2019 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 39 43 8 7 3 0 0 82 11 656
2019 Non-visible minority 39 40 11 6 4 0 0 79 10 3135
2018 Visible minority 39 37 16 4 4 0 0 76 8 443
2018 Non-visible minority 33 44 11 7 4 0 0 78 12 2367
2017 Visible minority 37 43 9 6 4 0 1 81 10 535
2017 Non-visible minority 36 44 9 8 4 0 0 80 11 2901
2014 Visible minority 34 38 12 11 5 0 0 72 16 436
2014 Non-visible minority 31 45 10 8 5 0 0 76 14 2929
2011 Visible minority 34 44 9 7 5 0 0 78 12 577
2011 Non-visible minority 37 41 10 8 4 0 0 78 12 4181
2008 Visible minority 33 41 11 10 5 0 0 74 15 416
2008 Non-visible minority 32 44 11 9 5 0 0 76 13 3746

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 36 12 8 5 0 0 76 12 655
2019 Non-visible minority 34 37 11 11 6 0 0 72 17 3136
2018 Visible minority 32 41 12 7 7 0 0 74 14 443
2018 Non-visible minority 29 40 12 11 8 0 0 69 19 2368
2017 Visible minority 34 36 13 8 8 0 0 70 16 532
2017 Non-visible minority 31 40 12 10 7 0 0 71 17 2898

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 31 8 3 2 0 0 87 5 654
2019 Non-visible minority 53 33 9 3 2 0 0 86 5 3116
2018 Visible minority 54 35 8 3 1 0 0 88 4 443
2018 Non-visible minority 50 36 8 4 2 0 0 86 6 2352
2017 Visible minority 54 33 8 2 2 0 0 87 5 534
2017 Non-visible minority 54 34 8 3 1 0 0 88 5 2890
2014 Visible minority 61 27 8 1 2 0 0 88 3 434
2014 Non-visible minority 60 28 7 3 1 0 0 89 4 2929
2011 Visible minority 57 31 7 3 1 0 0 89 4 577
2011 Non-visible minority 59 31 7 3 1 0 0 89 4 4177

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 35 9 4 3 0 0 84 7 658
2019 Non-visible minority 46 38 9 5 2 0 0 84 8 3133
2018 Visible minority 45 37 14 2 2 0 0 82 4 444
2018 Non-visible minority 38 42 10 6 4 0 0 81 9 2367
2017 Visible minority 47 37 9 4 3 0 0 84 7 532
2017 Non-visible minority 44 39 9 5 3 0 0 83 8 2888
2014 Visible minority 44 36 15 3 2 0 0 79 6 435
2014 Non-visible minority 40 40 11 6 3 0 0 80 9 2928
2011 Visible minority 43 41 8 5 3 0 0 84 8 577
2011 Non-visible minority 43 41 9 5 2 0 0 84 7 4183
2008 Visible minority 38 45 8 4 5 1 0 83 9 419
2008 Non-visible minority 39 43 8 6 3 0 0 82 9 3771

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 32 11 3 3 0 1 83 6 658
2019 Non-visible minority 43 33 13 6 5 0 0 76 11 3130
2018 Visible minority 44 33 12 5 4 1 0 78 10 444
2018 Non-visible minority 36 34 16 7 6 0 0 71 13 2362
2017 Visible minority 44 36 10 5 4 1 1 80 9 534
2017 Non-visible minority 38 33 15 7 5 0 0 72 13 2898
2014 Visible minority 30 40 18 6 5 1 0 71 11 435
2014 Non-visible minority 27 34 17 13 8 0 0 61 22 2929
2011 Visible minority 31 37 17 8 6 1 0 69 14 575
2011 Non-visible minority 28 36 19 11 5 1 0 64 17 4185

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 33 11 5 3 0 1 81 8 654
2019 Non-visible minority 41 35 13 6 4 0 0 76 11 3116
2018 Visible minority 44 31 14 7 2 1 0 76 9 436
2018 Non-visible minority 35 37 15 8 5 0 0 72 13 2352
2017 Visible minority 41 36 12 7 4 0 0 78 10 534
2017 Non-visible minority 38 36 14 8 4 0 0 74 13 2895
2014 Visible minority 28 42 18 7 4 0 0 70 11 435
2014 Non-visible minority 25 36 17 14 7 1 0 61 22 2926
2011 Visible minority 29 39 14 10 7 1 0 69 17 576
2011 Non-visible minority 26 37 18 13 5 0 0 64 18 4182
2008 Visible minority 19 40 19 11 10 1 0 59 21 424
2008 Non-visible minority 19 39 17 16 9 0 0 58 25 3771

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 39 26 18 8 5 3 1 68 14 658
2019 Non-visible minority 36 26 18 9 6 4 1 66 15 3132
2018 Visible minority 37 25 21 7 8 2 0 64 15 443
2018 Non-visible minority 31 29 20 9 6 3 1 63 16 2370
2017 Visible minority 35 24 18 8 7 6 1 64 17 532
2017 Non-visible minority 34 27 19 9 6 5 1 64 16 2899
2014 Visible minority 28 24 19 17 10 2 0 53 28 435
2014 Non-visible minority 28 27 20 11 7 5 2 59 20 2930
2011 Visible minority 27 27 17 11 14 4 1 57 26 578
2011 Non-visible minority 31 28 19 12 6 4 1 62 19 4184
2008 Visible minority 19 26 20 14 13 7 1 49 30 424
2008 Non-visible minority 21 31 19 14 9 5 1 55 24 3774
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 27 12 3 3 0 4 81 7 655
2019 Non-visible minority 47 28 14 5 3 0 3 77 8 3128

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 25 12 5 3 1 1 80 8 656
2019 Non-visible minority 51 27 11 6 4 1 1 79 10 3134
2018 Visible minority 46 28 12 6 5 3 0 77 11 437
2018 Non-visible minority 45 29 12 8 4 1 1 76 12 2365
2017 Visible minority 47 28 11 6 6 1 1 76 12 534
2017 Non-visible minority 48 29 11 6 5 2 0 78 11 2899
2014 Visible minority 40 30 14 10 3 2 1 72 14 436
2014 Non-visible minority 43 32 12 7 4 2 0 77 11 2927
2011 Visible minority 40 31 15 6 5 2 1 73 12 578
2011 Non-visible minority 44 32 11 7 4 2 1 77 11 4176
2008 Visible minority 28 32 15 10 10 4 1 63 21 423
2008 Non-visible minority 37 30 13 10 8 2 1 69 18 3776

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 29 11 7 3 1 2 78 10 651
2019 Non-visible minority 45 32 10 9 4 0 0 77 13 3120
2018 Visible minority 44 29 12 10 5 1 1 74 14 437
2018 Non-visible minority 40 33 11 10 5 0 1 74 15 2361
2017 Visible minority 48 27 11 6 6 0 1 76 12 534
2017 Non-visible minority 43 33 9 9 5 0 0 76 15 2897
2014 Visible minority 36 34 19 6 4 1 0 71 10 436
2014 Non-visible minority 39 34 11 10 5 0 0 74 15 2929
2011 Visible minority 39 32 12 9 7 1 0 71 16 578
2011 Non-visible minority 38 37 10 10 5 0 0 75 16 4181
2008 Visible minority 29 32 14 11 14 1 1 61 25 423
2008 Non-visible minority 32 34 11 12 10 1 0 66 22 3772

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 55 27 9 5 3 0 0 82 9 655
2019 Non-visible minority 53 28 9 6 4 0 0 81 10 3138
2018 Visible minority 45 32 11 5 6 1 0 78 12 440
2018 Non-visible minority 47 27 11 8 6 0 0 75 14 2368
2017 Visible minority 51 25 10 6 7 0 0 77 13 533
2017 Non-visible minority 51 28 9 7 5 0 0 79 12 2891
2014 Visible minority 44 31 13 7 4 0 1 76 11 436
2014 Non-visible minority 49 28 10 8 4 0 0 77 13 2930

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 29 14 5 4 10 1 74 10 652
2019 Non-visible minority 32 33 14 8 5 8 1 70 14 3126
2018 Visible minority 34 30 17 6 5 7 0 69 13 443
2018 Non-visible minority 26 33 17 10 6 7 0 65 18 2376
2017 Visible minority 34 32 14 5 4 11 0 74 11 534
2017 Non-visible minority 30 32 15 9 6 8 1 68 16 2899
2014 Visible minority 31 32 16 7 4 10 0 70 13 436
2014 Non-visible minority 23 33 18 10 6 11 0 63 18 2926
2011 Visible minority 25 29 18 7 9 12 1 61 19 574
2011 Non-visible minority 23 31 20 11 6 9 1 59 19 4174

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 27 15 9 5 6 0 69 14 651
2019 Non-visible minority 29 33 15 11 7 4 1 65 19 3119
2018 Visible minority 31 29 19 10 6 4 0 63 17 440
2018 Non-visible minority 23 33 18 12 10 3 0 58 23 2367
2017 Visible minority 32 34 15 8 6 6 0 69 14 535
2017 Non-visible minority 27 33 16 12 8 3 0 62 21 2893
2014 Visible minority 25 35 18 12 7 2 0 62 19 433
2014 Non-visible minority 19 30 19 17 12 3 0 51 30 2928
2011 Visible minority 21 30 22 8 14 4 0 53 23 575
2011 Non-visible minority 17 31 21 16 12 3 0 49 29 4173
2008 Visible minority 16 26 20 14 17 6 1 45 33 424
2008 Non-visible minority 14 27 20 18 18 2 0 42 37 3774

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 28 27 17 13 5 10 1 62 19 650
2019 Non-visible minority 20 30 19 16 8 7 1 54 26 3111
2018 Visible minority 22 32 18 13 7 8 0 59 21 442
2018 Non-visible minority 17 29 20 18 11 5 0 48 30 2368
2017 Visible minority 25 32 17 10 6 10 0 64 17 535
2017 Non-visible minority 19 31 20 16 9 6 0 53 26 2900
2014 Visible minority 17 29 18 15 8 10 1 52 27 435
2014 Non-visible minority 13 26 21 20 14 5 0 41 36 2925
2011 Visible minority 14 32 18 15 13 8 1 49 31 578
2011 Non-visible minority 9 30 20 22 13 5 0 42 37 4181
2008 Visible minority 9 27 22 16 18 7 1 39 37 423
2008 Non-visible minority 5 23 19 26 21 5 0 30 50 3771

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 31 16 11 6 6 0 65 18 648
2019 Non-visible minority 18 33 17 18 9 4 1 53 28 3120
2018 Visible minority 21 37 18 10 9 5 0 61 20 442
2018 Non-visible minority 14 31 20 20 11 3 0 47 32 2375
2017 Visible minority 26 37 13 9 7 7 1 68 18 533
2017 Non-visible minority 18 33 19 15 10 4 1 54 26 2898
2014 Visible minority 15 36 22 13 11 3 1 53 25 434
2014 Non-visible minority 14 31 20 19 13 3 0 46 33 2925
2011 Visible minority 17 34 16 17 12 4 0 53 30 578
2011 Non-visible minority 12 33 19 21 12 3 0 46 35 4178
2008 Visible minority 12 30 18 19 16 5 0 44 38 423
2008 Non-visible minority 8 31 19 25 15 2 0 41 41 3774
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 37 12 9 6 1 0 72 15 655
2019 Non-visible minority 30 38 12 13 6 0 0 68 19 3134
2018 Visible minority 27 37 17 10 9 0 1 64 19 443
2018 Non-visible minority 26 35 16 13 9 0 0 62 22 2376
2017 Visible minority 29 35 15 10 9 1 1 65 19 532
2017 Non-visible minority 29 37 13 12 8 1 0 67 20 2898
2014 Visible minority 23 33 21 13 10 0 0 56 23 435
2014 Non-visible minority 24 33 18 15 10 0 0 57 25 2929
2011 Visible minority 24 39 15 11 10 0 0 64 22 576
2011 Non-visible minority 23 39 15 14 9 0 0 62 22 4186

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 40 8 7 3 0 0 83 9 649
2019 Non-visible minority 32 43 11 9 4 0 0 75 14 3119
2018 Visible minority 38 39 12 9 2 0 0 77 12 445
2018 Non-visible minority 31 40 13 11 5 0 0 71 16 2373
2017 Visible minority 39 40 10 8 3 0 0 79 11 534
2017 Non-visible minority 32 44 11 10 4 0 0 75 14 2898

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 29 9 6 4 0 2 81 10 656
2019 Non-visible minority 41 32 12 9 5 0 0 74 14 3137
2018 Visible minority 41 32 11 9 5 1 1 74 15 440
2018 Non-visible minority 37 34 13 9 6 0 0 72 15 2371
2017 Visible minority 46 32 9 7 5 0 0 78 12 535
2017 Non-visible minority 40 35 11 8 6 0 0 76 14 2900
2014 Visible minority 38 34 16 7 4 0 0 73 11 436
2014 Non-visible minority 37 36 12 9 6 0 0 73 15 2931
2011 Visible minority 37 36 11 9 6 1 0 74 15 578
2011 Non-visible minority 35 36 12 10 6 0 0 72 16 4183
2008 Visible minority 26 35 13 12 10 2 2 63 23 423
2008 Non-visible minority 26 33 14 14 11 0 1 61 26 3773

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 38 10 9 4 0 1 77 13 656
2019 Non-visible minority 36 41 10 9 4 0 0 77 13 3123
2018 Visible minority 33 42 10 10 3 0 1 77 13 445
2018 Non-visible minority 27 46 12 11 4 0 0 73 15 2379
2017 Visible minority 36 39 11 9 4 0 1 76 14 532
2017 Non-visible minority 34 40 10 11 4 0 0 75 15 2898
2014 Visible minority 28 43 12 11 4 0 1 72 16 436
2014 Non-visible minority 29 37 13 14 7 0 0 67 21 2926
2011 Visible minority 33 34 14 11 6 0 2 68 17 578
2011 Non-visible minority 28 40 14 11 5 0 1 69 17 4176
2008 Visible minority 25 41 15 10 6 0 3 68 16 422
2008 Non-visible minority 21 42 16 14 6 0 1 65 20 3772

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 31 18 9 10 3 0 62 20 657
2019 Non-visible minority 22 31 18 15 11 3 0 55 27 3126
2018 Visible minority 23 31 17 14 9 4 1 57 25 444
2018 Non-visible minority 17 30 19 17 14 3 0 49 32 2367
2017 Visible minority 27 32 13 11 11 4 2 62 24 533
2017 Non-visible minority 22 34 16 14 10 3 1 58 25 2894
2014 Visible minority 20 30 16 20 12 2 0 51 32 434
2014 Non-visible minority 17 29 17 19 15 2 0 47 35 2926
2011 Visible minority 21 30 18 12 15 3 1 53 27 578
2011 Non-visible minority 19 33 17 16 12 2 1 54 29 4178
2008 Visible minority 15 29 18 17 17 2 2 46 36 421
2008 Non-visible minority 13 32 21 18 14 1 1 46 33 3774

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 24 14 11 16 4 4 55 30 659
2019 Non-visible minority 21 24 15 16 18 2 3 47 37 3136
2018 Visible minority 21 28 14 11 17 4 6 54 31 443
2018 Non-visible minority 16 25 14 18 23 1 3 42 43 2366
2017 Visible minority 22 25 11 15 17 5 5 52 35 534
2017 Non-visible minority 19 23 14 17 21 2 3 45 40 2898
2014 Visible minority 16 21 17 13 27 5 2 40 43 435
2014 Non-visible minority 12 20 15 19 30 2 2 34 51 2930
2011 Visible minority 18 24 13 14 25 4 2 45 41 578
2011 Non-visible minority 14 24 14 19 24 2 3 40 45 4178
2008 Visible minority 16 21 13 17 27 4 2 40 47 421
2008 Non-visible minority 12 26 14 20 26 1 1 39 47 3770

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 22 11 3 1 1 6 83 5 653
2019 Non-visible minority 50 26 12 4 3 1 4 80 7 3131

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 14 9 6 7 3 11 75 14 654
2019 Non-visible minority 59 11 7 4 4 2 13 82 10 3133

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 24 15 7 5 1 4 72 12 653
2019 Non-visible minority 47 23 14 7 3 2 4 75 10 3127

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 23 13 8 7 3 5 70 16 646
2019 Non-visible minority 45 20 14 8 4 3 5 72 13 3126

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 18 11 7 9 3 6 70 18 653
2019 Non-visible minority 44 14 12 11 10 3 6 63 24 3128

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 66 12 8 2 3 2 7 87 5 649
2019 Non-visible minority 63 17 9 4 2 2 4 84 7 3130

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 61 14 9 3 4 5 4 82 8 651
2019 Non-visible minority 78 8 3 2 2 3 4 92 4 3128

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 66 11 4 2 2 3 11 90 5 651
2019 Non-visible minority 81 6 2 1 1 2 7 96 2 3131

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 35 15 8 5 1 1 72 13 650
2019 Non-visible minority 35 38 12 10 5 0 0 74 14 3115
2018 Visible minority 28 41 14 9 7 0 1 70 16 441
2018 Non-visible minority 30 40 14 10 6 0 0 70 16 2364
2017 Visible minority 33 40 14 7 6 0 0 73 13 531
2017 Non-visible minority 34 42 10 9 5 0 0 76 14 2886
2014 Visible minority 19 42 12 15 8 0 3 63 25 436
2014 Non-visible minority 25 42 12 12 8 0 0 68 20 2929
2011 Visible minority 32 38 12 9 8 0 0 71 17 577
2011 Non-visible minority 33 42 11 10 5 0 0 75 14 4178

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 34 13 6 5 0 0 75 12 653
2019 Non-visible minority 40 36 13 8 4 0 0 75 12 3128
2018 Visible minority 37 35 12 8 7 1 1 73 15 441
2018 Non-visible minority 34 38 14 9 5 0 0 72 14 2360
2017 Visible minority 40 33 14 7 6 0 0 73 12 533
2017 Non-visible minority 39 37 12 8 5 0 0 76 12 2887
2014 Visible minority 31 37 14 8 6 0 3 71 14 436
2014 Non-visible minority 33 38 13 10 7 0 0 71 17 2930

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 39 11 8 3 0 1 79 11 652
2019 Non-visible minority 33 40 12 9 3 0 1 75 13 3091
2018 Visible minority 29 41 15 9 6 0 1 70 14 441
2018 Non-visible minority 29 39 15 12 5 1 1 68 17 2364
2017 Visible minority 32 40 14 7 6 0 1 73 13 530
2017 Non-visible minority 35 38 13 9 5 0 1 73 13 2891
2014 Visible minority 37 35 14 8 5 1 1 73 13 435
2014 Non-visible minority 27 38 15 11 7 1 1 66 19 2930
2011 Visible minority 35 36 14 7 6 1 1 72 14 576
2011 Non-visible minority 33 41 13 8 4 1 1 75 12 4181

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 23 36 20 8 4 7 2 66 13 658
2019 Non-visible minority 21 42 18 10 4 4 1 67 15 3135
2018 Visible minority 17 34 23 9 8 7 2 56 18 440
2018 Non-visible minority 17 37 23 12 7 4 0 57 20 2373
2017 Visible minority 23 33 20 7 7 8 2 62 16 532
2017 Non-visible minority 21 37 20 11 6 5 1 61 18 2899

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 47 30 11 6 4 0 1 78 11 654
2019 Non-visible minority 48 31 9 8 4 0 0 79 12 3124
2018 Visible minority 41 35 12 6 5 1 1 77 10 441
2018 Non-visible minority 42 35 10 8 4 0 1 78 12 2371
2017 Visible minority 44 33 11 5 5 1 1 79 10 532
2017 Non-visible minority 45 33 10 7 4 1 0 79 11 2889
2014 Visible minority 40 37 13 6 3 0 0 78 9 436
2014 Non-visible minority 41 33 12 8 5 1 1 75 13 2928
2011 Visible minority 40 37 10 7 5 0 0 78 12 577
2011 Non-visible minority 42 37 9 7 3 0 1 80 10 4182

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 37 14 3 3 0 1 79 7 649
2019 Non-visible minority 39 32 16 8 4 0 0 72 12 3115
2018 Visible minority 38 38 13 6 4 0 1 77 10 443
2018 Non-visible minority 36 33 17 8 5 0 0 70 13 2381
2017 Visible minority 37 38 14 5 4 0 2 77 9 534
2017 Non-visible minority 36 36 16 7 3 0 1 73 10 2898
2014 Visible minority 39 37 14 7 2 0 1 77 9 436
2014 Non-visible minority 34 36 17 8 4 0 1 71 12 2930
2011 Visible minority 35 35 19 7 3 0 1 71 10 576
2011 Non-visible minority 31 37 18 9 5 0 1 68 14 4184
2008 Visible minority 26 38 20 9 5 1 2 65 14 420
2008 Non-visible minority 26 37 21 10 4 0 1 63 15 3770

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 57 19 7 5 3 3 5 83 9 656
2019 Non-visible minority 59 21 8 4 3 2 4 85 7 3134
2017 Visible minority 50 25 7 3 5 4 6 84 8 533
2017 Non-visible minority 52 24 8 5 3 4 5 83 9 2899
2014 Visible minority 47 24 7 4 6 2 9 80 11 436
2014 Non-visible minority 50 26 8 4 4 3 5 83 8 2926
2011 Visible minority 47 26 9 6 5 3 5 79 12 577
2011 Non-visible minority 49 28 8 6 4 2 3 82 10 4180

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Visible minority 31 38 31 659
2019 Non-visible minority 30 38 32 3141
2018 Visible minority 31 37 32 445
2018 Non-visible minority 29 39 32 2373
2017 Visible minority 30 34 37 534
2017 Non-visible minority 28 41 31 2898
2014 Visible minority 28 36 36 435
2014 Non-visible minority 24 44 32 2929
2011 Visible minority 31 35 35 579
2011 Non-visible minority 26 46 28 4186

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Visible minority 4 23 19 8 42 5 185
2019 Non-visible minority 15 22 18 5 36 4 882
2018 Visible minority 4 21 24 5 44 3 120
2018 Non-visible minority 20 21 18 5 30 6 629
2017 Visible minority 2 19 26 4 45 5 140
2017 Non-visible minority 18 19 19 5 33 5 776
2014 Visible minority 6 22 29 23 9999 21 89
2014 Non-visible minority 23 22 28 9 9999 17 711
2011 Visible minority 9 28 44 6 9999 13 171
2011 Non-visible minority 23 31 27 7 9999 11 1048
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 36 8 4 2 0 0 86 6 654
2019 Non-visible minority 41 39 11 6 3 0 0 80 9 3122
2018 Visible minority 51 38 5 2 2 0 1 90 4 444
2018 Non-visible minority 39 44 9 5 2 1 0 83 8 2374
2017 Visible minority 47 37 8 6 2 0 0 84 8 532
2017 Non-visible minority 40 40 10 6 3 0 0 81 9 2898
2014 Visible minority 42 40 10 6 2 0 0 82 8 436
2014 Non-visible minority 32 42 14 7 4 1 0 75 11 2930
2011 Visible minority 42 39 10 5 3 0 0 81 9 577
2011 Non-visible minority 32 43 12 7 3 1 0 77 11 4186
2008 Visible minority 45 38 8 4 2 2 0 85 7 420
2008 Non-visible minority 33 42 12 7 5 1 0 75 12 3773

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 44 13 4 2 3 1 81 6 656
2019 Non-visible minority 25 43 18 9 3 2 0 69 12 3135
2018 Visible minority 30 42 18 6 3 1 0 73 9 441
2018 Non-visible minority 22 45 20 9 4 1 0 68 13 2364
2017 Visible minority 32 46 13 5 2 2 0 80 7 534
2017 Non-visible minority 26 43 18 8 3 2 0 71 11 2889
2014 Visible minority 24 49 17 4 4 1 0 74 8 434
2014 Non-visible minority 22 40 19 10 5 2 0 64 16 2927
2011 Visible minority 25 40 17 9 6 3 0 67 15 577
2011 Non-visible minority 20 40 19 13 6 2 0 61 20 4182

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 6 19 35 23 12 2 3 37 26 656
2019 Non-visible minority 6 19 38 23 11 1 1 35 26 3131
2018 Visible minority 7 18 38 22 11 2 3 34 26 439
2018 Non-visible minority 7 20 39 23 10 1 1 33 27 2372
2017 Visible minority 5 15 37 22 11 2 6 37 22 533
2017 Non-visible minority 6 19 38 22 12 1 2 35 25 2887
2014 Visible minority 10 22 42 18 4 1 3 24 33 433
2014 Non-visible minority 9 27 38 19 6 0 2 25 36 2921
2011 Visible minority 13 22 36 17 6 2 4 25 37 574
2011 Non-visible minority 9 26 38 17 7 1 2 25 36 4177
2008 Visible minority 14 24 39 16 4 1 2 20 40 418
2008 Non-visible minority 13 30 36 14 5 0 1 20 43 3766

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 6 9 22 28 26 5 4 60 16 654
2019 Non-visible minority 6 14 26 30 21 2 2 53 21 3128
2018 Visible minority 4 15 21 30 23 5 3 57 20 437
2018 Non-visible minority 7 14 29 28 17 2 1 47 23 2360
2017 Visible minority 5 10 23 25 26 4 8 58 17 530
2017 Non-visible minority 5 14 27 27 22 3 3 51 20 2884
2014 Visible minority 10 19 38 18 6 5 4 27 32 433
2014 Non-visible minority 14 21 31 19 11 3 2 31 37 2922
2011 Visible minority 11 16 25 28 10 4 6 42 30 571
2011 Non-visible minority 10 20 31 23 12 3 3 36 31 4171
2008 Visible minority 19 18 31 19 6 3 4 27 40 417
2008 Non-visible minority 18 25 30 17 8 1 1 25 44 3759

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 21 27 14 13 3 5 29 41 654
2019 Non-visible minority 17 25 27 15 12 1 3 28 44 3126
2018 Visible minority 19 22 26 18 11 2 3 31 42 441
2018 Non-visible minority 18 26 31 14 8 2 2 23 45 2366
2017 Visible minority 16 22 28 15 11 3 6 28 41 530
2017 Non-visible minority 17 26 27 13 10 2 3 25 46 2892
2014 Visible minority 23 20 30 16 2 2 7 20 46 431
2014 Non-visible minority 29 27 23 10 7 1 2 17 58 2923
2011 Visible minority 24 23 26 13 6 3 5 21 51 574
2011 Non-visible minority 24 28 26 12 6 1 3 19 54 4171
2008 Visible minority 25 24 30 11 5 3 3 16 52 418
2008 Non-visible minority 25 28 28 11 5 1 2 16 55 3758

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 5 12 28 28 23 1 4 52 18 651
2019 Non-visible minority 6 13 29 31 19 1 2 51 20 3124
2018 Visible minority 7 13 27 30 20 1 2 51 21 438
2018 Non-visible minority 6 15 33 29 15 1 1 45 21 2356
2017 Visible minority 7 11 26 26 23 2 6 53 19 530
2017 Non-visible minority 6 13 32 28 17 1 3 47 19 2878
2014 Visible minority 9 15 32 22 11 6 6 37 27 435
2014 Non-visible minority 8 15 35 27 12 1 2 40 24 2917
2011 Visible minority 8 13 36 28 9 1 4 40 22 572
2011 Non-visible minority 8 17 36 25 10 1 2 37 26 4168
2008 Visible minority 9 14 39 25 8 2 4 35 24 418
2008 Non-visible minority 10 18 37 25 8 1 1 33 28 3761

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 15 26 23 21 2 4 47 25 649
2019 Non-visible minority 10 19 27 23 18 2 2 43 30 3134
2018 Visible minority 11 16 30 22 15 2 4 39 29 439
2018 Non-visible minority 12 22 30 20 13 1 2 34 35 2363
2017 Visible minority 10 15 25 21 20 1 8 46 27 531
2017 Non-visible minority 11 19 28 22 15 2 3 39 31 2885
2014 Visible minority 15 20 29 21 11 1 3 33 37 432
2014 Non-visible minority 21 25 29 15 7 1 3 23 48 2925
2011 Visible minority 16 19 29 20 10 2 5 31 38 573
2011 Non-visible minority 17 25 29 17 7 1 2 25 44 4177
2008 Visible minority 20 23 26 18 8 2 3 27 46 418
2008 Non-visible minority 21 26 29 15 7 1 2 22 48 3763

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 7 12 22 22 20 8 8 51 23 649
2019 Non-visible minority 7 15 23 25 23 3 4 52 24 3120
2018 Visible minority 7 11 25 25 21 5 6 51 21 436
2018 Non-visible minority 8 14 27 26 19 2 3 48 24 2358
2017 Visible minority 5 11 21 23 21 6 12 54 20 529
2017 Non-visible minority 7 13 24 26 22 3 6 52 21 2884
2014 Visible minority 5 11 27 24 13 4 16 46 20 432
2014 Non-visible minority 9 13 26 27 16 3 7 48 24 2921
2011 Visible minority 7 14 26 24 13 4 11 43 25 569
2011 Non-visible minority 8 15 28 26 15 3 6 45 25 4173
2008 Visible minority 13 18 30 18 7 6 8 29 36 419
2008 Non-visible minority 12 21 28 23 11 1 4 36 34 3769

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 15 26 16 19 6 7 40 31 652
2019 Non-visible minority 14 22 29 16 15 2 2 32 38 3129
2018 Visible minority 12 21 27 21 13 2 3 36 35 439
2018 Non-visible minority 16 24 31 15 9 2 2 26 42 2374
2017 Visible minority 10 17 27 16 16 4 10 37 32 533
2017 Non-visible minority 15 22 32 13 12 2 4 27 39 2888
2014 Visible minority 20 15 35 14 8 3 6 23 38 432
2014 Non-visible minority 22 24 28 12 8 2 3 22 49 2924

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 8 11 26 29 19 2 5 52 20 654
2019 Non-visible minority 8 18 32 26 15 1 1 41 26 3131

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 37 19 9 4 7 0 65 15 651
2019 Non-visible minority 16 34 23 16 6 5 0 53 23 3123

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 24 9 9 6 1 0 76 14 655
2019 Non-visible minority 47 29 7 9 6 0 0 78 15 3131
2018 Visible minority 38 32 10 9 9 1 0 72 18 442
2018 Non-visible minority 38 31 10 11 8 1 0 70 19 2367
2017 Visible minority 45 29 8 9 8 1 0 75 17 533
2017 Non-visible minority 43 31 9 9 7 1 0 74 16 2896
2014 Visible minority 39 38 9 7 6 1 0 77 13 435
2014 Non-visible minority 43 31 9 10 7 1 0 74 17 2932

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 57 27 8 6 2 0 0 84 8 654
2019 Non-visible minority 51 31 7 7 4 0 0 82 11 3131
2018 Visible minority 44 33 11 8 4 0 0 77 12 444
2018 Non-visible minority 43 35 9 8 5 0 0 78 12 2362
2017 Visible minority 45 35 7 8 5 0 0 80 13 534
2017 Non-visible minority 42 37 7 9 5 0 0 80 14 2892
2014 Visible minority 37 40 13 6 3 0 0 77 9 436
2014 Non-visible minority 42 39 8 7 3 0 0 81 10 2930

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 31 10 4 2 0 0 83 7 656
2019 Non-visible minority 45 38 9 5 3 1 0 83 7 3126
2018 Visible minority 39 37 14 5 4 1 1 77 8 445
2018 Non-visible minority 39 40 11 6 4 0 0 79 10 2364

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 39 12 5 2 1 1 80 8 656
2019 Non-visible minority 38 41 11 6 3 2 0 80 9 3119
2018 Visible minority 48 34 8 6 4 1 0 82 10 441
2018 Non-visible minority 40 41 12 4 2 1 0 82 6 2360
2017 Visible minority 44 37 10 5 3 1 0 82 8 531
2017 Non-visible minority 41 41 10 4 2 2 0 84 6 2893
2014 Visible minority 38 41 12 4 4 2 0 80 8 434
2014 Non-visible minority 39 38 12 5 3 3 0 80 8 2927
2011 Visible minority 30 36 15 8 6 4 0 69 15 578
2011 Non-visible minority 30 42 15 6 4 3 0 75 10 4183

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 35 12 4 2 3 1 82 6 655
2019 Non-visible minority 47 36 10 2 2 2 0 85 4 3127
2018 Visible minority 44 36 11 4 3 1 1 81 7 443
2018 Non-visible minority 44 38 12 3 1 2 0 84 4 2362
2017 Visible minority 40 36 11 5 4 4 0 80 9 532
2017 Non-visible minority 42 37 13 3 2 3 0 82 5 2896
2014 Visible minority 40 38 9 7 2 5 0 81 9 434
2014 Non-visible minority 42 36 13 3 2 4 1 81 5 2927

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 32 10 1 2 0 0 87 3 656
2019 Non-visible minority 51 34 8 4 3 0 0 85 7 3132
2018 Visible minority 51 34 9 3 3 0 0 84 6 441
2018 Non-visible minority 46 36 10 5 3 0 0 82 8 2362
2017 Visible minority 47 38 7 4 3 0 0 86 7 532
2017 Non-visible minority 47 37 8 4 3 0 0 84 8 2901
2014 Visible minority 48 35 12 4 1 1 0 84 5 434
2014 Non-visible minority 42 38 10 6 3 0 0 81 9 2923
2011 Visible minority 40 35 14 6 5 1 0 75 11 577
2011 Non-visible minority 37 40 13 6 4 1 0 77 10 4173
2008 Visible minority 25 37 17 10 8 2 0 64 19 424
2008 Non-visible minority 26 41 15 10 7 1 0 67 18 3776

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 27 14 9 5 5 6 69 15 656
2019 Non-visible minority 30 29 15 10 8 4 4 64 19 3133
2018 Visible minority 24 32 15 9 7 8 5 65 18 441
2018 Non-visible minority 20 34 18 11 10 5 2 58 23 2367
2017 Visible minority 30 32 13 7 7 6 5 70 16 534
2017 Non-visible minority 26 30 16 11 9 4 4 61 21 2899
2014 Visible minority 30 41 12 6 8 1 2 73 14 436
2014 Non-visible minority 30 32 14 10 8 3 3 65 20 2929

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 33 33 16 8 5 4 2 70 14 650
2019 Non-visible minority 29 38 12 11 5 3 1 70 17 3130
2018 Visible minority 30 37 14 11 4 2 2 69 16 441
2018 Non-visible minority 28 37 14 11 6 3 1 68 18 2366
2017 Visible minority 36 36 11 7 5 3 1 76 12 534
2017 Non-visible minority 35 37 12 8 4 3 1 75 13 2889
2014 Visible minority 35 37 12 7 5 2 1 74 13 435
2014 Non-visible minority 32 37 12 9 5 4 1 72 15 2927
2011 Visible minority 32 35 12 8 7 5 1 71 16 576
2011 Non-visible minority 32 34 13 10 5 5 1 70 16 4177
2008 Visible minority 23 34 14 12 8 7 2 63 22 424
2008 Non-visible minority 24 35 14 13 8 5 1 63 22 3773

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 35 17 5 4 3 0 74 9 655
2019 Non-visible minority 32 40 16 7 3 2 0 73 11 3121
2018 Visible minority 34 37 17 5 5 1 0 73 10 441
2018 Non-visible minority 30 40 17 7 4 2 0 71 12 2361

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 26 20 9 9 7 4 58 20 652
2019 Non-visible minority 22 27 17 12 11 8 2 54 26 3129
2018 Visible minority 22 28 16 12 11 8 3 56 26 442
2018 Non-visible minority 17 28 19 14 13 7 2 50 30 2370
2017 Visible minority 22 27 16 10 10 11 3 58 24 532
2017 Non-visible minority 20 29 16 13 12 8 3 55 28 2891
2014 Visible minority 16 27 17 15 13 9 4 49 31 435
2014 Non-visible minority 16 26 19 16 15 7 2 46 33 2926
2011 Visible minority 14 20 20 13 16 14 3 42 34 575
2011 Non-visible minority 14 23 19 16 13 13 3 44 34 4181

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 43 3 8 2 0 0 87 10 659
2019 Non-visible minority 42 43 4 8 2 0 0 86 10 3137
2017 Visible minority 40 47 5 6 2 0 0 87 8 535
2017 Non-visible minority 36 47 4 9 3 0 0 83 12 2901
2014 Visible minority 41 46 6 4 3 0 0 87 7 436
2014 Non-visible minority 37 44 6 9 4 0 0 81 13 2927
2011 Visible minority 40 44 5 6 4 0 0 84 10 578
2011 Non-visible minority 38 46 4 9 3 0 0 84 12 4183
2008 Visible minority 31 51 4 10 4 0 0 82 14 421
2008 Non-visible minority 32 47 5 12 4 0 0 79 16 3773

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 31 5 9 4 0 0 82 13 656
2019 Non-visible minority 48 37 5 7 3 0 0 85 10 3132
2017 Visible minority 48 35 5 9 3 0 0 83 12 533
2017 Non-visible minority 47 35 5 9 4 0 0 82 13 2897
2014 Visible minority 44 37 7 8 3 0 0 82 12 436
2014 Non-visible minority 46 36 6 9 4 0 0 82 12 2926
2011 Visible minority 43 39 6 6 5 0 0 82 12 577
2011 Non-visible minority 45 36 7 8 4 0 0 81 12 4171

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 35 7 3 3 0 1 87 6 646
2019 Non-visible minority 54 34 6 4 2 0 0 88 6 3117
2017 Visible minority 52 37 6 4 1 0 0 89 5 531
2017 Non-visible minority 56 34 5 4 2 0 0 89 5 2888
2014 Visible minority 47 39 7 5 2 0 0 86 7 435
2014 Non-visible minority 52 36 6 5 2 0 0 88 7 2925

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 75 15 4 3 3 1 0 90 6 659
2019 Non-visible minority 71 17 3 5 2 0 1 90 6 3130
2017 Visible minority 73 16 4 2 3 0 1 90 5 533
2017 Non-visible minority 72 16 4 5 2 0 1 89 7 2897
2014 Visible minority 67 22 2 6 2 0 1 90 8 436
2014 Non-visible minority 67 18 5 6 2 0 2 87 9 2926
2011 Visible minority 74 14 4 4 3 0 1 89 7 578
2011 Non-visible minority 69 16 4 6 3 0 2 87 9 4185
2008 Visible minority 71 17 2 4 3 1 3 91 7 421
2008 Non-visible minority 69 16 4 6 3 0 2 87 9 3772

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 72 15 5 3 2 1 4 90 5 655
2019 Non-visible minority 72 13 6 4 2 0 3 88 6 3140
2017 Visible minority 74 12 5 4 2 1 3 89 6 533
2017 Non-visible minority 72 13 5 4 2 0 4 89 6 2897
2014 Visible minority 74 14 5 2 2 0 2 90 4 434
2014 Non-visible minority 72 12 5 4 3 0 4 88 7 2928
2011 Visible minority 73 14 5 3 2 1 3 90 5 577
2011 Non-visible minority 70 14 4 5 3 0 4 88 8 4180
2008 Visible minority 65 15 5 2 5 1 7 87 7 423
2008 Non-visible minority 68 12 5 4 4 0 8 87 8 3775

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 80 13 3 1 1 0 3 95 2 655
2019 Non-visible minority 82 10 3 2 1 0 2 94 3 3116
2017 Visible minority 81 10 3 2 1 0 3 94 3 531
2017 Non-visible minority 80 11 3 2 1 0 3 94 3 2894
2014 Visible minority 79 11 3 3 1 0 3 93 5 436
2014 Non-visible minority 80 10 3 1 2 0 3 94 3 2929
2011 Visible minority 77 13 4 1 2 0 3 93 3 577
2011 Non-visible minority 79 11 3 2 2 0 3 93 4 4178
2008 Visible minority 75 13 3 1 2 0 6 94 4 422
2008 Non-visible minority 78 8 3 2 2 1 6 92 4 3768

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 19 11 5 4 11 2 78 10 656
2019 Non-visible minority 38 21 13 6 4 14 4 72 12 3137

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 33 45 9 5 4 2 1 80 10 656
2019 Non-visible minority 33 46 8 7 3 1 3 82 10 3134

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 25 12 1 1 6 2 85 3 655
2019 Non-visible minority 52 27 7 3 2 6 3 87 5 3126

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 657
2019 Non-visible minority 12 88 3133
2018 Visible minority 14 86 445
2018 Non-visible minority 14 86 2373

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 53 47 88
2019 Non-visible minority 54 46 397
2018 Visible minority 61 39 65
2018 Non-visible minority 59 41 344

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 54 46 88
2019 Non-visible minority 57 43 397
2018 Visible minority 58 42 65
2018 Non-visible minority 53 47 344

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 88
2019 Non-visible minority 9 91 397
2018 Visible minority 8 92 65
2018 Non-visible minority 8 92 344

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 65
2018 Non-visible minority 0 100 344

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 8 92 88
2019 Non-visible minority 4 96 397

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 6 94 65
2018 Non-visible minority 5 95 344

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 88
2019 Non-visible minority 5 95 397
2018 Visible minority 9 91 65
2018 Non-visible minority 2 98 344

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 41 59 86
2019 Non-visible minority 35 65 396
2018 Visible minority 38 62 64
2018 Non-visible minority 43 57 344

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 34 66 86
2019 Non-visible minority 44 56 396
2018 Visible minority 49 51 64
2018 Non-visible minority 39 61 344

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 52 48 86
2019 Non-visible minority 45 55 396
2018 Visible minority 54 46 64
2018 Non-visible minority 45 55 344

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 30 70 86
2019 Non-visible minority 39 61 396
2018 Visible minority 45 55 64
2018 Non-visible minority 38 62 344

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 35 65 86
2019 Non-visible minority 35 65 396
2018 Visible minority 42 58 64
2018 Non-visible minority 32 68 344

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 41 59 86
2019 Non-visible minority 54 46 396
2018 Visible minority 49 51 64
2018 Non-visible minority 52 48 344

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 24 76 86
2019 Non-visible minority 33 67 396
2018 Visible minority 22 78 64
2018 Non-visible minority 32 68 344

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 86
2019 Non-visible minority 1 99 396
2018 Visible minority 0 100 64
2018 Non-visible minority 2 98 344

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 86
2019 Non-visible minority 12 88 396
2018 Visible minority 9 91 64
2018 Non-visible minority 9 91 344

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 63 37 86
2019 Non-visible minority 44 56 396
2018 Visible minority 51 49 64
2018 Non-visible minority 40 60 344

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 26 74 86
2019 Non-visible minority 29 71 396
2018 Visible minority 26 74 64
2018 Non-visible minority 29 71 344

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 86
2019 Non-visible minority 12 88 396
2018 Visible minority 23 77 64
2018 Non-visible minority 13 87 344

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 47 53 85
2019 Non-visible minority 55 45 392
2018 Visible minority 43 57 65
2018 Non-visible minority 54 46 344

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 36 64 85
2019 Non-visible minority 24 76 392
2018 Visible minority 22 78 65
2018 Non-visible minority 24 76 344

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 85
2019 Non-visible minority 9 91 392

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 85
2019 Non-visible minority 22 78 392

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 85
2019 Non-visible minority 9 91 392

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 16 84 85
2019 Non-visible minority 12 88 392
2018 Visible minority 12 88 65
2018 Non-visible minority 11 89 344

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 8 92 85
2019 Non-visible minority 10 90 392
2018 Visible minority 9 91 65
2018 Non-visible minority 12 88 344

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 30 70 85
2019 Non-visible minority 28 72 392
2018 Visible minority 34 66 65
2018 Non-visible minority 25 75 344

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 8 92 64
2018 Non-visible minority 5 95 326

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 22 78 64
2018 Non-visible minority 20 80 326

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 12 88 64
2018 Non-visible minority 10 90 326

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 6 94 64
2018 Non-visible minority 9 91 326

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 24 76 64
2018 Non-visible minority 11 89 326

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 11 89 64
2018 Non-visible minority 9 91 326

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 29 71 64
2018 Non-visible minority 30 70 326

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 9 91 64
2018 Non-visible minority 8 92 326

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 45 55 64
2018 Non-visible minority 49 51 326

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 42 58 64
2018 Non-visible minority 59 41 326

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 14 86 64
2018 Non-visible minority 14 86 326

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 653
2019 Non-visible minority 18 82 3128

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 17 17 5 5 23 11 59 15 654
2019 Non-visible minority 16 18 18 10 7 24 7 50 24 3134
2018 Visible minority 21 18 19 5 8 21 9 55 18 441
2018 Non-visible minority 15 20 20 9 9 23 4 48 24 2378
2017 Visible minority 22 17 18 3 6 25 9 58 15 534
2017 Non-visible minority 17 20 17 8 7 24 7 54 22 2899
2014 Visible minority 20 24 13 7 4 25 6 64 16 435
2014 Non-visible minority 14 19 19 6 7 28 6 51 20 2929

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 30 12 4 5 10 2 76 10 658
2019 Non-visible minority 34 33 14 7 5 6 1 72 13 3130
2018 Visible minority 35 29 15 6 3 9 1 73 11 442
2018 Non-visible minority 29 34 16 8 5 6 0 68 15 2373
2017 Visible minority 35 30 14 4 5 11 1 74 9 533
2017 Non-visible minority 31 34 15 7 5 7 1 71 13 2895
2014 Visible minority 29 30 18 4 3 16 1 71 8 434
2014 Non-visible minority 26 34 18 6 4 10 1 68 12 2929
2011 Visible minority 29 34 16 6 3 10 1 71 11 577
2011 Non-visible minority 29 39 16 6 3 7 0 73 9 4186

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 655
2019 Non-visible minority 6 94 3135
2018 Visible minority 11 89 442
2018 Non-visible minority 6 94 2370

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 39 61 66
2019 Non-visible minority 39 61 197
2018 Visible minority 36 64 55
2018 Non-visible minority 42 58 135

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 73 27 66
2019 Non-visible minority 75 25 197
2018 Visible minority 74 26 55
2018 Non-visible minority 76 24 135

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 66
2019 Non-visible minority 0 100 197
2018 Visible minority 0 100 55
2018 Non-visible minority 0 100 135

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 66
2019 Non-visible minority 5 95 197
2018 Visible minority 11 89 55
2018 Non-visible minority 9 91 135

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 66
2019 Non-visible minority 3 97 197

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 66
2019 Non-visible minority 9 91 197

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 60 40 65
2019 Non-visible minority 15 85 192
2018 Visible minority 46 54 55
2018 Non-visible minority 13 87 135

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 51 49 65
2019 Non-visible minority 10 90 192
2018 Visible minority 45 55 55
2018 Non-visible minority 10 90 135

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 36 64 65
2019 Non-visible minority 7 93 192
2018 Visible minority 31 69 55
2018 Non-visible minority 6 94 135

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 65
2019 Non-visible minority 3 97 192
2018 Visible minority 14 86 55
2018 Non-visible minority 6 94 135

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 26 74 65
2019 Non-visible minority 34 66 192
2018 Visible minority 29 71 55
2018 Non-visible minority 36 64 135

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 65
2019 Non-visible minority 43 57 192
2018 Visible minority 14 86 55
2018 Non-visible minority 36 64 135

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 65
2019 Non-visible minority 5 95 192

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 65
2019 Non-visible minority 8 92 192

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 65
2019 Non-visible minority 14 86 192
2018 Visible minority 9 91 55
2018 Non-visible minority 14 86 135

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 55
2018 Non-visible minority 0 100 135

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 65
2019 Non-visible minority 12 88 192
2018 Visible minority 10 90 55
2018 Non-visible minority 17 83 135

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 20 80 65
2019 Non-visible minority 14 86 192
2018 Visible minority 15 85 55
2018 Non-visible minority 16 84 135

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 29 71 65
2019 Non-visible minority 30 70 190
2018 Visible minority 13 87 55
2018 Non-visible minority 29 71 135

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 65
2019 Non-visible minority 15 85 190

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 65
2019 Non-visible minority 17 83 190

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 65
2019 Non-visible minority 9 91 190

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 8 92 65
2019 Non-visible minority 7 93 190
2018 Visible minority 14 86 55
2018 Non-visible minority 6 94 135

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 55 45 65
2019 Non-visible minority 47 53 190
2018 Visible minority 56 44 55
2018 Non-visible minority 54 46 135

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 13 87 54
2018 Non-visible minority 14 86 125

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 23 77 54
2018 Non-visible minority 16 84 125

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 54
2018 Non-visible minority 10 90 125

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 34 66 54
2018 Non-visible minority 28 72 125

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 8 92 54
2018 Non-visible minority 8 92 125

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 47 53 54
2018 Non-visible minority 41 59 125

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 58 42 54
2018 Non-visible minority 67 33 125

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 12 88 54
2018 Non-visible minority 18 82 125

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 654
2019 Non-visible minority 10 90 3123

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 15 21 3 4 24 11 56 11 657
2019 Non-visible minority 20 18 19 4 4 29 7 59 11 3137
2018 Visible minority 21 19 21 2 6 24 8 59 11 441
2018 Non-visible minority 19 19 23 4 3 27 4 56 10 2376
2017 Visible minority 21 20 17 2 4 28 8 63 9 534
2017 Non-visible minority 19 20 18 3 2 31 7 63 8 2896
2014 Visible minority 21 22 19 2 3 26 6 65 7 434
2014 Non-visible minority 16 19 20 3 2 34 6 58 9 2930

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 27 16 5 3 10 2 73 9 657
2019 Non-visible minority 38 32 14 4 3 8 1 77 7 3128
2018 Visible minority 36 28 17 4 4 11 1 72 8 440
2018 Non-visible minority 33 34 18 4 3 7 1 73 7 2375
2017 Visible minority 36 29 15 2 3 13 2 76 6 533
2017 Non-visible minority 35 35 13 3 2 10 1 80 5 2887
2014 Visible minority 31 34 17 2 1 14 1 76 4 434
2014 Non-visible minority 30 34 18 4 2 12 1 73 6 2930
2011 Visible minority 27 35 17 4 5 11 1 71 10 578
2011 Non-visible minority 34 38 14 3 1 8 0 79 5 4176

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 657
2019 Non-visible minority 13 87 3133
2017 Visible minority 16 84 534
2017 Non-visible minority 14 86 2892
2014 Visible minority 13 87 434
2014 Non-visible minority 13 87 2923

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 81 19 96
2019 Non-visible minority 78 22 416
2017 Visible minority 80 20 95
2017 Non-visible minority 77 23 423
2014 Visible minority 74 26 65
2014 Non-visible minority 75 25 360

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 39 5 8 3 2 0 83 11 76
2019 Non-visible minority 53 29 6 7 3 0 1 83 10 335
2017 Visible minority 43 40 7 7 1 0 1 84 8 77
2017 Non-visible minority 51 33 3 7 5 1 1 85 12 335
2014 Visible minority 48 42 4 4 2 0 0 90 6 48
2014 Non-visible minority 51 33 6 7 3 0 0 84 10 283
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 24 9 2 3 2 1 86 6 656
2019 Non-visible minority 61 23 8 4 3 1 0 85 7 3134
2018 Visible minority 52 28 8 5 6 1 0 81 11 439
2018 Non-visible minority 53 26 10 5 5 1 0 80 10 2363
2017 Visible minority 55 24 9 4 6 2 0 81 10 535
2017 Non-visible minority 56 25 9 4 4 1 0 83 8 2900

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 36 18 10 3 5 9 64 15 167
2019 Non-visible minority 17 47 17 12 4 2 1 66 16 934

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 40 12 5 2 4 0 81 7 656
2019 Non-visible minority 33 44 13 6 3 2 0 78 8 3127
2018 Visible minority 34 39 14 6 2 4 0 76 8 442
2018 Non-visible minority 30 45 13 7 3 2 0 77 10 2366
2017 Visible minority 27 42 15 6 5 6 0 73 11 533
2017 Non-visible minority 25 45 14 8 4 3 0 73 12 2896

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 36 15 8 4 2 1 73 12 658
2019 Non-visible minority 26 38 17 11 6 1 0 65 18 3137
2018 Visible minority 31 39 16 5 6 3 0 72 11 445
2018 Non-visible minority 22 38 19 12 7 1 0 61 20 2376
2017 Visible minority 25 38 18 8 6 4 0 66 15 535
2017 Non-visible minority 19 41 17 13 7 1 0 62 21 2897

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 27 16 8 11 0 1 65 19 652
2019 Non-visible minority 24 29 23 11 12 0 1 54 23 3138
2018 Visible minority 32 29 18 11 8 1 2 63 19 441
2018 Non-visible minority 21 28 21 14 15 0 1 49 29 2375
2017 Visible minority 29 26 18 10 11 2 4 58 23 532
2017 Non-visible minority 22 27 20 15 15 0 1 50 30 2896

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 30 20 12 5 0 1 62 18 655
2019 Non-visible minority 24 30 25 13 7 0 0 54 21 3137
2018 Visible minority 24 32 23 13 7 0 1 57 20 440
2018 Non-visible minority 20 29 26 15 9 0 0 49 24 2376
2017 Visible minority 27 31 21 12 6 0 3 59 19 533
2017 Non-visible minority 20 32 27 13 7 0 1 52 20 2895

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 39 29 16 9 4 1 2 70 13 651
2019 Non-visible minority 35 32 19 8 5 0 1 68 13 3124
2018 Visible minority 29 33 19 11 5 0 2 64 16 442
2018 Non-visible minority 28 34 22 10 5 0 1 62 15 2363
2017 Visible minority 32 30 18 9 5 1 5 66 15 533
2017 Non-visible minority 30 33 20 10 5 1 1 64 15 2885

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 23 17 11 10 1 4 59 23 655
2019 Non-visible minority 29 26 21 13 10 1 1 56 23 3123
2018 Visible minority 26 24 23 14 10 1 3 52 24 444
2018 Non-visible minority 24 26 23 14 12 0 1 51 26 2359
2017 Visible minority 30 23 19 13 8 2 4 57 22 532
2017 Non-visible minority 25 27 22 14 9 1 2 54 23 2896

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 24 13 5 3 0 5 78 8 649
2019 Non-visible minority 51 25 12 6 3 0 3 79 9 3124
2018 Visible minority 44 27 11 6 4 1 6 77 11 439
2018 Non-visible minority 47 25 13 6 4 0 4 76 11 2363
2017 Visible minority 40 27 14 5 3 2 9 76 9 533
2017 Non-visible minority 46 27 12 6 3 1 6 78 9 2891

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 29 18 8 6 1 1 68 14 656
2019 Non-visible minority 34 32 19 9 6 0 0 66 15 3132
2018 Visible minority 31 33 19 9 7 1 0 64 17 442
2018 Non-visible minority 31 29 20 11 7 0 0 61 19 2367
2017 Visible minority 29 31 21 9 7 1 2 62 17 532
2017 Non-visible minority 29 33 22 10 6 0 0 62 16 2889

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 30 17 7 5 2 2 71 12 654
2019 Non-visible minority 35 35 19 7 4 1 0 70 11 3132
2018 Visible minority 28 38 18 8 5 1 2 68 14 441
2018 Non-visible minority 28 34 23 9 5 0 1 63 14 2370
2017 Visible minority 29 30 20 10 6 2 3 63 17 530
2017 Non-visible minority 30 35 21 8 4 0 1 66 13 2890

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 29 19 8 4 1 2 68 12 657
2019 Non-visible minority 31 33 21 9 4 0 0 65 14 3127
2018 Visible minority 28 35 22 8 4 1 2 64 13 441
2018 Non-visible minority 26 35 22 11 5 0 1 61 16 2369
2017 Visible minority 30 35 18 9 3 1 4 68 13 531
2017 Non-visible minority 28 35 22 10 4 0 1 64 14 2888

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 28 16 11 4 1 1 69 15 654
2019 Non-visible minority 34 33 18 9 5 0 0 68 14 3129
2018 Visible minority 30 30 25 7 6 0 2 61 13 439
2018 Non-visible minority 29 33 21 10 6 0 0 62 16 2363
2017 Visible minority 30 29 20 10 5 2 4 62 16 531
2017 Non-visible minority 32 32 20 10 5 0 1 65 15 2887

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 26 13 8 7 1 1 71 16 654
2019 Non-visible minority 47 26 14 7 5 0 0 73 13 3125

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 30 15 8 4 1 2 73 12 652
2019 Non-visible minority 40 33 16 6 3 0 0 74 10 3118
2018 Visible minority 36 33 15 8 5 1 2 71 13 436
2018 Non-visible minority 32 33 21 10 4 0 0 65 14 2362
2017 Visible minority 30 33 21 6 3 3 4 67 10 531
2017 Non-visible minority 33 35 18 9 3 0 1 69 13 2882

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 25 11 5 4 1 2 80 9 653
2019 Non-visible minority 58 24 11 4 2 0 1 82 7 3122
2018 Visible minority 55 23 10 5 4 0 3 80 9 437
2018 Non-visible minority 51 27 12 5 3 0 1 80 8 2361
2017 Visible minority 54 27 10 4 2 1 2 83 6 531
2017 Non-visible minority 56 26 12 4 2 0 1 82 6 2898

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 67 14 7 4 2 1 5 87 6 652
2019 Non-visible minority 79 11 4 1 1 0 4 94 2 3124
2018 Visible minority 64 20 7 2 2 1 4 88 5 438
2018 Non-visible minority 73 15 5 2 2 0 4 92 3 2360

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 64 16 7 5 5 1 3 84 10 656
2019 Non-visible minority 73 12 7 3 3 0 1 86 6 3122
2018 Visible minority 60 15 9 5 6 2 4 79 12 435
2018 Non-visible minority 71 14 6 3 4 1 2 87 7 2356
2017 Visible minority 60 17 7 5 5 1 5 82 10 532
2017 Non-visible minority 74 12 7 3 3 0 2 87 6 2895

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 61 20 8 5 2 0 3 84 7 656
2019 Non-visible minority 54 27 11 4 3 0 0 82 7 3117
2018 Visible minority 52 26 12 5 2 1 2 80 7 441
2018 Non-visible minority 47 29 14 5 4 0 0 77 10 2366
2017 Visible minority 52 26 8 6 4 0 4 81 10 531
2017 Non-visible minority 50 29 12 4 3 0 1 80 8 2896

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 62 17 8 5 5 1 3 82 10 650
2019 Non-visible minority 61 20 10 4 4 0 0 82 9 3112
2018 Visible minority 52 25 7 7 7 0 2 79 14 440
2018 Non-visible minority 54 23 11 6 5 0 0 78 11 2355
2017 Visible minority 54 21 8 5 7 1 3 79 12 532
2017 Non-visible minority 59 21 9 5 4 0 1 81 9 2899

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 62 12 5 2 2 0 16 88 5 645
2019 Non-visible minority 60 14 5 2 1 0 18 91 3 3102
2018 Visible minority 56 13 6 3 1 0 20 88 5 438
2018 Non-visible minority 53 14 7 2 1 0 23 87 4 2355
2017 Visible minority 55 15 5 2 2 1 19 88 5 528
2017 Non-visible minority 55 14 6 2 1 0 21 88 4 2888

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 73 12 4 2 1 1 7 92 4 654
2019 Non-visible minority 75 15 4 1 1 0 3 94 2 3112
2018 Visible minority 68 14 5 3 1 1 8 91 4 440
2018 Non-visible minority 70 17 5 1 1 0 5 92 2 2361
2017 Visible minority 68 14 4 1 1 1 11 93 3 527
2017 Non-visible minority 71 17 4 1 1 0 6 93 2 2879

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 65 12 7 5 7 1 5 81 12 654
2019 Non-visible minority 71 15 6 3 3 0 2 87 6 3121
2018 Visible minority 60 20 6 3 5 1 5 85 9 442
2018 Non-visible minority 67 17 7 4 4 0 2 86 7 2364
2017 Visible minority 53 19 8 5 7 2 6 78 13 531
2017 Non-visible minority 63 20 7 4 3 0 2 86 7 2896

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 26 8 4 2 1 4 85 6 651
2019 Non-visible minority 52 28 13 3 2 0 1 82 5 3112
2018 Visible minority 50 30 10 4 2 0 2 83 7 440
2018 Non-visible minority 46 32 14 4 2 0 1 79 6 2364
2017 Visible minority 47 29 11 5 2 1 5 81 7 529
2017 Non-visible minority 49 32 12 4 2 0 1 82 6 2894

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 35 28 11 2 0 0 59 13 658
2019 Non-visible minority 19 37 30 10 3 0 0 56 13 3141
2018 Visible minority 20 33 34 9 4 0 0 53 13 444
2018 Non-visible minority 15 34 33 13 4 0 0 49 18 2376
2017 Visible minority 17 35 33 10 4 0 1 52 15 535
2017 Non-visible minority 13 35 36 13 4 0 0 47 16 2896

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 7 15 39 25 13 0 1 39 22 651
2019 Non-visible minority 7 18 37 25 13 0 0 38 24 3124
2018 Visible minority 4 15 43 30 8 0 0 38 19 441
2018 Non-visible minority 8 18 39 22 12 0 0 35 26 2356
2017 Visible minority 7 14 40 28 10 0 1 38 21 533
2017 Non-visible minority 7 17 40 24 12 0 0 36 24 2890
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 31 15 8 8 5 2 34 66 657
2019 Non-visible minority 24 33 21 10 9 3 0 25 75 3131
2018 Visible minority 37 26 16 9 5 5 1 40 60 445
2018 Non-visible minority 29 29 19 11 10 2 0 30 70 2379
2017 Visible minority 34 22 17 9 9 8 1 37 63 535
2017 Non-visible minority 30 24 19 12 11 4 0 31 69 2898

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 54 46 417
2019 Non-visible minority 55 45 2292

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 59 41 409
2019 Non-visible minority 48 52 2248
2018 Visible minority 43 57 260
2018 Non-visible minority 35 65 1655

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 18 8 5 5 3 12 78 12 651
2019 Non-visible minority 46 19 12 7 7 1 7 71 16 3088
2018 Visible minority 48 17 11 6 3 5 10 76 11 444
2018 Non-visible minority 45 17 12 9 8 1 8 68 19 2371

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 31 20 13 10 2 6 52 25 406
2019 Non-visible minority 15 26 17 17 15 2 7 45 36 2250
2018 Visible minority 15 32 18 18 10 2 4 51 30 266
2018 Non-visible minority 12 24 16 19 23 1 5 38 45 1656
2017 Visible minority 17 34 15 11 12 5 6 57 26 309
2017 Non-visible minority 13 25 16 17 18 2 8 42 40 1876

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 10 27 17 17 18 2 8 42 39 407
2019 Non-visible minority 7 17 17 20 28 3 9 27 54 2244
2018 Visible minority 8 24 19 22 25 1 1 33 48 265
2018 Non-visible minority 4 14 15 21 38 2 5 19 64 1655
2017 Visible minority 6 15 13 22 33 4 6 24 61 308
2017 Non-visible minority 3 11 13 19 44 3 7 15 70 1876
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