2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 32 48 11 7 2 0 0 80 9 260
2019 SO-03 38 45 11 5 2 0 0 82 7 56
2019 SO-04 35 44 13 3 5 0 0 79 8 57
2019 SO-05 48 44 3 4 0 0 0 92 4 23
2019 SO-06 28 58 14 0 0 0 0 86 0 21
2019 SO-07 11 71 7 7 4 0 0 82 11 28
2019 SO-08 24 53 0 18 6 0 0 76 24 17
2019 SO-10 26 49 9 17 0 0 0 74 17 12
2018 SO 34 47 10 6 2 0 0 82 8 421
2018 SO-03 41 42 12 3 3 0 0 83 6 104
2018 SO-04 36 45 10 7 2 0 0 81 10 83
2018 SO-05 33 51 9 5 2 0 0 84 7 57
2018 SO-06 39 46 8 4 4 0 0 85 8 26
2018 SO-07 19 60 10 10 2 0 0 79 12 42
2018 SO-08 33 59 7 0 0 0 0 93 0 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 19 51 18 12 0 0 0 70 12 16
2018 SO-11 42 58 0 0 0 0 0 100 0 12
2017 SO 39 40 9 9 3 0 0 79 12 182
2017 SO-00 40 40 0 20 0 0 0 80 20 10
2017 SO-03 31 42 11 10 6 0 0 73 15 38
2017 SO-04 46 33 6 8 7 0 0 79 15 34
2017 SO-05 40 46 15 0 0 0 0 85 0 18
2017 SO-06 49 30 13 8 0 0 0 79 8 15
2017 SO-07 47 30 14 7 3 0 0 77 9 16
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2017 SO-10 45 33 0 22 0 0 0 78 22 11
2014 SO 39 45 8 5 2 0 1 85 7 319
2014 SO-02 33 48 0 19 0 0 0 81 19 12
2014 SO-03 34 47 13 3 3 0 0 81 6 75
2014 SO-04 54 41 4 2 0 0 0 95 2 60
2014 SO-05 46 35 6 12 0 0 0 82 12 35
2014 SO-06 38 50 3 9 0 0 0 88 9 20
2014 SO-07 37 46 7 5 4 0 0 83 9 28
2014 SO-08 47 47 0 7 0 0 0 93 7 15
2014 SO-10 41 50 0 0 9 0 0 91 9 12
2011 SO 39 44 10 4 2 0 0 83 7 553
2011 SO-01 50 34 9 3 4 0 0 84 7 24
2011 SO-02 32 52 6 7 4 0 0 83 11 30
2011 SO-03 43 38 13 3 2 1 0 82 5 106
2011 SO-04 44 42 7 3 4 0 0 86 7 112
2011 SO-05 36 46 12 3 3 0 0 82 7 61
2011 SO-06 29 47 15 5 5 0 0 76 9 45
2011 SO-07 34 54 7 5 0 0 0 88 5 41
2011 SO-08 21 63 11 5 0 0 0 84 5 19
2011 SO-09 45 36 9 9 0 0 0 82 9 22
2011 SO-10 41 50 9 0 0 0 0 91 0 12
2011 SO-11 30 48 11 11 0 0 0 79 11 19
2008 SO 42 41 11 5 1 0 0 84 6 366
2008 SO-01 41 37 7 7 7 0 0 78 15 15
2008 SO-02 38 43 8 11 0 0 0 81 11 26
2008 SO-03 42 39 14 5 0 0 0 81 5 78
2008 SO-04 53 35 7 3 2 0 0 88 5 62
2008 SO-05 36 44 9 11 0 0 0 80 11 33
2008 SO-06 28 53 12 6 0 0 0 81 6 33
2008 SO-07 25 56 15 4 0 0 0 81 4 27
2008 SO-08 62 24 14 0 0 0 0 86 0 21
2008 SO-09 29 59 12 0 0 0 0 88 0 17
2008 SO-10 47 53 0 0 0 0 0 100 0 17
2008 SO-11 67 27 7 0 0 0 0 93 0 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 19 38 21 14 9 0 0 57 22 259
2019 SO-03 20 36 26 13 5 0 0 56 18 56
2019 SO-04 21 38 19 12 9 0 0 60 21 57
2019 SO-05 17 49 18 12 3 0 0 66 16 23
2019 SO-06 23 43 24 5 5 0 0 66 10 21
2019 SO-07 14 46 18 14 7 0 0 61 21 28
2019 SO-08 18 29 12 18 24 0 0 47 41 17
2019 SO-10 6 34 26 34 0 0 0 40 34 12
2018 SO 17 41 20 14 7 0 0 59 21 422
2018 SO-03 16 44 18 15 7 0 0 60 22 105
2018 SO-04 17 40 19 13 11 0 0 57 24 83
2018 SO-05 16 40 24 13 5 0 2 57 18 57
2018 SO-06 12 46 23 15 4 0 0 58 19 26
2018 SO-07 12 40 21 12 14 0 0 52 26 42
2018 SO-08 12 62 19 8 0 0 0 73 8 26
2018 SO-09 33 42 17 8 0 0 0 75 8 12
2018 SO-10 13 38 12 24 12 0 0 52 36 16
2018 SO-11 17 33 33 17 0 0 0 50 17 12
2017 SO 15 32 19 19 15 0 0 47 34 181
2017 SO-00 10 10 0 50 30 0 0 20 80 10
2017 SO-03 11 30 24 14 21 0 0 41 35 38
2017 SO-04 18 29 30 10 12 0 0 47 23 34
2017 SO-05 27 21 19 25 9 0 0 48 33 18
2017 SO-06 26 30 13 15 15 0 0 56 30 15
2017 SO-07 20 30 20 20 9 0 0 50 30 16
2017 SO-08 0 64 0 18 18 0 0 64 36 11
2017 SO-10 9 42 12 12 25 0 0 51 37 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 51 37 7 4 1 0 0 88 5 258
2019 SO-03 53 36 7 2 2 0 0 89 4 56
2019 SO-04 48 36 9 5 1 0 0 84 7 56
2019 SO-05 52 39 4 4 0 0 0 91 4 23
2019 SO-06 47 48 5 0 0 0 0 95 0 21
2019 SO-07 29 61 4 7 0 0 0 89 7 28
2019 SO-08 76 18 0 6 0 0 0 94 6 17
2019 SO-10 57 34 0 9 0 0 0 91 9 12
2018 SO 52 36 8 4 1 0 0 88 4 423
2018 SO-03 58 31 8 2 1 0 0 90 3 105
2018 SO-04 54 31 9 5 1 0 0 85 6 83
2018 SO-05 41 49 7 3 0 0 0 90 3 57
2018 SO-06 39 50 4 8 0 0 0 89 8 26
2018 SO-07 38 48 10 2 2 0 0 86 5 42
2018 SO-08 52 44 4 0 0 0 0 96 0 27
2018 SO-09 67 33 0 0 0 0 0 100 0 12
2018 SO-10 62 32 6 0 0 0 0 94 0 16
2018 SO-11 58 25 8 8 0 0 0 83 8 12
2017 SO 58 32 7 2 1 0 0 89 3 181
2017 SO-00 60 20 0 10 10 0 0 80 20 10
2017 SO-03 48 40 11 0 0 0 0 89 0 38
2017 SO-04 64 27 5 1 3 0 0 91 4 34
2017 SO-05 43 44 6 6 0 0 0 88 6 18
2017 SO-06 70 23 8 0 0 0 0 92 0 15
2017 SO-07 57 30 14 0 0 0 0 86 0 16
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2017 SO-10 71 5 12 12 0 0 0 75 12 10
2014 SO 66 25 5 3 0 0 0 92 3 318
2014 SO-02 52 39 0 10 0 0 0 90 10 12
2014 SO-03 67 22 8 4 0 0 0 89 4 75
2014 SO-04 80 16 4 0 0 0 0 96 0 59
2014 SO-05 72 22 6 0 0 0 0 94 0 35
2014 SO-06 82 15 3 0 0 0 0 97 0 20
2014 SO-07 59 29 7 4 0 0 0 89 4 28
2014 SO-08 73 27 0 0 0 0 0 100 0 15
2014 SO-10 73 18 0 9 0 0 0 91 9 12
2011 SO 54 37 6 2 1 0 0 91 3 552
2011 SO-01 60 28 3 4 0 4 0 93 4 24
2011 SO-02 52 28 10 7 4 0 0 80 11 30
2011 SO-03 55 40 3 2 1 0 0 95 3 106
2011 SO-04 59 31 5 3 1 0 1 91 4 112
2011 SO-05 53 39 8 0 0 0 0 92 0 60
2011 SO-06 51 35 7 2 5 0 0 86 7 45
2011 SO-07 46 41 12 0 0 0 0 88 0 41
2011 SO-08 53 42 5 0 0 0 0 95 0 19
2011 SO-09 64 32 5 0 0 0 0 95 0 22
2011 SO-10 56 26 17 0 0 0 0 83 0 12
2011 SO-11 36 48 11 5 0 0 0 84 5 19

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 39 44 10 5 1 0 0 84 6 260
2019 SO-03 44 41 11 2 2 0 0 85 4 56
2019 SO-04 48 36 10 4 2 0 0 84 5 57
2019 SO-05 35 48 8 9 0 0 0 83 9 23
2019 SO-06 33 53 14 0 0 0 0 86 0 21
2019 SO-07 32 46 11 7 4 0 0 79 11 28
2019 SO-08 29 47 0 18 0 6 0 81 19 17
2019 SO-10 26 66 0 9 0 0 0 91 9 12
2018 SO 42 43 9 4 1 0 0 85 5 423
2018 SO-03 52 37 7 4 1 0 0 89 5 105
2018 SO-04 46 37 10 5 2 0 0 83 7 83
2018 SO-05 39 44 12 5 0 0 0 83 5 57
2018 SO-06 46 42 4 0 8 0 0 89 8 26
2018 SO-07 19 62 12 7 0 0 0 81 7 42
2018 SO-08 33 63 4 0 0 0 0 96 0 27
2018 SO-09 50 42 8 0 0 0 0 92 0 12
2018 SO-10 37 44 12 6 0 0 0 82 6 16
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 40 40 11 8 2 0 0 80 9 182
2017 SO-00 40 30 10 20 0 0 0 70 20 10
2017 SO-03 32 42 11 9 6 0 0 74 14 38
2017 SO-04 50 35 3 9 3 0 0 84 12 34
2017 SO-05 50 31 12 6 0 0 0 81 6 18
2017 SO-06 44 30 18 8 0 0 0 74 8 15
2017 SO-07 41 30 16 14 0 0 0 70 14 16
2017 SO-08 18 73 9 0 0 0 0 91 0 11
2017 SO-10 45 33 11 11 0 0 0 78 11 11
2014 SO 50 40 7 1 0 0 1 91 2 319
2014 SO-02 29 61 0 10 0 0 0 90 10 12
2014 SO-03 46 45 8 0 1 0 0 91 1 75
2014 SO-04 63 32 5 0 0 0 0 95 0 60
2014 SO-05 60 31 6 3 0 0 0 91 3 35
2014 SO-06 62 35 3 0 0 0 0 97 0 20
2014 SO-07 54 39 7 0 0 0 0 93 0 28
2014 SO-08 60 40 0 0 0 0 0 100 0 15
2014 SO-10 64 18 9 9 0 0 0 82 9 12
2011 SO 46 41 7 3 1 0 0 88 5 553
2011 SO-01 50 34 11 0 0 4 0 88 0 24
2011 SO-02 32 49 6 10 4 0 0 81 13 30
2011 SO-03 50 43 2 3 3 0 0 92 6 105
2011 SO-04 52 36 8 4 0 0 0 88 4 112
2011 SO-05 48 38 7 2 5 0 0 86 7 62
2011 SO-06 35 44 16 2 2 0 0 79 5 45
2011 SO-07 49 37 12 2 0 0 0 85 2 41
2011 SO-08 42 53 0 5 0 0 0 95 5 19
2011 SO-09 41 45 5 9 0 0 0 86 9 22
2011 SO-10 33 59 9 0 0 0 0 91 0 12
2011 SO-11 46 37 5 11 0 0 0 84 11 19
2008 SO 51 39 5 3 1 0 0 90 4 368
2008 SO-01 65 14 0 14 7 0 0 79 21 16
2008 SO-02 47 35 14 0 4 0 0 82 4 27
2008 SO-03 49 37 7 5 1 1 0 87 6 78
2008 SO-04 61 34 4 2 0 0 0 94 2 63
2008 SO-05 50 39 8 3 0 0 0 89 3 32
2008 SO-06 40 53 3 3 0 0 0 94 3 33
2008 SO-07 34 55 7 4 0 0 0 89 4 27
2008 SO-08 57 33 5 5 0 0 0 90 5 21
2008 SO-09 47 47 6 0 0 0 0 94 0 17
2008 SO-10 59 41 0 0 0 0 0 100 0 17
2008 SO-11 60 40 0 0 0 0 0 100 0 15

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 21 36 18 18 7 0 0 57 25 261
2019 SO-03 26 32 17 14 10 0 0 58 25 57
2019 SO-04 31 31 16 19 4 0 0 62 22 58
2019 SO-05 12 48 13 21 4 0 0 61 26 23
2019 SO-06 23 39 29 10 0 0 0 61 10 21
2019 SO-07 7 46 21 18 7 0 0 54 25 28
2019 SO-08 6 47 12 24 12 0 0 53 35 17
2019 SO-10 0 26 34 32 9 0 0 26 40 12
2018 SO 16 32 26 17 7 1 0 49 24 428
2018 SO-03 18 33 20 19 10 0 0 51 29 107
2018 SO-04 21 32 24 19 5 0 0 53 23 85
2018 SO-05 10 26 35 21 9 0 0 36 29 58
2018 SO-06 4 42 31 11 11 0 0 46 23 26
2018 SO-07 5 33 43 12 7 0 0 38 19 42
2018 SO-08 15 44 30 7 4 0 0 59 11 27
2018 SO-09 33 17 42 0 8 0 0 50 8 12
2018 SO-10 19 31 12 25 12 0 0 51 37 16
2018 SO-11 17 33 25 25 0 0 0 50 25 12
2017 SO 15 27 28 20 11 0 0 41 30 182
2017 SO-00 0 30 30 20 20 0 0 30 40 10
2017 SO-03 17 22 27 14 19 0 0 39 34 38
2017 SO-04 17 19 35 14 16 0 0 36 30 34
2017 SO-05 19 23 27 31 0 0 0 42 31 18
2017 SO-06 11 23 23 33 11 0 0 33 44 15
2017 SO-07 20 20 36 20 3 0 0 41 23 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 15 26 11 48 0 0 0 41 48 11
2014 SO 20 35 23 13 9 0 0 55 23 324
2014 SO-02 0 24 34 23 19 0 0 24 42 12
2014 SO-03 26 35 17 12 9 1 0 62 21 77
2014 SO-04 28 38 12 15 6 0 0 67 21 62
2014 SO-05 9 51 9 18 12 0 0 60 31 35
2014 SO-06 32 24 21 12 12 0 0 56 24 20
2014 SO-07 15 41 26 11 7 0 0 56 19 28
2014 SO-08 13 40 33 7 7 0 0 53 13 15
2014 SO-10 20 20 30 10 20 0 0 40 30 11
2011 SO 15 38 23 14 8 1 0 54 23 551
2011 SO-01 18 51 13 9 4 0 4 72 14 23
2011 SO-02 13 36 31 7 13 0 0 49 20 30
2011 SO-03 14 46 30 5 4 2 0 61 9 106
2011 SO-04 20 38 19 17 6 1 0 58 23 111
2011 SO-05 14 47 23 12 5 0 0 60 17 61
2011 SO-06 11 31 21 20 18 0 0 42 37 45
2011 SO-07 5 39 29 17 10 0 0 44 27 41
2011 SO-08 5 42 16 26 11 0 0 47 37 19
2011 SO-09 9 18 14 36 23 0 0 27 59 22
2011 SO-10 15 33 9 44 0 0 0 48 44 12
2011 SO-11 4 43 21 11 21 0 0 46 32 19

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 19 36 21 21 4 0 0 54 25 261
2019 SO-03 19 30 24 23 3 0 0 50 26 57
2019 SO-04 29 30 20 19 2 0 0 59 20 58
2019 SO-05 8 44 22 17 9 0 0 52 26 23
2019 SO-06 18 58 14 10 0 0 0 76 10 21
2019 SO-07 7 50 18 18 7 0 0 57 25 28
2019 SO-08 12 47 12 24 6 0 0 59 29 17
2019 SO-10 9 9 34 40 9 0 0 17 49 12
2018 SO 13 36 24 19 8 1 0 49 27 427
2018 SO-03 14 38 18 20 10 0 0 52 30 107
2018 SO-04 16 36 24 21 4 0 0 51 25 84
2018 SO-05 9 28 31 24 9 0 0 36 33 58
2018 SO-06 4 50 19 11 15 0 0 54 27 26
2018 SO-07 5 33 38 17 7 0 0 38 24 42
2018 SO-08 7 41 33 19 0 0 0 48 19 27
2018 SO-09 25 25 42 8 0 0 0 50 8 12
2018 SO-10 6 38 19 30 6 0 0 44 36 16
2018 SO-11 8 50 17 17 8 0 0 58 25 12
2017 SO 15 26 23 25 12 0 0 40 37 182
2017 SO-00 10 30 10 40 10 0 0 40 50 10
2017 SO-03 13 13 33 26 17 0 0 25 42 38
2017 SO-04 17 23 24 17 19 0 0 40 36 34
2017 SO-05 27 15 25 25 9 0 0 42 33 18
2017 SO-06 18 15 26 26 15 0 0 33 41 15
2017 SO-07 14 41 16 20 9 0 0 54 30 16
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2017 SO-10 15 26 15 44 0 0 0 41 44 11
2014 SO 17 38 18 18 9 0 0 55 27 324
2014 SO-02 0 19 29 42 10 0 0 19 52 12
2014 SO-03 23 35 14 19 8 1 0 59 27 77
2014 SO-04 26 44 12 16 2 0 0 70 18 62
2014 SO-05 11 43 12 18 15 0 0 54 34 35
2014 SO-06 35 26 15 12 12 0 0 62 24 20
2014 SO-07 7 52 26 7 7 0 0 59 15 28
2014 SO-08 7 53 27 7 7 0 0 60 13 15
2014 SO-10 10 30 10 30 20 0 0 40 50 11
2011 SO 12 41 22 13 11 0 0 53 25 552
2011 SO-01 13 39 24 7 13 4 0 54 21 24
2011 SO-02 10 47 20 7 17 0 0 56 24 30
2011 SO-03 8 48 24 10 10 1 0 56 20 106
2011 SO-04 17 41 20 10 11 0 0 58 21 111
2011 SO-05 18 35 30 11 7 0 0 53 17 61
2011 SO-06 4 37 21 18 20 0 0 41 38 45
2011 SO-07 2 41 29 20 7 0 0 44 27 41
2011 SO-08 5 42 26 21 5 0 0 47 26 19
2011 SO-09 9 27 9 27 27 0 0 36 55 22
2011 SO-10 6 33 44 17 0 0 0 39 17 12
2011 SO-11 4 32 16 27 21 0 0 36 48 19
2008 SO 15 42 23 14 7 0 0 57 21 364
2008 SO-01 14 38 21 21 7 0 0 51 28 16
2008 SO-02 20 35 19 22 4 0 0 55 26 27
2008 SO-03 15 45 16 16 8 0 0 60 24 77
2008 SO-04 27 35 20 13 5 0 0 61 19 62
2008 SO-05 12 43 28 9 8 0 0 55 17 33
2008 SO-06 0 52 29 13 6 0 0 52 19 32
2008 SO-07 7 29 37 15 11 0 0 37 26 27
2008 SO-08 10 62 14 5 5 5 0 75 10 21
2008 SO-09 6 53 24 6 12 0 0 59 18 17
2008 SO-10 13 29 39 13 6 0 0 42 19 16
2008 SO-11 21 29 21 14 14 0 0 50 29 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 24 27 24 14 7 2 3 53 22 260
2019 SO-03 21 26 21 14 10 4 4 51 26 57
2019 SO-04 34 29 19 7 9 2 0 64 16 58
2019 SO-05 17 26 39 13 4 0 0 43 18 23
2019 SO-06 33 29 24 14 0 0 0 61 14 21
2019 SO-07 18 39 18 11 7 0 7 62 19 28
2019 SO-08 24 24 29 18 0 0 6 50 19 17
2019 SO-10 17 9 26 26 17 6 0 27 45 12
2018 SO 22 28 25 13 7 3 2 53 21 428
2018 SO-03 24 33 17 18 6 2 2 58 24 107
2018 SO-04 21 26 25 9 8 5 6 53 20 85
2018 SO-05 21 17 36 9 12 3 2 40 22 58
2018 SO-06 19 15 35 15 4 8 4 39 22 26
2018 SO-07 7 33 36 14 7 2 0 41 22 42
2018 SO-08 22 41 30 7 0 0 0 63 7 27
2018 SO-09 50 25 8 8 8 0 0 75 17 12
2018 SO-10 24 38 6 19 12 0 0 63 31 16
2018 SO-11 33 8 33 17 0 0 8 45 18 12
2017 SO 25 27 21 14 9 3 1 54 23 182
2017 SO-00 20 10 20 20 20 10 0 33 44 10
2017 SO-03 18 33 21 15 10 3 0 52 26 38
2017 SO-04 33 17 22 5 11 8 3 57 18 34
2017 SO-05 46 15 27 12 0 0 0 60 12 18
2017 SO-06 11 30 26 15 18 0 0 41 33 15
2017 SO-07 20 34 23 20 3 0 0 54 23 16
2017 SO-08 9 55 18 9 0 0 9 70 10 11
2017 SO-10 41 11 0 26 22 0 0 52 48 11
2014 SO 29 28 21 8 5 3 5 62 15 322
2014 SO-02 10 19 19 19 13 10 10 36 40 12
2014 SO-03 34 33 16 3 5 6 3 73 9 76
2014 SO-04 37 23 22 10 3 2 3 63 14 61
2014 SO-05 25 34 17 9 9 0 6 62 20 35
2014 SO-06 38 18 21 15 3 0 6 59 19 20
2014 SO-07 37 15 33 4 4 0 7 56 8 28
2014 SO-08 20 53 20 0 7 0 0 73 7 15
2014 SO-10 25 55 0 10 0 0 10 89 11 11
2011 SO 22 30 22 9 10 5 2 56 21 551
2011 SO-01 22 22 24 7 13 9 4 49 23 24
2011 SO-02 10 40 21 10 17 0 4 51 27 30
2011 SO-03 24 30 22 9 9 5 2 57 19 106
2011 SO-04 28 30 17 13 9 3 0 60 22 111
2011 SO-05 19 33 26 7 5 6 3 58 13 60
2011 SO-06 18 26 27 7 13 5 5 48 22 45
2011 SO-07 15 39 27 5 10 5 0 56 15 41
2011 SO-08 11 37 26 11 11 0 5 50 22 19
2011 SO-09 18 23 18 23 18 0 0 41 41 22
2011 SO-10 33 24 26 9 0 9 0 62 10 12
2011 SO-11 30 21 5 16 16 5 5 58 36 19
2008 SO 22 37 19 10 5 4 3 63 16 363
2008 SO-01 21 38 14 0 25 0 3 60 25 16
2008 SO-02 24 31 15 15 6 4 4 60 24 27
2008 SO-03 22 35 25 13 1 5 0 59 15 77
2008 SO-04 30 40 12 8 5 3 0 73 14 61
2008 SO-05 21 37 22 6 5 6 3 64 12 33
2008 SO-06 10 38 29 17 0 3 3 51 19 32
2008 SO-07 7 34 30 15 7 7 0 44 23 27
2008 SO-08 24 38 24 5 5 0 5 65 10 21
2008 SO-09 29 53 0 6 6 0 6 88 13 17
2008 SO-10 24 32 19 6 13 0 5 59 20 16
2008 SO-11 29 50 7 14 0 0 0 79 14 14
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 31 30 23 6 4 1 5 65 11 260
2019 SO-03 33 33 17 7 3 0 7 71 11 58
2019 SO-04 28 24 27 9 5 4 3 56 15 58
2019 SO-05 44 22 16 4 9 0 4 69 14 23
2019 SO-06 34 35 15 0 0 0 15 82 0 20
2019 SO-07 33 44 22 0 0 0 0 78 0 27
2019 SO-08 12 41 35 6 6 0 0 53 12 17
2019 SO-10 9 32 34 17 9 0 0 40 26 12

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 33 35 15 9 7 1 0 69 16 260
2019 SO-03 50 34 7 7 3 0 0 83 10 57
2019 SO-04 20 33 23 13 10 0 0 53 24 58
2019 SO-05 39 27 20 4 4 4 0 69 9 23
2019 SO-06 34 56 5 5 0 0 0 90 5 20
2019 SO-07 33 44 11 0 11 0 0 78 11 27
2019 SO-08 18 29 18 24 12 0 0 47 35 17
2019 SO-10 9 43 26 6 9 9 0 56 16 12
2018 SO 34 34 17 7 6 1 1 69 13 418
2018 SO-03 42 34 11 9 3 0 1 77 12 104
2018 SO-04 20 36 21 13 9 0 0 56 23 84
2018 SO-05 40 36 12 3 7 0 2 77 11 58
2018 SO-06 50 23 11 0 11 4 0 76 12 26
2018 SO-07 43 25 15 8 5 3 3 71 13 40
2018 SO-08 19 42 31 4 0 4 0 64 4 26
2018 SO-09 42 42 17 0 0 0 0 83 0 12
2018 SO-10 15 35 29 0 21 0 0 50 21 14
2018 SO-11 27 36 18 18 0 0 0 64 18 11
2017 SO 35 32 16 9 6 1 1 69 15 182
2017 SO-00 20 0 20 20 40 0 0 20 60 10
2017 SO-03 41 29 18 8 1 0 3 72 9 38
2017 SO-04 27 30 27 10 1 5 0 60 12 34
2017 SO-05 64 15 6 6 2 0 6 84 9 18
2017 SO-06 53 29 15 0 3 0 0 82 3 15
2017 SO-07 34 41 14 3 3 7 0 80 6 16
2017 SO-08 27 36 18 0 18 0 0 64 18 11
2017 SO-10 15 37 0 26 22 0 0 52 48 11
2014 SO 35 34 19 7 5 1 0 70 11 321
2014 SO-02 34 5 13 19 0 29 0 54 27 12
2014 SO-03 39 37 15 5 3 0 1 77 8 76
2014 SO-04 24 35 19 14 7 0 0 59 21 60
2014 SO-05 49 42 6 0 3 0 0 91 3 35
2014 SO-06 41 32 15 0 12 0 0 74 12 20
2014 SO-07 58 33 4 5 0 0 0 91 5 28
2014 SO-08 21 29 36 14 0 0 0 50 14 14
2014 SO-10 9 36 45 0 9 0 0 45 9 12
2011 SO 28 37 16 9 8 1 0 66 18 553
2011 SO-01 28 30 16 4 22 0 0 58 26 24
2011 SO-02 17 52 11 7 12 2 0 70 19 30
2011 SO-03 36 42 11 5 6 0 0 78 11 106
2011 SO-04 29 33 16 12 10 1 0 63 22 111
2011 SO-05 31 44 16 3 3 1 2 77 7 62
2011 SO-06 26 27 18 14 13 2 0 55 27 45
2011 SO-07 12 66 17 2 2 0 0 78 5 41
2011 SO-08 32 21 21 16 11 0 0 53 26 19
2011 SO-09 27 18 14 27 9 5 0 48 38 22
2011 SO-10 30 44 17 9 0 0 0 74 9 12
2011 SO-11 20 11 16 43 11 0 0 30 54 19
2008 SO 31 35 18 7 7 2 0 68 14 367
2008 SO-01 31 25 21 14 10 0 0 55 24 16
2008 SO-02 31 41 11 7 6 4 0 74 14 28
2008 SO-03 40 34 16 4 4 1 1 76 8 76
2008 SO-04 27 32 14 15 9 3 0 61 24 63
2008 SO-05 31 46 16 0 8 0 0 77 8 33
2008 SO-06 43 32 16 0 6 3 0 78 6 33
2008 SO-07 16 50 16 4 15 0 0 66 19 26
2008 SO-08 24 38 24 5 5 5 0 65 10 21
2008 SO-09 24 35 29 6 6 0 0 59 12 17
2008 SO-10 29 17 18 18 12 6 0 49 32 17
2008 SO-11 33 27 27 13 0 0 0 60 13 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 30 37 11 12 8 0 0 68 21 259
2019 SO-03 50 21 15 8 5 0 0 71 13 58
2019 SO-04 15 41 16 18 10 0 0 56 28 58
2019 SO-05 46 28 8 18 0 0 0 74 18 22
2019 SO-06 39 51 0 5 5 0 0 90 10 20
2019 SO-07 30 41 19 7 4 0 0 70 11 27
2019 SO-08 6 47 6 12 29 0 0 53 41 17
2019 SO-10 0 57 9 17 17 0 0 57 34 12
2018 SO 32 35 16 9 7 1 1 68 16 418
2018 SO-03 37 39 15 8 1 0 0 76 9 104
2018 SO-04 21 28 24 13 13 0 1 50 26 84
2018 SO-05 40 36 3 12 7 0 2 77 20 58
2018 SO-06 34 31 12 4 15 4 0 68 20 26
2018 SO-07 43 33 13 8 3 0 3 77 10 40
2018 SO-08 19 46 15 15 4 0 0 65 19 26
2018 SO-09 42 50 8 0 0 0 0 92 0 12
2018 SO-10 14 22 7 28 29 0 0 36 57 14
2018 SO-11 18 27 55 0 0 0 0 45 0 11
2017 SO 30 33 14 14 8 0 1 64 22 182
2017 SO-00 20 0 10 40 30 0 0 20 70 10
2017 SO-03 33 31 19 11 5 0 0 64 17 38
2017 SO-04 21 39 18 14 8 0 0 60 22 34
2017 SO-05 58 27 0 6 9 0 0 85 15 18
2017 SO-06 46 26 13 15 0 0 0 71 15 15
2017 SO-07 34 34 7 23 3 0 0 68 26 16
2017 SO-08 27 18 27 9 9 0 9 50 20 11
2017 SO-10 15 37 4 11 33 0 0 52 44 11
2014 SO 32 41 14 9 3 0 0 74 12 324
2014 SO-02 24 34 23 19 0 0 0 58 19 12
2014 SO-03 41 43 9 5 3 0 0 83 8 77
2014 SO-04 19 40 25 14 2 0 0 59 16 61
2014 SO-05 42 46 3 9 0 0 0 88 9 35
2014 SO-06 35 35 12 6 12 0 0 71 18 20
2014 SO-07 46 52 2 0 0 0 0 98 0 28
2014 SO-08 27 33 13 20 7 0 0 60 27 15
2014 SO-10 18 55 9 9 0 9 0 80 10 12
2011 SO 26 41 13 12 7 0 0 67 19 553
2011 SO-01 23 34 0 17 22 4 0 60 40 24
2011 SO-02 10 55 13 17 6 0 0 65 23 30
2011 SO-03 33 43 14 6 4 0 0 76 10 106
2011 SO-04 23 37 13 16 10 1 0 61 26 111
2011 SO-05 29 49 10 5 5 0 2 79 10 62
2011 SO-06 15 34 21 14 15 0 2 50 29 45
2011 SO-07 22 61 7 7 2 0 0 83 10 41
2011 SO-08 26 26 11 26 11 0 0 53 37 19
2011 SO-09 32 36 9 18 5 0 0 68 23 22
2011 SO-10 15 41 26 17 0 0 0 56 17 12
2011 SO-11 14 21 37 21 5 0 0 36 27 19
2008 SO 32 38 13 11 5 1 0 71 16 368
2008 SO-01 10 45 21 17 7 0 0 55 24 16
2008 SO-02 27 41 19 4 6 4 0 70 10 28
2008 SO-03 42 38 10 6 4 0 0 80 10 76
2008 SO-04 27 40 15 8 8 2 0 68 17 63
2008 SO-05 46 34 6 9 5 0 0 80 14 33
2008 SO-06 33 31 9 23 3 0 0 64 26 33
2008 SO-07 23 50 8 8 11 0 0 74 19 26
2008 SO-08 29 33 19 10 5 5 0 65 15 21
2008 SO-09 24 47 12 18 0 0 0 71 18 17
2008 SO-10 29 35 12 18 6 0 0 64 24 17
2008 SO-11 33 20 20 27 0 0 0 53 27 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 37 31 15 10 5 0 1 69 16 260
2019 SO-03 45 39 8 2 7 0 0 84 8 58
2019 SO-04 29 20 21 16 9 2 3 52 26 58
2019 SO-05 39 26 26 9 0 0 0 65 9 23
2019 SO-06 54 40 0 5 0 0 0 95 5 20
2019 SO-07 48 30 19 4 0 0 0 78 4 27
2019 SO-08 18 35 24 18 6 0 0 53 24 17
2019 SO-10 17 34 17 23 9 0 0 51 32 12
2018 SO 37 32 16 8 5 1 0 70 13 418
2018 SO-03 44 33 11 11 1 0 0 77 12 104
2018 SO-04 26 31 20 12 8 2 0 59 21 84
2018 SO-05 33 41 17 3 5 0 0 74 9 58
2018 SO-06 46 23 8 4 11 8 0 74 17 26
2018 SO-07 48 25 18 3 5 0 3 74 8 40
2018 SO-08 23 35 27 15 0 0 0 58 15 26
2018 SO-09 50 42 0 8 0 0 0 92 8 12
2018 SO-10 22 14 35 7 22 0 0 36 29 14
2018 SO-11 27 45 18 9 0 0 0 73 9 11
2017 SO 37 30 15 10 8 0 0 67 18 182
2017 SO-00 10 10 20 30 30 0 0 20 60 10
2017 SO-03 41 26 15 11 7 0 0 67 18 38
2017 SO-04 33 21 24 14 8 0 0 54 22 34
2017 SO-05 64 15 15 0 6 0 0 79 6 18
2017 SO-06 41 41 3 15 0 0 0 82 15 15
2017 SO-07 41 27 16 7 9 0 0 68 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 19 33 15 11 22 0 0 52 33 11
2014 SO 36 38 15 7 3 1 1 75 10 321
2014 SO-02 34 14 29 0 4 19 0 60 5 12
2014 SO-03 41 35 8 11 5 0 0 75 16 75
2014 SO-04 25 42 17 14 2 0 0 67 16 60
2014 SO-05 51 35 14 0 0 0 0 86 0 35
2014 SO-06 47 29 12 3 9 0 0 76 12 20
2014 SO-07 54 41 5 0 0 0 0 95 0 28
2014 SO-08 27 33 27 13 0 0 0 60 13 15
2014 SO-10 9 45 27 9 0 0 9 60 10 12

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 18 34 18 16 8 5 0 55 26 258
2019 SO-03 16 32 23 13 12 4 0 50 26 56
2019 SO-04 18 35 18 12 5 12 0 60 19 57
2019 SO-05 9 43 18 27 3 0 0 52 30 23
2019 SO-06 29 30 10 20 5 5 0 63 27 20
2019 SO-07 7 41 15 33 0 4 0 50 35 27
2019 SO-08 18 29 29 12 12 0 0 47 24 17
2019 SO-10 9 51 9 15 9 9 0 65 26 12
2018 SO 15 32 26 10 10 6 0 51 21 419
2018 SO-03 12 34 28 9 12 4 0 49 22 105
2018 SO-04 13 31 34 11 6 5 0 47 18 83
2018 SO-05 12 25 30 16 14 3 0 38 31 57
2018 SO-06 15 42 15 8 15 4 0 60 24 26
2018 SO-07 10 28 28 13 13 10 0 42 28 40
2018 SO-08 19 38 23 8 4 8 0 63 13 26
2018 SO-09 42 8 33 8 0 8 0 55 9 12
2018 SO-10 14 40 6 14 13 13 0 62 31 15
2018 SO-11 17 33 25 8 8 8 0 55 18 12
2017 SO 14 34 22 11 13 5 0 51 25 180
2017 SO-00 0 30 10 10 30 20 0 38 50 10
2017 SO-03 11 35 24 7 19 3 0 48 27 38
2017 SO-04 13 30 35 10 8 3 0 45 19 34
2017 SO-05 9 37 21 19 15 0 0 46 33 18
2017 SO-06 23 21 30 11 15 0 0 44 26 15
2017 SO-07 34 20 20 9 9 7 0 58 20 16
2017 SO-08 0 55 9 27 0 9 0 60 30 11
2014 SO 16 30 22 14 10 7 0 50 26 320
2014 SO-02 11 31 11 37 0 11 0 46 42 11
2014 SO-03 14 33 22 10 12 7 2 52 24 75
2014 SO-04 18 30 26 14 8 3 0 50 23 61
2014 SO-05 9 40 15 18 8 9 0 54 29 35
2014 SO-06 35 24 21 12 9 0 0 59 21 20
2014 SO-07 22 19 15 17 13 15 0 48 35 28
2014 SO-08 13 33 33 20 0 0 0 47 20 15
2014 SO-10 14 18 27 23 9 9 0 35 35 12
2011 SO 8 32 24 16 13 5 1 43 31 552
2011 SO-01 13 30 14 17 22 0 4 45 40 24
2011 SO-02 11 22 46 0 16 6 0 34 17 29
2011 SO-03 5 36 29 14 9 6 0 43 25 106
2011 SO-04 9 35 20 15 13 6 2 48 30 112
2011 SO-05 12 28 24 18 10 7 2 43 31 61
2011 SO-06 6 36 18 11 22 7 0 45 36 45
2011 SO-07 5 34 20 22 17 2 0 40 40 41
2011 SO-08 5 37 16 16 11 16 0 50 31 19
2011 SO-09 0 18 32 18 32 0 0 18 50 22
2011 SO-10 6 41 17 35 0 0 0 48 35 12
2011 SO-11 9 11 32 43 5 0 0 20 48 19

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 15 27 18 24 14 0 0 43 39 259
2019 SO-03 20 32 17 16 12 2 0 53 29 56
2019 SO-04 16 24 30 20 10 0 0 40 30 58
2019 SO-05 9 17 17 31 26 0 0 26 57 23
2019 SO-06 29 35 10 10 15 0 0 65 25 20
2019 SO-07 7 19 19 37 19 0 0 26 56 27
2019 SO-08 6 29 12 41 12 0 0 35 53 17
2019 SO-10 0 43 9 40 9 0 0 43 49 12
2018 SO 12 30 22 19 14 2 0 43 34 419
2018 SO-03 10 28 18 20 21 3 0 39 43 104
2018 SO-04 12 29 23 23 12 1 0 41 35 83
2018 SO-05 7 23 28 22 21 0 0 30 43 58
2018 SO-06 19 23 31 11 15 0 0 42 27 26
2018 SO-07 8 25 25 30 10 3 0 33 41 40
2018 SO-08 8 42 27 15 4 4 0 52 20 26
2018 SO-09 33 33 8 17 0 8 0 73 18 12
2018 SO-10 6 41 6 33 13 0 0 47 46 15
2018 SO-11 25 8 58 0 8 0 0 33 8 12
2017 SO 11 25 21 19 22 2 0 36 42 182
2017 SO-00 10 10 10 20 40 10 0 22 67 10
2017 SO-03 14 14 13 34 25 0 0 28 59 38
2017 SO-04 10 26 29 12 21 3 0 36 33 34
2017 SO-05 6 27 21 19 27 0 0 33 46 18
2017 SO-06 15 18 33 18 15 0 0 33 33 15
2017 SO-07 14 41 14 16 16 0 0 54 32 16
2017 SO-08 0 36 36 9 18 0 0 36 27 11
2017 SO-10 26 19 11 22 22 0 0 45 44 11
2014 SO 12 30 25 13 17 2 0 43 31 320
2014 SO-02 0 27 31 21 11 11 0 30 36 11
2014 SO-03 14 25 31 10 16 3 2 40 28 75
2014 SO-04 13 45 20 12 10 0 0 58 22 61
2014 SO-05 3 34 25 12 26 0 0 37 38 35
2014 SO-06 35 15 18 18 15 0 0 50 32 20
2014 SO-07 15 45 11 17 13 0 0 59 29 28
2014 SO-08 7 33 47 7 7 0 0 40 13 15
2014 SO-10 14 9 27 23 27 0 0 23 50 12
2011 SO 8 26 24 22 18 1 0 34 41 551
2011 SO-01 9 9 17 20 42 0 4 18 64 24
2011 SO-02 7 18 41 14 20 0 0 25 34 29
2011 SO-03 8 31 22 24 16 0 0 39 39 106
2011 SO-04 11 29 23 20 15 2 0 41 35 111
2011 SO-05 10 27 28 15 20 0 0 38 35 61
2011 SO-06 8 18 22 29 22 0 0 27 51 45
2011 SO-07 2 32 24 24 17 0 0 34 41 41
2011 SO-08 5 16 37 21 21 0 0 21 42 19
2011 SO-09 5 18 18 23 36 0 0 23 59 22
2011 SO-10 13 9 35 44 0 0 0 21 44 12
2011 SO-11 4 32 11 21 32 0 0 36 54 19
2008 SO 10 28 25 19 17 1 0 39 36 368
2008 SO-01 7 31 11 10 42 0 0 38 52 16
2008 SO-02 20 25 11 22 21 0 0 45 43 28
2008 SO-03 14 28 22 20 16 0 0 41 36 76
2008 SO-04 14 28 29 17 12 0 0 42 29 63
2008 SO-05 6 34 22 25 14 0 0 39 39 33
2008 SO-06 0 32 18 25 19 6 0 35 46 33
2008 SO-07 7 7 34 26 25 0 0 15 51 27
2008 SO-08 5 29 29 19 19 0 0 33 38 21
2008 SO-09 0 35 35 6 24 0 0 35 29 17
2008 SO-10 24 11 35 18 6 6 0 37 26 17
2008 SO-11 7 53 13 13 13 0 0 60 27 15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 10 17 22 27 22 2 0 29 49 259
2019 SO-03 18 15 25 18 21 4 0 34 41 56
2019 SO-04 8 14 32 31 13 2 0 23 45 58
2019 SO-05 9 8 17 40 26 0 0 17 66 23
2019 SO-06 24 25 5 25 20 0 0 49 46 20
2019 SO-07 0 19 11 41 26 4 0 19 69 27
2019 SO-08 0 24 18 29 29 0 0 24 59 17
2019 SO-10 0 17 34 6 43 0 0 17 49 12
2018 SO 9 22 21 26 20 3 0 32 47 419
2018 SO-03 10 20 19 23 26 2 0 30 50 104
2018 SO-04 6 28 19 27 19 1 0 34 46 83
2018 SO-05 3 14 28 26 26 3 0 18 54 58
2018 SO-06 19 19 24 15 23 0 0 38 38 26
2018 SO-07 5 20 13 40 20 3 0 26 62 40
2018 SO-08 8 23 27 35 8 0 0 31 42 26
2018 SO-09 8 25 25 33 0 8 0 36 36 12
2018 SO-10 8 40 0 19 27 6 0 51 49 15
2018 SO-11 17 25 17 33 8 0 0 42 42 12
2017 SO 9 17 19 24 27 4 0 27 52 182
2017 SO-00 0 10 10 20 50 10 0 11 78 10
2017 SO-03 17 5 21 27 30 0 0 22 57 38
2017 SO-04 14 14 24 15 29 3 0 29 46 34
2017 SO-05 6 15 21 37 21 0 0 21 58 18
2017 SO-06 0 15 13 41 30 0 0 15 71 15
2017 SO-07 7 27 14 30 16 7 0 36 49 16
2017 SO-08 0 27 27 18 27 0 0 27 45 11
2017 SO-10 11 30 11 15 33 0 0 41 48 11
2014 SO 5 23 24 27 17 3 0 30 45 321
2014 SO-02 0 16 43 31 11 0 0 16 41 11
2014 SO-03 8 18 26 27 16 3 1 27 45 75
2014 SO-04 7 29 26 30 6 2 0 37 37 62
2014 SO-05 0 25 24 27 21 3 0 26 49 34
2014 SO-06 12 41 12 15 21 0 0 53 35 20
2014 SO-07 4 26 22 31 17 0 0 30 48 28
2014 SO-08 0 47 13 27 7 7 0 50 36 15
2014 SO-10 5 18 18 23 36 0 0 23 59 12
2011 SO 5 20 26 26 21 3 0 26 48 551
2011 SO-01 0 24 26 13 37 0 0 24 50 24
2011 SO-02 6 14 40 14 23 4 0 21 38 30
2011 SO-03 4 24 23 29 16 5 0 29 47 106
2011 SO-04 9 21 29 18 19 3 0 32 38 111
2011 SO-05 9 23 23 24 19 2 0 32 44 61
2011 SO-06 6 9 30 32 23 0 0 16 54 44
2011 SO-07 0 20 24 34 22 0 0 20 56 41
2011 SO-08 0 21 26 32 21 0 0 21 53 19
2011 SO-09 0 23 9 23 45 0 0 23 68 22
2011 SO-10 0 21 17 52 9 0 0 21 61 12
2011 SO-11 0 14 27 16 43 0 0 14 59 19
2008 SO 4 23 25 28 20 1 0 27 48 368
2008 SO-01 0 24 24 18 35 0 0 24 52 16
2008 SO-02 9 33 18 26 14 0 0 43 40 28
2008 SO-03 5 24 18 29 23 1 0 29 52 76
2008 SO-04 7 21 28 32 12 0 0 29 44 63
2008 SO-05 0 24 31 24 20 0 0 24 44 33
2008 SO-06 0 12 28 33 19 8 0 13 56 33
2008 SO-07 7 7 30 30 25 0 0 15 55 27
2008 SO-08 0 14 19 38 29 0 0 14 67 21
2008 SO-09 0 24 35 18 24 0 0 24 41 17
2008 SO-10 6 29 23 24 18 0 0 35 42 17
2008 SO-11 0 47 13 20 20 0 0 47 40 15

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 9 20 21 28 21 1 0 30 49 259
2019 SO-03 15 16 21 27 17 4 0 32 46 56
2019 SO-04 8 20 30 26 15 1 0 28 42 58
2019 SO-05 4 17 18 39 21 0 0 21 61 23
2019 SO-06 19 25 20 10 25 0 0 44 35 20
2019 SO-07 0 22 22 26 30 0 0 22 56 27
2019 SO-08 0 29 6 29 35 0 0 29 65 17
2019 SO-10 0 26 17 32 26 0 0 26 57 12
2018 SO 7 25 22 24 19 2 0 34 44 420
2018 SO-03 7 22 19 25 25 3 0 30 51 105
2018 SO-04 6 31 20 19 20 2 0 38 41 83
2018 SO-05 3 26 21 28 23 0 0 29 50 58
2018 SO-06 15 27 16 27 15 0 0 42 42 26
2018 SO-07 5 13 33 30 18 3 0 18 49 40
2018 SO-08 8 31 23 31 8 0 0 38 38 26
2018 SO-09 8 42 8 33 0 8 0 55 36 12
2018 SO-10 14 13 19 20 33 0 0 27 54 15
2018 SO-11 17 17 33 33 0 0 0 33 33 12
2017 SO 8 22 20 22 27 1 0 30 49 181
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 11 13 24 17 32 3 0 25 51 38
2017 SO-04 5 22 23 26 21 3 0 28 48 34
2017 SO-05 0 40 9 31 21 0 0 40 52 18
2017 SO-06 8 26 26 3 38 0 0 33 41 15
2017 SO-07 7 27 14 30 23 0 0 34 53 16
2017 SO-08 9 18 36 18 18 0 0 27 36 11
2017 SO-10 15 11 11 26 37 0 0 26 63 11
2014 SO 9 31 24 18 17 1 0 40 35 321
2014 SO-02 0 27 21 9 43 0 0 27 52 11
2014 SO-03 12 31 22 10 21 3 1 45 32 75
2014 SO-04 9 41 26 15 7 2 0 51 22 62
2014 SO-05 3 25 30 29 13 0 0 29 41 34
2014 SO-06 18 47 6 18 12 0 0 65 29 20
2014 SO-07 0 26 39 22 13 0 0 26 35 28
2014 SO-08 20 27 27 0 27 0 0 47 27 15
2014 SO-10 5 27 0 41 27 0 0 32 68 12
2011 SO 5 30 22 24 16 3 0 36 41 549
2011 SO-01 4 24 15 30 22 4 0 30 54 24
2011 SO-02 3 28 24 29 13 4 0 31 44 29
2011 SO-03 4 30 27 24 13 3 0 35 37 106
2011 SO-04 10 28 25 18 16 3 0 39 35 111
2011 SO-05 7 36 13 23 16 5 0 46 41 61
2011 SO-06 2 25 19 25 27 2 0 28 53 44
2011 SO-07 5 24 17 39 15 0 0 29 54 41
2011 SO-08 0 47 21 21 11 0 0 47 32 19
2011 SO-09 0 27 14 23 36 0 0 27 59 22
2011 SO-10 0 33 17 50 0 0 0 33 50 12
2011 SO-11 4 37 16 27 16 0 0 41 43 19
2008 SO 8 34 23 22 11 2 0 43 34 366
2008 SO-01 3 35 7 14 42 0 0 38 55 16
2008 SO-02 2 42 23 19 10 4 0 45 31 27
2008 SO-03 10 36 13 25 14 3 0 47 40 78
2008 SO-04 14 28 28 20 6 3 0 44 27 62
2008 SO-05 6 42 22 22 8 0 0 49 29 33
2008 SO-06 3 16 37 32 9 3 0 19 42 33
2008 SO-07 7 34 15 33 11 0 0 41 44 27
2008 SO-08 0 29 33 24 14 0 0 29 38 21
2008 SO-09 12 41 24 12 12 0 0 53 24 17
2008 SO-10 18 31 19 32 0 0 0 49 32 16
2008 SO-11 7 36 29 7 21 0 0 43 29 14
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 14 29 24 19 13 1 0 44 32 259
2019 SO-03 21 34 20 16 9 0 0 55 25 56
2019 SO-04 10 24 31 30 5 0 0 33 35 57
2019 SO-05 8 53 13 9 8 4 4 67 19 23
2019 SO-06 13 39 29 10 5 5 0 54 15 21
2019 SO-07 14 32 21 18 14 0 0 46 32 28
2019 SO-08 12 12 24 18 35 0 0 24 53 17
2019 SO-10 0 23 34 34 9 0 0 23 43 12
2018 SO 14 28 27 18 11 1 0 43 30 420
2018 SO-03 22 35 24 11 9 0 0 56 19 103
2018 SO-04 10 23 24 27 16 1 0 33 43 83
2018 SO-05 10 30 33 16 7 2 2 42 24 57
2018 SO-06 11 35 19 15 19 0 0 46 34 26
2018 SO-07 12 19 29 24 17 0 0 31 40 42
2018 SO-08 4 38 38 12 8 0 0 42 19 26
2018 SO-09 8 25 17 50 0 0 0 33 50 12
2018 SO-10 6 20 43 18 12 0 0 26 30 16
2018 SO-11 0 50 8 25 17 0 0 50 42 12
2017 SO 12 30 19 21 17 0 0 42 39 182
2017 SO-00 10 10 10 50 20 0 0 20 70 10
2017 SO-03 13 35 17 11 24 0 0 48 35 38
2017 SO-04 20 22 21 17 19 0 0 42 37 34
2017 SO-05 19 23 31 19 9 0 0 42 27 18
2017 SO-06 3 30 15 36 15 0 0 33 51 15
2017 SO-07 14 43 14 27 3 0 0 57 30 16
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2017 SO-10 0 34 11 22 33 0 0 34 55 11
2014 SO 14 37 20 15 13 0 0 51 28 319
2014 SO-02 10 39 29 13 10 0 0 48 23 12
2014 SO-03 14 45 23 6 12 0 0 59 18 75
2014 SO-04 16 36 23 11 14 0 0 52 25 60
2014 SO-05 20 45 25 2 9 0 0 65 11 35
2014 SO-06 21 29 15 24 12 0 0 50 35 20
2014 SO-07 15 35 13 15 22 0 0 50 37 28
2014 SO-08 20 13 13 33 20 0 0 33 53 15
2014 SO-10 5 41 27 18 0 9 0 50 20 12
2011 SO 13 31 22 19 13 0 1 45 33 554
2011 SO-01 15 26 13 13 24 0 9 45 41 24
2011 SO-02 6 28 26 24 17 0 0 34 40 30
2011 SO-03 12 35 24 20 9 0 1 47 30 106
2011 SO-04 14 32 21 16 16 1 0 47 32 112
2011 SO-05 18 41 18 16 6 0 0 60 22 62
2011 SO-06 11 27 18 27 18 0 0 37 45 45
2011 SO-07 10 32 29 15 12 2 0 43 28 41
2011 SO-08 0 16 47 26 11 0 0 16 37 19
2011 SO-09 9 14 18 36 23 0 0 23 59 22
2011 SO-10 15 33 17 26 9 0 0 48 35 12
2011 SO-11 0 25 32 21 21 0 0 25 43 19

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 23 47 16 10 4 0 0 70 14 259
2019 SO-03 23 50 12 13 2 0 0 73 15 56
2019 SO-04 24 44 20 5 7 0 0 68 12 57
2019 SO-05 17 57 13 9 3 0 0 74 12 23
2019 SO-06 23 63 14 0 0 0 0 86 0 21
2019 SO-07 11 54 25 11 0 0 0 64 11 28
2019 SO-08 18 41 12 24 6 0 0 59 29 17
2019 SO-10 32 43 9 9 9 0 0 74 17 12
2018 SO 26 46 15 9 4 1 0 72 13 422
2018 SO-03 31 50 11 6 2 0 1 81 8 104
2018 SO-04 27 38 19 12 4 0 0 65 16 83
2018 SO-05 28 38 17 10 6 0 0 66 16 57
2018 SO-06 20 57 8 8 4 4 0 80 12 26
2018 SO-07 21 43 21 12 2 0 0 64 14 42
2018 SO-08 15 59 22 4 0 0 0 74 4 27
2018 SO-09 8 67 8 17 0 0 0 75 17 12
2018 SO-10 19 37 30 0 13 0 0 57 13 16
2018 SO-11 33 58 0 8 0 0 0 92 8 12
2017 SO 23 47 17 10 3 0 0 70 13 182
2017 SO-00 30 40 0 10 20 0 0 70 30 10
2017 SO-03 22 46 20 11 0 0 0 69 11 38
2017 SO-04 23 43 21 10 3 0 0 66 14 34
2017 SO-05 27 46 19 6 2 0 0 73 9 18
2017 SO-06 26 53 6 15 0 0 0 79 15 15
2017 SO-07 27 23 41 9 0 0 0 50 9 16
2017 SO-08 18 64 9 9 0 0 0 82 9 11
2017 SO-10 19 37 22 11 11 0 0 56 22 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 30 32 14 13 11 0 1 62 24 261
2019 SO-03 43 33 14 7 3 0 0 77 10 58
2019 SO-04 19 19 19 17 24 0 1 38 42 58
2019 SO-05 35 40 8 9 8 0 0 75 17 23
2019 SO-06 39 51 10 0 0 0 0 90 0 20
2019 SO-07 33 41 7 19 0 0 0 74 19 27
2019 SO-08 18 18 18 24 24 0 0 35 47 17
2019 SO-10 0 34 23 17 26 0 0 34 43 12
2018 SO 28 35 16 11 8 1 1 64 19 418
2018 SO-03 41 34 15 6 2 0 1 77 8 104
2018 SO-04 14 23 25 17 20 1 0 37 37 84
2018 SO-05 29 45 14 5 7 0 0 74 12 58
2018 SO-06 39 31 8 8 11 4 0 72 20 26
2018 SO-07 30 40 10 13 5 0 3 72 18 40
2018 SO-08 23 27 23 15 12 0 0 50 27 26
2018 SO-09 42 42 17 0 0 0 0 83 0 12
2018 SO-10 7 58 0 28 7 0 0 65 35 14
2018 SO-11 9 64 9 18 0 0 0 73 18 11
2017 SO 25 39 11 14 10 0 0 65 25 182
2017 SO-00 20 20 0 10 50 0 0 40 60 10
2017 SO-03 33 44 13 10 1 0 0 77 11 38
2017 SO-04 15 32 19 18 15 0 1 48 33 34
2017 SO-05 46 33 0 19 2 0 0 79 21 18
2017 SO-06 33 41 11 8 8 0 0 74 15 15
2017 SO-07 20 47 9 14 9 0 0 68 23 16
2017 SO-08 18 45 9 18 9 0 0 64 27 11
2017 SO-10 22 34 11 11 22 0 0 56 33 11
2014 SO 30 37 17 10 7 0 0 66 17 321
2014 SO-02 34 43 0 19 4 0 0 77 23 12
2014 SO-03 34 40 13 11 2 0 0 75 13 76
2014 SO-04 14 35 20 15 16 0 0 49 31 60
2014 SO-05 40 49 9 2 0 0 0 89 2 35
2014 SO-06 38 24 26 0 12 0 0 62 12 20
2014 SO-07 43 45 7 5 0 0 0 87 5 28
2014 SO-08 29 29 14 0 29 0 0 57 29 14
2014 SO-10 23 14 55 0 9 0 0 36 9 12
2011 SO 23 42 13 14 7 0 1 65 22 552
2011 SO-01 18 52 9 13 9 0 0 70 22 24
2011 SO-02 17 51 12 14 6 0 0 68 20 30
2011 SO-03 26 48 16 7 3 0 0 74 10 106
2011 SO-04 25 27 13 21 13 0 2 53 34 110
2011 SO-05 27 51 8 7 5 2 2 80 12 62
2011 SO-06 13 44 14 18 11 0 0 57 29 45
2011 SO-07 17 56 7 17 2 0 0 73 20 41
2011 SO-08 11 53 5 21 11 0 0 63 32 19
2011 SO-09 23 27 23 23 5 0 0 50 27 22
2011 SO-10 17 39 17 26 0 0 0 56 26 12
2011 SO-11 5 36 16 21 21 0 0 41 43 19
2008 SO 26 35 15 12 11 1 0 61 23 367
2008 SO-01 3 31 42 17 7 0 0 35 24 16
2008 SO-02 34 37 11 7 6 4 0 74 14 28
2008 SO-03 42 31 16 6 4 1 0 74 10 76
2008 SO-04 15 35 11 14 24 0 0 51 38 63
2008 SO-05 28 39 16 6 11 0 0 67 17 33
2008 SO-06 30 34 16 14 6 0 0 64 20 33
2008 SO-07 27 35 8 16 15 0 0 62 30 26
2008 SO-08 14 38 29 5 5 10 0 58 11 21
2008 SO-09 24 47 12 6 12 0 0 71 18 17
2008 SO-10 28 6 12 30 24 0 0 34 54 17
2008 SO-11 13 47 13 13 13 0 0 60 27 15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 13 40 13 23 10 0 0 53 34 260
2019 SO-03 10 49 15 18 9 0 0 59 26 56
2019 SO-04 16 36 16 27 5 0 0 52 32 57
2019 SO-05 9 52 4 26 4 0 4 64 32 23
2019 SO-06 23 29 10 34 5 0 0 52 39 21
2019 SO-07 0 43 11 32 14 0 0 43 46 28
2019 SO-08 6 35 18 12 29 0 0 41 41 17
2019 SO-10 15 26 0 43 17 0 0 40 60 12
2018 SO 10 45 11 21 11 1 1 56 33 421
2018 SO-03 8 51 11 18 11 0 2 60 29 104
2018 SO-04 11 47 16 17 8 1 0 59 26 83
2018 SO-05 9 44 14 21 12 0 0 52 34 57
2018 SO-06 15 34 16 19 11 0 4 52 32 26
2018 SO-07 7 52 5 19 17 0 0 60 36 42
2018 SO-08 19 37 11 30 4 0 0 56 33 27
2018 SO-09 9 45 0 36 9 0 0 55 45 11
2018 SO-10 6 31 0 44 18 0 0 37 63 16
2018 SO-11 8 42 0 42 8 0 0 50 50 12
2017 SO 7 33 11 30 19 0 0 40 49 182
2017 SO-00 10 30 0 20 40 0 0 40 60 10
2017 SO-03 3 28 7 35 27 0 0 31 62 38
2017 SO-04 8 36 20 24 11 0 0 44 36 34
2017 SO-05 2 46 19 15 19 0 0 48 33 18
2017 SO-06 11 33 0 30 26 0 0 44 56 15
2017 SO-07 7 36 0 50 7 0 0 43 57 16
2017 SO-08 0 45 27 9 18 0 0 45 27 11
2017 SO-10 8 15 0 44 33 0 0 24 76 11
2014 SO 10 29 16 27 17 0 1 39 45 319
2014 SO-02 19 10 0 61 10 0 0 29 71 12
2014 SO-03 12 37 15 22 14 0 0 49 36 75
2014 SO-04 7 34 19 24 16 0 0 41 40 60
2014 SO-05 8 28 25 22 18 0 0 35 40 35
2014 SO-06 3 41 6 41 9 0 0 44 50 20
2014 SO-07 7 35 13 15 26 0 4 44 42 28
2014 SO-08 13 13 7 53 13 0 0 27 67 15
2014 SO-10 14 27 27 23 9 0 0 41 32 12
2011 SO 18 34 15 21 11 0 0 52 33 551
2011 SO-01 29 33 22 17 0 0 0 61 17 24
2011 SO-02 20 40 7 25 9 0 0 60 33 30
2011 SO-03 20 39 16 17 9 0 0 58 26 105
2011 SO-04 20 37 18 16 8 0 1 57 24 111
2011 SO-05 14 36 7 33 10 0 0 49 43 62
2011 SO-06 12 26 18 21 23 0 0 38 43 45
2011 SO-07 17 29 10 29 15 0 0 46 44 41
2011 SO-08 5 26 11 32 26 0 0 32 58 19
2011 SO-09 9 23 18 9 41 0 0 32 50 22
2011 SO-10 15 35 9 41 0 0 0 50 41 12
2011 SO-11 21 36 5 27 11 0 0 57 37 19
2008 SO 14 38 16 21 11 0 0 52 32 368
2008 SO-01 22 11 45 15 7 0 0 33 22 15
2008 SO-02 17 29 14 37 4 0 0 45 41 28
2008 SO-03 14 39 13 25 9 0 0 54 33 78
2008 SO-04 17 46 16 14 7 0 0 63 21 63
2008 SO-05 12 39 19 16 14 0 0 52 29 33
2008 SO-06 9 32 16 25 16 0 3 42 42 33
2008 SO-07 0 26 15 29 30 0 0 26 59 27
2008 SO-08 10 35 25 15 15 0 0 45 30 20
2008 SO-09 18 59 6 12 6 0 0 76 18 17
2008 SO-10 11 35 6 42 6 0 0 46 48 17
2008 SO-11 13 40 27 13 7 0 0 53 20 15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 12 32 20 20 14 1 0 45 35 259
2019 SO-03 16 33 25 16 8 2 0 50 25 57
2019 SO-04 12 26 22 23 17 0 0 38 40 58
2019 SO-05 12 26 18 27 12 4 0 40 41 23
2019 SO-06 14 51 15 10 10 0 0 65 20 20
2019 SO-07 0 44 26 19 7 4 0 46 27 27
2019 SO-08 18 24 18 18 24 0 0 41 41 17
2019 SO-10 0 34 0 40 26 0 0 34 66 12
2018 SO 10 34 18 22 14 2 0 46 36 422
2018 SO-03 5 38 20 23 13 2 0 43 36 106
2018 SO-04 11 36 17 17 17 4 0 48 35 84
2018 SO-05 5 29 15 28 21 2 0 35 49 58
2018 SO-06 19 35 19 15 11 0 0 54 27 26
2018 SO-07 5 38 20 28 10 0 0 43 38 40
2018 SO-08 12 46 12 23 8 0 0 58 31 26
2018 SO-09 17 42 8 17 17 0 0 58 33 12
2018 SO-10 8 27 13 33 19 0 0 34 53 15
2018 SO-11 25 17 8 42 8 0 0 42 50 12
2017 SO 11 32 17 24 15 0 0 44 39 182
2017 SO-00 20 20 20 30 10 0 0 40 40 10
2017 SO-03 11 24 7 37 21 0 0 35 58 38
2017 SO-04 14 31 27 12 16 0 0 46 28 34
2017 SO-05 0 31 27 33 9 0 0 31 42 18
2017 SO-06 8 46 13 26 8 0 0 53 33 15
2017 SO-07 7 50 20 9 14 0 0 57 23 16
2017 SO-08 9 64 9 9 9 0 0 73 18 11
2017 SO-10 19 0 22 26 33 0 0 19 59 11
2014 SO 10 28 18 27 16 1 0 39 44 324
2014 SO-02 0 14 14 39 33 0 0 14 71 12
2014 SO-03 10 28 19 23 19 1 0 38 43 77
2014 SO-04 10 36 19 25 10 0 0 46 35 62
2014 SO-05 6 32 12 32 17 0 0 38 49 35
2014 SO-06 24 32 9 12 24 0 0 56 35 20
2014 SO-07 7 22 17 41 9 0 4 31 52 28
2014 SO-08 7 40 13 27 13 0 0 47 40 15
2014 SO-10 5 35 30 10 20 0 0 40 30 11
2011 SO 12 29 19 23 17 1 0 41 40 554
2011 SO-01 13 23 34 17 13 0 0 35 30 24
2011 SO-02 13 23 21 30 10 4 0 38 40 30
2011 SO-03 9 33 24 19 14 0 0 42 34 106
2011 SO-04 17 36 15 20 11 1 0 53 31 112
2011 SO-05 12 32 15 18 24 0 0 43 42 62
2011 SO-06 8 20 11 36 24 0 0 28 61 45
2011 SO-07 10 27 15 27 22 0 0 37 49 41
2011 SO-08 5 11 21 42 21 0 0 16 63 19
2011 SO-09 5 18 23 14 41 0 0 23 55 22
2011 SO-10 6 50 9 35 0 0 0 56 35 12
2011 SO-11 11 14 16 43 16 0 0 25 59 19
2008 SO 9 31 19 25 15 1 0 40 40 369
2008 SO-01 10 18 24 35 14 0 0 28 49 16
2008 SO-02 19 33 17 26 4 0 0 53 30 28
2008 SO-03 10 30 19 25 14 1 0 40 40 78
2008 SO-04 11 35 20 26 8 0 0 46 34 63
2008 SO-05 9 46 12 12 17 3 0 57 30 33
2008 SO-06 3 21 22 32 19 3 0 25 53 33
2008 SO-07 0 19 15 26 37 4 0 19 65 27
2008 SO-08 5 35 20 15 25 0 0 40 40 20
2008 SO-09 12 18 24 41 6 0 0 29 47 17
2008 SO-10 6 40 18 24 12 0 0 46 36 17
2008 SO-11 13 20 27 20 20 0 0 33 40 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 24 39 15 12 9 0 1 64 21 261
2019 SO-03 21 36 22 11 8 0 2 58 19 58
2019 SO-04 20 46 13 12 5 0 3 68 18 58
2019 SO-05 18 39 13 18 8 0 3 59 27 23
2019 SO-06 34 46 5 10 0 5 0 84 11 20
2019 SO-07 33 41 7 15 4 0 0 74 19 27
2019 SO-08 29 41 12 6 12 0 0 71 18 17
2019 SO-10 15 26 26 0 34 0 0 40 34 12
2018 SO 24 41 14 10 8 1 2 68 18 428
2018 SO-03 24 32 21 11 6 2 4 60 18 107
2018 SO-04 16 52 13 13 5 0 1 69 18 85
2018 SO-05 24 40 17 7 11 2 0 65 18 58
2018 SO-06 34 42 0 8 12 0 4 79 21 26
2018 SO-07 31 43 10 7 10 0 0 74 17 42
2018 SO-08 30 52 7 7 4 0 0 81 11 27
2018 SO-09 42 42 0 8 8 0 0 83 17 12
2018 SO-10 6 36 20 12 12 6 7 49 28 16
2018 SO-11 25 42 0 17 8 0 8 73 27 12
2017 SO 26 38 14 13 8 1 1 65 21 182
2017 SO-00 50 10 10 20 10 0 0 60 30 10
2017 SO-03 21 41 13 18 7 0 0 62 25 38
2017 SO-04 25 37 10 14 11 0 3 64 25 34
2017 SO-05 21 43 19 9 9 0 0 64 17 18
2017 SO-06 38 46 11 6 0 0 0 84 6 15
2017 SO-07 27 43 14 14 3 0 0 70 16 16
2017 SO-08 45 27 18 9 0 0 0 73 9 11
2017 SO-10 19 26 11 22 22 0 0 45 44 11
2014 SO 24 37 14 13 9 1 2 63 23 323
2014 SO-02 0 39 10 29 23 0 0 39 52 12
2014 SO-03 20 41 15 10 13 0 1 62 24 77
2014 SO-04 27 38 19 13 2 0 2 66 15 61
2014 SO-05 25 28 18 17 9 3 0 54 27 35
2014 SO-06 41 44 0 6 9 0 0 85 15 20
2014 SO-07 26 37 15 0 19 0 4 66 19 28
2014 SO-08 27 33 7 20 7 0 7 64 29 15
2014 SO-10 25 40 5 20 10 0 0 65 30 11
2011 SO 20 34 15 15 13 1 3 56 29 553
2011 SO-01 17 31 22 17 9 0 4 51 27 24
2011 SO-02 18 32 17 11 20 0 4 51 32 30
2011 SO-03 20 40 14 8 15 2 1 62 23 106
2011 SO-04 27 27 19 17 10 0 1 54 27 111
2011 SO-05 21 30 19 14 12 2 3 54 27 62
2011 SO-06 11 35 7 23 15 0 9 51 42 45
2011 SO-07 24 37 7 15 15 0 2 63 30 41
2011 SO-08 21 47 11 16 5 0 0 68 21 19
2011 SO-09 14 36 18 18 14 0 0 50 32 22
2011 SO-10 6 26 17 44 6 0 0 33 50 12
2011 SO-11 11 52 11 16 11 0 0 63 27 19
2008 SO 20 38 14 11 13 1 2 60 25 369
2008 SO-01 3 28 7 4 42 7 10 37 55 16
2008 SO-02 31 40 10 11 4 0 4 74 15 28
2008 SO-03 24 35 19 13 9 0 1 59 22 78
2008 SO-04 25 36 15 15 9 0 0 60 25 63
2008 SO-05 18 40 22 6 11 0 3 60 18 33
2008 SO-06 25 40 6 8 12 0 9 71 22 33
2008 SO-07 4 30 19 11 37 0 0 34 48 27
2008 SO-08 10 55 15 0 20 0 0 65 20 20
2008 SO-09 12 35 29 12 12 0 0 47 24 17
2008 SO-10 24 47 6 12 6 0 5 75 19 17
2008 SO-11 20 40 7 20 7 7 0 64 29 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 30 29 19 11 9 0 2 60 20 260
2019 SO-03 26 30 23 11 7 2 2 58 18 57
2019 SO-04 32 30 12 16 9 0 2 62 25 58
2019 SO-05 29 44 13 9 4 0 0 73 13 23
2019 SO-06 49 25 20 5 0 0 0 75 5 20
2019 SO-07 15 26 37 11 11 0 0 41 22 27
2019 SO-08 24 29 18 0 29 0 0 53 29 17
2019 SO-10 17 26 23 0 9 0 26 57 11 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 55 8 7 4 5 3 18 80 12 257
2019 SO-03 65 5 5 5 4 4 12 83 11 57
2019 SO-04 45 11 9 2 6 2 25 77 10 56
2019 SO-05 77 5 5 5 0 9 0 90 5 22
2019 SO-06 61 0 10 0 0 5 24 86 0 20
2019 SO-07 44 4 7 19 4 4 19 62 29 27
2019 SO-08 41 6 6 6 12 6 24 67 25 17
2019 SO-10 32 26 0 0 9 0 34 87 13 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 29 25 23 12 7 1 3 56 20 256
2019 SO-03 33 29 23 7 3 0 4 65 11 55
2019 SO-04 32 24 18 11 8 2 5 61 20 58
2019 SO-05 22 18 23 32 5 0 0 40 36 22
2019 SO-06 24 25 35 10 0 5 0 52 11 20
2019 SO-07 19 33 37 4 7 0 0 52 11 27
2019 SO-08 19 25 19 25 13 0 0 44 38 16
2019 SO-10 9 23 43 9 0 0 17 39 10 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 28 26 26 9 7 2 3 56 17 257
2019 SO-03 33 22 33 5 3 0 4 57 9 55
2019 SO-04 28 24 23 9 7 2 7 58 17 58
2019 SO-05 26 19 28 22 5 0 0 45 27 22
2019 SO-06 29 25 25 10 0 10 0 61 11 20
2019 SO-07 19 41 26 7 7 0 0 59 15 27
2019 SO-08 24 29 18 18 12 0 0 53 29 17
2019 SO-10 9 23 43 0 17 0 9 35 19 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 36 28 15 10 7 2 2 67 17 257
2019 SO-03 37 32 11 11 5 0 3 72 17 55
2019 SO-04 36 27 14 11 9 3 1 65 20 58
2019 SO-05 38 27 9 12 13 0 0 65 26 23
2019 SO-06 25 46 10 10 0 5 4 78 11 20
2019 SO-07 42 23 31 4 0 0 0 65 4 26
2019 SO-08 47 12 18 12 12 0 0 59 24 17
2019 SO-10 15 26 26 17 9 0 9 44 28 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 64 20 8 2 1 0 4 88 4 258
2019 SO-03 62 20 9 2 1 1 4 87 3 55
2019 SO-04 55 26 14 0 3 0 1 82 3 58
2019 SO-05 78 9 0 13 0 0 0 87 13 23
2019 SO-06 76 10 10 0 0 0 4 89 0 20
2019 SO-07 67 26 7 0 0 0 0 93 0 27
2019 SO-08 82 12 0 0 0 0 6 100 0 17
2019 SO-10 66 0 0 0 9 0 26 89 11 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 69 12 8 3 3 2 3 85 6 257
2019 SO-03 74 9 9 2 3 1 2 85 5 56
2019 SO-04 73 9 7 2 4 2 3 87 6 57
2019 SO-05 69 22 0 9 0 0 0 91 9 23
2019 SO-06 80 5 10 0 5 0 0 85 5 20
2019 SO-07 67 7 19 4 4 0 0 74 7 27
2019 SO-08 59 35 6 0 0 0 0 94 0 17
2019 SO-10 40 0 17 9 0 9 26 61 13 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 69 9 7 3 3 2 8 86 6 259
2019 SO-03 70 15 9 0 1 0 5 89 1 56
2019 SO-04 69 7 5 4 8 2 5 81 13 58
2019 SO-05 73 9 0 4 4 0 9 90 10 23
2019 SO-06 65 5 5 5 0 5 15 87 6 20
2019 SO-07 74 11 7 0 0 0 7 92 0 27
2019 SO-08 82 0 6 6 0 0 6 88 6 17
2019 SO-10 66 0 9 0 0 0 26 89 0 12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 19 39 19 16 7 0 0 58 22 258
2019 SO-03 16 36 23 16 9 0 0 52 25 56
2019 SO-04 15 28 27 25 5 0 0 43 30 56
2019 SO-05 21 44 17 9 9 0 0 65 18 23
2019 SO-06 33 43 14 5 0 5 0 80 5 21
2019 SO-07 18 46 18 14 4 0 0 64 18 28
2019 SO-08 6 59 12 18 6 0 0 65 24 17
2019 SO-10 9 40 0 26 26 0 0 49 51 12
2018 SO 21 42 15 13 7 0 0 64 21 423
2018 SO-03 21 39 18 14 7 0 1 61 21 105
2018 SO-04 18 35 16 22 10 0 0 53 31 83
2018 SO-05 17 48 17 10 7 0 0 65 17 57
2018 SO-06 19 54 15 4 8 0 0 73 11 26
2018 SO-07 31 43 12 7 7 0 0 74 14 42
2018 SO-08 15 48 11 19 7 0 0 63 26 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 19 43 7 12 18 0 0 63 30 16
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 26 40 12 10 12 0 0 66 23 182
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 18 49 9 9 15 0 0 67 24 38
2017 SO-04 21 33 17 17 11 0 0 54 29 34
2017 SO-05 52 33 0 6 9 0 0 85 15 18
2017 SO-06 23 41 18 11 8 0 0 64 18 15
2017 SO-07 41 30 14 14 3 0 0 70 16 16
2017 SO-08 27 27 27 18 0 0 0 55 18 11
2017 SO-10 11 45 0 11 33 0 0 56 44 11
2014 SO 26 47 11 11 6 0 0 73 16 317
2014 SO-02 24 57 0 0 19 0 0 81 19 12
2014 SO-03 25 50 7 12 5 0 0 76 17 74
2014 SO-04 23 56 8 10 4 0 0 79 13 60
2014 SO-05 20 58 15 3 3 0 0 78 6 35
2014 SO-06 38 44 3 0 15 0 0 82 15 20
2014 SO-07 37 35 15 13 0 0 0 72 13 28
2014 SO-08 20 33 20 27 0 0 0 53 27 15
2014 SO-10 45 9 36 9 0 0 0 55 9 12
2011 SO 20 46 16 9 8 0 0 67 17 554
2011 SO-01 13 34 24 15 13 0 0 47 28 24
2011 SO-02 9 46 26 11 10 0 0 54 20 30
2011 SO-03 22 46 20 6 5 0 0 69 11 106
2011 SO-04 21 45 14 9 9 1 1 68 18 112
2011 SO-05 27 40 18 8 8 0 0 66 16 62
2011 SO-06 18 40 21 5 18 0 0 57 22 45
2011 SO-07 20 59 5 10 7 0 0 78 17 41
2011 SO-08 5 58 26 5 5 0 0 63 11 19
2011 SO-09 18 55 0 18 9 0 0 73 27 22
2011 SO-10 30 35 26 9 0 0 0 65 9 12
2011 SO-11 14 54 11 16 5 0 0 68 21 19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 17 40 22 15 6 0 0 57 21 258
2019 SO-03 12 41 29 13 5 0 0 53 18 56
2019 SO-04 15 31 24 21 9 0 0 46 29 57
2019 SO-05 21 44 17 18 0 0 0 65 18 23
2019 SO-06 39 40 15 5 0 0 0 80 5 20
2019 SO-07 18 50 18 11 4 0 0 68 14 28
2019 SO-08 6 53 12 18 12 0 0 59 29 17
2019 SO-10 0 34 40 17 9 0 0 34 26 12
2018 SO 21 39 25 9 5 0 0 60 14 422
2018 SO-03 21 45 18 9 5 0 1 67 15 105
2018 SO-04 22 29 25 14 10 0 0 51 24 83
2018 SO-05 16 41 33 5 5 0 0 56 10 57
2018 SO-06 19 54 11 11 4 0 0 73 15 26
2018 SO-07 31 33 26 7 2 0 0 64 10 42
2018 SO-08 11 44 37 7 0 0 0 56 7 27
2018 SO-09 42 25 25 8 0 0 0 67 8 12
2018 SO-10 6 25 44 18 6 0 0 31 24 16
2018 SO-11 8 75 8 8 0 0 0 83 8 12
2017 SO 22 36 20 13 8 0 0 58 21 182
2017 SO-00 10 20 20 10 40 0 0 30 50 10
2017 SO-03 24 31 21 17 7 0 0 55 24 38
2017 SO-04 23 29 20 23 4 0 0 53 27 34
2017 SO-05 27 40 19 6 9 0 0 67 15 18
2017 SO-06 15 51 15 8 11 0 0 67 18 15
2017 SO-07 27 50 14 7 3 0 0 77 9 16
2017 SO-08 9 64 18 9 0 0 0 73 9 11
2017 SO-10 15 33 19 11 22 0 0 48 33 11
2014 SO 26 40 20 9 5 0 0 66 14 319
2014 SO-02 14 53 10 13 10 0 0 67 23 12
2014 SO-03 28 43 13 9 6 1 0 71 16 75
2014 SO-04 26 41 23 9 2 0 0 66 11 60
2014 SO-05 32 49 9 6 3 0 0 82 9 35
2014 SO-06 41 41 6 6 6 0 0 82 12 20
2014 SO-07 41 33 22 4 0 0 0 74 4 28
2014 SO-08 7 60 27 7 0 0 0 67 7 15
2014 SO-10 18 45 18 18 0 0 0 64 18 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 18 43 21 14 4 0 0 61 18 260
2019 SO-03 17 51 18 11 3 0 0 68 14 56
2019 SO-04 21 35 26 14 4 0 0 57 17 57
2019 SO-05 12 48 21 18 0 0 0 61 18 23
2019 SO-06 28 39 19 14 0 0 0 66 14 21
2019 SO-07 7 54 32 4 4 0 0 61 7 28
2019 SO-08 18 41 18 6 18 0 0 59 24 17
2019 SO-10 17 23 17 34 9 0 0 40 43 12
2018 SO 16 40 26 12 6 1 0 56 18 421
2018 SO-03 21 41 24 7 6 1 0 63 13 104
2018 SO-04 10 46 22 16 6 1 0 56 22 83
2018 SO-05 7 50 34 4 6 0 0 57 9 56
2018 SO-06 24 38 19 11 8 0 0 62 19 26
2018 SO-07 12 40 29 14 2 2 0 54 17 42
2018 SO-08 7 33 44 15 0 0 0 41 15 27
2018 SO-09 33 0 33 33 0 0 0 33 33 12
2018 SO-10 13 25 19 24 18 0 0 38 42 16
2018 SO-11 33 42 0 17 8 0 0 75 25 12
2017 SO 18 40 16 15 9 1 1 59 24 182
2017 SO-00 20 20 10 0 40 0 10 44 44 10
2017 SO-03 15 33 21 18 13 0 0 48 31 38
2017 SO-04 26 40 10 20 4 0 0 66 24 34
2017 SO-05 27 27 25 12 9 0 0 54 21 18
2017 SO-06 18 38 13 23 0 0 8 61 25 15
2017 SO-07 7 64 27 0 3 0 0 70 3 16
2017 SO-08 18 45 27 9 0 0 0 64 9 11
2017 SO-10 11 45 0 33 11 0 0 56 44 11
2014 SO 22 46 20 9 3 0 0 68 12 319
2014 SO-02 19 48 13 19 0 0 0 67 19 12
2014 SO-03 24 54 17 1 3 0 0 79 4 75
2014 SO-04 24 47 14 12 4 0 0 71 15 60
2014 SO-05 20 55 18 3 3 0 0 75 6 35
2014 SO-06 29 26 35 0 9 0 0 56 9 20
2014 SO-07 48 17 28 7 0 0 0 65 7 28
2014 SO-08 7 53 13 27 0 0 0 60 27 15
2014 SO-10 9 55 9 18 9 0 0 64 27 12
2011 SO 25 42 20 8 4 1 1 68 11 554
2011 SO-01 9 34 33 4 7 4 9 49 13 24
2011 SO-02 17 49 31 0 0 4 0 68 0 30
2011 SO-03 30 49 14 4 2 2 0 80 6 106
2011 SO-04 28 41 19 6 4 0 2 70 10 112
2011 SO-05 32 38 26 3 2 0 0 69 5 62
2011 SO-06 19 36 23 11 11 0 0 55 22 45
2011 SO-07 15 54 17 10 5 0 0 68 15 41
2011 SO-08 21 32 26 16 5 0 0 53 21 19
2011 SO-09 23 32 27 18 0 0 0 55 18 22
2011 SO-10 13 44 26 17 0 0 0 56 17 12
2011 SO-11 9 43 27 11 11 0 0 52 21 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 8 39 28 15 7 3 0 48 23 260
2019 SO-03 8 33 34 11 8 5 0 44 20 57
2019 SO-04 7 34 29 17 10 3 0 42 28 58
2019 SO-05 8 44 17 27 4 0 0 52 31 23
2019 SO-06 18 63 5 10 5 0 0 81 14 21
2019 SO-07 4 43 21 25 7 0 0 46 32 28
2019 SO-08 0 53 24 12 12 0 0 53 24 17
2019 SO-10 0 15 60 17 9 0 0 15 26 12
2018 SO 8 37 30 17 5 3 0 46 23 428
2018 SO-03 5 30 36 20 7 3 0 36 27 107
2018 SO-04 6 40 30 14 7 2 0 47 22 85
2018 SO-05 7 26 38 17 7 5 0 34 25 58
2018 SO-06 19 43 8 31 0 0 0 62 31 26
2018 SO-07 2 45 33 14 5 0 0 48 19 42
2018 SO-08 0 52 26 19 4 0 0 52 22 27
2018 SO-09 17 58 17 8 0 0 0 75 8 12
2018 SO-10 0 56 20 18 6 0 0 56 24 16
2018 SO-11 17 33 17 17 0 17 0 60 20 12
2017 SO 9 32 23 22 9 4 0 43 33 182
2017 SO-00 0 20 0 40 20 20 0 25 75 10
2017 SO-03 10 18 27 35 7 3 0 29 44 38
2017 SO-04 10 43 22 10 9 6 0 56 20 34
2017 SO-05 2 33 31 12 15 6 0 38 29 18
2017 SO-06 8 11 38 44 0 0 0 18 44 15
2017 SO-07 7 36 41 14 3 0 0 43 16 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 19 33 11 4 33 0 0 52 37 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 17 30 19 16 17 0 1 48 33 260
2019 SO-03 20 30 21 11 16 0 2 51 27 56
2019 SO-04 18 34 22 9 18 0 0 52 27 57
2019 SO-05 8 53 12 13 9 0 4 64 23 23
2019 SO-06 23 29 10 19 19 0 0 52 39 21
2019 SO-07 14 25 21 25 14 0 0 39 39 28
2019 SO-08 6 24 18 29 24 0 0 29 53 17
2019 SO-10 15 34 9 26 17 0 0 49 43 12
2018 SO 13 33 25 17 9 1 1 48 27 422
2018 SO-03 14 40 24 13 6 2 1 56 20 104
2018 SO-04 11 36 29 11 11 0 2 48 22 83
2018 SO-05 9 30 33 14 13 0 2 39 27 57
2018 SO-06 19 15 16 38 11 0 0 34 50 26
2018 SO-07 2 38 24 24 12 0 0 40 36 42
2018 SO-08 11 33 19 26 11 0 0 44 37 27
2018 SO-09 8 33 50 8 0 0 0 42 8 12
2018 SO-10 13 38 12 18 18 0 0 52 36 16
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 16 26 15 18 25 0 1 42 43 182
2017 SO-00 10 20 10 10 50 0 0 30 60 10
2017 SO-03 15 18 18 18 30 0 0 34 48 38
2017 SO-04 17 26 17 17 23 0 0 43 40 34
2017 SO-05 27 21 19 19 15 0 0 48 33 18
2017 SO-06 18 15 15 15 36 0 0 33 51 15
2017 SO-07 7 23 34 14 23 0 0 30 36 16
2017 SO-08 0 27 9 45 18 0 0 27 64 11
2017 SO-10 19 26 0 11 33 0 11 51 49 11
2014 SO 15 32 21 19 12 0 1 47 32 319
2014 SO-02 19 10 29 10 33 0 0 29 42 12
2014 SO-03 21 37 15 11 16 0 0 58 27 75
2014 SO-04 14 48 17 16 5 0 0 62 21 60
2014 SO-05 9 28 25 31 8 0 0 37 38 35
2014 SO-06 29 12 9 32 18 0 0 41 50 20
2014 SO-07 7 32 28 30 4 0 0 39 33 28
2014 SO-08 0 27 40 27 7 0 0 27 33 15
2014 SO-10 27 9 9 45 0 0 9 40 50 12
2011 SO 18 33 21 15 11 0 1 51 27 553
2011 SO-01 24 30 13 17 13 3 0 56 31 24
2011 SO-02 17 34 24 11 10 3 4 54 21 30
2011 SO-03 18 34 19 15 13 0 1 53 28 106
2011 SO-04 18 38 21 9 13 0 2 56 23 112
2011 SO-05 19 35 18 14 13 0 2 55 27 62
2011 SO-06 9 33 24 22 11 0 0 42 34 45
2011 SO-07 15 29 27 15 12 2 0 45 28 41
2011 SO-08 5 16 37 32 11 0 0 21 42 19
2011 SO-09 5 41 23 9 23 0 0 45 32 22
2011 SO-10 6 41 35 17 0 0 0 48 17 12
2011 SO-11 20 27 16 32 5 0 0 46 37 19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 24 43 17 10 5 0 1 68 15 260
2019 SO-03 35 42 15 7 0 0 0 78 7 57
2019 SO-04 31 33 16 13 4 0 3 66 17 56
2019 SO-05 21 53 13 0 12 0 0 74 12 23
2019 SO-06 19 34 14 19 10 0 4 55 30 21
2019 SO-07 7 68 21 4 0 0 0 75 4 28
2019 SO-08 12 53 18 6 12 0 0 65 18 17
2019 SO-10 23 43 9 9 17 0 0 66 26 12
2018 SO 29 40 17 9 3 1 1 71 12 422
2018 SO-03 41 45 12 1 0 1 0 87 1 105
2018 SO-04 33 34 16 7 8 0 2 68 16 83
2018 SO-05 31 42 14 11 2 0 0 73 13 57
2018 SO-06 23 46 15 16 0 0 0 69 16 26
2018 SO-07 17 52 21 10 0 0 0 69 10 42
2018 SO-08 27 42 12 19 0 0 0 69 19 26
2018 SO-09 8 33 25 25 8 0 0 42 33 12
2018 SO-10 13 38 24 24 0 0 0 52 24 16
2018 SO-11 25 8 33 17 8 0 8 36 27 12
2017 SO 28 38 18 9 3 0 3 68 13 181
2017 SO-00 0 30 20 10 20 0 20 38 38 10
2017 SO-03 37 42 15 6 0 0 0 79 6 38
2017 SO-04 39 37 11 3 4 0 5 80 8 34
2017 SO-05 34 51 0 13 2 0 0 85 15 17
2017 SO-06 38 33 15 3 0 0 11 80 3 15
2017 SO-07 14 30 36 7 14 0 0 43 20 16
2017 SO-08 9 55 0 36 0 0 0 64 36 11
2017 SO-10 4 37 37 22 0 0 0 41 22 11
2014 SO 31 42 15 7 3 0 1 74 10 318
2014 SO-02 29 61 10 0 0 0 0 90 0 12
2014 SO-03 43 44 11 1 1 0 0 86 3 75
2014 SO-04 42 35 12 7 2 0 1 79 9 60
2014 SO-05 34 31 22 8 6 0 0 65 14 35
2014 SO-06 21 47 21 12 0 0 0 68 12 20
2014 SO-07 27 40 19 9 0 0 4 70 10 27
2014 SO-08 13 60 7 13 7 0 0 73 20 15
2014 SO-10 18 27 18 27 0 0 9 50 30 12
2011 SO 23 38 22 10 5 0 2 62 15 552
2011 SO-01 18 30 13 13 26 0 0 48 39 24
2011 SO-02 25 41 25 7 0 0 2 68 7 30
2011 SO-03 39 43 12 5 0 0 2 83 5 106
2011 SO-04 27 36 24 8 3 0 3 64 11 111
2011 SO-05 21 49 21 6 3 0 0 70 9 62
2011 SO-06 16 30 28 16 9 0 0 46 26 44
2011 SO-07 7 37 32 15 5 0 5 46 21 41
2011 SO-08 11 32 37 11 11 0 0 42 21 19
2011 SO-09 9 32 27 23 9 0 0 41 32 22
2011 SO-10 24 15 35 17 9 0 0 39 26 12
2011 SO-11 5 27 41 27 0 0 0 32 27 19
2008 SO 22 44 21 7 6 0 0 67 12 368
2008 SO-01 3 24 18 14 35 7 0 29 52 16
2008 SO-02 24 54 14 4 4 0 0 78 8 27
2008 SO-03 34 38 24 3 1 0 0 72 4 78
2008 SO-04 26 38 18 10 8 0 0 64 18 63
2008 SO-05 29 46 19 3 3 0 0 75 6 33
2008 SO-06 19 62 13 0 6 0 0 81 6 32
2008 SO-07 7 63 22 0 7 0 0 70 7 27
2008 SO-08 19 38 24 14 5 0 0 57 19 21
2008 SO-09 12 59 24 6 0 0 0 71 6 17
2008 SO-10 12 47 23 6 12 0 0 59 18 17
2008 SO-11 20 33 20 27 0 0 0 53 27 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 20 19 13 4 12 2 31 57 24 260
2019 SO-03 30 23 13 5 7 0 22 68 15 58
2019 SO-04 10 14 17 5 17 2 34 38 35 58
2019 SO-05 22 17 8 13 9 4 26 56 32 23
2019 SO-06 29 15 0 0 10 0 46 81 19 20
2019 SO-07 15 23 4 0 12 0 46 71 21 26
2019 SO-08 0 24 24 0 18 0 35 36 27 17
2019 SO-10 15 9 26 9 17 0 26 32 34 12
2017 SO 17 14 10 5 12 2 39 54 29 182
2017 SO-00 10 0 10 10 50 0 20 13 75 10
2017 SO-03 28 14 7 6 4 0 41 72 16 38
2017 SO-04 8 17 10 4 9 0 51 52 28 34
2017 SO-05 27 0 9 6 9 0 50 54 29 18
2017 SO-06 8 11 0 8 18 0 56 41 59 15
2017 SO-07 14 20 14 3 7 7 36 60 17 16
2017 SO-08 0 27 27 0 18 0 27 38 25 11
2017 SO-10 30 15 11 11 11 0 22 58 28 11
2014 SO 21 18 14 3 6 2 36 63 14 320
2014 SO-02 16 27 11 0 15 0 32 63 22 11
2014 SO-03 28 22 9 4 9 3 25 70 18 75
2014 SO-04 8 27 15 7 4 0 40 57 18 60
2014 SO-05 29 14 17 3 5 0 32 64 11 35
2014 SO-06 29 15 24 0 15 0 18 54 18 20
2014 SO-07 22 7 15 4 0 0 52 62 8 28
2014 SO-08 7 7 7 0 13 0 67 40 40 15
2014 SO-10 18 9 0 0 0 9 64 100 0 12
2011 SO 13 20 17 10 12 2 26 47 31 553
2011 SO-01 28 13 29 4 17 4 4 45 24 24
2011 SO-02 12 25 14 11 13 0 26 49 32 30
2011 SO-03 17 27 16 9 9 1 21 56 23 106
2011 SO-04 14 17 20 11 12 0 26 42 31 112
2011 SO-05 14 24 13 7 15 2 26 52 30 62
2011 SO-06 8 21 8 6 14 5 38 51 35 45
2011 SO-07 7 17 17 20 20 0 20 30 48 41
2011 SO-08 11 0 26 11 16 5 32 17 42 19
2011 SO-09 5 14 14 23 18 0 27 25 56 22
2011 SO-10 0 15 17 0 0 9 59 46 0 12
2011 SO-11 5 21 11 5 11 0 46 50 30 19

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 SO 28 45 27 261
2019 SO-03 32 53 16 57
2019 SO-04 20 46 34 58
2019 SO-05 21 47 31 23
2019 SO-06 23 34 43 21
2019 SO-07 43 36 21 28
2019 SO-08 53 35 12 17
2019 SO-10 43 23 34 12
2018 SO 33 45 22 419
2018 SO-03 28 45 26 106
2018 SO-04 25 54 22 80
2018 SO-05 41 37 23 57
2018 SO-06 35 46 19 26
2018 SO-07 46 29 24 41
2018 SO-08 37 52 11 27
2018 SO-09 55 36 9 11
2018 SO-10 49 38 12 16
2018 SO-11 17 50 33 12
2017 SO 24 41 35 182
2017 SO-00 30 40 30 10
2017 SO-03 20 35 44 38
2017 SO-04 17 56 27 34
2017 SO-05 21 37 42 18
2017 SO-06 29 15 56 15
2017 SO-07 27 43 30 16
2017 SO-08 36 27 36 11
2017 SO-10 48 30 22 11
2014 SO 25 55 21 324
2014 SO-02 18 34 48 12
2014 SO-03 24 54 22 77
2014 SO-04 14 62 24 61
2014 SO-05 34 46 20 35
2014 SO-06 38 41 21 20
2014 SO-07 15 55 30 28
2014 SO-08 40 60 0 15
2014 SO-10 32 59 9 12
2011 SO 26 56 19 553
2011 SO-01 20 52 29 24
2011 SO-02 28 47 25 30
2011 SO-03 27 59 15 106
2011 SO-04 24 59 17 111
2011 SO-05 25 53 23 62
2011 SO-06 33 53 14 45
2011 SO-07 20 51 29 41
2011 SO-08 26 74 0 19
2011 SO-09 27 55 18 22
2011 SO-10 26 56 17 12
2011 SO-11 32 41 27 19

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 SO 21 47 8 20 0 4 72
2019 SO-03 11 56 16 17 0 0 18
2019 SO-04 47 35 9 9 0 0 12
2019 SO-07 9 64 0 18 0 9 11
2018 SO 34 30 4 27 1 4 138
2018 SO-03 33 32 10 19 6 0 31
2018 SO-04 29 33 0 38 0 0 21
2018 SO-05 27 35 4 35 0 0 23
2018 SO-07 18 47 6 12 0 18 17
2018 SO-08 30 40 0 20 0 10 10
2017 SO 29 44 2 21 0 2 45
2014 SO 41 30 4 20 9999 4 78
2014 SO-03 21 37 8 34 9999 0 18
2014 SO-05 55 27 0 9 9999 9 12
2011 SO 44 29 4 18 9999 6 136
2011 SO-03 46 37 3 14 9999 0 28
2011 SO-04 37 21 4 25 9999 13 24
2011 SO-05 42 29 0 15 9999 15 14
2011 SO-06 47 21 0 28 9999 5 15
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 33 45 15 5 3 0 0 78 8 258
2019 SO-03 26 55 15 2 2 0 0 82 4 56
2019 SO-04 43 36 16 5 0 0 0 79 5 56
2019 SO-05 26 39 22 9 3 0 0 65 12 23
2019 SO-06 42 48 5 5 0 0 0 90 5 21
2019 SO-07 29 46 21 0 4 0 0 75 4 28
2019 SO-08 41 35 12 6 6 0 0 76 12 17
2019 SO-10 15 68 0 9 9 0 0 83 17 12
2018 SO 34 45 11 7 2 0 1 80 8 421
2018 SO-03 34 49 11 2 3 0 1 84 5 105
2018 SO-04 37 37 16 8 1 0 0 75 10 83
2018 SO-05 31 46 12 9 2 0 0 77 10 57
2018 SO-06 34 50 8 0 4 0 4 88 4 26
2018 SO-07 24 48 12 17 0 0 0 71 17 42
2018 SO-08 24 64 12 0 0 0 0 88 0 25
2018 SO-09 42 42 8 8 0 0 0 83 8 12
2018 SO-10 39 42 0 12 6 0 0 82 18 16
2018 SO-11 42 50 8 0 0 0 0 92 0 12
2017 SO 34 41 13 7 6 0 0 75 12 182
2017 SO-00 30 40 0 20 10 0 0 70 30 10
2017 SO-03 22 47 20 9 3 0 0 69 11 38
2017 SO-04 32 51 7 7 3 0 0 83 10 34
2017 SO-05 31 42 19 6 2 0 0 73 9 18
2017 SO-06 56 41 3 0 0 0 0 97 0 15
2017 SO-07 30 43 14 7 7 0 0 73 14 16
2017 SO-08 55 27 9 9 0 0 0 82 9 11
2017 SO-10 56 0 11 11 22 0 0 56 33 11
2014 SO 32 49 11 4 2 1 0 83 6 319
2014 SO-02 23 58 19 0 0 0 0 81 0 12
2014 SO-03 25 56 9 6 1 3 0 83 7 75
2014 SO-04 39 49 8 4 0 0 0 88 4 60
2014 SO-05 28 48 15 3 6 0 0 75 9 35
2014 SO-06 38 53 3 6 0 0 0 91 6 20
2014 SO-07 26 54 13 4 4 0 0 80 7 28
2014 SO-08 40 47 7 0 7 0 0 87 7 15
2014 SO-10 55 27 0 9 0 9 0 90 10 12
2011 SO 27 48 14 7 3 1 0 76 10 554
2011 SO-01 37 37 13 0 9 0 4 78 9 24
2011 SO-02 18 61 11 11 0 0 0 79 11 30
2011 SO-03 22 57 16 5 1 0 0 78 6 106
2011 SO-04 34 41 15 6 3 1 0 76 9 112
2011 SO-05 31 46 16 2 3 2 0 78 5 62
2011 SO-06 19 59 5 5 11 2 0 80 16 45
2011 SO-07 29 37 20 10 2 2 0 68 13 41
2011 SO-08 16 47 21 5 11 0 0 63 16 19
2011 SO-09 23 55 9 14 0 0 0 77 14 22
2011 SO-10 48 26 17 9 0 0 0 74 9 12
2011 SO-11 30 43 5 21 0 0 0 73 21 19
2008 SO 41 39 11 6 1 1 0 81 7 366
2008 SO-01 58 21 7 7 7 0 0 79 14 16
2008 SO-02 53 20 15 12 0 0 0 73 12 26
2008 SO-03 38 39 14 7 0 0 1 79 7 77
2008 SO-04 49 35 11 5 0 0 0 84 5 62
2008 SO-05 37 39 12 3 1 6 0 82 5 33
2008 SO-06 25 53 12 9 0 0 0 78 9 33
2008 SO-07 19 55 11 11 4 0 0 74 15 27
2008 SO-08 52 29 14 0 5 0 0 81 5 21
2008 SO-09 47 47 6 0 0 0 0 94 0 17
2008 SO-10 47 41 6 6 0 0 0 88 6 17
2008 SO-11 47 33 13 7 0 0 0 80 7 15

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 12 45 18 18 5 1 0 58 23 261
2019 SO-03 14 42 13 19 8 4 0 58 29 58
2019 SO-04 16 30 31 18 4 0 1 47 22 58
2019 SO-05 3 53 18 18 8 0 0 56 26 23
2019 SO-06 9 51 20 20 0 0 0 60 20 20
2019 SO-07 0 67 15 11 7 0 0 67 19 27
2019 SO-08 18 59 6 18 0 0 0 76 18 17
2019 SO-10 0 49 17 17 17 0 0 49 34 12
2018 SO 8 40 26 16 9 2 0 49 25 422
2018 SO-03 10 41 21 15 10 2 0 53 26 106
2018 SO-04 6 37 27 20 6 4 0 44 27 84
2018 SO-05 0 38 24 19 17 2 0 38 37 58
2018 SO-06 4 57 24 8 8 0 0 61 15 26
2018 SO-07 3 38 33 23 5 0 0 40 28 40
2018 SO-08 12 42 35 8 4 0 0 54 12 26
2018 SO-09 0 67 17 17 0 0 0 67 17 12
2018 SO-10 0 27 41 19 13 0 0 27 32 15
2018 SO-11 8 50 33 0 8 0 0 58 8 12
2017 SO 12 29 27 18 13 1 0 41 31 182
2017 SO-00 20 40 0 20 20 0 0 60 40 10
2017 SO-03 11 23 35 11 18 0 0 35 30 38
2017 SO-04 14 25 29 21 10 0 1 39 31 34
2017 SO-05 19 25 36 0 21 0 0 43 21 18
2017 SO-06 8 33 18 30 11 0 0 41 41 15
2017 SO-07 0 34 50 9 7 0 0 34 16 16
2017 SO-08 18 27 18 27 0 9 0 50 30 11
2017 SO-10 4 48 15 22 11 0 0 52 33 11
2014 SO 10 40 27 15 5 3 0 52 21 323
2014 SO-02 0 14 48 37 0 0 0 14 37 12
2014 SO-03 9 46 22 11 8 4 0 57 19 77
2014 SO-04 15 44 29 11 0 2 0 59 11 62
2014 SO-05 11 29 37 13 8 3 0 41 21 34
2014 SO-06 21 53 6 21 0 0 0 74 21 20
2014 SO-07 11 30 24 22 6 4 4 44 30 28
2014 SO-08 7 40 33 13 7 0 0 47 20 15
2014 SO-10 0 41 23 36 0 0 0 41 36 12
2011 SO 10 36 27 16 10 2 0 47 26 553
2011 SO-01 11 41 26 13 9 0 0 53 22 24
2011 SO-02 10 39 25 7 17 4 0 50 24 30
2011 SO-03 15 30 34 13 3 5 0 47 17 105
2011 SO-04 11 38 26 11 12 2 1 50 23 112
2011 SO-05 7 40 25 19 9 0 0 47 28 62
2011 SO-06 8 31 27 21 14 0 0 39 34 45
2011 SO-07 5 44 20 27 5 0 0 49 32 41
2011 SO-08 5 21 32 32 11 0 0 26 42 19
2011 SO-09 5 36 23 9 27 0 0 41 36 22
2011 SO-10 6 41 26 26 0 0 0 48 26 12
2011 SO-11 9 27 21 16 27 0 0 36 43 19

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 7 21 43 21 6 0 2 28 28 261
2019 SO-03 5 19 32 28 12 2 2 42 25 57
2019 SO-04 7 14 47 20 11 0 1 32 21 57
2019 SO-05 8 13 57 21 0 0 0 21 21 23
2019 SO-06 5 19 53 14 0 0 8 16 26 21
2019 SO-07 11 32 29 29 0 0 0 29 43 28
2019 SO-08 0 24 47 29 0 0 0 29 24 17
2019 SO-10 9 43 43 6 0 0 0 6 51 12
2018 SO 9 23 39 23 3 1 2 27 33 421
2018 SO-03 9 12 48 26 2 1 1 28 22 105
2018 SO-04 6 24 31 29 5 1 4 36 32 83
2018 SO-05 6 19 38 30 3 0 3 34 26 57
2018 SO-06 4 20 34 31 4 4 4 37 26 26
2018 SO-07 14 24 40 21 0 0 0 21 38 42
2018 SO-08 4 27 58 12 0 0 0 12 31 26
2018 SO-09 8 25 33 33 0 0 0 33 33 12
2018 SO-10 30 32 31 6 0 0 0 6 63 16
2018 SO-11 8 58 25 8 0 0 0 8 67 12
2017 SO 10 27 36 18 6 1 3 25 38 180
2017 SO-00 20 50 10 0 10 0 10 11 78 10
2017 SO-03 14 25 26 27 9 0 0 35 39 37
2017 SO-04 0 26 36 21 11 3 3 34 28 34
2017 SO-05 15 12 40 19 6 0 9 27 30 18
2017 SO-06 18 23 36 23 0 0 0 23 41 15
2017 SO-07 10 36 22 17 0 7 7 20 54 15
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2017 SO-10 11 4 74 11 0 0 0 11 15 11
2014 SO 9 25 37 21 7 1 1 28 35 318
2014 SO-02 0 19 39 24 18 0 0 42 19 12
2014 SO-03 7 25 37 23 9 0 0 31 32 74
2014 SO-04 6 28 27 29 10 0 0 39 35 60
2014 SO-05 9 22 34 23 9 3 0 33 32 35
2014 SO-06 3 29 35 24 9 0 0 32 32 20
2014 SO-07 7 24 56 13 0 0 0 13 31 28
2014 SO-08 20 20 27 27 0 0 7 29 43 15
2014 SO-10 18 64 0 5 14 0 0 18 82 12
2011 SO 11 26 33 19 7 1 3 27 39 552
2011 SO-01 7 34 33 17 4 4 0 22 43 24
2011 SO-02 11 27 32 22 9 0 0 31 38 30
2011 SO-03 7 18 30 26 13 1 5 42 26 105
2011 SO-04 7 27 31 24 5 0 6 31 36 112
2011 SO-05 9 21 43 19 3 1 3 24 31 62
2011 SO-06 19 36 24 11 5 0 5 17 58 45
2011 SO-07 17 29 29 20 5 0 0 24 46 41
2011 SO-08 21 21 32 21 5 0 0 26 42 19
2011 SO-09 23 41 27 9 0 0 0 9 64 22
2011 SO-10 9 26 56 9 0 0 0 9 35 12
2011 SO-11 16 32 30 16 5 0 0 21 48 19
2008 SO 9 31 34 16 7 0 2 24 41 365
2008 SO-01 35 27 21 11 7 0 0 18 62 16
2008 SO-02 0 39 27 19 15 0 0 34 39 27
2008 SO-03 1 26 42 21 8 0 1 29 28 75
2008 SO-04 7 34 27 17 14 0 2 31 42 62
2008 SO-05 5 31 33 22 3 0 6 27 38 33
2008 SO-06 12 19 34 28 0 3 3 30 34 33
2008 SO-07 19 30 37 4 11 0 0 15 49 27
2008 SO-08 24 38 29 10 0 0 0 10 62 21
2008 SO-09 24 35 35 6 0 0 0 6 59 17
2008 SO-10 0 40 42 12 6 0 0 18 40 17
2008 SO-11 13 40 40 7 0 0 0 7 53 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 16 25 32 17 7 2 1 25 42 260
2019 SO-03 14 18 40 13 13 2 0 26 33 56
2019 SO-04 13 24 30 23 9 2 0 32 38 57
2019 SO-05 21 22 38 18 0 0 0 18 44 23
2019 SO-06 10 34 14 24 5 10 4 33 50 21
2019 SO-07 18 32 29 21 0 0 0 21 50 28
2019 SO-08 29 12 41 18 0 0 0 18 41 17
2019 SO-10 15 51 26 0 9 0 0 9 66 12
2018 SO 19 32 28 13 4 2 2 18 53 418
2018 SO-03 16 30 33 14 5 0 2 19 48 103
2018 SO-04 19 32 25 17 5 1 1 22 52 82
2018 SO-05 21 35 28 9 3 2 2 13 58 57
2018 SO-06 11 24 38 11 8 4 4 21 38 26
2018 SO-07 17 38 24 17 2 0 2 20 56 42
2018 SO-08 12 38 31 15 4 0 0 19 50 26
2018 SO-09 58 8 25 8 0 0 0 8 67 12
2018 SO-10 25 43 25 6 0 0 0 6 69 16
2018 SO-11 8 50 25 17 0 0 0 17 58 12
2017 SO 20 32 27 14 4 2 1 18 53 180
2017 SO-00 40 20 10 10 20 0 0 30 60 10
2017 SO-03 28 26 25 16 3 3 0 19 55 37
2017 SO-04 24 34 21 12 6 3 0 19 60 34
2017 SO-05 27 19 31 9 12 0 2 21 47 18
2017 SO-06 18 38 41 3 0 0 0 3 56 15
2017 SO-07 16 20 27 30 0 7 0 32 39 16
2017 SO-08 20 50 20 10 0 0 0 10 70 10
2017 SO-10 11 19 70 0 0 0 0 0 30 11
2014 SO 17 26 35 14 7 1 1 21 43 319
2014 SO-02 0 39 39 10 4 10 0 15 43 12
2014 SO-03 14 21 33 15 14 1 1 30 36 75
2014 SO-04 10 24 40 19 8 0 0 27 34 60
2014 SO-05 14 34 29 12 8 3 0 21 49 35
2014 SO-06 18 29 26 24 3 0 0 26 47 20
2014 SO-07 15 30 33 19 4 0 0 22 45 28
2014 SO-08 27 20 47 0 0 0 7 0 50 15
2014 SO-10 36 27 32 5 0 0 0 5 64 12
2011 SO 16 26 31 15 8 2 2 24 43 550
2011 SO-01 29 28 30 0 4 9 0 5 62 24
2011 SO-02 18 14 40 19 6 4 0 26 33 30
2011 SO-03 14 18 27 20 12 3 6 35 35 105
2011 SO-04 13 22 32 19 8 1 5 29 37 111
2011 SO-05 7 31 39 14 3 3 2 18 41 62
2011 SO-06 24 32 23 16 2 0 2 19 58 45
2011 SO-07 12 39 22 20 7 0 0 27 51 41
2011 SO-08 32 11 32 21 5 0 0 26 42 19
2011 SO-09 27 27 41 0 5 0 0 5 55 22
2011 SO-10 9 44 33 6 9 0 0 15 52 12
2011 SO-11 27 37 27 4 5 0 0 9 64 19
2008 SO 12 24 35 21 5 1 1 27 37 366
2008 SO-01 35 17 38 11 0 0 0 11 52 16
2008 SO-02 4 27 30 19 20 0 0 39 31 27
2008 SO-03 6 22 40 23 7 1 1 30 28 75
2008 SO-04 7 22 33 29 7 0 2 37 29 63
2008 SO-05 11 12 44 27 3 3 0 31 24 33
2008 SO-06 9 28 30 23 3 6 0 28 40 33
2008 SO-07 22 15 40 15 7 0 0 22 37 27
2008 SO-08 29 29 29 14 0 0 0 14 57 21
2008 SO-09 29 18 41 12 0 0 0 12 47 17
2008 SO-10 0 36 47 17 0 0 0 17 36 17
2008 SO-11 20 47 20 7 7 0 0 13 67 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 17 28 33 14 7 0 1 21 45 260
2019 SO-03 14 27 33 15 11 0 0 25 41 56
2019 SO-04 14 28 38 11 9 0 1 20 42 57
2019 SO-05 8 39 30 18 4 0 0 22 47 23
2019 SO-06 24 23 29 19 0 5 0 20 49 21
2019 SO-07 32 11 29 21 4 0 4 26 44 28
2019 SO-08 35 35 12 12 6 0 0 18 71 17
2019 SO-10 9 40 51 0 0 0 0 0 49 12
2018 SO 22 29 28 14 3 2 2 18 53 420
2018 SO-03 20 28 26 15 5 4 2 21 51 104
2018 SO-04 22 40 22 12 3 1 1 15 63 83
2018 SO-05 25 24 30 17 2 0 2 20 50 57
2018 SO-06 20 23 19 27 4 4 4 33 46 26
2018 SO-07 19 24 45 10 2 0 0 12 43 42
2018 SO-08 19 38 27 12 4 0 0 15 58 26
2018 SO-09 25 33 25 17 0 0 0 17 58 12
2018 SO-10 38 12 43 6 0 0 0 6 51 16
2018 SO-11 17 42 17 25 0 0 0 25 58 12
2017 SO 18 25 28 17 6 2 4 25 46 179
2017 SO-00 20 20 20 20 10 0 10 33 44 10
2017 SO-03 18 17 35 16 12 3 0 29 36 37
2017 SO-04 22 37 17 17 5 0 1 22 60 34
2017 SO-05 9 15 21 37 0 0 19 46 29 18
2017 SO-06 26 30 29 8 8 0 0 15 56 15
2017 SO-07 15 15 32 25 0 7 7 29 34 15
2017 SO-08 9 36 45 9 0 0 0 9 45 11
2017 SO-10 37 34 12 12 0 0 5 13 74 10
2014 SO 21 30 29 13 4 1 3 18 53 317
2014 SO-02 19 19 24 10 18 10 0 31 43 12
2014 SO-03 12 32 33 15 4 1 2 19 46 74
2014 SO-04 20 27 31 18 4 0 0 21 48 60
2014 SO-05 11 38 33 14 3 0 0 17 49 34
2014 SO-06 32 18 41 6 3 0 0 9 50 20
2014 SO-07 20 30 15 20 15 0 0 35 50 28
2014 SO-08 33 27 27 7 0 0 7 7 64 15
2014 SO-10 41 18 23 9 0 0 9 10 65 12
2011 SO 23 27 27 13 5 2 3 19 53 550
2011 SO-01 24 34 20 9 4 4 4 14 64 24
2011 SO-02 18 35 19 22 6 0 0 28 53 30
2011 SO-03 17 22 24 21 8 3 6 31 42 105
2011 SO-04 26 28 26 11 2 1 6 14 58 110
2011 SO-05 27 27 22 13 5 3 3 19 57 62
2011 SO-06 27 25 34 7 2 2 2 10 55 45
2011 SO-07 15 34 29 12 5 0 5 18 51 41
2011 SO-08 26 21 42 11 0 0 0 11 47 19
2011 SO-09 32 9 50 9 0 0 0 9 41 22
2011 SO-10 50 24 17 0 9 0 0 9 74 12
2011 SO-11 27 21 36 11 5 0 0 16 48 19
2008 SO 12 29 35 15 5 2 2 21 43 365
2008 SO-01 29 18 18 7 7 7 14 18 59 15
2008 SO-02 0 34 29 23 11 4 0 35 35 27
2008 SO-03 10 27 35 15 6 6 1 23 40 75
2008 SO-04 13 24 36 15 9 2 2 24 38 63
2008 SO-05 11 34 33 19 3 0 0 22 45 33
2008 SO-06 9 40 22 19 4 3 3 25 52 33
2008 SO-07 15 22 55 7 0 0 0 7 37 27
2008 SO-08 19 24 43 14 0 0 0 14 43 21
2008 SO-09 29 35 24 12 0 0 0 12 65 17
2008 SO-10 12 34 42 12 0 0 0 12 46 17
2008 SO-11 13 40 33 7 7 0 0 13 53 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 4 12 30 41 11 0 2 53 16 260
2019 SO-03 1 9 18 55 16 0 0 72 10 56
2019 SO-04 4 16 14 39 17 2 7 62 22 57
2019 SO-05 3 9 45 38 4 0 0 43 12 23
2019 SO-06 10 10 34 28 14 0 5 44 20 21
2019 SO-07 4 7 43 39 4 0 4 44 11 28
2019 SO-08 6 12 35 35 12 0 0 47 18 17
2019 SO-10 9 17 17 57 0 0 0 57 26 12
2018 SO 5 15 36 31 9 2 3 42 20 420
2018 SO-03 3 12 36 33 11 2 4 47 15 104
2018 SO-04 5 17 30 34 9 1 5 45 23 83
2018 SO-05 6 16 42 23 12 0 2 36 22 57
2018 SO-06 8 8 31 42 8 0 4 52 16 26
2018 SO-07 7 7 48 29 10 0 0 38 14 42
2018 SO-08 0 23 38 31 8 0 0 38 23 26
2018 SO-09 8 17 0 75 0 0 0 75 25 12
2018 SO-10 6 18 64 12 0 0 0 12 24 16
2018 SO-11 0 33 33 33 0 0 0 33 33 12
2017 SO 5 10 29 30 16 1 8 51 17 180
2017 SO-00 0 0 0 60 40 0 0 100 0 10
2017 SO-03 6 7 35 26 16 3 7 46 14 37
2017 SO-04 3 3 23 35 26 0 10 67 8 34
2017 SO-05 9 12 19 30 12 0 19 51 26 18
2017 SO-06 0 18 38 33 8 0 3 42 19 15
2017 SO-07 7 7 39 32 0 0 15 37 17 15
2017 SO-08 9 9 27 36 18 0 0 55 18 11
2017 SO-10 11 22 37 15 11 0 4 27 34 11
2014 SO 7 11 28 37 13 1 3 52 19 318
2014 SO-02 0 10 10 34 28 10 10 76 12 12
2014 SO-03 4 10 22 45 16 0 4 63 14 74
2014 SO-04 5 5 28 38 21 0 2 60 11 60
2014 SO-05 8 17 22 31 20 3 0 52 25 35
2014 SO-06 0 12 41 38 9 0 0 47 12 20
2014 SO-07 9 7 26 54 4 0 0 58 17 28
2014 SO-08 20 7 27 40 0 0 7 43 29 15
2014 SO-10 9 18 36 27 9 0 0 36 27 12
2011 SO 10 17 34 25 9 1 3 36 29 549
2011 SO-01 22 4 37 16 17 4 0 34 27 24
2011 SO-02 14 14 34 26 12 0 0 38 28 30
2011 SO-03 3 10 24 37 17 3 7 59 14 104
2011 SO-04 7 15 34 33 4 0 6 40 24 111
2011 SO-05 6 21 35 23 12 2 1 35 28 62
2011 SO-06 23 23 27 21 5 0 2 26 47 45
2011 SO-07 10 27 41 17 2 0 2 20 38 41
2011 SO-08 16 5 63 5 11 0 0 16 21 19
2011 SO-09 18 23 32 27 0 0 0 27 41 22
2011 SO-10 9 33 35 15 9 0 0 24 41 12
2011 SO-11 21 20 43 11 5 0 0 16 41 19
2008 SO 6 16 36 30 10 1 2 41 22 365
2008 SO-01 14 31 28 28 0 0 0 28 45 16
2008 SO-02 4 0 32 40 21 0 4 63 4 26
2008 SO-03 3 13 29 33 19 3 1 53 17 74
2008 SO-04 9 16 26 28 19 0 2 47 26 63
2008 SO-05 0 9 51 33 3 0 3 37 10 33
2008 SO-06 0 25 32 40 0 3 0 42 26 33
2008 SO-07 11 19 37 33 0 0 0 33 30 27
2008 SO-08 10 24 43 24 0 0 0 24 33 21
2008 SO-09 6 6 76 12 0 0 0 12 12 17
2008 SO-10 0 24 46 24 6 0 0 30 24 17
2008 SO-11 20 27 40 13 0 0 0 13 47 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 15 24 28 22 9 0 1 32 39 260
2019 SO-03 8 13 25 36 16 0 2 54 21 56
2019 SO-04 10 27 32 18 10 0 3 29 38 57
2019 SO-05 17 27 26 27 3 0 0 30 44 23
2019 SO-06 14 24 24 23 10 5 0 34 40 21
2019 SO-07 18 29 36 11 7 0 0 18 46 28
2019 SO-08 29 41 24 0 6 0 0 6 71 17
2019 SO-10 32 34 9 26 0 0 0 26 66 12
2018 SO 14 31 31 15 6 2 2 21 47 418
2018 SO-03 12 20 39 20 7 0 2 28 33 103
2018 SO-04 10 34 34 13 6 1 2 20 45 83
2018 SO-05 14 30 26 16 7 3 3 24 47 57
2018 SO-06 11 46 23 15 4 0 0 19 58 26
2018 SO-07 12 43 33 10 2 0 0 12 55 42
2018 SO-08 16 40 28 12 4 0 0 16 56 25
2018 SO-09 42 42 8 8 0 0 0 8 83 12
2018 SO-10 43 24 13 12 7 0 0 19 68 16
2018 SO-11 25 42 33 0 0 0 0 0 67 12
2017 SO 19 23 26 16 8 2 5 26 45 179
2017 SO-00 0 10 30 10 20 0 30 43 14 10
2017 SO-03 25 18 23 25 10 0 0 35 42 37
2017 SO-04 11 17 34 23 11 4 1 35 29 33
2017 SO-05 17 19 27 25 6 0 6 33 38 18
2017 SO-06 33 18 15 8 11 8 8 21 61 15
2017 SO-07 22 25 10 36 0 7 0 39 50 15
2017 SO-08 18 36 36 0 0 9 0 0 60 11
2017 SO-10 41 22 33 0 0 0 4 0 66 11
2014 SO 18 29 24 19 8 0 2 27 49 318
2014 SO-02 0 39 10 37 14 0 0 52 39 12
2014 SO-03 11 29 27 22 9 0 2 32 41 74
2014 SO-04 9 25 25 27 14 0 0 42 34 60
2014 SO-05 23 15 35 23 0 3 0 24 40 35
2014 SO-06 18 26 38 18 0 0 0 18 44 20
2014 SO-07 33 26 18 15 7 0 0 22 59 28
2014 SO-08 33 33 20 7 0 0 7 7 71 15
2014 SO-10 36 32 14 18 0 0 0 18 68 12
2011 SO 22 29 25 13 7 1 3 21 54 549
2011 SO-01 24 22 20 17 9 9 0 28 50 24
2011 SO-02 21 27 27 16 9 0 0 25 48 30
2011 SO-03 9 18 30 25 11 0 7 39 29 105
2011 SO-04 20 32 24 13 6 0 5 20 55 110
2011 SO-05 17 35 26 11 8 1 2 20 53 62
2011 SO-06 42 36 20 2 0 0 0 2 78 45
2011 SO-07 20 44 22 7 2 0 5 10 67 41
2011 SO-08 32 32 32 5 0 0 0 5 63 19
2011 SO-09 50 27 14 9 0 0 0 9 77 22
2011 SO-10 33 44 17 6 0 0 0 6 76 12
2011 SO-11 59 27 9 0 5 0 0 5 86 19
2008 SO 14 32 27 17 7 1 2 25 47 366
2008 SO-01 14 31 31 17 7 0 0 24 45 16
2008 SO-02 10 19 31 23 12 4 0 37 31 27
2008 SO-03 3 30 27 21 12 1 5 35 36 76
2008 SO-04 14 29 24 15 16 0 2 31 44 62
2008 SO-05 12 36 28 21 3 0 0 24 48 33
2008 SO-06 16 31 41 9 0 3 0 10 48 33
2008 SO-07 22 22 29 26 0 0 0 26 45 27
2008 SO-08 24 43 24 10 0 0 0 10 67 21
2008 SO-09 24 35 24 18 0 0 0 18 59 17
2008 SO-10 24 29 29 18 0 0 0 18 53 17
2008 SO-11 33 47 20 0 0 0 0 0 80 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 29 27 25 11 6 0 2 17 57 260
2019 SO-03 15 22 33 23 7 0 0 30 36 56
2019 SO-04 29 16 32 10 10 0 3 21 46 57
2019 SO-05 26 31 29 13 0 0 0 13 57 23
2019 SO-06 39 37 5 14 0 0 5 15 80 21
2019 SO-07 43 18 21 11 4 0 4 15 63 28
2019 SO-08 47 35 12 0 6 0 0 6 82 17
2019 SO-10 49 43 9 0 0 0 0 0 91 12
2018 SO 31 36 18 9 3 2 1 12 69 419
2018 SO-03 24 35 23 8 5 3 2 13 62 103
2018 SO-04 22 43 21 10 2 1 1 12 66 83
2018 SO-05 41 26 17 9 3 2 2 13 69 57
2018 SO-06 39 31 19 11 0 0 0 11 69 26
2018 SO-07 26 48 17 10 0 0 0 10 74 42
2018 SO-08 35 50 8 8 0 0 0 8 85 26
2018 SO-09 58 25 17 0 0 0 0 0 83 12
2018 SO-10 49 38 6 6 0 0 0 6 88 16
2018 SO-11 58 25 17 0 0 0 0 0 83 12
2017 SO 31 30 21 10 4 1 2 15 63 180
2017 SO-00 30 10 10 10 10 10 20 29 57 10
2017 SO-03 32 27 29 4 5 3 0 9 61 37
2017 SO-04 27 36 19 17 1 0 0 18 63 34
2017 SO-05 23 33 12 19 12 0 0 31 57 18
2017 SO-06 41 23 30 6 0 0 0 6 64 15
2017 SO-07 29 36 25 10 0 0 0 10 65 15
2017 SO-08 27 64 9 0 0 0 0 0 91 11
2017 SO-10 41 22 26 11 0 0 0 11 63 11
2014 SO 21 28 30 13 8 0 1 20 49 316
2014 SO-02 0 43 32 20 5 0 0 25 43 11
2014 SO-03 9 30 24 20 13 1 3 35 41 74
2014 SO-04 11 16 50 13 10 0 0 23 27 60
2014 SO-05 18 20 31 23 8 0 0 31 38 35
2014 SO-06 18 32 32 9 9 0 0 18 50 20
2014 SO-07 22 42 28 4 4 0 0 7 65 28
2014 SO-08 40 13 40 7 0 0 0 7 53 15
2014 SO-10 45 36 14 0 5 0 0 5 82 12
2011 SO 20 29 28 13 6 2 3 20 51 552
2011 SO-01 22 30 20 9 4 7 9 15 61 24
2011 SO-02 25 26 28 19 3 0 0 21 51 30
2011 SO-03 12 25 30 18 8 3 4 28 40 106
2011 SO-04 20 24 27 17 3 2 7 22 49 112
2011 SO-05 20 28 21 14 11 2 4 26 52 62
2011 SO-06 27 40 31 2 0 0 0 2 67 45
2011 SO-07 20 29 34 10 5 0 2 15 50 41
2011 SO-08 21 37 32 11 0 0 0 11 58 19
2011 SO-09 41 36 14 9 0 0 0 9 77 22
2011 SO-10 9 44 41 6 0 0 0 6 52 12
2011 SO-11 32 37 21 4 5 0 0 9 70 19
2008 SO 17 34 31 12 5 1 1 17 52 366
2008 SO-01 28 20 38 14 0 0 0 14 48 16
2008 SO-02 23 37 17 4 15 4 0 19 63 27
2008 SO-03 5 27 35 21 9 1 1 31 34 76
2008 SO-04 13 26 42 13 3 0 2 17 41 62
2008 SO-05 17 44 19 12 6 0 3 18 63 33
2008 SO-06 12 40 44 3 0 0 0 3 53 33
2008 SO-07 19 37 25 15 4 0 0 19 56 27
2008 SO-08 33 43 19 5 0 0 0 5 76 21
2008 SO-09 29 47 18 6 0 0 0 6 76 17
2008 SO-10 18 36 41 5 0 0 0 5 54 17
2008 SO-11 47 27 7 20 0 0 0 20 73 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 20 29 28 12 6 2 3 19 52 259
2019 SO-03 12 16 43 14 7 2 5 23 31 56
2019 SO-04 21 32 22 9 12 2 3 22 55 57
2019 SO-05 13 31 19 23 9 0 5 35 46 22
2019 SO-06 28 19 34 5 5 5 5 11 52 21
2019 SO-07 32 21 32 11 0 0 4 11 56 28
2019 SO-08 47 35 6 6 0 6 0 6 88 17
2019 SO-10 17 40 34 9 0 0 0 9 57 12
2018 SO 24 31 27 10 3 2 3 14 58 419
2018 SO-03 26 23 31 10 4 2 5 14 53 104
2018 SO-04 25 37 16 14 5 1 1 20 64 83
2018 SO-05 25 27 30 12 4 0 2 16 53 56
2018 SO-06 20 19 42 11 4 0 4 16 40 26
2018 SO-07 19 33 36 12 0 0 0 12 52 42
2018 SO-08 35 35 23 4 4 0 0 8 69 26
2018 SO-09 25 42 25 8 0 0 0 8 67 12
2018 SO-10 32 37 24 6 0 0 0 6 70 16
2018 SO-11 8 67 17 8 0 0 0 8 75 12
2017 SO 21 26 31 10 6 2 3 17 50 180
2017 SO-00 20 10 40 0 10 10 10 13 38 10
2017 SO-03 15 32 31 12 10 0 1 22 47 37
2017 SO-04 23 31 33 7 5 0 1 12 55 34
2017 SO-05 5 21 37 19 6 0 12 28 29 18
2017 SO-06 47 15 23 8 0 0 8 8 67 15
2017 SO-07 15 32 22 17 0 15 0 20 54 15
2017 SO-08 27 9 55 9 0 0 0 9 36 11
2017 SO-10 41 22 11 26 0 0 0 26 63 11
2014 SO 19 30 28 14 6 2 2 20 51 318
2014 SO-02 10 29 34 13 14 0 0 28 39 12
2014 SO-03 14 23 31 14 12 3 3 27 40 74
2014 SO-04 13 32 27 20 5 2 0 26 46 60
2014 SO-05 22 26 32 20 0 0 0 20 48 35
2014 SO-06 26 50 6 18 0 0 0 18 76 20
2014 SO-07 19 19 37 15 11 0 0 26 37 28
2014 SO-08 33 40 13 13 0 0 0 13 73 15
2014 SO-10 50 27 14 9 0 0 0 9 77 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 17 23 36 18 5 1 1 23 40 260
2019 SO-03 15 11 38 25 11 0 0 36 26 56
2019 SO-04 12 21 35 23 7 0 2 31 34 57
2019 SO-05 17 26 36 18 3 0 0 21 43 23
2019 SO-06 10 19 34 24 5 5 4 32 32 21
2019 SO-07 25 32 29 14 0 0 0 14 57 28
2019 SO-08 35 29 29 0 0 6 0 0 69 17
2019 SO-10 32 34 34 0 0 0 0 0 66 12

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 6 24 26 27 14 2 0 31 42 259
2019 SO-03 7 25 18 25 21 4 0 33 48 57
2019 SO-04 7 19 32 31 12 0 0 26 42 58
2019 SO-05 0 17 39 36 8 0 0 17 44 23
2019 SO-06 9 46 15 20 10 0 0 54 30 20
2019 SO-07 0 19 31 23 19 8 0 21 46 26
2019 SO-08 0 24 41 18 18 0 0 24 35 17
2019 SO-10 0 26 26 40 9 0 0 26 49 12

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 37 36 13 10 4 0 0 73 14 261
2019 SO-03 32 44 14 8 1 0 0 76 10 57
2019 SO-04 37 32 11 14 6 0 0 69 20 57
2019 SO-05 30 45 11 9 0 4 0 79 9 23
2019 SO-06 47 39 14 0 0 0 0 86 0 21
2019 SO-07 29 39 11 18 4 0 0 68 21 28
2019 SO-08 29 47 12 12 0 0 0 76 12 17
2019 SO-10 26 43 9 15 9 0 0 68 23 12
2018 SO 33 41 11 9 6 0 0 74 15 419
2018 SO-03 33 33 14 13 7 0 0 66 20 104
2018 SO-04 38 34 13 8 6 0 0 73 14 84
2018 SO-05 21 46 12 15 5 0 0 67 21 58
2018 SO-06 35 50 11 0 4 0 0 85 4 26
2018 SO-07 18 60 8 10 5 0 0 78 15 40
2018 SO-08 54 46 0 0 0 0 0 100 0 26
2018 SO-09 33 50 17 0 0 0 0 83 0 12
2018 SO-10 28 36 0 22 14 0 0 64 36 14
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 29 37 13 9 11 1 2 67 20 181
2017 SO-00 20 10 10 10 50 0 0 30 60 10
2017 SO-03 27 37 10 14 12 0 0 64 26 38
2017 SO-04 36 36 14 8 6 0 0 72 14 34
2017 SO-05 33 46 12 0 2 6 0 84 3 18
2017 SO-06 41 23 8 11 16 0 0 64 28 14
2017 SO-07 14 47 27 0 5 0 7 65 6 16
2017 SO-08 27 64 0 9 0 0 0 91 9 11
2017 SO-10 15 37 11 15 22 0 0 52 37 11
2014 SO 39 40 9 7 3 0 2 80 10 323
2014 SO-02 5 43 0 29 13 0 10 53 47 12
2014 SO-03 37 39 9 8 6 0 1 76 14 77
2014 SO-04 45 42 10 3 1 0 0 87 3 61
2014 SO-05 31 45 12 12 0 0 0 75 12 35
2014 SO-06 50 24 12 9 0 0 6 78 9 20
2014 SO-07 33 52 6 0 5 0 4 89 6 28
2014 SO-08 60 13 7 13 0 0 7 79 14 15
2014 SO-10 50 40 10 0 0 0 0 90 0 11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 34 46 10 6 4 0 1 80 10 260
2019 SO-03 39 39 10 7 5 0 0 78 12 57
2019 SO-04 35 43 12 2 8 0 0 78 10 57
2019 SO-05 33 41 13 13 0 0 0 74 13 22
2019 SO-06 33 53 5 10 0 0 0 86 10 21
2019 SO-07 25 57 4 7 4 0 4 85 11 28
2019 SO-08 35 59 0 0 0 0 6 100 0 17
2019 SO-10 26 51 17 6 0 0 0 77 6 12
2018 SO 29 49 11 8 2 0 0 79 10 420
2018 SO-03 26 43 13 14 4 0 0 68 18 105
2018 SO-04 31 50 11 7 1 0 0 81 8 84
2018 SO-05 28 46 12 10 3 0 0 74 14 58
2018 SO-06 34 42 15 4 4 0 0 76 8 26
2018 SO-07 13 68 15 3 3 0 0 80 5 40
2018 SO-08 50 50 0 0 0 0 0 100 0 26
2018 SO-09 33 58 0 8 0 0 0 92 8 12
2018 SO-10 36 42 14 8 0 0 0 78 8 14
2018 SO-11 25 67 8 0 0 0 0 92 0 12
2017 SO 22 50 10 14 4 0 1 72 18 180
2017 SO-00 10 10 0 70 10 0 0 20 80 10
2017 SO-03 21 48 14 6 8 0 3 71 14 38
2017 SO-04 25 55 10 7 3 0 0 79 10 34
2017 SO-05 33 49 7 12 0 0 0 82 12 17
2017 SO-06 26 49 15 11 0 0 0 74 11 15
2017 SO-07 7 68 7 14 5 0 0 74 19 16
2017 SO-08 36 36 18 9 0 0 0 73 9 11
2017 SO-10 17 49 5 29 0 0 0 66 29 10
2014 SO 27 52 13 6 2 0 0 78 8 323
2014 SO-02 14 53 10 10 13 0 0 67 23 12
2014 SO-03 31 43 14 9 3 0 0 74 12 77
2014 SO-04 22 57 17 4 0 0 0 79 4 61
2014 SO-05 17 68 3 9 3 0 0 85 12 35
2014 SO-06 26 59 0 12 3 0 0 85 15 20
2014 SO-07 15 61 20 4 0 0 0 76 4 28
2014 SO-08 53 40 7 0 0 0 0 93 0 15
2014 SO-10 20 70 10 0 0 0 0 90 0 11

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 26 54 12 5 2 1 0 80 8 261
2019 SO-03 28 55 8 7 1 0 0 83 8 57
2019 SO-04 23 52 16 5 3 0 1 75 9 57
2019 SO-05 26 58 4 3 3 4 0 88 7 23
2019 SO-06 33 58 10 0 0 0 0 90 0 21
2019 SO-07 21 54 14 4 4 4 0 78 7 28
2019 SO-08 18 65 12 6 0 0 0 82 6 17
2019 SO-10 26 34 17 23 0 0 0 60 23 12
2018 SO 27 51 14 5 2 1 0 79 7 420
2018 SO-03 20 55 15 9 1 0 0 75 9 105
2018 SO-04 22 59 13 4 2 0 0 81 6 84
2018 SO-05 29 47 10 12 2 0 0 76 14 58
2018 SO-06 34 38 16 4 4 4 0 76 8 26
2018 SO-07 23 60 13 3 3 0 0 83 5 40
2018 SO-08 27 65 4 4 0 0 0 92 4 26
2018 SO-09 58 33 8 0 0 0 0 92 0 12
2018 SO-10 36 42 15 7 0 0 0 78 7 14
2018 SO-11 58 33 8 0 0 0 0 92 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 13 46 25 9 4 2 0 61 14 260
2019 SO-03 12 42 26 9 7 4 0 57 16 57
2019 SO-04 13 44 28 10 3 1 0 58 13 58
2019 SO-05 17 31 12 21 9 9 0 53 33 23
2019 SO-06 13 72 10 5 0 0 0 86 5 21
2019 SO-07 7 61 14 7 7 4 0 70 15 28
2019 SO-08 24 41 29 6 0 0 0 65 6 17
2019 SO-10 6 34 43 17 0 0 0 40 17 12
2018 SO 16 43 26 8 4 2 0 60 13 427
2018 SO-03 14 43 28 8 6 1 0 58 14 107
2018 SO-04 17 43 30 7 4 0 0 59 11 84
2018 SO-05 12 45 17 14 9 2 2 59 23 58
2018 SO-06 23 50 24 0 0 4 0 76 0 26
2018 SO-07 7 48 26 12 5 2 0 56 17 42
2018 SO-08 19 37 33 4 4 4 0 58 8 27
2018 SO-09 25 33 17 17 0 0 8 64 18 12
2018 SO-10 12 44 25 6 6 6 0 60 13 16
2018 SO-11 8 42 33 17 0 0 0 50 17 12
2017 SO 16 44 20 12 4 3 1 63 17 182
2017 SO-00 20 10 0 40 30 0 0 30 70 10
2017 SO-03 20 18 31 18 4 6 3 42 24 38
2017 SO-04 11 52 22 11 0 3 0 65 12 34
2017 SO-05 21 40 33 0 0 0 6 64 0 18
2017 SO-06 23 46 16 15 0 0 0 68 15 15
2017 SO-07 14 47 27 3 3 7 0 65 6 16
2017 SO-08 9 55 27 9 0 0 0 64 9 11
2017 SO-10 19 55 4 22 0 0 0 74 22 11
2014 SO 20 49 19 7 2 1 0 71 10 324
2014 SO-02 5 34 29 23 10 0 0 39 33 12
2014 SO-03 19 43 23 8 6 1 0 63 14 77
2014 SO-04 19 62 15 5 0 0 0 80 5 62
2014 SO-05 25 48 18 6 0 3 0 75 6 35
2014 SO-06 35 44 15 6 0 0 0 79 6 20
2014 SO-07 22 45 20 4 6 4 0 69 10 28
2014 SO-08 20 67 13 0 0 0 0 87 0 15
2014 SO-10 20 50 20 10 0 0 0 70 10 11
2011 SO 10 39 26 11 8 5 1 53 20 551
2011 SO-01 20 34 20 4 17 4 0 57 22 24
2011 SO-02 3 43 35 10 4 6 0 49 14 30
2011 SO-03 11 47 22 9 8 3 1 60 18 106
2011 SO-04 15 34 26 15 6 5 0 51 22 111
2011 SO-05 13 37 30 5 5 8 2 55 11 61
2011 SO-06 4 23 32 18 9 12 2 32 31 44
2011 SO-07 5 44 24 12 10 5 0 51 23 41
2011 SO-08 5 42 21 21 5 5 0 50 28 19
2011 SO-09 0 41 36 9 9 0 5 43 19 22
2011 SO-10 6 44 33 17 0 0 0 50 17 12
2011 SO-11 4 43 16 11 27 0 0 46 37 19

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 18 36 25 9 5 5 0 57 16 261
2019 SO-03 18 36 29 7 3 7 0 58 11 57
2019 SO-04 22 35 25 8 7 3 0 59 15 58
2019 SO-05 12 35 13 26 13 0 0 47 39 23
2019 SO-06 18 53 14 5 0 10 0 79 5 21
2019 SO-07 7 39 32 7 7 7 0 50 15 28
2019 SO-08 24 29 12 6 6 24 0 69 15 17
2019 SO-10 6 34 34 26 0 0 0 40 26 12
2018 SO 18 43 26 5 3 3 1 64 8 427
2018 SO-03 15 48 26 3 3 4 2 66 6 107
2018 SO-04 19 36 35 4 2 2 1 57 6 85
2018 SO-05 18 33 24 12 5 3 3 55 19 57
2018 SO-06 24 46 27 0 0 4 0 72 0 26
2018 SO-07 5 52 26 10 5 2 0 59 15 42
2018 SO-08 30 44 22 0 4 0 0 74 4 27
2018 SO-09 33 17 25 8 0 8 8 60 10 12
2018 SO-10 12 57 7 12 6 6 0 73 19 16
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 19 36 23 8 4 7 3 61 13 182
2017 SO-00 20 40 0 20 0 10 10 75 25 10
2017 SO-03 21 14 31 7 13 11 3 41 23 38
2017 SO-04 21 36 22 9 0 12 0 65 10 34
2017 SO-05 2 48 25 6 6 0 12 58 14 18
2017 SO-06 26 18 46 11 0 0 0 44 11 15
2017 SO-07 3 61 14 9 0 7 7 73 11 16
2017 SO-08 18 64 18 0 0 0 0 82 0 11
2017 SO-10 15 63 11 0 0 11 0 88 0 11
2014 SO 22 43 22 7 1 6 0 68 8 323
2014 SO-02 10 18 29 19 10 14 0 32 34 12
2014 SO-03 21 40 17 11 1 9 0 68 14 77
2014 SO-04 19 49 24 3 0 5 0 71 4 62
2014 SO-05 22 43 32 0 0 3 0 67 0 34
2014 SO-06 41 32 18 6 0 3 0 76 6 20
2014 SO-07 30 45 15 7 0 4 0 77 8 28
2014 SO-08 20 47 33 0 0 0 0 67 0 15
2014 SO-10 5 85 0 10 0 0 0 90 10 11

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 23 48 14 11 4 0 0 71 15 261
2019 SO-03 27 45 14 11 3 0 0 72 14 57
2019 SO-04 32 39 14 12 4 0 0 71 16 58
2019 SO-05 17 53 9 21 0 0 0 70 21 23
2019 SO-06 23 67 5 0 5 0 0 90 5 21
2019 SO-07 14 57 21 7 0 0 0 71 7 28
2019 SO-08 18 53 12 12 6 0 0 71 18 17
2019 SO-10 6 51 26 9 9 0 0 57 17 12
2018 SO 24 44 18 9 5 0 0 68 14 427
2018 SO-03 20 45 19 9 7 0 0 65 16 106
2018 SO-04 28 36 21 13 1 0 0 65 14 85
2018 SO-05 17 43 19 7 14 0 0 60 21 58
2018 SO-06 35 38 23 0 4 0 0 73 4 26
2018 SO-07 12 55 14 12 7 0 0 67 19 42
2018 SO-08 22 48 22 4 4 0 0 70 7 27
2018 SO-09 42 42 8 0 0 8 0 91 0 12
2018 SO-10 19 57 12 12 0 0 0 76 12 16
2018 SO-11 17 58 8 17 0 0 0 75 17 12
2017 SO 23 38 19 13 7 0 0 61 20 182
2017 SO-00 20 10 10 30 30 0 0 30 60 10
2017 SO-03 26 17 35 18 4 0 0 42 22 38
2017 SO-04 18 44 19 12 7 0 0 62 19 34
2017 SO-05 33 33 25 2 6 0 0 67 9 18
2017 SO-06 18 56 26 0 0 0 0 74 0 15
2017 SO-07 27 54 9 7 3 0 0 81 9 16
2017 SO-08 9 45 18 9 18 0 0 55 27 11
2017 SO-10 15 63 11 11 0 0 0 78 11 11
2014 SO 30 42 12 11 5 0 0 73 15 324
2014 SO-02 24 34 29 13 0 0 0 58 13 12
2014 SO-03 33 41 7 13 6 0 0 74 19 77
2014 SO-04 37 36 13 15 0 0 0 73 15 62
2014 SO-05 23 55 3 12 6 0 0 78 18 35
2014 SO-06 53 24 6 12 6 0 0 76 18 20
2014 SO-07 30 46 7 9 7 0 0 76 17 28
2014 SO-08 33 60 7 0 0 0 0 93 0 15
2014 SO-10 30 30 20 10 10 0 0 60 20 11
2011 SO 18 43 20 10 8 1 0 61 18 550
2011 SO-01 16 34 24 4 17 4 0 52 22 24
2011 SO-02 17 38 19 10 18 0 0 54 27 30
2011 SO-03 15 48 19 13 6 1 0 63 18 106
2011 SO-04 24 39 16 9 10 2 0 64 20 111
2011 SO-05 20 44 29 5 2 0 0 64 7 61
2011 SO-06 13 32 28 16 11 0 0 45 27 44
2011 SO-07 10 59 12 17 2 0 0 68 20 41
2011 SO-08 5 47 32 5 11 0 0 53 16 19
2011 SO-09 14 50 14 14 9 0 0 64 23 22
2011 SO-10 13 44 35 9 0 0 0 56 9 12
2011 SO-11 14 48 16 11 11 0 0 63 21 19
2008 SO 18 43 18 14 6 1 0 61 21 367
2008 SO-01 25 20 21 28 7 0 0 45 35 16
2008 SO-02 32 31 15 12 6 4 0 65 19 27
2008 SO-03 15 41 18 19 8 0 0 55 27 78
2008 SO-04 19 44 15 15 5 2 0 64 21 62
2008 SO-05 18 43 19 16 5 0 0 61 20 33
2008 SO-06 6 57 19 6 12 0 0 63 19 33
2008 SO-07 7 37 26 19 11 0 0 44 30 27
2008 SO-08 19 38 19 19 5 0 0 57 24 21
2008 SO-09 24 41 29 6 0 0 0 65 6 17
2008 SO-10 24 51 18 6 0 0 0 76 6 16
2008 SO-11 29 36 14 14 7 0 0 64 21 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 18 43 15 13 9 1 1 62 22 261
2019 SO-03 20 48 11 10 7 2 4 71 17 57
2019 SO-04 13 43 14 16 13 1 0 56 29 57
2019 SO-05 18 29 27 9 17 0 0 47 26 23
2019 SO-06 19 39 19 14 0 5 4 63 16 21
2019 SO-07 14 39 18 21 7 0 0 54 29 28
2019 SO-08 12 59 12 6 12 0 0 71 18 17
2019 SO-10 0 60 9 23 9 0 0 60 32 12
2018 SO 13 41 24 12 9 3 0 55 21 419
2018 SO-03 15 41 18 12 13 1 0 57 25 105
2018 SO-04 7 45 30 10 5 4 0 54 15 83
2018 SO-05 12 45 12 17 10 3 0 59 28 58
2018 SO-06 8 46 27 4 11 4 0 56 16 26
2018 SO-07 5 48 28 13 8 0 0 53 20 40
2018 SO-08 23 42 19 12 4 0 0 65 15 26
2018 SO-09 17 25 42 17 0 0 0 42 17 12
2018 SO-10 7 29 28 28 8 0 0 36 36 14
2018 SO-11 8 50 42 0 0 0 0 58 0 12
2017 SO 19 38 13 13 13 4 1 60 27 182
2017 SO-00 10 10 20 20 40 0 0 20 60 10
2017 SO-03 26 33 13 11 15 3 0 60 27 38
2017 SO-04 27 48 19 0 7 0 0 75 7 34
2017 SO-05 31 36 0 12 15 6 0 71 29 18
2017 SO-06 8 46 9 23 8 8 0 58 33 15
2017 SO-07 7 41 20 7 12 14 0 55 22 16
2017 SO-08 9 73 0 9 0 9 0 90 10 11
2017 SO-10 4 22 22 48 4 0 0 26 52 11
2014 SO 24 47 14 8 5 2 0 72 13 322
2014 SO-02 0 46 20 20 14 0 0 46 34 11
2014 SO-03 31 44 11 4 8 1 0 76 13 77
2014 SO-04 24 46 12 13 3 2 0 72 16 61
2014 SO-05 22 46 15 8 3 6 0 72 11 35
2014 SO-06 38 21 26 6 9 0 0 59 15 20
2014 SO-07 15 45 24 13 0 0 4 62 13 28
2014 SO-08 13 53 7 7 20 0 0 67 27 15
2014 SO-10 10 80 10 0 0 0 0 90 0 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 15 41 17 17 8 1 1 57 25 261
2019 SO-03 18 35 21 16 10 2 0 53 26 58
2019 SO-04 19 42 14 19 5 1 0 62 24 58
2019 SO-05 9 8 40 22 17 0 3 17 41 23
2019 SO-06 29 35 15 10 5 0 5 68 16 20
2019 SO-07 4 48 11 26 11 0 0 52 37 27
2019 SO-08 0 82 6 6 6 0 0 82 12 17
2019 SO-10 17 57 0 17 9 0 0 74 26 12
2018 SO 18 39 17 14 7 3 1 59 23 422
2018 SO-03 13 38 18 11 17 2 1 52 29 106
2018 SO-04 14 48 17 15 2 2 1 64 18 84
2018 SO-05 14 29 17 31 5 3 0 45 38 58
2018 SO-06 31 34 20 4 4 8 0 70 8 26
2018 SO-07 20 40 23 13 3 0 3 62 15 40
2018 SO-08 27 46 12 12 4 0 0 73 15 26
2018 SO-09 17 25 33 17 0 8 0 45 18 12
2018 SO-10 6 47 27 6 13 0 0 54 19 15
2018 SO-11 33 33 17 17 0 0 0 67 17 12
2017 SO 22 43 14 11 9 1 0 66 20 182
2017 SO-00 10 50 0 20 20 0 0 60 40 10
2017 SO-03 23 29 26 14 8 0 0 52 22 38
2017 SO-04 22 52 14 7 3 1 0 75 11 34
2017 SO-05 33 33 6 0 21 6 0 71 22 18
2017 SO-06 3 64 8 8 15 3 0 69 23 15
2017 SO-07 14 27 43 14 3 0 0 41 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 41 37 0 11 11 0 0 78 22 11
2014 SO 24 47 14 8 3 3 0 74 11 324
2014 SO-02 14 63 13 10 0 0 0 77 10 12
2014 SO-03 17 47 17 13 2 4 0 67 16 77
2014 SO-04 23 61 10 3 2 2 0 85 4 62
2014 SO-05 29 33 16 13 6 3 0 64 20 34
2014 SO-06 56 24 9 6 0 6 0 84 6 20
2014 SO-07 22 39 7 15 9 7 0 66 26 28
2014 SO-08 33 53 7 7 0 0 0 87 7 15
2014 SO-10 45 27 27 0 0 0 0 73 0 12
2011 SO 21 47 16 7 5 3 1 71 12 553
2011 SO-01 42 34 3 13 9 0 0 76 22 24
2011 SO-02 21 53 16 4 4 4 0 77 7 30
2011 SO-03 19 50 18 6 4 4 0 71 10 106
2011 SO-04 27 45 16 6 4 2 0 73 10 112
2011 SO-05 19 47 16 5 5 3 5 72 11 61
2011 SO-06 12 52 16 11 2 7 0 69 14 45
2011 SO-07 12 49 12 15 5 7 0 66 21 41
2011 SO-08 11 53 21 11 5 0 0 63 16 19
2011 SO-09 23 45 14 14 5 0 0 68 18 22
2011 SO-10 15 59 9 9 0 9 0 81 10 12
2011 SO-11 25 59 11 0 5 0 0 84 5 19
2008 SO 23 43 15 8 7 3 2 69 15 369
2008 SO-01 18 48 7 7 21 0 0 65 28 16
2008 SO-02 8 52 15 11 10 4 0 63 22 28
2008 SO-03 22 40 18 9 2 5 2 67 13 76
2008 SO-04 28 42 15 7 5 2 2 72 12 63
2008 SO-05 27 37 16 6 5 3 6 71 12 33
2008 SO-06 9 61 9 8 6 6 0 75 15 33
2008 SO-07 7 52 15 11 10 4 0 62 22 27
2008 SO-08 14 38 33 0 14 0 0 52 14 21
2008 SO-09 41 35 12 6 6 0 0 76 12 17
2008 SO-10 46 36 6 6 0 0 6 87 6 17
2008 SO-11 33 40 13 7 7 0 0 73 13 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 14 40 30 12 5 0 0 54 17 261
2019 SO-03 12 26 41 12 7 2 0 39 19 58
2019 SO-04 17 43 26 7 7 0 0 60 13 58
2019 SO-05 0 38 22 31 8 0 0 38 39 23
2019 SO-06 24 56 20 0 0 0 0 80 0 20
2019 SO-07 0 48 26 19 7 0 0 48 26 27
2019 SO-08 12 47 29 6 6 0 0 59 12 17
2019 SO-10 9 49 43 0 0 0 0 57 0 12
2018 SO 13 40 24 13 6 3 0 55 20 422
2018 SO-03 11 40 18 17 11 3 0 52 29 106
2018 SO-04 11 37 35 12 2 4 0 49 15 84
2018 SO-05 7 36 24 23 9 2 0 44 32 58
2018 SO-06 19 43 27 4 4 4 0 64 8 26
2018 SO-07 5 48 25 13 8 3 0 54 21 40
2018 SO-08 23 38 23 12 4 0 0 62 15 26
2018 SO-09 33 50 0 8 0 8 0 91 9 12
2018 SO-10 6 40 27 13 14 0 0 46 27 15
2018 SO-11 17 58 17 8 0 0 0 75 8 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 13 30 17 20 17 3 0 45 38 261
2019 SO-03 12 34 19 11 21 4 0 48 32 58
2019 SO-04 12 21 12 30 20 5 0 36 52 58
2019 SO-05 8 30 21 22 18 0 0 38 40 23
2019 SO-06 19 40 15 15 10 0 0 60 25 20
2019 SO-07 7 22 26 19 22 4 0 31 42 27
2019 SO-08 6 29 18 35 6 6 0 38 44 17
2019 SO-10 15 34 26 17 9 0 0 49 26 12
2018 SO 12 30 22 16 16 4 1 44 33 419
2018 SO-03 7 30 21 17 23 2 0 38 41 105
2018 SO-04 11 32 22 18 10 6 1 47 30 83
2018 SO-05 16 33 17 12 17 3 2 51 31 58
2018 SO-06 28 24 24 20 4 0 0 52 24 25
2018 SO-07 3 38 18 18 23 3 0 41 41 40
2018 SO-08 12 19 42 15 12 0 0 31 27 26
2018 SO-09 33 17 33 17 0 0 0 50 17 12
2018 SO-10 0 20 20 20 26 13 0 23 53 15
2018 SO-11 8 33 33 0 17 8 0 45 18 12
2017 SO 13 26 19 18 21 4 0 40 40 182
2017 SO-00 10 10 10 0 60 10 0 22 67 10
2017 SO-03 15 20 13 19 27 6 0 38 49 38
2017 SO-04 12 38 24 9 16 0 0 50 25 34
2017 SO-05 6 36 19 12 27 0 0 42 40 18
2017 SO-06 8 15 36 15 26 0 0 23 41 15
2017 SO-07 7 34 20 27 5 7 0 44 35 16
2017 SO-08 18 36 9 36 0 0 0 55 36 11
2017 SO-10 19 11 26 33 11 0 0 30 44 11
2014 SO 16 31 17 18 11 6 0 50 32 323
2014 SO-02 5 10 19 24 23 19 0 18 58 12
2014 SO-03 13 25 19 24 12 7 0 41 39 77
2014 SO-04 15 34 18 17 12 3 0 51 30 62
2014 SO-05 17 44 3 16 10 10 0 68 28 34
2014 SO-06 41 26 12 12 9 0 0 68 21 20
2014 SO-07 22 37 13 11 17 0 0 59 28 28
2014 SO-08 0 33 40 20 0 7 0 36 21 15
2014 SO-10 10 50 20 20 0 0 0 60 20 11
2011 SO 9 32 19 20 16 4 1 43 37 551
2011 SO-01 9 29 11 17 30 0 4 39 49 24
2011 SO-02 10 29 18 19 13 11 0 43 37 29
2011 SO-03 5 36 22 20 13 4 1 43 34 106
2011 SO-04 14 31 12 18 18 4 1 48 39 112
2011 SO-05 10 20 28 25 10 4 2 32 38 61
2011 SO-06 6 37 16 25 16 0 0 43 41 44
2011 SO-07 5 32 22 10 24 7 0 39 37 41
2011 SO-08 11 32 16 26 16 0 0 42 42 19
2011 SO-09 5 27 18 23 27 0 0 32 50 22
2011 SO-10 6 41 26 17 9 0 0 48 26 12
2011 SO-11 14 37 27 16 5 0 0 52 21 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 22 53 7 15 3 0 0 75 18 258
2019 SO-03 22 55 7 14 1 0 0 77 16 55
2019 SO-04 27 53 7 11 2 0 0 81 13 57
2019 SO-05 21 57 9 9 3 0 0 79 12 23
2019 SO-06 28 58 5 10 0 0 0 86 10 21
2019 SO-07 14 54 14 14 4 0 0 68 18 28
2019 SO-08 18 41 0 29 12 0 0 59 41 17
2019 SO-10 17 34 0 34 15 0 0 51 49 12
2017 SO 13 57 9 14 7 0 0 70 21 182
2017 SO-00 10 60 0 30 0 0 0 70 30 10
2017 SO-03 14 42 11 17 15 0 0 56 33 38
2017 SO-04 12 62 3 19 4 0 0 73 23 34
2017 SO-05 46 37 0 15 2 0 0 83 17 18
2017 SO-06 0 56 26 15 3 0 0 56 18 15
2017 SO-07 0 84 14 3 0 0 0 84 3 16
2017 SO-08 0 73 0 18 9 0 0 73 27 11
2017 SO-10 0 78 0 11 11 0 0 78 22 11
2014 SO 23 55 8 12 3 0 0 78 15 318
2014 SO-02 39 39 10 13 0 0 0 77 13 12
2014 SO-03 29 54 10 4 3 0 0 83 7 75
2014 SO-04 25 63 4 5 3 0 0 88 8 60
2014 SO-05 25 43 6 23 3 0 0 68 26 35
2014 SO-06 38 50 3 3 6 0 0 88 9 20
2014 SO-07 22 52 11 15 0 0 0 74 15 28
2014 SO-08 20 53 7 13 7 0 0 73 20 15
2014 SO-10 5 32 18 45 0 0 0 36 45 12
2011 SO 28 50 7 10 5 0 0 78 15 553
2011 SO-01 23 56 13 4 4 0 0 78 9 24
2011 SO-02 37 43 7 11 0 0 3 82 11 30
2011 SO-03 28 55 10 4 3 0 0 83 6 106
2011 SO-04 37 43 2 11 7 0 0 80 18 112
2011 SO-05 25 45 14 11 5 0 0 69 17 62
2011 SO-06 18 60 2 14 7 0 0 77 21 45
2011 SO-07 20 71 2 5 2 0 0 90 7 41
2011 SO-08 16 53 5 11 16 0 0 68 26 19
2011 SO-09 18 32 0 32 18 0 0 50 50 22
2011 SO-10 17 56 26 0 0 0 0 74 0 12
2011 SO-11 25 37 11 21 5 0 0 63 27 19
2008 SO 27 53 8 11 2 0 0 80 12 368
2008 SO-01 10 55 14 14 7 0 0 65 21 16
2008 SO-02 32 41 8 15 4 0 0 73 19 27
2008 SO-03 25 57 9 8 1 0 0 82 8 78
2008 SO-04 31 53 5 10 2 0 0 83 12 62
2008 SO-05 37 39 12 9 1 0 0 77 11 33
2008 SO-06 22 60 9 9 0 0 0 81 9 33
2008 SO-07 15 66 7 11 0 0 0 81 11 27
2008 SO-08 24 52 5 19 0 0 0 76 19 21
2008 SO-09 18 53 6 18 6 0 0 71 24 17
2008 SO-10 29 53 0 12 6 0 0 82 18 17
2008 SO-11 33 53 0 7 7 0 0 87 13 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 28 42 10 14 5 0 0 70 20 259
2019 SO-03 25 45 15 10 4 0 0 70 14 56
2019 SO-04 39 33 10 12 5 0 0 72 18 57
2019 SO-05 21 52 9 18 0 0 0 73 18 23
2019 SO-06 18 63 5 10 5 0 0 81 14 21
2019 SO-07 32 39 7 21 0 0 0 71 21 28
2019 SO-08 18 35 0 18 29 0 0 53 47 17
2019 SO-10 0 64 9 18 9 0 0 64 27 11
2017 SO 21 42 9 21 8 0 0 62 28 182
2017 SO-00 30 30 10 30 0 0 0 60 30 10
2017 SO-03 33 22 9 30 7 0 0 55 37 38
2017 SO-04 23 34 19 17 7 0 0 57 24 34
2017 SO-05 27 40 9 19 6 0 0 67 25 18
2017 SO-06 3 64 0 26 8 0 0 67 33 15
2017 SO-07 7 36 20 27 9 0 0 43 36 16
2017 SO-08 9 55 0 9 27 0 0 64 36 11
2017 SO-10 4 74 0 11 11 0 0 78 22 11
2014 SO 31 37 9 14 9 0 0 67 24 319
2014 SO-02 48 23 0 19 10 0 0 71 29 12
2014 SO-03 33 38 16 9 5 0 0 70 14 75
2014 SO-04 42 32 3 11 12 0 0 74 23 60
2014 SO-05 26 31 5 23 15 0 0 57 38 35
2014 SO-06 35 35 6 21 3 0 0 71 24 20
2014 SO-07 32 39 11 11 7 0 0 70 19 28
2014 SO-08 20 20 13 27 20 0 0 40 47 15
2014 SO-10 27 55 0 9 9 0 0 82 18 12
2011 SO 30 42 10 12 6 0 1 72 18 554
2011 SO-01 22 43 18 9 4 4 0 67 13 24
2011 SO-02 24 54 14 4 5 0 0 78 8 30
2011 SO-03 38 36 9 10 6 0 1 75 16 106
2011 SO-04 40 30 6 14 10 0 0 70 24 112
2011 SO-05 26 49 11 8 6 0 0 74 14 62
2011 SO-06 13 53 9 15 9 0 0 66 24 45
2011 SO-07 17 51 10 15 5 0 2 70 20 41
2011 SO-08 21 42 26 5 5 0 0 63 11 19
2011 SO-09 14 50 5 23 9 0 0 64 32 22
2011 SO-10 30 52 0 17 0 0 0 83 17 12
2011 SO-11 32 41 16 5 5 0 0 73 11 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 27 48 9 12 4 0 0 75 16 260
2019 SO-03 21 50 9 16 3 0 0 72 19 56
2019 SO-04 34 39 12 11 4 0 0 73 14 57
2019 SO-05 35 52 0 4 9 0 0 87 13 23
2019 SO-06 28 58 5 10 0 0 0 86 10 21
2019 SO-07 14 57 4 18 7 0 0 71 25 28
2019 SO-08 18 65 6 6 6 0 0 82 12 17
2019 SO-10 17 34 9 32 9 0 0 51 40 12
2017 SO 30 42 11 14 3 0 0 72 17 182
2017 SO-00 20 50 0 10 20 0 0 70 30 10
2017 SO-03 23 35 20 18 4 0 0 58 22 38
2017 SO-04 33 48 3 11 4 0 0 81 16 34
2017 SO-05 40 42 6 12 0 0 0 81 12 18
2017 SO-06 36 38 11 15 0 0 0 74 15 15
2017 SO-07 20 50 23 7 0 0 0 70 7 16
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2017 SO-10 19 26 22 33 0 0 0 45 33 11
2014 SO 31 46 11 10 3 0 0 77 13 319
2014 SO-02 13 67 0 19 0 0 0 81 19 12
2014 SO-03 36 45 10 7 3 0 0 80 10 75
2014 SO-04 37 42 7 10 4 0 0 80 13 60
2014 SO-05 40 38 9 6 6 0 0 78 12 35
2014 SO-06 35 38 12 15 0 0 0 74 15 20
2014 SO-07 30 50 15 5 0 0 0 80 5 28
2014 SO-08 20 53 13 13 0 0 0 73 13 15
2014 SO-10 36 27 9 18 9 0 0 64 27 12

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 61 24 5 5 3 0 0 86 9 259
2019 SO-03 55 30 5 5 4 0 0 85 9 56
2019 SO-04 64 29 2 4 2 0 0 93 5 57
2019 SO-05 55 4 22 13 4 0 0 60 18 23
2019 SO-06 66 24 5 0 0 0 5 95 0 21
2019 SO-07 63 15 11 7 4 0 0 78 11 27
2019 SO-08 53 29 0 6 12 0 0 82 18 17
2019 SO-10 77 15 0 9 0 0 0 91 9 12
2017 SO 59 23 3 7 7 0 1 83 14 182
2017 SO-00 50 0 0 50 0 0 0 50 50 10
2017 SO-03 63 29 3 0 6 0 0 91 6 38
2017 SO-04 60 23 0 10 7 0 0 83 17 34
2017 SO-05 54 31 2 0 6 0 6 91 7 18
2017 SO-06 64 11 8 0 15 3 0 77 16 15
2017 SO-07 53 41 7 0 0 0 0 93 0 16
2017 SO-08 45 45 0 9 0 0 0 91 9 11
2017 SO-10 96 0 4 0 0 0 0 96 0 11
2014 SO 62 24 4 4 3 0 2 88 8 318
2014 SO-02 52 29 0 0 19 0 0 81 19 12
2014 SO-03 65 23 2 1 7 0 1 89 9 75
2014 SO-04 65 26 4 2 2 0 3 93 4 60
2014 SO-05 56 32 6 6 0 0 0 87 6 34
2014 SO-06 85 6 9 0 0 0 0 91 0 20
2014 SO-07 65 28 4 4 0 0 0 93 4 28
2014 SO-08 53 27 0 13 0 0 7 86 14 15
2014 SO-10 73 0 9 9 0 0 9 80 10 12
2011 SO 63 22 7 4 2 0 2 87 6 553
2011 SO-01 50 22 13 9 7 0 0 72 15 24
2011 SO-02 60 18 9 11 0 0 3 80 11 30
2011 SO-03 67 21 5 1 2 1 4 92 3 106
2011 SO-04 67 18 7 4 2 0 3 87 6 112
2011 SO-05 63 19 12 5 0 0 1 83 5 62
2011 SO-06 67 26 7 0 0 0 0 93 0 45
2011 SO-07 68 25 0 3 0 0 5 97 3 40
2011 SO-08 53 21 5 0 16 0 5 78 17 19
2011 SO-09 50 23 18 5 0 0 5 76 5 22
2011 SO-10 74 17 9 0 0 0 0 91 0 12
2011 SO-11 68 16 0 5 11 0 0 84 16 19
2008 SO 67 22 5 4 1 0 1 90 6 368
2008 SO-01 48 24 0 28 0 0 0 72 28 16
2008 SO-02 59 22 8 4 8 0 0 81 12 27
2008 SO-03 70 18 5 6 0 0 0 89 6 77
2008 SO-04 76 15 5 2 2 0 0 92 3 63
2008 SO-05 80 19 1 0 0 0 0 99 0 33
2008 SO-06 66 31 0 3 0 0 0 97 3 33
2008 SO-07 40 45 4 4 0 0 7 92 4 27
2008 SO-08 76 10 10 5 0 0 0 86 5 21
2008 SO-09 71 18 12 0 0 0 0 88 0 17
2008 SO-10 58 24 0 6 0 0 12 93 7 17
2008 SO-11 67 13 7 0 7 0 7 86 7 15

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 65 15 10 2 4 0 5 84 6 261
2019 SO-03 72 16 9 0 2 0 1 89 2 57
2019 SO-04 69 14 5 2 2 0 7 90 4 57
2019 SO-05 47 21 13 4 9 0 4 72 14 23
2019 SO-06 52 14 19 0 0 0 14 77 0 21
2019 SO-07 68 14 0 4 11 0 4 85 15 28
2019 SO-08 47 18 18 0 12 0 6 69 13 17
2019 SO-10 68 26 6 0 0 0 0 94 0 12
2017 SO 60 18 5 2 9 1 4 83 12 181
2017 SO-00 30 30 10 20 10 0 0 60 30 10
2017 SO-03 69 23 1 0 3 0 4 96 3 38
2017 SO-04 68 18 0 0 14 0 0 86 14 34
2017 SO-05 36 12 21 6 6 0 19 59 15 18
2017 SO-06 77 0 3 0 16 3 0 80 17 14
2017 SO-07 53 34 7 0 0 0 7 93 0 16
2017 SO-08 55 36 9 0 0 0 0 91 0 11
2017 SO-10 85 11 4 0 0 0 0 96 0 11
2014 SO 69 16 6 2 4 1 3 88 6 323
2014 SO-02 42 29 10 0 19 0 0 71 19 12
2014 SO-03 71 17 4 1 4 1 1 90 6 77
2014 SO-04 73 15 6 1 3 0 2 89 4 61
2014 SO-05 65 20 9 0 3 0 3 87 3 35
2014 SO-06 79 12 0 6 0 0 3 94 6 20
2014 SO-07 80 11 0 0 7 0 2 92 8 28
2014 SO-08 67 20 0 0 7 0 7 93 7 15
2014 SO-10 70 10 10 0 0 0 10 89 0 11
2011 SO 65 16 8 2 3 1 6 87 5 554
2011 SO-01 48 17 9 4 13 4 4 72 19 24
2011 SO-02 66 18 7 0 4 0 6 89 4 30
2011 SO-03 66 20 5 3 1 1 6 91 4 106
2011 SO-04 69 15 6 1 3 0 7 89 4 112
2011 SO-05 68 12 13 0 2 2 4 85 2 62
2011 SO-06 71 8 9 0 0 0 11 90 0 45
2011 SO-07 61 22 5 2 2 0 7 89 5 41
2011 SO-08 63 5 5 0 11 0 16 81 13 19
2011 SO-09 50 23 27 0 0 0 0 73 0 22
2011 SO-10 65 17 17 0 0 0 0 83 0 12
2011 SO-11 68 16 5 5 5 0 0 84 11 19
2008 SO 63 11 7 3 5 0 12 83 9 370
2008 SO-01 58 7 7 21 7 0 0 65 28 16
2008 SO-02 49 17 7 7 7 0 11 75 17 28
2008 SO-03 72 9 4 3 5 2 4 87 9 78
2008 SO-04 62 5 5 2 3 0 24 88 6 63
2008 SO-05 74 16 1 0 3 0 6 95 3 33
2008 SO-06 65 14 6 0 3 0 12 89 4 33
2008 SO-07 44 15 15 0 4 0 22 76 5 27
2008 SO-08 60 5 15 0 10 0 10 72 11 20
2008 SO-09 71 0 24 0 0 0 6 75 0 17
2008 SO-10 53 12 6 0 6 0 23 84 8 17
2008 SO-11 67 13 0 0 13 0 7 86 14 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 69 15 7 2 3 0 5 89 5 260
2019 SO-03 77 11 7 0 2 0 3 91 2 58
2019 SO-04 58 16 7 4 5 2 7 82 10 57
2019 SO-05 73 13 4 4 0 0 4 91 5 23
2019 SO-06 75 15 0 0 0 0 10 100 0 20
2019 SO-07 74 15 0 0 7 0 4 92 8 27
2019 SO-08 65 18 6 0 6 0 6 88 6 17
2019 SO-10 68 26 6 0 0 0 0 94 0 12
2017 SO 71 11 5 3 6 1 4 85 9 182
2017 SO-00 70 10 10 10 0 0 0 80 10 10
2017 SO-03 70 17 7 3 3 0 0 87 6 38
2017 SO-04 78 8 0 3 10 0 0 86 14 34
2017 SO-05 42 12 15 0 6 0 25 72 8 18
2017 SO-06 71 11 0 0 15 3 0 84 16 15
2017 SO-07 73 14 0 0 0 0 14 100 0 16
2017 SO-08 73 18 9 0 0 0 0 91 0 11
2017 SO-10 96 0 4 0 0 0 0 96 0 11
2014 SO 76 14 5 2 2 0 2 92 3 324
2014 SO-02 48 33 0 0 10 0 10 89 11 12
2014 SO-03 76 11 4 3 4 0 1 89 7 77
2014 SO-04 78 20 1 0 0 0 1 99 0 61
2014 SO-05 83 8 6 0 0 0 3 94 0 35
2014 SO-06 71 12 12 6 0 0 0 82 6 20
2014 SO-07 80 11 2 4 4 0 0 91 7 28
2014 SO-08 87 7 0 0 0 0 7 100 0 15
2014 SO-10 73 9 9 0 0 0 9 90 0 12
2011 SO 68 15 7 1 2 1 6 89 3 553
2011 SO-01 66 17 17 0 0 0 0 83 0 24
2011 SO-02 73 18 4 4 0 0 3 93 4 30
2011 SO-03 71 16 5 2 1 1 5 92 3 106
2011 SO-04 68 12 7 2 3 0 8 87 5 111
2011 SO-05 68 12 9 2 2 0 7 86 4 62
2011 SO-06 76 14 6 0 0 0 5 94 0 45
2011 SO-07 61 22 2 2 2 0 10 92 5 41
2011 SO-08 58 11 5 0 11 5 11 81 13 19
2011 SO-09 41 27 23 0 0 0 9 75 0 22
2011 SO-10 74 9 17 0 0 0 0 83 0 12
2011 SO-11 73 27 0 0 0 0 0 100 0 19
2008 SO 69 11 6 1 3 1 9 88 5 366
2008 SO-01 72 28 0 0 0 0 0 100 0 16
2008 SO-02 45 22 11 0 14 4 4 73 15 28
2008 SO-03 74 10 5 3 3 1 4 88 6 76
2008 SO-04 65 10 3 0 2 0 20 94 2 63
2008 SO-05 77 12 5 0 0 0 6 95 0 33
2008 SO-06 76 3 6 3 3 0 9 86 7 33
2008 SO-07 64 4 8 4 4 0 16 81 10 25
2008 SO-08 71 5 10 0 5 5 5 84 5 21
2008 SO-09 76 6 12 0 0 0 6 88 0 17
2008 SO-10 53 6 12 0 6 0 23 77 8 17
2008 SO-11 80 13 0 0 0 0 7 100 0 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 19 23 11 9 9 17 12 59 26 258
2019 SO-03 11 25 11 10 10 27 5 53 31 56
2019 SO-04 21 14 11 11 10 20 13 53 31 58
2019 SO-05 13 30 9 13 11 18 4 56 32 23
2019 SO-06 10 20 10 5 15 5 34 50 33 20
2019 SO-07 11 33 15 19 4 11 7 55 27 27
2019 SO-08 18 35 6 0 6 6 29 82 9 17
2019 SO-10 17 26 26 17 6 0 9 46 26 12

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 35 48 9 7 2 0 0 83 9 260
2019 SO-03 25 50 18 4 4 0 0 75 7 56
2019 SO-04 32 48 7 11 2 0 0 80 12 58
2019 SO-05 40 36 5 19 0 0 0 77 19 22
2019 SO-06 37 39 5 19 0 0 0 76 19 21
2019 SO-07 39 54 0 4 4 0 0 93 7 28
2019 SO-08 41 53 6 0 0 0 0 94 0 17
2019 SO-10 32 68 0 0 0 0 0 100 0 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 39 42 7 7 3 2 0 82 10 259
2019 SO-03 40 43 7 4 3 4 0 86 7 56
2019 SO-04 36 42 11 8 4 0 0 78 12 58
2019 SO-05 40 36 9 9 0 5 0 80 10 22
2019 SO-06 57 34 5 0 0 5 0 95 0 21
2019 SO-07 41 33 4 15 4 4 0 77 19 27
2019 SO-08 29 59 0 12 0 0 0 88 12 17
2019 SO-10 23 51 9 17 0 0 0 74 17 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 18 82 260
2019 SO-03 15 85 58
2019 SO-04 24 76 57
2019 SO-07 21 79 28
2018 SO 19 81 428
2018 SO-03 23 77 107
2018 SO-04 16 84 85
2018 SO-05 28 72 58
2018 SO-06 20 80 26
2018 SO-07 21 79 42

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 45 55 47
2019 SO-04 56 44 13
2018 SO 58 42 79
2018 SO-03 75 25 24
2018 SO-04 62 38 13
2018 SO-05 56 44 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 67 33 47
2019 SO-04 52 48 13
2018 SO 59 41 79
2018 SO-03 65 35 23
2018 SO-04 64 36 14
2018 SO-05 63 38 16

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 27 73 47
2019 SO-04 40 60 13
2018 SO 33 67 75
2018 SO-04 42 58 12
2018 SO-05 50 50 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 47
2019 SO-04 0 100 13

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 10 90 47
2018 SO 9 91 75
2018 SO-04 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 13 87 47
2018 SO 16 84 76
2018 SO-04 42 58 12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 41 59 47
2019 SO-04 40 60 13
2018 SO 43 57 75
2018 SO-03 44 56 23
2018 SO-04 42 58 12
2018 SO-05 53 47 15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 45 55 47
2019 SO-04 38 62 13
2018 SO 40 60 75
2018 SO-03 41 59 22
2018 SO-04 36 64 14
2018 SO-05 43 57 14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 51 49 47
2019 SO-04 62 38 13
2018 SO 37 63 75
2018 SO-03 37 63 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 36 64 47
2018 SO 45 55 76
2018 SO-03 50 50 24
2018 SO-04 50 50 12
2018 SO-05 33 67 15

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 32 68 47
2019 SO-04 36 64 13
2018 SO 28 72 72
2018 SO-03 24 76 21
2018 SO-05 64 36 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 57 43 47
2019 SO-04 48 52 13
2018 SO 78 22 76

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 40 60 47
2019 SO-04 54 46 13
2018 SO 37 63 76
2018 SO-03 35 65 23
2018 SO-05 50 50 16

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 19 81 73

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 11 89 47
2018 SO 18 82 73

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 46 54 47
2019 SO-04 46 54 13
2018 SO 29 71 73
2018 SO-03 24 76 21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 40 60 47
2018 SO 47 53 75
2018 SO-03 41 59 22
2018 SO-04 62 38 13
2018 SO-05 40 60 15

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 11 89 73

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 38 62 47
2019 SO-04 56 44 13
2018 SO 40 60 73
2018 SO-03 32 68 22
2018 SO-05 50 50 14

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 28 72 47
2018 SO 30 70 74
2018 SO-03 28 72 22
2018 SO-05 40 60 15

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 10 90 47

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 16 84 75
2018 SO-03 26 74 23

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 10 90 73

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 7 93 73

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 17 83 47
2018 SO 36 64 74
2018 SO-03 50 50 22
2018 SO-04 42 58 12

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 10 90 73
2018 SO-03 0 100 21

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 44 56 47
2018 SO 37 63 72
2018 SO-03 28 72 21
2018 SO-04 58 42 12
2018 SO-05 36 64 14

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 19 81 68
2018 SO-03 26 74 20

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 20 80 66

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 9 91 66
2018 SO-04 0 100 11

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 9 91 66
2018 SO-04 0 100 11

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 12 88 67

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 67
2018 SO-05 0 100 11

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 12 88 66

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 12 88 66

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 27 73 66
2018 SO-03 31 69 19

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 9 91 66
2018 SO-04 0 100 11

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 42 58 69
2018 SO-03 45 55 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 62 38 68
2018 SO-03 64 36 20

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 7 93 67
2018 SO-04 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 31 69 261
2019 SO-03 32 68 58
2019 SO-04 28 72 57
2019 SO-05 36 64 23
2019 SO-07 46 54 28

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 15 31 18 15 10 9 2 52 28 259
2019 SO-03 15 20 32 15 9 7 4 38 26 56
2019 SO-04 24 25 14 14 12 9 2 55 29 57
2019 SO-05 12 35 4 18 21 9 0 52 43 23
2019 SO-06 30 40 0 15 5 5 4 78 22 20
2019 SO-07 0 46 18 11 11 14 0 54 25 28
2019 SO-08 0 59 18 12 0 12 0 67 13 17
2019 SO-10 9 43 17 6 17 0 9 56 26 12
2018 SO 12 28 28 10 11 10 2 46 23 420
2018 SO-03 8 26 24 12 18 10 3 38 34 104
2018 SO-04 11 23 34 5 12 14 1 40 20 83
2018 SO-05 12 17 29 14 12 15 0 35 31 58
2018 SO-06 15 42 35 0 4 0 4 60 4 26
2018 SO-07 5 38 33 18 3 3 3 45 21 40
2018 SO-08 22 41 26 7 4 0 0 63 11 27
2018 SO-09 25 33 8 8 8 17 0 70 20 12
2018 SO-10 13 37 12 19 6 12 0 57 29 16
2018 SO-11 8 17 50 8 8 8 0 27 18 12
2017 SO 8 25 27 13 13 10 4 39 30 182
2017 SO-00 0 30 0 20 30 0 20 38 63 10
2017 SO-03 9 15 27 15 25 9 0 26 44 38
2017 SO-04 14 28 17 12 11 14 3 51 28 34
2017 SO-05 2 25 40 21 0 12 0 31 24 18
2017 SO-06 8 23 47 8 8 0 8 33 16 15
2017 SO-07 0 27 36 7 9 20 0 34 20 16
2017 SO-08 9 36 18 18 0 0 18 56 22 11
2017 SO-10 15 37 26 0 11 11 0 58 12 11
2014 SO 10 32 23 16 8 10 1 47 27 322
2014 SO-02 0 10 24 34 33 0 0 10 66 12
2014 SO-03 10 26 26 9 13 17 0 43 26 76
2014 SO-04 6 33 28 10 4 18 2 48 16 60
2014 SO-05 5 46 17 20 3 6 3 56 25 35
2014 SO-06 26 41 12 15 6 0 0 68 21 20
2014 SO-07 7 22 28 22 17 4 0 31 40 28
2014 SO-08 20 33 20 13 7 7 0 57 21 15
2014 SO-10 9 45 27 18 0 0 0 55 18 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 22 38 21 11 6 2 0 61 18 260
2019 SO-03 21 35 29 9 3 2 0 58 12 57
2019 SO-04 28 32 22 10 9 0 0 59 19 57
2019 SO-05 17 38 9 18 18 0 0 55 36 23
2019 SO-06 37 43 10 10 0 0 0 81 10 21
2019 SO-07 11 32 36 7 11 4 0 44 19 28
2019 SO-08 13 63 19 6 0 0 0 75 6 16
2019 SO-10 17 51 9 6 9 9 0 74 16 12
2018 SO 19 36 24 9 6 5 0 58 16 419
2018 SO-03 15 30 33 10 10 2 0 47 20 103
2018 SO-04 17 33 23 12 5 10 1 56 19 83
2018 SO-05 17 36 24 7 9 7 0 58 17 58
2018 SO-06 15 54 16 4 4 4 4 74 8 26
2018 SO-07 10 50 25 13 3 0 0 60 15 40
2018 SO-08 37 26 22 11 4 0 0 63 15 27
2018 SO-09 42 25 17 0 8 8 0 73 9 12
2018 SO-10 25 31 18 19 0 6 0 60 20 16
2018 SO-11 8 50 17 17 0 8 0 64 18 12
2017 SO 14 34 25 14 6 4 2 52 21 182
2017 SO-00 10 20 10 40 10 0 10 33 56 10
2017 SO-03 14 30 21 21 11 3 0 45 33 38
2017 SO-04 13 43 29 5 5 1 3 59 11 34
2017 SO-05 21 25 30 12 0 12 0 52 14 18
2017 SO-06 15 21 49 15 0 0 0 36 15 15
2017 SO-07 7 34 30 0 9 20 0 51 12 16
2017 SO-08 18 45 18 9 0 0 9 70 10 11
2017 SO-10 19 48 11 11 11 0 0 67 22 11
2014 SO 20 35 24 12 6 3 0 56 19 323
2014 SO-02 0 19 29 33 19 0 0 19 52 12
2014 SO-03 15 33 26 15 7 4 0 50 23 76
2014 SO-04 23 47 17 3 3 5 0 74 7 61
2014 SO-05 20 32 29 12 3 3 0 54 16 35
2014 SO-06 50 29 3 12 6 0 0 79 18 20
2014 SO-07 11 33 28 15 13 0 0 45 28 28
2014 SO-08 27 33 33 7 0 0 0 60 7 15
2014 SO-10 18 36 27 18 0 0 0 55 18 12
2011 SO 21 45 21 8 3 3 0 68 11 548
2011 SO-01 29 33 26 9 0 4 0 64 9 24
2011 SO-02 17 40 32 6 3 4 0 58 9 30
2011 SO-03 19 43 21 6 6 5 0 65 13 106
2011 SO-04 26 47 14 9 2 3 0 75 11 111
2011 SO-05 23 45 26 3 2 0 0 69 5 60
2011 SO-06 10 43 23 9 13 2 0 54 23 45
2011 SO-07 15 49 21 13 0 3 0 66 13 39
2011 SO-08 11 53 26 11 0 0 0 63 11 19
2011 SO-09 18 50 14 14 5 0 0 68 18 22
2011 SO-10 39 35 26 0 0 0 0 74 0 12
2011 SO-11 20 59 16 5 0 0 0 79 5 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 8 92 263
2018 SO 10 90 427
2018 SO-03 12 88 106
2018 SO-04 8 92 85
2018 SO-05 10 90 58
2018 SO-07 12 88 42
2018 SO-09 0 100 12
2018 SO-11 0 100 12

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 26 74 22
2018 SO 42 58 38
2018 SO-03 55 45 11

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 72 28 22
2018 SO 81 19 42

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 18 82 38

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 38

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 31 69 22
2018 SO 21 79 38

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 51 49 22
2018 SO 40 60 40

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 39

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 28 72 22
2018 SO 20 80 40
2018 SO-03 38 62 13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 23 77 39

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 28 73 40

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 18 82 38

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22
2018 SO 13 87 38

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 62 38 39
2018 SO-03 45 55 11

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 14 86 37

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 14 86 37
2018 SO-03 0 100 10

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 24 76 37

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 50 50 40

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 71 29 41

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 14 86 37
2018 SO-03 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 19 81 262
2019 SO-03 16 84 57
2019 SO-04 14 86 58
2019 SO-07 32 68 28
2019 SO-08 29 71 17

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 15 26 25 9 4 17 4 52 16 259
2019 SO-03 14 21 28 11 3 21 2 46 18 57
2019 SO-04 20 23 28 8 2 16 4 53 13 58
2019 SO-05 16 30 18 13 4 18 0 56 22 23
2019 SO-06 29 39 10 5 5 10 4 78 11 21
2019 SO-07 7 26 30 4 11 15 7 43 19 27
2019 SO-08 0 50 25 6 6 13 0 57 14 16
2019 SO-10 9 34 17 17 9 0 15 50 30 12
2018 SO 12 29 30 6 5 17 1 50 14 418
2018 SO-03 9 26 30 9 7 18 2 43 20 105
2018 SO-04 12 22 42 8 0 13 2 40 10 83
2018 SO-05 7 26 24 5 7 30 2 48 18 58
2018 SO-06 16 48 12 4 8 13 0 73 14 25
2018 SO-07 3 44 36 5 3 10 0 51 9 39
2018 SO-08 30 37 26 7 0 0 0 67 7 27
2018 SO-09 27 18 27 0 9 18 0 56 11 11
2018 SO-10 13 37 25 0 12 12 0 57 14 16
2018 SO-11 8 25 33 8 0 25 0 44 11 12
2017 SO 13 25 30 5 4 18 4 49 12 182
2017 SO-00 10 20 20 10 20 10 10 38 38 10
2017 SO-03 14 13 37 7 10 17 3 34 21 38
2017 SO-04 17 30 14 4 1 27 7 71 8 34
2017 SO-05 9 25 27 6 0 33 0 50 9 18
2017 SO-06 15 23 32 15 0 8 8 45 18 15
2017 SO-07 7 27 43 3 0 20 0 42 3 16
2017 SO-08 9 45 27 0 0 9 9 67 0 11
2017 SO-10 15 48 22 4 0 11 0 71 5 11
2014 SO 15 29 28 8 2 15 2 53 13 318
2014 SO-02 0 39 29 19 0 13 0 44 22 12
2014 SO-03 13 26 27 13 2 18 1 48 19 75
2014 SO-04 10 32 26 10 0 19 3 54 12 61
2014 SO-05 7 37 27 3 3 22 0 57 9 32
2014 SO-06 41 28 19 6 0 6 0 73 7 19
2014 SO-07 15 37 17 7 7 13 4 62 18 28
2014 SO-08 13 20 53 7 0 7 0 36 7 15
2014 SO-10 36 27 27 0 0 9 0 70 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 22 37 25 6 5 4 0 62 12 259
2019 SO-03 18 39 32 2 3 7 0 61 5 57
2019 SO-04 31 23 30 8 4 5 0 56 12 58
2019 SO-05 16 44 13 22 4 0 0 60 27 23
2019 SO-06 33 43 14 0 10 0 0 76 10 21
2019 SO-07 7 41 26 7 11 4 4 52 20 27
2019 SO-08 19 50 25 0 6 0 0 69 6 16
2019 SO-10 15 51 9 0 17 9 0 72 19 12
2018 SO 16 40 24 8 3 9 0 61 12 415
2018 SO-03 10 38 30 8 6 8 0 53 14 105
2018 SO-04 17 34 33 6 0 10 0 57 7 82
2018 SO-05 10 40 19 12 3 14 0 59 18 57
2018 SO-06 16 44 13 8 4 16 0 71 14 25
2018 SO-07 10 59 18 5 3 5 0 73 8 39
2018 SO-08 30 37 19 15 0 0 0 67 15 27
2018 SO-09 50 20 0 10 10 10 0 78 22 10
2018 SO-10 13 43 19 12 0 12 0 64 14 16
2018 SO-11 8 58 33 0 0 0 0 67 0 12
2017 SO 18 33 30 7 3 7 2 56 11 182
2017 SO-00 10 40 10 20 10 0 10 56 33 10
2017 SO-03 17 21 31 11 8 11 0 43 22 38
2017 SO-04 18 39 22 1 1 12 7 71 2 34
2017 SO-05 27 19 40 6 0 9 0 50 7 18
2017 SO-06 15 26 36 15 0 8 0 44 16 15
2017 SO-07 14 34 50 3 0 0 0 47 3 16
2017 SO-08 18 45 36 0 0 0 0 64 0 11
2017 SO-10 19 59 11 11 0 0 0 78 11 11
2014 SO 22 37 24 7 1 8 0 65 9 320
2014 SO-02 0 34 43 19 0 4 0 35 20 12
2014 SO-03 17 34 21 13 2 13 0 58 18 76
2014 SO-04 22 42 23 8 0 6 0 68 8 61
2014 SO-05 21 51 16 0 0 11 0 81 0 33
2014 SO-06 53 22 16 9 0 0 0 75 9 19
2014 SO-07 22 45 24 2 7 0 0 67 9 28
2014 SO-08 20 40 27 0 0 13 0 69 0 15
2014 SO-10 36 18 45 0 0 0 0 55 0 12
2011 SO 22 42 21 7 4 4 0 66 12 550
2011 SO-01 31 26 22 0 0 22 0 73 0 24
2011 SO-02 21 39 32 3 0 6 0 64 3 30
2011 SO-03 21 43 19 9 5 3 0 66 14 104
2011 SO-04 29 36 22 6 3 4 0 68 10 112
2011 SO-05 24 42 19 7 2 7 0 71 9 62
2011 SO-06 6 56 21 5 11 2 0 63 16 45
2011 SO-07 10 56 15 15 5 0 0 66 20 41
2011 SO-08 16 37 32 16 0 0 0 53 16 19
2011 SO-09 23 27 23 14 14 0 0 50 27 22
2011 SO-10 30 44 17 9 0 0 0 74 9 12
2011 SO-11 26 51 23 0 0 0 0 77 0 18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 11 89 263
2019 SO-03 12 88 58
2019 SO-04 9 91 59
2019 SO-05 9 91 23
2019 SO-06 8 92 21
2019 SO-07 21 79 28
2019 SO-08 0 100 17
2019 SO-10 9 91 12
2017 SO 7 93 181
2017 SO-03 15 85 38
2017 SO-06 0 100 15
2017 SO-08 0 100 10
2014 SO 10 90 324
2014 SO-02 0 100 12
2014 SO-03 19 81 77
2014 SO-08 0 100 15
2014 SO-10 0 100 12

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 64 36 26
2017 SO 45 55 13
2014 SO 67 33 33
2014 SO-03 68 32 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 31 38 18 7 7 0 0 69 13 16
2014 SO 59 15 7 10 10 0 0 73 20 22
2014 SO-03 42 21 16 0 21 0 0 63 21 10
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 35 35 17 5 7 3 0 71 12 259
2019 SO-03 45 35 15 2 3 0 0 80 5 58
2019 SO-04 27 30 23 3 12 5 0 59 16 58
2019 SO-05 30 35 21 0 0 13 0 75 0 23
2019 SO-06 49 46 5 0 0 0 0 95 0 20
2019 SO-07 37 44 7 7 4 0 0 81 11 27
2019 SO-08 12 35 24 12 18 0 0 47 29 17
2019 SO-10 17 32 43 0 9 0 0 49 9 12
2018 SO 38 30 18 5 5 3 1 70 11 417
2018 SO-03 43 33 14 6 3 0 1 77 9 104
2018 SO-04 20 31 24 8 11 6 0 55 20 84
2018 SO-05 41 33 16 5 5 0 0 74 10 58
2018 SO-06 54 19 11 0 11 4 0 76 12 26
2018 SO-07 48 28 15 3 5 0 3 77 8 40
2018 SO-08 27 35 23 8 0 8 0 67 8 26
2018 SO-09 42 33 25 0 0 0 0 75 0 12
2018 SO-10 22 22 35 0 14 7 0 47 15 14
2018 SO-11 36 36 27 0 0 0 0 73 0 11
2017 SO 35 36 14 8 7 0 0 71 15 181
2017 SO-00 10 50 0 10 30 0 0 60 40 10
2017 SO-03 44 23 19 9 5 0 0 67 14 38
2017 SO-04 27 27 24 17 4 0 0 54 22 34
2017 SO-05 52 30 12 0 6 0 0 81 6 18
2017 SO-06 56 36 0 0 8 0 0 92 8 15
2017 SO-07 27 41 14 14 5 0 0 68 19 16
2017 SO-08 10 70 20 0 0 0 0 80 0 10
2017 SO-10 19 37 11 22 11 0 0 56 33 11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 10 33 15 21 18 3 0 44 40 175
2019 SO-03 18 18 23 6 22 12 0 42 32 17
2019 SO-04 9 34 19 13 19 4 0 46 34 52
2019 SO-05 0 38 16 24 22 0 0 38 46 13
2019 SO-06 10 42 6 24 18 0 0 52 42 17
2019 SO-07 4 17 17 33 25 4 0 22 61 24
2019 SO-08 13 25 13 31 19 0 0 38 50 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 12 38 24 15 9 2 0 50 25 263
2019 SO-03 11 35 38 9 8 0 0 45 17 58
2019 SO-04 18 38 22 12 8 2 0 57 20 59
2019 SO-05 4 38 9 18 21 9 0 47 43 23
2019 SO-06 13 29 29 24 5 0 0 42 29 21
2019 SO-07 4 29 39 14 14 0 0 32 29 28
2019 SO-08 18 35 12 35 0 0 0 53 35 17
2019 SO-10 6 43 26 17 9 0 0 49 26 12
2018 SO 9 36 24 19 8 3 0 46 29 427
2018 SO-03 8 36 26 14 12 5 0 45 27 107
2018 SO-04 7 33 22 27 7 4 0 41 35 85
2018 SO-05 7 26 30 24 10 2 2 34 36 58
2018 SO-06 20 42 15 15 8 0 0 62 23 26
2018 SO-07 5 24 40 17 7 7 0 31 26 42
2018 SO-08 4 56 19 11 7 4 0 62 19 27
2018 SO-09 25 25 8 33 8 0 0 50 42 12
2018 SO-10 0 62 13 13 12 0 0 62 25 16
2018 SO-11 8 58 0 33 0 0 0 67 33 12
2017 SO 8 32 28 15 13 3 0 42 30 182
2017 SO-00 10 30 0 10 50 0 0 40 60 10
2017 SO-03 6 31 26 14 19 3 0 38 35 38
2017 SO-04 10 33 26 26 4 0 0 44 30 34
2017 SO-05 0 25 48 6 21 0 0 25 27 18
2017 SO-06 3 18 56 15 8 0 0 21 23 15
2017 SO-07 0 30 43 7 7 14 0 34 16 16
2017 SO-08 9 45 27 18 0 0 0 55 18 11
2017 SO-10 11 30 15 22 11 11 0 46 37 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 12 29 28 19 10 2 0 41 30 264
2019 SO-03 12 26 33 15 10 4 0 40 26 58
2019 SO-04 17 33 21 18 10 2 0 51 28 59
2019 SO-05 3 31 21 22 17 4 0 36 41 23
2019 SO-06 18 43 24 14 0 0 0 61 14 21
2019 SO-07 0 21 39 25 14 0 0 21 39 28
2019 SO-08 12 29 29 24 6 0 0 41 29 17
2019 SO-10 9 26 26 23 17 0 0 34 40 12
2018 SO 10 33 28 18 9 2 0 43 28 427
2018 SO-03 9 29 28 23 10 2 0 39 33 106
2018 SO-04 11 29 28 21 8 1 1 41 30 85
2018 SO-05 7 31 34 17 11 0 0 38 28 58
2018 SO-06 15 46 20 11 8 0 0 61 19 26
2018 SO-07 2 31 36 21 7 2 0 34 29 42
2018 SO-08 7 52 30 4 7 0 0 59 11 27
2018 SO-09 17 25 8 33 8 8 0 45 45 12
2018 SO-10 19 31 18 19 12 0 0 51 31 16
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 7 31 22 22 17 1 0 38 40 181
2017 SO-00 10 0 20 10 60 0 0 10 70 10
2017 SO-03 11 18 15 18 34 3 0 31 54 38
2017 SO-04 1 37 26 21 15 0 0 39 36 34
2017 SO-05 13 29 13 36 9 0 0 42 45 17
2017 SO-06 8 33 8 41 8 3 0 42 50 15
2017 SO-07 7 27 30 34 3 0 0 34 36 16
2017 SO-08 0 55 27 18 0 0 0 55 18 11
2017 SO-10 0 37 37 15 11 0 0 37 26 11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 3 17 15 22 44 0 0 20 66 263
2019 SO-03 1 27 23 19 28 0 2 29 48 57
2019 SO-04 5 15 14 23 44 0 0 20 66 59
2019 SO-05 3 9 13 18 56 0 0 12 74 23
2019 SO-06 0 10 14 24 52 0 0 10 76 21
2019 SO-07 4 4 11 29 54 0 0 7 82 28
2019 SO-08 0 6 12 35 47 0 0 6 82 17
2019 SO-10 0 17 15 17 51 0 0 17 68 12
2018 SO 2 6 17 18 54 1 0 9 74 427
2018 SO-03 1 4 26 14 53 2 0 5 68 106
2018 SO-04 4 12 14 22 47 1 0 15 70 85
2018 SO-05 3 3 15 17 60 0 0 7 78 58
2018 SO-06 4 11 15 15 54 0 0 15 69 26
2018 SO-07 0 0 5 26 67 2 0 0 95 42
2018 SO-08 0 4 15 22 59 0 0 4 81 27
2018 SO-09 0 0 17 25 58 0 0 0 83 12
2018 SO-10 0 13 20 6 61 0 0 13 67 16
2018 SO-11 0 0 8 33 58 0 0 0 92 12
2017 SO 2 6 11 18 63 0 0 8 81 182
2017 SO-00 0 10 40 20 30 0 0 10 50 10
2017 SO-03 0 3 15 17 65 0 0 3 82 38
2017 SO-04 0 9 12 24 55 0 0 9 79 34
2017 SO-05 0 0 15 15 70 0 0 0 85 18
2017 SO-06 0 11 8 11 71 0 0 11 82 15
2017 SO-07 3 7 7 23 61 0 0 9 84 16
2017 SO-08 0 0 9 9 82 0 0 0 91 11
2017 SO-10 4 4 0 26 66 0 0 8 92 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 17 38 25 12 8 0 1 55 20 262
2019 SO-03 28 49 20 4 0 0 0 77 4 57
2019 SO-04 19 26 30 14 9 0 3 46 23 59
2019 SO-05 21 44 13 4 17 0 0 65 21 23
2019 SO-06 24 35 20 15 5 0 0 60 20 20
2019 SO-07 4 39 39 7 11 0 0 43 18 28
2019 SO-08 0 24 53 12 12 0 0 24 24 17
2019 SO-10 15 26 17 43 0 0 0 40 43 12
2018 SO 15 31 30 17 6 1 0 46 23 427
2018 SO-03 26 38 23 9 3 1 0 64 12 106
2018 SO-04 17 34 23 20 6 0 0 51 26 85
2018 SO-05 15 28 28 21 7 2 0 44 28 58
2018 SO-06 15 27 31 19 8 0 0 42 27 26
2018 SO-07 2 31 45 21 0 0 0 33 21 42
2018 SO-08 11 19 44 19 7 0 0 30 26 27
2018 SO-09 0 42 42 0 17 0 0 42 17 12
2018 SO-10 7 24 18 38 12 0 0 31 51 16
2018 SO-11 0 25 33 25 17 0 0 25 42 12
2017 SO 16 26 32 19 8 0 0 42 27 181
2017 SO-00 10 30 50 10 0 0 0 40 10 10
2017 SO-03 20 32 31 9 9 0 0 51 17 37
2017 SO-04 23 31 27 17 2 0 0 54 19 34
2017 SO-05 40 15 27 19 0 0 0 54 19 18
2017 SO-06 13 38 38 3 8 0 0 51 11 15
2017 SO-07 3 41 27 7 20 3 0 44 28 16
2017 SO-08 9 9 45 27 9 0 0 18 36 11
2017 SO-10 0 19 44 26 11 0 0 19 37 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 32 34 19 8 5 0 1 67 14 262
2019 SO-03 44 40 16 0 0 0 0 84 0 57
2019 SO-04 40 26 19 7 5 0 3 68 13 59
2019 SO-05 26 48 13 4 8 0 0 74 12 23
2019 SO-06 39 20 15 10 5 5 5 66 17 20
2019 SO-07 18 43 18 14 7 0 0 61 21 28
2019 SO-08 6 29 47 12 0 0 6 38 13 17
2019 SO-10 32 9 43 9 9 0 0 40 17 12
2018 SO 24 39 20 10 3 2 2 66 14 426
2018 SO-03 37 43 12 5 2 1 1 81 7 106
2018 SO-04 21 41 21 8 0 1 7 68 9 85
2018 SO-05 28 38 14 10 7 2 2 68 18 58
2018 SO-06 23 38 23 8 4 0 4 64 12 26
2018 SO-07 14 43 31 12 0 0 0 57 12 42
2018 SO-08 11 41 30 11 7 0 0 52 19 27
2018 SO-09 0 83 8 8 0 0 0 83 8 12
2018 SO-10 14 6 40 33 6 0 0 20 40 15
2018 SO-11 8 33 33 8 8 0 8 45 18 12
2017 SO 30 31 21 10 5 0 2 62 16 180
2017 SO-00 50 30 0 10 0 0 10 89 11 10
2017 SO-03 37 21 30 0 12 0 0 58 12 37
2017 SO-04 33 36 10 14 3 0 3 72 18 34
2017 SO-05 42 31 15 6 0 0 6 78 7 18
2017 SO-06 44 30 23 3 0 0 0 74 3 15
2017 SO-07 15 42 15 7 15 0 7 61 23 15
2017 SO-08 27 36 27 9 0 0 0 64 9 11
2017 SO-10 11 34 22 22 11 0 0 45 33 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 24 24 23 16 12 0 1 49 28 260
2019 SO-03 38 30 10 16 3 0 2 69 20 56
2019 SO-04 31 17 24 17 10 0 0 48 27 59
2019 SO-05 27 38 13 9 13 0 0 65 22 22
2019 SO-06 19 20 35 5 15 5 0 41 21 20
2019 SO-07 11 25 39 11 14 0 0 36 25 28
2019 SO-08 6 29 12 29 24 0 0 35 53 17
2019 SO-10 9 0 51 6 34 0 0 9 40 12
2018 SO 22 27 22 14 10 2 2 51 26 427
2018 SO-03 36 23 21 14 3 2 1 61 18 106
2018 SO-04 18 34 22 12 8 1 5 55 21 85
2018 SO-05 19 21 17 17 21 3 2 42 40 58
2018 SO-06 23 38 19 4 12 0 4 64 17 26
2018 SO-07 12 36 24 21 7 0 0 48 29 42
2018 SO-08 11 33 26 15 15 0 0 44 30 27
2018 SO-09 17 25 50 0 8 0 0 42 8 12
2018 SO-10 6 24 18 33 18 0 0 30 52 16
2018 SO-11 0 33 25 33 8 0 0 33 42 12
2017 SO 22 23 20 17 14 0 4 47 32 180
2017 SO-00 60 0 0 20 0 0 20 75 25 10
2017 SO-03 39 10 14 23 14 0 0 49 37 37
2017 SO-04 27 27 14 14 10 0 7 58 27 33
2017 SO-05 12 43 19 6 13 0 6 59 21 18
2017 SO-06 30 26 15 11 18 0 0 56 29 15
2017 SO-07 14 23 34 7 16 0 7 39 25 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 0 37 15 22 26 0 0 37 48 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 38 27 20 11 5 0 0 65 16 261
2019 SO-03 39 31 23 7 0 0 0 70 7 56
2019 SO-04 45 19 21 10 3 0 1 65 14 59
2019 SO-05 44 21 17 9 9 0 0 65 18 23
2019 SO-06 49 25 10 10 5 0 0 75 15 20
2019 SO-07 36 21 29 7 7 0 0 57 14 28
2019 SO-08 18 41 12 24 6 0 0 59 29 17
2019 SO-10 17 32 17 26 9 0 0 49 34 12
2018 SO 29 29 23 11 5 2 1 60 17 427
2018 SO-03 40 28 20 6 5 1 1 69 11 106
2018 SO-04 29 34 19 8 6 1 2 66 15 85
2018 SO-05 40 17 22 14 5 2 0 58 19 58
2018 SO-06 27 27 19 20 8 0 0 54 27 26
2018 SO-07 21 50 21 2 5 0 0 71 7 42
2018 SO-08 15 41 26 15 4 0 0 56 19 27
2018 SO-09 25 17 25 25 8 0 0 42 33 12
2018 SO-10 19 30 26 24 0 0 0 49 24 16
2018 SO-11 8 8 50 25 8 0 0 17 33 12
2017 SO 21 34 22 13 8 0 2 56 21 180
2017 SO-00 10 20 20 30 10 0 10 33 44 10
2017 SO-03 20 36 25 13 6 0 0 56 19 36
2017 SO-04 37 38 15 0 5 0 5 78 6 34
2017 SO-05 42 25 21 6 0 0 6 71 7 18
2017 SO-06 18 38 23 8 11 0 3 58 19 15
2017 SO-07 14 32 27 7 20 0 0 46 27 16
2017 SO-08 0 55 18 27 0 0 0 55 27 11
2017 SO-10 11 45 22 11 11 0 0 56 22 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 16 25 25 16 17 0 1 41 33 262
2019 SO-03 20 27 25 16 12 0 0 47 29 57
2019 SO-04 14 21 24 17 21 0 3 36 40 59
2019 SO-05 7 36 39 9 9 0 0 43 18 23
2019 SO-06 20 25 15 15 15 0 9 50 33 20
2019 SO-07 11 14 36 21 18 0 0 25 39 28
2019 SO-08 0 24 18 18 41 0 0 24 59 17
2019 SO-10 26 15 34 26 0 0 0 40 26 12
2018 SO 15 22 28 18 15 1 1 37 34 427
2018 SO-03 22 18 32 12 13 2 1 41 26 106
2018 SO-04 17 28 24 11 19 0 2 46 30 85
2018 SO-05 12 28 24 24 12 0 0 40 36 58
2018 SO-06 8 15 27 31 20 0 0 23 50 26
2018 SO-07 5 17 31 26 21 0 0 21 48 42
2018 SO-08 11 26 33 26 4 0 0 37 30 27
2018 SO-09 8 25 42 8 17 0 0 33 25 12
2018 SO-10 25 18 26 30 0 0 0 43 30 16
2018 SO-11 0 17 25 33 25 0 0 17 58 12
2017 SO 12 23 24 17 22 0 1 36 40 180
2017 SO-00 10 0 30 0 60 0 0 10 60 10
2017 SO-03 8 26 28 17 20 0 0 34 38 37
2017 SO-04 20 28 10 22 19 0 0 48 41 34
2017 SO-05 25 21 12 12 27 0 2 47 40 18
2017 SO-06 20 25 33 11 8 0 3 46 20 14
2017 SO-07 7 30 27 20 14 0 3 37 35 16
2017 SO-08 9 9 27 36 18 0 0 18 55 11
2017 SO-10 11 19 26 11 22 0 11 34 37 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 23 39 21 12 5 0 1 62 16 261
2019 SO-03 24 44 22 9 2 0 0 67 11 56
2019 SO-04 28 40 24 6 2 0 0 68 8 59
2019 SO-05 21 44 18 4 12 0 0 65 17 23
2019 SO-06 39 40 5 5 0 0 10 89 6 20
2019 SO-07 25 29 18 21 7 0 0 54 29 28
2019 SO-08 6 35 24 29 6 0 0 41 35 17
2019 SO-10 9 26 40 9 17 0 0 34 26 12
2018 SO 22 39 20 12 5 1 2 63 17 427
2018 SO-03 30 33 23 7 6 1 0 64 12 106
2018 SO-04 24 41 14 13 4 0 5 68 17 85
2018 SO-05 17 38 19 17 3 0 5 58 22 58
2018 SO-06 27 43 11 8 8 0 4 72 16 26
2018 SO-07 12 50 26 12 0 0 0 62 12 42
2018 SO-08 15 44 22 11 7 0 0 59 19 27
2018 SO-09 0 58 25 17 0 0 0 58 17 12
2018 SO-10 6 45 12 36 0 0 0 52 36 16
2018 SO-11 8 50 25 8 8 0 0 58 17 12
2017 SO 25 33 21 12 9 0 1 58 21 181
2017 SO-00 20 0 10 30 40 0 0 20 70 10
2017 SO-03 22 33 17 11 17 0 0 55 28 38
2017 SO-04 28 33 22 10 7 0 0 61 17 34
2017 SO-05 27 27 19 12 9 0 6 58 22 18
2017 SO-06 18 53 15 8 3 0 3 73 11 15
2017 SO-07 14 57 14 14 3 0 0 70 16 16
2017 SO-08 40 40 10 10 0 0 0 80 10 10
2017 SO-10 22 24 33 11 11 0 0 45 22 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 23 40 18 13 4 1 1 65 17 261
2019 SO-03 29 44 18 7 0 2 0 74 7 56
2019 SO-04 29 34 22 9 2 1 3 66 11 59
2019 SO-05 21 30 36 4 8 0 0 52 12 23
2019 SO-06 44 35 5 10 0 0 5 84 11 20
2019 SO-07 11 43 11 32 4 0 0 54 36 28
2019 SO-08 12 53 18 12 6 0 0 65 18 17
2019 SO-10 15 26 17 26 17 0 0 40 43 12
2018 SO 20 37 19 12 8 1 2 59 21 425
2018 SO-03 29 38 15 10 8 1 0 68 17 106
2018 SO-04 25 37 21 7 7 0 2 64 15 84
2018 SO-05 19 33 23 9 13 0 3 54 22 57
2018 SO-06 31 39 8 11 8 0 4 72 20 26
2018 SO-07 10 48 24 14 5 0 0 57 19 42
2018 SO-08 7 37 33 11 11 0 0 44 22 27
2018 SO-09 0 83 8 0 8 0 0 83 8 12
2018 SO-10 13 13 18 37 18 0 0 26 56 16
2018 SO-11 0 33 42 25 0 0 0 33 25 12
2017 SO 17 32 26 16 7 1 1 51 23 182
2017 SO-00 10 20 20 20 30 0 0 30 50 10
2017 SO-03 18 28 26 22 6 0 0 46 28 38
2017 SO-04 26 30 28 12 1 3 0 58 13 34
2017 SO-05 17 31 37 6 2 0 6 51 9 18
2017 SO-06 11 38 30 8 11 0 3 50 19 15
2017 SO-07 20 30 20 9 7 7 7 58 19 16
2017 SO-08 9 45 18 27 0 0 0 55 27 11
2017 SO-10 4 44 8 33 11 0 0 48 44 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 35 33 20 8 4 0 0 68 12 261
2019 SO-03 39 47 7 5 2 0 0 86 7 56
2019 SO-04 49 18 23 8 2 0 0 68 10 59
2019 SO-05 34 22 27 9 8 0 0 56 17 23
2019 SO-06 29 40 20 5 0 0 5 73 5 20
2019 SO-07 14 36 25 18 7 0 0 50 25 28
2019 SO-08 18 41 29 6 6 0 0 59 12 17
2019 SO-10 32 17 34 17 0 0 0 49 17 12
2018 SO 30 34 24 8 3 2 1 65 11 426
2018 SO-03 31 31 24 8 3 3 0 64 11 106
2018 SO-04 29 45 19 4 2 0 1 75 6 84
2018 SO-05 31 24 31 7 5 0 2 56 13 58
2018 SO-06 35 38 19 0 8 0 0 73 8 26
2018 SO-07 26 33 24 14 0 2 0 61 15 42
2018 SO-08 26 37 33 4 0 0 0 63 4 27
2018 SO-09 33 25 25 17 0 0 0 58 17 12
2018 SO-10 18 31 32 18 0 0 0 49 18 16
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 27 35 20 10 7 0 1 62 17 182
2017 SO-00 30 0 10 20 40 0 0 30 60 10
2017 SO-03 27 31 24 13 6 0 0 58 18 38
2017 SO-04 34 39 15 0 8 0 3 76 8 34
2017 SO-05 42 12 25 12 2 0 6 58 16 18
2017 SO-06 18 53 18 0 8 0 3 73 8 15
2017 SO-07 20 43 30 7 0 0 0 64 7 16
2017 SO-08 45 36 9 9 0 0 0 82 9 11
2017 SO-10 0 41 26 22 11 0 0 41 33 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 37 28 18 10 6 1 0 66 17 262
2019 SO-03 36 34 18 7 3 2 0 71 11 56
2019 SO-04 43 27 23 2 5 0 0 71 7 59
2019 SO-05 39 35 4 0 17 4 0 78 18 23
2019 SO-06 61 14 5 10 5 0 5 80 15 21
2019 SO-07 29 29 21 18 4 0 0 57 21 28
2019 SO-08 12 18 35 24 12 0 0 29 35 17
2019 SO-10 32 17 17 34 0 0 0 49 34 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 35 35 17 8 5 0 0 70 13 261
2019 SO-03 40 38 16 4 2 0 0 78 5 56
2019 SO-04 39 27 17 12 3 0 0 67 16 59
2019 SO-05 39 21 27 9 3 0 0 61 12 23
2019 SO-06 44 46 0 0 5 0 5 95 5 20
2019 SO-07 14 46 21 14 4 0 0 61 18 28
2019 SO-08 18 35 18 12 18 0 0 53 29 17
2019 SO-10 40 34 9 17 0 0 0 74 17 12
2018 SO 26 35 22 10 5 1 1 62 15 427
2018 SO-03 37 26 22 8 4 2 1 65 12 107
2018 SO-04 25 28 23 15 7 0 1 54 23 84
2018 SO-05 26 45 15 7 5 0 2 72 13 58
2018 SO-06 23 50 16 8 4 0 0 73 11 26
2018 SO-07 21 40 31 2 2 0 2 63 5 42
2018 SO-08 11 56 19 7 7 0 0 67 15 27
2018 SO-09 25 17 50 8 0 0 0 42 8 12
2018 SO-10 19 30 19 25 6 0 0 49 31 16
2018 SO-11 17 25 33 17 8 0 0 42 25 12
2017 SO 27 31 23 12 4 1 1 60 17 181
2017 SO-00 40 50 0 0 10 0 0 90 10 10
2017 SO-03 21 39 20 17 0 3 0 61 18 37
2017 SO-04 27 24 25 7 13 0 3 54 20 34
2017 SO-05 48 12 25 6 2 0 6 64 9 18
2017 SO-06 49 8 33 8 0 0 3 58 8 15
2017 SO-07 27 43 14 14 3 0 0 70 16 16
2017 SO-08 27 36 27 9 0 0 0 64 9 11
2017 SO-10 26 26 22 26 0 0 0 52 26 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 34 32 17 11 6 0 0 66 17 261
2019 SO-03 35 34 24 2 5 0 0 69 7 56
2019 SO-04 38 34 15 9 3 0 0 73 12 59
2019 SO-05 38 35 9 9 9 0 0 73 18 23
2019 SO-06 29 35 10 15 5 5 0 68 21 20
2019 SO-07 39 29 7 21 4 0 0 68 25 28
2019 SO-08 12 29 35 12 12 0 0 41 24 17
2019 SO-10 32 17 26 26 0 0 0 49 26 12
2018 SO 28 30 25 10 5 1 0 59 16 428
2018 SO-03 37 27 21 10 4 1 0 65 14 107
2018 SO-04 29 37 18 9 7 0 0 66 16 85
2018 SO-05 30 31 24 9 7 0 0 60 15 58
2018 SO-06 27 35 27 8 4 0 0 62 11 26
2018 SO-07 14 29 33 17 7 0 0 43 24 42
2018 SO-08 11 52 26 11 0 0 0 63 11 27
2018 SO-09 25 8 50 8 8 0 0 33 17 12
2018 SO-10 19 38 12 24 6 0 0 58 30 16
2018 SO-11 8 8 58 8 17 0 0 17 25 12
2017 SO 31 33 18 10 7 1 0 65 17 181
2017 SO-00 70 10 10 0 10 0 0 80 10 10
2017 SO-03 30 32 17 14 3 3 0 64 18 37
2017 SO-04 25 44 12 18 1 0 0 69 19 34
2017 SO-05 36 33 19 6 6 0 0 69 12 18
2017 SO-06 33 41 11 8 8 0 0 74 15 15
2017 SO-07 30 36 7 7 20 0 0 66 27 16
2017 SO-08 36 27 9 27 0 0 0 64 27 11
2017 SO-10 19 15 44 0 22 0 0 34 22 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 60 22 7 3 3 1 4 86 6 259
2019 SO-03 69 22 4 2 4 0 0 91 5 56
2019 SO-04 49 28 14 2 5 0 3 79 7 59
2019 SO-05 69 13 4 0 9 0 4 86 9 23
2019 SO-06 68 11 0 5 0 11 5 94 6 19
2019 SO-07 61 21 4 4 0 0 11 92 4 28
2019 SO-08 41 41 6 6 6 0 0 82 12 17
2019 SO-10 57 34 9 0 0 0 0 91 0 12
2018 SO 53 24 10 4 0 3 5 84 5 424
2018 SO-03 51 26 9 4 1 3 7 84 5 105
2018 SO-04 57 25 9 4 1 1 4 85 5 85
2018 SO-05 48 26 10 10 0 3 2 78 11 58
2018 SO-06 73 15 4 0 0 4 4 96 0 26
2018 SO-07 48 29 12 2 0 2 7 84 3 42
2018 SO-08 52 30 11 0 0 4 4 88 0 27
2018 SO-09 50 8 17 8 0 0 17 70 10 12
2018 SO-10 46 39 8 0 0 0 8 92 0 15
2018 SO-11 67 8 25 0 0 0 0 75 0 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 65 17 8 5 3 0 1 84 9 263
2019 SO-03 68 20 7 4 1 0 0 88 5 57
2019 SO-04 69 10 9 5 5 0 2 80 11 59
2019 SO-05 64 22 9 4 0 0 0 87 4 23
2019 SO-06 67 10 5 0 5 5 8 89 6 21
2019 SO-07 50 21 14 11 4 0 0 71 14 28
2019 SO-08 71 12 12 6 0 0 0 82 6 17
2019 SO-10 74 26 0 0 0 0 0 100 0 12
2018 SO 60 21 9 5 1 1 3 84 6 427
2018 SO-03 51 23 17 5 3 1 0 76 8 107
2018 SO-04 61 21 9 6 0 0 2 84 6 85
2018 SO-05 57 15 14 7 0 0 7 78 7 58
2018 SO-06 65 15 8 4 0 0 8 87 5 26
2018 SO-07 67 19 5 5 2 0 2 88 7 42
2018 SO-08 67 30 0 0 0 0 4 100 0 27
2018 SO-09 75 8 8 0 0 0 8 91 0 12
2018 SO-10 41 52 0 7 0 0 0 93 7 15
2018 SO-11 58 42 0 0 0 0 0 100 0 12
2017 SO 64 18 11 2 2 1 1 84 4 182
2017 SO-00 50 10 40 0 0 0 0 60 0 10
2017 SO-03 58 26 9 3 5 0 0 83 8 38
2017 SO-04 77 10 7 5 0 0 0 88 5 34
2017 SO-05 57 19 19 0 0 0 6 80 0 18
2017 SO-06 71 18 8 0 0 3 0 92 0 15
2017 SO-07 61 14 7 9 3 0 7 80 13 16
2017 SO-08 82 18 0 0 0 0 0 100 0 11
2017 SO-10 89 0 0 0 0 11 0 100 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 42 35 15 5 3 0 1 78 7 261
2019 SO-03 47 35 14 2 2 0 0 82 4 56
2019 SO-04 42 34 12 5 7 0 0 76 12 59
2019 SO-05 52 27 17 4 0 0 0 79 4 23
2019 SO-06 44 35 5 0 5 0 10 89 6 20
2019 SO-07 21 39 29 11 0 0 0 61 11 28
2019 SO-08 47 41 6 0 6 0 0 88 6 17
2019 SO-10 17 34 32 17 0 0 0 51 17 12
2018 SO 38 36 17 5 2 1 2 76 7 426
2018 SO-03 44 29 20 4 3 1 0 74 7 107
2018 SO-04 32 42 16 9 0 0 0 74 9 85
2018 SO-05 38 34 14 7 3 0 3 75 11 58
2018 SO-06 43 23 27 0 4 0 4 68 4 26
2018 SO-07 31 43 19 5 0 0 2 76 5 42
2018 SO-08 27 54 12 4 0 0 4 84 4 26
2018 SO-09 17 75 8 0 0 0 0 92 0 12
2018 SO-10 47 34 20 0 0 0 0 80 0 15
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 42 35 14 5 3 1 0 77 9 181
2017 SO-00 20 40 30 0 10 0 0 60 10 10
2017 SO-03 43 42 9 7 0 0 0 84 7 37
2017 SO-04 45 29 17 8 1 0 0 74 9 34
2017 SO-05 44 31 12 6 6 0 0 75 12 18
2017 SO-06 26 44 23 0 8 0 0 70 8 15
2017 SO-07 54 19 14 14 0 0 0 73 14 16
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2017 SO-10 37 48 0 4 0 11 0 95 5 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 45 26 17 5 5 0 1 73 11 262
2019 SO-03 50 25 16 5 4 0 0 75 9 56
2019 SO-04 48 31 14 2 3 0 2 80 5 59
2019 SO-05 56 18 17 4 4 0 0 74 9 23
2019 SO-06 52 24 5 0 10 0 10 84 11 21
2019 SO-07 32 36 14 11 7 0 0 68 18 28
2019 SO-08 35 24 24 6 12 0 0 59 18 17
2019 SO-10 34 17 40 9 0 0 0 51 9 12
2018 SO 44 30 16 6 3 1 1 75 9 426
2018 SO-03 48 22 19 7 4 1 0 71 10 107
2018 SO-04 36 37 19 6 2 0 0 73 8 84
2018 SO-05 45 28 14 3 7 0 3 75 11 58
2018 SO-06 57 27 8 0 8 0 0 85 8 26
2018 SO-07 36 40 12 10 0 0 2 78 10 42
2018 SO-08 44 41 15 0 0 0 0 85 0 27
2018 SO-09 83 17 0 0 0 0 0 100 0 12
2018 SO-10 20 40 27 13 0 0 0 60 13 15
2018 SO-11 42 42 17 0 0 0 0 83 0 12
2017 SO 46 28 16 6 3 0 0 75 9 182
2017 SO-00 10 30 30 10 20 0 0 40 30 10
2017 SO-03 38 20 29 10 4 0 0 58 14 38
2017 SO-04 55 26 17 0 2 0 0 81 2 34
2017 SO-05 54 37 2 6 0 0 0 91 6 18
2017 SO-06 41 41 15 0 3 0 0 82 3 15
2017 SO-07 41 34 7 14 5 0 0 74 19 16
2017 SO-08 73 27 0 0 0 0 0 100 0 11
2017 SO-10 48 41 11 0 0 0 0 89 0 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 42 31 14 6 2 0 5 77 9 259
2019 SO-03 59 21 4 2 2 0 13 92 4 55
2019 SO-04 40 33 14 7 5 0 0 73 12 58
2019 SO-05 52 27 21 0 0 0 0 79 0 23
2019 SO-06 49 25 10 0 5 0 10 83 6 20
2019 SO-07 14 39 29 14 4 0 0 54 18 28
2019 SO-08 24 47 12 18 0 0 0 71 18 17
2019 SO-10 34 23 43 0 0 0 0 57 0 12
2018 SO 38 30 16 5 2 1 7 74 8 426
2018 SO-03 53 23 9 2 1 1 11 86 3 106
2018 SO-04 33 28 22 11 4 0 2 63 14 85
2018 SO-05 41 24 12 7 2 0 14 76 10 58
2018 SO-06 15 50 20 15 0 0 0 65 15 26
2018 SO-07 38 43 14 2 0 0 2 83 2 42
2018 SO-08 26 56 15 0 4 0 0 81 4 27
2018 SO-09 25 25 50 0 0 0 0 50 0 12
2018 SO-10 40 26 26 0 0 0 8 72 0 15
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 40 38 13 3 2 0 4 81 5 181
2017 SO-00 40 20 0 0 0 0 40 100 0 10
2017 SO-03 64 24 9 0 0 0 3 91 0 37
2017 SO-04 39 40 14 7 0 0 0 79 7 34
2017 SO-05 50 37 0 6 6 0 0 88 12 18
2017 SO-06 3 59 30 0 8 0 0 62 8 15
2017 SO-07 23 57 14 7 0 0 0 80 7 16
2017 SO-08 27 55 18 0 0 0 0 82 0 11
2017 SO-10 15 33 48 4 0 0 0 48 4 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 58 26 7 5 2 0 2 86 7 261
2019 SO-03 66 25 7 2 0 0 0 91 2 57
2019 SO-04 52 31 9 5 3 0 0 83 9 59
2019 SO-05 61 27 8 4 0 0 0 88 4 23
2019 SO-06 65 10 5 0 0 0 20 94 0 20
2019 SO-07 61 25 7 4 4 0 0 86 7 28
2019 SO-08 53 24 12 0 6 0 6 81 6 17
2019 SO-10 57 26 0 9 9 0 0 83 17 12
2018 SO 52 29 9 2 1 1 5 87 4 427
2018 SO-03 57 27 7 1 3 2 4 89 4 107
2018 SO-04 41 41 9 5 1 0 2 84 6 85
2018 SO-05 55 21 12 5 0 0 7 81 6 58
2018 SO-06 61 23 4 0 4 0 8 92 4 26
2018 SO-07 48 40 7 2 0 0 2 90 2 42
2018 SO-08 56 37 7 0 0 0 0 93 0 27
2018 SO-09 42 33 17 8 0 0 0 75 8 12
2018 SO-10 66 20 14 0 0 0 0 86 0 15
2018 SO-11 58 33 8 0 0 0 0 92 0 12
2017 SO 60 30 7 1 0 0 2 92 1 180
2017 SO-00 80 20 0 0 0 0 0 100 0 10
2017 SO-03 70 21 6 0 0 0 3 94 0 36
2017 SO-04 40 47 10 0 0 0 3 89 0 34
2017 SO-05 79 6 12 2 0 0 0 85 2 18
2017 SO-06 51 46 0 0 0 0 3 100 0 15
2017 SO-07 39 47 7 7 0 0 0 86 7 16
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2017 SO-10 41 48 11 0 0 0 0 89 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 72 17 5 2 2 0 1 90 4 261
2019 SO-03 73 14 7 2 2 0 2 89 4 56
2019 SO-04 68 21 5 2 3 0 1 89 5 59
2019 SO-05 47 21 13 4 13 0 0 69 18 23
2019 SO-06 76 10 5 0 0 0 9 94 0 20
2019 SO-07 82 18 0 0 0 0 0 100 0 28
2019 SO-08 59 24 12 0 0 6 0 88 0 17
2019 SO-10 83 17 0 0 0 0 0 100 0 12
2018 SO 61 18 9 4 4 1 3 83 8 427
2018 SO-03 57 14 13 5 7 1 4 75 12 107
2018 SO-04 46 30 8 6 5 1 4 80 11 85
2018 SO-05 55 15 15 9 3 0 2 72 12 58
2018 SO-06 73 15 0 0 4 0 8 96 4 26
2018 SO-07 62 21 14 0 0 0 2 85 0 42
2018 SO-08 74 22 0 4 0 0 0 96 4 27
2018 SO-09 92 8 0 0 0 0 0 100 0 12
2018 SO-10 86 7 0 0 0 0 8 100 0 15
2018 SO-11 92 0 0 8 0 0 0 92 8 12
2017 SO 68 15 6 6 3 0 2 84 9 182
2017 SO-00 60 0 20 20 0 0 0 60 20 10
2017 SO-03 61 17 6 10 4 0 3 80 14 38
2017 SO-04 62 22 1 7 4 0 3 87 12 34
2017 SO-05 73 2 19 0 6 0 0 75 6 18
2017 SO-06 71 15 8 3 0 0 3 89 3 15
2017 SO-07 57 14 7 7 7 3 7 78 15 16
2017 SO-08 64 36 0 0 0 0 0 100 0 11
2017 SO-10 89 0 0 11 0 0 0 89 11 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 44 34 13 5 2 0 1 80 7 260
2019 SO-03 48 29 16 2 4 0 2 78 6 56
2019 SO-04 48 31 14 5 0 0 1 81 5 59
2019 SO-05 47 35 13 4 0 0 0 82 4 23
2019 SO-06 40 35 15 5 0 0 4 79 5 20
2019 SO-07 29 43 21 4 4 0 0 71 7 28
2019 SO-08 53 29 0 12 6 0 0 82 18 17
2019 SO-10 43 34 6 9 0 0 9 84 9 12
2018 SO 43 34 14 4 2 1 2 79 7 426
2018 SO-03 43 33 14 4 3 1 2 79 7 107
2018 SO-04 43 39 9 3 4 0 2 84 6 84
2018 SO-05 35 40 21 2 2 0 2 76 3 58
2018 SO-06 61 19 4 4 0 0 12 91 4 26
2018 SO-07 36 33 17 14 0 0 0 69 14 42
2018 SO-08 56 30 11 4 0 0 0 85 4 27
2018 SO-09 50 33 17 0 0 0 0 83 0 12
2018 SO-10 41 39 13 0 7 0 0 80 7 15
2018 SO-11 42 25 17 17 0 0 0 67 17 12
2017 SO 42 37 13 2 4 1 1 80 6 181
2017 SO-00 40 20 10 0 30 0 0 60 30 10
2017 SO-03 46 34 17 0 0 3 0 82 0 37
2017 SO-04 41 35 18 5 1 0 0 76 6 34
2017 SO-05 67 15 6 6 6 0 0 81 12 18
2017 SO-06 33 53 8 0 0 0 6 92 0 15
2017 SO-07 16 61 14 0 7 0 3 79 7 16
2017 SO-08 64 36 0 0 0 0 0 100 0 11
2017 SO-10 37 30 22 11 0 0 0 67 11 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 10 33 37 15 6 0 0 43 20 263
2019 SO-03 11 46 29 11 3 0 0 57 14 58
2019 SO-04 15 32 30 16 7 0 0 47 23 59
2019 SO-05 8 44 31 13 3 0 0 52 17 23
2019 SO-06 13 48 24 10 5 0 0 61 14 21
2019 SO-07 0 15 67 11 7 0 0 15 19 27
2019 SO-08 0 12 59 18 12 0 0 12 29 17
2019 SO-10 0 34 15 43 9 0 0 34 51 12
2018 SO 7 28 45 14 4 1 0 36 18 427
2018 SO-03 12 31 44 10 2 1 0 43 12 106
2018 SO-04 5 39 38 15 2 1 0 44 18 85
2018 SO-05 3 26 58 7 3 0 2 30 11 58
2018 SO-06 4 27 46 8 11 4 0 32 20 26
2018 SO-07 7 17 55 21 0 0 0 24 21 42
2018 SO-08 11 26 44 11 7 0 0 37 19 27
2018 SO-09 0 25 58 8 8 0 0 25 17 12
2018 SO-10 0 25 32 36 6 0 0 25 42 16
2018 SO-11 8 17 25 42 8 0 0 25 50 12
2017 SO 7 24 37 22 11 0 0 30 33 182
2017 SO-00 0 10 50 40 0 0 0 10 40 10
2017 SO-03 9 21 29 24 17 0 0 30 41 38
2017 SO-04 7 23 36 15 18 0 0 31 33 34
2017 SO-05 9 50 21 12 9 0 0 58 21 18
2017 SO-06 26 30 18 18 8 0 0 56 26 15
2017 SO-07 0 34 36 23 7 0 0 34 30 16
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2017 SO-10 0 30 48 11 11 0 0 30 22 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 8 18 41 23 10 0 0 33 26 264
2019 SO-03 7 10 40 36 7 0 0 43 17 58
2019 SO-04 7 17 48 19 10 0 0 28 24 59
2019 SO-05 8 9 30 27 26 0 0 53 17 23
2019 SO-06 10 14 39 14 19 0 4 35 25 21
2019 SO-07 11 21 50 18 0 0 0 18 32 28
2019 SO-08 6 29 41 12 12 0 0 24 35 17
2019 SO-10 0 43 40 17 0 0 0 17 43 12
2018 SO 6 15 41 25 10 1 1 36 22 426
2018 SO-03 3 10 46 24 13 1 3 39 14 107
2018 SO-04 6 13 37 31 12 1 0 43 19 84
2018 SO-05 7 14 31 31 12 0 3 45 22 57
2018 SO-06 19 12 46 15 8 0 0 23 31 26
2018 SO-07 2 17 48 26 7 0 0 33 19 42
2018 SO-08 4 26 48 22 0 0 0 22 30 27
2018 SO-09 17 17 25 25 17 0 0 42 33 12
2018 SO-10 12 18 51 19 0 0 0 19 30 16
2018 SO-11 17 25 58 0 0 0 0 0 42 12
2017 SO 7 23 39 17 13 0 1 31 30 182
2017 SO-00 0 30 70 0 0 0 0 0 30 10
2017 SO-03 10 24 37 18 11 0 0 30 34 38
2017 SO-04 4 15 40 21 20 0 0 41 19 34
2017 SO-05 2 19 21 15 43 0 0 58 21 18
2017 SO-06 11 23 18 15 33 0 0 49 33 15
2017 SO-07 14 16 36 34 0 0 0 34 30 16
2017 SO-08 9 18 55 18 0 0 0 18 27 11
2017 SO-10 11 44 19 15 0 0 11 17 61 11
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 5 15 20 24 35 1 0 5 95 264
2019 SO-03 9 25 19 24 22 2 0 9 91 58
2019 SO-04 2 14 18 33 34 0 0 2 98 59
2019 SO-05 4 9 17 22 43 4 0 5 95 23
2019 SO-06 0 5 19 29 47 0 0 0 100 21
2019 SO-07 0 7 29 21 43 0 0 0 100 28
2019 SO-08 0 18 18 24 41 0 0 0 100 17
2019 SO-10 0 17 32 17 34 0 0 0 100 12
2018 SO 5 13 25 25 30 2 0 5 95 425
2018 SO-03 6 21 28 16 28 1 0 6 94 107
2018 SO-04 5 11 21 32 30 1 0 5 95 84
2018 SO-05 5 10 25 35 24 0 0 5 95 57
2018 SO-06 4 11 15 35 34 0 0 4 96 26
2018 SO-07 5 2 41 17 34 0 0 5 95 41
2018 SO-08 4 15 15 33 33 0 0 4 96 27
2018 SO-09 0 0 42 25 33 0 0 0 100 12
2018 SO-10 0 14 24 18 43 0 0 0 100 16
2018 SO-11 0 8 17 42 33 0 0 0 100 12
2017 SO 3 10 27 25 34 1 0 3 97 182
2017 SO-00 0 10 40 50 0 0 0 0 100 10
2017 SO-03 3 11 29 23 34 0 0 3 97 38
2017 SO-04 1 7 25 34 30 3 0 1 99 34
2017 SO-05 5 12 21 19 43 0 0 5 95 18
2017 SO-06 0 0 18 36 46 0 0 0 100 15
2017 SO-07 7 0 50 20 14 9 0 7 93 16
2017 SO-08 0 18 0 27 55 0 0 0 100 11
2017 SO-10 0 0 48 8 44 0 0 0 100 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 78 22 247
2019 SO-03 63 37 52
2019 SO-04 79 21 58
2019 SO-05 85 15 21
2019 SO-06 76 24 21
2019 SO-07 82 18 28
2019 SO-08 88 12 17
2019 SO-10 77 23 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 20 80 244
2019 SO-03 29 71 51
2019 SO-04 22 78 57
2019 SO-05 19 81 21
2019 SO-06 19 81 21
2019 SO-07 11 89 27
2019 SO-08 18 82 17
2019 SO-10 17 83 12
2018 SO 14 86 389
2018 SO-03 18 82 97
2018 SO-04 12 88 79
2018 SO-05 13 87 52
2018 SO-06 12 88 25
2018 SO-07 5 95 40
2018 SO-08 16 84 25
2018 SO-09 18 82 11
2018 SO-10 33 67 16
2018 SO-11 0 100 12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 24 16 16 16 24 0 4 42 42 263
2019 SO-03 31 22 12 21 11 0 4 55 33 58
2019 SO-04 25 15 26 15 16 0 3 42 32 59
2019 SO-05 34 18 9 13 26 0 0 52 39 23
2019 SO-06 19 10 19 5 42 0 5 30 49 21
2019 SO-07 14 7 18 29 29 0 4 22 59 28
2019 SO-08 12 24 6 6 53 0 0 35 59 17
2019 SO-10 23 17 9 9 43 0 0 40 51 12
2018 SO 19 16 18 18 23 2 4 38 43 427
2018 SO-03 25 11 23 18 18 1 5 38 38 106
2018 SO-04 20 14 18 19 22 2 5 37 44 85
2018 SO-05 12 28 10 12 35 2 2 41 48 58
2018 SO-06 31 11 4 23 24 0 8 46 50 26
2018 SO-07 7 19 26 19 26 0 2 27 46 42
2018 SO-08 11 19 30 30 11 0 0 30 41 27
2018 SO-09 17 17 33 8 25 0 0 33 33 12
2018 SO-10 25 20 6 30 18 0 0 45 48 16
2018 SO-11 17 33 8 17 17 0 8 55 36 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 7 22 13 22 35 0 2 29 58 246
2019 SO-03 8 26 18 19 27 0 2 35 47 51
2019 SO-04 8 23 12 28 25 0 3 32 55 58
2019 SO-05 5 23 10 23 33 0 5 30 60 21
2019 SO-06 0 43 8 19 29 0 0 43 48 21
2019 SO-07 4 18 11 14 54 0 0 21 68 28
2019 SO-08 0 18 6 12 59 0 6 19 75 17
2019 SO-10 9 9 26 23 34 0 0 17 57 12
2018 SO 5 23 18 23 29 1 1 28 53 399
2018 SO-03 5 23 15 21 32 1 3 29 55 100
2018 SO-04 5 15 22 27 29 0 1 20 57 80
2018 SO-05 7 18 22 29 24 0 0 25 53 55
2018 SO-06 0 36 20 8 28 4 5 39 39 25
2018 SO-07 5 20 18 20 35 3 0 26 56 40
2018 SO-08 0 38 15 19 27 0 0 38 46 26
2018 SO-09 0 42 25 33 0 0 0 42 33 12
2018 SO-10 13 20 12 18 36 0 0 33 55 16
2018 SO-11 0 17 17 33 33 0 0 17 67 12
2017 SO 6 21 14 25 30 2 3 28 57 172
2017 SO-00 0 30 10 40 20 0 0 30 60 10
2017 SO-03 0 29 12 19 34 3 3 31 56 37
2017 SO-04 4 11 22 22 33 1 7 16 60 32
2017 SO-05 6 19 6 26 42 0 0 26 68 16
2017 SO-06 15 15 15 23 26 3 3 32 52 15
2017 SO-07 8 35 24 24 8 0 0 43 32 13
2017 SO-08 9 36 9 18 27 0 0 45 45 11
2017 SO-10 0 4 15 55 26 0 0 4 81 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SO 3 13 14 17 49 1 2 16 69 246
2019 SO-03 4 22 22 13 29 4 6 29 47 51
2019 SO-04 2 12 21 23 40 2 0 14 65 58
2019 SO-05 0 9 10 20 57 0 5 9 80 21
2019 SO-06 5 19 10 14 52 0 0 24 66 21
2019 SO-07 0 7 0 21 68 0 4 7 93 28
2019 SO-08 6 12 12 6 65 0 0 18 71 17
2019 SO-10 0 9 9 32 51 0 0 9 83 12
2018 SO 2 12 12 19 49 2 4 15 72 399
2018 SO-03 3 12 12 17 48 3 5 16 71 100
2018 SO-04 1 11 14 17 50 0 6 13 72 80
2018 SO-05 2 9 18 16 53 2 0 11 70 55
2018 SO-06 4 20 4 4 56 9 4 27 68 25
2018 SO-07 0 5 5 25 58 3 5 5 89 40
2018 SO-08 0 12 19 19 50 0 0 12 69 26
2018 SO-09 8 8 17 50 17 0 0 17 67 12
2018 SO-10 0 26 6 12 56 0 0 26 68 16
2018 SO-11 0 0 17 33 50 0 0 0 83 12
2017 SO 1 9 8 16 58 4 5 11 80 172
2017 SO-00 0 10 0 10 30 10 40 20 80 10
2017 SO-03 0 12 13 16 56 3 0 12 75 37
2017 SO-04 1 11 4 20 61 0 4 13 83 32
2017 SO-05 6 6 13 19 55 0 0 13 74 16
2017 SO-06 0 0 0 23 67 11 0 0 100 15
2017 SO-07 0 3 8 32 40 8 8 4 87 13
2017 SO-08 0 0 9 0 82 9 0 0 90 11
2017 SO-10 0 4 0 11 85 0 0 4 96 11
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