2018 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	42	6	10	3	2	0	81	13	443
2018	3 to 10 years in current department or agency	35	44	7	11	3	0	0	79	14	511
2018	11 to 20 years in current department or agency	31	45	9	11	3	0	0	77	14	437
2018	More than 20 years in current department or agency	33	38	13	11	2	0	2	73	14	114
2017	Less than 3 years in current department or agency	41	42	10	4	2	0	0	83	7	208
2017	3 to 10 years in current department or agency	37	41	8	9	4	0	0	79	13	488
2017	11 to 20 years in current department or agency	32	44	9	12	3	0	0	76	15	338
2017	More than 20 years in current department or agency	39	39	8	11	3	0	0	78	14	99
2014	Less than 3 years in current department or agency	46	40	5	7	1	0	0	86	8	300
2014	3 to 10 years in current department or agency	40	34	10	12	3	0	0	75	15	619
2014	11 to 20 years in current department or agency	26	46	13	10	5	0	0	72	15	255
2014	More than 20 years in current department or agency	41	28	7	12	10	0	2	70	22	107

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	32	5	4	2	88	7	441
2018	3 to 10 years in current department or agency	54	35	6	4	2	88	6	509
2018	11 to 20 years in current department or agency	53	33	7	5	1	87	7	435
2018	More than 20 years in current department or agency	57	33	7	2	0	90	2	115
2017	Less than 3 years in current department or agency	63	30	4	1	1	93	3	208
2017	3 to 10 years in current department or agency	52	35	6	5	2	87	7	488
2017	11 to 20 years in current department or agency	51	38	5	4	2	89	6	339
2017	More than 20 years in current department or agency	58	30	7	2	3	88	5	99
2014	Less than 3 years in current department or agency	54	33	6	5	2	87	7	299
2014	3 to 10 years in current department or agency	56	33	5	5	2	89	6	619
2014	11 to 20 years in current department or agency	51	39	4	4	2	90	6	256
2014	More than 20 years in current department or agency	60	27	7	4	2	87	6	107

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	32	6	4	2	88	5	435
2018	3 to 10 years in current department or agency	55	34	5	3	1	90	5	508
2018	11 to 20 years in current department or agency	54	34	7	4	2	88	6	432
2018	More than 20 years in current department or agency	56	34	5	4	1	90	5	113
2017	Less than 3 years in current department or agency	59	30	6	3	1	90	4	207
2017	3 to 10 years in current department or agency	55	34	4	4	2	90	6	488
2017	11 to 20 years in current department or agency	57	33	5	3	1	91	4	338
2017	More than 20 years in current department or agency	63	30	2	4	1	93	5	99
2014	Less than 3 years in current department or agency	54	34	7	4	0	88	4	300
2014	3 to 10 years in current department or agency	59	31	4	4	2	90	6	619
2014	11 to 20 years in current department or agency	55	34	6	4	3	88	6	256
2014	More than 20 years in current department or agency	57	36	5	1	1	93	2	106

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	22	4	4	2	0	0	90	6	441
2018	3 to 10 years in current department or agency	63	26	6	3	2	0	0	89	5	512
2018	11 to 20 years in current department or agency	53	33	7	6	2	0	0	86	7	438
2018	More than 20 years in current department or agency	55	32	10	2	1	0	0	87	4	115
2017	Less than 3 years in current department or agency	68	21	6	3	0	0	1	90	3	208
2017	3 to 10 years in current department or agency	58	29	4	7	3	0	0	86	10	488
2017	11 to 20 years in current department or agency	55	32	8	3	2	0	0	87	5	338
2017	More than 20 years in current department or agency	50	36	8	4	1	0	1	87	5	99
2014	Less than 3 years in current department or agency	65	22	8	2	0	1	1	90	2	300
2014	3 to 10 years in current department or agency	59	26	7	5	3	0	0	86	8	619
2014	11 to 20 years in current department or agency	47	35	9	5	2	1	0	83	8	255
2014	More than 20 years in current department or agency	54	31	6	6	1	0	1	86	7	107

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	33	7	4	2	87	6	441
2018	3 to 10 years in current department or agency	47	37	8	4	3	84	8	509
2018	11 to 20 years in current department or agency	43	41	7	6	2	85	9	436
2018	More than 20 years in current department or agency	48	40	5	5	2	88	6	114
2017	Less than 3 years in current department or agency	61	30	5	2	1	92	3	208
2017	3 to 10 years in current department or agency	44	40	7	5	3	84	9	487
2017	11 to 20 years in current department or agency	45	38	7	7	3	83	10	339
2017	More than 20 years in current department or agency	50	35	5	3	6	85	9	99
2014	Less than 3 years in current department or agency	49	40	5	4	2	89	6	299
2014	3 to 10 years in current department or agency	47	37	8	5	3	85	8	619
2014	11 to 20 years in current department or agency	41	41	8	7	3	82	10	256
2014	More than 20 years in current department or agency	47	37	6	7	3	84	10	107

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	38	11	5	2	0	1	81	7	440
2018	3 to 10 years in current department or agency	29	38	15	13	5	0	0	67	18	509
2018	11 to 20 years in current department or agency	29	34	16	13	7	0	0	63	20	437
2018	More than 20 years in current department or agency	34	37	14	11	5	0	0	70	16	114
2017	Less than 3 years in current department or agency	48	39	10	3	1	0	0	86	4	208
2017	3 to 10 years in current department or agency	33	36	11	14	6	0	0	69	19	487
2017	11 to 20 years in current department or agency	26	42	12	13	7	0	0	68	20	338
2017	More than 20 years in current department or agency	31	31	14	15	9	0	0	62	25	99
2014	Less than 3 years in current department or agency	43	40	10	3	2	1	1	84	5	300
2014	3 to 10 years in current department or agency	33	36	14	10	7	0	0	69	17	617
2014	11 to 20 years in current department or agency	29	36	16	11	8	0	0	65	19	256
2014	More than 20 years in current department or agency	32	41	12	9	6	0	0	73	15	107

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	41	11	10	3	77	13	441
2018	3 to 10 years in current department or agency	27	43	13	12	5	70	17	510
2018	11 to 20 years in current department or agency	25	44	15	10	5	70	15	438
2018	More than 20 years in current department or agency	28	37	17	16	2	65	18	115
2017	Less than 3 years in current department or agency	39	42	10	7	1	81	9	208
2017	3 to 10 years in current department or agency	28	40	13	14	5	69	19	487
2017	11 to 20 years in current department or agency	24	46	11	14	4	70	19	338
2017	More than 20 years in current department or agency	32	33	9	23	3	65	26	99

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	32	4	1	2	93	3	441
2018	3 to 10 years in current department or agency	56	33	5	3	2	89	6	511
2018	11 to 20 years in current department or agency	56	32	6	4	1	88	5	439
2018	More than 20 years in current department or agency	53	38	5	3	0	91	3	113
2017	Less than 3 years in current department or agency	64	26	7	2	2	89	4	208
2017	3 to 10 years in current department or agency	47	38	8	6	2	84	7	485
2017	11 to 20 years in current department or agency	47	35	9	6	3	82	9	338
2017	More than 20 years in current department or agency	51	36	5	5	2	87	7	99
2014	Less than 3 years in current department or agency	58	33	6	3	1	90	4	300
2014	3 to 10 years in current department or agency	49	37	6	5	2	87	7	619
2014	11 to 20 years in current department or agency	50	37	6	6	1	86	7	256
2014	More than 20 years in current department or agency	64	25	10	0	2	88	2	107

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	35	7	5	2	86	7	439
2018	3 to 10 years in current department or agency	41	36	9	9	5	77	14	509
2018	11 to 20 years in current department or agency	35	38	13	10	5	73	15	437
2018	More than 20 years in current department or agency	42	34	11	12	2	76	13	112
2017	Less than 3 years in current department or agency	53	34	9	3	1	87	4	208
2017	3 to 10 years in current department or agency	38	37	10	11	4	75	15	487
2017	11 to 20 years in current department or agency	30	42	10	12	5	73	17	337
2017	More than 20 years in current department or agency	38	27	17	9	8	65	18	99

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	27	6	2	1	90	4	433
2018	3 to 10 years in current department or agency	64	24	8	3	1	88	4	504
2018	11 to 20 years in current department or agency	60	30	7	2	1	90	3	434
2018	More than 20 years in current department or agency	70	23	8	0	0	92	0	113
2017	Less than 3 years in current department or agency	69	26	4	0	0	95	0	208
2017	3 to 10 years in current department or agency	61	28	7	4	0	90	4	483
2017	11 to 20 years in current department or agency	59	31	7	1	1	91	2	337
2017	More than 20 years in current department or agency	66	25	5	3	0	92	3	99
2014	Less than 3 years in current department or agency	73	21	4	1	1	95	2	299
2014	3 to 10 years in current department or agency	69	24	5	1	1	93	2	619
2014	11 to 20 years in current department or agency	66	27	7	1	0	92	1	256
2014	More than 20 years in current department or agency	78	17	3	1	1	95	2	107

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	37	7	5	2	87	6	437
2018	3 to 10 years in current department or agency	42	41	7	6	3	83	9	512
2018	11 to 20 years in current department or agency	41	39	8	7	4	81	12	440
2018	More than 20 years in current department or agency	39	39	10	9	3	78	12	112
2017	Less than 3 years in current department or agency	54	34	6	4	1	88	5	208
2017	3 to 10 years in current department or agency	41	38	9	8	4	79	12	482
2017	11 to 20 years in current department or agency	41	39	8	9	3	80	12	336
2017	More than 20 years in current department or agency	40	34	13	8	4	75	13	99
2014	Less than 3 years in current department or agency	44	39	11	5	2	83	6	300
2014	3 to 10 years in current department or agency	37	42	8	8	4	80	13	619
2014	11 to 20 years in current department or agency	31	48	8	6	6	79	13	256
2014	More than 20 years in current department or agency	37	40	8	9	7	76	16	107

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	31	7	2	2	89	4	437
2018	3 to 10 years in current department or agency	52	33	7	6	2	85	8	503
2018	11 to 20 years in current department or agency	50	32	10	5	3	82	9	437
2018	More than 20 years in current department or agency	49	33	9	7	3	82	9	112
2017	Less than 3 years in current department or agency	63	28	6	2	1	90	3	208
2017	3 to 10 years in current department or agency	50	32	8	6	3	82	9	484
2017	11 to 20 years in current department or agency	49	34	10	6	1	83	7	335
2017	More than 20 years in current department or agency	49	33	6	8	3	82	11	99
2014	Less than 3 years in current department or agency	57	28	10	3	2	85	5	300
2014	3 to 10 years in current department or agency	51	31	8	7	3	82	10	619
2014	11 to 20 years in current department or agency	47	34	9	5	5	81	10	256
2014	More than 20 years in current department or agency	53	24	8	11	4	78	14	107

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	33	7	5	2	1	1	86	7	437
2018	3 to 10 years in current department or agency	44	36	10	6	3	0	0	81	9	510
2018	11 to 20 years in current department or agency	37	40	12	7	4	0	0	77	10	438
2018	More than 20 years in current department or agency	34	41	10	13	3	0	0	74	16	112
2017	Less than 3 years in current department or agency	58	33	5	2	1	0	0	91	3	208
2017	3 to 10 years in current department or agency	41	37	10	8	3	0	1	79	11	485
2017	11 to 20 years in current department or agency	38	39	11	10	2	1	0	78	12	336
2017	More than 20 years in current department or agency	36	39	10	12	2	0	0	75	14	99
2014	Less than 3 years in current department or agency	52	34	9	2	2	1	0	87	4	300
2014	3 to 10 years in current department or agency	44	35	10	8	3	0	0	79	11	619
2014	11 to 20 years in current department or agency	40	37	13	7	3	0	0	77	10	256
2014	More than 20 years in current department or agency	43	34	10	10	3	0	0	76	13	107

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	28	5	2	2	0	91	4	440
2018	3 to 10 years in current department or agency	54	32	8	3	3	0	86	6	505
2018	11 to 20 years in current department or agency	47	39	8	5	1	0	86	6	439
2018	More than 20 years in current department or agency	52	36	9	3	0	0	88	3	113
2017	Less than 3 years in current department or agency	69	23	5	2	1	0	91	3	208
2017	3 to 10 years in current department or agency	49	36	8	4	2	0	86	6	485
2017	11 to 20 years in current department or agency	49	37	7	5	2	0	86	7	336
2017	More than 20 years in current department or agency	51	33	9	2	5	0	84	7	99
2014	Less than 3 years in current department or agency	61	32	2	3	2	0	93	5	299
2014	3 to 10 years in current department or agency	54	34	7	3	2	0	88	5	618
2014	11 to 20 years in current department or agency	50	34	8	4	3	1	85	7	256
2014	More than 20 years in current department or agency	54	30	10	5	1	0	84	6	106

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	27	8	4	2	0	1	86	5	442
2018	3 to 10 years in current department or agency	39	38	14	4	4	0	1	78	8	511
2018	11 to 20 years in current department or agency	33	34	17	9	5	0	1	68	14	439
2018	More than 20 years in current department or agency	34	31	19	12	2	0	2	66	15	115
2017	Less than 3 years in current department or agency	58	29	10	3	0	0	0	87	3	208
2017	3 to 10 years in current department or agency	44	33	13	5	3	0	2	79	8	488
2017	11 to 20 years in current department or agency	36	41	12	7	3	0	1	78	9	339
2017	More than 20 years in current department or agency	35	38	15	10	0	0	3	74	10	99
2014	Less than 3 years in current department or agency	51	35	9	1	1	1	1	89	2	300
2014	3 to 10 years in current department or agency	40	38	13	5	2	0	1	80	7	619
2014	11 to 20 years in current department or agency	33	42	17	5	3	0	0	75	8	256
2014	More than 20 years in current department or agency	29	35	22	11	3	0	1	64	14	107

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	16	33	28	17	1	1	46	20	442
2018	3 to 10 years in current department or agency	7	25	40	20	6	0	1	26	33	510
2018	11 to 20 years in current department or agency	7	26	38	22	6	0	0	28	34	437
2018	More than 20 years in current department or agency	9	26	40	15	9	0	1	25	35	115
2017	Less than 3 years in current department or agency	4	12	37	25	18	2	2	45	16	207
2017	3 to 10 years in current department or agency	9	22	46	16	5	0	1	22	31	485
2017	11 to 20 years in current department or agency	8	25	44	14	8	0	1	22	33	338
2017	More than 20 years in current department or agency	8	35	28	21	7	0	1	28	44	99
2014	Less than 3 years in current department or agency	4	15	41	24	15	1	1	39	19	299
2014	3 to 10 years in current department or agency	8	22	40	21	8	0	1	29	31	616
2014	11 to 20 years in current department or agency	15	27	39	13	4	0	1	18	42	256
2014	More than 20 years in current department or agency	11	32	35	16	6	0	0	22	43	107

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	2	9	23	30	32	3	1	64	12	439
2018	3 to 10 years in current department or agency	6	16	29	30	18	0	2	48	22	505
2018	11 to 20 years in current department or agency	5	21	35	28	11	0	0	39	26	434
2018	More than 20 years in current department or agency	4	16	42	23	13	1	2	36	20	113
2017	Less than 3 years in current department or agency	3	5	17	26	43	2	2	73	9	207
2017	3 to 10 years in current department or agency	7	17	29	28	17	1	1	45	25	487
2017	11 to 20 years in current department or agency	6	17	33	28	11	2	2	41	24	337
2017	More than 20 years in current department or agency	4	18	28	26	17	1	5	47	24	97
2014	Less than 3 years in current department or agency	3	9	15	35	34	2	3	72	13	299
2014	3 to 10 years in current department or agency	5	13	31	32	17	1	2	50	18	615
2014	11 to 20 years in current department or agency	6	17	37	27	10	1	2	39	24	256
2014	More than 20 years in current department or agency	6	15	27	34	18	0	0	52	22	107

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	16	29	24	19	3	2	45	25	442
2018	3 to 10 years in current department or agency	13	22	34	21	8	0	2	30	35	506
2018	11 to 20 years in current department or agency	14	23	34	19	7	1	0	27	38	433
2018	More than 20 years in current department or agency	13	26	30	17	11	1	1	29	40	114
2017	Less than 3 years in current department or agency	4	17	30	23	22	1	2	47	22	206
2017	3 to 10 years in current department or agency	12	24	33	21	7	1	2	29	37	487
2017	11 to 20 years in current department or agency	12	26	35	17	8	1	1	25	39	338
2017	More than 20 years in current department or agency	14	24	32	18	8	0	4	27	39	99
2014	Less than 3 years in current department or agency	8	19	31	20	19	2	1	40	28	299
2014	3 to 10 years in current department or agency	14	25	34	17	9	1	1	27	39	619
2014	11 to 20 years in current department or agency	20	25	33	16	5	1	1	21	45	256
2014	More than 20 years in current department or agency	17	30	35	12	5	1	1	17	47	107

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	3	7	15	35	37	2	2	74	10	440
2018	3 to 10 years in current department or agency	3	8	27	41	19	0	2	61	12	506
2018	11 to 20 years in current department or agency	3	15	38	28	16	0	0	44	17	432
2018	More than 20 years in current department or agency	5	9	42	26	16	0	2	43	14	114
2017	Less than 3 years in current department or agency	1	3	18	35	38	0	4	77	4	207
2017	3 to 10 years in current department or agency	4	9	28	39	17	0	2	58	13	483
2017	11 to 20 years in current department or agency	2	10	37	33	14	1	2	49	13	336
2017	More than 20 years in current department or agency	3	12	40	29	11	1	4	42	16	98
2014	Less than 3 years in current department or agency	1	5	19	37	36	1	2	75	6	297
2014	3 to 10 years in current department or agency	4	10	30	34	20	0	1	56	14	618
2014	11 to 20 years in current department or agency	4	13	39	33	9	0	1	43	17	256
2014	More than 20 years in current department or agency	10	12	36	35	6	0	1	42	22	106

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	10	23	28	29	3	2	60	15	442
2018	3 to 10 years in current department or agency	12	24	31	21	10	1	1	32	37	507
2018	11 to 20 years in current department or agency	13	27	30	20	10	0	0	30	40	436
2018	More than 20 years in current department or agency	16	26	32	13	10	1	2	23	44	113
2017	Less than 3 years in current department or agency	5	9	19	25	35	3	4	65	15	204
2017	3 to 10 years in current department or agency	13	22	34	18	11	0	2	29	36	486
2017	11 to 20 years in current department or agency	9	24	32	19	14	1	1	33	34	337
2017	More than 20 years in current department or agency	11	25	30	20	9	1	3	31	38	99
2014	Less than 3 years in current department or agency	3	7	22	34	30	1	2	66	11	299
2014	3 to 10 years in current department or agency	11	18	31	24	14	0	1	39	29	616
2014	11 to 20 years in current department or agency	14	25	33	19	6	0	3	25	40	256
2014	More than 20 years in current department or agency	13	32	29	15	8	1	2	24	46	107

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	3	12	19	31	29	4	1	63	17	441
2018	3 to 10 years in current department or agency	6	16	29	28	17	1	2	47	23	507
2018	11 to 20 years in current department or agency	8	14	35	26	16	1	0	42	22	429
2018	More than 20 years in current department or agency	6	18	35	28	11	0	2	40	24	110
2017	Less than 3 years in current department or agency	1	7	16	29	36	8	3	73	9	206
2017	3 to 10 years in current department or agency	7	15	32	27	16	1	2	44	24	487
2017	11 to 20 years in current department or agency	5	11	35	31	15	1	3	47	17	338
2017	More than 20 years in current department or agency	5	14	30	33	12	2	3	48	20	99
2014	Less than 3 years in current department or agency	1	6	20	27	40	4	3	72	7	298
2014	3 to 10 years in current department or agency	5	8	27	33	24	2	2	59	13	617
2014	11 to 20 years in current department or agency	3	11	31	38	15	0	1	54	14	255
2014	More than 20 years in current department or agency	5	10	28	38	15	1	3	55	15	107

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	11	31	31	18	2	2	51	18	442
2018	3 to 10 years in current department or agency	11	20	36	23	8	0	2	32	31	510
2018	11 to 20 years in current department or agency	12	27	36	18	7	1	0	25	39	437
2018	More than 20 years in current department or agency	10	27	42	12	7	1	1	19	38	114
2017	Less than 3 years in current department or agency	5	13	28	28	20	4	2	51	20	207
2017	3 to 10 years in current department or agency	10	23	36	21	8	1	2	29	34	485
2017	11 to 20 years in current department or agency	11	26	34	19	9	1	1	29	37	338
2017	More than 20 years in current department or agency	7	24	39	16	8	2	3	26	33	99
2014	Less than 3 years in current department or agency	8	14	32	23	19	2	1	44	23	300
2014	3 to 10 years in current department or agency	12	21	38	19	9	1	1	28	33	618
2014	11 to 20 years in current department or agency	15	27	36	17	4	1	1	21	42	255
2014	More than 20 years in current department or agency	16	20	39	13	11	0	1	24	37	107

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	26	10	6	3	10	5	79	9	442
2018	3 to 10 years in current department or agency	29	34	15	8	6	3	4	68	16	507
2018	11 to 20 years in current department or agency	30	37	14	9	5	4	1	71	15	438
2018	More than 20 years in current department or agency	26	37	16	14	2	2	3	66	18	114
2017	Less than 3 years in current department or agency	42	25	9	4	4	9	7	80	10	207
2017	3 to 10 years in current department or agency	30	32	14	11	8	3	3	65	20	487
2017	11 to 20 years in current department or agency	26	36	17	10	7	4	1	65	18	339
2017	More than 20 years in current department or agency	32	24	21	11	8	2	2	59	20	98
2014	Less than 3 years in current department or agency	43	24	11	6	3	7	5	76	11	300
2014	3 to 10 years in current department or agency	39	31	10	7	6	4	3	75	14	619
2014	11 to 20 years in current department or agency	28	42	12	8	6	3	1	73	15	255
2014	More than 20 years in current department or agency	39	28	12	8	8	2	3	71	17	107

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	20	5	8	3	1	0	84	11	441
2018	3 to 10 years in current department or agency	50	29	8	9	4	0	0	79	13	509
2018	11 to 20 years in current department or agency	49	30	8	7	5	0	0	79	12	436
2018	More than 20 years in current department or agency	49	30	10	9	2	0	0	79	11	114
2017	Less than 3 years in current department or agency	66	22	3	4	4	1	0	89	8	207
2017	3 to 10 years in current department or agency	50	29	7	9	5	1	0	79	14	486
2017	11 to 20 years in current department or agency	47	35	7	7	4	0	0	82	11	339
2017	More than 20 years in current department or agency	48	26	11	6	6	1	1	76	13	98
2014	Less than 3 years in current department or agency	58	21	11	7	2	1	0	80	9	300
2014	3 to 10 years in current department or agency	55	27	7	6	4	0	0	83	10	620
2014	11 to 20 years in current department or agency	50	30	4	7	9	1	0	80	16	256
2014	More than 20 years in current department or agency	57	24	2	9	8	1	0	82	17	107

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	19	16	12	6	22	3	55	23	441
2018	3 to 10 years in current department or agency	12	24	20	18	13	10	3	41	36	509
2018	11 to 20 years in current department or agency	13	28	20	16	11	10	3	46	31	436
2018	More than 20 years in current department or agency	13	32	18	20	7	8	2	50	30	114
2017	Less than 3 years in current department or agency	20	21	14	7	9	27	1	57	23	208
2017	3 to 10 years in current department or agency	9	24	17	19	18	10	2	38	43	488
2017	11 to 20 years in current department or agency	8	25	17	23	13	13	2	39	41	338
2017	More than 20 years in current department or agency	16	25	23	17	11	6	2	45	30	98
2014	Less than 3 years in current department or agency	16	23	15	13	7	24	2	53	27	300
2014	3 to 10 years in current department or agency	11	27	17	20	13	9	3	44	37	617
2014	11 to 20 years in current department or agency	10	25	15	24	14	9	2	40	43	256
2014	More than 20 years in current department or agency	21	30	11	15	14	10	0	56	32	107

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	67	23	5	3	1	0	90	4	439
2018	3 to 10 years in current department or agency	55	31	7	5	2	0	86	7	510
2018	11 to 20 years in current department or agency	51	38	5	4	2	0	89	6	435
2018	More than 20 years in current department or agency	50	34	8	5	1	1	86	6	113
2017	Less than 3 years in current department or agency	65	26	2	3	3	0	92	6	208
2017	3 to 10 years in current department or agency	48	37	7	6	2	0	86	8	488
2017	11 to 20 years in current department or agency	47	36	7	6	3	0	84	9	339
2017	More than 20 years in current department or agency	44	36	12	5	3	0	80	8	99
2014	Less than 3 years in current department or agency	56	33	5	3	2	0	90	5	300
2014	3 to 10 years in current department or agency	49	38	6	5	2	0	87	7	619
2014	11 to 20 years in current department or agency	39	43	10	6	3	0	81	9	256
2014	More than 20 years in current department or agency	51	35	7	6	2	0	85	8	107

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	31	6	2	1	1	91	2	441
2018	3 to 10 years in current department or agency	55	33	7	3	2	0	88	5	510
2018	11 to 20 years in current department or agency	49	38	9	3	2	0	87	5	437
2018	More than 20 years in current department or agency	44	37	15	4	0	0	81	4	114

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	32	9	5	2	1	1	84	7	441
2018	3 to 10 years in current department or agency	40	37	9	9	4	0	0	77	14	510
2018	11 to 20 years in current department or agency	37	33	14	9	6	0	1	71	15	439
2018	More than 20 years in current department or agency	40	31	13	10	6	0	0	71	16	113
2017	Less than 3 years in current department or agency	53	27	11	7	1	0	0	80	9	207
2017	3 to 10 years in current department or agency	41	37	8	9	5	0	1	78	14	488
2017	11 to 20 years in current department or agency	32	40	12	10	5	1	0	73	15	339
2017	More than 20 years in current department or agency	38	34	15	9	4	0	0	71	13	99
2014	Less than 3 years in current department or agency	47	38	9	2	2	1	1	86	5	300
2014	3 to 10 years in current department or agency	41	35	11	9	4	0	0	76	13	619
2014	11 to 20 years in current department or agency	37	38	12	7	6	0	0	74	13	256
2014	More than 20 years in current department or agency	44	35	12	7	1	1	0	80	8	107

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	27	6	3	3	2	1	88	5	440
2018	3 to 10 years in current department or agency	53	27	8	5	5	1	1	82	10	510
2018	11 to 20 years in current department or agency	49	27	10	8	4	2	0	78	12	438
2018	More than 20 years in current department or agency	44	31	14	7	3	1	0	75	10	114
2017	Less than 3 years in current department or agency	63	20	9	4	2	2	0	85	6	208
2017	3 to 10 years in current department or agency	51	29	9	4	5	0	1	81	10	488
2017	11 to 20 years in current department or agency	46	32	12	6	2	1	1	79	9	339
2017	More than 20 years in current department or agency	40	39	8	6	4	2	0	81	11	98
2014	Less than 3 years in current department or agency	57	30	8	2	1	2	0	89	3	300
2014	3 to 10 years in current department or agency	50	28	10	7	4	2	0	79	11	618
2014	11 to 20 years in current department or agency	48	31	12	4	5	0	0	79	9	256
2014	More than 20 years in current department or agency	49	33	7	6	0	4	1	86	6	107

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	29	7	5	2	1	1	87	7	441
2018	3 to 10 years in current department or agency	47	33	8	7	4	1	0	81	11	509
2018	11 to 20 years in current department or agency	50	31	7	8	4	0	0	81	12	439
2018	More than 20 years in current department or agency	38	38	13	7	4	0	0	75	11	114
2017	Less than 3 years in current department or agency	61	23	7	6	2	0	0	85	8	207
2017	3 to 10 years in current department or agency	47	33	9	5	5	0	0	80	11	487
2017	11 to 20 years in current department or agency	43	37	9	6	4	0	0	81	10	339
2017	More than 20 years in current department or agency	28	40	10	18	3	0	0	69	22	98
2014	Less than 3 years in current department or agency	53	32	9	4	2	1	0	86	6	300
2014	3 to 10 years in current department or agency	48	31	8	8	4	0	0	79	13	619
2014	11 to 20 years in current department or agency	41	35	10	7	6	0	0	76	14	256
2014	More than 20 years in current department or agency	45	37	5	10	2	1	0	83	12	107

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	21	5	3	2	1	1	90	4	438
2018	3 to 10 years in current department or agency	62	24	6	3	4	1	0	87	7	507
2018	11 to 20 years in current department or agency	60	24	9	3	3	1	0	85	6	433
2018	More than 20 years in current department or agency	52	32	9	4	1	2	0	86	5	114
2017	Less than 3 years in current department or agency	70	19	5	1	2	1	0	91	4	208
2017	3 to 10 years in current department or agency	63	21	8	3	3	1	0	85	6	487
2017	11 to 20 years in current department or agency	58	26	8	5	2	1	0	85	7	339
2017	More than 20 years in current department or agency	54	31	9	1	4	1	0	85	5	99

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	24	7	3	3	0	87	6	440
2018	3 to 10 years in current department or agency	51	29	8	6	6	0	80	11	508
2018	11 to 20 years in current department or agency	50	26	11	7	5	0	77	12	438
2018	More than 20 years in current department or agency	53	22	12	9	4	0	75	13	114
2017	Less than 3 years in current department or agency	66	23	6	2	2	0	89	5	208
2017	3 to 10 years in current department or agency	56	27	7	6	4	0	83	10	484
2017	11 to 20 years in current department or agency	51	28	9	8	3	0	80	11	339
2017	More than 20 years in current department or agency	50	26	13	8	3	0	75	12	99
2014	Less than 3 years in current department or agency	61	27	7	3	1	1	89	5	299
2014	3 to 10 years in current department or agency	55	28	7	8	2	0	82	10	618
2014	11 to 20 years in current department or agency	47	34	8	6	5	0	81	11	256
2014	More than 20 years in current department or agency	58	23	10	6	3	0	81	9	107

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	23	14	6	0	7	11	76	7	32
2018	3 to 10 years in current department or agency	30	39	13	8	6	3	1	72	14	114
2018	11 to 20 years in current department or agency	31	30	15	12	4	4	4	67	17	167
2018	More than 20 years in current department or agency	27	41	25	3	0	0	3	71	4	35
2017	Less than 3 years in current department or agency	52	41	0	0	0	7	0	100	0	15
2017	3 to 10 years in current department or agency	26	39	16	10	4	3	2	68	15	99
2017	11 to 20 years in current department or agency	20	42	13	17	6	0	3	64	23	109
2017	More than 20 years in current department or agency	24	47	13	9	7	0	0	71	16	34
2014	Less than 3 years in current department or agency	35	39	10	0	3	9	3	85	4	30
2014	3 to 10 years in current department or agency	40	31	10	8	7	1	3	74	16	144
2014	11 to 20 years in current department or agency	23	36	17	15	5	3	3	62	21	91
2014	More than 20 years in current department or agency	47	21	9	15	3	0	5	71	19	42

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	29	8	3	1	7	0	88	4	442
2018	3 to 10 years in current department or agency	28	35	16	10	5	6	0	67	16	510
2018	11 to 20 years in current department or agency	24	33	21	11	6	6	0	61	18	439
2018	More than 20 years in current department or agency	21	33	23	12	4	6	0	59	17	115
2017	Less than 3 years in current department or agency	50	31	7	4	0	7	0	87	5	207
2017	3 to 10 years in current department or agency	24	35	14	12	9	6	0	63	22	487
2017	11 to 20 years in current department or agency	18	34	16	16	7	9	0	57	25	339
2017	More than 20 years in current department or agency	20	31	18	15	8	6	1	55	26	99
2014	Less than 3 years in current department or agency	48	29	8	4	1	10	0	86	5	298
2014	3 to 10 years in current department or agency	31	34	14	11	6	5	0	68	17	619
2014	11 to 20 years in current department or agency	25	36	13	13	7	6	0	65	22	256
2014	More than 20 years in current department or agency	24	40	13	13	4	6	0	68	19	107

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	32	9	5	1	4	84	6	441
2018	3 to 10 years in current department or agency	23	35	17	16	7	2	59	23	509
2018	11 to 20 years in current department or agency	21	37	20	14	8	1	58	21	439
2018	More than 20 years in current department or agency	24	35	22	12	6	1	60	18	114
2017	Less than 3 years in current department or agency	50	32	9	4	0	4	86	5	207
2017	3 to 10 years in current department or agency	21	35	16	18	9	1	57	28	486
2017	11 to 20 years in current department or agency	16	38	18	18	9	2	55	27	338
2017	More than 20 years in current department or agency	24	30	15	19	11	1	55	30	98
2014	Less than 3 years in current department or agency	46	36	7	5	1	4	86	7	300
2014	3 to 10 years in current department or agency	27	34	16	15	6	1	62	21	619
2014	11 to 20 years in current department or agency	18	36	17	18	9	2	55	28	256
2014	More than 20 years in current department or agency	23	42	11	17	6	0	65	23	107

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	34	12	8	2	9	76	11	439
2018	3 to 10 years in current department or agency	12	34	22	18	10	4	48	30	511
2018	11 to 20 years in current department or agency	11	30	26	21	9	2	42	32	438
2018	More than 20 years in current department or agency	14	25	30	19	8	4	41	28	115
2017	Less than 3 years in current department or agency	38	28	13	9	2	10	74	12	208
2017	3 to 10 years in current department or agency	11	33	20	22	11	3	46	34	488
2017	11 to 20 years in current department or agency	8	35	19	23	10	5	45	35	339
2017	More than 20 years in current department or agency	11	30	20	26	8	5	43	36	99
2014	Less than 3 years in current department or agency	31	36	12	10	1	10	75	12	300
2014	3 to 10 years in current department or agency	17	35	18	20	8	3	53	28	619
2014	11 to 20 years in current department or agency	11	27	23	22	12	5	40	36	255
2014	More than 20 years in current department or agency	13	35	17	19	12	4	50	32	107

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	34	15	11	4	5	68	16	443
2018	3 to 10 years in current department or agency	11	36	16	23	13	1	47	36	511
2018	11 to 20 years in current department or agency	8	32	21	24	13	1	41	37	439
2018	More than 20 years in current department or agency	10	27	22	21	18	3	38	40	115
2017	Less than 3 years in current department or agency	29	36	11	14	2	8	71	17	207
2017	3 to 10 years in current department or agency	10	32	13	27	17	1	42	44	485
2017	11 to 20 years in current department or agency	7	28	17	27	19	1	36	47	339
2017	More than 20 years in current department or agency	10	26	14	36	12	2	37	49	99
2014	Less than 3 years in current department or agency	30	33	13	15	5	4	66	21	299
2014	3 to 10 years in current department or agency	17	32	14	24	12	1	50	36	618
2014	11 to 20 years in current department or agency	10	27	23	24	15	2	37	40	255
2014	More than 20 years in current department or agency	11	40	21	18	10	0	52	28	107

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	30	9	3	1	1	0	87	4	440
2018	3 to 10 years in current department or agency	36	43	12	6	3	0	0	79	10	507
2018	11 to 20 years in current department or agency	27	46	15	9	2	0	0	74	11	437
2018	More than 20 years in current department or agency	30	37	22	8	2	0	0	68	10	114
2017	Less than 3 years in current department or agency	57	36	5	1	0	0	0	93	1	207
2017	3 to 10 years in current department or agency	31	41	11	10	6	0	0	72	17	485
2017	11 to 20 years in current department or agency	22	44	15	13	5	0	1	66	18	339
2017	More than 20 years in current department or agency	34	33	21	7	5	0	0	67	13	99
2014	Less than 3 years in current department or agency	53	33	8	3	2	1	0	87	5	299
2014	3 to 10 years in current department or agency	34	42	11	8	4	1	0	77	12	619
2014	11 to 20 years in current department or agency	24	43	16	9	6	1	0	68	16	256
2014	More than 20 years in current department or agency	33	47	11	9	0	0	0	80	9	107

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	33	7	3	1	2	1	89	4	441
2018	3 to 10 years in current department or agency	55	31	8	3	2	1	0	87	5	507
2018	11 to 20 years in current department or agency	47	34	12	3	3	1	0	82	6	439
2018	More than 20 years in current department or agency	49	36	8	5	2	0	0	85	7	114
2017	Less than 3 years in current department or agency	66	26	2	3	0	2	0	94	3	207
2017	3 to 10 years in current department or agency	55	31	5	4	2	1	1	88	7	485
2017	11 to 20 years in current department or agency	50	36	9	4	1	1	0	87	5	338
2017	More than 20 years in current department or agency	55	30	6	4	2	2	0	87	6	99
2014	Less than 3 years in current department or agency	68	24	4	1	0	2	1	95	1	300
2014	3 to 10 years in current department or agency	58	28	6	4	2	1	1	88	7	618
2014	11 to 20 years in current department or agency	54	30	8	4	2	1	0	86	6	256
2014	More than 20 years in current department or agency	60	25	8	4	2	1	0	86	6	107

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	25	9	2	1	89	3	440
2018	3 to 10 years in current department or agency	48	35	10	4	3	84	6	506
2018	11 to 20 years in current department or agency	41	35	15	6	3	76	8	438
2018	More than 20 years in current department or agency	33	43	19	5	1	76	6	115

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	22	14	8	4	12	1	71	13	443
2018	3 to 10 years in current department or agency	24	29	16	15	10	6	1	56	27	506
2018	11 to 20 years in current department or agency	18	28	18	16	14	6	2	49	32	439
2018	More than 20 years in current department or agency	20	25	26	14	6	7	1	49	22	115
2017	Less than 3 years in current department or agency	36	23	11	7	5	16	2	72	14	208
2017	3 to 10 years in current department or agency	18	29	12	14	16	10	2	52	34	486
2017	11 to 20 years in current department or agency	18	19	18	21	16	6	2	40	40	339
2017	More than 20 years in current department or agency	20	24	15	21	12	6	2	48	35	99
2014	Less than 3 years in current department or agency	37	24	14	6	3	14	2	72	11	300
2014	3 to 10 years in current department or agency	28	23	16	12	13	7	2	55	27	618
2014	11 to 20 years in current department or agency	21	22	16	18	14	8	1	47	36	256
2014	More than 20 years in current department or agency	30	25	18	11	8	8	1	60	21	107

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	28	11	5	2	3	0	81	8	440
2018	3 to 10 years in current department or agency	28	38	14	11	8	0	0	67	19	502
2018	11 to 20 years in current department or agency	20	36	17	16	10	0	0	56	27	438
2018	More than 20 years in current department or agency	19	43	15	17	5	2	0	63	22	115
2017	Less than 3 years in current department or agency	47	33	7	5	2	5	0	84	8	207
2017	3 to 10 years in current department or agency	26	40	11	14	8	1	0	66	22	487
2017	11 to 20 years in current department or agency	17	41	14	17	12	0	0	58	28	339
2017	More than 20 years in current department or agency	25	42	12	10	7	2	1	70	18	99
2014	Less than 3 years in current department or agency	53	30	9	4	1	2	0	85	6	300
2014	3 to 10 years in current department or agency	34	36	12	11	6	1	0	71	18	618
2014	11 to 20 years in current department or agency	17	41	18	15	9	0	0	58	24	256
2014	More than 20 years in current department or agency	26	32	16	15	10	2	0	58	25	107

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	26	9	8	4	2	2	78	12	441
2018	3 to 10 years in current department or agency	30	33	11	14	11	1	1	64	25	504
2018	11 to 20 years in current department or agency	22	27	17	19	14	1	0	49	34	438
2018	More than 20 years in current department or agency	20	22	19	20	13	1	5	45	35	114
2017	Less than 3 years in current department or agency	42	27	13	5	4	7	3	76	10	207
2017	3 to 10 years in current department or agency	21	35	13	16	13	1	0	57	30	487
2017	11 to 20 years in current department or agency	15	32	13	20	18	0	1	48	39	339
2017	More than 20 years in current department or agency	17	31	14	19	12	0	7	52	32	99
2014	Less than 3 years in current department or agency	48	27	9	8	4	2	2	78	13	300
2014	3 to 10 years in current department or agency	27	31	13	15	11	1	1	60	27	619
2014	11 to 20 years in current department or agency	23	33	13	14	15	1	1	57	30	255
2014	More than 20 years in current department or agency	21	22	16	15	19	1	8	47	36	107

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	39	10	3	1	2	0	86	4	442
2018	3 to 10 years in current department or agency	37	38	14	6	3	1	0	77	8	505
2018	11 to 20 years in current department or agency	27	42	19	6	4	1	0	70	10	439
2018	More than 20 years in current department or agency	25	39	26	5	4	2	0	65	9	114
2017	Less than 3 years in current department or agency	41	44	7	3	1	3	0	89	4	208
2017	3 to 10 years in current department or agency	29	44	15	8	3	1	0	74	11	487
2017	11 to 20 years in current department or agency	28	39	19	8	4	1	0	68	13	339
2017	More than 20 years in current department or agency	27	37	19	7	5	3	1	67	13	99

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	20	7	1	0	2	1	91	2	438
2018	3 to 10 years in current department or agency	63	23	8	2	2	3	1	89	3	510
2018	11 to 20 years in current department or agency	53	32	9	2	2	2	0	87	4	437
2018	More than 20 years in current department or agency	54	25	15	3	1	2	0	81	4	114
2017	Less than 3 years in current department or agency	68	22	4	1	1	3	1	94	2	207
2017	3 to 10 years in current department or agency	51	34	8	2	1	3	1	88	4	487
2017	11 to 20 years in current department or agency	42	41	10	1	2	3	1	87	3	339
2017	More than 20 years in current department or agency	45	38	15	1	1	0	0	83	2	99
2014	Less than 3 years in current department or agency	65	23	5	1	0	5	1	94	1	299
2014	3 to 10 years in current department or agency	56	28	10	2	1	3	1	86	4	620
2014	11 to 20 years in current department or agency	43	37	8	3	2	6	1	86	5	256
2014	More than 20 years in current department or agency	56	32	8	0	0	2	2	91	0	107

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	70	22	6	1	1	0	92	2	439
2018	3 to 10 years in current department or agency	60	28	7	2	2	1	89	3	509
2018	11 to 20 years in current department or agency	50	35	9	4	2	0	86	6	437
2018	More than 20 years in current department or agency	46	37	14	4	0	0	82	4	115
2017	Less than 3 years in current department or agency	69	26	3	0	0	1	96	1	208
2017	3 to 10 years in current department or agency	51	36	7	3	2	1	88	5	487
2017	11 to 20 years in current department or agency	42	44	7	4	2	1	86	6	337
2017	More than 20 years in current department or agency	42	35	13	8	1	1	78	10	98
2014	Less than 3 years in current department or agency	70	25	4	1	0	2	96	1	300
2014	3 to 10 years in current department or agency	56	30	9	3	1	2	87	4	620
2014	11 to 20 years in current department or agency	44	40	8	4	2	1	85	7	256
2014	More than 20 years in current department or agency	55	33	9	4	0	0	87	4	107

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	79	17	3	1	0	97	1	435
2018	3 to 10 years in current department or agency	63	26	7	2	2	89	4	509
2018	11 to 20 years in current department or agency	55	31	9	3	2	86	5	439
2018	More than 20 years in current department or agency	55	34	7	4	0	89	4	113
2017	Less than 3 years in current department or agency	81	16	0	1	0	98	2	208
2017	3 to 10 years in current department or agency	56	31	8	3	3	86	6	487
2017	11 to 20 years in current department or agency	48	38	7	5	1	87	6	339
2017	More than 20 years in current department or agency	47	29	15	6	3	76	10	98
2014	Less than 3 years in current department or agency	80	16	2	1	0	96	2	299
2014	3 to 10 years in current department or agency	57	32	6	3	1	89	4	620
2014	11 to 20 years in current department or agency	49	35	7	6	2	84	9	256
2014	More than 20 years in current department or agency	50	36	9	4	1	86	5	107

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	79	15	4	1	1	0	0	94	1	441
2018	3 to 10 years in current department or agency	60	26	9	3	2	0	0	86	5	509
2018	11 to 20 years in current department or agency	53	28	13	4	2	0	0	81	6	439
2018	More than 20 years in current department or agency	56	25	14	3	1	0	0	82	4	115
2017	Less than 3 years in current department or agency	80	15	3	0	1	1	0	96	1	208
2017	3 to 10 years in current department or agency	55	30	8	5	2	0	0	85	7	486
2017	11 to 20 years in current department or agency	48	31	12	6	2	0	0	80	9	339
2017	More than 20 years in current department or agency	50	24	17	4	5	0	0	74	9	99
2014	Less than 3 years in current department or agency	73	19	4	1	2	1	1	94	2	299
2014	3 to 10 years in current department or agency	54	29	10	4	3	0	0	84	7	619
2014	11 to 20 years in current department or agency	45	34	11	8	3	0	0	78	11	256
2014	More than 20 years in current department or agency	50	33	8	7	2	0	0	83	9	107

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	77	18	4	1	1	0	94	2	439
2018	3 to 10 years in current department or agency	54	32	7	4	2	0	86	7	511
2018	11 to 20 years in current department or agency	49	31	12	7	2	0	80	8	437
2018	More than 20 years in current department or agency	46	33	12	7	1	0	79	8	115
2017	Less than 3 years in current department or agency	79	17	2	0	1	0	97	1	208
2017	3 to 10 years in current department or agency	49	34	8	6	2	0	84	8	487
2017	11 to 20 years in current department or agency	45	32	12	9	2	0	77	11	338
2017	More than 20 years in current department or agency	46	29	16	4	5	0	75	9	99
2014	Less than 3 years in current department or agency	68	25	3	2	1	0	94	3	299
2014	3 to 10 years in current department or agency	51	32	10	5	2	0	82	8	618
2014	11 to 20 years in current department or agency	41	36	9	8	6	1	77	14	256
2014	More than 20 years in current department or agency	49	32	11	7	2	0	81	8	107

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	18	8	3	1	1	1	88	4	441
2018	3 to 10 years in current department or agency	56	22	12	6	4	1	0	78	10	511
2018	11 to 20 years in current department or agency	52	23	12	6	5	1	0	76	12	440
2018	More than 20 years in current department or agency	49	23	17	7	1	1	1	74	8	115
2017	Less than 3 years in current department or agency	74	11	8	2	1	2	1	88	3	208
2017	3 to 10 years in current department or agency	51	25	12	7	4	1	0	77	11	486
2017	11 to 20 years in current department or agency	45	26	11	9	5	3	0	74	15	338
2017	More than 20 years in current department or agency	53	24	13	2	4	3	1	80	7	99
2014	Less than 3 years in current department or agency	61	21	8	5	2	3	0	85	7	300
2014	3 to 10 years in current department or agency	51	24	11	6	5	2	0	77	12	618
2014	11 to 20 years in current department or agency	49	22	10	5	10	4	1	74	16	256
2014	More than 20 years in current department or agency	59	18	8	6	4	3	1	80	11	107

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	24	49	26	443
2018	3 to 10 years in current department or agency	24	45	31	512
2018	11 to 20 years in current department or agency	26	42	32	439
2018	More than 20 years in current department or agency	37	36	26	115
2017	Less than 3 years in current department or agency	21	54	26	208
2017	3 to 10 years in current department or agency	26	43	30	488
2017	11 to 20 years in current department or agency	22	44	34	338
2017	More than 20 years in current department or agency	25	46	28	99
2014	Less than 3 years in current department or agency	20	49	32	299
2014	3 to 10 years in current department or agency	25	46	29	619
2014	11 to 20 years in current department or agency	26	47	27	256
2014	More than 20 years in current department or agency	24	50	26	107

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	1	62	9	6	18	3	108
2018	3 to 10 years in current department or agency	5	58	23	6	1	7	127
2018	11 to 20 years in current department or agency	15	64	11	5	1	4	116
2018	More than 20 years in current department or agency	79	5	8	5	0	3	42
2017	Less than 3 years in current department or agency	2	63	7	2	16	9	43
2017	3 to 10 years in current department or agency	11	65	12	8	0	4	128
2017	11 to 20 years in current department or agency	17	55	16	7	0	6	74
2017	More than 20 years in current department or agency	85	15	0	0	0	0	25
2014	Less than 3 years in current department or agency	4	61	13	6	9999	16	57
2014	3 to 10 years in current department or agency	10	53	23	8	9999	6	159
2014	11 to 20 years in current department or agency	22	53	11	9	9999	5	66
2014	More than 20 years in current department or agency	58	26	12	0	9999	4	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	6	94	442
2018	3 to 10 years in current department or agency	9	91	510
2018	11 to 20 years in current department or agency	10	90	437
2018	More than 20 years in current department or agency	5	95	113

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	58	45
2018	11 to 20 years in current department or agency	42	44

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	46	45
2018	11 to 20 years in current department or agency	59	44

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	21	44

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	45
2018	11 to 20 years in current department or agency	0	44

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25
2018	11 to 20 years in current department or agency	0	44

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	44

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	34	46
2018	11 to 20 years in current department or agency	45	44

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	30	46
2018	11 to 20 years in current department or agency	33	44

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	46	46
2018	11 to 20 years in current department or agency	47	44

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	41	46
2018	11 to 20 years in current department or agency	26	44

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	34	46
2018	11 to 20 years in current department or agency	34	44

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	44	46
2018	11 to 20 years in current department or agency	49	44

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	40	46
2018	11 to 20 years in current department or agency	31	44

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25
2018	3 to 10 years in current department or agency	0	46

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	16	46
2018	11 to 20 years in current department or agency	13	44

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	11	44

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	47	46
2018	11 to 20 years in current department or agency	47	44

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	13	46
2018	11 to 20 years in current department or agency	24	44

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	14	46
2018	11 to 20 years in current department or agency	17	44

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	48	46
2018	11 to 20 years in current department or agency	55	44

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	17	46
2018	11 to 20 years in current department or agency	36	44

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	12	46
2018	11 to 20 years in current department or agency	25	44

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	23	46
2018	11 to 20 years in current department or agency	19	44

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	25
2018	11 to 20 years in current department or agency	20	44

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	11	44

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	29	46
2018	11 to 20 years in current department or agency	31	44

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	25

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	14	43
2018	11 to 20 years in current department or agency	18	41

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	25
2018	11 to 20 years in current department or agency	14	41

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	25

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	25

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	13	41

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	20	43
2018	11 to 20 years in current department or agency	19	41

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	14	43

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	23	43
2018	11 to 20 years in current department or agency	28	41

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25
2018	3 to 10 years in current department or agency	14	43

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	43	43
2018	11 to 20 years in current department or agency	56	41

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	46	43
2018	11 to 20 years in current department or agency	67	41

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	25

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	12	15	3	2	32	8	67	8	441
2018	3 to 10 years in current department or agency	19	20	17	8	5	24	8	57	19	509
2018	11 to 20 years in current department or agency	18	19	21	7	7	24	4	51	20	439
2018	More than 20 years in current department or agency	16	24	28	10	2	19	1	50	16	115
2017	Less than 3 years in current department or agency	19	13	11	1	0	46	9	72	3	207
2017	3 to 10 years in current department or agency	17	17	15	8	8	27	8	52	24	488
2017	11 to 20 years in current department or agency	15	21	20	10	6	25	3	50	23	339
2017	More than 20 years in current department or agency	22	16	14	9	12	23	4	53	28	99
2014	Less than 3 years in current department or agency	25	18	12	3	1	30	11	73	7	300
2014	3 to 10 years in current department or agency	25	19	16	6	5	25	4	62	16	619
2014	11 to 20 years in current department or agency	16	22	19	6	7	26	4	54	19	254
2014	More than 20 years in current department or agency	22	31	15	9	3	17	3	66	15	107

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	22	11	4	1	9	1	82	6	440
2018	3 to 10 years in current department or agency	37	34	15	6	3	6	1	76	9	510
2018	11 to 20 years in current department or agency	34	33	18	7	3	5	0	70	11	438
2018	More than 20 years in current department or agency	34	31	21	9	2	3	0	68	11	115
2017	Less than 3 years in current department or agency	44	30	10	1	0	13	2	87	2	205
2017	3 to 10 years in current department or agency	35	35	12	7	4	6	1	76	12	486
2017	11 to 20 years in current department or agency	27	38	19	7	4	4	0	68	11	338
2017	More than 20 years in current department or agency	36	28	17	8	6	4	0	67	15	99
2014	Less than 3 years in current department or agency	52	26	8	2	1	8	2	87	4	301
2014	3 to 10 years in current department or agency	40	30	15	5	2	7	1	76	7	619
2014	11 to 20 years in current department or agency	29	36	20	4	5	7	0	69	10	255
2014	More than 20 years in current department or agency	40	36	7	10	2	5	0	80	12	106

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	3	97	443
2018	3 to 10 years in current department or agency	6	94	510
2018	11 to 20 years in current department or agency	4	96	439
2018	More than 20 years in current department or agency	6	94	114

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	30	32
2018	11 to 20 years in current department or agency	33	20

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	81	32

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14
2018	3 to 10 years in current department or agency	0	32

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	32
2018	11 to 20 years in current department or agency	0	20

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14
2018	11 to 20 years in current department or agency	0	20

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14
2018	11 to 20 years in current department or agency	0	20

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	20

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	13	32

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	20	32
2018	11 to 20 years in current department or agency	23	20

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	43	32
2018	11 to 20 years in current department or agency	62	20

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	32
2018	11 to 20 years in current department or agency	0	20

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	32
2018	11 to 20 years in current department or agency	0	20

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13
2018	11 to 20 years in current department or agency	0	20

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	27	20

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	32
2018	11 to 20 years in current department or agency	0	20

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	44	32
2018	11 to 20 years in current department or agency	56	20

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	28	20

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	25	20

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	20	32
2018	11 to 20 years in current department or agency	25	20

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	32

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	40	32

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	30

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	18

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	28	18

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	25	30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	24	30
2018	11 to 20 years in current department or agency	31	18

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	18	30
2018	11 to 20 years in current department or agency	0	18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	51	30
2018	11 to 20 years in current department or agency	59	18

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	62	30
2018	11 to 20 years in current department or agency	69	18

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	30
2018	11 to 20 years in current department or agency	0	18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	10	14	1	1	36	8	71	4	439
2018	3 to 10 years in current department or agency	21	17	19	3	3	30	7	61	9	510
2018	11 to 20 years in current department or agency	19	19	22	3	4	29	3	56	11	436
2018	More than 20 years in current department or agency	17	20	27	9	0	26	1	51	12	114
2017	Less than 3 years in current department or agency	23	12	11	0	0	45	9	75	1	207
2017	3 to 10 years in current department or agency	18	18	17	3	2	34	8	62	9	487
2017	11 to 20 years in current department or agency	17	19	19	4	3	36	3	58	10	337
2017	More than 20 years in current department or agency	26	15	12	3	7	32	5	65	17	99
2014	Less than 3 years in current department or agency	30	12	10	1	1	34	12	78	3	301
2014	3 to 10 years in current department or agency	26	16	15	3	1	31	6	68	7	619
2014	11 to 20 years in current department or agency	18	16	21	4	2	34	5	56	10	256
2014	More than 20 years in current department or agency	23	24	16	5	0	30	2	69	7	107

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	22	10	1	1	11	1	86	2	441
2018	3 to 10 years in current department or agency	41	33	13	3	2	8	1	80	6	510
2018	11 to 20 years in current department or agency	36	31	19	6	2	7	0	72	8	438
2018	More than 20 years in current department or agency	35	30	22	6	1	6	0	70	7	115
2017	Less than 3 years in current department or agency	54	26	5	0	1	12	0	92	2	208
2017	3 to 10 years in current department or agency	40	34	11	2	2	8	2	82	5	488
2017	11 to 20 years in current department or agency	34	36	17	2	2	8	1	77	5	339
2017	More than 20 years in current department or agency	40	25	19	4	4	7	0	71	9	99
2014	Less than 3 years in current department or agency	52	24	6	1	1	14	3	91	2	301
2014	3 to 10 years in current department or agency	40	30	13	3	1	11	1	81	4	619
2014	11 to 20 years in current department or agency	31	36	17	3	3	10	0	74	7	254
2014	More than 20 years in current department or agency	42	32	10	4	0	11	0	83	5	107

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	33	14	8	5	1	1	72	14	442
2018	3 to 10 years in current department or agency	35	28	19	8	8	0	1	64	16	509
2018	11 to 20 years in current department or agency	39	30	17	8	5	0	1	70	13	438
2018	More than 20 years in current department or agency	40	33	14	9	4	0	0	73	13	114
2017	Less than 3 years in current department or agency	45	30	15	5	5	0	0	75	10	208
2017	3 to 10 years in current department or agency	45	29	14	5	6	0	1	75	11	486
2017	11 to 20 years in current department or agency	49	28	12	4	6	0	1	78	10	339
2017	More than 20 years in current department or agency	46	32	11	4	4	1	2	80	9	99

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	34	25	4	4	1	67	8	441
2018	3 to 10 years in current department or agency	21	35	23	14	7	1	56	21	511
2018	11 to 20 years in current department or agency	17	30	30	14	8	0	48	22	437
2018	More than 20 years in current department or agency	22	31	29	11	7	0	53	18	115
2017	Less than 3 years in current department or agency	35	38	18	6	3	0	72	10	208
2017	3 to 10 years in current department or agency	19	38	24	13	6	1	57	18	487
2017	11 to 20 years in current department or agency	21	35	26	11	7	1	56	17	339
2017	More than 20 years in current department or agency	17	30	33	13	6	1	48	19	99

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	27	14	4	3	0	1	79	7	442
2018	3 to 10 years in current department or agency	37	34	17	7	5	0	1	71	12	509
2018	11 to 20 years in current department or agency	29	34	23	10	3	1	1	63	14	431
2018	More than 20 years in current department or agency	29	35	22	9	3	0	2	65	12	114
2017	Less than 3 years in current department or agency	56	28	9	4	1	0	2	85	5	208
2017	3 to 10 years in current department or agency	34	36	16	9	3	0	1	71	12	487
2017	11 to 20 years in current department or agency	31	37	19	9	2	0	2	69	11	338
2017	More than 20 years in current department or agency	30	36	19	9	4	0	2	67	14	99

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	27	24	10	4	0	1	62	14	440
2018	3 to 10 years in current department or agency	17	28	27	16	11	1	0	45	28	509
2018	11 to 20 years in current department or agency	16	28	28	19	9	0	0	44	28	434
2018	More than 20 years in current department or agency	11	27	31	21	8	0	1	39	30	112
2017	Less than 3 years in current department or agency	35	35	17	6	5	0	0	71	11	207
2017	3 to 10 years in current department or agency	15	31	26	18	9	0	1	47	27	488
2017	11 to 20 years in current department or agency	16	29	27	19	8	0	2	45	28	338
2017	More than 20 years in current department or agency	17	29	31	10	10	1	1	47	21	99

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	18	7	3	0	0	2	89	4	438
2018	3 to 10 years in current department or agency	58	26	8	3	1	0	3	87	5	510
2018	11 to 20 years in current department or agency	54	24	12	5	2	0	2	80	7	438
2018	More than 20 years in current department or agency	51	29	10	2	3	0	5	83	6	115
2017	Less than 3 years in current department or agency	70	20	4	0	0	0	5	94	1	208
2017	3 to 10 years in current department or agency	54	27	11	2	1	0	5	85	4	487
2017	11 to 20 years in current department or agency	53	26	10	3	1	0	7	85	4	339
2017	More than 20 years in current department or agency	42	34	13	3	1	1	6	82	4	99

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	26	12	5	3	0	80	8	440
2018	3 to 10 years in current department or agency	42	32	16	6	4	0	74	10	508
2018	11 to 20 years in current department or agency	36	30	21	9	5	0	66	14	436
2018	More than 20 years in current department or agency	38	33	19	5	3	1	71	9	115
2017	Less than 3 years in current department or agency	47	34	13	3	3	0	82	6	207
2017	3 to 10 years in current department or agency	37	35	16	8	4	0	72	12	486
2017	11 to 20 years in current department or agency	33	34	18	10	4	0	67	15	339
2017	More than 20 years in current department or agency	26	44	20	7	3	0	69	10	99

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	35	16	3	1	1	0	80	4	441
2018	3 to 10 years in current department or agency	30	37	19	10	3	0	1	68	13	511
2018	11 to 20 years in current department or agency	27	37	22	8	5	1	0	65	13	437
2018	More than 20 years in current department or agency	28	28	29	14	1	1	0	57	14	115
2017	Less than 3 years in current department or agency	48	35	12	3	1	0	0	84	4	207
2017	3 to 10 years in current department or agency	29	38	18	10	4	0	1	68	14	487
2017	11 to 20 years in current department or agency	28	37	19	10	5	0	1	66	15	339
2017	More than 20 years in current department or agency	26	33	24	15	3	0	0	58	18	99

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	33	17	8	2	0	72	11	440
2018	3 to 10 years in current department or agency	21	38	24	12	5	0	59	17	511
2018	11 to 20 years in current department or agency	21	37	22	13	6	0	59	19	435
2018	More than 20 years in current department or agency	16	39	31	10	5	0	54	15	115
2017	Less than 3 years in current department or agency	43	38	13	4	1	0	81	6	206
2017	3 to 10 years in current department or agency	20	35	25	12	7	1	55	20	488
2017	11 to 20 years in current department or agency	15	40	29	10	6	1	55	16	339
2017	More than 20 years in current department or agency	16	39	22	19	3	0	56	22	99

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	29	21	8	3	0	68	11	439
2018	3 to 10 years in current department or agency	25	35	21	13	5	0	61	19	509
2018	11 to 20 years in current department or agency	26	36	21	11	5	0	63	16	437
2018	More than 20 years in current department or agency	22	32	31	10	5	0	54	15	115
2017	Less than 3 years in current department or agency	39	36	17	5	2	0	75	7	207
2017	3 to 10 years in current department or agency	25	35	19	15	6	1	60	21	488
2017	11 to 20 years in current department or agency	21	35	23	14	6	1	56	20	339
2017	More than 20 years in current department or agency	29	24	26	14	6	0	54	20	99

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	35	20	8	2	0	0	70	10	437
2018	3 to 10 years in current department or agency	34	34	20	8	4	0	0	68	11	506
2018	11 to 20 years in current department or agency	27	34	22	11	4	0	1	62	16	436
2018	More than 20 years in current department or agency	22	41	27	8	2	2	0	63	10	114
2017	Less than 3 years in current department or agency	35	34	19	10	1	0	0	69	11	206
2017	3 to 10 years in current department or agency	29	39	19	7	4	0	2	70	11	485
2017	11 to 20 years in current department or agency	24	39	21	10	3	1	1	65	14	339
2017	More than 20 years in current department or agency	23	44	20	9	4	0	0	67	14	99

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	17	8	4	1	1	86	6	437
2018	3 to 10 years in current department or agency	50	21	13	8	6	1	72	14	507
2018	11 to 20 years in current department or agency	52	21	12	8	6	1	74	14	436
2018	More than 20 years in current department or agency	48	21	13	11	6	1	69	18	113
2017	Less than 3 years in current department or agency	64	20	11	3	2	0	84	5	208
2017	3 to 10 years in current department or agency	49	23	15	6	6	1	73	12	488
2017	11 to 20 years in current department or agency	41	23	14	12	9	1	65	21	339
2017	More than 20 years in current department or agency	38	21	21	13	7	0	59	20	99

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	84	7	3	1	1	0	3	95	2	441
2018	3 to 10 years in current department or agency	76	10	7	3	1	0	4	89	4	508
2018	11 to 20 years in current department or agency	74	14	4	2	2	0	4	92	4	436
2018	More than 20 years in current department or agency	67	13	11	5	2	1	2	82	7	113

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	85	9	3	1	1	1	95	2	440
2018	3 to 10 years in current department or agency	77	11	4	2	2	3	91	5	507
2018	11 to 20 years in current department or agency	75	13	6	2	3	2	90	5	436
2018	More than 20 years in current department or agency	73	22	5	0	0	1	95	0	115
2017	Less than 3 years in current department or agency	91	5	1	0	1	2	98	1	207
2017	3 to 10 years in current department or agency	77	10	5	3	2	2	90	5	487
2017	11 to 20 years in current department or agency	75	14	3	3	2	3	92	5	339
2017	More than 20 years in current department or agency	70	13	6	6	5	0	82	12	99

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	18	5	1	0	1	93	1	441
2018	3 to 10 years in current department or agency	59	27	9	2	2	0	87	4	511
2018	11 to 20 years in current department or agency	56	31	9	3	1	0	87	3	438
2018	More than 20 years in current department or agency	54	32	8	4	2	0	86	6	115
2017	Less than 3 years in current department or agency	78	14	5	0	1	1	93	2	207
2017	3 to 10 years in current department or agency	55	30	10	2	1	1	87	3	486
2017	11 to 20 years in current department or agency	54	32	7	3	3	1	87	6	338
2017	More than 20 years in current department or agency	56	29	6	5	3	0	85	8	99

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	14	7	2	1	1	90	2	441
2018	3 to 10 years in current department or agency	60	20	9	6	5	0	81	11	511
2018	11 to 20 years in current department or agency	54	26	9	6	4	0	81	10	439
2018	More than 20 years in current department or agency	54	30	8	5	3	0	84	8	115
2017	Less than 3 years in current department or agency	81	12	3	0	1	1	95	2	207
2017	3 to 10 years in current department or agency	61	21	8	5	3	1	84	8	487
2017	11 to 20 years in current department or agency	56	27	7	5	4	1	84	9	335
2017	More than 20 years in current department or agency	58	24	8	4	5	0	82	9	99

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	5	2	1	0	26	97	1	436
2018	3 to 10 years in current department or agency	60	12	4	2	0	22	93	2	506
2018	11 to 20 years in current department or agency	51	18	7	1	0	22	89	2	433
2018	More than 20 years in current department or agency	48	11	6	2	0	32	88	3	115
2017	Less than 3 years in current department or agency	73	5	0	0	0	21	99	1	208
2017	3 to 10 years in current department or agency	58	13	2	1	1	25	95	2	487
2017	11 to 20 years in current department or agency	53	16	5	1	1	24	91	2	337
2017	More than 20 years in current department or agency	44	15	8	2	0	31	85	3	99

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	82	12	2	0	0	4	98	0	440
2018	3 to 10 years in current department or agency	77	13	4	1	1	5	95	1	510
2018	11 to 20 years in current department or agency	72	16	4	0	0	6	94	1	438
2018	More than 20 years in current department or agency	69	17	2	1	1	9	95	2	114
2017	Less than 3 years in current department or agency	85	8	2	0	0	4	97	1	206
2017	3 to 10 years in current department or agency	74	13	3	1	0	7	95	2	481
2017	11 to 20 years in current department or agency	74	13	3	1	0	9	95	2	338
2017	More than 20 years in current department or agency	63	18	5	2	0	12	92	2	99

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	83	6	4	3	1	1	1	91	4	442
2018	3 to 10 years in current department or agency	86	9	1	1	1	0	2	97	2	511
2018	11 to 20 years in current department or agency	88	7	2	1	1	0	2	97	2	440
2018	More than 20 years in current department or agency	89	4	2	0	1	1	4	97	1	115
2017	Less than 3 years in current department or agency	79	12	4	2	1	0	1	93	3	206
2017	3 to 10 years in current department or agency	84	11	1	0	1	0	2	98	1	488
2017	11 to 20 years in current department or agency	84	8	2	1	1	0	3	95	2	339
2017	More than 20 years in current department or agency	81	9	3	1	2	0	3	94	3	99

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	67	22	8	2	0	0	90	2	441
2018	3 to 10 years in current department or agency	61	26	8	3	1	2	88	4	510
2018	11 to 20 years in current department or agency	56	27	11	3	0	2	85	4	440
2018	More than 20 years in current department or agency	52	26	15	4	1	2	80	5	114
2017	Less than 3 years in current department or agency	65	24	8	1	1	0	89	2	207
2017	3 to 10 years in current department or agency	60	26	10	1	1	2	88	2	488
2017	11 to 20 years in current department or agency	50	32	12	2	1	2	84	3	338
2017	More than 20 years in current department or agency	52	31	13	4	0	1	83	4	99

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	42	20	4	1	0	75	5	440
2018	3 to 10 years in current department or agency	19	38	30	9	3	0	58	12	510
2018	11 to 20 years in current department or agency	15	37	35	11	3	0	52	13	440
2018	More than 20 years in current department or agency	19	36	36	6	2	1	55	8	115
2017	Less than 3 years in current department or agency	23	51	20	5	1	0	74	6	208
2017	3 to 10 years in current department or agency	13	40	37	8	3	0	52	11	488
2017	11 to 20 years in current department or agency	13	32	41	9	4	1	46	12	339
2017	More than 20 years in current department or agency	13	31	40	10	5	0	44	15	99

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	2	7	31	36	24	0	60	9	440
2018	3 to 10 years in current department or agency	6	14	41	27	12	0	39	20	508
2018	11 to 20 years in current department or agency	6	20	38	25	12	0	37	25	437
2018	More than 20 years in current department or agency	10	15	45	19	12	0	31	25	114
2017	Less than 3 years in current department or agency	1	8	29	36	25	0	61	9	208
2017	3 to 10 years in current department or agency	3	17	39	29	12	0	41	20	488
2017	11 to 20 years in current department or agency	6	16	44	23	11	0	34	22	339
2017	More than 20 years in current department or agency	13	12	40	23	11	1	34	25	99

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	33	13	3	0	6	83	4	441
2018	3 to 10 years in current department or agency	44	38	9	4	1	2	84	6	509
2018	11 to 20 years in current department or agency	38	41	13	4	2	2	81	6	439
2018	More than 20 years in current department or agency	35	48	7	7	0	3	86	7	114
2017	Less than 3 years in current department or agency	45	34	11	4	2	5	83	6	208
2017	3 to 10 years in current department or agency	38	39	15	5	2	2	78	7	488
2017	11 to 20 years in current department or agency	30	44	16	6	2	2	75	8	338
2017	More than 20 years in current department or agency	30	45	12	8	1	3	78	10	99

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	33	11	5	1	2	84	6	441
2018	3 to 10 years in current department or agency	35	41	13	6	3	2	77	9	511
2018	11 to 20 years in current department or agency	30	37	17	11	4	2	68	15	440
2018	More than 20 years in current department or agency	30	41	17	9	3	0	71	12	115
2017	Less than 3 years in current department or agency	49	35	6	5	0	4	88	6	208
2017	3 to 10 years in current department or agency	27	46	13	7	6	1	74	13	487
2017	11 to 20 years in current department or agency	21	42	18	11	7	1	63	19	338
2017	More than 20 years in current department or agency	25	40	20	8	6	1	66	15	99

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	21	16	6	6	2	1	49	51	440
2018	3 to 10 years in current department or agency	28	35	22	7	5	2	0	29	71	510
2018	11 to 20 years in current department or agency	27	38	20	9	4	2	0	28	72	440
2018	More than 20 years in current department or agency	44	26	18	6	3	3	0	46	54	114
2017	Less than 3 years in current department or agency	44	23	17	5	6	3	2	46	54	208
2017	3 to 10 years in current department or agency	39	33	14	6	3	4	1	41	59	488
2017	11 to 20 years in current department or agency	45	30	11	4	3	5	1	48	52	339
2017	More than 20 years in current department or agency	60	27	7	1	1	3	1	63	37	99

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	209
2018	3 to 10 years in current department or agency	6	354
2018	11 to 20 years in current department or agency	6	308
2018	More than 20 years in current department or agency	6	57
2017	Less than 3 years in current department or agency	24	105
2017	3 to 10 years in current department or agency	3	273
2017	11 to 20 years in current department or agency	2	163
2017	More than 20 years in current department or agency	0	35

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	209
2018	3 to 10 years in current department or agency	14	354
2018	11 to 20 years in current department or agency	11	308
2018	More than 20 years in current department or agency	19	57
2017	Less than 3 years in current department or agency	30	105
2017	3 to 10 years in current department or agency	12	273
2017	11 to 20 years in current department or agency	7	163
2017	More than 20 years in current department or agency	9	35

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	16	209
2018	3 to 10 years in current department or agency	7	354
2018	11 to 20 years in current department or agency	4	308
2018	More than 20 years in current department or agency	7	57
2017	Less than 3 years in current department or agency	12	105
2017	3 to 10 years in current department or agency	4	273
2017	11 to 20 years in current department or agency	4	163
2017	More than 20 years in current department or agency	3	35

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	40	209
2018	3 to 10 years in current department or agency	71	354
2018	11 to 20 years in current department or agency	64	308
2018	More than 20 years in current department or agency	56	58
2017	Less than 3 years in current department or agency	44	105
2017	3 to 10 years in current department or agency	79	273
2017	11 to 20 years in current department or agency	80	163
2017	More than 20 years in current department or agency	70	35

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	4	209
2018	3 to 10 years in current department or agency	5	355
2018	11 to 20 years in current department or agency	3	308
2018	More than 20 years in current department or agency	0	57
2017	Less than 3 years in current department or agency	4	105
2017	3 to 10 years in current department or agency	4	273
2017	11 to 20 years in current department or agency	2	163
2017	More than 20 years in current department or agency	0	35

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	209
2018	3 to 10 years in current department or agency	62	355
2018	11 to 20 years in current department or agency	67	308
2018	More than 20 years in current department or agency	69	57

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	209
2018	3 to 10 years in current department or agency	18	354
2018	11 to 20 years in current department or agency	17	308
2018	More than 20 years in current department or agency	23	57
2017	Less than 3 years in current department or agency	40	105
2017	3 to 10 years in current department or agency	18	273
2017	11 to 20 years in current department or agency	21	163
2017	More than 20 years in current department or agency	27	35

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	17	51	16	4	5	7	199
2018	3 to 10 years in current department or agency	28	50	13	3	0	5	335
2018	11 to 20 years in current department or agency	39	43	9	4	1	4	289
2018	More than 20 years in current department or agency	44	39	6	4	4	4	56
2017	Less than 3 years in current department or agency	22	54	10	7	2	6	106
2017	3 to 10 years in current department or agency	38	49	5	3	1	4	268
2017	11 to 20 years in current department or agency	42	47	9	1	1	1	162
2017	More than 20 years in current department or agency	51	40	3	6	0	0	35

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	31	69	209
2018	3 to 10 years in current department or agency	21	79	352
2018	11 to 20 years in current department or agency	20	80	305
2018	More than 20 years in current department or agency	14	86	57

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	22	14	16	11	2	7	56	29	208
2018	3 to 10 years in current department or agency	23	22	19	17	12	2	5	49	31	353
2018	11 to 20 years in current department or agency	22	24	20	14	10	1	8	51	27	305
2018	More than 20 years in current department or agency	12	24	24	18	8	4	9	42	31	58
2017	Less than 3 years in current department or agency	37	24	7	12	5	4	11	73	20	107
2017	3 to 10 years in current department or agency	27	24	16	9	10	1	12	59	22	274
2017	11 to 20 years in current department or agency	23	21	20	10	8	5	14	53	22	167
2017	More than 20 years in current department or agency	33	28	17	6	6	0	11	67	13	36

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	17	10	14	20	5	20	42	45	209
2018	3 to 10 years in current department or agency	10	12	14	9	9	5	40	41	33	355
2018	11 to 20 years in current department or agency	10	13	15	12	9	5	36	40	34	307
2018	More than 20 years in current department or agency	7	13	19	16	6	11	28	34	35	58
2017	Less than 3 years in current department or agency	9	7	6	6	36	7	31	25	66	107
2017	3 to 10 years in current department or agency	7	12	11	7	8	4	51	43	33	274
2017	11 to 20 years in current department or agency	12	8	11	10	7	6	47	41	35	167
2017	More than 20 years in current department or agency	14	17	23	0	6	0	40	51	10	36

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	16	5	6	4	1	9	83	11	440
2018	3 to 10 years in current department or agency	57	14	8	6	4	1	9	80	11	510
2018	11 to 20 years in current department or agency	61	11	9	5	5	1	8	79	10	439
2018	More than 20 years in current department or agency	62	16	4	7	1	1	10	87	9	115

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment