2019 Public Service Employee Survey Results by Theme for Transport Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 39 10 6 5 0 0 79 11 1922
2019 Unilingual English 32 40 13 10 5 0 0 72 15 1539
2019 Unilingual French 55 39 6 0 0 0 0 94 0 18
2019 Either English or French 36 37 16 6 5 0 0 73 11 344
2017 Bilingual 34 44 11 6 5 0 0 78 11 1935
2017 Unilingual English 31 44 11 8 6 0 0 75 14 1578
2017 Unilingual French 31 62 4 4 0 0 0 93 4 26
2017 Either English or French 36 42 11 6 6 0 0 78 12 338
2014 Bilingual 32 44 11 7 5 0 0 77 12 1792
2014 Unilingual English 30 41 11 10 8 0 0 71 18 1424
2014 Unilingual French 35 55 10 0 0 0 0 90 0 29
2014 Either English or French 36 39 13 8 5 0 0 75 13 205
2011 Bilingual 34 41 11 7 6 0 0 75 13 2068
2011 Unilingual English 32 38 11 10 9 0 0 70 19 1718
2011 Unilingual French 40 43 10 3 3 0 0 83 7 28
2011 Either English or French 31 36 13 10 9 1 0 68 19 296
2008 Bilingual 37 40 11 8 4 0 0 77 12 1715
2008 Unilingual English 33 40 10 9 7 0 0 74 16 1643
2008 Unilingual French 57 34 9 0 0 0 0 91 0 26
2008 Either English or French 36 40 9 8 7 0 1 77 14 216

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 37 12 8 6 0 0 75 14 1916
2019 Unilingual English 31 35 15 11 8 0 0 66 19 1534
2019 Unilingual French 40 55 4 0 0 0 0 96 0 17
2019 Either English or French 32 35 18 9 6 0 0 67 15 345
2017 Bilingual 31 38 14 9 7 0 0 70 16 1936
2017 Unilingual English 27 38 14 11 9 0 0 65 21 1574
2017 Unilingual French 28 37 28 4 0 4 0 67 4 26
2017 Either English or French 37 33 14 8 7 0 0 70 16 338

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 33 9 3 2 0 0 86 5 1906
2019 Unilingual English 48 35 12 4 2 0 0 82 6 1524
2019 Unilingual French 47 48 5 0 0 0 0 95 0 17
2019 Either English or French 54 30 11 4 1 0 0 83 6 345
2017 Bilingual 50 36 9 3 2 0 0 86 5 1932
2017 Unilingual English 51 33 10 4 2 0 0 84 6 1579
2017 Unilingual French 39 61 0 0 0 0 0 100 0 26
2017 Either English or French 57 28 9 3 2 0 1 86 5 336
2014 Bilingual 60 28 8 2 1 0 0 88 3 1793
2014 Unilingual English 60 27 8 3 2 0 0 87 6 1422
2014 Unilingual French 63 33 4 0 0 0 0 96 0 29
2014 Either English or French 61 28 5 3 2 0 0 89 6 205
2011 Bilingual 55 33 7 3 2 0 0 88 4 2068
2011 Unilingual English 58 28 7 4 3 0 0 86 7 1718
2011 Unilingual French 51 39 10 0 0 0 0 90 0 28
2011 Either English or French 56 30 9 4 1 1 0 86 5 299

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 41 9 4 4 0 0 83 8 1925
2019 Unilingual English 39 38 13 6 3 0 0 78 9 1539
2019 Unilingual French 55 39 6 0 0 0 0 94 0 18
2019 Either English or French 43 40 9 6 2 0 0 83 8 348
2017 Bilingual 40 40 11 5 4 0 0 80 9 1928
2017 Unilingual English 39 39 12 7 4 0 0 78 10 1578
2017 Unilingual French 36 56 8 0 0 0 0 92 0 26
2017 Either English or French 48 34 11 5 3 0 0 81 8 336
2014 Bilingual 39 41 11 5 3 0 0 81 8 1792
2014 Unilingual English 40 36 13 7 4 0 0 76 11 1424
2014 Unilingual French 41 56 4 0 0 0 0 96 0 29
2014 Either English or French 48 34 9 5 4 0 0 82 9 204
2011 Bilingual 42 40 9 6 4 0 0 82 9 2070
2011 Unilingual English 39 38 9 8 5 0 0 77 13 1719
2011 Unilingual French 47 43 7 0 3 0 0 90 3 28
2011 Either English or French 43 36 11 6 3 0 0 79 9 297
2008 Bilingual 42 42 8 5 3 0 0 84 8 1720
2008 Unilingual English 43 39 8 6 4 0 0 82 10 1653
2008 Unilingual French 57 40 3 0 0 0 0 97 0 26
2008 Either English or French 44 39 7 6 3 0 0 84 9 217

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 31 14 5 5 0 0 75 10 1921
2019 Unilingual English 36 31 16 8 8 1 0 68 16 1534
2019 Unilingual French 56 34 10 0 0 0 0 90 0 18
2019 Either English or French 42 28 15 8 5 1 0 71 13 347
2017 Bilingual 35 37 15 7 5 1 0 72 12 1933
2017 Unilingual English 33 31 17 11 8 0 0 64 19 1579
2017 Unilingual French 34 42 12 7 0 5 0 79 8 25
2017 Either English or French 44 30 12 7 6 1 0 75 13 338
2014 Bilingual 37 37 15 6 4 1 0 74 11 1792
2014 Unilingual English 29 33 15 12 10 1 0 62 22 1425
2014 Unilingual French 26 53 14 3 3 0 0 79 7 29
2014 Either English or French 41 30 16 8 5 0 0 71 13 205
2011 Bilingual 39 33 16 6 6 0 0 72 13 2065
2011 Unilingual English 27 30 18 12 13 0 0 57 25 1718
2011 Unilingual French 24 63 0 7 7 0 0 87 13 28
2011 Either English or French 31 30 19 8 10 1 0 62 19 299

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 35 13 7 4 0 0 76 11 1910
2019 Unilingual English 34 33 15 11 6 0 0 68 18 1531
2019 Unilingual French 54 40 7 0 0 0 0 93 0 17
2019 Either English or French 42 29 16 8 4 1 0 71 12 346
2017 Bilingual 35 38 15 8 4 0 0 72 13 1935
2017 Unilingual English 31 34 15 12 8 0 0 66 20 1580
2017 Unilingual French 29 52 7 4 0 9 0 88 4 26
2017 Either English or French 39 34 14 8 4 0 0 73 12 337
2014 Bilingual 36 38 15 7 4 0 0 74 11 1793
2014 Unilingual English 28 35 15 12 10 1 0 63 22 1425
2014 Unilingual French 26 42 19 9 3 0 0 69 13 29
2014 Either English or French 40 32 14 9 6 0 0 71 14 204
2011 Bilingual 37 36 13 8 6 0 0 73 14 2066
2011 Unilingual English 27 31 16 13 14 0 0 58 27 1720
2011 Unilingual French 27 63 0 3 7 0 0 90 10 28
2011 Either English or French 29 36 14 9 11 1 0 65 21 299
2008 Bilingual 38 39 12 7 4 0 0 77 12 1725
2008 Unilingual English 29 36 12 14 9 0 0 65 23 1651
2008 Unilingual French 29 56 11 4 0 0 0 85 4 26
2008 Either English or French 36 35 12 8 9 0 0 71 17 217

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 26 17 9 7 2 1 66 16 1921
2019 Unilingual English 33 25 19 11 8 3 1 61 20 1541
2019 Unilingual French 43 27 8 11 0 10 0 78 12 18
2019 Either English or French 36 24 19 9 7 4 0 62 17 347
2017 Bilingual 32 31 17 9 7 3 1 65 17 1932
2017 Unilingual English 30 25 20 10 9 4 1 59 21 1579
2017 Unilingual French 23 41 8 4 4 16 4 81 9 26
2017 Either English or French 35 28 18 10 5 4 1 65 16 338
2014 Bilingual 34 28 17 10 7 4 1 65 17 1793
2014 Unilingual English 31 26 18 11 9 4 1 60 21 1425
2014 Unilingual French 23 25 38 7 3 4 0 50 11 29
2014 Either English or French 37 29 13 10 6 3 1 69 18 205
2011 Bilingual 36 25 17 10 8 4 1 64 19 2067
2011 Unilingual English 30 25 17 12 11 4 1 58 24 1720
2011 Unilingual French 20 49 17 7 7 0 0 69 14 28
2011 Either English or French 30 30 16 10 11 3 0 62 21 299
2008 Bilingual 34 29 15 10 7 4 2 67 17 1724
2008 Unilingual English 29 27 17 12 9 4 1 60 22 1648
2008 Unilingual French 26 27 33 0 3 11 0 59 3 26
2008 Either English or French 29 27 18 12 8 5 1 60 22 217
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 24 11 4 3 1 2 81 7 1923
2019 Unilingual English 48 27 14 5 3 1 2 77 9 1537
2019 Unilingual French 48 25 15 0 0 0 13 83 0 18
2019 Either English or French 41 28 18 5 4 2 3 72 9 347

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 26 10 5 4 2 1 81 9 1919
2019 Unilingual English 49 26 12 7 5 1 0 76 12 1541
2019 Unilingual French 57 33 10 0 0 0 0 90 0 18
2019 Either English or French 52 25 9 6 6 2 1 79 12 345
2017 Bilingual 47 30 11 5 4 3 1 80 9 1936
2017 Unilingual English 46 29 11 7 5 1 0 77 12 1579
2017 Unilingual French 58 38 0 4 0 0 0 96 4 26
2017 Either English or French 54 28 9 3 4 2 1 84 7 337
2014 Bilingual 45 31 11 6 5 3 0 78 11 1791
2014 Unilingual English 46 28 12 6 7 1 1 75 13 1425
2014 Unilingual French 41 46 10 0 3 0 0 87 3 29
2014 Either English or French 54 26 6 3 7 3 1 83 10 205
2011 Bilingual 41 31 12 8 5 2 0 74 13 2066
2011 Unilingual English 38 30 12 11 8 1 1 69 19 1721
2011 Unilingual French 42 41 7 3 3 3 0 86 7 28
2011 Either English or French 42 30 14 5 7 1 1 73 13 299
2008 Bilingual 38 32 12 8 7 2 1 72 16 1723
2008 Unilingual English 37 30 12 10 9 2 0 68 19 1647
2008 Unilingual French 26 27 36 11 0 0 0 53 11 26
2008 Either English or French 46 25 10 8 8 3 0 73 17 216

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 29 9 7 5 0 0 79 11 1919
2019 Unilingual English 43 30 11 8 6 0 1 74 15 1532
2019 Unilingual French 65 25 4 6 0 0 0 90 6 18
2019 Either English or French 44 28 12 7 7 1 1 73 14 346
2017 Bilingual 46 33 10 7 4 1 0 79 11 1938
2017 Unilingual English 42 31 10 9 6 1 0 74 16 1580
2017 Unilingual French 51 42 7 0 0 0 0 93 0 26
2017 Either English or French 54 27 8 4 4 1 2 83 9 338
2014 Bilingual 42 33 11 8 5 1 0 76 13 1792
2014 Unilingual English 41 32 9 10 7 1 0 73 17 1424
2014 Unilingual French 51 32 10 3 3 0 0 83 6 29
2014 Either English or French 50 28 9 6 6 1 2 79 12 205
2011 Bilingual 39 34 11 9 7 0 0 73 15 2067
2011 Unilingual English 34 34 11 12 9 0 0 68 22 1718
2011 Unilingual French 38 36 16 3 7 0 0 74 10 28
2011 Either English or French 39 29 14 9 9 0 1 69 18 298
2008 Bilingual 36 34 10 11 9 0 0 71 19 1723
2008 Unilingual English 32 33 10 12 11 1 0 66 24 1649
2008 Unilingual French 27 42 20 4 4 4 0 72 8 26
2008 Either English or French 37 30 11 12 11 0 0 67 23 217

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 8 6 5 0 0 81 11 1922
2019 Unilingual English 51 27 10 6 6 0 0 77 12 1543
2019 Unilingual French 61 29 10 0 0 0 0 90 0 18
2019 Either English or French 53 25 9 7 6 0 0 79 13 347
2017 Bilingual 53 27 9 5 5 1 0 81 10 1933
2017 Unilingual English 50 26 11 7 6 0 0 76 13 1576
2017 Unilingual French 59 30 7 4 0 0 0 89 4 26
2017 Either English or French 59 22 10 5 3 0 0 82 8 336
2014 Bilingual 47 30 11 7 5 1 0 77 13 1793
2014 Unilingual English 50 25 12 6 6 0 0 75 12 1425
2014 Unilingual French 51 39 4 3 3 0 0 90 6 29
2014 Either English or French 60 20 8 7 6 0 0 80 12 205

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 36 16 6 4 6 0 72 11 1921
2019 Unilingual English 31 29 16 9 9 5 0 64 19 1541
2019 Unilingual French 37 46 0 0 0 17 0 100 0 18
2019 Either English or French 39 24 16 7 6 8 1 69 14 347
2017 Bilingual 26 38 16 8 5 7 0 69 14 1936
2017 Unilingual English 25 32 17 11 8 6 0 61 20 1581
2017 Unilingual French 40 30 15 4 0 11 0 79 4 26
2017 Either English or French 35 29 13 8 8 7 0 69 17 338
2014 Bilingual 26 38 15 8 6 8 0 69 14 1791
2014 Unilingual English 23 33 17 11 10 6 0 59 23 1425
2014 Unilingual French 14 55 14 3 7 7 0 74 11 29
2014 Either English or French 37 28 15 5 7 8 1 72 12 205
2011 Bilingual 27 33 17 9 8 5 0 64 18 2067
2011 Unilingual English 21 27 19 11 14 7 0 52 27 1719
2011 Unilingual French 17 48 14 11 7 0 3 67 18 28
2011 Either English or French 22 30 20 9 11 6 1 56 23 298

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 38 18 8 6 3 0 67 15 1917
2019 Unilingual English 28 29 17 14 11 2 0 57 26 1540
2019 Unilingual French 27 52 21 0 0 0 0 79 0 18
2019 Either English or French 36 26 15 12 6 4 1 66 19 345
2017 Bilingual 23 36 20 12 7 3 0 60 20 1935
2017 Unilingual English 20 31 19 15 12 3 0 53 28 1581
2017 Unilingual French 29 40 20 3 4 5 0 72 7 26
2017 Either English or French 31 31 13 10 11 4 0 65 22 338
2014 Bilingual 23 36 19 11 8 3 0 61 20 1792
2014 Unilingual English 19 29 19 15 16 2 0 49 32 1424
2014 Unilingual French 17 48 21 7 7 0 0 65 13 29
2014 Either English or French 35 26 16 10 10 2 1 63 20 205
2011 Bilingual 24 34 17 11 11 2 0 59 23 2068
2011 Unilingual English 18 26 17 16 21 1 0 45 38 1719
2011 Unilingual French 16 36 21 17 10 0 0 52 27 28
2011 Either English or French 22 28 16 12 19 2 0 52 32 298
2008 Bilingual 24 36 16 11 10 2 1 61 22 1725
2008 Unilingual English 21 27 15 14 20 2 0 49 35 1649
2008 Unilingual French 22 48 11 8 4 7 0 75 13 26
2008 Either English or French 28 29 16 12 15 1 0 57 28 217

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 35 22 13 6 5 0 56 20 1912
2019 Unilingual English 19 26 20 17 12 4 0 48 31 1540
2019 Unilingual French 21 32 20 0 4 23 0 68 5 18
2019 Either English or French 29 24 18 12 9 8 1 58 22 346
2017 Bilingual 15 32 23 15 8 7 0 51 24 1932
2017 Unilingual English 14 28 20 18 14 5 0 45 34 1580
2017 Unilingual French 24 26 31 10 4 5 0 52 15 26
2017 Either English or French 24 29 16 11 13 7 0 57 26 337
2014 Bilingual 15 34 21 16 8 6 0 53 25 1789
2014 Unilingual English 13 28 20 18 17 5 0 43 36 1424
2014 Unilingual French 10 44 26 10 7 4 0 57 17 29
2014 Either English or French 25 29 20 10 9 7 1 58 21 205
2011 Bilingual 15 34 20 15 10 6 0 52 27 2070
2011 Unilingual English 11 25 16 21 22 5 0 38 45 1720
2011 Unilingual French 17 39 18 13 10 3 0 58 24 28
2011 Either English or French 12 30 17 18 18 5 0 44 38 299
2008 Bilingual 14 34 20 16 10 5 0 51 28 1723
2008 Unilingual English 10 28 16 22 20 4 0 40 43 1650
2008 Unilingual French 7 44 31 0 4 13 0 60 4 26
2008 Either English or French 19 25 17 19 11 9 0 48 33 215

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 35 21 16 9 3 0 53 26 1920
2019 Unilingual English 17 29 17 20 15 2 0 47 36 1543
2019 Unilingual French 21 36 27 0 4 13 0 65 5 18
2019 Either English or French 26 25 20 14 10 5 1 54 25 347
2017 Bilingual 15 33 22 16 10 3 0 50 27 1929
2017 Unilingual English 13 30 19 18 15 4 0 45 35 1581
2017 Unilingual French 25 40 23 7 0 5 0 68 7 26
2017 Either English or French 25 28 15 15 10 8 0 57 27 338
2014 Bilingual 15 36 19 16 10 3 0 53 27 1790
2014 Unilingual English 14 29 20 17 18 2 0 44 36 1423
2014 Unilingual French 10 37 28 4 14 7 0 51 19 29
2014 Either English or French 23 30 19 16 8 4 1 56 25 205
2011 Bilingual 16 36 18 17 11 2 0 54 28 2069
2011 Unilingual English 12 25 17 21 22 2 0 38 44 1720
2011 Unilingual French 13 56 4 16 10 0 0 69 27 28
2011 Either English or French 12 31 18 19 17 2 0 45 36 299
2008 Bilingual 16 37 17 17 11 2 0 54 29 1722
2008 Unilingual English 12 33 14 22 17 2 0 46 40 1652
2008 Unilingual French 17 44 27 8 0 4 0 63 8 26
2008 Either English or French 16 35 16 14 15 4 0 54 30 216
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 36 13 9 5 0 0 72 15 1921
2019 Unilingual English 27 37 17 11 8 0 0 64 20 1536
2019 Unilingual French 21 65 11 4 0 0 0 85 4 17
2019 Either English or French 30 37 18 9 6 1 0 67 15 346
2017 Bilingual 29 39 15 10 7 0 0 68 17 1938
2017 Unilingual English 24 38 16 13 9 0 0 62 22 1578
2017 Unilingual French 36 36 24 0 4 0 0 72 4 26
2017 Either English or French 31 35 15 9 8 1 1 67 17 338
2014 Bilingual 26 37 15 12 7 0 0 64 20 1793
2014 Unilingual English 23 33 17 13 13 1 0 56 27 1425
2014 Unilingual French 25 37 21 7 10 0 0 62 17 29
2014 Either English or French 31 37 14 8 9 1 0 69 17 204
2011 Bilingual 25 37 16 12 9 0 0 62 21 2066
2011 Unilingual English 20 32 18 15 15 0 0 52 30 1719
2011 Unilingual French 28 45 14 3 7 3 0 75 10 28
2011 Either English or French 24 35 18 9 14 0 0 59 24 299

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 41 14 9 5 0 0 73 14 1913
2019 Unilingual English 27 43 13 12 5 0 0 69 17 1528
2019 Unilingual French 35 44 11 7 0 4 0 82 7 17
2019 Either English or French 29 43 13 10 5 0 0 72 15 346
2017 Bilingual 28 42 14 10 5 0 0 70 16 1935
2017 Unilingual English 25 39 15 14 7 0 0 65 20 1576
2017 Unilingual French 28 58 8 7 0 0 0 85 7 26
2017 Either English or French 35 42 9 8 5 0 0 77 13 338

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 30 11 7 5 0 1 77 12 1923
2019 Unilingual English 42 30 13 8 6 0 1 73 14 1541
2019 Unilingual French 59 27 10 4 0 0 0 86 4 18
2019 Either English or French 42 30 15 7 6 0 0 72 13 347
2017 Bilingual 42 34 11 8 4 1 1 77 12 1935
2017 Unilingual English 39 34 11 10 5 1 0 74 15 1582
2017 Unilingual French 40 45 7 5 4 0 0 85 8 26
2017 Either English or French 48 32 9 3 6 1 1 81 9 338
2014 Bilingual 39 36 11 8 5 1 0 75 14 1792
2014 Unilingual English 38 32 13 9 7 0 1 71 16 1425
2014 Unilingual French 45 31 10 7 6 0 0 76 14 29
2014 Either English or French 46 29 9 8 6 2 1 77 14 205
2011 Bilingual 36 36 13 9 6 0 0 72 15 2068
2011 Unilingual English 31 34 14 12 9 0 0 65 21 1721
2011 Unilingual French 38 34 18 7 3 0 0 72 10 28
2011 Either English or French 35 35 11 9 10 0 0 70 19 299
2008 Bilingual 30 37 12 11 8 1 1 68 19 1722
2008 Unilingual English 28 33 14 12 12 0 0 61 24 1649
2008 Unilingual French 36 32 16 11 4 0 0 69 15 26
2008 Either English or French 35 30 12 12 10 1 0 66 22 217

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 37 14 13 7 0 0 66 20 1917
2019 Unilingual English 22 34 12 18 13 0 0 56 31 1533
2019 Unilingual French 32 58 0 10 0 0 0 90 10 18
2019 Either English or French 23 36 15 16 10 0 0 60 26 346
2017 Bilingual 25 36 13 15 10 0 0 61 26 1936
2017 Unilingual English 18 34 10 20 17 0 0 53 37 1581
2017 Unilingual French 27 40 27 0 7 0 0 66 7 26
2017 Either English or French 24 34 11 18 12 1 0 58 30 338
2014 Bilingual 32 41 11 11 4 0 1 73 16 1792
2014 Unilingual English 22 35 12 17 14 0 0 57 31 1424
2014 Unilingual French 31 46 14 6 3 0 0 77 10 29
2014 Either English or French 29 34 10 14 13 0 1 64 26 205
2011 Bilingual 34 39 11 10 5 0 1 74 15 2068
2011 Unilingual English 28 37 11 13 10 0 0 65 24 1718
2011 Unilingual French 31 44 8 13 4 0 0 75 17 27
2011 Either English or French 27 37 13 10 11 0 2 65 22 298
2008 Bilingual 35 40 12 8 4 0 1 76 12 1721
2008 Unilingual English 31 39 10 13 7 0 0 70 20 1652
2008 Unilingual French 38 23 10 11 14 0 3 63 26 26
2008 Either English or French 33 33 13 13 7 0 0 67 20 216

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 32 19 13 9 3 0 58 23 1919
2019 Unilingual English 21 27 19 16 14 2 0 49 31 1536
2019 Unilingual French 37 38 11 10 0 4 0 78 10 18
2019 Either English or French 25 30 17 14 10 5 0 57 25 346
2017 Bilingual 21 32 18 15 9 3 0 55 26 1931
2017 Unilingual English 17 29 17 17 15 3 1 49 33 1581
2017 Unilingual French 23 42 19 4 3 5 4 72 8 26
2017 Either English or French 26 29 17 10 11 6 1 59 23 336
2014 Bilingual 25 37 16 12 7 3 0 64 19 1791
2014 Unilingual English 21 29 16 14 16 3 1 52 31 1425
2014 Unilingual French 21 38 24 7 10 0 0 59 17 29
2014 Either English or French 30 25 18 11 10 4 2 58 22 205
2011 Bilingual 26 35 15 12 9 2 0 63 22 2066
2011 Unilingual English 21 31 14 16 17 1 0 53 33 1719
2011 Unilingual French 38 32 10 16 3 0 0 70 20 28
2011 Either English or French 23 29 19 12 14 2 1 54 27 299
2008 Bilingual 25 39 16 11 7 2 0 65 18 1724
2008 Unilingual English 23 31 16 13 14 1 0 55 28 1650
2008 Unilingual French 36 24 29 8 4 0 0 59 12 26
2008 Either English or French 28 31 13 13 12 4 0 61 26 217

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 32 16 12 13 3 2 57 25 1924
2019 Unilingual English 18 25 16 17 20 2 1 45 38 1540
2019 Unilingual French 37 32 18 0 0 13 0 80 0 18
2019 Either English or French 26 23 19 12 14 3 2 52 27 346
2017 Bilingual 20 29 17 15 13 3 3 53 30 1932
2017 Unilingual English 15 28 15 17 20 3 2 45 39 1577
2017 Unilingual French 12 31 4 15 22 12 4 51 44 26
2017 Either English or French 19 30 16 13 12 6 4 54 28 338
2014 Bilingual 19 28 16 15 16 3 2 50 32 1792
2014 Unilingual English 16 22 16 16 24 3 3 41 42 1424
2014 Unilingual French 11 21 17 28 10 7 7 37 44 29
2014 Either English or French 19 26 15 12 18 6 4 51 33 205
2011 Bilingual 18 29 16 16 18 2 2 49 34 2067
2011 Unilingual English 12 22 15 17 29 2 2 36 48 1719
2011 Unilingual French 11 34 15 18 16 7 0 48 36 28
2011 Either English or French 13 26 18 13 24 4 3 41 40 299
2008 Bilingual 18 33 15 15 15 1 2 53 31 1724
2008 Unilingual English 10 28 15 18 26 1 1 39 45 1649
2008 Unilingual French 26 33 27 10 4 0 0 59 14 26
2008 Either English or French 19 30 17 11 19 2 2 51 31 217

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 23 13 5 3 0 4 78 9 1915
2019 Unilingual English 52 25 12 4 2 1 4 80 7 1534
2019 Unilingual French 83 11 6 0 0 0 0 94 0 18
2019 Either English or French 60 21 9 2 2 1 6 87 4 345

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 11 7 5 4 1 14 82 11 1917
2019 Unilingual English 44 12 9 7 10 4 14 69 20 1536
2019 Unilingual French 66 4 15 10 0 5 0 74 11 18
2019 Either English or French 51 11 9 5 6 5 13 76 13 346

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 24 15 6 5 1 4 73 11 1907
2019 Unilingual English 34 23 18 10 9 2 3 60 20 1534
2019 Unilingual French 34 26 17 0 0 6 17 78 0 18
2019 Either English or French 40 26 16 6 5 2 5 71 12 345

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 22 15 8 6 3 5 68 15 1909
2019 Unilingual English 32 22 17 12 10 4 4 58 24 1532
2019 Unilingual French 36 20 27 0 0 6 11 68 0 18
2019 Either English or French 42 21 15 8 5 3 6 70 14 341

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 16 12 6 6 2 8 74 13 1909
2019 Unilingual English 31 20 17 12 12 4 5 56 26 1532
2019 Unilingual French 20 9 23 10 17 11 10 37 35 18
2019 Either English or French 43 19 14 8 5 4 7 70 15 345

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 14 7 3 2 2 5 86 6 1913
2019 Unilingual English 59 16 9 5 3 3 5 82 8 1532
2019 Unilingual French 57 28 0 4 0 0 11 96 4 18
2019 Either English or French 58 19 8 3 0 6 7 88 3 345

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 9 5 2 2 3 4 90 5 1909
2019 Unilingual English 68 9 6 3 4 5 5 87 7 1536
2019 Unilingual French 87 5 0 0 0 0 8 100 0 18
2019 Either English or French 71 9 4 1 3 6 7 91 5 345

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 6 2 2 1 2 9 94 3 1909
2019 Unilingual English 73 7 4 2 2 3 11 92 4 1525
2019 Unilingual French 81 11 4 0 0 0 5 96 0 18
2019 Either English or French 72 9 3 1 0 5 9 95 1 343

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 38 12 8 4 0 0 76 12 1913
2019 Unilingual English 29 39 13 12 7 0 0 68 19 1524
2019 Unilingual French 33 38 4 11 7 0 7 77 19 17
2019 Either English or French 31 38 15 10 6 0 0 69 16 343
2017 Bilingual 31 43 12 9 5 0 0 74 14 1929
2017 Unilingual English 27 43 12 11 7 0 0 71 17 1577
2017 Unilingual French 14 58 20 5 4 0 0 72 8 26
2017 Either English or French 34 38 13 7 7 1 1 73 14 335
2014 Bilingual 27 43 12 12 5 0 0 70 17 1793
2014 Unilingual English 25 41 10 13 10 0 0 66 24 1425
2014 Unilingual French 27 48 15 4 6 0 0 75 10 29
2014 Either English or French 28 41 12 11 6 1 0 70 17 205
2011 Bilingual 33 39 12 9 6 0 0 72 16 2068
2011 Unilingual English 28 39 11 13 10 0 0 67 23 1715
2011 Unilingual French 32 44 7 7 10 0 0 76 17 28
2011 Either English or French 28 40 13 9 9 1 0 69 18 299

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 35 13 7 5 0 0 76 12 1916
2019 Unilingual English 32 34 16 11 7 0 0 66 18 1535
2019 Unilingual French 36 38 8 4 7 0 7 79 12 17
2019 Either English or French 34 34 17 9 5 1 0 68 15 343
2017 Bilingual 35 37 14 8 5 0 0 72 14 1929
2017 Unilingual English 31 35 16 11 7 0 0 65 18 1576
2017 Unilingual French 34 40 11 12 0 0 4 77 12 26
2017 Either English or French 39 28 16 10 5 1 1 68 15 334
2014 Bilingual 32 37 15 9 5 0 0 69 15 1792
2014 Unilingual English 29 33 15 11 12 0 0 62 23 1425
2014 Unilingual French 38 38 11 7 6 0 0 76 13 29
2014 Either English or French 37 34 11 10 8 1 0 71 18 205

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 42 11 8 4 0 0 76 12 1884
2019 Unilingual English 30 37 15 12 6 0 0 67 18 1507
2019 Unilingual French 54 35 5 7 0 0 0 88 7 17
2019 Either English or French 30 41 15 8 5 1 0 71 13 342
2017 Bilingual 32 37 15 9 5 0 0 70 14 1930
2017 Unilingual English 29 38 14 12 7 0 0 67 18 1578
2017 Unilingual French 27 56 9 7 0 0 0 84 7 26
2017 Either English or French 39 35 10 8 7 0 0 75 15 336
2014 Bilingual 33 39 14 9 4 1 0 72 13 1790
2014 Unilingual English 29 35 14 12 9 0 0 64 21 1425
2014 Unilingual French 27 59 8 4 3 0 0 86 7 29
2014 Either English or French 33 36 14 11 6 0 0 69 18 205
2011 Bilingual 36 40 12 7 4 0 0 77 11 2066
2011 Unilingual English 32 36 14 10 7 0 0 68 18 1718
2011 Unilingual French 47 32 8 10 3 0 0 79 13 28
2011 Either English or French 35 38 12 7 7 1 1 74 14 298

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 44 18 7 4 4 0 70 11 1921
2019 Unilingual English 19 41 21 12 6 3 0 61 18 1537
2019 Unilingual French 37 26 17 10 0 11 0 70 11 18
2019 Either English or French 23 39 20 9 4 4 0 65 14 346
2017 Bilingual 22 40 19 9 6 4 0 65 15 1934
2017 Unilingual English 19 35 22 13 8 3 0 56 21 1580
2017 Unilingual French 21 20 29 7 0 20 4 53 9 26
2017 Either English or French 24 35 22 9 5 5 1 62 15 337

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 31 8 7 4 0 0 81 11 1918
2019 Unilingual English 48 30 9 7 5 0 0 79 13 1536
2019 Unilingual French 50 32 7 0 0 5 7 93 0 17
2019 Either English or French 51 31 9 5 3 0 0 83 8 347
2017 Bilingual 44 34 10 7 4 0 1 79 11 1929
2017 Unilingual English 48 32 9 6 5 0 0 80 11 1578
2017 Unilingual French 53 28 16 0 4 0 0 81 4 26
2017 Either English or French 49 31 9 6 4 0 0 81 10 338
2014 Bilingual 39 35 10 9 5 1 1 75 15 1790
2014 Unilingual English 39 34 11 9 6 0 1 74 15 1422
2014 Unilingual French 41 52 4 0 3 0 0 93 3 29
2014 Either English or French 45 31 10 6 6 1 1 78 12 205
2011 Bilingual 40 35 11 9 5 1 1 76 14 2070
2011 Unilingual English 39 35 10 10 6 0 0 74 16 1719
2011 Unilingual French 58 31 0 7 0 0 4 93 7 28
2011 Either English or French 43 33 8 9 6 1 0 77 15 297

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 33 17 9 6 0 0 68 15 1906
2019 Unilingual English 33 33 21 7 5 0 1 67 12 1524
2019 Unilingual French 56 33 0 0 10 0 0 90 10 18
2019 Either English or French 42 38 14 4 2 1 1 80 6 345
2017 Bilingual 32 36 17 9 6 0 0 68 15 1937
2017 Unilingual English 32 39 18 7 4 0 0 71 11 1580
2017 Unilingual French 37 55 8 0 0 0 0 92 0 26
2017 Either English or French 37 37 17 6 1 1 1 76 7 338
2014 Bilingual 29 36 18 9 7 0 1 65 17 1793
2014 Unilingual English 26 35 21 10 7 1 1 62 16 1424
2014 Unilingual French 50 32 8 11 0 0 0 82 11 29
2014 Either English or French 34 39 18 8 2 0 0 73 10 205
2011 Bilingual 30 33 19 11 7 0 1 63 18 2068
2011 Unilingual English 25 36 21 11 7 0 0 61 18 1720
2011 Unilingual French 38 48 8 7 0 0 0 85 7 28
2011 Either English or French 35 35 19 5 5 0 1 71 10 299
2008 Bilingual 22 35 21 14 8 0 0 57 22 1722
2008 Unilingual English 21 36 24 11 8 0 0 57 19 1653
2008 Unilingual French 22 56 19 4 0 0 0 78 4 26
2008 Either English or French 30 38 19 8 4 0 0 69 12 217

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 20 6 5 3 2 2 85 9 1921
2019 Unilingual English 61 18 7 5 6 1 2 82 11 1541
2019 Unilingual French 56 15 10 0 6 0 13 81 7 18
2019 Either English or French 58 20 6 4 6 2 3 83 10 347
2017 Bilingual 49 27 7 5 4 3 4 82 10 1934
2017 Unilingual English 55 23 7 4 6 2 3 82 10 1578
2017 Unilingual French 57 18 4 0 4 8 9 91 4 26
2017 Either English or French 56 22 7 2 4 3 7 86 6 336
2014 Bilingual 42 26 10 6 6 4 6 76 14 1793
2014 Unilingual English 51 23 9 6 6 2 3 77 13 1424
2014 Unilingual French 37 49 0 3 7 0 4 90 10 29
2014 Either English or French 55 22 6 5 5 3 4 82 11 205
2011 Bilingual 37 28 10 9 8 3 5 71 18 2068
2011 Unilingual English 40 28 10 9 9 2 2 71 19 1719
2011 Unilingual French 51 29 14 7 0 0 0 80 7 28
2011 Either English or French 46 26 7 6 10 2 2 75 17 299

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 32 35 32 1926
2019 Unilingual English 26 35 39 1538
2019 Unilingual French 10 62 28 18
2019 Either English or French 21 39 40 348
2017 Bilingual 31 36 33 1936
2017 Unilingual English 24 38 38 1577
2017 Unilingual French 39 45 16 26
2017 Either English or French 22 47 32 337
2014 Bilingual 34 34 32 1791
2014 Unilingual English 23 40 36 1423
2014 Unilingual French 24 43 34 29
2014 Either English or French 22 42 36 205
2011 Bilingual 35 34 31 2068
2011 Unilingual English 23 40 37 1722
2011 Unilingual French 27 39 34 28
2011 Either English or French 22 44 35 298

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 11 30 41 6 5 8 627
2019 Unilingual English 19 25 30 9 11 6 408
2017 Bilingual 17 36 36 2 4 6 602
2017 Unilingual English 23 25 27 8 11 6 375
2017 Unilingual French 49 9 21 0 0 21 10
2017 Either English or French 12 15 13 11 37 12 72
2014 Bilingual 13 42 30 7 9999 8 609
2014 Unilingual English 28 26 21 15 9999 11 334
2014 Either English or French 14 29 15 20 9999 22 46
2011 Bilingual 15 36 31 7 9999 10 720
2011 Unilingual English 25 21 30 16 9999 8 396
2011 Either English or French 17 27 29 7 9999 20 65
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 38 10 4 2 0 0 84 6 1914
2019 Unilingual English 39 39 11 7 4 0 0 78 11 1530
2019 Unilingual French 41 35 20 0 0 5 0 79 0 16
2019 Either English or French 38 42 12 3 4 0 0 80 8 345
2017 Bilingual 39 41 10 6 3 0 0 81 9 1936
2017 Unilingual English 36 39 11 8 5 1 0 75 13 1575
2017 Unilingual French 23 55 22 0 0 0 0 78 0 26
2017 Either English or French 43 35 13 6 2 0 0 79 8 337
2014 Bilingual 41 40 11 5 3 0 0 81 7 1792
2014 Unilingual English 35 39 12 8 5 1 0 74 13 1425
2014 Unilingual French 45 38 7 11 0 0 0 82 11 29
2014 Either English or French 40 41 9 5 3 0 0 82 9 205
2011 Bilingual 39 40 10 6 4 0 0 80 10 2065
2011 Unilingual English 35 39 11 7 7 1 0 74 15 1720
2011 Unilingual French 50 33 14 0 3 0 0 83 3 28
2011 Either English or French 37 37 11 9 5 1 0 75 14 299
2008 Bilingual 43 38 11 5 3 0 0 82 8 1721
2008 Unilingual English 39 38 9 7 5 1 0 79 12 1651
2008 Unilingual French 48 44 4 4 0 0 0 92 4 26
2008 Either English or French 41 34 12 6 6 2 0 76 12 217

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 44 18 8 4 1 0 69 12 1922
2019 Unilingual English 20 40 21 11 6 2 0 62 17 1537
2019 Unilingual French 42 39 13 0 0 6 0 87 0 18
2019 Either English or French 24 43 15 11 5 3 0 69 16 347
2017 Bilingual 23 43 18 11 3 1 0 67 14 1935
2017 Unilingual English 19 39 19 14 7 2 0 59 22 1574
2017 Unilingual French 29 36 20 5 0 11 0 73 5 26
2017 Either English or French 31 37 14 10 4 2 1 70 15 338
2014 Bilingual 24 44 18 9 4 2 0 69 13 1792
2014 Unilingual English 19 38 19 13 10 2 0 58 23 1425
2014 Unilingual French 23 42 20 7 3 4 0 68 11 29
2014 Either English or French 29 38 17 8 5 2 0 69 14 205
2011 Bilingual 26 43 15 9 5 2 0 70 14 2069
2011 Unilingual English 18 36 18 14 12 2 0 55 27 1718
2011 Unilingual French 17 57 14 3 7 3 0 76 10 28
2011 Either English or French 21 40 17 13 9 2 0 61 22 298

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 26 37 18 8 1 1 26 36 1918
2019 Unilingual English 10 25 39 19 7 1 1 25 35 1534
2019 Unilingual French 6 12 15 48 13 6 0 65 20 18
2019 Either English or French 8 24 35 21 10 0 1 32 33 345
2017 Bilingual 10 27 37 16 6 1 3 24 38 1930
2017 Unilingual English 11 24 37 17 9 2 2 26 36 1574
2017 Unilingual French 8 20 20 21 15 3 12 43 33 26
2017 Either English or French 8 20 35 16 13 1 6 31 31 335
2014 Bilingual 11 29 36 15 6 1 2 21 41 1788
2014 Unilingual English 14 25 36 17 6 1 2 24 39 1422
2014 Unilingual French 3 31 35 27 4 0 0 30 34 29
2014 Either English or French 9 23 31 23 9 2 3 33 34 202
2011 Bilingual 12 30 33 16 6 0 3 23 43 2065
2011 Unilingual English 15 28 34 15 6 1 2 21 44 1717
2011 Unilingual French 7 41 21 24 6 0 0 31 48 28
2011 Either English or French 11 23 38 15 10 1 3 26 35 299
2008 Bilingual 11 32 36 14 5 0 1 20 43 1717
2008 Unilingual English 11 29 35 16 6 1 2 23 41 1653
2008 Unilingual French 4 21 49 18 4 4 0 22 26 26
2008 Either English or French 11 22 34 22 7 1 2 31 34 216

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 16 27 27 16 2 1 45 27 1910
2019 Unilingual English 9 19 28 27 14 1 1 43 28 1534
2019 Unilingual French 8 6 4 27 39 4 11 78 17 18
2019 Either English or French 10 17 23 22 23 4 1 47 28 346
2017 Bilingual 9 20 32 21 12 3 4 35 31 1924
2017 Unilingual English 11 19 30 22 13 3 3 37 32 1566
2017 Unilingual French 5 15 26 15 15 8 16 40 26 26
2017 Either English or French 9 14 21 23 21 5 7 50 26 334
2014 Bilingual 9 19 28 25 12 4 3 40 30 1784
2014 Unilingual English 14 20 32 19 11 1 3 32 35 1417
2014 Unilingual French 3 25 32 27 10 0 3 38 29 29
2014 Either English or French 8 17 25 19 21 4 5 44 28 202
2011 Bilingual 12 17 26 25 14 2 4 42 31 2064
2011 Unilingual English 20 19 26 20 11 1 3 33 41 1713
2011 Unilingual French 7 14 25 31 20 0 3 53 22 28
2011 Either English or French 15 19 20 21 17 3 3 41 37 297
2008 Bilingual 10 19 27 26 13 2 2 41 30 1715
2008 Unilingual English 13 22 28 20 13 2 3 34 36 1651
2008 Unilingual French 0 14 16 42 4 15 8 60 19 26
2008 Either English or French 12 18 21 24 20 2 4 46 32 216

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 26 31 16 8 1 1 24 44 1914
2019 Unilingual English 15 24 34 17 8 1 1 25 40 1531
2019 Unilingual French 10 35 21 6 16 0 11 25 51 18
2019 Either English or French 12 25 27 21 10 3 1 33 39 341
2017 Bilingual 18 28 30 13 7 1 3 21 47 1923
2017 Unilingual English 14 25 32 17 7 2 3 26 41 1577
2017 Unilingual French 9 32 25 11 15 0 8 28 45 26
2017 Either English or French 14 18 27 23 11 3 5 36 34 336
2014 Bilingual 22 30 28 11 5 2 2 17 54 1789
2014 Unilingual English 18 26 31 15 6 1 2 22 46 1414
2014 Unilingual French 15 33 21 24 6 0 0 30 49 29
2014 Either English or French 15 17 33 16 9 4 5 27 36 202
2011 Bilingual 20 26 30 12 7 1 3 20 49 2065
2011 Unilingual English 19 25 28 17 7 1 3 25 46 1714
2011 Unilingual French 18 20 28 24 6 0 3 31 39 28
2011 Either English or French 15 22 31 15 12 2 4 28 39 299
2008 Bilingual 17 27 30 16 7 1 2 24 45 1719
2008 Unilingual English 12 23 35 18 8 1 3 27 36 1646
2008 Unilingual French 7 24 31 14 11 8 4 29 36 26
2008 Either English or French 11 24 31 15 12 3 3 30 38 216

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 19 34 26 10 1 1 37 29 1914
2019 Unilingual English 5 14 33 33 13 1 1 47 19 1526
2019 Unilingual French 10 8 25 18 29 5 6 52 20 18
2019 Either English or French 5 7 26 35 25 1 1 61 13 343
2017 Bilingual 11 21 34 22 9 1 2 32 33 1916
2017 Unilingual English 6 13 32 30 16 1 3 47 20 1565
2017 Unilingual French 0 16 28 21 22 0 12 50 18 26
2017 Either English or French 5 9 24 33 23 1 5 60 14 333
2014 Bilingual 12 23 33 21 8 1 2 30 36 1786
2014 Unilingual English 9 15 34 28 11 1 2 41 25 1409
2014 Unilingual French 4 29 23 28 13 0 3 42 34 29
2014 Either English or French 6 11 26 31 19 4 4 54 18 202
2011 Bilingual 12 22 33 20 9 1 3 30 36 2064
2011 Unilingual English 8 15 32 29 13 0 2 43 23 1713
2011 Unilingual French 4 15 31 41 6 0 3 49 19 28
2011 Either English or French 6 10 32 29 19 0 4 50 17 297
2008 Bilingual 10 25 35 20 8 1 1 29 36 1716
2008 Unilingual English 7 14 34 30 13 1 2 44 21 1646
2008 Unilingual French 0 10 49 22 15 4 0 38 11 26
2008 Either English or French 4 7 32 33 21 0 3 56 11 213

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 24 26 20 11 2 2 32 40 1908
2019 Unilingual English 16 21 28 20 12 2 2 33 38 1539
2019 Unilingual French 4 14 21 15 22 0 24 50 23 18
2019 Either English or French 13 15 22 25 20 3 2 47 29 346
2017 Bilingual 18 26 27 16 8 2 4 25 46 1923
2017 Unilingual English 17 22 29 16 9 2 3 27 42 1570
2017 Unilingual French 5 19 11 29 11 7 20 53 32 26
2017 Either English or French 14 17 25 17 19 4 5 39 34 335
2014 Bilingual 20 26 27 14 7 2 3 22 49 1788
2014 Unilingual English 22 25 27 14 7 1 2 22 49 1418
2014 Unilingual French 7 31 25 24 10 0 3 35 40 29
2014 Either English or French 17 21 22 15 17 1 6 35 42 204
2011 Bilingual 19 24 29 14 9 1 4 24 46 2068
2011 Unilingual English 25 22 26 15 9 1 2 24 49 1713
2011 Unilingual French 13 14 24 35 9 0 3 46 29 28
2011 Either English or French 16 22 26 18 13 1 4 33 40 299
2008 Bilingual 17 25 29 16 8 1 3 25 44 1718
2008 Unilingual English 19 24 28 17 9 1 2 27 44 1648
2008 Unilingual French 4 26 33 22 11 0 4 35 31 26
2008 Either English or French 13 16 25 24 19 2 2 45 29 214

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 19 28 22 14 3 2 38 33 1913
2019 Unilingual English 9 14 26 28 17 2 3 48 25 1530
2019 Unilingual French 4 21 20 24 9 0 22 42 32 18
2019 Either English or French 6 11 22 27 24 6 4 57 18 346
2017 Bilingual 13 23 27 18 11 4 4 32 39 1927
2017 Unilingual English 9 15 25 25 17 4 5 46 26 1573
2017 Unilingual French 13 22 14 15 15 8 12 38 44 26
2017 Either English or French 7 13 19 23 22 7 8 54 23 334
2014 Bilingual 9 18 29 25 12 3 4 40 29 1787
2014 Unilingual English 11 13 26 26 16 3 5 45 26 1419
2014 Unilingual French 4 35 37 17 3 0 4 21 41 29
2014 Either English or French 6 15 22 22 21 6 8 51 25 204
2011 Bilingual 8 17 29 24 15 3 5 42 27 2067
2011 Unilingual English 8 13 25 28 18 1 6 50 23 1714
2011 Unilingual French 11 14 29 31 7 0 9 41 27 28
2011 Either English or French 6 8 28 25 23 3 7 54 15 299
2008 Bilingual 12 22 27 20 12 2 4 34 37 1719
2008 Unilingual English 9 16 28 25 16 2 4 44 26 1648
2008 Unilingual French 11 17 22 8 20 7 16 35 36 26
2008 Either English or French 9 12 24 21 21 5 8 48 24 216

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 24 33 16 9 2 1 26 40 1917
2019 Unilingual English 18 25 33 15 7 1 1 23 44 1534
2019 Unilingual French 4 5 38 23 16 10 5 46 10 18
2019 Either English or French 13 22 30 19 10 4 2 31 37 346
2017 Bilingual 15 26 32 13 7 3 3 22 44 1925
2017 Unilingual English 19 25 31 13 7 3 3 21 46 1572
2017 Unilingual French 12 12 31 7 22 7 9 35 28 26
2017 Either English or French 15 17 27 17 13 3 7 34 36 337
2014 Bilingual 17 28 33 13 5 2 3 19 46 1789
2014 Unilingual English 25 26 27 12 5 1 3 19 53 1421
2014 Unilingual French 10 24 35 25 7 0 0 31 34 29
2014 Either English or French 17 23 24 13 14 2 6 29 44 204

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 18 33 27 13 1 1 41 26 1918
2019 Unilingual English 13 21 33 21 10 0 1 32 35 1538
2019 Unilingual French 0 17 11 23 45 0 5 71 18 18
2019 Either English or French 11 18 30 25 14 1 2 40 30 344

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 35 23 16 7 4 0 52 25 1913
2019 Unilingual English 12 31 21 21 12 3 0 44 34 1533
2019 Unilingual French 27 46 14 0 0 13 0 84 0 18
2019 Either English or French 19 33 20 17 8 3 0 54 26 347

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 29 7 6 6 1 0 81 12 1920
2019 Unilingual English 43 29 9 10 8 1 0 72 19 1533
2019 Unilingual French 64 24 4 4 0 4 0 92 5 18
2019 Either English or French 47 29 8 8 8 1 0 77 16 346
2017 Bilingual 46 32 8 7 5 1 0 79 12 1931
2017 Unilingual English 42 28 10 10 9 1 0 71 19 1580
2017 Unilingual French 67 19 11 4 0 0 0 86 4 26
2017 Either English or French 50 25 8 6 8 2 0 77 15 337
2014 Bilingual 46 30 9 8 6 1 0 77 14 1793
2014 Unilingual English 43 28 9 9 10 1 1 72 19 1425
2014 Unilingual French 46 39 8 3 3 0 0 86 7 29
2014 Either English or French 51 26 7 6 8 1 0 78 14 205

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 32 7 5 3 0 0 85 8 1917
2019 Unilingual English 46 31 8 10 5 0 0 77 14 1536
2019 Unilingual French 71 29 0 0 0 0 0 100 0 18
2019 Either English or French 51 31 9 7 3 0 0 82 10 344
2017 Bilingual 46 39 7 6 2 0 0 86 8 1933
2017 Unilingual English 42 35 9 9 5 0 0 77 14 1577
2017 Unilingual French 50 50 0 0 0 0 0 100 0 26
2017 Either English or French 50 29 8 8 4 0 0 80 12 335
2014 Bilingual 44 41 8 5 2 0 0 85 7 1789
2014 Unilingual English 40 36 9 9 5 0 0 77 14 1423
2014 Unilingual French 46 47 4 3 0 0 0 93 3 29
2014 Either English or French 53 34 4 3 4 0 0 88 8 205

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 37 9 4 3 1 0 84 7 1921
2019 Unilingual English 42 36 12 6 3 1 0 79 9 1536
2019 Unilingual French 52 38 11 0 0 0 0 89 0 18
2019 Either English or French 45 32 13 5 2 1 0 79 8 346

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 42 13 4 3 2 0 80 7 1917
2019 Unilingual English 32 39 16 7 4 2 0 73 11 1535
2019 Unilingual French 47 38 7 4 0 4 0 89 4 18
2019 Either English or French 38 35 16 5 2 3 0 76 8 345
2017 Bilingual 35 45 12 4 2 2 0 82 6 1930
2017 Unilingual English 34 39 15 6 3 2 0 75 9 1581
2017 Unilingual French 36 38 15 0 0 11 0 83 0 26
2017 Either English or French 49 35 9 4 2 2 0 86 5 338
2014 Bilingual 38 40 13 4 2 3 0 81 6 1793
2014 Unilingual English 36 35 16 6 4 3 0 74 10 1424
2014 Unilingual French 21 54 14 6 0 4 0 78 7 29
2014 Either English or French 46 37 7 5 2 2 0 85 8 205
2011 Bilingual 33 40 14 6 4 3 0 76 10 2069
2011 Unilingual English 29 37 16 8 8 3 0 68 16 1721
2011 Unilingual French 27 59 3 7 3 0 0 87 10 28
2011 Either English or French 31 35 14 8 7 6 1 69 16 299

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 36 15 3 2 4 1 79 5 1913
2019 Unilingual English 39 34 15 5 3 4 0 76 8 1532
2019 Unilingual French 51 32 17 0 0 0 0 83 0 17
2019 Either English or French 42 32 15 4 2 6 0 79 6 345
2017 Bilingual 34 37 17 3 2 6 1 76 6 1934
2017 Unilingual English 35 34 17 4 3 6 1 74 8 1575
2017 Unilingual French 29 34 16 4 0 14 4 76 4 26
2017 Either English or French 43 31 15 2 3 6 1 79 5 337
2014 Bilingual 38 36 15 3 2 6 0 80 5 1793
2014 Unilingual English 38 32 16 4 3 5 1 75 8 1424
2014 Unilingual French 28 54 11 3 4 0 0 82 7 29
2014 Either English or French 48 28 12 4 2 5 1 80 7 205

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 34 8 4 3 0 0 86 7 1919
2019 Unilingual English 47 32 10 6 4 0 0 79 11 1539
2019 Unilingual French 56 44 0 0 0 0 0 100 0 18
2019 Either English or French 50 32 12 4 2 0 0 82 6 347
2017 Bilingual 44 42 8 4 3 0 0 86 6 1933
2017 Unilingual English 44 36 10 6 4 0 0 80 10 1578
2017 Unilingual French 39 42 12 7 0 0 0 81 7 26
2017 Either English or French 55 27 11 4 3 0 0 82 7 338
2014 Bilingual 48 39 7 4 2 1 0 87 6 1792
2014 Unilingual English 44 33 12 6 5 0 0 77 11 1425
2014 Unilingual French 34 41 14 7 3 0 0 75 11 29
2014 Either English or French 55 29 8 3 4 0 1 85 7 205
2011 Bilingual 43 38 9 5 4 0 0 82 9 2065
2011 Unilingual English 36 35 13 8 9 0 0 71 16 1720
2011 Unilingual French 30 60 0 0 10 0 0 90 10 28
2011 Either English or French 40 34 10 6 9 0 1 75 15 299
2008 Bilingual 39 41 11 5 4 0 0 79 9 1724
2008 Unilingual English 33 38 12 9 7 0 0 71 17 1650
2008 Unilingual French 41 48 8 4 0 0 0 89 4 26
2008 Either English or French 40 38 6 7 9 1 0 78 15 217

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 32 14 8 6 5 4 69 16 1922
2019 Unilingual English 28 29 17 11 9 3 3 61 21 1534
2019 Unilingual French 33 31 11 4 0 5 17 81 5 18
2019 Either English or French 33 26 18 8 7 5 3 64 16 347
2017 Bilingual 27 34 14 8 7 5 5 68 17 1931
2017 Unilingual English 27 31 16 11 9 4 3 61 22 1579
2017 Unilingual French 22 43 21 0 0 10 4 76 0 26
2017 Either English or French 36 27 14 5 8 4 5 69 15 338
2014 Bilingual 30 31 15 8 7 4 4 67 16 1793
2014 Unilingual English 30 30 14 10 11 3 2 63 22 1423
2014 Unilingual French 33 39 14 10 3 0 0 72 14 29
2014 Either English or French 39 26 8 10 7 6 4 71 19 205

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 38 14 11 5 3 1 69 16 1921
2019 Unilingual English 30 34 16 11 6 2 1 66 18 1535
2019 Unilingual French 39 24 17 21 0 0 0 63 21 18
2019 Either English or French 31 30 21 9 5 4 1 64 15 344
2017 Bilingual 33 40 11 8 4 3 1 76 12 1926
2017 Unilingual English 35 36 12 8 4 3 1 74 13 1576
2017 Unilingual French 15 56 10 4 4 11 0 80 9 26
2017 Either English or French 39 35 13 7 2 3 1 77 9 337
2014 Bilingual 36 39 11 7 4 3 1 78 11 1791
2014 Unilingual English 37 36 12 6 6 2 1 75 12 1424
2014 Unilingual French 20 46 22 4 4 4 0 69 7 29
2014 Either English or French 45 30 7 7 5 3 2 80 13 204
2011 Bilingual 37 32 10 9 5 5 1 74 15 2071
2011 Unilingual English 33 32 12 9 8 4 1 69 18 1719
2011 Unilingual French 21 52 7 20 0 0 0 73 20 28
2011 Either English or French 33 32 13 10 5 5 2 70 17 298
2008 Bilingual 34 34 12 10 5 4 1 71 16 1724
2008 Unilingual English 30 34 13 9 9 3 1 67 19 1647
2008 Unilingual French 22 50 7 3 8 0 11 81 11 26
2008 Either English or French 37 29 10 7 8 7 2 73 16 217

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 38 22 7 4 2 0 66 11 1916
2019 Unilingual English 28 33 21 9 7 2 0 62 16 1539
2019 Unilingual French 36 54 0 10 0 0 0 90 10 18
2019 Either English or French 30 34 20 7 6 2 0 66 14 345

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 24 20 12 10 11 3 50 26 1918
2019 Unilingual English 22 23 19 14 11 9 2 51 29 1536
2019 Unilingual French 26 34 11 4 10 15 0 71 16 18
2019 Either English or French 25 22 20 10 9 11 3 54 22 344
2017 Bilingual 15 25 20 12 11 11 5 48 28 1933
2017 Unilingual English 19 26 18 14 11 10 2 52 28 1574
2017 Unilingual French 20 22 21 7 0 30 0 60 10 26
2017 Either English or French 27 24 16 11 8 11 3 59 22 338
2014 Bilingual 14 25 17 13 14 13 4 47 33 1792
2014 Unilingual English 19 24 21 12 14 8 2 47 29 1425
2014 Unilingual French 31 18 25 10 7 10 0 54 18 29
2014 Either English or French 25 18 16 13 10 14 4 52 28 205
2011 Bilingual 14 21 20 13 14 15 4 43 32 2070
2011 Unilingual English 16 23 18 16 16 10 2 44 36 1721
2011 Unilingual French 13 32 31 3 10 11 0 50 15 28
2011 Either English or French 18 25 18 13 14 11 3 49 31 299

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 44 5 10 3 0 0 82 13 1923
2019 Unilingual English 31 45 6 12 5 0 0 76 17 1538
2019 Unilingual French 41 55 4 0 0 0 0 96 0 18
2019 Either English or French 33 51 5 9 2 0 0 84 11 346
2017 Bilingual 33 47 6 9 4 0 0 81 13 1937
2017 Unilingual English 27 48 5 14 6 0 0 75 20 1579
2017 Unilingual French 38 57 5 0 0 0 0 95 0 26
2017 Either English or French 34 43 6 11 5 0 0 78 17 337
2014 Bilingual 38 45 6 8 3 0 0 83 11 1790
2014 Unilingual English 26 46 7 15 7 0 0 72 22 1425
2014 Unilingual French 44 46 4 3 3 0 0 90 6 29
2014 Either English or French 34 44 4 12 6 0 0 77 19 205
2011 Bilingual 46 41 4 7 2 0 0 88 9 2067
2011 Unilingual English 33 44 5 12 6 0 0 77 18 1721
2011 Unilingual French 59 28 3 7 4 0 0 86 10 28
2011 Either English or French 33 43 6 13 4 0 0 76 18 299
2008 Bilingual 45 41 4 8 2 0 0 86 10 1724
2008 Unilingual English 35 46 4 11 4 0 0 81 15 1652
2008 Unilingual French 54 28 10 8 0 0 0 82 8 26
2008 Either English or French 34 44 8 11 3 0 0 78 14 217

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 36 7 9 3 0 0 81 12 1920
2019 Unilingual English 39 36 7 11 7 0 0 75 18 1539
2019 Unilingual French 38 45 13 0 4 0 0 83 4 18
2019 Either English or French 45 35 7 9 4 0 0 80 12 347
2017 Bilingual 40 38 7 9 5 0 0 79 14 1934
2017 Unilingual English 38 34 7 14 8 0 0 71 22 1582
2017 Unilingual French 21 70 0 9 0 0 0 91 9 26
2017 Either English or French 41 33 7 11 9 0 0 74 19 336
2014 Bilingual 43 37 7 8 5 0 0 80 13 1792
2014 Unilingual English 38 33 7 12 10 0 0 71 22 1424
2014 Unilingual French 38 48 7 7 0 0 0 86 7 29
2014 Either English or French 44 31 7 9 8 0 1 75 17 205
2011 Bilingual 48 35 7 6 4 0 0 83 10 2063
2011 Unilingual English 39 36 9 10 6 0 0 75 16 1716
2011 Unilingual French 34 46 3 14 3 0 0 79 17 28
2011 Either English or French 42 35 8 11 4 0 0 77 15 297

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 35 9 6 2 0 0 83 8 1905
2019 Unilingual English 38 37 11 9 4 0 0 76 13 1530
2019 Unilingual French 62 27 6 5 0 0 0 89 5 18
2019 Either English or French 43 37 11 7 2 0 0 80 9 344
2017 Bilingual 45 39 9 6 2 0 0 84 7 1929
2017 Unilingual English 39 39 9 9 4 0 0 78 13 1578
2017 Unilingual French 35 58 4 0 3 0 0 93 3 26
2017 Either English or French 42 39 9 7 3 0 0 81 10 337
2014 Bilingual 47 39 8 3 2 0 0 86 5 1791
2014 Unilingual English 39 40 9 8 4 0 0 79 12 1424
2014 Unilingual French 49 44 7 0 0 0 0 93 0 29
2014 Either English or French 44 37 9 6 4 0 0 81 10 204

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 25 7 10 4 0 0 79 13 1924
2019 Unilingual English 76 14 5 1 1 0 3 92 3 1537
2019 Unilingual French 58 32 6 4 0 0 0 89 4 18
2019 Either English or French 76 18 4 1 0 0 1 94 2 345
2017 Bilingual 51 25 8 11 4 0 0 77 15 1937
2017 Unilingual English 77 14 4 2 1 0 3 94 3 1580
2017 Unilingual French 42 39 19 0 0 0 0 81 0 26
2017 Either English or French 77 15 5 1 1 0 1 93 2 337
2014 Bilingual 50 27 7 11 4 0 0 77 15 1792
2014 Unilingual English 72 17 4 2 1 0 3 92 3 1425
2014 Unilingual French 51 25 18 7 0 0 0 76 7 29
2014 Either English or French 75 19 2 2 2 0 1 94 3 205
2011 Bilingual 50 27 7 10 6 0 0 77 16 2067
2011 Unilingual English 74 15 5 2 2 0 2 91 5 1721
2011 Unilingual French 55 21 7 10 7 0 0 76 17 28
2011 Either English or French 79 15 4 2 1 0 0 94 3 299
2008 Bilingual 48 26 8 12 5 0 0 75 18 1723
2008 Unilingual English 74 16 4 2 2 0 2 92 4 1650
2008 Unilingual French 53 17 15 8 3 0 4 73 12 26
2008 Either English or French 74 16 5 3 1 0 1 92 4 216

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 22 6 8 3 0 1 83 11 1922
2019 Unilingual English 76 11 6 2 1 0 4 90 3 1537
2019 Unilingual French 58 27 5 0 4 0 6 90 5 18
2019 Either English or French 80 11 4 1 1 1 1 93 2 347
2017 Bilingual 61 23 6 5 4 0 1 85 9 1935
2017 Unilingual English 75 11 5 1 1 1 5 92 3 1582
2017 Unilingual French 69 19 5 0 0 0 7 95 0 26
2017 Either English or French 80 9 4 2 1 1 4 93 2 337
2014 Bilingual 64 20 6 6 3 0 1 85 9 1789
2014 Unilingual English 75 10 4 2 2 0 6 91 4 1424
2014 Unilingual French 66 20 7 3 0 0 4 89 3 29
2014 Either English or French 78 15 3 1 0 0 2 95 2 204
2011 Bilingual 60 21 6 6 5 0 1 82 11 2068
2011 Unilingual English 74 10 6 2 2 1 6 91 3 1720
2011 Unilingual French 59 27 8 3 3 0 0 86 7 28
2011 Either English or French 76 10 5 2 1 3 3 91 3 299
2008 Bilingual 57 21 6 8 7 0 2 79 15 1724
2008 Unilingual English 70 9 6 1 2 1 11 90 3 1649
2008 Unilingual French 75 12 3 0 3 0 7 94 3 26
2008 Either English or French 73 8 4 1 4 1 10 91 5 217

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 12 4 3 2 0 0 92 5 1913
2019 Unilingual English 81 8 4 1 2 0 4 93 3 1536
2019 Unilingual French 96 0 0 4 0 0 0 96 4 18
2019 Either English or French 83 11 3 0 1 0 2 96 2 344
2017 Bilingual 76 15 4 2 2 0 1 92 4 1933
2017 Unilingual English 80 10 3 1 1 0 5 95 2 1579
2017 Unilingual French 73 19 0 0 0 0 8 100 0 26
2017 Either English or French 83 9 3 0 1 1 3 96 1 336
2014 Bilingual 76 15 4 3 2 0 1 92 5 1792
2014 Unilingual English 77 10 4 1 2 0 7 93 2 1425
2014 Unilingual French 83 13 4 0 0 0 0 96 0 29
2014 Either English or French 81 13 3 0 1 0 2 96 1 205
2011 Bilingual 75 15 4 3 3 0 1 90 6 2066
2011 Unilingual English 76 10 4 1 1 0 7 93 2 1719
2011 Unilingual French 70 24 3 0 3 0 0 93 3 28
2011 Either English or French 80 9 5 0 1 2 4 94 1 299
2008 Bilingual 73 13 3 5 5 0 2 87 9 1722
2008 Unilingual English 77 6 3 1 1 0 11 94 2 1646
2008 Unilingual French 78 7 3 0 4 0 7 92 4 26
2008 Either English or French 80 8 1 1 1 1 8 96 3 217

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 27 15 5 2 4 0 77 7 1926
2019 Unilingual English 32 19 12 6 7 18 6 67 16 1540
2019 Unilingual French 65 19 4 0 6 6 0 89 6 18
2019 Either English or French 40 22 7 4 5 20 2 80 11 345

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 47 10 6 2 1 3 82 8 1917
2019 Unilingual English 35 49 7 5 2 1 1 85 7 1538
2019 Unilingual French 22 25 42 0 4 0 7 50 4 18
2019 Either English or French 28 47 10 7 3 2 3 79 11 346

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 8 2 1 4 3 88 4 1920
2019 Unilingual English 54 27 9 4 2 4 1 85 6 1537
2019 Unilingual French 60 26 4 0 0 4 7 96 0 18
2019 Either English or French 53 23 8 4 3 5 4 84 7 346

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 1921
2019 Unilingual English 15 85 1538

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 250
2019 Unilingual English 62 38 231

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 250
2019 Unilingual English 58 42 231

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 250
2019 Unilingual English 6 94 231

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 231

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 250
2019 Unilingual English 7 93 231

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 250
2019 Unilingual English 12 88 231

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 2 98 250
2019 Unilingual English 4 96 231

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 248
2019 Unilingual English 42 58 227

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 248
2019 Unilingual English 42 58 227

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 248
2019 Unilingual English 47 53 227

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 248
2019 Unilingual English 44 56 227

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 248
2019 Unilingual English 37 63 227

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 57 43 248
2019 Unilingual English 56 44 227

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 248
2019 Unilingual English 37 63 227

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 3 97 227

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 248
2019 Unilingual English 11 89 227

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 248
2019 Unilingual English 10 90 227

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 248
2019 Unilingual English 50 50 227

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 248
2019 Unilingual English 23 77 227

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 248
2019 Unilingual English 15 85 227

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 246
2019 Unilingual English 50 50 226

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 246
2019 Unilingual English 24 76 226

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 246
2019 Unilingual English 11 89 226

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 246
2019 Unilingual English 25 75 226

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 246
2019 Unilingual English 9 91 226

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 246
2019 Unilingual English 10 90 226

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 246
2019 Unilingual English 11 89 226

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 246
2019 Unilingual English 10 90 226

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 246
2019 Unilingual English 28 72 226

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 230
2019 Unilingual English 7 93 205

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 24 76 230
2019 Unilingual English 21 79 205

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 230
2019 Unilingual English 7 93 205

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 230
2019 Unilingual English 6 94 205

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 230
2019 Unilingual English 12 88 205

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 230
2019 Unilingual English 9 91 205

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 230
2019 Unilingual English 5 95 205

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 230
2019 Unilingual English 11 89 205

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 230
2019 Unilingual English 8 92 205

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 230
2019 Unilingual English 30 70 205

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 230
2019 Unilingual English 8 92 205

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 230
2019 Unilingual English 46 54 205

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 205

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 230
2019 Unilingual English 67 33 205

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 230
2019 Unilingual English 4 96 205

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 230
2019 Unilingual English 10 90 205

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 1921
2019 Unilingual English 19 81 1532

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 17 19 6 6 28 8 52 18 1919
2019 Unilingual English 18 15 21 8 8 23 6 47 24 1541
2019 Unilingual French 26 9 16 4 0 21 24 63 8 18
2019 Either English or French 18 14 20 6 6 25 10 50 19 346
2017 Bilingual 14 20 19 6 6 28 7 53 17 1938
2017 Unilingual English 16 17 20 8 9 24 7 48 24 1576
2017 Unilingual French 19 23 21 4 0 29 4 63 5 26
2017 Either English or French 21 17 18 4 9 20 11 54 20 337
2014 Bilingual 15 17 19 5 6 30 9 52 18 1792
2014 Unilingual English 16 18 21 8 11 22 5 46 25 1424
2014 Unilingual French 6 35 25 13 0 17 3 52 17 29
2014 Either English or French 22 12 21 5 7 23 11 51 18 205

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 32 17 5 4 10 1 71 10 1923
2019 Unilingual English 32 27 18 8 6 8 1 64 16 1537
2019 Unilingual French 30 26 23 0 0 21 0 71 0 18
2019 Either English or French 34 26 18 4 5 12 1 69 10 346
2017 Bilingual 25 35 17 6 5 11 1 69 12 1934
2017 Unilingual English 26 29 20 8 6 10 1 62 16 1574
2017 Unilingual French 23 44 23 0 0 9 0 74 0 26
2017 Either English or French 34 28 14 6 6 11 2 71 13 337
2014 Bilingual 25 32 19 5 4 14 1 67 11 1793
2014 Unilingual English 24 27 23 8 7 11 1 57 17 1424
2014 Unilingual French 6 59 25 3 3 3 0 67 7 29
2014 Either English or French 34 27 14 5 5 11 4 71 12 203
2011 Bilingual 30 38 16 4 3 8 0 75 8 2065
2011 Unilingual English 27 35 18 7 7 6 0 66 15 1721
2011 Unilingual French 30 51 3 0 10 6 0 86 11 28
2011 Either English or French 29 30 15 8 5 13 0 67 15 298

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 1924
2019 Unilingual English 9 91 1542

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 120
2019 Unilingual English 37 63 130

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 69 31 120
2019 Unilingual English 76 24 130

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 120

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 130

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 120
2019 Unilingual English 7 93 130

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 120
2019 Unilingual English 9 91 130

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 120
2019 Unilingual English 8 92 130

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 118
2019 Unilingual English 23 77 127

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 118
2019 Unilingual English 20 80 127

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 118
2019 Unilingual English 14 86 127

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 118
2019 Unilingual English 8 92 127

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 118
2019 Unilingual English 27 73 127

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 118
2019 Unilingual English 35 65 127

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 118

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 118

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 118
2019 Unilingual English 7 93 127

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 118
2019 Unilingual English 10 90 127

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 118
2019 Unilingual English 12 88 127

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 118
2019 Unilingual English 0 100 127

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 118
2019 Unilingual English 22 78 127

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 115
2019 Unilingual English 30 70 124

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 115
2019 Unilingual English 15 85 124

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 115
2019 Unilingual English 6 94 124

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 115
2019 Unilingual English 22 78 124

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 124

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 115
2019 Unilingual English 9 91 124

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 115
2019 Unilingual English 7 93 124

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 115
2019 Unilingual English 7 93 124

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 115
2019 Unilingual English 46 54 124

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 98

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 98
2019 Unilingual English 13 87 107

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 98

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 98
2019 Unilingual English 4 96 107

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 98
2019 Unilingual English 7 93 107

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 98
2019 Unilingual English 10 90 107

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 26 74 98
2019 Unilingual English 20 80 107

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 98
2019 Unilingual English 7 93 107

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 98
2019 Unilingual English 35 65 107

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 58 42 98
2019 Unilingual English 69 31 107

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 98
2019 Unilingual English 11 89 107

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 1916
2019 Unilingual English 10 90 1538

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 16 20 2 3 33 8 57 9 1921
2019 Unilingual English 19 13 24 4 5 28 6 49 14 1540
2019 Unilingual French 26 17 10 5 0 25 17 75 8 18
2019 Either English or French 20 12 19 4 4 32 9 54 13 347
2017 Bilingual 15 18 19 3 2 35 8 57 9 1937
2017 Unilingual English 16 16 24 3 3 30 7 52 9 1580
2017 Unilingual French 15 32 8 0 4 34 7 80 6 26
2017 Either English or French 21 18 19 2 3 26 11 61 8 338
2014 Bilingual 15 13 19 2 3 38 9 54 10 1791
2014 Unilingual English 16 16 24 3 5 29 6 50 12 1422
2014 Unilingual French 16 43 24 0 0 17 0 71 0 29
2014 Either English or French 20 15 19 3 4 30 10 57 12 205

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 30 17 3 2 14 1 74 6 1920
2019 Unilingual English 34 26 19 6 4 10 1 67 12 1533
2019 Unilingual French 36 23 16 5 0 15 5 74 6 18
2019 Either English or French 36 24 17 4 2 15 2 72 7 347
2017 Bilingual 27 33 18 3 2 15 2 72 7 1933
2017 Unilingual English 28 29 21 4 3 13 2 68 8 1579
2017 Unilingual French 28 57 7 0 4 5 0 89 4 26
2017 Either English or French 36 27 16 2 3 12 3 76 5 337
2014 Bilingual 27 29 19 3 2 18 2 70 7 1790
2014 Unilingual English 27 26 22 3 4 15 2 65 9 1423
2014 Unilingual French 20 50 20 0 3 7 0 75 4 29
2014 Either English or French 31 28 15 5 2 16 4 73 8 204
2011 Bilingual 35 37 14 3 2 10 0 80 5 2070
2011 Unilingual English 32 33 18 5 4 8 0 71 9 1720
2011 Unilingual French 23 51 10 3 7 6 0 78 11 28
2011 Either English or French 32 31 16 5 3 12 0 71 10 299

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 1922
2019 Unilingual English 15 85 1541
2019 Unilingual French 6 94 18
2019 Either English or French 16 84 344
2017 Bilingual 14 86 1935
2017 Unilingual English 15 85 1575
2017 Either English or French 10 90 336
2014 Bilingual 12 88 1791
2014 Unilingual English 15 85 1422
2014 Either English or French 13 87 203

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 81 19 286
2019 Unilingual English 74 26 235
2017 Bilingual 78 22 278
2017 Unilingual English 75 25 239
2017 Either English or French 69 31 35
2014 Bilingual 75 25 220
2014 Unilingual English 69 31 208
2014 Either English or French 64 36 27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 34 7 10 4 1 0 79 14 233
2019 Unilingual English 44 32 6 11 5 1 1 77 17 172
2017 Bilingual 54 28 6 7 3 1 0 84 10 217
2017 Unilingual English 47 39 7 7 0 0 0 86 7 180
2017 Either English or French 35 33 0 28 0 4 0 71 29 24
2014 Bilingual 53 33 5 6 2 1 1 88 7 166
2014 Unilingual English 53 29 8 4 2 1 2 85 7 144
2014 Either English or French 34 42 0 6 0 6 12 93 7 17
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 21 7 3 4 1 0 86 7 1926
2019 Unilingual English 61 20 9 4 5 1 0 82 9 1539
2019 Unilingual French 72 28 0 0 0 0 0 100 0 18
2019 Either English or French 59 22 9 4 4 1 0 83 8 347
2017 Bilingual 58 24 9 4 4 1 0 84 7 1937
2017 Unilingual English 55 24 11 4 4 2 0 80 9 1578
2017 Unilingual French 66 22 8 4 0 0 0 88 4 26
2017 Either English or French 61 23 8 2 3 2 0 86 5 337

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 43 17 12 5 3 2 63 19 672
2019 Unilingual English 15 45 17 14 4 3 2 63 19 274

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 39 19 9 4 4 0 67 14 1916
2019 Unilingual English 26 39 18 9 5 3 0 67 15 1532
2019 Unilingual French 28 48 11 7 0 7 0 81 7 17
2019 Either English or French 28 30 20 8 5 8 0 63 14 347
2017 Bilingual 15 36 22 12 7 9 0 55 21 1936
2017 Unilingual English 17 32 22 12 8 8 0 54 22 1578
2017 Unilingual French 15 53 13 4 4 12 0 78 8 26
2017 Either English or French 17 28 23 9 7 14 1 53 19 338

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 38 18 11 6 2 0 64 18 1919
2019 Unilingual English 23 34 18 13 9 2 0 59 23 1540
2019 Unilingual French 49 30 15 6 0 0 0 79 6 18
2019 Either English or French 26 32 21 14 3 4 0 60 18 346
2017 Bilingual 16 42 19 13 7 3 0 60 21 1935
2017 Unilingual English 17 36 19 16 10 3 0 54 26 1573
2017 Unilingual French 16 42 22 4 4 12 0 67 8 26
2017 Either English or French 25 33 23 10 7 2 0 59 17 337

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 27 19 11 16 0 2 52 28 1923
2019 Unilingual English 19 26 20 14 20 0 0 45 34 1539
2019 Unilingual French 33 12 17 27 4 0 7 49 34 18
2019 Either English or French 26 27 24 8 14 0 1 54 22 347
2017 Bilingual 29 26 19 13 11 0 3 56 25 1931
2017 Unilingual English 26 28 20 11 12 0 1 55 24 1572
2017 Unilingual French 27 18 21 15 8 0 11 50 26 26
2017 Either English or French 31 27 21 8 10 0 2 59 19 336

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 28 26 15 12 0 0 47 27 1918
2019 Unilingual English 20 31 25 15 9 0 1 51 24 1539
2019 Unilingual French 39 5 27 6 10 0 13 50 19 18
2019 Either English or French 32 34 22 5 7 0 1 66 12 347
2017 Bilingual 13 25 28 19 13 0 1 39 32 1931
2017 Unilingual English 19 31 24 15 10 0 1 50 25 1577
2017 Unilingual French 28 14 52 6 0 0 0 42 6 26
2017 Either English or French 29 30 22 12 5 1 2 60 17 336

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 32 23 13 8 0 1 55 21 1914
2019 Unilingual English 30 33 21 9 5 0 1 64 15 1533
2019 Unilingual French 37 6 27 13 4 0 13 50 19 18
2019 Either English or French 45 32 14 4 4 0 1 78 8 346
2017 Bilingual 16 28 26 17 11 1 1 46 28 1931
2017 Unilingual English 28 33 21 11 5 1 1 63 16 1571
2017 Unilingual French 20 37 35 0 8 0 0 57 8 26
2017 Either English or French 38 30 15 7 5 1 4 71 13 336

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 25 22 16 14 0 1 47 30 1914
2019 Unilingual English 23 27 22 13 13 0 1 51 27 1532
2019 Unilingual French 27 29 21 6 4 0 13 64 12 18
2019 Either English or French 32 26 20 9 10 2 1 60 20 343
2017 Bilingual 16 23 22 20 16 1 2 40 37 1932
2017 Unilingual English 21 24 22 16 14 1 1 47 31 1575
2017 Unilingual French 30 31 22 13 0 5 0 63 13 26
2017 Either English or French 31 24 17 12 11 2 3 57 25 337

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 25 14 6 5 0 4 74 11 1918
2019 Unilingual English 53 28 9 4 3 0 3 84 7 1533
2019 Unilingual French 47 21 15 0 0 0 18 82 0 18
2019 Either English or French 63 23 8 0 1 0 5 90 2 345
2017 Bilingual 35 30 15 7 5 1 8 71 13 1929
2017 Unilingual English 50 26 11 3 2 1 7 82 6 1566
2017 Unilingual French 64 7 8 9 0 0 11 81 10 26
2017 Either English or French 54 24 8 2 2 1 9 86 5 337

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 29 20 10 8 0 1 63 18 1922
2019 Unilingual English 34 31 19 8 7 0 1 66 15 1536
2019 Unilingual French 64 14 6 5 6 0 5 82 12 18
2019 Either English or French 43 33 14 5 4 0 1 76 9 344
2017 Bilingual 29 29 21 12 7 0 1 59 20 1933
2017 Unilingual English 32 33 19 10 5 0 1 66 15 1576
2017 Unilingual French 39 28 21 8 4 0 0 68 12 26
2017 Either English or French 38 36 14 5 5 1 1 75 10 334

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 37 19 9 5 1 1 68 13 1910
2019 Unilingual English 27 38 19 9 7 0 1 65 15 1536
2019 Unilingual French 37 40 23 0 0 0 0 77 0 18
2019 Either English or French 38 36 14 6 5 0 1 74 11 345
2017 Bilingual 27 34 22 10 5 1 1 63 15 1931
2017 Unilingual English 26 35 21 12 5 1 1 62 17 1573
2017 Unilingual French 50 22 16 8 0 0 4 75 9 25
2017 Either English or French 33 34 17 8 4 2 2 69 13 333

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 32 24 13 7 0 1 55 20 1909
2019 Unilingual English 21 35 23 12 8 0 1 56 20 1540
2019 Unilingual French 60 19 11 10 0 0 0 79 10 18
2019 Either English or French 30 39 14 10 6 0 0 70 16 346
2017 Bilingual 19 32 24 14 8 1 1 53 22 1930
2017 Unilingual English 20 33 24 14 8 1 1 54 21 1574
2017 Unilingual French 51 20 15 11 0 3 0 73 11 26
2017 Either English or French 31 30 19 10 6 2 2 64 16 333

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 32 21 11 7 0 0 60 19 1909
2019 Unilingual English 26 33 21 12 8 0 1 59 20 1539
2019 Unilingual French 50 19 14 6 6 0 4 72 13 18
2019 Either English or French 31 36 16 9 7 0 1 67 17 344
2017 Bilingual 24 33 21 13 7 1 1 58 21 1932
2017 Unilingual English 24 33 22 11 8 0 1 59 19 1576
2017 Unilingual French 40 23 18 12 0 0 7 68 13 26
2017 Either English or French 31 33 16 11 6 1 2 66 18 334

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 28 13 7 6 0 1 74 13 1910
2019 Unilingual English 42 27 15 9 6 0 1 70 16 1535
2019 Unilingual French 58 22 4 13 0 0 4 83 13 18
2019 Either English or French 52 26 9 7 5 1 1 79 12 343

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 32 20 9 5 0 1 65 15 1902
2019 Unilingual English 28 33 19 11 7 0 1 62 19 1533
2019 Unilingual French 54 19 6 17 0 0 4 76 17 18
2019 Either English or French 38 30 18 7 5 1 1 69 12 346
2017 Bilingual 25 32 23 12 6 1 2 58 18 1929
2017 Unilingual English 25 34 21 11 6 1 2 60 18 1573
2017 Unilingual French 39 26 10 12 5 0 8 71 18 26
2017 Either English or French 29 31 20 10 6 1 2 63 17 334

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 24 12 4 2 0 2 82 6 1903
2019 Unilingual English 48 27 14 6 4 0 1 76 10 1535
2019 Unilingual French 83 11 0 6 0 0 0 94 6 18
2019 Either English or French 58 24 10 4 2 1 1 83 7 345
2017 Bilingual 56 25 11 4 2 0 2 82 7 1933
2017 Unilingual English 51 25 12 6 4 0 2 77 10 1575
2017 Unilingual French 73 11 12 0 0 0 4 88 0 26
2017 Either English or French 53 27 10 4 4 0 1 82 8 338

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 12 5 2 2 0 6 91 4 1909
2019 Unilingual English 71 13 6 2 2 0 6 89 4 1533
2019 Unilingual French 83 11 0 6 0 0 0 94 6 18
2019 Either English or French 75 12 4 1 1 2 4 93 3 342
2017 Bilingual 72 12 6 3 3 0 3 87 7 1929
2017 Unilingual English 68 15 7 4 3 1 2 86 7 1578
2017 Unilingual French 66 20 4 0 0 0 10 96 0 26
2017 Either English or French 72 12 6 3 3 0 3 87 6 337

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 11 5 3 5 1 3 87 9 1916
2019 Unilingual English 70 13 6 4 5 1 2 85 9 1537
2019 Unilingual French 73 0 0 8 6 0 13 83 17 18
2019 Either English or French 74 10 7 3 3 1 2 87 6 346
2017 Bilingual 57 25 9 4 2 0 2 84 6 1929
2017 Unilingual English 52 30 10 4 3 0 1 83 7 1577
2017 Unilingual French 78 4 8 0 0 0 10 91 0 26
2017 Either English or French 64 22 7 2 3 0 2 88 5 334

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 25 11 4 3 0 2 82 7 1913
2019 Unilingual English 51 29 12 4 3 0 1 82 7 1529
2019 Unilingual French 57 13 9 0 13 0 9 76 14 18
2019 Either English or French 66 19 8 2 2 2 1 88 4 342
2017 Bilingual 61 19 8 5 4 0 2 82 10 1929
2017 Unilingual English 57 23 9 5 4 1 1 81 10 1578
2017 Unilingual French 64 18 4 0 4 0 10 92 4 26
2017 Either English or French 68 13 8 5 4 0 2 83 9 336

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 17 9 5 6 0 2 81 11 1909
2019 Unilingual English 59 20 9 6 5 0 1 79 11 1530
2019 Unilingual French 77 0 0 8 6 0 9 84 16 18
2019 Either English or French 66 14 9 5 4 2 1 82 9 344
2017 Bilingual 51 14 6 3 1 0 24 87 5 1930
2017 Unilingual English 53 12 5 1 1 0 28 90 4 1573
2017 Unilingual French 75 0 5 4 0 0 17 90 4 26
2017 Either English or French 65 6 3 1 0 0 24 94 1 338

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 14 6 2 2 0 21 88 5 1901
2019 Unilingual English 56 11 4 2 1 0 26 91 4 1517
2019 Unilingual French 55 0 0 5 6 0 34 83 17 18
2019 Either English or French 63 9 2 1 0 1 24 97 1 345
2017 Bilingual 66 17 7 2 1 0 6 89 4 1928
2017 Unilingual English 59 24 8 2 1 1 5 88 3 1561
2017 Unilingual French 81 8 0 0 0 0 10 100 0 26
2017 Either English or French 62 18 7 4 1 1 8 88 4 335

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 19 6 2 1 0 3 91 2 1911
2019 Unilingual English 60 23 9 3 2 0 4 86 5 1526
2019 Unilingual French 70 4 5 6 0 0 15 87 7 18
2019 Either English or French 71 18 6 1 1 2 3 92 2 344
2017 Bilingual 73 13 5 3 2 0 4 90 5 1931
2017 Unilingual English 64 20 7 2 2 1 3 88 5 1575
2017 Unilingual French 63 15 3 4 0 0 15 92 4 26
2017 Either English or French 64 20 7 4 2 0 3 87 6 336

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 12 4 2 3 0 3 91 5 1913
2019 Unilingual English 71 17 5 2 2 0 3 90 4 1535
2019 Unilingual French 45 16 11 0 19 0 9 67 21 18
2019 Either English or French 67 19 6 3 3 1 1 88 6 345
2017 Bilingual 52 27 12 4 2 0 2 82 6 1931
2017 Unilingual English 51 31 12 2 2 0 2 83 5 1576
2017 Unilingual French 65 18 10 7 0 0 0 82 7 26
2017 Either English or French 55 30 8 3 1 0 3 87 4 335

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 25 12 4 2 0 2 81 6 1914
2019 Unilingual English 51 29 12 3 1 1 3 83 5 1535
2019 Unilingual French 53 42 0 5 0 0 0 95 5 18
2019 Either English or French 59 27 8 3 1 1 2 88 3 344

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 35 33 12 5 0 0 50 17 1925
2019 Unilingual English 15 37 32 12 3 0 0 52 15 1539
2019 Unilingual French 31 37 31 0 0 0 0 69 0 18
2019 Either English or French 22 43 27 4 3 0 0 66 7 347
2017 Bilingual 10 30 41 13 5 0 0 40 19 1938
2017 Unilingual English 12 36 36 12 4 1 0 48 16 1581
2017 Unilingual French 12 48 29 7 0 0 4 62 7 26
2017 Either English or French 19 34 34 8 3 0 1 54 11 337

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 18 38 25 11 0 0 36 27 1911
2019 Unilingual English 9 18 39 23 11 0 0 34 27 1519
2019 Unilingual French 0 17 8 27 48 0 0 75 17 18
2019 Either English or French 7 11 39 27 15 1 1 42 18 345
2017 Bilingual 7 20 39 23 10 0 0 33 27 1932
2017 Unilingual English 7 18 40 24 10 0 0 34 26 1576
2017 Unilingual French 4 4 30 30 32 0 0 62 7 26
2017 Either English or French 4 9 40 26 19 1 1 46 14 335
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 29 21 11 12 2 0 25 75 1920
2019 Unilingual English 20 34 21 10 12 3 1 20 80 1537
2019 Unilingual French 53 10 19 10 4 4 0 55 45 18
2019 Either English or French 24 32 23 9 8 3 2 25 75 347
2017 Bilingual 39 25 17 9 6 4 1 41 59 1937
2017 Unilingual English 34 27 17 8 7 6 1 36 64 1582
2017 Unilingual French 35 24 25 0 5 4 8 39 61 26
2017 Either English or French 33 27 15 8 7 8 2 36 64 337

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 1424
2019 Unilingual English 61 39 1188

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 1409
2019 Unilingual English 36 64 1168

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 17 14 11 13 1 7 58 27 1906
2019 Unilingual English 41 17 14 9 10 1 6 63 21 1520
2019 Unilingual French 25 0 18 20 4 0 33 37 36 18
2019 Either English or French 46 18 12 5 6 1 12 74 12 343

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 18 16 20 29 2 8 29 54 1406
2019 Unilingual English 8 19 20 16 29 2 6 29 49 1176
2017 Bilingual 7 18 18 18 22 2 15 30 48 1097
2017 Unilingual English 9 20 20 14 22 3 12 33 43 938
2017 Unilingual French 0 36 15 0 37 0 12 41 42 14
2017 Either English or French 12 23 22 12 17 4 11 41 34 192

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 11 15 18 36 2 13 18 64 1408
2019 Unilingual English 5 13 18 17 37 3 8 20 60 1173
2017 Bilingual 3 10 15 16 35 3 19 16 65 1097
2017 Unilingual English 4 11 17 16 34 4 13 19 60 940
2017 Unilingual French 0 21 17 7 44 0 12 24 57 14
2017 Either English or French 7 19 19 16 23 5 11 31 46 193
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