2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 38 38 15 8 2 0 0 75 10 61
2019 HS-06 33 47 11 8 0 0 0 81 8 36
2018 HS 38 48 7 2 5 0 0 86 7 42
2018 HS-06 38 52 5 0 5 0 0 90 5 21
2017 HS 40 43 8 4 4 0 0 84 8 72
2017 HS-06 45 43 4 2 6 0 0 88 8 49
2014 HS 46 50 1 3 0 0 0 96 3 72
2014 HS-06 44 51 2 2 0 0 0 96 2 45
2011 HS 52 39 3 7 0 0 0 91 7 75
2011 HS-02 55 36 9 0 0 0 0 91 0 11
2011 HS-06 47 47 0 7 0 0 0 93 7 45
2008 HS 56 39 2 2 0 0 0 95 2 41
2008 HS-06 67 30 4 0 0 0 0 96 0 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 12 50 18 12 8 0 0 62 20 60
2019 HS-06 17 54 14 11 3 0 0 71 14 35
2018 HS 29 37 15 10 10 0 0 66 20 41
2018 HS-06 24 48 10 10 10 0 0 71 19 21
2017 HS 27 26 25 13 8 1 0 54 21 72
2017 HS-06 31 29 20 10 8 2 0 60 19 49

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 56 34 8 2 0 0 0 90 2 59
2019 HS-06 66 29 6 0 0 0 0 94 0 35
2018 HS 68 24 2 2 2 0 0 93 5 41
2018 HS-06 67 29 0 5 0 0 0 95 5 21
2017 HS 66 31 3 0 0 0 0 97 0 70
2017 HS-06 72 26 2 0 0 0 0 98 0 47
2014 HS 85 12 3 0 0 0 0 97 0 72
2014 HS-06 84 13 2 0 0 0 0 98 0 45
2011 HS 81 15 4 0 0 0 0 96 0 75
2011 HS-02 91 9 0 0 0 0 0 100 0 11
2011 HS-06 82 16 2 0 0 0 0 98 0 45

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 41 43 10 5 2 0 0 84 7 61
2019 HS-06 39 53 6 3 0 0 0 92 3 36
2018 HS 54 39 2 0 2 2 0 95 3 41
2018 HS-06 43 52 0 0 5 0 0 95 5 21
2017 HS 46 39 11 4 0 0 0 84 4 70
2017 HS-06 47 38 9 6 0 0 0 85 6 47
2014 HS 64 33 0 0 3 0 0 97 3 72
2014 HS-06 64 33 0 0 2 0 0 98 2 45
2011 HS 65 27 4 3 0 1 0 93 3 75
2011 HS-02 64 27 9 0 0 0 0 91 0 11
2011 HS-06 64 29 4 2 0 0 0 93 2 45
2008 HS 68 27 2 2 0 0 0 95 2 41
2008 HS-06 78 22 0 0 0 0 0 100 0 27

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 35 17 10 8 0 0 65 18 60
2019 HS-06 40 34 11 14 0 0 0 74 14 35
2018 HS 48 26 17 5 5 0 0 74 10 42
2018 HS-06 43 38 10 5 5 0 0 81 10 21
2017 HS 33 39 13 7 7 1 0 73 14 71
2017 HS-06 33 41 8 10 8 0 0 73 18 49
2014 HS 41 36 12 8 1 1 0 78 10 72
2014 HS-06 38 38 16 7 0 2 0 77 7 45
2011 HS 42 41 8 9 0 0 0 82 9 74
2011 HS-02 36 45 0 18 0 0 0 82 18 11
2011 HS-06 39 43 11 7 0 0 0 82 7 44

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 41 18 8 8 0 0 66 16 61
2019 HS-06 31 44 17 8 0 0 0 75 8 36
2018 HS 50 26 12 7 5 0 0 76 12 42
2018 HS-06 48 33 10 5 5 0 0 81 10 21
2017 HS 27 43 15 9 7 0 0 69 16 70
2017 HS-06 31 44 8 8 8 0 0 75 17 48
2014 HS 41 46 5 6 3 0 0 86 8 72
2014 HS-06 33 56 4 4 2 0 0 89 7 45
2011 HS 39 39 12 8 1 0 0 78 9 74
2011 HS-02 27 36 18 9 9 0 0 64 18 11
2011 HS-06 39 41 14 7 0 0 0 80 7 44
2008 HS 49 24 15 5 7 0 0 73 12 41
2008 HS-06 56 26 11 4 4 0 0 81 7 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 25 20 15 13 2 2 51 29 61
2019 HS-06 25 31 14 17 8 3 3 59 26 36
2018 HS 43 19 14 17 7 0 0 62 24 42
2018 HS-06 43 19 5 24 10 0 0 62 33 21
2017 HS 23 30 20 17 4 0 6 56 23 70
2017 HS-06 21 33 21 13 6 0 6 58 20 48
2014 HS 45 28 11 7 4 4 0 77 12 71
2014 HS-06 42 31 11 9 2 4 0 77 12 45
2011 HS 41 27 15 7 5 4 1 71 13 74
2011 HS-02 36 18 18 9 9 9 0 60 20 11
2011 HS-06 34 30 18 7 5 5 2 68 12 44
2008 HS 39 15 20 10 10 5 2 58 21 41
2008 HS-06 44 15 19 7 7 4 4 64 16 27
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 21 11 38 2 5 2 21 43 9 61
2019 HS-06 17 11 44 0 0 3 25 38 0 36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 33 18 10 8 2 0 63 18 61
2019 HS-06 31 36 22 6 3 3 0 69 9 36
2018 HS 30 42 12 7 7 2 0 74 14 43
2018 HS-06 32 41 5 5 14 5 0 76 19 22
2017 HS 23 30 18 14 11 3 0 55 26 70
2017 HS-06 25 31 15 17 10 2 0 57 28 48
2014 HS 34 37 12 5 10 1 0 72 15 72
2014 HS-06 33 36 16 7 9 0 0 69 16 45
2011 HS 32 39 13 9 3 4 0 74 13 75
2011 HS-02 45 27 18 0 9 0 0 73 9 11
2011 HS-06 24 44 11 13 2 4 0 72 16 45
2008 HS 39 27 12 2 15 5 0 69 18 41
2008 HS-06 56 11 15 4 11 4 0 69 15 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 41 15 5 13 0 0 67 18 61
2019 HS-06 28 53 14 3 3 0 0 81 6 36
2018 HS 40 37 9 12 2 0 0 77 14 43
2018 HS-06 32 45 9 9 5 0 0 77 14 22
2017 HS 27 33 8 16 14 0 1 61 30 70
2017 HS-06 31 33 8 15 13 0 0 65 27 48
2014 HS 24 46 8 14 8 0 0 70 22 72
2014 HS-06 20 53 9 9 9 0 0 73 18 45
2011 HS 24 41 12 19 4 0 0 65 23 75
2011 HS-02 36 55 0 9 0 0 0 91 9 11
2011 HS-06 18 38 13 27 4 0 0 56 31 45
2008 HS 39 24 10 10 17 0 0 63 27 41
2008 HS-06 37 30 15 7 11 0 0 67 19 27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 33 15 15 7 0 0 63 22 60
2019 HS-06 31 43 17 9 0 0 0 74 9 35
2018 HS 33 42 16 7 2 0 0 74 9 43
2018 HS-06 23 50 14 9 5 0 0 73 14 22
2017 HS 28 26 15 11 15 3 1 57 27 72
2017 HS-06 31 22 16 6 18 4 2 57 26 49
2014 HS 35 35 12 8 10 0 0 70 18 72
2014 HS-06 33 33 13 11 9 0 0 67 20 45

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 28 33 16 16 3 3 0 63 20 61
2019 HS-06 33 36 8 22 0 0 0 69 22 36
2018 HS 38 31 12 2 10 7 0 74 13 42
2018 HS-06 32 45 5 0 14 5 0 81 14 22
2017 HS 29 32 14 9 13 3 0 63 22 71
2017 HS-06 37 29 8 10 14 2 0 67 25 49
2014 HS 31 39 10 11 8 1 0 71 20 72
2014 HS-06 36 38 11 7 7 2 0 75 14 45
2011 HS 35 29 16 8 9 1 1 66 18 75
2011 HS-02 27 36 18 9 9 0 0 64 18 11
2011 HS-06 36 20 18 11 13 0 2 57 25 45

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 40 20 15 5 0 2 59 20 60
2019 HS-06 31 37 17 14 0 0 0 69 14 35
2018 HS 31 33 10 12 10 5 0 68 23 42
2018 HS-06 18 55 5 9 14 0 0 73 23 22
2017 HS 21 38 15 13 9 5 0 62 22 71
2017 HS-06 24 37 12 14 8 4 0 64 23 49
2014 HS 30 35 8 16 10 1 0 65 27 72
2014 HS-06 31 36 9 13 9 2 0 68 23 45
2011 HS 29 33 13 13 11 0 0 63 24 75
2011 HS-02 27 27 18 0 27 0 0 55 27 11
2011 HS-06 27 31 16 18 9 0 0 58 27 45
2008 HS 27 37 15 2 17 2 0 65 20 41
2008 HS-06 30 41 15 4 7 4 0 73 12 27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 7 46 23 15 7 2 2 54 22 61
2019 HS-06 11 53 22 11 0 3 0 66 11 36
2018 HS 31 24 24 7 10 5 0 58 18 42
2018 HS-06 23 32 32 9 5 0 0 55 14 22
2017 HS 16 36 16 17 10 6 0 54 29 70
2017 HS-06 20 31 16 18 8 6 0 54 28 49
2014 HS 21 36 11 21 11 0 0 57 32 72
2014 HS-06 20 40 11 20 9 0 0 60 29 45
2011 HS 18 43 16 12 5 5 0 64 19 74
2011 HS-02 9 36 18 36 0 0 0 45 36 11
2011 HS-06 18 47 16 7 9 4 0 67 16 45
2008 HS 17 32 22 12 12 5 0 51 26 41
2008 HS-06 22 30 22 15 4 7 0 56 20 27

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 39 16 20 11 0 0 52 31 61
2019 HS-06 14 39 19 22 6 0 0 53 28 36
2018 HS 17 37 15 15 15 2 0 55 30 41
2018 HS-06 18 36 18 9 18 0 0 55 27 22
2017 HS 18 22 24 14 19 3 0 41 34 72
2017 HS-06 20 18 20 16 22 2 0 40 40 49
2014 HS 20 38 11 17 13 1 0 59 30 71
2014 HS-06 16 38 11 22 11 2 0 55 34 45
2011 HS 19 34 11 22 11 3 0 55 34 73
2011 HS-02 20 40 0 30 10 0 0 60 40 10
2011 HS-06 18 29 13 24 13 2 0 48 39 45
2008 HS 12 39 10 17 20 2 0 53 38 41
2008 HS-06 15 48 7 11 19 0 0 63 30 27
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 11 34 26 18 10 0 0 46 28 61
2019 HS-06 11 47 19 17 6 0 0 58 22 36
2018 HS 29 33 17 10 12 0 0 62 21 42
2018 HS-06 29 43 14 0 14 0 0 71 14 21
2017 HS 19 31 19 14 16 0 0 50 31 72
2017 HS-06 24 33 14 10 18 0 0 57 29 49
2014 HS 24 40 11 21 4 0 0 64 25 72
2014 HS-06 24 42 11 22 0 0 0 67 22 45
2011 HS 23 41 13 13 9 0 0 64 23 75
2011 HS-02 45 36 9 9 0 0 0 82 9 11
2011 HS-06 16 42 16 16 11 0 0 58 27 45

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 55 12 8 2 0 0 78 10 60
2019 HS-06 26 63 3 9 0 0 0 89 9 35
2018 HS 43 43 12 2 0 0 0 86 2 42
2018 HS-06 48 52 0 0 0 0 0 100 0 21
2017 HS 35 41 15 4 4 0 0 76 8 72
2017 HS-06 39 41 12 2 6 0 0 80 8 49

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 30 28 13 7 0 0 52 20 61
2019 HS-06 22 36 28 11 3 0 0 58 14 36
2018 HS 28 40 12 12 9 0 0 67 21 43
2018 HS-06 23 45 9 5 18 0 0 68 23 22
2017 HS 24 29 21 13 11 1 0 54 25 70
2017 HS-06 29 31 17 10 10 2 0 62 21 48
2014 HS 29 40 17 3 11 0 0 70 14 72
2014 HS-06 31 42 16 2 9 0 0 73 11 45
2011 HS 29 36 16 13 5 0 0 65 19 75
2011 HS-02 55 27 0 18 0 0 0 82 18 11
2011 HS-06 16 40 24 13 7 0 0 56 20 45
2008 HS 39 29 5 7 20 0 0 68 27 41
2008 HS-06 44 30 7 7 11 0 0 74 19 27

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 31 44 5 15 5 0 0 75 20 61
2019 HS-06 36 50 3 11 0 0 0 86 11 36
2018 HS 45 40 2 10 2 0 0 86 12 42
2018 HS-06 52 48 0 0 0 0 0 100 0 21
2017 HS 30 49 10 8 3 0 0 79 11 72
2017 HS-06 39 45 8 6 2 0 0 84 8 49
2014 HS 43 43 6 7 1 0 0 86 8 72
2014 HS-06 49 42 4 4 0 0 0 91 4 45
2011 HS 37 39 5 11 3 0 5 80 14 75
2011 HS-02 27 45 18 0 9 0 0 73 9 11
2011 HS-06 42 38 4 9 2 0 4 84 12 45
2008 HS 32 27 7 24 10 0 0 59 34 41
2008 HS-06 48 26 4 19 4 0 0 74 22 27

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 17 25 20 17 17 2 3 44 35 60
2019 HS-06 14 28 22 19 11 3 3 44 32 36
2018 HS 22 29 20 15 10 2 2 54 26 41
2018 HS-06 18 41 18 18 5 0 0 59 23 22
2017 HS 17 29 24 10 8 4 7 53 21 71
2017 HS-06 16 31 24 8 8 4 8 53 19 49
2014 HS 24 30 18 14 11 0 3 56 25 72
2014 HS-06 18 33 22 16 9 0 2 52 25 45
2011 HS 20 32 12 20 15 1 0 53 35 75
2011 HS-02 27 18 9 18 27 0 0 45 45 11
2011 HS-06 18 31 16 18 18 0 0 49 36 45
2008 HS 12 46 12 15 15 0 0 59 29 41
2008 HS-06 19 52 11 11 7 0 0 70 19 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 3 3 20 15 20 3 35 11 57 60
2019 HS-06 3 3 19 8 17 3 47 11 50 36
2018 HS 5 17 19 17 17 0 26 29 45 42
2018 HS-06 0 14 18 18 14 0 36 21 50 22
2017 HS 6 6 17 7 25 1 38 18 54 71
2017 HS-06 4 8 16 2 22 2 45 23 46 49
2014 HS 8 10 10 14 27 1 30 25 60 72
2014 HS-06 7 7 11 16 27 2 31 20 63 45
2011 HS 3 12 8 12 29 4 32 23 65 75
2011 HS-02 9 27 9 9 36 0 9 40 50 11
2011 HS-06 2 4 7 11 31 7 38 12 76 45
2008 HS 5 10 10 7 39 0 29 21 66 41
2008 HS-06 4 7 4 4 37 0 44 20 73 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 59 16 11 5 3 0 5 79 9 61
2019 HS-06 58 19 8 8 0 0 6 82 9 36

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 47 10 3 3 8 5 23 79 16 60
2019 HS-06 42 11 3 6 6 8 25 79 17 36

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 40 30 13 2 7 2 7 76 9 60
2019 HS-06 43 37 6 3 0 3 9 90 3 35

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 34 30 13 3 7 3 10 74 11 61
2019 HS-06 36 42 6 0 0 6 11 93 0 36

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 21 7 5 7 5 16 77 15 61
2019 HS-06 36 25 8 3 3 3 22 81 7 36

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 59 16 5 0 3 0 16 90 4 61
2019 HS-06 61 17 3 0 0 0 19 97 0 36

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 75 7 7 2 2 2 7 89 4 60
2019 HS-06 78 8 8 0 0 0 6 91 0 36

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 62 16 5 0 2 2 13 92 2 61
2019 HS-06 67 19 0 0 3 0 11 97 3 36

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 11 39 20 23 7 0 0 51 30 61
2019 HS-06 11 44 17 25 3 0 0 56 28 36
2018 HS 12 54 22 5 7 0 0 66 12 41
2018 HS-06 5 52 33 5 5 0 0 57 10 21
2017 HS 17 46 10 11 16 0 0 63 27 70
2017 HS-06 19 45 6 15 15 0 0 64 30 47
2014 HS 7 51 11 19 11 0 0 58 30 72
2014 HS-06 7 51 11 22 9 0 0 58 31 45
2011 HS 21 37 16 21 4 0 0 59 25 75
2011 HS-02 18 55 9 9 9 0 0 73 18 11
2011 HS-06 16 33 24 22 4 0 0 49 27 45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 21 39 23 11 5 0 0 61 16 61
2019 HS-06 22 44 22 11 0 0 0 67 11 36
2018 HS 22 49 12 2 15 0 0 71 17 41
2018 HS-06 24 52 14 0 10 0 0 76 10 21
2017 HS 22 35 16 17 10 0 0 57 27 70
2017 HS-06 26 36 11 17 11 0 0 62 28 47
2014 HS 18 48 18 7 8 0 0 67 15 72
2014 HS-06 18 51 16 9 7 0 0 69 16 45

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 28 50 12 7 3 0 0 78 10 60
2019 HS-06 33 58 3 6 0 0 0 92 6 36
2018 HS 27 61 5 2 5 0 0 88 7 41
2018 HS-06 19 76 0 0 5 0 0 95 5 21
2017 HS 30 41 14 4 10 0 0 71 14 70
2017 HS-06 36 45 9 2 9 0 0 81 11 47
2014 HS 28 53 11 7 1 0 0 81 8 72
2014 HS-06 31 56 11 2 0 0 0 87 2 45
2011 HS 49 36 5 8 1 0 0 85 9 74
2011 HS-02 55 36 0 9 0 0 0 91 9 11
2011 HS-06 45 39 5 9 2 0 0 84 11 44

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 10 46 20 16 7 2 0 57 23 61
2019 HS-06 11 44 28 14 3 0 0 56 17 36
2018 HS 14 43 26 7 7 0 2 59 15 42
2018 HS-06 9 45 41 0 5 0 0 55 5 22
2017 HS 16 31 21 11 13 6 3 51 26 71
2017 HS-06 20 29 20 14 10 4 2 52 26 49

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 36 10 13 8 0 0 69 21 61
2019 HS-06 39 39 6 17 0 0 0 78 17 36
2018 HS 45 31 12 10 2 0 0 76 12 42
2018 HS-06 43 38 5 10 5 0 0 81 14 21
2017 HS 34 31 17 9 9 0 0 65 18 68
2017 HS-06 33 35 15 4 13 0 0 69 17 48
2014 HS 39 33 14 10 4 0 0 72 14 72
2014 HS-06 33 40 13 11 2 0 0 73 13 45
2011 HS 37 41 8 7 7 0 0 79 13 75
2011 HS-02 36 45 0 9 9 0 0 82 18 11
2011 HS-06 33 42 11 7 7 0 0 76 13 45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 38 35 17 7 3 0 0 73 10 60
2019 HS-06 47 25 19 3 6 0 0 72 8 36
2018 HS 53 28 14 0 5 0 0 81 5 43
2018 HS-06 59 23 18 0 0 0 0 82 0 22
2017 HS 36 41 13 7 3 0 0 78 10 72
2017 HS-06 37 47 8 8 0 0 0 84 8 49
2014 HS 41 37 16 3 3 0 0 78 6 72
2014 HS-06 38 40 18 2 2 0 0 78 4 45
2011 HS 51 25 15 8 1 0 0 76 9 75
2011 HS-02 64 18 0 18 0 0 0 82 18 11
2011 HS-06 49 24 20 4 2 0 0 73 7 45
2008 HS 37 41 17 5 0 0 0 78 5 41
2008 HS-06 44 41 11 4 0 0 0 85 4 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 18 10 7 16 2 23 57 30 61
2019 HS-06 17 17 14 11 11 3 28 48 32 36
2017 HS 21 15 13 4 19 7 21 50 32 72
2017 HS-06 20 12 8 4 22 8 24 48 39 49
2014 HS 21 17 15 7 17 6 19 49 31 72
2014 HS-06 16 13 16 11 18 4 22 39 39 45
2011 HS 20 17 19 11 16 1 16 45 32 75
2011 HS-02 36 9 18 0 9 9 18 63 13 11
2011 HS-06 11 16 20 13 22 0 18 32 43 45

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 HS 10 67 23 61
2019 HS-06 6 72 22 36
2018 HS 0 65 35 43
2018 HS-06 0 77 23 22
2017 HS 4 68 28 72
2017 HS-06 4 67 29 49
2014 HS 8 75 17 72
2014 HS-06 7 82 11 45
2011 HS 8 79 13 75
2011 HS-02 27 64 9 11
2011 HS-06 2 84 13 45
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 41 11 7 2 0 0 80 8 61
2019 HS-06 42 53 6 0 0 0 0 94 0 36
2018 HS 32 49 15 5 0 0 0 80 5 41
2018 HS-06 29 62 10 0 0 0 0 90 0 21
2017 HS 46 39 8 3 3 1 0 86 6 72
2017 HS-06 47 37 12 0 2 2 0 85 2 49
2014 HS 49 40 7 3 1 0 0 89 4 72
2014 HS-06 42 44 9 4 0 0 0 87 4 45
2011 HS 56 37 4 1 0 1 0 95 1 75
2011 HS-02 73 27 0 0 0 0 0 100 0 11
2011 HS-06 53 38 7 2 0 0 0 91 2 45
2008 HS 61 32 0 5 2 0 0 93 7 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 43 20 7 5 0 0 68 12 60
2019 HS-06 31 44 25 0 0 0 0 75 0 36
2018 HS 32 37 22 7 2 0 0 68 10 41
2018 HS-06 45 36 9 5 5 0 0 82 9 22
2017 HS 29 46 8 10 7 0 0 75 17 72
2017 HS-06 33 45 10 6 6 0 0 78 12 49
2014 HS 34 50 7 7 1 1 0 85 8 72
2014 HS-06 31 53 4 9 0 2 0 86 9 45
2011 HS 42 34 12 8 3 1 0 77 11 74
2011 HS-02 27 27 18 18 9 0 0 55 27 11
2011 HS-06 41 36 11 9 2 0 0 77 11 44

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 7 22 32 30 8 0 2 39 29 60
2019 HS-06 9 14 34 29 11 0 3 41 24 35
2018 HS 5 21 45 10 19 0 0 29 26 42
2018 HS-06 0 18 50 9 23 0 0 32 18 22
2017 HS 4 30 35 10 16 1 3 27 35 68
2017 HS-06 4 27 38 13 17 0 2 30 32 48
2014 HS 10 24 30 33 4 0 0 37 34 71
2014 HS-06 9 34 30 25 2 0 0 27 43 44
2011 HS 0 33 31 23 9 1 3 33 35 75
2011 HS-02 0 27 27 27 9 0 9 40 30 11
2011 HS-06 0 36 31 18 11 2 2 30 37 45
2008 HS 2 22 37 20 20 0 0 39 24 41
2008 HS-06 4 19 30 19 30 0 0 48 22 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 21 30 26 13 0 2 40 30 61
2019 HS-06 8 11 33 33 11 0 3 46 20 36
2018 HS 5 28 30 23 12 0 2 36 33 43
2018 HS-06 0 23 27 36 14 0 0 50 23 22
2017 HS 16 20 40 6 16 0 3 22 37 70
2017 HS-06 14 18 43 8 14 0 2 23 33 49
2014 HS 11 21 31 28 8 1 0 36 33 71
2014 HS-06 7 30 34 23 5 2 0 28 37 44
2011 HS 4 27 32 20 13 1 3 35 32 75
2011 HS-02 9 27 27 18 0 0 18 22 44 11
2011 HS-06 4 29 33 16 16 2 0 32 34 45
2008 HS 10 15 37 22 17 0 0 39 24 41
2008 HS-06 4 15 30 26 26 0 0 52 19 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 31 34 15 5 3 3 21 42 61
2019 HS-06 6 22 47 17 3 0 6 21 29 36
2018 HS 16 30 21 12 16 0 5 29 49 43
2018 HS-06 9 32 14 23 18 0 5 43 43 22
2017 HS 13 20 32 10 11 1 12 25 38 69
2017 HS-06 15 19 31 15 10 2 8 28 37 48
2014 HS 12 17 31 26 9 1 3 37 31 71
2014 HS-06 14 23 27 20 9 2 5 32 39 44
2011 HS 5 18 28 27 12 1 8 43 25 74
2011 HS-02 9 18 18 36 0 0 18 44 33 11
2011 HS-06 5 20 27 23 14 2 9 41 28 44
2008 HS 5 17 44 20 15 0 0 34 22 41
2008 HS-06 0 11 41 26 22 0 0 48 11 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 3 3 27 43 17 2 5 64 7 60
2019 HS-06 3 3 17 57 14 3 3 76 6 35
2018 HS 2 9 26 40 21 0 2 62 12 43
2018 HS-06 0 5 23 45 27 0 0 73 5 22
2017 HS 4 10 22 34 17 0 12 59 17 68
2017 HS-06 4 6 23 38 17 0 13 62 12 48
2014 HS 3 7 30 37 15 1 7 56 11 70
2014 HS-06 5 9 35 28 12 2 9 45 16 43
2011 HS 1 9 23 33 21 0 12 62 12 75
2011 HS-02 0 9 18 36 9 0 27 63 13 11
2011 HS-06 2 9 22 31 22 0 13 62 13 45
2008 HS 5 2 17 54 22 0 0 76 7 41
2008 HS-06 0 0 19 56 26 0 0 81 0 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 23 23 20 8 0 2 28 48 61
2019 HS-06 25 28 22 22 3 0 0 25 53 36
2018 HS 23 28 7 23 16 0 2 40 52 43
2018 HS-06 27 23 0 32 18 0 0 50 50 22
2017 HS 20 20 33 13 7 0 7 21 43 70
2017 HS-06 20 20 35 14 8 0 2 23 42 49
2014 HS 15 31 24 19 8 0 3 28 47 71
2014 HS-06 14 39 27 11 5 0 5 17 55 44
2011 HS 9 20 35 17 12 0 7 31 31 75
2011 HS-02 18 0 36 18 9 0 18 33 22 11
2011 HS-06 4 27 33 16 13 0 7 31 33 45
2008 HS 10 10 40 23 15 0 3 38 21 40
2008 HS-06 4 7 44 22 19 0 4 42 12 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 18 31 23 13 2 0 37 32 61
2019 HS-06 11 19 33 28 6 3 0 34 31 36
2018 HS 14 21 19 26 17 2 0 44 37 42
2018 HS-06 14 18 14 41 14 0 0 55 32 22
2017 HS 17 17 32 15 11 0 7 28 38 69
2017 HS-06 12 18 41 14 10 0 4 26 32 49
2014 HS 14 14 31 28 9 1 3 39 29 71
2014 HS-06 14 16 25 32 7 2 5 41 32 44
2011 HS 5 15 36 23 11 1 9 37 22 75
2011 HS-02 0 9 45 9 9 9 18 25 13 11
2011 HS-06 9 16 36 24 9 0 7 36 26 45
2008 HS 2 15 34 27 20 2 0 48 18 41
2008 HS-06 0 7 30 33 26 4 0 62 8 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 21 25 30 7 8 2 40 33 61
2019 HS-06 0 17 31 39 3 8 3 47 19 36
2018 HS 9 21 28 14 16 7 5 34 34 43
2018 HS-06 0 18 32 18 23 5 5 45 20 22
2017 HS 14 18 28 17 8 1 13 30 38 70
2017 HS-06 14 10 27 24 8 2 14 39 29 49
2014 HS 14 14 31 21 12 6 3 36 31 71
2014 HS-06 11 16 36 16 11 5 5 30 30 44

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 11 23 30 20 13 0 3 34 36 61
2019 HS-06 8 17 36 25 11 0 3 37 26 36

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 48 20 13 8 2 0 58 22 60
2019 HS-06 11 56 19 14 0 0 0 67 14 36

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 34 23 15 13 15 0 0 57 28 61
2019 HS-06 31 25 22 14 8 0 0 56 22 36
2018 HS 26 35 21 14 5 0 0 60 19 43
2018 HS-06 27 41 23 0 9 0 0 68 9 22
2017 HS 26 29 14 13 18 0 0 56 31 72
2017 HS-06 29 27 14 12 18 0 0 55 31 49
2014 HS 31 37 11 7 12 0 1 69 20 72
2014 HS-06 27 40 11 7 16 0 0 67 22 45

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 49 8 7 7 0 0 79 13 61
2019 HS-06 33 50 11 6 0 0 0 83 6 36
2018 HS 35 40 7 14 5 0 0 74 19 43
2018 HS-06 32 50 9 9 0 0 0 82 9 22
2017 HS 21 42 12 15 10 0 0 63 25 72
2017 HS-06 20 37 14 16 12 0 0 57 29 49
2014 HS 31 50 1 11 7 0 0 81 18 72
2014 HS-06 29 51 2 9 9 0 0 80 18 45

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 48 18 8 8 0 0 66 16 61
2019 HS-06 22 47 19 6 6 0 0 69 11 36
2018 HS 28 42 21 2 5 2 0 71 7 43
2018 HS-06 23 50 23 0 5 0 0 73 5 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 47 12 10 5 2 0 73 15 60
2019 HS-06 28 50 11 8 0 3 0 80 9 36
2018 HS 44 27 24 5 0 0 0 71 5 41
2018 HS-06 38 38 14 10 0 0 0 76 10 21
2017 HS 36 33 21 5 0 3 2 73 5 71
2017 HS-06 37 35 24 2 0 2 0 73 2 49
2014 HS 49 29 12 7 1 1 0 79 8 72
2014 HS-06 42 38 11 9 0 0 0 80 9 45
2011 HS 35 45 9 3 8 0 0 80 11 74
2011 HS-02 27 45 18 0 9 0 0 73 9 11
2011 HS-06 36 38 11 4 11 0 0 73 16 45

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 40 23 25 2 3 7 0 68 5 60
2019 HS-06 46 26 23 0 0 6 0 76 0 35
2018 HS 38 33 24 2 2 0 0 71 5 42
2018 HS-06 33 43 19 5 0 0 0 76 5 21
2017 HS 34 35 22 2 3 3 2 72 5 71
2017 HS-06 33 35 29 0 2 2 0 69 2 49
2014 HS 49 34 8 4 0 1 3 87 4 72
2014 HS-06 49 36 7 7 0 2 0 86 7 45

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 48 8 0 5 0 0 87 5 61
2019 HS-06 47 42 11 0 0 0 0 89 0 36
2018 HS 53 33 8 5 3 0 0 85 8 40
2018 HS-06 47 37 5 5 5 0 0 84 11 19
2017 HS 42 37 11 4 6 0 0 79 10 71
2017 HS-06 43 35 12 4 6 0 0 78 10 49
2014 HS 54 28 8 4 6 0 0 82 10 72
2014 HS-06 49 33 9 4 4 0 0 82 9 45
2011 HS 42 39 11 3 5 0 0 81 8 74
2011 HS-02 45 36 9 0 9 0 0 82 9 11
2011 HS-06 33 47 11 2 7 0 0 80 9 45
2008 HS 44 32 10 10 5 0 0 76 15 41
2008 HS-06 52 33 4 4 7 0 0 85 11 27

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 38 21 15 11 2 0 52 27 61
2019 HS-06 19 44 19 14 3 0 0 64 17 36
2018 HS 14 44 19 9 12 0 2 60 21 43
2018 HS-06 14 50 14 5 14 0 5 67 19 22
2017 HS 15 36 17 18 11 1 2 53 30 72
2017 HS-06 20 35 14 18 10 2 0 56 29 49
2014 HS 18 34 17 15 12 1 1 54 28 72
2014 HS-06 18 36 18 16 11 2 0 55 27 45

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 40 12 10 7 2 0 71 17 60
2019 HS-06 34 43 11 9 3 0 0 77 11 35
2018 HS 43 35 13 8 0 3 0 79 8 40
2018 HS-06 48 33 14 5 0 0 0 81 5 21
2017 HS 37 37 14 6 4 3 0 75 10 71
2017 HS-06 39 35 14 6 2 4 0 77 9 49
2014 HS 46 26 8 10 4 6 0 77 15 72
2014 HS-06 44 27 13 11 0 4 0 74 12 45
2011 HS 43 28 9 7 7 5 0 76 14 74
2011 HS-02 64 18 0 0 9 9 0 90 10 11
2011 HS-06 34 41 5 7 9 5 0 79 17 44
2008 HS 40 25 10 13 13 0 0 65 25 40
2008 HS-06 46 31 12 8 4 0 0 77 12 26

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 28 38 18 8 5 3 0 68 14 61
2019 HS-06 36 42 14 8 0 0 0 78 8 36
2018 HS 39 22 32 5 2 0 0 61 7 41
2018 HS-06 41 23 23 9 5 0 0 64 14 22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 15 22 23 13 22 5 0 39 37 60
2019 HS-06 20 23 34 14 9 0 0 43 23 35
2018 HS 20 29 22 17 7 2 2 51 26 41
2018 HS-06 23 27 32 14 5 0 0 50 18 22
2017 HS 22 34 10 11 18 4 0 59 31 71
2017 HS-06 24 33 14 8 20 0 0 57 29 49
2014 HS 24 18 17 19 14 8 0 46 36 72
2014 HS-06 22 16 18 27 11 7 0 40 40 45
2011 HS 24 31 12 8 20 4 1 58 30 75
2011 HS-02 27 27 18 0 27 0 0 55 27 11
2011 HS-06 24 29 11 11 20 4 0 56 33 45

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 49 34 2 11 3 0 0 84 15 61
2019 HS-06 58 31 3 8 0 0 0 89 8 36
2017 HS 45 44 4 7 0 0 0 89 7 72
2017 HS-06 51 41 4 4 0 0 0 92 4 49
2014 HS 57 34 4 3 1 0 0 92 4 72
2014 HS-06 67 27 4 2 0 0 0 93 2 45
2011 HS 49 40 3 5 3 0 0 89 8 75
2011 HS-02 36 55 0 9 0 0 0 91 9 11
2011 HS-06 51 42 2 2 2 0 0 93 4 45
2008 HS 44 46 2 7 0 0 0 90 7 41
2008 HS-06 59 33 0 7 0 0 0 93 7 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 46 36 3 13 2 0 0 82 15 61
2019 HS-06 61 31 3 6 0 0 0 92 6 36
2017 HS 32 28 12 20 8 0 0 60 28 71
2017 HS-06 33 35 8 19 4 0 0 69 23 48
2014 HS 49 32 4 11 4 0 0 81 15 72
2014 HS-06 49 33 4 11 2 0 0 82 13 45
2011 HS 46 31 5 12 5 0 0 77 18 74
2011 HS-02 40 30 0 10 20 0 0 70 30 10
2011 HS-06 47 38 4 11 0 0 0 84 11 45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 43 41 8 5 3 0 0 84 8 61
2019 HS-06 50 44 3 3 0 0 0 94 3 36
2017 HS 47 34 7 11 1 0 0 81 12 68
2017 HS-06 54 33 8 4 0 0 0 88 4 48
2014 HS 49 40 1 8 1 0 0 89 10 72
2014 HS-06 53 40 0 7 0 0 0 93 7 45

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 70 21 2 3 2 0 2 93 5 61
2019 HS-06 72 22 3 0 3 0 0 94 3 36
2017 HS 76 18 1 3 1 0 0 94 4 71
2017 HS-06 75 19 2 2 2 0 0 94 4 48
2014 HS 86 14 0 0 0 0 0 100 0 72
2014 HS-06 87 13 0 0 0 0 0 100 0 45
2011 HS 76 17 1 1 3 0 1 95 4 75
2011 HS-02 73 18 0 0 9 0 0 91 9 11
2011 HS-06 80 13 2 2 2 0 0 93 4 45
2008 HS 68 27 5 0 0 0 0 95 0 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 75 15 5 3 0 0 2 92 3 61
2019 HS-06 83 8 6 3 0 0 0 92 3 36
2017 HS 70 19 4 2 1 0 4 93 3 72
2017 HS-06 69 20 6 0 2 0 2 92 2 49
2014 HS 85 14 0 0 0 0 1 100 0 72
2014 HS-06 91 9 0 0 0 0 0 100 0 45
2011 HS 77 13 0 0 1 0 8 99 1 75
2011 HS-02 64 18 0 0 0 0 18 100 0 11
2011 HS-06 84 11 0 0 2 0 2 98 2 45
2008 HS 71 15 5 0 0 2 7 95 0 41
2008 HS-06 74 19 4 0 0 0 4 96 0 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 75 13 5 3 0 0 3 91 3 60
2019 HS-06 83 11 3 0 0 0 3 97 0 35
2017 HS 74 20 1 0 1 0 3 97 1 70
2017 HS-06 77 17 2 0 2 0 2 96 2 48
2014 HS 82 18 0 0 0 0 0 100 0 72
2014 HS-06 80 20 0 0 0 0 0 100 0 45
2011 HS 80 9 4 0 3 0 4 93 3 75
2011 HS-02 82 0 9 0 0 0 9 90 0 11
2011 HS-06 80 11 4 0 4 0 0 91 4 45
2008 HS 80 10 0 0 0 0 10 100 0 40
2008 HS-06 92 8 0 0 0 0 0 100 0 26

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 31 18 11 15 11 11 2 57 30 61
2019 HS-06 36 17 11 11 14 8 3 59 28 36

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 63 7 5 2 0 0 87 7 60
2019 HS-06 22 64 6 6 3 0 0 86 8 36

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 36 48 2 8 5 2 0 85 13 61
2019 HS-06 31 61 3 3 3 0 0 92 6 36

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 20 80 60
2019 HS-06 14 86 35
2018 HS 16 84 43

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 58 42 12

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 42 58 12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 58 42 12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 42 58 12

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 50 50 12

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 50 50 12

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 31 69 61
2019 HS-06 25 75 36

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 16 20 20 11 10 15 8 47 28 61
2019 HS-06 19 22 22 8 3 19 6 56 15 36
2018 HS 27 24 29 5 2 10 2 58 8 41
2018 HS-06 25 25 30 0 5 10 5 59 6 20
2017 HS 23 22 25 7 10 11 1 52 19 72
2017 HS-06 27 20 27 4 10 10 2 53 16 49
2014 HS 28 28 15 6 10 10 4 65 18 72
2014 HS-06 20 31 16 9 7 13 4 62 19 45

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 32 13 7 10 5 2 68 18 60
2019 HS-06 39 39 8 6 3 3 3 82 9 36
2018 HS 38 29 19 2 7 5 0 70 10 42
2018 HS-06 38 33 19 0 5 5 0 75 5 21
2017 HS 35 33 17 7 4 3 1 70 12 71
2017 HS-06 38 35 15 2 4 4 2 78 7 48
2014 HS 41 32 11 5 7 4 0 76 13 72
2014 HS-06 33 40 13 2 7 4 0 77 9 45
2011 HS 37 33 11 12 4 3 0 73 16 75
2011 HS-02 27 36 9 9 18 0 0 64 27 11
2011 HS-06 40 29 9 18 2 2 0 70 20 45

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 10 90 60

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 10 90 61

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 25 11 3 8 20 7 69 16 61
2019 HS-06 31 28 8 6 3 19 6 78 11 36
2018 HS 33 28 19 0 5 12 5 72 6 43
2018 HS-06 32 36 9 0 5 14 5 83 6 22
2017 HS 27 15 33 0 3 17 5 54 3 72
2017 HS-06 27 16 37 0 0 16 4 54 0 49
2014 HS 29 28 17 1 0 17 8 76 2 72
2014 HS-06 27 29 16 2 0 20 7 76 3 45

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 38 30 8 3 7 12 2 79 12 60
2019 HS-06 47 25 6 6 3 11 3 84 10 36
2018 HS 44 28 12 2 5 9 0 79 8 43
2018 HS-06 45 36 5 0 5 9 0 90 5 22
2017 HS 42 32 18 1 1 5 0 78 3 72
2017 HS-06 43 31 16 2 0 8 0 80 2 49
2014 HS 39 30 18 1 0 10 1 78 2 72
2014 HS-06 36 33 18 0 0 11 2 79 0 45
2011 HS 47 36 8 3 1 5 0 87 4 75
2011 HS-02 45 27 9 9 9 0 0 73 18 11
2011 HS-06 49 33 11 2 0 4 0 86 2 45

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 18 82 61
2019 HS-06 17 83 36
2017 HS 24 76 71
2017 HS-06 29 71 48
2014 HS 23 77 72
2014 HS-06 24 76 45

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 100 0 11
2017 HS 82 18 17
2017 HS-06 86 14 14
2014 HS 76 24 16
2014 HS-06 73 27 11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 27 45 9 18 0 0 0 73 18 11
2017 HS 57 29 7 7 0 0 0 86 7 14
2017 HS-06 58 25 8 8 0 0 0 83 8 12
2014 HS 52 48 0 0 0 0 0 100 0 12
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 36 33 13 7 8 3 0 71 15 61
2019 HS-06 39 31 14 8 3 6 0 74 12 36
2018 HS 42 33 12 7 5 2 0 76 12 43
2018 HS-06 36 36 14 5 9 0 0 73 14 22
2017 HS 31 26 18 8 12 3 1 60 22 72
2017 HS-06 33 27 16 10 10 2 2 62 21 49

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 41 16 15 7 3 0 61 22 61
2019 HS-06 19 39 19 17 3 3 0 60 20 36
2018 HS 26 33 23 19 0 0 0 58 19 43
2018 HS-06 23 32 32 14 0 0 0 55 14 22
2017 HS 22 29 20 14 10 6 0 54 26 71
2017 HS-06 21 33 19 15 8 4 0 57 24 48

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 32 15 18 15 2 0 51 34 60
2019 HS-06 14 43 14 23 6 0 0 57 29 35
2018 HS 26 37 19 12 7 0 0 63 19 43
2018 HS-06 23 45 14 9 9 0 0 68 18 22
2017 HS 23 36 10 13 19 0 0 59 31 71
2017 HS-06 24 39 8 14 14 0 0 63 29 49

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 18 13 11 18 0 0 57 30 61
2019 HS-06 42 25 14 6 14 0 0 67 19 36
2018 HS 31 26 14 17 12 0 0 57 29 42
2018 HS-06 36 18 14 14 18 0 0 55 32 22
2017 HS 32 25 13 11 12 1 6 62 25 71
2017 HS-06 45 20 6 14 8 0 6 70 24 49

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 21 23 18 8 0 0 51 26 61
2019 HS-06 25 25 25 17 8 0 0 50 25 36
2018 HS 29 31 14 12 14 0 0 60 26 42
2018 HS-06 23 36 18 5 18 0 0 59 23 22
2017 HS 17 29 24 14 14 0 3 47 29 72
2017 HS-06 18 37 22 12 10 0 0 55 22 49

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 43 30 13 7 3 0 3 76 10 60
2019 HS-06 44 28 19 6 3 0 0 72 8 36
2018 HS 43 43 10 2 2 0 0 86 5 42
2018 HS-06 50 41 5 0 5 0 0 91 5 22
2017 HS 36 29 18 4 3 1 9 72 8 72
2017 HS-06 43 31 8 4 2 2 10 84 7 49

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 17 23 17 23 0 2 36 41 60
2019 HS-06 6 22 31 17 25 0 0 28 42 36
2018 HS 10 29 19 21 21 0 0 38 43 42
2018 HS-06 5 32 14 23 27 0 0 36 50 22
2017 HS 10 21 26 18 22 0 3 31 41 72
2017 HS-06 10 24 29 18 18 0 0 35 37 49

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 55 10 10 2 2 0 22 83 4 60
2019 HS-06 56 11 8 0 3 0 22 86 4 36
2018 HS 60 19 2 2 2 0 14 92 5 43
2018 HS-06 59 18 5 5 5 0 9 85 10 22
2017 HS 50 19 6 0 3 1 22 89 4 70
2017 HS-06 53 18 8 0 2 0 18 88 3 49

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 37 35 18 3 5 0 2 73 8 60
2019 HS-06 31 43 20 0 6 0 0 74 6 35
2018 HS 37 40 14 5 2 0 2 79 7 43
2018 HS-06 32 50 9 9 0 0 0 82 9 22
2017 HS 33 31 17 12 4 0 3 66 16 71
2017 HS-06 38 33 17 6 6 0 0 71 13 48

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 30 17 12 7 2 0 64 19 60
2019 HS-06 37 29 20 9 3 3 0 68 12 35
2018 HS 29 44 15 7 2 2 0 75 10 41
2018 HS-06 32 55 5 5 5 0 0 86 9 22
2017 HS 21 35 20 13 9 0 3 57 22 70
2017 HS-06 25 35 19 8 10 0 2 62 19 48

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 37 15 8 3 0 2 73 12 60
2019 HS-06 43 37 11 9 0 0 0 80 9 35
2018 HS 19 55 12 12 0 2 0 76 12 42
2018 HS-06 23 59 9 9 0 0 0 82 9 22
2017 HS 28 31 21 7 9 0 5 62 16 71
2017 HS-06 31 31 21 8 6 0 2 64 15 48

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 42 23 20 7 7 0 2 66 14 60
2019 HS-06 44 31 17 6 3 0 0 75 8 36
2018 HS 36 31 21 10 2 0 0 67 12 42
2018 HS-06 45 32 18 0 5 0 0 77 5 22
2017 HS 37 33 8 12 6 0 5 73 18 70
2017 HS-06 46 29 6 10 4 0 4 78 15 48

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 28 35 17 10 10 0 0 63 20 60
2019 HS-06 23 43 17 9 9 0 0 66 17 35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 45 35 13 3 2 0 2 81 5 60
2019 HS-06 40 43 11 3 3 0 0 83 6 35
2018 HS 36 38 19 7 0 0 0 74 7 42
2018 HS-06 36 45 18 0 0 0 0 82 0 22
2017 HS 40 32 14 9 3 0 3 73 12 70
2017 HS-06 49 26 15 6 2 0 2 76 9 47

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 51 18 16 11 3 0 0 69 15 61
2019 HS-06 50 22 14 14 0 0 0 72 14 36
2018 HS 44 29 15 12 0 0 0 73 12 41
2018 HS-06 45 27 9 18 0 0 0 73 18 22
2017 HS 47 25 17 7 3 0 1 73 10 71
2017 HS-06 51 27 12 6 2 0 2 79 8 49

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 66 16 5 0 5 2 7 89 5 61
2019 HS-06 72 17 3 0 3 3 3 94 3 36
2018 HS 54 24 15 5 0 0 2 80 5 41
2018 HS-06 55 32 9 5 0 0 0 86 5 22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 66 10 7 10 7 0 0 76 17 59
2019 HS-06 74 11 6 9 0 0 0 86 9 35
2018 HS 68 17 7 2 2 2 0 88 5 41
2018 HS-06 62 29 5 5 0 0 0 90 5 21
2017 HS 61 18 7 6 4 0 4 82 10 71
2017 HS-06 61 18 4 6 6 0 4 83 13 49

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 44 28 13 5 8 0 2 73 13 61
2019 HS-06 44 31 17 3 3 0 3 77 6 36
2018 HS 56 21 16 5 0 2 0 79 5 43
2018 HS-06 64 18 9 9 0 0 0 82 9 22
2017 HS 31 35 10 17 6 0 2 67 23 71
2017 HS-06 31 27 14 20 8 0 0 57 29 49

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 41 26 8 11 11 0 2 68 23 61
2019 HS-06 42 31 14 11 3 0 0 72 14 36
2018 HS 57 17 17 5 2 0 2 76 7 42
2018 HS-06 59 14 14 9 5 0 0 73 14 22
2017 HS 47 20 12 11 11 0 0 66 22 71
2017 HS-06 55 10 6 14 14 0 0 65 29 49

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 46 5 2 2 2 0 44 91 6 57
2019 HS-06 46 6 0 0 3 0 46 95 5 35
2018 HS 49 7 5 2 2 0 35 86 7 43
2018 HS-06 41 14 5 5 0 0 36 86 7 22
2017 HS 42 19 1 3 4 0 31 88 10 71
2017 HS-06 39 20 2 2 4 0 33 88 9 49

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 75 8 3 5 2 0 7 89 7 61
2019 HS-06 72 11 6 3 0 0 8 91 3 36
2018 HS 66 20 10 0 0 0 5 90 0 41
2018 HS-06 67 29 5 0 0 0 0 95 0 21
2017 HS 59 21 6 1 3 0 10 89 5 71
2017 HS-06 59 18 6 2 4 0 10 86 7 49

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 74 13 3 3 3 0 3 90 7 61
2019 HS-06 81 8 0 6 3 0 3 91 9 36
2018 HS 70 14 7 2 2 0 5 88 5 43
2018 HS-06 86 9 0 0 0 0 5 100 0 22
2017 HS 61 23 6 3 3 0 6 88 6 71
2017 HS-06 59 20 6 2 4 0 8 87 7 49

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 51 33 11 0 5 0 0 84 5 61
2019 HS-06 50 39 6 0 6 0 0 89 6 36
2018 HS 50 26 14 5 2 0 2 78 7 42
2018 HS-06 59 23 14 5 0 0 0 82 5 22
2017 HS 44 31 15 3 7 0 0 75 10 71
2017 HS-06 35 35 18 4 8 0 0 69 12 49

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 41 30 8 8 0 0 54 16 61
2019 HS-06 11 47 33 8 0 0 0 58 8 36
2018 HS 26 33 29 10 2 0 0 60 12 42
2018 HS-06 24 38 29 10 0 0 0 62 10 21
2017 HS 10 33 43 8 5 0 0 43 14 72
2017 HS-06 10 45 37 6 2 0 0 55 8 49

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 5 18 45 20 12 0 0 32 23 60
2019 HS-06 0 20 46 26 9 0 0 34 20 35
2018 HS 10 12 26 36 17 0 0 52 21 42
2018 HS-06 10 14 14 43 19 0 0 62 24 21
2017 HS 8 14 46 16 14 1 0 31 22 72
2017 HS-06 6 16 41 18 18 0 0 37 22 49
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 43 21 15 13 8 0 0 43 57 61
2019 HS-06 50 17 19 11 3 0 0 50 50 36
2018 HS 42 19 23 7 9 0 0 42 58 43
2018 HS-06 45 23 18 5 9 0 0 45 55 22
2017 HS 47 14 17 14 4 1 3 49 51 71
2017 HS-06 54 6 21 15 0 2 2 57 43 48

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 60 40 35
2019 HS-06 50 50 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 34 66 35
2019 HS-06 39 61 18
2018 HS 46 54 24
2018 HS-06 50 50 12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 46 17 7 12 3 0 15 74 18 59
2019 HS-06 53 22 6 0 0 0 19 93 0 36
2018 HS 68 8 3 10 8 3 3 79 18 40
2018 HS-06 71 10 0 14 0 0 5 85 15 21

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 9 14 14 23 34 6 0 24 61 35
2019 HS-06 17 17 17 17 22 11 0 38 44 18
2018 HS 17 25 13 17 25 0 4 43 43 24
2018 HS-06 36 18 0 9 36 0 0 55 45 11
2017 HS 17 18 11 6 28 6 14 43 42 35
2017 HS-06 20 15 15 5 25 10 10 44 38 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 3 12 15 21 47 3 0 15 70 34
2019 HS-06 6 12 18 18 47 0 0 18 65 17
2018 HS 8 8 13 25 46 0 0 17 71 24
2018 HS-06 18 9 9 36 27 0 0 27 64 11
2017 HS 6 9 9 11 51 0 15 17 73 35
2017 HS-06 5 15 5 10 60 0 5 21 74 20
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