2018 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	34	42	7	9	6	1	0	77	16	159
2018	Non-visible minority	34	44	8	11	2	0	0	78	13	1335
2017	Visible minority	35	43	7	7	7	0	1	78	14	108
2017	Non-visible minority	36	42	9	9	3	0	0	79	13	1028
2014	Visible minority	38	43	9	9	1	0	0	81	10	125
2014	Non-visible minority	39	37	9	11	4	0	0	76	15	1158
2011	Visible minority	41	41	5	9	4	0	1	83	13	110
2011	Non-visible minority	39	39	10	8	3	0	1	79	12	1126

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	59	30	5	5	2	88	7	159
2018	Non-visible minority	54	34	6	4	2	88	6	1330
2017	Visible minority	59	32	5	4	1	91	5	109
2017	Non-visible minority	54	35	6	4	2	89	6	1028
2014	Visible minority	56	36	5	4	0	91	4	125
2014	Non-visible minority	55	34	5	4	2	88	6	1158
2011	Visible minority	54	34	8	4	1	87	5	110
2011	Non-visible minority	55	32	6	4	3	87	7	1125

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	32	6	5	2	87	7	157
2018	Non-visible minority	55	34	6	4	2	89	5	1319
2017	Visible minority	59	34	3	4	1	92	5	107
2017	Non-visible minority	57	32	5	4	1	90	5	1028
2014	Visible minority	54	37	5	4	0	91	4	125
2014	Non-visible minority	57	33	5	4	2	89	5	1158
2011	Visible minority	55	36	4	3	2	92	5	110
2011	Non-visible minority	53	38	3	3	2	92	5	1128

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	60	28	6	4	2	0	0	88	6	160
2018	Non-visible minority	61	27	6	4	2	0	0	88	6	1335
2017	Visible minority	63	25	3	7	2	0	1	89	8	108
2017	Non-visible minority	57	30	6	5	2	0	0	87	7	1028
2014	Visible minority	61	23	8	5	2	0	1	85	8	125
2014	Non-visible minority	58	28	8	4	2	1	1	86	6	1158
2011	Visible minority	53	28	8	9	1	0	0	82	10	110
2011	Non-visible minority	52	31	7	6	2	1	1	85	8	1128

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	34	7	5	2	1	86	7	160
2018	Non-visible minority	48	38	7	5	2	0	86	7	1330
2017	Visible minority	57	29	8	6	0	0	85	6	109
2017	Non-visible minority	47	38	6	5	4	0	85	8	1027
2014	Visible minority	45	43	4	5	3	0	88	8	125
2014	Non-visible minority	46	39	7	6	2	0	85	8	1158
2011	Visible minority	42	46	8	4	1	0	87	5	110
2011	Non-visible minority	49	35	7	6	3	0	84	9	1126

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	34	12	10	8	0	69	19	158
2018	Non-visible minority	33	37	14	11	5	0	70	15	1332
2017	Visible minority	37	39	7	12	5	0	76	17	108
2017	Non-visible minority	33	38	12	11	6	0	71	17	1027
2014	Visible minority	33	38	12	8	8	1	72	16	125
2014	Non-visible minority	35	37	13	9	5	0	72	14	1157
2011	Visible minority	27	44	9	13	7	0	71	20	110
2011	Non-visible minority	26	43	14	11	6	0	69	17	1127

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	35	13	11	6	71	17	159
2018	Non-visible minority	28	43	14	11	4	72	15	1335
2017	Visible minority	33	45	7	13	2	78	15	108
2017	Non-visible minority	29	41	12	14	4	71	18	1027

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	60	31	6	3	1	0	90	4	160
2018	Non-visible minority	57	33	5	3	2	0	90	5	1333
2017	Visible minority	49	39	7	4	1	0	88	5	108
2017	Non-visible minority	50	34	8	5	2	0	85	8	1025
2014	Visible minority	53	35	5	6	2	1	88	7	125
2014	Non-visible minority	53	35	7	4	1	0	88	6	1159
2011	Visible minority	49	40	4	5	1	2	91	6	110
2011	Non-visible minority	50	36	7	4	2	0	87	6	1127

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	37	9	8	6	77	14	157
2018	Non-visible minority	42	36	10	8	3	79	12	1329
2017	Visible minority	44	30	13	11	2	74	13	108
2017	Non-visible minority	38	38	10	10	4	76	14	1026

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	65	26	7	1	0	91	1	159
2018	Non-visible minority	63	27	7	2	1	90	3	1316
2017	Visible minority	63	27	6	4	0	91	4	107
2017	Non-visible minority	62	29	6	2	0	91	2	1023
2014	Visible minority	70	24	4	1	1	95	2	124
2014	Non-visible minority	70	23	5	1	1	93	2	1159
2011	Visible minority	67	26	6	0	1	93	1	110
2011	Non-visible minority	67	25	5	2	1	92	3	1128

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	42	39	7	5	6	0	1	82	11	159
2018	Non-visible minority	44	39	8	6	3	0	0	83	9	1332
2017	Visible minority	45	32	8	10	4	0	1	78	14	106
2017	Non-visible minority	43	38	9	8	3	0	0	81	11	1022
2014	Visible minority	38	40	8	4	9	1	1	79	13	125
2014	Non-visible minority	37	43	9	7	4	0	0	80	11	1159
2011	Visible minority	33	42	11	10	3	1	0	76	13	110
2011	Non-visible minority	44	37	8	8	3	0	0	81	11	1124

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	49	32	9	6	4	0	0	81	10	158
2018	Non-visible minority	53	32	8	5	2	0	0	85	7	1321
2017	Visible minority	52	36	5	4	3	0	1	89	7	107
2017	Non-visible minority	52	32	9	6	2	0	0	84	8	1022
2014	Visible minority	49	35	6	4	5	1	0	85	9	125
2014	Non-visible minority	52	30	9	6	3	0	0	82	9	1159

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	43	35	8	9	4	1	0	79	13	159
2018	Non-visible minority	44	37	10	6	3	0	0	81	9	1327
2017	Visible minority	50	36	6	6	3	0	0	86	8	107
2017	Non-visible minority	42	37	10	8	3	0	0	80	10	1024
2014	Visible minority	47	39	6	6	3	0	0	85	9	125
2014	Non-visible minority	45	35	11	7	3	0	0	80	10	1159
2011	Visible minority	41	42	10	4	3	1	0	83	6	110
2011	Non-visible minority	43	37	10	6	3	1	1	80	9	1122

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	54	32	8	3	2	1	87	5	159
2018	Non-visible minority	55	33	7	3	2	0	88	5	1328
2017	Visible minority	59	32	5	3	2	0	91	5	107
2017	Non-visible minority	52	34	7	4	3	0	86	6	1024
2014	Visible minority	59	33	4	4	1	0	92	5	125
2014	Non-visible minority	54	33	7	3	2	0	88	6	1156
2011	Visible minority	46	42	10	1	1	0	88	2	110
2011	Non-visible minority	53	35	6	3	3	0	88	6	1127

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	34	10	4	4	1	81	9	160
2018	Non-visible minority	42	33	14	6	3	1	76	10	1336
2017	Visible minority	48	36	10	3	2	2	85	5	109
2017	Non-visible minority	43	35	13	6	2	1	79	8	1028
2014	Visible minority	46	39	10	3	1	1	86	4	125
2014	Non-visible minority	40	38	14	5	2	1	79	7	1159
2011	Visible minority	37	35	21	6	2	0	71	8	110
2011	Non-visible minority	33	36	17	8	5	0	70	13	1128

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	9	20	36	21	9	2	3	32	30	159
2018	Non-visible minority	6	24	37	22	10	0	1	32	30	1334
2017	Visible minority	8	20	48	16	4	0	3	21	30	108
2017	Non-visible minority	7	22	42	18	9	1	1	27	30	1024
2014	Visible minority	9	21	41	19	8	0	2	27	30	125
2014	Non-visible minority	9	22	40	19	9	0	1	28	31	1155
2011	Visible minority	6	25	36	23	8	0	2	32	32	109
2011	Non-visible minority	9	25	40	18	7	1	2	25	34	1125

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	7	11	28	30	17	2	3	50	20	159
2018	Non-visible minority	4	16	30	28	20	1	1	49	21	1322
2017	Visible minority	10	13	33	27	12	1	5	41	25	108
2017	Non-visible minority	5	15	28	27	21	1	2	50	21	1023
2014	Visible minority	5	14	27	28	21	2	3	52	20	125
2014	Non-visible minority	5	13	28	32	20	1	2	53	18	1154
2011	Visible minority	8	14	23	36	15	2	3	53	23	110
2011	Non-visible minority	7	14	30	29	16	1	3	47	22	1124

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	11	22	37	18	7	2	3	27	34	158
2018	Non-visible minority	12	21	32	22	12	1	1	34	33	1326
2017	Visible minority	17	23	31	15	9	2	3	26	42	109
2017	Non-visible minority	10	23	33	20	11	1	2	31	35	1024
2014	Visible minority	16	20	33	14	14	2	2	29	37	124
2014	Non-visible minority	14	24	33	18	10	1	1	28	39	1159
2011	Visible minority	20	17	36	15	8	2	1	24	38	110
2011	Non-visible minority	15	27	33	14	7	1	2	22	43	1124

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	3	10	22	36	24	1	4	63	14	159
2018	Non-visible minority	3	10	29	34	23	0	1	58	13	1322
2017	Visible minority	1	8	34	36	17	0	5	55	10	109
2017	Non-visible minority	3	9	30	36	20	1	2	58	12	1019
2014	Visible minority	2	6	27	31	30	0	4	64	8	124
2014	Non-visible minority	4	10	30	35	20	0	1	56	14	1155
2011	Visible minority	4	11	26	37	20	0	3	59	15	110
2011	Non-visible minority	7	13	32	29	17	1	2	47	20	1123

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	11	16	28	25	16	3	1	43	28	159
2018	Non-visible minority	11	22	29	22	15	1	1	38	33	1328
2017	Visible minority	6	27	31	19	11	0	6	32	35	109
2017	Non-visible minority	11	20	30	20	16	1	2	38	31	1020
2014	Visible minority	7	18	24	26	23	0	3	50	26	125
2014	Non-visible minority	10	18	30	25	15	1	2	41	28	1155
2011	Visible minority	10	21	29	26	10	2	2	38	32	110
2011	Non-visible minority	15	22	28	20	13	1	2	34	38	1124

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	9	14	27	21	22	4	3	47	24	158
2018	Non-visible minority	5	15	28	29	20	2	1	50	21	1318
2017	Visible minority	7	19	30	23	13	3	5	39	29	109
2017	Non-visible minority	5	12	29	29	20	2	3	51	18	1024
2014	Visible minority	6	10	26	25	24	5	5	55	17	125
2014	Non-visible minority	3	8	26	34	26	1	2	62	12	1154
2011	Visible minority	5	23	23	28	13	5	4	45	30	110
2011	Non-visible minority	7	16	30	25	16	2	3	44	25	1122

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	13	16	31	23	12	2	3	37	31	160
2018	Non-visible minority	9	20	36	23	10	1	1	34	30	1332
2017	Visible minority	11	19	38	16	11	2	4	28	32	109
2017	Non-visible minority	9	22	34	21	11	1	2	33	32	1023
2014	Visible minority	10	22	30	24	8	3	2	34	34	125
2014	Non-visible minority	12	20	37	18	11	1	1	30	33	1157

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	36	15	5	7	4	3	71	13	160
2018	Non-visible minority	32	33	13	9	4	5	4	72	14	1330
2017	Visible minority	35	30	15	8	5	5	2	70	14	109
2017	Non-visible minority	30	31	14	9	8	4	3	67	18	1025
2014	Visible minority	40	28	9	5	7	6	5	76	14	125
2014	Non-visible minority	38	31	11	7	5	4	3	74	14	1158

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	53	25	11	5	4	1	1	79	10	160
2018	Non-visible minority	54	27	7	8	4	0	0	81	12	1329
2017	Visible minority	47	35	7	7	4	0	0	82	11	109
2017	Non-visible minority	52	29	6	7	5	1	0	81	12	1024
2014	Visible minority	64	16	10	6	4	1	0	81	9	125
2014	Non-visible minority	54	27	7	7	5	1	0	81	12	1160

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	19	18	10	13	15	4	49	28	160
2018	Non-visible minority	15	25	18	16	10	13	3	47	31	1329
2017	Visible minority	15	24	18	19	13	10	1	44	36	109
2017	Non-visible minority	11	24	17	18	14	14	2	41	38	1026
2014	Visible minority	13	24	17	16	12	18	1	46	33	125
2014	Non-visible minority	13	26	15	19	12	12	3	46	36	1157

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	58	27	8	5	1	85	7	159
2018	Non-visible minority	57	31	6	4	1	88	6	1327
2017	Visible minority	56	33	2	7	2	89	9	109
2017	Non-visible minority	50	35	7	5	3	85	8	1028
2014	Visible minority	54	30	7	7	2	84	9	125
2014	Non-visible minority	48	38	7	5	2	86	7	1159

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	49	38	6	4	1	1	1	88	6	160
2018	Non-visible minority	54	33	8	3	1	0	0	88	4	1331

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	27	10	3	8	1	1	79	11	159
2018	Non-visible minority	41	35	11	8	4	1	0	76	12	1333
2017	Visible minority	51	29	10	7	3	0	0	80	10	109
2017	Non-visible minority	39	36	11	9	4	0	1	76	14	1027
2014	Visible minority	46	37	7	5	5	0	0	83	10	125
2014	Non-visible minority	41	36	11	7	4	0	0	78	11	1159
2011	Visible minority	42	34	10	8	4	1	1	78	12	110
2011	Non-visible minority	36	37	11	9	6	1	1	73	15	1126

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	59	22	9	2	6	0	1	82	9	159
2018	Non-visible minority	52	28	9	6	4	2	0	82	10	1333
2017	Visible minority	51	29	11	4	5	0	1	80	8	109
2017	Non-visible minority	51	29	10	5	4	1	1	81	9	1027
2014	Visible minority	48	34	10	6	2	1	0	83	7	125
2014	Non-visible minority	52	29	10	5	3	2	0	82	8	1158
2011	Visible minority	44	32	13	5	3	4	0	79	8	110
2011	Non-visible minority	47	28	11	6	4	2	0	77	11	1124

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	56	25	9	3	6	0	1	82	9	159
2018	Non-visible minority	49	32	8	7	3	1	0	82	10	1333
2017	Visible minority	56	30	6	4	5	0	0	85	8	109
2017	Non-visible minority	46	33	9	7	4	0	0	80	11	1025
2014	Visible minority	54	25	10	8	3	0	0	80	11	125
2014	Non-visible minority	47	33	8	7	4	0	0	80	11	1159
2011	Visible minority	43	35	12	5	4	2	0	80	8	110
2011	Non-visible minority	44	33	10	8	5	1	0	77	13	1124

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	65	23	6	1	5	1	1	89	5	158
2018	Non-visible minority	62	24	7	3	2	1	0	87	6	1323
2017	Visible minority	70	18	4	5	3	1	0	89	7	109
2017	Non-visible minority	61	24	8	3	3	1	0	86	6	1027

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	57	24	8	4	6	1	1	82	10	159
2018	Non-visible minority	54	26	9	6	4	0	0	80	10	1330
2017	Visible minority	65	25	3	5	3	0	0	90	7	108
2017	Non-visible minority	55	27	8	6	4	0	0	82	10	1025
2014	Visible minority	57	27	8	5	3	0	0	84	8	125
2014	Non-visible minority	55	28	8	6	3	0	0	83	9	1157

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	30	9	13	12	6	0	64	26	37
2018	Non-visible minority	31	34	16	8	3	3	4	71	12	308
2017	Visible minority	10	44	23	6	17	0	0	54	23	18
2017	Non-visible minority	26	41	12	13	4	1	2	70	17	238
2014	Visible minority	44	30	6	6	6	0	6	80	13	16
2014	Non-visible minority	34	33	12	10	5	2	3	71	17	291

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	27	18	6	8	6	0	66	15	160
2018	Non-visible minority	33	33	15	9	3	6	0	71	13	1335
2017	Visible minority	26	31	14	14	7	7	0	62	23	108
2017	Non-visible minority	27	34	14	12	7	7	0	65	20	1027
2014	Visible minority	31	29	13	11	5	10	1	68	18	124
2014	Non-visible minority	33	34	12	10	5	6	0	72	16	1158
2011	Visible minority	30	25	16	8	8	12	1	63	19	110
2011	Non-visible minority	24	31	18	12	8	7	0	60	21	1127

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	30	14	13	9	2	0	64	22	160
2018	Non-visible minority	29	36	16	12	5	2	0	67	17	1332
2017	Visible minority	21	35	18	16	8	3	0	57	24	107
2017	Non-visible minority	25	35	15	15	8	2	0	62	23	1026
2014	Visible minority	28	39	13	13	5	1	1	69	18	125
2014	Non-visible minority	30	35	14	13	6	2	0	66	20	1159
2011	Visible minority	24	39	13	12	6	6	0	67	20	109
2011	Non-visible minority	24	37	15	14	8	2	0	62	23	1126

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	31	18	18	9	4	0	53	28	159
2018	Non-visible minority	18	33	21	16	7	5	0	53	24	1333
2017	Visible minority	15	30	19	20	10	6	0	47	32	109
2017	Non-visible minority	15	33	18	20	9	5	0	51	30	1028
2014	Visible minority	21	34	17	16	6	5	1	58	24	125
2014	Non-visible minority	19	34	17	18	7	5	0	55	27	1158
2011	Visible minority	16	31	19	14	10	9	1	53	26	110
2011	Non-visible minority	13	36	20	17	9	6	0	52	28	1127

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	34	19	14	14	1	52	29	160
2018	Non-visible minority	15	34	18	21	10	2	51	31	1337
2017	Visible minority	17	32	16	21	13	2	49	35	108
2017	Non-visible minority	12	31	14	26	14	3	45	41	1025
2014	Visible minority	17	33	16	20	11	3	52	32	125
2014	Non-visible minority	18	32	16	21	10	2	51	32	1156
2011	Visible minority	16	27	16	18	17	5	46	37	110
2011	Non-visible minority	12	39	14	21	12	2	52	33	1125

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	36	12	7	3	0	78	10	159
2018	Non-visible minority	38	41	13	6	2	0	79	8	1328
2017	Visible minority	30	43	7	18	2	0	73	20	109
2017	Non-visible minority	34	40	13	8	5	0	74	13	1025
2014	Visible minority	36	35	15	8	6	1	72	13	125
2014	Non-visible minority	37	41	11	7	3	1	78	10	1158
2011	Visible minority	36	38	15	9	1	1	74	10	110
2011	Non-visible minority	34	44	10	7	4	1	78	12	1123

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	47	34	9	4	4	1	0	82	9	160
2018	Non-visible minority	53	33	9	3	2	1	1	86	5	1330
2017	Visible minority	50	35	7	3	4	0	1	86	7	108
2017	Non-visible minority	56	31	6	4	1	1	0	89	5	1025
2014	Visible minority	54	27	7	2	4	4	0	86	7	125
2014	Non-visible minority	60	28	6	4	1	1	1	89	5	1158
2011	Visible minority	36	46	6	4	5	3	1	85	9	110
2011	Non-visible minority	47	34	8	5	3	2	1	83	8	1122

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	31	13	4	5	1	0	77	10	159
2018	Non-visible minority	50	33	12	4	2	0	0	83	5	1329

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	26	16	11	14	9	1	55	28	160
2018	Non-visible minority	26	26	17	14	8	7	1	58	24	1332
2017	Visible minority	22	24	15	12	17	9	2	52	32	109
2017	Non-visible minority	22	24	14	16	13	9	2	52	33	1027
2014	Visible minority	24	26	20	10	10	11	0	56	22	125
2014	Non-visible minority	29	23	15	12	10	8	2	58	25	1158
2011	Visible minority	18	23	15	15	13	13	4	49	33	109
2011	Non-visible minority	18	25	18	16	10	11	3	50	29	1126

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	33	9	11	13	1	1	66	24	158
2018	Non-visible minority	31	35	15	11	6	1	0	67	18	1327
2017	Visible minority	30	35	11	8	14	2	0	66	23	108
2017	Non-visible minority	26	40	11	13	7	1	0	67	21	1027
2014	Visible minority	28	39	11	10	9	3	0	69	20	125
2014	Non-visible minority	35	35	13	11	5	1	0	71	16	1158
2011	Visible minority	29	40	13	6	10	2	0	70	17	110
2011	Non-visible minority	30	37	14	9	7	1	0	69	17	1126

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	31	11	8	17	1	0	63	26	160
2018	Non-visible minority	32	28	13	15	9	1	2	62	25	1327
2017	Visible minority	21	30	13	16	18	2	0	52	35	109
2017	Non-visible minority	23	33	13	15	12	2	2	58	29	1026
2014	Visible minority	27	31	13	12	12	5	1	61	26	125
2014	Non-visible minority	31	30	12	13	11	1	2	63	25	1158
2011	Visible minority	27	31	12	15	11	3	2	61	27	110
2011	Non-visible minority	24	32	13	14	13	2	2	59	28	1124

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	40	15	5	6	1	1	73	11	160
2018	Non-visible minority	36	40	15	5	2	2	0	77	7	1329
2017	Visible minority	25	48	16	6	2	3	0	75	9	109
2017	Non-visible minority	31	42	15	7	3	2	0	74	11	1027

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	57	23	10	4	4	2	0	81	8	160
2018	Non-visible minority	61	25	8	1	1	2	1	89	2	1329
2017	Visible minority	48	35	7	4	4	3	0	85	8	109
2017	Non-visible minority	51	34	8	2	1	3	1	89	3	1026
2014	Visible minority	52	29	9	4	2	3	0	84	6	124
2014	Non-visible minority	56	29	8	2	1	4	1	89	3	1160

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	29	8	3	4	1	0	84	7	160
2018	Non-visible minority	59	29	8	2	1	1	0	89	3	1329
2017	Visible minority	51	34	5	6	4	1	0	86	9	108
2017	Non-visible minority	51	37	7	3	1	1	0	88	5	1025
2014	Visible minority	52	32	6	6	1	4	0	88	7	125
2014	Non-visible minority	57	31	7	3	1	1	0	89	4	1160
2011	Visible minority	40	36	12	6	5	1	1	77	11	110
2011	Non-visible minority	38	40	12	6	3	1	0	79	9	1125

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	63	23	7	5	2	0	86	7	159
2018	Non-visible minority	65	26	6	2	1	0	91	3	1326
2017	Visible minority	61	30	2	5	3	0	91	7	108
2017	Non-visible minority	57	30	8	3	2	0	87	5	1027
2014	Visible minority	56	35	4	4	1	1	91	5	125
2014	Non-visible minority	61	29	6	3	1	0	89	5	1159
2011	Visible minority	50	35	8	5	1	1	86	6	109
2011	Non-visible minority	49	35	9	4	2	0	84	6	1124

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	65	19	7	5	3	0	84	8	159
2018	Non-visible minority	63	24	10	2	1	0	87	3	1334
2017	Visible minority	63	22	9	4	1	1	86	5	108
2017	Non-visible minority	56	27	9	5	2	0	84	7	1027
2014	Visible minority	56	29	8	3	4	1	85	7	125
2014	Non-visible minority	56	28	9	4	2	0	85	7	1158
2011	Visible minority	47	34	12	4	2	1	82	6	110
2011	Non-visible minority	47	33	11	5	3	1	80	8	1125

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	59	22	9	7	3	81	10	159
2018	Non-visible minority	58	28	8	4	1	87	5	1332
2017	Visible minority	60	29	7	2	2	89	4	108
2017	Non-visible minority	52	30	9	6	2	83	8	1027
2014	Visible minority	50	35	8	3	3	86	6	125
2014	Non-visible minority	53	31	8	5	3	84	8	1157
2011	Visible minority	43	42	8	5	2	84	7	110
2011	Non-visible minority	45	35	10	6	3	80	10	1124

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	21	10	5	8	0	1	77	13	160
2018	Non-visible minority	58	21	11	6	3	1	0	80	8	1336
2017	Visible minority	57	19	10	7	3	3	0	79	11	108
2017	Non-visible minority	53	23	11	6	4	2	0	78	10	1026
2014	Visible minority	52	24	9	9	5	1	0	77	14	125
2014	Non-visible minority	54	22	10	5	5	3	0	79	11	1158
2011	Visible minority	43	19	17	11	9	1	0	62	20	110
2011	Non-visible minority	49	22	13	8	5	3	1	74	13	1125

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Visible minority	22	43	35	160
2018	Non-visible minority	26	45	29	1338
2017	Visible minority	22	43	35	109
2017	Non-visible minority	24	46	30	1027
2014	Visible minority	20	45	35	125
2014	Non-visible minority	24	47	29	1158
2011	Visible minority	27	36	37	110
2011	Non-visible minority	26	48	26	1123

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Visible minority	0	54	30	5	5	6	35
2018	Non-visible minority	17	56	12	6	5	5	353
2017	Visible minority	13	63	21	0	0	4	24
2017	Non-visible minority	18	56	11	6	3	5	247
2014	Visible minority	7	64	18	7	9999	4	25
2014	Non-visible minority	16	52	18	7	9999	7	283
2011	Visible minority	0	57	23	10	9999	10	30
2011	Non-visible minority	15	56	17	5	9999	7	290

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	160
2018	Non-visible minority	8	92	1331

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	38	16
2018	Non-visible minority	56	102

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	51	16
2018	Non-visible minority	52	102

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	16
2018	Non-visible minority	0	102

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	16
2018	Non-visible minority	5	102

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Visible minority	35	16
2018	Non-visible minority	46	103

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Visible minority	34	16
2018	Non-visible minority	36	103

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Visible minority	69	16
2018	Non-visible minority	45	103

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Visible minority	45	16
2018	Non-visible minority	41	103

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	45	16
2018	Non-visible minority	56	103

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	35	16
2018	Non-visible minority	25	103

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	14
2018	Non-visible minority	14	99

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	14
2018	Non-visible minority	10	99

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	14
2018	Non-visible minority	13	99

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	14
2018	Non-visible minority	10	99

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	14
2018	Non-visible minority	7	99

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	14
2018	Non-visible minority	12	99

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	56	14
2018	Non-visible minority	42	99

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	56	14
2018	Non-visible minority	57	99

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	14	20	4	8	22	8	54	17	160
2018	Non-visible minority	21	18	18	7	4	26	6	57	16	1334
2017	Visible minority	19	10	23	6	8	28	7	43	21	108
2017	Non-visible minority	17	18	15	7	6	30	6	55	21	1028
2014	Visible minority	27	17	18	5	4	26	3	62	13	124
2014	Non-visible minority	23	21	15	6	4	26	6	63	15	1158

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	30	14	3	5	5	2	76	9	159
2018	Non-visible minority	40	30	15	6	2	6	0	75	9	1333
2017	Visible minority	36	33	15	5	7	5	0	73	12	108
2017	Non-visible minority	34	35	14	6	3	7	1	75	10	1023
2014	Visible minority	43	28	17	2	3	5	1	76	5	125
2014	Non-visible minority	40	31	13	5	2	7	1	78	8	1158
2011	Visible minority	29	39	13	4	5	11	0	76	9	109
2011	Non-visible minority	34	37	15	6	2	5	0	75	8	1127

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	160
2018	Non-visible minority	4	96	1335

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	42	17
2018	Non-visible minority	30	54

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	17
2018	Non-visible minority	0	54

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Visible minority	52	17
2018	Non-visible minority	0	53

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Visible minority	55	17
2018	Non-visible minority	0	53

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Visible minority	39	17
2018	Non-visible minority	49	53

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	17
2018	Non-visible minority	0	53

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	17
2018	Non-visible minority	0	53

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	55	17
2018	Non-visible minority	45	54

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	17
2018	Non-visible minority	9	54

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	30	17
2018	Non-visible minority	17	54

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	17
2018	Non-visible minority	17	54

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	34	15
2018	Non-visible minority	22	53

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	69	15
2018	Non-visible minority	42	53

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	44	15
2018	Non-visible minority	68	53

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	15
2018	Non-visible minority	0	53

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	13	24	4	7	23	8	50	16	158
2018	Non-visible minority	23	16	19	3	2	32	5	62	8	1330
2017	Visible minority	18	12	26	4	5	32	5	46	13	109
2017	Non-visible minority	19	17	15	2	2	37	7	65	8	1024
2014	Visible minority	25	16	16	6	1	32	4	64	11	125
2014	Non-visible minority	25	16	15	2	2	32	8	69	6	1160

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	27	14	5	5	7	3	74	11	159
2018	Non-visible minority	43	29	14	3	1	8	1	79	5	1334
2017	Visible minority	36	37	13	2	6	6	0	78	8	109
2017	Non-visible minority	41	32	12	2	2	9	1	82	4	1028
2014	Visible minority	40	27	13	5	1	13	0	78	7	124
2014	Non-visible minority	41	30	12	2	1	12	2	82	4	1159
2011	Visible minority	36	41	7	1	4	11	0	87	5	110
2011	Non-visible minority	41	35	13	2	1	8	0	83	3	1127

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	29	16	4	9	1	1	70	14	159
2018	Non-visible minority	37	31	17	8	6	0	1	69	14	1333
2017	Visible minority	47	27	10	5	8	0	3	76	13	109
2017	Non-visible minority	46	29	13	5	5	0	1	76	10	1026

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	31	25	9	6	1	1	59	16	158
2018	Non-visible minority	23	33	26	11	6	0	0	56	17	1335
2017	Visible minority	26	38	16	9	9	0	3	65	19	109
2017	Non-visible minority	22	36	25	11	5	0	1	58	16	1027

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	42	29	16	8	4	1	1	72	12	158
2018	Non-visible minority	37	32	18	7	4	0	1	70	11	1327
2017	Visible minority	39	32	14	7	5	0	4	73	12	109
2017	Non-visible minority	36	35	16	8	3	0	2	73	11	1026

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	25	22	19	9	1	0	50	28	159
2018	Non-visible minority	21	28	27	15	9	0	0	49	23	1325
2017	Visible minority	15	32	23	18	11	0	2	48	29	109
2017	Non-visible minority	20	31	25	15	8	0	1	52	23	1026

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	63	24	4	3	2	1	3	91	5	159
2018	Non-visible minority	59	23	10	4	1	0	3	84	5	1331
2017	Visible minority	53	22	11	2	2	0	9	83	4	109
2017	Non-visible minority	55	26	9	2	1	0	5	86	4	1027

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	44	26	17	4	7	1	1	71	11	156
2018	Non-visible minority	43	30	16	7	4	0	0	73	10	1333
2017	Visible minority	37	30	17	9	6	0	1	67	16	109
2017	Non-visible minority	36	36	16	7	4	0	0	72	11	1025

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	37	16	10	7	1	1	66	17	159
2018	Non-visible minority	34	36	20	8	2	0	0	70	10	1334
2017	Visible minority	23	38	19	12	6	0	3	63	18	108
2017	Non-visible minority	33	36	18	9	3	0	1	70	12	1027

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	36	22	10	6	1	1	61	17	159
2018	Non-visible minority	26	37	22	11	4	0	0	63	15	1331
2017	Visible minority	19	36	19	15	8	0	2	57	23	109
2017	Non-visible minority	23	37	24	10	5	0	0	60	15	1026

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	33	17	13	7	1	1	62	20	158
2018	Non-visible minority	29	34	22	11	4	0	0	63	15	1331
2017	Visible minority	26	32	21	10	8	0	3	59	19	109
2017	Non-visible minority	27	34	20	13	5	0	0	62	18	1027

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	32	22	8	5	1	1	64	13	156
2018	Non-visible minority	32	35	21	9	3	0	0	67	12	1326
2017	Visible minority	23	39	22	10	3	0	3	64	13	108
2017	Non-visible minority	29	38	19	9	3	0	1	68	12	1025

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	54	23	9	7	4	1	2	80	11	158
2018	Non-visible minority	56	20	12	7	5	0	1	76	12	1325
2017	Visible minority	58	19	12	4	6	0	1	78	10	109
2017	Non-visible minority	47	23	15	8	6	0	1	71	14	1028

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	67	15	11	2	1	2	2	86	3	158
2018	Non-visible minority	78	10	4	2	1	0	4	92	4	1330

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	65	16	5	4	6	2	2	85	10	158
2018	Non-visible minority	80	11	4	2	1	0	2	93	3	1328
2017	Visible minority	74	6	5	5	6	1	4	85	11	109
2017	Non-visible minority	79	11	4	2	2	0	2	92	4	1025

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	65	23	4	2	3	1	1	91	5	160
2018	Non-visible minority	62	26	8	2	1	0	0	89	3	1334
2017	Visible minority	52	28	12	5	2	1	0	81	7	109
2017	Non-visible minority	60	28	7	2	2	0	1	88	4	1024

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	58	24	3	7	6	1	1	83	13	160
2018	Non-visible minority	63	21	9	4	3	0	0	84	7	1336
2017	Visible minority	61	23	5	5	6	0	1	85	10	108
2017	Non-visible minority	63	22	7	4	3	0	1	86	7	1023

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	62	14	4	2	1	1	16	92	4	157
2018	Non-visible minority	58	11	4	1	0	0	25	93	1	1322
2017	Visible minority	62	10	2	3	0	0	24	94	4	109
2017	Non-visible minority	58	13	3	1	1	0	25	94	2	1025

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	71	15	5	1	1	1	6	93	2	160
2018	Non-visible minority	77	14	3	0	0	0	5	96	1	1333
2017	Visible minority	68	19	3	2	1	1	7	94	3	106
2017	Non-visible minority	76	12	3	1	0	0	7	95	1	1021

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	76	14	2	3	2	1	3	93	5	160
2018	Non-visible minority	87	6	2	1	1	0	2	96	2	1337
2017	Visible minority	78	12	2	1	4	0	4	93	5	109
2017	Non-visible minority	83	10	2	1	1	0	2	96	2	1026

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	57	28	7	5	1	1	2	86	6	160
2018	Non-visible minority	61	25	10	3	1	0	1	87	3	1334
2017	Visible minority	58	27	8	3	1	0	4	88	4	109
2017	Non-visible minority	57	28	11	2	1	0	2	86	3	1026

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	41	27	6	4	1	1	62	10	160
2018	Non-visible minority	22	38	29	8	2	0	0	61	10	1334
2017	Visible minority	18	37	34	6	4	0	1	56	10	109
2017	Non-visible minority	14	39	36	8	3	0	0	54	11	1028

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	6	17	38	25	12	1	1	38	23	160
2018	Non-visible minority	5	13	37	29	16	0	0	45	18	1329
2017	Visible minority	4	16	34	34	11	1	1	46	20	109
2017	Non-visible minority	5	14	39	28	14	0	0	42	19	1028

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	44	36	9	6	1	3	83	7	158
2018	Non-visible minority	42	39	12	4	1	3	83	5	1334
2017	Visible minority	32	43	16	5	1	3	77	6	109
2017	Non-visible minority	36	39	14	5	2	3	78	8	1027

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	37	11	7	6	1	76	13	159
2018	Non-visible minority	37	37	14	7	2	2	76	10	1337
2017	Visible minority	27	39	15	7	9	2	68	17	109
2017	Non-visible minority	29	43	14	8	5	1	73	13	1026

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	27	15	8	8	6	1	38	62	160
2018	Non-visible minority	34	32	20	7	4	2	1	35	65	1333
2017	Visible minority	41	31	15	4	2	4	3	44	56	109
2017	Non-visible minority	44	30	13	5	3	4	1	46	54	1028

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	90
2018	Non-visible minority	8	828
2017	Visible minority	5	56
2017	Non-visible minority	7	521

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	18	90
2018	Non-visible minority	16	828
2017	Visible minority	16	56
2017	Non-visible minority	14	521

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	90
2018	Non-visible minority	8	828
2017	Visible minority	5	56
2017	Non-visible minority	6	521

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	58	90
2018	Non-visible minority	62	829
2017	Visible minority	66	56
2017	Non-visible minority	73	521

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	91
2018	Non-visible minority	3	828
2017	Visible minority	0	56
2017	Non-visible minority	4	521

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	57	91
2018	Non-visible minority	59	828

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	23	90
2018	Non-visible minority	22	828
2017	Visible minority	22	56
2017	Non-visible minority	24	521

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Visible minority	29	49	12	4	1	5	85
2018	Non-visible minority	30	48	12	3	2	5	787
2017	Visible minority	49	42	2	4	2	2	54
2017	Non-visible minority	35	50	7	4	1	3	518

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	28	72	90
2018	Non-visible minority	22	78	824

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	24	20	17	9	2	5	51	28	90
2018	Non-visible minority	23	23	18	16	11	2	7	51	29	824
2017	Visible minority	33	12	17	5	11	5	16	58	20	57
2017	Non-visible minority	27	24	16	10	8	2	12	60	22	528

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	9	18	13	12	16	5	27	40	40	91
2018	Non-visible minority	11	13	14	11	11	6	35	41	37	828
2017	Visible minority	12	11	10	9	11	7	40	44	37	57
2017	Non-visible minority	8	10	11	7	13	5	46	37	40	528

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	15	8	6	8	2	10	75	16	158
2018	Non-visible minority	60	14	7	6	4	1	9	82	10	1335

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 89. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.