2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 39 12 8 5 0 0 75 13 3747
2019 Part-time 49 42 4 2 3 0 0 91 5 69
2017 Full-time 32 44 11 7 6 0 0 77 13 3763
2017 Part-time 43 39 11 4 4 0 0 82 8 109
2014 Full-time 31 43 11 8 6 0 0 74 15 3352
2014 Part-time 39 40 6 9 5 1 0 80 15 108
2011 Full-time 33 39 11 9 8 0 0 72 16 4044
2011 Part-time 43 36 8 5 7 0 0 79 13 75
2008 Full-time 35 40 10 8 6 0 0 76 14 3550
2008 Part-time 38 38 16 4 2 0 2 78 6 63

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 36 14 9 7 0 0 70 16 3737
2019 Part-time 48 33 8 7 4 0 0 81 11 68
2017 Full-time 29 38 14 10 8 0 0 67 18 3759
2017 Part-time 50 36 9 4 1 0 0 86 5 110

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 34 10 3 2 0 0 84 5 3718
2019 Part-time 61 20 15 0 3 0 1 81 3 67
2017 Full-time 51 35 9 3 2 0 0 85 5 3758
2017 Part-time 57 28 9 3 2 0 1 86 5 110
2014 Full-time 60 28 8 3 2 0 0 88 4 3351
2014 Part-time 55 33 8 0 3 1 0 89 3 108
2011 Full-time 57 30 7 3 2 0 0 87 5 4047
2011 Part-time 55 34 5 4 3 0 0 89 6 75

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 40 11 5 3 0 0 81 8 3756
2019 Part-time 54 34 6 3 3 0 0 88 6 67
2017 Full-time 40 39 11 6 4 0 0 79 10 3753
2017 Part-time 54 32 8 4 2 0 0 87 6 110
2014 Full-time 40 39 12 6 3 0 0 79 9 3351
2014 Part-time 48 31 8 9 3 1 0 80 12 108
2011 Full-time 40 39 9 7 4 0 0 80 11 4048
2011 Part-time 53 31 5 8 2 0 0 85 10 75
2008 Full-time 43 40 8 5 4 0 0 83 9 3566
2008 Part-time 47 43 6 4 0 0 0 90 4 63

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 31 15 7 6 0 0 71 13 3745
2019 Part-time 65 26 3 0 5 0 1 92 5 68
2017 Full-time 34 34 16 9 7 1 0 69 15 3759
2017 Part-time 53 32 8 4 2 1 0 86 6 110
2014 Full-time 33 35 15 9 7 1 0 69 16 3353
2014 Part-time 40 32 14 9 4 1 1 73 13 108
2011 Full-time 33 32 17 9 9 0 0 65 19 4045
2011 Part-time 44 33 10 7 6 0 0 77 13 74

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 14 9 5 0 0 72 14 3728
2019 Part-time 66 26 2 1 4 0 1 93 5 69
2017 Full-time 33 36 15 10 6 0 0 69 16 3763
2017 Part-time 57 30 7 4 2 1 0 88 5 110
2014 Full-time 32 36 15 9 7 1 0 69 16 3353
2014 Part-time 39 32 17 7 3 1 1 72 11 108
2011 Full-time 32 34 14 10 10 0 0 66 20 4049
2011 Part-time 45 33 8 8 6 0 0 78 14 73
2008 Full-time 33 38 12 10 7 0 0 71 17 3569
2008 Part-time 47 28 12 14 0 0 0 74 14 63

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 26 18 10 7 3 1 63 18 3751
2019 Part-time 55 18 10 3 6 3 5 79 10 69
2017 Full-time 31 29 18 10 8 4 1 62 18 3761
2017 Part-time 38 26 17 6 4 5 5 70 10 110
2014 Full-time 33 27 17 10 8 4 1 63 19 3354
2014 Part-time 34 22 20 11 4 3 6 61 17 108
2011 Full-time 33 26 17 11 9 4 1 61 21 4049
2011 Part-time 35 21 19 8 10 5 2 60 20 74
2008 Full-time 31 28 16 11 7 4 1 63 20 3565
2008 Part-time 43 23 10 7 15 1 1 68 22 63
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 26 13 5 3 1 2 79 8 3749
2019 Part-time 48 18 8 6 5 5 11 78 13 69

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 26 11 6 5 1 1 78 11 3747
2019 Part-time 60 24 5 1 6 3 1 88 7 69
2017 Full-time 47 30 11 6 4 2 1 79 10 3763
2017 Part-time 65 22 4 4 1 2 2 90 5 110
2014 Full-time 45 29 11 6 6 2 1 76 12 3352
2014 Part-time 56 26 9 3 3 2 1 85 5 108
2011 Full-time 39 30 13 9 7 2 0 71 16 4048
2011 Part-time 46 33 12 4 4 1 0 80 8 75
2008 Full-time 38 30 12 9 8 2 1 70 18 3562
2008 Part-time 47 34 8 8 4 0 0 80 12 63

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 30 10 7 6 0 1 76 13 3741
2019 Part-time 57 23 4 4 8 0 4 83 13 67
2017 Full-time 45 32 10 8 5 1 0 77 13 3767
2017 Part-time 58 27 5 3 3 1 3 89 6 110
2014 Full-time 42 32 10 9 6 1 0 75 15 3352
2014 Part-time 53 22 11 5 6 1 2 77 11 108
2011 Full-time 36 34 11 10 8 0 0 70 18 4045
2011 Part-time 40 34 8 13 3 0 2 76 16 75
2008 Full-time 34 33 10 11 10 0 0 68 22 3565
2008 Part-time 43 34 9 8 4 2 0 78 13 63

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 26 9 6 5 0 0 79 11 3754
2019 Part-time 67 17 2 7 6 0 1 85 13 69
2017 Full-time 52 26 10 6 5 0 0 79 11 3756
2017 Part-time 72 18 6 4 1 0 0 89 5 110
2014 Full-time 48 28 11 7 6 0 0 76 12 3354
2014 Part-time 69 15 4 6 5 1 1 86 10 108

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 32 16 8 7 6 0 68 15 3751
2019 Part-time 46 27 7 1 1 15 3 89 3 69
2017 Full-time 26 35 17 9 7 7 0 65 17 3766
2017 Part-time 47 30 7 3 1 11 1 88 4 110
2014 Full-time 25 35 16 9 8 7 0 65 18 3352
2014 Part-time 32 29 22 2 4 10 1 68 8 108
2011 Full-time 24 30 18 10 11 6 0 58 23 4046
2011 Part-time 26 29 19 8 9 8 1 61 18 75

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 33 17 11 8 2 0 62 20 3744
2019 Part-time 42 35 5 3 3 11 1 88 7 69
2017 Full-time 22 34 19 13 9 3 0 57 23 3765
2017 Part-time 47 27 10 6 2 8 1 80 8 110
2014 Full-time 21 33 19 13 11 2 0 56 25 3352
2014 Part-time 32 21 18 16 6 6 1 57 24 108
2011 Full-time 21 30 17 14 16 2 0 52 30 4048
2011 Part-time 38 22 16 9 12 3 0 62 22 74
2008 Full-time 23 32 16 13 15 2 0 55 29 3567
2008 Part-time 28 27 21 9 9 6 0 58 19 63

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 30 21 15 9 5 0 53 25 3741
2019 Part-time 33 37 11 4 1 13 1 82 6 68
2017 Full-time 15 30 21 16 11 6 0 48 29 3760
2017 Part-time 33 28 12 6 2 17 1 75 11 110
2014 Full-time 15 31 21 16 12 5 0 48 30 3350
2014 Part-time 25 23 14 21 6 10 2 54 30 107
2011 Full-time 13 30 18 18 16 5 0 45 35 4051
2011 Part-time 20 37 19 8 11 5 0 60 20 75
2008 Full-time 12 31 18 19 15 5 0 46 35 3565
2008 Part-time 20 19 21 15 12 13 0 45 30 62

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 31 19 18 11 3 0 50 30 3752
2019 Part-time 35 30 11 7 6 11 0 73 15 69
2017 Full-time 15 31 20 17 12 4 0 48 30 3759
2017 Part-time 34 32 12 7 3 11 2 75 11 110
2014 Full-time 15 32 20 16 13 3 0 49 31 3349
2014 Part-time 22 31 15 17 6 7 2 58 26 108
2011 Full-time 14 31 18 19 16 2 0 46 36 4050
2011 Part-time 20 28 20 12 16 4 0 50 29 75
2008 Full-time 14 35 16 19 14 2 0 50 34 3567
2008 Part-time 23 34 15 18 5 4 0 60 24 62
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 37 15 10 7 0 0 68 17 3745
2019 Part-time 45 39 7 4 3 0 1 86 7 68
2017 Full-time 27 38 16 11 8 0 0 65 19 3765
2017 Part-time 51 34 10 2 2 1 1 86 4 110
2014 Full-time 25 35 16 13 10 0 0 61 23 3353
2014 Part-time 40 41 8 4 5 2 0 82 9 108
2011 Full-time 23 34 17 13 12 0 0 57 25 4046
2011 Part-time 29 37 12 18 4 0 0 66 22 75

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 42 13 11 5 0 0 71 16 3729
2019 Part-time 48 37 10 2 3 0 0 85 5 68
2017 Full-time 27 41 14 12 6 0 0 68 18 3760
2017 Part-time 41 42 11 5 1 0 0 83 6 110

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 30 12 7 6 0 1 75 13 3753
2019 Part-time 55 25 2 10 6 1 1 82 16 69
2017 Full-time 40 34 11 8 5 1 1 76 13 3766
2017 Part-time 54 28 7 7 0 1 3 85 7 110
2014 Full-time 39 34 12 9 6 1 0 73 15 3353
2014 Part-time 49 33 7 3 6 1 2 84 9 108
2011 Full-time 34 35 13 10 8 0 0 69 18 4050
2011 Part-time 34 36 13 13 4 0 0 70 17 75
2008 Full-time 29 35 13 12 10 1 0 65 22 3564
2008 Part-time 30 29 19 13 10 0 0 59 23 63

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 36 13 16 10 0 0 61 25 3738
2019 Part-time 54 25 5 6 6 0 3 82 12 69
2017 Full-time 21 35 12 18 13 0 0 57 31 3766
2017 Part-time 41 37 14 4 3 0 1 79 7 110
2014 Full-time 27 38 11 14 9 0 0 66 23 3352
2014 Part-time 38 33 8 12 1 1 7 77 14 108
2011 Full-time 31 38 11 11 8 0 1 69 19 4045
2011 Part-time 35 25 13 13 9 0 4 62 24 75
2008 Full-time 33 39 11 11 6 0 0 72 16 3565
2008 Part-time 40 31 19 7 4 0 0 70 11 63

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 30 19 14 12 3 0 54 27 3745
2019 Part-time 42 33 15 0 5 5 0 79 5 67
2017 Full-time 20 31 18 16 12 3 0 52 29 3760
2017 Part-time 36 30 10 5 2 12 5 79 9 109
2014 Full-time 23 33 17 13 11 3 0 58 25 3352
2014 Part-time 31 32 10 7 8 9 4 72 17 108
2011 Full-time 24 33 15 14 13 2 0 58 27 4046
2011 Part-time 38 36 8 9 7 3 0 76 16 75
2008 Full-time 24 35 16 12 11 2 0 60 23 3567
2008 Part-time 29 33 16 12 7 2 1 64 19 63

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 28 17 14 16 3 1 51 31 3752
2019 Part-time 34 22 14 6 8 4 13 67 16 69
2017 Full-time 18 29 16 16 16 3 2 49 34 3758
2017 Part-time 21 27 10 9 4 12 17 67 19 110
2014 Full-time 18 26 16 15 20 3 2 46 37 3353
2014 Part-time 17 17 15 13 13 7 18 45 35 107
2011 Full-time 15 26 16 16 23 2 2 43 41 4046
2011 Part-time 18 19 19 16 12 5 10 44 33 75
2008 Full-time 15 30 15 16 20 1 2 46 38 3566
2008 Part-time 19 27 17 8 17 5 7 52 28 63

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 24 12 4 3 1 4 80 7 3738
2019 Part-time 53 15 10 5 7 0 10 75 14 68

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 12 8 6 7 3 13 76 15 3742
2019 Part-time 48 10 7 3 6 1 25 78 12 68

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 24 17 8 6 2 3 67 15 3729
2019 Part-time 51 12 15 2 3 2 15 76 6 68

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 22 16 9 8 3 4 64 19 3724
2019 Part-time 42 17 15 3 3 5 15 74 7 69

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 18 14 9 8 3 6 65 19 3729
2019 Part-time 51 11 9 4 5 3 17 78 11 68

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 16 8 4 2 3 5 85 6 3732
2019 Part-time 53 16 6 5 2 1 16 84 8 69

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 9 5 2 3 4 5 89 6 3732
2019 Part-time 66 8 3 2 4 1 16 89 7 69

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 7 3 2 1 3 9 93 3 3719
2019 Part-time 67 10 2 1 4 1 15 92 6 69

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 39 13 10 6 0 0 72 15 3723
2019 Part-time 45 26 13 9 6 0 1 72 15 67
2017 Full-time 29 42 12 9 6 0 0 72 15 3752
2017 Part-time 35 51 7 5 1 0 1 87 6 110
2014 Full-time 26 42 12 12 8 0 0 68 20 3354
2014 Part-time 36 40 7 9 6 2 1 78 15 108
2011 Full-time 30 39 12 11 8 0 0 69 19 4044
2011 Part-time 34 34 7 13 9 1 1 70 23 75

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 35 14 9 6 0 0 71 15 3737
2019 Part-time 50 27 9 7 4 0 3 79 11 67
2017 Full-time 33 35 15 10 6 0 0 69 16 3751
2017 Part-time 46 33 14 4 1 0 1 81 5 109
2014 Full-time 31 35 15 10 8 0 0 66 19 3353
2014 Part-time 40 32 14 5 7 1 1 74 13 108

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 40 13 10 5 0 0 72 15 3676
2019 Part-time 47 42 3 4 3 0 1 90 7 66
2017 Full-time 31 38 15 10 6 0 0 69 16 3755
2017 Part-time 56 30 9 3 0 0 1 87 3 110
2014 Full-time 31 37 14 10 7 0 0 68 17 3351
2014 Part-time 45 35 6 6 4 1 3 82 11 108
2011 Full-time 34 38 13 9 6 0 0 73 15 4044
2011 Part-time 39 44 7 5 4 0 1 84 9 75

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 42 19 9 5 3 0 65 14 3746
2019 Part-time 32 42 15 3 5 2 1 76 8 69
2017 Full-time 21 37 21 11 7 3 0 60 18 3762
2017 Part-time 29 41 12 5 1 10 2 79 7 110

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 31 8 7 4 0 0 80 11 3743
2019 Part-time 74 19 4 0 1 0 2 95 1 68
2017 Full-time 45 33 10 7 5 0 0 79 11 3756
2017 Part-time 62 25 9 1 0 0 3 90 1 110
2014 Full-time 39 35 11 9 6 1 1 74 15 3348
2014 Part-time 63 21 4 2 4 1 3 89 7 108
2011 Full-time 39 35 10 9 6 0 1 75 15 4048
2011 Part-time 51 39 4 3 4 0 0 90 6 75

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 34 18 8 5 0 0 69 13 3719
2019 Part-time 50 28 8 5 6 1 1 81 11 68
2017 Full-time 32 38 17 8 5 0 0 70 13 3767
2017 Part-time 54 37 5 2 0 0 1 92 3 109
2014 Full-time 28 35 19 9 7 0 1 64 16 3353
2014 Part-time 50 34 10 4 0 1 1 85 4 108
2011 Full-time 28 34 20 10 7 0 0 63 18 4049
2011 Part-time 39 37 16 6 0 0 1 77 6 75
2008 Full-time 22 36 23 12 8 0 0 58 20 3568
2008 Part-time 34 42 21 2 2 0 0 75 4 63

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 20 7 5 5 2 2 83 10 3751
2019 Part-time 83 8 3 3 3 0 0 91 6 69
2017 Full-time 52 25 7 4 5 3 4 82 10 3759
2017 Part-time 66 19 4 1 1 1 8 93 2 110
2014 Full-time 46 25 9 6 7 3 4 76 13 3353
2014 Part-time 64 20 3 1 2 3 8 94 3 108
2011 Full-time 39 28 10 9 9 2 4 71 19 4048
2011 Part-time 54 26 6 4 4 1 4 85 8 75

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 28 36 36 3754
2019 Part-time 40 30 30 69
2017 Full-time 27 38 34 3761
2017 Part-time 33 28 39 110
2014 Full-time 29 38 34 3352
2014 Part-time 35 27 38 106
2011 Full-time 29 38 34 4052
2011 Part-time 31 33 36 74

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 15 27 36 7 9 7 1079
2019 Part-time 3 10 10 3 67 7 25
2017 Full-time 19 31 32 5 7 7 1019
2017 Part-time 20 8 5 7 56 3 37
2014 Full-time 18 36 27 10 9999 9 962
2014 Part-time 17 5 23 10 9999 45 37
2011 Full-time 19 31 31 10 9999 10 1169
2011 Part-time 27 17 29 17 9999 9 23
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 38 11 5 3 0 0 81 8 3730
2019 Part-time 48 37 7 6 0 0 2 87 6 68
2017 Full-time 38 40 11 7 4 0 0 78 11 3759
2017 Part-time 50 35 6 7 2 0 0 85 9 110
2014 Full-time 38 40 12 6 4 0 0 78 10 3353
2014 Part-time 46 37 9 3 3 1 0 85 6 108
2011 Full-time 37 39 11 7 5 1 0 77 12 4046
2011 Part-time 44 33 8 10 4 0 1 78 13 75
2008 Full-time 41 38 10 6 4 1 0 80 10 3565
2008 Part-time 39 45 9 2 2 1 2 87 4 63

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 42 19 10 5 2 0 66 15 3748
2019 Part-time 36 40 10 7 3 2 2 79 11 69
2017 Full-time 21 41 19 12 5 2 0 63 18 3758
2017 Part-time 47 33 11 5 1 4 0 83 6 110
2014 Full-time 22 41 18 11 7 2 0 64 18 3353
2014 Part-time 25 42 17 8 3 4 1 71 11 108
2011 Full-time 22 40 16 12 8 2 0 63 20 4047
2011 Part-time 25 47 14 8 6 0 0 72 14 75

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 26 38 18 7 1 1 26 36 3739
2019 Part-time 2 13 36 27 19 0 4 47 16 69
2017 Full-time 10 25 37 16 8 1 2 25 37 3750
2017 Part-time 4 14 32 28 13 1 8 45 19 109
2014 Full-time 12 27 36 16 6 1 2 23 40 3343
2014 Part-time 5 23 28 28 10 3 4 41 30 108
2011 Full-time 13 29 33 15 6 0 2 22 43 4043
2011 Part-time 11 22 41 18 8 0 1 26 33 75
2008 Full-time 11 30 36 16 5 1 2 22 42 3562
2008 Part-time 7 24 36 20 8 0 4 30 33 63

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 18 27 27 16 2 1 44 28 3732
2019 Part-time 2 7 24 32 29 0 6 65 10 69
2017 Full-time 10 19 30 21 13 3 3 36 31 3736
2017 Part-time 4 13 17 18 30 6 11 59 21 108
2014 Full-time 11 19 29 22 12 3 3 36 33 3334
2014 Part-time 6 13 25 24 22 6 5 52 21 108
2011 Full-time 16 18 25 23 13 1 4 38 36 4036
2011 Part-time 12 13 25 32 9 3 7 46 27 75
2008 Full-time 11 21 27 23 13 2 3 38 33 3558
2008 Part-time 4 13 30 21 19 6 8 46 19 62

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 25 32 17 8 1 1 25 42 3728
2019 Part-time 3 17 31 19 18 5 8 41 23 69
2017 Full-time 16 26 31 15 7 2 3 24 44 3748
2017 Part-time 9 16 26 21 18 1 9 43 28 109
2014 Full-time 20 28 30 13 5 2 3 19 50 3336
2014 Part-time 18 19 30 16 8 3 6 26 41 108
2011 Full-time 19 25 29 15 7 1 3 23 47 4040
2011 Part-time 17 27 28 15 7 1 6 23 47 75
2008 Full-time 14 25 33 17 8 1 3 25 40 3557
2008 Part-time 11 27 25 15 15 4 3 32 41 62

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 16 33 30 13 1 1 43 23 3726
2019 Part-time 3 9 18 37 30 0 3 69 13 68
2017 Full-time 9 17 32 26 12 1 3 40 27 3726
2017 Part-time 3 4 22 29 33 1 8 68 8 108
2014 Full-time 10 19 33 25 9 1 2 35 30 3329
2014 Part-time 9 11 22 27 25 4 3 56 21 107
2011 Full-time 10 18 33 25 11 1 3 37 29 4036
2011 Part-time 10 17 22 32 15 0 4 49 28 75
2008 Full-time 8 19 34 25 11 1 2 37 28 3550
2008 Part-time 7 12 22 25 26 2 6 56 21 63

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 22 27 20 13 2 2 34 38 3735
2019 Part-time 6 14 21 30 22 2 6 56 22 69
2017 Full-time 17 24 28 16 9 2 3 27 44 3741
2017 Part-time 6 11 25 17 24 4 12 49 21 108
2014 Full-time 21 26 27 14 7 2 3 23 49 3341
2014 Part-time 12 12 24 17 20 7 8 44 28 108
2011 Full-time 22 23 27 15 9 1 3 24 47 4041
2011 Part-time 14 18 31 23 13 0 1 36 32 75
2008 Full-time 18 24 29 17 9 1 2 27 43 3555
2008 Part-time 3 18 29 15 23 2 9 42 25 63

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 16 27 25 17 3 2 44 28 3730
2019 Part-time 7 10 23 27 19 6 8 54 20 68
2017 Full-time 11 19 26 22 14 4 4 39 32 3745
2017 Part-time 6 13 14 18 23 11 16 55 26 109
2014 Full-time 9 16 28 25 14 3 5 43 28 3341
2014 Part-time 14 9 21 23 15 9 9 46 28 108
2011 Full-time 8 14 27 25 17 2 6 46 24 4042
2011 Part-time 12 10 17 34 15 6 8 56 24 75
2008 Full-time 11 19 27 23 14 2 4 39 31 3559
2008 Part-time 6 20 18 14 26 6 10 47 31 63

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 24 33 16 8 2 1 25 41 3739
2019 Part-time 11 18 28 15 17 5 6 36 32 69
2017 Full-time 17 25 31 14 7 3 3 22 45 3745
2017 Part-time 8 16 27 17 18 4 11 41 28 110
2014 Full-time 20 27 30 13 6 2 3 19 49 3345
2014 Part-time 13 25 25 17 10 6 6 30 42 108

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 33 25 12 1 1 37 30 3742
2019 Part-time 5 15 30 23 23 0 4 48 21 69

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 33 22 18 9 3 0 48 29 3735
2019 Part-time 32 37 9 11 4 4 2 74 16 69

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 29 8 8 7 1 0 77 15 3741
2019 Part-time 60 21 6 8 4 2 0 83 12 69
2017 Full-time 45 30 9 8 7 1 0 76 15 3759
2017 Part-time 62 21 8 5 1 2 2 86 6 110
2014 Full-time 44 29 9 8 8 1 0 75 16 3354
2014 Part-time 54 22 9 4 7 2 1 79 12 108

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 32 8 7 4 0 0 81 11 3739
2019 Part-time 66 21 2 6 5 0 0 87 10 69
2017 Full-time 44 37 8 7 3 0 0 81 11 3756
2017 Part-time 67 23 4 3 2 0 1 92 5 110
2014 Full-time 42 39 8 7 4 0 0 81 10 3348
2014 Part-time 61 27 4 5 0 1 2 90 5 108

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 37 11 5 3 1 0 81 8 3745
2019 Part-time 58 25 5 3 5 4 0 86 8 69

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 40 15 5 3 2 0 76 9 3739
2019 Part-time 57 31 4 0 5 2 1 91 5 69
2017 Full-time 35 42 13 5 2 2 0 79 7 3760
2017 Part-time 53 36 4 1 1 6 0 94 2 110
2014 Full-time 37 38 14 5 3 3 0 78 8 3353
2014 Part-time 50 27 16 3 2 2 1 79 5 108
2011 Full-time 31 38 15 7 6 3 0 72 13 4050
2011 Part-time 40 38 6 7 6 3 0 81 13 75

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 35 15 4 2 4 1 78 6 3732
2019 Part-time 56 25 9 0 0 9 1 90 0 68
2017 Full-time 35 36 17 4 3 6 1 75 7 3758
2017 Part-time 47 31 9 2 1 10 1 87 3 109
2014 Full-time 39 34 15 4 2 6 1 77 6 3353
2014 Part-time 48 30 13 1 4 4 1 82 5 108

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 33 9 5 3 0 0 82 8 3747
2019 Part-time 74 18 3 1 3 0 1 93 4 69
2017 Full-time 44 38 9 5 3 0 0 83 8 3760
2017 Part-time 68 27 4 1 0 0 0 95 1 110
2014 Full-time 46 36 9 5 4 0 0 82 9 3353
2014 Part-time 60 27 7 1 3 2 1 89 4 108
2011 Full-time 40 36 11 6 6 0 0 76 13 4048
2011 Part-time 50 37 8 3 3 0 0 86 6 73
2008 Full-time 36 39 11 7 6 0 0 75 13 3567
2008 Part-time 44 47 7 2 0 0 0 91 2 63

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 30 16 9 8 4 4 65 19 3746
2019 Part-time 40 26 11 6 4 8 5 76 11 68
2017 Full-time 27 32 15 9 8 4 4 65 19 3759
2017 Part-time 42 29 10 4 1 4 11 82 6 110
2014 Full-time 30 31 15 9 9 4 3 65 19 3352
2014 Part-time 48 16 13 2 8 3 10 74 12 108

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 36 16 11 6 3 1 67 17 3742
2019 Part-time 52 31 3 8 1 3 3 87 10 69
2017 Full-time 34 38 12 8 4 3 1 75 12 3750
2017 Part-time 45 30 6 6 3 6 3 82 11 110
2014 Full-time 37 37 11 7 5 3 1 77 12 3350
2014 Part-time 39 34 12 6 3 4 3 78 10 108
2011 Full-time 35 32 11 9 7 5 1 71 17 4050
2011 Part-time 35 28 7 17 8 3 3 66 26 75
2008 Full-time 32 34 12 10 7 4 1 69 18 3565
2008 Part-time 36 30 6 13 6 6 2 72 21 63

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 36 21 8 6 2 0 64 14 3742
2019 Part-time 47 32 13 1 3 4 0 83 4 69

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 24 20 13 11 10 3 50 27 3741
2019 Part-time 41 19 11 7 5 12 6 73 14 68
2017 Full-time 17 25 19 13 11 11 4 50 28 3756
2017 Part-time 33 21 11 9 3 12 12 71 15 110
2014 Full-time 17 24 19 13 14 11 3 47 31 3353
2014 Part-time 21 18 19 8 9 15 10 52 23 108
2011 Full-time 15 22 19 14 15 12 3 44 34 4052
2011 Part-time 12 23 13 8 16 19 8 48 34 75

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 46 6 11 4 0 0 80 14 3749
2019 Part-time 58 34 2 6 0 0 0 92 6 69
2017 Full-time 30 47 6 12 5 0 0 78 17 3764
2017 Part-time 49 45 3 3 0 0 0 94 3 110
2014 Full-time 32 46 6 11 5 0 0 78 16 3351
2014 Part-time 51 32 4 8 4 1 0 84 12 108
2011 Full-time 39 42 5 9 4 0 0 82 13 4049
2011 Part-time 43 47 1 8 1 0 0 90 9 75
2008 Full-time 39 44 4 9 3 0 0 83 13 3569
2008 Part-time 47 45 3 1 3 0 0 93 4 63

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 36 7 10 5 0 0 78 15 3748
2019 Part-time 62 30 1 7 0 0 0 92 7 69
2017 Full-time 39 36 7 11 7 0 0 75 18 3764
2017 Part-time 55 38 3 3 0 0 1 94 3 109
2014 Full-time 40 36 7 10 7 0 0 76 17 3352
2014 Part-time 59 22 6 6 6 1 0 82 12 108
2011 Full-time 43 36 8 8 5 0 0 79 13 4038
2011 Part-time 51 32 4 7 6 0 0 83 13 75

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 37 10 7 3 0 0 79 10 3722
2019 Part-time 77 17 2 3 1 0 0 94 4 69
2017 Full-time 42 39 9 7 2 0 0 81 10 3757
2017 Part-time 63 29 5 2 1 0 1 92 3 109
2014 Full-time 43 40 9 6 3 0 0 83 9 3350
2014 Part-time 61 28 3 5 2 1 1 91 7 108

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 20 6 5 2 0 1 86 8 3748
2019 Part-time 68 19 1 4 6 0 2 89 10 69
2017 Full-time 64 20 6 6 3 0 1 85 9 3765
2017 Part-time 66 21 8 3 1 1 1 88 4 110
2014 Full-time 61 22 6 7 3 0 1 84 10 3353
2014 Part-time 64 24 0 9 1 1 1 90 10 108
2011 Full-time 62 21 6 6 4 0 1 84 10 4049
2011 Part-time 79 14 4 1 2 0 0 93 4 75
2008 Full-time 62 21 6 7 4 0 1 84 10 3564
2008 Part-time 59 18 6 11 1 0 6 81 13 63

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 68 16 6 5 2 0 2 87 7 3748
2019 Part-time 71 13 1 3 6 1 5 89 9 69
2017 Full-time 69 17 5 3 2 0 3 88 6 3765
2017 Part-time 75 13 3 1 2 1 5 93 3 110
2014 Full-time 69 16 5 4 2 0 3 88 7 3348
2014 Part-time 72 15 4 3 2 2 3 91 5 108
2011 Full-time 67 16 6 4 3 1 4 86 7 4049
2011 Part-time 72 15 7 2 1 0 2 89 4 75
2008 Full-time 64 15 5 4 4 0 7 85 9 3565
2008 Part-time 66 18 8 3 0 0 5 88 3 63

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 80 10 4 2 2 0 2 93 4 3736
2019 Part-time 91 3 1 0 4 1 0 95 4 68
2017 Full-time 78 12 4 1 1 0 3 93 3 3760
2017 Part-time 84 12 2 1 1 0 0 96 2 109
2014 Full-time 77 13 4 2 2 0 3 93 3 3353
2014 Part-time 80 8 4 4 0 2 3 92 4 108
2011 Full-time 75 12 4 2 2 0 4 92 4 4046
2011 Part-time 89 9 3 0 0 0 0 97 0 75
2008 Full-time 75 9 3 2 3 0 7 91 6 3560
2008 Part-time 80 7 3 5 4 0 1 89 9 63

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 23 13 5 4 11 3 74 11 3753
2019 Part-time 42 20 7 6 6 16 3 76 15 69

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 48 9 6 2 1 2 83 8 3744
2019 Part-time 40 35 4 5 4 1 10 86 10 69

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 26 8 3 2 4 2 86 5 3745
2019 Part-time 62 17 5 1 3 1 11 90 4 69

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 3741
2019 Part-time 10 90 68

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 16 20 7 7 26 7 49 21 3748
2019 Part-time 23 22 10 0 1 30 13 80 2 69
2017 Full-time 15 19 20 6 7 25 7 51 20 3763
2017 Part-time 23 11 14 3 2 34 14 64 10 109
2014 Full-time 15 17 20 7 8 26 7 49 22 3352
2014 Part-time 19 9 22 2 6 29 14 49 13 108

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 29 18 7 5 9 1 68 13 3748
2019 Part-time 45 27 12 1 0 12 3 85 1 69
2017 Full-time 26 32 18 7 5 11 1 66 14 3758
2017 Part-time 37 31 7 4 2 18 2 85 7 108
2014 Full-time 25 30 20 6 5 12 2 63 14 3351
2014 Part-time 29 26 20 2 4 18 2 69 7 108
2011 Full-time 29 36 17 6 5 7 0 70 12 4046
2011 Part-time 34 42 9 3 1 9 1 85 4 75

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 14 22 3 4 31 8 53 12 3749
2019 Part-time 26 17 11 0 4 29 13 74 7 69
2017 Full-time 16 17 22 3 3 32 7 55 9 3766
2017 Part-time 22 13 14 1 0 35 15 70 2 110
2014 Full-time 16 15 21 3 4 34 8 53 11 3349
2014 Part-time 21 10 15 2 4 39 10 60 11 108

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 28 18 4 3 12 1 71 9 3742
2019 Part-time 44 24 10 1 3 16 3 83 5 69
2017 Full-time 28 31 19 3 2 14 2 70 7 3760
2017 Part-time 38 29 11 0 1 16 5 85 1 110
2014 Full-time 27 28 20 3 3 17 2 68 8 3348
2014 Part-time 35 21 18 2 4 17 3 70 7 108
2011 Full-time 33 35 16 4 3 9 0 75 7 4052
2011 Part-time 43 30 16 3 1 7 0 79 4 74

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 3751
2019 Part-time 18 82 67
2017 Full-time 14 86 3757
2017 Part-time 13 87 110
2014 Full-time 13 87 3346
2014 Part-time 19 81 108

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 79 21 563
2019 Part-time 57 43 11
2017 Full-time 76 24 542
2017 Part-time 92 8 15
2014 Full-time 71 29 443
2014 Part-time 80 20 20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 34 6 8 2 1 0 84 10 412
2017 Part-time 59 34 7 0 0 0 0 93 0 14
2014 Full-time 51 32 7 5 2 1 2 86 8 318
2014 Part-time 58 29 6 0 0 0 6 93 0 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 21 8 3 4 1 0 84 8 3755
2019 Part-time 71 16 6 3 4 0 0 87 7 68
2017 Full-time 56 24 10 4 4 1 0 82 8 3763
2017 Part-time 69 24 4 0 2 2 0 95 2 110

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 38 19 9 5 4 0 66 15 3736
2019 Part-time 38 37 11 6 0 8 0 82 6 69
2017 Full-time 16 34 22 11 8 9 0 55 21 3763
2017 Part-time 17 31 21 11 2 18 0 59 16 110

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 36 19 12 7 2 0 61 20 3747
2019 Part-time 40 42 6 5 5 2 0 83 10 69
2017 Full-time 16 39 19 14 8 3 0 57 23 3756
2017 Part-time 35 35 19 5 2 5 0 74 7 110

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 27 20 12 17 0 1 49 30 3752
2019 Part-time 31 30 14 11 12 0 1 62 24 69
2017 Full-time 28 27 19 12 12 0 2 56 24 3750
2017 Part-time 29 23 24 11 10 0 4 54 21 110

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 30 25 14 10 0 1 50 24 3746
2019 Part-time 45 27 12 8 7 0 2 73 15 69
2017 Full-time 16 28 26 17 11 0 1 45 28 3756
2017 Part-time 39 27 20 6 3 0 5 70 9 109

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 33 21 10 7 0 1 61 17 3736
2019 Part-time 50 23 16 4 5 0 2 74 9 69
2017 Full-time 23 31 23 14 8 1 1 54 22 3749
2017 Part-time 41 29 19 5 0 1 5 74 5 110

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 26 22 14 13 1 1 50 28 3732
2019 Part-time 38 20 21 9 8 2 2 60 18 68
2017 Full-time 19 24 22 18 15 1 2 44 34 3755
2017 Part-time 40 20 20 7 7 2 4 64 15 110

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 26 11 5 3 0 4 80 9 3738
2019 Part-time 69 18 1 1 3 0 9 95 4 69
2017 Full-time 43 28 13 5 4 1 7 77 10 3743
2017 Part-time 57 21 3 2 0 1 16 95 2 110

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 30 19 9 7 0 1 65 16 3744
2019 Part-time 45 30 15 3 4 0 2 77 7 69
2017 Full-time 31 31 20 11 6 0 1 63 17 3754
2017 Part-time 38 32 10 10 6 1 4 73 16 110

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 37 19 8 5 0 1 67 14 3734
2019 Part-time 40 34 20 1 4 0 1 75 5 68
2017 Full-time 27 34 21 11 5 1 1 63 16 3747
2017 Part-time 40 32 15 6 1 1 5 77 7 110

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 34 23 12 7 0 1 57 20 3739
2019 Part-time 37 33 12 10 7 0 1 71 17 68
2017 Full-time 20 32 24 14 8 1 1 54 22 3748
2017 Part-time 39 27 22 5 1 3 4 70 6 110

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 33 20 12 8 0 1 60 19 3735
2019 Part-time 34 31 20 3 9 0 3 67 12 68
2017 Full-time 24 33 21 12 8 1 1 58 20 3753
2017 Part-time 37 37 15 5 2 0 4 77 7 110

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 27 13 8 6 0 1 73 14 3732
2019 Part-time 54 28 12 2 3 0 1 82 5 68

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 32 20 10 6 0 1 64 16 3725
2019 Part-time 40 32 20 2 5 0 1 73 7 68
2017 Full-time 25 33 22 12 6 1 2 59 18 3748
2017 Part-time 38 33 15 7 3 0 4 74 10 109

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 25 12 5 3 0 1 80 8 3726
2019 Part-time 62 17 8 6 3 0 4 82 9 68
2017 Full-time 53 25 12 5 3 0 2 80 8 3757
2017 Part-time 60 25 7 1 2 0 6 90 3 110

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 13 5 2 2 1 6 90 4 3728
2019 Part-time 77 3 4 5 4 0 7 86 9 67
2017 Full-time 70 13 7 4 3 1 3 86 7 3755
2017 Part-time 81 10 3 1 0 0 5 96 1 110

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 12 5 4 5 1 2 86 9 3742
2019 Part-time 88 1 2 2 4 2 1 92 6 68
2017 Full-time 55 27 9 4 3 0 2 84 6 3752
2017 Part-time 70 17 8 1 0 0 4 91 1 109

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 26 11 4 3 0 1 83 6 3727
2019 Part-time 63 21 8 3 3 1 1 85 6 69
2017 Full-time 60 20 9 5 4 0 2 81 10 3756
2017 Part-time 81 8 4 3 1 0 4 93 3 108

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 18 9 5 5 0 1 80 11 3727
2019 Part-time 71 13 7 1 6 1 1 86 7 68
2017 Full-time 53 13 5 2 1 0 26 89 5 3755
2017 Part-time 67 6 0 2 0 0 25 98 2 107

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 12 5 2 1 0 24 90 4 3708
2019 Part-time 64 6 3 0 3 1 23 92 4 67
2017 Full-time 62 20 8 2 1 1 6 88 4 3735
2017 Part-time 77 13 4 0 0 0 6 96 0 110

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 21 7 2 1 0 3 89 3 3724
2019 Part-time 78 6 5 3 3 1 4 89 6 69
2017 Full-time 69 16 6 3 2 1 4 89 5 3753
2017 Part-time 62 15 10 6 0 0 7 83 7 110

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 14 5 2 2 0 2 90 5 3735
2019 Part-time 58 17 8 2 8 0 7 80 11 69
2017 Full-time 52 29 12 3 2 0 2 83 5 3753
2017 Part-time 59 20 10 4 3 0 4 83 7 110

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 27 12 3 2 0 2 83 5 3736
2019 Part-time 55 22 14 3 5 0 1 78 8 69

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 36 32 11 4 0 0 52 15 3753
2019 Part-time 28 44 21 1 6 0 0 72 7 69
2017 Full-time 11 33 38 13 5 0 0 44 17 3767
2017 Part-time 27 41 26 5 0 0 2 69 5 110

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 18 38 24 11 0 0 36 26 3718
2019 Part-time 10 8 30 32 19 0 1 52 19 68
2017 Full-time 7 18 40 23 11 0 0 34 26 3754
2017 Part-time 2 6 36 26 27 2 1 55 8 110
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 31 21 11 11 2 1 23 77 3747
2019 Part-time 29 32 18 12 7 1 2 30 70 67
2017 Full-time 36 26 17 8 6 5 1 39 61 3767
2017 Part-time 29 18 23 17 2 6 5 33 67 110

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 63 37 2818
2019 Part-time 53 47 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 2782
2019 Part-time 58 42 45

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 17 14 10 12 1 7 61 23 3713
2019 Part-time 55 17 7 5 2 0 15 84 8 69

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 18 18 18 28 2 7 29 51 2785
2019 Part-time 25 25 11 16 12 3 8 56 31 45
2017 Full-time 8 18 20 16 22 3 14 31 45 2172
2017 Part-time 21 35 8 16 8 5 6 63 28 66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 4 12 17 18 36 3 11 19 62 2786
2019 Part-time 13 27 4 18 25 3 10 47 49 43
2017 Full-time 3 11 16 16 34 4 16 18 62 2175
2017 Part-time 11 25 13 19 16 3 12 43 42 66
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