2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 26 37 20 10 7 0 0 63 17 103
2019 HP-03 22 39 22 9 9 0 0 61 17 46
2019 HP-04 36 32 14 7 11 0 0 68 18 28
2018 HP 30 41 14 5 11 0 0 70 16 64
2018 HP-03 30 44 11 7 7 0 0 74 15 27
2018 HP-04 33 33 17 6 11 0 0 67 17 18
2017 HP 29 41 16 5 8 0 0 71 13 99
2017 HP-03 35 41 14 0 11 0 0 76 11 37
2017 HP-04 28 47 11 8 6 0 0 75 14 36
2014 HP 23 48 17 10 3 0 0 71 12 120
2014 HP-02 31 38 31 0 0 0 0 69 0 13
2014 HP-03 9 66 14 9 2 0 0 75 11 43
2014 HP-04 33 33 20 9 4 0 0 67 13 45
2011 HP 33 42 16 6 3 0 0 75 9 120
2011 HP-03 31 40 19 6 4 0 0 71 10 48
2011 HP-04 36 44 10 8 3 0 0 79 10 39
2011 HP-05 30 30 30 10 0 0 0 60 10 10
2008 HP 40 29 17 6 6 2 0 70 13 48
2008 HP-03 20 60 10 10 0 0 0 80 10 10
2008 HP-04 29 29 19 10 10 5 0 60 20 21

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 37 16 20 11 0 0 53 31 104
2019 HP-03 20 30 9 28 13 0 0 50 41 46
2019 HP-04 18 36 21 14 11 0 0 54 25 28
2018 HP 22 32 14 15 17 0 0 54 32 65
2018 HP-03 18 36 4 29 14 0 0 54 43 28
2018 HP-04 17 22 39 6 17 0 0 39 22 18
2017 HP 17 39 12 14 16 1 0 57 31 99
2017 HP-03 24 27 11 14 22 3 0 53 36 37
2017 HP-04 17 39 14 17 14 0 0 56 31 36

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 39 43 12 2 4 0 0 83 6 104
2019 HP-03 41 41 4 4 9 0 0 83 13 46
2019 HP-04 39 50 11 0 0 0 0 89 0 28
2018 HP 67 20 13 0 0 0 0 87 0 61
2018 HP-03 69 23 8 0 0 0 0 92 0 26
2018 HP-04 59 29 12 0 0 0 0 88 0 17
2017 HP 58 26 12 2 1 0 0 85 3 99
2017 HP-03 57 24 16 3 0 0 0 81 3 37
2017 HP-04 69 22 8 0 0 0 0 92 0 36
2014 HP 57 36 4 1 1 0 1 94 2 120
2014 HP-02 69 31 0 0 0 0 0 100 0 13
2014 HP-03 42 49 2 2 2 0 2 93 5 43
2014 HP-04 71 22 7 0 0 0 0 93 0 45
2011 HP 52 37 7 2 1 0 1 89 3 122
2011 HP-03 49 31 14 6 0 0 0 80 6 49
2011 HP-04 58 35 5 0 0 0 3 95 0 40
2011 HP-05 30 70 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 39 41 11 6 3 0 0 81 9 104
2019 HP-03 41 39 9 4 7 0 0 80 11 46
2019 HP-04 39 46 11 4 0 0 0 86 4 28
2018 HP 45 37 9 6 3 0 0 82 9 65
2018 HP-03 43 43 7 0 7 0 0 86 7 28
2018 HP-04 50 33 17 0 0 0 0 83 0 18
2017 HP 45 33 13 5 4 0 0 78 9 99
2017 HP-03 43 41 8 0 8 0 0 84 8 37
2017 HP-04 56 22 17 3 3 0 0 78 6 36
2014 HP 41 44 11 3 1 0 0 85 4 119
2014 HP-02 31 54 15 0 0 0 0 85 0 13
2014 HP-03 35 49 5 9 2 0 0 84 11 43
2014 HP-04 52 36 11 0 0 0 0 89 0 44
2011 HP 42 43 7 6 2 0 0 85 7 121
2011 HP-03 39 47 4 8 2 0 0 86 10 49
2011 HP-04 41 38 13 8 0 0 0 79 8 39
2011 HP-05 40 50 10 0 0 0 0 90 0 10
2008 HP 55 31 8 4 2 0 0 86 6 49
2008 HP-03 55 36 9 0 0 0 0 91 0 11
2008 HP-04 43 33 14 10 0 0 0 76 10 21

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 22 36 23 8 12 0 0 58 20 102
2019 HP-03 22 29 24 9 16 0 0 51 24 45
2019 HP-04 29 36 18 7 11 0 0 64 18 28
2018 HP 30 22 24 10 14 0 0 52 24 63
2018 HP-03 30 22 22 7 19 0 0 52 26 27
2018 HP-04 35 18 24 12 12 0 0 53 24 17
2017 HP 30 24 18 9 17 0 1 55 27 99
2017 HP-03 30 27 16 11 16 0 0 57 27 37
2017 HP-04 36 14 22 6 22 0 0 50 28 36
2014 HP 18 35 18 18 10 0 1 54 28 120
2014 HP-02 23 31 23 8 8 0 8 58 17 13
2014 HP-03 12 40 26 14 9 0 0 51 23 43
2014 HP-04 27 24 11 24 13 0 0 51 38 45
2011 HP 22 35 22 8 10 1 2 58 19 121
2011 HP-03 16 35 24 8 10 2 4 54 20 49
2011 HP-04 26 33 15 13 13 0 0 59 26 39
2011 HP-05 20 60 10 10 0 0 0 80 10 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 20 33 21 15 12 0 0 53 26 102
2019 HP-03 20 29 16 18 18 0 0 49 36 45
2019 HP-04 32 21 21 14 11 0 0 54 25 28
2018 HP 29 25 19 13 14 0 0 54 27 63
2018 HP-03 30 26 26 7 11 0 0 56 19 27
2018 HP-04 29 18 24 12 18 0 0 47 29 17
2017 HP 23 27 20 11 17 0 1 51 29 99
2017 HP-03 27 22 24 16 11 0 0 49 27 37
2017 HP-04 28 22 17 3 31 0 0 50 33 36
2014 HP 21 31 22 14 12 0 0 52 26 120
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 14 35 20 16 14 0 0 49 30 43
2014 HP-04 29 20 22 13 16 0 0 49 29 45
2011 HP 19 35 25 13 7 1 0 55 20 122
2011 HP-03 12 35 35 14 4 0 0 47 18 49
2011 HP-04 20 35 18 15 10 3 0 56 26 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 20 45 16 8 8 2 0 67 17 49
2008 HP-03 18 64 18 0 0 0 0 82 0 11
2008 HP-04 19 33 19 10 14 5 0 55 25 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 25 25 25 13 11 3 0 51 24 102
2019 HP-03 24 28 22 11 13 2 0 53 24 46
2019 HP-04 36 21 18 14 11 0 0 57 25 28
2018 HP 27 24 24 10 14 2 0 52 24 63
2018 HP-03 22 26 19 11 19 4 0 50 31 27
2018 HP-04 35 12 35 12 6 0 0 47 18 17
2017 HP 27 31 15 5 17 3 1 61 23 99
2017 HP-03 32 27 14 11 14 3 0 61 25 37
2017 HP-04 33 25 14 0 22 6 0 62 24 36
2014 HP 20 31 18 12 10 9 1 57 24 120
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 9 30 19 14 16 9 2 45 34 43
2014 HP-04 27 31 16 9 9 9 0 63 20 45
2011 HP 25 29 17 11 12 6 0 57 24 122
2011 HP-03 27 27 24 10 12 0 0 53 22 49
2011 HP-04 28 30 13 13 13 5 0 61 26 40
2011 HP-05 20 40 0 10 0 30 0 86 14 10
2008 HP 27 25 25 8 6 8 0 57 16 48
2008 HP-03 18 36 27 0 0 18 0 67 0 11
2008 HP-04 24 24 19 19 10 5 0 50 30 21
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 25 28 27 6 10 1 4 56 16 104
2019 HP-03 26 26 17 11 15 0 4 55 27 46
2019 HP-04 29 25 32 4 7 4 0 56 11 28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 37 26 18 6 13 1 0 63 18 104
2019 HP-03 37 26 11 9 17 0 0 63 26 46
2019 HP-04 39 21 18 7 11 4 0 63 19 28
2018 HP 27 38 17 8 9 0 2 65 17 64
2018 HP-03 26 41 7 11 15 0 0 67 26 27
2018 HP-04 33 28 28 6 0 0 6 65 6 18
2017 HP 32 29 14 7 15 1 1 62 23 98
2017 HP-03 33 22 11 8 25 0 0 56 33 36
2017 HP-04 31 33 11 11 11 3 0 66 23 36
2014 HP 31 32 18 12 6 2 0 64 18 120
2014 HP-02 46 15 23 0 8 8 0 67 8 13
2014 HP-03 19 40 19 13 9 0 0 58 23 43
2014 HP-04 42 29 11 13 2 2 0 73 16 45
2011 HP 31 37 15 6 10 0 1 69 16 121
2011 HP-03 31 39 10 6 14 0 0 69 20 49
2011 HP-04 33 35 20 3 8 0 3 69 10 40
2008 HP 22 43 8 14 12 0 0 65 27 49
2008 HP-03 27 55 9 9 0 0 0 82 9 11
2008 HP-04 24 33 10 19 14 0 0 57 33 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 33 30 17 8 11 1 0 64 19 102
2019 HP-03 31 33 11 11 13 0 0 64 24 45
2019 HP-04 41 19 15 11 11 4 0 62 23 27
2018 HP 29 32 18 12 8 0 0 62 20 65
2018 HP-03 36 21 18 18 7 0 0 57 25 28
2018 HP-04 28 39 22 11 0 0 0 67 11 18
2017 HP 31 30 10 11 16 1 0 62 28 99
2017 HP-03 32 27 5 3 32 0 0 59 35 37
2017 HP-04 28 33 8 22 6 3 0 63 29 36
2014 HP 33 36 13 11 7 0 0 69 17 120
2014 HP-02 38 38 15 0 8 0 0 77 8 13
2014 HP-03 28 35 14 16 7 0 0 63 23 43
2014 HP-04 42 29 16 7 7 0 0 71 13 45
2011 HP 35 32 16 8 9 0 0 67 18 120
2011 HP-03 29 38 17 6 10 0 0 67 17 48
2011 HP-04 43 20 18 10 10 0 0 63 20 40
2008 HP 24 43 10 10 10 2 0 69 21 49
2008 HP-03 18 64 9 9 0 0 0 82 9 11
2008 HP-04 33 29 10 14 10 5 0 65 25 21

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 34 28 17 10 11 1 0 62 20 104
2019 HP-03 37 22 11 15 15 0 0 59 30 46
2019 HP-04 32 29 18 11 7 4 0 63 19 28
2018 HP 42 25 12 9 12 0 0 66 22 65
2018 HP-03 39 18 18 11 14 0 0 57 25 28
2018 HP-04 50 28 11 6 6 0 0 78 11 18
2017 HP 40 26 10 8 15 0 0 66 24 98
2017 HP-03 41 22 3 11 24 0 0 62 35 37
2017 HP-04 40 23 20 6 11 0 0 63 17 35
2014 HP 38 34 13 8 7 0 0 72 15 120
2014 HP-02 38 38 8 8 8 0 0 77 15 13
2014 HP-03 30 35 16 9 9 0 0 66 19 43
2014 HP-04 47 31 11 7 4 0 0 78 11 45

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 27 25 16 14 5 0 41 32 104
2019 HP-03 15 20 15 22 20 9 0 38 45 46
2019 HP-04 14 25 25 18 18 0 0 39 36 28
2018 HP 14 28 22 11 22 3 2 44 34 65
2018 HP-03 14 29 18 11 21 4 4 46 35 28
2018 HP-04 17 11 39 6 22 6 0 29 29 18
2017 HP 13 33 20 9 20 3 1 48 31 99
2017 HP-03 19 38 11 11 19 3 0 58 31 37
2017 HP-04 11 28 19 8 28 6 0 41 38 36
2014 HP 13 24 28 13 16 7 1 40 30 120
2014 HP-02 15 23 31 15 8 8 0 42 25 13
2014 HP-03 5 26 33 12 13 9 2 34 28 43
2014 HP-04 16 20 29 11 20 4 0 37 33 45
2011 HP 11 32 25 16 10 7 0 46 27 122
2011 HP-03 8 35 29 16 6 6 0 46 24 49
2011 HP-04 8 33 28 13 13 8 0 43 27 40
2011 HP-05 20 30 10 10 10 20 0 63 25 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 9 26 27 23 14 1 0 35 38 104
2019 HP-03 13 15 26 22 22 2 0 29 44 46
2019 HP-04 7 29 14 36 14 0 0 36 50 28
2018 HP 9 35 15 17 22 0 2 45 39 65
2018 HP-03 7 36 14 21 18 0 4 44 41 28
2018 HP-04 17 22 22 17 22 0 0 39 39 18
2017 HP 12 29 13 16 26 1 2 43 43 98
2017 HP-03 16 30 8 24 19 3 0 47 44 37
2017 HP-04 11 22 17 14 33 0 3 34 49 36
2014 HP 8 20 28 20 20 3 1 30 42 120
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 21 35 14 20 5 2 25 37 43
2014 HP-04 13 16 22 22 24 2 0 30 48 45
2011 HP 16 28 24 15 16 2 0 44 32 122
2011 HP-03 10 27 33 16 14 0 0 37 31 49
2011 HP-04 13 35 10 15 23 5 0 50 39 40
2011 HP-05 30 20 20 20 10 0 0 50 30 10
2008 HP 10 27 22 22 14 4 0 38 38 49
2008 HP-03 0 36 36 27 0 0 0 36 27 11
2008 HP-04 14 24 19 19 19 5 0 40 40 21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 7 19 26 21 25 1 0 26 47 103
2019 HP-03 9 16 22 13 38 2 0 25 52 45
2019 HP-04 7 18 21 32 21 0 0 25 54 28
2018 HP 6 18 22 26 26 2 0 25 53 65
2018 HP-03 4 18 21 25 32 0 0 21 57 28
2018 HP-04 17 11 28 22 17 6 0 29 41 18
2017 HP 10 26 17 15 30 0 1 37 46 99
2017 HP-03 14 30 11 24 22 0 0 43 46 37
2017 HP-04 11 19 14 11 44 0 0 31 56 36
2014 HP 5 16 28 22 25 3 1 22 49 120
2014 HP-02 8 15 15 38 23 0 0 23 62 13
2014 HP-03 2 12 35 20 21 7 2 15 46 43
2014 HP-04 9 13 27 20 31 0 0 22 51 45
2011 HP 8 20 33 16 18 5 0 30 35 122
2011 HP-03 6 14 33 16 20 10 0 23 41 49
2011 HP-04 8 25 35 15 15 3 0 33 31 40
2011 HP-05 10 20 30 30 10 0 0 30 40 10
2008 HP 2 16 24 35 18 4 0 19 55 49
2008 HP-03 0 36 18 45 0 0 0 36 45 11
2008 HP-04 5 10 14 43 24 5 0 15 70 21

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 7 23 21 24 24 1 0 30 49 104
2019 HP-03 7 20 20 22 33 0 0 26 54 46
2019 HP-04 11 21 18 29 21 0 0 32 50 28
2018 HP 6 28 22 20 23 2 0 34 44 65
2018 HP-03 4 29 18 25 21 4 0 33 48 28
2018 HP-04 11 22 28 17 22 0 0 33 39 18
2017 HP 9 28 19 18 24 0 1 38 43 98
2017 HP-03 14 28 11 19 28 0 0 42 47 36
2017 HP-04 8 25 17 25 25 0 0 33 50 36
2014 HP 8 26 23 18 21 3 1 35 41 120
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 7 19 27 23 16 5 2 28 43 43
2014 HP-04 11 27 20 7 33 2 0 39 41 45
2011 HP 7 32 20 17 19 4 1 41 38 122
2011 HP-03 6 31 22 18 18 2 2 38 38 49
2011 HP-04 8 30 15 18 20 10 0 42 42 40
2011 HP-05 0 60 10 20 10 0 0 60 30 10
2008 HP 4 22 31 22 14 6 0 28 39 49
2008 HP-03 0 18 18 45 0 18 0 22 56 11
2008 HP-04 5 24 24 19 24 5 0 30 45 21
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 11 34 26 15 14 0 0 45 28 102
2019 HP-03 16 29 20 20 16 0 0 44 36 45
2019 HP-04 7 33 30 15 15 0 0 41 30 27
2018 HP 14 37 25 9 15 0 0 51 25 65
2018 HP-03 7 36 21 21 14 0 0 43 36 28
2018 HP-04 17 33 33 0 17 0 0 50 17 18
2017 HP 17 33 20 14 14 1 0 51 29 99
2017 HP-03 22 38 14 3 22 3 0 61 25 37
2017 HP-04 19 31 25 14 11 0 0 50 25 36
2014 HP 13 33 23 18 12 0 0 47 31 120
2014 HP-02 15 23 15 31 15 0 0 38 46 13
2014 HP-03 7 35 33 16 9 0 0 42 25 43
2014 HP-04 16 33 18 18 16 0 0 49 33 45
2011 HP 17 35 21 18 10 0 0 51 28 121
2011 HP-03 14 41 22 10 12 0 0 55 22 49
2011 HP-04 10 36 23 23 8 0 0 46 31 39
2011 HP-05 30 30 0 30 10 0 0 60 40 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 25 42 18 7 8 0 0 68 15 102
2019 HP-03 27 36 22 7 9 0 0 62 16 45
2019 HP-04 25 50 11 4 11 0 0 75 14 28
2018 HP 26 42 18 6 8 0 0 68 14 65
2018 HP-03 18 46 25 4 7 0 0 64 11 28
2018 HP-04 22 50 11 11 6 0 0 72 17 18
2017 HP 26 34 18 9 12 0 0 60 21 99
2017 HP-03 22 32 19 11 16 0 0 54 27 37
2017 HP-04 33 39 14 6 8 0 0 72 14 36

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 30 29 20 12 9 1 0 59 20 104
2019 HP-03 30 26 15 15 13 0 0 57 28 46
2019 HP-04 29 36 18 7 7 4 0 67 15 28
2018 HP 28 34 20 8 11 0 0 62 18 65
2018 HP-03 21 36 21 7 14 0 0 57 21 28
2018 HP-04 28 39 22 6 6 0 0 67 11 18
2017 HP 30 35 18 5 11 0 0 65 16 98
2017 HP-03 30 32 11 5 22 0 0 62 27 37
2017 HP-04 28 42 19 6 6 0 0 69 11 36
2014 HP 31 43 12 7 8 0 0 73 15 120
2014 HP-02 15 46 23 8 8 0 0 62 15 13
2014 HP-03 26 44 14 6 9 0 0 70 16 43
2014 HP-04 44 38 4 7 7 0 0 82 13 45
2011 HP 29 38 17 8 7 0 0 67 16 121
2011 HP-03 33 24 18 16 8 0 0 57 24 49
2011 HP-04 33 40 18 3 8 0 0 73 10 40
2008 HP 20 43 12 12 12 0 0 63 24 49
2008 HP-03 18 55 18 9 0 0 0 73 9 11
2008 HP-04 24 33 10 19 14 0 0 57 33 21

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 27 38 16 13 6 0 0 64 19 104
2019 HP-03 28 37 17 15 2 0 0 65 17 46
2019 HP-04 29 39 14 11 7 0 0 68 18 28
2018 HP 25 34 14 17 11 0 0 58 28 65
2018 HP-03 25 39 7 18 11 0 0 64 29 28
2018 HP-04 33 22 22 17 6 0 0 56 22 18
2017 HP 28 32 8 18 13 0 0 60 32 98
2017 HP-03 22 36 8 11 22 0 0 58 33 36
2017 HP-04 39 28 6 17 11 0 0 67 28 36
2014 HP 15 39 13 18 13 1 0 55 32 120
2014 HP-02 15 46 8 15 15 0 0 62 31 13
2014 HP-03 9 35 16 23 14 2 0 46 38 43
2014 HP-04 18 47 9 11 16 0 0 64 27 45
2011 HP 29 36 14 17 3 0 1 66 20 120
2011 HP-03 29 35 12 20 4 0 0 63 24 49
2011 HP-04 28 38 15 13 3 0 3 68 16 39
2008 HP 20 45 12 12 10 0 0 65 22 49
2008 HP-03 18 55 9 18 0 0 0 73 18 11
2008 HP-04 19 38 19 10 14 0 0 57 24 21

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 12 19 30 18 19 0 2 31 38 104
2019 HP-03 11 13 26 24 26 0 0 24 50 46
2019 HP-04 18 21 21 14 18 0 7 42 35 28
2018 HP 19 33 24 6 17 0 0 52 24 63
2018 HP-03 26 41 11 4 19 0 0 67 22 27
2018 HP-04 22 22 33 6 17 0 0 44 22 18
2017 HP 21 27 15 16 16 0 4 50 34 99
2017 HP-03 19 30 11 14 24 0 3 50 39 37
2017 HP-04 31 22 14 14 17 0 3 54 31 36
2014 HP 12 31 19 18 16 3 1 44 36 120
2014 HP-02 23 23 23 23 8 0 0 46 31 13
2014 HP-03 9 28 19 21 18 5 0 39 41 43
2014 HP-04 13 33 16 16 18 2 2 49 35 45
2011 HP 18 35 17 19 9 1 1 54 29 121
2011 HP-03 20 29 14 24 12 0 0 49 37 49
2011 HP-04 15 40 20 13 8 3 3 58 21 40
2008 HP 8 35 20 16 20 0 0 43 37 49
2008 HP-03 0 55 18 18 9 0 0 55 27 11
2008 HP-04 10 19 38 5 29 0 0 29 33 21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 22 19 16 22 1 6 38 41 104
2019 HP-03 15 17 13 24 28 0 2 33 53 46
2019 HP-04 14 29 25 7 18 0 7 46 27 28
2018 HP 14 22 17 8 30 2 6 40 41 63
2018 HP-03 26 22 7 11 33 0 0 48 44 27
2018 HP-04 11 22 28 6 28 0 6 35 35 18
2017 HP 15 23 19 9 23 1 9 42 36 99
2017 HP-03 19 16 16 19 24 3 3 37 46 37
2017 HP-04 19 22 19 3 25 0 11 47 31 36
2014 HP 13 23 22 15 22 2 5 38 39 120
2014 HP-02 23 23 8 15 15 0 15 55 36 13
2014 HP-03 9 21 19 19 27 2 2 32 48 43
2014 HP-04 11 29 22 13 16 2 7 44 32 45
2011 HP 8 24 25 17 20 2 4 35 39 121
2011 HP-03 12 16 20 16 27 6 2 31 47 49
2011 HP-04 5 33 20 15 23 0 5 39 39 40
2008 HP 8 6 27 10 33 4 12 17 51 49
2008 HP-03 0 18 9 9 45 9 9 22 67 11
2008 HP-04 10 5 24 14 38 5 5 16 58 21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 52 23 11 7 2 0 5 80 9 103
2019 HP-03 48 26 7 13 0 0 7 79 14 46
2019 HP-04 54 21 18 4 4 0 0 75 7 28

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 63 11 5 1 2 1 17 90 4 103
2019 HP-03 59 13 4 0 2 2 20 92 3 46
2019 HP-04 75 7 4 0 0 0 14 96 0 28

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 39 22 19 11 3 1 5 65 14 103
2019 HP-03 28 22 22 17 2 2 7 55 21 46
2019 HP-04 61 14 14 11 0 0 0 75 11 28

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 40 20 18 10 5 2 5 65 16 103
2019 HP-03 30 22 17 17 2 4 7 59 22 46
2019 HP-04 61 11 18 7 4 0 0 71 11 28

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 31 19 16 16 9 4 6 55 27 102
2019 HP-03 27 13 18 18 11 7 7 46 33 45
2019 HP-04 46 18 14 14 7 0 0 64 21 28

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 58 18 13 5 0 1 6 81 5 102
2019 HP-03 49 18 20 7 0 0 7 71 7 45
2019 HP-04 75 11 11 4 0 0 0 86 4 28

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 68 13 8 2 4 0 6 85 6 102
2019 HP-03 65 15 4 4 4 0 7 86 9 46
2019 HP-04 71 11 18 0 0 0 0 82 0 28

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 64 10 9 2 1 1 14 86 3 103
2019 HP-03 63 9 11 2 0 0 15 85 3 46
2019 HP-04 68 7 14 0 4 0 7 81 4 28

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 37 19 19 12 1 0 50 31 102
2019 HP-03 13 33 13 22 16 2 0 48 39 45
2019 HP-04 11 43 18 18 11 0 0 54 29 28
2018 HP 25 38 11 8 18 0 0 63 26 65
2018 HP-03 29 32 14 11 14 0 0 61 25 28
2018 HP-04 28 33 17 6 17 0 0 61 22 18
2017 HP 24 38 13 14 11 0 0 62 25 99
2017 HP-03 27 30 16 16 11 0 0 57 27 37
2017 HP-04 19 47 11 6 17 0 0 67 22 36
2014 HP 13 42 18 16 10 1 0 56 26 120
2014 HP-02 8 54 23 8 8 0 0 62 15 13
2014 HP-03 7 42 19 20 9 2 0 50 31 43
2014 HP-04 18 40 16 11 16 0 0 58 27 45
2011 HP 25 45 10 11 8 0 0 70 20 122
2011 HP-03 22 45 10 16 6 0 0 67 22 49
2011 HP-04 20 45 13 13 10 0 0 65 23 40
2011 HP-05 30 60 10 0 0 0 0 90 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 40 20 15 11 0 0 54 26 104
2019 HP-03 17 33 22 13 15 0 0 50 28 46
2019 HP-04 11 43 21 21 4 0 0 54 25 28
2018 HP 19 35 22 13 11 0 0 54 24 63
2018 HP-03 19 38 23 12 8 0 0 58 19 26
2018 HP-04 22 28 33 6 11 0 0 50 17 18
2017 HP 19 45 14 11 9 0 1 65 21 99
2017 HP-03 27 43 11 8 11 0 0 70 19 37
2017 HP-04 14 42 19 14 8 0 3 57 23 36
2014 HP 15 41 20 13 10 0 1 56 23 120
2014 HP-02 31 15 23 15 8 0 8 50 25 13
2014 HP-03 12 42 16 19 11 0 0 54 30 43
2014 HP-04 11 49 20 7 13 0 0 60 20 45

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 15 37 26 13 10 0 0 52 22 104
2019 HP-03 15 33 28 11 13 0 0 48 24 46
2019 HP-04 21 29 32 7 11 0 0 50 18 28
2018 HP 27 25 14 19 16 0 0 52 34 64
2018 HP-03 32 25 11 11 21 0 0 57 32 28
2018 HP-04 28 22 22 11 17 0 0 50 28 18
2017 HP 21 32 17 16 13 0 0 53 29 99
2017 HP-03 27 24 19 11 19 0 0 51 30 37
2017 HP-04 17 44 8 22 8 0 0 61 31 36
2014 HP 14 38 24 17 6 0 0 53 23 120
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 9 42 28 18 2 0 0 51 20 43
2014 HP-04 16 33 24 18 9 0 0 49 27 45
2011 HP 26 43 20 8 3 1 1 69 10 120
2011 HP-03 20 41 24 10 2 2 0 63 13 49
2011 HP-04 26 45 24 3 3 0 0 71 5 38
2011 HP-05 20 50 20 0 0 0 10 78 0 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 6 40 25 18 10 1 0 46 28 103
2019 HP-03 7 33 30 20 9 2 0 40 29 46
2019 HP-04 4 43 11 25 18 0 0 46 43 28
2018 HP 14 35 22 11 14 3 0 51 26 63
2018 HP-03 19 41 4 19 15 4 0 62 35 27
2018 HP-04 11 33 28 6 17 6 0 47 24 18
2017 HP 12 30 24 14 15 2 2 44 31 98
2017 HP-03 19 24 22 16 19 0 0 43 35 37
2017 HP-04 11 25 25 11 19 6 3 39 33 36

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 28 37 16 11 9 0 0 64 19 104
2019 HP-03 28 35 13 9 15 0 0 63 24 46
2019 HP-04 29 39 18 14 0 0 0 68 14 28
2018 HP 25 34 17 11 14 0 0 58 25 65
2018 HP-03 29 32 11 14 14 0 0 61 29 28
2018 HP-04 22 22 44 0 11 0 0 44 11 18
2017 HP 28 39 5 13 13 1 1 68 27 99
2017 HP-03 27 41 3 14 16 0 0 68 30 37
2017 HP-04 31 39 6 11 11 0 3 71 23 36
2014 HP 22 46 18 6 8 0 0 67 14 120
2014 HP-02 31 15 23 23 8 0 0 46 31 13
2014 HP-03 16 63 9 2 9 0 0 79 12 43
2014 HP-04 24 36 27 7 7 0 0 60 13 45
2011 HP 23 43 12 13 6 0 2 68 19 121
2011 HP-03 24 43 12 10 6 0 4 70 17 49
2011 HP-04 15 49 15 18 3 0 0 64 21 39
2011 HP-05 30 20 10 30 10 0 0 50 40 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 46 35 13 4 1 0 2 82 5 101
2019 HP-03 42 38 18 0 0 0 2 82 0 45
2019 HP-04 59 30 11 0 0 0 0 89 0 27
2018 HP 46 37 12 5 0 0 0 83 5 65
2018 HP-03 46 43 11 0 0 0 0 89 0 28
2018 HP-04 50 44 0 6 0 0 0 94 6 18
2017 HP 52 31 8 3 0 2 4 88 3 98
2017 HP-03 46 30 11 5 0 5 3 82 6 37
2017 HP-04 63 23 6 0 0 0 9 94 0 35
2014 HP 52 36 10 1 1 0 1 88 2 120
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 51 39 9 0 0 0 0 91 0 43
2014 HP-04 64 24 9 0 0 0 2 91 0 45
2011 HP 37 42 13 5 2 1 1 80 7 122
2011 HP-03 33 49 8 8 0 2 0 83 8 49
2011 HP-04 43 35 13 5 3 0 3 79 8 40
2011 HP-05 60 30 10 0 0 0 0 90 0 10
2008 HP 37 37 16 6 4 0 0 73 10 49
2008 HP-03 27 27 36 9 0 0 0 55 9 11
2008 HP-04 43 33 10 5 10 0 0 76 14 21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 36 32 10 5 9 1 7 74 15 102
2019 HP-03 38 31 9 7 13 0 2 70 20 45
2019 HP-04 41 33 7 7 0 4 7 83 8 27
2017 HP 33 27 11 3 14 2 9 68 20 98
2017 HP-03 35 27 11 0 19 0 8 68 21 37
2017 HP-04 37 23 14 6 11 0 9 66 19 35
2014 HP 31 30 11 5 8 3 12 72 15 120
2014 HP-02 23 31 15 0 8 0 23 70 10 13
2014 HP-03 30 23 7 9 12 9 9 66 26 43
2014 HP-04 33 33 9 2 4 0 18 81 8 45
2011 HP 21 32 16 11 8 3 8 60 21 122
2011 HP-03 18 27 18 10 10 4 12 54 24 49
2011 HP-04 15 38 20 10 10 3 5 57 22 40
2011 HP-05 20 30 10 10 10 0 20 63 25 10

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 HP 20 45 35 104
2019 HP-03 17 46 37 46
2019 HP-04 25 39 36 28
2018 HP 16 51 33 63
2018 HP-03 19 41 41 27
2018 HP-04 18 76 6 17
2017 HP 16 48 36 99
2017 HP-03 8 46 46 37
2017 HP-04 28 53 19 36
2014 HP 20 47 33 120
2014 HP-02 8 77 15 13
2014 HP-03 16 47 37 43
2014 HP-04 20 40 40 45
2011 HP 18 55 27 121
2011 HP-03 24 49 27 49
2011 HP-04 15 59 26 39
2011 HP-05 20 70 10 10

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 HP 76 10 10 5 0 0 21
2018 HP 60 0 10 20 10 0 10
2017 HP 50 6 13 19 0 13 16
2017 HP-04 60 0 10 10 0 20 10
2014 HP 38 8 8 38 9999 7 24
2011 HP 41 9 9 23 9999 18 22
2011 HP-03 42 8 17 8 9999 25 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 33 36 18 12 2 0 0 68 13 104
2019 HP-03 35 28 22 13 2 0 0 63 15 46
2019 HP-04 29 36 21 14 0 0 0 64 14 28
2018 HP 40 31 15 5 8 2 0 72 13 65
2018 HP-03 39 29 18 4 7 4 0 70 11 28
2018 HP-04 33 44 6 11 6 0 0 78 17 18
2017 HP 31 42 10 7 7 2 0 75 15 99
2017 HP-03 32 46 5 5 8 3 0 81 14 37
2017 HP-04 33 42 6 8 8 3 0 77 17 36
2014 HP 29 39 21 6 3 1 1 70 9 120
2014 HP-02 46 0 31 15 8 0 0 46 23 13
2014 HP-03 21 44 23 6 2 0 2 67 9 43
2014 HP-04 29 44 20 2 2 2 0 75 5 45
2011 HP 26 42 20 8 3 0 0 69 12 121
2011 HP-03 24 43 22 6 4 0 0 67 10 49
2011 HP-04 26 41 26 8 0 0 0 67 8 39
2011 HP-05 40 30 20 10 0 0 0 70 10 10
2008 HP 33 44 8 6 4 4 0 80 11 48
2008 HP-03 27 55 9 9 0 0 0 82 9 11
2008 HP-04 29 43 10 5 5 10 0 79 11 21

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 8 34 33 12 13 1 0 42 25 103
2019 HP-03 4 33 33 11 17 2 0 38 29 46
2019 HP-04 14 32 29 14 11 0 0 46 25 28
2018 HP 11 32 27 17 13 0 0 43 30 63
2018 HP-03 19 41 19 11 11 0 0 59 22 27
2018 HP-04 11 17 39 22 11 0 0 28 33 18
2017 HP 13 36 20 16 13 0 1 50 30 99
2017 HP-03 19 30 30 14 8 0 0 49 22 37
2017 HP-04 14 33 17 17 19 0 0 47 36 36
2014 HP 12 29 23 16 15 5 0 43 33 120
2014 HP-02 15 46 8 15 8 8 0 67 25 13
2014 HP-03 7 28 26 25 7 7 0 38 35 43
2014 HP-04 16 22 24 11 24 2 0 39 36 45
2011 HP 12 37 24 17 10 0 0 50 26 121
2011 HP-03 10 39 24 18 8 0 0 49 27 49
2011 HP-04 15 33 20 18 15 0 0 48 33 40

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 18 34 23 8 1 4 32 32 104
2019 HP-03 9 13 35 28 11 2 2 41 23 46
2019 HP-04 14 29 32 14 4 0 7 19 46 28
2018 HP 13 20 27 25 14 0 2 40 33 64
2018 HP-03 19 11 44 15 11 0 0 26 30 27
2018 HP-04 0 44 11 28 11 0 6 41 47 18
2017 HP 10 23 32 14 11 3 7 27 37 95
2017 HP-03 12 24 41 9 6 6 3 16 39 34
2017 HP-04 3 25 22 19 17 0 14 42 32 36
2014 HP 8 22 35 21 10 1 4 33 31 119
2014 HP-02 8 15 31 23 15 0 8 42 25 13
2014 HP-03 10 24 43 9 10 2 2 19 35 42
2014 HP-04 9 13 27 31 13 0 7 48 24 45
2011 HP 5 28 34 20 9 1 3 31 34 122
2011 HP-03 6 24 37 14 18 0 0 33 31 49
2011 HP-04 3 30 30 28 5 0 5 34 34 40
2011 HP-05 0 30 30 20 0 0 20 25 38 10
2008 HP 4 33 37 20 4 0 2 25 38 49
2008 HP-03 9 45 18 18 9 0 0 27 55 11
2008 HP-04 5 29 33 24 5 0 5 30 35 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 25 27 19 10 3 3 31 41 104
2019 HP-03 13 22 30 13 13 7 2 29 38 46
2019 HP-04 18 25 21 14 14 0 7 31 46 28
2018 HP 22 22 25 11 17 0 3 29 45 64
2018 HP-03 30 26 11 11 22 0 0 33 56 27
2018 HP-04 11 28 33 6 11 0 11 19 44 18
2017 HP 18 26 18 13 16 2 7 32 48 94
2017 HP-03 14 34 23 9 14 3 3 24 52 35
2017 HP-04 19 22 11 14 19 0 14 39 48 36
2014 HP 18 25 27 17 10 0 3 28 44 119
2014 HP-02 23 8 31 8 23 0 8 33 33 13
2014 HP-03 23 30 26 11 5 0 5 17 56 43
2014 HP-04 16 20 20 27 14 0 2 42 37 44
2011 HP 15 27 27 18 11 1 2 29 43 122
2011 HP-03 14 22 29 20 14 0 0 35 37 49
2011 HP-04 18 38 18 20 8 0 0 28 55 40
2011 HP-05 10 30 20 20 0 0 20 25 50 10
2008 HP 22 14 31 20 6 2 4 28 39 49
2008 HP-03 9 27 36 18 9 0 0 27 36 11
2008 HP-04 24 10 33 19 5 0 10 26 37 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 28 38 19 6 4 2 4 10 69 104
2019 HP-03 26 37 22 2 7 2 4 9 67 46
2019 HP-04 36 32 14 7 4 4 4 12 73 28
2018 HP 42 22 20 8 6 0 2 14 65 64
2018 HP-03 48 15 26 4 7 0 0 11 63 27
2018 HP-04 39 33 0 11 11 0 6 24 76 18
2017 HP 32 25 16 11 8 1 7 21 62 95
2017 HP-03 37 20 20 14 3 3 3 18 61 35
2017 HP-04 25 31 11 8 11 0 14 23 65 36
2014 HP 25 29 26 10 9 1 0 19 55 120
2014 HP-02 31 15 38 0 15 0 0 15 46 13
2014 HP-03 26 30 25 7 9 2 0 17 57 43
2014 HP-04 22 29 22 16 11 0 0 27 51 45
2011 HP 30 29 25 6 6 3 2 12 62 122
2011 HP-03 20 37 22 4 10 4 2 15 61 49
2011 HP-04 38 15 35 5 5 3 0 10 54 40
2011 HP-05 20 40 20 0 0 0 20 0 75 10
2008 HP 16 31 31 16 2 4 0 19 49 49
2008 HP-03 0 45 36 9 0 9 0 10 50 11
2008 HP-04 19 38 19 14 5 5 0 20 60 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 4 10 22 41 18 2 3 62 14 103
2019 HP-03 4 2 24 40 24 2 2 67 7 45
2019 HP-04 4 14 11 46 18 4 4 69 19 28
2018 HP 6 11 33 27 22 0 2 49 17 64
2018 HP-03 7 15 37 15 26 0 0 41 22 27
2018 HP-04 0 11 22 44 17 0 6 65 12 18
2017 HP 8 9 19 32 19 1 12 59 19 93
2017 HP-03 9 12 29 24 15 3 9 43 23 34
2017 HP-04 8 0 19 28 28 0 17 67 10 36
2014 HP 2 7 34 30 20 1 7 54 9 120
2014 HP-02 0 8 31 8 46 0 8 58 8 13
2014 HP-03 2 7 35 28 18 2 7 51 10 43
2014 HP-04 2 2 31 33 22 0 9 61 5 45
2011 HP 11 10 23 31 15 2 8 51 24 122
2011 HP-03 8 6 20 37 16 4 8 60 16 49
2011 HP-04 13 8 25 28 18 0 10 50 22 40
2011 HP-05 20 30 0 30 0 0 20 38 63 10
2008 HP 4 29 22 37 4 0 4 43 34 49
2008 HP-03 0 27 18 45 9 0 0 55 27 11
2008 HP-04 10 24 29 29 0 0 10 32 37 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 11 26 30 19 10 1 3 30 38 103
2019 HP-03 11 17 33 20 15 2 2 36 30 46
2019 HP-04 4 32 32 18 11 0 4 30 37 28
2018 HP 16 23 38 14 8 0 2 22 40 64
2018 HP-03 26 22 30 11 7 0 4 19 50 27
2018 HP-04 6 28 33 17 17 0 0 33 33 18
2017 HP 15 26 25 15 13 1 5 30 44 93
2017 HP-03 15 32 21 15 12 3 3 28 50 34
2017 HP-04 8 28 19 17 19 0 8 39 39 36
2014 HP 16 23 24 25 10 1 2 36 39 120
2014 HP-02 8 23 38 15 15 0 0 31 31 13
2014 HP-03 19 19 14 35 9 2 2 46 39 43
2014 HP-04 18 18 24 24 13 0 2 39 36 45
2011 HP 18 18 29 18 8 1 6 29 40 119
2011 HP-03 14 14 39 16 10 2 4 28 30 49
2011 HP-04 27 22 14 22 8 0 8 32 53 37
2011 HP-05 20 10 40 10 0 0 20 13 38 10
2008 HP 18 22 35 12 6 0 6 20 43 49
2008 HP-03 9 45 36 9 0 0 0 9 55 11
2008 HP-04 19 19 33 14 0 0 14 17 44 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 9 10 19 27 30 1 4 60 19 103
2019 HP-03 7 7 20 26 37 2 2 66 14 46
2019 HP-04 14 0 18 36 29 0 4 67 15 28
2018 HP 8 19 14 31 27 0 2 59 27 64
2018 HP-03 11 22 7 33 26 0 0 59 33 27
2018 HP-04 6 11 17 39 22 0 6 65 18 18
2017 HP 10 17 14 17 30 3 9 54 31 93
2017 HP-03 9 29 3 24 26 3 6 55 42 34
2017 HP-04 6 11 14 14 42 0 14 65 19 36
2014 HP 9 11 19 26 27 3 5 58 22 120
2014 HP-02 0 0 31 23 31 8 8 64 0 13
2014 HP-03 12 9 14 30 23 5 7 60 24 43
2014 HP-04 11 11 13 24 36 0 4 63 23 45
2011 HP 10 9 13 31 25 2 11 64 21 122
2011 HP-03 10 14 14 29 24 2 6 58 27 49
2011 HP-04 13 10 5 35 23 3 13 68 26 40
2011 HP-05 10 0 10 40 20 0 20 75 13 10
2008 HP 10 12 12 35 22 4 4 62 24 49
2008 HP-03 9 27 27 18 9 9 0 30 40 11
2008 HP-04 10 14 14 29 24 5 5 58 26 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 18 26 21 22 5 3 5 29 48 104
2019 HP-03 17 33 22 15 4 4 4 21 55 46
2019 HP-04 18 18 18 29 7 4 7 40 40 28
2018 HP 25 19 27 16 9 2 3 26 46 64
2018 HP-03 30 15 22 15 15 4 0 31 46 27
2018 HP-04 11 22 39 11 6 0 11 19 38 18
2017 HP 25 18 23 10 13 4 7 25 48 94
2017 HP-03 23 23 26 11 6 6 6 19 52 35
2017 HP-04 22 14 17 14 22 0 11 41 41 36
2014 HP 13 19 31 15 13 3 7 31 35 120
2014 HP-02 8 0 54 8 23 0 8 33 8 13
2014 HP-03 14 14 30 16 13 5 7 34 32 43
2014 HP-04 13 18 24 20 16 0 9 39 34 45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 11 17 32 25 11 2 2 37 29 103
2019 HP-03 9 22 35 20 9 4 2 30 33 46
2019 HP-04 15 15 30 26 15 0 0 41 30 27

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 6 30 30 17 17 0 0 36 34 103
2019 HP-03 4 28 26 17 24 0 0 33 41 46
2019 HP-04 11 29 32 18 11 0 0 39 29 28

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 30 35 10 13 13 0 0 65 25 103
2019 HP-03 27 33 7 16 18 0 0 60 33 45
2019 HP-04 32 36 11 11 11 0 0 68 21 28
2018 HP 20 35 12 15 15 2 0 56 31 65
2018 HP-03 21 32 14 14 18 0 0 54 32 28
2018 HP-04 17 11 22 33 11 6 0 29 47 18
2017 HP 26 29 14 7 22 0 1 56 30 99
2017 HP-03 19 27 11 11 32 0 0 46 43 37
2017 HP-04 36 31 14 3 17 0 0 67 19 36
2014 HP 35 31 13 8 12 0 0 66 21 120
2014 HP-02 31 0 31 15 23 0 0 31 38 13
2014 HP-03 19 44 12 9 16 0 0 63 25 43
2014 HP-04 49 27 9 7 9 0 0 76 16 45

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 28 33 14 16 10 0 0 61 25 103
2019 HP-03 24 36 13 16 11 0 0 60 27 45
2019 HP-04 32 32 4 18 14 0 0 64 32 28
2018 HP 20 38 18 14 9 0 0 58 23 65
2018 HP-03 18 54 11 11 7 0 0 71 18 28
2018 HP-04 22 22 33 17 6 0 0 44 22 18
2017 HP 27 36 12 12 12 0 0 63 24 99
2017 HP-03 27 35 11 11 16 0 0 62 27 37
2017 HP-04 28 36 17 8 11 0 0 64 19 36
2014 HP 19 50 17 8 6 1 0 69 14 119
2014 HP-02 31 31 8 15 8 8 0 67 25 13
2014 HP-03 9 54 21 7 9 0 0 63 16 43
2014 HP-04 25 52 11 7 5 0 0 77 11 44

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 18 37 27 9 9 0 0 55 18 102
2019 HP-03 16 38 24 9 13 0 0 53 22 45
2019 HP-04 19 37 26 11 7 0 0 56 19 27
2018 HP 19 47 17 6 9 0 2 67 16 64
2018 HP-03 26 44 19 7 4 0 0 70 11 27
2018 HP-04 11 50 17 6 11 0 6 65 18 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 36 27 9 9 3 0 54 18 102
2019 HP-03 20 26 26 11 15 2 0 47 27 46
2019 HP-04 14 32 29 14 7 4 0 48 22 28
2018 HP 27 37 21 5 6 3 0 67 12 62
2018 HP-03 35 42 8 4 12 0 0 77 15 26
2018 HP-04 24 35 29 6 0 6 0 63 6 17
2017 HP 30 35 20 8 4 1 1 67 12 99
2017 HP-03 32 32 19 8 8 0 0 65 16 37
2017 HP-04 33 31 25 6 3 3 0 66 9 36
2014 HP 24 39 25 1 6 3 2 66 8 120
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 16 37 37 2 5 0 2 55 7 43
2014 HP-04 24 44 16 2 7 4 2 74 10 45
2011 HP 16 42 25 8 3 4 2 62 12 122
2011 HP-03 14 43 24 12 4 2 0 58 17 49
2011 HP-04 15 40 25 5 3 10 3 63 9 40
2011 HP-05 10 50 30 10 0 0 0 60 10 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 17 41 24 7 5 5 2 61 13 103
2019 HP-03 17 41 17 4 9 7 4 66 15 46
2019 HP-04 18 36 29 11 4 4 0 56 15 28
2018 HP 27 41 17 5 6 3 0 70 11 63
2018 HP-03 33 33 22 0 11 0 0 67 11 27
2018 HP-04 29 35 18 6 6 6 0 69 13 17
2017 HP 23 35 24 6 5 4 3 62 12 99
2017 HP-03 22 38 22 5 5 5 3 65 12 37
2017 HP-04 28 25 25 6 8 6 3 58 15 36
2014 HP 20 45 23 3 3 4 2 69 6 120
2014 HP-02 38 15 31 15 0 0 0 54 15 13
2014 HP-03 9 54 25 0 7 5 0 66 7 43
2014 HP-04 20 42 24 2 2 4 4 68 5 45

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 28 36 13 14 10 0 0 64 23 103
2019 HP-03 24 35 11 15 15 0 0 59 30 46
2019 HP-04 43 21 11 18 7 0 0 64 25 28
2018 HP 30 29 17 13 11 0 0 59 24 63
2018 HP-03 33 30 15 11 11 0 0 63 22 27
2018 HP-04 35 18 12 24 12 0 0 53 35 17
2017 HP 31 35 15 8 9 0 2 66 18 98
2017 HP-03 36 25 19 8 11 0 0 61 19 36
2017 HP-04 33 36 8 11 8 0 3 71 20 36
2014 HP 29 39 16 7 8 1 2 69 14 119
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 16 47 16 6 9 2 2 66 17 43
2014 HP-04 33 31 13 9 11 0 2 66 20 45
2011 HP 25 41 20 8 6 0 1 66 14 122
2011 HP-03 16 45 24 10 4 0 0 61 14 49
2011 HP-04 28 38 18 8 8 0 3 67 15 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 20 51 12 4 12 0 0 71 16 49
2008 HP-03 18 45 36 0 0 0 0 64 0 11
2008 HP-04 14 48 5 10 24 0 0 62 33 21

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 17 32 18 16 17 0 0 49 33 103
2019 HP-03 20 18 20 18 24 0 0 38 42 45
2019 HP-04 25 32 11 18 14 0 0 57 32 28
2018 HP 12 26 18 18 25 0 0 38 43 65
2018 HP-03 14 25 18 18 25 0 0 39 43 28
2018 HP-04 22 11 22 17 28 0 0 33 44 18
2017 HP 19 29 16 8 25 0 2 49 34 99
2017 HP-03 22 22 8 11 35 0 3 44 47 37
2017 HP-04 25 28 19 8 19 0 0 53 28 36
2014 HP 20 38 18 14 10 0 0 58 24 119
2014 HP-02 31 23 8 23 15 0 0 54 38 13
2014 HP-03 14 37 23 16 9 0 0 51 25 43
2014 HP-04 24 38 18 9 11 0 0 62 20 45

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 18 43 15 13 11 0 1 61 24 102
2019 HP-03 16 44 11 11 16 0 2 61 27 45
2019 HP-04 26 30 19 15 11 0 0 56 26 27
2018 HP 19 35 14 11 14 5 2 58 27 63
2018 HP-03 26 41 7 7 7 11 0 75 17 27
2018 HP-04 6 33 17 22 17 0 6 41 41 18
2017 HP 26 31 14 13 11 2 1 60 25 98
2017 HP-03 27 35 11 8 16 3 0 64 25 37
2017 HP-04 31 29 14 11 11 3 0 62 24 35
2014 HP 21 35 23 9 6 4 1 59 16 120
2014 HP-02 31 23 31 8 8 0 0 54 15 13
2014 HP-03 14 37 21 12 4 9 2 58 18 43
2014 HP-04 18 38 27 4 11 2 0 57 16 45
2011 HP 20 37 20 10 7 7 0 61 18 121
2011 HP-03 16 41 20 8 4 10 0 64 14 49
2011 HP-04 20 38 20 13 8 3 0 59 21 40
2008 HP 12 53 10 6 6 6 6 74 14 49
2008 HP-03 9 64 18 9 0 0 0 73 9 11
2008 HP-04 10 52 5 5 14 10 5 72 22 21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 36 26 11 14 0 0 49 25 102
2019 HP-03 11 32 25 14 18 0 0 43 32 44
2019 HP-04 21 21 29 14 14 0 0 43 29 28
2018 HP 14 38 19 8 21 0 0 52 29 63
2018 HP-03 15 44 15 7 19 0 0 59 26 27
2018 HP-04 11 22 28 17 22 0 0 33 39 18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 18 30 16 16 17 2 0 49 34 104
2019 HP-03 11 24 13 26 24 2 0 36 51 46
2019 HP-04 21 29 14 14 18 4 0 52 33 28
2018 HP 24 30 14 10 21 2 0 55 31 63
2018 HP-03 30 26 7 15 19 4 0 58 35 27
2018 HP-04 11 22 28 11 28 0 0 33 39 18
2017 HP 20 32 12 12 18 3 2 55 32 98
2017 HP-03 22 31 11 11 22 3 0 54 34 36
2017 HP-04 17 28 11 14 22 6 3 48 39 36
2014 HP 17 33 19 10 16 5 0 52 27 119
2014 HP-02 23 8 31 8 15 15 0 36 27 13
2014 HP-03 14 24 19 17 19 7 0 41 38 42
2014 HP-04 16 44 18 2 18 2 0 61 20 45
2011 HP 17 34 19 14 15 2 0 52 29 122
2011 HP-03 8 35 24 14 18 0 0 43 33 49
2011 HP-04 23 40 13 13 10 3 0 64 23 40
2011 HP-05 20 20 20 30 10 0 0 40 40 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 20 50 8 16 7 0 0 70 22 103
2019 HP-03 13 58 11 11 7 0 0 71 18 45
2019 HP-04 29 43 7 18 4 0 0 71 21 28
2017 HP 29 38 7 17 8 0 0 67 25 99
2017 HP-03 27 46 0 14 14 0 0 73 27 37
2017 HP-04 36 31 8 19 6 0 0 67 25 36
2014 HP 18 53 12 11 6 0 0 72 17 120
2014 HP-02 31 54 0 15 0 0 0 85 15 13
2014 HP-03 11 63 9 12 5 0 0 74 16 43
2014 HP-04 22 42 16 13 7 0 0 64 20 45
2011 HP 23 48 10 15 4 0 0 71 19 122
2011 HP-03 20 43 12 22 2 0 0 63 24 49
2011 HP-04 23 63 3 8 5 0 0 85 13 40
2011 HP-05 30 30 30 10 0 0 0 60 10 10
2008 HP 22 53 6 8 10 0 0 76 18 49
2008 HP-03 0 91 9 0 0 0 0 91 0 11
2008 HP-04 29 38 5 10 19 0 0 67 29 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 38 33 11 13 6 0 0 71 18 103
2019 HP-03 26 46 9 15 4 0 0 72 20 46
2019 HP-04 50 21 7 11 11 0 0 71 21 28
2017 HP 43 29 10 9 9 0 0 72 18 98
2017 HP-03 35 27 16 8 14 0 0 62 22 37
2017 HP-04 46 26 6 14 9 0 0 71 23 35
2014 HP 39 44 4 10 3 0 0 83 13 120
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 39 47 2 7 5 0 0 86 12 43
2014 HP-04 40 42 4 11 2 0 0 82 13 45
2011 HP 26 48 10 13 2 1 0 74 16 122
2011 HP-03 16 59 10 10 2 2 0 77 13 49
2011 HP-04 35 38 15 13 0 0 0 73 13 40
2011 HP-05 20 40 0 30 10 0 0 60 40 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 35 41 9 10 6 0 0 76 16 103
2019 HP-03 33 42 9 11 4 0 0 76 16 45
2019 HP-04 46 29 11 4 11 0 0 75 14 28
2017 HP 39 40 4 9 8 0 0 79 17 99
2017 HP-03 35 38 3 11 14 0 0 73 24 37
2017 HP-04 42 36 8 14 0 0 0 78 14 36
2014 HP 26 51 8 10 5 0 0 77 15 120
2014 HP-02 38 31 15 8 8 0 0 69 15 13
2014 HP-03 23 58 5 6 7 0 0 82 13 43
2014 HP-04 29 44 9 13 4 0 0 73 18 45

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 76 17 3 1 1 0 2 95 2 103
2019 HP-03 80 13 4 2 0 0 0 93 2 45
2019 HP-04 79 14 0 0 4 0 4 96 4 28
2017 HP 72 16 5 1 2 1 3 92 3 99
2017 HP-03 70 8 11 0 5 3 3 83 6 37
2017 HP-04 78 19 0 0 0 0 3 100 0 36
2014 HP 71 22 3 0 0 1 3 97 0 120
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 67 26 2 0 0 2 2 98 0 43
2014 HP-04 78 16 4 0 0 0 2 95 0 45
2011 HP 67 22 2 2 0 2 5 96 2 122
2011 HP-03 67 24 4 0 0 2 2 96 0 49
2011 HP-04 70 20 0 3 0 0 8 97 3 40
2011 HP-05 70 10 10 0 0 0 10 89 0 10
2008 HP 71 16 4 2 0 0 6 93 2 49
2008 HP-03 73 18 9 0 0 0 0 91 0 11
2008 HP-04 71 19 0 5 0 0 5 95 5 21

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 75 15 4 1 1 0 4 94 2 102
2019 HP-03 77 14 2 0 2 0 5 95 2 44
2019 HP-04 86 7 0 4 0 0 4 96 4 28
2017 HP 74 15 6 0 2 0 3 92 2 99
2017 HP-03 73 8 11 0 5 0 3 83 6 37
2017 HP-04 78 14 3 0 0 0 6 97 0 36
2014 HP 72 16 6 0 0 0 7 94 0 120
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 60 26 5 0 0 0 9 95 0 43
2014 HP-04 80 7 9 0 0 0 4 91 0 45
2011 HP 70 16 4 1 0 0 9 95 1 122
2011 HP-03 71 18 0 2 0 0 8 98 2 49
2011 HP-04 68 18 3 0 0 0 13 97 0 40
2011 HP-05 70 10 20 0 0 0 0 80 0 10
2008 HP 61 16 4 0 4 0 14 90 5 49
2008 HP-03 73 18 9 0 0 0 0 91 0 11
2008 HP-04 57 14 5 0 10 0 14 83 11 21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 72 16 5 0 1 1 5 94 1 104
2019 HP-03 74 15 7 0 0 0 4 93 0 46
2019 HP-04 79 11 0 0 4 4 4 96 4 28
2017 HP 74 17 3 1 2 0 3 94 3 99
2017 HP-03 70 11 5 3 5 0 5 86 9 37
2017 HP-04 81 17 0 0 0 0 3 100 0 36
2014 HP 74 15 4 0 0 0 7 96 0 120
2014 HP-02 69 15 8 0 0 0 8 92 0 13
2014 HP-03 67 21 2 0 0 0 9 97 0 43
2014 HP-04 80 9 7 0 0 0 4 93 0 45
2011 HP 72 12 6 0 1 1 8 93 1 121
2011 HP-03 71 14 4 0 2 2 6 93 2 49
2011 HP-04 70 15 5 0 0 0 10 94 0 40
2008 HP 67 16 2 0 4 0 10 93 5 49
2008 HP-03 82 18 0 0 0 0 0 100 0 11
2008 HP-04 62 14 5 0 10 0 10 84 11 21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 17 15 9 10 9 32 10 53 32 103
2019 HP-03 9 13 9 13 9 38 9 42 42 45
2019 HP-04 21 11 7 4 7 36 14 64 21 28

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 22 60 11 5 2 1 0 83 7 104
2019 HP-03 17 59 11 7 4 2 0 78 11 46
2019 HP-04 29 57 7 7 0 0 0 86 7 28

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 34 40 16 5 5 0 0 74 10 104
2019 HP-03 35 37 15 7 7 0 0 72 13 46
2019 HP-04 39 25 29 7 0 0 0 64 7 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 22 78 103
2019 HP-03 33 67 46
2018 HP 34 66 64
2018 HP-03 30 70 27
2018 HP-04 33 67 18

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 43 57 23
2019 HP-03 47 53 15
2018 HP 36 64 22

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 52 48 23
2019 HP-03 60 40 15
2018 HP 55 45 22

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 23
2019 HP-03 0 100 15
2018 HP 0 100 22

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 0 100 22

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 43 57 23
2019 HP-03 60 40 15
2018 HP 36 64 22

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 48 52 23
2019 HP-03 60 40 15
2018 HP 41 59 22

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 52 48 23
2019 HP-03 53 47 15
2018 HP 50 50 22

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 30 70 23
2019 HP-03 33 67 15
2018 HP 41 59 22

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 22 78 23
2018 HP 45 55 22

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 43 57 23
2019 HP-03 33 67 15
2018 HP 59 41 22

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 30 70 23
2019 HP-03 33 67 15
2018 HP 45 55 22

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 23
2019 HP-03 0 100 15
2018 HP 0 100 22

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 30 70 23
2019 HP-03 40 60 15

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 61 39 23
2019 HP-03 60 40 15
2018 HP 64 36 22

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 30 70 23
2018 HP 32 68 22

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 23 77 22

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 52 48 23
2019 HP-03 60 40 15
2018 HP 45 55 22

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 23 77 22

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 26 74 23
2019 HP-03 33 67 15
2018 HP 36 64 22

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 23 77 22

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 43 57 23
2019 HP-03 33 67 15
2018 HP 27 73 22

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 0 100 20

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 0 100 20

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 35 65 20

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 45 55 20

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 65 35 20

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 0 100 20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 29 71 103
2019 HP-03 31 69 45
2019 HP-04 32 68 28

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 24 19 13 13 13 2 47 30 104
2019 HP-03 20 17 13 15 20 15 0 44 41 46
2019 HP-04 14 21 25 11 11 14 4 43 26 28
2018 HP 18 22 18 12 22 5 3 43 37 65
2018 HP-03 18 18 14 18 18 7 7 42 42 28
2018 HP-04 22 17 22 6 28 6 0 41 35 18
2017 HP 19 24 16 8 15 11 6 52 28 99
2017 HP-03 19 22 16 16 11 11 5 48 32 37
2017 HP-04 25 19 17 6 14 14 6 55 24 36
2014 HP 19 28 20 8 10 11 3 55 21 120
2014 HP-02 31 8 15 15 8 23 0 50 30 13
2014 HP-03 5 44 19 9 7 13 2 58 19 43
2014 HP-04 29 18 24 7 11 4 7 53 20 45

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 23 30 22 11 13 2 0 54 24 104
2019 HP-03 26 26 15 11 20 2 0 53 31 46
2019 HP-04 18 32 25 11 11 4 0 52 22 28
2018 HP 25 31 22 9 12 2 0 56 22 65
2018 HP-03 25 36 14 11 11 4 0 63 22 28
2018 HP-04 22 22 28 11 17 0 0 44 28 18
2017 HP 26 31 13 11 11 5 2 61 25 97
2017 HP-03 19 32 16 14 11 5 3 56 26 37
2017 HP-04 32 29 12 12 12 3 0 64 24 34
2014 HP 20 43 17 7 5 8 1 69 13 120
2014 HP-02 23 31 23 8 8 8 0 58 17 13
2014 HP-03 5 56 21 7 5 4 2 65 13 43
2014 HP-04 29 31 16 4 7 13 0 69 13 45
2011 HP 20 41 21 9 7 2 0 62 16 122
2011 HP-03 18 37 24 14 4 2 0 56 19 49
2011 HP-04 20 48 13 5 10 5 0 71 16 40
2011 HP-05 40 30 20 10 0 0 0 70 10 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 10 90 103
2019 HP-03 13 87 46
2018 HP 11 89 65

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 10 90 104
2019 HP-03 15 85 46

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 20 21 28 6 9 13 3 49 17 104
2019 HP-03 20 17 22 7 17 15 2 45 29 46
2019 HP-04 21 18 36 7 0 14 4 48 9 28
2018 HP 18 25 35 3 8 8 3 48 12 65
2018 HP-03 21 25 29 0 11 7 7 54 13 28
2018 HP-04 22 11 44 6 11 6 0 35 18 18
2017 HP 21 23 27 6 3 12 7 55 11 99
2017 HP-03 16 22 27 3 8 19 5 50 14 37
2017 HP-04 25 19 31 8 0 11 6 53 10 36
2014 HP 15 33 27 1 2 20 3 62 3 120
2014 HP-02 31 15 23 0 15 15 0 55 18 13
2014 HP-03 2 49 19 0 0 25 5 73 0 43
2014 HP-04 20 22 33 2 0 18 4 54 3 45

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 27 32 22 5 8 6 1 63 13 104
2019 HP-03 26 26 20 4 15 7 2 57 21 46
2019 HP-04 29 32 21 11 0 7 0 65 12 28
2018 HP 24 33 29 3 6 5 0 60 10 63
2018 HP-03 26 33 26 4 7 4 0 62 12 27
2018 HP-04 18 29 35 0 12 6 0 50 13 17
2017 HP 30 27 21 6 5 6 4 64 12 99
2017 HP-03 19 24 30 5 5 11 5 52 13 37
2017 HP-04 31 36 17 6 6 3 3 71 12 36
2014 HP 22 42 23 3 1 9 2 71 4 120
2014 HP-02 23 38 15 8 8 8 0 67 17 13
2014 HP-03 9 58 21 0 0 9 2 76 0 43
2014 HP-04 29 22 31 4 0 11 2 59 5 45
2011 HP 26 41 21 4 2 6 0 71 7 121
2011 HP-03 24 37 22 10 0 6 0 65 11 49
2011 HP-04 26 46 15 0 5 8 0 78 6 39
2011 HP-05 30 40 20 0 0 10 0 78 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 11 89 103
2019 HP-03 13 87 45
2019 HP-04 7 93 28
2017 HP 17 83 99
2017 HP-03 22 78 37
2017 HP-04 17 83 36
2014 HP 9 91 120
2014 HP-03 14 86 43

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 80 20 10
2017 HP 70 30 17
2014 HP 80 20 10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 17 23 0 43 17 0 0 40 60 12
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 43 22 18 5 9 3 0 67 14 104
2019 HP-03 41 26 13 4 15 0 0 67 20 46
2019 HP-04 50 14 14 11 4 7 0 69 15 28
2018 HP 42 25 12 8 12 0 2 67 20 65
2018 HP-03 46 14 14 11 14 0 0 61 25 28
2018 HP-04 50 28 6 6 6 0 6 82 12 18
2017 HP 34 29 13 8 13 1 1 64 22 98
2017 HP-03 41 16 14 5 24 0 0 57 30 37
2017 HP-04 29 37 11 14 6 3 0 68 21 35

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 9 41 18 14 18 0 0 50 32 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 39 22 14 8 2 0 56 22 102
2019 HP-03 20 33 20 18 7 2 0 55 25 45
2019 HP-04 19 37 19 15 11 0 0 56 26 27
2018 HP 18 34 23 13 11 2 0 52 25 62
2018 HP-03 20 36 16 16 12 0 0 56 28 25
2018 HP-04 22 17 33 17 11 0 0 39 28 18
2017 HP 12 33 18 10 16 9 1 50 30 98
2017 HP-03 5 32 19 11 24 8 0 41 38 37
2017 HP-04 22 31 11 11 11 14 0 61 26 36

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 36 17 15 16 1 0 52 30 103
2019 HP-03 15 30 17 15 20 2 0 47 36 46
2019 HP-04 15 44 15 15 11 0 0 59 26 27
2018 HP 24 27 19 13 16 2 0 52 29 63
2018 HP-03 27 27 12 12 23 0 0 54 35 26
2018 HP-04 28 17 33 17 6 0 0 44 22 18
2017 HP 15 32 11 18 20 2 1 49 39 98
2017 HP-03 14 32 8 24 19 3 0 47 44 37
2017 HP-04 26 26 14 17 14 3 0 53 32 35

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 9 18 17 22 31 0 2 28 54 103
2019 HP-03 7 20 11 27 33 0 2 27 61 45
2019 HP-04 4 18 29 18 32 0 0 21 50 28
2018 HP 11 16 16 16 42 0 0 27 58 64
2018 HP-03 7 18 14 18 43 0 0 25 61 28
2018 HP-04 12 18 12 12 47 0 0 29 59 17
2017 HP 13 19 20 15 33 0 0 32 48 98
2017 HP-03 5 19 24 19 32 0 0 24 51 37
2017 HP-04 8 25 22 8 36 0 0 33 44 36

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 34 37 18 8 3 0 1 71 11 104
2019 HP-03 35 39 15 9 0 0 2 76 9 46
2019 HP-04 50 25 21 4 0 0 0 75 4 28
2018 HP 31 28 31 6 2 0 2 60 8 64
2018 HP-03 32 39 29 0 0 0 0 71 0 28
2018 HP-04 29 18 47 0 0 0 6 50 0 17
2017 HP 40 29 16 7 5 0 2 71 12 99
2017 HP-03 38 35 14 11 3 0 0 73 14 37
2017 HP-04 44 28 17 3 3 0 6 76 6 36

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 45 19 20 7 5 0 4 67 12 104
2019 HP-03 54 20 15 4 4 0 2 76 9 46
2019 HP-04 43 14 29 4 7 0 4 59 11 28
2018 HP 47 32 10 6 3 0 2 80 10 62
2018 HP-03 54 35 12 0 0 0 0 88 0 26
2018 HP-04 41 29 12 0 12 0 6 75 13 17
2017 HP 43 31 12 6 3 0 5 78 10 99
2017 HP-03 38 41 11 8 3 0 0 78 11 37
2017 HP-04 50 22 8 6 3 0 11 81 9 36

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 24 32 15 14 13 0 2 57 27 104
2019 HP-03 30 33 20 9 7 0 2 64 16 46
2019 HP-04 25 36 7 21 7 0 4 63 30 28
2018 HP 22 23 23 20 11 0 0 45 31 64
2018 HP-03 29 25 25 14 7 0 0 54 21 28
2018 HP-04 24 18 24 24 12 0 0 41 35 17
2017 HP 24 25 25 12 12 0 1 50 25 99
2017 HP-03 22 32 27 14 5 0 0 54 19 37
2017 HP-04 22 19 25 14 17 0 3 43 31 36

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 43 27 19 4 5 0 2 72 9 102
2019 HP-03 47 31 16 4 0 0 2 80 5 45
2019 HP-04 39 32 18 4 7 0 0 71 11 28
2018 HP 48 24 13 8 6 0 2 73 15 63
2018 HP-03 57 32 4 4 4 0 0 89 7 28
2018 HP-04 44 19 25 6 6 0 0 63 13 16
2017 HP 46 22 14 6 9 0 2 70 16 99
2017 HP-03 57 8 16 11 8 0 0 65 19 37
2017 HP-04 44 31 14 3 6 0 3 77 9 36

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 32 30 17 13 7 0 2 63 20 104
2019 HP-03 37 22 17 15 7 0 2 60 22 46
2019 HP-04 25 46 18 11 0 0 0 71 11 28
2018 HP 30 30 13 14 13 0 2 60 27 64
2018 HP-03 36 36 11 4 14 0 0 71 18 28
2018 HP-04 24 24 24 24 0 0 6 50 25 17
2017 HP 28 32 14 14 11 0 0 60 25 99
2017 HP-03 30 32 8 11 19 0 0 62 30 37
2017 HP-04 33 28 19 14 6 0 0 61 19 36

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 26 27 26 12 9 0 1 53 20 104
2019 HP-03 28 22 30 7 11 0 2 51 18 46
2019 HP-04 21 32 18 21 7 0 0 54 29 28
2018 HP 25 27 21 10 14 2 2 54 25 63
2018 HP-03 26 19 33 7 11 0 4 46 19 27
2018 HP-04 39 28 6 11 17 0 0 67 28 18
2017 HP 31 27 24 9 8 0 0 58 17 99
2017 HP-03 30 35 24 5 5 0 0 65 11 37
2017 HP-04 31 25 19 14 11 0 0 56 25 36

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 27 34 19 12 5 0 3 64 17 102
2019 HP-03 31 36 20 7 4 0 2 68 11 45
2019 HP-04 26 37 15 15 4 0 4 65 19 27
2018 HP 37 27 17 5 13 0 2 65 18 63
2018 HP-03 37 30 19 4 11 0 0 67 15 27
2018 HP-04 39 17 22 6 11 0 6 59 18 18
2017 HP 28 28 18 15 6 0 4 59 22 99
2017 HP-03 22 41 14 16 8 0 0 62 24 37
2017 HP-04 39 22 17 14 3 0 6 65 18 36

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 29 29 21 11 10 0 1 58 20 104
2019 HP-03 30 28 20 11 9 0 2 60 20 46
2019 HP-04 29 29 11 21 11 0 0 57 32 28
2018 HP 32 24 25 8 10 0 2 56 18 63
2018 HP-03 30 30 26 4 11 0 0 59 15 27
2018 HP-04 28 17 39 6 6 0 6 47 12 18
2017 HP 31 23 18 15 9 1 2 56 25 99
2017 HP-03 30 30 5 22 11 3 0 61 33 37
2017 HP-04 36 19 22 11 8 0 3 57 20 36

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 34 29 16 11 10 0 1 63 20 104
2019 HP-03 39 20 20 7 13 0 2 60 20 46
2019 HP-04 32 29 7 21 11 0 0 61 32 28

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 44 29 12 10 5 0 1 74 15 104
2019 HP-03 48 30 13 7 0 0 2 80 7 46
2019 HP-04 50 25 7 11 7 0 0 75 18 28
2018 HP 37 37 10 11 5 0 2 74 16 63
2018 HP-03 41 33 15 4 7 0 0 74 11 27
2018 HP-04 33 44 6 11 0 0 6 82 12 18
2017 HP 38 28 18 5 7 1 2 68 13 98
2017 HP-03 38 32 19 5 3 0 3 72 8 37
2017 HP-04 43 31 11 6 3 3 3 79 9 35

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 47 30 15 6 2 0 1 77 8 103
2019 HP-03 51 29 13 4 0 0 2 82 5 45
2019 HP-04 46 32 7 11 4 0 0 79 14 28
2018 HP 46 29 16 5 3 0 2 76 8 63
2018 HP-03 48 22 22 4 4 0 0 70 7 27
2018 HP-04 50 33 11 6 0 0 0 83 6 18
2017 HP 53 31 8 4 4 0 0 84 8 99
2017 HP-03 54 35 8 3 0 0 0 89 3 37
2017 HP-04 53 31 6 6 6 0 0 83 11 36

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 60 19 8 3 3 0 7 85 6 103
2019 HP-03 59 13 11 2 4 0 11 80 7 46
2019 HP-04 67 19 4 4 4 0 4 88 8 27
2018 HP 56 22 6 5 6 3 2 82 12 63
2018 HP-03 48 26 7 11 4 4 0 77 15 27
2018 HP-04 61 17 11 0 6 0 6 82 6 18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 58 19 7 8 8 0 1 78 16 104
2019 HP-03 54 15 7 9 15 0 0 70 24 46
2019 HP-04 68 11 7 14 0 0 0 79 14 28
2018 HP 60 11 5 6 17 0 0 71 24 63
2018 HP-03 63 7 7 4 19 0 0 70 22 27
2018 HP-04 50 22 6 0 22 0 0 72 22 18
2017 HP 60 13 12 5 8 1 0 74 13 99
2017 HP-03 54 22 16 3 5 0 0 76 8 37
2017 HP-04 69 8 8 6 6 3 0 80 11 36

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 35 38 13 8 8 0 0 72 15 104
2019 HP-03 30 33 15 13 9 0 0 63 22 46
2019 HP-04 54 25 7 7 7 0 0 79 14 28
2018 HP 39 30 17 3 9 0 2 70 13 64
2018 HP-03 41 30 26 0 4 0 0 70 4 27
2018 HP-04 33 33 17 6 11 0 0 67 17 18
2017 HP 34 38 13 7 7 0 0 72 14 98
2017 HP-03 22 47 14 11 6 0 0 69 17 36
2017 HP-04 50 25 17 3 6 0 0 75 8 36

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 49 14 17 10 12 0 0 62 21 103
2019 HP-03 46 9 17 11 17 0 0 54 28 46
2019 HP-04 54 11 14 14 7 0 0 64 21 28
2018 HP 44 20 14 6 14 0 2 65 21 64
2018 HP-03 48 22 7 7 15 0 0 70 22 27
2018 HP-04 44 17 22 6 11 0 0 61 17 18
2017 HP 45 19 14 8 13 0 0 64 21 99
2017 HP-03 46 16 14 8 16 0 0 62 24 37
2017 HP-04 44 17 17 11 11 0 0 61 22 36

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 62 12 9 3 3 0 13 84 7 104
2019 HP-03 67 7 4 4 2 0 15 87 8 46
2019 HP-04 75 11 7 0 0 0 7 92 0 28
2018 HP 58 9 9 2 3 0 19 83 6 64
2018 HP-03 74 4 7 0 0 0 15 91 0 27
2018 HP-04 56 6 6 6 0 0 28 85 8 18
2017 HP 55 14 9 1 5 0 16 82 7 99
2017 HP-03 73 5 5 0 0 0 16 94 0 37
2017 HP-04 56 14 17 3 0 0 11 78 3 36

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 60 21 9 4 5 0 1 82 9 103
2019 HP-03 62 18 4 7 7 0 2 82 14 45
2019 HP-04 57 29 11 0 4 0 0 86 4 28
2018 HP 56 19 11 6 0 0 8 81 7 64
2018 HP-03 78 11 4 4 0 0 4 92 4 27
2018 HP-04 33 39 6 11 0 0 11 81 13 18
2017 HP 61 22 9 3 2 0 2 85 5 99
2017 HP-03 62 19 8 3 3 0 5 86 6 37
2017 HP-04 67 14 14 6 0 0 0 81 6 36

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 59 18 11 7 5 0 1 78 12 104
2019 HP-03 57 15 13 9 4 0 2 73 13 46
2019 HP-04 50 29 14 4 4 0 0 79 7 28
2018 HP 58 23 5 6 3 2 3 85 10 64
2018 HP-03 59 22 7 7 4 0 0 81 11 27
2018 HP-04 50 33 6 0 0 6 6 94 0 18
2017 HP 51 19 16 7 6 0 0 71 13 99
2017 HP-03 43 30 19 5 3 0 0 73 8 37
2017 HP-04 50 11 19 11 8 0 0 61 19 36

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 59 25 8 6 1 0 1 85 7 102
2019 HP-03 67 15 11 4 0 0 2 84 4 46
2019 HP-04 56 33 4 7 0 0 0 89 7 27
2018 HP 58 33 5 0 2 0 3 94 2 64
2018 HP-03 44 48 4 0 4 0 0 93 4 27
2018 HP-04 72 22 6 0 0 0 0 94 0 18
2017 HP 53 34 11 0 2 0 0 87 2 99
2017 HP-03 54 35 11 0 0 0 0 89 0 37
2017 HP-04 56 33 8 0 3 0 0 89 3 36

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 33 32 17 5 0 0 46 22 104
2019 HP-03 15 28 33 17 7 0 0 43 24 46
2019 HP-04 11 50 25 7 7 0 0 61 14 28
2018 HP 18 28 32 11 11 0 0 46 22 65
2018 HP-03 11 32 39 11 7 0 0 43 18 28
2018 HP-04 22 22 39 11 6 0 0 44 17 18
2017 HP 18 26 36 7 11 1 1 45 19 99
2017 HP-03 11 32 38 3 16 0 0 43 19 37
2017 HP-04 31 19 31 11 6 0 3 51 17 36

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 11 12 38 26 14 0 0 40 23 101
2019 HP-03 13 7 33 22 24 0 0 47 20 45
2019 HP-04 7 15 41 37 0 0 0 37 22 27
2018 HP 15 10 36 23 13 0 3 37 25 61
2018 HP-03 12 8 42 27 12 0 0 38 19 26
2018 HP-04 6 18 29 24 12 0 12 40 27 17
2017 HP 6 18 34 22 17 1 1 40 25 99
2017 HP-03 5 19 32 27 14 3 0 42 25 37
2017 HP-04 3 19 25 22 28 0 3 51 23 36
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 7 28 22 16 27 1 0 7 93 101
2019 HP-03 2 28 23 14 30 2 0 2 98 43
2019 HP-04 4 18 32 21 25 0 0 4 96 28
2018 HP 9 18 18 15 38 0 0 9 91 65
2018 HP-03 4 29 7 18 43 0 0 4 96 28
2018 HP-04 6 6 33 22 33 0 0 6 94 18
2017 HP 8 14 28 21 27 1 0 8 92 99
2017 HP-03 3 14 35 22 27 0 0 3 97 37
2017 HP-04 3 11 31 25 31 0 0 3 97 36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 70 30 93
2019 HP-03 73 27 41
2019 HP-04 78 22 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HP 32 68 91
2019 HP-03 28 73 40
2019 HP-04 41 59 27
2018 HP 21 79 58
2018 HP-03 27 73 26
2018 HP-04 18 82 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 44 15 17 12 12 0 2 59 24 103
2019 HP-03 39 11 28 11 9 0 2 51 20 46
2019 HP-04 50 21 7 18 4 0 0 71 21 28
2018 HP 38 13 13 16 16 0 6 53 33 64
2018 HP-03 33 15 15 19 19 0 0 48 37 27
2018 HP-04 44 6 6 17 11 0 17 60 33 18

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 8 21 23 15 32 0 2 29 48 92
2019 HP-03 7 22 17 22 29 0 2 30 53 41
2019 HP-04 7 19 26 11 33 0 4 27 46 27
2018 HP 10 16 19 16 34 0 5 27 53 58
2018 HP-03 15 8 23 12 31 0 12 26 48 26
2018 HP-04 6 24 24 18 29 0 0 29 47 17
2017 HP 6 21 18 20 30 3 1 29 52 90
2017 HP-03 6 25 17 22 28 3 0 31 51 36
2017 HP-04 3 17 26 17 31 6 0 21 52 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 3 12 24 18 37 2 3 16 59 92
2019 HP-03 2 12 22 17 39 2 5 16 61 41
2019 HP-04 7 15 22 30 22 4 0 23 54 27
2018 HP 10 14 14 12 50 0 0 24 62 58
2018 HP-03 19 8 8 8 58 0 0 27 65 26
2018 HP-04 6 24 29 18 24 0 0 29 41 17
2017 HP 4 14 16 16 47 1 2 20 64 90
2017 HP-03 6 17 19 14 44 0 0 22 58 36
2017 HP-04 0 14 17 23 46 0 0 14 69 35
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