2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 40 12 8 5 0 0 75 13 3530
2019 Term 43 39 8 7 3 0 0 82 11 148
2019 Student 34 37 12 11 7 0 0 71 18 95
2018 Indeterminate (permanent) 34 41 13 8 5 0 0 74 13 3343
2018 Term 42 35 18 4 1 0 0 77 5 102
2018 Casual 39 40 10 5 5 0 0 79 11 77
2018 Student 34 51 9 3 3 0 0 86 5 76
2017 Indeterminate (permanent) 32 45 11 7 6 0 0 76 13 3585
2017 Term 52 31 11 5 1 0 0 83 6 97
2017 Casual 39 42 8 3 6 0 1 82 10 86
2017 Student 36 44 13 4 4 0 0 79 8 105
2014 Indeterminate (permanent) 30 43 11 9 6 0 0 74 15 3244
2014 Term 47 34 11 3 5 0 0 81 9 82
2014 Casual 50 34 11 3 3 0 0 84 5 74
2014 Student 37 48 7 7 0 0 0 85 7 53
2011 Indeterminate (permanent) 33 39 11 9 8 0 0 72 17 3896
2011 Term 34 40 16 6 4 0 0 74 10 152
2011 Casual 54 38 4 4 0 0 0 92 4 25
2011 Student 46 43 11 0 0 0 0 89 0 38
2008 Indeterminate (permanent) 35 40 10 8 6 0 0 76 14 3427
2008 Term 38 35 17 7 2 0 0 74 9 130
2008 Student 35 50 12 3 0 0 0 85 3 40

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 36 14 9 7 0 0 69 17 3522
2019 Term 45 37 7 6 4 1 0 82 10 146
2019 Student 40 39 11 6 4 0 0 78 10 96
2018 Indeterminate (permanent) 31 38 14 9 7 0 0 69 16 3343
2018 Term 40 37 11 6 6 0 0 77 12 106
2018 Casual 43 40 9 4 4 0 0 82 9 75
2018 Student 48 39 8 3 1 1 0 88 4 77
2017 Indeterminate (permanent) 29 38 14 11 8 0 0 67 19 3582
2017 Term 46 42 7 2 4 0 0 87 6 96
2017 Casual 47 34 7 6 5 0 1 83 11 87
2017 Student 45 38 14 4 0 0 0 83 4 105

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 34 10 3 2 0 0 85 5 3501
2019 Term 58 27 10 4 1 0 0 85 5 147
2019 Student 44 31 16 8 1 0 0 75 9 96
2018 Indeterminate (permanent) 50 35 9 4 2 0 0 85 5 3325
2018 Term 48 38 11 2 1 0 0 86 3 106
2018 Casual 49 35 10 4 2 1 0 84 6 75
2018 Student 41 46 11 3 0 0 0 87 3 76
2017 Indeterminate (permanent) 50 35 9 3 2 0 0 85 5 3579
2017 Term 58 30 10 2 0 0 0 88 2 98
2017 Casual 57 23 9 5 4 1 1 82 8 87
2017 Student 47 38 9 4 1 0 1 86 5 105
2014 Indeterminate (permanent) 60 28 8 3 2 0 0 87 5 3245
2014 Term 64 28 6 0 2 0 0 92 2 81
2014 Casual 66 31 1 0 1 0 0 97 1 73
2014 Student 58 29 9 4 0 0 0 87 4 53
2011 Indeterminate (permanent) 56 30 7 4 2 0 0 87 6 3899
2011 Term 58 32 8 2 0 0 0 90 2 151
2011 Casual 61 39 0 0 0 0 0 100 0 25
2011 Student 60 34 5 0 0 0 0 95 0 38

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 40 11 5 3 0 0 81 8 3538
2019 Term 45 37 13 2 3 1 0 82 5 147
2019 Student 46 33 8 8 4 0 0 79 13 96
2018 Indeterminate (permanent) 41 38 11 6 3 0 0 80 9 3353
2018 Term 48 32 15 3 1 0 1 81 4 106
2018 Casual 48 41 6 3 2 0 0 89 5 76
2018 Student 45 43 9 1 1 0 0 88 3 76
2017 Indeterminate (permanent) 39 40 11 6 4 0 0 79 10 3574
2017 Term 53 33 11 2 1 0 0 87 3 98
2017 Casual 56 28 6 3 6 0 1 85 10 87
2017 Student 50 31 11 7 1 0 0 81 8 105
2014 Indeterminate (permanent) 39 39 12 6 3 0 0 79 9 3244
2014 Term 52 37 4 4 4 0 0 89 7 82
2014 Casual 62 26 11 0 1 0 0 88 1 74
2014 Student 44 41 10 6 0 0 0 84 6 52
2011 Indeterminate (permanent) 40 39 9 7 4 0 0 79 11 3900
2011 Term 45 39 9 4 2 0 1 85 6 152
2011 Casual 65 31 0 4 0 0 0 96 4 25
2011 Student 60 32 8 0 0 0 0 92 0 38
2008 Indeterminate (permanent) 42 40 8 5 4 0 0 83 9 3441
2008 Term 47 42 6 3 2 0 0 89 5 132
2008 Student 54 41 4 0 0 0 0 96 0 40

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 31 16 7 6 1 0 70 14 3528
2019 Term 56 29 9 3 3 0 0 85 6 148
2019 Casual 61 25 7 3 4 0 1 86 7 56
2019 Student 60 26 8 2 3 0 0 86 5 96
2018 Indeterminate (permanent) 37 32 16 8 6 1 0 70 14 3346
2018 Term 53 33 7 3 1 3 0 88 4 106
2018 Casual 64 21 10 2 2 0 0 86 4 77
2018 Student 71 20 7 3 0 0 0 91 3 75
2017 Indeterminate (permanent) 33 34 16 9 7 1 0 68 16 3582
2017 Term 52 31 10 3 2 1 1 85 5 98
2017 Casual 51 36 12 0 1 0 0 87 1 85
2017 Student 65 22 6 5 2 0 0 87 7 105
2014 Indeterminate (permanent) 32 35 16 9 7 1 0 68 16 3245
2014 Term 52 28 14 3 4 0 0 79 6 81
2014 Casual 61 17 13 5 1 0 2 80 7 74
2014 Student 56 34 6 4 0 0 0 91 4 53
2011 Indeterminate (permanent) 32 31 17 9 10 0 0 64 19 3895
2011 Term 43 36 13 4 3 1 0 80 7 152
2011 Casual 48 40 8 4 0 0 0 88 4 25
2011 Student 55 37 5 3 0 0 0 92 3 38

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 34 15 9 5 0 0 71 15 3515
2019 Term 53 33 7 5 2 0 0 86 7 145
2019 Casual 57 33 4 1 4 0 1 90 5 56
2019 Student 59 29 6 1 4 0 0 89 5 96
2018 Indeterminate (permanent) 35 35 16 9 5 0 0 70 14 3338
2018 Term 50 33 8 5 1 3 0 85 6 106
2018 Casual 64 18 11 4 1 0 2 84 5 75
2018 Student 69 22 7 3 0 0 0 91 3 74
2017 Indeterminate (permanent) 31 37 15 10 6 0 0 68 16 3586
2017 Term 54 31 10 1 3 0 1 86 4 98
2017 Casual 57 30 12 0 1 0 0 87 1 86
2017 Student 59 27 6 5 2 1 0 87 7 104
2014 Indeterminate (permanent) 31 37 15 10 7 1 0 68 16 3244
2014 Term 50 28 14 6 2 0 0 78 8 82
2014 Casual 60 21 14 3 1 0 1 81 4 74
2014 Student 60 31 6 4 0 0 0 91 4 53
2011 Indeterminate (permanent) 31 34 14 11 10 0 0 65 21 3899
2011 Term 39 38 12 6 5 0 0 78 10 151
2011 Casual 57 32 4 8 0 0 0 89 8 25
2011 Student 60 37 0 3 0 0 0 97 3 38
2008 Indeterminate (permanent) 32 37 12 11 7 0 0 70 18 3445
2008 Term 48 37 7 4 3 0 0 86 7 131
2008 Student 64 28 0 5 2 0 0 92 8 40

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 26 18 10 7 3 1 63 18 3535
2019 Term 43 24 17 6 6 3 0 70 12 148
2019 Casual 43 21 13 10 4 4 6 71 15 56
2019 Student 44 17 16 10 4 8 1 67 16 96
2018 Indeterminate (permanent) 33 27 18 11 7 3 1 63 19 3356
2018 Term 39 24 16 11 3 6 1 68 15 105
2018 Casual 45 15 18 9 2 5 5 67 13 77
2018 Student 43 20 16 14 4 3 0 65 19 76
2017 Indeterminate (permanent) 30 29 18 10 8 4 1 62 19 3582
2017 Term 46 26 12 5 3 8 0 78 9 98
2017 Casual 46 15 18 7 4 3 7 68 12 86
2017 Student 40 18 23 8 4 3 4 62 13 105
2014 Indeterminate (permanent) 32 28 17 10 8 4 1 63 19 3245
2014 Term 43 19 21 8 4 4 1 66 12 82
2014 Casual 48 23 11 3 8 1 5 76 12 74
2014 Student 39 18 17 19 2 4 2 60 22 53
2011 Indeterminate (permanent) 32 26 17 11 10 4 1 61 21 3899
2011 Term 39 24 15 9 7 3 2 67 18 152
2011 Casual 53 23 4 7 4 4 5 84 12 25
2011 Student 34 16 26 11 6 5 3 54 18 38
2008 Indeterminate (permanent) 31 29 16 11 8 4 1 63 20 3441
2008 Term 35 23 17 12 6 6 2 62 19 131
2008 Student 41 23 13 3 10 2 8 71 14 40
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 26 13 4 3 1 2 79 8 3532
2019 Term 50 20 14 7 2 1 5 75 10 148
2019 Student 45 24 17 5 1 2 6 75 7 96

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 26 11 6 5 1 0 78 11 3531
2019 Term 59 22 8 6 3 1 1 83 9 147
2019 Student 66 23 3 6 1 1 0 89 7 96
2018 Indeterminate (permanent) 47 29 11 6 4 2 0 78 11 3350
2018 Term 49 31 6 5 2 5 1 86 7 105
2018 Casual 55 27 3 1 1 10 3 94 3 76
2018 Student 65 29 4 1 0 1 0 95 1 77
2017 Indeterminate (permanent) 46 30 11 6 4 2 1 78 10 3584
2017 Term 60 17 13 3 2 5 1 81 5 98
2017 Casual 61 30 4 0 1 5 0 95 1 87
2017 Student 71 16 8 4 0 1 1 88 4 105
2014 Indeterminate (permanent) 44 30 11 6 6 2 1 76 12 3244
2014 Term 62 28 4 1 3 1 1 92 4 82
2014 Casual 71 14 5 3 4 1 1 87 7 74
2014 Student 65 28 6 2 0 0 0 93 2 53
2011 Indeterminate (permanent) 39 30 13 9 7 2 0 71 16 3899
2011 Term 44 32 12 9 2 1 0 77 11 152
2011 Casual 84 12 0 4 0 0 0 96 4 25
2011 Student 53 37 5 0 3 3 0 92 3 38
2008 Indeterminate (permanent) 38 30 13 9 8 2 0 69 18 3438
2008 Term 44 32 7 8 5 4 1 79 13 131
2008 Student 49 37 5 6 2 0 0 86 8 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 30 10 7 6 0 0 76 13 3527
2019 Term 51 29 11 5 4 0 0 80 9 146
2019 Student 55 27 3 7 5 0 2 84 13 94
2018 Indeterminate (permanent) 43 32 11 8 5 1 0 76 13 3341
2018 Term 45 35 8 6 3 3 1 83 9 105
2018 Casual 56 25 6 6 3 1 3 84 10 77
2018 Student 57 32 4 4 1 1 1 91 5 76
2017 Indeterminate (permanent) 44 33 10 8 5 1 0 77 13 3588
2017 Term 58 20 13 2 5 2 0 80 7 98
2017 Casual 64 23 5 2 2 1 2 91 5 87
2017 Student 61 22 6 6 1 2 3 87 7 105
2014 Indeterminate (permanent) 41 33 10 9 6 1 0 74 16 3244
2014 Term 65 24 7 1 3 0 0 89 4 82
2014 Casual 68 17 7 4 1 0 3 87 6 74
2014 Student 61 24 4 9 0 2 0 87 9 53
2011 Indeterminate (permanent) 36 33 11 10 8 0 0 70 19 3897
2011 Term 42 36 10 9 3 0 0 79 11 152
2011 Casual 67 25 8 0 0 0 0 92 0 24
2011 Student 37 40 11 5 3 3 2 80 8 38
2008 Indeterminate (permanent) 34 34 10 12 10 0 0 68 22 3441
2008 Term 42 32 12 3 10 1 1 75 13 131
2008 Student 52 31 7 8 2 0 0 83 10 40

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 26 9 6 5 0 0 79 12 3537
2019 Term 59 24 6 7 3 0 1 83 10 148
2019 Student 66 24 2 4 4 0 0 90 8 96
2018 Indeterminate (permanent) 48 28 11 7 6 0 0 77 12 3350
2018 Term 51 29 7 5 6 0 1 82 11 103
2018 Casual 58 32 5 1 2 1 0 91 3 77
2018 Student 67 24 3 5 1 0 0 91 7 76
2017 Indeterminate (permanent) 51 26 10 6 5 0 0 78 12 3577
2017 Term 62 21 10 4 2 1 0 84 6 98
2017 Casual 65 23 5 5 1 0 0 89 7 87
2017 Student 69 19 9 3 0 0 0 88 3 105
2014 Indeterminate (permanent) 47 28 11 7 6 1 0 76 13 3246
2014 Term 68 23 4 1 3 0 1 92 4 82
2014 Casual 76 10 11 1 1 0 1 86 3 74
2014 Student 64 25 6 6 0 0 0 89 6 53

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 33 17 8 7 5 0 66 16 3534
2019 Term 47 31 11 1 2 8 0 86 3 148
2019 Student 55 22 2 2 1 16 2 94 4 96
2018 Indeterminate (permanent) 29 31 18 9 7 6 0 64 16 3358
2018 Term 44 26 16 4 3 7 0 75 8 106
2018 Casual 61 21 7 3 1 6 2 89 4 77
2018 Student 58 28 3 0 1 11 0 96 1 76
2017 Indeterminate (permanent) 24 36 17 10 7 7 0 64 18 3587
2017 Term 47 26 11 0 2 11 2 85 2 98
2017 Casual 51 27 6 0 1 14 1 91 2 87
2017 Student 66 18 5 2 1 9 0 92 3 105
2014 Indeterminate (permanent) 24 36 16 9 8 7 0 64 19 3245
2014 Term 37 35 18 0 3 7 0 77 3 81
2014 Casual 40 33 12 0 0 12 3 86 0 74
2014 Student 61 19 0 6 2 13 0 91 9 53
2011 Indeterminate (permanent) 23 30 18 10 11 6 0 57 23 3897
2011 Term 31 35 17 9 3 5 0 69 13 152
2011 Casual 36 29 15 0 4 12 4 77 5 25
2011 Student 48 34 8 2 0 8 0 88 3 38

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 33 18 12 9 2 0 61 21 3527
2019 Term 50 25 14 6 1 3 1 79 7 148
2019 Student 55 26 2 4 3 8 1 90 8 96
2018 Indeterminate (permanent) 25 31 20 12 10 2 0 57 22 3349
2018 Term 41 29 12 9 4 5 0 74 13 106
2018 Casual 60 25 6 4 2 1 2 87 7 77
2018 Student 62 26 5 0 1 5 0 93 1 76
2017 Indeterminate (permanent) 20 34 20 14 10 2 0 56 24 3586
2017 Term 40 29 13 4 3 9 2 77 8 98
2017 Casual 48 24 9 5 1 10 2 83 7 87
2017 Student 62 21 4 3 2 8 0 90 6 105
2014 Indeterminate (permanent) 20 33 19 13 12 2 0 55 26 3244
2014 Term 40 34 17 6 3 1 0 74 8 82
2014 Casual 48 20 18 5 0 7 3 75 6 74
2014 Student 62 21 7 2 2 6 0 88 4 53
2011 Indeterminate (permanent) 20 30 17 14 17 2 0 51 31 3898
2011 Term 30 33 19 7 8 2 1 65 15 152
2011 Casual 43 41 0 4 4 8 0 91 9 25
2011 Student 63 19 3 8 2 5 0 87 10 38
2008 Indeterminate (permanent) 22 31 16 13 16 2 0 54 29 3444
2008 Term 38 36 13 7 4 1 2 75 11 130
2008 Student 38 44 4 8 0 6 0 88 8 40

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 30 22 15 10 4 0 51 26 3525
2019 Term 40 24 13 7 4 13 1 74 12 147
2019 Student 43 24 6 5 4 16 1 81 11 95
2018 Indeterminate (permanent) 17 29 22 16 10 5 0 49 28 3352
2018 Term 33 27 17 11 6 7 0 64 18 106
2018 Casual 42 36 8 5 2 5 2 83 8 76
2018 Student 40 37 9 1 1 11 0 87 3 75
2017 Indeterminate (permanent) 14 30 22 17 11 5 0 47 30 3581
2017 Term 29 28 17 7 4 13 2 67 13 98
2017 Casual 40 23 11 7 1 15 2 76 10 87
2017 Student 45 28 4 5 1 17 0 88 6 105
2014 Indeterminate (permanent) 14 31 21 17 12 5 0 47 31 3242
2014 Term 27 29 19 12 3 9 1 62 16 82
2014 Casual 38 23 12 12 0 13 3 72 14 74
2014 Student 48 25 11 6 0 9 0 81 6 52
2011 Indeterminate (permanent) 12 30 18 18 16 5 0 45 36 3903
2011 Term 22 29 23 10 7 9 0 56 19 151
2011 Casual 20 49 4 16 4 7 0 74 21 25
2011 Student 34 32 5 13 2 13 0 77 18 38
2008 Indeterminate (permanent) 12 31 18 19 15 5 0 45 36 3441
2008 Term 22 32 16 14 5 10 1 61 22 131
2008 Student 33 35 8 9 2 13 0 79 12 40

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 32 20 18 12 3 0 49 31 3535
2019 Term 35 26 15 13 4 6 0 66 19 148
2019 Student 35 29 8 9 7 8 2 72 19 96
2018 Indeterminate (permanent) 15 31 20 19 12 3 0 48 32 3355
2018 Term 26 40 9 20 3 2 0 68 23 105
2018 Casual 38 38 11 8 1 2 2 79 10 77
2018 Student 43 34 12 4 3 4 0 81 7 76
2017 Indeterminate (permanent) 13 32 21 18 12 3 0 47 32 3580
2017 Term 34 28 13 7 7 10 1 70 16 98
2017 Casual 38 26 12 3 4 14 2 77 9 87
2017 Student 46 24 9 3 4 13 1 82 8 105
2014 Indeterminate (permanent) 14 32 20 17 14 3 0 48 32 3241
2014 Term 27 39 14 14 3 1 1 68 17 82
2014 Casual 35 26 14 13 1 8 3 69 16 74
2014 Student 42 34 7 2 2 13 0 87 5 53
2011 Indeterminate (permanent) 14 31 18 19 17 2 0 46 37 3901
2011 Term 23 35 20 14 5 3 0 60 20 152
2011 Casual 37 29 12 4 12 7 0 71 17 25
2011 Student 26 29 19 18 3 5 0 58 22 38
2008 Indeterminate (permanent) 13 35 16 20 14 2 0 49 35 3442
2008 Term 22 41 12 11 10 3 1 66 21 131
2008 Student 39 40 8 11 0 2 0 81 11 40
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 36 16 10 7 0 0 67 17 3527
2019 Term 48 31 9 8 3 0 0 79 11 148
2019 Student 43 45 2 7 3 0 0 88 10 96
2018 Indeterminate (permanent) 28 35 18 10 8 0 0 64 18 3354
2018 Term 34 39 17 7 3 0 0 73 10 106
2018 Casual 42 35 13 5 5 0 1 77 10 77
2018 Student 53 30 12 3 0 0 3 85 3 76
2017 Indeterminate (permanent) 25 39 16 11 8 0 0 64 20 3588
2017 Term 51 28 10 8 2 1 0 80 10 97
2017 Casual 46 35 9 1 2 3 2 86 4 87
2017 Student 50 33 11 4 2 0 1 83 6 104
2014 Indeterminate (permanent) 24 36 16 13 11 0 0 60 24 3245
2014 Term 49 27 11 6 6 1 0 77 12 82
2014 Casual 56 28 11 5 0 0 0 84 5 74
2014 Student 49 36 6 7 0 2 0 87 8 53
2011 Indeterminate (permanent) 22 34 17 13 13 0 0 57 26 3898
2011 Term 33 40 17 2 8 0 0 73 10 151
2011 Casual 62 27 7 4 0 0 0 89 4 25
2011 Student 47 31 16 5 0 0 0 79 5 38

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 42 14 11 5 0 0 71 16 3512
2019 Term 38 36 11 12 2 0 0 75 14 148
2019 Student 34 39 14 8 5 0 0 73 14 95
2018 Indeterminate (permanent) 27 40 16 11 6 0 0 67 17 3354
2018 Term 34 37 17 9 2 1 0 72 11 106
2018 Casual 34 36 15 13 2 0 0 70 15 77
2018 Student 44 35 8 9 4 0 0 79 13 75
2017 Indeterminate (permanent) 26 41 14 12 6 0 0 68 18 3582
2017 Term 40 38 11 9 2 0 0 78 11 97
2017 Casual 36 41 9 8 6 0 0 77 14 87
2017 Student 46 31 13 9 1 0 0 77 10 105

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 30 12 7 6 0 0 75 13 3536
2019 Term 48 28 13 8 3 0 1 77 11 148
2019 Student 47 27 13 7 5 0 1 75 13 96
2018 Indeterminate (permanent) 41 33 13 8 5 0 0 74 13 3353
2018 Term 47 37 5 4 4 2 1 87 8 105
2018 Casual 43 38 7 5 3 3 1 85 8 77
2018 Student 52 38 4 5 1 0 0 90 6 77
2017 Indeterminate (permanent) 40 35 11 8 5 1 1 75 13 3587
2017 Term 49 30 9 7 3 0 2 81 10 98
2017 Casual 53 27 8 3 3 2 2 84 7 87
2017 Student 56 24 8 7 1 0 3 83 9 105
2014 Indeterminate (permanent) 38 34 12 9 6 1 0 73 15 3245
2014 Term 56 33 5 2 2 0 1 90 5 82
2014 Casual 60 21 11 1 1 0 5 86 3 74
2014 Student 61 26 2 11 0 0 0 87 11 53
2011 Indeterminate (permanent) 33 35 14 10 8 0 0 68 18 3901
2011 Term 43 34 11 11 1 1 0 77 12 152
2011 Casual 57 35 4 0 4 0 0 92 4 25
2011 Student 50 37 6 5 3 0 0 86 8 38
2008 Indeterminate (permanent) 29 35 13 12 10 0 0 65 22 3440
2008 Term 37 32 11 8 10 1 1 71 18 131
2008 Student 43 34 9 9 5 0 0 77 14 40

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 35 13 16 10 0 0 60 26 3520
2019 Term 33 40 11 12 5 0 0 73 17 148
2019 Student 33 40 17 6 4 0 0 73 10 96
2018 Indeterminate (permanent) 23 41 10 16 10 0 0 65 25 3358
2018 Term 20 47 8 18 5 1 1 68 23 106
2018 Casual 22 48 4 18 6 0 2 71 25 77
2018 Student 34 43 19 3 1 0 0 77 4 77
2017 Indeterminate (permanent) 21 35 12 18 14 0 0 56 32 3587
2017 Term 27 43 7 12 9 0 2 71 22 98
2017 Casual 28 41 13 7 7 0 3 72 15 87
2017 Student 37 38 12 7 6 0 0 75 13 105
2014 Indeterminate (permanent) 27 38 11 14 9 0 0 65 23 3244
2014 Term 41 35 7 10 3 0 4 79 13 82
2014 Casual 45 28 12 5 1 0 7 80 7 74
2014 Student 35 35 12 15 0 0 2 72 16 53
2011 Indeterminate (permanent) 31 38 11 11 8 0 0 69 19 3898
2011 Term 30 37 8 17 7 0 1 68 24 150
2011 Casual 41 31 4 12 4 0 8 78 18 25
2011 Student 37 24 19 5 5 0 10 68 11 38
2008 Indeterminate (permanent) 33 39 11 11 6 0 0 72 16 3440
2008 Term 33 36 11 12 4 1 3 72 16 132
2008 Student 41 32 12 7 2 0 5 77 10 40

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 30 19 15 12 2 0 52 28 3528
2019 Term 42 26 13 10 3 5 1 73 13 147
2019 Student 46 27 14 1 4 8 0 80 6 96
2018 Indeterminate (permanent) 20 32 18 15 12 3 0 54 27 3354
2018 Term 28 37 12 17 2 4 0 68 20 106
2018 Casual 37 30 13 4 2 9 4 77 7 77
2018 Student 47 26 12 4 1 9 0 81 6 76
2017 Indeterminate (permanent) 18 31 19 17 12 3 0 51 30 3581
2017 Term 32 36 8 9 3 10 2 77 14 98
2017 Casual 28 28 9 6 4 14 11 75 12 86
2017 Student 52 23 7 1 3 11 3 87 5 105
2014 Indeterminate (permanent) 22 34 17 13 11 3 0 58 25 3243
2014 Term 39 23 19 8 6 3 1 65 15 82
2014 Casual 37 24 10 5 4 13 8 76 11 74
2014 Student 50 25 9 4 0 8 4 85 4 53
2011 Indeterminate (permanent) 23 33 15 14 13 2 0 58 27 3898
2011 Term 32 28 13 14 9 4 1 63 23 151
2011 Casual 54 15 4 15 8 0 4 72 24 25
2011 Student 32 37 14 2 0 8 8 81 3 38
2008 Indeterminate (permanent) 24 35 16 12 11 1 0 60 24 3442
2008 Term 30 37 19 6 4 4 0 70 10 132
2008 Student 37 36 9 0 8 6 5 81 8 40

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 28 17 14 17 2 1 50 32 3535
2019 Term 28 31 17 11 5 5 2 64 18 148
2019 Student 39 24 11 4 3 8 10 77 9 96
2018 Indeterminate (permanent) 20 29 18 14 16 2 1 51 31 3349
2018 Term 21 34 16 15 8 6 1 59 25 105
2018 Casual 30 29 6 4 10 12 9 74 19 77
2018 Student 44 25 10 3 3 5 10 82 6 77
2017 Indeterminate (permanent) 17 29 16 16 17 3 2 48 35 3579
2017 Term 28 27 9 14 7 6 8 65 25 98
2017 Casual 19 24 12 10 6 10 19 61 23 87
2017 Student 34 23 11 3 3 10 17 77 9 105
2014 Indeterminate (permanent) 17 26 17 15 20 3 2 45 37 3244
2014 Term 26 28 9 16 10 5 7 61 29 82
2014 Casual 26 12 9 8 16 12 17 53 34 74
2014 Student 34 30 9 2 4 8 12 81 8 52
2011 Indeterminate (permanent) 14 26 16 16 23 2 2 42 41 3898
2011 Term 20 27 12 19 16 4 2 50 37 151
2011 Casual 21 4 16 20 16 7 16 32 47 25
2011 Student 21 32 5 6 5 8 23 77 16 38
2008 Indeterminate (permanent) 15 30 15 16 21 1 1 46 38 3441
2008 Term 16 42 16 11 12 2 1 59 24 132
2008 Student 27 31 7 4 5 8 17 77 13 40

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 24 13 5 3 1 3 79 8 3521
2019 Term 60 22 7 1 1 0 8 90 2 146
2019 Student 61 16 6 3 1 0 13 88 5 96

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 12 8 6 7 3 13 75 15 3525
2019 Term 55 9 8 8 3 2 16 78 12 147
2019 Student 60 7 8 1 2 1 20 86 4 96

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 24 17 8 7 2 3 66 16 3513
2019 Term 47 24 15 4 1 2 9 79 5 147
2019 Student 51 24 6 2 2 1 14 88 5 95

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 22 16 10 8 3 4 63 20 3511
2019 Term 39 21 18 5 3 4 10 70 9 145
2019 Student 49 21 5 3 1 5 15 88 5 95

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 18 14 9 9 3 6 65 20 3515
2019 Term 44 17 13 6 6 4 10 71 14 145
2019 Student 53 14 6 3 3 5 16 84 8 96

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 63 16 8 4 2 3 5 85 7 3519
2019 Term 60 17 5 3 0 3 12 91 3 146
2019 Student 55 14 8 6 2 1 14 80 10 95

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 71 9 5 2 3 4 4 88 6 3516
2019 Term 75 8 2 2 1 2 10 95 3 147
2019 Student 83 4 2 0 0 1 9 98 0 96

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 76 7 3 2 1 3 9 93 3 3503
2019 Term 70 8 3 1 1 1 15 94 3 147
2019 Student 76 6 3 1 0 0 14 95 1 96

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 39 12 10 6 0 0 72 15 3507
2019 Term 38 33 10 12 4 0 2 73 17 146
2019 Student 36 33 14 12 6 0 0 68 18 95
2018 Indeterminate (permanent) 32 38 14 10 6 0 0 70 16 3335
2018 Term 36 37 14 9 4 1 0 73 13 105
2018 Casual 29 47 13 3 5 3 0 78 8 75
2018 Student 36 44 13 3 1 1 1 83 4 77
2017 Indeterminate (permanent) 29 43 12 9 6 0 0 72 15 3573
2017 Term 38 36 11 13 2 0 0 73 16 98
2017 Casual 35 32 13 9 4 2 5 73 14 87
2017 Student 32 40 14 5 4 3 2 76 9 105
2014 Indeterminate (permanent) 25 43 11 13 8 0 0 68 21 3246
2014 Term 41 29 13 10 5 1 1 72 15 82
2014 Casual 40 43 9 3 4 0 1 84 7 74
2014 Student 35 44 15 4 2 0 0 79 6 53
2011 Indeterminate (permanent) 29 39 12 11 8 0 0 69 19 3896
2011 Term 36 44 11 7 2 0 0 80 9 151
2011 Casual 61 24 4 12 0 0 0 85 12 25
2011 Student 41 26 8 16 0 5 3 74 18 38

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 35 15 9 6 0 0 70 15 3521
2019 Term 47 29 11 6 6 0 1 77 12 147
2019 Student 44 33 14 6 3 0 0 77 9 95
2018 Indeterminate (permanent) 34 34 16 9 7 0 0 68 16 3335
2018 Term 43 28 18 8 2 0 0 71 10 106
2018 Casual 43 28 17 4 7 1 0 71 12 75
2018 Student 44 36 9 9 0 0 1 82 9 77
2017 Indeterminate (permanent) 33 35 15 10 6 0 0 68 16 3573
2017 Term 42 36 13 6 3 0 0 78 9 98
2017 Casual 47 31 12 4 2 1 2 81 6 86
2017 Student 42 31 17 7 1 0 2 75 8 104
2014 Indeterminate (permanent) 30 35 15 10 9 0 0 65 19 3246
2014 Term 39 38 10 3 8 0 1 78 11 81
2014 Casual 51 34 9 3 3 0 0 85 6 74
2014 Student 50 37 6 4 2 0 2 89 6 53

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 40 14 10 5 0 0 71 16 3463
2019 Term 43 36 11 8 2 0 0 79 10 143
2019 Student 40 45 9 5 1 0 0 84 6 96
2018 Indeterminate (permanent) 32 35 15 10 6 0 0 68 17 3343
2018 Term 40 37 11 9 2 0 0 77 12 106
2018 Casual 41 37 12 9 1 0 0 78 10 74
2018 Student 47 35 9 3 0 3 4 88 3 77
2017 Indeterminate (permanent) 30 38 15 11 6 0 0 68 17 3576
2017 Term 38 42 13 3 3 0 1 80 6 98
2017 Casual 49 36 8 1 4 0 2 87 5 87
2017 Student 51 34 7 4 1 1 1 87 6 105
2014 Indeterminate (permanent) 30 37 15 11 7 0 0 67 18 3243
2014 Term 50 41 1 5 2 0 1 92 7 82
2014 Casual 49 40 5 2 1 0 1 91 4 74
2014 Student 45 44 6 2 2 0 2 91 4 53
2011 Indeterminate (permanent) 34 38 13 9 6 0 0 72 15 3896
2011 Term 43 38 13 3 1 0 1 82 4 151
2011 Casual 62 38 0 0 0 0 0 100 0 25
2011 Student 52 40 2 0 0 3 2 97 0 38

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 43 20 9 5 3 0 65 15 3530
2019 Term 29 41 15 7 1 7 0 75 9 148
2019 Casual 35 36 11 2 4 9 3 81 6 56
2019 Student 36 31 18 7 3 4 0 71 11 96
2018 Indeterminate (permanent) 21 37 23 10 6 3 0 60 16 3353
2018 Term 27 39 19 7 2 6 1 71 9 105
2018 Casual 31 32 14 6 3 13 0 73 11 77
2018 Student 38 39 12 8 0 4 0 80 8 77
2017 Indeterminate (permanent) 20 37 22 11 7 3 0 59 18 3584
2017 Term 33 35 17 5 3 5 2 73 9 98
2017 Casual 32 42 7 3 3 12 1 84 8 86
2017 Student 36 31 11 7 2 11 3 78 10 105

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 31 8 7 4 0 0 80 12 3526
2019 Term 56 27 8 4 3 1 1 85 8 147
2019 Student 60 26 5 3 2 1 2 89 5 96
2018 Indeterminate (permanent) 48 33 9 7 4 0 0 81 10 3350
2018 Term 55 32 6 2 3 1 0 88 6 106
2018 Casual 47 31 12 5 4 0 1 79 9 77
2018 Student 57 32 7 1 0 0 4 92 1 76
2017 Indeterminate (permanent) 45 34 10 7 5 0 0 79 12 3577
2017 Term 62 26 7 4 0 0 1 89 4 98
2017 Casual 62 21 10 2 0 0 4 87 3 87
2017 Student 60 24 8 1 1 2 4 90 2 105
2014 Indeterminate (permanent) 38 35 11 9 6 1 1 74 15 3240
2014 Term 56 26 6 5 4 0 4 85 9 82
2014 Casual 65 27 2 1 1 0 3 95 3 74
2014 Student 58 25 4 4 2 0 7 90 6 53
2011 Indeterminate (permanent) 39 35 10 9 6 0 0 74 15 3900
2011 Term 50 32 7 6 2 2 1 85 8 152
2011 Casual 73 16 11 0 0 0 0 89 0 25
2011 Student 73 19 0 0 0 5 2 100 0 38

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 34 19 8 5 0 0 67 14 3501
2019 Term 58 26 12 2 2 0 0 84 5 147
2019 Student 68 24 2 1 2 1 1 95 3 95
2018 Indeterminate (permanent) 31 34 19 9 6 0 0 65 15 3361
2018 Term 43 30 19 4 3 0 0 73 8 106
2018 Casual 56 31 5 7 1 0 0 87 8 77
2018 Student 73 19 8 0 0 0 0 92 0 77
2017 Indeterminate (permanent) 30 38 18 8 5 0 0 69 13 3587
2017 Term 47 32 14 2 4 0 0 80 6 98
2017 Casual 57 32 7 2 0 0 1 90 2 87
2017 Student 56 41 2 0 0 0 1 98 0 105
2014 Indeterminate (permanent) 27 35 20 10 7 0 1 63 17 3246
2014 Term 45 38 6 6 2 0 3 85 8 81
2014 Casual 54 34 6 5 0 0 1 89 5 74
2014 Student 62 37 2 0 0 0 0 98 0 53
2011 Indeterminate (permanent) 27 35 20 11 7 0 0 62 18 3900
2011 Term 47 33 13 5 1 1 0 81 6 152
2011 Casual 60 20 15 4 0 0 0 80 4 25
2011 Student 68 26 3 0 0 0 3 97 0 38
2008 Indeterminate (permanent) 21 36 23 12 8 0 0 57 20 3443
2008 Term 44 36 13 2 5 0 0 80 7 132
2008 Student 53 34 11 2 0 0 0 87 2 40

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 60 20 7 5 5 2 2 83 10 3534
2019 Term 63 12 6 7 6 2 4 79 14 148
2019 Student 67 16 4 3 2 2 6 90 6 96
2017 Indeterminate (permanent) 51 25 8 5 5 3 3 82 10 3581
2017 Term 62 14 4 2 1 12 6 91 4 98
2017 Casual 61 13 6 3 1 5 11 87 6 86
2017 Student 64 16 5 0 1 0 14 93 1 105
2014 Indeterminate (permanent) 46 25 9 6 7 3 4 76 14 3245
2014 Term 60 24 4 2 1 2 6 92 4 82
2014 Casual 64 13 10 3 0 1 9 86 3 74
2014 Student 64 21 4 2 0 0 9 94 2 53
2011 Indeterminate (permanent) 39 28 9 8 9 2 4 71 19 3900
2011 Term 42 26 11 9 4 4 3 74 14 151
2011 Casual 72 11 0 4 0 0 13 95 5 25
2011 Student 71 13 5 8 3 0 0 84 11 38

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 27 37 36 3538
2019 Term 31 32 37 148
2019 Casual 38 27 35 56
2019 Student 56 13 31 96
2018 Indeterminate (permanent) 25 39 36 3361
2018 Term 26 33 41 105
2018 Casual 41 25 34 77
2018 Student 48 16 36 77
2017 Indeterminate (permanent) 26 39 34 3582
2017 Term 25 25 50 98
2017 Casual 37 28 34 87
2017 Student 51 18 31 105
2014 Indeterminate (permanent) 28 38 34 3244
2014 Term 28 36 37 81
2014 Casual 44 25 31 73
2014 Student 42 26 32 53
2011 Indeterminate (permanent) 28 38 34 3902
2011 Term 37 27 36 152
2011 Casual 36 33 31 25
2011 Student 46 24 30 37

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 17 29 39 7 0 7 987
2019 Term 0 14 21 8 51 5 47
2019 Casual 0 0 10 4 80 6 19
2019 Student 0 4 2 4 89 2 54
2018 Indeterminate (permanent) 18 30 36 7 0 9 869
2018 Term 0 24 34 3 35 3 29
2018 Casual 3 6 12 8 71 0 30
2018 Student 0 5 5 8 81 0 37
2017 Indeterminate (permanent) 21 33 34 5 0 7 946
2017 Term 4 30 20 11 25 9 24
2017 Casual 9 3 7 0 81 0 33
2017 Student 0 4 2 2 89 3 53
2014 Indeterminate (permanent) 19 38 27 10 9999 7 922
2014 Term 0 23 31 18 9999 28 22
2014 Casual 12 6 22 12 9999 49 32
2014 Student 0 0 27 9 9999 65 22
2011 Indeterminate (permanent) 20 31 31 10 9999 8 1109
2011 Term 9 25 35 7 9999 25 57
2011 Student 0 0 23 18 9999 59 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 39 11 5 3 0 0 81 8 3513
2019 Term 51 37 6 3 4 0 0 88 7 147
2019 Student 48 36 7 3 5 0 0 84 8 96
2018 Indeterminate (permanent) 40 43 9 5 2 0 0 83 7 3354
2018 Term 53 41 4 1 0 0 1 95 1 106
2018 Casual 49 40 10 1 0 0 0 89 1 76
2018 Student 41 50 5 4 0 0 0 91 4 76
2017 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 3582
2017 Term 48 38 10 2 1 0 0 87 3 97
2017 Casual 53 31 4 8 2 1 0 86 11 86
2017 Student 50 36 5 7 1 0 0 86 8 105
2014 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 3245
2014 Term 49 37 10 2 2 0 0 86 5 82
2014 Casual 58 27 8 6 1 0 0 85 7 74
2014 Student 47 46 4 4 0 0 0 93 4 53
2011 Indeterminate (permanent) 37 40 11 7 5 1 0 77 12 3898
2011 Term 45 37 10 5 2 1 0 82 7 151
2011 Casual 61 23 8 8 0 0 0 84 8 25
2011 Student 49 29 14 5 0 0 3 81 6 38
2008 Indeterminate (permanent) 41 38 10 6 4 1 0 80 10 3440
2008 Term 46 38 9 5 1 0 0 84 6 132
2008 Student 62 38 0 0 0 0 0 100 0 40

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 42 20 10 5 2 0 65 15 3532
2019 Term 35 39 14 7 1 4 0 77 8 147
2019 Student 36 40 10 9 0 4 0 79 10 96
2018 Indeterminate (permanent) 21 41 20 12 4 1 0 64 16 3358
2018 Term 36 46 7 5 3 4 0 85 9 106
2018 Casual 31 43 17 3 1 4 0 77 5 76
2018 Student 40 44 8 4 0 4 0 88 4 77
2017 Indeterminate (permanent) 20 41 19 13 5 2 0 63 18 3580
2017 Term 37 38 12 7 3 4 0 78 10 98
2017 Casual 42 31 12 6 0 6 2 80 6 87
2017 Student 46 34 9 10 1 1 0 81 11 104
2014 Indeterminate (permanent) 21 41 18 11 7 2 0 63 18 3245
2014 Term 29 39 21 5 1 3 1 72 6 82
2014 Casual 40 35 13 5 1 4 1 79 7 74
2014 Student 41 46 11 2 0 0 0 87 2 53
2011 Indeterminate (permanent) 22 40 16 12 9 2 0 63 21 3900
2011 Term 29 35 22 8 3 3 0 66 12 150
2011 Casual 28 48 20 0 0 4 0 79 0 25
2011 Student 40 42 8 10 0 0 0 82 10 38

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 27 38 17 6 1 1 24 37 3521
2019 Term 8 16 35 24 12 2 3 38 25 148
2019 Student 6 9 30 28 24 2 0 53 16 96
2018 Indeterminate (permanent) 11 27 37 18 6 1 1 25 38 3349
2018 Term 8 21 39 20 8 1 3 29 30 106
2018 Casual 4 17 40 21 11 2 4 35 23 77
2018 Student 6 10 30 31 17 0 5 51 18 77
2017 Indeterminate (permanent) 10 26 37 16 7 1 2 23 38 3572
2017 Term 11 10 30 27 16 2 4 46 22 97
2017 Casual 7 11 24 22 28 2 6 55 19 86
2017 Student 5 11 27 31 18 0 8 53 17 105
2014 Indeterminate (permanent) 12 27 36 16 6 1 2 22 41 3235
2014 Term 5 21 36 20 13 1 4 35 27 82
2014 Casual 3 20 23 34 11 1 8 50 25 73
2014 Student 2 17 25 30 22 2 2 54 19 53
2011 Indeterminate (permanent) 14 29 34 15 6 0 2 21 44 3895
2011 Term 7 21 34 20 15 0 3 36 29 151
2011 Casual 12 32 31 17 8 0 0 25 44 25
2011 Student 0 5 37 24 26 0 8 54 6 38
2008 Indeterminate (permanent) 11 30 36 15 5 1 2 21 42 3438
2008 Term 4 18 35 26 13 2 4 40 23 131
2008 Student 5 33 21 26 7 0 7 36 41 40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 18 28 27 14 2 1 42 29 3514
2019 Term 6 8 16 30 30 6 4 66 16 148
2019 Student 0 7 14 25 48 4 2 78 8 96
2018 Indeterminate (permanent) 11 21 30 24 11 2 1 36 33 3344
2018 Term 8 15 25 28 16 3 5 48 25 106
2018 Casual 8 5 16 42 21 5 3 69 13 77
2018 Student 3 8 11 34 38 1 5 77 11 76
2017 Indeterminate (permanent) 10 20 31 21 11 3 3 35 32 3560
2017 Term 8 15 21 20 20 11 5 48 27 95
2017 Casual 2 11 20 21 29 7 9 60 16 85
2017 Student 4 7 13 19 40 5 12 71 13 105
2014 Indeterminate (permanent) 12 20 30 22 11 3 3 35 33 3226
2014 Term 6 13 18 26 27 3 8 59 21 82
2014 Casual 4 19 10 25 28 6 8 61 27 73
2014 Student 2 6 23 26 34 6 4 66 9 53
2011 Indeterminate (permanent) 16 18 26 23 13 1 3 37 36 3888
2011 Term 12 20 21 22 17 2 6 42 34 151
2011 Casual 12 15 12 29 20 4 8 56 30 25
2011 Student 2 5 8 24 34 10 16 78 11 38
2008 Indeterminate (permanent) 12 21 28 23 13 2 2 37 34 3434
2008 Term 4 12 22 29 21 7 6 57 18 131
2008 Student 8 6 11 31 31 3 9 72 16 39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 26 33 16 7 1 1 24 43 3512
2019 Term 16 21 20 26 11 3 4 39 39 147
2019 Student 7 14 28 22 24 3 1 48 22 95
2018 Indeterminate (permanent) 16 26 32 16 7 1 1 23 44 3343
2018 Term 16 25 25 18 11 3 2 30 43 105
2018 Casual 10 17 23 22 16 7 4 44 31 77
2018 Student 5 26 26 21 14 1 5 38 34 76
2017 Indeterminate (permanent) 16 26 31 15 7 2 3 23 45 3571
2017 Term 13 18 27 22 13 3 4 38 33 96
2017 Casual 13 17 16 18 24 5 8 48 34 86
2017 Student 8 14 26 21 18 5 9 45 25 105
2014 Indeterminate (permanent) 20 28 30 12 5 2 2 18 51 3228
2014 Term 12 19 29 25 8 1 5 36 33 81
2014 Casual 4 17 29 23 18 4 5 45 23 74
2014 Student 21 12 17 24 11 9 6 42 39 53
2011 Indeterminate (permanent) 19 25 30 15 7 1 3 22 47 3892
2011 Term 17 26 24 15 13 0 5 30 45 151
2011 Casual 24 32 15 17 4 0 7 23 61 25
2011 Student 13 13 25 8 23 5 13 38 32 38
2008 Indeterminate (permanent) 15 25 33 16 8 1 2 25 41 3434
2008 Term 6 15 36 21 12 5 6 37 23 130
2008 Student 4 20 25 21 19 3 7 45 28 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 17 34 29 11 1 1 41 25 3508
2019 Term 3 9 22 34 27 2 3 64 12 148
2019 Student 4 5 10 34 44 1 1 80 10 96
2018 Indeterminate (permanent) 8 17 35 28 10 1 1 39 25 3343
2018 Term 5 6 28 36 18 5 2 58 12 106
2018 Casual 3 8 23 35 24 3 3 63 12 77
2018 Student 1 4 11 33 43 1 7 83 6 76
2017 Indeterminate (permanent) 9 18 33 26 11 1 2 38 28 3549
2017 Term 5 2 33 26 28 1 5 57 8 95
2017 Casual 5 6 14 31 33 2 9 73 12 86
2017 Student 2 1 11 31 43 3 10 84 3 105
2014 Indeterminate (permanent) 11 19 34 24 8 1 2 34 31 3220
2014 Term 4 13 18 30 27 2 6 62 18 82
2014 Casual 3 7 13 40 31 3 5 76 10 74
2014 Student 4 4 17 31 39 4 2 74 8 53
2011 Indeterminate (permanent) 10 19 33 24 11 1 2 36 30 3889
2011 Term 5 12 21 32 24 1 5 59 18 151
2011 Casual 4 4 25 29 25 0 12 62 10 24
2011 Student 0 3 16 34 37 0 10 79 3 38
2008 Indeterminate (permanent) 8 19 35 25 10 1 2 36 28 3426
2008 Term 2 14 21 33 26 2 2 61 16 131
2008 Student 0 6 15 23 42 5 10 76 6 40

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 23 28 19 11 1 2 31 41 3518
2019 Term 5 11 18 30 27 2 7 63 17 148
2019 Student 5 3 13 33 36 6 3 77 9 96
2018 Indeterminate (permanent) 17 23 30 19 8 2 2 28 41 3346
2018 Term 8 14 28 27 14 3 7 46 24 106
2018 Casual 4 15 18 31 23 5 4 59 21 77
2018 Student 1 8 18 22 39 4 7 69 10 76
2017 Indeterminate (permanent) 18 25 29 16 8 2 3 25 45 3565
2017 Term 11 11 23 24 19 5 8 49 25 95
2017 Casual 4 12 11 19 32 11 13 66 20 84
2017 Student 2 5 16 26 30 7 13 71 8 105
2014 Indeterminate (permanent) 22 27 27 14 6 2 3 21 50 3233
2014 Term 8 15 24 20 23 5 5 47 26 82
2014 Casual 8 9 20 23 23 4 13 56 20 74
2014 Student 6 4 13 23 39 7 8 74 11 53
2011 Indeterminate (permanent) 22 24 28 14 8 1 3 23 48 3893
2011 Term 15 13 19 22 23 1 6 49 31 151
2011 Casual 16 4 29 17 32 0 4 50 20 25
2011 Student 5 8 16 21 37 0 13 67 15 38
2008 Indeterminate (permanent) 18 24 29 17 8 1 2 26 44 3431
2008 Term 5 9 29 25 24 4 3 53 16 131
2008 Student 6 7 12 14 49 2 10 72 14 40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 17 28 25 15 2 2 42 29 3511
2019 Term 4 11 19 25 29 4 9 62 17 148
2019 Student 2 6 13 23 39 9 8 75 10 96
2018 Indeterminate (permanent) 11 19 28 24 13 3 2 39 31 3334
2018 Term 10 14 26 25 13 4 8 43 27 104
2018 Casual 11 7 26 30 16 8 1 51 20 77
2018 Student 5 10 14 25 31 6 8 65 18 77
2017 Indeterminate (permanent) 11 19 27 22 14 3 4 38 33 3568
2017 Term 10 14 22 17 20 9 8 45 28 96
2017 Casual 3 20 6 18 21 15 16 56 35 86
2017 Student 5 6 13 15 24 21 15 62 18 105
2014 Indeterminate (permanent) 9 16 28 26 13 3 4 42 28 3233
2014 Term 8 16 24 19 22 7 5 46 27 82
2014 Casual 15 13 17 16 14 16 9 40 38 74
2014 Student 6 7 10 21 37 7 12 71 16 53
2011 Indeterminate (permanent) 8 14 28 26 16 2 5 45 25 3894
2011 Term 4 12 19 26 28 2 9 59 19 151
2011 Casual 12 8 23 24 20 0 12 50 24 25
2011 Student 3 5 8 24 31 14 16 78 11 38
2008 Indeterminate (permanent) 11 19 28 23 14 2 4 39 31 3435
2008 Term 7 21 17 19 22 7 7 48 33 131
2008 Student 4 13 14 12 40 6 11 63 21 40

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 25 33 16 7 1 1 23 43 3521
2019 Term 8 17 23 24 18 5 5 46 28 148
2019 Student 4 20 28 20 22 5 1 44 26 96
2018 Indeterminate (permanent) 17 26 31 15 7 2 2 22 45 3355
2018 Term 11 15 39 16 9 4 6 29 29 106
2018 Casual 9 16 23 27 18 6 2 49 27 77
2018 Student 5 13 27 26 16 6 6 48 21 77
2017 Indeterminate (permanent) 18 25 32 13 7 2 3 21 46 3570
2017 Term 5 22 29 20 12 6 4 36 31 95
2017 Casual 8 13 17 20 23 10 9 53 25 86
2017 Student 5 12 23 26 19 6 10 53 20 105
2014 Indeterminate (permanent) 21 27 30 12 5 2 3 18 50 3238
2014 Term 14 15 28 22 12 2 6 38 32 82
2014 Casual 5 19 23 18 19 6 10 44 29 74
2014 Student 9 8 27 22 24 7 2 51 19 53

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 19 33 25 11 1 1 36 30 3524
2019 Term 9 20 22 22 23 1 3 47 30 148
2019 Student 6 21 26 30 16 1 0 46 27 96

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 34 23 19 10 3 0 47 29 3520
2019 Term 30 28 19 16 2 4 1 61 20 146
2019 Student 38 28 9 14 5 5 1 70 20 96

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 29 8 8 7 1 0 76 16 3523
2019 Term 51 31 5 9 3 1 0 83 12 148
2019 Student 66 22 4 4 3 1 0 88 7 96
2018 Indeterminate (permanent) 44 30 9 10 7 1 0 74 17 3338
2018 Term 48 31 4 10 6 0 0 80 16 104
2018 Casual 53 29 7 6 4 1 0 83 10 76
2018 Student 64 25 4 4 1 1 0 91 5 76
2017 Indeterminate (permanent) 44 31 9 8 7 1 0 75 16 3580
2017 Term 55 25 14 3 1 2 0 82 4 98
2017 Casual 57 26 7 2 3 5 0 87 6 87
2017 Student 69 15 5 6 2 0 3 87 8 105
2014 Indeterminate (permanent) 43 30 9 8 8 1 0 74 16 3246
2014 Term 59 18 12 6 4 0 1 78 10 82
2014 Casual 71 17 3 4 1 3 1 92 6 74
2014 Student 73 16 0 8 4 0 0 88 12 53

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 32 8 7 4 0 0 81 11 3523
2019 Term 60 25 6 6 3 0 0 85 9 146
2019 Student 68 26 3 2 1 0 0 94 3 96
2018 Indeterminate (permanent) 47 34 8 7 3 0 0 82 10 3343
2018 Term 62 25 4 6 2 1 0 88 8 106
2018 Casual 66 25 2 2 3 1 0 93 5 76
2018 Student 74 18 1 5 0 1 0 93 5 77
2017 Indeterminate (permanent) 42 38 8 8 4 0 0 81 11 3577
2017 Term 62 25 6 5 1 0 1 88 6 98
2017 Casual 75 18 5 2 0 0 0 93 2 87
2017 Student 69 20 5 4 2 0 1 90 6 105
2014 Indeterminate (permanent) 41 40 8 7 4 0 0 81 11 3240
2014 Term 67 22 4 4 3 0 1 90 6 82
2014 Casual 66 24 4 3 0 1 1 93 3 74
2014 Student 71 20 7 2 0 0 0 91 2 53

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 37 11 5 3 1 0 81 8 3527
2019 Term 53 34 6 3 2 2 0 89 5 148
2019 Student 52 35 6 3 2 1 0 88 5 96
2018 Indeterminate (permanent) 40 39 13 5 2 1 0 80 7 3348
2018 Term 45 40 6 6 1 3 1 87 7 105
2018 Casual 47 36 5 4 3 2 3 88 7 76
2018 Student 55 38 3 1 1 1 1 95 3 77

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 40 15 6 3 2 0 75 9 3524
2019 Term 50 38 5 4 0 4 0 91 4 148
2019 Casual 47 40 5 0 4 4 1 91 4 56
2019 Student 57 32 6 1 1 3 0 91 2 95
2018 Indeterminate (permanent) 39 38 14 5 2 2 0 79 7 3354
2018 Term 52 34 9 3 0 3 0 88 3 105
2018 Casual 57 27 8 3 0 5 0 88 4 77
2018 Student 63 33 3 0 0 1 0 97 0 76
2017 Indeterminate (permanent) 34 43 14 5 2 2 0 79 7 3582
2017 Term 45 37 9 1 2 6 0 87 3 98
2017 Casual 60 26 4 1 0 8 1 95 1 86
2017 Student 62 28 4 3 1 2 0 92 4 105
2014 Indeterminate (permanent) 36 38 14 5 3 4 0 77 8 3244
2014 Term 59 24 7 6 3 1 0 84 9 82
2014 Casual 62 28 7 1 1 0 1 91 3 74
2014 Student 61 35 2 2 0 0 0 96 2 53
2011 Indeterminate (permanent) 30 39 15 7 6 3 0 71 13 3901
2011 Term 41 35 13 5 3 3 1 78 8 152
2011 Casual 57 20 11 0 4 8 0 83 4 25
2011 Student 63 21 8 3 0 5 0 89 3 38

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 36 15 4 2 4 1 77 7 3516
2019 Term 56 21 16 3 0 4 1 80 3 147
2019 Casual 54 24 12 0 0 8 1 87 0 56
2019 Student 51 27 8 1 1 9 2 88 2 96
2018 Indeterminate (permanent) 37 35 17 4 2 5 1 76 6 3351
2018 Term 52 31 12 2 0 3 0 86 2 105
2018 Casual 56 24 4 3 0 13 0 92 4 77
2018 Student 57 24 8 4 1 7 0 86 6 76
2017 Indeterminate (permanent) 34 36 17 4 3 6 1 75 7 3581
2017 Term 41 33 11 2 0 10 2 85 2 96
2017 Casual 48 26 3 1 1 15 5 93 3 86
2017 Student 51 25 11 3 2 7 1 84 5 105
2014 Indeterminate (permanent) 38 35 15 4 2 6 1 77 7 3244
2014 Term 58 24 10 2 2 4 0 85 5 82
2014 Casual 62 21 12 1 0 3 1 86 1 74
2014 Student 54 27 11 4 0 4 0 84 4 53

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 34 10 5 3 0 0 81 9 3531
2019 Term 67 26 4 1 1 0 0 94 2 148
2019 Casual 67 25 3 0 4 0 1 93 4 56
2019 Student 71 24 3 1 1 0 0 95 2 96
2018 Indeterminate (permanent) 46 37 10 4 3 0 0 83 7 3338
2018 Term 61 32 4 0 1 1 0 94 1 106
2018 Casual 71 21 4 3 1 0 0 92 4 77
2018 Student 83 16 1 0 0 0 0 99 0 75
2017 Indeterminate (permanent) 43 39 9 5 3 0 0 82 8 3583
2017 Term 64 26 6 2 0 1 1 92 2 97
2017 Casual 68 28 2 1 0 0 0 97 1 86
2017 Student 74 16 5 3 0 1 0 92 3 105
2014 Indeterminate (permanent) 45 37 9 5 4 0 0 82 9 3244
2014 Term 69 20 6 2 3 0 0 89 5 82
2014 Casual 77 14 5 1 0 0 2 93 1 74
2014 Student 79 17 4 0 0 0 0 96 0 53
2011 Indeterminate (permanent) 38 37 11 7 7 0 0 76 13 3898
2011 Term 56 31 10 2 1 0 0 87 3 151
2011 Casual 77 19 0 4 0 0 0 96 4 25
2011 Student 76 18 5 0 0 0 0 95 0 38
2008 Indeterminate (permanent) 35 40 12 7 6 0 0 75 13 3442
2008 Term 51 36 6 6 2 0 0 87 7 132
2008 Student 68 30 0 2 0 0 0 98 2 40

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 30 16 10 8 4 3 64 19 3528
2019 Term 29 29 14 10 4 5 8 67 16 147
2019 Student 44 26 13 6 0 6 5 79 7 96
2018 Indeterminate (permanent) 25 31 19 10 7 5 3 60 18 3345
2018 Term 27 39 16 6 7 3 2 70 14 106
2018 Casual 27 28 15 2 5 16 7 72 9 76
2018 Student 31 31 3 6 3 12 14 84 12 77
2017 Indeterminate (permanent) 27 33 15 10 8 4 4 64 19 3580
2017 Term 43 25 10 4 4 8 7 79 9 98
2017 Casual 43 24 7 1 1 16 8 88 3 87
2017 Student 39 15 9 6 3 12 16 75 12 105
2014 Indeterminate (permanent) 29 31 15 9 9 4 3 64 20 3244
2014 Term 50 23 11 5 4 2 5 79 10 82
2014 Casual 48 25 8 1 0 8 9 89 2 74
2014 Student 54 21 2 2 6 4 11 89 9 53

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 36 16 11 6 3 1 66 17 3527
2019 Term 41 32 12 10 3 2 0 74 13 148
2019 Student 33 34 14 11 4 3 2 70 16 95
2018 Indeterminate (permanent) 31 38 15 8 5 2 1 71 13 3357
2018 Term 32 42 11 8 4 3 1 77 12 106
2018 Casual 34 33 10 13 2 6 1 73 17 77
2018 Student 40 31 10 13 3 0 3 73 16 77
2017 Indeterminate (permanent) 34 39 12 8 4 3 0 75 12 3572
2017 Term 44 28 14 4 2 6 3 78 7 98
2017 Casual 44 25 14 6 1 6 4 77 8 87
2017 Student 39 31 5 10 5 6 5 78 17 104
2014 Indeterminate (permanent) 36 38 11 7 5 3 1 77 12 3243
2014 Term 42 34 7 3 5 5 3 83 9 82
2014 Casual 47 26 16 4 3 4 1 76 7 74
2014 Student 51 23 7 8 2 6 4 82 11 52
2011 Indeterminate (permanent) 35 33 11 9 7 4 1 71 17 3902
2011 Term 40 23 11 11 6 6 4 70 18 151
2011 Casual 45 16 7 8 4 12 8 77 14 25
2011 Student 32 24 11 16 2 8 8 65 22 38
2008 Indeterminate (permanent) 32 34 12 10 7 4 1 69 18 3440
2008 Term 38 28 13 6 8 5 1 70 15 131
2008 Student 46 25 8 8 2 7 3 80 11 40

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 36 22 8 6 2 0 63 14 3526
2019 Term 44 34 12 4 4 2 0 80 8 147
2019 Student 41 36 9 6 1 5 1 82 8 96
2018 Indeterminate (permanent) 27 38 21 7 4 2 0 67 12 3347
2018 Term 36 37 16 7 3 1 0 74 10 106
2018 Casual 39 29 21 5 1 5 0 71 7 77
2018 Student 43 39 13 1 0 4 0 85 1 75

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 24 20 13 11 10 2 49 28 3524
2019 Term 30 24 15 7 8 10 6 64 19 148
2019 Student 35 23 13 5 4 14 6 72 12 95
2018 Indeterminate (permanent) 18 25 21 12 12 10 2 49 27 3351
2018 Term 20 19 30 14 8 7 3 43 24 106
2018 Casual 30 20 11 9 7 17 7 66 20 77
2018 Student 43 14 9 5 8 13 8 72 16 77
2017 Indeterminate (permanent) 17 25 19 13 11 10 3 49 29 3578
2017 Term 29 28 15 4 0 18 7 75 6 98
2017 Casual 29 18 14 1 4 23 10 71 8 87
2017 Student 28 21 12 6 5 15 14 69 15 104
2014 Indeterminate (permanent) 16 24 19 13 14 11 3 47 32 3245
2014 Term 23 17 18 11 12 16 2 49 28 82
2014 Casual 27 11 27 3 2 14 15 54 7 74
2014 Student 28 23 9 8 4 17 11 71 16 53
2011 Indeterminate (permanent) 15 22 19 14 15 12 3 43 35 3903
2011 Term 19 21 20 12 11 15 2 48 28 152
2011 Casual 25 8 15 8 4 20 21 55 19 25
2011 Student 31 22 11 5 2 21 8 74 10 38

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 46 6 11 4 0 0 79 15 3532
2019 Term 41 43 5 9 2 0 0 84 11 147
2019 Student 52 43 2 3 0 0 0 95 3 96
2017 Indeterminate (permanent) 29 48 6 12 5 0 0 77 17 3585
2017 Term 34 49 2 14 2 0 0 83 15 98
2017 Casual 49 41 5 4 1 0 0 90 5 87
2017 Student 59 35 3 3 1 0 0 93 4 105
2014 Indeterminate (permanent) 31 46 6 12 5 0 0 77 17 3243
2014 Term 52 35 7 2 3 0 0 87 6 82
2014 Casual 54 31 4 9 1 0 0 85 11 74
2014 Student 51 39 4 6 0 0 0 91 6 53
2011 Indeterminate (permanent) 39 42 5 10 4 0 0 82 14 3900
2011 Term 49 42 2 3 4 0 0 91 7 152
2011 Casual 56 32 0 11 0 0 0 89 11 25
2011 Student 45 45 0 8 2 0 0 90 10 38
2008 Indeterminate (permanent) 39 44 4 10 3 0 0 83 13 3444
2008 Term 52 41 2 4 1 0 0 93 5 132
2008 Student 52 38 4 3 2 0 0 90 6 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 36 7 10 5 0 0 78 15 3531
2019 Term 46 34 9 8 3 0 0 80 11 147
2019 Student 66 30 2 2 0 0 0 96 2 96
2017 Indeterminate (permanent) 38 37 7 12 7 0 0 74 19 3585
2017 Term 52 37 4 5 2 0 0 89 7 98
2017 Casual 60 31 5 2 2 0 0 91 5 86
2017 Student 62 28 4 5 1 0 1 91 6 105
2014 Indeterminate (permanent) 40 36 7 10 7 0 0 76 17 3244
2014 Term 51 32 6 6 3 0 1 84 10 82
2014 Casual 63 21 10 2 4 0 0 84 6 74
2014 Student 63 23 8 2 4 0 0 86 6 53
2011 Indeterminate (permanent) 43 36 8 8 5 0 0 79 13 3890
2011 Term 49 31 8 10 2 0 0 80 12 151
2011 Casual 52 29 4 8 4 0 4 84 13 25
2011 Student 63 21 11 3 3 0 0 84 5 38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 37 10 7 3 0 0 79 11 3508
2019 Term 48 37 3 8 3 0 1 85 11 144
2019 Student 57 28 8 4 1 1 0 86 5 95
2017 Indeterminate (permanent) 41 40 9 7 3 0 0 81 10 3579
2017 Term 58 31 7 2 1 0 1 90 3 97
2017 Casual 53 30 7 9 0 0 1 84 9 85
2017 Student 60 28 6 4 1 0 1 89 5 105
2014 Indeterminate (permanent) 42 40 9 6 3 0 0 83 9 3243
2014 Term 55 26 13 3 2 0 0 81 6 82
2014 Casual 57 27 7 7 1 0 1 85 9 73
2014 Student 58 34 6 0 0 0 2 94 0 53

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 20 6 5 2 0 1 86 8 3531
2019 Term 64 21 4 6 3 1 1 87 10 148
2019 Student 71 20 4 3 1 0 1 91 4 95
2017 Indeterminate (permanent) 63 20 6 6 3 0 1 85 9 3586
2017 Term 71 19 3 5 1 0 1 91 6 98
2017 Casual 72 14 6 3 2 1 1 88 6 87
2017 Student 68 19 6 5 1 0 2 88 6 105
2014 Indeterminate (permanent) 61 22 6 7 3 0 1 84 10 3245
2014 Term 72 14 6 5 1 0 2 88 6 82
2014 Casual 68 22 3 3 1 0 3 93 4 74
2014 Student 66 25 6 4 0 0 0 91 4 53
2011 Indeterminate (permanent) 62 21 6 7 4 0 1 84 10 3900
2011 Term 65 19 8 4 3 0 1 85 7 152
2011 Casual 88 8 4 0 0 0 0 96 0 25
2011 Student 76 13 5 3 2 0 0 89 5 38
2008 Indeterminate (permanent) 61 21 6 7 3 0 1 84 10 3440
2008 Term 70 15 5 7 3 0 0 85 10 131
2008 Student 57 20 10 8 2 0 2 79 11 40

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 68 17 6 5 2 0 2 87 7 3532
2019 Term 71 12 3 8 2 0 4 87 10 148
2019 Student 81 10 5 2 1 0 1 91 3 94
2017 Indeterminate (permanent) 68 17 6 3 2 0 3 88 6 3586
2017 Term 73 16 2 2 2 1 4 94 4 98
2017 Casual 66 16 6 2 1 3 5 90 4 87
2017 Student 74 13 4 4 0 1 5 92 4 105
2014 Indeterminate (permanent) 69 16 5 4 2 0 3 88 7 3241
2014 Term 79 11 4 2 1 0 3 93 4 82
2014 Casual 76 16 3 0 0 1 4 97 0 74
2014 Student 79 9 4 6 2 0 0 89 8 52
2011 Indeterminate (permanent) 67 16 6 4 3 1 3 86 7 3900
2011 Term 71 12 6 3 2 1 5 88 5 152
2011 Casual 88 4 4 0 0 0 4 96 0 25
2011 Student 71 13 8 3 0 0 5 89 3 38
2008 Indeterminate (permanent) 64 15 6 4 4 0 7 85 9 3440
2008 Term 71 11 4 6 4 1 4 86 10 132
2008 Student 67 15 0 3 0 0 14 96 4 40

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 79 11 4 2 2 0 2 92 4 3518
2019 Term 90 5 2 1 2 0 2 96 3 148
2019 Student 85 8 4 0 1 0 1 95 1 96
2017 Indeterminate (permanent) 78 13 4 1 1 0 3 93 3 3581
2017 Term 85 12 2 0 1 0 0 97 1 97
2017 Casual 86 8 2 2 1 0 0 94 4 87
2017 Student 83 11 3 2 0 0 2 95 2 105
2014 Indeterminate (permanent) 76 13 4 2 2 0 3 92 4 3245
2014 Term 85 10 2 0 1 0 1 96 1 82
2014 Casual 82 11 1 0 0 1 4 99 0 74
2014 Student 85 9 2 2 2 0 0 94 4 53
2011 Indeterminate (permanent) 76 12 4 2 2 0 4 92 4 3897
2011 Term 72 13 7 2 1 1 4 90 3 152
2011 Casual 100 0 0 0 0 0 0 100 0 25
2011 Student 84 16 0 0 0 0 0 100 0 38
2008 Indeterminate (permanent) 75 9 3 2 3 0 7 91 6 3436
2008 Term 81 5 2 4 3 1 3 90 7 131
2008 Student 84 5 2 0 3 0 5 94 4 40

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 24 14 5 4 11 3 73 11 3538
2019 Term 52 16 6 8 5 11 2 79 14 148
2019 Casual 41 22 4 6 7 13 7 78 16 56
2019 Student 44 19 8 7 3 14 4 77 13 95

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 49 9 5 1 0 2 84 6 3527
2019 Term 23 38 13 17 6 2 1 63 24 148
2019 Casual 39 29 6 11 2 2 12 79 14 56
2019 Student 26 25 7 8 8 5 20 68 22 96

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 27 8 3 2 3 2 86 5 3529
2019 Term 55 17 15 3 1 10 1 80 4 148
2019 Casual 53 14 6 2 4 9 13 85 7 56
2019 Student 40 15 8 1 2 14 21 83 5 96

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 15 85 3532
2019 Term 12 88 147
2018 Indeterminate (permanent) 15 85 3365
2018 Term 12 88 106

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 54 46 505
2019 Term 47 53 17
2018 Indeterminate (permanent) 51 49 495
2018 Term 68 32 13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 60 40 505
2019 Term 35 65 17
2018 Indeterminate (permanent) 59 41 495
2018 Term 32 68 13

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 505
2019 Term 0 100 17
2018 Indeterminate (permanent) 6 94 495

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 17
2018 Term 0 100 13

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 505
2018 Indeterminate (permanent) 5 95 495

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 505
2018 Indeterminate (permanent) 9 91 495
2018 Term 0 100 13

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 505
2018 Indeterminate (permanent) 5 95 495

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 39 61 500
2018 Indeterminate (permanent) 38 62 493

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 43 57 500
2019 Term 26 74 16
2018 Indeterminate (permanent) 41 59 493

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 47 53 500
2019 Term 34 66 16
2018 Indeterminate (permanent) 50 50 493

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 500
2019 Term 39 61 16
2018 Indeterminate (permanent) 39 61 493
2018 Term 43 57 13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 37 63 500
2018 Indeterminate (permanent) 38 62 493

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 55 45 500
2019 Term 55 45 16
2018 Indeterminate (permanent) 54 46 493

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 35 65 500
2018 Indeterminate (permanent) 31 69 493
2018 Term 34 66 13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 2 98 500
2019 Term 0 100 16
2018 Indeterminate (permanent) 1 99 493
2018 Term 0 100 13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 500
2018 Indeterminate (permanent) 9 91 493

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 500
2019 Term 0 100 16
2018 Indeterminate (permanent) 9 91 493

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 48 52 500
2019 Term 29 71 16
2018 Indeterminate (permanent) 44 56 493

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 22 78 500
2018 Indeterminate (permanent) 24 76 493

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 15 85 500
2018 Indeterminate (permanent) 14 86 493

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 53 47 496
2019 Term 57 43 15
2018 Indeterminate (permanent) 56 44 494

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 29 71 496
2018 Indeterminate (permanent) 26 74 494

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 496
2019 Term 0 100 15
2018 Indeterminate (permanent) 9 91 494

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 24 76 496
2018 Indeterminate (permanent) 18 82 494
2018 Term 0 100 13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 496
2018 Indeterminate (permanent) 6 94 494
2018 Term 0 100 13

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 496
2019 Term 0 100 15
2018 Indeterminate (permanent) 6 94 494
2018 Term 0 100 13

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 496
2018 Indeterminate (permanent) 15 85 494
2018 Term 0 100 13

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 496
2018 Indeterminate (permanent) 12 88 494

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 25 75 496
2018 Indeterminate (permanent) 24 76 494

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 457
2019 Term 31 69 15
2018 Indeterminate (permanent) 10 90 462

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 457
2019 Term 41 59 15
2018 Indeterminate (permanent) 18 82 462

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 457
2018 Indeterminate (permanent) 6 94 462

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 457
2018 Indeterminate (permanent) 9 91 462
2018 Term 0 100 13

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 457
2018 Indeterminate (permanent) 11 89 462

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 457
2018 Indeterminate (permanent) 8 92 462

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 457
2019 Term 0 100 15
2018 Indeterminate (permanent) 13 87 462

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 457
2018 Indeterminate (permanent) 10 90 462
2018 Term 0 100 13

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 457
2018 Indeterminate (permanent) 10 90 462
2018 Term 0 100 13

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 29 71 457
2019 Term 35 65 15
2018 Indeterminate (permanent) 30 70 462

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 457
2018 Indeterminate (permanent) 9 91 462

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 48 52 457
2019 Term 35 65 15
2018 Indeterminate (permanent) 45 55 462

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 457
2019 Term 0 100 15
2018 Indeterminate (permanent) 2 98 462
2018 Term 0 100 13

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 60 40 457
2018 Indeterminate (permanent) 53 47 462
2018 Term 36 64 13

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 457
2019 Term 0 100 15
2018 Indeterminate (permanent) 3 97 462
2018 Term 0 100 13

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 457
2018 Indeterminate (permanent) 14 86 462

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 3528
2019 Term 10 90 145

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 16 21 7 7 26 6 48 22 3532
2019 Term 29 8 17 2 4 25 15 61 11 148
2019 Casual 22 9 19 1 0 29 19 61 3 56
2019 Student 24 13 6 1 1 31 24 81 5 96
2018 Indeterminate (permanent) 16 18 24 7 7 24 5 48 19 3351
2018 Term 21 17 16 5 4 29 8 60 13 106
2018 Casual 22 15 15 4 2 31 11 64 11 77
2018 Student 18 14 11 3 0 41 13 71 6 76
2017 Indeterminate (permanent) 15 19 21 7 8 25 7 50 21 3584
2017 Term 17 24 10 4 0 28 16 75 7 98
2017 Casual 22 9 6 1 1 45 15 79 6 86
2017 Student 22 7 9 4 1 35 23 68 12 105
2014 Indeterminate (permanent) 15 18 20 7 8 26 7 48 22 3243
2014 Term 25 13 22 2 1 22 14 60 6 82
2014 Casual 26 8 18 3 3 23 20 60 9 74
2014 Student 28 10 11 0 2 25 24 75 4 53

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 30 18 7 5 9 1 67 13 3532
2019 Term 47 19 16 2 2 11 3 76 6 148
2019 Casual 43 25 15 4 0 13 0 78 4 56
2019 Student 42 24 6 2 0 22 4 89 3 96
2018 Indeterminate (permanent) 29 32 19 6 5 8 1 66 13 3352
2018 Term 38 31 12 3 2 13 1 80 6 106
2018 Casual 38 27 10 0 2 22 0 84 3 76
2018 Student 39 25 8 3 0 22 3 86 4 76
2017 Indeterminate (permanent) 26 32 19 7 6 10 1 65 14 3579
2017 Term 36 31 6 3 0 21 3 88 4 98
2017 Casual 32 26 5 1 1 28 7 89 4 85
2017 Student 33 25 11 4 1 22 5 79 7 105
2014 Indeterminate (permanent) 24 30 21 6 6 12 1 62 14 3242
2014 Term 40 30 17 5 1 7 0 75 7 82
2014 Casual 39 18 13 1 0 17 11 80 2 74
2014 Student 37 19 11 2 0 26 4 81 3 53
2011 Indeterminate (permanent) 28 37 17 6 5 7 0 70 12 3897
2011 Term 41 30 14 5 3 7 0 77 8 152
2011 Casual 50 8 12 4 4 19 4 75 10 25
2011 Student 42 21 6 0 0 31 0 92 0 38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 3538
2019 Term 7 93 148
2018 Indeterminate (permanent) 7 93 3356

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 41 59 257
2018 Indeterminate (permanent) 39 61 233

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 74 26 257
2019 Term 43 57 10
2018 Indeterminate (permanent) 75 25 233

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 257
2019 Term 0 100 10
2018 Indeterminate (permanent) 4 96 233

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 257
2019 Term 0 100 10
2018 Indeterminate (permanent) 7 93 233

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 257
2018 Indeterminate (permanent) 5 95 233

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 257
2018 Indeterminate (permanent) 8 92 233

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 24 76 252
2018 Indeterminate (permanent) 15 85 233

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 252
2018 Indeterminate (permanent) 19 81 233

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 252
2018 Indeterminate (permanent) 7 93 233

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 252
2018 Indeterminate (permanent) 5 95 233

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 27 73 252
2018 Indeterminate (permanent) 28 72 233

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 33 67 252
2018 Indeterminate (permanent) 29 71 233

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 2 98 252
2018 Indeterminate (permanent) 2 98 233

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 252

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 252
2019 Term 0 100 10
2018 Indeterminate (permanent) 7 93 233

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 252
2018 Indeterminate (permanent) 14 86 233

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 10

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 252
2019 Term 0 100 10
2018 Indeterminate (permanent) 10 90 233

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 252
2019 Term 0 100 10

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 22 78 252
2018 Indeterminate (permanent) 25 75 233

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 247
2018 Indeterminate (permanent) 37 63 234

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 247
2018 Indeterminate (permanent) 16 84 234

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 247
2018 Indeterminate (permanent) 5 95 234

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 19 81 247
2018 Indeterminate (permanent) 20 80 234

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 247
2018 Indeterminate (permanent) 3 97 234

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 247
2018 Indeterminate (permanent) 10 90 234

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 247
2018 Indeterminate (permanent) 9 91 234

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 247
2018 Indeterminate (permanent) 11 89 234

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 46 54 247
2018 Indeterminate (permanent) 41 59 234

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 210
2018 Indeterminate (permanent) 4 96 211

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 210
2018 Indeterminate (permanent) 13 87 211

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 210
2018 Indeterminate (permanent) 3 97 211

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 210

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 5 95 211

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 210
2018 Indeterminate (permanent) 4 96 211

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 210
2018 Indeterminate (permanent) 8 92 211

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 210
2018 Indeterminate (permanent) 7 93 211

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 210
2018 Indeterminate (permanent) 8 92 211

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 25 75 210
2018 Indeterminate (permanent) 23 77 211

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 210
2018 Indeterminate (permanent) 7 93 211

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 41 59 210
2018 Indeterminate (permanent) 38 62 211

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 67 33 210
2018 Indeterminate (permanent) 61 39 211

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 210
2018 Indeterminate (permanent) 4 96 211

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 210
2018 Indeterminate (permanent) 13 87 211

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 3526
2019 Term 6 94 147

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 15 22 4 4 31 7 52 13 3534
2019 Term 25 11 16 0 2 32 14 68 3 148
2019 Casual 18 9 15 0 4 31 23 60 8 56
2019 Student 24 9 9 0 0 37 20 78 0 95
2018 Indeterminate (permanent) 17 17 26 3 3 28 5 51 10 3353
2018 Term 30 13 16 1 2 29 9 70 5 106
2018 Casual 30 16 11 1 2 32 8 76 5 77
2018 Student 24 9 12 0 0 40 15 74 0 75
2017 Indeterminate (permanent) 16 18 22 3 3 32 7 54 9 3587
2017 Term 18 13 8 2 0 43 16 75 5 98
2017 Casual 22 14 11 0 1 33 18 74 3 87
2017 Student 24 7 11 3 0 34 22 69 7 105
2014 Indeterminate (permanent) 15 15 22 3 4 34 7 52 12 3241
2014 Term 25 13 17 3 1 30 11 65 7 82
2014 Casual 27 8 15 0 3 29 19 67 5 74
2014 Student 33 6 9 2 0 32 19 77 4 53

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 28 19 4 3 12 1 70 9 3527
2019 Term 45 21 12 1 2 14 5 82 3 148
2019 Casual 38 19 11 2 4 22 4 76 8 55
2019 Student 45 22 7 1 0 19 6 89 1 96
2018 Indeterminate (permanent) 29 29 22 4 3 11 1 67 8 3351
2018 Term 44 26 14 1 2 13 1 80 3 106
2018 Casual 44 19 7 2 2 25 0 85 6 76
2018 Student 41 23 8 3 0 21 4 86 4 75
2017 Indeterminate (permanent) 28 31 19 4 3 14 2 70 7 3581
2017 Term 35 29 7 0 0 23 5 90 0 98
2017 Casual 38 23 6 1 1 23 8 88 3 87
2017 Student 34 23 13 0 1 16 12 80 1 105
2014 Indeterminate (permanent) 26 28 20 3 3 17 2 67 8 3241
2014 Term 40 27 14 4 1 14 0 77 6 82
2014 Casual 42 17 12 0 3 16 11 79 4 73
2014 Student 47 17 9 0 0 21 6 87 0 53
2011 Indeterminate (permanent) 33 35 16 4 3 9 0 75 8 3902
2011 Term 44 30 12 1 1 12 1 84 2 152
2011 Casual 53 20 8 4 0 15 0 86 5 25
2011 Student 48 18 8 3 0 23 0 86 3 38

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 15 85 3535
2019 Term 13 87 147
2019 Student 11 89 95
2017 Indeterminate (permanent) 15 85 3579
2017 Term 11 89 97
2017 Casual 6 94 87
2017 Student 7 93 105
2014 Indeterminate (permanent) 14 86 3239
2014 Term 6 94 82
2014 Casual 11 89 73
2014 Student 11 89 53

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 79 21 542
2019 Term 90 10 18
2017 Indeterminate (permanent) 77 23 533
2017 Term 88 12 10
2014 Indeterminate (permanent) 73 27 442

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 33 7 11 4 1 1 77 15 423
2019 Term 47 48 0 0 5 0 0 95 5 16
2017 Indeterminate (permanent) 49 34 6 8 2 1 0 84 10 411
2014 Indeterminate (permanent) 51 33 7 5 2 1 2 86 7 323
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 21 9 3 5 1 0 83 8 3539
2019 Term 67 19 6 4 2 1 0 87 6 146
2019 Student 75 16 2 3 2 2 0 93 5 96
2018 Indeterminate (permanent) 56 25 10 4 4 1 0 82 8 3346
2018 Term 66 23 2 5 4 0 1 90 9 104
2018 Casual 59 29 5 0 2 4 1 92 2 75
2018 Student 71 21 3 1 1 3 0 95 3 77
2017 Indeterminate (permanent) 56 24 10 4 4 1 0 82 8 3584
2017 Term 64 19 9 0 1 7 0 89 1 98
2017 Casual 70 21 5 0 4 1 0 91 4 87
2017 Student 67 24 6 2 1 0 0 91 3 105

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 44 17 13 5 3 2 64 18 958

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 38 19 9 5 3 0 66 14 3519
2019 Term 27 36 16 10 2 9 0 69 13 148
2019 Student 32 27 14 14 3 10 0 66 19 96
2018 Indeterminate (permanent) 24 39 21 8 4 4 0 65 13 3353
2018 Term 28 39 18 8 2 4 0 70 11 104
2018 Casual 25 29 22 4 5 13 2 64 11 77
2018 Student 19 34 19 13 3 12 0 60 18 77
2017 Indeterminate (permanent) 16 34 23 11 8 8 0 55 21 3584
2017 Term 22 30 17 9 4 15 2 63 16 98
2017 Casual 17 16 18 12 5 29 3 48 25 87
2017 Student 18 28 13 16 8 16 1 55 28 105

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 36 19 13 8 2 0 60 21 3530
2019 Term 32 38 16 8 2 4 0 72 11 148
2019 Student 34 42 11 9 0 3 0 78 10 96
2018 Indeterminate (permanent) 22 37 20 12 7 2 0 60 19 3358
2018 Term 29 44 11 8 4 4 0 76 13 105
2018 Casual 30 42 12 5 4 6 0 78 9 77
2018 Student 38 32 17 4 1 8 0 76 6 77
2017 Indeterminate (permanent) 16 39 20 14 9 3 0 56 23 3578
2017 Term 29 41 13 8 3 5 0 74 12 98
2017 Casual 29 38 19 5 0 8 1 74 5 86
2017 Student 31 36 17 8 3 5 0 70 12 105

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 27 20 13 18 0 1 48 31 3535
2019 Term 33 22 22 11 10 0 2 56 21 148
2019 Student 34 27 19 7 11 0 1 62 19 96
2018 Indeterminate (permanent) 20 24 22 14 17 0 1 45 32 3354
2018 Term 24 29 19 12 16 0 0 53 28 106
2018 Casual 28 32 20 9 8 1 1 62 17 76
2018 Student 27 27 27 10 8 0 0 55 18 77
2017 Indeterminate (permanent) 27 27 20 12 12 0 2 56 24 3571
2017 Term 24 26 18 10 14 0 8 54 26 98
2017 Casual 34 19 26 8 9 1 2 55 18 87
2017 Student 35 27 15 10 9 0 4 64 20 105

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 30 26 15 11 0 0 48 26 3530
2019 Term 39 30 21 5 5 0 0 69 10 148
2019 Student 54 26 9 4 4 0 2 82 9 95
2018 Indeterminate (permanent) 15 27 29 17 12 0 1 42 29 3360
2018 Term 26 29 25 14 5 1 0 55 19 106
2018 Casual 30 39 17 9 1 1 4 72 11 76
2018 Student 30 36 27 5 1 0 0 66 6 77
2017 Indeterminate (permanent) 15 28 27 17 12 0 1 43 29 3578
2017 Term 35 23 22 13 4 1 2 60 18 98
2017 Casual 41 26 18 8 1 1 5 71 10 86
2017 Student 35 39 16 4 1 0 4 78 5 104

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 33 22 11 7 0 1 59 18 3521
2019 Term 46 30 15 7 1 0 1 77 8 147
2019 Student 58 21 12 4 3 0 2 81 8 95
2018 Indeterminate (permanent) 21 31 26 13 8 0 1 53 21 3347
2018 Term 41 29 18 4 7 0 0 71 11 105
2018 Casual 44 34 9 8 1 1 3 82 9 75
2018 Student 47 34 13 4 1 0 1 82 5 77
2017 Indeterminate (permanent) 21 31 24 14 8 1 1 53 23 3570
2017 Term 39 27 15 10 3 2 4 70 14 98
2017 Casual 47 20 15 9 0 2 6 73 10 87
2017 Student 55 22 14 3 2 2 3 80 5 105

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 27 23 15 14 0 1 48 29 3516
2019 Term 44 21 14 10 8 1 2 67 19 147
2019 Student 58 19 9 5 3 2 3 81 9 95
2018 Indeterminate (permanent) 18 26 24 17 13 1 1 45 30 3348
2018 Term 23 30 25 10 10 1 0 54 21 106
2018 Casual 42 26 17 9 3 1 2 70 12 76
2018 Student 43 23 19 8 1 1 4 70 10 77
2017 Indeterminate (permanent) 18 24 22 18 16 1 2 42 35 3577
2017 Term 34 31 10 11 7 3 3 69 20 97
2017 Casual 44 18 14 10 1 6 7 71 13 87
2017 Student 45 20 15 8 6 3 3 69 15 105

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 27 12 5 4 0 4 79 9 3522
2019 Term 63 20 10 1 1 0 5 88 2 148
2019 Student 82 11 0 1 0 0 5 99 1 96
2018 Indeterminate (permanent) 44 27 14 5 3 0 5 76 9 3344
2018 Term 56 24 10 1 3 1 5 85 4 106
2018 Casual 70 12 5 3 0 2 7 90 4 76
2018 Student 63 18 8 3 0 0 8 89 3 76
2017 Indeterminate (permanent) 42 29 13 5 4 1 7 76 10 3566
2017 Term 63 15 8 3 0 1 10 88 3 97
2017 Casual 53 15 4 2 1 4 21 90 5 87
2017 Student 58 16 5 2 2 3 15 89 5 104

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 31 19 9 7 0 1 64 17 3529
2019 Term 55 23 15 2 5 0 1 78 7 147
2019 Student 48 29 14 5 1 0 2 80 6 95
2018 Indeterminate (permanent) 31 29 21 10 7 0 1 61 18 3359
2018 Term 47 25 17 6 5 0 0 72 11 106
2018 Casual 47 33 10 2 8 0 0 80 10 75
2018 Student 41 30 20 4 4 0 1 72 8 76
2017 Indeterminate (permanent) 29 32 20 11 6 0 1 62 18 3576
2017 Term 48 31 16 2 1 0 1 80 3 97
2017 Casual 45 24 16 5 5 3 3 73 10 87
2017 Student 46 26 15 6 4 0 3 74 11 105

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 38 19 9 6 0 1 66 15 3518
2019 Term 33 38 15 8 3 0 2 73 11 147
2019 Student 53 27 11 4 3 1 1 82 8 95
2018 Indeterminate (permanent) 23 37 23 10 5 1 1 61 15 3349
2018 Term 30 35 23 6 3 2 1 67 9 106
2018 Casual 38 27 13 9 1 3 8 73 12 77
2018 Student 45 31 16 3 3 1 1 79 5 77
2017 Indeterminate (permanent) 26 35 22 11 5 1 1 62 16 3571
2017 Term 37 40 11 6 2 1 3 80 9 96
2017 Casual 53 18 10 9 1 1 7 78 11 87
2017 Student 46 26 15 5 3 1 5 76 8 104

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 35 24 13 7 0 1 55 21 3522
2019 Term 43 29 16 7 3 0 1 73 11 146
2019 Student 45 31 14 6 3 1 0 77 9 96
2018 Indeterminate (permanent) 19 33 26 14 7 1 1 52 21 3354
2018 Term 29 39 13 14 4 0 1 68 18 106
2018 Casual 35 37 10 6 4 4 4 79 10 77
2018 Student 35 32 23 5 3 0 1 68 8 77
2017 Indeterminate (permanent) 19 33 25 14 8 1 1 52 23 3570
2017 Term 40 37 12 9 1 0 1 77 10 97
2017 Casual 49 17 16 7 1 2 7 73 9 87
2017 Student 46 26 16 5 1 2 4 77 6 105

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 33 21 12 8 0 1 59 20 3517
2019 Term 39 30 16 9 5 0 1 70 14 147
2019 Student 33 30 19 10 7 0 0 64 18 96
2018 Indeterminate (permanent) 22 34 22 13 7 1 1 57 21 3346
2018 Term 30 32 23 11 3 0 1 63 14 105
2018 Casual 32 39 14 7 5 1 2 73 13 76
2018 Student 39 27 19 10 4 0 0 66 14 77
2017 Indeterminate (permanent) 24 33 21 12 8 1 1 58 20 3575
2017 Term 37 33 17 9 2 0 2 72 11 97
2017 Casual 41 26 16 6 4 1 6 72 11 87
2017 Student 35 31 21 7 5 0 2 67 12 105

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 27 14 8 6 0 1 72 15 3515
2019 Term 61 20 11 5 1 0 1 82 6 146
2019 Student 59 26 7 3 4 0 0 85 7 96

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 32 20 11 6 0 1 63 17 3508
2019 Term 41 35 15 5 2 1 1 77 8 146
2019 Student 55 26 10 5 3 0 0 81 8 96
2018 Indeterminate (permanent) 24 31 24 13 7 0 1 55 20 3337
2018 Term 27 35 23 13 1 0 1 63 14 106
2018 Casual 35 36 17 3 5 1 3 74 8 77
2018 Student 34 35 16 12 4 0 0 69 16 77
2017 Indeterminate (permanent) 24 33 22 12 7 1 2 58 19 3570
2017 Term 40 30 17 8 1 0 3 72 10 96
2017 Casual 34 30 18 8 1 1 7 70 10 87
2017 Student 38 34 15 6 4 1 2 75 10 105

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 26 13 5 3 0 1 79 8 3509
2019 Term 62 20 8 5 2 1 2 85 7 147
2019 Student 71 21 5 3 0 0 0 92 3 96
2018 Indeterminate (permanent) 51 26 12 5 4 0 2 79 8 3333
2018 Term 59 20 15 3 2 0 1 80 5 105
2018 Casual 67 19 3 4 2 1 5 91 6 75
2018 Student 65 19 12 1 1 0 1 85 3 75
2017 Indeterminate (permanent) 53 25 12 5 3 0 2 79 8 3578
2017 Term 63 22 8 2 2 0 2 88 4 98
2017 Casual 68 17 7 1 1 0 6 90 2 87
2017 Student 67 14 9 3 2 0 4 85 5 105

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 71 13 5 2 2 1 6 90 4 3513
2019 Term 74 10 4 3 1 0 7 91 5 144
2019 Student 85 4 4 3 0 0 3 92 3 96
2018 Indeterminate (permanent) 67 16 6 3 2 1 5 88 5 3338
2018 Term 76 13 3 1 1 1 5 94 2 106
2018 Casual 70 19 1 0 0 1 9 99 0 77
2018 Student 70 13 7 4 0 1 5 89 4 76

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 70 12 6 4 5 1 2 85 9 3526
2019 Term 78 8 2 4 3 1 4 91 8 147
2019 Student 93 2 2 0 1 0 2 97 1 95
2018 Indeterminate (permanent) 67 15 7 3 4 1 3 86 7 3342
2018 Term 72 14 2 4 6 1 2 88 10 106
2018 Casual 73 12 1 3 3 1 6 92 6 77
2018 Student 86 4 4 1 0 1 4 94 1 76
2017 Indeterminate (permanent) 69 14 7 4 3 1 3 86 7 3577
2017 Term 80 10 5 0 0 1 3 94 0 98
2017 Casual 83 3 3 1 4 0 6 91 5 86
2017 Student 85 6 2 3 1 0 4 94 4 105

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 54 27 11 4 3 0 1 82 7 3509
2019 Term 65 18 6 4 3 0 4 86 7 148
2019 Student 71 21 7 0 1 0 0 92 1 96
2018 Indeterminate (permanent) 52 28 11 4 3 0 1 82 7 3358
2018 Term 58 21 10 3 5 1 1 81 9 106
2018 Casual 76 13 3 2 3 0 3 92 5 77
2018 Student 77 13 8 1 1 0 0 90 3 77
2017 Indeterminate (permanent) 54 28 10 4 3 0 2 83 6 3575
2017 Term 69 21 7 0 1 0 2 92 1 97
2017 Casual 74 15 3 2 1 0 5 94 4 86
2017 Student 74 13 5 2 2 0 4 91 4 104

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 18 9 5 6 0 1 79 11 3512
2019 Term 71 16 5 4 2 0 3 89 6 146
2019 Student 81 8 4 1 5 0 0 89 6 95
2018 Indeterminate (permanent) 55 21 12 6 5 0 1 77 11 3347
2018 Term 60 20 8 3 7 1 1 82 10 105
2018 Casual 79 11 6 2 2 0 0 90 4 76
2018 Student 80 7 4 5 3 0 1 88 8 76
2017 Indeterminate (permanent) 58 21 9 5 5 0 2 81 10 3577
2017 Term 77 16 5 0 0 0 2 95 0 97
2017 Casual 82 8 6 0 0 0 5 94 0 87
2017 Student 80 7 4 3 2 1 4 91 5 104

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 13 5 2 1 0 24 89 4 3493
2019 Term 69 7 2 1 2 1 20 95 3 146
2019 Student 80 1 1 0 0 0 18 99 0 93
2018 Indeterminate (permanent) 50 13 6 2 1 0 28 87 4 3332
2018 Term 59 2 3 0 1 0 34 93 1 105
2018 Casual 71 1 1 2 0 1 24 96 2 77
2018 Student 72 0 1 1 0 0 25 96 2 75
2017 Indeterminate (permanent) 52 13 5 2 1 0 26 88 5 3576
2017 Term 65 8 2 1 1 0 23 95 3 98
2017 Casual 68 1 1 1 0 1 28 97 2 85
2017 Student 75 3 0 0 1 0 21 99 1 104

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 21 8 2 1 0 3 88 3 3506
2019 Term 74 14 4 2 1 0 5 93 3 148
2019 Student 86 9 3 0 0 0 1 97 0 96
2018 Indeterminate (permanent) 59 23 9 2 2 0 5 87 4 3339
2018 Term 61 14 10 3 0 0 12 86 3 106
2018 Casual 78 11 0 4 0 0 7 96 4 77
2018 Student 78 9 5 1 1 0 5 92 3 77
2017 Indeterminate (permanent) 62 21 8 2 1 1 6 88 4 3558
2017 Term 69 14 6 2 0 0 8 91 3 98
2017 Casual 73 13 0 1 0 1 11 99 1 85
2017 Student 80 8 6 1 1 1 4 92 2 105

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 76 14 4 1 1 0 3 93 3 3519
2019 Term 31 21 16 11 20 0 2 53 32 148
2019 Student 67 13 8 7 4 0 1 80 12 96
2018 Indeterminate (permanent) 72 16 5 2 1 1 3 92 3 3351
2018 Term 23 13 21 13 30 0 1 36 43 106
2018 Casual 29 21 17 11 21 0 0 50 33 77
2018 Student 52 10 8 16 10 0 4 65 27 77
2017 Indeterminate (permanent) 71 17 5 2 1 0 4 91 3 3575
2017 Term 28 21 21 14 13 1 2 50 28 98
2017 Casual 34 11 16 18 13 0 7 49 33 86
2017 Student 58 10 15 6 5 2 5 73 11 105

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 27 12 4 2 0 2 82 6 3518
2019 Term 61 27 7 2 0 1 2 91 2 148
2019 Student 55 29 13 2 1 0 0 84 3 96
2018 Indeterminate (permanent) 47 32 13 4 2 0 3 81 6 3348
2018 Term 54 23 17 4 1 0 2 78 5 105
2018 Casual 59 22 12 7 0 0 0 81 7 77
2018 Student 52 26 13 5 3 0 1 79 8 77
2017 Indeterminate (permanent) 51 30 12 3 2 0 2 83 5 3576
2017 Term 61 24 9 3 0 0 3 87 3 98
2017 Casual 64 15 10 0 5 1 4 84 5 85
2017 Student 63 19 8 4 2 1 4 86 6 105

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 36 33 12 4 0 0 51 16 3537
2019 Term 23 39 32 5 1 0 0 62 6 147
2019 Student 31 43 22 2 2 0 0 74 4 96
2018 Indeterminate (permanent) 12 33 38 12 4 0 0 46 17 3366
2018 Term 15 41 34 7 3 0 0 56 10 106
2018 Casual 27 37 25 7 4 0 0 64 11 77
2018 Student 36 37 25 3 0 0 0 72 3 76
2017 Indeterminate (permanent) 11 32 39 13 5 0 0 43 18 3588
2017 Term 20 43 27 7 0 1 1 65 7 98
2017 Casual 23 37 33 3 1 0 2 62 5 87
2017 Student 29 47 20 4 0 0 1 76 4 105

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 18 38 24 10 0 0 35 27 3503
2019 Term 2 16 36 25 21 0 1 46 18 145
2019 Student 5 8 40 25 22 0 0 47 14 96
2018 Indeterminate (permanent) 9 19 39 23 10 0 0 33 28 3338
2018 Term 4 19 33 26 16 0 1 43 23 105
2018 Casual 1 9 31 38 21 0 0 59 10 77
2018 Student 3 9 30 34 25 0 0 58 12 77
2017 Indeterminate (permanent) 7 19 40 23 10 0 0 33 27 3577
2017 Term 2 8 39 29 22 0 0 51 10 96
2017 Casual 6 1 31 34 27 0 1 62 7 87
2017 Student 5 5 30 29 29 2 1 59 9 105
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 32 21 11 12 2 1 22 78 3530
2019 Term 35 32 24 2 5 1 1 36 64 148
2019 Student 38 30 15 7 6 2 2 39 61 96
2018 Indeterminate (permanent) 28 26 20 11 11 2 1 29 71 3361
2018 Term 39 25 11 11 9 4 1 40 60 106
2018 Casual 46 12 17 12 4 5 4 50 50 77
2018 Student 38 22 22 6 5 5 1 40 60 77
2017 Indeterminate (permanent) 36 27 17 8 6 5 1 38 62 3588
2017 Term 28 20 18 17 10 6 1 30 70 98
2017 Casual 33 26 9 9 9 11 2 38 62 87
2017 Student 44 11 18 8 1 9 10 53 47 105

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 62 38 2701
2019 Term 76 24 93
2019 Student 70 30 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 33 67 2670
2019 Term 48 52 88
2019 Student 64 36 55
2018 Indeterminate (permanent) 25 75 2330
2018 Term 39 61 61
2018 Casual 42 58 34
2018 Student 64 36 42

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 17 14 11 12 1 6 60 25 3501
2019 Term 45 13 17 6 8 1 10 65 16 144
2019 Student 53 18 9 1 1 0 18 86 3 95
2018 Indeterminate (permanent) 42 15 14 10 11 1 7 62 22 3356
2018 Term 42 19 13 9 8 0 8 67 19 105
2018 Casual 42 19 2 10 8 2 17 75 23 77
2018 Student 45 17 9 3 5 6 14 79 10 77

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 18 19 18 29 2 7 28 52 2672
2019 Term 22 17 17 12 12 5 15 49 31 90
2019 Student 20 27 11 18 7 5 11 57 30 55
2018 Indeterminate (permanent) 7 16 18 18 31 2 8 25 55 2339
2018 Term 9 23 26 18 19 0 5 33 39 61
2018 Casual 13 22 22 25 5 6 7 40 34 34
2018 Student 29 29 12 14 14 0 2 59 29 42
2017 Indeterminate (permanent) 7 18 20 16 22 3 14 30 46 2084
2017 Term 26 21 15 9 12 4 12 56 26 64
2017 Casual 22 25 9 16 17 6 4 53 37 47
2017 Student 28 41 8 12 3 5 3 75 17 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 4 12 16 17 37 2 11 18 63 2674
2019 Term 13 12 19 14 23 7 11 31 46 89
2019 Student 13 19 8 25 19 6 11 39 52 53
2018 Indeterminate (permanent) 4 10 16 17 42 2 9 15 67 2335
2018 Term 6 18 20 15 35 1 5 25 54 60
2018 Casual 4 4 31 35 23 3 0 8 60 35
2018 Student 12 17 14 21 24 2 10 32 51 42
2017 Indeterminate (permanent) 3 11 17 16 34 4 16 17 62 2087
2017 Term 8 14 8 19 40 4 8 25 67 64
2017 Casual 11 14 17 24 19 6 8 29 50 47
2017 Student 10 29 12 10 26 8 5 45 41 41
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