2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - PH

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 53 13 7 0 0 0 80 7 15
2018 PH 21 57 14 7 0 0 0 79 7 14
2017 PH 28 47 15 9 0 0 0 75 9 21
2017 PH-01 55 18 9 18 0 0 0 73 18 11
2014 PH 42 49 5 0 0 5 0 95 0 21
2011 PH 50 29 14 7 0 0 0 79 7 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 40 33 7 0 0 0 60 7 15
2018 PH 21 50 14 14 0 0 0 71 14 14
2017 PH 14 47 25 10 5 0 0 61 15 21
2017 PH-01 27 27 27 9 9 0 0 55 18 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 47 47 7 0 0 0 0 93 0 15
2018 PH 43 57 0 0 0 0 0 100 0 14
2017 PH 50 45 5 0 0 0 0 95 0 20
2017 PH-01 60 30 10 0 0 0 0 90 0 10
2014 PH 67 33 0 0 0 0 0 100 0 21
2011 PH 43 57 0 0 0 0 0 100 0 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 53 7 7 0 0 0 87 7 15
2018 PH 21 57 14 7 0 0 0 79 7 14
2017 PH 39 51 10 0 0 0 0 90 0 20
2017 PH-01 60 30 10 0 0 0 0 90 0 10
2014 PH 43 52 5 0 0 0 0 95 0 21
2011 PH 64 29 0 7 0 0 0 93 7 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 33 33 7 0 0 0 60 7 15
2018 PH 38 15 23 23 0 0 0 54 23 13
2017 PH 23 43 29 5 0 0 0 67 5 21
2017 PH-01 27 36 27 9 0 0 0 64 9 11
2014 PH 37 20 24 19 0 0 0 57 19 21
2011 PH 21 43 21 14 0 0 0 64 14 14

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 33 33 7 0 0 0 60 7 15
2018 PH 29 21 14 36 0 0 0 50 36 14
2017 PH 24 50 25 0 0 0 0 75 0 20
2017 PH-01 30 40 30 0 0 0 0 70 0 10
2014 PH 37 30 19 9 5 0 0 67 14 21
2011 PH 31 54 8 0 8 0 0 85 8 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 20 20 7 13 13 0 54 23 15
2018 PH 29 36 14 7 7 7 0 69 15 14
2017 PH 19 34 33 5 10 0 0 53 15 21
2017 PH-01 27 18 45 0 9 0 0 45 9 11
2014 PH 28 34 19 5 9 0 5 65 15 21
2011 PH 21 36 29 7 7 0 0 57 14 14
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 27 33 7 0 0 0 60 7 15

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 36 29 29 7 0 0 0 64 7 14
2018 PH 38 23 23 8 0 8 0 67 8 13
2017 PH 19 43 14 19 5 0 0 62 24 21
2017 PH-01 27 27 18 18 9 0 0 55 27 11
2014 PH 43 30 14 14 0 0 0 72 14 21
2011 PH 31 62 8 0 0 0 0 92 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 40 13 20 0 0 0 67 20 15
2018 PH 31 23 23 23 0 0 0 54 23 13
2017 PH 14 42 20 15 9 0 0 56 24 21
2017 PH-01 9 45 18 18 9 0 0 55 27 11
2014 PH 28 43 9 20 0 0 0 71 20 21
2011 PH 42 50 0 0 8 0 0 92 8 12

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 40 20 0 7 0 0 73 7 15
2018 PH 31 23 31 8 0 8 0 58 8 13
2017 PH 19 57 9 5 10 0 0 76 15 21
2017 PH-01 18 55 9 9 9 0 0 73 18 11
2014 PH 38 29 24 9 0 0 0 67 9 21

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 27 13 13 13 7 0 57 29 15
2018 PH 29 21 29 7 0 14 0 58 8 14
2017 PH 33 43 9 9 0 5 0 80 10 21
2017 PH-01 36 36 9 9 0 9 0 80 10 11
2014 PH 19 28 19 14 11 9 0 52 27 21
2011 PH 14 29 36 0 14 7 0 46 15 14

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 40 13 20 13 0 0 53 33 15
2018 PH 21 29 29 21 0 0 0 50 21 14
2017 PH 5 53 19 19 5 0 0 57 24 21
2017 PH-01 9 45 9 27 9 0 0 55 36 11
2014 PH 19 23 23 25 5 5 0 44 31 21
2011 PH 7 50 14 14 14 0 0 57 29 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 20 33 13 13 7 0 36 29 15
2018 PH 14 29 21 21 7 7 0 46 31 14
2017 PH 0 53 14 24 9 0 0 53 33 21
2017 PH-01 0 45 9 27 18 0 0 45 45 11
2014 PH 14 23 28 9 15 9 0 41 27 21
2011 PH 0 50 29 14 7 0 0 50 21 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 27 13 13 33 0 0 40 47 15
2018 PH 7 21 29 7 36 0 0 29 43 14
2017 PH 0 48 19 19 14 0 0 48 33 21
2017 PH-01 0 45 27 9 18 0 0 45 27 11
2014 PH 5 34 15 15 21 10 0 44 40 20
2011 PH 0 29 43 14 14 0 0 29 29 14
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 20 33 33 0 0 0 33 33 15
2018 PH 0 50 29 14 7 0 0 50 21 14
2017 PH 5 42 29 19 5 0 0 47 24 21
2017 PH-01 9 45 18 18 9 0 0 55 27 11
2014 PH 19 33 19 25 5 0 0 52 30 21
2011 PH 14 50 7 21 7 0 0 64 29 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 80 7 0 7 0 0 87 7 15
2018 PH 7 57 21 7 7 0 0 64 14 14
2017 PH 19 53 19 5 5 0 0 72 9 21
2017 PH-01 18 64 9 0 9 0 0 82 9 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 47 7 33 7 7 0 0 53 13 15
2018 PH 31 38 23 0 0 8 0 75 0 13
2017 PH 9 37 35 9 9 0 0 47 19 21
2017 PH-01 9 45 18 18 9 0 0 55 27 11
2014 PH 24 38 23 15 0 0 0 61 15 21
2011 PH 31 54 8 8 0 0 0 85 8 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 20 40 13 7 0 0 40 20 15
2018 PH 7 57 21 14 0 0 0 64 14 14
2017 PH 9 49 23 14 5 0 0 58 19 21
2017 PH-01 18 45 18 9 9 0 0 64 18 11
2014 PH 19 24 24 25 5 0 4 44 31 21
2011 PH 21 50 21 0 7 0 0 71 7 14

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 13 13 27 27 0 0 33 53 15
2018 PH 14 36 14 29 7 0 0 50 36 14
2017 PH 15 24 15 29 10 0 6 42 42 20
2017 PH-01 27 27 0 27 18 0 0 55 45 11
2014 PH 23 9 9 30 24 4 0 34 56 21
2011 PH 21 43 21 7 7 0 0 64 14 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 7 13 0 47 0 27 18 64 15
2018 PH 14 7 0 7 50 0 21 27 73 14
2017 PH 5 14 14 5 33 0 29 26 54 21
2017 PH-01 9 9 9 0 55 0 18 22 67 11
2014 PH 14 5 5 30 38 0 9 21 74 21
2011 PH 7 0 21 21 36 0 14 8 67 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 60 7 20 7 0 0 7 71 7 15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 13 7 13 7 0 27 64 27 15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 20 27 13 20 0 7 36 36 15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 13 27 7 27 0 13 31 38 15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 27 7 13 27 0 13 46 46 15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 60 20 0 0 0 0 20 100 0 15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 67 20 0 0 0 0 13 100 0 15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 73 7 0 0 0 0 20 100 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 60 20 13 0 0 0 67 13 15
2018 PH 0 57 29 7 7 0 0 57 14 14
2017 PH 10 49 16 20 5 0 0 59 25 20
2017 PH-01 20 40 10 20 10 0 0 60 30 10
2014 PH 14 53 23 0 5 0 5 71 5 21
2011 PH 43 36 0 21 0 0 0 79 21 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 47 27 13 7 0 0 53 20 15
2018 PH 14 43 21 7 7 0 7 62 15 14
2017 PH 20 29 31 20 0 0 0 49 20 20
2017 PH-01 40 20 10 30 0 0 0 60 30 10
2014 PH 19 34 38 9 0 0 0 53 9 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 47 13 27 0 0 0 60 27 15
2018 PH 29 21 21 7 21 0 0 50 29 14
2017 PH 10 39 21 20 10 0 0 49 30 20
2017 PH-01 20 50 0 10 20 0 0 70 30 10
2014 PH 23 24 28 25 0 0 0 47 25 21
2011 PH 36 50 7 7 0 0 0 86 7 14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 53 7 27 0 0 0 67 27 15
2018 PH 29 36 14 14 7 0 0 64 21 14
2017 PH 0 47 33 10 5 0 6 50 16 21
2017 PH-01 0 55 27 9 9 0 0 55 18 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 40 7 13 0 7 0 79 14 15
2018 PH 21 43 21 14 0 0 0 64 14 14
2017 PH 33 23 25 9 10 0 0 56 19 21
2017 PH-01 45 18 18 9 9 0 0 64 18 11
2014 PH 37 28 20 5 5 0 5 69 10 21
2011 PH 43 50 7 0 0 0 0 93 0 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 20 40 7 0 0 0 53 7 15
2018 PH 25 50 17 0 8 0 0 75 8 12
2017 PH 38 39 19 0 5 0 0 77 5 21
2017 PH-01 55 27 9 0 9 0 0 82 9 11
2014 PH 43 33 20 5 0 0 0 75 5 21
2011 PH 31 46 15 8 0 0 0 77 8 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 13 13 0 13 20 0 67 17 15
2017 PH 14 14 23 9 10 9 20 40 27 21
2017 PH-01 9 18 18 18 9 9 18 38 38 11
2014 PH 9 19 23 11 19 5 14 35 36 21
2011 PH 29 21 29 0 14 0 7 54 15 14

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PH 13 67 20 15
2018 PH 23 62 15 13
2017 PH 5 76 19 21
2017 PH-01 9 91 0 11
2014 PH 19 57 24 21
2011 PH 7 64 29 14
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 47 13 7 0 0 0 80 7 15
2018 PH 36 29 36 0 0 0 0 64 0 14
2017 PH 19 61 9 5 0 0 6 85 5 21
2017 PH-01 27 64 0 9 0 0 0 91 9 11
2014 PH 53 33 9 5 0 0 0 86 5 21
2011 PH 50 21 21 7 0 0 0 71 7 14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 27 40 7 7 0 0 47 13 15
2018 PH 7 43 21 7 21 0 0 50 29 14
2017 PH 5 49 16 25 0 5 0 57 27 20
2017 PH-01 0 50 10 40 0 0 0 50 40 10
2014 PH 14 33 33 20 0 0 0 47 20 21
2011 PH 29 29 14 14 14 0 0 57 29 14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 0 20 40 33 7 0 0 40 20 15
2018 PH 7 36 36 21 0 0 0 21 43 14
2017 PH 5 29 39 19 9 0 0 28 33 21
2017 PH-01 9 36 27 18 9 0 0 27 45 11
2014 PH 0 20 28 38 9 5 0 49 21 21
2011 PH 21 0 36 36 7 0 0 43 21 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 27 47 13 7 0 0 20 33 15
2018 PH 21 21 36 21 0 0 0 21 43 14
2017 PH 10 40 21 24 0 5 0 26 52 20
2017 PH-01 18 36 18 27 0 0 0 27 55 11
2014 PH 9 19 43 19 9 0 0 28 28 21
2011 PH 14 14 36 29 7 0 0 36 29 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 7 40 20 7 0 7 29 29 15
2018 PH 21 29 14 21 7 7 0 31 54 14
2017 PH 15 28 29 23 5 0 0 28 43 21
2017 PH-01 9 36 27 18 9 0 0 27 45 11
2014 PH 15 14 33 24 14 0 0 38 30 21
2011 PH 29 14 36 7 14 0 0 21 43 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 0 33 40 7 0 13 54 8 15
2018 PH 7 7 29 29 21 0 7 54 15 14
2017 PH 0 5 44 28 19 0 5 49 5 21
2017 PH-01 0 9 45 18 18 0 9 40 10 11
2014 PH 6 14 28 38 14 0 0 52 20 21
2011 PH 7 7 29 50 7 0 0 57 14 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 40 27 13 0 0 0 13 60 15
2018 PH 36 36 21 0 0 7 0 0 77 14
2017 PH 25 33 23 14 5 0 0 19 58 21
2017 PH-01 18 45 9 27 0 0 0 27 64 11
2014 PH 15 24 37 9 14 0 0 24 39 21
2011 PH 7 29 43 21 0 0 0 21 36 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 53 20 20 0 0 0 20 60 15
2018 PH 29 29 7 21 7 7 0 31 62 14
2017 PH 14 29 23 20 9 0 5 31 45 21
2017 PH-01 27 18 45 9 0 0 0 9 45 11
2014 PH 20 19 28 19 14 0 0 33 39 21
2011 PH 14 29 21 7 29 0 0 36 43 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 13 47 7 13 0 0 20 33 15
2018 PH 29 14 36 14 7 0 0 21 43 14
2017 PH 19 5 48 23 5 0 0 28 24 21
2017 PH-01 18 9 45 27 0 0 0 27 27 11
2014 PH 11 9 38 24 5 14 0 33 23 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 40 27 7 0 0 0 7 67 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 13 40 27 7 0 0 27 33 15

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 33 7 20 13 0 0 60 33 15
2018 PH 29 36 36 0 0 0 0 64 0 14
2017 PH 23 39 14 14 10 0 0 62 24 21
2017 PH-01 27 36 9 18 9 0 0 64 27 11
2014 PH 28 25 19 19 9 0 0 53 28 21

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 27 13 20 7 0 0 60 27 15
2018 PH 23 62 15 0 0 0 0 85 0 13
2017 PH 28 67 0 5 0 0 0 95 5 21
2017 PH-01 45 45 0 9 0 0 0 91 9 11
2014 PH 28 29 23 19 0 0 0 58 19 21

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 47 20 7 0 0 0 73 7 15
2018 PH 21 43 36 0 0 0 0 64 0 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 20 27 13 0 13 0 54 15 15
2018 PH 36 43 21 0 0 0 0 79 0 14
2017 PH 23 48 19 0 0 9 0 79 0 21
2017 PH-01 36 45 9 0 0 9 0 90 0 11
2014 PH 38 39 19 0 0 5 0 80 0 21
2011 PH 36 29 36 0 0 0 0 64 0 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 21 14 57 7 0 0 0 36 7 14
2018 PH 43 29 29 0 0 0 0 71 0 14
2017 PH 28 48 24 0 0 0 0 76 0 21
2017 PH-01 36 45 18 0 0 0 0 82 0 11
2014 PH 47 30 14 5 0 5 0 80 5 21

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 60 0 13 0 0 0 87 13 15
2018 PH 50 36 14 0 0 0 0 86 0 14
2017 PH 37 58 5 0 0 0 0 95 0 21
2017 PH-01 36 55 9 0 0 0 0 91 0 11
2014 PH 42 34 5 19 0 0 0 76 19 21
2011 PH 43 43 14 0 0 0 0 86 0 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 27 27 20 13 0 0 40 33 15
2018 PH 7 43 21 29 0 0 0 50 29 14
2017 PH 5 34 28 9 19 5 0 41 30 21
2017 PH-01 9 36 18 0 27 9 0 50 30 11
2014 PH 19 19 24 34 5 0 0 38 39 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 27 13 20 0 0 7 64 21 15
2018 PH 36 29 21 7 7 0 0 64 14 14
2017 PH 20 34 31 5 0 10 0 60 5 20
2017 PH-01 30 40 30 0 0 0 0 70 0 10
2014 PH 23 44 9 14 0 9 0 74 16 21
2011 PH 29 21 21 0 7 21 0 64 9 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 33 27 13 0 0 0 60 13 15
2018 PH 36 29 36 0 0 0 0 64 0 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 33 27 0 7 13 7 58 8 15
2018 PH 14 29 29 14 0 7 7 50 17 14
2017 PH 15 29 20 10 15 5 6 50 28 20
2017 PH-01 20 50 10 0 20 0 0 70 20 10
2014 PH 5 34 23 19 5 9 5 46 27 21
2011 PH 14 29 14 14 14 7 7 50 33 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 73 0 20 0 0 0 80 20 15
2017 PH 9 72 5 9 5 0 0 81 14 21
2017 PH-01 9 73 0 18 0 0 0 82 18 11
2014 PH 18 47 9 14 11 0 0 66 25 21
2011 PH 36 29 7 21 7 0 0 64 29 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 33 7 27 7 0 0 60 33 15
2017 PH 5 43 20 23 9 0 0 47 33 21
2017 PH-01 0 55 18 27 0 0 0 55 27 11
2014 PH 33 24 9 15 19 0 0 56 34 21
2011 PH 29 14 7 36 14 0 0 43 50 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 53 20 7 0 0 0 73 7 15
2017 PH 23 57 5 9 5 0 0 81 15 21
2017 PH-01 36 55 0 9 0 0 0 91 9 11
2014 PH 42 39 19 0 0 0 0 81 0 21

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 73 20 0 0 7 0 0 93 7 15
2017 PH 52 20 19 5 5 0 0 72 9 21
2017 PH-01 55 18 18 0 9 0 0 73 9 11
2014 PH 61 9 20 5 5 0 0 70 9 21
2011 PH 57 29 0 7 7 0 0 86 14 14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 73 13 7 0 7 0 0 87 7 15
2017 PH 51 9 10 9 5 0 15 72 17 21
2017 PH-01 73 18 0 0 9 0 0 91 9 11
2014 PH 75 5 9 0 5 0 6 85 5 21
2011 PH 71 7 7 7 0 0 7 85 8 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 71 21 0 0 7 0 0 93 7 14
2017 PH 56 29 5 5 5 0 0 85 9 21
2017 PH-01 64 27 0 0 9 0 0 91 9 11
2014 PH 75 0 9 5 5 0 6 80 10 21
2011 PH 85 8 0 0 0 0 8 100 0 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 20 7 7 7 33 7 67 22 15

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 60 27 0 13 0 0 0 87 13 15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 53 27 7 13 0 0 0 80 13 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 7 13 7 13 20 7 55 27 15
2018 PH 43 7 21 0 0 21 7 70 0 14
2017 PH 28 34 19 0 5 9 5 72 5 21
2017 PH-01 27 36 27 0 9 0 0 64 9 11
2014 PH 19 34 19 5 4 9 9 65 11 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 13 27 20 0 0 0 53 20 15
2018 PH 57 14 21 7 0 0 0 71 7 14
2017 PH 28 63 0 0 5 5 0 95 5 21
2017 PH-01 27 64 0 0 9 0 0 91 9 11
2014 PH 33 30 38 0 0 0 0 62 0 21
2011 PH 29 64 7 0 0 0 0 93 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PH 0 100 15
2018 PH 0 100 14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 0 13 20 0 27 13 44 33 15
2018 PH 36 0 14 0 0 36 14 71 0 14
2017 PH 14 43 14 0 5 19 5 75 7 21
2017 PH-01 18 55 18 0 0 9 0 80 0 11
2014 PH 23 20 19 0 0 24 14 70 0 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 20 33 13 0 7 7 46 15 15
2018 PH 50 29 14 0 0 0 7 85 0 14
2017 PH 23 62 5 0 5 5 0 89 6 21
2017 PH-01 27 64 9 0 0 0 0 91 0 11
2014 PH 37 30 28 0 0 5 0 70 0 21
2011 PH 50 29 21 0 0 0 0 79 0 14

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PH 0 100 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 53 27 7 7 7 0 0 80 13 15
2018 PH 46 23 31 0 0 0 0 69 0 13
2017 PH 23 43 24 9 0 0 0 67 9 21
2017 PH-01 18 45 18 18 0 0 0 64 18 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 27 47 0 0 0 0 53 0 15
2018 PH 36 43 21 0 0 0 0 79 0 14
2017 PH 14 42 20 10 9 5 0 59 20 21
2017 PH-01 18 64 9 0 9 0 0 82 9 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 27 20 27 13 0 0 40 40 15
2018 PH 7 36 21 29 7 0 0 43 36 14
2017 PH 19 19 39 19 5 0 0 38 23 21
2017 PH-01 27 9 27 27 9 0 0 36 36 11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 7 20 20 13 0 7 43 36 15
2018 PH 29 36 14 7 14 0 0 64 21 14
2017 PH 19 14 33 9 19 0 6 35 31 21
2017 PH-01 36 9 18 18 18 0 0 45 36 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 13 20 33 7 27 0 0 33 33 15
2018 PH 0 7 50 29 14 0 0 7 43 14
2017 PH 0 23 33 20 23 0 0 23 43 21
2017 PH-01 0 27 36 0 36 0 0 27 36 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 21 29 29 0 7 0 14 58 8 14
2018 PH 29 14 36 7 7 7 0 46 15 14
2017 PH 19 28 24 9 9 0 11 52 21 21
2017 PH-01 27 27 18 18 9 0 0 55 27 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 0 33 20 13 33 0 0 33 47 15
2018 PH 0 21 7 21 50 0 0 21 71 14
2017 PH 0 14 19 15 47 5 0 15 66 21
2017 PH-01 0 18 27 9 45 0 0 18 55 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 60 13 13 0 7 0 7 79 7 15
2018 PH 43 14 21 0 14 0 7 62 15 14
2017 PH 33 19 23 5 5 0 15 61 11 21
2017 PH-01 45 9 27 9 9 0 0 55 18 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 27 33 0 7 0 0 60 7 15
2018 PH 36 21 21 14 7 0 0 57 21 14
2017 PH 14 33 33 0 15 0 6 50 16 21
2017 PH-01 27 36 27 0 9 0 0 64 9 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 7 40 33 7 7 0 7 50 14 15
2018 PH 36 21 29 7 7 0 0 57 14 14
2017 PH 19 28 29 9 9 0 6 50 20 21
2017 PH-01 27 27 27 9 9 0 0 55 18 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 33 13 20 0 0 7 64 21 15
2018 PH 43 21 14 7 14 0 0 64 21 14
2017 PH 23 19 19 19 9 5 6 47 31 21
2017 PH-01 27 18 18 18 18 0 0 45 36 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 20 20 7 7 0 7 64 14 15
2018 PH 50 7 14 21 7 0 0 57 29 14
2017 PH 37 29 9 9 15 0 0 67 24 21
2017 PH-01 36 27 9 18 9 0 0 64 27 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 20 13 13 7 0 7 64 21 15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 33 13 40 7 7 0 0 47 13 15
2018 PH 29 21 29 7 14 0 0 50 21 14
2017 PH 33 39 9 5 15 0 0 71 19 21
2017 PH-01 45 36 9 0 9 0 0 82 9 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 27 27 20 13 13 0 0 53 27 15
2018 PH 43 36 0 14 7 0 0 79 21 14
2017 PH 19 43 23 5 5 0 6 65 10 21
2017 PH-01 18 55 18 9 0 0 0 73 9 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 73 13 0 0 7 0 7 93 7 15
2018 PH 57 21 7 0 7 7 0 85 8 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 67 20 7 0 0 0 7 93 0 15
2018 PH 85 0 8 0 0 0 8 92 0 13
2017 PH 70 9 5 5 5 0 6 84 11 21
2017 PH-01 73 9 9 9 0 0 0 82 9 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 40 27 7 7 0 0 60 13 15
2018 PH 43 21 29 7 0 0 0 64 7 14
2017 PH 37 37 5 15 0 0 6 79 16 21
2017 PH-01 45 27 9 18 0 0 0 73 18 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 33 20 0 0 0 7 79 0 15
2018 PH 50 29 14 7 0 0 0 79 7 14
2017 PH 42 33 5 15 0 0 6 79 16 21
2017 PH-01 45 36 0 18 0 0 0 82 18 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 13 7 0 7 0 33 80 10 15
2018 PH 50 14 0 14 0 0 21 82 18 14
2017 PH 34 20 10 5 0 0 32 79 7 20
2017 PH-01 50 10 20 0 0 0 20 75 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 80 13 0 0 0 0 7 100 0 15
2018 PH 71 21 7 0 0 0 0 93 0 14
2017 PH 56 24 5 5 0 0 11 90 5 21
2017 PH-01 64 18 9 9 0 0 0 82 9 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 87 7 0 0 0 0 7 100 0 15
2018 PH 77 8 8 0 8 0 0 85 8 13
2017 PH 65 9 10 5 0 0 11 83 5 21
2017 PH-01 82 9 0 9 0 0 0 91 9 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 60 33 7 0 0 0 0 93 0 15
2018 PH 57 14 7 14 0 7 0 77 15 14
2017 PH 37 43 5 0 5 0 11 90 5 21
2017 PH-01 64 36 0 0 0 0 0 100 0 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 20 27 40 7 7 0 0 47 13 15
2018 PH 0 29 50 21 0 0 0 29 21 14
2017 PH 5 42 34 19 0 0 0 47 19 21
2017 PH-01 9 36 27 27 0 0 0 45 27 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 14 21 29 36 0 0 0 36 36 14
2018 PH 7 21 57 14 0 0 0 14 29 14
2017 PH 10 19 53 19 0 0 0 19 29 21
2017 PH-01 9 36 45 9 0 0 0 9 45 11
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 40 20 27 0 13 0 0 40 60 15
2018 PH 36 50 7 0 7 0 0 36 64 14
2017 PH 34 37 0 9 19 0 0 34 66 21
2017 PH-01 27 55 0 9 9 0 0 27 73 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PH 53 7 13 7 7 7 7 69 15 15
2018 PH 50 0 14 7 7 0 21 64 18 14

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PH 7 14 14 14 29 7 14 27 55 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PH 7 0 14 28 36 0 14 8 75 14
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