2018 Public Service Employee Survey Results for Micro-organizations combined by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 40 15 6 7 0 1 71 14 119
2018 Non-visible minority 38 41 7 8 3 0 2 81 11 759
2017 Visible minority 38 27 15 12 8 0 0 65 20 102
2017 Non-visible minority 41 36 8 7 6 1 1 79 13 750
2014 Visible minority 41 32 9 12 6 0 0 74 18 102
2014 Non-visible minority 45 30 9 9 5 0 1 77 14 966
2011 Visible minority 29 40 10 9 11 0 1 69 20 96
2011 Non-visible minority 34 36 12 9 6 1 3 73 15 898
2008 Visible minority 40 27 17 8 5 2 2 69 13 63
2008 Non-visible minority 35 38 12 8 5 0 2 74 14 628

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 47 7 2 4 0 0 88 5 118
2018 Non-visible minority 56 33 6 4 2 0 0 89 6 757
2017 Visible minority 55 29 8 5 2 0 0 84 7 102
2017 Non-visible minority 53 32 7 5 2 0 0 85 7 751
2014 Visible minority 48 34 5 9 4 0 0 82 13 102
2014 Non-visible minority 50 32 10 6 3 0 0 82 8 966
2011 Visible minority 47 31 9 4 6 1 2 81 10 97
2011 Non-visible minority 48 32 10 7 2 0 1 81 9 897
2008 Visible minority 50 31 9 2 6 2 0 83 8 64
2008 Non-visible minority 42 37 11 7 3 0 0 79 10 628

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 38 9 4 4 0 0 83 8 118
2018 Non-visible minority 58 32 5 3 2 0 0 90 5 749
2017 Visible minority 56 31 7 4 3 0 0 86 7 102
2017 Non-visible minority 55 33 5 4 2 0 0 89 6 751
2014 Visible minority 58 19 4 16 4 0 0 76 20 102
2014 Non-visible minority 56 31 6 4 2 0 0 87 6 965
2011 Visible minority 44 38 7 2 6 1 2 84 9 97
2011 Non-visible minority 51 33 8 5 2 0 0 84 8 898
2008 Visible minority 55 25 11 0 8 2 0 81 8 64
2008 Non-visible minority 50 36 7 4 3 0 0 87 7 628

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 6 4 9 0 0 82 13 118
2018 Non-visible minority 58 27 6 5 3 0 0 86 8 759
2017 Visible minority 56 27 5 9 4 0 0 83 12 102
2017 Non-visible minority 54 29 6 6 4 0 0 84 9 752
2014 Visible minority 52 29 6 10 3 0 0 81 13 102
2014 Non-visible minority 51 29 8 6 5 0 1 81 11 965
2011 Visible minority 45 25 11 6 9 0 3 72 16 97
2011 Non-visible minority 45 31 9 9 4 0 2 78 14 898

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 44 10 6 2 0 0 82 8 118
2018 Non-visible minority 48 36 8 6 2 0 0 84 8 752
2017 Visible minority 52 32 7 5 3 0 0 84 8 102
2017 Non-visible minority 44 41 7 6 3 0 0 84 9 751
2014 Visible minority 39 34 10 13 4 0 0 74 17 102
2014 Non-visible minority 42 37 10 7 3 0 0 80 10 966
2011 Visible minority 40 35 9 7 7 0 2 77 14 97
2011 Non-visible minority 39 37 11 8 5 0 0 76 12 895
2008 Visible minority 48 30 10 5 5 3 0 80 10 61
2008 Non-visible minority 39 39 12 6 4 0 0 78 10 626

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 34 13 11 5 0 0 70 16 117
2018 Non-visible minority 39 34 12 8 6 1 0 73 14 755
2017 Visible minority 41 35 13 6 5 0 0 76 11 102
2017 Non-visible minority 34 37 11 9 8 0 0 71 17 751
2014 Visible minority 35 27 13 15 10 0 0 63 25 102
2014 Non-visible minority 34 34 11 12 7 0 1 69 20 966
2011 Visible minority 27 32 11 10 16 1 2 62 27 97
2011 Non-visible minority 29 37 13 11 9 0 0 67 20 898

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 42 10 6 7 0 0 77 13 118
2018 Non-visible minority 36 41 11 7 4 0 0 77 12 756
2017 Visible minority 39 40 10 6 5 0 0 79 11 102
2017 Non-visible minority 36 40 9 10 6 0 0 75 15 752

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 37 4 2 1 1 0 93 3 119
2018 Non-visible minority 62 30 4 2 1 1 0 93 3 756
2017 Visible minority 59 31 5 3 2 0 1 90 5 102
2017 Non-visible minority 54 34 5 3 3 0 0 88 7 749
2014 Visible minority 56 33 5 4 2 0 0 89 6 102
2014 Non-visible minority 58 31 6 3 2 0 0 89 5 965
2011 Visible minority 55 28 5 4 4 2 2 86 9 97
2011 Non-visible minority 51 34 8 5 2 0 0 86 7 898
2008 Visible minority 52 37 3 3 2 3 0 92 5 63
2008 Non-visible minority 53 36 7 1 2 0 0 90 4 628

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 36 15 10 5 0 0 71 15 119
2018 Non-visible minority 43 34 9 9 5 0 0 78 13 756
2017 Visible minority 43 30 13 9 6 0 0 73 15 102
2017 Non-visible minority 39 35 10 9 7 1 0 74 16 752

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 34 9 2 2 0 0 88 4 119
2018 Non-visible minority 60 30 8 2 0 0 0 90 2 749
2017 Visible minority 63 29 7 0 1 0 0 92 1 101
2017 Non-visible minority 59 31 7 2 1 0 0 90 3 750
2014 Visible minority 70 16 7 6 0 1 1 87 6 102
2014 Non-visible minority 67 24 7 1 1 0 0 91 3 966
2011 Visible minority 66 24 3 2 3 1 1 92 5 97
2011 Non-visible minority 61 28 8 2 1 0 0 89 3 898

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 40 10 6 8 1 0 76 14 119
2018 Non-visible minority 44 36 9 8 4 0 0 80 12 754
2017 Visible minority 44 32 11 8 4 0 0 77 12 101
2017 Non-visible minority 42 35 7 10 5 0 0 77 15 750
2014 Visible minority 31 38 8 7 13 0 3 72 20 102
2014 Non-visible minority 36 38 9 10 6 0 0 74 16 966
2011 Visible minority 27 35 9 12 13 2 2 64 27 97
2011 Non-visible minority 38 35 12 9 6 0 0 73 15 895

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 30 17 7 7 0 1 69 13 118
2018 Non-visible minority 45 34 12 6 3 0 0 78 9 750
2017 Visible minority 46 30 10 7 6 0 0 77 13 100
2017 Non-visible minority 43 35 9 8 5 0 0 78 13 749
2014 Visible minority 40 31 12 11 6 0 0 72 17 102
2014 Non-visible minority 40 34 12 8 5 0 1 75 13 965

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 40 10 8 9 0 0 73 17 116
2018 Non-visible minority 44 32 13 7 3 0 1 77 10 753
2017 Visible minority 47 30 12 8 3 0 0 78 11 101
2017 Non-visible minority 43 34 11 6 6 0 0 77 12 750
2014 Visible minority 39 33 8 14 4 1 1 74 18 102
2014 Non-visible minority 42 35 10 8 5 0 1 77 13 966
2011 Visible minority 35 38 11 5 5 3 2 77 11 97
2011 Non-visible minority 40 39 10 7 3 0 1 79 11 897

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 43 12 2 4 0 0 83 5 119
2018 Non-visible minority 54 31 8 5 2 0 0 84 7 755
2017 Visible minority 55 36 3 4 2 0 0 91 6 101
2017 Non-visible minority 48 35 10 5 2 0 0 82 8 749
2014 Visible minority 54 28 9 6 2 0 1 83 8 102
2014 Non-visible minority 50 33 9 5 3 0 0 82 9 965
2011 Visible minority 43 41 4 4 6 0 2 86 10 97
2011 Non-visible minority 45 39 7 6 3 0 0 84 9 897
2008 Visible minority 52 22 17 3 3 2 0 76 6 63
2008 Non-visible minority 43 39 10 6 2 0 0 82 8 628

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 34 14 10 5 0 1 71 15 119
2018 Non-visible minority 41 31 16 8 4 0 0 72 12 758
2017 Visible minority 40 38 10 6 5 0 0 78 11 102
2017 Non-visible minority 36 35 16 8 3 0 3 73 11 752
2014 Visible minority 33 41 16 7 1 1 1 76 8 102
2014 Non-visible minority 41 32 14 7 4 0 2 75 11 966
2011 Visible minority 34 33 21 7 4 0 1 68 11 96
2011 Non-visible minority 37 36 13 7 5 0 1 74 13 896
2008 Visible minority 36 36 19 3 5 2 0 73 8 64
2008 Non-visible minority 33 35 18 9 5 0 1 68 14 627

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 25 26 25 9 1 3 35 38 118
2018 Non-visible minority 8 19 31 24 16 1 1 41 27 759
2017 Visible minority 9 19 37 21 10 0 4 32 29 102
2017 Non-visible minority 8 17 37 20 13 1 3 35 27 749
2014 Visible minority 13 16 32 21 8 3 8 32 32 102
2014 Non-visible minority 7 21 31 22 15 0 3 38 29 965
2011 Visible minority 12 18 43 13 7 2 5 21 33 95
2011 Non-visible minority 9 23 33 21 10 0 3 32 33 894
2008 Visible minority 17 20 23 30 6 2 2 37 39 64
2008 Non-visible minority 11 22 32 22 10 1 2 33 34 627

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 19 26 22 16 1 3 40 33 117
2018 Non-visible minority 9 14 27 26 21 1 2 49 24 755
2017 Visible minority 5 13 25 21 22 3 11 50 21 102
2017 Non-visible minority 7 16 25 23 22 3 4 48 25 748
2014 Visible minority 11 13 27 20 20 4 6 43 26 102
2014 Non-visible minority 6 14 24 26 25 1 3 53 21 963
2011 Visible minority 14 15 20 24 12 7 9 42 34 94
2011 Non-visible minority 11 15 25 25 19 1 4 47 27 896
2008 Visible minority 9 11 22 22 25 8 3 53 23 64
2008 Non-visible minority 10 14 27 24 19 2 5 46 25 625

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 11 25 35 12 1 2 48 26 118
2018 Non-visible minority 9 12 27 25 24 1 1 50 22 752
2017 Visible minority 14 6 30 18 19 2 11 43 22 102
2017 Non-visible minority 10 14 23 25 23 2 4 51 25 749
2014 Visible minority 15 15 26 22 15 3 5 39 32 102
2014 Non-visible minority 7 12 25 25 25 1 4 53 20 964
2011 Visible minority 19 9 29 20 8 7 8 33 33 96
2011 Non-visible minority 11 17 25 22 19 1 4 43 30 894
2008 Visible minority 15 11 26 27 15 3 3 45 28 62
2008 Non-visible minority 10 14 25 24 21 1 4 48 26 625

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 11 32 27 21 1 2 49 18 118
2018 Non-visible minority 5 11 25 33 25 1 1 59 16 752
2017 Visible minority 6 15 24 29 22 0 4 53 22 101
2017 Non-visible minority 5 11 28 29 22 2 3 54 16 749
2014 Visible minority 5 14 23 30 23 1 5 56 20 102
2014 Non-visible minority 3 12 27 32 23 0 3 57 16 961
2011 Visible minority 8 16 28 28 15 3 3 45 25 95
2011 Non-visible minority 6 12 29 30 19 1 4 51 19 896
2008 Visible minority 5 6 27 31 25 2 5 60 12 64
2008 Non-visible minority 8 13 31 25 20 1 2 47 22 626

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 15 21 25 14 1 3 41 37 117
2018 Non-visible minority 8 18 27 23 21 1 2 45 27 755
2017 Visible minority 13 19 26 19 16 0 7 38 34 102
2017 Non-visible minority 11 17 26 22 18 2 4 43 30 748
2014 Visible minority 15 21 26 14 20 0 5 35 37 102
2014 Non-visible minority 12 18 25 18 21 1 4 41 32 963
2011 Visible minority 22 21 22 16 10 4 5 28 48 95
2011 Non-visible minority 16 19 24 21 15 1 4 37 37 897
2008 Visible minority 10 14 22 22 22 2 8 49 26 63
2008 Non-visible minority 12 20 26 20 17 1 6 39 33 623

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 15 29 23 12 3 4 37 33 118
2018 Non-visible minority 7 14 25 25 23 2 2 51 23 752
2017 Visible minority 4 18 26 24 17 2 9 46 24 102
2017 Non-visible minority 8 14 26 23 22 3 5 49 23 749
2014 Visible minority 2 10 28 31 20 2 8 56 13 101
2014 Non-visible minority 5 13 23 27 25 2 5 57 19 962
2011 Visible minority 21 6 29 20 8 10 7 32 32 94
2011 Non-visible minority 11 16 24 24 18 1 5 45 30 891
2008 Visible minority 6 22 27 13 10 14 8 29 37 63
2008 Non-visible minority 11 18 28 24 13 2 5 39 31 627

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 16 30 27 15 2 2 43 26 117
2018 Non-visible minority 8 13 27 28 21 2 2 51 21 753
2017 Visible minority 10 9 27 26 15 3 10 47 22 102
2017 Non-visible minority 7 11 29 26 21 3 4 50 19 749
2014 Visible minority 9 20 32 19 11 3 7 33 32 102
2014 Non-visible minority 7 15 28 24 22 1 3 48 23 958
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 26 17 12 11 6 5 55 26 118
2018 Non-visible minority 29 28 18 10 5 7 4 64 16 755
2017 Visible minority 33 23 15 10 9 4 6 63 21 102
2017 Non-visible minority 33 28 15 7 7 6 4 68 16 752
2014 Visible minority 35 26 11 6 14 4 4 67 21 102
2014 Non-visible minority 32 28 13 11 7 4 5 66 20 966

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 31 8 11 10 1 0 71 21 119
2018 Non-visible minority 51 28 8 9 4 1 0 80 12 753
2017 Visible minority 47 26 12 7 8 0 0 73 14 102
2017 Non-visible minority 51 26 7 8 6 1 0 78 14 751
2014 Visible minority 43 27 10 9 10 0 1 71 19 102
2014 Non-visible minority 48 26 9 9 6 1 1 75 15 966

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 25 17 12 16 16 2 45 34 119
2018 Non-visible minority 18 24 18 13 7 15 4 52 25 754
2017 Visible minority 21 21 19 18 7 11 3 49 29 102
2017 Non-visible minority 17 26 16 11 9 18 4 55 25 750
2014 Visible minority 14 22 13 14 16 17 6 46 38 102
2014 Non-visible minority 18 23 15 14 11 14 5 51 30 965

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 40 6 9 5 1 0 80 14 117
2018 Non-visible minority 54 32 6 7 2 0 0 86 8 749
2017 Visible minority 46 34 6 12 2 0 0 80 14 102
2017 Non-visible minority 54 33 5 5 3 0 0 87 8 750
2014 Visible minority 41 33 13 8 3 1 1 76 11 102
2014 Non-visible minority 49 33 7 7 3 0 1 83 10 966

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 42 10 2 6 1 1 81 9 119
2018 Non-visible minority 50 35 9 3 1 1 0 86 5 754
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 32 11 3 4 1 0 82 7 118
2018 Non-visible minority 47 31 8 8 3 1 2 80 12 752
2017 Visible minority 55 29 7 5 4 0 0 84 9 102
2017 Non-visible minority 42 33 10 9 5 0 2 76 14 751
2014 Visible minority 42 27 15 5 10 0 1 70 15 102
2014 Non-visible minority 43 33 10 7 4 0 2 78 12 965
2011 Visible minority 34 33 11 10 9 2 1 69 20 97
2011 Non-visible minority 37 34 11 10 6 0 2 73 16 898
2008 Visible minority 44 27 14 11 3 2 0 71 14 64
2008 Non-visible minority 33 34 12 10 8 1 2 69 18 627

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 25 11 5 5 3 0 78 10 118
2018 Non-visible minority 53 26 6 7 3 3 2 83 11 754
2017 Visible minority 57 20 11 10 2 0 0 77 12 102
2017 Non-visible minority 48 28 9 4 5 3 2 81 10 751
2014 Visible minority 50 27 9 7 5 1 1 79 12 102
2014 Non-visible minority 51 27 10 5 4 1 3 81 9 964
2011 Visible minority 40 25 13 5 10 5 2 70 16 97
2011 Non-visible minority 42 30 12 8 5 1 2 75 13 898
2008 Visible minority 48 20 14 8 5 5 0 72 13 64
2008 Non-visible minority 40 30 12 6 7 3 2 73 14 627

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 37 9 3 5 0 0 83 8 118
2018 Non-visible minority 50 28 8 7 4 1 2 81 11 754
2017 Visible minority 58 25 8 4 4 0 1 84 8 101
2017 Non-visible minority 46 33 9 6 5 1 2 81 11 750
2014 Visible minority 38 31 11 15 4 0 1 70 19 102
2014 Non-visible minority 47 30 10 7 4 0 2 79 11 966
2011 Visible minority 39 29 11 10 9 0 2 70 19 96
2011 Non-visible minority 41 32 9 9 7 1 1 75 16 895
2008 Visible minority 41 28 13 9 5 5 0 72 15 64
2008 Non-visible minority 37 34 10 8 8 1 2 73 17 627

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 25 8 3 6 2 0 83 8 118
2018 Non-visible minority 61 23 6 4 4 1 2 86 8 753
2017 Visible minority 67 18 10 3 2 0 1 85 5 102
2017 Non-visible minority 60 25 7 3 4 1 1 86 7 751

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 34 11 5 5 1 0 79 9 118
2018 Non-visible minority 54 26 9 5 5 0 1 81 10 753
2017 Visible minority 64 18 8 8 2 0 0 82 10 102
2017 Non-visible minority 53 26 8 6 5 0 2 81 11 749
2014 Visible minority 57 19 9 7 7 0 1 77 14 101
2014 Non-visible minority 54 25 10 5 4 0 2 81 9 965
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 32 17 10 9 7 0 60 21 27
2018 Non-visible minority 40 23 15 7 3 0 12 72 11 226
2017 Visible minority 31 31 4 14 4 4 12 73 22 21
2017 Non-visible minority 39 31 11 6 4 0 8 77 11 228
2014 Visible minority 56 11 11 6 6 0 11 75 13 18
2014 Non-visible minority 35 34 9 6 2 3 10 80 9 271

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 31 16 6 10 5 0 67 17 119
2018 Non-visible minority 38 32 13 9 5 2 1 72 15 755
2017 Visible minority 39 26 22 7 7 0 0 65 14 102
2017 Non-visible minority 37 32 11 8 8 4 0 72 16 752
2014 Visible minority 40 21 15 9 9 6 0 65 19 100
2014 Non-visible minority 38 33 11 8 7 3 0 73 15 966
2011 Visible minority 23 21 20 12 11 12 1 50 27 96
2011 Non-visible minority 31 31 15 11 9 4 0 64 21 892

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 29 14 10 11 2 0 64 21 119
2018 Non-visible minority 38 31 12 10 7 1 1 71 17 753
2017 Visible minority 36 30 19 8 7 0 0 66 15 102
2017 Non-visible minority 37 29 13 11 8 2 0 68 19 750
2014 Visible minority 35 25 18 9 11 2 1 62 20 102
2014 Non-visible minority 37 32 13 10 7 1 0 70 18 963
2011 Visible minority 25 25 18 9 17 5 1 54 27 97
2011 Non-visible minority 29 31 15 10 12 2 1 61 23 892
2008 Visible minority 36 25 17 11 2 9 0 67 14 64
2008 Non-visible minority 32 28 16 9 11 1 2 62 21 625

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 30 17 11 13 4 0 57 26 119
2018 Non-visible minority 27 32 16 14 8 3 1 61 22 752
2017 Visible minority 34 30 17 11 8 0 0 64 19 101
2017 Non-visible minority 29 31 14 12 9 4 0 63 23 751
2014 Visible minority 27 24 16 15 14 4 1 54 30 102
2014 Non-visible minority 29 32 16 12 7 3 0 64 20 965
2011 Visible minority 20 25 21 13 9 10 2 51 25 97
2011 Non-visible minority 21 35 17 13 10 3 0 58 24 895
2008 Visible minority 30 28 16 8 2 17 0 70 11 64
2008 Non-visible minority 23 34 17 13 9 3 1 60 23 628

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 32 18 15 12 2 0 55 27 117
2018 Non-visible minority 26 34 14 15 8 2 1 62 23 757
2017 Visible minority 31 30 18 11 9 0 1 62 20 102
2017 Non-visible minority 27 35 11 15 9 2 0 63 25 751
2014 Visible minority 30 25 14 14 15 2 0 57 29 102
2014 Non-visible minority 28 32 14 15 9 2 1 62 24 966
2011 Visible minority 19 32 15 18 11 4 1 54 31 97
2011 Non-visible minority 21 34 13 17 13 2 0 56 31 896
2008 Visible minority 30 28 22 9 5 6 0 62 15 64
2008 Non-visible minority 23 37 12 16 11 1 0 61 27 627
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 40 14 8 6 0 0 72 14 118
2018 Non-visible minority 33 43 11 9 3 0 0 76 12 752
2017 Visible minority 36 41 9 8 5 0 1 78 13 102
2017 Non-visible minority 37 38 11 8 5 1 0 75 13 752
2014 Visible minority 40 29 14 7 9 1 0 70 16 102
2014 Non-visible minority 39 39 11 6 3 1 0 79 10 966
2011 Visible minority 30 32 19 8 11 0 1 62 19 97
2011 Non-visible minority 33 37 12 10 6 1 0 71 16 894

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 30 13 13 6 2 1 67 19 117
2018 Non-visible minority 41 33 10 9 4 2 1 77 13 755
2017 Visible minority 46 24 11 5 7 4 3 75 13 102
2017 Non-visible minority 42 32 11 9 3 2 1 76 13 751
2014 Visible minority 48 25 7 7 7 4 2 78 15 102
2014 Non-visible minority 46 31 9 7 5 1 1 79 12 966
2011 Visible minority 27 33 10 5 13 9 3 68 20 97
2011 Non-visible minority 42 29 10 8 7 3 1 74 15 894
2008 Visible minority 42 23 14 5 2 11 3 76 7 64
2008 Non-visible minority 38 33 10 9 6 3 1 74 16 628

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 28 16 13 4 1 0 67 17 117
2018 Non-visible minority 38 33 15 8 4 2 0 72 13 754

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 20 24 9 15 9 4 45 27 118
2018 Non-visible minority 25 22 16 11 11 12 4 56 26 755
2017 Visible minority 21 23 13 14 13 8 9 52 32 102
2017 Non-visible minority 24 19 17 11 13 13 4 51 28 751
2014 Visible minority 23 14 16 13 14 12 10 46 34 102
2014 Non-visible minority 22 18 17 12 12 11 7 49 30 966
2011 Visible minority 15 18 22 13 12 16 4 41 32 97
2011 Non-visible minority 19 20 17 13 13 13 6 48 31 892

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 29 14 13 12 2 1 60 26 117
2018 Non-visible minority 34 32 13 11 6 3 0 69 17 751
2017 Visible minority 42 25 11 11 8 3 0 69 20 101
2017 Non-visible minority 36 32 11 9 6 5 0 72 17 751
2014 Visible minority 37 22 11 12 13 5 1 62 26 101
2014 Non-visible minority 37 30 12 10 6 3 1 70 17 964
2011 Visible minority 25 27 15 10 14 8 1 57 26 97
2011 Non-visible minority 28 30 13 11 13 3 2 61 25 897
2008 Visible minority 41 23 22 8 0 6 0 68 8 64
2008 Non-visible minority 30 36 14 9 9 1 1 68 18 628

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 20 16 16 23 1 2 43 40 117
2018 Non-visible minority 18 23 14 14 20 3 6 46 38 755
2017 Visible minority 22 18 6 22 22 3 6 45 49 102
2017 Non-visible minority 18 20 13 17 20 5 7 44 42 748
2014 Visible minority 18 12 14 19 26 2 10 33 51 102
2014 Non-visible minority 16 20 13 16 23 2 10 40 45 966
2011 Visible minority 14 16 9 21 33 4 3 32 58 97
2011 Non-visible minority 10 17 15 19 28 2 9 30 53 899
2008 Visible minority 17 23 23 9 23 3 0 42 34 64
2008 Non-visible minority 11 21 14 19 27 2 6 34 50 623

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 37 19 6 9 2 0 66 15 118
2018 Non-visible minority 35 40 14 6 3 1 0 76 9 754
2017 Visible minority 33 31 18 11 5 0 2 66 16 102
2017 Non-visible minority 33 38 14 8 4 2 0 73 12 748

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 29 14 8 6 3 1 71 14 119
2018 Non-visible minority 50 32 11 3 2 2 0 83 5 753
2017 Visible minority 46 27 13 9 3 1 1 74 12 102
2017 Non-visible minority 46 32 12 4 2 3 1 81 6 751
2014 Visible minority 40 26 9 11 6 5 3 72 18 102
2014 Non-visible minority 48 31 11 3 2 4 1 83 5 966

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 13 7 4 3 0 74 12 119
2018 Non-visible minority 54 32 6 5 2 1 0 87 7 756
2017 Visible minority 52 35 5 5 0 2 1 90 5 102
2017 Non-visible minority 49 35 9 4 3 1 0 84 7 747
2014 Visible minority 45 27 13 6 6 2 1 75 12 102
2014 Non-visible minority 48 34 9 5 2 1 1 83 8 965
2011 Visible minority 32 30 23 2 8 4 1 65 11 97
2011 Non-visible minority 40 36 11 6 4 1 0 78 10 894

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 30 8 3 4 0 0 84 8 119
2018 Non-visible minority 61 28 6 4 2 0 0 89 6 754
2017 Visible minority 53 32 10 4 1 0 0 85 5 101
2017 Non-visible minority 56 32 6 3 3 0 0 87 7 748
2014 Visible minority 52 31 6 5 5 1 0 84 10 102
2014 Non-visible minority 57 29 7 4 3 0 0 87 6 966
2011 Visible minority 42 30 13 5 7 3 1 75 12 96
2011 Non-visible minority 48 32 9 5 5 0 0 81 10 895
2008 Visible minority 47 27 17 3 5 2 0 75 8 64
2008 Non-visible minority 45 35 9 6 5 0 0 80 11 626

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 27 21 4 8 0 0 67 11 119
2018 Non-visible minority 49 28 10 8 4 0 0 77 12 758
2017 Visible minority 49 21 19 6 5 1 0 70 10 102
2017 Non-visible minority 47 27 13 7 6 1 0 74 13 750
2014 Visible minority 41 25 18 8 7 1 0 67 15 102
2014 Non-visible minority 43 29 14 8 5 1 0 72 14 965
2011 Visible minority 29 24 21 11 11 3 1 55 23 97
2011 Non-visible minority 35 30 16 9 10 1 0 66 18 896

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 19 4 8 0 0 69 12 116
2018 Non-visible minority 50 29 10 7 4 0 0 79 11 752
2017 Visible minority 45 31 11 10 2 0 0 77 12 102
2017 Non-visible minority 47 29 12 7 5 0 0 76 11 748
2014 Visible minority 37 31 14 8 8 1 1 70 16 102
2014 Non-visible minority 44 30 12 10 4 0 0 74 15 965
2011 Visible minority 28 26 20 13 9 2 1 56 23 96
2011 Non-visible minority 35 34 13 10 8 0 0 69 18 894
2008 Visible minority 42 25 17 13 2 2 0 68 14 64
2008 Non-visible minority 38 34 13 9 6 0 0 72 15 627

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 27 14 12 13 2 0 60 26 118
2018 Non-visible minority 43 22 15 9 8 2 1 67 17 757
2017 Visible minority 48 14 17 6 13 2 1 64 19 102
2017 Non-visible minority 41 22 17 9 8 3 0 65 18 750
2014 Visible minority 40 18 16 9 14 3 1 60 23 102
2014 Non-visible minority 40 19 15 12 10 3 2 62 23 965
2011 Visible minority 28 22 17 11 16 6 1 53 29 97
2011 Non-visible minority 34 24 15 12 11 4 1 60 24 895
2008 Visible minority 34 23 16 9 11 6 0 62 22 64
2008 Non-visible minority 32 23 17 14 10 4 1 57 25 627
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 35 26 39 118
2018 Non-visible minority 26 37 37 759
2017 Visible minority 31 34 35 102
2017 Non-visible minority 27 38 35 750
2014 Visible minority 33 30 36 102
2014 Non-visible minority 31 36 33 966
2011 Visible minority 45 25 30 97
2011 Non-visible minority 33 36 31 899

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 8 14 55 7 9 7 42
2018 Non-visible minority 13 10 56 4 10 6 202
2017 Visible minority 7 22 48 6 13 6 32
2017 Non-visible minority 13 10 54 5 13 5 210
2014 Visible minority 3 21 59 6 9999 12 34
2014 Non-visible minority 19 8 55 7 9999 12 303
2011 Visible minority 9 10 62 5 9999 14 42
2011 Non-visible minority 20 8 57 7 9999 7 297
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 18 82 118
2018 Non-visible minority 13 87 756

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 22
2018 Non-visible minority 55 97

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 67 22
2018 Non-visible minority 55 97

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 22
2018 Non-visible minority 50 96

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 22
2018 Non-visible minority 43 96

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 22
2018 Non-visible minority 46 96

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 22
2018 Non-visible minority 44 96

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 22
2018 Non-visible minority 37 96

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 65 22
2018 Non-visible minority 53 96

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 22
2018 Non-visible minority 38 96

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 22
2018 Non-visible minority 5 96

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 22
2018 Non-visible minority 34 96

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 22
2018 Non-visible minority 22 96

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 70 22
2018 Non-visible minority 64 97

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 22
2018 Non-visible minority 29 97

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 22
2018 Non-visible minority 7 97

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 22
2018 Non-visible minority 8 97

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 22
2018 Non-visible minority 24 97

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 22
2018 Non-visible minority 21 90

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 22
2018 Non-visible minority 16 90

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 22
2018 Non-visible minority 7 90

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 22
2018 Non-visible minority 30 90

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 22
2018 Non-visible minority 45 90

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 22
2018 Non-visible minority 51 90

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 15 20 4 12 26 7 47 24 118
2018 Non-visible minority 23 15 17 6 6 26 8 57 17 756
2017 Visible minority 24 11 17 10 7 17 14 51 24 102
2017 Non-visible minority 20 14 16 7 6 27 11 54 20 751
2014 Visible minority 19 10 21 12 7 22 11 42 28 102
2014 Non-visible minority 21 14 15 7 5 28 10 56 21 965

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 27 20 6 8 13 0 61 16 118
2018 Non-visible minority 39 27 15 5 4 9 0 73 10 753
2017 Visible minority 34 16 23 8 5 11 3 58 15 102
2017 Non-visible minority 36 24 16 6 6 11 1 68 14 751
2014 Visible minority 27 25 19 12 4 10 4 60 18 102
2014 Non-visible minority 34 26 17 6 4 12 1 69 12 965
2011 Visible minority 30 23 27 6 4 9 1 59 11 97
2011 Non-visible minority 34 32 16 6 5 7 1 71 11 893
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 13 87 119
2018 Non-visible minority 4 96 758

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 16
2018 Non-visible minority 35 33

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 66 16
2018 Non-visible minority 69 33

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 23 33

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 33

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 33

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 33

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 71 16
2018 Non-visible minority 39 33

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 16
2018 Non-visible minority 17 32

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 32

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 32

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 16
2018 Non-visible minority 64 32

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 32

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 13 24 3 7 31 8 45 16 119
2018 Non-visible minority 25 13 17 2 2 34 7 63 7 756
2017 Visible minority 21 12 19 3 5 22 18 55 13 102
2017 Non-visible minority 20 12 15 2 2 36 12 61 9 752
2014 Visible minority 18 14 19 5 5 25 15 52 16 102
2014 Non-visible minority 21 13 16 2 2 34 12 63 8 965

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 21 16 7 8 17 0 63 18 119
2018 Non-visible minority 40 27 15 3 2 12 1 77 6 755
2017 Visible minority 38 17 18 4 3 13 7 69 9 102
2017 Non-visible minority 37 26 14 3 3 15 3 76 7 749
2014 Visible minority 31 23 23 5 4 12 3 63 10 102
2014 Non-visible minority 37 26 15 3 2 16 2 76 6 963
2011 Visible minority 37 23 20 5 7 6 3 65 12 97
2011 Non-visible minority 40 31 14 4 2 9 0 78 7 897
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 28 18 11 18 0 5 50 31 117
2018 Non-visible minority 29 29 18 11 12 0 2 59 23 757
2017 Visible minority 25 23 20 15 14 0 3 50 30 101
2017 Non-visible minority 31 26 16 11 11 1 3 60 23 750

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 24 26 14 15 0 2 44 30 117
2018 Non-visible minority 21 32 24 14 8 0 0 53 23 756
2017 Visible minority 20 29 29 13 8 0 1 49 21 101
2017 Non-visible minority 18 30 27 13 10 1 1 49 23 751

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 29 20 7 12 0 3 58 20 118
2018 Non-visible minority 35 30 18 10 5 0 1 66 16 751
2017 Visible minority 28 27 23 9 6 0 7 59 17 101
2017 Non-visible minority 31 32 21 9 5 1 2 64 14 751

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 22 21 13 20 1 2 44 34 117
2018 Non-visible minority 26 23 25 14 11 1 1 50 25 755
2017 Visible minority 21 20 28 19 8 1 4 42 28 102
2017 Non-visible minority 24 23 21 15 13 1 2 49 29 747

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 19 15 6 7 1 5 70 13 116
2018 Non-visible minority 54 21 12 6 3 0 4 78 9 754
2017 Visible minority 44 24 11 5 5 0 10 76 11 99
2017 Non-visible minority 49 22 11 5 5 1 7 77 11 751

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 22 19 9 17 0 1 56 26 117
2018 Non-visible minority 42 28 17 7 5 0 1 71 13 757
2017 Visible minority 37 32 14 8 8 0 1 69 16 101
2017 Non-visible minority 38 29 19 9 5 0 0 67 14 746

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 32 20 7 9 1 3 62 17 118
2018 Non-visible minority 38 33 16 7 5 1 1 72 12 752
2017 Visible minority 35 28 17 10 6 1 2 65 17 101
2017 Non-visible minority 38 31 17 8 4 0 1 70 12 748

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 32 19 12 8 0 2 61 20 118
2018 Non-visible minority 33 33 19 9 5 0 0 66 14 754
2017 Visible minority 28 23 25 16 4 0 4 53 21 102
2017 Non-visible minority 32 31 20 10 6 0 1 64 16 748

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 34 14 15 9 0 0 63 24 119
2018 Non-visible minority 38 31 15 10 5 0 1 70 15 751
2017 Visible minority 32 27 22 10 7 0 1 60 18 101
2017 Non-visible minority 37 30 16 8 7 0 1 68 15 747

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 34 19 9 5 0 2 67 14 117
2018 Non-visible minority 42 35 12 7 3 0 1 78 10 748
2017 Visible minority 43 31 12 10 3 0 3 76 13 101
2017 Non-visible minority 39 34 15 7 3 0 1 74 10 746

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 22 11 5 2 0 2 81 8 116
2018 Non-visible minority 65 21 9 3 2 0 2 87 4 748
2017 Visible minority 63 18 9 5 2 0 2 84 7 101
2017 Non-visible minority 67 18 7 4 2 0 1 87 6 752

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 71 14 7 3 1 0 4 89 4 118
2018 Non-visible minority 79 10 4 1 1 1 3 93 2 749

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 17 6 4 8 0 4 81 13 118
2018 Non-visible minority 76 10 6 3 3 1 3 88 6 752
2017 Visible minority 58 16 12 6 3 0 5 78 9 101
2017 Non-visible minority 74 11 6 3 2 0 3 88 6 750

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 24 14 7 3 0 2 76 10 119
2018 Non-visible minority 56 28 10 3 1 0 1 85 5 756
2017 Visible minority 59 16 12 6 3 0 4 78 9 101
2017 Non-visible minority 58 28 6 4 2 0 2 88 6 750

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 24 11 9 6 0 1 73 15 117
2018 Non-visible minority 60 19 9 5 5 0 2 81 10 754
2017 Visible minority 54 21 9 10 3 0 3 77 13 101
2017 Non-visible minority 60 19 9 5 4 0 3 81 10 749

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 19 3 4 2 2 27 86 9 117
2018 Non-visible minority 55 13 6 1 0 0 25 91 2 748
2017 Visible minority 61 8 5 3 1 0 22 89 5 101
2017 Non-visible minority 58 13 4 1 1 0 24 93 2 751

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 20 15 3 1 0 8 80 4 118
2018 Non-visible minority 67 18 7 1 1 0 5 90 2 752
2017 Visible minority 69 10 8 6 1 0 6 85 7 100
2017 Non-visible minority 69 18 6 1 0 0 5 92 2 749

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 16 5 8 3 2 8 82 13 118
2018 Non-visible minority 76 12 4 2 3 0 3 90 5 752
2017 Visible minority 61 14 4 6 8 1 7 81 15 102
2017 Non-visible minority 71 14 4 4 2 0 5 89 6 752

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 29 15 4 4 0 4 77 8 117
2018 Non-visible minority 57 26 11 3 1 0 2 84 4 754
2017 Visible minority 48 25 16 3 2 1 5 78 5 101
2017 Non-visible minority 54 28 9 4 1 1 3 85 5 750

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 27 38 10 6 0 0 45 16 119
2018 Non-visible minority 20 36 30 9 4 0 0 56 13 756
2017 Visible minority 20 30 32 10 7 0 0 50 17 102
2017 Non-visible minority 15 34 34 13 4 0 0 49 17 752

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 15 44 19 10 0 0 29 27 117
2018 Non-visible minority 7 14 40 23 16 0 0 39 21 754
2017 Visible minority 10 13 35 27 13 1 1 40 24 101
2017 Non-visible minority 5 17 40 24 13 0 1 37 22 750

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 33 13 11 4 3 0 71 16 119
2018 Non-visible minority 41 36 12 6 2 3 0 80 8 758
2017 Visible minority 38 27 16 13 3 2 0 67 17 101
2017 Non-visible minority 32 39 13 7 5 4 0 74 13 751

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 35 17 11 9 3 0 62 21 119
2018 Non-visible minority 35 33 14 11 5 3 0 70 16 759
2017 Visible minority 30 35 15 12 7 2 0 66 19 102
2017 Non-visible minority 28 38 14 9 8 2 0 67 18 750
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 29 18 13 12 1 1 26 74 119
2018 Non-visible minority 33 29 17 10 7 3 1 35 65 758
2017 Visible minority 25 27 19 12 13 1 3 26 74 102
2017 Non-visible minority 33 28 18 9 10 2 2 34 66 751

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 88
2018 Non-visible minority 25 475
2017 Visible minority 35 74
2017 Non-visible minority 25 466

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 88
2018 Non-visible minority 34 474
2017 Visible minority 38 74
2017 Non-visible minority 33 466

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 88
2018 Non-visible minority 25 474
2017 Visible minority 18 74
2017 Non-visible minority 18 466

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 88
2018 Non-visible minority 39 474
2017 Visible minority 27 74
2017 Non-visible minority 39 466

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 88
2018 Non-visible minority 7 474
2017 Visible minority 5 74
2017 Non-visible minority 6 466

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 88
2018 Non-visible minority 34 474

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 88
2018 Non-visible minority 36 474
2017 Visible minority 37 74
2017 Non-visible minority 45 466

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 6 51 18 9 4 12 82
2018 Non-visible minority 5 45 22 10 5 12 445
2017 Visible minority 10 56 9 9 5 11 73
2017 Non-visible minority 8 55 16 7 3 12 458

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 42 58 88
2018 Non-visible minority 39 61 474

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 29 20 7 14 0 7 57 22 88
2018 Non-visible minority 37 27 10 11 8 1 5 68 21 474
2017 Visible minority 36 22 10 21 5 0 5 61 28 74
2017 Non-visible minority 31 26 11 11 12 1 8 63 25 471

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 12 23 13 28 0 14 26 48 88
2018 Non-visible minority 8 15 12 14 30 4 17 29 56 475
2017 Visible minority 10 12 22 15 26 0 15 26 48 74
2017 Non-visible minority 5 11 11 13 36 5 19 21 65 470

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 16 12 9 7 1 7 70 17 117
2018 Non-visible minority 47 15 12 8 9 1 7 68 18 756
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