2019 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 40 10 6 4 0 0 79 10 3700
2019 Part-time 48 37 5 8 2 0 0 85 10 125
2017 Full-time 35 44 9 7 4 0 0 80 11 3330
2017 Part-time 45 41 8 5 1 0 0 86 6 135
2014 Full-time 30 45 11 9 5 0 0 75 14 3281
2014 Part-time 46 37 3 12 2 0 0 83 14 127
2011 Full-time 36 41 10 8 4 0 0 78 12 4569
2011 Part-time 41 38 11 6 4 0 0 80 10 209
2008 Full-time 32 43 11 9 5 0 0 76 13 4064
2008 Part-time 29 47 11 12 1 0 0 76 13 128

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 37 12 11 6 0 0 72 17 3699
2019 Part-time 45 32 12 8 3 0 0 77 11 126
2017 Full-time 31 39 13 10 8 0 0 70 18 3324
2017 Part-time 40 43 9 4 2 2 0 85 6 135

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 33 9 3 2 0 0 86 5 3678
2019 Part-time 55 36 7 1 2 0 0 91 3 126
2017 Full-time 53 34 8 3 1 0 0 87 5 3319
2017 Part-time 62 27 7 4 0 0 0 89 4 134
2014 Full-time 60 28 7 3 1 0 0 89 4 3278
2014 Part-time 63 25 11 1 1 0 0 88 2 127
2011 Full-time 58 31 7 3 1 0 0 89 4 4569
2011 Part-time 60 30 6 3 1 0 0 90 4 206

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 38 9 5 2 0 0 84 8 3700
2019 Part-time 56 30 9 2 2 0 0 86 4 125
2017 Full-time 43 39 9 5 3 0 0 83 8 3315
2017 Part-time 58 33 6 4 0 0 0 91 4 134
2014 Full-time 39 40 12 6 3 0 0 79 9 3279
2014 Part-time 53 31 13 1 2 0 0 84 3 127
2011 Full-time 43 41 9 5 2 0 0 83 8 4570
2011 Part-time 48 38 9 3 2 0 0 86 6 210
2008 Full-time 39 43 8 6 3 0 0 82 9 4092
2008 Part-time 35 50 9 4 2 0 0 85 6 129

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 33 12 6 4 0 0 77 11 3695
2019 Part-time 54 25 12 6 2 0 1 79 8 126
2017 Full-time 39 33 15 7 5 0 0 72 13 3325
2017 Part-time 48 38 10 3 0 0 0 87 3 135
2014 Full-time 25 35 17 13 8 1 0 61 21 3279
2014 Part-time 48 25 16 9 2 0 0 73 11 127
2011 Full-time 27 36 19 11 6 1 0 64 17 4572
2011 Part-time 35 40 14 7 3 0 0 75 11 210

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 35 13 6 4 0 0 77 11 3681
2019 Part-time 52 30 10 4 2 0 1 83 7 124
2017 Full-time 38 36 13 8 4 0 0 74 13 3322
2017 Part-time 50 39 8 3 0 0 0 89 3 135
2014 Full-time 23 38 17 14 7 1 0 61 21 3276
2014 Part-time 47 26 15 9 2 1 0 74 11 127
2011 Full-time 26 38 17 13 6 1 0 64 18 4570
2011 Part-time 35 35 14 12 3 0 0 71 15 209
2008 Full-time 19 38 18 15 9 0 0 58 24 4096
2008 Part-time 20 48 10 16 5 1 0 69 21 129

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 26 19 9 6 4 1 66 15 3698
2019 Part-time 47 23 10 4 7 5 5 77 12 126
2017 Full-time 33 26 19 9 6 5 1 63 16 3324
2017 Part-time 42 29 15 9 0 3 1 74 10 135
2014 Full-time 28 28 19 12 8 5 1 59 21 3280
2014 Part-time 28 13 25 17 2 0 13 48 23 127
2011 Full-time 30 28 18 12 7 4 1 61 20 4576
2011 Part-time 30 20 24 9 5 9 2 57 16 208
2008 Full-time 21 31 19 14 9 5 1 55 25 4099
2008 Part-time 22 32 19 12 6 8 1 59 20 129
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 28 14 5 3 0 3 78 8 3691
2019 Part-time 50 23 9 4 4 1 9 81 9 126

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 26 11 6 4 1 1 79 10 3698
2019 Part-time 51 30 11 3 2 1 2 84 5 126
2017 Full-time 47 29 11 6 5 1 0 77 12 3328
2017 Part-time 62 25 5 5 1 2 0 89 7 135
2014 Full-time 42 32 12 8 4 2 0 75 12 3279
2014 Part-time 53 34 9 2 2 0 0 87 4 127
2011 Full-time 43 32 12 7 4 2 1 76 11 4566
2011 Part-time 52 27 10 4 3 2 0 82 8 209
2008 Full-time 36 30 13 10 8 2 1 68 19 4101
2008 Part-time 36 36 14 8 1 4 1 75 10 129

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 31 10 8 4 0 1 77 12 3681
2019 Part-time 50 27 11 10 1 1 1 79 10 124
2017 Full-time 43 32 10 9 6 0 0 75 15 3325
2017 Part-time 59 26 5 7 3 0 0 85 10 135
2014 Full-time 38 34 12 10 5 1 0 72 15 3281
2014 Part-time 51 31 8 7 2 0 0 83 9 127
2011 Full-time 37 36 10 10 6 0 0 74 16 4571
2011 Part-time 44 37 8 6 5 0 0 81 11 209
2008 Full-time 31 34 11 12 10 1 0 66 23 4097
2008 Part-time 33 37 12 11 6 0 1 70 17 129

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 28 9 6 4 0 0 81 10 3700
2019 Part-time 58 32 6 3 2 0 0 89 5 126
2017 Full-time 50 28 9 7 6 0 0 78 13 3319
2017 Part-time 67 19 8 3 2 1 0 87 5 135
2014 Full-time 47 30 11 8 5 0 0 77 12 3282
2014 Part-time 68 11 8 10 2 0 0 80 13 127

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 32 14 8 5 8 0 70 14 3686
2019 Part-time 36 29 12 3 2 13 5 79 7 126
2017 Full-time 30 32 15 8 6 8 0 68 16 3327
2017 Part-time 48 29 9 5 1 6 1 83 7 135
2014 Full-time 23 32 18 10 6 10 0 62 18 3278
2014 Part-time 31 38 6 5 2 18 0 84 8 127
2011 Full-time 23 31 19 10 7 9 1 59 19 4561
2011 Part-time 29 27 20 8 3 11 3 64 12 209

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 32 15 11 7 4 0 65 19 3679
2019 Part-time 34 29 12 6 3 12 5 74 11 125
2017 Full-time 27 33 17 12 8 3 0 62 20 3322
2017 Part-time 45 30 11 8 1 3 1 78 10 135
2014 Full-time 18 31 20 17 11 2 0 51 29 3277
2014 Part-time 34 30 8 12 6 10 0 71 21 127
2011 Full-time 17 30 21 15 13 3 0 49 29 4561
2011 Part-time 24 38 19 13 5 1 1 63 18 209
2008 Full-time 14 27 20 18 18 2 0 42 37 4099
2008 Part-time 13 30 26 14 10 4 1 46 26 129

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 29 19 15 8 7 1 54 25 3670
2019 Part-time 25 27 11 10 4 17 5 67 18 126
2017 Full-time 19 31 19 15 9 6 0 54 26 3329
2017 Part-time 37 19 21 12 3 6 1 61 16 135
2014 Full-time 12 26 21 20 14 6 0 41 36 3277
2014 Part-time 33 23 20 11 7 7 0 60 19 126
2011 Full-time 10 30 20 22 13 5 0 42 37 4575
2011 Part-time 16 28 22 17 9 7 2 48 28 207
2008 Full-time 6 24 19 25 21 5 0 31 49 4098
2008 Part-time 9 22 24 28 12 6 0 33 42 128

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 32 17 17 9 4 0 55 27 3677
2019 Part-time 27 25 15 12 4 11 5 63 19 125
2017 Full-time 19 34 18 14 10 5 0 56 26 3326
2017 Part-time 35 25 20 9 6 4 1 63 16 134
2014 Full-time 12 32 20 19 13 3 0 46 33 3276
2014 Part-time 28 34 17 7 13 2 0 63 20 126
2011 Full-time 12 33 18 21 13 3 0 46 35 4570
2011 Part-time 18 36 14 17 7 6 1 58 26 207
2008 Full-time 9 31 18 24 15 2 0 41 41 4100
2008 Part-time 12 33 21 16 13 5 0 47 31 128
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 38 13 12 7 0 0 68 19 3697
2019 Part-time 40 36 10 9 4 1 1 77 13 126
2017 Full-time 28 37 14 12 9 1 0 66 21 3325
2017 Part-time 42 33 10 7 4 3 1 78 11 134
2014 Full-time 21 35 18 16 10 0 0 56 26 3280
2014 Part-time 55 16 18 6 5 0 0 71 11 127
2011 Full-time 22 39 15 14 9 0 0 62 23 4573
2011 Part-time 33 40 11 7 7 1 0 74 15 210

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 43 11 9 4 0 0 76 13 3675
2019 Part-time 36 49 6 7 2 0 0 85 9 126
2017 Full-time 32 43 11 10 4 0 0 75 14 3326
2017 Part-time 43 42 9 5 2 0 0 85 6 135

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 32 12 8 4 0 1 75 13 3701
2019 Part-time 54 19 12 8 6 0 1 74 13 126
2017 Full-time 40 35 11 8 6 0 0 76 14 3330
2017 Part-time 47 31 12 5 3 1 2 79 8 135
2014 Full-time 35 37 13 9 6 0 0 72 15 3283
2014 Part-time 64 19 12 3 1 0 0 83 4 127
2011 Full-time 35 37 12 10 6 0 0 72 16 4572
2011 Part-time 45 30 13 6 5 0 1 76 11 210
2008 Full-time 26 33 14 14 11 1 1 60 26 4099
2008 Part-time 29 43 10 9 9 0 0 72 18 129

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 41 11 9 4 0 0 76 13 3687
2019 Part-time 47 32 9 8 2 0 2 81 9 126
2017 Full-time 34 40 10 11 4 0 0 75 15 3324
2017 Part-time 38 43 9 9 2 0 0 81 10 135
2014 Full-time 27 39 13 14 7 0 0 66 21 3279
2014 Part-time 47 31 10 8 3 0 0 79 11 126
2011 Full-time 28 39 14 12 5 0 1 68 17 4564
2011 Part-time 34 34 14 9 6 0 3 70 16 210
2008 Full-time 22 42 16 13 6 0 1 64 19 4096
2008 Part-time 22 53 10 11 3 0 1 75 14 129

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 31 18 14 11 3 0 56 26 3692
2019 Part-time 32 29 16 11 5 5 2 65 17 125
2017 Full-time 22 33 16 14 11 3 1 58 26 3321
2017 Part-time 38 28 16 12 3 3 1 68 15 135
2014 Full-time 16 29 18 20 16 2 0 46 36 3277
2014 Part-time 37 28 11 15 3 7 0 70 19 126
2011 Full-time 18 34 17 16 12 2 1 53 29 4566
2011 Part-time 26 23 21 11 11 5 3 54 23 210
2008 Full-time 13 32 20 18 15 1 1 46 34 4098
2008 Part-time 14 27 32 14 10 2 1 42 25 127

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 24 15 15 18 3 3 48 36 3703
2019 Part-time 21 22 17 12 15 5 8 49 31 126
2017 Full-time 19 24 14 17 21 3 3 45 40 3327
2017 Part-time 36 18 18 12 10 0 6 58 23 135
2014 Full-time 11 20 16 18 30 3 2 33 51 3281
2014 Part-time 29 17 5 22 17 1 9 51 43 127
2011 Full-time 15 24 14 19 25 2 2 40 45 4566
2011 Part-time 16 16 17 15 20 5 11 39 42 209
2008 Full-time 12 25 14 20 26 1 1 39 47 4093
2008 Part-time 8 30 18 17 18 7 1 41 39 129

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 25 11 4 2 1 4 81 7 3689
2019 Part-time 47 24 12 3 5 0 9 77 9 126

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 12 7 4 5 2 12 81 11 3694
2019 Part-time 52 13 5 1 3 2 24 88 5 125

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 24 15 7 3 2 4 74 11 3688
2019 Part-time 43 20 16 4 4 3 11 73 9 125

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 21 14 8 5 3 5 71 13 3679
2019 Part-time 47 13 14 5 3 7 12 73 10 125

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 15 12 11 10 3 6 64 23 3688
2019 Part-time 47 10 17 8 5 5 9 66 14 126

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 16 9 3 2 2 4 85 6 3687
2019 Part-time 60 17 9 2 2 0 10 86 4 124

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 9 4 2 3 3 4 90 5 3686
2019 Part-time 79 8 3 0 2 3 5 94 3 125

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 79 7 2 1 1 2 8 95 2 3689
2019 Part-time 73 4 5 0 2 2 15 92 2 125

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 38 12 9 5 0 0 73 14 3675
2019 Part-time 45 29 16 6 4 0 0 74 10 126
2017 Full-time 33 41 11 9 5 0 0 74 14 3313
2017 Part-time 48 41 6 5 1 0 0 88 6 133
2014 Full-time 24 43 12 13 8 0 0 67 22 3281
2014 Part-time 32 33 18 8 4 1 4 68 13 127
2011 Full-time 32 41 11 10 5 0 0 74 15 4568
2011 Part-time 39 37 12 9 2 1 0 77 11 208

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 36 13 7 5 0 0 75 12 3691
2019 Part-time 49 30 11 6 2 0 1 80 8 125
2017 Full-time 38 36 12 8 5 0 0 75 13 3315
2017 Part-time 54 32 9 3 2 0 0 86 5 134
2014 Full-time 31 38 14 10 7 0 1 69 17 3282
2014 Part-time 52 38 5 3 3 0 0 89 5 127

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 40 12 9 4 0 1 75 13 3651
2019 Part-time 44 36 11 5 3 1 0 81 8 125
2017 Full-time 33 38 14 9 5 0 1 72 14 3316
2017 Part-time 45 37 12 3 2 1 0 83 5 134
2014 Full-time 26 38 15 11 7 1 1 66 19 3281
2014 Part-time 51 28 13 6 1 0 0 79 7 127
2011 Full-time 32 40 13 8 4 1 1 74 12 4568
2011 Part-time 44 38 5 6 3 2 3 86 9 209

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 41 18 10 4 4 1 66 14 3700
2019 Part-time 21 36 19 9 3 10 2 65 13 126
2017 Full-time 20 37 20 11 6 5 1 61 18 3324
2017 Part-time 33 33 17 5 4 7 2 72 10 135

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 32 9 8 4 0 0 79 12 3687
2019 Part-time 65 23 8 3 2 0 0 87 5 125
2017 Full-time 44 33 11 7 4 1 1 78 11 3317
2017 Part-time 62 23 6 6 2 1 0 86 8 133
2014 Full-time 39 34 13 9 5 1 1 74 13 3280
2014 Part-time 68 22 5 3 1 0 0 90 5 127
2011 Full-time 41 38 9 8 3 0 1 80 11 4569
2011 Part-time 57 29 5 5 2 0 2 87 7 210

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 33 16 7 4 0 0 72 12 3671
2019 Part-time 56 33 4 5 1 0 1 90 6 126
2017 Full-time 35 37 16 7 4 0 1 73 11 3326
2017 Part-time 49 33 11 3 2 0 1 83 5 135
2014 Full-time 32 37 17 8 4 0 1 70 13 3282
2014 Part-time 61 28 8 2 1 0 0 89 2 127
2011 Full-time 30 37 18 9 5 0 1 68 13 4572
2011 Part-time 42 30 14 9 3 0 2 74 12 209
2008 Full-time 25 37 22 10 4 0 1 63 15 4093
2008 Part-time 37 39 11 9 3 0 1 77 11 129

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 21 8 4 3 2 4 84 8 3697
2019 Part-time 76 14 5 1 1 2 3 93 1 126
2017 Full-time 51 25 8 4 4 4 5 83 9 3326
2017 Part-time 75 11 7 3 0 3 2 90 3 135
2014 Full-time 47 27 8 4 4 4 6 82 9 3280
2014 Part-time 70 9 3 2 6 0 11 89 8 125
2011 Full-time 48 28 8 6 4 2 4 81 11 4570
2011 Part-time 60 24 5 2 2 2 5 91 4 208

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 30 38 32 3708
2019 Part-time 36 33 31 126
2017 Full-time 28 41 31 3325
2017 Part-time 33 28 39 135
2014 Full-time 24 43 33 3279
2014 Part-time 31 37 32 127
2011 Full-time 26 45 29 4578
2011 Part-time 33 36 31 209

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 13 23 19 6 35 5 1034
2019 Part-time 10 3 3 8 72 5 39
2017 Full-time 16 20 21 5 33 5 879
2017 Part-time 14 9 5 5 67 0 40
2014 Full-time 22 23 30 11 9999 14 774
2014 Part-time 9 16 11 16 9999 49 37
2011 Full-time 21 32 31 7 9999 9 1158
2011 Part-time 19 13 12 13 9999 44 63
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 38 10 6 3 0 0 81 9 3684
2019 Part-time 46 35 13 5 2 0 0 81 6 126
2017 Full-time 41 40 10 6 3 0 0 81 9 3325
2017 Part-time 45 36 9 8 1 0 1 82 9 135
2014 Full-time 33 42 14 7 4 1 0 75 11 3282
2014 Part-time 40 43 11 3 3 0 0 83 6 127
2011 Full-time 33 43 12 7 3 1 0 77 11 4574
2011 Part-time 32 42 12 9 3 1 0 76 12 210
2008 Full-time 34 42 12 7 4 1 0 76 11 4095
2008 Part-time 30 43 13 9 5 1 0 74 13 129

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 44 17 8 3 2 0 71 11 3700
2019 Part-time 33 34 18 7 2 5 1 71 10 124
2017 Full-time 26 45 17 8 3 2 0 72 11 3317
2017 Part-time 43 35 16 5 0 1 0 79 5 135
2014 Full-time 21 42 20 10 6 2 0 64 16 3277
2014 Part-time 45 26 13 5 2 9 0 79 8 127
2011 Full-time 20 40 19 13 6 2 0 62 19 4571
2011 Part-time 28 34 19 10 3 5 0 65 14 209

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 20 38 23 11 1 1 35 27 3692
2019 Part-time 6 12 29 29 20 3 2 51 19 126
2017 Full-time 6 18 38 22 11 1 3 35 25 3315
2017 Part-time 5 9 39 21 19 2 5 43 14 134
2014 Full-time 9 27 38 18 5 1 2 23 37 3271
2014 Part-time 1 18 37 27 12 0 5 41 20 126
2011 Full-time 10 26 38 17 7 1 2 24 37 4561
2011 Part-time 4 16 37 24 11 1 6 38 22 209
2008 Full-time 13 30 36 15 5 0 1 20 44 4088
2008 Part-time 8 26 47 12 6 1 1 18 34 128

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 13 25 30 21 2 2 53 20 3688
2019 Part-time 4 8 16 26 35 6 6 69 13 125
2017 Full-time 5 14 27 26 21 3 4 51 20 3309
2017 Part-time 3 7 17 28 36 4 5 70 11 134
2014 Full-time 14 22 32 19 8 3 2 29 38 3272
2014 Part-time 4 13 29 13 30 5 5 48 20 126
2011 Full-time 11 19 30 23 11 3 3 36 32 4551
2011 Part-time 5 14 26 26 19 5 6 50 21 210
2008 Full-time 18 25 29 17 8 2 2 25 44 4078
2008 Part-time 16 16 37 21 7 3 0 28 34 129

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 24 27 15 11 2 3 28 44 3687
2019 Part-time 12 21 25 9 17 3 13 32 38 126
2017 Full-time 18 25 28 14 10 2 4 25 46 3317
2017 Part-time 7 25 25 12 21 4 7 37 35 134
2014 Full-time 30 27 25 10 5 2 2 16 59 3273
2014 Part-time 12 21 22 18 21 0 5 42 35 124
2011 Full-time 24 28 26 12 6 1 3 19 54 4555
2011 Part-time 13 24 29 16 8 4 6 27 41 210
2008 Full-time 25 28 28 11 5 1 2 16 55 4079
2008 Part-time 17 30 29 15 2 5 3 18 50 128

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 14 29 30 19 1 2 50 20 3680
2019 Part-time 2 4 20 39 27 1 6 72 6 125
2017 Full-time 6 13 32 27 18 1 3 47 20 3305
2017 Part-time 1 9 16 31 34 3 6 71 11 133
2014 Full-time 9 16 35 26 9 2 2 37 26 3267
2014 Part-time 2 4 21 28 36 0 9 70 7 126
2011 Full-time 8 17 36 26 10 1 2 36 26 4550
2011 Part-time 4 13 25 33 18 2 6 55 18 209
2008 Full-time 10 17 38 25 8 1 2 34 28 4083
2008 Part-time 8 18 35 31 6 1 2 37 27 128

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 18 27 23 18 2 2 42 30 3690
2019 Part-time 5 8 20 30 34 1 2 66 13 126
2017 Full-time 11 19 28 22 15 1 4 39 31 3311
2017 Part-time 4 8 21 29 25 4 8 62 14 134
2014 Full-time 21 26 29 15 7 1 2 22 48 3273
2014 Part-time 6 15 25 28 13 0 13 47 24 127
2011 Full-time 18 25 29 17 7 1 2 25 45 4560
2011 Part-time 8 10 29 26 20 2 5 49 20 209
2008 Full-time 21 26 28 15 7 1 2 23 49 4087
2008 Part-time 14 17 33 20 11 4 1 32 32 126

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 15 23 25 22 4 4 51 24 3675
2019 Part-time 2 10 11 28 30 7 12 71 15 124
2017 Full-time 6 13 24 25 21 3 7 52 22 3309
2017 Part-time 3 4 15 23 36 6 13 72 9 133
2014 Full-time 9 13 27 27 15 2 6 46 24 3270
2014 Part-time 3 3 15 19 27 9 23 67 10 126
2011 Full-time 8 16 28 26 14 3 6 44 26 4551
2011 Part-time 2 8 21 24 25 8 12 61 12 210
2008 Full-time 12 21 29 22 11 2 5 35 35 4091
2008 Part-time 9 18 28 23 14 5 3 40 29 128

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 21 28 16 15 3 3 33 37 3686
2019 Part-time 9 12 22 23 22 5 7 51 24 126
2017 Full-time 14 21 31 13 12 3 5 28 39 3317
2017 Part-time 5 14 30 14 28 3 7 47 20 134
2014 Full-time 23 25 29 12 6 2 3 20 50 3272
2014 Part-time 10 7 29 15 26 6 7 47 20 127

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 17 31 26 15 1 2 42 25 3691
2019 Part-time 5 13 25 28 21 2 6 54 20 125

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 34 23 15 6 5 0 54 22 3682
2019 Part-time 22 37 15 12 4 7 2 66 17 124

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 28 8 9 6 1 0 77 15 3694
2019 Part-time 54 23 7 10 5 0 1 78 15 126
2017 Full-time 42 31 9 9 7 1 0 74 17 3324
2017 Part-time 59 24 7 4 3 1 2 86 7 134
2014 Full-time 41 32 9 10 7 1 0 74 17 3283
2014 Part-time 59 24 8 5 4 0 0 83 9 127

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 31 7 7 3 0 0 82 11 3694
2019 Part-time 61 24 6 6 2 0 1 86 8 125
2017 Full-time 42 37 7 9 5 0 0 79 14 3320
2017 Part-time 58 33 4 3 0 0 1 92 4 134
2014 Full-time 39 40 9 8 3 0 0 80 11 3282
2014 Part-time 62 29 3 5 1 1 0 91 6 127

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 37 10 5 2 1 0 83 7 3690
2019 Part-time 53 35 5 4 2 0 1 88 6 126

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 41 11 6 3 2 0 80 9 3685
2019 Part-time 48 33 7 6 2 3 1 85 8 125
2017 Full-time 41 41 10 4 2 2 0 83 7 3317
2017 Part-time 53 37 7 2 0 1 0 91 3 135
2014 Full-time 38 39 12 5 3 3 0 79 8 3277
2014 Part-time 45 36 10 3 1 5 0 85 4 126
2011 Full-time 30 41 16 6 4 4 0 73 11 4575
2011 Part-time 38 44 10 4 3 2 0 83 7 207

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 36 11 3 2 2 0 84 5 3690
2019 Part-time 56 25 12 1 3 3 0 84 4 125
2017 Full-time 41 37 13 3 2 3 0 81 6 3322
2017 Part-time 55 30 10 1 0 2 2 89 1 134
2014 Full-time 41 37 13 4 2 4 1 81 5 3276
2014 Part-time 52 27 8 2 1 10 0 88 3 127

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 34 8 4 3 0 0 85 7 3695
2019 Part-time 62 28 7 2 1 0 0 90 2 126
2017 Full-time 46 37 9 5 3 0 0 83 8 3326
2017 Part-time 64 30 4 0 0 1 0 95 1 135
2014 Full-time 41 39 11 6 3 1 0 80 9 3273
2014 Part-time 64 25 4 2 5 0 0 89 6 126
2011 Full-time 36 39 13 7 4 1 0 76 10 4564
2011 Part-time 47 38 8 2 3 0 0 86 6 208
2008 Full-time 26 40 15 11 7 1 0 66 18 4102
2008 Part-time 27 47 17 5 3 1 0 75 8 129

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 29 15 10 7 5 4 64 19 3700
2019 Part-time 36 24 12 9 5 7 7 69 16 123
2017 Full-time 26 30 16 10 9 5 4 62 21 3327
2017 Part-time 36 29 12 7 3 3 10 75 11 135
2014 Full-time 28 33 15 10 8 3 3 65 19 3281
2014 Part-time 45 25 5 5 9 1 10 79 16 127

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 38 13 11 5 3 1 70 16 3687
2019 Part-time 34 29 10 17 5 4 2 67 22 125
2017 Full-time 35 37 12 8 5 3 1 74 14 3318
2017 Part-time 47 32 10 5 2 4 0 83 7 135
2014 Full-time 32 38 12 10 5 3 1 73 15 3278
2014 Part-time 37 24 13 5 10 10 1 69 16 127
2011 Full-time 32 34 13 10 5 5 1 70 16 4565
2011 Part-time 34 30 13 11 3 6 2 70 16 208
2008 Full-time 24 35 14 13 8 5 1 63 22 4100
2008 Part-time 20 34 14 17 4 11 0 61 23 129

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 39 16 7 4 2 0 73 10 3684
2019 Part-time 39 32 15 6 2 5 1 75 9 125

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 27 18 12 11 8 2 54 26 3689
2019 Part-time 28 29 15 8 8 9 3 64 18 126
2017 Full-time 19 29 16 13 12 9 3 54 28 3319
2017 Part-time 34 26 14 8 3 7 6 70 13 133
2014 Full-time 15 26 19 15 15 8 2 46 33 3277
2014 Part-time 24 20 14 16 13 3 10 51 34 127
2011 Full-time 14 23 19 16 13 13 3 43 35 4568
2011 Part-time 18 23 20 10 6 14 8 54 21 209

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 44 4 9 2 0 0 86 11 3704
2019 Part-time 61 27 5 5 2 0 0 88 7 126
2017 Full-time 36 47 4 9 3 0 0 84 12 3330
2017 Part-time 43 47 5 2 2 0 0 91 4 135
2014 Full-time 36 45 6 9 4 0 0 81 13 3280
2014 Part-time 62 29 6 3 1 0 0 91 3 126
2011 Full-time 37 46 4 8 4 0 0 84 12 4573
2011 Part-time 49 39 2 8 2 0 0 88 10 209
2008 Full-time 32 47 5 12 4 0 0 79 16 4097
2008 Part-time 41 44 5 6 4 0 0 85 10 128

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 36 5 8 3 0 0 84 11 3698
2019 Part-time 61 26 7 3 2 0 0 88 5 124
2017 Full-time 47 35 5 9 4 0 0 81 13 3324
2017 Part-time 46 40 5 5 3 0 0 87 8 135
2014 Full-time 44 36 6 9 4 0 0 81 13 3278
2014 Part-time 60 29 2 7 1 0 0 90 8 127
2011 Full-time 45 36 7 8 4 0 0 81 12 4558
2011 Part-time 48 35 6 8 3 0 0 83 11 210

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 34 6 4 2 0 0 88 6 3673
2019 Part-time 66 23 6 4 1 0 0 89 5 125
2017 Full-time 55 34 5 4 2 0 0 89 6 3315
2017 Part-time 58 37 4 2 0 0 0 94 2 133
2014 Full-time 50 38 6 5 2 0 0 88 7 3275
2014 Part-time 69 18 7 5 1 0 0 87 6 127

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 17 4 4 2 0 1 90 6 3697
2019 Part-time 76 16 3 2 0 1 1 95 2 126
2017 Full-time 72 16 4 5 2 0 1 89 7 3324
2017 Part-time 73 19 2 3 0 1 2 95 3 135
2014 Full-time 66 20 4 6 2 0 2 87 9 3278
2014 Part-time 78 7 7 6 1 0 1 86 7 127
2011 Full-time 70 16 4 6 3 0 2 87 9 4576
2011 Part-time 63 18 6 7 2 0 3 85 9 209
2008 Full-time 70 16 4 6 3 0 2 87 9 4095
2008 Part-time 65 18 3 5 3 0 7 89 8 129

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 13 5 4 2 0 3 89 6 3703
2019 Part-time 69 13 8 5 1 0 5 86 6 126
2017 Full-time 72 13 5 4 2 0 4 89 6 3324
2017 Part-time 71 12 5 5 0 0 6 89 5 135
2014 Full-time 72 13 5 4 2 0 4 89 6 3278
2014 Part-time 82 3 6 2 5 0 2 87 7 127
2011 Full-time 71 14 4 5 3 0 4 88 7 4568
2011 Part-time 67 15 5 4 2 1 5 88 7 210
2008 Full-time 68 12 5 3 4 0 8 86 8 4100
2008 Part-time 74 8 2 3 2 2 9 92 5 129

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 81 10 3 1 1 0 3 94 3 3680
2019 Part-time 83 11 3 1 1 0 2 95 2 125
2017 Full-time 80 11 3 2 1 0 3 94 3 3320
2017 Part-time 86 10 1 1 0 0 2 98 1 134
2014 Full-time 80 10 3 2 2 0 4 94 3 3282
2014 Part-time 84 7 1 1 5 0 1 93 6 126
2011 Full-time 78 11 4 2 2 0 3 93 4 4567
2011 Part-time 80 12 2 2 1 0 2 95 4 209
2008 Full-time 78 8 3 2 2 1 6 93 4 4093
2008 Part-time 79 8 6 3 1 0 3 90 3 128

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 21 13 6 4 13 4 73 12 3702
2019 Part-time 43 13 7 4 4 24 5 78 12 126

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 46 8 6 3 1 2 82 10 3697
2019 Part-time 31 41 11 5 2 6 4 79 8 125

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 27 8 3 2 6 3 87 5 3691
2019 Part-time 55 17 10 2 1 11 4 85 3 123

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 3699
2019 Part-time 11 89 126

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 53 47 481
2019 Part-time 65 35 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 58 42 481
2019 Part-time 49 51 14

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 481
2019 Part-time 0 100 14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 481
2019 Part-time 0 100 14

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 481
2019 Part-time 0 100 14

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 481
2019 Part-time 0 100 14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 478
2019 Part-time 29 71 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 478
2019 Part-time 53 47 14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 478
2019 Part-time 0 100 14

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 478
2019 Part-time 0 100 14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 49 51 478
2019 Part-time 30 70 14

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 478
2019 Part-time 0 100 14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 472
2019 Part-time 36 64 14

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 472
2019 Part-time 0 100 14

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 28 72 472
2019 Part-time 54 46 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 3687
2019 Part-time 11 89 126

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 18 18 9 7 24 8 51 23 3696
2019 Part-time 16 15 16 4 6 32 11 56 17 126
2017 Full-time 17 19 17 7 7 24 7 54 22 3327
2017 Part-time 27 16 14 2 2 27 12 71 7 135
2014 Full-time 14 20 19 6 7 27 6 52 19 3278
2014 Part-time 19 10 8 7 6 39 10 58 26 127

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 32 14 7 5 7 1 72 12 3696
2019 Part-time 39 32 9 3 3 13 0 83 7 126
2017 Full-time 31 33 15 7 5 8 1 70 13 3323
2017 Part-time 42 35 10 1 2 9 1 86 3 134
2014 Full-time 25 34 19 6 4 10 1 67 11 3278
2014 Part-time 36 29 8 4 5 18 0 80 10 126
2011 Full-time 29 39 16 6 3 7 0 73 10 4574
2011 Part-time 34 32 17 4 1 12 1 75 5 210

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 3697
2019 Part-time 6 94 126

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 3687
2019 Part-time 10 90 125

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 18 20 4 4 28 7 57 11 3701
2019 Part-time 26 14 13 4 2 32 8 67 11 126
2017 Full-time 19 20 18 3 3 31 7 63 9 3322
2017 Part-time 26 13 17 0 0 34 9 68 2 135
2014 Full-time 16 19 20 3 2 33 6 58 9 3279
2014 Part-time 23 16 12 3 1 30 15 71 7 127

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 31 15 4 3 8 1 76 8 3694
2019 Part-time 49 24 10 3 2 12 0 83 6 125
2017 Full-time 35 35 14 3 2 10 1 78 6 3312
2017 Part-time 43 35 9 0 0 10 2 89 1 135
2014 Full-time 28 34 18 4 2 13 1 73 6 3279
2014 Part-time 45 27 11 3 1 12 1 83 4 127
2011 Full-time 33 38 15 4 2 8 0 78 6 4567
2011 Part-time 37 35 13 2 1 10 1 81 3 209

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 3698
2019 Part-time 18 82 126
2017 Full-time 14 86 3319
2017 Part-time 14 86 134
2014 Full-time 13 87 3271
2014 Part-time 15 85 126

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 79 21 495
2019 Part-time 72 28 25
2017 Full-time 78 22 496
2017 Part-time 89 11 23
2014 Full-time 76 24 402
2014 Part-time 64 36 28

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 31 6 7 3 1 0 83 10 395
2019 Part-time 57 25 0 8 4 0 5 87 13 20
2017 Full-time 48 35 4 7 4 0 1 84 12 394
2017 Part-time 72 15 0 4 0 0 9 95 5 20
2014 Full-time 50 34 6 7 3 0 0 84 10 311
2014 Part-time 53 35 5 3 3 0 0 88 7 25
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 24 8 4 3 1 0 85 7 3698
2019 Part-time 71 21 4 2 2 1 0 92 4 126
2017 Full-time 55 25 9 4 5 1 0 82 9 3329
2017 Part-time 71 17 9 2 0 1 0 89 3 135

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 43 13 6 3 2 0 78 8 3690
2019 Part-time 34 39 15 3 3 5 1 78 6 126
2017 Full-time 25 45 14 8 4 4 0 73 12 3324
2017 Part-time 35 40 10 8 1 6 0 79 10 133

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 37 17 11 5 1 0 66 17 3704
2019 Part-time 30 39 13 8 4 5 1 73 13 126
2017 Full-time 19 41 17 13 8 2 0 62 21 3326
2017 Part-time 36 37 18 5 0 3 0 76 6 135

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 29 22 10 11 0 1 56 22 3696
2019 Part-time 21 23 25 12 18 0 1 44 31 126
2017 Full-time 24 27 20 14 14 1 1 51 28 3322
2017 Part-time 18 28 20 15 18 0 1 46 33 135

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 30 24 13 7 0 0 55 21 3699
2019 Part-time 31 38 22 4 3 0 2 71 7 126
2017 Full-time 21 32 26 13 8 0 1 53 21 3322
2017 Part-time 32 26 24 11 3 1 3 60 15 135

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 32 19 8 5 0 1 68 14 3681
2019 Part-time 51 31 12 3 1 0 3 84 4 125
2017 Full-time 29 33 21 10 5 1 2 63 16 3312
2017 Part-time 44 33 8 6 3 2 5 82 9 135

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 26 20 13 10 1 1 56 23 3683
2019 Part-time 45 23 17 8 3 1 3 71 12 126
2017 Full-time 25 27 22 14 9 1 2 53 24 3322
2017 Part-time 41 27 16 5 4 2 5 73 10 135

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 25 12 6 3 0 4 78 9 3682
2019 Part-time 65 18 10 2 1 0 4 87 3 123
2017 Full-time 44 27 13 6 3 1 7 77 9 3318
2017 Part-time 57 23 4 3 2 2 9 90 5 135

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 31 19 9 6 0 0 66 15 3694
2019 Part-time 45 24 17 6 7 1 0 70 14 126
2017 Full-time 29 32 22 10 6 0 1 62 16 3315
2017 Part-time 29 34 20 10 6 1 0 63 16 135

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 34 19 7 4 1 1 70 11 3691
2019 Part-time 51 30 14 2 2 0 1 82 4 126
2017 Full-time 29 35 21 9 5 1 1 65 14 3314
2017 Part-time 47 31 11 3 2 2 4 83 6 135

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 33 21 9 4 1 1 65 14 3691
2019 Part-time 45 31 15 4 2 0 2 78 7 125
2017 Full-time 27 35 22 10 4 1 1 64 14 3312
2017 Part-time 39 37 17 3 1 0 3 78 5 135

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 33 18 9 5 0 0 68 14 3688
2019 Part-time 50 22 17 7 4 0 0 72 11 126
2017 Full-time 31 32 20 10 6 1 1 64 16 3312
2017 Part-time 38 32 22 4 2 0 2 71 6 135

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 26 14 8 5 1 0 72 13 3685
2019 Part-time 65 17 10 4 4 0 0 82 9 126

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 33 16 6 4 0 1 74 10 3677
2019 Part-time 58 20 16 4 3 0 0 78 7 125
2017 Full-time 32 35 18 9 4 1 1 69 13 3307
2017 Part-time 39 30 23 6 1 0 2 70 7 134

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 24 11 5 3 0 1 82 7 3680
2019 Part-time 62 20 13 3 2 0 0 83 5 126
2017 Full-time 55 25 11 4 2 0 1 82 7 3322
2017 Part-time 57 30 7 3 2 0 1 88 5 135

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 77 11 4 1 1 1 4 92 3 3681
2019 Part-time 77 12 5 2 1 0 4 92 3 125
2017 Full-time 71 13 7 3 3 0 2 86 7 3320
2017 Part-time 82 13 4 1 1 0 0 94 2 135

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 13 7 4 3 0 1 86 7 3684
2019 Part-time 79 9 5 2 3 0 2 90 5 126
2017 Full-time 49 29 12 5 3 0 1 79 8 3320
2017 Part-time 69 24 6 1 0 0 0 92 2 134

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 26 10 4 3 0 1 82 7 3678
2019 Part-time 63 20 7 5 3 0 2 85 8 126
2017 Full-time 57 22 9 5 5 0 1 80 10 3324
2017 Part-time 75 17 6 1 1 0 0 92 2 135

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 19 10 5 5 0 1 81 9 3669
2019 Part-time 73 15 4 1 5 0 2 90 6 125
2017 Full-time 54 15 7 2 1 0 20 87 4 3308
2017 Part-time 70 9 2 1 0 0 18 96 2 135

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 14 5 2 1 0 17 90 4 3653
2019 Part-time 69 9 1 0 0 0 20 98 1 125
2017 Full-time 70 17 4 1 1 1 7 93 2 3300
2017 Part-time 84 12 4 0 0 0 0 96 0 134

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 15 4 1 1 0 4 94 2 3673
2019 Part-time 82 8 3 1 0 0 6 96 2 126
2017 Full-time 62 20 7 4 4 1 3 85 8 3322
2017 Part-time 58 19 10 3 6 2 2 80 9 134

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 15 6 3 4 0 2 86 7 3681
2019 Part-time 68 8 9 6 4 0 6 80 10 126
2017 Full-time 49 31 12 4 2 0 2 82 6 3316
2017 Part-time 45 33 17 3 2 0 0 78 6 135

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 28 13 3 2 0 1 82 5 3668
2019 Part-time 51 26 11 6 3 0 2 79 9 126

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 36 30 11 3 0 0 56 14 3707
2019 Part-time 26 42 22 7 3 0 0 68 9 126
2017 Full-time 13 34 36 13 4 0 0 47 17 3325
2017 Part-time 17 42 36 5 0 0 0 58 6 135

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 17 38 25 13 0 0 38 24 3682
2019 Part-time 4 18 26 32 19 1 0 52 22 126
2017 Full-time 7 17 40 24 11 0 0 36 24 3318
2017 Part-time 2 9 38 32 17 0 1 50 11 134
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 33 20 10 8 3 0 26 74 3692
2019 Part-time 25 26 15 14 14 5 1 27 73 125
2017 Full-time 31 24 19 11 10 5 1 33 67 3327
2017 Part-time 21 20 17 19 13 6 4 23 77 134

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 2642
2019 Part-time 72 28 90

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 50 50 2589
2019 Part-time 45 55 88

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 19 12 7 7 2 8 72 15 3646
2019 Part-time 50 11 7 5 8 4 14 75 16 123

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 27 18 17 14 2 7 46 35 2590
2019 Part-time 15 32 18 14 18 1 2 49 33 88
2017 Full-time 14 26 16 16 18 2 8 44 38 2105
2017 Part-time 18 28 14 18 13 5 4 51 34 95

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 18 17 20 26 3 9 29 52 2584
2019 Part-time 8 21 16 17 30 1 7 32 51 89
2017 Full-time 4 11 13 20 42 3 7 16 69 2105
2017 Part-time 3 15 12 20 44 5 2 19 68 94
Date modified: