 36 0 0 0 18 0 100 0 28
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 30 17 8 6 0 1 67 15 1387
2018 Term 47 37 9 3 3 0 2 85 6 68
2017 Indeterminate (permanent) 46 29 13 5 6 0 1 76 10 1078
2017 Term 50 24 9 6 9 0 3 76 15 34
2017 Student 43 30 17 7 3 0 0 73 10 30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 33 27 12 6 0 0 55 19 1389
2018 Term 38 30 27 0 3 0 2 69 3 67
2017 Indeterminate (permanent) 21 36 25 11 6 0 1 58 17 1079
2017 Term 41 32 21 3 3 0 0 74 6 34
2017 Student 57 33 10 0 0 0 0 90 0 30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 33 19 8 4 0 1 69 12 1380
2018 Term 59 23 11 5 0 0 2 84 5 68
2017 Indeterminate (permanent) 35 36 16 8 3 0 2 72 11 1078
2017 Term 59 29 9 0 0 0 3 91 0 34
2017 Student 70 20 7 3 0 0 0 90 3 30

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 28 27 16 9 0 0 47 26 1379
2018 Term 46 23 20 8 2 0 2 70 9 68
2017 Indeterminate (permanent) 17 31 25 16 9 0 1 49 25 1078
2017 Term 44 24 24 3 3 0 3 70 6 34
2017 Student 57 37 0 0 3 3 0 97 3 30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 24 10 4 2 0 3 84 5 1385
2018 Term 75 11 7 2 0 2 3 91 2 68
2017 Indeterminate (permanent) 54 26 10 2 1 0 5 85 4 1079
2017 Term 65 26 3 0 0 0 6 97 0 34
2017 Student 77 13 0 0 0 0 10 100 0 30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 30 17 7 4 0 0 72 11 1384
2018 Term 62 21 10 4 2 0 2 84 6 67
2017 Indeterminate (permanent) 35 36 17 8 4 0 0 71 12 1077
2017 Term 62 26 12 0 0 0 0 88 0 34
2017 Student 60 17 17 3 0 3 0 79 3 30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 36 20 8 3 1 0 68 11 1387
2018 Term 44 28 20 3 5 0 0 72 8 68
2017 Indeterminate (permanent) 30 37 19 9 4 0 1 68 13 1078
2017 Term 53 38 6 3 0 0 0 91 3 34
2017 Student 70 20 3 3 0 3 0 93 3 30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 37 22 12 5 0 0 61 16 1384
2018 Term 36 31 21 5 6 0 0 68 11 68
2017 Indeterminate (permanent) 20 37 25 11 6 0 1 58 17 1079
2017 Term 50 32 15 3 0 0 0 82 3 34
2017 Student 69 24 3 0 0 3 0 96 0 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 34 22 11 5 0 0 62 16 1384
2018 Term 41 29 18 9 3 0 0 70 12 67
2017 Indeterminate (permanent) 26 34 21 13 6 0 1 60 19 1079
2017 Term 53 35 6 6 0 0 0 88 6 34
2017 Student 37 40 17 0 3 3 0 79 3 30

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 35 21 9 3 0 0 66 12 1376
2018 Term 39 30 20 8 3 0 0 69 11 68
2017 Indeterminate (permanent) 28 39 19 9 4 0 1 68 13 1076
2017 Term 39 30 21 9 0 0 0 70 9 33
2017 Student 40 30 27 0 0 3 0 72 0 30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 20 11 8 5 0 1 76 13 1378
2018 Term 65 19 16 0 0 0 0 84 0 66
2017 Indeterminate (permanent) 47 22 15 8 6 0 1 70 15 1080
2017 Term 59 18 18 3 3 0 0 76 6 34
2017 Student 73 23 3 0 0 0 0 97 0 30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 76 11 6 2 2 0 4 90 4 1381
2018 Term 89 8 2 0 2 0 0 97 2 68

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 77 12 5 2 2 0 2 91 4 1381
2018 Term 91 7 0 0 2 0 0 98 2 67
2017 Indeterminate (permanent) 78 11 4 3 2 0 2 91 5 1078
2017 Term 85 12 0 3 0 0 0 97 3 34
2017 Student 93 3 0 0 0 3 0 100 0 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 27 8 2 1 0 0 88 4 1388
2018 Term 83 14 3 0 0 0 0 97 0 68
2017 Indeterminate (permanent) 58 28 8 3 2 0 1 87 4 1076
2017 Term 74 24 3 0 0 0 0 97 0 34
2017 Student 77 17 3 0 3 0 0 93 3 30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 21 9 5 3 0 1 83 8 1390
2018 Term 73 20 3 2 2 2 0 94 3 67
2017 Indeterminate (permanent) 62 23 7 4 3 0 1 85 7 1074
2017 Term 82 12 3 3 0 0 0 94 3 34
2017 Student 87 7 0 0 3 0 3 97 3 30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 12 5 1 0 0 24 92 2 1373
2018 Term 64 6 2 0 0 0 28 98 0 68
2017 Indeterminate (permanent) 58 13 3 1 1 0 24 93 2 1077
2017 Term 59 3 0 0 0 0 38 100 0 34
2017 Student 77 3 0 0 3 0 17 96 4 30

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 76 14 4 0 0 0 5 95 1 1386
2018 Term 85 8 0 0 0 0 7 100 0 66
2017 Indeterminate (permanent) 75 13 3 1 0 0 8 95 1 1071
2017 Term 79 6 6 3 0 0 6 91 3 34
2017 Student 83 17 0 0 0 0 0 100 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 87 7 2 1 1 0 2 97 2 1391
2018 Term 60 12 8 11 7 2 0 73 18 68
2017 Indeterminate (permanent) 84 10 2 1 1 0 2 96 2 1078
2017 Term 62 18 9 9 3 0 0 79 12 34
2017 Student 57 23 10 3 0 0 7 86 4 30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 25 10 3 1 0 2 87 4 1389
2018 Term 72 23 3 3 0 0 0 94 3 68
2017 Indeterminate (permanent) 56 28 11 2 1 0 2 86 3 1078
2017 Term 68 24 6 3 0 0 0 91 3 34
2017 Student 83 17 0 0 0 0 0 100 0 30

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 38 30 8 2 0 0 59 11 1388
2018 Term 37 40 17 6 0 0 0 76 6 68
2017 Indeterminate (permanent) 14 38 36 8 3 0 0 52 11 1080
2017 Term 24 56 21 0 0 0 0 79 0 34
2017 Student 23 63 10 3 0 0 0 87 3 30

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 5 15 38 28 14 0 0 42 20 1384
2018 Term 3 6 28 32 30 0 0 62 10 67
2017 Indeterminate (permanent) 5 15 39 28 13 0 0 41 20 1079
2017 Term 0 6 32 24 38 0 0 62 6 34
2017 Student 0 0 27 47 23 3 0 72 0 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 39 11 4 1 3 0 83 5 1388
2018 Term 39 31 15 3 3 10 0 77 6 67
2017 Indeterminate (permanent) 36 40 14 6 2 3 0 78 8 1079
2017 Term 56 15 24 3 3 0 0 71 6 34
2017 Student 37 40 7 0 3 13 0 88 4 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 38 14 8 3 2 0 75 11 1392
2018 Term 52 34 6 2 3 3 0 88 5 67
2017 Indeterminate (permanent) 27 43 14 9 5 1 0 71 14 1078
2017 Term 56 29 6 3 0 6 0 91 3 34
2017 Student 53 33 7 0 0 7 0 93 0 30
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 32 20 7 5 2 1 33 67 1389
2018 Term 54 22 13 6 1 3 0 56 44 67
2017 Indeterminate (permanent) 43 30 13 5 3 4 1 45 55 1080
2017 Term 56 26 6 3 6 0 3 58 42 34
2017 Student 40 20 23 7 0 3 7 44 56 30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 895
2018 Term 16 28
2017 Indeterminate (permanent) 5 553
2017 Term 36 14
2017 Student 33 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 895
2018 Term 27 28
2017 Indeterminate (permanent) 13 553
2017 Term 36 14
2017 Student 47 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 895
2018 Term 20 28
2017 Indeterminate (permanent) 5 553
2017 Term 14 14
2017 Student 7 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 63 896
2018 Term 10 28
2017 Indeterminate (permanent) 75 553
2017 Term 43 14
2017 Student 7 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 896
2018 Term 4 28
2017 Indeterminate (permanent) 3 553
2017 Term 0 14
2017 Student 0 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 61 896
2018 Term 15 28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 895
2018 Term 40 28
2017 Indeterminate (permanent) 23 553
2017 Term 21 14
2017 Student 40 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 31 47 12 4 2 5 847
2018 Term 21 59 8 4 8 0 25
2017 Indeterminate (permanent) 37 49 7 4 1 3 548
2017 Term 21 57 7 7 7 0 14
2017 Student 40 33 13 0 0 13 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 890
2018 Term 46 54 28

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 23 19 16 11 2 7 50 30 891
2018 Term 39 23 10 14 4 4 8 69 20 28
2017 Indeterminate (permanent) 26 23 16 10 9 3 13 59 22 561
2017 Term 50 14 0 21 7 0 7 69 31 14
2017 Student 40 27 13 7 0 13 0 77 8 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 13 14 11 11 6 34 39 38 896
2018 Term 36 15 4 14 6 4 21 69 26 28
2017 Indeterminate (permanent) 9 10 11 7 12 5 46 39 39 561
2017 Term 0 7 0 7 29 0 57 17 83 14
2017 Student 7 20 7 0 40 13 13 36 55 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 14 8 6 4 1 9 80 11 1388
2018 Term 74 8 3 1 0 0 14 95 1 68
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