2019 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 36 35 12 11 7 0 0 70 18 171
2008 ES-02 38 25 0 38 0 0 0 63 38 16
2008 ES-03 29 36 21 14 0 0 0 64 14 14
2008 ES-04 34 34 9 13 9 0 0 69 22 32
2008 ES-05 35 41 14 5 5 0 0 76 11 37
2008 ES-06 38 33 14 6 9 0 0 70 16 64

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 43 32 14 8 4 0 0 75 11 171
2008 ES-02 50 6 13 31 0 0 0 56 31 16
2008 ES-03 43 29 21 7 0 0 0 71 7 14
2008 ES-04 47 31 13 9 0 0 0 78 9 32
2008 ES-05 49 32 14 3 3 0 0 81 5 37
2008 ES-06 36 41 14 2 8 0 0 77 9 64

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 19 35 19 18 10 0 0 54 27 171
2008 ES-02 31 25 19 19 6 0 0 56 25 16
2008 ES-03 29 36 14 14 7 0 0 64 21 14
2008 ES-04 22 31 16 19 13 0 0 53 31 32
2008 ES-05 19 38 22 14 8 0 0 57 22 37
2008 ES-06 16 38 20 16 11 0 0 53 27 64

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 20 19 22 19 15 6 0 41 36 171
2008 ES-02 25 13 13 19 19 13 0 43 43 16
2008 ES-03 21 29 21 14 14 0 0 50 29 14
2008 ES-04 25 19 16 13 13 16 0 52 30 32
2008 ES-05 19 8 32 19 16 5 0 29 37 37
2008 ES-06 16 25 22 20 16 2 0 41 37 64
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Leadership

Immediate supervisor

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 49 24 11 7 7 2 1 75 14 171
2008 ES-02 31 25 31 6 0 0 6 60 7 16
2008 ES-03 50 36 7 0 0 7 0 92 0 14
2008 ES-04 47 22 13 9 6 3 0 71 16 32
2008 ES-05 54 16 14 5 11 0 0 70 16 37
2008 ES-06 48 27 3 9 9 3 0 77 19 64

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 49 24 8 9 8 1 1 74 17 171
2008 ES-02 38 19 25 13 0 0 6 60 13 16
2008 ES-03 64 29 7 0 0 0 0 93 0 14
2008 ES-04 38 34 13 9 6 0 0 72 16 32
2008 ES-05 54 24 8 8 3 3 0 81 11 37
2008 ES-06 48 20 2 9 17 2 2 71 27 64

Senior management

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 20 27 24 13 13 1 2 49 27 171
2008 ES-02 44 19 19 19 0 0 0 63 19 16
2008 ES-03 21 43 21 7 0 7 0 69 8 14
2008 ES-04 19 25 25 3 22 0 6 47 27 32
2008 ES-05 14 35 19 16 14 3 0 50 31 37
2008 ES-06 17 23 28 16 14 0 2 41 30 64

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 8 32 24 17 14 5 0 42 33 170
2008 ES-02 13 31 19 31 0 6 0 47 33 16
2008 ES-03 7 50 29 7 0 7 0 62 8 14
2008 ES-04 9 25 22 19 19 6 0 37 40 32
2008 ES-05 5 38 19 11 22 5 0 46 34 37
2008 ES-06 8 28 23 20 16 5 0 38 38 64

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 14 35 16 18 15 2 0 49 34 171
2008 ES-02 13 25 25 19 13 6 0 40 33 16
2008 ES-03 14 57 7 21 0 0 0 71 21 14
2008 ES-04 16 38 13 19 13 3 0 55 32 32
2008 ES-05 19 24 19 19 19 0 0 43 38 37
2008 ES-06 13 33 16 19 19 2 0 46 38 64
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Workforce

Performance management

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 37 29 15 9 9 0 1 66 18 171
2008 ES-02 31 31 19 13 0 0 6 67 13 16
2008 ES-03 50 29 21 0 0 0 0 79 0 14
2008 ES-04 38 31 13 9 9 0 0 69 19 32
2008 ES-05 35 30 14 14 8 0 0 65 22 37
2008 ES-06 33 30 16 8 13 0 2 63 21 64

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 24 43 13 10 8 1 2 68 18 171
2008 ES-02 19 44 25 6 6 0 0 63 13 16
2008 ES-03 29 50 14 0 7 0 0 79 7 14
2008 ES-04 28 34 13 19 6 0 0 63 25 32
2008 ES-05 22 51 11 3 11 3 0 75 14 37
2008 ES-06 20 44 13 13 6 0 5 67 20 64

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 23 27 19 16 11 3 1 52 28 171
2008 ES-02 31 44 6 13 6 0 0 75 19 16
2008 ES-03 36 29 21 14 0 0 0 64 14 14
2008 ES-04 22 22 22 16 16 3 0 45 32 32
2008 ES-05 19 27 27 11 14 3 0 47 25 37
2008 ES-06 22 25 14 20 13 5 2 50 35 64

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 24 34 15 14 12 1 1 58 26 170
2008 ES-02 38 25 13 13 13 0 0 63 25 16
2008 ES-03 36 21 29 14 0 0 0 57 14 14
2008 ES-04 22 34 13 22 9 0 0 56 31 32
2008 ES-05 19 43 16 8 14 0 0 62 22 37
2008 ES-06 19 35 16 13 16 2 0 55 29 63

Work-life balance and workload

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 26 35 26 8 5 0 0 61 13 171
2008 ES-02 69 25 6 0 0 0 0 94 0 16
2008 ES-03 43 36 14 7 0 0 0 79 7 14
2008 ES-04 31 41 22 3 3 0 0 72 6 32
2008 ES-05 22 38 32 5 3 0 0 59 8 37
2008 ES-06 11 33 34 14 8 0 0 44 22 64
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 43 36 9 7 5 1 0 79 12 171
2008 ES-02 44 25 13 13 6 0 0 69 19 16
2008 ES-03 57 29 7 7 0 0 0 86 7 14
2008 ES-04 38 44 3 6 9 0 0 81 16 32
2008 ES-05 35 43 14 5 3 0 0 78 8 37
2008 ES-06 47 30 11 6 5 2 0 78 11 64

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 17 27 27 21 5 1 2 27 45 171
2008 ES-02 13 19 38 19 13 0 0 31 31 16
2008 ES-03 14 29 36 14 7 0 0 21 43 14
2008 ES-04 19 38 22 16 6 0 0 22 56 32
2008 ES-05 16 19 22 32 5 5 0 40 37 37
2008 ES-06 20 28 25 20 3 0 3 24 50 64

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 13 23 28 24 6 4 1 32 39 171
2008 ES-02 0 13 44 25 13 6 0 40 13 16
2008 ES-03 7 21 36 14 14 7 0 31 31 14
2008 ES-04 13 34 25 16 6 3 3 23 50 32
2008 ES-05 14 16 32 30 5 3 0 36 31 37
2008 ES-06 20 27 22 23 5 3 0 29 48 64

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 23 24 24 15 8 2 3 25 50 171
2008 ES-02 19 19 19 19 6 6 13 31 46 16
2008 ES-03 14 29 43 7 7 0 0 14 43 14
2008 ES-04 31 25 16 9 16 3 0 26 58 32
2008 ES-05 11 22 32 22 8 5 0 31 34 37
2008 ES-06 30 23 23 16 5 0 3 21 55 64

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 14 25 38 18 2 1 2 21 40 170
2008 ES-02 0 6 63 31 0 0 0 31 6 16
2008 ES-03 0 29 64 7 0 0 0 7 29 14
2008 ES-04 19 19 35 16 6 3 0 23 40 31
2008 ES-05 8 27 43 16 3 3 0 19 36 37
2008 ES-06 20 31 27 17 2 0 3 19 53 64

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 19 20 32 13 10 1 4 25 41 171
2008 ES-02 0 19 31 31 13 0 6 47 20 16
2008 ES-03 7 14 71 0 7 0 0 7 21 14
2008 ES-04 22 34 16 9 16 3 0 26 58 32
2008 ES-05 16 22 30 22 8 3 0 31 39 37
2008 ES-06 30 14 33 8 9 0 6 18 47 64

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 16 23 34 16 5 2 4 22 42 171
2008 ES-02 6 13 44 25 6 0 6 33 20 16
2008 ES-03 0 21 57 21 0 0 0 21 21 14
2008 ES-04 22 19 28 13 13 3 3 27 43 32
2008 ES-05 8 22 46 16 3 5 0 20 31 37
2008 ES-06 27 30 25 11 3 2 3 15 59 64

Respectful workplace

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 33 40 14 6 6 1 1 74 12 171
2008 ES-02 44 38 6 6 6 0 0 81 13 16
2008 ES-03 36 29 21 7 7 0 0 64 14 14
2008 ES-04 31 41 9 9 6 0 3 74 16 32
2008 ES-05 32 38 22 5 3 0 0 70 8 37
2008 ES-06 30 42 14 5 6 3 0 74 11 64

Ethical workplace

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 42 36 6 9 2 4 1 81 12 171
2008 ES-02 38 31 6 19 0 0 6 73 20 16
2008 ES-03 43 21 21 14 0 0 0 64 14 14
2008 ES-04 38 34 6 16 0 6 0 77 17 32
2008 ES-05 38 41 5 8 3 5 0 83 11 37
2008 ES-06 50 36 5 3 3 3 0 89 6 64

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 42 46 3 7 3 0 0 87 10 171
2008 ES-02 50 50 0 0 0 0 0 100 0 16
2008 ES-03 36 57 0 7 0 0 0 93 7 14
2008 ES-04 47 41 0 9 3 0 0 88 13 32
2008 ES-05 43 35 8 11 3 0 0 78 14 37
2008 ES-06 34 52 3 6 5 0 0 86 11 64

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 56 18 7 10 8 0 1 75 18 170
2008 ES-02 75 13 6 0 6 0 0 88 6 16
2008 ES-03 43 29 14 14 0 0 0 71 14 14
2008 ES-04 50 25 3 13 6 0 3 77 19 32
2008 ES-05 68 11 8 3 8 0 3 81 11 37
2008 ES-06 49 19 6 16 10 0 0 68 25 63

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 65 17 4 6 6 0 2 83 13 171
2008 ES-02 63 25 6 6 0 0 0 88 6 16
2008 ES-03 64 29 7 0 0 0 0 93 0 14
2008 ES-04 66 9 6 9 6 0 3 77 16 32
2008 ES-05 65 19 0 5 8 0 3 86 14 37
2008 ES-06 64 16 3 8 8 0 2 81 16 64

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 ES 79 6 4 3 5 0 3 88 8 171
2008 ES-02 94 0 0 0 0 0 6 100 0 16
2008 ES-03 86 7 7 0 0 0 0 93 0 14
2008 ES-04 72 6 3 6 6 0 6 83 13 32
2008 ES-05 78 8 5 0 5 0 3 89 6 37
2008 ES-06 78 5 3 5 8 0 2 84 13 64
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