2019 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 36 13 9 8 0 0 71 16 2285
2019 Not a person with a disability 38 40 12 6 3 0 0 78 10 26703
2018 Person with a disability 30 39 13 10 7 0 0 70 17 2140
2018 Not a person with a disability 34 43 12 7 4 0 0 77 11 25240
2017 Person with a disability 30 41 12 10 7 0 0 71 17 2233
2017 Not a person with a disability 31 46 12 7 4 0 0 77 11 26755
2014 Person with a disability 30 43 12 8 6 0 0 74 15 2179
2014 Not a person with a disability 31 46 12 7 4 0 0 77 11 29583
2011 Person with a disability 32 40 11 10 7 0 0 72 17 1994
2011 Not a person with a disability 33 44 12 7 4 0 0 77 11 29247
2008 Person with a disability 30 42 11 10 8 0 0 72 17 1755
2008 Not a person with a disability 34 44 12 7 4 0 0 78 10 27104

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 31 15 16 14 0 0 55 30 2273
2019 Not a person with a disability 33 37 15 9 6 0 0 70 15 26654
2018 Person with a disability 20 33 16 16 15 0 0 53 31 2147
2018 Not a person with a disability 29 39 15 11 6 0 0 68 17 25290
2017 Person with a disability 21 32 15 14 17 0 0 53 32 2227
2017 Not a person with a disability 27 39 16 11 7 0 0 66 19 26723

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 29 11 4 3 0 0 82 7 2265
2019 Not a person with a disability 52 33 10 3 2 0 0 86 4 26505
2018 Person with a disability 49 32 12 4 2 0 0 82 7 2139
2018 Not a person with a disability 50 35 10 3 2 0 0 86 4 25152
2017 Person with a disability 53 30 10 4 2 0 0 84 6 2230
2017 Not a person with a disability 51 35 9 3 1 0 0 87 4 26695
2014 Person with a disability 63 25 7 2 2 0 0 88 5 2176
2014 Not a person with a disability 61 29 7 2 1 0 0 89 3 29570
2011 Person with a disability 60 28 8 2 2 0 0 89 4 1999
2011 Not a person with a disability 59 30 8 2 1 0 0 89 3 29297

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 36 13 7 5 0 0 75 12 2286
2019 Not a person with a disability 44 38 11 4 2 0 0 83 7 26679
2018 Person with a disability 37 36 13 8 5 0 0 73 13 2150
2018 Not a person with a disability 40 41 11 5 3 0 0 81 8 25325
2017 Person with a disability 36 38 12 8 6 0 0 75 13 2225
2017 Not a person with a disability 39 41 11 5 3 0 0 80 8 26639
2014 Person with a disability 41 37 11 6 5 0 0 78 12 2174
2014 Not a person with a disability 41 40 11 5 3 0 0 82 8 29569
2011 Person with a disability 35 40 11 8 5 0 0 76 13 1995
2011 Not a person with a disability 39 43 10 5 3 0 0 82 8 29295
2008 Person with a disability 36 42 9 8 5 0 0 78 13 1766
2008 Not a person with a disability 40 44 9 5 2 0 0 84 8 27239

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 29 16 10 9 1 0 64 20 2288
2019 Not a person with a disability 46 32 12 6 3 0 0 79 9 26640
2018 Person with a disability 30 32 16 11 11 1 0 62 22 2149
2018 Not a person with a disability 42 33 14 6 4 0 0 76 10 25222
2017 Person with a disability 29 30 17 12 11 1 0 60 23 2235
2017 Not a person with a disability 38 35 15 7 5 1 0 73 12 26704
2014 Person with a disability 28 33 15 12 11 1 0 62 24 2179
2014 Not a person with a disability 35 37 14 8 5 1 0 72 13 29584
2011 Person with a disability 26 31 19 12 11 1 0 58 23 1992
2011 Not a person with a disability 32 38 17 8 5 1 0 70 13 29244

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 31 16 13 9 0 0 62 22 2266
2019 Not a person with a disability 43 35 12 6 3 0 0 78 10 26509
2018 Person with a disability 28 33 17 13 10 0 0 60 23 2143
2018 Not a person with a disability 39 36 14 7 4 0 0 75 11 25107
2017 Person with a disability 25 33 16 14 10 1 0 59 25 2233
2017 Not a person with a disability 36 37 14 8 5 0 0 73 13 26712
2014 Person with a disability 26 36 14 12 10 0 0 63 23 2179
2014 Not a person with a disability 34 39 14 9 5 0 0 73 14 29578
2011 Person with a disability 24 35 16 13 11 0 0 60 24 1991
2011 Not a person with a disability 30 41 15 8 5 0 0 72 13 29232
2008 Person with a disability 23 37 15 14 11 0 0 60 25 1760
2008 Not a person with a disability 32 43 13 8 4 0 0 75 12 27204

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 22 18 14 12 4 0 54 27 2285
2019 Not a person with a disability 37 25 18 10 6 3 0 64 17 26705
2018 Person with a disability 28 23 19 13 12 4 0 53 27 2150
2018 Not a person with a disability 34 27 19 10 7 3 0 63 18 25285
2017 Person with a disability 26 25 19 12 13 5 1 54 26 2232
2017 Not a person with a disability 32 27 18 10 7 5 0 62 18 26711
2014 Person with a disability 29 24 18 12 11 4 1 56 25 2177
2014 Not a person with a disability 32 28 18 11 7 4 0 63 18 29582
2011 Person with a disability 28 23 16 14 14 5 1 54 29 1992
2011 Not a person with a disability 30 28 18 11 8 5 0 62 20 29233
2008 Person with a disability 25 26 17 15 12 5 0 54 29 1763
2008 Not a person with a disability 29 30 17 11 7 5 0 63 19 27213
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 24 19 7 7 1 6 65 15 2285
2019 Not a person with a disability 44 26 17 4 3 1 6 74 8 26676

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 25 13 7 6 2 1 73 14 2282
2019 Not a person with a disability 55 27 10 4 2 2 1 84 6 26647
2018 Person with a disability 43 28 11 8 7 2 1 73 16 2139
2018 Not a person with a disability 50 30 10 5 3 2 0 82 8 25179
2017 Person with a disability 42 28 12 8 6 3 1 72 15 2237
2017 Not a person with a disability 48 31 10 5 3 2 1 82 8 26761
2014 Person with a disability 44 27 12 7 7 3 1 73 15 2177
2014 Not a person with a disability 48 31 11 5 3 2 1 81 8 29584
2011 Person with a disability 41 29 11 9 7 2 0 72 17 1996
2011 Not a person with a disability 45 33 11 6 3 2 1 79 9 29265
2008 Person with a disability 40 29 12 8 8 3 0 72 16 1763
2008 Not a person with a disability 44 32 11 6 4 3 1 79 10 27232

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 29 12 9 6 1 0 73 15 2272
2019 Not a person with a disability 53 30 9 5 2 1 0 84 7 26571
2018 Person with a disability 41 30 11 9 7 1 0 72 17 2135
2018 Not a person with a disability 48 33 9 6 3 1 0 82 9 25125
2017 Person with a disability 42 30 10 9 7 1 0 73 16 2237
2017 Not a person with a disability 47 34 9 6 3 1 0 82 10 26745
2014 Person with a disability 42 32 9 8 7 1 0 76 15 2178
2014 Not a person with a disability 46 34 9 6 3 1 0 82 10 29576
2011 Person with a disability 38 32 11 11 8 1 0 71 18 1986
2011 Not a person with a disability 43 36 9 7 4 1 0 80 11 29249
2008 Person with a disability 37 34 10 9 8 1 0 72 18 1764
2008 Not a person with a disability 42 36 9 7 4 1 0 79 12 27223

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 27 10 7 7 0 0 76 14 2285
2019 Not a person with a disability 58 27 8 4 3 0 0 85 7 26717
2018 Person with a disability 45 26 12 9 9 0 0 71 17 2141
2018 Not a person with a disability 52 29 10 5 4 0 0 81 9 25211
2017 Person with a disability 48 24 12 7 8 1 0 73 15 2232
2017 Not a person with a disability 56 27 9 5 3 0 0 83 8 26713
2014 Person with a disability 50 26 9 7 7 1 0 77 14 2177
2014 Not a person with a disability 54 29 8 5 3 0 0 84 8 29573

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 26 15 11 10 8 0 61 22 2284
2019 Not a person with a disability 38 31 14 6 4 6 0 74 11 26718
2018 Person with a disability 26 27 17 11 12 7 0 57 25 2159
2018 Not a person with a disability 33 32 16 7 5 6 0 69 14 25345
2017 Person with a disability 25 28 15 11 13 9 0 58 26 2236
2017 Not a person with a disability 32 32 15 8 6 8 0 69 15 26764
2014 Person with a disability 27 27 16 11 11 8 0 59 24 2177
2014 Not a person with a disability 31 33 15 8 5 8 0 69 14 29570
2011 Person with a disability 20 26 17 14 16 6 1 50 31 1995
2011 Not a person with a disability 25 33 19 9 7 7 0 62 17 29266

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 28 17 14 12 4 0 56 27 2278
2019 Not a person with a disability 34 32 16 9 6 3 0 68 15 26646
2018 Person with a disability 22 28 17 15 15 3 0 52 31 2147
2018 Not a person with a disability 29 33 17 11 7 2 0 64 18 25268
2017 Person with a disability 22 27 17 15 15 3 0 51 31 2237
2017 Not a person with a disability 28 32 17 11 8 3 0 62 20 26762
2014 Person with a disability 22 28 17 16 15 3 0 52 31 2176
2014 Not a person with a disability 26 34 18 12 8 3 0 62 20 29571
2011 Person with a disability 18 29 18 14 19 2 0 47 34 1999
2011 Not a person with a disability 22 34 19 12 10 3 0 58 22 29223
2008 Person with a disability 18 29 17 15 18 3 0 49 34 1761
2008 Not a person with a disability 24 35 17 11 9 3 0 62 20 27203

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 27 19 16 13 6 0 49 31 2282
2019 Not a person with a disability 25 31 20 11 6 6 0 60 19 26613
2018 Person with a disability 15 25 20 17 16 6 0 43 35 2147
2018 Not a person with a disability 21 31 20 14 8 5 0 55 24 25264
2017 Person with a disability 14 25 19 18 16 7 0 42 37 2239
2017 Not a person with a disability 20 30 19 15 10 6 0 53 26 26736
2014 Person with a disability 15 26 18 18 16 7 0 44 37 2177
2014 Not a person with a disability 18 31 20 15 9 6 0 53 26 29557
2011 Person with a disability 10 28 19 19 17 7 0 41 39 1993
2011 Not a person with a disability 13 34 21 17 9 7 0 50 28 29277
2008 Person with a disability 8 28 17 20 18 7 0 40 41 1762
2008 Not a person with a disability 12 35 19 17 9 7 0 51 28 27205

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 29 18 17 13 4 0 49 32 2283
2019 Not a person with a disability 26 34 17 13 7 3 0 62 20 26658
2018 Person with a disability 16 29 17 20 15 3 0 47 36 2156
2018 Not a person with a disability 21 34 18 15 9 3 0 57 24 25304
2017 Person with a disability 16 28 16 17 17 5 0 46 37 2234
2017 Not a person with a disability 21 34 17 14 10 4 0 58 25 26727
2014 Person with a disability 17 31 15 17 16 4 0 50 34 2174
2014 Not a person with a disability 20 35 17 15 10 3 0 57 25 29550
2011 Person with a disability 12 32 15 21 16 3 0 46 38 1988
2011 Not a person with a disability 16 37 17 17 9 3 0 55 27 29254
2008 Person with a disability 14 34 15 20 14 3 0 50 35 1760
2008 Not a person with a disability 18 42 15 15 7 3 0 62 23 27206
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 32 15 18 14 0 0 54 31 2283
2019 Not a person with a disability 28 38 16 11 6 0 0 67 17 26697
2018 Person with a disability 20 28 19 16 16 0 0 48 32 2151
2018 Not a person with a disability 25 36 18 12 8 0 0 62 20 25297
2017 Person with a disability 19 32 17 16 16 0 0 51 32 2235
2017 Not a person with a disability 24 38 17 13 8 0 0 62 21 26736
2014 Person with a disability 18 32 15 18 17 0 0 50 35 2177
2014 Not a person with a disability 21 37 18 14 9 0 0 59 23 29577
2011 Person with a disability 16 33 15 18 17 1 0 50 35 1999
2011 Not a person with a disability 19 40 17 14 9 0 0 59 24 29294

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 39 12 12 6 0 0 70 18 2269
2019 Not a person with a disability 38 43 10 7 2 0 0 81 9 26569
2018 Person with a disability 29 39 13 13 6 0 0 68 19 2156
2018 Not a person with a disability 33 43 12 8 3 0 0 77 11 25330
2017 Person with a disability 28 41 12 12 7 0 0 69 19 2230
2017 Not a person with a disability 33 45 11 8 3 0 0 78 11 26733

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 30 13 10 8 1 1 69 18 2283
2019 Not a person with a disability 46 32 11 6 3 1 1 79 9 26685
2018 Person with a disability 35 33 13 9 9 1 0 69 18 2148
2018 Not a person with a disability 42 35 11 6 4 1 0 78 10 25213
2017 Person with a disability 35 32 13 11 7 1 0 68 19 2239
2017 Not a person with a disability 41 37 11 7 4 1 0 78 11 26764
2014 Person with a disability 37 33 11 10 8 1 0 71 18 2179
2014 Not a person with a disability 40 37 11 7 4 1 0 78 12 29586
2011 Person with a disability 34 34 12 11 9 1 1 68 20 1994
2011 Not a person with a disability 35 39 12 8 4 1 0 75 13 29283
2008 Person with a disability 35 33 11 10 10 0 0 69 20 1763
2008 Not a person with a disability 37 37 11 8 5 1 1 75 14 27228

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 39 12 18 9 0 0 61 27 2267
2019 Not a person with a disability 29 43 11 12 4 0 0 72 17 26619
2018 Person with a disability 18 44 10 18 10 0 1 62 28 2154
2018 Not a person with a disability 25 48 9 13 5 0 0 72 18 25378
2017 Person with a disability 19 38 11 19 12 0 0 58 31 2239
2017 Not a person with a disability 25 44 11 14 6 0 0 69 20 26761
2014 Person with a disability 21 40 10 18 11 0 0 61 29 2176
2014 Not a person with a disability 26 44 11 14 6 0 0 70 20 29571
2011 Person with a disability 21 40 11 15 11 0 1 62 26 1990
2011 Not a person with a disability 27 45 11 12 5 0 1 72 16 29275
2008 Person with a disability 20 41 11 17 9 0 0 62 27 1763
2008 Not a person with a disability 25 46 11 12 5 0 0 72 17 27221

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 27 17 16 17 2 0 48 34 2280
2019 Not a person with a disability 29 34 17 11 7 2 0 64 19 26670
2018 Person with a disability 18 27 18 18 18 2 0 45 36 2153
2018 Not a person with a disability 24 34 18 13 9 2 0 60 22 25244
2017 Person with a disability 18 29 17 17 16 2 1 49 34 2237
2017 Not a person with a disability 25 35 16 13 8 2 0 62 22 26712
2014 Person with a disability 22 30 15 16 16 2 0 52 33 2176
2014 Not a person with a disability 26 36 16 13 8 2 0 63 21 29578
2011 Person with a disability 19 33 15 16 16 1 1 53 32 1994
2011 Not a person with a disability 25 38 16 12 8 1 0 64 20 29280
2008 Person with a disability 17 33 15 18 15 1 0 51 34 1762
2008 Not a person with a disability 23 40 16 12 8 1 0 65 20 27223

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 22 15 17 24 2 1 42 43 2289
2019 Not a person with a disability 28 31 14 13 11 2 1 60 25 26708
2018 Person with a disability 16 23 14 20 24 2 1 40 45 2153
2018 Not a person with a disability 24 31 16 14 13 1 1 57 27 25237
2017 Person with a disability 16 24 13 19 24 2 2 42 45 2236
2017 Not a person with a disability 24 30 14 15 13 2 1 56 29 26725
2014 Person with a disability 18 23 13 18 25 1 1 42 44 2178
2014 Not a person with a disability 23 31 14 15 14 2 1 55 30 29575
2011 Person with a disability 13 25 12 19 29 1 2 38 49 1995
2011 Not a person with a disability 19 31 15 16 16 1 1 52 33 29268
2008 Person with a disability 13 28 12 18 27 1 1 42 46 1764
2008 Not a person with a disability 20 37 13 15 13 1 1 58 28 27224

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 25 16 8 7 1 3 69 15 2271
2019 Not a person with a disability 55 23 11 4 3 1 4 82 7 26695

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 8 6 4 5 3 20 81 11 2277
2019 Not a person with a disability 62 9 6 3 3 2 16 86 7 26674

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 23 18 9 7 3 3 64 17 2269
2019 Not a person with a disability 48 24 15 5 3 2 3 76 9 26645

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 19 17 11 11 5 4 56 25 2282
2019 Not a person with a disability 43 21 15 8 5 3 4 70 14 26594

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 17 16 13 13 5 4 54 28 2276
2019 Not a person with a disability 42 19 15 9 8 3 4 66 18 26610

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 16 10 5 4 3 5 79 10 2273
2019 Not a person with a disability 64 16 8 3 2 2 4 85 6 26642

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 13 9 6 8 5 4 75 15 2275
2019 Not a person with a disability 74 9 5 2 2 4 4 90 5 26590

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 17 11 7 9 3 4 70 17 2278
2019 Not a person with a disability 78 7 3 1 1 2 9 95 2 26583

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 33 16 16 13 0 0 56 28 2274
2019 Not a person with a disability 30 37 15 11 6 0 0 68 17 26563
2018 Person with a disability 20 32 16 16 15 0 0 52 31 2142
2018 Not a person with a disability 27 37 15 12 8 0 0 65 20 25248
2017 Person with a disability 19 35 14 16 14 0 0 55 31 2229
2017 Not a person with a disability 26 39 14 12 7 0 0 66 19 26670
2014 Person with a disability 19 36 12 16 16 1 0 55 33 2177
2014 Not a person with a disability 21 41 14 14 9 0 0 62 24 29588
2011 Person with a disability 23 37 11 15 13 1 1 61 27 1995
2011 Not a person with a disability 28 41 13 11 6 0 0 69 17 29265

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 30 19 13 12 0 0 55 26 2284
2019 Not a person with a disability 33 34 17 9 6 0 0 68 15 26662
2018 Person with a disability 23 29 19 13 14 0 0 53 28 2138
2018 Not a person with a disability 30 35 17 11 7 0 0 65 17 25183
2017 Person with a disability 24 30 16 15 13 0 0 55 29 2229
2017 Not a person with a disability 29 35 17 11 7 0 0 65 18 26672
2014 Person with a disability 23 32 14 14 15 0 0 56 29 2176
2014 Not a person with a disability 26 36 17 12 8 0 0 63 21 29583

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 37 14 13 7 0 0 66 19 2243
2019 Not a person with a disability 36 41 12 7 3 0 0 78 10 26310
2018 Person with a disability 25 35 16 14 11 0 0 60 24 2138
2018 Not a person with a disability 32 39 15 9 5 0 0 71 14 25236
2017 Person with a disability 25 38 14 12 10 0 0 63 23 2228
2017 Not a person with a disability 32 40 13 9 4 0 0 73 14 26670
2014 Person with a disability 27 36 14 13 10 0 0 63 23 2176
2014 Not a person with a disability 30 41 14 9 5 0 0 72 14 29583
2011 Person with a disability 30 37 13 11 7 1 1 69 18 1990
2011 Not a person with a disability 38 42 11 6 2 1 0 80 9 29255

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 34 20 15 11 4 1 51 27 2285
2019 Not a person with a disability 22 39 20 9 4 5 1 65 14 26669
2018 Person with a disability 15 28 23 15 14 3 0 45 31 2154
2018 Not a person with a disability 21 35 23 10 6 4 0 59 17 25286
2017 Person with a disability 15 29 20 16 14 5 1 47 32 2237
2017 Not a person with a disability 21 35 22 11 7 5 1 59 18 26735

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 33 11 10 7 0 0 72 17 2272
2019 Not a person with a disability 50 32 9 6 3 0 0 83 8 26642
2018 Person with a disability 36 32 12 10 9 0 0 69 18 2149
2018 Not a person with a disability 47 34 9 6 3 0 0 82 9 25306
2017 Person with a disability 35 33 12 11 9 0 0 69 19 2237
2017 Not a person with a disability 45 35 9 6 4 0 0 80 10 26727
2014 Person with a disability 36 32 11 11 8 1 0 69 20 2175
2014 Not a person with a disability 42 35 11 7 4 0 1 78 11 29578
2011 Person with a disability 32 37 11 11 7 1 1 70 18 1993
2011 Not a person with a disability 42 38 10 6 3 0 1 81 9 29276

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 29 18 8 3 1 1 70 11 2265
2019 Not a person with a disability 46 32 14 4 2 0 1 79 6 26521
2018 Person with a disability 37 30 17 8 5 0 2 69 13 2162
2018 Not a person with a disability 44 32 15 5 2 0 1 77 8 25394
2017 Person with a disability 38 33 16 7 4 1 2 73 11 2237
2017 Not a person with a disability 45 34 13 4 2 0 2 81 6 26764
2014 Person with a disability 38 29 18 8 5 0 2 68 13 2178
2014 Not a person with a disability 43 33 15 5 2 0 1 77 7 29588
2011 Person with a disability 35 31 19 8 5 0 2 68 13 1997
2011 Not a person with a disability 41 34 16 5 2 0 1 76 8 29296
2008 Person with a disability 29 33 22 8 6 0 1 63 15 1764
2008 Not a person with a disability 34 36 18 7 3 0 1 71 10 27235

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 18 6 4 5 1 3 84 9 2284
2019 Not a person with a disability 69 18 5 2 2 1 3 90 5 26667
2017 Person with a disability 59 21 6 4 6 2 3 83 11 2230
2017 Not a person with a disability 64 22 4 3 3 1 3 90 6 26718
2014 Person with a disability 62 20 6 4 4 2 2 85 9 2178
2014 Not a person with a disability 64 22 4 3 3 1 3 90 6 29583
2011 Person with a disability 57 25 5 4 6 1 2 84 11 1999
2011 Not a person with a disability 61 25 5 4 3 1 2 88 7 29291

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 24 38 38 2289
2019 Not a person with a disability 23 41 36 26763
2018 Person with a disability 24 41 35 2162
2018 Not a person with a disability 22 43 34 25437
2017 Person with a disability 24 42 34 2237
2017 Not a person with a disability 22 45 33 26755
2014 Person with a disability 22 42 35 2175
2014 Not a person with a disability 22 45 33 29588
2011 Person with a disability 23 43 34 1999
2011 Not a person with a disability 23 47 31 29311

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 25 34 20 6 7 8 549
2019 Not a person with a disability 20 43 18 5 10 4 6127
2018 Person with a disability 25 37 22 5 4 7 520
2018 Not a person with a disability 22 46 19 5 4 5 5601
2017 Person with a disability 31 33 17 7 4 9 545
2017 Not a person with a disability 24 41 16 5 8 6 5822
2014 Person with a disability 30 40 13 10 9999 8 488
2014 Not a person with a disability 25 46 15 8 9999 7 6400
2011 Person with a disability 28 37 18 9 9999 8 463
2011 Not a person with a disability 24 44 18 7 9999 6 6573
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 37 10 6 4 0 0 80 10 2278
2019 Not a person with a disability 49 37 8 4 2 0 0 86 5 26567
2018 Person with a disability 44 39 9 5 3 0 0 83 8 2153
2018 Not a person with a disability 48 39 8 3 1 0 0 87 5 25346
2017 Person with a disability 40 37 11 6 5 1 0 78 11 2229
2017 Not a person with a disability 44 40 9 4 2 0 0 84 7 26720
2014 Person with a disability 41 38 10 6 4 1 0 80 10 2177
2014 Not a person with a disability 41 41 10 4 2 0 0 83 7 29572
2011 Person with a disability 37 41 11 6 4 1 0 79 10 1996
2011 Not a person with a disability 39 44 10 5 2 1 0 83 7 29292
2008 Person with a disability 42 38 9 5 4 1 0 81 10 1764
2008 Not a person with a disability 45 41 8 4 2 1 0 86 6 27224

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 41 18 9 5 1 0 68 14 2283
2019 Not a person with a disability 33 43 15 6 2 1 0 77 8 26716
2018 Person with a disability 25 40 17 11 6 1 0 66 17 2156
2018 Not a person with a disability 29 44 16 7 3 1 0 73 11 25243
2017 Person with a disability 26 38 16 11 7 1 0 65 18 2233
2017 Not a person with a disability 30 42 15 8 4 1 0 73 12 26725
2014 Person with a disability 31 36 16 8 6 2 0 69 15 2179
2014 Not a person with a disability 33 42 15 6 3 1 0 76 9 29588
2011 Person with a disability 27 40 16 10 6 1 0 67 16 1992
2011 Not a person with a disability 29 43 16 7 3 1 0 73 11 29251

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 25 36 16 8 1 1 25 39 2282
2019 Not a person with a disability 9 22 36 21 10 1 2 32 31 26671
2018 Person with a disability 15 26 33 17 7 1 2 24 42 2150
2018 Not a person with a disability 9 24 37 19 8 1 2 28 34 25280
2017 Person with a disability 14 27 33 13 8 1 3 22 43 2230
2017 Not a person with a disability 10 23 36 17 9 1 4 28 34 26640
2014 Person with a disability 15 27 34 14 7 1 2 21 44 2171
2014 Not a person with a disability 10 26 36 17 8 1 3 25 37 29530
2011 Person with a disability 14 26 37 14 6 1 3 20 42 1985
2011 Not a person with a disability 9 25 36 18 8 1 3 27 36 29197
2008 Person with a disability 14 28 37 13 5 1 3 19 43 1763
2008 Not a person with a disability 8 25 38 18 7 1 2 26 35 27175

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 19 26 24 14 2 1 39 34 2273
2019 Not a person with a disability 8 16 27 27 18 2 2 47 25 26589
2018 Person with a disability 15 21 28 20 12 1 2 33 37 2141
2018 Not a person with a disability 9 17 29 25 15 2 2 42 28 25195
2017 Person with a disability 15 20 27 18 13 2 4 33 38 2221
2017 Not a person with a disability 10 17 29 21 15 3 4 39 29 26556
2014 Person with a disability 15 22 29 18 11 3 2 31 39 2168
2014 Not a person with a disability 10 19 30 22 13 2 3 37 31 29496
2011 Person with a disability 14 20 28 20 12 2 4 34 36 1990
2011 Not a person with a disability 9 17 29 24 14 2 4 41 28 29189
2008 Person with a disability 12 22 29 21 11 2 3 34 36 1758
2008 Not a person with a disability 7 17 30 26 15 2 3 43 25 27132

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 20 30 20 11 2 2 33 36 2274
2019 Not a person with a disability 11 20 31 22 13 2 3 36 32 26615
2018 Person with a disability 15 21 30 18 11 1 3 30 38 2141
2018 Not a person with a disability 12 21 31 21 11 2 3 34 34 25174
2017 Person with a disability 15 20 28 18 11 3 5 31 38 2226
2017 Not a person with a disability 12 20 31 19 12 2 5 33 34 26595
2014 Person with a disability 17 20 30 17 10 3 4 29 39 2168
2014 Not a person with a disability 13 21 30 20 11 2 4 32 36 29506
2011 Person with a disability 14 20 31 20 9 2 5 30 37 1987
2011 Not a person with a disability 11 20 31 20 11 2 4 34 33 29179
2008 Person with a disability 14 21 29 21 9 2 3 32 37 1760
2008 Not a person with a disability 9 19 32 23 11 2 4 36 30 27145

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 14 29 27 16 2 3 45 24 2271
2019 Not a person with a disability 5 11 29 31 20 1 3 53 17 26529
2018 Person with a disability 10 16 30 25 15 1 3 41 27 2141
2018 Not a person with a disability 7 13 30 29 17 1 3 48 21 25155
2017 Person with a disability 11 16 28 25 14 2 5 41 28 2210
2017 Not a person with a disability 7 13 30 27 17 2 5 47 21 26488
2014 Person with a disability 12 16 32 23 13 2 3 38 29 2163
2014 Not a person with a disability 7 14 32 27 15 1 4 45 22 29442
2011 Person with a disability 10 15 32 24 13 2 4 38 27 1986
2011 Not a person with a disability 6 14 32 28 15 1 5 45 21 29144
2008 Person with a disability 10 18 32 23 12 1 4 37 30 1756
2008 Not a person with a disability 6 14 32 29 14 1 4 45 21 27138

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 20 29 19 14 2 2 34 36 2277
2019 Not a person with a disability 9 16 28 25 19 2 3 46 26 26618
2018 Person with a disability 19 22 26 18 11 1 3 30 43 2145
2018 Not a person with a disability 11 20 29 22 14 1 3 38 32 25221
2017 Person with a disability 19 21 26 15 12 2 4 29 43 2220
2017 Not a person with a disability 12 18 28 20 15 2 5 38 32 26578
2014 Person with a disability 21 23 27 15 9 2 3 25 46 2162
2014 Not a person with a disability 13 20 29 19 13 1 4 34 35 29499
2011 Person with a disability 20 23 28 14 9 1 4 25 46 1990
2011 Not a person with a disability 13 21 30 19 12 1 4 33 36 29200
2008 Person with a disability 20 24 28 15 9 1 3 25 46 1760
2008 Not a person with a disability 11 20 29 21 13 1 3 36 33 27130

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 18 24 21 17 3 3 41 34 2275
2019 Not a person with a disability 9 16 26 24 19 3 3 46 27 26546
2018 Person with a disability 15 19 23 22 14 3 3 39 37 2132
2018 Not a person with a disability 10 17 27 25 16 3 3 43 29 25170
2017 Person with a disability 14 16 25 22 14 4 6 40 33 2221
2017 Not a person with a disability 9 16 26 23 16 4 6 44 28 26593
2014 Person with a disability 13 17 26 23 13 3 4 39 32 2170
2014 Not a person with a disability 8 16 26 25 16 3 6 44 27 29479
2011 Person with a disability 12 18 27 22 13 3 6 38 32 1982
2011 Not a person with a disability 8 16 27 24 15 3 5 44 27 29144
2008 Person with a disability 15 21 27 18 11 3 5 32 39 1763
2008 Not a person with a disability 10 19 27 23 14 3 5 40 31 27161

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 22 32 17 9 2 2 28 39 2272
2019 Not a person with a disability 10 20 33 20 13 2 2 34 31 26604
2018 Person with a disability 18 24 31 15 8 2 2 24 44 2145
2018 Not a person with a disability 12 21 34 18 10 2 2 30 35 25268
2017 Person with a disability 17 23 31 13 8 3 4 23 43 2224
2017 Not a person with a disability 12 21 33 17 11 3 4 29 35 26602
2014 Person with a disability 17 23 32 14 8 3 3 23 43 2166
2014 Not a person with a disability 13 21 33 17 10 2 4 29 36 29513

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 21 33 20 10 1 1 30 37 2279
2019 Not a person with a disability 8 17 33 25 14 1 2 40 26 26658

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 31 18 22 12 2 0 46 35 2273
2019 Not a person with a disability 21 37 19 15 6 2 0 59 21 26577

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 26 12 11 9 1 0 67 21 2273
2019 Not a person with a disability 52 28 8 7 4 1 0 81 11 26612
2018 Person with a disability 35 29 10 12 12 1 0 65 24 2144
2018 Not a person with a disability 45 32 9 8 5 1 0 78 13 25246
2017 Person with a disability 39 27 10 12 11 1 0 67 23 2235
2017 Not a person with a disability 47 31 9 7 5 1 0 79 12 26756
2014 Person with a disability 43 25 8 12 10 1 0 69 22 2176
2014 Not a person with a disability 50 29 8 7 4 1 0 80 12 29576

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 32 9 9 5 0 0 76 14 2282
2019 Not a person with a disability 54 32 6 5 2 0 0 87 7 26626
2018 Person with a disability 40 36 9 9 6 1 0 76 15 2136
2018 Not a person with a disability 48 37 7 6 2 0 0 85 8 25260
2017 Person with a disability 39 35 9 10 6 1 0 75 16 2230
2017 Not a person with a disability 45 40 7 6 2 0 0 85 8 26708
2014 Person with a disability 40 38 8 8 5 0 0 78 14 2175
2014 Not a person with a disability 45 40 7 5 2 0 0 86 7 29571

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 34 17 8 6 2 1 68 14 2286
2019 Not a person with a disability 43 36 12 4 2 2 1 81 6 26675
2018 Person with a disability 27 37 18 8 6 2 1 66 15 2143
2018 Not a person with a disability 37 40 14 4 2 2 1 79 7 25293

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 34 15 12 7 1 0 66 19 2272
2019 Not a person with a disability 43 37 11 5 2 1 0 81 7 26549
2018 Person with a disability 37 34 12 9 6 2 0 73 15 2148
2018 Not a person with a disability 47 36 10 3 2 1 0 85 5 25217
2017 Person with a disability 35 34 14 9 7 2 0 70 16 2235
2017 Not a person with a disability 43 39 10 4 2 2 0 84 6 26736
2014 Person with a disability 40 32 12 9 6 1 0 73 15 2175
2014 Not a person with a disability 47 35 9 4 2 2 0 84 6 29584
2011 Person with a disability 28 34 15 12 10 2 0 63 22 1990
2011 Not a person with a disability 36 40 13 5 3 2 0 77 9 29254

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 30 13 6 5 3 1 75 12 2277
2019 Not a person with a disability 52 32 10 2 1 2 0 86 4 26581
2018 Person with a disability 42 33 12 6 5 2 0 77 11 2150
2018 Not a person with a disability 50 34 10 2 2 2 0 86 4 25227
2017 Person with a disability 37 32 15 6 6 3 0 72 13 2234
2017 Not a person with a disability 44 36 12 3 2 3 0 82 5 26705
2014 Person with a disability 45 30 11 5 5 2 0 78 11 2178
2014 Not a person with a disability 51 33 10 3 2 3 0 86 4 29569

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 32 12 9 8 0 0 71 16 2286
2019 Not a person with a disability 54 32 8 4 2 0 0 87 6 26666
2018 Person with a disability 37 33 12 10 8 0 0 70 18 2148
2018 Not a person with a disability 50 35 8 4 2 0 0 85 6 25185
2017 Person with a disability 35 34 13 9 9 0 0 69 18 2235
2017 Not a person with a disability 47 37 8 5 3 0 0 84 8 26739
2014 Person with a disability 40 33 10 8 8 0 0 74 16 2176
2014 Not a person with a disability 49 35 8 4 3 0 0 85 7 29573
2011 Person with a disability 31 35 12 11 10 0 0 67 21 1991
2011 Not a person with a disability 40 40 10 5 4 0 0 81 9 29182
2008 Person with a disability 26 40 13 11 10 0 0 66 21 1758
2008 Not a person with a disability 37 42 10 6 4 1 0 80 10 27213

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 27 18 10 11 5 3 57 23 2274
2019 Not a person with a disability 34 31 16 7 4 5 3 70 12 26654
2018 Person with a disability 19 30 20 12 12 5 2 52 26 2141
2018 Not a person with a disability 24 35 20 8 5 5 2 64 14 25291
2017 Person with a disability 24 30 14 11 12 5 3 59 25 2235
2017 Not a person with a disability 30 33 16 8 5 5 4 69 14 26749
2014 Person with a disability 31 29 14 10 10 4 2 64 21 2178
2014 Not a person with a disability 34 33 14 8 5 4 3 72 13 29584

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 33 13 10 7 2 1 69 18 2281
2019 Not a person with a disability 37 37 13 7 3 2 1 76 10 26656
2018 Person with a disability 34 35 11 10 8 2 1 71 18 2151
2018 Not a person with a disability 36 39 13 7 3 2 1 77 10 25252
2017 Person with a disability 38 35 11 8 6 3 1 75 14 2226
2017 Not a person with a disability 39 37 11 6 3 3 1 79 9 26697
2014 Person with a disability 45 32 8 7 5 2 1 79 13 2178
2014 Not a person with a disability 44 37 9 5 2 2 1 83 7 29577
2011 Person with a disability 35 35 11 8 7 3 1 73 16 1996
2011 Not a person with a disability 38 38 11 6 3 3 1 79 10 29219
2008 Person with a disability 31 33 11 10 9 4 1 68 20 1760
2008 Not a person with a disability 32 39 12 8 4 4 1 75 13 27205

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 32 17 10 8 1 0 66 18 2277
2019 Not a person with a disability 39 37 15 5 3 1 0 77 8 26611
2018 Person with a disability 31 35 16 9 8 1 0 66 17 2151
2018 Not a person with a disability 37 39 15 5 3 1 0 77 9 25168

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 22 14 18 21 6 2 43 41 2281
2019 Not a person with a disability 25 27 18 12 9 7 2 57 23 26679
2018 Person with a disability 17 22 17 17 22 4 1 42 40 2151
2018 Not a person with a disability 22 28 19 13 10 6 1 55 25 25257
2017 Person with a disability 18 21 14 18 21 6 1 43 43 2236
2017 Not a person with a disability 21 27 17 13 11 8 2 54 27 26689
2014 Person with a disability 19 22 13 16 23 6 1 44 42 2178
2014 Not a person with a disability 20 27 18 14 11 8 2 52 29 29568
2011 Person with a disability 15 20 15 19 24 7 1 37 46 2000
2011 Not a person with a disability 16 26 19 15 13 9 2 48 31 29286

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 44 5 13 5 0 0 77 18 2284
2019 Not a person with a disability 42 44 4 8 2 0 0 86 10 26738
2017 Person with a disability 28 46 4 14 7 0 0 74 21 2238
2017 Not a person with a disability 34 48 4 10 4 0 0 82 14 26779
2014 Person with a disability 32 44 4 13 6 0 0 76 19 2177
2014 Not a person with a disability 38 47 4 8 3 0 0 85 11 29586
2011 Person with a disability 31 47 4 12 5 0 0 79 17 1994
2011 Not a person with a disability 40 47 3 7 2 0 0 87 9 29299
2008 Person with a disability 30 48 4 11 6 0 0 79 17 1763
2008 Not a person with a disability 39 49 3 7 2 0 0 88 9 27228

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 36 8 12 7 0 0 73 19 2285
2019 Not a person with a disability 47 35 6 8 3 0 0 83 11 26664
2017 Person with a disability 35 34 8 13 9 0 0 70 22 2235
2017 Not a person with a disability 42 36 7 10 5 0 0 78 16 26743
2014 Person with a disability 39 33 6 12 9 0 0 72 22 2177
2014 Not a person with a disability 45 35 6 9 5 0 0 80 14 29576
2011 Person with a disability 35 38 7 12 7 0 0 73 19 1991
2011 Not a person with a disability 43 39 7 8 4 0 0 82 12 29208

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 33 9 10 6 0 0 74 16 2275
2019 Not a person with a disability 51 35 7 5 2 0 0 86 7 26549
2017 Person with a disability 40 34 8 11 6 0 0 75 17 2230
2017 Not a person with a disability 47 38 7 5 2 0 0 86 7 26689
2014 Person with a disability 41 35 9 10 6 0 0 76 16 2176
2014 Not a person with a disability 47 38 7 5 2 0 0 86 7 29561

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 16 4 3 2 0 3 90 5 2281
2019 Not a person with a disability 72 16 4 3 2 0 2 90 6 26658
2017 Person with a disability 71 16 4 4 2 0 2 89 6 2232
2017 Not a person with a disability 71 17 4 4 2 0 2 89 6 26761
2014 Person with a disability 73 14 4 3 3 0 2 90 6 2177
2014 Not a person with a disability 71 16 4 4 2 0 2 89 7 29580
2011 Person with a disability 70 16 4 5 3 0 3 89 7 1994
2011 Not a person with a disability 72 16 4 4 3 0 2 89 7 29276
2008 Person with a disability 71 16 4 4 4 0 2 89 7 1762
2008 Not a person with a disability 72 16 3 4 3 0 1 89 7 27221

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 11 6 3 3 0 5 88 6 2285
2019 Not a person with a disability 73 12 6 3 2 0 4 89 5 26675
2017 Person with a disability 72 11 6 3 3 1 5 88 6 2234
2017 Not a person with a disability 72 13 5 3 2 0 4 89 5 26761
2014 Person with a disability 75 10 5 2 3 0 5 90 5 2178
2014 Not a person with a disability 75 12 4 3 3 0 4 90 6 29586
2011 Person with a disability 71 11 6 3 3 1 5 87 6 1999
2011 Not a person with a disability 73 13 4 3 3 0 4 89 6 29256
2008 Person with a disability 67 10 5 3 4 1 9 86 8 1762
2008 Not a person with a disability 69 11 5 3 4 1 7 87 8 27219

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 77 9 5 1 2 0 5 91 4 2278
2019 Not a person with a disability 80 10 4 1 2 0 4 93 3 26580
2017 Person with a disability 77 11 4 1 2 1 5 93 3 2233
2017 Not a person with a disability 78 11 3 1 2 0 4 93 3 26719
2014 Person with a disability 79 9 4 1 2 0 5 93 3 2177
2014 Not a person with a disability 79 11 3 1 2 0 4 94 3 29577
2011 Person with a disability 77 9 4 1 3 1 5 91 4 1993
2011 Not a person with a disability 78 11 3 2 2 0 4 93 4 29247
2008 Person with a disability 76 7 3 2 3 0 9 91 5 1764
2008 Not a person with a disability 78 7 3 2 3 1 7 92 5 27197

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 14 9 7 9 26 5 65 22 2282
2019 Not a person with a disability 37 16 10 6 6 20 5 71 16 26726

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 43 8 4 3 1 1 85 7 2278
2019 Not a person with a disability 35 46 10 5 2 1 1 83 7 26661

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 26 8 4 2 5 2 84 7 2282
2019 Not a person with a disability 59 26 7 2 1 4 1 90 2 26650

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 26 74 2285
2019 Not a person with a disability 10 90 26707
2018 Person with a disability 28 72 2156
2018 Not a person with a disability 11 89 25401

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 48 52 585
2019 Not a person with a disability 49 51 2599
2018 Person with a disability 48 52 603
2018 Not a person with a disability 51 49 2769

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 68 32 585
2019 Not a person with a disability 57 43 2599
2018 Person with a disability 73 27 603
2018 Not a person with a disability 59 41 2769

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 585
2019 Not a person with a disability 6 94 2599
2018 Person with a disability 5 95 603
2018 Not a person with a disability 6 94 2769

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 6 94 585
2019 Not a person with a disability 4 96 2599
2018 Person with a disability 5 95 603
2018 Not a person with a disability 4 96 2769

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 585
2019 Not a person with a disability 8 92 2599
2018 Person with a disability 13 87 603
2018 Not a person with a disability 10 90 2769

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 585
2019 Not a person with a disability 4 96 2599
2018 Person with a disability 4 96 603
2018 Not a person with a disability 3 97 2769

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 37 63 581
2019 Not a person with a disability 36 64 2587
2018 Person with a disability 39 61 601
2018 Not a person with a disability 36 64 2765

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 43 57 581
2019 Not a person with a disability 35 65 2587
2018 Person with a disability 47 53 601
2018 Not a person with a disability 36 64 2765

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 47 53 581
2019 Not a person with a disability 38 62 2587
2018 Person with a disability 51 49 601
2018 Not a person with a disability 39 61 2765

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 47 53 581
2019 Not a person with a disability 41 59 2587
2018 Person with a disability 49 51 601
2018 Not a person with a disability 40 60 2765

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 31 69 581
2019 Not a person with a disability 25 75 2587
2018 Person with a disability 36 64 601
2018 Not a person with a disability 25 75 2765

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 49 51 581
2019 Not a person with a disability 53 47 2587
2018 Person with a disability 53 47 601
2018 Not a person with a disability 54 46 2765

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 35 65 581
2019 Not a person with a disability 32 68 2587
2018 Person with a disability 38 62 601
2018 Not a person with a disability 33 67 2765

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 1 99 581
2019 Not a person with a disability 1 99 2587
2018 Person with a disability 1 99 601
2018 Not a person with a disability 1 99 2765

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 4 96 581
2019 Not a person with a disability 9 91 2587
2018 Person with a disability 8 92 601
2018 Not a person with a disability 8 92 2765

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 581
2019 Not a person with a disability 9 91 2587
2018 Person with a disability 13 87 601
2018 Not a person with a disability 10 90 2765

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 57 43 581
2019 Not a person with a disability 44 56 2587
2018 Person with a disability 60 40 601
2018 Not a person with a disability 45 55 2765

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 581
2019 Not a person with a disability 20 80 2587
2018 Person with a disability 21 79 601
2018 Not a person with a disability 22 78 2765

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 581
2019 Not a person with a disability 14 86 2587
2018 Person with a disability 20 80 601
2018 Not a person with a disability 13 87 2765

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 43 57 580
2019 Not a person with a disability 46 54 2578
2018 Person with a disability 46 54 601
2018 Not a person with a disability 47 53 2765

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 580
2019 Not a person with a disability 23 77 2578
2018 Person with a disability 27 73 601
2018 Not a person with a disability 25 75 2765

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 4 96 580
2019 Not a person with a disability 5 95 2578
2018 Person with a disability 5 95 601
2018 Not a person with a disability 5 95 2765

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 33 67 580
2019 Not a person with a disability 20 80 2578
2018 Person with a disability 37 63 601
2018 Not a person with a disability 20 80 2765

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 580
2019 Not a person with a disability 9 91 2578
2018 Person with a disability 9 91 601
2018 Not a person with a disability 9 91 2765

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 580
2019 Not a person with a disability 5 95 2578
2018 Person with a disability 12 88 601
2018 Not a person with a disability 6 94 2765

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 580
2019 Not a person with a disability 14 86 2578
2018 Person with a disability 11 89 601
2018 Not a person with a disability 13 87 2765

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 580
2019 Not a person with a disability 9 91 2578
2018 Person with a disability 11 89 601
2018 Not a person with a disability 9 91 2765

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 28 72 580
2019 Not a person with a disability 31 69 2578
2018 Person with a disability 25 75 601
2018 Not a person with a disability 28 72 2765

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 519
2019 Not a person with a disability 14 86 2440
2018 Person with a disability 11 89 529
2018 Not a person with a disability 11 89 2607

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 519
2019 Not a person with a disability 22 78 2440
2018 Person with a disability 14 86 529
2018 Not a person with a disability 20 80 2607

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 519
2019 Not a person with a disability 12 88 2440
2018 Person with a disability 8 92 529
2018 Not a person with a disability 11 89 2607

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 519
2019 Not a person with a disability 7 93 2440
2018 Person with a disability 7 93 529
2018 Not a person with a disability 7 93 2607

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 519
2019 Not a person with a disability 10 90 2440
2018 Person with a disability 9 91 529
2018 Not a person with a disability 10 90 2607

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 519
2019 Not a person with a disability 9 91 2440
2018 Person with a disability 9 91 529
2018 Not a person with a disability 9 91 2607

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 519
2019 Not a person with a disability 10 90 2440
2018 Person with a disability 8 92 529
2018 Not a person with a disability 10 90 2607

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 519
2019 Not a person with a disability 11 89 2440
2018 Person with a disability 10 90 529
2018 Not a person with a disability 10 90 2607

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 519
2019 Not a person with a disability 12 88 2440
2018 Person with a disability 21 79 529
2018 Not a person with a disability 11 89 2607

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 519
2019 Not a person with a disability 27 73 2440
2018 Person with a disability 33 67 529
2018 Not a person with a disability 24 76 2607

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 519
2019 Not a person with a disability 8 92 2440
2018 Person with a disability 12 88 529
2018 Not a person with a disability 7 93 2607

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 54 46 519
2019 Not a person with a disability 45 55 2440
2018 Person with a disability 56 44 529
2018 Not a person with a disability 43 57 2607

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 519
2019 Not a person with a disability 1 99 2440
2018 Person with a disability 3 97 529
2018 Not a person with a disability 1 99 2607

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 60 40 519
2019 Not a person with a disability 52 48 2440
2018 Person with a disability 63 37 529
2018 Not a person with a disability 54 46 2607

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 519
2019 Not a person with a disability 4 96 2440
2018 Person with a disability 5 95 529
2018 Not a person with a disability 3 97 2607

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 519
2019 Not a person with a disability 12 88 2440
2018 Person with a disability 15 85 529
2018 Not a person with a disability 11 89 2607

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 26 74 2284
2019 Not a person with a disability 13 87 26706

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 16 19 10 14 19 4 44 31 2287
2019 Not a person with a disability 24 18 17 6 5 23 7 60 15 26719
2018 Person with a disability 17 18 21 11 15 16 3 42 32 2149
2018 Not a person with a disability 22 20 21 5 5 22 5 57 14 25309
2017 Person with a disability 17 17 21 11 14 16 4 42 31 2238
2017 Not a person with a disability 21 20 18 5 5 24 7 59 14 26754
2014 Person with a disability 18 19 18 10 14 17 3 47 31 2178
2014 Not a person with a disability 22 21 19 5 5 22 6 60 14 29580

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 26 15 9 9 6 0 64 20 2284
2019 Not a person with a disability 43 30 13 4 3 6 1 78 8 26719
2018 Person with a disability 28 28 16 10 11 6 0 60 23 2152
2018 Not a person with a disability 37 32 16 5 3 6 1 74 9 25307
2017 Person with a disability 29 27 18 10 11 6 1 59 22 2236
2017 Not a person with a disability 36 33 15 5 4 7 1 75 9 26729
2014 Person with a disability 30 28 15 9 10 6 1 63 21 2176
2014 Not a person with a disability 37 33 15 5 3 7 1 76 8 29559
2011 Person with a disability 33 34 12 10 8 2 0 69 18 1990
2011 Not a person with a disability 41 38 10 5 2 3 0 82 7 29250

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 2283
2019 Not a person with a disability 6 94 26705
2018 Person with a disability 23 77 2147
2018 Not a person with a disability 6 94 25375

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 31 69 490
2019 Not a person with a disability 31 69 1489
2018 Person with a disability 35 65 498
2018 Not a person with a disability 31 69 1501

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 84 16 490
2019 Not a person with a disability 75 25 1489
2018 Person with a disability 85 15 498
2018 Not a person with a disability 75 25 1501

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 490
2019 Not a person with a disability 2 98 1489
2018 Person with a disability 3 97 498
2018 Not a person with a disability 2 98 1501

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 490
2019 Not a person with a disability 0 100 1489

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 490
2019 Not a person with a disability 5 95 1489
2018 Person with a disability 8 92 498
2018 Not a person with a disability 5 95 1501

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 490
2019 Not a person with a disability 9 91 1489
2018 Person with a disability 6 94 498
2018 Not a person with a disability 10 90 1501

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 490
2019 Not a person with a disability 10 90 1489
2018 Person with a disability 6 94 498
2018 Not a person with a disability 10 90 1501

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 485
2019 Not a person with a disability 34 66 1460
2018 Person with a disability 14 86 500
2018 Not a person with a disability 34 66 1496

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 485
2019 Not a person with a disability 25 75 1460
2018 Person with a disability 11 89 500
2018 Not a person with a disability 26 74 1496

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 485
2019 Not a person with a disability 22 78 1460
2018 Person with a disability 9 91 500
2018 Not a person with a disability 22 78 1496

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 485
2019 Not a person with a disability 8 92 1460
2018 Person with a disability 6 94 500
2018 Not a person with a disability 8 92 1496

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 27 73 485
2019 Not a person with a disability 31 69 1460
2018 Person with a disability 25 75 500
2018 Not a person with a disability 28 72 1496

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 485
2019 Not a person with a disability 27 73 1460
2018 Person with a disability 16 84 500
2018 Not a person with a disability 28 72 1496

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 6 94 485
2019 Not a person with a disability 4 96 1460
2018 Person with a disability 4 96 500
2018 Not a person with a disability 3 97 1496

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 485
2019 Not a person with a disability 1 99 1460
2018 Person with a disability 2 98 500
2018 Not a person with a disability 2 98 1496

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 485
2019 Not a person with a disability 5 95 1460
2018 Person with a disability 5 95 500
2018 Not a person with a disability 6 94 1496

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 485
2019 Not a person with a disability 11 89 1460
2018 Person with a disability 11 89 500
2018 Not a person with a disability 11 89 1496

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 2 98 485
2019 Not a person with a disability 1 99 1460
2018 Person with a disability 3 97 500
2018 Not a person with a disability 1 99 1496

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 65 35 485
2019 Not a person with a disability 2 98 1460
2018 Person with a disability 67 33 500
2018 Not a person with a disability 2 98 1496

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 485
2019 Not a person with a disability 17 83 1460
2018 Person with a disability 11 89 500
2018 Not a person with a disability 19 81 1496

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 32 68 484
2019 Not a person with a disability 24 76 1445
2018 Person with a disability 35 65 501
2018 Not a person with a disability 23 77 1499

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 484
2019 Not a person with a disability 11 89 1445
2018 Person with a disability 20 80 501
2018 Not a person with a disability 11 89 1499

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 4 96 484
2019 Not a person with a disability 2 98 1445
2018 Person with a disability 6 94 501
2018 Not a person with a disability 2 98 1499

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 484
2019 Not a person with a disability 16 84 1445
2018 Person with a disability 35 65 501
2018 Not a person with a disability 13 87 1499

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 6 94 484
2019 Not a person with a disability 5 95 1445
2018 Person with a disability 5 95 501
2018 Not a person with a disability 3 97 1499

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 484
2019 Not a person with a disability 5 95 1445
2018 Person with a disability 12 88 501
2018 Not a person with a disability 4 96 1499

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 484
2019 Not a person with a disability 8 92 1445
2018 Person with a disability 8 92 501
2018 Not a person with a disability 10 90 1499

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 484
2019 Not a person with a disability 6 94 1445
2018 Person with a disability 8 92 501
2018 Not a person with a disability 7 93 1499

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 41 59 484
2019 Not a person with a disability 54 46 1445
2018 Person with a disability 37 63 501
2018 Not a person with a disability 55 45 1499

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 413
2019 Not a person with a disability 6 94 1310
2018 Person with a disability 6 94 439
2018 Not a person with a disability 5 95 1431

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 413
2019 Not a person with a disability 16 84 1310
2018 Person with a disability 8 92 439
2018 Not a person with a disability 14 86 1431

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 4 96 413
2019 Not a person with a disability 4 96 1310
2018 Person with a disability 4 96 439
2018 Not a person with a disability 3 97 1431

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 413
2019 Not a person with a disability 2 98 1310
2018 Person with a disability 3 97 439
2018 Not a person with a disability 2 98 1431

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 413
2019 Not a person with a disability 3 97 1310
2018 Person with a disability 4 96 439
2018 Not a person with a disability 2 98 1431

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 413
2019 Not a person with a disability 3 97 1310
2018 Person with a disability 5 95 439
2018 Not a person with a disability 4 96 1431

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 413
2019 Not a person with a disability 6 94 1310
2018 Person with a disability 6 94 439
2018 Not a person with a disability 6 94 1431

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 413
2019 Not a person with a disability 10 90 1310
2018 Person with a disability 13 87 439
2018 Not a person with a disability 8 92 1431

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 413
2019 Not a person with a disability 7 93 1310
2018 Person with a disability 19 81 439
2018 Not a person with a disability 7 93 1431

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 29 71 413
2019 Not a person with a disability 22 78 1310
2018 Person with a disability 31 69 439
2018 Not a person with a disability 19 81 1431

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 413
2019 Not a person with a disability 7 93 1310
2018 Person with a disability 11 89 439
2018 Not a person with a disability 8 92 1431

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 48 52 413
2019 Not a person with a disability 42 58 1310
2018 Person with a disability 51 49 439
2018 Not a person with a disability 39 61 1431

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 413
2019 Not a person with a disability 1 99 1310
2018 Person with a disability 3 97 439
2018 Not a person with a disability 1 99 1431

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 63 37 413
2019 Not a person with a disability 61 39 1310
2018 Person with a disability 65 35 439
2018 Not a person with a disability 62 38 1431

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 413
2019 Not a person with a disability 2 98 1310
2018 Person with a disability 5 95 439
2018 Not a person with a disability 3 97 1431

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 413
2019 Not a person with a disability 11 89 1310
2018 Person with a disability 15 85 439
2018 Not a person with a disability 13 87 1431

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 2278
2019 Not a person with a disability 8 92 26691

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 16 20 9 11 21 4 47 26 2282
2019 Not a person with a disability 26 17 18 3 3 25 7 64 9 26682
2018 Person with a disability 18 18 23 8 11 18 3 46 25 2149
2018 Not a person with a disability 23 20 22 3 3 24 5 61 8 25332
2017 Person with a disability 19 18 21 7 10 20 4 49 23 2237
2017 Not a person with a disability 22 20 19 3 2 27 6 64 8 26743
2014 Person with a disability 20 18 21 8 8 22 4 50 22 2178
2014 Not a person with a disability 23 19 19 3 2 27 6 64 7 29576

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 26 16 8 8 7 1 66 18 2279
2019 Not a person with a disability 45 28 14 3 2 7 1 80 6 26683
2018 Person with a disability 29 28 18 8 10 6 1 62 19 2150
2018 Not a person with a disability 38 32 16 3 2 7 1 76 6 25343
2017 Person with a disability 31 27 17 9 8 7 1 63 18 2233
2017 Not a person with a disability 38 32 15 3 2 9 1 78 6 26691
2014 Person with a disability 32 27 16 7 7 9 1 66 16 2176
2014 Not a person with a disability 39 32 15 3 2 9 1 79 5 29560
2011 Person with a disability 35 33 12 9 7 4 0 71 16 1992
2011 Not a person with a disability 44 37 10 3 2 4 0 84 5 29238

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 57 43 2284
2019 Not a person with a disability 13 87 26721
2017 Person with a disability 57 43 2229
2017 Not a person with a disability 13 87 26731
2014 Person with a disability 59 41 2174
2014 Not a person with a disability 12 88 29530

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 86 14 1317
2019 Not a person with a disability 81 19 3456
2017 Person with a disability 86 14 1271
2017 Not a person with a disability 79 21 3581
2014 Person with a disability 86 14 1276
2014 Not a person with a disability 79 21 3573

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 32 7 14 9 0 0 70 23 1126
2019 Not a person with a disability 48 34 6 8 3 0 0 83 11 2789
2017 Person with a disability 40 35 6 11 8 1 0 75 19 1088
2017 Not a person with a disability 46 38 6 6 3 1 1 84 10 2808
2014 Person with a disability 49 28 5 11 6 1 0 78 17 1102
2014 Not a person with a disability 53 34 5 5 3 0 0 87 8 2839
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 23 11 4 7 2 0 78 11 2286
2019 Not a person with a disability 63 22 9 3 3 1 0 86 5 26733
2018 Person with a disability 50 23 11 6 8 1 0 75 14 2142
2018 Not a person with a disability 55 27 10 4 4 1 0 83 7 25148
2017 Person with a disability 51 22 11 6 7 2 0 75 14 2234
2017 Not a person with a disability 56 25 10 3 3 2 0 83 7 26737

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 42 10 15 8 1 0 67 23 296
2019 Not a person with a disability 22 47 13 12 4 1 1 71 16 3812

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 40 15 10 7 2 0 68 17 2281
2019 Not a person with a disability 36 40 13 6 2 2 0 78 8 26673
2018 Person with a disability 25 39 16 11 8 1 0 65 19 2150
2018 Not a person with a disability 34 42 14 6 2 2 0 78 8 25307
2017 Person with a disability 21 39 14 12 11 3 0 62 23 2231
2017 Not a person with a disability 28 43 15 7 4 4 0 74 11 26694

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 29 18 16 16 2 0 49 32 2287
2019 Not a person with a disability 29 37 17 10 5 2 0 67 15 26700
2018 Person with a disability 17 31 15 17 18 1 0 49 36 2155
2018 Not a person with a disability 27 38 17 10 6 2 0 66 17 25325
2017 Person with a disability 14 30 18 18 19 2 0 44 38 2235
2017 Not a person with a disability 20 41 18 13 7 2 0 62 20 26723

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 29 20 11 16 0 1 52 28 2279
2019 Not a person with a disability 33 31 19 9 8 0 1 64 17 26713
2018 Person with a disability 22 24 21 14 17 0 1 47 32 2146
2018 Not a person with a disability 28 29 21 10 10 0 1 58 20 25340
2017 Person with a disability 23 26 18 13 17 1 2 50 31 2228
2017 Not a person with a disability 27 28 19 12 11 1 2 57 23 26725

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 29 25 15 10 0 1 50 25 2281
2019 Not a person with a disability 24 31 24 12 7 0 1 56 20 26697
2018 Person with a disability 18 23 27 16 13 0 1 42 30 2152
2018 Not a person with a disability 19 28 29 15 9 0 1 48 24 25307
2017 Person with a disability 19 25 25 17 12 1 2 45 29 2229
2017 Not a person with a disability 20 29 27 14 8 0 1 50 23 26712

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 27 19 12 9 1 3 59 21 2272
2019 Not a person with a disability 35 30 18 9 5 0 3 67 14 26606
2018 Person with a disability 24 25 23 14 11 1 3 51 25 2142
2018 Not a person with a disability 27 29 23 12 7 1 3 57 19 25215
2017 Person with a disability 24 27 20 13 11 1 4 53 25 2228
2017 Not a person with a disability 27 29 21 12 7 1 4 59 20 26682

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 22 19 12 12 2 3 55 25 2268
2019 Not a person with a disability 35 26 18 10 7 1 2 63 18 26575
2018 Person with a disability 24 21 22 17 13 1 2 46 31 2149
2018 Not a person with a disability 28 25 21 13 9 1 3 56 23 25213
2017 Person with a disability 23 21 20 16 13 3 4 48 31 2231
2017 Not a person with a disability 28 24 20 13 9 2 4 56 23 26710

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 16 6 2 2 1 11 88 5 2258
2019 Not a person with a disability 66 16 6 2 1 0 8 89 4 26619
2018 Person with a disability 57 15 9 4 2 1 11 83 7 2135
2018 Not a person with a disability 59 18 8 3 2 1 9 86 5 25235
2017 Person with a disability 52 16 8 3 2 2 18 85 6 2223
2017 Not a person with a disability 55 17 8 3 2 1 15 86 5 26668

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 30 20 10 10 0 1 59 20 2278
2019 Not a person with a disability 40 30 17 7 5 0 1 71 13 26681
2018 Person with a disability 27 25 22 12 12 0 2 53 25 2146
2018 Not a person with a disability 37 28 20 8 6 0 1 66 15 25290
2017 Person with a disability 25 28 23 12 10 0 1 54 23 2229
2017 Not a person with a disability 33 31 20 9 5 0 1 65 14 26616

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 32 21 11 9 1 1 58 20 2277
2019 Not a person with a disability 35 34 18 7 4 1 2 71 11 26663
2018 Person with a disability 21 30 26 12 9 1 2 52 22 2139
2018 Not a person with a disability 28 35 22 9 5 1 1 64 14 25246
2017 Person with a disability 22 29 22 14 9 1 2 53 24 2227
2017 Not a person with a disability 29 33 21 9 5 1 2 64 14 26588

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 29 22 15 10 1 1 52 25 2275
2019 Not a person with a disability 29 33 21 10 5 1 1 63 16 26635
2018 Person with a disability 19 25 26 16 12 0 1 45 29 2141
2018 Not a person with a disability 23 32 24 13 7 1 1 56 20 25231
2017 Person with a disability 18 27 23 17 12 1 1 46 30 2231
2017 Not a person with a disability 23 31 23 13 7 1 2 56 21 26610

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 29 19 11 8 1 1 61 20 2270
2019 Not a person with a disability 39 31 16 8 4 0 1 71 12 26626
2018 Person with a disability 27 28 21 13 9 1 1 56 22 2137
2018 Not a person with a disability 32 32 20 10 5 0 1 65 15 25229
2017 Person with a disability 28 29 19 13 9 1 2 59 22 2230
2017 Not a person with a disability 32 32 19 10 5 1 2 66 15 26604

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 24 17 11 12 1 1 59 24 2276
2019 Not a person with a disability 45 27 14 7 5 1 1 73 12 26611

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 29 22 13 11 1 1 53 25 2270
2019 Not a person with a disability 31 32 20 10 6 0 1 63 16 26533
2018 Person with a disability 22 25 23 16 13 0 1 47 29 2135
2018 Not a person with a disability 25 31 24 13 7 0 1 56 20 25181
2017 Person with a disability 21 26 23 16 11 1 2 49 28 2218
2017 Not a person with a disability 25 32 22 12 7 1 2 58 19 26566

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 24 14 7 8 0 2 70 16 2272
2019 Not a person with a disability 57 23 10 4 3 0 2 83 7 26562
2018 Person with a disability 43 22 15 9 8 0 2 67 18 2130
2018 Not a person with a disability 54 23 11 5 3 0 3 80 9 25135
2017 Person with a disability 41 24 17 8 6 0 3 68 15 2234
2017 Not a person with a disability 54 23 12 5 3 0 3 80 8 26729

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 21 13 8 10 1 2 68 19 2277
2019 Not a person with a disability 74 12 4 1 1 1 7 93 3 26563
2018 Person with a disability 46 19 14 8 10 0 2 67 19 2143
2018 Not a person with a disability 69 15 6 2 2 1 6 90 4 25180

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 15 11 7 10 1 2 71 17 2272
2019 Not a person with a disability 74 12 5 3 3 1 3 88 6 26634
2018 Person with a disability 51 17 12 7 11 1 3 70 18 2138
2018 Not a person with a disability 70 13 6 3 3 1 4 87 7 25199
2017 Person with a disability 52 19 10 8 7 1 3 74 16 2226
2017 Not a person with a disability 71 13 5 3 3 1 4 88 6 26724

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 28 11 4 4 0 1 80 8 2264
2019 Not a person with a disability 62 24 8 3 2 0 2 88 4 26541
2018 Person with a disability 48 30 12 5 4 0 1 79 9 2138
2018 Not a person with a disability 57 26 10 3 2 0 2 85 5 25306
2017 Person with a disability 50 28 12 4 3 0 2 80 7 2234
2017 Not a person with a disability 58 26 8 3 2 0 3 87 5 26696

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 21 11 7 9 0 1 72 16 2251
2019 Not a person with a disability 64 18 8 4 4 0 2 84 8 26517
2018 Person with a disability 44 22 13 9 11 0 1 66 20 2134
2018 Not a person with a disability 57 22 10 5 4 0 2 80 10 25209
2017 Person with a disability 46 22 12 8 8 1 2 71 17 2231
2017 Not a person with a disability 60 20 8 5 4 1 3 83 9 26704

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 10 4 1 1 0 33 91 3 2250
2019 Not a person with a disability 60 10 4 1 1 0 24 92 3 26438
2018 Person with a disability 47 10 4 2 1 0 36 89 4 2116
2018 Not a person with a disability 52 11 5 2 1 0 29 89 4 25092
2017 Person with a disability 47 11 4 2 1 1 36 90 4 2227
2017 Not a person with a disability 54 11 4 2 1 1 29 91 3 26689

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 21 10 3 3 0 7 82 7 2265
2019 Not a person with a disability 64 19 8 3 2 0 5 87 4 26510
2018 Person with a disability 51 22 11 4 4 0 8 80 8 2129
2018 Not a person with a disability 58 21 10 3 2 0 6 84 5 25178
2017 Person with a disability 51 22 10 4 3 1 10 81 7 2215
2017 Not a person with a disability 60 19 9 3 1 1 7 86 5 26565

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 15 10 6 12 1 3 71 19 2270
2019 Not a person with a disability 60 14 8 5 8 0 3 77 14 26626
2018 Person with a disability 51 18 11 6 10 1 5 72 17 2143
2018 Not a person with a disability 57 16 9 6 8 0 4 76 15 25291
2017 Person with a disability 46 20 10 7 10 1 5 71 18 2234
2017 Not a person with a disability 53 18 9 7 9 1 4 74 16 26738

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 32 19 8 7 0 1 66 15 2267
2019 Not a person with a disability 51 29 12 4 2 0 2 81 6 26567
2018 Person with a disability 31 30 19 10 8 1 2 63 18 2138
2018 Not a person with a disability 46 30 14 5 2 0 2 78 8 25248
2017 Person with a disability 29 30 20 10 7 1 3 62 17 2231
2017 Not a person with a disability 46 31 13 5 2 0 3 80 7 26693

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 26 36 18 9 0 0 36 27 2289
2019 Not a person with a disability 19 36 32 10 3 0 0 55 13 26758
2018 Person with a disability 8 24 37 19 12 0 0 32 31 2158
2018 Not a person with a disability 15 34 35 12 4 0 0 49 16 25390
2017 Person with a disability 7 21 39 20 12 1 0 29 32 2233
2017 Not a person with a disability 13 32 38 12 5 0 0 45 17 26767

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 23 36 15 6 0 0 21 42 2268
2019 Not a person with a disability 9 17 40 24 10 0 0 34 26 26505
2018 Person with a disability 20 25 35 15 5 0 0 20 44 2124
2018 Not a person with a disability 9 18 40 23 9 0 0 32 27 25077
2017 Person with a disability 19 25 36 14 6 0 0 20 44 2232
2017 Not a person with a disability 8 18 41 22 9 0 0 32 26 26640
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 37 19 7 7 4 1 27 73 2263
2019 Not a person with a disability 33 39 16 5 3 3 1 34 66 26672
2018 Person with a disability 32 30 18 9 8 3 1 33 67 2165
2018 Not a person with a disability 39 31 16 6 5 3 1 40 60 25424
2017 Person with a disability 35 26 17 8 8 5 1 37 63 2237
2017 Not a person with a disability 38 28 16 7 6 4 1 40 60 26762

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 52 48 1574
2019 Not a person with a disability 47 53 16814

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 61 39 1544
2019 Not a person with a disability 69 31 16595
2018 Person with a disability 47 53 1381
2018 Not a person with a disability 55 45 14505

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 16 12 6 8 2 8 71 16 2270
2019 Not a person with a disability 55 18 10 4 4 2 8 80 9 26489
2018 Person with a disability 48 14 12 8 8 2 9 69 18 2160
2018 Not a person with a disability 55 17 10 5 4 2 8 79 10 25312

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 21 22 15 16 2 10 39 35 1558
2019 Not a person with a disability 15 27 20 13 10 2 11 49 28 16605
2018 Person with a disability 10 21 21 17 22 1 9 34 43 1390
2018 Not a person with a disability 12 26 21 16 14 2 9 43 34 14589
2017 Person with a disability 9 18 17 17 27 3 10 31 50 1317
2017 Not a person with a disability 11 22 18 16 19 2 11 38 41 15190

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 18 20 18 23 2 11 30 47 1560
2019 Not a person with a disability 11 23 20 17 16 2 11 40 37 16618
2018 Person with a disability 5 16 19 20 32 1 7 23 56 1389
2018 Not a person with a disability 8 21 19 20 23 2 8 31 47 14586
2017 Person with a disability 5 12 13 18 39 2 9 19 66 1314
2017 Not a person with a disability 5 16 16 20 32 2 9 24 58 15183
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