2018 Public Service Employee Survey Results for National Film Board of Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 44 14 19 16 0 1 50 36 64
2018 First official language - French 10 40 16 19 12 0 3 51 32 130
2017 First official language - English 12 54 11 13 7 0 3 68 21 72
2017 First official language - French 16 37 25 15 6 0 0 53 22 172

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 32 2 3 5 0 1 91 8 64
2018 First official language - French 50 38 9 2 2 0 0 88 4 129
2017 First official language - English 61 32 4 3 0 0 0 93 3 72
2017 First official language - French 43 39 12 4 2 0 0 83 6 172

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 30 2 3 2 0 0 93 5 62
2018 First official language - French 54 32 7 5 0 0 0 87 6 128
2017 First official language - English 65 27 4 3 1 0 0 92 4 72
2017 First official language - French 46 39 6 7 1 0 0 85 8 172

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 33 12 6 7 0 0 75 13 64
2018 First official language - French 32 33 15 13 4 0 3 68 17 130
2017 First official language - English 43 36 10 6 3 2 0 80 9 72
2017 First official language - French 31 36 17 12 3 0 1 68 15 172

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 39 5 5 8 0 0 81 14 62
2018 First official language - French 30 54 10 3 4 0 0 84 6 129
2017 First official language - English 47 41 4 4 4 0 0 88 8 72
2017 First official language - French 30 53 9 6 2 0 0 83 8 172

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 37 12 13 12 0 0 63 25 64
2018 First official language - French 24 38 22 11 6 0 0 62 16 130
2017 First official language - English 31 44 7 13 5 0 0 75 18 72
2017 First official language - French 21 39 21 13 6 0 0 60 19 171

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 46 12 11 8 0 0 69 19 64
2018 First official language - French 19 52 15 9 4 0 0 71 13 129
2017 First official language - English 29 48 7 12 4 0 0 77 16 72
2017 First official language - French 19 48 16 12 6 0 0 66 18 170

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 39 1 4 1 1 0 95 4 64
2018 First official language - French 29 45 20 4 2 0 0 74 5 131
2017 First official language - English 52 39 3 4 1 0 0 92 5 72
2017 First official language - French 25 49 15 5 4 2 0 75 10 171

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 48 8 6 7 0 0 79 14 64
2018 First official language - French 21 46 21 9 4 0 0 67 12 130
2017 First official language - English 33 49 6 7 5 0 0 82 12 72
2017 First official language - French 19 50 15 11 5 0 0 68 17 172

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 41 2 2 1 0 0 95 3 64
2018 First official language - French 52 36 7 4 2 0 0 88 5 130
2017 First official language - English 61 32 4 1 1 0 0 93 3 72
2017 First official language - French 38 51 8 2 1 0 0 89 3 172

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 53 7 10 11 0 0 72 21 64
2018 First official language - French 16 43 23 15 3 0 0 59 18 131
2017 First official language - English 34 48 4 11 3 0 0 82 14 72
2017 First official language - French 20 51 14 9 7 0 0 70 16 172

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 45 10 7 3 0 0 81 10 64
2018 First official language - French 19 49 16 10 5 0 0 69 15 130
2017 First official language - English 41 46 5 6 3 0 0 87 8 72
2017 First official language - French 27 46 12 9 4 0 1 74 14 172

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 38 13 26 1 0 0 59 27 64
2018 First official language - French 17 33 27 18 5 0 0 50 22 130
2017 First official language - English 31 43 13 7 5 0 1 75 12 72
2017 First official language - French 16 46 19 13 5 0 1 62 19 172

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 45 6 6 1 0 0 87 7 64
2018 First official language - French 38 45 9 5 2 0 0 83 7 131
2017 First official language - English 58 31 5 5 0 0 0 89 5 72
2017 First official language - French 34 50 11 3 2 0 0 84 5 172

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 37 19 14 14 0 3 51 29 64
2018 First official language - French 28 44 15 5 8 0 0 72 13 131
2017 First official language - English 21 32 19 19 7 1 1 54 26 72
2017 First official language - French 37 39 11 7 6 0 1 76 13 171

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 22 45 16 2 0 4 19 35 64
2018 First official language - French 11 38 31 13 4 1 1 18 51 131
2017 First official language - English 7 25 41 19 6 1 1 26 32 72
2017 First official language - French 8 35 36 13 5 1 3 18 45 172

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 12 45 28 5 0 4 34 19 64
2018 First official language - French 6 22 26 24 10 9 3 39 32 130
2017 First official language - English 4 12 42 24 15 0 3 40 17 72
2017 First official language - French 5 20 34 19 8 7 7 31 30 171

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 34 25 8 5 0 0 14 61 63
2018 First official language - French 27 34 24 6 4 2 2 11 64 131
2017 First official language - English 16 26 35 13 6 0 4 20 43 71
2017 First official language - French 22 24 32 11 6 0 5 18 48 172

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 18 40 26 9 1 0 36 24 62
2018 First official language - French 11 32 28 22 5 0 2 28 43 130
2017 First official language - English 3 15 44 26 11 0 1 37 18 70
2017 First official language - French 9 21 42 19 7 1 2 26 31 171

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 24 20 14 6 0 5 21 58 63
2018 First official language - French 19 28 23 15 8 2 6 24 51 131
2017 First official language - English 13 26 24 24 7 3 4 33 42 72
2017 First official language - French 17 29 24 18 7 2 4 26 48 172

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 22 21 37 11 0 4 50 29 64
2018 First official language - French 6 14 27 36 8 3 6 48 23 130
2017 First official language - English 1 13 17 30 28 3 8 65 16 72
2017 First official language - French 4 14 23 29 21 4 5 55 20 172

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 29 17 7 6 0 1 13 69 64
2018 First official language - French 21 35 33 6 1 2 2 7 59 131
2017 First official language - English 20 22 43 10 3 0 1 13 43 72
2017 First official language - French 15 29 36 9 7 1 2 17 46 172
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 60 12 8 5 0 5 73 14 64
2018 First official language - French 17 40 23 10 6 3 1 60 17 131
2017 First official language - English 19 49 11 10 3 4 4 74 14 72
2017 First official language - French 15 36 20 14 9 4 2 54 24 172

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 41 9 13 5 0 0 73 18 64
2018 First official language - French 31 53 7 8 1 0 0 84 9 130
2017 First official language - English 40 42 6 11 1 0 0 81 13 72
2017 First official language - French 34 47 12 5 3 0 0 81 8 172

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 12 28 26 9 13 0 28 40 64
2018 First official language - French 11 24 24 21 12 9 0 38 36 131
2017 First official language - English 14 21 24 25 3 11 1 41 32 72
2017 First official language - French 8 25 20 22 14 8 3 37 40 171

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 49 2 7 0 0 0 91 7 64
2018 First official language - French 33 48 14 4 1 0 0 81 5 129
2017 First official language - English 45 43 5 7 0 0 0 88 7 72
2017 First official language - French 31 52 12 3 2 0 0 83 5 171

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 49 3 10 0 0 0 87 10 64
2018 First official language - French 34 47 14 3 2 0 0 81 5 131
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 35 16 11 0 0 0 73 11 64
2018 First official language - French 28 41 13 8 8 0 2 71 16 132
2017 First official language - English 34 37 14 8 5 1 0 72 14 72
2017 First official language - French 22 44 17 12 5 0 0 66 17 172

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 29 8 9 0 0 0 83 9 64
2018 First official language - French 41 37 13 4 4 0 2 79 8 132
2017 First official language - English 40 41 12 4 1 1 0 82 5 72
2017 First official language - French 30 43 16 5 3 2 0 75 9 171

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 34 5 19 3 0 0 73 22 64
2018 First official language - French 34 35 17 9 2 0 2 71 11 132
2017 First official language - English 37 42 10 8 1 1 0 80 10 72
2017 First official language - French 27 45 14 10 4 0 0 72 14 172

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 69 19 6 6 0 0 0 88 6 64
2018 First official language - French 49 36 8 3 3 0 0 85 7 132
2017 First official language - English 65 22 12 1 0 0 0 87 1 72
2017 First official language - French 40 44 7 5 4 0 0 84 9 171

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 32 6 16 1 0 0 78 16 64
2018 First official language - French 38 34 15 5 7 1 0 73 12 132
2017 First official language - English 52 31 11 6 1 0 0 82 7 72
2017 First official language - French 32 43 12 6 7 0 0 75 13 172
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 8 10 53 0 0 19 23 65 14
2018 First official language - French 28 34 16 19 2 0 2 63 21 27
2017 First official language - English 7 39 12 16 15 0 11 51 35 18
2017 First official language - French 13 22 26 26 13 0 0 35 39 31

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 25 21 21 3 7 0 52 26 64
2018 First official language - French 15 33 26 15 3 8 0 51 20 129
2017 First official language - English 24 37 12 16 5 7 0 65 23 72
2017 First official language - French 10 31 34 12 6 7 0 44 20 172

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 22 17 27 15 3 0 39 43 64
2018 First official language - French 12 27 30 21 9 2 0 40 30 129
2017 First official language - English 16 36 18 16 12 3 0 53 28 72
2017 First official language - French 7 30 30 21 10 1 0 38 31 172

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 24 20 28 21 2 0 29 50 63
2018 First official language - French 6 19 32 32 7 3 0 26 41 128
2017 First official language - English 9 31 28 19 12 1 0 40 32 72
2017 First official language - French 6 20 33 28 9 5 0 27 38 172

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 18 11 41 25 0 0 23 66 64
2018 First official language - French 3 29 26 29 12 2 0 33 41 128
2017 First official language - English 10 29 21 23 15 1 0 40 39 72
2017 First official language - French 5 34 29 22 10 1 0 38 32 172
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 45 14 16 2 0 0 67 18 64
2018 First official language - French 14 46 25 12 0 2 0 61 13 130
2017 First official language - English 23 43 14 15 5 0 0 66 20 72
2017 First official language - French 14 45 23 14 3 1 0 60 16 172

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 33 9 21 2 5 1 66 24 64
2018 First official language - French 21 52 10 10 1 4 3 78 11 130
2017 First official language - English 31 38 12 12 4 3 0 71 17 72
2017 First official language - French 15 49 15 13 5 3 1 66 19 172

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 35 20 12 0 0 0 68 12 64
2018 First official language - French 22 50 17 7 1 2 0 74 8 132

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 24 20 25 13 5 3 37 41 63
2018 First official language - French 5 38 24 13 4 14 3 52 20 132
2017 First official language - English 18 25 18 21 9 5 3 47 33 72
2017 First official language - French 10 31 24 16 6 12 1 47 26 171

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 19 27 21 22 1 0 30 43 63
2018 First official language - French 10 24 26 28 9 4 0 35 38 132
2017 First official language - English 6 31 21 26 12 3 1 38 40 72
2017 First official language - French 9 33 24 20 9 4 0 44 30 172

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 2 30 11 16 35 1 5 34 54 63
2018 First official language - French 11 19 18 28 17 4 4 32 48 131
2017 First official language - English 8 21 14 30 20 3 4 31 54 72
2017 First official language - French 8 27 26 19 16 3 2 37 37 172

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 43 33 7 4 0 0 57 11 64
2018 First official language - French 14 29 29 17 3 9 0 46 22 132
2017 First official language - English 19 50 16 11 3 2 0 70 14 72
2017 First official language - French 6 44 29 10 6 3 1 53 17 172

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 39 8 4 4 2 0 84 8 63
2018 First official language - French 39 49 7 1 0 3 0 91 2 131
2017 First official language - English 37 40 12 8 3 0 0 77 11 72
2017 First official language - French 26 49 16 6 3 1 0 75 8 172

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 34 20 13 0 0 0 67 13 64
2018 First official language - French 38 45 13 3 0 0 0 83 3 131
2017 First official language - English 40 41 7 11 1 0 0 81 12 72
2017 First official language - French 23 58 10 8 1 1 0 82 9 172

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 53 7 3 1 0 0 89 4 64
2018 First official language - French 39 49 12 0 0 0 0 88 1 131
2017 First official language - English 47 50 1 1 0 0 0 97 1 72
2017 First official language - French 29 59 8 3 1 0 0 88 5 171

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 42 15 14 2 0 0 70 16 64
2018 First official language - French 19 47 30 4 1 0 0 66 5 129
2017 First official language - English 33 42 15 7 3 0 0 75 9 72
2017 First official language - French 21 42 25 9 2 1 0 64 11 172

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 43 11 18 4 0 0 67 22 64
2018 First official language - French 17 49 29 5 0 0 0 66 5 131
2017 First official language - English 32 45 11 12 0 0 0 77 12 72
2017 First official language - French 19 48 22 9 1 1 0 67 10 172

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 34 11 8 6 5 0 74 15 64
2018 First official language - French 31 35 19 7 2 5 2 71 9 131
2017 First official language - English 44 35 10 6 1 4 0 83 7 72
2017 First official language - French 28 36 17 8 3 7 1 69 12 172
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 13 40 47 64
2018 First official language - French 17 52 31 132
2017 First official language - English 13 62 25 71
2017 First official language - French 16 59 26 172
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 64
2018 First official language - French 7 93 132

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 13 29 12 1 20 12 38 19 64
2018 First official language - French 9 27 17 7 7 28 4 54 21 132
2017 First official language - English 15 12 23 8 5 31 5 44 20 72
2017 First official language - French 7 26 20 10 4 27 5 49 21 172

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 34 21 8 3 10 3 63 13 64
2018 First official language - French 19 41 18 8 5 8 0 65 15 132
2017 First official language - English 24 41 19 7 4 6 0 69 11 72
2017 First official language - French 11 42 19 7 5 15 1 63 14 172
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 18 24 3 3 23 10 55 9 63
2018 First official language - French 13 25 20 2 0 34 6 64 3 131
2017 First official language - English 11 23 17 4 3 35 8 59 11 72
2017 First official language - French 8 26 21 3 3 32 6 55 11 172

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 33 21 4 4 9 0 69 9 64
2018 First official language - French 24 42 12 2 0 16 2 82 3 132
2017 First official language - English 34 39 14 3 1 9 0 80 4 72
2017 First official language - French 15 46 17 5 3 14 1 72 9 172
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 28 35 12 7 3 0 44 20 63
2018 First official language - French 34 27 25 6 3 2 3 63 10 131
2017 First official language - English 16 35 27 13 6 1 1 53 20 72
2017 First official language - French 34 26 20 9 8 1 2 62 18 172

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 20 25 27 23 0 0 25 50 63
2018 First official language - French 4 19 45 13 18 0 0 23 31 132
2017 First official language - English 13 15 35 22 13 1 0 28 36 72
2017 First official language - French 9 26 30 21 13 1 1 35 34 172

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 34 30 17 5 0 0 47 22 62
2018 First official language - French 10 21 36 21 12 0 0 31 33 131
2017 First official language - English 17 44 15 16 5 1 1 62 22 72
2017 First official language - French 9 29 33 19 10 0 1 37 29 169

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 14 25 25 26 0 0 24 51 63
2018 First official language - French 5 19 34 24 15 0 4 25 40 132
2017 First official language - English 16 20 28 20 15 1 0 36 35 72
2017 First official language - French 15 18 25 21 17 1 3 35 39 172

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 31 28 19 4 1 0 49 23 63
2018 First official language - French 30 34 22 4 6 0 3 67 10 132
2017 First official language - English 25 42 14 9 5 1 3 70 15 72
2017 First official language - French 29 28 20 10 3 2 8 63 15 171

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 32 26 20 8 0 0 46 28 63
2018 First official language - French 28 32 27 6 7 0 0 60 12 131
2017 First official language - English 20 33 26 17 3 1 0 53 20 72
2017 First official language - French 33 29 21 9 5 0 2 63 15 171

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 30 32 17 12 0 0 39 29 64
2018 First official language - French 18 30 27 22 3 0 0 48 25 132
2017 First official language - English 16 49 22 7 5 0 1 65 12 72
2017 First official language - French 16 33 32 11 7 1 1 49 18 171

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 17 30 24 20 0 0 26 44 64
2018 First official language - French 14 25 34 19 8 0 0 38 27 131
2017 First official language - English 14 31 33 12 9 0 0 45 21 72
2017 First official language - French 12 24 31 20 11 1 1 37 31 171

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 28 24 23 8 0 0 46 31 64
2018 First official language - French 25 28 24 16 8 0 0 52 24 132
2017 First official language - English 19 39 21 15 5 0 1 58 20 72
2017 First official language - French 15 32 25 21 5 1 1 48 27 171

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 25 34 9 17 0 0 40 26 63
2018 First official language - French 9 37 32 13 8 0 1 46 22 131
2017 First official language - English 20 27 32 11 10 0 0 47 21 72
2017 First official language - French 17 32 28 13 6 1 2 51 19 171

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 31 18 4 4 0 3 73 8 63
2018 First official language - French 43 27 15 4 2 0 8 77 7 131
2017 First official language - English 52 25 10 3 8 0 1 78 11 72
2017 First official language - French 47 25 16 7 3 0 2 73 10 172

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 74 11 5 0 1 0 9 93 1 63
2018 First official language - French 68 14 5 0 3 0 9 91 4 132

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 76 8 5 3 1 0 6 90 4 64
2018 First official language - French 73 10 2 2 4 2 7 91 7 132
2017 First official language - English 74 15 11 0 0 0 0 89 0 72
2017 First official language - French 65 20 4 3 4 1 3 88 7 172

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 40 18 8 0 0 3 73 9 64
2018 First official language - French 44 26 12 6 7 0 7 74 13 132
2017 First official language - English 57 22 14 3 4 0 0 79 7 72
2017 First official language - French 46 24 14 10 4 0 2 72 14 172

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 28 21 8 3 0 3 68 11 64
2018 First official language - French 56 22 6 8 4 0 4 81 13 132
2017 First official language - English 52 36 11 1 0 0 0 88 1 72
2017 First official language - French 47 25 15 5 5 0 3 75 10 171

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 24 13 0 0 0 24 83 0 63
2018 First official language - French 49 9 7 5 0 2 28 82 7 128
2017 First official language - English 52 15 7 4 3 0 19 83 9 71
2017 First official language - French 48 13 4 3 2 0 30 88 7 171

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 26 19 8 0 0 5 71 9 64
2018 First official language - French 61 17 6 5 0 0 10 87 6 131
2017 First official language - English 55 26 14 0 1 0 4 84 1 72
2017 First official language - French 64 17 4 3 1 1 10 92 4 171

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 32 6 8 2 0 3 84 10 64
2018 First official language - French 60 23 5 6 3 2 2 85 10 132
2017 First official language - English 53 22 16 3 1 1 4 79 4 72
2017 First official language - French 56 21 11 5 5 0 3 79 10 172

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 38 12 7 3 0 3 77 10 64
2018 First official language - French 56 20 19 1 1 0 3 78 2 132
2017 First official language - English 59 12 24 4 0 0 0 71 4 72
2017 First official language - French 57 19 16 3 1 0 3 79 5 172

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 14 47 24 4 0 0 25 29 64
2018 First official language - French 4 25 40 26 5 0 0 29 31 132
2017 First official language - English 4 28 47 16 3 1 0 32 20 72
2017 First official language - French 9 26 45 13 6 1 1 35 19 172

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 28 38 20 5 0 0 25 37 63
2018 First official language - French 8 16 36 30 10 0 0 40 24 131
2017 First official language - English 3 22 57 14 5 0 0 18 24 71
2017 First official language - French 5 19 35 32 8 0 1 40 24 172

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 30 34 11 11 3 0 42 23 64
2018 First official language - French 7 31 35 12 6 8 0 42 20 132
2017 First official language - English 10 29 30 17 9 4 0 41 27 71
2017 First official language - French 6 35 27 16 8 8 0 44 26 171

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 35 25 14 11 3 0 48 26 64
2018 First official language - French 5 40 23 20 9 3 0 46 30 132
2017 First official language - English 17 36 20 20 5 1 0 54 26 72
2017 First official language - French 10 38 22 18 10 1 1 49 28 172
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 16 20 3 11 6 0 48 52 64
2018 First official language - French 48 29 17 4 0 0 2 49 51 132
2017 First official language - English 43 19 12 12 6 5 3 46 54 72
2017 First official language - French 50 15 18 7 5 4 1 52 48 172

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 29
2018 First official language - French 3 63
2017 First official language - English 29 35
2017 First official language - French 16 76

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 29
2018 First official language - French 13 63
2017 First official language - English 32 35
2017 First official language - French 30 76

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 29
2018 First official language - French 17 63
2017 First official language - English 12 35
2017 First official language - French 13 76

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 29
2018 First official language - French 11 63
2017 First official language - English 29 35
2017 First official language - French 29 76

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 29
2018 First official language - French 5 63
2017 First official language - English 3 35
2017 First official language - French 16 76

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 29
2018 First official language - French 30 63

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 29
2018 First official language - French 47 63
2017 First official language - English 37 35
2017 First official language - French 41 76

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 12 55 14 2 0 18 27
2018 First official language - French 15 61 17 1 3 3 59
2017 First official language - English 13 59 19 0 3 7 33
2017 First official language - French 11 62 15 6 4 2 78

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 69 31 29
2018 First official language - French 64 36 60

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 31 24 6 8 0 3 61 14 29
2018 First official language - French 38 18 17 10 6 1 10 63 17 62
2017 First official language - English 20 20 17 9 9 6 20 53 24 35
2017 First official language - French 11 36 13 8 16 3 14 56 29 78

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 9 29 24 19 2 11 17 49 29
2018 First official language - French 7 10 28 16 16 8 16 23 41 61
2017 First official language - English 9 9 22 17 26 6 12 21 52 35
2017 First official language - French 1 15 19 12 31 5 17 21 56 78

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 74 8 1 0 6 0 10 92 7 64
2018 First official language - French 73 8 3 0 2 0 13 94 2 132
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