2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	57	28	10	0	5	0	85	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	31	16	13	11	0	60	24	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	29	12	15	10	0	64	25	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	31	16	11	11	0	62	22	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	17	11	16	19	0	55	34	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	31	16	11	10	0	63	22	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	48	20	9	8	14	0	69	22	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	32	17	12	10	0	61	22	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	33	18	13	8	1	60	22	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	28	12	9	14	0	65	23	89

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	22	6	29	0	65	29	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	30	12	17	15	56	32	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	33	10	20	9	61	29	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	29	12	18	14	56	32	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	30	18	17	11	54	28	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	29	11	18	14	57	32	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	34	13	11	10	67	21	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	29	12	19	14	55	33	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	29	13	18	14	55	32	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	29	10	17	13	59	30	89

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	72	17	6	5	0	89	5	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	32	15	5	5	74	11	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	34	6	6	6	82	12	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	30	16	5	5	74	10	179
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	33	17	0	11	72	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	45	31	14	6	5	76	10	198
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	12	13	6	8	72	14	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	34	14	5	5	76	10	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	30	19	4	5	73	9	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	32	8	7	5	79	13	87

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	39	5	0	5	90	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	38	15	11	6	68	17	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	48	9	12	3	76	15	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	37	15	10	7	68	16	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	39	26	0	11	63	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	38	14	11	6	70	16	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	41	3	16	3	78	19	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	38	16	9	7	68	16	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	39	17	7	7	68	15	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	38	11	14	5	71	18	89

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	26	23	10	0	0	68	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	32	17	9	15	0	59	24	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	33	24	9	3	0	64	13	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	32	16	9	15	0	59	25	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	15	25	19	11	0	45	29	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	33	16	9	14	0	61	22	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	39	12	21	7	0	60	28	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	31	18	7	15	0	60	22	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	33	16	7	16	1	61	23	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	31	19	12	10	0	59	22	89

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	31	12	10	0	0	79	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	35	18	11	12	0	59	24	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	47	17	10	3	0	70	13	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	33	17	12	12	0	59	24	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	7	25	16	21	0	37	37	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	37	17	11	10	0	62	22	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	39	18	14	11	0	57	25	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	34	17	11	11	0	61	22	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	37	15	12	10	1	63	22	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	32	20	11	13	0	56	24	89

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	27	10	0	5	6	0	84	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	21	14	12	16	4	1	56	30	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	34	22	6	6	3	0	64	13	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	19	12	12	17	5	1	57	30	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	7	18	34	11	0	0	37	45	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	22	13	9	16	5	1	59	27	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	21	17	13	14	0	0	56	27	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	21	13	11	16	5	1	58	28	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	23	11	10	16	7	2	59	28	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	19	17	13	14	1	0	56	27	88

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	23	10	5	5	9	77	11	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	44	28	15	6	4	4	74	11	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	31	9	3	3	5	85	6	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	27	15	6	5	4	73	11	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	46	40	15	0	0	0	85	0	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	26	14	6	5	5	74	11	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	41	5	4	5	0	85	10	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	25	16	6	4	5	72	11	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	25	18	6	6	6	68	13	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	51	31	9	6	2	2	83	8	89

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	11	10	0	10	0	79	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	26	11	9	10	1	69	19	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	23	12	6	9	0	73	15	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	25	11	9	10	2	69	19	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	17	14	8	11	0	68	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	25	11	9	10	1	70	19	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	34	9	6	10	0	76	16	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	23	12	9	10	2	69	19	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	22	15	10	10	2	65	20	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	28	6	7	10	1	77	17	89

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	20	0	5	10	0	0	85	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	30	11	10	10	0	1	68	21	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	28	14	6	9	0	0	71	15	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	29	9	11	10	0	1	69	21	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	64	17	0	8	11	0	0	81	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	30	11	10	10	0	1	69	21	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	31	6	13	5	0	0	76	19	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	29	11	9	11	0	1	68	21	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	28	10	11	12	1	1	66	24	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	30	10	8	8	0	0	75	16	87

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	76	9	0	5	10	0	85	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	26	10	7	10	1	72	18	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	26	12	0	9	0	79	9	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	24	8	8	11	1	72	19	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	64	17	0	8	11	0	81	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	25	9	7	10	1	73	18	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	50	26	6	9	10	0	75	19	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	24	9	7	10	1	73	17	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	26	12	7	10	2	71	17	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	55	22	5	8	11	0	77	18	89

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	64	32	0	0	5	0	95	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	28	18	11	11	8	56	24	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	30	19	3	3	6	73	7	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	28	16	11	12	8	57	25	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	11	11	8	19	7	60	28	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	29	17	10	10	7	60	22	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	33	15	11	8	9	63	20	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	27	17	10	11	7	59	23	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	26	19	11	11	7	56	23	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	31	14	9	10	8	64	21	89

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	14	6	0	10	0	0	83	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	30	18	15	13	4	1	52	29	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	26	19	15	6	3	0	58	22	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	30	17	13	14	4	1	54	29	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	11	0	16	22	7	0	60	40	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	30	18	14	12	4	1	54	27	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	43	24	0	13	3	0	62	14	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	27	16	16	13	4	1	53	30	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	27	16	17	12	4	1	53	30	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	31	18	9	14	4	0	57	24	89

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	64	19	0	6	10	0	0	83	17	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	28	16	21	11	9	1	46	36	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	25	14	20	6	7	0	57	28	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	27	15	20	12	8	1	48	35	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	8	8	29	11	7	0	49	43	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	28	16	20	11	8	1	49	34	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	28	14	30	11	6	0	41	44	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	27	15	18	11	8	1	51	33	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	31	14	19	11	9	1	51	33	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	21	17	22	12	6	0	47	36	89

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	26	12	9	5	0	75	13	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	24	21	18	17	6	41	37	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	31	23	17	9	0	50	26	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	23	20	17	17	6	42	37	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	50	11	8	11	8	68	20	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	22	21	18	16	5	42	36	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	3	36	12	35	10	3	41	46	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	22	22	14	17	6	44	33	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	24	19	14	19	7	43	36	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	24	22	21	12	3	44	34	89

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	36	13	21	0	0	65	21	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	33	14	14	13	1	59	27	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	33	21	16	12	0	51	28	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	33	13	14	12	1	61	26	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	41	33	15	0	11	0	75	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	33	14	15	12	1	59	27	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	40	16	13	2	0	68	16	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	32	14	14	13	1	58	28	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	32	16	10	17	2	56	28	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	35	12	20	5	0	64	24	89

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	33	0	9	10	0	82	18	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	39	16	10	14	0	59	24	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	40	12	11	12	0	66	23	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	38	16	10	14	0	60	24	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	36	0	21	19	0	60	40	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	38	16	10	13	0	61	23	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	38	9	18	13	0	61	30	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	38	16	9	13	0	61	23	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	37	18	10	13	1	59	23	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	40	12	10	14	0	64	24	89

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	63	22	0	5	10	85	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	26	13	14	9	64	23	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	29	9	6	6	78	12	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	25	13	14	9	64	24	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	22	0	21	0	79	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	25	13	12	10	65	22	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	24	9	15	10	66	25	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	25	13	13	9	66	22	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	23	14	13	12	61	25	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	28	10	12	5	72	18	89

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	16	0	30	6	0	64	36	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	32	16	20	13	1	50	33	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	13	17	29	10	3	42	40	29
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	34	15	19	13	0	53	32	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	0	7	32	36	0	26	67	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	33	16	20	11	1	53	31	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	31	19	23	10	0	49	32	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	31	15	20	13	1	52	33	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	34	15	20	13	1	51	34	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	26	15	22	11	0	52	33	87

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	10	0	25	21	0	53	47	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	27	20	14	21	2	43	36	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	21	21	20	18	0	41	38	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	26	18	14	22	2	45	36	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	0	11	16	43	0	31	59	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	27	19	15	20	2	45	35	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	24	15	15	21	0	49	36	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	25	20	15	21	2	43	37	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	25	20	16	22	2	41	38	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	26	17	14	20	1	48	35	89

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	0	11	18	33	0	0	37	51	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	20	15	19	29	4	1	34	50	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	16	12	24	29	4	0	33	55	29
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	19	16	18	29	3	1	34	50	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	7	23	0	35	0	8	36	38	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	19	15	20	29	3	0	34	51	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	17	3	23	28	3	0	45	52	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	19	17	18	30	3	1	32	50	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	22	14	19	30	4	1	34	51	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	15	16	19	29	2	0	34	49	87

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	25	19	5	11	0	0	65	16	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	25	13	6	5	2	3	75	11	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	18	17	7	3	0	0	73	10	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	26	13	5	6	2	3	74	12	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	11	24	8	7	0	11	57	16	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	26	13	5	5	2	2	75	11	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	23	13	14	8	0	3	65	22	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	26	14	4	5	2	3	76	10	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	25	13	3	7	2	3	76	10	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	25	15	9	3	2	3	72	13	89

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	20	15	5	10	0	0	71	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	13	10	12	10	2	14	62	27	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	23	9	0	6	0	17	82	7	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	12	10	14	11	2	12	59	29	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	41	0	19	11	8	11	11	52	24	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	14	9	12	10	1	13	63	26	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	12	12	10	11	0	24	58	27	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	13	10	12	10	2	11	63	25	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	12	11	12	12	2	9	61	26	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	15	8	12	8	2	19	65	25	89

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	30	22	17	5	0	0	57	21	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	29	18	10	11	2	2	60	22	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	16	35	3	10	0	3	52	13	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	31	15	12	10	2	1	61	23	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	30	13	0	26	11	0	56	30	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	29	18	12	9	1	2	60	21	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	43	8	12	12	0	3	66	26	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	26	20	11	10	2	1	58	21	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	29	17	10	13	2	1	60	23	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	28	20	13	7	2	2	59	20	88

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	31	13	18	17	0	0	52	35	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	20	19	11	16	4	2	51	29	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	18	31	7	15	3	0	45	23	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	21	17	13	16	4	2	52	30	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	19	0	13	29	19	0	48	52	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	21	20	12	15	3	2	51	28	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	25	15	17	14	0	3	52	32	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	20	20	11	16	4	2	50	29	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	21	18	8	19	5	3	51	29	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	20	20	17	11	3	1	50	30	89

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	11	21	5	6	9	5	63	13	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	15	14	12	16	5	4	54	31	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	15	21	8	9	5	3	59	18	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	15	13	12	16	5	5	54	31	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	8	7	0	37	11	0	51	42	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	15	15	12	14	5	5	55	28	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	9	16	12	13	3	14	51	30	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	16	14	11	16	5	3	55	29	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	17	13	11	15	5	4	56	30	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	12	17	11	15	4	5	52	29	89

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	73	16	0	5	0	6	0	95	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	18	10	5	5	3	3	80	10	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	29	10	3	3	0	0	84	6	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	16	9	5	5	4	3	80	11	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	21	15	11	0	21	0	68	14	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	59	18	8	4	5	2	3	82	10	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	56	17	6	3	3	4	10	86	7	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	58	18	9	5	5	3	1	80	10	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	18	8	6	6	2	3	79	12	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	59	19	10	4	2	4	3	83	6	89

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	58	6	10	5	11	9	0	71	18	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	16	7	6	7	6	4	78	14	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	57	23	3	7	6	5	0	84	13	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	14	8	6	8	6	4	76	15	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	8	7	19	11	19	0	56	36	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	16	7	5	7	5	4	79	13	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	59	10	6	7	11	0	7	75	19	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	55	16	8	6	7	7	3	78	14	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	16	10	3	8	6	4	77	12	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	58	13	4	10	6	5	4	78	18	89

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	64	6	5	20	0	6	0	74	21	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	14	10	6	8	2	5	73	16	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	25	10	11	5	0	0	74	17	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	11	10	7	8	3	6	73	16	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	52	8	0	19	11	11	0	67	33	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	13	11	7	8	2	5	73	15	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	21	11	0	15	0	11	71	16	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	12	10	9	7	3	4	73	16	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	14	11	6	8	2	6	72	16	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	12	9	9	7	4	4	73	17	88

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	46	9	0	19	0	73	19	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	34	17	10	13	1	60	23	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	46	11	12	14	0	63	26	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	33	17	9	14	1	60	22	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	41	19	11	11	0	60	22	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	35	16	9	14	1	61	23	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	31	14	4	8	0	73	13	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	36	17	10	15	1	58	25	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	41	17	6	16	1	61	22	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	27	16	14	10	0	60	24	88

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	22	5	19	5	0	71	24	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	25	15	11	13	1	61	24	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	12	12	17	9	0	62	25	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	27	14	11	13	1	61	24	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	58	0	23	7	12	0	58	19	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	27	14	12	12	1	62	25	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	17	8	9	15	0	69	23	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	27	15	12	12	1	60	24	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	31	14	10	14	2	61	25	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	18	14	13	10	0	62	24	89

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	57	5	0	5	0	90	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	34	16	15	12	1	57	27	187
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	38	7	14	9	0	70	23	28
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	35	16	14	11	1	58	26	175
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	29	15	0	37	0	48	37	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	36	15	15	9	1	60	25	191
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	48	9	6	11	3	73	18	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	34	16	16	11	0	57	27	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	34	19	15	12	0	54	27	120
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	38	9	14	9	1	68	23	83

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	32	5	12	0	6	82	12	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	39	20	15	9	4	54	25	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	34	16	16	3	9	62	21	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	39	20	14	9	4	55	24	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	39	11	8	11	14	66	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	38	20	15	8	4	56	24	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	43	20	11	5	6	62	17	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	38	19	15	8	4	55	25	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	40	18	16	9	5	55	26	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	36	21	13	7	3	58	20	88

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	45	45	0	5	5	0	90	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	25	10	11	7	1	72	19	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	38	6	19	0	0	75	19	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	25	9	10	8	1	73	18	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	59	22	0	19	0	0	81	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	45	27	9	10	8	1	73	18	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	17	8	15	8	0	70	22	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	28	9	10	7	1	74	17	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	27	9	10	7	1	74	17	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	27	9	12	7	0	72	19	89

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	5	25	5	5	9	61	11	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	31	23	11	7	0	59	18	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	26	25	6	6	5	61	13	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	29	23	11	7	1	59	18	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	24	43	16	11	0	30	26	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	29	22	10	6	1	61	16	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	29	25	14	3	3	56	18	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	29	23	10	7	1	60	17	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	26	25	10	7	1	58	17	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	34	21	12	6	2	61	17	88

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	76	19	0	5	0	0	0	95	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	19	10	5	8	1	1	76	13	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	70	15	6	6	3	0	0	85	9	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	20	10	5	8	1	1	77	13	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	63	37	0	0	0	0	0	100	0	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	57	18	10	5	7	1	1	76	13	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	22	8	5	12	0	3	74	18	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	59	18	10	5	6	1	1	79	11	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	54	19	12	4	8	1	1	75	12	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	18	6	6	6	1	1	82	12	89

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	41	32	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	29	32	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	41	22	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	28	33	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	36	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	29	32	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	48	24	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	27	33	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	24	30	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	37	34	89

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	8	65	9	10	0	11
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	22	36	9	9	12	72
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	16	39	5	14	16	56
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	28	41	17	0	0	27

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	25	5	0	5	0	90	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	32	12	7	7	1	74	14	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	27	6	3	9	0	81	13	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	32	13	6	6	1	74	13	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	15	0	8	11	11	79	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	33	12	6	7	1	75	13	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	20	11	6	8	3	75	14	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	34	12	6	7	1	75	13	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	37	13	5	6	0	75	12	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	49	25	10	7	7	3	75	15	87

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	54	11	6	25	5	0	64	30	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	45	18	11	4	3	66	16	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	33	13	14	3	0	70	17	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	44	18	12	5	3	65	17	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	32	19	8	11	0	63	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	43	17	12	4	3	66	17	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	54	20	3	4	0	72	8	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	40	17	13	4	3	64	18	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	46	18	11	3	4	66	15	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	37	16	13	7	0	64	19	88

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	24	21	15	24	0	0	39	41	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	26	35	18	8	1	1	26	38	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	28	37	12	11	0	3	23	39	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	26	34	18	9	1	1	27	38	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	24	24	19	12	0	0	31	45	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	11	26	35	17	9	1	1	27	38	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	31	28	13	8	0	3	21	50	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	25	35	18	9	1	1	28	36	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	26	35	18	11	1	1	30	34	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	27	33	16	6	0	1	22	44	89

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	6	10	27	18	32	0	5	54	18	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	19	26	26	13	2	3	41	32	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	16	32	26	7	0	9	37	28	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	18	25	25	15	2	2	42	32	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	19	21	12	26	0	0	38	40	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	11	18	26	26	13	2	3	42	31	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	5	31	21	21	19	0	3	41	37	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	16	27	26	13	2	3	42	30	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	17	22	26	18	3	3	47	31	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	19	32	25	9	0	3	35	32	89

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	5	24	24	24	15	0	9	42	32	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	22	25	19	11	4	3	32	41	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	32	29	9	6	4	8	17	51	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	21	25	21	12	4	2	35	39	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	8	31	13	18	0	0	31	37	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	23	25	20	10	4	3	33	41	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	24	34	5	15	0	6	22	42	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	22	24	22	10	4	3	34	40	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	24	15	23	15	4	3	41	43	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	20	39	14	6	3	4	21	37	88

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	5	33	21	16	24	0	0	40	38	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	17	33	26	12	0	2	39	27	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	23	36	21	11	0	3	33	30	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	10	17	31	26	13	1	1	40	28	180
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	26	30	7	8	0	0	15	56	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	17	32	27	13	0	2	41	26	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	23	31	18	14	0	3	34	34	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	17	32	27	13	1	1	40	27	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	17	34	24	14	1	2	38	27	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	19	29	28	12	0	1	41	30	88

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	12	38	10	10	16	0	14	30	58	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	22	29	14	11	1	3	26	43	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	33	20	14	6	0	11	23	55	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	21	29	13	13	1	3	27	43	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	29	11	12	12	0	0	24	65	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	23	29	14	12	1	4	27	43	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	19	31	10	17	0	3	28	40	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	24	27	14	11	1	4	26	45	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	21	27	13	15	1	3	29	43	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	26	29	14	8	0	5	23	46	89

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	6	43	0	28	0	6	30	23	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	17	26	21	16	2	4	39	34	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	16	22	23	20	0	3	45	32	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	16	28	19	16	2	4	37	33	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	8	17	14	12	0	0	26	58	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	17	28	20	17	2	4	39	31	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	21	12	20	30	0	3	52	36	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	16	30	19	15	2	4	36	32	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	16	28	21	14	2	5	38	32	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	16	25	17	21	2	2	39	34	88

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	10	37	35	18	0	0	53	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	21	27	15	7	3	2	22	49	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	20	35	20	3	0	3	23	41	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	20	27	16	8	4	2	25	47	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	7	38	6	12	0	0	18	44	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	21	27	17	7	3	2	25	46	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	16	36	9	12	0	3	22	41	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	21	26	17	7	4	2	25	47	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	21	23	18	9	4	1	29	47	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	19	34	13	5	2	3	19	45	88

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	5	15	52	14	14	0	28	20	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	23	28	16	14	1	31	41	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	10	19	46	3	18	3	22	30	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	23	27	18	14	1	32	41	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	18	39	6	7	0	13	48	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	23	29	17	15	1	32	39	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	25	33	13	10	3	23	43	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	22	29	17	15	1	32	39	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	21	25	18	18	1	37	38	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	24	36	13	9	1	22	42	89

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	30	5	28	5	0	0	62	33	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	26	22	24	14	6	1	36	40	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	34	18	28	6	0	0	48	34	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	25	21	24	14	6	1	37	41	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	0	7	27	32	0	0	33	59	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	28	22	24	12	5	1	39	38	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	31	12	32	11	0	0	44	44	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	26	22	23	13	6	1	37	39	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	25	22	22	12	9	1	37	38	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	29	18	27	14	0	0	41	41	88

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	64	18	5	9	5	0	81	13	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	32	7	11	12	2	70	24	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	25	12	10	6	3	71	17	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	32	6	11	13	1	70	24	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	15	7	11	11	0	72	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	32	7	11	12	2	70	23	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	27	14	15	5	0	66	20	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	32	5	10	13	2	71	23	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	37	32	6	8	14	2	71	23	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	29	8	14	9	1	69	23	89

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	5	10	15	0	75	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	35	8	12	6	73	18	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	36	11	8	6	75	14	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	32	8	13	6	73	19	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	39	0	11	0	89	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	32	9	12	6	72	19	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	36	0	21	0	79	21	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	32	10	11	7	72	18	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	33	10	10	6	74	16	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	32	6	15	6	73	21	89

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	6	0	6	10	9	82	18	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	30	12	12	6	1	70	18	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	38	9	3	6	5	81	10	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	27	12	13	6	1	69	19	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	29	0	21	7	0	72	28	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	28	12	11	6	1	70	17	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	33	9	18	2	0	71	20	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	28	12	11	7	2	70	18	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	30	12	10	8	0	70	18	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	27	10	14	4	3	71	18	89

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	23	5	11	0	0	83	11	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	41	18	10	8	3	62	19	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	38	16	3	3	3	77	6	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	40	18	11	8	2	61	20	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	39	25	0	11	0	64	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	40	17	11	8	3	64	19	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	38	25	8	2	0	65	10	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	40	16	11	9	3	64	20	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	41	17	11	9	4	61	21	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	38	18	9	6	0	67	15	88

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	23	11	5	0	0	0	83	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	35	22	5	7	3	1	65	13	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	48	13	3	3	0	0	82	6	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	32	22	5	7	3	1	64	13	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	39	19	7	11	0	0	64	18	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	34	21	5	6	3	1	67	12	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	41	14	12	5	3	0	68	17	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	33	22	4	7	3	1	66	11	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	32	23	3	7	2	1	66	10	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	37	18	8	6	4	0	66	15	87

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	59	25	0	11	5	0	83	17	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	35	12	9	9	0	69	18	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	44	5	10	3	0	82	12	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	33	13	9	10	0	68	19	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	11	8	19	18	0	56	36	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	36	12	9	8	0	71	17	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	45	15	8	5	0	72	13	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	33	11	10	9	0	70	19	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	34	14	8	10	1	68	18	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	35	8	11	7	0	74	18	89

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	17	0	19	10	0	5	69	31	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	26	17	10	15	5	3	55	27	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	18	12	14	6	10	6	62	24	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	27	16	10	16	4	3	55	27	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	15	19	11	7	7	0	61	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	26	16	10	15	4	4	56	27	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	31	13	15	9	0	0	62	24	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	25	16	10	15	5	4	55	27	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	26	15	7	18	4	5	56	27	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	25	17	15	9	5	1	56	26	89

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	66	0	10	5	0	0	85	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	34	13	17	13	0	0	57	30	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	42	8	15	9	0	0	67	24	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	36	12	17	13	0	0	58	30	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	43	19	18	0	0	0	64	18	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	36	11	17	13	0	0	59	30	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	45	6	19	10	0	0	65	29	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	35	13	16	12	0	0	58	29	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	34	14	17	12	1	1	57	29	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	40	9	17	12	0	0	62	29	89

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	48	24	5	5	0	66	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	37	21	13	11	3	53	25	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	34	22	12	6	0	60	18	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	39	21	13	11	3	53	25	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	27	32	11	11	0	46	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	39	21	13	11	3	55	24	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	41	17	15	8	0	60	23	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	37	22	12	11	3	53	24	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	39	23	14	9	4	52	24	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	36	19	11	13	0	57	24	89

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	15	10	15	27	6	5	42	47	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	17	18	20	19	8	3	36	44	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	16	12	32	12	7	3	38	49	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	17	19	17	21	8	3	36	43	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	12	12	25	37	14	0	0	24	51	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	17	17	18	20	8	3	37	44	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	24	16	19	12	12	0	46	35	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	16	18	19	21	7	3	35	45	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	13	20	20	21	6	4	31	46	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	22	14	18	19	11	1	43	41	89

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	54	42	0	5	0	95	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	39	12	18	8	62	26	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	40	16	9	10	65	19	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	39	10	18	7	64	25	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	25	19	0	19	63	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	40	11	18	7	65	25	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	44	6	20	4	70	25	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	38	12	16	8	64	24	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	43	9	18	8	64	27	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	34	14	15	7	65	21	89

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	39	0	13	0	87	13	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	38	8	14	9	68	23	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	49	9	11	3	77	14	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	36	7	14	9	69	24	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	36	14	11	19	57	29	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	38	7	14	8	71	22	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	38	3	26	6	65	32	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	38	9	12	9	71	21	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	42	8	10	11	70	21	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	33	7	20	5	69	24	88

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	27	5	13	5	0	76	18	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	26	17	11	10	0	62	21	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	24	12	22	6	0	60	28	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	26	16	9	10	0	64	20	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	6	22	19	11	0	48	29	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	27	15	11	10	0	64	20	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	42	8	9	8	0	75	17	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	23	17	12	10	0	61	22	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	25	21	9	9	0	61	19	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	27	9	14	10	1	67	24	88

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	70	20	0	10	0	0	90	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	61	21	7	5	3	3	85	8	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	73	18	3	3	3	0	91	6	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	60	22	7	5	3	3	84	9	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	62	17	14	7	0	0	79	7	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	62	22	6	5	3	3	85	8	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	18	16	0	9	3	74	9	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	22	5	6	2	2	87	8	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	64	21	4	7	3	1	85	11	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	59	22	10	2	3	5	85	5	89

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	80	10	0	5	5	0	90	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	70	12	7	4	3	4	85	8	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	77	9	11	0	3	0	86	3	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	69	12	6	5	3	4	85	9	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	14	19	0	7	8	72	7	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	72	12	6	5	3	3	86	8	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	62	17	6	3	8	3	82	11	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	72	11	7	5	2	4	86	7	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	72	13	3	6	3	4	87	10	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	69	11	12	2	3	4	83	5	88

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	85	10	0	0	5	0	95	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	77	8	6	1	2	5	90	3	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	87	7	0	3	0	3	97	3	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	76	9	7	1	3	5	89	4	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	81	11	0	0	0	8	100	0	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	78	8	6	1	2	4	90	4	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	68	12	12	0	5	3	82	5	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	80	8	4	1	2	5	92	3	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	82	6	5	2	2	3	90	4	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	73	13	6	0	3	6	91	3	88

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	70	11	13	0	0	6	0	86	0	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	22	13	5	4	16	2	73	12	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	28	5	7	0	14	3	86	9	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	20	14	4	5	16	2	72	11	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	15	28	0	0	19	0	66	0	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	22	12	5	4	15	2	74	11	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	21	16	4	3	19	0	71	9	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	21	12	5	4	15	2	74	11	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	18	12	6	4	14	2	73	12	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	25	13	3	4	17	2	76	8	89

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	42	0	9	0	0	0	91	9	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	46	13	4	1	0	2	82	5	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	50	3	8	3	0	0	86	11	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	36	44	13	4	1	0	2	82	5	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	60	0	0	0	0	0	100	0	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	44	12	5	1	0	1	81	6	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	46	9	0	0	0	5	90	0	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	45	12	5	1	0	1	81	7	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	43	15	5	2	0	1	78	7	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	48	7	4	0	1	2	89	4	89

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	30	10	0	0	0	0	90	0	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	24	10	7	4	6	2	78	11	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	24	6	6	0	9	0	86	7	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	24	11	6	4	5	2	78	11	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	64	8	17	11	0	0	0	72	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	25	9	6	4	6	2	79	10	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	51	24	10	0	7	0	8	82	7	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	24	10	7	3	6	1	78	11	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	23	13	8	3	6	1	74	12	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	25	6	4	3	4	3	85	8	89

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	71	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	69	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	72	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	69	182
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	77	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	68	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	67	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	72	89

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	51	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	80	20	24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	77	23	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	66	34	24

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	0	100	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	0	100	24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	67	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	61	39	23

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	51	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	65	35	23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	64	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	43	23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	55	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	65	35	23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	49	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	43	23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	54	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	64	36	23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	61	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	23

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	85	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	81	23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	45	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	69	31	23

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	72	23

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	42
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	78	23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	58	42	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	38	23

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	62	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	61	23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	71	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	62	23

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	89	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	74	23

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	69	182
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	82	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	67	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	71	88

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	5	9	11	14	21	0	56	32	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	14	21	13	17	23	3	31	40	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	10	30	6	11	15	0	45	20	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	14	19	14	18	24	3	31	43	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	23	0	11	11	29	0	70	30	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	13	22	13	17	22	3	31	40	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	23	19	11	8	22	0	52	24	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	12	21	13	18	23	3	30	42	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	9	21	15	17	27	5	23	46	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	19	20	9	17	16	0	45	31	88

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	18	0	25	0	10	0	72	28	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	24	22	15	11	8	0	48	28	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	23	18	16	3	3	0	61	20	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	23	20	15	12	9	0	47	30	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	28	15	0	11	8	0	72	12	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	23	20	17	10	9	0	48	30	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	41	25	7	4	0	3	63	12	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	20	19	17	11	10	0	47	32	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	22	21	17	10	12	0	45	31	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	25	19	13	10	4	1	55	25	89

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	77	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	77	183
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	77	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	77	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	89

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	71	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	51	49	20

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	76	24	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	64	36	20

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	0	100	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	0	100	20

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	0	100	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	0	100	20

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	0	100	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	0	100	20

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	67	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	57	20

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	59	28
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	20

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	83	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	80	182
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	78	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	81	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	89

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	0	20	7	15	16	0	50	26	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	13	27	7	11	30	4	32	27	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	7	33	3	11	21	0	40	18	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	13	25	8	11	31	4	33	29	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	17	8	11	11	29	0	59	30	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	11	27	7	11	29	4	32	27	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	19	33	13	4	17	0	39	22	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	11	25	6	12	32	4	33	28	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	11	23	6	8	39	6	32	27	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	13	31	8	15	16	0	36	27	88

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	59	5	10	15	0	10	0	72	16	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	27	22	10	8	14	1	53	21	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	22	16	8	9	3	0	67	17	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	26	22	11	7	16	1	52	21	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	32	0	11	11	8	0	77	23	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	25	22	10	7	14	1	53	20	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	34	29	12	0	6	3	55	13	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	24	20	10	8	16	1	55	22	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	28	18	12	6	21	1	54	22	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	22	25	8	9	5	1	55	18	88

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	53	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	50	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	69	31	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	53	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	43	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	50	50	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	48	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	50	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	51	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	51	49	89

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	83	17	22
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	80	20	85
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	72	28	16
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	82	18	91
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	79	21	62
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	83	17	45

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	42	11	0	11	0	78	11	18
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	31	6	24	6	2	63	31	67
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	39	0	18	0	0	82	18	12
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	32	8	20	8	1	64	28	73
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	36	5	23	8	0	64	31	48
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	31	10	14	6	3	69	20	37

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	85	5	5	0	5	0	90	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	15	13	4	10	1	73	14	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	70	21	3	0	6	0	91	6	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	57	13	14	4	10	1	71	14	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	64	25	0	11	0	0	89	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	59	14	13	3	10	1	73	13	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	17	6	7	13	0	74	20	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	59	14	14	3	9	1	74	12	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	14	15	2	11	1	72	13	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	15	10	5	8	1	78	13	89

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	40	22	18	10	0	0	50	28	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	35	12	20	5	3	4	60	27	39
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	36	14	20	6	2	3	58	28	49
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	43	9	23	10	5	0	56	35	21
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	31	18	18	3	0	5	60	22	28

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	46	5	0	11	0	84	11	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	36	22	12	10	3	54	23	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	30	22	11	7	3	59	18	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	38	20	11	11	3	56	23	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	58	19	0	11	0	71	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	36	21	12	10	3	55	23	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	42	19	12	0	3	68	12	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	36	21	11	12	3	54	24	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	37	21	11	11	4	54	23	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	36	20	11	10	1	59	21	88

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	39	12	9	10	0	68	19	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	28	17	21	17	2	44	39	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	30	26	24	6	0	44	30	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	28	15	20	18	2	46	39	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	26	16	32	12	8	36	47	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	29	17	20	17	1	46	37	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	32	9	36	0	0	55	36	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	28	18	18	19	2	44	38	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	26	17	21	17	2	43	39	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	33	17	20	15	1	48	35	89

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	17	23	19	19	0	39	38	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	23	17	16	24	1	42	40	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	25	25	13	20	0	41	33	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	22	17	17	24	1	42	41	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	24	19	8	28	0	45	36	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	22	18	17	23	1	42	40	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	14	14	24	33	0	28	57	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	24	18	15	22	1	44	37	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	23	16	15	24	1	44	39	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	21	20	19	22	0	39	42	88

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	17	25	14	10	9	47	26	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	22	29	21	10	0	40	32	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	26	22	28	0	5	47	30	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	21	29	19	12	0	39	32	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	0	28	54	11	0	7	65	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	23	28	18	10	1	42	29	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	20	40	12	19	0	29	31	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	22	26	22	9	1	42	31	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	22	24	22	9	0	45	31	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	22	34	19	13	2	33	32	87

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	22	30	13	5	9	47	21	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	27	24	16	8	0	52	25	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	29	22	15	3	5	58	19	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	27	24	16	9	0	50	25	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	24	33	25	11	0	30	36	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	27	24	15	8	1	53	24	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	36	20	18	14	0	48	32	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	26	25	16	7	1	52	23	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	25	25	14	9	0	52	22	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	30	23	19	7	2	50	27	87

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	20	22	19	10	14	41	34	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	17	23	19	18	0	40	36	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	14	18	19	22	7	36	44	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	17	24	19	16	0	41	35	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	11	31	16	18	25	0	41	43	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	16	24	19	17	1	40	36	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	16	19	17	23	0	41	40	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	17	24	19	16	2	40	36	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	20	21	19	15	1	45	34	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	13	27	18	20	3	33	39	88

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	10	16	0	5	0	17	75	7	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	24	14	6	4	1	4	76	10	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	23	17	3	0	3	13	75	4	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	23	13	6	4	0	4	76	11	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	51	17	6	15	11	0	0	68	25	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	23	14	5	3	1	5	76	9	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	61	14	11	3	4	0	5	80	8	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	46	24	14	6	4	1	5	75	10	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	24	13	7	2	1	4	77	9	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	21	15	3	6	1	6	73	10	88

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	24	30	0	10	60	10	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	25	21	11	12	57	23	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	9	26	15	12	47	27	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	28	21	9	12	59	21	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	35	8	11	8	74	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	25	22	10	12	56	22	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	34	10	5	16	68	22	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	24	23	11	11	55	22	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	26	22	9	12	57	21	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	25	21	11	11	56	23	89

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	45	29	10	10	5	0	74	15	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	32	22	13	8	2	56	21	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	30	18	9	9	0	64	19	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	32	22	14	7	2	57	21	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	45	25	0	11	0	64	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	30	21	14	7	2	57	21	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	43	23	9	7	0	61	16	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	29	21	14	7	2	57	22	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	27	21	14	8	3	56	23	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	37	22	11	6	0	61	17	88

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	15	6	23	10	0	61	34	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	29	24	13	12	2	50	25	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	26	18	13	12	0	57	26	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	29	24	14	12	2	50	26	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	24	15	8	40	0	37	48	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	29	24	14	10	2	52	24	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	28	18	24	15	0	43	39	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	28	24	12	11	2	52	23	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	30	27	9	7	3	55	17	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	26	17	20	18	0	45	38	89

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	17	15	9	14	0	62	23	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	35	17	12	15	1	55	27	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	43	7	10	12	0	70	23	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	32	19	12	16	1	53	28	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	33	7	0	41	0	52	41	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	33	18	12	14	1	56	26	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	6	52	14	16	13	0	58	29	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	30	18	11	16	1	56	27	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	29	18	13	15	1	54	28	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	39	16	10	16	0	59	26	89

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	44	22	0	0	0	0	78	0	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	22	17	12	8	0	0	63	20	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	23	22	9	6	0	0	63	15	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	23	16	11	7	0	1	65	19	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	59	30	0	0	11	0	0	89	11	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	23	18	12	7	0	0	63	19	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	33	19	5	0	0	0	76	5	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	22	17	12	8	0	1	63	21	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	23	15	13	10	1	0	62	23	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	24	20	8	4	0	1	68	12	89

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	24	20	6	13	0	0	60	20	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	29	20	10	11	0	0	59	21	198
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	35	17	14	13	0	0	56	28	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	28	21	9	11	0	0	59	20	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	8	21	24	8	39	0	0	29	47	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	29	20	10	9	0	0	61	19	202
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	18	33	9	18	0	3	38	28	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	30	18	9	10	0	0	62	20	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	29	20	7	7	1	1	65	14	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	28	20	12	18	0	0	50	30	89

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	57	21	5	18	0	77	18	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	25	18	8	10	64	18	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	28	20	11	0	69	11	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	25	17	9	11	64	19	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	0	14	30	29	27	59	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	27	18	8	8	67	15	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	23	25	14	3	57	17	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	25	16	8	10	66	18	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	29	13	8	10	69	18	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	19	23	10	8	59	18	87

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	16	9	26	0	0	0	66	26	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	16	17	5	12	0	2	67	16	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	18	25	9	6	0	0	59	16	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	16	15	6	11	0	2	68	17	183
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	19	16	29	11	0	0	45	40	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	16	16	5	11	0	2	68	16	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	16	8	19	7	3	3	63	28	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	16	17	4	11	0	1	67	15	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	16	17	5	12	1	3	64	18	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	16	15	7	9	0	0	69	16	88

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	11	13	6	5	0	75	11	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	13	11	8	12	1	68	20	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	70	12	14	3	0	0	83	3	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	13	11	9	13	1	67	22	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	61	7	8	23	0	0	69	23	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	14	12	7	12	1	69	19	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	59	15	9	12	3	3	76	15	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	13	12	7	13	1	68	20	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	17	12	7	13	1	67	20	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	63	8	10	9	9	1	71	19	87

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	22	9	0	5	87	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	26	14	7	6	73	13	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	61	13	20	6	0	74	6	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	28	13	6	7	74	14	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	58	20	0	11	11	79	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	26	15	6	6	73	12	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	20	19	4	4	73	9	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	27	13	7	6	74	13	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	27	13	7	6	74	13	123
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	25	15	5	6	73	11	88

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	61	10	0	10	10	9	78	22	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	11	12	10	12	0	66	22	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	74	6	9	3	3	5	84	7	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	12	11	11	13	0	64	25	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	14	8	11	11	0	71	21	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	11	11	10	12	1	67	22	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	61	3	11	11	14	0	64	25	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	12	11	10	12	1	68	22	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	50	14	12	10	13	1	65	23	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	7	9	9	11	2	70	21	87

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	21	5	0	0	0	37	92	0	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	11	5	3	1	0	31	88	5	190
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	63	5	3	3	0	0	26	92	4	29
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	13	5	2	1	0	33	88	5	177
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	14	0	0	0	0	53	100	0	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	12	5	3	1	0	31	88	5	195
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	21	7	0	0	0	29	91	0	29
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	49	10	4	3	1	0	32	88	6	177
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	7	6	2	2	1	35	87	5	122
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	18	3	4	0	0	28	91	5	84

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	17	10	0	0	0	23	87	0	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	66	15	10	1	1	1	6	87	2	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	70	7	11	0	0	0	12	87	0	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	64	16	10	1	1	2	6	87	2	180
2019	Blind or visual impairment (unable to see or difficulty seeing)	51	0	41	8	0	0	0	51	8	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	65	16	8	1	1	1	7	89	2	198
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	64	12	15	0	3	3	2	80	3	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	65	16	9	1	0	1	8	88	2	179
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	65	16	8	1	1	2	8	90	2	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	64	14	14	1	1	1	5	82	3	86

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	25	0	15	9	0	9	73	27	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	66	16	8	2	4	0	4	85	6	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	22	0	3	8	0	8	88	12	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	64	16	9	3	4	0	4	84	7	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	76	0	6	7	12	0	0	76	18	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	63	18	8	3	4	0	5	85	7	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	67	18	3	0	10	0	3	87	10	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	17	9	3	3	0	5	84	7	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	16	11	3	5	1	4	81	8	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	67	18	4	3	3	0	5	89	7	87

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	25	29	5	0	6	64	5	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	29	18	9	4	2	68	14	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	22	22	19	0	0	59	19	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	30	19	7	4	2	69	12	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	49	19	13	19	0	0	68	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	29	20	8	4	2	67	13	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	31	8	12	3	3	76	16	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	28	21	9	4	2	66	12	181
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	33	19	9	5	2	66	15	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	22	20	9	1	2	69	11	88

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	24	37	0	15	9	43	17	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	24	41	20	8	0	31	28	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	28	30	21	3	5	43	26	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	24	42	18	10	0	30	27	182
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	14	61	0	19	0	21	19	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	7	25	39	19	8	1	33	28	201
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	13	47	21	10	0	22	31	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	26	39	18	8	1	34	26	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	27	41	21	5	0	32	26	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	21	40	14	14	2	31	28	89

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	5	45	10	29	39	16	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	33	33	13	4	18	49	195
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	10	26	40	13	11	24	36	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	31	33	13	5	18	48	180
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	36	45	0	0	0	55	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	30	34	14	7	21	46	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	30	32	16	3	19	48	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	31	35	12	7	19	46	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	35	32	13	4	18	50	122
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	24	37	13	9	21	42	89

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	16	49	0	6	13	19	81	14
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	22	27	8	18	6	21	79	197
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	30	40	6	7	3	15	85	30
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	20	27	8	18	7	22	78	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	26	11	33	0	7	25	75	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	21	30	6	18	6	20	80	199
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	15	32	15	22	4	13	87	31
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	22	28	6	16	7	22	78	180
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	22	26	5	20	6	22	78	125
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	20	33	12	12	6	18	82	86

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	92	8	10
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	72	28	148
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	77	23	24
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	73	27	134
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	78	22	26
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	73	27	132
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	68	32	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	81	19	66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	50	10
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	71	145
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	60	23
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	71	132
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	64	24
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	71	131
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	66	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	74	63

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	30	10	6	11	0	14	68	20	16
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	11	14	12	21	1	3	51	34	196
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	7	6	21	12	0	7	58	36	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	13	15	9	22	1	4	51	33	181
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	0	7	17	16	0	18	52	39	12
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	13	14	11	21	1	3	52	33	200
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	17	10	3	31	0	3	55	35	30
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	12	15	12	19	1	5	51	33	182
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	10	15	13	22	1	4	48	37	124
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	16	13	9	18	1	4	57	29	88

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	15	24	22	26	0	0	29	48	10
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	20	12	18	38	2	3	29	58	147
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	4	20	31	24	3	0	22	57	24
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	6	23	11	15	40	1	4	30	58	133
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	6	24	12	10	44	0	4	31	57	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	19	13	19	36	2	3	29	58	132
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	22	10	18	36	3	4	32	58	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	17	16	18	39	0	2	26	58	65

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	31	8	14	26	0	8	48	43	10
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	7	11	18	48	2	10	13	75	147
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	11	16	19	40	0	0	25	59	24
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	3	8	10	17	48	3	12	13	76	133
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	18	0	19	58	0	4	19	81	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	7	13	17	44	3	11	14	71	132
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	3	7	11	17	46	3	14	12	75	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	11	11	18	47	2	4	19	69	65

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Date modified:: 2020-01-01

2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.