2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 36 44 12 6 1 0 0 80 7 81
2019 PC-02 33 43 14 10 0 0 0 76 10 21
2019 PC-03 40 43 10 7 0 0 0 83 7 42
2018 PC 38 42 6 12 1 0 0 80 14 81
2018 PC-02 35 38 15 12 0 0 0 73 12 26
2018 PC-03 41 41 2 12 2 0 0 83 15 41
2017 PC 37 45 7 8 3 0 0 82 11 93
2017 PC-02 30 46 12 9 3 0 0 76 12 33
2017 PC-03 36 47 4 8 4 0 0 83 13 47
2014 PC 22 49 16 9 3 0 0 72 12 67
2014 PC-02 14 50 18 11 7 0 0 64 18 28
2014 PC-03 24 44 24 8 0 0 0 68 8 25
2011 PC 20 49 12 11 8 0 0 69 19 95
2011 PC-02 20 48 11 14 7 0 0 68 20 44
2011 PC-03 13 53 13 11 11 0 0 66 21 38
2008 PC 37 41 11 8 4 0 0 78 12 76
2008 PC-02 38 33 13 13 4 0 0 71 17 24
2008 PC-03 39 39 11 6 6 0 0 78 11 36

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 44 38 8 8 4 0 0 81 11 80
2019 PC-02 30 50 5 15 0 0 0 80 15 20
2019 PC-03 50 36 10 2 2 0 0 86 5 42
2018 PC 41 38 12 5 4 0 0 79 9 81
2018 PC-02 31 38 23 8 0 0 0 69 8 26
2018 PC-03 44 37 10 5 5 0 0 80 10 41
2017 PC 39 35 14 7 3 1 0 75 11 93
2017 PC-02 48 31 9 9 3 0 0 79 12 33
2017 PC-03 32 37 21 6 2 2 0 70 9 47

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 44 44 9 3 0 0 0 89 3 79
2019 PC-02 35 55 5 5 0 0 0 90 5 20
2019 PC-03 49 44 7 0 0 0 0 93 0 41
2018 PC 46 40 9 5 0 0 0 86 5 80
2018 PC-02 31 50 12 8 0 0 0 81 8 26
2018 PC-03 53 38 8 3 0 0 0 90 3 40
2017 PC 45 47 4 4 0 0 0 92 4 93
2017 PC-02 41 50 3 6 0 0 0 91 6 33
2017 PC-03 44 45 6 4 0 0 0 90 4 47
2014 PC 45 36 15 3 1 0 0 81 4 67
2014 PC-02 46 32 14 4 4 0 0 79 7 28
2014 PC-03 36 40 20 4 0 0 0 76 4 25
2011 PC 41 41 13 3 2 0 0 82 5 95
2011 PC-02 39 43 11 5 2 0 0 82 7 44
2011 PC-03 42 39 16 3 0 0 0 82 3 38

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 41 44 9 5 1 0 0 85 6 81
2019 PC-02 38 38 10 14 0 0 0 76 14 21
2019 PC-03 43 48 7 0 2 0 0 90 2 42
2018 PC 33 46 16 2 2 0 0 79 5 81
2018 PC-02 23 46 27 4 0 0 0 69 4 26
2018 PC-03 37 46 10 2 5 0 0 83 7 41
2017 PC 45 41 8 3 3 0 0 85 6 93
2017 PC-02 39 47 6 6 3 0 0 85 9 33
2017 PC-03 42 41 10 2 4 0 0 83 6 47
2014 PC 36 46 9 6 3 0 0 82 9 67
2014 PC-02 25 54 11 4 7 0 0 79 11 28
2014 PC-03 36 48 8 8 0 0 0 84 8 25
2011 PC 31 49 5 11 4 0 0 80 15 95
2011 PC-02 30 48 5 14 5 0 0 77 18 44
2011 PC-03 26 55 8 8 3 0 0 82 11 38
2008 PC 47 38 6 5 4 0 0 84 9 77
2008 PC-02 54 25 8 8 4 0 0 79 13 24
2008 PC-03 47 33 8 6 6 0 0 81 11 36

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 38 12 5 2 0 0 80 7 81
2019 PC-02 38 43 10 10 0 0 0 81 10 21
2019 PC-03 43 38 14 2 2 0 0 81 5 42
2018 PC 44 36 9 6 5 0 0 80 11 81
2018 PC-02 42 35 12 8 4 0 0 77 12 26
2018 PC-03 41 37 10 7 5 0 0 78 12 41
2017 PC 38 42 9 6 3 1 0 81 10 93
2017 PC-02 49 39 3 6 3 0 0 88 9 33
2017 PC-03 25 48 16 4 4 2 0 75 9 47
2014 PC 36 43 7 6 7 0 0 79 13 67
2014 PC-02 25 54 7 4 11 0 0 79 14 28
2014 PC-03 32 40 12 12 4 0 0 72 16 25
2011 PC 28 38 17 6 11 0 0 66 17 95
2011 PC-02 34 34 11 11 9 0 0 68 20 44
2011 PC-03 18 37 29 3 13 0 0 55 16 38

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 46 38 9 5 2 0 0 84 7 81
2019 PC-02 38 43 5 14 0 0 0 81 14 21
2019 PC-03 52 36 7 2 2 0 0 88 5 42
2018 PC 40 42 9 5 5 0 0 81 10 81
2018 PC-02 38 38 12 8 4 0 0 77 12 26
2018 PC-03 37 44 10 5 5 0 0 80 10 41
2017 PC 39 42 11 6 2 0 0 81 8 93
2017 PC-02 46 33 12 6 3 0 0 79 9 33
2017 PC-03 30 52 13 4 2 0 0 81 6 47
2014 PC 36 42 13 3 6 0 0 78 9 67
2014 PC-02 25 50 14 0 11 0 0 75 11 28
2014 PC-03 32 40 20 8 0 0 0 72 8 25
2011 PC 36 35 12 7 11 0 0 71 18 95
2011 PC-02 43 30 7 11 9 0 0 73 20 44
2011 PC-03 26 39 18 5 11 0 0 66 16 38
2008 PC 50 32 10 3 4 1 0 83 6 78
2008 PC-02 42 42 8 4 4 0 0 83 8 24
2008 PC-03 42 33 14 3 6 3 0 77 9 36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 40 28 19 9 4 1 0 69 13 81
2019 PC-02 29 29 29 10 5 0 0 57 14 21
2019 PC-03 48 24 17 5 5 2 0 73 10 42
2018 PC 33 30 17 11 5 4 0 65 17 81
2018 PC-02 27 23 31 15 4 0 0 50 19 26
2018 PC-03 32 32 15 10 5 7 0 68 16 41
2017 PC 32 35 15 6 5 6 0 71 12 93
2017 PC-02 33 31 22 6 3 6 0 68 9 33
2017 PC-03 27 38 15 8 6 4 0 69 15 47
2014 PC 33 37 18 4 6 1 0 71 11 67
2014 PC-02 21 36 21 7 11 4 0 59 19 28
2014 PC-03 40 32 24 4 0 0 0 72 4 25
2011 PC 29 31 14 15 8 3 0 62 24 95
2011 PC-02 39 23 11 16 11 0 0 61 27 44
2011 PC-03 21 32 18 16 5 8 0 57 23 38
2008 PC 40 24 19 8 4 5 0 68 12 78
2008 PC-02 38 25 17 8 8 4 0 65 17 24
2008 PC-03 36 22 25 8 3 6 0 62 12 36
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 60 26 4 5 1 0 4 90 6 81
2019 PC-02 43 43 5 5 0 0 5 90 5 21
2019 PC-03 64 24 2 5 2 0 2 90 7 42

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 60 26 2 5 2 1 2 90 8 81
2019 PC-02 43 38 10 5 0 5 0 85 5 21
2019 PC-03 69 24 0 5 2 0 0 93 7 42
2018 PC 52 35 6 1 4 2 0 89 5 81
2018 PC-02 38 54 8 0 0 0 0 92 0 26
2018 PC-03 54 29 5 2 5 5 0 87 8 41
2017 PC 61 23 7 5 3 0 1 85 9 93
2017 PC-02 52 27 9 9 3 0 0 79 12 33
2017 PC-03 63 25 4 4 2 0 2 89 6 47
2014 PC 57 28 3 7 3 1 0 86 11 67
2014 PC-02 54 29 4 7 4 4 0 85 11 28
2014 PC-03 60 28 4 8 0 0 0 88 8 25
2011 PC 41 24 11 14 6 2 2 68 21 95
2011 PC-02 55 23 2 11 5 0 5 81 17 44
2011 PC-03 29 21 18 21 5 5 0 53 28 38
2008 PC 48 29 10 12 1 0 0 77 13 77
2008 PC-02 54 21 4 21 0 0 0 75 21 24
2008 PC-03 46 34 14 6 0 0 0 80 6 35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 55 34 4 4 3 0 1 90 6 80
2019 PC-02 33 52 10 5 0 0 0 86 5 21
2019 PC-03 66 27 2 2 2 0 0 93 5 41
2018 PC 47 33 9 6 4 0 1 81 10 81
2018 PC-02 38 38 15 4 0 0 4 80 4 26
2018 PC-03 44 39 5 7 5 0 0 83 12 41
2017 PC 57 26 8 4 4 0 1 84 9 93
2017 PC-02 55 27 9 0 9 0 0 82 9 33
2017 PC-03 52 31 8 4 2 0 2 85 6 47
2014 PC 54 24 9 9 4 0 0 78 13 67
2014 PC-02 46 25 18 7 4 0 0 71 11 28
2014 PC-03 48 32 4 12 4 0 0 80 16 25
2011 PC 33 29 11 15 13 0 0 62 27 95
2011 PC-02 45 32 2 11 9 0 0 77 20 44
2011 PC-03 16 26 21 21 16 0 0 42 37 38
2008 PC 37 44 5 10 4 0 0 81 14 78
2008 PC-02 38 46 4 13 0 0 0 83 13 24
2008 PC-03 28 50 6 11 6 0 0 78 17 36

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 60 26 7 2 2 0 1 88 5 81
2019 PC-02 38 43 14 5 0 0 0 81 5 21
2019 PC-03 71 19 7 0 2 0 0 90 2 42
2018 PC 59 26 9 1 5 0 0 85 6 81
2018 PC-02 46 38 15 0 0 0 0 85 0 26
2018 PC-03 63 24 2 2 7 0 0 88 10 41
2017 PC 64 21 7 3 4 0 1 86 7 93
2017 PC-02 61 15 12 6 6 0 0 76 12 33
2017 PC-03 62 27 4 2 2 0 2 91 4 47
2014 PC 58 25 9 3 3 1 0 85 6 67
2014 PC-02 57 25 7 7 4 0 0 82 11 28
2014 PC-03 44 40 12 0 0 4 0 88 0 25

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 43 28 14 6 2 6 0 76 9 81
2019 PC-02 38 43 5 10 0 5 0 85 10 21
2019 PC-03 45 21 19 5 2 7 0 72 8 42
2018 PC 33 30 14 14 2 7 0 68 17 81
2018 PC-02 27 27 15 15 0 15 0 64 18 26
2018 PC-03 34 32 12 17 2 2 0 68 20 41
2017 PC 33 29 18 6 1 12 0 71 8 93
2017 PC-02 40 25 18 3 0 15 0 76 3 33
2017 PC-03 23 35 17 8 2 14 0 68 12 47
2014 PC 27 43 16 7 3 3 0 72 11 67
2014 PC-02 14 50 18 7 4 7 0 69 12 28
2014 PC-03 28 40 20 12 0 0 0 68 12 25
2011 PC 17 42 14 13 12 3 0 61 25 95
2011 PC-02 14 52 14 7 11 2 0 67 19 44
2011 PC-03 16 32 16 18 13 5 0 50 33 38

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 31 36 17 9 5 2 0 68 14 81
2019 PC-02 24 38 19 14 5 0 0 62 19 21
2019 PC-03 29 38 17 7 5 5 0 70 13 42
2018 PC 23 33 21 15 5 2 0 58 20 81
2018 PC-02 19 35 23 23 0 0 0 54 23 26
2018 PC-03 22 34 17 15 7 5 0 59 23 41
2017 PC 25 36 19 9 6 4 1 64 16 92
2017 PC-02 31 26 21 12 3 4 3 61 16 32
2017 PC-03 15 44 21 6 8 6 0 63 16 47
2014 PC 24 37 16 9 10 3 0 63 20 67
2014 PC-02 14 39 18 7 14 7 0 58 23 28
2014 PC-03 16 36 24 16 8 0 0 52 24 25
2011 PC 17 32 17 14 19 2 0 49 33 95
2011 PC-02 20 32 20 5 20 2 0 53 26 44
2011 PC-03 11 26 16 29 16 3 0 38 46 38
2008 PC 23 41 15 13 8 0 0 64 21 78
2008 PC-02 13 50 17 17 4 0 0 63 21 24
2008 PC-03 19 42 19 8 11 0 0 61 19 36

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 40 23 9 5 5 0 62 14 80
2019 PC-02 19 43 24 10 0 5 0 65 10 21
2019 PC-03 15 39 24 10 7 5 0 56 18 41
2018 PC 17 36 21 15 6 5 0 56 22 81
2018 PC-02 19 38 15 12 4 12 0 65 17 26
2018 PC-03 12 34 22 22 7 2 0 48 30 41
2017 PC 18 33 19 10 6 13 1 59 19 93
2017 PC-02 27 24 19 9 3 15 3 62 15 33
2017 PC-03 9 40 21 10 8 12 0 55 21 47
2014 PC 13 42 16 15 7 6 0 59 24 67
2014 PC-02 7 36 18 14 11 14 0 50 29 28
2014 PC-03 8 44 20 24 4 0 0 52 28 25
2011 PC 11 34 21 19 13 3 0 46 33 95
2011 PC-02 11 39 23 11 14 2 0 51 26 44
2011 PC-03 8 24 21 29 13 5 0 33 44 38
2008 PC 12 45 17 14 5 6 1 61 21 78
2008 PC-02 8 46 21 17 0 4 4 59 18 24
2008 PC-03 11 42 17 17 8 6 0 56 26 36

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 17 41 17 19 5 1 0 59 24 81
2019 PC-02 10 43 19 29 0 0 0 52 29 21
2019 PC-03 19 36 21 17 5 2 0 56 22 42
2018 PC 17 40 11 22 7 2 0 58 30 81
2018 PC-02 15 31 15 27 8 4 0 48 36 26
2018 PC-03 12 51 5 22 7 2 0 65 30 41
2017 PC 16 36 22 13 6 6 1 56 20 93
2017 PC-02 9 51 26 3 6 3 3 63 9 33
2017 PC-03 15 27 23 23 4 8 0 46 30 47
2014 PC 15 40 21 9 13 1 0 56 23 67
2014 PC-02 7 39 25 7 21 0 0 46 29 28
2014 PC-03 8 40 24 16 8 4 0 50 25 25
2011 PC 5 39 14 24 18 0 0 44 42 95
2011 PC-02 2 43 18 20 16 0 0 45 36 44
2011 PC-03 8 29 11 32 21 0 0 37 53 38
2008 PC 13 50 12 17 6 3 0 64 24 78
2008 PC-02 8 54 13 21 4 0 0 63 25 24
2008 PC-03 11 50 8 19 8 3 0 63 29 36
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 41 16 10 3 0 0 71 13 80
2019 PC-02 20 40 20 20 0 0 0 60 20 20
2019 PC-03 38 36 21 2 2 0 0 74 5 42
2018 PC 37 33 19 5 6 0 0 70 11 81
2018 PC-02 31 35 19 12 4 0 0 65 15 26
2018 PC-03 34 37 20 2 7 0 0 71 10 41
2017 PC 34 37 12 11 5 2 0 72 16 93
2017 PC-02 36 38 18 0 9 0 0 73 9 33
2017 PC-03 32 33 11 19 2 3 0 67 22 47
2014 PC 30 30 19 15 6 0 0 60 21 67
2014 PC-02 36 18 18 18 11 0 0 54 29 28
2014 PC-03 16 44 24 16 0 0 0 60 16 25
2011 PC 19 43 13 12 14 0 0 62 25 95
2011 PC-02 25 41 11 14 9 0 0 66 23 44
2011 PC-03 13 39 16 11 21 0 0 53 32 38

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 29 49 13 6 3 0 0 78 9 79
2019 PC-02 30 45 15 10 0 0 0 75 10 20
2019 PC-03 33 50 12 2 2 0 0 83 5 42
2018 PC 27 48 15 6 4 0 0 75 10 81
2018 PC-02 27 46 15 12 0 0 0 73 12 26
2018 PC-03 27 51 12 5 5 0 0 78 10 41
2017 PC 30 48 13 7 2 0 0 78 10 93
2017 PC-02 33 38 18 12 0 0 0 70 12 33
2017 PC-03 21 58 13 6 2 0 0 79 8 47

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 53 31 7 2 4 0 2 86 6 81
2019 PC-02 38 43 5 10 0 0 5 85 10 21
2019 PC-03 62 26 10 0 2 0 0 88 2 42
2018 PC 43 41 10 2 4 0 0 84 6 81
2018 PC-02 27 58 15 0 0 0 0 85 0 26
2018 PC-03 46 39 7 0 7 0 0 85 7 41
2017 PC 44 34 6 8 3 3 1 81 12 93
2017 PC-02 43 36 12 9 0 0 0 79 9 33
2017 PC-03 36 40 4 8 4 6 2 82 14 47
2014 PC 42 46 4 3 4 0 0 88 7 67
2014 PC-02 43 43 7 4 4 0 0 86 7 28
2014 PC-03 32 60 0 4 4 0 0 92 8 25
2011 PC 37 32 12 9 9 0 1 69 19 95
2011 PC-02 43 41 5 2 7 0 2 86 9 44
2011 PC-03 34 18 18 18 11 0 0 53 29 38
2008 PC 35 36 10 12 6 1 0 71 18 78
2008 PC-02 33 33 8 17 8 0 0 67 25 24
2008 PC-03 28 42 11 11 6 3 0 71 17 36

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 55 10 4 1 0 0 85 5 80
2019 PC-02 33 48 10 10 0 0 0 81 10 21
2019 PC-03 38 45 12 2 2 0 0 83 5 42
2018 PC 23 57 6 10 4 0 0 80 14 81
2018 PC-02 15 65 0 8 12 0 0 81 19 26
2018 PC-03 22 56 10 12 0 0 0 78 12 41
2017 PC 28 36 11 17 4 3 0 66 22 92
2017 PC-02 24 36 16 21 3 0 0 60 24 33
2017 PC-03 32 34 9 15 4 6 0 70 20 46
2014 PC 40 40 7 9 3 0 0 81 12 67
2014 PC-02 29 43 11 11 7 0 0 71 18 28
2014 PC-03 52 32 8 8 0 0 0 84 8 25
2011 PC 33 41 12 8 6 0 0 74 15 95
2011 PC-02 34 32 16 11 7 0 0 66 18 44
2011 PC-03 34 45 8 5 8 0 0 79 13 38
2008 PC 46 41 6 4 3 0 0 87 6 78
2008 PC-02 33 50 8 4 4 0 0 83 8 24
2008 PC-03 53 39 3 3 3 0 0 92 6 36

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 20 35 16 20 6 3 0 56 27 80
2019 PC-02 19 43 5 33 0 0 0 62 33 21
2019 PC-03 22 24 24 20 7 2 0 48 28 41
2018 PC 21 39 16 14 9 1 0 61 23 80
2018 PC-02 15 31 23 23 8 0 0 46 31 26
2018 PC-03 15 48 15 10 10 3 0 64 21 40
2017 PC 23 32 18 14 6 6 1 59 22 93
2017 PC-02 18 45 16 6 6 6 3 69 13 33
2017 PC-03 24 25 23 21 4 3 0 50 26 47
2014 PC 30 49 6 7 7 0 0 79 15 67
2014 PC-02 18 50 7 11 14 0 0 68 25 28
2014 PC-03 36 52 4 8 0 0 0 88 8 25
2011 PC 28 38 13 11 11 0 0 66 21 95
2011 PC-02 32 34 14 9 11 0 0 66 20 44
2011 PC-03 29 37 13 8 13 0 0 66 21 38
2008 PC 37 37 13 5 6 1 0 75 12 78
2008 PC-02 25 42 21 4 8 0 0 67 13 24
2008 PC-03 42 36 11 3 8 0 0 78 11 36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 17 23 22 25 12 0 0 41 37 81
2019 PC-02 19 19 19 29 14 0 0 38 43 21
2019 PC-03 19 21 19 29 12 0 0 40 40 42
2018 PC 19 30 17 16 17 1 0 49 34 81
2018 PC-02 19 15 27 23 15 0 0 35 38 26
2018 PC-03 15 39 10 17 20 0 0 54 37 41
2017 PC 9 34 15 21 13 8 1 47 37 93
2017 PC-02 3 33 13 18 18 12 3 42 42 33
2017 PC-03 11 33 15 27 8 5 0 46 38 47
2014 PC 12 30 15 19 21 3 0 43 41 67
2014 PC-02 4 29 14 7 39 7 0 35 50 28
2014 PC-03 12 36 16 28 8 0 0 48 36 25
2011 PC 11 28 12 22 25 1 1 40 48 95
2011 PC-02 11 32 7 18 30 2 0 44 49 44
2011 PC-03 11 29 16 24 18 0 3 41 43 38
2008 PC 14 40 12 18 15 1 0 55 34 78
2008 PC-02 8 29 17 17 25 4 0 39 43 24
2008 PC-03 17 42 8 19 14 0 0 58 33 36

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 43 31 14 4 8 0 1 75 11 80
2019 PC-02 45 30 10 10 5 0 0 75 15 20
2019 PC-03 45 26 17 0 10 0 2 73 10 42

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 61 14 8 6 4 0 8 81 11 80
2019 PC-02 55 10 5 10 5 0 15 76 18 20
2019 PC-03 67 12 7 5 5 0 5 83 10 42

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 54 25 10 6 1 1 1 82 8 79
2019 PC-02 35 25 25 15 0 0 0 60 15 20
2019 PC-03 69 24 5 0 2 0 0 93 2 42

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 41 23 21 10 1 3 1 66 12 80
2019 PC-02 30 15 35 15 0 5 0 47 16 20
2019 PC-03 50 21 19 5 2 0 2 73 7 42

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 35 16 25 9 8 3 4 55 18 79
2019 PC-02 20 15 25 25 15 0 0 35 40 20
2019 PC-03 45 14 19 5 7 2 7 66 13 42

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 84 14 1 0 0 0 1 99 0 80
2019 PC-02 75 25 0 0 0 0 0 100 0 20
2019 PC-03 90 7 0 0 0 0 2 100 0 42

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 86 4 5 0 1 1 3 94 1 80
2019 PC-02 75 10 10 0 0 0 5 89 0 20
2019 PC-03 93 2 2 0 0 0 2 98 0 42

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 91 3 0 1 0 0 5 99 1 80
2019 PC-02 90 5 0 0 0 0 5 100 0 20
2019 PC-03 90 2 0 0 0 0 7 100 0 42

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 39 44 10 5 3 0 0 83 8 80
2019 PC-02 20 55 15 10 0 0 0 75 10 20
2019 PC-03 40 45 12 0 2 0 0 86 2 42
2018 PC 33 44 10 13 1 0 0 76 14 80
2018 PC-02 20 48 8 24 0 0 0 68 24 25
2018 PC-03 37 46 10 5 2 0 0 83 7 41
2017 PC 39 45 10 3 2 1 0 85 5 93
2017 PC-02 36 46 15 0 3 0 0 82 3 33
2017 PC-03 34 49 6 6 2 2 0 85 9 47
2014 PC 21 49 7 19 3 0 0 70 22 67
2014 PC-02 18 43 7 29 4 0 0 61 32 28
2014 PC-03 12 60 8 20 0 0 0 72 20 25
2011 PC 24 43 9 15 8 0 0 67 23 95
2011 PC-02 25 43 11 14 7 0 0 68 20 44
2011 PC-03 18 47 8 16 11 0 0 66 26 38

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 34 46 15 3 3 0 0 80 5 79
2019 PC-02 25 45 25 5 0 0 0 70 5 20
2019 PC-03 36 48 14 0 2 0 0 83 2 42
2018 PC 42 38 6 9 5 0 0 80 14 81
2018 PC-02 31 42 12 15 0 0 0 73 15 26
2018 PC-03 44 39 5 7 5 0 0 83 12 41
2017 PC 40 34 14 7 3 1 0 75 11 93
2017 PC-02 33 37 21 3 6 0 0 70 9 33
2017 PC-03 40 33 13 10 2 2 0 74 13 47
2014 PC 31 46 9 9 4 0 0 78 13 67
2014 PC-02 32 39 14 11 4 0 0 71 14 28
2014 PC-03 20 60 8 8 4 0 0 80 12 25

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 36 51 9 4 1 0 0 86 5 81
2019 PC-02 29 52 14 5 0 0 0 81 5 21
2019 PC-03 38 52 5 2 2 0 0 90 5 42
2018 PC 36 42 10 9 4 0 0 78 12 81
2018 PC-02 31 46 12 12 0 0 0 77 12 26
2018 PC-03 34 46 7 10 2 0 0 80 12 41
2017 PC 36 40 17 4 2 0 0 77 6 93
2017 PC-02 39 43 12 3 3 0 0 82 6 33
2017 PC-03 27 45 23 2 2 0 0 73 4 47
2014 PC 33 43 12 9 3 0 0 76 12 67
2014 PC-02 39 36 11 7 7 0 0 75 14 28
2014 PC-03 20 48 20 12 0 0 0 68 12 25
2011 PC 32 43 13 7 5 0 0 75 13 95
2011 PC-02 36 43 11 7 2 0 0 80 9 44
2011 PC-03 24 42 16 11 8 0 0 66 18 38

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 48 23 8 3 1 0 67 10 80
2019 PC-02 5 57 24 14 0 0 0 62 14 21
2019 PC-03 24 39 29 5 2 0 0 63 7 41
2018 PC 19 52 12 11 2 4 0 73 14 81
2018 PC-02 12 50 19 15 0 4 0 64 16 26
2018 PC-03 20 56 7 12 2 2 0 78 15 41
2017 PC 26 35 25 10 1 3 0 63 11 93
2017 PC-02 21 36 23 15 0 6 0 60 16 33
2017 PC-03 21 38 28 8 2 2 0 61 11 47

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 58 31 3 6 1 1 0 90 8 80
2019 PC-02 67 33 0 0 0 0 0 100 0 21
2019 PC-03 59 37 0 5 0 0 0 95 5 41
2018 PC 56 38 2 1 2 0 0 94 4 81
2018 PC-02 62 35 0 4 0 0 0 96 4 26
2018 PC-03 56 37 2 0 5 0 0 93 5 41
2017 PC 53 36 6 3 1 0 0 89 4 93
2017 PC-02 57 37 3 3 0 0 0 94 3 33
2017 PC-03 51 39 6 4 0 0 0 90 4 47
2014 PC 57 22 16 3 0 0 1 80 3 67
2014 PC-02 57 21 21 0 0 0 0 79 0 28
2014 PC-03 48 24 16 8 0 0 4 75 8 25
2011 PC 37 29 17 12 5 0 0 66 17 95
2011 PC-02 41 30 16 9 5 0 0 70 14 44
2011 PC-03 32 26 21 16 5 0 0 58 21 38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 37 43 12 2 5 0 0 80 7 81
2019 PC-02 43 43 10 5 0 0 0 86 5 21
2019 PC-03 40 38 14 0 7 0 0 79 7 42
2018 PC 36 40 11 9 5 0 0 75 14 81
2018 PC-02 50 31 19 0 0 0 0 81 0 26
2018 PC-03 24 44 10 15 7 0 0 68 22 41
2017 PC 36 43 13 5 2 1 0 80 7 93
2017 PC-02 47 41 12 0 0 0 0 88 0 33
2017 PC-03 32 45 15 8 0 0 0 77 8 47
2014 PC 34 42 12 6 6 0 0 76 12 67
2014 PC-02 36 54 4 4 4 0 0 89 7 28
2014 PC-03 36 28 20 12 4 0 0 64 16 25
2011 PC 29 37 18 11 5 0 0 66 16 95
2011 PC-02 39 41 14 7 0 0 0 80 7 44
2011 PC-03 24 26 26 13 11 0 0 50 24 38
2008 PC 32 32 24 8 4 0 0 64 12 78
2008 PC-02 38 33 29 0 0 0 0 71 0 24
2008 PC-03 25 28 31 11 6 0 0 53 17 36

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 75 13 5 3 3 1 1 90 5 80
2019 PC-02 76 19 5 0 0 0 0 95 0 21
2019 PC-03 76 10 7 2 2 2 0 88 5 42
2017 PC 66 23 3 3 1 2 1 92 4 93
2017 PC-02 73 21 3 0 0 3 0 96 0 33
2017 PC-03 61 29 2 6 2 0 0 90 8 47
2014 PC 58 25 10 0 0 6 0 89 0 67
2014 PC-02 71 21 7 0 0 0 0 93 0 28
2014 PC-03 44 32 20 0 0 4 0 79 0 25
2011 PC 39 33 9 11 6 1 1 73 17 95
2011 PC-02 52 27 7 7 5 0 2 81 12 44
2011 PC-03 29 37 13 11 11 0 0 66 21 38

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 PC 21 40 40 81
2019 PC-02 24 29 48 21
2019 PC-03 12 55 33 42
2018 PC 10 43 47 81
2018 PC-02 4 35 62 26
2018 PC-03 12 51 37 41
2017 PC 11 44 45 93
2017 PC-02 12 43 45 33
2017 PC-03 8 45 46 47
2014 PC 25 27 48 67
2014 PC-02 32 14 54 28
2014 PC-03 12 40 48 25
2011 PC 29 33 38 95
2011 PC-02 32 27 41 44
2011 PC-03 21 42 37 38

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 PC 0 24 41 12 12 12 17
2017 PC 10 10 60 0 20 0 10
2014 PC 6 41 23 12 9999 18 17
2011 PC 7 7 64 14 9999 7 28
2011 PC-02 0 14 57 21 9999 7 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 43 45 10 1 1 0 0 88 3 80
2019 PC-02 35 50 15 0 0 0 0 85 0 20
2019 PC-03 45 45 7 0 2 0 0 90 2 42
2018 PC 38 52 6 4 0 0 0 90 4 81
2018 PC-02 31 50 12 8 0 0 0 81 8 26
2018 PC-03 39 59 2 0 0 0 0 98 0 41
2017 PC 46 34 14 5 0 1 0 81 5 93
2017 PC-02 46 33 18 3 0 0 0 79 3 33
2017 PC-03 40 40 13 6 0 2 0 81 6 47
2014 PC 34 46 13 4 1 0 0 81 6 67
2014 PC-02 25 46 18 11 0 0 0 71 11 28
2014 PC-03 28 56 12 0 4 0 0 84 4 25
2011 PC 28 47 8 8 7 0 0 76 16 95
2011 PC-02 25 50 9 9 7 0 0 75 16 44
2011 PC-03 29 42 11 11 8 0 0 71 18 38
2008 PC 43 40 5 9 3 0 0 83 12 77
2008 PC-02 29 54 4 4 8 0 0 83 13 24
2008 PC-03 44 33 8 14 0 0 0 78 14 36

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 18 52 22 5 3 1 0 71 8 79
2019 PC-02 5 67 24 0 5 0 0 71 5 21
2019 PC-03 24 43 24 5 2 2 0 68 7 42
2018 PC 21 46 20 9 4 1 0 68 13 81
2018 PC-02 19 42 27 8 0 4 0 64 8 26
2018 PC-03 20 49 17 12 2 0 0 68 15 41
2017 PC 20 53 18 5 2 1 0 74 7 93
2017 PC-02 15 63 17 3 0 3 0 80 3 33
2017 PC-03 19 52 23 6 0 0 0 71 6 47
2014 PC 20 55 13 4 6 1 0 76 11 67
2014 PC-02 14 61 14 4 4 4 0 78 7 28
2014 PC-03 12 60 12 8 8 0 0 72 16 25
2011 PC 17 49 14 13 6 1 0 67 19 95
2011 PC-02 16 48 14 16 5 2 0 65 21 44
2011 PC-03 18 50 13 11 8 0 0 68 18 38

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 3 15 45 30 8 0 0 38 18 80
2019 PC-02 0 20 40 40 0 0 0 40 20 20
2019 PC-03 2 7 55 26 10 0 0 36 10 42
2018 PC 3 11 50 30 5 1 0 35 14 80
2018 PC-02 4 0 58 38 0 0 0 38 4 26
2018 PC-03 2 20 49 20 10 0 0 29 22 41
2017 PC 4 14 42 23 9 4 4 34 20 91
2017 PC-02 7 13 36 25 9 7 3 38 21 31
2017 PC-03 4 17 42 23 7 3 4 32 23 47
2014 PC 10 22 34 18 12 0 3 31 34 67
2014 PC-02 14 21 32 18 11 0 4 30 37 28
2014 PC-03 4 24 40 24 4 0 4 29 29 25
2011 PC 13 24 35 19 8 1 0 28 37 95
2011 PC-02 9 14 43 20 14 0 0 34 23 44
2011 PC-03 16 39 26 16 0 3 0 16 57 38
2008 PC 8 22 40 18 10 0 3 29 30 78
2008 PC-02 8 4 63 17 8 0 0 25 13 24
2008 PC-03 6 36 31 22 3 0 3 26 43 36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 6 10 29 35 20 0 0 55 16 80
2019 PC-02 15 15 20 45 5 0 0 50 30 20
2019 PC-03 0 7 31 36 26 0 0 62 7 42
2018 PC 6 19 27 34 13 1 0 47 26 79
2018 PC-02 4 27 27 35 8 0 0 42 31 26
2018 PC-03 5 15 30 38 13 0 0 50 20 40
2017 PC 3 12 36 23 14 6 5 42 17 91
2017 PC-02 6 19 24 26 9 10 6 42 30 31
2017 PC-03 2 8 44 21 17 3 4 41 11 47
2014 PC 4 19 25 33 15 0 3 49 25 67
2014 PC-02 11 14 25 25 21 0 4 48 26 28
2014 PC-03 0 24 32 32 8 0 4 42 25 25
2011 PC 15 17 21 26 19 1 1 46 33 94
2011 PC-02 14 16 12 33 23 0 2 57 31 43
2011 PC-03 18 18 32 18 13 0 0 32 37 38
2008 PC 4 17 27 36 14 1 1 51 21 78
2008 PC-02 8 4 33 38 13 4 0 52 13 24
2008 PC-03 0 25 31 31 14 0 0 44 25 36

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 9 26 46 17 2 0 0 20 35 81
2019 PC-02 0 24 52 19 5 0 0 24 24 21
2019 PC-03 10 26 43 19 2 0 0 21 36 42
2018 PC 13 28 41 15 4 0 0 19 40 80
2018 PC-02 8 27 50 12 4 0 0 15 35 26
2018 PC-03 12 34 37 17 0 0 0 17 46 41
2017 PC 12 22 48 11 3 2 3 15 35 92
2017 PC-02 13 17 52 15 0 0 3 16 30 32
2017 PC-03 8 29 45 10 2 3 2 13 40 47
2014 PC 18 36 31 11 3 0 1 14 54 67
2014 PC-02 21 32 29 14 0 0 4 15 56 28
2014 PC-03 16 48 28 4 4 0 0 8 64 25
2011 PC 23 34 28 12 3 0 0 15 57 95
2011 PC-02 23 36 25 14 2 0 0 16 59 44
2011 PC-03 26 37 24 11 3 0 0 13 63 38
2008 PC 14 24 36 19 5 0 1 25 39 78
2008 PC-02 21 21 46 13 0 0 0 13 42 24
2008 PC-03 14 28 31 19 6 0 3 26 43 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 3 13 44 35 5 0 0 41 15 79
2019 PC-02 0 0 40 50 10 0 0 60 0 20
2019 PC-03 2 15 46 34 2 0 0 37 17 41
2018 PC 6 19 29 40 6 0 0 46 25 80
2018 PC-02 0 15 42 35 8 0 0 42 15 26
2018 PC-03 10 20 24 44 2 0 0 46 29 41
2017 PC 3 20 34 30 8 3 3 40 25 91
2017 PC-02 0 17 32 38 9 3 0 49 18 31
2017 PC-03 2 23 34 30 4 3 4 37 27 47
2014 PC 9 18 46 18 7 0 1 26 27 67
2014 PC-02 7 21 46 14 7 0 4 22 30 28
2014 PC-03 8 16 60 12 4 0 0 16 24 25
2011 PC 11 25 38 22 4 0 0 26 36 95
2011 PC-02 14 23 34 30 0 0 0 30 36 44
2011 PC-03 8 29 39 16 8 0 0 24 37 38
2008 PC 12 15 40 28 5 0 0 33 27 78
2008 PC-02 21 4 42 33 0 0 0 33 25 24
2008 PC-03 8 28 39 19 6 0 0 25 36 36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 8 16 29 33 13 1 1 46 24 80
2019 PC-02 5 15 35 35 10 0 0 45 20 20
2019 PC-03 10 12 29 31 17 2 0 49 22 42
2018 PC 10 21 26 29 13 1 0 42 32 80
2018 PC-02 4 19 27 38 12 0 0 50 23 26
2018 PC-03 15 22 29 24 7 2 0 33 38 41
2017 PC 6 20 34 22 10 6 2 34 28 91
2017 PC-02 0 18 36 27 6 12 0 38 21 32
2017 PC-03 9 19 37 19 11 3 2 32 29 46
2014 PC 12 34 22 17 10 1 3 28 48 67
2014 PC-02 11 36 29 11 7 4 4 19 50 28
2014 PC-03 12 40 16 20 8 0 4 29 54 25
2011 PC 19 25 33 14 8 0 1 22 45 95
2011 PC-02 16 20 39 16 7 0 2 23 37 44
2011 PC-03 24 32 24 8 13 0 0 21 55 38
2008 PC 9 19 37 22 10 1 1 33 29 78
2008 PC-02 8 21 38 29 4 0 0 33 29 24
2008 PC-03 11 25 31 17 14 0 3 31 37 36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 5 16 24 28 26 1 0 54 22 80
2019 PC-02 10 25 25 25 15 0 0 40 35 20
2019 PC-03 2 12 26 26 33 0 0 60 14 42
2018 PC 9 20 24 26 21 0 0 48 29 80
2018 PC-02 12 27 31 15 15 0 0 31 38 26
2018 PC-03 7 17 22 32 22 0 0 54 24 41
2017 PC 7 16 32 21 15 2 7 39 26 92
2017 PC-02 12 18 32 28 3 0 6 33 33 32
2017 PC-03 6 15 27 17 23 3 8 46 24 47
2014 PC 6 15 37 19 16 1 4 38 22 67
2014 PC-02 14 14 32 18 11 4 7 32 32 28
2014 PC-03 0 16 48 20 12 0 4 33 17 25
2011 PC 9 15 21 32 19 1 3 53 25 95
2011 PC-02 14 11 25 30 16 2 2 48 26 44
2011 PC-03 8 21 18 29 18 0 5 50 31 38
2008 PC 4 24 24 29 14 1 3 45 29 78
2008 PC-02 0 42 38 17 4 0 0 21 42 24
2008 PC-03 8 17 17 39 17 0 3 57 26 36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 9 23 43 20 6 0 0 26 31 80
2019 PC-02 10 15 40 30 5 0 0 35 25 20
2019 PC-03 7 26 45 17 5 0 0 21 33 42
2018 PC 9 28 43 14 6 0 1 20 37 80
2018 PC-02 4 31 54 8 4 0 0 12 35 26
2018 PC-03 10 28 40 15 5 0 3 21 38 40
2017 PC 11 26 38 13 6 3 2 21 39 91
2017 PC-02 10 20 51 16 3 0 0 19 30 31
2017 PC-03 8 35 28 15 6 5 2 23 47 47
2014 PC 15 25 34 19 3 0 3 23 41 67
2014 PC-02 18 25 29 25 0 0 4 26 44 28
2014 PC-03 16 24 40 12 4 0 4 17 42 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 8 18 28 36 11 0 0 48 25 80
2019 PC-02 5 10 20 55 10 0 0 65 15 20
2019 PC-03 10 17 31 36 7 0 0 43 26 42

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 12 36 31 14 5 2 0 49 19 81
2019 PC-02 10 33 38 14 5 0 0 43 19 21
2019 PC-03 17 29 29 17 5 5 0 48 23 42

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 49 30 10 9 2 0 0 79 11 81
2019 PC-02 52 38 5 5 0 0 0 90 5 21
2019 PC-03 48 24 14 10 5 0 0 71 14 42
2018 PC 52 36 6 4 2 0 0 88 6 81
2018 PC-02 54 38 0 8 0 0 0 92 8 26
2018 PC-03 46 34 12 2 5 0 0 80 7 41
2017 PC 59 28 6 3 2 2 0 88 5 93
2017 PC-02 55 30 3 6 6 0 0 85 12 33
2017 PC-03 56 27 10 2 0 4 0 87 2 47
2014 PC 52 28 13 1 4 0 0 81 6 67
2014 PC-02 46 21 21 4 7 0 0 68 11 28
2014 PC-03 48 40 12 0 0 0 0 88 0 25

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 60 28 5 6 1 0 0 88 8 80
2019 PC-02 52 33 10 5 0 0 0 86 5 21
2019 PC-03 64 21 5 7 2 0 0 86 10 42
2018 PC 58 31 5 4 2 0 0 89 6 81
2018 PC-02 58 31 8 4 0 0 0 88 4 26
2018 PC-03 59 27 5 5 5 0 0 85 10 41
2017 PC 58 33 6 2 0 0 0 92 2 93
2017 PC-02 55 36 6 3 0 0 0 91 3 33
2017 PC-03 54 36 8 2 0 0 0 90 2 47
2014 PC 48 43 6 1 1 0 0 91 3 67
2014 PC-02 43 46 4 4 4 0 0 89 7 28
2014 PC-03 48 44 8 0 0 0 0 92 0 25

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 54 36 5 4 1 0 0 90 5 81
2019 PC-02 48 38 5 10 0 0 0 86 10 21
2019 PC-03 55 38 5 0 2 0 0 93 2 42
2018 PC 54 35 7 1 2 0 0 89 4 81
2018 PC-02 38 38 15 4 4 0 0 77 8 26
2018 PC-03 61 34 2 0 2 0 0 95 2 41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 34 50 10 5 0 1 0 85 5 80
2019 PC-02 35 55 5 5 0 0 0 90 5 20
2019 PC-03 26 57 12 5 0 0 0 83 5 42
2018 PC 42 40 11 5 1 1 0 83 6 81
2018 PC-02 35 50 4 12 0 0 0 85 12 26
2018 PC-03 41 34 17 2 2 2 0 78 5 41
2017 PC 40 41 8 2 1 6 1 88 3 93
2017 PC-02 27 58 3 3 3 3 3 91 6 33
2017 PC-03 44 34 13 2 0 6 0 84 2 47
2014 PC 40 39 15 3 3 0 0 79 6 67
2014 PC-02 29 46 14 4 7 0 0 75 11 28
2014 PC-03 48 28 20 4 0 0 0 76 4 25
2011 PC 25 49 15 3 6 1 0 76 10 95
2011 PC-02 20 57 9 5 7 2 0 79 12 44
2011 PC-03 26 47 18 3 5 0 0 74 8 38

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 40 42 10 1 0 6 1 88 1 81
2019 PC-02 33 52 5 5 0 5 0 90 5 21
2019 PC-03 43 36 12 0 0 10 0 87 0 42
2018 PC 39 39 10 4 0 9 0 85 4 80
2018 PC-02 42 35 4 8 0 12 0 87 9 26
2018 PC-03 32 44 15 0 0 10 0 84 0 41
2017 PC 37 40 13 1 1 7 1 83 2 93
2017 PC-02 24 39 16 3 3 12 3 74 7 33
2017 PC-03 37 45 14 0 0 4 0 85 0 47
2014 PC 39 37 16 4 1 1 0 77 6 67
2014 PC-02 25 43 18 11 4 0 0 68 14 28
2014 PC-03 40 36 20 0 0 4 0 79 0 25

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 52 38 5 5 0 0 0 90 5 81
2019 PC-02 57 33 5 5 0 0 0 90 5 21
2019 PC-03 52 43 2 2 0 0 0 95 2 42
2018 PC 47 46 1 4 3 0 0 92 6 79
2018 PC-02 40 56 0 4 0 0 0 96 4 25
2018 PC-03 48 43 3 5 3 0 0 90 8 40
2017 PC 54 37 5 4 0 0 0 90 4 92
2017 PC-02 57 37 3 3 0 0 0 94 3 32
2017 PC-03 47 40 6 6 0 0 0 87 6 47
2014 PC 55 30 7 6 1 0 0 85 7 67
2014 PC-02 50 25 11 11 4 0 0 75 14 28
2014 PC-03 52 40 8 0 0 0 0 92 0 25
2011 PC 41 42 5 5 6 0 0 83 12 95
2011 PC-02 48 34 7 7 5 0 0 82 11 44
2011 PC-03 37 47 5 5 5 0 0 84 11 38
2008 PC 47 42 5 5 0 0 0 90 5 78
2008 PC-02 42 42 13 4 0 0 0 83 4 24
2008 PC-03 36 53 3 8 0 0 0 89 8 36

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 35 10 11 2 6 6 73 15 81
2019 PC-02 24 33 19 10 0 10 5 67 11 21
2019 PC-03 36 31 7 12 5 5 5 74 18 42
2018 PC 26 30 20 10 4 7 4 63 15 81
2018 PC-02 19 31 23 19 0 8 0 54 21 26
2018 PC-03 24 34 17 7 7 7 2 65 16 41
2017 PC 34 30 15 7 3 5 5 71 12 93
2017 PC-02 30 31 12 9 6 3 9 69 17 33
2017 PC-03 30 34 17 6 2 7 4 71 9 47
2014 PC 37 31 12 6 4 4 4 75 11 67
2014 PC-02 36 25 11 7 7 7 7 71 17 28
2014 PC-03 32 36 20 8 0 0 4 71 8 25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 46 11 12 1 1 1 75 14 81
2019 PC-02 33 43 10 14 0 0 0 76 14 21
2019 PC-03 29 43 12 10 2 2 2 75 13 42
2018 PC 35 43 9 10 4 0 0 78 14 81
2018 PC-02 46 42 0 12 0 0 0 88 12 26
2018 PC-03 29 44 12 10 5 0 0 73 15 41
2017 PC 38 43 10 5 1 1 2 83 7 92
2017 PC-02 37 47 3 6 0 3 3 91 6 33
2017 PC-03 32 45 17 6 0 0 0 76 6 46
2014 PC 25 51 9 6 4 3 1 80 11 67
2014 PC-02 21 50 14 4 7 4 0 74 11 28
2014 PC-03 24 56 8 4 4 4 0 83 8 25
2011 PC 26 35 18 8 7 5 0 64 17 95
2011 PC-02 25 39 14 9 9 5 0 67 19 44
2011 PC-03 21 34 21 11 5 8 0 60 17 38
2008 PC 27 42 8 13 5 4 1 73 19 78
2008 PC-02 17 46 8 17 13 0 0 63 29 24
2008 PC-03 28 47 6 17 0 3 0 77 17 36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 31 35 23 10 1 0 0 66 11 80
2019 PC-02 33 33 29 5 0 0 0 67 5 21
2019 PC-03 32 32 22 12 2 0 0 63 15 41
2018 PC 29 46 11 8 3 4 0 78 10 80
2018 PC-02 31 46 12 8 0 4 0 80 8 26
2018 PC-03 25 48 10 10 3 5 0 76 13 40

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 21 19 25 14 6 12 4 47 24 81
2019 PC-02 10 24 29 29 0 10 0 37 32 21
2019 PC-03 29 19 24 10 7 12 0 54 19 42
2018 PC 16 25 22 12 11 12 1 47 27 81
2018 PC-02 19 27 31 8 8 8 0 50 17 26
2018 PC-03 10 24 17 20 12 15 2 41 38 41
2017 PC 23 22 18 15 6 12 3 53 25 93
2017 PC-02 23 30 9 15 3 15 6 66 23 33
2017 PC-03 21 19 21 19 8 11 0 45 31 47
2014 PC 14 21 22 6 16 19 1 44 28 67
2014 PC-02 14 11 25 7 21 21 0 32 36 28
2014 PC-03 4 28 32 8 12 16 0 38 24 25
2011 PC 9 16 20 16 23 16 0 30 46 95
2011 PC-02 5 23 20 16 18 18 0 33 42 44
2011 PC-03 13 8 16 18 29 16 0 25 56 38

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 43 47 4 6 0 0 0 90 6 81
2019 PC-02 48 38 5 10 0 0 0 86 10 21
2019 PC-03 45 45 5 5 0 0 0 90 5 42
2017 PC 32 52 6 9 1 0 0 84 10 93
2017 PC-02 27 58 6 9 0 0 0 85 9 33
2017 PC-03 28 55 6 8 2 0 0 83 10 47
2014 PC 31 51 6 9 3 0 0 82 12 67
2014 PC-02 21 61 7 4 7 0 0 82 11 28
2014 PC-03 32 40 8 20 0 0 0 72 20 25
2011 PC 43 35 6 14 2 0 0 78 16 95
2011 PC-02 48 32 9 11 0 0 0 80 11 44
2011 PC-03 34 39 5 16 5 0 0 74 21 38
2008 PC 45 44 3 6 3 0 0 88 9 78
2008 PC-02 54 42 0 4 0 0 0 96 4 24
2008 PC-03 39 44 6 6 6 0 0 83 11 36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 41 44 7 6 1 0 0 85 7 81
2019 PC-02 48 33 10 10 0 0 0 81 10 21
2019 PC-03 36 48 10 7 0 0 0 83 7 42
2017 PC 51 30 6 6 6 0 0 81 13 93
2017 PC-02 43 45 0 6 6 0 0 88 12 33
2017 PC-03 51 24 10 8 6 0 0 75 15 47
2014 PC 46 34 6 10 3 0 0 81 13 67
2014 PC-02 46 29 11 14 0 0 0 75 14 28
2014 PC-03 48 36 0 12 4 0 0 84 16 25
2011 PC 49 35 9 3 3 0 0 84 6 95
2011 PC-02 43 34 16 5 2 0 0 77 7 44
2011 PC-03 55 37 3 3 3 0 0 92 5 38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 51 37 7 2 1 0 1 89 4 81
2019 PC-02 48 33 14 5 0 0 0 81 5 21
2019 PC-03 48 40 7 2 0 0 2 90 2 42
2017 PC 55 32 8 3 0 0 1 88 3 93
2017 PC-02 48 37 9 3 0 0 3 88 3 33
2017 PC-03 54 33 8 4 0 0 0 87 4 47
2014 PC 45 40 10 3 1 0 0 85 4 67
2014 PC-02 39 46 7 4 4 0 0 86 7 28
2014 PC-03 40 40 16 4 0 0 0 80 4 25

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 68 16 10 4 1 0 1 85 5 80
2019 PC-02 67 14 10 5 0 0 5 85 5 21
2019 PC-03 71 20 7 0 2 0 0 90 2 41
2017 PC 65 22 4 6 1 0 1 88 7 93
2017 PC-02 73 15 3 6 0 0 3 91 6 33
2017 PC-03 60 32 4 2 2 0 0 92 4 47
2014 PC 61 21 7 6 3 0 1 83 9 67
2014 PC-02 64 18 7 7 0 0 4 85 7 28
2014 PC-03 56 24 12 4 4 0 0 80 8 25
2011 PC 60 23 3 6 6 0 1 84 13 95
2011 PC-02 66 27 2 0 5 0 0 93 5 44
2011 PC-03 50 21 3 13 11 0 3 73 24 38
2008 PC 69 14 6 5 3 0 3 86 8 78
2008 PC-02 79 13 8 0 0 0 0 92 0 24
2008 PC-03 58 17 6 11 6 0 3 77 17 36

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 77 7 4 6 4 0 2 86 10 81
2019 PC-02 71 10 5 5 5 0 5 85 10 21
2019 PC-03 79 10 0 7 2 0 2 90 10 42
2017 PC 72 18 4 2 1 0 2 92 3 93
2017 PC-02 73 15 6 0 0 0 6 94 0 33
2017 PC-03 70 21 2 4 2 0 0 92 6 47
2014 PC 75 18 1 1 1 0 3 95 3 67
2014 PC-02 79 11 4 0 0 0 7 96 0 28
2014 PC-03 72 24 0 0 4 0 0 96 4 25
2011 PC 74 16 1 4 3 0 2 91 8 95
2011 PC-02 84 7 2 2 2 0 2 93 5 44
2011 PC-03 63 21 0 8 5 0 3 86 14 38
2008 PC 76 9 1 6 3 0 5 89 9 78
2008 PC-02 83 13 0 4 0 0 0 96 4 24
2008 PC-03 72 8 0 8 6 0 6 85 15 36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 85 5 1 2 1 0 5 95 4 81
2019 PC-02 81 5 0 0 5 0 10 95 5 21
2019 PC-03 93 2 0 2 0 0 2 98 2 42
2017 PC 84 10 1 0 1 0 3 98 1 93
2017 PC-02 82 9 0 0 0 0 9 100 0 33
2017 PC-03 84 14 0 0 2 0 0 98 2 47
2014 PC 85 9 0 0 1 0 4 98 2 67
2014 PC-02 79 11 0 0 4 0 7 96 4 28
2014 PC-03 92 4 0 0 0 0 4 100 0 25
2011 PC 78 11 4 0 5 0 2 90 5 95
2011 PC-02 82 9 5 0 5 0 0 91 5 44
2011 PC-03 74 11 3 0 8 0 5 89 8 38
2008 PC 81 3 1 4 5 0 6 89 10 78
2008 PC-02 96 0 0 4 0 0 0 96 4 24
2008 PC-03 75 3 0 3 11 0 8 85 15 36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 41 21 15 1 5 14 4 75 7 81
2019 PC-02 24 19 19 5 19 10 5 50 28 21
2019 PC-03 52 19 10 0 0 14 5 88 0 42

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 28 58 10 2 1 0 0 86 4 81
2019 PC-02 19 57 24 0 0 0 0 76 0 21
2019 PC-03 36 55 5 2 2 0 0 90 5 42

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 62 27 4 1 1 5 0 94 3 81
2019 PC-02 52 43 5 0 0 0 0 95 0 21
2019 PC-03 69 17 2 0 2 10 0 95 3 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 7 93 81
2019 PC-02 0 100 21
2018 PC 7 93 81

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 10 90 80
2019 PC-03 12 88 42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 15 11 17 7 0 32 17 51 15 81
2019 PC-02 10 10 14 19 0 24 24 36 36 21
2019 PC-03 19 10 21 0 0 38 12 57 0 42
2018 PC 13 6 21 4 5 41 10 38 18 80
2018 PC-02 12 8 12 4 8 46 12 45 27 26
2018 PC-03 13 8 20 5 5 43 8 40 20 40
2017 PC 9 16 11 5 0 45 15 61 13 92
2017 PC-02 3 15 9 9 0 33 32 50 25 33
2017 PC-03 11 17 15 4 0 47 6 60 9 46
2014 PC 15 15 15 6 4 27 18 54 19 67
2014 PC-02 14 14 11 7 7 29 18 53 27 28
2014 PC-03 8 12 24 8 0 28 20 38 15 25

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 31 20 2 2 14 4 70 6 81
2019 PC-02 24 43 10 10 5 10 0 74 16 21
2019 PC-03 29 24 24 0 2 17 5 67 3 42
2018 PC 33 27 16 5 5 12 1 70 11 81
2018 PC-02 23 38 12 0 12 12 4 73 14 26
2018 PC-03 37 20 17 10 2 15 0 66 14 41
2017 PC 27 40 13 2 1 15 2 81 4 92
2017 PC-02 15 40 12 6 3 18 6 73 12 33
2017 PC-03 33 42 15 0 0 11 0 84 0 46
2014 PC 24 36 18 9 3 9 1 67 13 67
2014 PC-02 25 32 14 14 4 11 0 64 20 28
2014 PC-03 12 36 28 8 0 12 4 57 10 25
2011 PC 25 32 19 7 6 11 0 64 15 95
2011 PC-02 20 45 11 9 7 7 0 71 17 44
2011 PC-03 26 24 29 5 5 11 0 56 12 38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 8 93 80

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 13 13 18 4 0 37 16 54 8 79
2019 PC-02 5 14 14 10 0 29 29 44 22 21
2019 PC-03 17 12 17 0 0 46 7 63 0 41
2018 PC 14 10 20 5 1 45 5 48 13 80
2018 PC-02 19 4 15 12 0 46 4 46 23 26
2018 PC-03 13 13 20 3 0 50 3 53 5 40
2017 PC 12 12 16 2 1 45 12 55 7 93
2017 PC-02 6 12 9 6 3 41 23 49 25 33
2017 PC-03 13 13 23 0 0 46 6 53 0 47
2014 PC 9 9 18 3 0 40 21 46 8 67
2014 PC-02 4 7 14 7 0 46 21 33 22 28
2014 PC-03 4 12 24 0 0 36 24 40 0 25

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 21 21 5 0 22 1 66 6 81
2019 PC-02 33 24 19 10 0 14 0 67 11 21
2019 PC-03 29 21 19 2 0 29 0 70 3 42
2018 PC 34 29 15 4 1 18 0 76 6 80
2018 PC-02 31 27 12 12 0 19 0 71 14 26
2018 PC-03 35 25 20 0 0 20 0 75 0 40
2017 PC 31 30 15 3 1 17 2 76 5 93
2017 PC-02 21 25 12 6 3 27 6 68 13 33
2017 PC-03 30 38 16 0 0 15 0 81 0 47
2014 PC 24 40 13 3 1 15 3 78 5 67
2014 PC-02 18 36 14 4 4 21 4 71 10 28
2014 PC-03 16 44 20 0 0 16 4 75 0 25
2011 PC 31 41 18 3 2 5 0 76 6 95
2011 PC-02 25 52 11 5 2 5 0 81 7 44
2011 PC-03 29 32 29 3 3 5 0 64 6 38

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 9 91 81
2019 PC-02 10 90 21
2019 PC-03 5 95 42
2017 PC 9 91 93
2014 PC 9 91 67
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 75 17 0 2 4 0 1 94 6 81
2019 PC-02 71 24 0 5 0 0 0 95 5 21
2019 PC-03 81 14 0 2 2 0 0 95 5 42
2018 PC 67 23 2 5 2 0 0 90 7 81
2018 PC-02 65 23 8 4 0 0 0 88 4 26
2018 PC-03 66 24 0 7 2 0 0 90 10 41
2017 PC 66 19 9 2 3 1 0 86 5 93
2017 PC-02 61 21 12 3 3 0 0 82 6 33
2017 PC-03 66 21 6 2 2 3 0 89 4 47

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 14 36 32 5 5 0 9 55 10 22
2019 PC-03 8 25 42 8 0 0 17 40 10 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 43 20 7 1 1 0 71 9 81
2019 PC-02 19 62 14 5 0 0 0 81 5 21
2019 PC-03 29 38 24 7 0 2 0 68 7 42
2018 PC 33 32 21 9 1 4 0 68 10 81
2018 PC-02 35 23 23 15 0 4 0 60 16 26
2018 PC-03 32 34 22 7 0 5 0 69 8 41
2017 PC 18 38 17 13 2 11 1 64 17 93
2017 PC-02 15 47 9 18 0 7 3 69 20 33
2017 PC-03 19 36 23 10 2 10 0 61 14 47

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 38 23 7 4 0 0 65 11 81
2019 PC-02 24 43 24 10 0 0 0 67 10 21
2019 PC-03 29 40 21 5 5 0 0 69 10 42
2018 PC 28 46 14 11 1 0 0 74 12 81
2018 PC-02 31 42 15 12 0 0 0 73 12 26
2018 PC-03 20 51 15 12 2 0 0 71 15 41
2017 PC 19 47 16 11 2 4 1 70 13 93
2017 PC-02 18 50 9 15 0 6 3 74 16 33
2017 PC-03 19 44 21 8 4 4 0 65 13 47

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 26 35 20 10 10 0 0 60 20 81
2019 PC-02 19 14 33 19 14 0 0 33 33 21
2019 PC-03 33 40 10 7 10 0 0 74 17 42
2018 PC 12 31 26 17 10 0 4 45 28 81
2018 PC-02 8 31 23 19 8 0 12 43 30 26
2018 PC-03 15 37 27 10 12 0 0 51 22 41
2017 PC 20 27 23 8 20 1 0 48 29 93
2017 PC-02 18 24 29 12 15 3 0 43 28 33
2017 PC-03 23 33 17 4 23 0 0 56 27 47

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 16 35 25 14 10 0 0 51 24 80
2019 PC-02 19 38 24 19 0 0 0 57 19 21
2019 PC-03 15 34 27 10 15 0 0 49 24 41
2018 PC 14 37 23 19 7 0 0 51 26 81
2018 PC-02 19 50 15 15 0 0 0 69 15 26
2018 PC-03 7 27 32 20 15 0 0 34 34 41
2017 PC 17 29 30 17 6 0 0 46 24 93
2017 PC-02 21 30 25 18 6 0 0 51 24 33
2017 PC-03 15 26 38 17 4 0 0 41 22 47

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 46 21 9 5 0 1 65 14 81
2019 PC-02 29 43 19 10 0 0 0 71 10 21
2019 PC-03 17 52 19 2 7 0 2 71 10 42
2018 PC 20 48 16 7 9 0 0 68 16 81
2018 PC-02 23 62 15 0 0 0 0 85 0 26
2018 PC-03 15 44 17 12 12 0 0 59 24 41
2017 PC 20 31 29 13 4 2 1 53 17 93
2017 PC-02 30 33 25 9 0 0 3 65 9 33
2017 PC-03 17 28 31 17 4 3 0 46 22 47

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 31 20 9 9 1 0 62 18 80
2019 PC-02 24 29 33 10 5 0 0 52 14 21
2019 PC-03 37 32 10 10 10 2 0 70 20 41
2018 PC 23 31 32 5 7 0 1 55 13 81
2018 PC-02 23 31 35 4 4 0 4 56 8 26
2018 PC-03 17 37 29 7 10 0 0 54 17 41
2017 PC 29 30 21 12 5 2 2 61 18 93
2017 PC-02 30 33 19 3 9 0 6 67 13 33
2017 PC-03 27 30 23 13 4 3 0 59 17 47

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 47 35 9 5 4 0 1 83 9 81
2019 PC-02 52 33 10 5 0 0 0 86 5 21
2019 PC-03 45 38 5 5 5 0 2 85 10 42
2018 PC 47 30 12 4 5 0 2 78 9 81
2018 PC-02 58 31 4 0 0 0 8 96 0 26
2018 PC-03 39 32 15 7 7 0 0 71 15 41
2017 PC 47 27 14 2 3 0 6 79 6 93
2017 PC-02 52 30 9 0 0 0 9 90 0 33
2017 PC-03 48 27 13 5 4 0 3 78 9 47

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 36 16 11 10 0 0 63 21 81
2019 PC-02 24 52 10 5 10 0 0 76 14 21
2019 PC-03 29 33 14 14 10 0 0 62 24 42
2018 PC 30 38 11 15 6 0 0 68 21 80
2018 PC-02 50 35 8 4 4 0 0 85 8 26
2018 PC-03 18 40 13 23 8 0 0 58 30 40
2017 PC 32 29 23 13 2 0 0 62 15 93
2017 PC-02 40 33 18 9 0 0 0 73 9 33
2017 PC-03 27 33 27 13 0 0 0 60 13 47

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 22 43 25 9 1 0 0 65 10 81
2019 PC-02 10 62 19 10 0 0 0 71 10 21
2019 PC-03 26 40 24 7 2 0 0 67 10 42
2018 PC 20 48 21 7 2 0 1 69 10 81
2018 PC-02 19 50 15 8 4 0 4 72 12 26
2018 PC-03 15 46 29 7 2 0 0 61 10 41
2017 PC 28 39 24 5 2 0 1 68 7 93
2017 PC-02 21 49 24 6 0 0 0 70 6 33
2017 PC-03 26 34 29 6 4 0 0 60 10 47

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 28 39 19 13 3 0 0 66 15 80
2019 PC-02 29 38 24 10 0 0 0 67 10 21
2019 PC-03 24 45 17 12 2 0 0 69 14 42
2018 PC 28 43 16 9 4 0 0 72 12 81
2018 PC-02 35 50 4 8 4 0 0 85 12 26
2018 PC-03 20 41 27 7 5 0 0 61 12 41
2017 PC 26 37 22 8 4 2 1 65 12 93
2017 PC-02 24 42 19 9 0 6 0 70 10 33
2017 PC-03 25 36 24 6 8 0 0 62 15 47

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 26 41 17 15 1 0 0 67 16 81
2019 PC-02 24 48 10 19 0 0 0 71 19 21
2019 PC-03 29 38 19 12 2 0 0 67 14 42
2018 PC 27 42 22 4 4 0 1 70 8 81
2018 PC-02 27 50 8 8 4 0 4 80 12 26
2018 PC-03 24 34 37 0 5 0 0 59 5 41
2017 PC 27 41 22 7 2 0 1 69 10 93
2017 PC-02 27 52 18 3 0 0 0 79 3 33
2017 PC-03 21 36 28 10 4 0 0 57 15 47

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 44 32 15 6 2 0 0 77 9 81
2019 PC-02 38 38 10 14 0 0 0 76 14 21
2019 PC-03 50 26 21 0 2 0 0 76 2 42

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 32 37 19 11 1 0 0 69 12 81
2019 PC-02 29 38 29 5 0 0 0 67 5 21
2019 PC-03 33 40 17 10 0 0 0 74 10 42
2018 PC 32 28 27 11 1 0 0 60 12 81
2018 PC-02 46 19 23 12 0 0 0 65 12 26
2018 PC-03 22 34 34 7 2 0 0 56 10 41
2017 PC 28 32 27 6 6 0 1 60 13 93
2017 PC-02 33 31 30 0 6 0 0 64 6 33
2017 PC-03 21 33 27 13 6 0 0 54 19 47

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 34 6 8 3 0 0 84 10 80
2019 PC-02 50 30 10 5 5 0 0 80 10 20
2019 PC-03 48 38 5 10 0 0 0 86 10 42
2018 PC 51 30 11 6 2 0 0 80 9 81
2018 PC-02 50 35 4 12 0 0 0 85 12 26
2018 PC-03 46 32 12 5 5 0 0 78 10 41
2017 PC 58 24 15 3 0 0 0 82 3 92
2017 PC-02 53 28 16 3 0 0 0 81 3 32
2017 PC-03 58 23 15 4 0 0 0 81 4 47

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 74 14 5 1 1 0 5 92 3 81
2019 PC-02 71 19 5 0 0 0 5 95 0 21
2019 PC-03 74 12 5 2 0 0 7 92 3 42
2018 PC 62 23 5 4 0 0 6 91 4 81
2018 PC-02 62 23 4 0 0 0 12 96 0 26
2018 PC-03 56 27 5 7 0 0 5 87 8 41

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 77 15 2 0 2 0 4 95 3 81
2019 PC-02 71 19 5 0 0 0 5 95 0 21
2019 PC-03 79 17 0 0 2 0 2 98 2 42
2018 PC 77 16 5 0 1 0 1 94 1 81
2018 PC-02 73 15 8 0 0 0 4 92 0 26
2018 PC-03 76 17 5 0 2 0 0 93 2 41
2017 PC 80 14 4 0 0 2 1 96 0 93
2017 PC-02 85 6 6 0 0 3 0 94 0 33
2017 PC-03 75 19 3 0 0 2 2 97 0 47

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 59 26 14 1 0 0 0 85 1 81
2019 PC-02 48 38 14 0 0 0 0 86 0 21
2019 PC-03 62 24 12 2 0 0 0 86 2 42
2018 PC 59 30 6 0 1 1 2 92 1 81
2018 PC-02 58 27 8 0 0 0 8 92 0 26
2018 PC-03 56 32 7 0 2 2 0 90 3 41
2017 PC 66 24 9 0 0 0 1 91 0 93
2017 PC-02 60 25 15 0 0 0 0 85 0 33
2017 PC-03 63 28 7 0 0 0 2 93 0 47

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 60 26 11 1 1 0 0 86 2 81
2019 PC-02 52 38 10 0 0 0 0 90 0 21
2019 PC-03 64 21 12 0 2 0 0 86 2 42
2018 PC 54 25 11 5 1 1 3 82 6 80
2018 PC-02 44 32 12 4 0 0 8 83 4 25
2018 PC-03 49 29 12 5 2 2 0 80 8 41
2017 PC 68 22 8 1 0 0 1 90 1 93
2017 PC-02 58 30 12 0 0 0 0 88 0 33
2017 PC-03 72 15 8 2 0 0 2 89 2 47

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 56 15 3 1 0 0 25 95 2 80
2019 PC-02 50 5 5 0 0 0 40 92 0 20
2019 PC-03 67 7 2 2 0 0 21 94 3 42
2018 PC 42 19 7 0 0 1 31 89 0 81
2018 PC-02 50 4 0 0 0 0 46 100 0 26
2018 PC-03 32 22 12 0 0 2 32 81 0 41
2017 PC 58 12 2 0 2 0 26 94 3 91
2017 PC-02 59 3 0 0 0 0 38 100 0 32
2017 PC-03 54 17 4 0 2 0 22 92 3 46

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 56 25 17 1 0 0 1 81 1 81
2019 PC-02 38 33 29 0 0 0 0 71 0 21
2019 PC-03 62 21 14 2 0 0 0 83 2 42
2018 PC 57 23 14 1 1 2 1 83 3 81
2018 PC-02 50 27 19 0 0 0 4 80 0 26
2018 PC-03 54 27 10 2 2 5 0 85 5 41
2017 PC 64 26 6 1 1 0 2 91 2 92
2017 PC-02 60 31 9 0 0 0 0 91 0 33
2017 PC-03 67 24 4 2 0 0 2 93 2 46

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 69 26 2 0 2 0 0 95 2 81
2019 PC-02 52 43 5 0 0 0 0 95 0 21
2019 PC-03 81 19 0 0 0 0 0 100 0 42
2018 PC 67 17 6 6 0 0 4 87 6 81
2018 PC-02 54 12 12 12 0 0 12 74 13 26
2018 PC-03 71 22 5 2 0 0 0 93 2 41
2017 PC 63 19 6 7 2 0 1 84 10 93
2017 PC-02 49 21 12 12 6 0 0 70 18 33
2017 PC-03 70 22 4 2 0 0 2 94 2 47

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 35 17 4 1 0 1 78 5 81
2019 PC-02 33 38 19 5 0 0 5 75 5 21
2019 PC-03 40 33 19 5 2 0 0 74 7 42
2018 PC 45 35 11 6 1 1 0 81 8 80
2018 PC-02 42 35 15 4 4 0 0 77 8 26
2018 PC-03 38 38 13 10 0 3 0 77 10 40
2017 PC 62 18 16 2 0 0 1 82 2 93
2017 PC-02 61 15 24 0 0 0 0 76 0 33
2017 PC-03 57 22 15 4 0 0 2 81 4 47

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 16 39 30 14 1 0 0 55 15 80
2019 PC-02 10 43 38 10 0 0 0 52 10 21
2019 PC-03 21 38 26 12 2 0 0 60 14 42
2018 PC 11 44 33 6 5 0 0 56 11 81
2018 PC-02 8 58 35 0 0 0 0 65 0 26
2018 PC-03 10 37 37 7 10 0 0 46 17 41
2017 PC 9 37 43 10 1 0 1 46 11 93
2017 PC-02 6 44 43 6 0 0 0 50 6 33
2017 PC-03 11 30 45 10 2 0 2 42 13 47

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 2 14 47 26 11 0 0 37 16 81
2019 PC-02 0 14 48 33 5 0 0 38 14 21
2019 PC-03 2 10 50 26 12 0 0 38 12 42
2018 PC 5 19 36 22 19 0 0 41 23 81
2018 PC-02 0 15 38 31 15 0 0 46 15 26
2018 PC-03 10 20 39 17 15 0 0 32 29 41
2017 PC 5 13 35 32 14 0 0 46 18 93
2017 PC-02 3 12 42 27 16 0 0 43 15 33
2017 PC-03 8 10 32 34 15 0 0 49 19 47
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 23 41 16 10 9 1 0 23 77 80
2019 PC-02 14 33 29 19 5 0 0 14 86 21
2019 PC-03 21 50 10 7 10 2 0 22 78 42
2018 PC 25 34 21 10 9 1 0 25 75 80
2018 PC-02 27 23 27 15 8 0 0 27 73 26
2018 PC-03 20 43 20 5 10 3 0 21 79 40
2017 PC 31 28 15 13 9 5 0 32 68 93
2017 PC-02 24 31 9 15 12 9 0 26 74 33
2017 PC-03 36 24 19 10 9 3 0 37 63 47

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 63 37 60
2019 PC-02 67 33 18
2019 PC-03 61 39 31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 27 73 59
2019 PC-02 28 72 18
2019 PC-03 29 71 31
2018 PC 17 83 59
2018 PC-02 16 84 19
2018 PC-03 23 77 31

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 44 15 15 11 5 0 9 65 18 79
2019 PC-02 38 5 24 19 5 0 10 47 26 21
2019 PC-03 49 17 15 7 2 0 10 73 11 41
2018 PC 46 20 5 10 14 2 4 70 25 81
2018 PC-02 42 27 4 19 8 0 0 69 27 26
2018 PC-03 54 20 2 2 15 5 2 79 18 41

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 7 14 29 15 29 0 7 22 47 59
2019 PC-02 11 17 28 17 17 0 11 31 38 18
2019 PC-03 3 13 35 16 26 0 6 17 45 31
2018 PC 5 15 22 24 25 5 3 22 54 59
2018 PC-02 5 11 26 42 16 0 0 16 58 19
2018 PC-03 6 19 26 10 23 10 6 31 38 31
2017 PC 7 20 20 21 23 3 5 29 49 60
2017 PC-02 13 31 25 13 13 0 4 47 28 22
2017 PC-03 3 15 13 21 38 7 3 20 65 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 0 8 15 10 46 0 20 11 70 59
2019 PC-02 0 6 11 11 50 0 22 7 79 18
2019 PC-03 0 10 23 10 32 0 26 13 57 31
2018 PC 0 2 17 22 46 5 8 2 78 59
2018 PC-02 0 0 16 26 47 0 11 0 82 19
2018 PC-03 0 3 19 19 39 10 10 4 72 31
2017 PC 2 7 10 14 48 5 15 10 78 60
2017 PC-02 4 9 4 14 50 4 13 16 79 22
2017 PC-03 0 3 13 11 52 7 14 4 79 29
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