2019 Public Service Employee Survey Results by Theme for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - ST

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 44 38 19 0 0 0 0 81 0 16
2014 ST-04 44 38 19 0 0 0 0 81 0 16
2011 ST 25 50 25 0 0 0 0 75 0 16
2011 ST-04 29 43 29 0 0 0 0 71 0 14
2008 ST 45 32 9 5 9 0 0 77 14 22
2008 ST-04 47 32 11 0 11 0 0 79 11 19

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 25 6 0 0 0 0 94 0 16
2014 ST-04 69 25 6 0 0 0 0 94 0 16
2011 ST 69 25 6 0 0 0 0 94 0 16
2011 ST-04 64 29 7 0 0 0 0 93 0 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 60 27 13 0 0 0 0 87 0 15
2014 ST-04 60 27 13 0 0 0 0 87 0 15
2011 ST 44 50 6 0 0 0 0 94 0 16
2011 ST-04 43 50 7 0 0 0 0 93 0 14
2008 ST 55 27 5 9 5 0 0 82 14 22
2008 ST-04 63 21 5 5 5 0 0 84 11 19

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 19 13 0 0 0 0 88 0 16
2014 ST-04 69 19 13 0 0 0 0 88 0 16
2011 ST 56 44 0 0 0 0 0 100 0 16
2011 ST-04 57 43 0 0 0 0 0 100 0 14

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 19 13 0 0 0 0 88 0 16
2014 ST-04 69 19 13 0 0 0 0 88 0 16
2011 ST 56 38 6 0 0 0 0 94 0 16
2011 ST-04 57 36 7 0 0 0 0 93 0 14
2008 ST 55 27 9 5 5 0 0 82 9 22
2008 ST-04 63 21 11 0 5 0 0 84 5 19

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 44 31 25 0 0 0 0 75 0 16
2014 ST-04 44 31 25 0 0 0 0 75 0 16
2011 ST 38 31 19 0 6 6 0 73 7 16
2011 ST-04 36 29 21 0 7 7 0 69 8 14
2008 ST 50 18 14 9 0 9 0 75 10 22
2008 ST-04 58 16 5 11 0 11 0 82 12 19
Top of Page

Leadership

Immediate supervisor

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 6 19 0 0 0 6 80 0 16
2014 ST-04 69 6 19 0 0 0 6 80 0 16
2011 ST 81 19 0 0 0 0 0 100 0 16
2011 ST-04 79 21 0 0 0 0 0 100 0 14
2008 ST 55 14 18 9 0 5 0 71 10 22
2008 ST-04 63 11 11 11 0 5 0 78 11 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 63 25 6 6 0 0 0 88 6 16
2014 ST-04 63 25 6 6 0 0 0 88 6 16
2011 ST 63 19 13 6 0 0 0 81 6 16
2011 ST-04 64 21 7 7 0 0 0 86 7 14
2008 ST 55 18 9 9 5 5 0 76 14 22
2008 ST-04 58 21 5 5 5 5 0 83 11 19

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 81 19 0 0 0 0 0 100 0 16
2014 ST-04 81 19 0 0 0 0 0 100 0 16

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 31 13 0 0 6 0 87 0 16
2014 ST-04 50 31 13 0 0 6 0 87 0 16
2011 ST 60 20 7 0 0 13 0 92 0 15
2011 ST-04 62 23 8 0 0 8 0 92 0 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 56 31 13 0 0 0 0 88 0 16
2014 ST-04 56 31 13 0 0 0 0 88 0 16
2011 ST 50 31 13 0 0 0 6 87 0 16
2011 ST-04 50 29 14 0 0 0 7 85 0 14
2008 ST 41 45 5 9 0 0 0 86 9 22
2008 ST-04 47 37 5 11 0 0 0 84 11 19

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 56 25 19 0 0 0 0 81 0 16
2014 ST-04 56 25 19 0 0 0 0 81 0 16
2011 ST 38 31 6 13 0 13 0 79 14 16
2011 ST-04 36 36 7 14 0 7 0 77 15 14
2008 ST 45 36 9 5 0 5 0 86 5 22
2008 ST-04 47 37 11 5 0 0 0 84 5 19

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 38 44 19 0 0 0 0 81 0 16
2014 ST-04 38 44 19 0 0 0 0 81 0 16
2011 ST 44 19 19 6 0 13 0 71 7 16
2011 ST-04 43 21 21 7 0 7 0 69 8 14
2008 ST 36 32 14 9 0 9 0 75 10 22
2008 ST-04 42 32 16 11 0 0 0 74 11 19
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 44 31 13 13 0 0 0 75 13 16
2014 ST-04 44 31 13 13 0 0 0 75 13 16
2011 ST 50 31 19 0 0 0 0 81 0 16
2011 ST-04 50 36 14 0 0 0 0 86 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 63 31 6 0 0 0 0 94 0 16
2014 ST-04 63 31 6 0 0 0 0 94 0 16
2011 ST 81 13 0 6 0 0 0 94 6 16
2011 ST-04 86 7 0 7 0 0 0 93 7 14
2008 ST 55 23 18 0 5 0 0 77 5 22
2008 ST-04 63 16 16 0 5 0 0 79 5 19

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 44 31 13 13 0 0 0 75 13 16
2014 ST-04 44 31 13 13 0 0 0 75 13 16
2011 ST 63 31 0 0 0 0 6 100 0 16
2011 ST-04 64 29 0 0 0 0 7 100 0 14
2008 ST 59 14 9 5 9 5 0 76 14 22
2008 ST-04 63 16 5 5 5 5 0 83 11 19

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 75 13 13 0 0 0 0 88 0 16
2014 ST-04 75 13 13 0 0 0 0 88 0 16
2011 ST 56 38 6 0 0 0 0 94 0 16
2011 ST-04 57 36 7 0 0 0 0 93 0 14
2008 ST 45 18 23 0 14 0 0 64 14 22
2008 ST-04 53 16 21 0 11 0 0 68 11 19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 31 25 19 19 0 6 0 60 20 16
2014 ST-04 31 25 19 19 0 6 0 60 20 16
2011 ST 19 31 25 6 0 0 19 62 8 16
2011 ST-04 7 36 29 7 0 0 21 55 9 14
2008 ST 18 45 9 9 14 5 0 67 24 22
2008 ST-04 21 53 5 5 11 5 0 78 17 19

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 38 25 25 6 0 0 6 67 7 16
2014 ST-04 38 25 25 6 0 0 6 67 7 16
2011 ST 38 25 31 6 0 0 0 63 6 16
2011 ST-04 36 29 36 0 0 0 0 64 0 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 44 19 31 0 0 0 6 67 0 16
2014 ST-04 44 19 31 0 0 0 6 67 0 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 56 25 13 6 0 0 0 81 6 16
2014 ST-04 56 25 13 6 0 0 0 81 6 16
2011 ST 50 38 0 6 0 0 6 93 7 16
2011 ST-04 50 36 0 7 0 0 7 92 8 14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 67 20 7 0 0 0 7 93 0 15
2014 ST-04 67 20 7 0 0 0 7 93 0 15
2011 ST 53 47 0 0 0 0 0 100 0 15
2011 ST-04 54 46 0 0 0 0 0 100 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 56 44 0 0 0 0 0 100 0 16
2014 ST-04 56 44 0 0 0 0 0 100 0 16
2011 ST 63 13 19 0 6 0 0 75 6 16
2011 ST-04 64 7 21 0 7 0 0 71 7 14
2008 ST 45 36 18 0 0 0 0 82 0 22
2008 ST-04 53 32 16 0 0 0 0 84 0 19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 81 6 0 0 0 0 13 100 0 16
2014 ST-04 81 6 0 0 0 0 13 100 0 16
2011 ST 50 31 6 0 0 0 13 93 0 16
2011 ST-04 50 29 7 0 0 0 14 92 0 14

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2014 ST 19 38 44 16
2014 ST-04 19 38 44 16
2011 ST 6 50 44 16
2011 ST-04 7 43 50 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 31 19 0 0 0 0 81 0 16
2014 ST-04 50 31 19 0 0 0 0 81 0 16
2011 ST 25 50 25 0 0 0 0 75 0 16
2011 ST-04 21 50 29 0 0 0 0 71 0 14
2008 ST 50 32 9 5 5 0 0 82 9 22
2008 ST-04 53 37 5 0 5 0 0 89 5 19

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 56 31 13 0 0 0 0 88 0 16
2014 ST-04 56 31 13 0 0 0 0 88 0 16
2011 ST 50 44 0 0 0 6 0 100 0 16
2011 ST-04 50 43 0 0 0 7 0 100 0 14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 6 31 38 6 13 0 6 20 40 16
2014 ST-04 6 31 38 6 13 0 6 20 40 16
2011 ST 13 19 25 31 13 0 0 44 31 16
2011 ST-04 14 21 21 36 7 0 0 43 36 14
2008 ST 5 5 43 24 24 0 0 48 10 21
2008 ST-04 5 0 47 26 21 0 0 47 5 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 0 19 25 25 25 0 6 53 20 16
2014 ST-04 0 19 25 25 25 0 6 53 20 16
2011 ST 0 13 31 19 25 0 13 50 14 16
2011 ST-04 0 14 29 21 21 0 14 50 17 14
2008 ST 0 10 19 33 33 5 0 70 10 21
2008 ST-04 0 11 17 33 33 6 0 71 12 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 13 44 25 6 6 0 6 13 60 16
2014 ST-04 13 44 25 6 6 0 6 13 60 16
2011 ST 13 38 19 13 13 0 6 27 53 16
2011 ST-04 7 43 21 14 7 0 7 23 54 14
2008 ST 9 14 36 18 18 5 0 38 24 22
2008 ST-04 5 11 42 16 21 5 0 39 17 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 0 13 25 50 6 0 6 60 13 16
2014 ST-04 0 13 25 50 6 0 6 60 13 16
2011 ST 0 19 31 25 13 0 13 43 21 16
2011 ST-04 0 21 29 29 7 0 14 42 25 14
2008 ST 0 9 18 36 32 0 5 71 10 22
2008 ST-04 0 11 21 32 37 0 0 68 11 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 6 38 19 13 19 0 6 33 47 16
2014 ST-04 6 38 19 13 19 0 6 33 47 16
2011 ST 13 13 13 25 13 0 25 50 33 16
2011 ST-04 7 14 14 29 7 0 29 50 30 14
2008 ST 5 0 23 32 27 0 14 68 5 22
2008 ST-04 5 0 16 37 32 0 11 76 6 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 0 19 25 25 19 0 13 50 21 16
2014 ST-04 0 19 25 25 19 0 13 50 21 16
2011 ST 6 13 38 13 13 6 13 31 23 16
2011 ST-04 7 14 36 14 7 7 14 27 27 14
2008 ST 0 5 32 18 36 5 5 60 5 22
2008 ST-04 0 5 32 16 37 5 5 59 6 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 6 13 50 13 13 0 6 27 20 16
2014 ST-04 6 13 50 13 13 0 6 27 20 16

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 19 0 0 0 0 13 100 0 16
2014 ST-04 69 19 0 0 0 0 13 100 0 16

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 63 31 0 0 0 0 6 100 0 16
2014 ST-04 63 31 0 0 0 0 6 100 0 16

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 31 0 0 0 0 0 100 0 16
2014 ST-04 69 31 0 0 0 0 0 100 0 16
2011 ST 31 44 19 6 0 0 0 75 6 16
2011 ST-04 29 43 21 7 0 0 0 71 7 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 75 19 6 0 0 0 0 94 0 16
2014 ST-04 75 19 6 0 0 0 0 94 0 16

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 25 6 0 0 0 0 94 0 16
2014 ST-04 69 25 6 0 0 0 0 94 0 16
2011 ST 56 44 0 0 0 0 0 100 0 16
2011 ST-04 57 43 0 0 0 0 0 100 0 14
2008 ST 55 27 9 9 0 0 0 82 9 22
2008 ST-04 63 26 0 11 0 0 0 89 11 19

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 44 25 6 0 0 6 19 92 0 16
2014 ST-04 44 25 6 0 0 6 19 92 0 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 56 31 6 6 0 0 0 88 6 16
2014 ST-04 56 31 6 6 0 0 0 88 6 16
2011 ST 50 25 25 0 0 0 0 75 0 16
2011 ST-04 50 21 29 0 0 0 0 71 0 14
2008 ST 45 36 5 9 0 0 5 86 10 22
2008 ST-04 47 37 5 5 0 0 5 89 6 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 19 31 0 13 6 25 6 73 27 16
2014 ST-04 19 31 0 13 6 25 6 73 27 16
2011 ST 31 19 25 0 6 13 6 62 8 16
2011 ST-04 29 21 29 0 0 14 7 64 0 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 25 0 6 0 0 0 94 6 16
2014 ST-04 69 25 0 6 0 0 0 94 6 16
2011 ST 69 25 0 6 0 0 0 94 6 16
2011 ST-04 71 29 0 0 0 0 0 100 0 14
2008 ST 64 27 0 9 0 0 0 91 9 22
2008 ST-04 63 26 0 11 0 0 0 89 11 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 75 25 0 0 0 0 0 100 0 16
2014 ST-04 75 25 0 0 0 0 0 100 0 16
2011 ST 63 38 0 0 0 0 0 100 0 16
2011 ST-04 64 36 0 0 0 0 0 100 0 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 69 25 6 0 0 0 0 94 0 16
2014 ST-04 69 25 6 0 0 0 0 94 0 16

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 31 44 6 19 0 0 0 75 19 16
2014 ST-04 31 44 6 19 0 0 0 75 19 16
2011 ST 44 31 6 13 6 0 0 75 19 16
2011 ST-04 43 36 7 7 7 0 0 79 14 14
2008 ST 55 27 9 5 0 0 5 86 5 22
2008 ST-04 53 26 11 5 0 0 5 83 6 19

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 63 31 0 6 0 0 0 94 6 16
2014 ST-04 63 31 0 6 0 0 0 94 6 16
2011 ST 56 31 6 6 0 0 0 88 6 16
2011 ST-04 57 29 7 7 0 0 0 86 7 14
2008 ST 59 27 9 5 0 0 0 86 5 22
2008 ST-04 58 32 5 5 0 0 0 89 5 19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 94 6 0 0 0 0 0 100 0 16
2014 ST-04 94 6 0 0 0 0 0 100 0 16
2011 ST 100 0 0 0 0 0 0 100 0 16
2011 ST-04 100 0 0 0 0 0 0 100 0 14
2008 ST 86 5 5 5 0 0 0 91 5 22
2008 ST-04 89 5 0 5 0 0 0 95 5 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 38 6 6 0 0 31 19 88 0 16
2014 ST-04 38 6 6 0 0 31 19 88 0 16

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 19 6 0 0 25 0 92 0 16
2014 ST-04 50 19 6 0 0 25 0 92 0 16
2011 ST 50 38 13 0 0 0 0 88 0 16
2011 ST-04 50 36 14 0 0 0 0 86 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 38 13 13 0 0 19 19 80 0 16
2014 ST-04 38 13 13 0 0 19 19 80 0 16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 13 13 0 0 13 13 83 0 16
2014 ST-04 50 13 13 0 0 13 13 83 0 16
2011 ST 63 31 6 0 0 0 0 94 0 16
2011 ST-04 64 29 7 0 0 0 0 93 0 14
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