2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 35 29 6 6 0 0 59 12 17
2018 SC 14 57 7 7 14 0 0 71 21 14
2017 SC 21 36 22 6 11 4 0 59 18 29
2017 SC-04 20 29 28 6 11 6 0 52 18 18
2014 SC 20 55 7 10 7 0 0 75 17 43
2014 SC-04 10 57 14 5 14 0 0 67 19 21
2011 SC 41 37 11 7 4 0 0 78 11 27
2011 SC-04 30 50 10 0 10 0 0 80 10 10
2008 SC 54 38 0 8 0 0 0 92 8 24
2008 SC-04 18 64 0 18 0 0 0 82 18 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 41 24 12 6 0 0 59 18 17
2018 SC 7 33 13 20 27 0 0 40 47 15
2017 SC 15 25 13 24 23 0 0 40 47 29
2017 SC-04 20 17 11 28 23 0 0 37 51 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 44 38 19 0 0 0 0 81 0 16
2018 SC 20 47 13 13 7 0 0 67 20 15
2017 SC 36 30 17 10 8 0 0 66 17 29
2017 SC-04 26 40 17 11 6 0 0 66 17 18
2014 SC 55 30 7 5 2 0 0 85 7 43
2014 SC-04 43 33 10 10 5 0 0 76 14 21
2011 SC 56 37 0 4 4 0 0 93 7 27
2011 SC-04 40 50 0 0 10 0 0 90 10 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 47 24 0 0 0 0 76 0 17
2018 SC 33 47 7 7 7 0 0 80 13 15
2017 SC 32 32 19 9 8 0 0 64 17 29
2017 SC-04 37 23 23 11 6 0 0 60 17 18
2014 SC 46 34 7 5 5 2 0 82 10 43
2014 SC-04 38 33 10 10 5 5 0 75 15 21
2011 SC 44 41 7 4 4 0 0 85 7 27
2011 SC-04 40 50 0 0 10 0 0 90 10 10
2008 SC 58 38 0 4 0 0 0 96 4 24
2008 SC-04 18 73 0 9 0 0 0 91 9 11

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 29 35 12 18 0 0 35 29 17
2018 SC 7 33 13 13 33 0 0 40 47 15
2017 SC 12 32 4 15 38 0 0 44 53 29
2017 SC-04 11 31 0 23 34 0 0 43 57 18
2014 SC 22 37 12 5 25 0 0 59 30 43
2014 SC-04 14 43 10 10 24 0 0 57 33 21
2011 SC 35 27 19 8 12 0 0 62 19 26
2011 SC-04 0 40 30 0 30 0 0 40 30 10

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 24 24 24 18 0 0 35 41 17
2018 SC 13 20 13 33 20 0 0 33 53 15
2017 SC 8 30 0 21 41 0 0 38 62 29
2017 SC-04 6 32 0 23 40 0 0 37 63 18
2014 SC 14 41 11 17 17 0 0 54 35 43
2014 SC-04 5 52 10 24 10 0 0 57 33 21
2011 SC 35 23 4 27 12 0 0 58 38 26
2011 SC-04 0 20 0 50 30 0 0 20 80 10
2008 SC 39 30 9 17 4 0 0 70 22 23
2008 SC-04 10 30 10 40 10 0 0 40 50 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 29 24 18 6 0 0 53 24 17
2018 SC 13 20 40 13 13 0 0 33 27 15
2017 SC 15 23 28 4 26 0 4 40 31 29
2017 SC-04 11 15 40 6 23 0 6 27 30 18
2014 SC 34 28 10 9 20 0 0 61 29 43
2014 SC-04 29 38 14 5 14 0 0 67 19 21
2011 SC 31 12 27 15 15 0 0 42 31 26
2011 SC-04 10 30 20 20 20 0 0 40 40 10
2008 SC 30 26 22 17 4 0 0 57 22 23
2008 SC-04 10 20 30 40 0 0 0 30 40 10
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 35 24 6 18 0 0 53 24 17

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 29 29 0 12 0 0 59 12 17
2018 SC 13 47 20 0 20 0 0 60 20 15
2017 SC 23 29 26 0 23 0 0 51 23 29
2017 SC-04 23 37 17 0 23 0 0 60 23 18
2014 SC 25 40 7 12 15 0 0 65 27 43
2014 SC-04 5 48 10 14 24 0 0 52 38 21
2011 SC 30 33 11 7 15 0 4 65 23 27
2011 SC-04 20 30 10 20 10 0 10 56 33 10
2008 SC 46 29 8 13 4 0 0 75 17 24
2008 SC-04 36 18 9 27 9 0 0 55 36 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 24 24 12 12 0 0 53 24 17
2018 SC 20 20 20 33 7 0 0 40 40 15
2017 SC 28 28 28 8 8 0 0 57 15 29
2017 SC-04 34 37 17 6 6 0 0 71 11 18
2014 SC 23 35 12 15 15 0 0 58 30 43
2014 SC-04 5 33 19 24 19 0 0 38 43 21
2011 SC 26 37 11 15 11 0 0 63 26 27
2011 SC-04 20 30 20 20 10 0 0 50 30 10
2008 SC 50 33 0 8 8 0 0 83 17 24
2008 SC-04 36 27 0 18 18 0 0 64 36 11

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 24 24 24 0 0 0 53 24 17
2018 SC 14 36 7 0 43 0 0 50 43 14
2017 SC 21 27 15 19 19 0 0 47 38 29
2017 SC-04 23 31 11 23 11 0 0 54 34 18
2014 SC 28 35 15 7 15 0 0 63 22 43
2014 SC-04 5 38 24 10 24 0 0 43 33 21

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 24 18 29 24 0 0 29 53 17
2018 SC 0 33 7 27 33 0 0 33 60 15
2017 SC 0 38 8 11 41 0 2 39 53 29
2017 SC-04 0 37 6 6 51 0 0 37 57 18
2014 SC 16 26 10 19 30 0 0 41 49 43
2014 SC-04 10 14 19 29 29 0 0 24 57 21
2011 SC 26 26 7 19 19 4 0 54 38 27
2011 SC-04 0 10 10 30 40 10 0 11 78 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 12 24 29 29 0 0 18 59 17
2018 SC 0 27 7 20 47 0 0 27 67 15
2017 SC 4 23 4 9 58 0 2 27 69 29
2017 SC-04 6 26 0 11 57 0 0 32 68 18
2014 SC 20 12 12 17 40 0 0 31 56 43
2014 SC-04 10 10 19 24 38 0 0 19 62 21
2011 SC 33 15 7 11 33 0 0 48 44 27
2011 SC-04 0 10 10 0 80 0 0 10 80 10
2008 SC 29 29 17 8 17 0 0 58 25 24
2008 SC-04 9 27 9 18 36 0 0 36 55 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 6 12 29 35 0 6 19 69 17
2018 SC 0 20 13 0 67 0 0 20 67 15
2017 SC 4 15 11 11 57 0 2 19 69 29
2017 SC-04 6 20 6 17 51 0 0 26 68 18
2014 SC 12 22 10 19 37 0 0 34 56 43
2014 SC-04 10 14 14 29 33 0 0 24 62 21
2011 SC 22 26 4 11 30 7 0 52 44 27
2011 SC-04 0 10 0 10 70 10 0 11 89 10
2008 SC 25 33 4 17 17 4 0 61 35 24
2008 SC-04 0 27 0 36 36 0 0 27 73 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 12 12 41 29 0 0 18 71 17
2018 SC 0 27 0 20 53 0 0 27 73 15
2017 SC 4 17 11 10 58 0 0 21 68 29
2017 SC-04 6 14 11 11 57 0 0 20 69 18
2014 SC 13 25 7 15 37 2 0 39 53 43
2014 SC-04 10 19 14 24 29 5 0 30 55 21
2011 SC 30 19 4 19 30 0 0 48 48 27
2011 SC-04 0 10 0 20 70 0 0 10 90 10
2008 SC 30 22 9 22 17 0 0 52 39 23
2008 SC-04 10 10 0 40 40 0 0 20 80 10
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 53 29 0 12 0 0 59 12 17
2018 SC 0 33 7 27 33 0 0 33 60 15
2017 SC 17 25 17 11 30 0 0 42 41 29
2017 SC-04 26 17 11 11 34 0 0 43 46 18
2014 SC 15 32 19 20 15 0 0 46 35 43
2014 SC-04 5 29 29 24 14 0 0 33 38 21
2011 SC 11 52 11 11 15 0 0 63 26 27
2011 SC-04 0 30 20 20 30 0 0 30 50 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 29 35 6 12 0 0 47 18 17
2018 SC 7 40 13 27 13 0 0 47 40 15
2017 SC 10 47 15 15 13 0 0 57 28 29
2017 SC-04 15 46 11 17 11 0 0 60 29 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 59 0 24 6 0 0 71 29 17
2018 SC 13 40 13 27 7 0 0 53 33 15
2017 SC 30 28 19 15 8 0 0 59 23 29
2017 SC-04 40 26 17 11 6 0 0 66 17 18
2014 SC 24 42 12 4 17 0 0 66 22 43
2014 SC-04 5 43 19 5 29 0 0 48 33 21
2011 SC 22 41 19 11 7 0 0 63 19 27
2011 SC-04 30 30 20 10 10 0 0 60 20 10
2008 SC 29 46 13 8 4 0 0 75 13 24
2008 SC-04 9 45 27 9 9 0 0 55 18 11

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 29 6 18 18 0 0 59 35 17
2018 SC 13 13 0 27 47 0 0 27 73 15
2017 SC 8 36 4 34 19 0 0 44 53 29
2017 SC-04 6 37 6 34 17 0 0 43 51 18
2014 SC 20 35 14 13 17 0 0 55 31 43
2014 SC-04 14 52 10 14 10 0 0 67 24 21
2011 SC 22 41 4 26 7 0 0 63 33 27
2011 SC-04 0 50 0 40 10 0 0 50 50 10
2008 SC 33 25 13 21 8 0 0 58 29 24
2008 SC-04 0 36 18 36 9 0 0 36 45 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 18 18 18 41 0 0 24 59 17
2018 SC 7 14 7 14 57 0 0 21 71 14
2017 SC 4 32 4 8 53 0 0 36 60 29
2017 SC-04 6 31 0 6 57 0 0 37 63 18
2014 SC 8 37 10 22 24 0 0 45 46 43
2014 SC-04 5 43 5 24 24 0 0 48 48 21
2011 SC 15 33 22 11 19 0 0 48 30 27
2011 SC-04 0 30 10 10 50 0 0 30 60 10
2008 SC 33 33 8 13 8 4 0 70 22 24
2008 SC-04 9 27 18 27 18 0 0 36 45 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 24 6 29 35 0 0 29 65 17
2018 SC 0 14 7 7 71 0 0 14 79 14
2017 SC 8 13 12 30 34 0 4 22 66 29
2017 SC-04 6 15 11 28 34 0 6 21 66 18
2014 SC 4 15 20 19 30 0 12 22 56 43
2014 SC-04 5 14 24 24 24 0 10 21 53 21
2011 SC 11 19 11 26 26 0 7 32 56 27
2011 SC-04 0 30 20 10 30 0 10 33 44 10
2008 SC 17 17 33 8 25 0 0 33 33 24
2008 SC-04 0 27 45 0 27 0 0 27 27 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 59 35 0 0 0 6 0 100 0 17

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 71 6 0 0 6 0 18 93 7 17

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 24 29 6 18 0 6 44 25 17

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 18 18 24 18 0 0 41 41 17

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 18 12 18 12 6 6 53 33 17

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 47 24 6 24 0 0 0 71 24 17

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 56 19 0 6 19 0 0 75 25 16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 63 0 0 25 0 6 6 71 29 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 25 31 19 13 13 0 0 56 25 16
2018 SC 7 20 13 27 33 0 0 27 60 15
2017 SC 12 34 17 8 26 0 4 47 35 29
2017 SC-04 11 43 6 6 29 0 6 58 36 18
2014 SC 15 30 12 29 15 0 0 45 44 43
2014 SC-04 0 38 14 33 14 0 0 38 48 21
2011 SC 30 22 15 15 19 0 0 52 33 27
2011 SC-04 0 30 0 30 40 0 0 30 70 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 25 19 19 25 13 0 0 44 38 16
2018 SC 13 20 20 13 33 0 0 33 47 15
2017 SC 19 30 17 4 30 0 0 49 34 29
2017 SC-04 23 26 17 0 34 0 0 49 34 18
2014 SC 16 32 10 17 25 0 0 48 42 43
2014 SC-04 5 24 14 29 29 0 0 29 57 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 35 18 29 6 0 0 47 35 17
2018 SC 7 33 7 27 27 0 0 40 53 15
2017 SC 14 28 21 15 23 0 0 42 38 29
2017 SC-04 15 28 17 17 23 0 0 43 40 18
2014 SC 8 45 20 12 15 0 0 53 27 43
2014 SC-04 5 38 33 14 10 0 0 43 24 21
2011 SC 37 33 7 11 11 0 0 70 22 27
2011 SC-04 0 30 20 20 30 0 0 30 50 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 41 24 6 12 6 0 56 19 17
2018 SC 0 29 14 0 57 0 0 29 57 14
2017 SC 8 31 9 15 38 0 0 38 53 29
2017 SC-04 6 26 11 17 40 0 0 32 57 18

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 29 18 12 6 0 0 65 18 17
2018 SC 0 47 13 20 20 0 0 47 40 15
2017 SC 23 36 11 15 15 0 0 59 30 29
2017 SC-04 23 31 11 11 23 0 0 54 34 18
2014 SC 23 35 17 5 20 0 0 58 25 43
2014 SC-04 14 38 24 10 14 0 0 52 24 21
2011 SC 41 33 4 15 7 0 0 74 22 27
2011 SC-04 0 50 10 20 20 0 0 50 40 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 31 50 19 0 0 0 0 81 0 16
2018 SC 33 33 27 7 0 0 0 67 7 15
2017 SC 38 34 26 0 2 0 0 72 2 29
2017 SC-04 46 31 23 0 0 0 0 77 0 18
2014 SC 41 32 18 6 3 0 0 74 9 42
2014 SC-04 40 40 10 5 5 0 0 80 10 20
2011 SC 37 44 7 11 0 0 0 81 11 27
2011 SC-04 20 50 20 10 0 0 0 70 10 10
2008 SC 50 42 4 0 4 0 0 92 4 24
2008 SC-04 45 45 9 0 0 0 0 91 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 24 35 6 6 0 12 47 13 17
2017 SC 17 23 6 11 26 4 13 48 45 29
2017 SC-04 17 26 6 11 23 6 11 52 41 18
2014 SC 21 13 17 4 17 2 24 47 29 43
2014 SC-04 5 5 24 0 24 5 38 17 42 21
2011 SC 22 22 26 7 7 4 11 52 17 27
2011 SC-04 0 30 20 20 10 0 20 38 38 10

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 SC 24 35 41 17
2018 SC 20 20 60 15
2017 SC 17 30 53 29
2017 SC-04 11 29 60 18
2014 SC 23 44 33 43
2014 SC-04 19 48 33 21
2011 SC 26 56 19 27
2011 SC-04 40 60 0 10
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 31 31 31 6 0 0 0 63 6 16
2018 SC 33 33 13 7 13 0 0 67 20 15
2017 SC 30 30 11 15 13 0 0 60 28 29
2017 SC-04 40 20 6 23 11 0 0 60 34 18
2014 SC 34 43 7 7 5 2 0 80 13 43
2014 SC-04 19 48 14 10 5 5 0 70 15 21
2011 SC 33 52 7 0 4 4 0 88 4 27
2011 SC-04 30 50 10 0 10 0 0 80 10 10
2008 SC 50 29 13 8 0 0 0 79 8 24
2008 SC-04 18 36 27 18 0 0 0 55 18 11

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 24 24 35 12 0 0 29 47 17
2018 SC 0 21 29 0 50 0 0 21 50 14
2017 SC 6 30 8 11 38 4 4 39 53 29
2017 SC-04 6 37 0 17 29 6 6 48 52 18
2014 SC 14 30 12 27 17 0 0 44 45 43
2014 SC-04 10 29 14 38 10 0 0 38 48 21
2011 SC 22 30 15 15 15 4 0 54 31 27
2011 SC-04 10 0 0 40 40 10 0 11 89 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 29 47 0 6 0 0 6 47 17
2018 SC 13 33 40 7 0 7 0 7 50 15
2017 SC 10 33 35 10 8 0 4 18 45 28
2017 SC-04 6 36 39 6 6 0 6 13 45 17
2014 SC 19 36 28 12 5 0 0 17 55 43
2014 SC-04 19 38 29 14 0 0 0 14 57 21
2011 SC 11 22 33 19 7 0 7 28 36 27
2011 SC-04 10 40 40 0 0 0 10 0 56 10
2008 SC 13 26 30 9 17 0 4 27 41 23
2008 SC-04 10 30 50 10 0 0 0 10 40 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 29 35 0 12 0 0 12 53 17
2018 SC 53 13 20 0 7 7 0 7 71 15
2017 SC 38 11 27 10 10 0 6 20 52 29
2017 SC-04 40 17 17 15 6 0 6 21 60 18
2014 SC 32 22 22 15 7 2 0 23 55 43
2014 SC-04 33 24 24 14 0 5 0 15 60 21
2011 SC 15 19 30 15 11 0 11 29 38 27
2011 SC-04 10 30 40 0 10 0 10 11 44 10
2008 SC 13 13 22 17 17 4 13 42 32 23
2008 SC-04 30 20 30 20 0 0 0 20 50 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 35 18 29 6 0 0 35 47 17
2018 SC 27 33 20 7 7 7 0 14 64 15
2017 SC 25 22 31 12 6 0 4 18 49 28
2017 SC-04 24 18 33 12 6 0 6 19 45 17
2014 SC 17 36 24 10 10 2 0 21 54 43
2014 SC-04 29 38 14 14 0 5 0 15 70 21
2011 SC 33 15 19 19 4 4 7 25 54 27
2011 SC-04 60 20 0 10 0 0 10 11 89 10
2008 SC 13 22 22 13 17 0 13 35 40 23
2008 SC-04 30 30 20 20 0 0 0 20 60 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 0 12 29 53 6 0 0 59 12 17
2018 SC 7 20 33 20 7 7 7 31 31 15
2017 SC 4 12 27 33 12 4 8 51 18 28
2017 SC-04 0 12 21 36 12 6 12 59 15 17
2014 SC 0 12 35 31 13 2 7 49 13 43
2014 SC-04 0 0 38 33 10 5 14 53 0 21
2011 SC 4 7 22 44 15 0 7 64 12 27
2011 SC-04 10 0 30 50 0 0 10 56 11 10
2008 SC 0 9 13 52 22 0 4 77 9 23
2008 SC-04 0 20 20 60 0 0 0 60 20 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 35 12 24 12 6 0 38 50 17
2018 SC 40 20 20 13 0 7 0 14 64 15
2017 SC 31 27 10 12 12 0 8 26 63 28
2017 SC-04 24 30 9 18 6 0 12 28 62 17
2014 SC 22 29 26 8 11 0 2 20 53 43
2014 SC-04 24 19 33 10 10 0 5 20 45 21
2011 SC 15 30 22 19 7 0 7 28 48 27
2011 SC-04 10 40 30 10 0 0 10 11 56 10
2008 SC 4 17 38 13 17 0 13 33 24 24
2008 SC-04 9 27 45 18 0 0 0 18 36 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 38 19 31 6 0 0 38 44 16
2018 SC 13 13 27 20 20 7 0 43 29 15
2017 SC 16 17 25 20 4 6 12 30 40 27
2017 SC-04 12 18 21 18 6 6 18 32 40 17
2014 SC 5 17 37 15 19 5 2 37 24 43
2014 SC-04 5 5 29 29 19 10 5 56 11 21
2011 SC 11 15 22 22 15 0 15 43 30 27
2011 SC-04 10 10 10 60 0 0 10 67 22 10
2008 SC 0 13 30 22 17 4 13 47 16 23
2008 SC-04 0 20 50 30 0 0 0 30 20 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 18 18 24 6 6 6 33 47 17
2018 SC 20 20 47 7 0 7 0 7 43 15
2017 SC 22 12 31 16 8 4 8 26 38 28
2017 SC-04 18 12 21 18 12 6 12 37 37 17
2014 SC 4 34 24 14 13 2 7 31 43 43
2014 SC-04 5 19 33 14 10 5 14 29 29 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 24 6 29 18 6 0 50 44 17

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 24 12 24 29 6 0 31 56 17

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 18 18 24 18 0 0 41 41 17
2018 SC 7 36 0 21 36 0 0 43 57 14
2017 SC 21 19 8 27 26 0 0 40 53 29
2017 SC-04 23 20 6 34 17 0 0 43 51 18
2014 SC 10 25 12 12 40 0 0 36 52 43
2014 SC-04 5 10 24 19 43 0 0 14 62 21

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 24 18 12 35 0 0 35 47 17
2018 SC 0 50 0 29 21 0 0 50 50 14
2017 SC 12 36 8 23 23 0 0 47 45 29
2017 SC-04 11 37 11 17 23 0 0 49 40 18
2014 SC 12 37 12 22 17 0 0 49 40 43
2014 SC-04 5 38 14 29 14 0 0 43 43 21

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 41 24 18 6 0 0 53 24 17
2018 SC 0 50 21 0 29 0 0 50 29 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 44 19 6 19 6 0 53 27 16
2018 SC 7 27 27 7 33 0 0 33 40 15
2017 SC 8 34 22 21 11 4 0 43 33 29
2017 SC-04 6 37 28 17 6 6 0 46 24 18
2014 SC 23 40 10 10 17 0 0 63 27 43
2014 SC-04 10 48 19 14 10 0 0 57 24 21
2011 SC 30 26 19 15 7 4 0 58 23 27
2011 SC-04 0 10 30 30 20 10 0 11 56 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 12 41 6 24 6 0 25 31 17
2018 SC 0 27 27 7 40 0 0 27 47 15
2017 SC 17 23 17 15 28 0 0 40 43 29
2017 SC-04 17 26 23 11 23 0 0 43 34 18
2014 SC 19 35 15 10 14 2 4 58 26 43
2014 SC-04 14 43 14 19 0 5 5 63 21 21

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 29 35 12 6 0 0 47 18 17
2018 SC 7 47 0 27 20 0 0 53 47 15
2017 SC 12 40 11 11 26 0 0 51 38 29
2017 SC-04 11 43 6 17 23 0 0 54 40 18
2014 SC 29 28 10 19 15 0 0 56 34 43
2014 SC-04 24 24 19 29 5 0 0 48 33 21
2011 SC 37 26 19 4 15 0 0 63 19 27
2011 SC-04 0 30 30 10 30 0 0 30 40 10
2008 SC 48 26 9 9 9 0 0 74 17 23
2008 SC-04 10 40 10 20 20 0 0 50 40 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 18 12 29 35 0 0 24 65 17
2018 SC 0 29 14 14 43 0 0 29 57 14
2017 SC 6 29 21 8 38 0 0 34 45 29
2017 SC-04 6 32 23 6 34 0 0 37 40 18
2014 SC 10 29 12 17 32 0 0 39 49 43
2014 SC-04 5 24 10 19 43 0 0 29 62 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 18 18 6 35 6 0 38 44 17
2018 SC 23 15 0 15 46 0 0 38 62 13
2017 SC 13 23 11 19 30 0 4 38 51 29
2017 SC-04 17 26 11 6 34 0 6 46 42 18
2014 SC 21 40 7 20 12 0 0 60 32 43
2014 SC-04 10 43 10 29 10 0 0 52 38 21
2011 SC 33 26 7 11 11 11 0 67 25 27
2011 SC-04 20 10 0 20 30 20 0 38 63 10
2008 SC 29 46 4 17 0 4 0 78 17 24
2008 SC-04 0 55 9 36 0 0 0 55 36 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 12 18 24 35 0 6 19 63 17
2018 SC 0 14 36 7 43 0 0 14 50 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 24 18 24 29 0 0 29 53 17
2018 SC 14 43 0 7 36 0 0 57 43 14
2017 SC 8 28 14 6 41 4 0 37 49 29
2017 SC-04 11 26 11 6 40 6 0 40 48 18
2014 SC 22 20 7 20 29 2 0 43 50 43
2014 SC-04 14 29 5 24 29 0 0 43 52 21
2011 SC 22 26 4 15 30 4 0 50 46 27
2011 SC-04 0 10 0 10 70 10 0 11 89 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 65 0 6 6 0 0 88 12 17
2017 SC 21 53 8 15 4 0 0 74 19 29
2017 SC-04 29 43 6 17 6 0 0 71 23 18
2014 SC 29 42 10 13 5 0 0 72 18 43
2014 SC-04 24 57 10 5 5 0 0 81 10 21
2011 SC 30 44 4 15 7 0 0 74 22 27
2011 SC-04 10 50 0 20 20 0 0 60 40 10
2008 SC 38 50 4 8 0 0 0 88 8 24
2008 SC-04 9 64 9 18 0 0 0 73 18 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 41 24 6 0 0 0 71 6 17
2017 SC 17 38 23 23 0 0 0 55 23 29
2017 SC-04 23 31 17 29 0 0 0 54 29 18
2014 SC 27 51 10 7 2 0 2 80 10 43
2014 SC-04 29 43 5 14 5 0 5 75 20 21
2011 SC 30 56 0 7 4 0 4 88 12 27
2011 SC-04 10 60 0 20 10 0 0 70 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 47 6 6 6 0 0 82 12 17
2017 SC 21 38 0 22 19 0 0 59 41 29
2017 SC-04 23 32 0 28 17 0 0 54 46 18
2014 SC 24 47 7 14 7 0 0 71 22 43
2014 SC-04 24 48 10 19 0 0 0 71 19 21

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 75 25 0 0 0 0 0 100 0 16
2017 SC 71 17 8 4 0 0 0 88 4 29
2017 SC-04 80 15 6 0 0 0 0 94 0 18
2014 SC 79 15 0 6 0 0 0 94 6 42
2014 SC-04 81 14 0 5 0 0 0 95 5 21
2011 SC 89 4 4 0 0 0 4 96 0 27
2011 SC-04 80 0 10 0 0 0 10 89 0 10
2008 SC 71 13 4 4 4 0 4 87 9 24
2008 SC-04 82 0 9 0 0 0 9 90 0 11

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 71 0 18 0 0 0 12 80 0 17
2017 SC 55 17 13 0 8 0 8 78 8 29
2017 SC-04 60 17 6 0 6 0 11 87 6 18
2014 SC 71 13 4 5 2 0 5 88 7 43
2014 SC-04 62 14 5 10 0 0 10 84 11 21
2011 SC 74 4 11 0 0 7 4 88 0 27
2011 SC-04 70 10 10 0 0 10 0 89 0 10
2008 SC 71 17 4 0 0 4 4 95 0 24
2008 SC-04 82 9 9 0 0 0 0 91 0 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 71 12 6 0 0 0 12 93 0 17
2017 SC 71 8 10 4 4 0 4 82 8 29
2017 SC-04 85 3 6 0 0 0 6 94 0 18
2014 SC 73 6 14 4 0 0 2 81 4 43
2014 SC-04 62 5 24 5 0 0 5 70 5 21
2011 SC 78 7 7 0 0 4 4 92 0 27
2011 SC-04 80 10 10 0 0 0 0 90 0 10
2008 SC 79 8 4 4 0 0 4 91 4 24
2008 SC-04 82 9 9 0 0 0 0 91 0 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 0 18 18 41 12 0 13 67 17

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 44 50 6 0 0 0 0 94 0 16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 41 35 6 12 6 0 0 76 18 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SC 47 53 17
2018 SC 40 60 15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SC 63 38 16

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 6 24 12 47 0 0 18 59 17
2018 SC 13 7 7 20 47 0 7 21 71 15
2017 SC 4 34 4 10 45 4 0 40 57 29
2017 SC-04 6 32 6 11 40 6 0 40 54 18
2014 SC 21 23 10 19 25 2 0 45 45 43
2014 SC-04 10 29 14 19 24 5 0 40 45 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 6 24 29 35 0 0 12 65 17
2018 SC 7 27 7 13 47 0 0 33 60 15
2017 SC 6 32 11 9 41 0 0 38 51 29
2017 SC-04 6 32 11 11 40 0 0 37 51 18
2014 SC 25 20 15 12 27 0 0 46 40 43
2014 SC-04 19 19 24 10 29 0 0 38 38 21
2011 SC 42 19 19 8 8 4 0 64 16 26
2011 SC-04 10 30 20 10 20 10 0 44 33 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SC 41 59 17

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 24 24 0 41 0 0 35 41 17
2018 SC 13 13 20 20 27 7 0 29 50 15
2017 SC 4 29 17 15 28 4 4 35 47 29
2017 SC-04 6 26 23 11 23 6 6 36 39 18
2014 SC 19 32 10 15 15 9 0 56 33 43
2014 SC-04 14 43 5 24 5 10 0 63 32 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 29 24 6 29 0 0 41 35 17
2018 SC 13 13 27 20 27 0 0 27 47 15
2017 SC 8 34 15 15 28 0 0 42 43 29
2017 SC-04 6 37 17 17 23 0 0 43 40 18
2014 SC 23 40 7 10 17 2 0 65 28 43
2014 SC-04 10 57 5 14 14 0 0 67 29 21
2011 SC 37 26 15 19 0 4 0 65 19 27
2011 SC-04 10 30 20 30 0 10 0 44 33 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SC 25 75 16
2014 SC 12 88 43
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 47 29 6 0 0 0 65 6 17
2018 SC 21 36 0 14 29 0 0 57 43 14
2017 SC 38 19 21 8 11 0 4 59 19 29
2017 SC-04 46 20 23 0 6 0 6 70 6 18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 12 18 29 0 35 6 0 31 38 17
2018 SC 0 20 13 33 33 0 0 20 67 15
2017 SC 11 21 25 13 30 0 0 32 43 29
2017 SC-04 17 15 29 6 34 0 0 32 40 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 6 18 24 35 0 0 24 59 17
2018 SC 7 27 13 13 40 0 0 33 53 15
2017 SC 6 30 8 15 41 0 0 36 56 29
2017 SC-04 6 37 0 17 40 0 0 43 57 18

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 0 12 29 35 24 0 0 12 59 17
2018 SC 13 7 27 13 40 0 0 20 53 15
2017 SC 10 17 21 24 28 0 0 27 53 29
2017 SC-04 6 15 23 28 29 0 0 20 57 18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 41 24 18 6 6 0 6 69 13 17
2018 SC 40 7 33 13 7 0 0 47 20 15
2017 SC 27 36 31 0 6 0 0 63 6 28
2017 SC-04 29 37 34 0 0 0 0 66 0 18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 50 13 13 19 0 0 6 67 20 16
2018 SC 20 33 27 7 13 0 0 53 20 15
2017 SC 40 29 21 11 0 0 0 69 11 26
2017 SC-04 40 31 23 6 0 0 0 71 6 18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 12 29 18 6 0 0 47 24 17
2018 SC 7 7 27 20 40 0 0 13 60 15
2017 SC 6 10 23 25 37 0 0 15 62 29
2017 SC-04 6 15 23 23 34 0 0 20 57 18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 65 12 18 6 0 0 0 76 6 17
2018 SC 40 13 27 13 7 0 0 53 20 15
2017 SC 36 38 19 8 0 0 0 74 8 29
2017 SC-04 46 37 17 0 0 0 0 83 0 18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 47 18 29 6 0 0 0 65 6 17
2018 SC 33 20 13 13 20 0 0 53 33 15
2017 SC 30 32 19 15 4 0 0 63 19 29
2017 SC-04 29 37 17 11 6 0 0 66 17 18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 18 18 12 12 6 0 56 25 17
2018 SC 20 33 7 13 27 0 0 53 40 15
2017 SC 15 32 25 13 15 0 0 47 28 29
2017 SC-04 23 37 11 11 17 0 0 60 28 18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 24 29 24 18 6 0 0 53 24 17
2018 SC 20 13 27 27 13 0 0 33 40 15
2017 SC 11 42 15 21 11 0 0 53 32 29
2017 SC-04 11 37 17 17 17 0 0 49 34 18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 24 35 0 12 0 0 53 12 17
2018 SC 13 7 27 13 40 0 0 20 53 15
2017 SC 11 34 13 30 11 0 0 46 41 29
2017 SC-04 17 37 0 34 11 0 0 54 46 18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 35 24 0 6 0 0 71 6 17

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 47 12 6 0 0 0 82 6 17
2018 SC 29 21 43 0 7 0 0 50 7 14
2017 SC 40 29 13 11 7 0 0 68 19 29
2017 SC-04 46 20 17 11 6 0 0 66 17 18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 47 35 12 6 0 0 0 82 6 17
2018 SC 43 21 21 7 7 0 0 64 14 14
2017 SC 46 32 15 4 4 0 0 78 7 29
2017 SC-04 54 29 6 6 6 0 0 83 11 18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 65 0 18 12 0 0 6 69 13 17
2018 SC 47 20 7 7 20 0 0 67 27 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 35 18 24 12 12 0 0 53 24 17
2018 SC 27 20 20 13 20 0 0 47 33 15
2017 SC 36 19 19 8 19 0 0 55 26 29
2017 SC-04 32 23 17 11 17 0 0 54 29 18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 59 12 18 6 0 0 65 24 17
2018 SC 13 40 20 13 13 0 0 53 27 15
2017 SC 30 28 19 15 8 0 0 58 23 29
2017 SC-04 29 37 17 11 6 0 0 66 17 18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 18 47 18 12 6 0 0 65 18 17
2018 SC 7 27 7 27 33 0 0 33 60 15
2017 SC 19 28 26 11 15 0 0 47 26 29
2017 SC-04 17 37 23 6 17 0 0 54 23 18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 59 18 12 6 0 0 6 81 6 17
2018 SC 47 20 0 20 0 0 13 77 23 15
2017 SC 55 15 8 0 4 0 19 86 5 29
2017 SC-04 54 17 6 0 6 0 17 86 7 18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 41 47 12 0 0 0 0 88 0 17
2018 SC 60 20 13 7 0 0 0 80 7 15
2017 SC 41 35 8 4 4 0 8 83 8 28
2017 SC-04 48 34 6 6 0 0 6 87 6 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 59 24 12 0 6 0 0 82 6 17
2018 SC 53 13 13 7 13 0 0 67 20 15
2017 SC 53 17 11 8 11 0 0 70 19 29
2017 SC-04 54 17 11 6 11 0 0 72 17 18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 53 35 0 12 0 0 0 88 12 17
2018 SC 47 13 20 20 0 0 0 60 20 15
2017 SC 47 34 13 0 4 0 2 83 4 29
2017 SC-04 54 40 0 0 6 0 0 94 6 18

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 29 24 41 6 0 0 0 53 6 17
2018 SC 0 33 33 20 13 0 0 33 33 15
2017 SC 11 27 34 19 6 4 0 40 25 29
2017 SC-04 11 26 29 23 6 6 0 40 30 18

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 24 29 18 24 0 0 41 29 17
2018 SC 20 13 40 13 13 0 0 27 33 15
2017 SC 13 26 34 10 17 0 0 27 39 29
2017 SC-04 17 29 32 11 11 0 0 23 46 18
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 6 18 35 29 12 0 0 6 94 17
2018 SC 13 13 33 27 13 0 0 13 87 15
2017 SC 12 21 26 11 26 4 0 12 88 29
2017 SC-04 6 32 6 17 34 6 0 6 94 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SC 60 40 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SC 33 67 15
2018 SC 15 85 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 47 6 29 12 6 0 0 53 18 17
2018 SC 27 13 20 0 33 0 7 43 36 15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 19 25 31 0 25 0 0 44 25 16
2018 SC 15 8 8 8 62 0 0 23 69 13
2017 SC 13 25 13 13 31 0 4 40 46 23
2017 SC-04 13 16 19 13 32 0 6 31 48 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SC 13 25 31 6 19 6 0 40 27 16
2018 SC 8 15 23 8 46 0 0 23 54 13
2017 SC 9 16 18 22 27 0 9 27 54 23
2017 SC-04 13 16 13 19 26 0 13 34 52 16
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