2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	50	8	7	4	0	81	11	183
2019	CS-01	22	53	6	16	3	0	75	19	32
2019	CS-02	37	41	10	8	5	0	78	13	63
2019	CS-03	27	61	9	0	4	0	88	4	56
2018	CS	33	42	10	10	4	1	76	14	140
2018	CS-01	50	25	13	8	4	0	75	13	24
2018	CS-02	29	38	13	18	2	0	67	20	45
2018	CS-03	28	52	9	2	7	2	82	9	46
2017	CS	32	46	10	4	9	0	77	13	151
2017	CS-01	30	52	4	4	9	0	83	13	23
2017	CS-02	30	44	14	2	10	0	74	12	50
2017	CS-03	32	45	7	5	11	0	77	16	56
2017	CS-04	34	44	16	5	0	0	78	5	18
2014	CS	39	47	6	4	4	1	86	7	139
2014	CS-01	44	36	8	8	4	0	80	12	25
2014	CS-02	33	42	13	4	7	0	76	11	45
2014	CS-03	32	60	2	2	2	2	93	4	47
2014	CS-04	63	37	0	0	0	0	100	0	19
2011	CS	41	39	9	4	6	0	81	10	181
2011	CS-01	45	34	11	3	8	0	79	11	38
2011	CS-02	33	40	14	3	10	0	73	13	63
2011	CS-03	44	42	5	5	3	0	86	8	59
2011	CS-04	59	35	6	0	0	0	94	0	17
2008	CS	40	41	7	7	5	0	81	12	135
2008	CS-01	41	41	0	7	11	0	81	19	27
2008	CS-02	30	48	11	4	7	0	78	11	46
2008	CS-03	46	39	12	0	2	0	85	2	41
2008	CS-04	47	40	0	13	0	0	87	13	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	45	14	6	4	1	76	10	184
2019	CS-01	25	53	9	3	6	3	81	10	32
2019	CS-02	35	41	13	8	3	0	76	11	63
2019	CS-03	25	47	18	5	5	0	72	11	57
2018	CS	31	45	12	6	6	0	76	11	140
2018	CS-01	38	38	8	4	13	0	75	17	24
2018	CS-02	24	40	24	7	4	0	64	11	45
2018	CS-03	30	52	7	9	2	0	83	11	46
2017	CS	22	38	17	13	10	0	60	23	151
2017	CS-01	26	39	9	17	9	0	65	26	23
2017	CS-02	22	38	12	12	16	0	60	28	50
2017	CS-03	18	39	22	13	9	0	57	22	56
2017	CS-04	29	38	16	16	0	0	67	16	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	43	9	0	1	1	90	1	183
2019	CS-01	41	50	6	0	0	3	94	0	32
2019	CS-02	51	33	14	0	2	0	84	2	63
2019	CS-03	46	47	7	0	0	0	93	0	57
2018	CS	46	40	9	3	2	0	86	5	138
2018	CS-01	58	33	0	0	8	0	92	8	24
2018	CS-02	42	42	13	2	0	0	84	2	45
2018	CS-03	43	36	16	5	0	0	80	5	44
2017	CS	50	36	7	3	4	0	86	7	151
2017	CS-01	48	35	9	0	9	0	83	9	23
2017	CS-02	50	36	6	4	4	0	86	8	50
2017	CS-03	48	38	5	5	4	0	86	9	56
2017	CS-04	56	38	5	0	0	0	95	0	18
2014	CS	68	25	3	2	1	0	94	4	139
2014	CS-01	64	28	4	4	0	0	92	4	25
2014	CS-02	56	33	4	4	2	0	89	7	45
2014	CS-03	72	23	2	0	2	0	96	2	47
2014	CS-04	95	5	0	0	0	0	100	0	19
2011	CS	61	30	6	2	1	1	91	3	181
2011	CS-01	61	26	8	5	0	0	87	5	38
2011	CS-02	53	31	9	3	3	0	84	6	64
2011	CS-03	60	36	2	0	0	2	98	0	58
2011	CS-04	82	18	0	0	0	0	100	0	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	50	9	4	3	0	85	7	184
2019	CS-01	38	38	16	6	3	0	75	9	32
2019	CS-02	43	43	6	5	3	0	86	8	63
2019	CS-03	28	60	9	2	2	0	88	4	57
2018	CS	40	39	12	5	3	1	80	8	140
2018	CS-01	50	33	4	4	8	0	83	13	24
2018	CS-02	33	40	20	7	0	0	73	7	45
2018	CS-03	39	39	13	4	2	2	80	7	46
2017	CS	34	43	13	5	5	0	77	10	151
2017	CS-01	39	43	4	4	9	0	83	13	23
2017	CS-02	34	38	14	10	4	0	72	14	50
2017	CS-03	28	45	18	4	5	0	73	9	56
2017	CS-04	45	49	5	0	0	0	95	0	18
2014	CS	52	34	8	4	2	0	86	6	139
2014	CS-01	52	36	8	0	4	0	88	4	25
2014	CS-02	42	33	16	7	2	0	76	9	45
2014	CS-03	45	45	2	6	2	0	89	9	47
2014	CS-04	89	11	0	0	0	0	100	0	19
2011	CS	46	37	9	7	2	0	83	8	182
2011	CS-01	53	29	11	8	0	0	82	8	38
2011	CS-02	34	39	14	8	5	0	73	13	64
2011	CS-03	49	41	3	7	0	0	90	7	59
2011	CS-04	65	29	6	0	0	0	94	0	17
2008	CS	45	40	6	4	4	0	85	9	136
2008	CS-01	41	41	4	0	15	0	81	15	27
2008	CS-02	33	54	4	4	4	0	87	9	46
2008	CS-03	57	31	7	5	0	0	88	5	42
2008	CS-04	53	40	7	0	0	0	93	0	15

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	35	17	7	3	1	73	10	181
2019	CS-01	53	28	13	0	0	6	87	0	32
2019	CS-02	38	34	20	3	5	0	72	8	61
2019	CS-03	26	42	16	11	5	0	68	16	57
2018	CS	37	31	20	6	4	1	69	10	139
2018	CS-01	54	21	21	0	4	0	75	4	24
2018	CS-02	34	25	25	11	5	0	59	16	44
2018	CS-03	26	39	24	7	2	2	67	9	46
2017	CS	29	28	25	9	9	1	57	17	151
2017	CS-01	39	22	30	0	9	0	61	9	23
2017	CS-02	30	22	28	8	12	0	52	20	50
2017	CS-03	18	38	27	9	7	2	56	16	56
2017	CS-04	51	27	11	11	0	0	78	11	18
2014	CS	47	36	11	2	4	0	83	6	139
2014	CS-01	44	48	4	0	4	0	92	4	25
2014	CS-02	40	27	20	4	9	0	67	13	45
2014	CS-03	45	45	9	0	2	0	89	2	47
2014	CS-04	74	21	5	0	0	0	95	0	19
2011	CS	44	34	15	3	3	1	78	7	181
2011	CS-01	49	32	8	8	3	0	81	11	37
2011	CS-02	36	30	22	3	8	2	67	11	64
2011	CS-03	46	37	15	2	0	0	83	2	59
2011	CS-04	47	41	12	0	0	0	88	0	17

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	35	14	11	2	1	73	13	183
2019	CS-01	47	31	16	3	0	3	81	3	32
2019	CS-02	40	32	16	10	3	0	71	13	63
2019	CS-03	27	45	11	14	4	0	71	18	56
2018	CS	36	32	18	8	5	1	69	13	137
2018	CS-01	57	26	13	0	4	0	83	4	23
2018	CS-02	30	26	21	19	5	0	56	23	43
2018	CS-03	24	41	22	7	4	2	67	11	46
2017	CS	30	28	24	11	7	1	58	18	151
2017	CS-01	43	22	17	13	4	0	65	17	23
2017	CS-02	30	20	26	16	8	0	50	24	50
2017	CS-03	18	39	27	7	9	0	57	16	56
2017	CS-04	51	27	11	11	0	0	78	11	18
2014	CS	46	39	6	5	3	1	86	8	139
2014	CS-01	44	44	0	8	4	0	88	12	25
2014	CS-02	40	33	11	9	4	2	75	14	45
2014	CS-03	43	49	4	2	2	0	91	4	47
2014	CS-04	74	21	5	0	0	0	95	0	19
2011	CS	46	32	13	5	4	0	78	9	182
2011	CS-01	50	29	8	8	5	0	79	13	38
2011	CS-02	38	30	20	5	8	0	67	13	64
2011	CS-03	44	41	12	3	0	0	85	3	59
2011	CS-04	65	29	6	0	0	0	94	0	17
2008	CS	45	38	9	6	3	0	82	9	136
2008	CS-01	52	22	15	7	4	0	74	11	27
2008	CS-02	33	48	9	7	4	0	80	11	46
2008	CS-03	45	43	7	5	0	0	88	5	42
2008	CS-04	67	20	7	0	7	0	87	7	15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	27	18	8	5	7	1	65	15	184
2019	CS-01	28	34	19	3	0	16	0	74	4	32
2019	CS-02	43	21	19	5	8	5	0	67	13	63
2019	CS-03	26	35	14	9	9	5	2	66	19	57
2018	CS	37	22	15	17	8	2	0	60	25	139
2018	CS-01	58	8	8	13	13	0	0	67	25	24
2018	CS-02	30	16	18	25	9	2	0	47	35	44
2018	CS-03	30	30	15	15	4	4	0	64	20	46
2017	CS	24	30	20	11	12	3	0	55	24	151
2017	CS-01	26	26	17	13	13	4	0	55	27	23
2017	CS-02	22	30	18	10	20	0	0	52	30	50
2017	CS-03	22	35	25	9	7	2	0	58	16	56
2017	CS-04	34	22	16	16	0	11	0	63	18	18
2014	CS	40	25	18	9	5	3	0	67	14	139
2014	CS-01	44	16	24	12	4	0	0	60	16	25
2014	CS-02	25	24	27	7	11	7	0	52	19	45
2014	CS-03	43	38	11	6	2	0	0	81	9	47
2014	CS-04	68	11	11	11	0	0	0	79	11	19
2011	CS	45	21	13	8	10	3	1	68	18	182
2011	CS-01	47	24	5	13	8	3	0	73	22	38
2011	CS-02	33	22	17	11	16	2	0	56	27	64
2011	CS-03	51	20	14	2	8	5	0	75	11	59
2011	CS-04	53	18	18	0	0	6	6	80	0	17
2008	CS	39	31	16	4	7	3	0	72	11	136
2008	CS-01	52	11	15	7	11	4	0	65	19	27
2008	CS-02	28	30	26	4	7	4	0	61	11	46
2008	CS-03	36	48	10	5	2	0	0	83	7	42
2008	CS-04	53	27	7	0	7	7	0	86	7	15

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	26	15	1	1	1	3	82	2	183
2019	CS-01	25	31	28	3	3	6	3	62	7	32
2019	CS-02	54	22	17	0	0	0	6	81	0	63
2019	CS-03	47	37	12	0	2	0	2	86	2	57

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	30	12	3	1	3	0	83	4	184
2019	CS-01	38	41	6	9	3	3	0	81	13	32
2019	CS-02	49	27	17	3	2	2	0	77	5	63
2019	CS-03	53	32	11	2	0	4	0	87	2	57
2018	CS	49	30	11	4	4	1	1	81	8	140
2018	CS-01	63	17	13	4	4	0	0	79	8	24
2018	CS-02	38	29	18	9	4	0	2	68	14	45
2018	CS-03	43	43	7	0	4	2	0	89	4	46
2017	CS	46	24	14	11	5	0	0	70	16	151
2017	CS-01	48	30	9	4	9	0	0	78	13	23
2017	CS-02	48	24	14	10	4	0	0	72	14	50
2017	CS-03	41	25	14	14	5	0	0	66	20	56
2017	CS-04	56	5	27	11	0	0	0	62	11	18
2014	CS	55	22	14	4	3	1	0	78	7	139
2014	CS-01	52	16	20	8	4	0	0	68	12	25
2014	CS-02	51	24	18	4	2	0	0	76	7	45
2014	CS-03	51	28	11	4	4	2	0	80	9	47
2014	CS-04	79	16	5	0	0	0	0	95	0	19
2011	CS	43	32	10	8	5	1	0	76	13	182
2011	CS-01	45	26	13	13	3	0	0	71	16	38
2011	CS-02	38	36	13	6	8	0	0	73	14	64
2011	CS-03	41	37	8	7	5	2	0	79	12	59
2011	CS-04	65	24	0	12	0	0	0	88	12	17
2008	CS	46	32	10	6	7	0	0	78	13	136
2008	CS-01	52	26	7	7	7	0	0	78	15	27
2008	CS-02	39	28	20	4	9	0	0	67	13	46
2008	CS-03	40	43	5	10	2	0	0	83	12	42
2008	CS-04	67	20	0	0	13	0	0	87	13	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	30	11	7	2	2	1	79	9	184
2019	CS-01	31	38	16	9	3	3	0	71	13	32
2019	CS-02	51	25	13	3	3	2	3	80	7	63
2019	CS-03	44	33	11	9	2	2	0	79	11	57
2018	CS	44	36	9	6	4	1	0	81	10	138
2018	CS-01	54	25	8	13	0	0	0	79	13	24
2018	CS-02	36	36	14	7	7	0	0	73	14	44
2018	CS-03	36	49	9	2	4	0	0	84	7	45
2017	CS	46	25	12	13	5	0	0	71	17	151
2017	CS-01	48	30	4	9	9	0	0	78	17	23
2017	CS-02	52	22	8	16	2	0	0	74	18	50
2017	CS-03	41	25	18	11	5	0	0	66	16	56
2017	CS-04	40	27	16	16	0	0	0	67	16	18
2014	CS	55	27	9	5	4	0	0	81	9	139
2014	CS-01	44	24	16	8	8	0	0	68	16	25
2014	CS-02	53	33	7	4	2	0	0	87	7	45
2014	CS-03	53	26	9	6	6	0	0	79	13	47
2014	CS-04	74	21	5	0	0	0	0	95	0	19
2011	CS	49	30	8	7	6	0	1	79	13	181
2011	CS-01	45	29	11	8	5	0	3	76	14	38
2011	CS-02	39	34	8	11	8	0	0	73	19	64
2011	CS-03	55	29	7	3	5	0	0	84	9	58
2011	CS-04	65	24	6	6	0	0	0	88	6	17
2008	CS	40	40	5	7	6	1	0	81	13	136
2008	CS-01	41	37	7	4	7	4	0	81	12	27
2008	CS-02	33	39	11	11	7	0	0	72	17	46
2008	CS-03	40	50	0	7	2	0	0	90	10	42
2008	CS-04	60	27	0	7	7	0	0	87	13	15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	29	9	5	2	1	0	85	7	184
2019	CS-01	38	38	9	13	3	0	0	75	16	32
2019	CS-02	52	29	11	6	2	0	0	81	8	63
2019	CS-03	54	33	7	2	2	2	0	89	4	57
2018	CS	49	27	13	5	6	1	0	76	11	140
2018	CS-01	58	17	13	8	4	0	0	75	13	24
2018	CS-02	40	22	20	9	9	0	0	62	18	45
2018	CS-03	48	35	11	2	4	0	0	83	7	46
2017	CS	50	25	12	9	4	1	0	75	13	149
2017	CS-01	50	32	9	0	9	0	0	82	9	22
2017	CS-02	56	18	12	10	4	0	0	74	14	50
2017	CS-03	42	27	16	13	2	0	0	69	15	55
2017	CS-04	56	33	0	5	5	0	0	89	11	18
2014	CS	58	23	13	1	4	0	1	82	5	139
2014	CS-01	52	20	16	4	8	0	0	72	12	25
2014	CS-02	51	29	13	2	4	0	0	80	7	45
2014	CS-03	57	23	15	0	2	0	2	83	2	47
2014	CS-04	84	16	0	0	0	0	0	100	0	19

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	35	16	7	3	10	0	71	11	184
2019	CS-01	38	28	9	6	6	13	0	75	14	32
2019	CS-02	37	30	17	5	2	10	0	74	7	63
2019	CS-03	18	39	21	5	4	14	0	65	10	57
2018	CS	33	32	19	6	4	4	0	68	11	139
2018	CS-01	42	29	21	0	4	4	0	74	4	24
2018	CS-02	36	22	24	9	4	4	0	60	14	45
2018	CS-03	22	41	22	4	4	7	0	67	9	46
2017	CS	24	32	21	9	9	5	0	59	19	151
2017	CS-01	39	30	13	0	9	9	0	76	10	23
2017	CS-02	32	24	22	8	12	2	0	57	20	50
2017	CS-03	11	41	23	11	9	5	0	55	21	56
2017	CS-04	23	38	16	11	5	5	0	65	17	18
2014	CS	37	38	11	5	3	6	0	80	8	139
2014	CS-01	36	44	12	0	4	4	0	83	4	25
2014	CS-02	38	31	13	9	4	4	0	72	14	45
2014	CS-03	36	36	13	6	2	6	0	77	9	47
2014	CS-04	47	42	0	0	0	11	0	100	0	19
2011	CS	32	27	16	11	8	5	1	63	20	182
2011	CS-01	39	26	11	5	11	8	0	71	17	38
2011	CS-02	30	22	17	19	6	6	0	55	27	64
2011	CS-03	24	37	19	8	7	3	2	64	16	59
2011	CS-04	47	18	18	6	6	6	0	69	13	17

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	38	18	12	4	3	0	65	16	184
2019	CS-01	41	28	9	13	6	3	0	71	19	32
2019	CS-02	27	35	17	13	3	5	0	65	17	63
2019	CS-03	14	44	23	11	5	4	0	60	16	57
2018	CS	29	26	23	12	9	1	0	56	21	137
2018	CS-01	46	21	21	8	4	0	0	67	13	24
2018	CS-02	30	20	25	16	9	0	0	50	25	44
2018	CS-03	18	29	29	11	9	4	0	49	21	45
2017	CS	21	31	21	16	10	1	0	52	26	150
2017	CS-01	35	26	26	4	9	0	0	61	13	23
2017	CS-02	28	22	22	12	16	0	0	50	28	50
2017	CS-03	7	39	22	22	9	2	0	47	31	56
2017	CS-04	25	46	17	12	0	0	0	71	12	17
2014	CS	35	37	17	8	2	1	0	73	10	139
2014	CS-01	36	28	20	12	4	0	0	64	16	25
2014	CS-02	36	27	20	11	4	2	0	64	16	45
2014	CS-03	36	36	19	6	0	2	0	74	7	47
2014	CS-04	37	63	0	0	0	0	0	100	0	19
2011	CS	33	30	18	10	7	3	0	64	18	182
2011	CS-01	34	26	18	5	16	0	0	61	21	38
2011	CS-02	36	19	16	17	8	5	0	57	26	64
2011	CS-03	27	37	20	10	2	3	0	67	12	59
2011	CS-04	29	53	18	0	0	0	0	82	0	17
2008	CS	29	32	18	13	7	1	1	63	19	136
2008	CS-01	41	15	30	4	7	0	4	58	12	27
2008	CS-02	24	39	13	13	9	2	0	64	22	46
2008	CS-03	26	31	21	17	5	0	0	57	21	42
2008	CS-04	47	33	7	13	0	0	0	80	13	15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	33	22	16	4	8	0	53	22	183
2019	CS-01	28	31	13	19	3	6	0	63	23	32
2019	CS-02	23	21	26	13	6	11	0	49	22	62
2019	CS-03	7	37	30	14	4	9	0	48	19	57
2018	CS	22	27	24	14	10	3	0	50	24	139
2018	CS-01	38	17	29	4	8	4	0	57	13	24
2018	CS-02	22	22	20	22	11	2	0	45	34	45
2018	CS-03	9	33	35	11	9	4	0	43	20	46
2017	CS	15	28	25	18	12	3	0	44	31	150
2017	CS-01	26	26	26	9	9	4	0	55	18	23
2017	CS-02	18	28	22	12	20	0	0	46	32	50
2017	CS-03	4	32	26	22	11	5	0	38	35	55
2017	CS-04	23	22	27	27	0	0	0	45	27	18
2014	CS	27	44	13	11	2	2	1	73	13	139
2014	CS-01	28	32	20	12	4	4	0	63	17	25
2014	CS-02	36	29	11	16	4	2	2	67	21	45
2014	CS-03	19	57	11	11	0	2	0	78	11	47
2014	CS-04	32	53	16	0	0	0	0	84	0	19
2011	CS	25	29	21	13	6	5	0	58	20	182
2011	CS-01	34	24	13	11	11	8	0	63	23	38
2011	CS-02	22	27	22	17	6	6	0	52	25	64
2011	CS-03	19	37	25	10	5	3	0	58	16	59
2011	CS-04	29	24	29	12	0	6	0	56	13	17
2008	CS	21	32	19	15	7	4	1	56	24	136
2008	CS-01	37	15	26	11	7	0	4	54	19	27
2008	CS-02	17	30	15	22	9	7	0	51	33	46
2008	CS-03	19	33	24	12	7	2	2	55	20	42
2008	CS-04	13	60	7	7	7	7	0	79	14	15

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	32	27	13	9	2	50	22	184
2019	CS-01	22	34	25	9	6	3	58	16	32
2019	CS-02	24	22	27	14	10	3	48	25	63
2019	CS-03	12	28	35	16	7	2	41	23	57
2018	CS	24	29	18	15	12	1	54	28	139
2018	CS-01	38	17	21	13	13	0	54	25	24
2018	CS-02	22	20	22	16	18	2	43	34	45
2018	CS-03	13	46	17	17	4	2	60	22	46
2017	CS	17	30	21	20	13	0	46	32	151
2017	CS-01	22	26	26	17	9	0	48	26	23
2017	CS-02	18	22	22	20	18	0	40	38	50
2017	CS-03	13	34	25	18	11	0	46	29	56
2017	CS-04	18	44	5	22	11	0	62	33	18
2014	CS	37	37	12	10	4	0	74	14	139
2014	CS-01	36	24	20	12	8	0	60	20	25
2014	CS-02	40	31	11	13	4	0	71	18	45
2014	CS-03	36	36	13	11	4	0	72	15	47
2014	CS-04	32	68	0	0	0	0	100	0	19
2011	CS	24	40	16	13	7	1	64	20	182
2011	CS-01	39	16	5	26	11	3	57	38	38
2011	CS-02	16	39	27	11	6	2	56	17	64
2011	CS-03	19	53	14	8	7	0	71	15	59
2011	CS-04	29	47	12	12	0	0	76	12	17
2008	CS	26	33	16	13	10	2	60	23	136
2008	CS-01	37	15	4	22	19	4	54	42	27
2008	CS-02	20	35	20	11	13	2	56	24	46
2008	CS-03	19	43	17	14	5	2	63	20	42
2008	CS-04	40	40	13	0	7	0	80	7	15

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	44	20	6	5	1	0	69	11	184
2019	CS-01	19	41	25	3	9	3	0	61	13	32
2019	CS-02	29	46	14	6	3	2	0	76	10	63
2019	CS-03	19	46	19	11	5	0	0	65	16	57
2018	CS	24	42	19	9	5	1	1	67	14	140
2018	CS-01	25	50	13	8	4	0	0	75	13	24
2018	CS-02	22	33	24	13	4	0	2	57	18	45
2018	CS-03	20	50	15	7	7	2	0	71	13	46
2017	CS	22	36	16	12	13	1	0	59	25	151
2017	CS-01	22	39	4	22	9	4	0	64	32	23
2017	CS-02	26	32	14	10	18	0	0	58	28	50
2017	CS-03	18	39	20	9	14	0	0	57	23	56
2017	CS-04	23	38	22	16	0	0	0	62	16	18
2014	CS	38	35	13	7	7	1	0	74	13	138
2014	CS-01	32	28	12	16	12	0	0	60	28	25
2014	CS-02	32	36	16	7	9	0	0	68	16	44
2014	CS-03	36	43	13	4	2	2	0	80	7	47
2014	CS-04	63	26	11	0	0	0	0	89	0	19
2011	CS	29	38	15	10	8	0	0	67	18	182
2011	CS-01	34	29	13	11	13	0	0	63	24	38
2011	CS-02	27	44	11	13	6	0	0	70	19	64
2011	CS-03	25	41	15	10	8	0	0	66	19	59
2011	CS-04	41	24	35	0	0	0	0	65	0	17

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	49	16	8	3	0	73	11	184
2019	CS-01	25	50	16	3	6	0	75	9	32
2019	CS-02	30	52	10	8	0	0	83	8	63
2019	CS-03	21	47	18	11	4	0	68	14	57
2018	CS	26	45	14	12	4	0	71	16	140
2018	CS-01	46	42	0	4	8	0	88	13	24
2018	CS-02	24	33	22	16	4	0	58	20	45
2018	CS-03	22	57	11	11	0	0	78	11	46
2017	CS	23	44	10	15	7	1	68	22	151
2017	CS-01	35	39	13	4	9	0	74	13	23
2017	CS-02	24	42	6	20	8	0	66	28	50
2017	CS-03	18	50	9	16	7	0	68	23	56
2017	CS-04	23	38	22	16	0	0	62	16	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	33	16	6	2	0	2	76	8	184
2019	CS-01	28	38	19	13	3	0	0	66	16	32
2019	CS-02	44	25	19	5	3	0	3	72	8	63
2019	CS-03	44	33	14	5	2	0	2	79	7	57
2018	CS	37	34	15	8	4	1	1	73	12	140
2018	CS-01	46	29	17	8	0	0	0	75	8	24
2018	CS-02	24	27	20	18	4	2	4	55	24	45
2018	CS-03	41	35	17	2	4	0	0	76	7	46
2017	CS	41	29	15	11	1	1	0	72	13	150
2017	CS-01	48	30	13	4	4	0	0	78	9	23
2017	CS-02	48	28	10	10	2	2	0	78	12	50
2017	CS-03	34	30	21	14	0	0	0	65	14	56
2017	CS-04	42	23	17	17	0	0	0	65	17	17
2014	CS	48	32	12	4	4	0	0	80	8	139
2014	CS-01	44	28	8	12	8	0	0	72	20	25
2014	CS-02	42	31	20	4	2	0	0	73	7	45
2014	CS-03	45	40	9	2	4	0	0	85	6	47
2014	CS-04	68	26	5	0	0	0	0	95	0	19
2011	CS	40	34	12	7	7	1	0	74	14	182
2011	CS-01	55	13	13	5	11	3	0	70	16	38
2011	CS-02	33	34	16	9	8	0	0	67	17	64
2011	CS-03	29	51	5	8	7	0	0	80	15	59
2011	CS-04	65	18	18	0	0	0	0	82	0	17
2008	CS	38	32	11	12	6	1	0	71	18	136
2008	CS-01	44	19	11	19	4	4	0	65	23	27
2008	CS-02	26	37	13	15	9	0	0	63	24	46
2008	CS-03	40	40	10	5	5	0	0	81	10	42
2008	CS-04	53	27	7	7	7	0	0	80	13	15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	40	18	15	5	0	1	62	21	181
2019	CS-01	10	55	13	10	10	0	3	67	20	31
2019	CS-02	22	37	24	14	3	0	0	59	17	63
2019	CS-03	18	38	16	23	5	0	0	55	29	56
2018	CS	19	41	9	12	17	1	1	61	29	139
2018	CS-01	29	38	8	13	13	0	0	67	25	24
2018	CS-02	16	31	11	13	22	4	2	50	38	45
2018	CS-03	15	50	9	13	13	0	0	65	26	46
2017	CS	13	29	16	25	18	0	0	42	42	151
2017	CS-01	17	48	13	13	9	0	0	65	22	23
2017	CS-02	8	24	16	28	24	0	0	32	52	50
2017	CS-03	13	27	18	25	18	0	0	39	43	56
2017	CS-04	18	27	11	33	11	0	0	45	44	18
2014	CS	36	38	11	10	5	0	0	74	15	139
2014	CS-01	40	32	12	12	4	0	0	72	16	25
2014	CS-02	29	40	13	11	7	0	0	69	18	45
2014	CS-03	30	47	11	9	4	0	0	77	13	47
2014	CS-04	58	26	5	11	0	0	0	84	11	19
2011	CS	43	37	6	7	5	0	2	81	13	182
2011	CS-01	45	29	13	3	5	0	5	78	8	38
2011	CS-02	31	45	8	9	6	0	0	77	16	64
2011	CS-03	46	41	2	7	3	0	2	88	10	59
2011	CS-04	65	18	0	12	6	0	0	82	18	17
2008	CS	40	35	10	11	3	0	1	76	14	136
2008	CS-01	33	41	4	15	4	0	4	77	19	27
2008	CS-02	37	41	11	7	4	0	0	78	11	46
2008	CS-03	38	33	10	17	2	0	0	71	19	42
2008	CS-04	60	13	20	7	0	0	0	73	7	15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	37	19	16	8	3	1	56	25	183
2019	CS-01	25	41	19	3	6	6	0	70	10	32
2019	CS-02	17	29	14	22	11	5	2	49	36	63
2019	CS-03	11	46	20	13	11	0	0	57	23	56
2018	CS	18	35	14	18	13	2	0	54	32	139
2018	CS-01	42	25	8	21	4	0	0	67	25	24
2018	CS-02	20	20	11	20	23	5	0	43	45	44
2018	CS-03	7	43	26	13	11	0	0	50	24	46
2017	CS	12	27	19	16	25	0	0	39	42	151
2017	CS-01	26	26	17	9	22	0	0	52	30	23
2017	CS-02	12	22	16	14	36	0	0	34	50	50
2017	CS-03	5	30	20	25	20	0	0	36	44	56
2017	CS-04	18	33	22	11	16	0	0	51	27	18
2014	CS	33	33	13	9	8	4	1	69	17	139
2014	CS-01	32	32	16	8	8	4	0	67	17	25
2014	CS-02	33	29	13	11	13	0	0	62	24	45
2014	CS-03	28	36	13	11	4	9	0	70	16	47
2014	CS-04	47	37	11	0	0	0	5	89	0	19
2011	CS	34	37	8	11	7	2	1	73	19	182
2011	CS-01	45	32	11	5	5	0	3	78	11	38
2011	CS-02	23	41	8	13	11	5	0	67	25	64
2011	CS-03	36	39	8	14	3	0	0	75	17	59
2011	CS-04	41	35	6	12	6	0	0	76	18	17
2008	CS	37	33	15	10	5	0	0	70	15	136
2008	CS-01	44	30	11	7	7	0	0	74	15	27
2008	CS-02	30	35	17	11	7	0	0	65	17	46
2008	CS-03	36	33	12	14	5	0	0	69	19	42
2008	CS-04	40	40	13	7	0	0	0	80	7	15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	35	14	14	14	3	1	57	29	183
2019	CS-01	22	44	13	9	9	3	0	68	19	32
2019	CS-02	21	27	16	13	19	3	2	50	33	63
2019	CS-03	19	35	11	14	16	4	2	57	31	57
2018	CS	24	24	15	14	18	4	1	50	34	138
2018	CS-01	29	29	13	17	8	0	4	61	26	24
2018	CS-02	23	9	14	16	32	7	0	34	51	44
2018	CS-03	16	36	18	9	18	4	0	53	28	45
2017	CS	15	21	16	19	28	1	1	37	47	150
2017	CS-01	17	9	17	26	26	4	0	27	55	23
2017	CS-02	14	18	14	12	42	0	0	32	54	50
2017	CS-03	11	27	20	22	20	0	0	38	42	55
2017	CS-04	23	33	11	22	5	0	5	59	29	18
2014	CS	28	24	12	15	14	4	2	55	32	139
2014	CS-01	28	20	8	16	24	4	0	50	42	25
2014	CS-02	27	11	18	18	20	4	2	41	40	45
2014	CS-03	28	32	15	15	6	4	0	62	22	47
2014	CS-04	32	42	0	5	5	5	11	88	13	19
2011	CS	16	28	18	13	21	3	2	46	35	182
2011	CS-01	26	21	13	11	26	0	3	49	38	38
2011	CS-02	8	19	23	11	31	6	2	29	46	64
2011	CS-03	15	36	17	19	10	2	2	53	30	59
2011	CS-04	29	47	12	6	6	0	0	76	12	17
2008	CS	22	31	14	12	19	1	1	54	32	136
2008	CS-01	30	19	4	22	22	4	0	50	46	27
2008	CS-02	15	26	22	9	26	0	2	42	36	46
2008	CS-03	19	48	12	12	10	0	0	67	21	42
2008	CS-04	40	27	13	0	20	0	0	67	20	15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	20	12	4	2	1	4	82	6	184
2019	CS-01	59	16	6	3	3	3	9	86	7	32
2019	CS-02	62	22	13	2	0	0	2	85	2	63
2019	CS-03	60	18	12	4	0	0	7	83	4	57

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	14	9	8	14	2	10	65	25	184
2019	CS-01	34	25	6	6	9	9	9	73	19	32
2019	CS-02	44	13	13	8	16	2	5	61	25	63
2019	CS-03	46	12	7	11	16	0	9	63	29	57

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	25	20	7	6	2	3	66	13	183
2019	CS-01	31	28	9	9	13	3	6	66	24	32
2019	CS-02	32	29	24	8	5	2	2	62	13	63
2019	CS-03	38	21	25	5	5	2	4	62	11	56

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	28	16	7	5	7	4	68	14	182
2019	CS-01	28	25	16	6	9	6	9	63	19	32
2019	CS-02	27	30	17	11	5	6	3	63	18	63
2019	CS-03	35	29	20	4	4	5	4	70	8	55

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	19	11	6	4	5	4	76	12	183
2019	CS-01	41	22	6	13	6	6	6	71	21	32
2019	CS-02	48	14	14	6	6	6	5	70	14	63
2019	CS-03	50	21	13	4	4	5	4	78	8	56

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	17	11	3	3	4	5	81	7	182
2019	CS-01	47	16	9	6	3	9	9	77	12	32
2019	CS-02	49	13	17	6	3	6	5	70	11	63
2019	CS-03	67	16	5	0	4	2	5	90	4	55

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	11	4	2	2	6	7	91	4	183
2019	CS-01	59	9	3	0	6	13	9	88	8	32
2019	CS-02	63	14	5	2	0	8	8	92	2	63
2019	CS-03	73	11	5	2	2	2	5	90	4	56

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	73	9	1	1	4	13	99	1	184
2019	CS-01	50	16	0	3	9	22	95	5	32
2019	CS-02	71	11	0	0	6	11	100	0	63
2019	CS-03	79	4	2	0	0	16	98	2	57

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	56	11	3	2	1	1	83	5	183
2019	CS-01	19	56	16	3	3	3	0	77	6	32
2019	CS-02	27	56	13	3	0	0	2	84	3	63
2019	CS-03	25	61	11	2	2	0	0	86	4	56
2018	CS	39	38	13	4	5	1	0	78	9	140
2018	CS-01	42	33	17	0	8	0	0	75	8	24
2018	CS-02	31	38	22	7	2	0	0	69	9	45
2018	CS-03	37	43	7	4	7	2	0	82	11	46
2017	CS	28	42	13	9	8	0	0	70	17	151
2017	CS-01	26	39	13	9	13	0	0	65	22	23
2017	CS-02	28	34	16	8	14	0	0	62	22	50
2017	CS-03	25	46	14	11	4	0	0	71	14	56
2017	CS-04	40	49	5	5	0	0	0	89	5	18
2014	CS	40	43	6	6	4	1	0	84	9	139
2014	CS-01	32	52	0	8	8	0	0	84	16	25
2014	CS-02	40	33	13	9	4	0	0	73	13	45
2014	CS-03	34	55	4	2	2	2	0	91	4	47
2014	CS-04	68	26	5	0	0	0	0	95	0	19
2011	CS	40	39	5	11	4	0	0	80	15	181
2011	CS-01	45	29	5	13	8	0	0	74	21	38
2011	CS-02	33	42	8	11	6	0	0	75	17	64
2011	CS-03	40	43	2	14	2	0	0	83	16	58
2011	CS-04	59	35	6	0	0	0	0	94	0	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	44	10	3	2	2	84	6	184
2019	CS-01	25	50	16	0	3	6	80	3	32
2019	CS-02	43	33	14	6	2	2	77	8	63
2019	CS-03	32	58	7	2	2	0	89	4	57
2018	CS	45	31	14	5	5	0	76	10	137
2018	CS-01	42	33	13	4	8	0	75	13	24
2018	CS-02	33	36	19	7	5	0	69	12	42
2018	CS-03	48	28	15	4	4	0	76	9	46
2017	CS	30	35	16	14	5	0	65	19	151
2017	CS-01	22	35	22	13	9	0	57	22	23
2017	CS-02	34	34	8	16	8	0	68	24	50
2017	CS-03	27	29	27	16	2	0	56	18	56
2017	CS-04	34	55	0	11	0	0	89	11	18
2014	CS	47	29	14	4	6	1	76	10	139
2014	CS-01	48	16	16	8	12	0	64	20	25
2014	CS-02	47	29	9	4	11	0	76	16	45
2014	CS-03	45	34	15	2	2	2	80	4	47
2014	CS-04	53	32	16	0	0	0	84	0	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	52	10	6	4	1	0	80	10	182
2019	CS-01	25	59	9	0	6	0	0	84	6	32
2019	CS-02	31	44	11	10	3	2	0	75	13	62
2019	CS-03	25	63	5	2	5	0	0	88	7	56
2018	CS	37	31	19	8	3	1	0	70	11	140
2018	CS-01	50	29	8	8	4	0	0	79	13	24
2018	CS-02	27	31	33	4	2	2	0	59	7	45
2018	CS-03	43	33	13	7	2	2	0	78	9	46
2017	CS	24	40	15	12	8	0	0	64	20	151
2017	CS-01	30	52	4	0	13	0	0	83	13	23
2017	CS-02	26	34	16	10	14	0	0	60	24	50
2017	CS-03	22	41	16	18	4	0	0	63	21	56
2017	CS-04	18	44	22	16	0	0	0	62	16	18
2014	CS	42	37	12	6	2	1	0	80	8	139
2014	CS-01	40	32	8	12	8	0	0	72	20	25
2014	CS-02	40	33	18	7	2	0	0	73	9	45
2014	CS-03	32	53	9	4	0	2	0	87	4	47
2014	CS-04	74	21	5	0	0	0	0	95	0	19
2011	CS	46	36	7	9	1	0	1	83	10	182
2011	CS-01	50	32	3	13	3	0	0	82	16	38
2011	CS-02	45	30	13	9	2	0	2	76	11	64
2011	CS-03	46	42	3	7	0	0	2	90	7	59
2011	CS-04	41	53	6	0	0	0	0	94	0	17

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	47	17	8	4	5	70	12	184
2019	CS-01	22	47	13	3	6	9	76	10	32
2019	CS-02	19	38	25	6	3	8	62	10	63
2019	CS-03	16	56	11	12	4	2	73	16	57
2018	CS	23	43	22	4	6	1	67	11	139
2018	CS-01	21	54	21	0	4	0	75	4	24
2018	CS-02	25	32	27	7	9	0	57	16	44
2018	CS-03	17	43	26	7	4	2	62	11	46
2017	CS	18	34	24	15	7	3	53	22	151
2017	CS-01	26	22	26	4	13	9	52	19	23
2017	CS-02	14	36	22	14	10	4	52	25	50
2017	CS-03	11	36	30	19	4	0	47	23	56
2017	CS-04	40	44	5	11	0	0	84	11	18

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	34	6	5	3	0	1	86	8	182
2019	CS-01	39	32	16	6	6	0	0	71	13	31
2019	CS-02	60	30	3	3	2	0	2	92	5	63
2019	CS-03	43	46	4	5	2	0	0	89	7	56
2018	CS	45	36	9	6	4	1	0	81	10	140
2018	CS-01	42	33	4	17	0	4	0	78	17	24
2018	CS-02	49	31	9	7	4	0	0	80	11	45
2018	CS-03	48	43	7	2	0	0	0	91	2	46
2017	CS	48	33	10	4	5	0	1	81	9	151
2017	CS-01	48	39	0	0	9	0	4	91	9	23
2017	CS-02	48	30	14	4	4	0	0	78	8	50
2017	CS-03	48	39	5	4	4	0	0	87	7	56
2017	CS-04	40	22	22	11	5	0	0	62	16	18
2014	CS	46	37	11	1	1	1	2	86	3	139
2014	CS-01	44	32	12	0	8	0	4	79	8	25
2014	CS-02	42	31	18	2	0	2	4	79	2	45
2014	CS-03	47	47	6	0	0	0	0	94	0	47
2014	CS-04	53	42	5	0	0	0	0	95	0	19
2011	CS	45	34	8	6	5	0	2	80	11	182
2011	CS-01	50	26	3	3	11	0	8	83	14	38
2011	CS-02	41	34	13	8	5	0	0	75	13	64
2011	CS-03	46	42	3	5	3	0	0	88	8	59
2011	CS-04	41	24	24	12	0	0	0	65	12	17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	34	18	8	5	0	69	13	180
2019	CS-01	45	39	10	0	6	0	84	6	31
2019	CS-02	47	31	16	5	2	0	77	6	62
2019	CS-03	29	36	25	7	2	0	65	9	55
2018	CS	33	32	23	7	4	0	65	12	139
2018	CS-01	50	25	17	4	4	0	75	8	24
2018	CS-02	43	32	16	7	2	0	75	9	44
2018	CS-03	26	41	33	0	0	0	67	0	46
2017	CS	39	36	16	6	1	1	77	7	151
2017	CS-01	65	22	13	0	0	0	87	0	23
2017	CS-02	50	34	8	4	2	2	86	6	50
2017	CS-03	32	41	19	5	0	2	75	5	56
2017	CS-04	7	38	33	16	5	0	45	22	18
2014	CS	28	42	19	9	2	0	70	11	139
2014	CS-01	48	36	8	4	4	0	84	8	25
2014	CS-02	42	44	11	2	0	0	87	2	45
2014	CS-03	17	49	23	9	2	0	66	11	47
2014	CS-04	0	37	42	21	0	0	37	21	19
2011	CS	31	36	19	8	4	1	68	13	181
2011	CS-01	53	26	16	5	0	0	79	5	38
2011	CS-02	38	45	11	2	3	2	84	5	64
2011	CS-03	21	40	24	10	5	0	60	16	58
2011	CS-04	6	12	41	29	12	0	18	41	17
2008	CS	24	35	18	17	6	0	59	23	136
2008	CS-01	30	44	11	7	7	0	74	15	27
2008	CS-02	26	46	17	7	4	0	72	11	46
2008	CS-03	26	19	24	26	5	0	45	31	42
2008	CS-04	7	33	20	27	13	0	40	40	15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	67	21	7	2	1	1	2	90	3	184
2019	CS-01	31	44	19	0	3	0	3	77	3	32
2019	CS-02	71	19	5	2	2	2	0	92	3	63
2019	CS-03	70	16	5	5	0	0	4	89	5	57
2017	CS	44	31	8	5	7	1	3	79	13	150
2017	CS-01	50	18	9	5	5	9	5	79	11	22
2017	CS-02	48	32	6	8	4	0	2	82	12	50
2017	CS-03	39	30	11	5	11	0	4	72	17	56
2017	CS-04	45	49	5	0	0	0	0	95	0	18
2014	CS	50	24	6	6	6	3	4	80	13	139
2014	CS-01	24	36	8	12	8	4	8	68	23	25
2014	CS-02	51	24	2	2	11	4	4	83	15	45
2014	CS-03	55	19	11	9	2	2	2	78	11	47
2014	CS-04	68	21	5	0	0	0	5	94	0	19
2011	CS	43	22	10	7	12	4	2	69	20	181
2011	CS-01	53	13	5	5	13	11	0	74	21	38
2011	CS-02	34	23	11	9	17	3	2	61	28	64
2011	CS-03	45	26	10	5	7	3	3	76	13	58
2011	CS-04	47	18	18	6	12	0	0	65	18	17

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	26	32	42	184
2019	CS-01	19	25	56	32
2019	CS-02	27	32	41	63
2019	CS-03	28	33	39	57
2018	CS	23	41	36	138
2018	CS-01	13	50	38	24
2018	CS-02	30	33	37	43
2018	CS-03	24	41	35	46
2017	CS	24	34	42	151
2017	CS-01	13	26	61	23
2017	CS-02	20	32	48	50
2017	CS-03	26	43	30	56
2017	CS-04	29	33	38	18
2014	CS	25	45	30	139
2014	CS-01	12	40	48	25
2014	CS-02	22	33	45	45
2014	CS-03	28	57	15	47
2014	CS-04	37	47	16	19
2011	CS	21	47	32	182
2011	CS-01	5	47	47	38
2011	CS-02	20	44	36	64
2011	CS-03	25	53	22	59
2011	CS-04	35	47	18	17

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	10	31	48	4	2	4	48
2019	CS-02	12	29	47	0	0	12	17
2019	CS-03	19	38	38	6	0	0	16
2018	CS	19	31	31	0	3	16	32
2018	CS-02	8	46	38	0	0	8	13
2018	CS-03	45	18	18	0	9	9	11
2017	CS	8	23	61	5	0	3	36
2017	CS-02	0	0	100	0	0	0	10
2017	CS-03	20	34	41	5	0	0	15
2014	CS	14	31	40	9	9999	6	35
2014	CS-02	10	10	60	20	9999	0	10
2014	CS-03	8	54	23	8	9999	8	13
2011	CS	24	21	34	8	9999	13	38
2011	CS-02	8	15	62	8	9999	8	13
2011	CS-03	27	27	20	13	9999	13	15

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	49	8	4	2	0	86	6	183
2019	CS-01	38	50	3	9	0	0	88	9	32
2019	CS-02	47	39	8	5	2	0	85	6	62
2019	CS-03	25	58	12	2	4	0	82	5	57
2018	CS	40	46	9	4	1	1	86	5	140
2018	CS-01	54	29	4	8	4	0	83	13	24
2018	CS-02	29	53	16	2	0	0	82	2	45
2018	CS-03	39	48	9	2	0	2	89	2	46
2017	CS	32	44	10	11	3	0	76	14	151
2017	CS-01	43	39	9	4	4	0	83	9	23
2017	CS-02	36	32	12	14	6	0	68	20	50
2017	CS-03	21	54	11	13	2	0	75	14	56
2017	CS-04	40	49	5	5	0	0	89	5	18
2014	CS	49	40	6	4	1	1	89	5	139
2014	CS-01	44	32	8	12	4	0	76	16	25
2014	CS-02	47	38	11	2	0	2	86	2	45
2014	CS-03	43	51	2	4	0	0	94	4	47
2014	CS-04	74	26	0	0	0	0	100	0	19
2011	CS	47	42	5	3	2	2	91	4	182
2011	CS-01	58	24	13	5	0	0	82	5	38
2011	CS-02	44	44	6	2	3	2	89	5	64
2011	CS-03	36	59	0	2	2	2	97	3	59
2011	CS-04	65	24	0	6	0	6	94	6	17
2008	CS	51	38	7	3	1	1	90	4	136
2008	CS-01	48	33	11	7	0	0	81	7	27
2008	CS-02	52	41	7	0	0	0	93	0	46
2008	CS-03	45	45	5	2	0	2	93	2	42
2008	CS-04	73	27	0	0	0	0	100	0	15

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	48	14	9	1	4	75	11	182
2019	CS-01	25	59	6	3	3	3	87	6	32
2019	CS-02	25	41	17	8	0	8	72	9	63
2019	CS-03	18	52	14	11	2	4	72	13	56
2018	CS	28	46	16	8	1	1	75	9	139
2018	CS-01	33	38	25	4	0	0	71	4	24
2018	CS-02	30	45	14	9	0	2	77	9	44
2018	CS-03	30	48	15	7	0	0	78	7	46
2017	CS	27	42	20	7	3	0	70	11	151
2017	CS-01	30	39	26	0	4	0	70	4	23
2017	CS-02	28	42	14	12	4	0	70	16	50
2017	CS-03	22	44	23	7	4	0	66	11	56
2017	CS-04	29	44	22	5	0	0	73	5	18
2014	CS	43	36	14	5	1	1	80	6	139
2014	CS-01	44	32	20	4	0	0	76	4	25
2014	CS-02	36	49	7	7	0	2	86	7	45
2014	CS-03	40	32	17	6	2	2	74	9	47
2014	CS-04	58	26	16	0	0	0	84	0	19
2011	CS	33	45	8	9	3	2	79	13	181
2011	CS-01	43	35	3	14	5	0	78	19	37
2011	CS-02	23	45	14	11	5	2	70	16	64
2011	CS-03	29	53	7	7	2	3	84	9	59
2011	CS-04	41	53	0	6	0	0	94	6	17

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	33	41	11	5	1	1	17	41	183
2019	CS-01	6	19	56	9	0	3	6	10	28	32
2019	CS-02	5	27	41	16	10	2	0	26	32	63
2019	CS-03	7	40	39	12	2	0	0	14	47	57
2018	CS	9	28	38	19	4	0	1	23	38	139
2018	CS-01	4	29	25	38	0	0	4	39	35	24
2018	CS-02	9	18	43	23	5	0	2	28	28	44
2018	CS-03	4	37	39	13	7	0	0	20	41	46
2017	CS	11	32	33	13	9	0	1	23	44	151
2017	CS-01	9	22	35	13	17	0	4	32	32	23
2017	CS-02	12	24	38	12	14	0	0	26	36	50
2017	CS-03	11	41	32	11	5	0	0	16	52	56
2017	CS-04	11	33	22	27	0	0	7	29	47	18
2014	CS	11	27	42	13	6	0	1	19	38	139
2014	CS-01	12	16	44	12	16	0	0	28	28	25
2014	CS-02	18	25	33	18	4	0	2	23	43	45
2014	CS-03	6	34	40	13	4	0	2	17	41	47
2014	CS-04	5	26	63	5	0	0	0	5	32	19
2011	CS	7	29	44	14	6	0	1	20	36	182
2011	CS-01	5	24	42	13	13	0	3	27	30	38
2011	CS-02	6	36	34	16	8	0	0	23	42	64
2011	CS-03	7	22	61	8	2	0	0	10	29	59
2011	CS-04	6	41	29	24	0	0	0	24	47	17
2008	CS	13	27	41	10	7	0	1	18	41	136
2008	CS-01	11	19	44	11	15	0	0	26	30	27
2008	CS-02	17	30	33	11	9	0	0	20	48	46
2008	CS-03	14	33	38	7	5	0	2	12	49	42
2008	CS-04	0	27	53	20	0	0	0	20	27	15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	20	29	22	13	4	1	36	33	182
2019	CS-01	9	16	19	31	9	9	6	48	30	32
2019	CS-02	13	13	27	25	17	5	0	45	27	63
2019	CS-03	11	21	39	21	7	2	0	29	32	57
2018	CS	8	14	30	32	11	4	1	45	23	139
2018	CS-01	4	9	26	35	13	9	4	55	15	23
2018	CS-02	9	18	22	36	11	2	2	49	28	45
2018	CS-03	7	15	39	26	9	4	0	36	23	46
2017	CS	14	19	26	23	12	1	5	37	35	151
2017	CS-01	4	17	26	13	22	4	13	42	26	23
2017	CS-02	20	14	18	26	20	2	0	47	35	50
2017	CS-03	16	23	28	23	4	0	5	28	42	56
2017	CS-04	5	22	38	22	5	0	7	29	29	18
2014	CS	2	12	29	29	19	4	4	53	15	139
2014	CS-01	0	20	20	20	32	0	8	57	22	25
2014	CS-02	2	16	29	24	18	7	4	47	20	45
2014	CS-03	4	9	30	38	13	4	2	55	14	47
2014	CS-04	0	0	37	37	21	0	5	61	0	19
2011	CS	8	12	24	29	22	2	3	53	22	181
2011	CS-01	3	11	26	24	32	0	5	58	14	38
2011	CS-02	11	19	22	25	20	3	0	47	31	64
2011	CS-03	9	9	29	38	10	2	3	51	18	58
2011	CS-04	12	6	6	29	41	6	0	75	19	17
2008	CS	7	15	25	31	20	0	2	52	23	136
2008	CS-01	4	22	15	15	44	0	0	59	26	27
2008	CS-02	9	13	39	22	13	0	4	36	23	46
2008	CS-03	5	19	19	38	17	0	2	56	24	42
2008	CS-04	0	0	20	67	13	0	0	80	0	15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	23	31	11	7	3	3	19	48	182
2019	CS-01	9	44	13	13	9	6	6	25	61	32
2019	CS-02	21	14	33	10	13	5	5	25	39	63
2019	CS-03	18	25	36	18	2	0	0	20	44	55
2018	CS	24	26	28	17	2	3	0	19	52	139
2018	CS-01	9	22	43	22	4	0	0	26	30	23
2018	CS-02	20	29	20	22	2	7	0	26	52	45
2018	CS-03	28	28	26	13	2	2	0	16	58	46
2017	CS	17	27	30	16	4	1	4	21	47	150
2017	CS-01	9	17	48	13	4	0	9	19	29	23
2017	CS-02	22	30	18	20	4	2	4	26	55	50
2017	CS-03	18	29	28	16	5	2	2	22	48	56
2017	CS-04	12	35	41	6	0	0	7	6	50	17
2014	CS	12	29	37	10	9	0	2	20	42	137
2014	CS-01	4	33	38	13	8	0	4	22	39	24
2014	CS-02	18	33	27	13	7	0	2	20	52	45
2014	CS-03	11	30	38	6	13	0	2	20	41	47
2014	CS-04	17	11	50	11	11	0	0	22	28	18
2011	CS	18	25	36	14	5	1	2	20	44	182
2011	CS-01	18	11	39	8	18	3	3	28	31	38
2011	CS-02	17	30	34	16	2	0	2	17	48	64
2011	CS-03	17	24	37	15	3	0	3	19	42	59
2011	CS-04	12	47	29	12	0	0	0	12	59	17
2008	CS	15	28	31	15	10	0	1	25	44	136
2008	CS-01	11	41	19	7	22	0	0	30	52	27
2008	CS-02	17	17	37	13	13	0	2	27	36	46
2008	CS-03	17	31	33	14	2	0	2	17	49	42
2008	CS-04	7	27	40	27	0	0	0	27	33	15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	17	36	22	13	4	1	37	26	183
2019	CS-01	3	3	34	28	13	16	3	50	8	32
2019	CS-02	5	24	19	22	27	3	0	51	30	63
2019	CS-03	4	16	48	27	4	2	0	31	20	56
2018	CS	9	15	32	29	13	1	0	43	25	139
2018	CS-01	4	17	21	29	25	4	0	57	22	24
2018	CS-02	4	13	27	36	20	0	0	56	18	45
2018	CS-03	9	11	48	28	4	0	0	33	20	46
2017	CS	10	16	34	23	13	0	3	38	27	151
2017	CS-01	4	13	22	30	17	0	13	55	20	23
2017	CS-02	10	14	24	30	20	0	2	51	24	50
2017	CS-03	9	11	50	22	9	0	0	30	20	56
2017	CS-04	22	38	27	5	0	0	7	6	65	18
2014	CS	4	19	32	29	12	0	2	43	24	139
2014	CS-01	4	20	20	28	24	0	4	54	25	25
2014	CS-02	2	13	29	38	16	0	2	54	16	45
2014	CS-03	4	19	45	23	6	0	2	30	24	47
2014	CS-04	5	32	26	32	5	0	0	37	37	19
2011	CS	8	13	37	28	10	1	3	40	22	181
2011	CS-01	8	5	34	24	24	0	5	50	14	38
2011	CS-02	9	11	28	36	11	3	2	49	21	64
2011	CS-03	7	16	43	26	5	0	3	32	23	58
2011	CS-04	0	35	47	18	0	0	0	18	35	17
2008	CS	11	21	35	24	9	0	0	33	33	135
2008	CS-01	7	19	26	22	26	0	0	48	26	27
2008	CS-02	7	22	33	31	7	0	0	38	29	45
2008	CS-03	14	24	40	17	5	0	0	21	38	42
2008	CS-04	20	7	40	33	0	0	0	33	27	15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	26	26	11	10	2	3	22	51	184
2019	CS-01	13	31	19	19	3	6	9	26	52	32
2019	CS-02	29	13	22	10	21	3	3	32	44	63
2019	CS-03	18	32	35	12	4	0	0	16	49	57
2018	CS	21	24	25	17	10	3	1	28	46	140
2018	CS-01	13	8	38	21	17	4	0	39	22	24
2018	CS-02	24	27	13	22	13	0	0	36	51	45
2018	CS-03	20	28	26	15	4	4	2	21	51	46
2017	CS	19	30	28	12	8	0	3	20	51	151
2017	CS-01	4	39	22	9	17	0	9	29	48	23
2017	CS-02	26	18	26	18	10	0	2	29	45	50
2017	CS-03	20	32	30	13	5	0	0	18	52	56
2017	CS-04	22	38	33	0	0	0	7	0	65	18
2014	CS	14	35	25	11	11	1	4	23	51	139
2014	CS-01	12	28	12	16	28	0	4	46	42	25
2014	CS-02	16	25	31	13	11	0	4	26	42	45
2014	CS-03	11	47	23	9	6	2	2	16	60	47
2014	CS-04	21	37	32	5	0	0	5	6	61	19
2011	CS	19	21	31	11	13	1	4	25	42	181
2011	CS-01	16	13	26	11	26	0	8	40	31	38
2011	CS-02	14	19	28	17	14	3	5	34	36	64
2011	CS-03	19	28	40	5	7	0	2	12	47	58
2011	CS-04	29	24	29	12	0	0	6	13	56	17
2008	CS	25	21	27	15	8	1	2	24	48	135
2008	CS-01	19	19	26	15	22	0	0	37	37	27
2008	CS-02	28	22	22	17	9	2	0	27	51	46
2008	CS-03	24	22	32	12	2	0	7	16	50	41
2008	CS-04	27	20	33	20	0	0	0	20	47	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	22	29	23	8	3	3	34	35	183
2019	CS-01	6	16	22	31	13	3	9	50	25	32
2019	CS-02	15	13	26	21	13	8	5	39	31	62
2019	CS-03	9	35	28	25	4	0	0	28	44	57
2018	CS	11	18	30	24	12	4	1	38	31	140
2018	CS-01	4	21	17	21	21	13	4	50	30	24
2018	CS-02	16	18	24	27	13	2	0	41	34	45
2018	CS-03	9	20	41	22	7	2	0	29	29	46
2017	CS	13	19	28	21	12	1	6	36	34	151
2017	CS-01	13	4	22	17	26	4	13	53	21	23
2017	CS-02	22	10	22	22	16	2	6	41	35	50
2017	CS-03	5	23	43	23	2	0	4	26	30	56
2017	CS-04	11	38	5	22	16	0	7	41	53	18
2014	CS	1	9	23	37	22	2	7	64	10	138
2014	CS-01	0	8	24	20	40	0	8	65	9	25
2014	CS-02	0	13	18	33	22	4	9	64	16	45
2014	CS-03	2	2	30	46	13	2	4	63	5	46
2014	CS-04	0	11	21	47	16	0	5	67	11	19
2011	CS	7	7	21	29	28	4	6	62	15	181
2011	CS-01	8	0	21	24	32	5	11	66	9	38
2011	CS-02	9	8	11	28	31	6	6	68	20	64
2011	CS-03	3	9	26	34	22	2	3	60	13	58
2011	CS-04	6	12	35	18	29	0	0	47	18	17
2008	CS	7	14	21	28	26	1	4	56	22	136
2008	CS-01	7	19	19	19	33	4	0	54	27	27
2008	CS-02	7	15	15	30	26	0	7	60	23	46
2008	CS-03	5	12	24	31	24	0	5	58	18	42
2008	CS-04	0	13	33	33	20	0	0	53	13	15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	21	36	13	5	4	2	19	42	184
2019	CS-01	13	22	25	19	3	13	6	27	42	32
2019	CS-02	16	22	33	8	11	6	3	21	42	63
2019	CS-03	14	18	49	18	2	0	0	19	32	57
2018	CS	19	23	35	14	6	1	1	21	43	140
2018	CS-01	8	25	25	21	13	0	8	36	36	24
2018	CS-02	20	22	38	11	9	0	0	20	42	45
2018	CS-03	17	20	41	13	4	4	0	18	39	46
2017	CS	14	30	28	16	9	1	2	25	46	151
2017	CS-01	4	17	30	13	30	0	4	45	23	23
2017	CS-02	26	28	24	14	6	0	2	20	55	50
2017	CS-03	7	38	32	18	4	2	0	22	46	56
2017	CS-04	11	33	27	22	0	0	7	24	47	18
2014	CS	11	20	40	14	11	0	5	26	33	139
2014	CS-01	8	28	36	16	8	0	4	25	38	25
2014	CS-02	18	13	35	13	11	0	9	27	34	45
2014	CS-03	9	23	43	13	11	0	2	24	33	47
2014	CS-04	5	16	42	16	16	0	5	33	22	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	5	33	40	13	1	3	55	11	184
2019	CS-01	13	3	25	38	9	3	9	54	18	32
2019	CS-02	10	6	33	38	11	0	2	50	16	63
2019	CS-03	0	2	32	49	16	0	2	66	2	57

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	37	27	13	5	6	52	19	183
2019	CS-01	19	50	16	9	3	3	71	13	32
2019	CS-02	16	35	25	11	5	8	55	17	63
2019	CS-03	11	33	33	11	5	7	47	17	57

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	29	10	5	2	83	8	184
2019	CS-01	44	38	13	0	6	81	6	32
2019	CS-02	56	22	11	8	3	78	11	63
2019	CS-03	49	32	11	9	0	81	9	57
2018	CS	51	29	9	6	6	80	12	139
2018	CS-01	54	21	13	4	8	75	13	24
2018	CS-02	47	22	11	13	7	69	20	45
2018	CS-03	49	38	9	2	2	87	4	45
2017	CS	44	34	5	9	8	78	17	151
2017	CS-01	52	30	0	9	9	83	17	23
2017	CS-02	48	24	10	10	8	72	18	50
2017	CS-03	32	47	5	7	9	78	16	56
2017	CS-04	56	27	0	11	5	84	16	18
2014	CS	56	24	9	7	3	81	10	139
2014	CS-01	52	28	12	0	8	80	8	25
2014	CS-02	53	16	11	16	4	69	20	45
2014	CS-03	49	36	9	6	0	85	6	47
2014	CS-04	79	16	5	0	0	95	0	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	40	4	2	1	0	93	2	184
2019	CS-01	47	44	6	3	0	0	91	3	32
2019	CS-02	60	33	5	2	0	0	94	2	63
2019	CS-03	47	46	4	2	2	0	93	4	57
2018	CS	59	31	4	5	2	0	89	7	140
2018	CS-01	50	42	0	0	8	0	92	8	24
2018	CS-02	62	20	7	9	2	0	82	11	45
2018	CS-03	61	33	4	2	0	0	93	2	46
2017	CS	44	38	7	7	4	1	82	11	151
2017	CS-01	35	52	0	0	9	4	91	9	23
2017	CS-02	48	36	2	10	4	0	84	14	50
2017	CS-03	39	36	13	11	2	0	75	13	56
2017	CS-04	62	33	0	0	5	0	95	5	18
2014	CS	50	37	8	4	1	0	87	5	139
2014	CS-01	48	36	8	4	4	0	84	8	25
2014	CS-02	42	35	13	7	2	0	78	9	45
2014	CS-03	47	45	6	2	0	0	91	2	47
2014	CS-04	74	26	0	0	0	0	100	0	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	41	7	2	3	0	89	5	183
2019	CS-01	41	41	16	0	3	0	81	3	32
2019	CS-02	44	45	6	3	2	0	89	5	62
2019	CS-03	46	42	5	4	4	0	88	7	57
2018	CS	46	37	13	2	1	1	84	3	140
2018	CS-01	42	46	13	0	0	0	88	0	24
2018	CS-02	42	31	20	0	2	4	77	2	45
2018	CS-03	43	41	13	2	0	0	85	2	46

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	46	10	5	2	1	0	83	7	184
2019	CS-01	41	44	9	3	3	0	0	84	6	32
2019	CS-02	41	40	13	5	0	2	0	82	5	63
2019	CS-03	26	53	9	7	4	2	0	80	11	57
2018	CS	46	43	6	4	1	0	1	90	4	139
2018	CS-01	50	42	4	0	4	0	0	92	4	24
2018	CS-02	50	34	11	5	0	0	0	84	5	44
2018	CS-03	39	52	4	2	0	0	2	93	2	46
2017	CS	39	37	17	3	3	1	0	77	6	151
2017	CS-01	39	30	13	13	4	0	0	70	17	23
2017	CS-02	44	32	14	2	4	4	0	79	6	50
2017	CS-03	32	41	25	0	2	0	0	73	2	56
2017	CS-04	40	55	5	0	0	0	0	95	0	18
2014	CS	53	37	4	4	0	1	0	91	4	139
2014	CS-01	52	36	4	8	0	0	0	88	8	25
2014	CS-02	45	42	7	7	0	0	0	87	7	45
2014	CS-03	53	38	4	2	0	2	0	93	2	47
2014	CS-04	74	26	0	0	0	0	0	100	0	19
2011	CS	38	38	12	5	5	2	0	78	11	182
2011	CS-01	45	32	11	5	8	0	0	76	13	38
2011	CS-02	30	34	16	8	9	3	0	66	18	64
2011	CS-03	39	44	10	3	2	2	0	84	5	59
2011	CS-04	53	41	6	0	0	0	0	94	0	17

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	42	11	1	2	1	1	86	3	182
2019	CS-01	48	29	16	0	3	0	3	80	3	31
2019	CS-02	44	40	13	0	0	3	0	87	0	62
2019	CS-03	37	49	7	4	4	0	0	86	7	57
2018	CS	47	36	9	4	1	4	0	86	5	139
2018	CS-01	50	25	21	0	4	0	0	75	4	24
2018	CS-02	50	32	9	5	0	5	0	86	5	44
2018	CS-03	43	43	4	2	0	7	0	93	2	46
2017	CS	42	34	15	3	1	4	1	80	5	151
2017	CS-01	43	22	22	4	4	4	0	68	9	23
2017	CS-02	44	34	10	2	2	4	4	85	4	50
2017	CS-03	28	45	20	5	0	2	0	74	5	56
2017	CS-04	62	22	5	0	0	11	0	94	0	18
2014	CS	59	26	9	1	1	4	1	89	2	139
2014	CS-01	64	24	12	0	0	0	0	88	0	25
2014	CS-02	53	24	9	2	2	9	0	85	5	45
2014	CS-03	60	23	11	0	0	4	2	89	0	47
2014	CS-04	63	37	0	0	0	0	0	100	0	19

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	36	8	3	2	2	87	5	184
2019	CS-01	59	22	13	0	0	6	87	0	32
2019	CS-02	49	38	8	3	0	2	89	3	63
2019	CS-03	37	47	9	4	4	0	84	7	57
2018	CS	53	34	8	3	2	0	87	5	139
2018	CS-01	71	21	4	0	4	0	92	4	24
2018	CS-02	45	34	11	9	0	0	80	9	44
2018	CS-03	48	43	9	0	0	0	91	0	46
2017	CS	38	44	11	3	3	1	83	6	150
2017	CS-01	43	35	13	4	4	0	78	9	23
2017	CS-02	41	35	16	2	6	0	76	8	49
2017	CS-03	28	57	9	5	0	0	86	5	56
2017	CS-04	56	38	5	0	0	0	95	0	18
2014	CS	62	32	4	1	1	0	94	3	139
2014	CS-01	60	40	0	0	0	0	100	0	25
2014	CS-02	51	38	9	0	2	0	89	2	45
2014	CS-03	64	30	2	4	0	0	94	4	47
2014	CS-04	95	5	0	0	0	0	100	0	19
2011	CS	54	28	13	4	1	0	82	5	182
2011	CS-01	53	32	13	0	3	0	84	3	38
2011	CS-02	45	27	16	11	2	0	72	13	64
2011	CS-03	56	32	10	2	0	0	88	2	59
2011	CS-04	76	18	6	0	0	0	94	0	17
2008	CS	42	40	10	3	5	0	82	8	136
2008	CS-01	59	22	7	4	7	0	81	11	27
2008	CS-02	30	52	9	2	7	0	83	9	46
2008	CS-03	33	52	10	2	2	0	86	5	42
2008	CS-04	67	13	13	0	7	0	80	7	15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	36	12	2	2	9	5	81	5	183
2019	CS-01	31	31	9	0	6	19	3	80	8	32
2019	CS-02	38	25	11	5	0	11	10	80	6	63
2019	CS-03	25	45	18	2	4	4	4	75	6	56
2018	CS	30	32	20	4	4	6	4	69	9	140
2018	CS-01	33	25	25	0	8	4	4	64	9	24
2018	CS-02	27	22	20	13	2	11	4	58	18	45
2018	CS-03	30	37	24	0	0	7	2	74	0	46
2017	CS	30	39	9	7	9	1	5	73	18	151
2017	CS-01	39	39	0	4	9	4	4	86	14	23
2017	CS-02	38	30	6	8	12	2	4	72	21	50
2017	CS-03	23	44	13	9	5	0	5	72	15	56
2017	CS-04	23	44	11	5	11	0	5	71	17	18
2014	CS	40	26	18	6	5	2	3	70	11	139
2014	CS-01	32	32	20	4	4	0	8	70	9	25
2014	CS-02	42	20	13	7	9	4	4	68	17	45
2014	CS-03	34	30	23	9	4	0	0	64	13	47
2014	CS-04	58	26	11	0	0	5	0	89	0	19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	39	17	8	1	7	2	72	10	184
2019	CS-01	25	41	13	6	3	13	0	75	11	32
2019	CS-02	32	35	16	8	0	6	3	74	9	63
2019	CS-03	16	46	19	12	0	5	2	66	13	57
2018	CS	29	44	12	6	4	4	2	77	10	139
2018	CS-01	29	38	13	4	8	4	4	73	14	24
2018	CS-02	25	43	23	0	5	2	2	71	5	44
2018	CS-03	26	50	9	7	0	7	2	83	7	46
2017	CS	38	39	9	9	5	1	0	77	13	151
2017	CS-01	43	39	13	0	4	0	0	83	4	23
2017	CS-02	38	36	6	14	6	0	0	74	20	50
2017	CS-03	32	41	11	9	5	2	0	74	15	56
2017	CS-04	45	44	11	0	0	0	0	89	0	18
2014	CS	47	37	11	2	2	1	1	85	4	139
2014	CS-01	44	44	12	0	0	0	0	88	0	25
2014	CS-02	45	31	11	2	7	2	2	79	9	45
2014	CS-03	36	49	11	4	0	0	0	85	4	47
2014	CS-04	74	16	11	0	0	0	0	89	0	19
2011	CS	45	29	9	5	4	4	3	79	11	182
2011	CS-01	50	21	8	8	3	3	8	79	12	38
2011	CS-02	33	31	17	6	8	3	2	67	15	64
2011	CS-03	41	37	5	5	3	7	2	85	9	59
2011	CS-04	82	18	0	0	0	0	0	100	0	17
2008	CS	31	36	16	10	5	2	0	68	15	135
2008	CS-01	41	30	11	4	15	0	0	70	19	27
2008	CS-02	18	47	16	11	4	4	0	67	16	45
2008	CS-03	31	31	24	12	0	2	0	63	12	42
2008	CS-04	47	33	7	7	7	0	0	80	13	15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	41	21	4	3	4	71	7	182
2019	CS-01	39	48	3	0	6	3	90	7	31
2019	CS-02	29	37	22	6	2	5	68	8	63
2019	CS-03	20	43	25	5	2	5	66	8	56
2018	CS	32	39	20	6	2	1	72	8	138
2018	CS-01	43	35	13	4	4	0	78	9	23
2018	CS-02	34	41	14	11	0	0	75	11	44
2018	CS-03	22	41	30	2	0	4	66	2	46

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	28	23	8	7	10	3	56	17	183
2019	CS-01	22	38	16	13	6	6	0	63	20	32
2019	CS-02	23	27	21	10	3	13	3	60	15	62
2019	CS-03	14	28	25	5	11	14	4	51	19	57
2018	CS	16	29	27	10	6	12	0	51	18	139
2018	CS-01	17	29	25	0	8	21	0	58	11	24
2018	CS-02	18	25	25	14	9	9	0	48	25	44
2018	CS-03	11	24	39	15	0	11	0	39	17	46
2017	CS	17	23	24	17	10	6	4	44	30	151
2017	CS-01	13	35	13	13	9	9	9	58	26	23
2017	CS-02	20	24	18	16	16	4	2	47	34	50
2017	CS-03	13	14	32	21	5	9	5	31	31	56
2017	CS-04	23	33	33	11	0	0	0	56	11	18
2014	CS	24	19	19	11	6	15	5	54	22	139
2014	CS-01	20	24	24	12	4	12	4	52	19	25
2014	CS-02	24	20	16	13	7	18	2	56	25	45
2014	CS-03	15	21	23	13	6	15	6	46	24	47
2014	CS-04	42	11	16	0	5	16	11	71	7	19
2011	CS	18	22	17	15	16	10	2	45	36	182
2011	CS-01	26	32	8	3	16	11	5	69	22	38
2011	CS-02	17	17	19	16	20	9	2	39	40	64
2011	CS-03	8	25	20	22	15	8	0	37	41	59
2011	CS-04	24	12	18	24	6	12	6	43	36	17

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	48	5	5	3	87	8	183
2019	CS-01	34	44	9	3	9	78	13	32
2019	CS-02	43	44	5	5	3	87	8	63
2019	CS-03	36	57	4	4	0	93	4	56
2017	CS	41	45	0	10	5	85	15	151
2017	CS-01	43	43	0	4	9	87	13	23
2017	CS-02	44	42	0	10	4	86	14	50
2017	CS-03	39	44	0	11	5	84	16	56
2017	CS-04	34	55	0	11	0	89	11	18
2014	CS	50	41	1	4	3	91	7	139
2014	CS-01	48	44	0	4	4	92	8	25
2014	CS-02	45	44	2	4	4	89	9	45
2014	CS-03	53	40	2	4	0	94	4	47
2014	CS-04	58	37	0	5	0	95	5	19
2011	CS	45	41	6	7	1	86	8	182
2011	CS-01	45	45	3	3	5	89	8	38
2011	CS-02	39	41	9	11	0	80	11	64
2011	CS-03	49	39	5	7	0	88	7	59
2011	CS-04	53	35	6	6	0	88	6	17
2008	CS	39	52	1	5	2	91	7	136
2008	CS-01	33	48	4	15	0	81	15	27
2008	CS-02	33	61	2	2	2	93	4	46
2008	CS-03	33	60	0	5	2	93	7	42
2008	CS-04	80	20	0	0	0	100	0	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	34	7	8	5	0	1	80	13	182
2019	CS-01	31	50	0	13	6	0	0	81	19	32
2019	CS-02	54	24	8	5	8	0	2	79	13	63
2019	CS-03	47	33	7	11	2	0	0	80	13	55
2017	CS	42	34	7	9	7	1	0	76	17	151
2017	CS-01	57	26	9	0	9	0	0	83	9	23
2017	CS-02	30	36	10	14	10	0	0	66	24	50
2017	CS-03	45	35	4	9	5	2	0	82	15	56
2017	CS-04	51	27	5	11	5	0	0	78	16	18
2014	CS	48	37	5	8	2	0	0	85	10	139
2014	CS-01	40	40	4	16	0	0	0	80	16	25
2014	CS-02	40	42	9	2	7	0	0	82	9	45
2014	CS-03	53	34	4	9	0	0	0	87	9	47
2014	CS-04	58	37	0	5	0	0	0	95	5	19
2011	CS	47	34	4	9	6	0	0	81	15	182
2011	CS-01	47	32	5	11	5	0	0	79	16	38
2011	CS-02	33	41	8	11	8	0	0	73	19	64
2011	CS-03	58	29	2	7	5	0	0	86	12	59
2011	CS-04	59	29	0	6	6	0	0	88	12	17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	41	8	4	2	0	86	6	181
2019	CS-01	34	47	9	6	3	0	81	9	32
2019	CS-02	52	34	8	5	2	0	85	6	62
2019	CS-03	40	47	9	4	0	0	87	4	55
2017	CS	47	38	7	4	3	0	85	7	151
2017	CS-01	39	52	0	0	9	0	91	9	23
2017	CS-02	42	36	12	6	4	0	78	10	50
2017	CS-03	48	41	5	4	2	0	89	5	56
2017	CS-04	56	27	11	5	0	0	84	5	18
2014	CS	54	35	7	2	1	1	90	3	139
2014	CS-01	32	52	16	0	0	0	84	0	25
2014	CS-02	44	40	9	2	2	2	86	5	45
2014	CS-03	62	30	4	4	0	0	91	4	47
2014	CS-04	84	16	0	0	0	0	100	0	19

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	26	4	4	2	0	1	90	7	183
2019	CS-01	63	31	3	0	3	0	0	94	3	32
2019	CS-02	73	17	5	2	2	0	2	92	3	63
2019	CS-03	57	32	2	7	2	0	0	89	9	56
2017	CS	67	23	7	1	3	0	0	89	4	151
2017	CS-01	87	9	0	0	4	0	0	96	4	23
2017	CS-02	72	20	6	0	2	0	0	92	2	50
2017	CS-03	59	29	7	2	4	0	0	87	5	56
2017	CS-04	56	27	11	5	0	0	0	84	5	18
2014	CS	67	19	6	6	0	1	1	88	6	139
2014	CS-01	72	20	8	0	0	0	0	92	0	25
2014	CS-02	67	18	7	7	0	0	2	86	7	45
2014	CS-03	60	26	4	9	0	2	0	87	9	47
2014	CS-04	79	11	5	5	0	0	0	89	5	19
2011	CS	67	15	5	5	7	0	1	83	12	182
2011	CS-01	63	18	8	8	3	0	0	82	11	38
2011	CS-02	64	17	3	5	9	0	2	83	14	64
2011	CS-03	71	10	5	5	8	0	0	81	14	59
2011	CS-04	71	24	6	0	0	0	0	94	0	17
2008	CS	66	21	4	6	4	0	0	87	10	136
2008	CS-01	67	15	4	15	0	0	0	81	15	27
2008	CS-02	61	22	2	7	9	0	0	83	15	46
2008	CS-03	67	24	5	2	2	0	0	90	5	42
2008	CS-04	80	20	0	0	0	0	0	100	0	15

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	22	7	3	1	0	1	88	4	184
2019	CS-01	75	16	0	3	3	0	3	94	6	32
2019	CS-02	62	21	13	2	2	0	2	84	3	63
2019	CS-03	70	21	7	2	0	0	0	91	2	57
2017	CS	72	17	5	4	2	0	0	89	6	151
2017	CS-01	78	4	9	4	4	0	0	83	9	23
2017	CS-02	72	18	8	2	0	0	0	90	2	50
2017	CS-03	70	18	4	5	4	0	0	87	9	56
2017	CS-04	73	22	0	5	0	0	0	95	5	18
2014	CS	68	15	3	7	3	0	4	87	10	139
2014	CS-01	52	36	4	4	0	0	4	92	4	25
2014	CS-02	69	9	0	13	2	0	7	83	17	45
2014	CS-03	68	13	4	6	6	0	2	83	13	47
2014	CS-04	89	11	0	0	0	0	0	100	0	19
2011	CS	70	15	4	5	3	1	1	87	8	182
2011	CS-01	66	18	3	13	0	0	0	84	13	38
2011	CS-02	66	16	6	5	6	2	0	83	11	64
2011	CS-03	75	17	2	0	3	0	3	95	4	59
2011	CS-04	82	6	6	6	0	0	0	88	6	17
2008	CS	74	12	3	5	2	0	4	89	8	135
2008	CS-01	73	12	4	4	4	0	4	88	8	26
2008	CS-02	67	17	2	7	2	0	4	89	9	46
2008	CS-03	76	7	2	7	2	0	5	88	10	42
2008	CS-04	87	13	0	0	0	0	0	100	0	15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	80	13	3	1	1	0	2	95	2	184
2019	CS-01	81	13	3	0	3	0	0	94	3	32
2019	CS-02	84	10	0	2	2	0	3	97	3	63
2019	CS-03	77	18	4	0	0	0	2	96	0	57
2017	CS	81	11	3	3	0	0	1	94	3	151
2017	CS-01	87	9	0	4	0	0	0	96	4	23
2017	CS-02	80	14	2	2	0	0	2	96	2	50
2017	CS-03	78	13	5	2	0	0	2	93	2	56
2017	CS-04	89	5	0	5	0	0	0	95	5	18
2014	CS	73	13	6	4	1	0	2	88	5	139
2014	CS-01	68	16	8	4	0	0	4	88	4	25
2014	CS-02	69	16	4	4	2	0	4	88	7	45
2014	CS-03	70	15	9	4	2	0	0	85	6	47
2014	CS-04	100	0	0	0	0	0	0	100	0	19
2011	CS	77	10	4	3	2	1	2	90	6	182
2011	CS-01	63	13	11	11	3	0	0	76	13	38
2011	CS-02	72	17	6	2	2	2	0	90	3	64
2011	CS-03	86	5	0	0	3	0	5	96	4	59
2011	CS-04	94	0	0	6	0	0	0	94	6	17
2008	CS	81	7	4	2	3	1	3	91	5	136
2008	CS-01	85	0	7	0	0	4	4	92	0	27
2008	CS-02	76	11	2	2	4	0	4	91	7	46
2008	CS-03	83	7	2	2	2	0	2	93	5	42
2008	CS-04	80	7	7	0	7	0	0	87	7	15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	24	14	4	2	7	79	6	184
2019	CS-01	59	16	6	9	3	6	80	13	32
2019	CS-02	57	21	8	3	2	10	86	5	63
2019	CS-03	46	30	16	2	0	7	81	2	57

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	49	14	2	1	2	83	3	184
2019	CS-01	16	59	13	6	3	3	77	10	32
2019	CS-02	25	52	21	0	0	2	79	0	63
2019	CS-03	37	47	11	2	2	2	86	4	57

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	28	7	1	1	7	91	2	184
2019	CS-01	38	31	13	0	3	16	81	4	32
2019	CS-02	62	22	10	0	0	6	90	0	63
2019	CS-03	49	39	4	2	2	5	93	4	57

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	5	95	184
2018	CS	9	91	140
2018	CS-02	11	89	45

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10
2018	CS	62	38	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	54	46	13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	38	62	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	54	46	13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10
2018	CS	0	100	13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	46	54	13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	13

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10
2018	CS	0	100	13

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	50	50	12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	42	58	12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	5	95	184

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	17	18	2	2	31	8	64	7	184
2019	CS-01	25	13	9	3	6	34	9	67	17	32
2019	CS-02	25	17	10	2	0	37	10	79	3	63
2019	CS-03	19	18	30	2	2	23	7	53	5	57
2018	CS	22	21	16	1	4	27	8	67	8	136
2018	CS-01	30	9	26	0	4	22	9	56	6	23
2018	CS-02	27	18	14	2	5	23	11	69	10	44
2018	CS-03	11	30	16	2	0	34	7	69	4	44
2017	CS	19	22	21	2	5	17	15	60	10	151
2017	CS-01	26	30	13	0	4	9	17	76	6	23
2017	CS-02	22	14	20	0	8	24	12	56	13	50
2017	CS-03	11	28	29	4	2	11	16	53	7	56
2017	CS-04	22	22	11	0	0	22	23	80	0	18
2014	CS	24	19	17	2	2	22	13	67	7	139
2014	CS-01	16	24	16	8	4	24	8	59	18	25
2014	CS-02	24	22	13	0	2	25	13	75	4	45
2014	CS-03	19	15	21	2	0	26	17	59	4	47
2014	CS-04	42	21	16	0	0	11	11	80	0	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	36	15	3	2	11	1	78	5	184
2019	CS-01	25	56	13	3	3	0	0	81	6	32
2019	CS-02	41	22	17	3	0	16	0	75	4	63
2019	CS-03	28	37	19	2	2	11	2	74	4	57
2018	CS	38	33	15	1	3	9	1	79	5	137
2018	CS-01	39	39	13	0	4	4	0	82	5	23
2018	CS-02	50	30	7	2	2	9	0	88	5	44
2018	CS-03	24	38	22	0	0	13	2	74	0	45
2017	CS	27	36	21	4	2	7	2	70	7	151
2017	CS-01	39	48	4	0	4	4	0	91	5	23
2017	CS-02	28	30	20	6	4	10	2	66	11	50
2017	CS-03	22	35	32	4	0	5	2	61	4	56
2017	CS-04	22	49	11	5	0	5	7	81	6	18
2014	CS	42	30	11	1	1	13	1	84	3	139
2014	CS-01	32	40	12	4	0	12	0	82	5	25
2014	CS-02	40	24	13	2	2	16	2	78	5	45
2014	CS-03	43	28	13	0	0	15	2	85	0	47
2014	CS-04	58	37	0	0	0	5	0	100	0	19
2011	CS	39	31	14	5	3	7	0	76	9	182
2011	CS-01	45	29	11	5	3	8	0	80	9	38
2011	CS-02	31	31	16	8	6	8	0	68	15	64
2011	CS-03	37	36	17	2	0	8	0	80	2	59
2011	CS-04	53	24	12	12	0	0	0	76	12	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	184
2018	CS	6	94	139
2018	CS-04	0	100	14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	4	96	184

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	14	18	1	2	36	8	63	6	183
2019	CS-01	19	16	9	0	6	41	9	69	13	32
2019	CS-02	24	11	13	2	0	37	13	71	3	62
2019	CS-03	21	14	28	0	4	28	5	53	5	57
2018	CS	19	22	17	1	2	29	9	66	6	139
2018	CS-01	33	13	21	0	4	21	8	65	6	24
2018	CS-02	18	16	18	5	2	30	11	58	12	44
2018	CS-03	11	30	20	0	0	30	9	68	0	46
2017	CS	21	23	22	0	1	19	14	66	1	151
2017	CS-01	22	30	13	0	4	13	17	75	6	23
2017	CS-02	26	14	18	0	0	32	10	69	0	50
2017	CS-03	16	30	30	0	0	11	13	61	0	56
2017	CS-04	16	22	16	0	0	22	23	70	0	18
2014	CS	25	16	17	0	1	29	13	70	1	139
2014	CS-01	16	20	20	0	4	24	16	60	7	25
2014	CS-02	29	16	13	0	0	29	13	77	0	45
2014	CS-03	21	17	19	0	0	30	13	67	0	47
2014	CS-04	42	11	11	0	0	26	11	83	0	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	30	15	1	2	16	1	78	4	184
2019	CS-01	28	44	9	3	3	6	6	82	7	32
2019	CS-02	49	16	16	2	0	17	0	79	2	63
2019	CS-03	21	39	18	0	5	18	0	72	6	57
2018	CS	34	29	18	1	3	13	1	74	5	138
2018	CS-01	42	29	21	0	4	4	0	74	4	24
2018	CS-02	36	25	18	2	2	14	2	73	5	44
2018	CS-03	27	33	18	0	0	20	2	77	0	45
2017	CS	34	30	20	1	1	11	2	73	3	151
2017	CS-01	48	26	13	0	4	9	0	81	5	23
2017	CS-02	30	28	18	2	0	20	2	74	3	50
2017	CS-03	29	30	28	0	2	7	4	66	2	56
2017	CS-04	34	44	11	5	0	5	0	83	6	18
2014	CS	43	25	16	0	0	14	2	81	0	139
2014	CS-01	28	28	28	0	0	16	0	67	0	25
2014	CS-02	45	20	18	0	0	18	0	78	0	45
2014	CS-03	40	28	13	0	0	13	6	84	0	47
2014	CS-04	68	26	5	0	0	0	0	95	0	19
2011	CS	48	23	16	1	1	11	0	80	2	182
2011	CS-01	63	18	11	3	0	5	0	86	3	38
2011	CS-02	36	19	27	2	2	16	0	65	4	64
2011	CS-03	46	29	15	0	0	10	0	83	0	59
2011	CS-04	65	24	0	0	0	12	0	100	0	17

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	12	88	184
2019	CS-01	9	91	32
2019	CS-02	11	89	63
2019	CS-03	12	88	57
2017	CS	15	85	150
2017	CS-02	18	82	49
2017	CS-03	16	84	56
2014	CS	9	91	139
2014	CS-03	11	89	47

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	95	5	22
2017	CS	87	13	23
2014	CS	77	23	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	52	0	5	14	0	81	19	21
2017	CS	40	44	10	5	0	0	85	5	20
2014	CS	60	20	10	0	0	10	89	0	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	21	11	1	1	1	87	2	184
2019	CS-01	50	31	13	0	6	0	81	6	32
2019	CS-02	73	16	10	2	0	0	89	2	63
2019	CS-03	54	25	16	2	0	4	82	2	57
2018	CS	55	29	11	1	4	1	85	4	139
2018	CS-01	71	17	8	4	0	0	88	4	24
2018	CS-02	43	36	16	0	5	0	80	5	44
2018	CS-03	48	39	9	0	4	0	87	4	46
2017	CS	50	24	17	5	3	0	74	9	151
2017	CS-01	57	13	22	0	9	0	70	9	23
2017	CS-02	56	22	14	8	0	0	78	8	50
2017	CS-03	47	28	16	4	5	0	75	9	56
2017	CS-04	40	27	22	11	0	0	67	11	18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	48	18	5	2	5	0	74	7	60
2019	CS-03	23	40	20	7	3	7	0	68	11	30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	43	21	3	4	5	70	7	183
2019	CS-01	19	38	28	9	3	3	58	13	32
2019	CS-02	23	42	19	3	5	8	70	9	62
2019	CS-03	25	46	21	0	4	5	74	4	57
2018	CS	30	40	20	3	1	5	74	5	137
2018	CS-01	42	29	25	0	4	0	71	4	24
2018	CS-02	30	49	12	5	0	5	83	5	43
2018	CS-03	22	44	27	0	0	7	71	0	45
2017	CS	16	32	25	11	5	11	54	18	151
2017	CS-01	26	30	17	4	4	17	68	11	23
2017	CS-02	12	28	24	22	6	8	43	30	50
2017	CS-03	7	35	32	7	5	13	49	14	56
2017	CS-04	23	44	22	5	0	5	71	6	18

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	46	19	9	3	3	0	68	13	183
2019	CS-01	9	59	13	9	6	3	0	71	16	32
2019	CS-02	27	39	15	13	0	6	0	71	14	62
2019	CS-03	23	44	25	4	5	0	0	67	9	57
2018	CS	25	39	24	7	4	1	0	64	12	139
2018	CS-01	29	38	21	8	4	0	0	67	13	24
2018	CS-02	23	34	25	11	7	0	0	57	18	44
2018	CS-03	24	46	24	4	0	2	0	71	4	46
2017	CS	15	38	24	13	7	1	1	54	21	151
2017	CS-01	30	26	30	9	4	0	0	57	13	23
2017	CS-02	20	34	20	14	12	0	0	54	26	50
2017	CS-03	5	43	25	14	7	4	2	51	23	56
2017	CS-04	7	60	22	11	0	0	0	67	11	18

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	28	20	10	8	1	2	60	19	184
2019	CS-01	38	38	13	13	0	0	0	75	13	32
2019	CS-02	30	25	24	6	11	2	2	57	18	63
2019	CS-03	32	26	23	9	7	0	4	60	16	57
2018	CS	39	27	12	10	10	0	2	67	21	139
2018	CS-01	42	29	13	8	4	0	4	74	13	24
2018	CS-02	41	18	7	18	14	0	2	60	33	44
2018	CS-03	37	33	13	9	7	0	2	71	16	46
2017	CS	36	29	18	7	8	1	1	67	15	150
2017	CS-01	39	22	9	9	13	4	4	67	24	23
2017	CS-02	33	24	24	8	10	0	0	57	18	49
2017	CS-03	36	34	16	3	7	2	2	73	11	56
2017	CS-04	45	33	16	5	0	0	0	78	5	18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	26	26	20	13	0	1	41	33	184
2019	CS-01	13	31	28	25	3	0	0	44	28	32
2019	CS-02	17	32	22	11	16	0	2	50	27	63
2019	CS-03	18	23	28	19	12	0	0	40	32	57
2018	CS	17	29	22	18	13	0	1	46	31	139
2018	CS-01	25	29	29	13	4	0	0	54	17	24
2018	CS-02	18	23	20	20	16	0	2	42	37	44
2018	CS-03	13	37	28	15	7	0	0	50	22	46
2017	CS	17	30	26	19	7	1	0	48	26	150
2017	CS-01	18	32	41	5	5	0	0	50	9	22
2017	CS-02	20	30	14	26	8	2	0	51	35	50
2017	CS-03	16	34	26	18	5	0	0	50	23	56
2017	CS-04	7	22	38	22	11	0	0	29	33	18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	21	30	9	8	1	52	17	184
2019	CS-01	47	31	9	3	6	3	81	10	32
2019	CS-02	33	25	29	6	6	0	59	13	63
2019	CS-03	26	14	37	16	7	0	40	23	57
2018	CS	22	29	28	12	10	0	51	22	138
2018	CS-01	35	22	30	4	9	0	57	13	23
2018	CS-02	23	25	30	18	5	0	48	23	44
2018	CS-03	22	37	28	7	7	0	59	13	46
2017	CS	22	28	26	11	10	2	52	22	149
2017	CS-01	26	26	22	13	9	4	55	23	23
2017	CS-02	24	33	18	10	10	4	60	21	49
2017	CS-03	23	29	28	11	9	0	52	20	56
2017	CS-04	7	17	46	17	12	0	25	29	17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	28	21	17	19	1	1	43	36	183
2019	CS-01	19	31	19	19	9	0	3	52	29	32
2019	CS-02	17	30	19	13	19	2	0	48	32	63
2019	CS-03	13	25	25	16	21	0	0	38	38	56
2018	CS	12	27	21	26	13	2	0	39	40	139
2018	CS-01	17	21	29	21	4	8	0	41	27	24
2018	CS-02	14	25	18	27	16	0	0	39	43	44
2018	CS-03	13	33	13	26	13	2	0	47	40	46
2017	CS	14	31	20	21	13	1	0	45	34	150
2017	CS-01	22	35	22	17	4	0	0	57	22	23
2017	CS-02	14	27	18	20	18	2	0	42	40	49
2017	CS-03	13	38	18	18	13	2	0	51	31	56
2017	CS-04	7	22	22	44	5	0	0	29	49	18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	24	11	5	2	0	5	81	8	181
2019	CS-01	63	16	3	3	0	0	16	93	4	32
2019	CS-02	65	23	6	2	0	0	5	92	2	62
2019	CS-03	51	25	16	4	2	0	2	78	6	55
2018	CS	47	25	15	4	3	1	5	77	8	137
2018	CS-01	54	21	8	0	0	4	13	90	0	24
2018	CS-02	51	16	21	2	2	0	7	73	5	43
2018	CS-03	48	37	9	2	2	0	2	87	4	46
2017	CS	53	27	10	3	2	1	5	85	5	150
2017	CS-01	48	35	9	0	0	0	9	90	0	23
2017	CS-02	59	27	2	2	0	2	8	95	2	49
2017	CS-03	57	25	11	2	4	0	2	84	5	56
2017	CS-04	29	33	27	5	5	0	0	62	11	18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	30	18	6	7	2	69	13	184
2019	CS-01	56	16	9	3	13	3	74	16	32
2019	CS-02	41	32	16	5	3	3	75	8	63
2019	CS-03	32	33	23	9	4	0	65	12	57
2018	CS	35	32	14	12	6	1	67	18	139
2018	CS-01	46	21	17	13	4	0	67	17	24
2018	CS-02	36	27	20	9	7	0	64	16	44
2018	CS-03	33	48	9	11	0	0	80	11	46
2017	CS	31	37	17	9	6	0	68	15	151
2017	CS-01	43	30	9	4	13	0	74	17	23
2017	CS-02	28	36	22	10	4	0	64	14	50
2017	CS-03	32	39	16	9	4	0	72	12	56
2017	CS-04	18	38	22	11	11	0	56	22	18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	44	16	8	4	1	1	72	12	183
2019	CS-01	34	41	16	0	6	0	3	77	6	32
2019	CS-02	32	41	11	6	5	3	2	77	12	63
2019	CS-03	16	50	21	7	5	0	0	66	13	56
2018	CS	28	34	23	7	6	1	1	64	13	137
2018	CS-01	46	29	17	4	4	0	0	75	8	24
2018	CS-02	26	30	28	12	5	0	0	56	16	43
2018	CS-03	22	40	22	7	4	2	2	65	12	45
2017	CS	26	34	17	13	7	1	1	62	21	151
2017	CS-01	35	30	13	9	9	0	4	68	18	23
2017	CS-02	22	34	20	14	8	0	2	57	22	50
2017	CS-03	25	34	16	16	7	2	0	60	23	56
2017	CS-04	29	44	11	11	5	0	0	73	16	18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	36	22	12	11	1	54	24	184
2019	CS-01	22	38	16	13	9	3	61	23	32
2019	CS-02	24	44	16	5	10	2	69	15	63
2019	CS-03	11	33	26	16	14	0	44	30	57
2018	CS	20	33	27	16	4	0	53	20	138
2018	CS-01	38	33	17	8	4	0	71	13	24
2018	CS-02	18	30	30	18	5	0	48	23	44
2018	CS-03	16	36	29	20	0	0	51	20	45
2017	CS	15	35	24	14	13	0	50	26	151
2017	CS-01	35	30	17	4	13	0	65	17	23
2017	CS-02	20	32	24	12	12	0	52	24	50
2017	CS-03	4	36	29	18	14	0	39	32	56
2017	CS-04	12	38	22	16	11	0	51	27	18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	37	23	10	8	0	1	59	18	184
2019	CS-01	28	34	25	3	6	0	3	65	10	32
2019	CS-02	27	30	24	13	5	0	2	58	18	63
2019	CS-03	16	46	21	7	11	0	0	61	18	57
2018	CS	22	33	22	17	5	1	0	55	23	138
2018	CS-01	33	25	17	17	4	4	0	61	22	24
2018	CS-02	25	23	20	30	2	0	0	48	32	44
2018	CS-03	16	47	22	13	2	0	0	62	16	45
2017	CS	22	35	21	11	11	0	1	57	22	151
2017	CS-01	35	30	17	9	9	0	0	65	17	23
2017	CS-02	26	34	14	14	10	0	2	61	24	50
2017	CS-03	11	43	22	10	14	0	0	54	25	56
2017	CS-04	23	22	38	11	5	0	0	45	16	18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	32	14	5	7	1	74	12	181
2019	CS-01	42	29	10	6	10	3	73	17	31
2019	CS-02	45	24	18	6	6	0	69	13	62
2019	CS-03	36	36	16	4	7	2	73	11	56

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	36	19	11	6	0	1	64	18	183
2019	CS-01	38	28	19	6	6	0	3	68	13	32
2019	CS-02	32	35	21	8	3	0	0	68	11	62
2019	CS-03	21	42	16	16	5	0	0	63	21	57
2018	CS	26	31	25	12	6	0	0	57	18	137
2018	CS-01	29	38	21	8	4	0	0	67	13	24
2018	CS-02	20	39	20	16	5	0	0	59	20	44
2018	CS-03	31	24	33	9	2	0	0	56	11	45
2017	CS	29	35	21	9	3	1	3	66	12	150
2017	CS-01	43	30	4	13	4	0	4	77	18	23
2017	CS-02	29	39	22	2	2	2	4	72	4	49
2017	CS-03	29	36	18	16	0	0	2	66	16	56
2017	CS-04	5	34	44	5	11	0	0	40	16	18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	24	9	4	1	2	85	5	181
2019	CS-01	44	34	16	3	0	3	81	3	32
2019	CS-02	58	24	8	6	2	2	84	8	62
2019	CS-03	66	25	5	2	0	2	93	2	56
2018	CS	58	24	12	3	1	2	84	4	137
2018	CS-01	63	21	4	8	0	4	87	9	24
2018	CS-02	49	30	12	5	2	2	81	7	43
2018	CS-03	69	13	16	0	0	2	84	0	45
2017	CS	59	22	9	3	3	3	84	7	150
2017	CS-01	70	22	4	0	4	0	91	4	23
2017	CS-02	49	24	12	6	6	2	75	13	49
2017	CS-03	57	25	9	2	2	5	87	4	56
2017	CS-04	84	0	11	5	0	0	84	5	18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	13	4	1	1	1	5	93	2	183
2019	CS-01	72	9	6	0	3	0	9	90	3	32
2019	CS-02	70	17	5	2	2	2	3	92	3	63
2019	CS-03	79	9	4	2	0	0	7	94	2	56
2018	CS	74	13	7	1	1	0	4	90	2	138
2018	CS-01	79	4	8	0	4	0	4	87	4	24
2018	CS-02	66	14	11	2	2	0	5	83	5	44
2018	CS-03	82	16	0	0	0	0	2	100	0	45

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	80	8	2	3	2	1	3	93	6	183
2019	CS-01	78	6	0	0	6	3	6	93	7	32
2019	CS-02	86	6	3	2	0	0	3	95	2	63
2019	CS-03	80	9	0	5	2	2	2	93	7	56
2018	CS	76	9	5	3	3	1	3	89	6	138
2018	CS-01	63	17	0	4	4	4	8	90	10	24
2018	CS-02	75	7	11	2	2	0	2	84	5	44
2018	CS-03	89	4	0	2	2	0	2	95	5	45
2017	CS	75	10	7	3	2	0	3	88	5	150
2017	CS-01	65	4	13	4	9	0	4	73	14	23
2017	CS-02	69	16	6	4	0	0	4	89	4	49
2017	CS-03	81	10	4	2	2	0	2	93	4	56
2017	CS-04	100	0	0	0	0	0	0	100	0	18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	21	7	1	1	1	2	92	2	182
2019	CS-01	72	16	6	0	0	3	3	93	0	32
2019	CS-02	78	13	6	2	0	0	2	92	2	63
2019	CS-03	63	29	7	0	0	0	2	93	0	56
2018	CS	59	24	11	4	2	0	1	83	6	139
2018	CS-01	54	13	21	13	0	0	0	67	13	24
2018	CS-02	55	20	16	5	5	0	0	75	9	44
2018	CS-03	61	33	2	0	2	0	2	96	2	46
2017	CS	62	23	5	5	3	0	1	87	8	150
2017	CS-01	48	35	4	4	4	0	4	86	9	23
2017	CS-02	65	22	4	6	2	0	0	88	8	49
2017	CS-03	61	20	7	7	4	0	2	82	11	56
2017	CS-04	84	16	0	0	0	0	0	100	0	18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	68	16	7	4	3	1	1	86	7	180
2019	CS-01	71	13	3	0	6	3	3	90	7	31
2019	CS-02	74	13	5	5	2	0	2	89	7	62
2019	CS-03	65	18	5	5	4	2	0	85	9	55
2018	CS	58	21	10	7	3	1	1	80	10	139
2018	CS-01	58	21	8	8	0	4	0	83	9	24
2018	CS-02	52	14	18	11	5	0	0	66	16	44
2018	CS-03	63	24	7	2	2	0	2	89	4	46
2017	CS	62	19	8	3	5	0	2	83	9	151
2017	CS-01	52	30	4	4	4	0	4	86	9	23
2017	CS-02	60	16	16	2	4	0	2	78	6	50
2017	CS-03	65	16	4	5	9	0	2	82	14	56
2017	CS-04	73	27	0	0	0	0	0	100	0	18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	11	3	3	1	1	13	92	4	182
2019	CS-01	78	0	0	0	0	3	19	100	0	32
2019	CS-02	76	2	2	3	0	0	18	94	4	62
2019	CS-03	65	19	5	2	0	0	9	92	2	57
2018	CS	58	11	11	1	1	1	19	85	2	139
2018	CS-01	75	0	13	0	0	0	13	86	0	24
2018	CS-02	48	9	11	2	0	0	30	81	3	44
2018	CS-03	61	11	7	0	0	2	20	92	0	46
2017	CS	60	16	3	3	1	0	17	92	5	150
2017	CS-01	61	9	0	4	0	0	26	94	6	23
2017	CS-02	61	8	4	2	0	0	24	92	3	49
2017	CS-03	63	19	4	0	2	0	13	94	2	56
2017	CS-04	51	33	0	11	5	0	0	84	16	18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	79	10	5	2	0	1	3	93	2	181
2019	CS-01	71	13	10	0	0	3	3	90	0	31
2019	CS-02	80	10	5	2	0	0	3	93	2	61
2019	CS-03	81	5	5	4	0	0	5	91	4	57
2018	CS	73	8	7	1	1	1	9	90	2	139
2018	CS-01	71	13	8	0	0	4	4	91	0	24
2018	CS-02	73	2	11	2	0	0	11	85	3	44
2018	CS-03	76	4	2	2	2	0	13	93	5	46
2017	CS	72	11	3	2	1	1	10	94	3	149
2017	CS-01	61	22	4	4	0	0	9	90	5	23
2017	CS-02	67	13	2	4	0	0	15	93	5	48
2017	CS-03	80	4	4	0	2	2	9	94	2	56
2017	CS-04	84	16	0	0	0	0	0	100	0	18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	82	11	2	2	1	1	2	96	2	182
2019	CS-01	71	10	3	6	3	3	3	86	10	31
2019	CS-02	79	16	2	2	0	0	2	97	2	62
2019	CS-03	84	12	2	0	0	0	2	98	0	57
2018	CS	75	12	7	1	1	0	5	91	2	138
2018	CS-01	67	17	8	0	4	0	4	87	4	24
2018	CS-02	73	11	9	2	0	0	5	88	2	44
2018	CS-03	80	9	2	0	2	0	7	95	2	45
2017	CS	68	21	5	2	1	0	3	92	3	149
2017	CS-01	65	17	9	4	4	0	0	83	9	23
2017	CS-02	57	29	4	4	0	0	6	91	4	49
2017	CS-03	71	20	5	0	2	0	2	93	2	56
2017	CS-04	88	12	0	0	0	0	0	100	0	17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	23	13	4	1	1	1	82	6	183
2019	CS-01	47	31	9	9	0	3	0	81	10	32
2019	CS-02	60	21	13	3	0	0	3	83	3	62
2019	CS-03	61	25	14	0	0	0	0	86	0	57
2018	CS	51	28	12	5	1	0	2	81	7	138
2018	CS-01	50	29	8	4	4	0	4	83	9	24
2018	CS-02	57	18	16	7	2	0	0	75	9	44
2018	CS-03	44	36	13	2	0	0	4	84	2	45
2017	CS	57	29	7	5	2	0	0	87	7	150
2017	CS-01	61	26	0	13	0	0	0	87	13	23
2017	CS-02	51	35	8	4	2	0	0	86	6	49
2017	CS-03	63	27	5	3	2	0	0	90	5	56
2017	CS-04	51	33	11	0	5	0	0	84	5	18

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	40	30	12	4	0	53	16	184
2019	CS-01	19	41	25	9	6	0	59	16	32
2019	CS-02	14	48	27	10	2	0	62	11	63
2019	CS-03	12	42	32	12	2	0	54	14	57
2018	CS	14	32	39	10	4	1	46	14	139
2018	CS-01	25	25	42	0	4	4	52	4	24
2018	CS-02	11	30	36	16	7	0	41	23	44
2018	CS-03	15	43	37	4	0	0	59	4	46
2017	CS	12	29	42	14	3	1	41	17	151
2017	CS-01	17	39	39	4	0	0	57	4	23
2017	CS-02	18	28	34	18	2	0	46	20	50
2017	CS-03	7	30	44	11	5	2	38	16	56
2017	CS-04	7	16	55	22	0	0	23	22	18

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	20	33	26	9	0	1	36	31	184
2019	CS-01	16	22	22	38	0	0	3	39	39	32
2019	CS-02	5	21	30	27	16	0	2	44	26	63
2019	CS-03	11	18	33	26	12	0	0	39	28	57
2018	CS	7	23	32	23	12	1	1	36	31	137
2018	CS-01	8	17	33	13	21	4	4	36	27	24
2018	CS-02	7	30	23	23	16	0	0	40	37	43
2018	CS-03	2	20	41	28	9	0	0	37	22	46
2017	CS	8	18	43	19	12	0	0	31	26	150
2017	CS-01	4	0	57	13	26	0	0	39	4	23
2017	CS-02	10	18	40	20	12	0	0	32	28	50
2017	CS-03	5	22	43	22	9	0	0	30	27	56
2017	CS-04	17	17	41	17	7	0	0	25	35	17

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	29	21	4	4	4	1	38	62	184
2019	CS-01	44	34	13	0	0	3	6	48	52	32
2019	CS-02	40	30	17	5	2	6	0	42	58	63
2019	CS-03	37	30	21	4	7	2	0	38	63	57
2018	CS	51	24	16	4	4	1	1	52	48	139
2018	CS-01	54	25	17	0	4	0	0	54	46	24
2018	CS-02	61	20	9	2	2	2	2	64	36	44
2018	CS-03	52	22	20	2	2	0	2	53	47	46
2017	CS	56	19	12	4	3	5	1	60	40	151
2017	CS-01	35	22	13	0	13	17	0	42	58	23
2017	CS-02	62	18	6	4	4	4	2	66	34	50
2017	CS-03	63	13	14	7	0	2	2	65	35	56
2017	CS-04	51	38	11	0	0	0	0	51	49	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	54	46	108
2019	CS-02	44	56	34
2019	CS-03	49	51	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	108
2019	CS-02	50	50	34
2019	CS-03	43	57	35
2018	CS	37	63	65
2018	CS-01	64	36	11
2018	CS-02	33	67	15
2018	CS-03	43	57	21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	20	17	7	9	2	5	64	17	183
2019	CS-01	56	16	6	3	6	3	9	82	11	32
2019	CS-02	37	13	27	8	5	3	6	55	14	62
2019	CS-03	40	25	16	5	9	2	4	69	15	57
2018	CS	50	17	12	7	8	1	4	71	16	139
2018	CS-01	63	13	8	4	8	0	4	78	13	24
2018	CS-02	50	11	16	9	5	2	7	68	15	44
2018	CS-03	46	24	11	9	7	0	4	73	16	46

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	26	19	11	18	5	12	43	34	108
2019	CS-02	15	26	15	18	3	6	18	54	27	34
2019	CS-03	9	31	17	3	26	6	9	47	33	35
2018	CS	14	23	14	22	12	5	11	44	40	65
2018	CS-01	9	45	18	18	0	0	9	60	20	11
2018	CS-02	13	13	20	33	13	0	7	29	50	15
2018	CS-03	19	19	14	19	5	10	14	50	31	21
2017	CS	7	19	12	11	28	0	23	34	50	57
2017	CS-01	0	27	9	9	36	0	18	33	56	11
2017	CS-02	0	25	6	13	38	0	19	31	62	16
2017	CS-03	11	11	16	16	31	0	16	25	56	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	23	21	12	22	6	11	34	42	107
2019	CS-02	6	32	12	12	15	9	15	50	35	34
2019	CS-03	6	21	24	6	24	6	15	33	37	34
2019	CS-04	0	15	30	20	25	5	5	17	50	20
2018	CS	3	17	15	15	32	3	14	24	57	65
2018	CS-01	9	27	27	9	0	9	18	50	13	11
2018	CS-02	0	13	20	27	33	0	7	14	64	15
2018	CS-03	0	19	19	19	24	5	14	24	53	21
2017	CS	4	11	14	14	22	2	33	22	56	57
2017	CS-01	0	18	18	9	18	9	27	29	43	11
2017	CS-02	0	13	6	13	25	0	44	22	67	16
2017	CS-03	5	5	16	21	31	0	21	14	66	19

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.