2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 31 46 9 11 3 0 0 77 14 35
2008 SI-02 30 40 20 10 0 0 0 70 10 10
2008 SI-04 50 30 0 10 10 0 0 80 20 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 34 57 3 3 3 0 0 91 6 35
2008 SI-02 40 50 0 10 0 0 0 90 10 10
2008 SI-04 50 30 10 0 10 0 0 80 10 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 37 40 6 11 6 0 0 77 17 35
2008 SI-02 40 50 0 10 0 0 0 90 10 10
2008 SI-04 40 40 0 10 10 0 0 80 20 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 40 26 9 11 11 3 0 68 24 35
2008 SI-02 40 20 10 20 10 0 0 60 30 10
2008 SI-04 60 30 0 0 10 0 0 90 10 10
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Leadership

Immediate supervisor

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 46 34 9 3 6 3 0 82 9 35
2008 SI-02 50 30 10 0 10 0 0 80 10 10
2008 SI-04 60 30 0 0 10 0 0 90 10 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 49 26 6 9 11 0 0 74 20 35
2008 SI-02 70 20 0 0 10 0 0 90 10 10
2008 SI-04 50 20 10 10 10 0 0 70 20 10

Senior management

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 34 29 11 14 11 0 0 63 26 35
2008 SI-02 50 20 20 10 0 0 0 70 10 10
2008 SI-04 40 30 0 20 10 0 0 70 30 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 9 40 14 14 14 9 0 53 31 35
2008 SI-02 20 20 30 20 10 0 0 40 30 10
2008 SI-04 10 60 10 10 10 0 0 70 20 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 14 26 17 23 20 0 0 40 43 35
2008 SI-02 0 40 20 20 20 0 0 40 40 10
2008 SI-04 40 10 10 20 20 0 0 50 40 10
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Workforce

Performance management

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 29 40 9 11 11 0 0 69 23 35
2008 SI-02 20 60 10 0 10 0 0 80 10 10
2008 SI-04 50 40 0 0 10 0 0 90 10 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 34 37 9 17 3 0 0 71 20 35
2008 SI-02 30 50 0 20 0 0 0 80 20 10
2008 SI-04 50 30 0 10 10 0 0 80 20 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 31 31 11 14 11 0 0 63 26 35
2008 SI-02 10 50 30 10 0 0 0 60 10 10
2008 SI-04 60 30 0 0 10 0 0 90 10 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 11 20 9 29 29 0 3 32 59 35
2008 SI-02 10 20 10 30 30 0 0 30 60 10
2008 SI-04 30 20 10 20 20 0 0 50 40 10

Work-life balance and workload

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 43 17 20 6 14 0 0 60 20 35
2008 SI-02 50 20 20 0 10 0 0 70 10 10
2008 SI-04 40 10 30 0 20 0 0 50 20 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 60 29 6 3 3 0 0 89 6 35
2008 SI-02 50 40 0 10 0 0 0 90 10 10
2008 SI-04 80 10 0 0 10 0 0 90 10 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 20 14 37 17 6 0 6 24 36 35
2008 SI-02 20 0 40 40 0 0 0 40 20 10
2008 SI-04 30 20 30 10 0 0 10 11 56 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 6 17 29 20 23 3 3 45 24 35
2008 SI-02 0 20 20 30 20 0 10 56 22 10
2008 SI-04 20 20 20 20 20 0 0 40 40 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 6 32 24 21 9 0 9 32 42 34
2008 SI-04 10 60 20 0 0 0 10 0 78 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 9 20 23 23 17 0 9 44 31 35
2008 SI-02 10 10 10 40 20 0 10 67 22 10
2008 SI-04 10 30 40 10 0 0 10 11 44 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 23 17 23 14 11 3 9 29 45 35
2008 SI-02 10 20 50 10 10 0 0 20 30 10
2008 SI-04 30 10 30 20 0 0 10 22 44 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 6 17 31 17 20 0 9 41 25 35
2008 SI-02 0 0 30 40 30 0 0 70 0 10
2008 SI-04 20 30 40 0 0 0 10 0 56 10

Respectful workplace

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 37 31 20 6 6 0 0 69 11 35
2008 SI-02 40 30 20 10 0 0 0 70 10 10
2008 SI-04 50 30 10 0 10 0 0 80 10 10

Ethical workplace

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 37 26 20 11 3 3 0 65 15 35
2008 SI-02 60 20 20 0 0 0 0 80 0 10
2008 SI-04 50 20 20 10 0 0 0 70 10 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 40 37 3 11 9 0 0 77 20 35
2008 SI-02 60 30 0 0 10 0 0 90 10 10
2008 SI-04 50 30 0 20 0 0 0 80 20 10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 54 23 0 17 3 0 3 79 21 35
2008 SI-02 70 10 0 20 0 0 0 80 20 10
2008 SI-04 60 40 0 0 0 0 0 100 0 10

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 54 17 6 11 3 0 9 78 16 35
2008 SI-02 50 20 10 10 10 0 0 70 20 10
2008 SI-04 70 20 10 0 0 0 0 90 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 80 11 0 3 0 0 6 97 3 35
2008 SI-02 100 0 0 0 0 0 0 100 0 10
2008 SI-04 80 20 0 0 0 0 0 100 0 10
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