2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 38 40 10 7 4 0 0 78 11 2810
2019 Ontario (excluding National Capital Region) 42 41 7 6 4 1 0 84 10 100
2019 Quebec (excluding National Capital Region) 43 34 12 9 2 0 0 77 12 79
2019 British Columbia 53 9 18 19 0 0 0 63 19 11
2019 Outside of Canada 43 41 8 5 2 0 0 84 8 834
2018 National Capital Region 35 44 10 7 4 0 0 78 11 2567
2018 Ontario (excluding National Capital Region) 36 42 11 3 8 0 0 78 11 106
2018 Quebec (excluding National Capital Region) 40 46 10 4 0 0 0 86 4 69
2018 British Columbia 53 40 6 0 0 0 0 94 0 17
2018 Alberta 34 40 26 0 0 0 0 74 0 12
2018 Outside of Canada 44 42 7 5 2 0 0 85 7 804
2017 National Capital Region 37 42 11 6 4 0 0 79 10 3163
2017 Ontario (excluding National Capital Region) 41 39 7 8 6 0 0 80 14 105
2017 Quebec (excluding National Capital Region) 29 53 8 4 4 0 2 83 9 60
2017 British Columbia 38 56 0 6 0 0 0 94 6 15
2017 Alberta 16 67 8 0 9 0 0 83 9 12
2017 Outside of Canada 44 43 6 4 2 0 0 87 6 935
2014 National Capital Region 28 44 13 10 5 0 0 72 15 2971
2014 Ontario (excluding National Capital Region) 36 42 6 7 7 0 1 80 15 68
2014 Quebec (excluding National Capital Region) 24 39 18 8 11 0 0 63 19 48
2014 British Columbia 26 53 8 13 0 0 0 79 13 15
2014 Alberta 15 51 0 26 9 0 0 66 34 12
2014 Outside of Canada 41 44 8 5 1 0 0 86 7 926

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 38 13 10 6 0 0 70 17 2798
2019 Ontario (excluding National Capital Region) 40 37 9 9 5 0 0 77 14 98
2019 Quebec (excluding National Capital Region) 39 34 13 9 5 0 0 73 14 80
2019 British Columbia 44 38 9 9 0 0 0 82 9 11
2019 Outside of Canada 25 45 13 11 7 0 0 70 17 831
2018 National Capital Region 30 40 13 11 7 0 0 69 17 2578
2018 Ontario (excluding National Capital Region) 31 35 14 11 10 0 0 66 20 109
2018 Quebec (excluding National Capital Region) 36 45 4 12 3 0 0 81 15 69
2018 British Columbia 46 48 0 0 6 0 0 94 6 17
2018 Alberta 9 60 22 0 9 0 0 69 9 12
2018 Outside of Canada 26 41 14 12 7 0 0 68 19 803
2017 National Capital Region 29 39 14 11 7 0 0 68 18 3160
2017 Ontario (excluding National Capital Region) 36 25 14 14 10 1 0 62 24 105
2017 Quebec (excluding National Capital Region) 26 35 18 10 9 0 2 62 20 60
2017 British Columbia 31 56 0 6 7 0 0 88 12 15
2017 Alberta 0 58 16 18 8 0 0 58 26 12
2017 Outside of Canada 27 43 11 12 6 0 0 70 18 935

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 51 34 10 3 2 0 0 85 5 2796
2019 Ontario (excluding National Capital Region) 64 26 8 1 1 0 0 90 2 97
2019 Quebec (excluding National Capital Region) 55 29 11 1 4 0 0 84 5 80
2019 British Columbia 63 27 9 0 0 0 0 91 0 11
2019 Outside of Canada 56 37 5 1 1 0 0 93 2 821
2018 National Capital Region 48 37 10 3 2 0 0 85 5 2549
2018 Ontario (excluding National Capital Region) 52 33 8 2 5 0 0 85 7 106
2018 Quebec (excluding National Capital Region) 53 39 7 1 0 0 0 92 1 69
2018 British Columbia 76 18 6 0 0 0 0 94 0 17
2018 Alberta 43 49 8 0 0 0 0 92 0 12
2018 Outside of Canada 58 34 5 2 1 0 0 92 3 799
2017 National Capital Region 51 35 8 3 1 0 0 87 5 3151
2017 Ontario (excluding National Capital Region) 56 28 8 5 3 0 0 84 8 104
2017 Quebec (excluding National Capital Region) 42 40 11 5 2 0 2 83 6 59
2017 British Columbia 50 38 12 0 0 0 0 88 0 15
2017 Alberta 24 59 8 0 9 0 0 83 9 12
2017 Outside of Canada 60 34 4 2 0 0 0 94 2 935
2014 National Capital Region 55 31 10 3 1 0 0 86 4 2966
2014 Ontario (excluding National Capital Region) 69 22 3 3 1 1 0 92 5 68
2014 Quebec (excluding National Capital Region) 59 28 7 6 0 0 0 87 6 48
2014 British Columbia 54 33 7 7 0 0 0 87 7 15
2014 Alberta 40 34 9 17 0 0 0 74 17 12
2014 Outside of Canada 64 29 5 1 1 0 0 93 2 924

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 43 39 10 6 2 0 0 82 8 2810
2019 Ontario (excluding National Capital Region) 48 38 11 2 1 0 0 86 3 99
2019 Quebec (excluding National Capital Region) 51 36 6 6 2 0 0 86 7 80
2019 British Columbia 63 19 9 9 0 0 0 82 9 11
2019 Outside of Canada 45 41 9 4 1 0 0 86 5 832
2018 National Capital Region 40 40 10 6 3 0 0 81 9 2575
2018 Ontario (excluding National Capital Region) 51 26 12 5 5 0 0 77 10 109
2018 Quebec (excluding National Capital Region) 48 41 10 1 0 0 0 89 1 68
2018 British Columbia 65 23 12 0 0 0 0 88 0 17
2018 Alberta 43 31 26 0 0 0 0 74 0 12
2018 Outside of Canada 46 42 7 3 1 0 0 89 5 807
2017 National Capital Region 41 41 10 6 3 0 0 81 9 3151
2017 Ontario (excluding National Capital Region) 47 31 11 11 0 0 0 78 11 104
2017 Quebec (excluding National Capital Region) 41 38 9 6 4 0 2 80 10 59
2017 British Columbia 51 43 6 0 0 0 0 94 0 15
2017 Alberta 16 67 8 0 9 0 0 83 9 12
2017 Outside of Canada 48 40 7 4 2 0 0 88 5 933
2014 National Capital Region 35 41 13 7 3 0 0 77 10 2969
2014 Ontario (excluding National Capital Region) 44 42 3 6 6 0 0 86 12 68
2014 Quebec (excluding National Capital Region) 31 44 10 12 2 0 0 75 14 48
2014 British Columbia 33 60 0 7 0 0 0 93 7 15
2014 Alberta 16 41 17 26 0 0 0 57 26 12
2014 Outside of Canada 47 41 8 3 1 0 0 88 4 923

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 30 34 18 12 6 1 0 64 18 2805
2019 Ontario (excluding National Capital Region) 42 30 17 10 2 0 0 72 12 100
2019 Quebec (excluding National Capital Region) 58 27 7 4 2 2 0 87 6 80
2019 British Columbia 45 37 18 0 0 0 0 82 0 11
2019 Outside of Canada 20 38 21 14 6 1 0 58 21 831
2018 National Capital Region 27 31 22 13 6 1 0 59 19 2573
2018 Ontario (excluding National Capital Region) 37 27 16 16 4 0 0 65 19 108
2018 Quebec (excluding National Capital Region) 47 34 13 1 3 1 0 82 5 67
2018 British Columbia 23 54 11 6 6 0 0 77 11 17
2018 Alberta 17 27 17 39 0 0 0 44 39 12
2018 Outside of Canada 23 35 22 13 7 1 0 58 20 806
2017 National Capital Region 28 33 21 12 6 1 0 61 18 3154
2017 Ontario (excluding National Capital Region) 33 26 22 13 6 0 0 59 19 105
2017 Quebec (excluding National Capital Region) 39 30 18 3 6 2 2 71 10 59
2017 British Columbia 33 49 12 6 0 0 0 82 6 15
2017 Alberta 0 33 34 17 16 0 0 33 33 12
2017 Outside of Canada 22 37 22 13 6 1 0 59 18 935
2014 National Capital Region 21 36 21 15 7 1 0 57 22 2966
2014 Ontario (excluding National Capital Region) 32 39 17 7 3 2 0 72 10 68
2014 Quebec (excluding National Capital Region) 11 36 32 11 8 2 0 48 19 48
2014 British Columbia 0 80 7 13 0 0 0 80 13 15
2014 Alberta 0 33 9 41 17 0 0 33 58 12
2014 Outside of Canada 17 44 20 14 4 0 0 61 18 926

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 28 36 18 11 6 0 0 64 17 2791
2019 Ontario (excluding National Capital Region) 40 33 17 6 3 1 0 74 8 99
2019 Quebec (excluding National Capital Region) 57 30 8 3 1 1 0 88 4 79
2019 British Columbia 55 27 18 0 0 0 0 82 0 11
2019 Outside of Canada 18 41 21 14 6 0 0 58 21 830
2018 National Capital Region 27 34 20 13 6 0 0 61 19 2557
2018 Ontario (excluding National Capital Region) 37 28 12 15 8 0 0 65 23 108
2018 Quebec (excluding National Capital Region) 51 31 10 3 3 2 0 83 6 68
2018 British Columbia 36 53 0 11 0 0 0 89 11 17
2018 Alberta 17 27 34 13 9 0 0 44 22 12
2018 Outside of Canada 21 37 22 14 6 0 0 58 21 807
2017 National Capital Region 27 38 18 11 6 0 0 65 17 3160
2017 Ontario (excluding National Capital Region) 31 32 15 17 5 0 0 62 22 105
2017 Quebec (excluding National Capital Region) 44 27 17 6 4 0 2 73 10 60
2017 British Columbia 45 31 7 18 0 0 0 76 18 15
2017 Alberta 0 25 33 34 8 0 0 25 42 12
2017 Outside of Canada 20 42 18 13 6 0 0 63 19 935
2014 National Capital Region 20 36 20 16 7 0 0 57 23 2968
2014 Ontario (excluding National Capital Region) 27 45 14 6 6 2 0 73 12 68
2014 Quebec (excluding National Capital Region) 13 30 35 15 6 2 0 43 21 48
2014 British Columbia 7 67 7 20 0 0 0 74 20 15
2014 Alberta 0 25 17 34 24 0 0 25 58 12
2014 Outside of Canada 18 42 20 15 5 0 0 60 20 926

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 30 15 9 6 3 1 69 15 2818
2019 Ontario (excluding National Capital Region) 49 16 16 13 4 1 2 67 17 100
2019 Quebec (excluding National Capital Region) 50 25 14 3 4 3 1 78 7 79
2019 British Columbia 63 19 9 9 0 0 0 82 9 11
2019 Outside of Canada 34 34 15 10 4 2 1 70 14 832
2018 National Capital Region 34 29 18 10 7 2 0 64 18 2575
2018 Ontario (excluding National Capital Region) 45 17 15 13 8 1 1 64 22 109
2018 Quebec (excluding National Capital Region) 45 33 13 1 6 1 0 79 8 69
2018 British Columbia 71 17 0 6 0 6 0 94 6 17
2018 Alberta 22 26 26 17 9 0 0 49 25 12
2018 Outside of Canada 38 28 16 9 6 3 1 68 15 810
2017 National Capital Region 34 30 16 9 7 3 1 67 17 3157
2017 Ontario (excluding National Capital Region) 37 34 13 9 5 2 1 72 15 105
2017 Quebec (excluding National Capital Region) 34 38 17 7 3 0 2 72 11 60
2017 British Columbia 44 31 25 0 0 0 0 75 0 15
2017 Alberta 24 16 9 42 9 0 0 40 51 12
2017 Outside of Canada 34 35 13 7 5 3 2 73 13 932
2014 National Capital Region 30 29 17 11 8 4 1 62 20 2966
2014 Ontario (excluding National Capital Region) 44 26 19 8 2 1 0 71 9 68
2014 Quebec (excluding National Capital Region) 23 25 20 19 11 2 0 49 30 48
2014 British Columbia 20 40 7 20 14 0 0 59 34 15
2014 Alberta 16 17 17 42 7 0 0 33 49 12
2014 Outside of Canada 37 33 15 9 3 3 1 72 12 925
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 51 27 11 4 2 1 3 82 7 2803
2019 Ontario (excluding National Capital Region) 55 25 9 3 1 2 5 87 4 99
2019 Quebec (excluding National Capital Region) 49 25 17 3 3 1 3 77 6 80
2019 British Columbia 62 19 9 9 0 0 0 81 9 11
2019 Outside of Canada 50 31 10 4 3 0 2 83 7 833

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 48 28 11 7 5 1 1 78 11 2810
2019 Ontario (excluding National Capital Region) 51 28 7 4 7 2 2 82 11 98
2019 Quebec (excluding National Capital Region) 55 26 13 1 0 4 1 86 1 79
2019 British Columbia 81 19 0 0 0 0 0 100 0 11
2019 Outside of Canada 40 30 14 8 5 1 1 72 13 831
2018 National Capital Region 42 31 13 6 5 2 1 75 12 2560
2018 Ontario (excluding National Capital Region) 53 21 11 6 7 1 2 76 13 107
2018 Quebec (excluding National Capital Region) 48 35 9 6 3 0 0 83 9 68
2018 British Columbia 77 18 0 6 0 0 0 94 6 17
2018 Alberta 34 17 0 36 14 0 0 50 50 12
2018 Outside of Canada 40 32 12 7 5 3 1 75 13 800
2017 National Capital Region 42 33 11 5 5 3 1 78 10 3163
2017 Ontario (excluding National Capital Region) 40 35 12 6 3 5 0 78 9 105
2017 Quebec (excluding National Capital Region) 40 32 13 9 4 0 2 73 13 60
2017 British Columbia 45 37 12 6 0 0 0 82 6 15
2017 Alberta 16 49 18 17 0 0 0 65 17 12
2017 Outside of Canada 39 36 11 7 4 2 1 78 12 936
2014 National Capital Region 38 32 13 7 5 3 1 74 13 2968
2014 Ontario (excluding National Capital Region) 51 31 6 10 0 0 1 84 10 68
2014 Quebec (excluding National Capital Region) 44 25 21 5 6 0 0 69 10 48
2014 British Columbia 13 60 13 7 7 0 0 74 13 15
2014 Alberta 25 17 9 42 7 0 0 42 49 12
2014 Outside of Canada 40 34 13 6 3 3 1 77 10 926

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 43 32 10 9 5 1 1 76 14 2802
2019 Ontario (excluding National Capital Region) 51 25 12 8 4 1 0 76 11 98
2019 Quebec (excluding National Capital Region) 48 34 12 3 1 1 1 84 4 79
2019 British Columbia 81 9 0 9 0 0 0 91 9 11
2019 Outside of Canada 37 35 11 10 6 0 0 73 16 832
2018 National Capital Region 40 33 11 9 6 1 0 74 15 2554
2018 Ontario (excluding National Capital Region) 51 23 11 6 6 1 2 76 13 106
2018 Quebec (excluding National Capital Region) 44 36 10 7 3 0 0 80 10 68
2018 British Columbia 64 30 0 6 0 0 0 94 6 17
2018 Alberta 34 26 14 18 9 0 0 59 27 12
2018 Outside of Canada 38 35 11 9 5 2 0 75 14 800
2017 National Capital Region 40 36 10 8 5 1 0 77 13 3164
2017 Ontario (excluding National Capital Region) 40 35 11 10 3 1 0 76 13 105
2017 Quebec (excluding National Capital Region) 35 28 13 11 11 0 2 65 22 60
2017 British Columbia 32 56 6 7 0 0 0 88 7 15
2017 Alberta 8 75 9 8 0 0 0 83 8 12
2017 Outside of Canada 37 38 10 9 5 1 1 76 14 937
2014 National Capital Region 36 36 12 10 5 1 0 73 15 2969
2014 Ontario (excluding National Capital Region) 49 36 1 11 3 0 0 85 14 68
2014 Quebec (excluding National Capital Region) 40 25 13 19 4 0 0 65 23 48
2014 British Columbia 20 41 13 20 7 0 0 60 26 15
2014 Alberta 25 26 0 34 16 0 0 51 49 12
2014 Outside of Canada 36 40 11 8 3 1 1 78 12 926

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 48 29 10 8 5 0 0 77 13 2810
2019 Ontario (excluding National Capital Region) 50 32 10 3 5 1 0 82 8 100
2019 Quebec (excluding National Capital Region) 48 35 11 2 2 0 1 85 5 80
2019 British Columbia 81 0 9 9 0 0 0 81 9 11
2019 Outside of Canada 38 31 12 10 8 0 0 70 18 835
2018 National Capital Region 44 29 11 8 6 1 0 74 14 2564
2018 Ontario (excluding National Capital Region) 51 25 9 3 9 1 1 78 12 108
2018 Quebec (excluding National Capital Region) 51 31 4 8 6 0 0 82 14 67
2018 British Columbia 64 24 6 6 0 0 0 88 6 17
2018 Alberta 25 34 26 9 5 0 0 60 14 12
2018 Outside of Canada 37 31 13 10 8 1 0 69 18 805
2017 National Capital Region 47 28 11 7 5 1 0 76 12 3161
2017 Ontario (excluding National Capital Region) 48 26 10 9 6 1 0 75 15 105
2017 Quebec (excluding National Capital Region) 39 28 11 18 3 0 2 68 21 60
2017 British Columbia 69 24 0 7 0 0 0 93 7 15
2017 Alberta 26 36 28 10 0 0 0 62 10 11
2017 Outside of Canada 38 33 11 10 6 1 1 73 16 931
2014 National Capital Region 40 32 13 8 5 1 0 74 13 2966
2014 Ontario (excluding National Capital Region) 62 21 6 9 1 2 0 84 10 68
2014 Quebec (excluding National Capital Region) 36 34 17 9 4 0 0 71 13 48
2014 British Columbia 21 33 20 20 7 0 0 54 26 15
2014 Alberta 25 17 17 17 24 0 0 42 41 12
2014 Outside of Canada 38 35 13 8 4 1 1 74 13 924

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 29 34 17 9 5 6 0 67 15 2807
2019 Ontario (excluding National Capital Region) 40 29 14 3 5 8 1 76 9 100
2019 Quebec (excluding National Capital Region) 48 27 15 2 2 7 0 80 4 80
2019 British Columbia 45 10 36 0 0 9 0 60 0 11
2019 Outside of Canada 21 35 19 15 6 5 0 58 22 831
2018 National Capital Region 26 35 17 10 5 6 0 65 16 2590
2018 Ontario (excluding National Capital Region) 39 28 11 4 8 8 1 74 14 110
2018 Quebec (excluding National Capital Region) 36 39 11 7 1 6 0 80 9 67
2018 British Columbia 42 23 18 6 0 12 0 73 6 17
2018 Alberta 0 66 8 9 9 8 0 72 19 12
2018 Outside of Canada 23 35 17 13 6 5 0 62 20 808
2017 National Capital Region 26 34 17 10 6 7 0 65 17 3158
2017 Ontario (excluding National Capital Region) 34 28 14 11 8 6 0 66 20 104
2017 Quebec (excluding National Capital Region) 26 43 19 3 5 2 2 72 8 60
2017 British Columbia 33 27 6 21 6 6 0 64 29 14
2017 Alberta 0 43 24 17 0 16 0 51 20 12
2017 Outside of Canada 21 39 16 12 6 5 0 64 20 937
2014 National Capital Region 20 34 21 10 6 8 0 59 18 2969
2014 Ontario (excluding National Capital Region) 25 37 13 7 7 10 0 69 16 68
2014 Quebec (excluding National Capital Region) 13 40 23 12 10 2 0 54 22 48
2014 British Columbia 14 46 7 13 7 13 0 70 23 15
2014 Alberta 8 26 17 33 8 9 0 37 45 12
2014 Outside of Canada 21 39 20 10 6 5 0 63 16 924

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 26 34 18 13 7 2 0 62 20 2796
2019 Ontario (excluding National Capital Region) 36 28 14 10 5 7 0 69 16 100
2019 Quebec (excluding National Capital Region) 46 31 12 5 2 3 0 80 8 79
2019 British Columbia 45 19 36 0 0 0 0 64 0 11
2019 Outside of Canada 17 36 22 16 9 1 0 53 25 830
2018 National Capital Region 24 33 20 13 8 2 0 58 22 2589
2018 Ontario (excluding National Capital Region) 42 23 13 10 10 0 1 66 21 109
2018 Quebec (excluding National Capital Region) 37 39 13 7 1 3 0 78 9 67
2018 British Columbia 42 23 18 6 6 6 0 69 12 17
2018 Alberta 0 52 31 9 9 0 0 52 18 12
2018 Outside of Canada 18 36 18 17 9 2 0 55 27 805
2017 National Capital Region 21 35 21 12 8 3 0 58 21 3162
2017 Ontario (excluding National Capital Region) 29 25 16 18 11 2 0 54 29 104
2017 Quebec (excluding National Capital Region) 37 29 23 6 5 0 2 66 11 60
2017 British Columbia 38 25 19 18 0 0 0 63 18 15
2017 Alberta 8 17 33 26 16 0 0 25 42 12
2017 Outside of Canada 17 39 19 17 7 1 0 57 25 937
2014 National Capital Region 16 31 23 17 11 3 0 48 28 2968
2014 Ontario (excluding National Capital Region) 25 30 18 15 6 8 0 59 22 68
2014 Quebec (excluding National Capital Region) 11 20 29 19 16 5 0 33 37 48
2014 British Columbia 7 34 13 33 13 0 0 41 46 15
2014 Alberta 0 33 9 33 25 0 0 33 58 12
2014 Outside of Canada 14 38 20 19 9 1 0 52 28 925

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 18 31 20 17 9 5 0 52 27 2801
2019 Ontario (excluding National Capital Region) 32 32 12 11 5 9 0 70 17 100
2019 Quebec (excluding National Capital Region) 39 31 16 10 3 1 0 71 13 80
2019 British Columbia 26 28 37 0 0 9 0 60 0 11
2019 Outside of Canada 9 28 24 26 11 2 0 38 37 828
2018 National Capital Region 16 28 23 19 10 4 0 46 30 2582
2018 Ontario (excluding National Capital Region) 26 30 20 9 11 2 1 59 20 109
2018 Quebec (excluding National Capital Region) 30 38 12 12 3 6 0 73 15 66
2018 British Columbia 30 29 12 17 0 12 0 67 20 17
2018 Alberta 0 17 34 22 18 8 0 19 44 12
2018 Outside of Canada 11 28 23 24 13 3 0 39 37 806
2017 National Capital Region 14 30 23 17 10 6 0 46 29 3160
2017 Ontario (excluding National Capital Region) 19 27 17 21 11 5 0 49 33 103
2017 Quebec (excluding National Capital Region) 29 27 26 9 4 3 2 59 14 60
2017 British Columbia 24 25 20 19 6 6 0 52 26 15
2017 Alberta 0 18 9 46 19 9 0 20 70 11
2017 Outside of Canada 9 30 22 26 10 3 0 40 37 935
2014 National Capital Region 9 27 24 21 14 5 0 38 37 2969
2014 Ontario (excluding National Capital Region) 17 33 19 12 10 8 1 55 24 68
2014 Quebec (excluding National Capital Region) 7 16 31 24 20 2 0 24 45 48
2014 British Columbia 7 20 7 34 20 13 0 30 62 15
2014 Alberta 0 16 26 33 25 0 0 16 58 12
2014 Outside of Canada 7 25 26 26 14 3 0 33 41 923

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 14 31 20 19 12 3 0 47 32 2805
2019 Ontario (excluding National Capital Region) 28 29 14 13 10 6 0 61 25 99
2019 Quebec (excluding National Capital Region) 36 35 16 7 5 0 0 72 12 80
2019 British Columbia 9 46 9 27 0 9 0 60 30 11
2019 Outside of Canada 8 33 22 24 12 1 0 41 36 831
2018 National Capital Region 13 30 20 21 13 3 0 44 36 2589
2018 Ontario (excluding National Capital Region) 21 32 14 16 15 0 1 54 31 110
2018 Quebec (excluding National Capital Region) 23 47 11 9 4 6 0 75 14 67
2018 British Columbia 18 53 18 6 6 0 0 71 11 17
2018 Alberta 0 35 25 31 9 0 0 35 40 12
2018 Outside of Canada 10 29 23 25 11 2 0 40 37 809
2017 National Capital Region 13 32 19 20 12 3 0 47 33 3159
2017 Ontario (excluding National Capital Region) 22 28 14 16 11 8 0 55 29 104
2017 Quebec (excluding National Capital Region) 28 27 22 14 7 0 2 56 22 60
2017 British Columbia 12 43 6 20 12 6 0 59 35 15
2017 Alberta 0 34 17 24 25 0 0 34 49 12
2017 Outside of Canada 10 34 22 22 10 2 0 45 32 936
2014 National Capital Region 8 28 20 25 17 2 0 37 43 2968
2014 Ontario (excluding National Capital Region) 22 23 19 18 12 4 1 48 31 67
2014 Quebec (excluding National Capital Region) 7 24 23 29 14 4 0 32 45 48
2014 British Columbia 8 20 0 33 13 26 0 37 63 15
2014 Alberta 16 17 9 50 8 0 0 33 58 12
2014 Outside of Canada 7 31 21 28 11 1 0 39 39 924
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 30 38 13 11 7 0 0 69 18 2809
2019 Ontario (excluding National Capital Region) 32 38 12 10 7 1 0 71 18 98
2019 Quebec (excluding National Capital Region) 34 39 14 8 3 0 1 74 12 80
2019 British Columbia 45 19 18 9 9 0 0 64 19 11
2019 Outside of Canada 19 42 14 16 9 0 0 60 26 831
2018 National Capital Region 26 37 16 11 9 0 0 64 20 2581
2018 Ontario (excluding National Capital Region) 29 39 14 11 7 0 0 68 18 110
2018 Quebec (excluding National Capital Region) 40 34 16 6 4 0 0 73 10 69
2018 British Columbia 46 36 6 6 6 0 0 82 12 17
2018 Alberta 9 57 17 9 9 0 0 66 18 12
2018 Outside of Canada 17 41 16 16 10 0 0 59 26 806
2017 National Capital Region 27 37 16 12 7 0 0 64 20 3163
2017 Ontario (excluding National Capital Region) 28 36 14 14 9 0 0 64 22 105
2017 Quebec (excluding National Capital Region) 27 41 11 13 6 0 2 69 19 60
2017 British Columbia 20 38 18 18 7 0 0 57 24 15
2017 Alberta 0 34 25 24 17 0 0 34 41 12
2017 Outside of Canada 21 39 15 16 8 0 0 61 24 934
2014 National Capital Region 21 37 17 15 9 0 0 59 24 2969
2014 Ontario (excluding National Capital Region) 29 39 9 12 10 0 1 69 22 68
2014 Quebec (excluding National Capital Region) 15 36 20 16 13 0 0 51 29 48
2014 British Columbia 13 46 7 34 0 0 0 59 34 15
2014 Alberta 8 24 9 17 42 0 0 32 59 12
2014 Outside of Canada 18 41 17 16 7 0 0 60 23 926

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 27 42 13 12 5 0 0 70 17 2795
2019 Ontario (excluding National Capital Region) 33 38 16 10 2 1 0 71 12 96
2019 Quebec (excluding National Capital Region) 38 49 3 8 2 0 0 87 10 80
2019 British Columbia 53 47 0 0 0 0 0 100 0 11
2019 Outside of Canada 24 48 11 11 4 0 0 73 16 827
2018 National Capital Region 26 41 16 11 6 0 0 67 17 2579
2018 Ontario (excluding National Capital Region) 39 36 7 9 7 0 0 76 17 109
2018 Quebec (excluding National Capital Region) 38 38 8 12 3 0 0 77 16 69
2018 British Columbia 53 36 11 0 0 0 0 89 0 17
2018 Alberta 31 60 0 9 0 0 0 91 9 12
2018 Outside of Canada 26 50 12 9 4 0 0 76 13 809
2017 National Capital Region 26 43 14 12 5 0 0 68 17 3164
2017 Ontario (excluding National Capital Region) 32 40 9 14 5 0 0 72 19 105
2017 Quebec (excluding National Capital Region) 29 41 17 7 3 0 2 72 11 60
2017 British Columbia 43 39 12 6 0 0 0 82 6 15
2017 Alberta 8 41 34 17 0 0 0 49 17 12
2017 Outside of Canada 26 49 11 11 3 0 0 75 13 934

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 40 31 12 9 6 0 1 73 15 2815
2019 Ontario (excluding National Capital Region) 44 32 11 9 3 1 0 77 12 100
2019 Quebec (excluding National Capital Region) 46 26 13 7 3 3 2 76 11 80
2019 British Columbia 63 19 0 19 0 0 0 81 19 11
2019 Outside of Canada 32 34 13 12 8 1 0 66 20 833
2018 National Capital Region 34 36 13 11 5 1 1 71 16 2563
2018 Ontario (excluding National Capital Region) 43 30 9 9 9 0 1 73 18 108
2018 Quebec (excluding National Capital Region) 42 37 8 9 5 0 0 79 14 67
2018 British Columbia 53 36 0 12 0 0 0 88 12 17
2018 Alberta 34 26 17 14 9 0 0 60 23 12
2018 Outside of Canada 28 40 10 11 7 2 1 70 19 806
2017 National Capital Region 34 38 11 9 5 1 1 74 15 3166
2017 Ontario (excluding National Capital Region) 36 37 8 13 5 2 0 74 18 105
2017 Quebec (excluding National Capital Region) 33 32 12 17 4 0 2 66 22 59
2017 British Columbia 32 50 12 0 6 0 0 82 6 15
2017 Alberta 8 58 9 17 8 0 0 66 25 12
2017 Outside of Canada 28 39 13 12 7 1 0 68 19 937
2014 National Capital Region 31 38 13 10 6 1 1 70 16 2968
2014 Ontario (excluding National Capital Region) 43 34 9 11 1 0 1 78 13 68
2014 Quebec (excluding National Capital Region) 36 37 8 19 0 0 0 73 19 48
2014 British Columbia 13 54 13 20 0 0 0 67 20 15
2014 Alberta 16 41 9 17 17 0 0 58 34 12
2014 Outside of Canada 27 41 14 11 5 1 1 69 17 926

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 27 40 14 13 6 0 1 67 18 2807
2019 Ontario (excluding National Capital Region) 27 38 12 17 5 1 0 66 22 98
2019 Quebec (excluding National Capital Region) 42 43 1 8 6 0 0 85 14 80
2019 British Columbia 26 26 29 9 9 0 0 52 19 11
2019 Outside of Canada 21 44 13 18 3 0 0 66 21 830
2018 National Capital Region 23 44 13 14 5 0 1 68 19 2588
2018 Ontario (excluding National Capital Region) 27 42 6 18 7 0 0 69 25 109
2018 Quebec (excluding National Capital Region) 29 42 13 11 3 0 1 72 14 69
2018 British Columbia 23 53 12 12 0 0 0 77 12 17
2018 Alberta 8 83 0 0 9 0 0 91 9 12
2018 Outside of Canada 17 47 13 17 5 0 0 65 23 808
2017 National Capital Region 24 40 13 15 8 0 1 64 22 3161
2017 Ontario (excluding National Capital Region) 30 40 8 14 7 0 0 70 22 105
2017 Quebec (excluding National Capital Region) 31 29 19 14 6 0 2 61 20 59
2017 British Columbia 31 19 13 37 0 0 0 50 37 15
2017 Alberta 0 49 16 9 26 0 0 49 35 12
2017 Outside of Canada 16 44 14 19 7 0 0 60 26 936
2014 National Capital Region 22 39 15 15 7 0 1 62 23 2968
2014 Ontario (excluding National Capital Region) 29 34 15 10 10 0 2 64 21 68
2014 Quebec (excluding National Capital Region) 21 29 19 19 13 0 0 50 32 48
2014 British Columbia 14 46 7 33 0 0 0 60 33 15
2014 Alberta 7 34 9 42 8 0 0 41 50 12
2014 Outside of Canada 19 42 14 18 7 0 0 61 25 926

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 28 17 19 18 2 0 44 39 2807
2019 Ontario (excluding National Capital Region) 25 26 15 16 14 5 0 53 31 99
2019 Quebec (excluding National Capital Region) 35 32 11 12 5 4 1 70 18 79
2019 British Columbia 18 18 9 27 27 0 0 36 54 11
2019 Outside of Canada 5 19 19 27 29 0 0 25 57 829
2018 National Capital Region 13 28 17 19 20 2 0 42 40 2582
2018 Ontario (excluding National Capital Region) 19 29 10 19 20 1 1 49 41 107
2018 Quebec (excluding National Capital Region) 31 46 10 3 6 4 0 80 10 68
2018 British Columbia 24 29 12 11 17 6 0 57 30 17
2018 Alberta 0 27 8 22 34 8 0 29 62 12
2018 Outside of Canada 6 20 17 24 32 1 0 26 57 804
2017 National Capital Region 17 30 17 17 16 3 0 49 34 3158
2017 Ontario (excluding National Capital Region) 19 29 12 18 20 2 0 48 39 105
2017 Quebec (excluding National Capital Region) 23 34 15 20 6 0 2 58 27 60
2017 British Columbia 12 25 13 19 30 0 0 38 49 15
2017 Alberta 0 18 16 16 50 0 0 18 66 12
2017 Outside of Canada 7 23 15 26 27 1 0 31 54 937
2014 National Capital Region 14 30 20 19 15 3 1 45 35 2971
2014 Ontario (excluding National Capital Region) 14 31 23 20 10 1 0 46 31 68
2014 Quebec (excluding National Capital Region) 10 44 13 16 15 2 0 56 31 48
2014 British Columbia 13 26 8 20 33 0 0 40 53 15
2014 Alberta 16 0 17 17 50 0 0 16 67 12
2014 Outside of Canada 7 28 17 27 21 0 0 35 48 926

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 24 15 18 24 2 1 41 44 2815
2019 Ontario (excluding National Capital Region) 18 30 12 13 21 4 2 51 36 100
2019 Quebec (excluding National Capital Region) 32 32 11 7 10 6 2 69 18 80
2019 British Columbia 19 36 0 0 45 0 0 55 45 11
2019 Outside of Canada 8 23 13 24 30 0 2 31 55 834
2018 National Capital Region 13 23 16 18 27 1 2 37 47 2578
2018 Ontario (excluding National Capital Region) 11 26 10 19 32 0 2 38 52 109
2018 Quebec (excluding National Capital Region) 19 35 13 15 10 4 3 58 27 69
2018 British Columbia 6 23 12 23 29 6 0 32 56 17
2018 Alberta 9 9 8 23 43 8 0 19 72 12
2018 Outside of Canada 9 15 11 22 40 1 2 25 64 806
2017 National Capital Region 13 23 13 18 28 2 2 38 48 3161
2017 Ontario (excluding National Capital Region) 14 17 13 18 35 3 0 32 55 105
2017 Quebec (excluding National Capital Region) 20 31 13 14 12 4 6 56 29 60
2017 British Columbia 13 7 12 19 49 0 0 20 68 15
2017 Alberta 8 18 0 16 58 0 0 26 74 12
2017 Outside of Canada 8 19 10 23 38 1 2 27 63 932
2014 National Capital Region 11 22 15 22 27 2 2 33 51 2970
2014 Ontario (excluding National Capital Region) 18 19 15 19 27 3 0 37 48 68
2014 Quebec (excluding National Capital Region) 13 22 12 18 29 0 4 37 50 48
2014 British Columbia 7 7 7 34 46 0 0 13 80 15
2014 Alberta 16 9 9 17 49 0 0 25 67 12
2014 Outside of Canada 11 25 14 24 25 1 1 36 50 925

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 46 24 15 6 4 1 5 74 10 2813
2019 Ontario (excluding National Capital Region) 43 34 14 4 1 1 3 80 5 98
2019 Quebec (excluding National Capital Region) 52 11 11 2 5 1 17 77 9 80
2019 British Columbia 63 9 0 9 9 0 10 81 19 11
2019 Outside of Canada 36 29 19 7 6 1 3 68 13 831

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 56 11 8 5 7 1 11 77 14 2808
2019 Ontario (excluding National Capital Region) 51 10 14 4 10 3 7 69 16 98
2019 Quebec (excluding National Capital Region) 52 13 2 6 7 1 19 81 16 80
2019 British Columbia 53 0 9 9 19 0 10 59 31 11
2019 Outside of Canada 58 11 9 5 5 1 11 78 12 831

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 43 25 16 7 4 1 3 71 11 2810
2019 Ontario (excluding National Capital Region) 42 27 16 6 5 2 3 72 11 97
2019 Quebec (excluding National Capital Region) 42 17 10 9 3 2 15 72 15 80
2019 British Columbia 53 19 9 0 18 0 0 73 18 11
2019 Outside of Canada 37 28 20 9 3 1 2 67 13 829

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 20 18 10 7 3 5 61 19 2808
2019 Ontario (excluding National Capital Region) 44 23 10 8 7 3 5 72 17 97
2019 Quebec (excluding National Capital Region) 39 19 11 12 1 2 16 71 16 78
2019 British Columbia 53 10 19 0 18 0 0 63 18 11
2019 Outside of Canada 31 21 22 12 8 2 4 56 22 828

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 56 13 9 5 5 3 9 78 11 2805
2019 Ontario (excluding National Capital Region) 43 18 10 9 10 4 8 68 21 98
2019 Quebec (excluding National Capital Region) 50 15 4 5 7 2 18 80 14 80
2019 British Columbia 18 18 18 9 36 0 0 36 46 11
2019 Outside of Canada 44 13 11 9 6 2 15 68 19 826

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 71 12 6 2 1 2 5 90 4 2809
2019 Ontario (excluding National Capital Region) 73 10 6 2 0 5 5 91 2 98
2019 Quebec (excluding National Capital Region) 58 15 4 4 1 1 17 89 6 79
2019 British Columbia 82 10 0 0 0 9 0 100 0 11
2019 Outside of Canada 82 5 3 1 1 2 6 94 2 831

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 69 10 6 3 4 4 5 87 7 2796
2019 Ontario (excluding National Capital Region) 71 13 4 3 1 7 2 92 4 97
2019 Quebec (excluding National Capital Region) 59 16 5 0 1 2 16 92 1 80
2019 British Columbia 82 0 0 0 0 9 10 100 0 11
2019 Outside of Canada 71 11 7 2 2 3 4 89 4 828

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 75 6 4 1 2 2 11 92 3 2807
2019 Ontario (excluding National Capital Region) 76 8 2 0 4 2 9 93 5 97
2019 Quebec (excluding National Capital Region) 65 9 3 0 1 1 21 95 1 78
2019 British Columbia 72 9 0 0 0 9 10 100 0 11
2019 Outside of Canada 78 5 2 1 1 1 11 95 2 825

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 39 13 11 5 0 1 71 16 2799
2019 Ontario (excluding National Capital Region) 35 36 12 13 5 0 0 70 18 97
2019 Quebec (excluding National Capital Region) 40 36 8 13 2 0 1 76 16 79
2019 British Columbia 64 9 18 9 0 0 0 73 9 11
2019 Outside of Canada 30 43 14 10 3 0 0 73 13 826
2018 National Capital Region 29 41 13 11 5 0 0 70 17 2563
2018 Ontario (excluding National Capital Region) 26 41 9 16 7 1 0 68 23 109
2018 Quebec (excluding National Capital Region) 31 43 13 9 3 0 0 74 12 68
2018 British Columbia 41 30 23 0 6 0 0 71 6 17
2018 Alberta 26 43 22 0 9 0 0 69 9 12
2018 Outside of Canada 31 44 10 10 4 0 0 76 14 799
2017 National Capital Region 30 42 12 10 5 0 0 72 15 3150
2017 Ontario (excluding National Capital Region) 30 37 8 19 4 2 0 69 23 104
2017 Quebec (excluding National Capital Region) 22 41 19 11 6 0 2 64 17 59
2017 British Columbia 25 43 19 6 7 0 0 69 12 15
2017 Alberta 16 59 17 8 0 0 0 75 8 12
2017 Outside of Canada 34 46 10 8 3 0 0 80 10 934
2014 National Capital Region 22 42 14 15 7 0 0 64 22 2971
2014 Ontario (excluding National Capital Region) 28 50 10 8 3 0 2 79 11 68
2014 Quebec (excluding National Capital Region) 13 41 20 15 10 0 0 55 25 48
2014 British Columbia 26 47 7 13 7 0 0 74 20 15
2014 Alberta 25 24 0 26 25 0 0 49 51 12
2014 Outside of Canada 25 48 12 11 4 0 0 73 15 925

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 34 36 15 9 5 0 0 71 14 2805
2019 Ontario (excluding National Capital Region) 42 39 7 8 2 2 0 83 9 98
2019 Quebec (excluding National Capital Region) 42 28 15 10 4 0 1 71 15 80
2019 British Columbia 54 36 0 9 0 0 0 91 9 11
2019 Outside of Canada 30 38 16 11 4 0 0 68 16 831
2018 National Capital Region 33 36 15 9 6 0 0 70 15 2567
2018 Ontario (excluding National Capital Region) 37 33 8 11 10 0 0 70 22 108
2018 Quebec (excluding National Capital Region) 44 37 7 9 3 0 0 82 11 68
2018 British Columbia 53 35 6 0 6 0 0 88 6 17
2018 Alberta 43 17 22 8 9 0 0 60 17 12
2018 Outside of Canada 32 39 13 11 5 0 0 71 15 802
2017 National Capital Region 33 37 15 10 6 0 0 70 16 3153
2017 Ontario (excluding National Capital Region) 34 29 13 19 5 0 0 63 23 104
2017 Quebec (excluding National Capital Region) 30 42 12 9 6 0 2 73 15 59
2017 British Columbia 38 32 18 6 7 0 0 70 12 15
2017 Alberta 8 66 17 9 0 0 0 74 9 12
2017 Outside of Canada 34 39 11 11 5 0 0 73 16 934
2014 National Capital Region 27 38 16 12 6 0 0 65 19 2970
2014 Ontario (excluding National Capital Region) 33 42 7 13 4 0 0 76 17 68
2014 Quebec (excluding National Capital Region) 21 39 21 8 11 0 0 60 19 48
2014 British Columbia 13 60 20 0 7 0 0 74 7 15
2014 Alberta 16 41 0 42 0 0 0 58 42 12
2014 Outside of Canada 28 40 14 13 5 0 0 68 18 924

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 40 14 10 4 1 0 72 14 2770
2019 Ontario (excluding National Capital Region) 40 38 15 5 1 0 2 79 6 97
2019 Quebec (excluding National Capital Region) 41 40 8 8 2 0 0 81 10 79
2019 British Columbia 63 19 9 9 0 0 0 82 9 11
2019 Outside of Canada 24 46 14 12 4 0 0 70 16 828
2018 National Capital Region 29 39 14 12 5 0 0 69 17 2568
2018 Ontario (excluding National Capital Region) 37 38 5 13 6 0 1 75 20 108
2018 Quebec (excluding National Capital Region) 36 41 7 13 3 0 0 77 16 69
2018 British Columbia 59 29 6 0 6 0 0 88 6 17
2018 Alberta 35 25 13 9 17 0 0 60 26 12
2018 Outside of Canada 27 42 15 11 5 0 0 68 16 804
2017 National Capital Region 31 38 15 10 5 0 0 70 15 3154
2017 Ontario (excluding National Capital Region) 33 35 13 13 5 1 0 69 18 104
2017 Quebec (excluding National Capital Region) 28 40 20 9 1 0 2 69 11 59
2017 British Columbia 44 25 18 0 12 0 0 69 12 15
2017 Alberta 0 49 25 18 8 0 0 49 26 12
2017 Outside of Canada 29 41 16 10 4 0 0 71 13 934
2014 National Capital Region 28 38 17 11 5 0 1 67 17 2968
2014 Ontario (excluding National Capital Region) 36 36 13 9 4 1 0 73 13 68
2014 Quebec (excluding National Capital Region) 19 47 17 11 6 0 0 67 16 48
2014 British Columbia 46 27 7 20 0 0 0 74 20 15
2014 Alberta 25 16 0 51 9 0 0 41 59 12
2014 Outside of Canada 28 43 15 10 3 0 0 72 13 924

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 16 43 21 11 4 5 0 62 15 2809
2019 Ontario (excluding National Capital Region) 23 45 17 11 3 1 0 68 14 99
2019 Quebec (excluding National Capital Region) 41 23 16 11 0 7 2 71 12 80
2019 British Columbia 36 46 9 9 0 0 0 82 9 11
2019 Outside of Canada 11 45 23 16 3 3 0 57 19 828
2018 National Capital Region 15 36 27 12 7 4 0 52 19 2585
2018 Ontario (excluding National Capital Region) 21 38 16 11 9 3 1 62 21 109
2018 Quebec (excluding National Capital Region) 26 37 13 12 7 5 0 66 19 68
2018 British Columbia 18 23 29 12 0 18 0 51 14 17
2018 Alberta 9 18 51 22 0 0 0 27 22 12
2018 Outside of Canada 10 33 32 18 5 2 0 44 24 805
2017 National Capital Region 15 37 25 12 6 5 0 54 20 3155
2017 Ontario (excluding National Capital Region) 16 34 18 19 10 4 0 52 29 105
2017 Quebec (excluding National Capital Region) 22 41 15 11 4 6 2 67 16 60
2017 British Columbia 13 26 37 13 12 0 0 39 25 15
2017 Alberta 0 42 16 34 8 0 0 42 42 12
2017 Outside of Canada 9 37 29 16 6 2 0 47 23 935

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 39 32 11 11 6 0 0 72 17 2813
2019 Ontario (excluding National Capital Region) 50 28 15 5 1 1 0 79 6 100
2019 Quebec (excluding National Capital Region) 45 33 11 5 4 2 1 80 9 79
2019 British Columbia 44 37 0 19 0 0 0 81 19 11
2019 Outside of Canada 22 38 13 16 11 0 0 60 27 832
2018 National Capital Region 38 33 12 11 5 0 1 72 16 2582
2018 Ontario (excluding National Capital Region) 33 34 14 8 10 0 1 68 18 110
2018 Quebec (excluding National Capital Region) 53 31 8 3 5 0 2 85 7 67
2018 British Columbia 53 36 0 12 0 0 0 88 12 17
2018 Alberta 66 25 0 0 9 0 0 91 9 12
2018 Outside of Canada 23 40 13 15 9 0 0 63 24 805
2017 National Capital Region 34 34 12 12 7 1 1 69 19 3162
2017 Ontario (excluding National Capital Region) 33 30 14 11 11 1 0 63 23 105
2017 Quebec (excluding National Capital Region) 25 55 9 6 5 0 2 81 11 60
2017 British Columbia 63 19 12 6 0 0 0 82 6 15
2017 Alberta 49 17 8 26 0 0 0 66 26 12
2017 Outside of Canada 24 35 14 19 8 0 0 58 28 934
2014 National Capital Region 31 36 14 11 6 1 1 68 17 2968
2014 Ontario (excluding National Capital Region) 47 29 10 10 3 0 2 77 13 68
2014 Quebec (excluding National Capital Region) 23 46 10 7 8 0 6 73 16 48
2014 British Columbia 40 40 14 7 0 0 0 79 7 15
2014 Alberta 24 42 9 9 17 0 0 66 25 12
2014 Outside of Canada 22 35 16 17 10 0 1 57 27 926

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 30 33 19 10 7 0 0 63 17 2797
2019 Ontario (excluding National Capital Region) 38 38 13 8 4 0 0 76 11 98
2019 Quebec (excluding National Capital Region) 53 25 13 5 2 0 2 79 8 80
2019 British Columbia 26 47 19 9 0 0 0 73 9 11
2019 Outside of Canada 11 23 22 22 20 0 1 35 43 830
2018 National Capital Region 29 32 19 12 8 0 0 61 20 2583
2018 Ontario (excluding National Capital Region) 35 29 19 12 6 0 0 64 17 110
2018 Quebec (excluding National Capital Region) 35 41 9 10 5 0 0 76 15 69
2018 British Columbia 23 24 41 12 0 0 0 47 12 17
2018 Alberta 27 42 14 8 9 0 0 69 17 12
2018 Outside of Canada 13 23 22 23 18 0 1 37 41 808
2017 National Capital Region 27 37 19 10 6 0 1 65 16 3165
2017 Ontario (excluding National Capital Region) 27 33 21 11 7 0 0 60 19 105
2017 Quebec (excluding National Capital Region) 31 36 13 13 5 0 2 68 19 60
2017 British Columbia 19 55 20 0 6 0 0 74 6 14
2017 Alberta 25 41 9 8 17 0 0 66 25 12
2017 Outside of Canada 13 28 23 21 15 0 1 41 36 937
2014 National Capital Region 26 37 20 10 7 0 1 63 17 2970
2014 Ontario (excluding National Capital Region) 41 25 17 6 9 3 0 67 15 68
2014 Quebec (excluding National Capital Region) 44 31 17 6 2 0 0 75 8 48
2014 British Columbia 40 26 33 0 0 0 0 67 0 15
2014 Alberta 24 34 9 16 17 0 0 58 33 12
2014 Outside of Canada 11 26 25 19 19 0 0 36 39 926

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 23 8 6 6 3 4 79 13 2810
2019 Ontario (excluding National Capital Region) 56 20 9 6 2 6 1 81 9 100
2019 Quebec (excluding National Capital Region) 58 23 6 7 3 2 1 84 10 80
2019 British Columbia 35 28 18 0 0 18 0 77 0 11
2019 Outside of Canada 34 25 14 7 5 5 9 69 15 833
2017 National Capital Region 38 26 10 7 6 6 6 73 15 3164
2017 Ontario (excluding National Capital Region) 31 25 7 17 5 11 5 66 26 104
2017 Quebec (excluding National Capital Region) 32 28 9 14 9 4 3 66 25 59
2017 British Columbia 70 24 6 0 0 0 0 94 0 15
2017 Alberta 58 8 25 9 0 0 0 66 9 12
2017 Outside of Canada 27 27 11 8 5 7 15 69 17 934
2014 National Capital Region 36 27 11 6 6 6 8 73 15 2968
2014 Ontario (excluding National Capital Region) 58 18 6 6 7 3 3 80 13 68
2014 Quebec (excluding National Capital Region) 35 21 17 12 9 0 6 59 23 48
2014 British Columbia 27 46 7 7 7 7 0 79 14 15
2014 Alberta 33 9 9 34 16 0 0 42 50 12
2014 Outside of Canada 24 27 13 7 4 8 17 68 15 926

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 National Capital Region 43 28 29 2814
2019 Ontario (excluding National Capital Region) 36 36 28 100
2019 Quebec (excluding National Capital Region) 21 49 29 80
2019 British Columbia 27 55 18 11
2019 Outside of Canada 41 42 16 834
2018 National Capital Region 39 29 32 2591
2018 Ontario (excluding National Capital Region) 35 33 32 110
2018 Quebec (excluding National Capital Region) 17 48 35 69
2018 British Columbia 24 53 23 17
2018 Alberta 49 17 35 12
2018 Outside of Canada 37 48 16 808
2017 National Capital Region 38 31 31 3166
2017 Ontario (excluding National Capital Region) 32 35 33 105
2017 Quebec (excluding National Capital Region) 37 32 31 60
2017 British Columbia 6 50 44 15
2017 Alberta 42 24 34 12
2017 Outside of Canada 32 51 17 935
2014 National Capital Region 40 28 33 2971
2014 Ontario (excluding National Capital Region) 39 29 32 68
2014 Quebec (excluding National Capital Region) 25 29 45 48
2014 British Columbia 26 41 33 15
2014 Alberta 50 9 42 12
2014 Outside of Canada 31 50 19 925

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 National Capital Region 8 52 19 4 12 5 1197
2019 Ontario (excluding National Capital Region) 12 40 11 9 27 0 36
2019 Quebec (excluding National Capital Region) 11 54 19 5 5 5 19
2019 Outside of Canada 13 63 7 8 2 7 339
2018 National Capital Region 7 48 26 5 9 6 1018
2018 Ontario (excluding National Capital Region) 5 44 21 2 19 8 37
2018 Quebec (excluding National Capital Region) 20 24 26 0 23 7 11
2018 Outside of Canada 12 64 6 10 2 7 287
2017 National Capital Region 10 45 23 5 10 7 1208
2017 Ontario (excluding National Capital Region) 15 41 33 5 6 0 34
2017 Quebec (excluding National Capital Region) 16 25 25 0 16 18 22
2017 Outside of Canada 10 57 9 13 3 8 298
2014 National Capital Region 9 51 22 9 9999 8 1181
2014 Ontario (excluding National Capital Region) 15 56 11 3 9999 15 26
2014 Quebec (excluding National Capital Region) 8 26 48 18 9999 0 12
2014 Outside of Canada 13 64 7 10 9999 6 294
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 43 41 9 5 2 0 0 84 7 2801
2019 Ontario (excluding National Capital Region) 50 43 2 2 3 1 0 94 5 99
2019 Quebec (excluding National Capital Region) 52 38 6 2 3 0 0 90 4 77
2019 British Columbia 72 18 0 9 0 0 0 91 9 11
2019 Outside of Canada 41 46 7 4 2 0 0 87 6 827
2018 National Capital Region 45 41 8 4 2 0 0 86 6 2582
2018 Ontario (excluding National Capital Region) 47 33 9 5 6 0 0 80 11 109
2018 Quebec (excluding National Capital Region) 48 45 5 0 0 2 0 95 0 69
2018 British Columbia 74 26 0 0 0 0 0 100 0 16
2018 Alberta 56 35 0 9 0 0 0 91 9 12
2018 Outside of Canada 49 41 5 4 1 1 0 90 5 806
2017 National Capital Region 40 41 10 6 3 0 0 82 9 3165
2017 Ontario (excluding National Capital Region) 51 33 8 4 5 0 0 84 8 104
2017 Quebec (excluding National Capital Region) 29 47 15 4 3 0 2 77 7 60
2017 British Columbia 51 43 0 6 0 0 0 94 6 15
2017 Alberta 16 66 9 0 9 0 0 82 9 12
2017 Outside of Canada 43 44 8 4 2 0 0 87 5 935
2014 National Capital Region 36 42 11 7 4 0 0 78 10 2968
2014 Ontario (excluding National Capital Region) 49 33 4 9 1 1 1 85 10 68
2014 Quebec (excluding National Capital Region) 24 55 9 8 4 0 0 79 12 48
2014 British Columbia 40 41 13 7 0 0 0 80 7 15
2014 Alberta 25 67 0 9 0 0 0 91 9 12
2014 Outside of Canada 40 44 10 5 1 0 0 84 7 926

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 20 46 17 12 3 1 0 67 15 2813
2019 Ontario (excluding National Capital Region) 35 47 7 8 3 1 0 82 10 100
2019 Quebec (excluding National Capital Region) 42 36 12 4 1 4 2 82 5 79
2019 British Columbia 54 28 9 9 0 0 0 82 9 11
2019 Outside of Canada 14 49 18 14 4 0 0 64 18 830
2018 National Capital Region 18 46 20 11 5 1 0 64 16 2578
2018 Ontario (excluding National Capital Region) 29 48 9 10 4 1 0 78 14 110
2018 Quebec (excluding National Capital Region) 28 47 8 7 5 3 2 79 13 69
2018 British Columbia 23 59 0 17 0 0 0 83 17 17
2018 Alberta 9 49 25 17 0 0 0 57 17 12
2018 Outside of Canada 14 48 20 13 5 1 0 62 18 804
2017 National Capital Region 19 45 18 11 5 1 0 66 16 3155
2017 Ontario (excluding National Capital Region) 29 41 14 8 6 2 0 71 14 105
2017 Quebec (excluding National Capital Region) 28 42 18 7 2 2 2 72 9 60
2017 British Columbia 32 37 18 13 0 0 0 69 13 15
2017 Alberta 9 33 41 8 9 0 0 42 17 12
2017 Outside of Canada 14 49 18 14 4 0 0 63 19 935
2014 National Capital Region 13 37 22 17 9 1 0 52 26 2968
2014 Ontario (excluding National Capital Region) 25 37 18 10 7 3 0 64 18 68
2014 Quebec (excluding National Capital Region) 15 33 29 12 8 2 0 50 21 48
2014 British Columbia 21 60 7 0 13 0 0 80 13 15
2014 Alberta 9 41 9 34 8 0 0 49 42 12
2014 Outside of Canada 13 44 19 16 7 1 0 57 23 925

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 9 25 38 19 7 1 1 26 34 2803
2019 Ontario (excluding National Capital Region) 3 23 31 26 13 1 2 41 27 100
2019 Quebec (excluding National Capital Region) 2 31 27 20 11 1 7 34 36 80
2019 British Columbia 0 19 55 18 9 0 0 26 19 11
2019 Outside of Canada 8 25 42 20 5 0 1 25 32 833
2018 National Capital Region 11 28 36 18 5 1 1 24 40 2578
2018 Ontario (excluding National Capital Region) 8 26 40 16 7 2 2 24 35 107
2018 Quebec (excluding National Capital Region) 9 25 38 20 5 0 4 26 35 68
2018 British Columbia 6 0 42 29 17 6 0 49 6 17
2018 Alberta 20 37 28 15 0 0 0 15 57 11
2018 Outside of Canada 10 24 42 19 4 0 1 24 34 805
2017 National Capital Region 11 27 37 16 6 1 3 23 39 3145
2017 Ontario (excluding National Capital Region) 17 19 36 18 10 0 1 28 36 103
2017 Quebec (excluding National Capital Region) 11 25 40 15 4 2 3 20 37 59
2017 British Columbia 0 0 43 33 19 6 0 55 0 15
2017 Alberta 18 42 40 0 0 0 0 0 60 12
2017 Outside of Canada 6 25 40 20 5 1 2 26 33 933
2014 National Capital Region 15 32 33 13 5 0 2 18 48 2960
2014 Ontario (excluding National Capital Region) 7 35 38 9 6 0 5 15 44 68
2014 Quebec (excluding National Capital Region) 8 42 31 13 4 0 2 17 51 48
2014 British Columbia 20 7 33 26 7 0 8 36 28 15
2014 Alberta 42 34 25 0 0 0 0 0 75 12
2014 Outside of Canada 11 28 40 16 5 0 1 21 40 926

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 11 21 30 23 11 2 2 35 33 2802
2019 Ontario (excluding National Capital Region) 9 19 23 26 18 4 0 47 29 100
2019 Quebec (excluding National Capital Region) 6 18 22 19 21 8 6 46 28 79
2019 British Columbia 0 21 59 0 20 0 0 20 21 10
2019 Outside of Canada 6 18 36 29 9 1 1 38 25 829
2018 National Capital Region 11 24 32 21 8 2 2 30 37 2569
2018 Ontario (excluding National Capital Region) 12 22 27 23 11 2 4 36 35 108
2018 Quebec (excluding National Capital Region) 7 12 36 27 7 6 7 38 21 68
2018 British Columbia 6 6 36 29 18 6 0 50 12 17
2018 Alberta 20 29 43 9 0 0 0 9 48 11
2018 Outside of Canada 8 19 35 28 8 2 1 37 28 805
2017 National Capital Region 12 21 31 20 9 2 4 31 36 3137
2017 Ontario (excluding National Capital Region) 13 23 23 21 12 6 2 35 40 104
2017 Quebec (excluding National Capital Region) 11 24 17 24 18 3 3 45 37 59
2017 British Columbia 0 18 25 25 25 0 7 54 19 15
2017 Alberta 18 42 24 16 0 0 0 16 60 12
2017 Outside of Canada 6 20 36 25 8 2 3 35 27 935
2014 National Capital Region 21 30 25 15 6 2 2 21 52 2965
2014 Ontario (excluding National Capital Region) 12 29 36 11 6 0 6 19 44 68
2014 Quebec (excluding National Capital Region) 21 33 29 5 8 2 2 14 56 48
2014 British Columbia 26 20 7 33 7 0 8 43 50 15
2014 Alberta 24 42 26 0 8 0 0 8 66 12
2014 Outside of Canada 13 27 35 18 5 1 2 24 40 926

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 19 27 30 15 6 1 2 21 48 2797
2019 Ontario (excluding National Capital Region) 20 24 28 19 8 1 0 27 44 99
2019 Quebec (excluding National Capital Region) 12 16 27 19 14 4 8 38 31 78
2019 British Columbia 0 38 36 18 9 0 0 26 38 11
2019 Outside of Canada 18 29 30 17 5 1 1 22 48 831
2018 National Capital Region 23 29 27 13 6 1 2 19 53 2568
2018 Ontario (excluding National Capital Region) 22 24 31 12 5 3 4 17 50 108
2018 Quebec (excluding National Capital Region) 14 23 34 15 10 0 4 26 39 67
2018 British Columbia 6 23 35 24 12 0 0 36 30 17
2018 Alberta 42 31 6 11 10 0 0 21 73 10
2018 Outside of Canada 20 27 32 14 4 1 1 18 48 806
2017 National Capital Region 24 28 28 11 5 1 2 17 54 3152
2017 Ontario (excluding National Capital Region) 27 32 24 10 5 2 0 15 60 104
2017 Quebec (excluding National Capital Region) 23 19 24 18 8 5 4 28 46 58
2017 British Columbia 24 19 31 26 0 0 0 26 43 15
2017 Alberta 66 34 0 0 0 0 0 0 100 12
2017 Outside of Canada 19 28 29 15 5 1 2 21 49 934
2014 National Capital Region 30 29 23 11 4 1 2 15 61 2962
2014 Ontario (excluding National Capital Region) 37 26 18 8 4 2 5 14 68 68
2014 Quebec (excluding National Capital Region) 40 21 21 7 2 2 6 10 67 48
2014 British Columbia 33 13 20 26 0 0 8 29 50 15
2014 Alberta 33 43 24 0 0 0 0 0 76 12
2014 Outside of Canada 25 33 28 10 3 0 1 13 59 925

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 12 24 34 20 8 1 1 28 37 2796
2019 Ontario (excluding National Capital Region) 7 23 30 24 14 1 0 39 30 99
2019 Quebec (excluding National Capital Region) 6 13 33 20 18 4 6 42 21 79
2019 British Columbia 0 19 64 18 0 0 0 18 19 11
2019 Outside of Canada 13 28 37 16 4 0 0 20 42 829
2018 National Capital Region 16 26 33 16 7 1 1 24 42 2572
2018 Ontario (excluding National Capital Region) 10 16 46 12 12 1 4 25 27 107
2018 Quebec (excluding National Capital Region) 5 18 38 22 13 0 4 36 24 68
2018 British Columbia 6 12 29 41 12 0 0 53 18 17
2018 Alberta 10 37 34 20 0 0 0 20 47 11
2018 Outside of Canada 12 30 39 14 3 1 1 18 43 803
2017 National Capital Region 14 26 33 17 7 1 2 25 42 3142
2017 Ontario (excluding National Capital Region) 14 29 29 16 10 1 1 27 43 104
2017 Quebec (excluding National Capital Region) 15 19 33 17 9 2 5 28 36 59
2017 British Columbia 6 18 45 31 0 0 0 31 24 15
2017 Alberta 33 41 26 0 0 0 0 0 74 12
2017 Outside of Canada 10 28 41 15 4 0 1 20 39 934
2014 National Capital Region 15 27 34 16 5 1 1 22 44 2959
2014 Ontario (excluding National Capital Region) 12 16 39 18 4 3 8 25 31 67
2014 Quebec (excluding National Capital Region) 17 22 23 23 4 0 11 31 44 48
2014 British Columbia 21 7 36 22 14 0 0 36 28 14
2014 Alberta 24 51 8 16 0 0 0 16 76 12
2014 Outside of Canada 11 31 40 14 3 0 0 17 43 923

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 16 23 29 18 10 2 2 29 41 2804
2019 Ontario (excluding National Capital Region) 8 20 30 21 18 2 0 41 29 100
2019 Quebec (excluding National Capital Region) 9 22 22 14 22 1 10 41 35 79
2019 British Columbia 0 18 48 17 18 0 0 35 18 11
2019 Outside of Canada 24 31 27 12 4 1 1 16 56 833
2018 National Capital Region 20 28 27 14 7 2 2 22 50 2574
2018 Ontario (excluding National Capital Region) 18 15 37 16 9 1 4 26 35 108
2018 Quebec (excluding National Capital Region) 10 28 29 15 10 1 7 27 41 69
2018 British Columbia 6 12 47 11 12 12 0 27 20 17
2018 Alberta 38 27 19 6 10 0 0 15 66 11
2018 Outside of Canada 23 32 30 10 3 1 1 13 56 803
2017 National Capital Region 23 26 26 12 7 2 3 20 52 3154
2017 Ontario (excluding National Capital Region) 26 24 28 10 5 4 4 16 54 104
2017 Quebec (excluding National Capital Region) 25 23 14 16 13 2 7 32 53 57
2017 British Columbia 12 6 45 26 6 0 6 34 19 15
2017 Alberta 43 49 8 0 0 0 0 0 92 12
2017 Outside of Canada 27 33 25 9 4 1 1 13 62 936
2014 National Capital Region 26 29 26 11 5 1 3 17 57 2967
2014 Ontario (excluding National Capital Region) 24 25 23 12 6 1 9 20 55 68
2014 Quebec (excluding National Capital Region) 27 32 20 15 4 0 2 19 60 48
2014 British Columbia 26 13 20 26 7 0 8 36 43 15
2014 Alberta 33 60 8 0 0 0 0 0 92 12
2014 Outside of Canada 32 35 21 8 2 0 1 10 69 925

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 18 25 27 18 8 3 2 27 45 2804
2019 Ontario (excluding National Capital Region) 17 18 30 20 11 3 2 32 36 99
2019 Quebec (excluding National Capital Region) 3 27 24 18 13 6 8 36 36 77
2019 British Columbia 0 18 28 36 18 0 0 54 18 11
2019 Outside of Canada 10 19 35 26 8 1 2 35 29 830
2018 National Capital Region 18 28 28 15 7 2 2 23 48 2566
2018 Ontario (excluding National Capital Region) 15 24 30 16 10 2 4 28 41 108
2018 Quebec (excluding National Capital Region) 9 25 32 11 10 7 7 24 39 68
2018 British Columbia 6 12 35 24 17 6 0 44 19 17
2018 Alberta 39 36 15 10 0 0 0 10 75 11
2018 Outside of Canada 7 19 32 27 9 2 4 38 28 799
2017 National Capital Region 18 26 29 14 7 2 4 22 47 3147
2017 Ontario (excluding National Capital Region) 15 26 27 16 7 2 7 25 45 104
2017 Quebec (excluding National Capital Region) 14 31 20 16 10 2 7 29 49 59
2017 British Columbia 6 19 32 44 0 0 0 44 25 15
2017 Alberta 27 33 32 8 0 0 0 8 60 12
2017 Outside of Canada 5 18 35 26 11 2 4 39 24 931
2014 National Capital Region 18 25 30 16 7 1 3 24 45 2965
2014 Ontario (excluding National Capital Region) 15 11 33 22 7 1 11 33 30 68
2014 Quebec (excluding National Capital Region) 25 25 26 12 7 0 4 20 53 48
2014 British Columbia 27 20 26 13 7 0 8 21 50 15
2014 Alberta 24 34 25 9 0 0 9 9 64 12
2014 Outside of Canada 9 18 37 24 9 1 3 34 28 923

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 19 27 30 14 6 2 1 21 48 2799
2019 Ontario (excluding National Capital Region) 16 23 29 26 5 1 0 32 39 98
2019 Quebec (excluding National Capital Region) 7 19 26 22 16 4 6 43 29 79
2019 British Columbia 19 9 35 19 18 0 0 37 28 11
2019 Outside of Canada 24 33 29 10 2 1 1 13 58 831
2018 National Capital Region 21 27 31 12 5 1 2 18 50 2576
2018 Ontario (excluding National Capital Region) 18 27 33 11 7 2 2 19 47 107
2018 Quebec (excluding National Capital Region) 8 28 27 24 8 1 4 34 37 69
2018 British Columbia 24 23 35 18 0 0 0 18 47 17
2018 Alberta 48 43 0 10 0 0 0 10 90 11
2018 Outside of Canada 27 30 29 9 2 1 1 12 59 808
2017 National Capital Region 21 26 31 12 6 2 3 19 49 3155
2017 Ontario (excluding National Capital Region) 20 30 29 14 5 1 1 19 51 104
2017 Quebec (excluding National Capital Region) 18 25 24 14 6 6 7 23 50 59
2017 British Columbia 24 31 18 27 0 0 0 27 54 15
2017 Alberta 66 25 9 0 0 0 0 0 91 12
2017 Outside of Canada 22 32 31 9 4 0 2 13 55 936
2014 National Capital Region 24 27 30 11 4 2 2 16 53 2963
2014 Ontario (excluding National Capital Region) 27 30 19 12 6 0 6 19 61 68
2014 Quebec (excluding National Capital Region) 31 23 26 9 4 4 2 14 58 48
2014 British Columbia 46 7 26 13 0 0 8 14 57 15
2014 Alberta 50 34 16 0 0 0 0 0 84 12
2014 Outside of Canada 24 36 28 7 3 1 1 10 61 924

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 11 21 35 22 9 1 1 32 33 2802
2019 Ontario (excluding National Capital Region) 10 22 35 22 11 1 0 33 32 100
2019 Quebec (excluding National Capital Region) 6 17 28 24 14 5 7 42 26 80
2019 British Columbia 9 46 27 17 0 0 0 17 56 11
2019 Outside of Canada 11 23 37 21 6 1 1 28 35 833

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 10 29 23 24 12 2 0 40 37 2802
2019 Ontario (excluding National Capital Region) 23 33 16 22 4 2 1 57 26 100
2019 Quebec (excluding National Capital Region) 36 30 18 9 5 1 1 68 14 79
2019 British Columbia 18 19 54 9 0 0 0 37 9 11
2019 Outside of Canada 5 28 24 30 12 1 0 33 42 825

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 45 31 8 9 6 1 0 76 15 2805
2019 Ontario (excluding National Capital Region) 46 31 12 9 2 0 0 77 11 99
2019 Quebec (excluding National Capital Region) 46 34 8 8 1 3 0 82 10 80
2019 British Columbia 54 27 9 9 0 0 0 81 9 11
2019 Outside of Canada 44 33 9 9 5 1 0 77 15 826
2018 National Capital Region 40 32 10 10 6 1 0 74 17 2576
2018 Ontario (excluding National Capital Region) 44 23 7 15 10 0 0 67 25 109
2018 Quebec (excluding National Capital Region) 52 34 4 3 5 2 0 88 8 67
2018 British Columbia 53 18 0 18 6 6 0 75 25 17
2018 Alberta 43 17 0 31 9 0 0 60 40 12
2018 Outside of Canada 40 36 9 9 4 0 1 77 14 799
2017 National Capital Region 43 32 9 9 6 1 0 76 15 3160
2017 Ontario (excluding National Capital Region) 41 38 5 11 5 0 0 79 16 105
2017 Quebec (excluding National Capital Region) 38 30 9 9 11 1 2 70 21 60
2017 British Columbia 25 32 25 6 7 0 6 60 13 15
2017 Alberta 16 32 26 17 9 0 0 48 26 12
2017 Outside of Canada 43 36 8 8 4 1 1 80 12 934
2014 National Capital Region 44 31 9 10 6 1 0 75 15 2968
2014 Ontario (excluding National Capital Region) 57 24 4 9 3 3 0 83 12 68
2014 Quebec (excluding National Capital Region) 35 34 11 8 12 0 0 69 20 48
2014 British Columbia 40 40 0 13 7 0 0 80 20 15
2014 Alberta 40 9 9 34 9 0 0 49 43 12
2014 Outside of Canada 45 35 8 8 3 0 0 81 11 926

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 52 33 6 6 3 0 0 85 9 2794
2019 Ontario (excluding National Capital Region) 59 35 3 3 0 0 0 94 3 99
2019 Quebec (excluding National Capital Region) 58 33 4 1 3 1 0 92 3 80
2019 British Columbia 63 37 0 0 0 0 0 100 0 11
2019 Outside of Canada 43 37 8 9 3 0 0 80 11 829
2018 National Capital Region 51 33 7 6 3 0 0 84 8 2579
2018 Ontario (excluding National Capital Region) 54 28 7 7 4 0 0 82 11 108
2018 Quebec (excluding National Capital Region) 51 39 4 5 1 0 0 90 6 68
2018 British Columbia 53 23 12 0 6 6 0 82 6 17
2018 Alberta 8 27 8 40 9 8 0 38 53 12
2018 Outside of Canada 44 40 7 6 2 0 0 84 8 801
2017 National Capital Region 47 38 6 5 2 0 0 86 8 3158
2017 Ontario (excluding National Capital Region) 50 31 9 7 3 0 0 81 10 104
2017 Quebec (excluding National Capital Region) 35 42 9 8 5 0 2 78 13 60
2017 British Columbia 44 37 7 12 0 0 0 81 12 15
2017 Alberta 41 42 0 17 0 0 0 83 17 12
2017 Outside of Canada 45 40 6 7 2 0 0 85 9 931
2014 National Capital Region 45 40 7 5 2 0 0 85 8 2969
2014 Ontario (excluding National Capital Region) 46 38 4 7 3 0 2 85 11 68
2014 Quebec (excluding National Capital Region) 31 48 17 2 2 0 0 79 4 48
2014 British Columbia 27 59 0 7 7 0 0 87 13 15
2014 Alberta 33 25 26 16 0 0 0 59 16 12
2014 Outside of Canada 50 38 5 5 2 0 0 88 7 925

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 46 37 10 5 2 1 0 83 7 2811
2019 Ontario (excluding National Capital Region) 45 39 11 3 0 2 0 86 3 100
2019 Quebec (excluding National Capital Region) 46 34 9 7 1 2 1 82 9 80
2019 British Columbia 71 29 0 0 0 0 0 100 0 11
2019 Outside of Canada 42 41 8 6 2 1 0 84 8 830
2018 National Capital Region 41 40 11 5 2 1 0 82 7 2581
2018 Ontario (excluding National Capital Region) 43 38 11 5 3 1 0 81 8 109
2018 Quebec (excluding National Capital Region) 49 35 7 3 3 4 0 87 6 68
2018 British Columbia 47 30 18 6 0 0 0 77 6 17
2018 Alberta 17 35 22 17 9 0 0 52 25 12
2018 Outside of Canada 39 45 8 5 2 2 0 85 7 802

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 29 41 15 9 4 2 0 71 13 2799
2019 Ontario (excluding National Capital Region) 35 44 11 5 3 2 0 81 8 98
2019 Quebec (excluding National Capital Region) 57 25 8 5 1 4 0 86 6 80
2019 British Columbia 36 54 0 0 0 9 0 100 0 11
2019 Outside of Canada 19 43 17 16 4 1 0 63 20 826
2018 National Capital Region 32 41 15 8 3 1 0 74 11 2568
2018 Ontario (excluding National Capital Region) 39 35 8 7 7 3 0 77 14 108
2018 Quebec (excluding National Capital Region) 50 39 8 0 2 0 0 89 2 68
2018 British Columbia 23 47 17 6 0 6 0 75 6 17
2018 Alberta 31 52 0 8 9 0 0 83 17 12
2018 Outside of Canada 27 43 16 9 3 1 0 71 12 806
2017 National Capital Region 31 43 13 7 3 2 0 76 11 3159
2017 Ontario (excluding National Capital Region) 38 34 16 7 5 1 0 72 12 105
2017 Quebec (excluding National Capital Region) 34 46 12 5 2 0 2 81 7 60
2017 British Columbia 34 53 0 6 6 0 0 87 13 14
2017 Alberta 33 42 25 0 0 0 0 75 0 12
2017 Outside of Canada 26 46 14 11 2 1 0 73 13 935
2014 National Capital Region 33 41 14 7 3 2 0 76 9 2970
2014 Ontario (excluding National Capital Region) 43 41 6 6 1 3 0 86 7 68
2014 Quebec (excluding National Capital Region) 31 38 14 11 4 2 0 71 15 48
2014 British Columbia 54 20 7 20 0 0 0 74 20 15
2014 Alberta 33 17 17 24 0 9 0 55 27 12
2014 Outside of Canada 32 44 14 8 3 1 0 76 10 925

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 35 40 13 6 3 4 0 77 9 2805
2019 Ontario (excluding National Capital Region) 42 35 11 7 2 1 1 79 9 100
2019 Quebec (excluding National Capital Region) 50 35 6 4 1 3 1 88 5 78
2019 British Columbia 63 37 0 0 0 0 0 100 0 11
2019 Outside of Canada 28 47 15 7 2 2 0 76 9 828
2018 National Capital Region 33 39 16 6 3 4 0 74 9 2577
2018 Ontario (excluding National Capital Region) 39 39 9 6 4 3 0 80 10 109
2018 Quebec (excluding National Capital Region) 49 40 3 2 4 1 0 91 6 68
2018 British Columbia 35 29 23 6 0 6 0 68 6 17
2018 Alberta 48 34 0 9 0 8 0 90 10 12
2018 Outside of Canada 32 43 14 6 2 3 0 77 8 808
2017 National Capital Region 31 39 16 5 3 5 0 74 9 3160
2017 Ontario (excluding National Capital Region) 33 33 15 7 4 8 0 72 11 105
2017 Quebec (excluding National Capital Region) 28 45 17 0 4 4 2 77 5 60
2017 British Columbia 51 30 13 6 0 0 0 81 6 15
2017 Alberta 28 53 18 0 0 0 0 82 0 11
2017 Outside of Canada 30 43 16 5 2 4 1 76 7 934
2014 National Capital Region 36 38 14 4 2 6 0 79 7 2966
2014 Ontario (excluding National Capital Region) 48 35 10 3 0 4 0 86 3 68
2014 Quebec (excluding National Capital Region) 32 24 35 4 0 4 0 59 4 48
2014 British Columbia 60 20 13 7 0 0 0 80 7 15
2014 Alberta 25 58 8 0 0 9 0 91 0 12
2014 Outside of Canada 39 41 11 4 1 3 0 83 6 926

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 39 38 12 7 4 0 0 77 11 2807
2019 Ontario (excluding National Capital Region) 48 37 9 4 2 1 0 86 5 100
2019 Quebec (excluding National Capital Region) 69 24 5 0 0 2 0 95 0 80
2019 British Columbia 55 36 9 0 0 0 0 91 0 11
2019 Outside of Canada 26 43 15 10 4 0 0 70 15 831
2018 National Capital Region 37 39 14 7 3 0 0 76 10 2569
2018 Ontario (excluding National Capital Region) 52 26 10 9 4 0 0 77 13 109
2018 Quebec (excluding National Capital Region) 51 38 7 1 3 0 0 88 4 68
2018 British Columbia 36 47 12 0 6 0 0 83 6 17
2018 Alberta 43 40 8 0 9 0 0 83 9 12
2018 Outside of Canada 29 43 15 10 4 0 0 72 14 807
2017 National Capital Region 37 41 11 7 4 0 0 78 11 3158
2017 Ontario (excluding National Capital Region) 35 46 9 8 2 0 0 81 10 104
2017 Quebec (excluding National Capital Region) 51 32 9 5 2 0 2 84 6 60
2017 British Columbia 39 31 12 12 6 0 0 69 18 15
2017 Alberta 26 49 17 8 0 0 0 75 8 12
2017 Outside of Canada 28 45 14 9 4 0 0 73 14 936
2014 National Capital Region 33 41 14 8 4 0 0 75 12 2968
2014 Ontario (excluding National Capital Region) 48 36 8 7 1 0 0 84 9 68
2014 Quebec (excluding National Capital Region) 39 38 14 0 8 0 0 77 8 48
2014 British Columbia 27 59 0 7 7 0 0 87 13 15
2014 Alberta 16 17 42 7 17 0 0 33 24 12
2014 Outside of Canada 30 43 13 9 5 0 0 73 14 926

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 27 30 15 10 7 6 4 63 19 2804
2019 Ontario (excluding National Capital Region) 33 35 13 7 3 6 3 74 12 100
2019 Quebec (excluding National Capital Region) 32 33 15 8 2 5 5 72 11 79
2019 British Columbia 52 19 29 0 0 0 0 71 0 11
2019 Outside of Canada 24 34 17 13 9 2 2 61 22 831
2018 National Capital Region 22 33 19 9 7 6 4 60 18 2581
2018 Ontario (excluding National Capital Region) 28 37 15 8 8 1 2 68 17 109
2018 Quebec (excluding National Capital Region) 38 31 13 4 4 9 2 77 9 67
2018 British Columbia 47 18 12 12 0 6 6 73 13 17
2018 Alberta 17 26 17 8 32 0 0 43 40 12
2018 Outside of Canada 20 40 17 9 7 4 2 65 17 804
2017 National Capital Region 25 32 14 10 7 5 6 64 19 3165
2017 Ontario (excluding National Capital Region) 27 30 17 9 5 6 6 65 16 105
2017 Quebec (excluding National Capital Region) 29 24 17 11 11 2 7 58 23 60
2017 British Columbia 6 37 20 25 6 0 6 45 33 15
2017 Alberta 0 32 8 35 17 0 8 35 57 12
2017 Outside of Canada 24 37 13 9 6 4 6 68 18 935
2014 National Capital Region 30 30 15 9 6 5 5 66 17 2970
2014 Ontario (excluding National Capital Region) 39 36 7 4 6 3 5 81 11 68
2014 Quebec (excluding National Capital Region) 23 27 19 14 10 4 2 54 26 48
2014 British Columbia 34 33 20 7 7 0 0 67 13 15
2014 Alberta 15 17 17 26 17 0 9 34 47 12
2014 Outside of Canada 33 36 12 7 5 3 3 74 13 926

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 29 38 13 10 5 3 1 70 16 2808
2019 Ontario (excluding National Capital Region) 38 33 11 10 3 3 2 74 14 99
2019 Quebec (excluding National Capital Region) 36 39 10 8 2 3 2 79 10 80
2019 British Columbia 18 74 9 0 0 0 0 91 0 11
2019 Outside of Canada 35 43 12 5 3 1 1 80 8 831
2018 National Capital Region 28 40 13 11 5 2 1 70 16 2578
2018 Ontario (excluding National Capital Region) 36 33 9 12 7 0 2 71 20 110
2018 Quebec (excluding National Capital Region) 27 31 17 13 6 2 4 61 20 69
2018 British Columbia 30 47 11 6 0 6 0 82 6 17
2018 Alberta 23 26 25 26 0 0 0 49 26 12
2018 Outside of Canada 43 39 8 5 3 1 0 83 9 805
2017 National Capital Region 30 38 11 11 5 4 1 72 17 3157
2017 Ontario (excluding National Capital Region) 30 34 13 6 9 7 1 70 15 104
2017 Quebec (excluding National Capital Region) 32 13 26 18 7 2 3 47 26 60
2017 British Columbia 44 25 19 6 7 0 0 69 12 15
2017 Alberta 24 50 8 18 0 0 0 74 18 12
2017 Outside of Canada 45 39 7 5 4 0 0 84 9 937
2014 National Capital Region 33 36 12 10 5 4 1 72 15 2970
2014 Ontario (excluding National Capital Region) 40 33 10 6 4 3 3 78 11 68
2014 Quebec (excluding National Capital Region) 30 33 12 15 4 4 2 67 20 48
2014 British Columbia 47 40 13 0 0 0 0 87 0 15
2014 Alberta 25 42 17 16 0 0 0 67 16 12
2014 Outside of Canada 48 38 7 5 1 0 0 86 6 926

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 24 39 21 8 4 2 0 65 13 2799
2019 Ontario (excluding National Capital Region) 38 30 16 10 5 1 0 68 15 98
2019 Quebec (excluding National Capital Region) 36 34 19 2 3 5 1 74 6 80
2019 British Columbia 26 46 27 0 0 0 0 73 0 11
2019 Outside of Canada 26 44 16 9 3 0 0 71 13 824
2018 National Capital Region 23 39 22 9 4 2 0 64 14 2573
2018 Ontario (excluding National Capital Region) 36 36 10 9 6 2 1 74 15 109
2018 Quebec (excluding National Capital Region) 29 44 14 1 6 3 2 77 8 68
2018 British Columbia 23 42 29 6 0 0 0 65 6 17
2018 Alberta 9 57 17 8 9 0 0 66 17 12
2018 Outside of Canada 29 45 15 7 4 0 0 75 11 803

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 13 21 20 16 15 11 3 41 36 2809
2019 Ontario (excluding National Capital Region) 21 25 14 12 18 6 4 51 33 100
2019 Quebec (excluding National Capital Region) 33 23 18 8 3 10 6 66 13 80
2019 British Columbia 27 17 28 9 9 9 0 49 21 11
2019 Outside of Canada 12 23 17 19 19 8 2 39 42 829
2018 National Capital Region 12 21 21 17 16 11 2 38 38 2583
2018 Ontario (excluding National Capital Region) 23 19 17 13 20 7 0 45 36 110
2018 Quebec (excluding National Capital Region) 22 26 14 16 5 13 5 58 25 68
2018 British Columbia 17 12 42 17 6 6 0 31 24 17
2018 Alberta 0 31 18 26 25 0 0 31 52 12
2018 Outside of Canada 16 21 16 19 17 8 3 41 41 799
2017 National Capital Region 11 19 18 15 18 13 5 37 40 3153
2017 Ontario (excluding National Capital Region) 20 14 15 14 22 12 3 40 42 104
2017 Quebec (excluding National Capital Region) 23 9 18 16 13 15 6 41 37 60
2017 British Columbia 13 24 26 0 31 6 0 39 33 15
2017 Alberta 8 17 16 8 43 0 8 27 55 12
2017 Outside of Canada 14 24 14 17 18 7 5 43 41 935
2014 National Capital Region 11 19 19 19 18 11 3 35 43 2969
2014 Ontario (excluding National Capital Region) 15 33 11 10 14 12 5 57 29 68
2014 Quebec (excluding National Capital Region) 9 18 23 18 19 8 4 31 43 48
2014 British Columbia 8 20 20 7 26 20 0 34 41 15
2014 Alberta 8 17 0 24 42 0 9 27 73 12
2014 Outside of Canada 13 24 18 20 14 8 3 42 38 926

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 36 45 5 11 3 0 0 81 14 2813
2019 Ontario (excluding National Capital Region) 38 43 3 10 5 1 0 82 15 100
2019 Quebec (excluding National Capital Region) 52 31 2 12 2 0 0 83 14 79
2019 British Columbia 35 38 0 27 0 0 0 73 27 11
2019 Outside of Canada 30 51 5 12 3 0 0 80 15 835
2017 National Capital Region 29 49 6 12 4 0 0 78 16 3162
2017 Ontario (excluding National Capital Region) 27 49 3 15 6 0 0 76 21 105
2017 Quebec (excluding National Capital Region) 33 48 5 9 3 0 2 83 12 60
2017 British Columbia 25 37 13 19 6 0 0 62 25 15
2017 Alberta 0 66 0 34 0 0 0 66 34 12
2017 Outside of Canada 19 53 6 16 6 0 0 72 21 937
2014 National Capital Region 32 47 6 11 3 0 0 80 15 2971
2014 Ontario (excluding National Capital Region) 42 44 3 7 4 0 0 86 11 68
2014 Quebec (excluding National Capital Region) 37 41 4 16 2 0 0 78 18 48
2014 British Columbia 26 47 0 20 7 0 0 74 26 15
2014 Alberta 8 50 9 17 17 0 0 58 34 12
2014 Outside of Canada 28 53 6 11 3 0 0 80 14 926

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 35 36 8 13 8 0 0 71 21 2810
2019 Ontario (excluding National Capital Region) 48 30 4 10 6 1 1 80 16 99
2019 Quebec (excluding National Capital Region) 52 32 2 12 3 0 0 83 14 80
2019 British Columbia 9 26 19 37 9 0 0 35 46 11
2019 Outside of Canada 42 33 6 10 8 0 0 75 19 829
2017 National Capital Region 34 39 8 12 6 0 0 73 19 3162
2017 Ontario (excluding National Capital Region) 41 28 6 13 11 0 0 69 24 105
2017 Quebec (excluding National Capital Region) 35 38 5 13 7 0 2 75 21 60
2017 British Columbia 37 32 6 13 6 0 7 74 20 15
2017 Alberta 9 49 8 25 9 0 0 58 34 12
2017 Outside of Canada 38 37 5 13 6 0 0 75 20 936
2014 National Capital Region 35 38 9 12 6 0 0 73 18 2963
2014 Ontario (excluding National Capital Region) 36 45 4 13 1 0 0 81 14 68
2014 Quebec (excluding National Capital Region) 30 31 19 13 8 0 0 61 20 48
2014 British Columbia 74 7 0 13 7 0 0 80 20 15
2014 Alberta 33 41 9 9 8 0 0 75 17 12
2014 Outside of Canada 46 35 6 8 5 0 0 81 13 924

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 39 38 11 8 4 0 0 77 12 2796
2019 Ontario (excluding National Capital Region) 46 31 11 6 4 3 0 79 10 100
2019 Quebec (excluding National Capital Region) 52 36 4 5 2 0 1 89 7 79
2019 British Columbia 45 18 18 19 0 0 0 63 19 11
2019 Outside of Canada 38 38 12 10 2 0 0 76 12 831
2017 National Capital Region 39 40 9 9 3 0 0 79 12 3156
2017 Ontario (excluding National Capital Region) 38 37 11 11 1 2 0 77 12 104
2017 Quebec (excluding National Capital Region) 42 39 9 5 3 0 2 83 8 60
2017 British Columbia 38 24 19 13 6 0 0 62 19 15
2017 Alberta 0 41 25 34 0 0 0 41 34 12
2017 Outside of Canada 34 45 9 9 3 0 0 79 12 933
2014 National Capital Region 37 40 11 8 3 1 0 78 11 2967
2014 Ontario (excluding National Capital Region) 43 45 6 4 1 0 0 89 6 68
2014 Quebec (excluding National Capital Region) 27 43 17 10 2 0 0 70 13 48
2014 British Columbia 47 40 0 13 0 0 0 87 13 15
2014 Alberta 41 51 9 0 0 0 0 91 0 12
2014 Outside of Canada 40 41 9 7 2 0 0 82 9 924

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 24 6 10 5 0 0 79 14 2809
2019 Ontario (excluding National Capital Region) 64 20 9 5 2 0 0 84 7 100
2019 Quebec (excluding National Capital Region) 60 28 5 3 4 0 0 88 7 78
2019 British Columbia 90 10 0 0 0 0 0 100 0 11
2019 Outside of Canada 54 22 6 13 4 0 1 76 18 828
2017 National Capital Region 51 26 8 10 5 0 0 77 15 3164
2017 Ontario (excluding National Capital Region) 64 23 4 6 3 0 0 87 9 105
2017 Quebec (excluding National Capital Region) 44 25 15 8 6 0 2 70 14 60
2017 British Columbia 81 12 0 0 7 0 0 93 7 15
2017 Alberta 58 34 0 8 0 0 0 92 8 12
2017 Outside of Canada 52 24 6 13 5 0 1 76 18 937
2014 National Capital Region 49 26 7 12 5 0 0 76 17 2963
2014 Ontario (excluding National Capital Region) 63 23 4 7 0 0 1 88 8 68
2014 Quebec (excluding National Capital Region) 41 32 9 10 8 0 0 73 19 48
2014 British Columbia 80 20 0 0 0 0 0 100 0 15
2014 Alberta 58 17 9 0 9 0 8 81 9 12
2014 Outside of Canada 50 23 9 12 6 0 0 73 18 926

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 64 21 6 6 3 0 1 85 9 2811
2019 Ontario (excluding National Capital Region) 73 16 4 7 1 0 0 89 8 99
2019 Quebec (excluding National Capital Region) 70 21 4 3 0 1 1 93 3 80
2019 British Columbia 81 19 0 0 0 0 0 100 0 11
2019 Outside of Canada 56 20 8 9 6 0 2 77 15 832
2017 National Capital Region 62 23 5 6 3 0 1 86 8 3164
2017 Ontario (excluding National Capital Region) 68 19 6 4 2 0 0 88 6 105
2017 Quebec (excluding National Capital Region) 55 31 5 6 2 0 2 87 8 60
2017 British Columbia 94 6 0 0 0 0 0 100 0 15
2017 Alberta 66 17 17 0 0 0 0 83 0 12
2017 Outside of Canada 57 21 8 9 3 0 2 80 12 933
2014 National Capital Region 65 21 5 6 2 0 1 87 8 2970
2014 Ontario (excluding National Capital Region) 69 19 7 0 0 0 4 92 0 68
2014 Quebec (excluding National Capital Region) 73 14 2 6 4 0 0 87 11 48
2014 British Columbia 87 0 7 7 0 0 0 87 7 15
2014 Alberta 49 34 0 0 9 0 8 91 9 12
2014 Outside of Canada 59 21 6 7 5 0 2 81 12 926

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 78 13 3 2 2 0 1 93 4 2802
2019 Ontario (excluding National Capital Region) 81 15 1 0 2 1 0 97 2 99
2019 Quebec (excluding National Capital Region) 83 12 1 1 2 1 0 96 3 79
2019 British Columbia 91 9 0 0 0 0 0 100 0 11
2019 Outside of Canada 73 14 5 3 3 0 1 89 6 825
2017 National Capital Region 75 17 3 3 1 0 0 92 4 3155
2017 Ontario (excluding National Capital Region) 69 21 7 1 3 0 0 89 4 105
2017 Quebec (excluding National Capital Region) 68 21 6 3 0 0 2 90 3 60
2017 British Columbia 88 12 0 0 0 0 0 100 0 15
2017 Alberta 57 17 9 8 0 0 9 81 9 12
2017 Outside of Canada 72 18 4 4 1 0 1 91 5 935
2014 National Capital Region 74 16 4 3 2 0 1 91 5 2967
2014 Ontario (excluding National Capital Region) 78 15 4 0 0 0 3 96 0 68
2014 Quebec (excluding National Capital Region) 79 15 4 2 0 0 0 94 2 48
2014 British Columbia 80 13 0 7 0 0 0 93 7 15
2014 Alberta 66 9 9 9 0 0 8 81 9 12
2014 Outside of Canada 71 17 4 5 2 1 1 89 7 925

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 42 30 18 5 2 3 0 74 7 2815
2019 Ontario (excluding National Capital Region) 58 20 14 3 1 4 0 81 4 99
2019 Quebec (excluding National Capital Region) 56 27 10 4 0 3 0 86 4 80
2019 British Columbia 37 45 0 0 0 18 0 100 0 11
2019 Outside of Canada 33 31 21 8 2 4 1 67 11 835

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 28 46 10 8 4 1 3 77 13 2809
2019 Ontario (excluding National Capital Region) 31 45 9 7 6 0 2 77 14 99
2019 Quebec (excluding National Capital Region) 35 36 18 5 3 2 3 74 8 79
2019 British Columbia 36 28 9 18 9 0 0 64 27 11
2019 Outside of Canada 29 52 8 5 1 0 4 85 7 831

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 47 27 10 3 2 7 4 83 6 2811
2019 Ontario (excluding National Capital Region) 57 21 9 4 2 5 2 84 6 100
2019 Quebec (excluding National Capital Region) 59 26 8 0 0 3 4 91 0 77
2019 British Columbia 53 37 0 0 0 9 0 100 0 11
2019 Outside of Canada 40 34 10 5 1 5 5 82 7 830

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 13 87 2815
2019 Ontario (excluding National Capital Region) 10 90 100
2019 Outside of Canada 14 86 831
2018 National Capital Region 13 87 2589
2018 Ontario (excluding National Capital Region) 14 86 110
2018 Outside of Canada 12 88 808

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 40 60 383
2019 Ontario (excluding National Capital Region) 43 57 10
2019 Outside of Canada 36 64 113
2018 National Capital Region 41 59 346
2018 Ontario (excluding National Capital Region) 45 55 16
2018 Outside of Canada 39 61 98

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 70 30 383
2019 Outside of Canada 67 33 113
2018 National Capital Region 69 31 346
2018 Ontario (excluding National Capital Region) 67 33 16
2018 Outside of Canada 67 33 98

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 6 94 383
2019 Outside of Canada 11 89 113
2018 National Capital Region 9 91 346
2018 Ontario (excluding National Capital Region) 0 100 16
2018 Outside of Canada 8 92 98

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 383
2019 Ontario (excluding National Capital Region) 0 100 10
2019 Outside of Canada 0 100 113
2018 Ontario (excluding National Capital Region) 0 100 16
2018 Outside of Canada 0 100 98

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 5 95 383
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 4 96 346

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 4 96 383
2019 Ontario (excluding National Capital Region) 0 100 10
2019 Outside of Canada 5 95 113
2018 National Capital Region 3 97 346
2018 Ontario (excluding National Capital Region) 0 100 16
2018 Outside of Canada 9 91 98

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 3 97 383
2019 Ontario (excluding National Capital Region) 0 100 10
2019 Outside of Canada 4 96 113
2018 National Capital Region 3 97 346
2018 Ontario (excluding National Capital Region) 0 100 16

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 40 60 379
2019 Outside of Canada 47 53 111
2018 National Capital Region 42 58 346
2018 Ontario (excluding National Capital Region) 37 63 16
2018 Outside of Canada 38 62 96

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 40 60 379
2019 Outside of Canada 40 60 111
2018 National Capital Region 44 56 346
2018 Ontario (excluding National Capital Region) 30 70 16
2018 Outside of Canada 40 60 96

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 49 51 379
2019 Outside of Canada 43 57 111
2018 National Capital Region 45 55 346
2018 Ontario (excluding National Capital Region) 53 47 16
2018 Outside of Canada 45 55 96

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 43 57 379
2019 Ontario (excluding National Capital Region) 45 55 10
2019 Outside of Canada 50 50 111
2018 National Capital Region 46 54 346
2018 Ontario (excluding National Capital Region) 51 49 16
2018 Outside of Canada 43 57 96

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 32 68 379
2019 Outside of Canada 28 72 111
2018 National Capital Region 36 64 346
2018 Ontario (excluding National Capital Region) 42 58 16
2018 Outside of Canada 32 68 96

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 53 47 379
2019 Outside of Canada 55 45 111
2018 National Capital Region 51 49 346
2018 Ontario (excluding National Capital Region) 47 53 16
2018 Outside of Canada 56 44 96

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 28 72 379
2019 Outside of Canada 42 58 111
2018 National Capital Region 33 67 346
2018 Outside of Canada 35 65 96

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Ontario (excluding National Capital Region) 0 100 10
2019 Outside of Canada 0 100 111
2018 National Capital Region 2 98 346
2018 Ontario (excluding National Capital Region) 0 100 16

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 379
2019 Outside of Canada 6 94 111
2018 National Capital Region 10 90 346
2018 Outside of Canada 6 94 96

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 379
2019 Ontario (excluding National Capital Region) 0 100 10
2019 Outside of Canada 19 81 111
2018 National Capital Region 13 87 346
2018 Outside of Canada 16 84 96

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 47 53 379
2019 Outside of Canada 49 51 111
2018 National Capital Region 50 50 346
2018 Ontario (excluding National Capital Region) 36 64 16
2018 Outside of Canada 45 55 96

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 24 76 379
2019 Outside of Canada 25 75 111
2018 National Capital Region 32 68 346
2018 Outside of Canada 31 69 96

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 15 85 379
2019 Ontario (excluding National Capital Region) 0 100 10
2019 Outside of Canada 17 83 111
2018 National Capital Region 12 88 346
2018 Outside of Canada 7 93 96

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 51 49 379
2019 Outside of Canada 48 52 111
2018 National Capital Region 56 44 346
2018 Ontario (excluding National Capital Region) 46 54 16
2018 Outside of Canada 52 48 98

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 26 74 379
2019 Outside of Canada 29 71 111
2018 National Capital Region 32 68 346
2018 Outside of Canada 31 69 98

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 379
2019 Outside of Canada 23 77 111
2018 National Capital Region 13 87 346
2018 Outside of Canada 22 78 98

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 15 85 379
2019 Outside of Canada 7 93 111
2018 National Capital Region 13 87 346
2018 Outside of Canada 7 93 98

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 379
2019 Outside of Canada 11 89 111
2018 National Capital Region 10 90 346
2018 Outside of Canada 11 89 98

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 5 95 379
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 5 95 346

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 379
2019 Outside of Canada 12 88 111
2018 National Capital Region 16 84 346
2018 Outside of Canada 10 90 98

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 13 87 379
2019 Outside of Canada 22 78 111
2018 National Capital Region 14 86 346
2018 Outside of Canada 17 83 98

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 27 73 379
2019 Outside of Canada 22 78 111
2018 National Capital Region 22 78 346
2018 Ontario (excluding National Capital Region) 30 70 16
2018 Outside of Canada 26 74 98

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 7 93 361
2018 National Capital Region 11 89 329

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 23 77 361
2018 National Capital Region 19 81 329
2018 Outside of Canada 17 83 93

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 7 93 361
2018 National Capital Region 9 91 329
2018 Outside of Canada 7 93 93

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 6 94 361
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 8 92 329
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 7 93 93

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 9 91 361
2018 National Capital Region 9 91 329
2018 Outside of Canada 10 90 93

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 361
2018 National Capital Region 15 85 329
2018 Outside of Canada 9 91 93

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 14 86 361
2018 National Capital Region 15 85 329
2018 Outside of Canada 8 92 93

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 13 87 361
2018 National Capital Region 9 91 329
2018 Outside of Canada 12 88 93

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 361
2018 National Capital Region 11 89 329
2018 Outside of Canada 10 90 93

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 38 62 361
2018 National Capital Region 31 69 329
2018 Outside of Canada 38 62 93

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 13 87 361
2018 National Capital Region 12 88 329
2018 Outside of Canada 10 90 93

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 51 49 361
2018 National Capital Region 51 49 329
2018 Ontario (excluding National Capital Region) 34 66 14
2018 Outside of Canada 50 50 93

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 3 97 361
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 2 98 329
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 5 95 93

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 55 45 361
2019 Ontario (excluding National Capital Region) 56 44 10
2018 National Capital Region 55 45 329
2018 Ontario (excluding National Capital Region) 48 52 14
2018 Outside of Canada 55 45 93

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 4 96 361
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 3 97 329
2018 Ontario (excluding National Capital Region) 0 100 14

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 361
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 11 89 329
2018 Outside of Canada 14 86 93

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 17 83 2808
2019 Ontario (excluding National Capital Region) 16 84 100
2019 Quebec (excluding National Capital Region) 12 88 79
2019 Outside of Canada 21 79 832

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 11 15 20 9 8 30 7 40 27 2816
2019 Ontario (excluding National Capital Region) 22 17 19 10 6 19 7 53 21 100
2019 Quebec (excluding National Capital Region) 21 14 17 5 4 26 13 58 15 80
2019 British Columbia 18 9 9 9 0 45 10 60 21 11
2019 Outside of Canada 10 23 19 13 10 21 4 44 30 831
2018 National Capital Region 9 16 22 9 8 29 6 39 27 2585
2018 Ontario (excluding National Capital Region) 20 11 19 12 8 22 8 44 29 109
2018 Quebec (excluding National Capital Region) 27 26 9 3 3 30 2 79 8 69
2018 British Columbia 23 12 24 11 6 18 6 46 22 17
2018 Alberta 0 31 25 17 18 8 0 34 38 12
2018 Outside of Canada 11 22 19 12 10 22 4 45 29 797
2017 National Capital Region 10 14 18 8 8 31 11 41 27 3159
2017 Ontario (excluding National Capital Region) 15 14 14 7 13 26 10 46 32 105
2017 Quebec (excluding National Capital Region) 16 18 19 3 10 23 12 51 20 60
2017 British Columbia 12 0 20 18 18 25 7 17 54 15
2017 Alberta 8 24 8 17 18 16 9 43 47 12
2017 Outside of Canada 11 22 21 9 9 22 7 45 26 937
2014 National Capital Region 9 14 22 7 7 32 9 39 25 2968
2014 Ontario (excluding National Capital Region) 15 24 12 4 8 24 12 62 20 68
2014 Quebec (excluding National Capital Region) 9 14 16 6 13 35 6 40 33 48
2014 British Columbia 8 40 27 13 0 13 0 54 15 15
2014 Alberta 0 16 9 33 9 17 17 24 63 12
2014 Outside of Canada 12 22 19 9 7 25 6 49 24 926

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 20 30 19 10 6 14 1 59 19 2814
2019 Ontario (excluding National Capital Region) 36 29 16 5 4 9 1 73 10 100
2019 Quebec (excluding National Capital Region) 37 20 20 5 0 8 10 70 6 80
2019 British Columbia 35 19 9 9 0 18 10 75 13 11
2019 Outside of Canada 17 37 21 12 7 7 0 58 20 832
2018 National Capital Region 17 28 24 9 7 13 1 53 19 2589
2018 Ontario (excluding National Capital Region) 22 25 18 8 9 16 2 57 21 107
2018 Quebec (excluding National Capital Region) 33 37 14 1 1 13 1 81 3 69
2018 British Columbia 30 17 29 6 6 12 0 54 13 17
2018 Alberta 8 31 0 34 18 8 0 43 57 12
2018 Outside of Canada 20 30 21 12 6 9 1 56 21 798
2017 National Capital Region 17 27 21 8 6 18 3 55 19 3159
2017 Ontario (excluding National Capital Region) 20 21 18 8 10 19 3 53 23 104
2017 Quebec (excluding National Capital Region) 26 19 25 6 7 14 3 55 15 60
2017 British Columbia 12 14 12 18 18 25 0 34 49 15
2017 Alberta 8 42 32 0 18 0 0 50 18 12
2017 Outside of Canada 19 32 21 11 6 10 1 58 19 937
2014 National Capital Region 14 25 24 8 6 21 2 51 19 2965
2014 Ontario (excluding National Capital Region) 23 23 16 9 4 16 9 62 17 68
2014 Quebec (excluding National Capital Region) 15 21 27 4 11 22 0 46 20 48
2014 British Columbia 14 33 13 33 0 7 0 50 35 15
2014 Alberta 9 32 17 17 9 9 9 49 30 12
2014 Outside of Canada 18 35 21 8 5 11 1 61 15 926

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 9 91 2808
2019 Ontario (excluding National Capital Region) 9 91 100
2019 Quebec (excluding National Capital Region) 6 94 80
2019 British Columbia 0 100 11
2019 Outside of Canada 9 91 830
2018 National Capital Region 9 91 2583
2018 Ontario (excluding National Capital Region) 12 88 110
2018 Outside of Canada 9 91 798

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 38 62 269
2019 Outside of Canada 38 62 74
2018 National Capital Region 33 67 234
2018 Outside of Canada 33 67 73

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 78 22 269
2019 Outside of Canada 72 28 74
2018 National Capital Region 82 18 234
2018 Outside of Canada 70 30 73

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 5 95 269
2019 Outside of Canada 11 89 74
2018 National Capital Region 3 97 234
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 9 91 73

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 269
2019 Outside of Canada 0 100 74
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 0 100 73

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 9 91 269
2018 National Capital Region 5 95 234
2018 Outside of Canada 8 92 73

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 6 94 269
2019 Outside of Canada 13 87 74
2018 National Capital Region 3 97 234
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 15 85 73

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 269
2019 Outside of Canada 12 88 74
2018 National Capital Region 10 90 234
2018 Outside of Canada 15 85 73

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 21 79 267
2019 Outside of Canada 18 82 74
2018 National Capital Region 20 80 233
2018 Outside of Canada 17 83 71

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 22 78 267
2019 Outside of Canada 17 83 74
2018 National Capital Region 21 79 233
2018 Outside of Canada 15 85 71

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 267
2019 Outside of Canada 15 85 74
2018 National Capital Region 10 90 233

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 5 95 267
2018 National Capital Region 7 93 233
2018 Ontario (excluding National Capital Region) 0 100 14

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 35 65 267
2019 Outside of Canada 22 78 74
2018 National Capital Region 34 66 233
2018 Ontario (excluding National Capital Region) 48 52 14
2018 Outside of Canada 18 82 71

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 38 62 267
2019 Outside of Canada 51 49 74
2018 National Capital Region 37 63 233
2018 Outside of Canada 50 50 71

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 4 96 267
2018 National Capital Region 3 97 233
2018 Ontario (excluding National Capital Region) 0 100 14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 2 98 267
2018 Ontario (excluding National Capital Region) 0 100 14

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 267
2019 Outside of Canada 11 89 74
2018 National Capital Region 9 91 233
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 20 80 71

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 16 84 267
2019 Outside of Canada 23 77 74
2018 National Capital Region 17 83 233
2018 Outside of Canada 18 82 71

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 267
2019 Outside of Canada 0 100 74
2018 National Capital Region 0 100 233
2018 Ontario (excluding National Capital Region) 0 100 14

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 14 86 267
2019 Outside of Canada 10 90 74
2018 National Capital Region 11 89 233

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 267
2019 Outside of Canada 0 100 74
2018 National Capital Region 0 100 233
2018 Ontario (excluding National Capital Region) 0 100 14
2018 Outside of Canada 0 100 71

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 16 84 267
2019 Outside of Canada 7 93 74
2018 National Capital Region 22 78 233
2018 Outside of Canada 15 85 71

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 26 74 266
2019 Outside of Canada 20 80 71
2018 National Capital Region 29 71 234
2018 Ontario (excluding National Capital Region) 43 57 14
2018 Outside of Canada 23 77 73

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 266
2019 Outside of Canada 16 84 71
2018 National Capital Region 13 87 234
2018 Outside of Canada 17 83 73

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 9 91 266
2018 National Capital Region 11 89 234
2018 Outside of Canada 17 83 73

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 266
2018 National Capital Region 13 87 234
2018 Outside of Canada 8 92 73

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 4 96 266
2018 National Capital Region 5 95 234

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 4 96 266
2018 National Capital Region 5 95 234

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 6 94 266
2019 Outside of Canada 11 89 71
2018 National Capital Region 6 94 234
2018 Outside of Canada 7 93 73

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 266
2019 Outside of Canada 7 93 71
2018 National Capital Region 9 91 234

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 56 44 266
2019 Outside of Canada 59 41 71
2018 National Capital Region 53 47 234
2018 Ontario (excluding National Capital Region) 43 57 14
2018 Outside of Canada 50 50 73

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 5 95 238
2018 National Capital Region 3 97 224

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 18 82 238
2018 National Capital Region 13 87 224
2018 Outside of Canada 17 83 69

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 100 11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 3 97 238
2018 Ontario (excluding National Capital Region) 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 3 97 238
2018 Ontario (excluding National Capital Region) 0 100 11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 3 97 238
2018 National Capital Region 3 97 224
2018 Outside of Canada 0 100 69

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 7 93 238
2018 National Capital Region 9 91 224

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 238
2018 National Capital Region 13 87 224
2018 Outside of Canada 11 89 69

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 6 94 238
2018 National Capital Region 6 94 224
2018 Outside of Canada 10 90 69

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 24 76 238
2018 National Capital Region 29 71 224
2018 Outside of Canada 32 68 69

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 7 93 238
2018 National Capital Region 11 89 224
2018 Outside of Canada 10 90 69

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 45 55 238
2018 National Capital Region 47 53 224
2018 Outside of Canada 53 47 69

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Ontario (excluding National Capital Region) 0 100 11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 70 30 238
2018 National Capital Region 67 33 224
2018 Ontario (excluding National Capital Region) 55 45 11
2018 Outside of Canada 60 40 69

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 3 97 238
2018 National Capital Region 4 96 224
2018 Ontario (excluding National Capital Region) 0 100 11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 14 86 238
2018 National Capital Region 12 88 224
2018 Ontario (excluding National Capital Region) 0 100 11
2018 Outside of Canada 14 86 69

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 2811
2019 Ontario (excluding National Capital Region) 9 91 100
2019 Quebec (excluding National Capital Region) 10 90 79
2019 British Columbia 0 100 11
2019 Outside of Canada 10 90 829

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 12 14 21 6 4 35 6 45 18 2810
2019 Ontario (excluding National Capital Region) 20 19 16 7 5 23 9 58 18 100
2019 Quebec (excluding National Capital Region) 22 15 15 0 2 30 15 69 4 80
2019 British Columbia 19 18 9 0 0 45 10 81 0 11
2019 Outside of Canada 11 25 21 8 5 27 3 51 19 832
2018 National Capital Region 10 16 25 5 5 34 5 43 16 2579
2018 Ontario (excluding National Capital Region) 25 14 18 6 7 26 5 56 19 110
2018 Quebec (excluding National Capital Region) 23 24 15 1 2 30 4 71 6 68
2018 British Columbia 24 6 35 0 6 30 0 42 8 17
2018 Alberta 0 49 17 8 9 17 0 59 21 12
2018 Outside of Canada 12 25 22 7 5 27 3 53 16 805
2017 National Capital Region 11 15 20 4 4 39 8 48 15 3161
2017 Ontario (excluding National Capital Region) 15 18 18 4 6 27 12 54 16 104
2017 Quebec (excluding National Capital Region) 20 10 24 5 5 25 12 47 15 60
2017 British Columbia 12 7 26 6 6 44 0 33 21 15
2017 Alberta 0 32 26 9 17 16 0 38 31 12
2017 Outside of Canada 11 22 19 5 4 32 6 55 14 937
2014 National Capital Region 10 14 22 4 3 40 7 45 13 2969
2014 Ontario (excluding National Capital Region) 15 14 20 6 0 34 11 53 10 68
2014 Quebec (excluding National Capital Region) 6 19 26 2 9 25 13 41 17 48
2014 British Columbia 0 33 33 7 0 20 8 45 9 15
2014 Alberta 0 32 17 17 0 17 17 49 26 12
2014 Outside of Canada 12 22 17 3 3 37 5 60 11 926

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 23 30 19 6 4 17 1 64 13 2807
2019 Ontario (excluding National Capital Region) 38 21 19 6 2 12 1 68 10 98
2019 Quebec (excluding National Capital Region) 40 22 13 2 0 14 9 80 3 79
2019 British Columbia 36 18 0 0 0 36 10 100 0 11
2019 Outside of Canada 22 38 20 7 4 9 0 65 13 834
2018 National Capital Region 19 29 24 6 5 16 1 58 13 2577
2018 Ontario (excluding National Capital Region) 28 22 18 7 7 16 2 61 17 110
2018 Quebec (excluding National Capital Region) 33 29 20 1 2 12 3 72 5 68
2018 British Columbia 30 18 41 0 6 6 0 51 6 17
2018 Alberta 0 52 22 8 9 8 0 57 19 12
2018 Outside of Canada 21 37 18 8 4 10 1 66 14 806
2017 National Capital Region 19 30 19 4 4 21 3 64 11 3158
2017 Ontario (excluding National Capital Region) 25 22 17 6 6 20 4 62 16 105
2017 Quebec (excluding National Capital Region) 22 24 24 5 5 14 6 58 12 59
2017 British Columbia 12 45 13 6 6 19 0 70 14 15
2017 Alberta 17 36 18 10 10 9 0 58 22 11
2017 Outside of Canada 22 39 17 6 2 12 1 70 10 937
2014 National Capital Region 18 26 22 4 3 25 2 60 10 2965
2014 Ontario (excluding National Capital Region) 25 27 15 6 0 21 6 72 8 68
2014 Quebec (excluding National Capital Region) 12 24 22 4 8 25 4 51 18 48
2014 British Columbia 14 33 20 20 0 13 0 54 23 15
2014 Alberta 8 24 34 9 0 17 9 43 11 12
2014 Outside of Canada 23 37 17 4 2 15 1 72 8 924

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 17 83 2816
2019 Ontario (excluding National Capital Region) 19 81 100
2019 Quebec (excluding National Capital Region) 13 87 79
2019 British Columbia 9 91 11
2019 Outside of Canada 10 90 833
2017 National Capital Region 16 84 3154
2017 Ontario (excluding National Capital Region) 23 77 104
2017 Quebec (excluding National Capital Region) 14 86 60
2017 Outside of Canada 9 91 933
2014 National Capital Region 13 87 2962
2014 Ontario (excluding National Capital Region) 23 77 68
2014 Quebec (excluding National Capital Region) 18 82 48
2014 Outside of Canada 7 93 923

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 76 24 473
2019 Ontario (excluding National Capital Region) 62 38 17
2019 Quebec (excluding National Capital Region) 78 22 11
2019 Outside of Canada 69 31 84
2017 National Capital Region 71 29 501
2017 Ontario (excluding National Capital Region) 75 25 24
2017 Outside of Canada 76 24 87
2014 National Capital Region 73 27 377
2014 Ontario (excluding National Capital Region) 63 37 16
2014 Outside of Canada 63 37 66

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 47 31 5 13 3 0 1 79 16 354
2019 Ontario (excluding National Capital Region) 48 43 9 0 0 0 0 91 0 12
2019 Outside of Canada 40 35 9 8 3 0 4 78 12 58
2017 National Capital Region 43 38 6 8 4 1 1 82 12 356
2017 Ontario (excluding National Capital Region) 32 57 6 0 5 0 0 89 5 18
2017 Outside of Canada 43 36 9 5 7 0 0 79 12 64
2014 National Capital Region 47 34 7 8 2 0 1 83 10 275
2014 Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2014 Outside of Canada 46 39 7 7 0 0 2 86 7 42
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 59 24 9 4 4 1 0 84 7 2812
2019 Ontario (excluding National Capital Region) 63 24 8 2 2 1 0 88 4 100
2019 Quebec (excluding National Capital Region) 57 28 8 2 2 2 1 88 4 80
2019 British Columbia 73 9 0 19 0 0 0 81 19 11
2019 Outside of Canada 49 26 10 6 7 1 0 76 14 835
2018 National Capital Region 53 26 10 5 5 1 0 80 10 2558
2018 Ontario (excluding National Capital Region) 60 21 3 6 7 1 1 84 14 107
2018 Quebec (excluding National Capital Region) 52 33 7 1 6 0 0 85 8 68
2018 British Columbia 70 30 0 0 0 0 0 100 0 17
2018 Alberta 60 22 9 0 9 0 0 82 9 12
2018 Outside of Canada 45 31 9 7 7 2 0 77 14 801
2017 National Capital Region 53 26 10 4 4 2 0 81 9 3166
2017 Ontario (excluding National Capital Region) 50 32 8 2 6 3 0 85 8 104
2017 Quebec (excluding National Capital Region) 40 34 8 8 8 0 2 75 17 60
2017 British Columbia 82 12 0 7 0 0 0 93 7 15
2017 Alberta 50 25 25 0 0 0 0 75 0 12
2017 Outside of Canada 46 31 10 5 6 2 1 78 11 934

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 45 16 15 5 3 2 63 21 857
2019 Ontario (excluding National Capital Region) 23 40 12 12 0 5 7 72 14 17
2019 Outside of Canada 10 42 17 19 7 3 2 55 27 592

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 20 41 18 12 5 3 0 63 18 2810
2019 Ontario (excluding National Capital Region) 22 37 23 9 2 6 0 63 12 100
2019 Quebec (excluding National Capital Region) 36 27 16 14 2 3 1 66 17 78
2019 British Columbia 9 55 26 9 0 0 0 64 9 11
2019 Outside of Canada 15 46 18 13 6 2 0 62 19 828
2018 National Capital Region 18 40 21 11 6 3 0 60 18 2585
2018 Ontario (excluding National Capital Region) 20 38 25 9 7 1 0 58 17 109
2018 Quebec (excluding National Capital Region) 31 27 21 10 5 6 0 62 15 67
2018 British Columbia 6 46 36 6 0 6 0 55 6 17
2018 Alberta 0 56 17 27 0 0 0 56 27 12
2018 Outside of Canada 19 44 17 12 5 3 0 65 18 802
2017 National Capital Region 14 36 20 12 9 8 0 55 23 3156
2017 Ontario (excluding National Capital Region) 18 36 15 21 6 5 0 57 27 105
2017 Quebec (excluding National Capital Region) 7 17 25 11 12 21 8 33 31 60
2017 British Columbia 12 31 27 12 18 0 0 43 30 15
2017 Alberta 24 25 26 17 8 0 0 49 25 12
2017 Outside of Canada 13 42 18 15 8 5 0 58 23 937

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 31 21 17 11 2 0 50 29 2812
2019 Ontario (excluding National Capital Region) 33 25 22 11 6 5 0 60 17 99
2019 Quebec (excluding National Capital Region) 37 30 16 8 3 3 3 71 12 79
2019 British Columbia 30 50 9 0 10 0 0 80 10 10
2019 Outside of Canada 12 32 20 22 13 1 0 44 36 834
2018 National Capital Region 14 33 23 17 10 2 0 48 28 2586
2018 Ontario (excluding National Capital Region) 23 33 13 21 9 0 1 56 31 110
2018 Quebec (excluding National Capital Region) 30 40 17 5 3 5 0 73 9 67
2018 British Columbia 36 35 18 6 6 0 0 71 11 17
2018 Alberta 0 25 39 27 9 0 0 25 36 12
2018 Outside of Canada 14 34 18 21 12 1 0 48 33 808
2017 National Capital Region 11 35 21 19 11 3 0 47 31 3162
2017 Ontario (excluding National Capital Region) 17 33 16 22 10 1 1 51 32 104
2017 Quebec (excluding National Capital Region) 14 31 37 7 10 0 2 46 17 60
2017 British Columbia 0 36 32 7 18 0 7 39 27 15
2017 Alberta 0 33 0 42 25 0 0 33 67 12
2017 Outside of Canada 11 35 20 21 11 2 0 47 33 934

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 21 26 24 13 16 0 1 47 29 2810
2019 Ontario (excluding National Capital Region) 19 29 16 12 21 0 2 49 34 98
2019 Quebec (excluding National Capital Region) 29 23 26 11 6 0 5 55 18 78
2019 British Columbia 17 9 55 19 0 0 0 26 19 11
2019 Outside of Canada 23 28 24 13 12 0 1 51 25 832
2018 National Capital Region 18 23 24 15 19 0 1 41 34 2586
2018 Ontario (excluding National Capital Region) 20 25 23 16 11 0 4 47 29 110
2018 Quebec (excluding National Capital Region) 33 17 34 4 11 0 1 51 15 69
2018 British Columbia 6 29 18 30 17 0 0 35 47 17
2018 Alberta 0 0 22 43 35 0 0 0 78 12
2018 Outside of Canada 21 26 23 14 16 0 0 46 30 809
2017 National Capital Region 16 21 20 16 24 0 2 38 41 3156
2017 Ontario (excluding National Capital Region) 17 16 18 11 31 0 7 36 45 102
2017 Quebec (excluding National Capital Region) 20 17 21 20 18 0 5 38 40 60
2017 British Columbia 6 35 20 33 6 0 0 41 39 14
2017 Alberta 0 24 33 0 43 0 0 24 43 12
2017 Outside of Canada 22 28 23 13 12 0 2 51 26 936

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 27 27 17 12 0 0 43 29 2808
2019 Ontario (excluding National Capital Region) 29 29 20 13 7 1 1 59 20 99
2019 Quebec (excluding National Capital Region) 22 27 35 12 2 0 2 50 15 80
2019 British Columbia 9 18 46 27 0 0 0 27 27 11
2019 Outside of Canada 7 16 29 24 23 0 0 23 47 832
2018 National Capital Region 12 24 30 21 14 0 0 35 35 2580
2018 Ontario (excluding National Capital Region) 17 24 27 20 10 0 2 42 30 109
2018 Quebec (excluding National Capital Region) 18 26 25 17 13 0 1 44 30 69
2018 British Columbia 11 23 48 6 11 0 0 35 17 17
2018 Alberta 0 40 26 17 18 0 0 40 35 12
2018 Outside of Canada 5 19 31 26 18 0 0 25 44 808
2017 National Capital Region 12 23 30 20 14 0 1 36 34 3159
2017 Ontario (excluding National Capital Region) 11 22 31 14 21 0 0 33 36 103
2017 Quebec (excluding National Capital Region) 15 25 27 15 11 0 7 43 28 60
2017 British Columbia 12 33 44 6 6 0 0 45 12 15
2017 Alberta 8 24 43 17 8 0 0 32 25 12
2017 Outside of Canada 8 20 30 24 18 0 0 28 42 935

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 19 29 26 15 10 0 1 48 26 2797
2019 Ontario (excluding National Capital Region) 34 27 24 10 4 1 0 62 14 97
2019 Quebec (excluding National Capital Region) 29 27 27 7 5 0 5 60 12 80
2019 British Columbia 9 37 45 9 0 0 0 46 9 11
2019 Outside of Canada 10 27 29 22 11 0 0 37 33 826
2018 National Capital Region 14 25 28 20 13 0 1 39 32 2569
2018 Ontario (excluding National Capital Region) 24 28 19 18 8 0 3 53 27 110
2018 Quebec (excluding National Capital Region) 22 21 27 18 7 0 5 46 26 69
2018 British Columbia 18 35 36 11 0 0 0 53 11 17
2018 Alberta 9 23 17 25 26 0 0 32 51 12
2018 Outside of Canada 8 28 32 21 10 0 1 36 31 805
2017 National Capital Region 14 26 26 19 13 0 2 41 32 3156
2017 Ontario (excluding National Capital Region) 11 26 23 23 14 0 2 38 38 103
2017 Quebec (excluding National Capital Region) 18 24 25 15 10 0 8 45 27 60
2017 British Columbia 13 57 24 0 6 0 0 70 6 15
2017 Alberta 0 8 43 33 16 0 0 8 49 12
2017 Outside of Canada 11 28 29 20 11 0 1 40 31 937

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 24 23 19 16 0 1 41 35 2797
2019 Ontario (excluding National Capital Region) 30 23 19 17 7 1 2 55 25 98
2019 Quebec (excluding National Capital Region) 19 25 31 12 10 1 3 46 22 80
2019 British Columbia 44 38 0 18 0 0 0 82 18 11
2019 Outside of Canada 12 21 27 20 19 0 1 33 39 826
2018 National Capital Region 14 22 27 19 18 0 1 36 37 2573
2018 Ontario (excluding National Capital Region) 14 22 23 22 13 1 5 38 38 110
2018 Quebec (excluding National Capital Region) 14 22 23 19 16 1 5 38 37 68
2018 British Columbia 29 36 24 11 0 0 0 65 11 17
2018 Alberta 9 31 25 26 9 0 0 40 35 12
2018 Outside of Canada 9 24 28 22 16 1 0 33 39 807
2017 National Capital Region 13 22 24 21 18 1 2 36 40 3156
2017 Ontario (excluding National Capital Region) 13 25 22 17 21 0 2 39 39 103
2017 Quebec (excluding National Capital Region) 17 15 25 24 14 0 5 33 40 60
2017 British Columbia 19 38 25 6 6 6 0 61 13 15
2017 Alberta 0 32 25 17 26 0 0 32 43 12
2017 Outside of Canada 12 23 27 20 16 0 1 35 37 934

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 35 28 18 9 7 0 3 65 16 2800
2019 Ontario (excluding National Capital Region) 49 30 13 4 3 0 2 80 6 100
2019 Quebec (excluding National Capital Region) 54 21 12 8 1 1 3 78 10 78
2019 British Columbia 36 47 0 18 0 0 0 82 18 11
2019 Outside of Canada 13 26 24 20 16 0 1 39 37 827
2018 National Capital Region 32 26 19 11 8 0 3 61 19 2567
2018 Ontario (excluding National Capital Region) 37 22 16 12 7 1 5 63 20 108
2018 Quebec (excluding National Capital Region) 38 22 25 5 4 0 6 64 10 69
2018 British Columbia 23 48 24 6 0 0 0 71 6 17
2018 Alberta 27 48 17 9 0 0 0 75 9 12
2018 Outside of Canada 13 26 27 19 13 1 0 40 33 803
2017 National Capital Region 30 26 19 11 8 1 6 60 19 3151
2017 Ontario (excluding National Capital Region) 25 26 19 15 9 3 3 53 26 104
2017 Quebec (excluding National Capital Region) 35 24 6 9 3 2 21 76 16 59
2017 British Columbia 30 26 25 6 6 0 7 60 13 15
2017 Alberta 26 58 8 0 8 0 0 84 8 12
2017 Outside of Canada 16 28 23 18 14 0 1 44 32 935

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 29 21 13 10 0 1 55 23 2809
2019 Ontario (excluding National Capital Region) 29 38 16 8 8 0 1 67 16 100
2019 Quebec (excluding National Capital Region) 34 22 27 8 2 1 5 60 11 78
2019 British Columbia 17 65 9 9 0 0 0 82 9 11
2019 Outside of Canada 12 19 29 20 19 0 0 32 39 829
2018 National Capital Region 23 26 25 13 13 0 0 49 26 2586
2018 Ontario (excluding National Capital Region) 24 25 21 14 11 1 4 52 26 109
2018 Quebec (excluding National Capital Region) 26 33 14 11 9 0 6 63 22 69
2018 British Columbia 17 36 36 6 6 0 0 53 11 17
2018 Alberta 35 13 25 18 9 0 0 49 27 12
2018 Outside of Canada 11 22 27 23 17 1 0 33 40 807
2017 National Capital Region 22 27 24 15 11 0 1 50 26 3155
2017 Ontario (excluding National Capital Region) 18 25 26 16 13 0 2 44 30 104
2017 Quebec (excluding National Capital Region) 29 30 21 3 9 2 7 64 13 60
2017 British Columbia 24 33 37 0 6 0 0 57 6 15
2017 Alberta 18 36 27 18 0 0 0 54 18 11
2017 Outside of Canada 11 26 28 21 13 0 0 37 34 935

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 24 35 23 11 6 1 1 60 17 2795
2019 Ontario (excluding National Capital Region) 26 37 24 5 8 1 0 63 13 98
2019 Quebec (excluding National Capital Region) 37 28 18 8 2 1 6 69 11 79
2019 British Columbia 44 38 9 9 0 0 0 82 9 11
2019 Outside of Canada 18 38 26 12 5 0 1 56 17 829
2018 National Capital Region 19 35 26 13 6 1 1 55 19 2578
2018 Ontario (excluding National Capital Region) 22 33 23 8 9 0 5 58 17 110
2018 Quebec (excluding National Capital Region) 28 23 32 8 5 0 3 53 14 68
2018 British Columbia 35 18 42 0 6 0 0 53 6 17
2018 Alberta 0 34 40 17 9 0 0 34 26 12
2018 Outside of Canada 16 38 27 11 6 1 0 55 18 807
2017 National Capital Region 22 32 24 13 7 1 1 55 20 3153
2017 Ontario (excluding National Capital Region) 18 29 26 18 5 2 2 49 24 102
2017 Quebec (excluding National Capital Region) 22 29 24 9 9 0 7 55 20 60
2017 British Columbia 32 37 13 12 0 0 6 74 13 15
2017 Alberta 9 32 34 8 17 0 0 41 25 12
2017 Outside of Canada 19 35 26 12 6 0 0 55 18 934

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 21 32 26 12 8 0 1 54 20 2794
2019 Ontario (excluding National Capital Region) 29 35 23 9 4 1 0 64 13 99
2019 Quebec (excluding National Capital Region) 36 24 20 9 3 2 5 65 13 80
2019 British Columbia 17 74 9 0 0 0 0 91 0 11
2019 Outside of Canada 16 35 28 15 5 0 0 52 20 826
2018 National Capital Region 17 32 27 17 7 1 1 49 24 2577
2018 Ontario (excluding National Capital Region) 17 30 28 14 7 0 4 49 21 109
2018 Quebec (excluding National Capital Region) 31 16 32 11 6 0 3 49 18 68
2018 British Columbia 35 35 18 6 6 0 0 70 12 17
2018 Alberta 0 31 51 18 0 0 0 31 18 12
2018 Outside of Canada 14 38 27 13 7 1 0 52 20 807
2017 National Capital Region 18 31 26 15 9 1 1 49 24 3152
2017 Ontario (excluding National Capital Region) 11 36 26 14 10 0 2 49 25 104
2017 Quebec (excluding National Capital Region) 24 28 29 9 5 0 5 55 14 60
2017 British Columbia 25 50 12 0 6 0 6 80 6 15
2017 Alberta 0 24 51 8 17 0 0 24 25 12
2017 Outside of Canada 15 36 27 15 6 0 0 52 21 934

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 23 31 23 13 8 0 1 55 22 2796
2019 Ontario (excluding National Capital Region) 26 37 19 10 7 1 0 63 17 99
2019 Quebec (excluding National Capital Region) 37 27 20 10 0 1 5 68 11 78
2019 British Columbia 44 19 36 0 0 0 0 64 0 11
2019 Outside of Canada 21 34 26 12 7 0 0 55 19 827
2018 National Capital Region 19 32 25 15 8 0 1 52 23 2573
2018 Ontario (excluding National Capital Region) 21 33 21 16 7 1 2 55 23 110
2018 Quebec (excluding National Capital Region) 24 26 30 11 6 1 1 52 18 69
2018 British Columbia 29 36 30 6 0 0 0 65 6 17
2018 Alberta 0 40 51 9 0 0 0 40 9 12
2018 Outside of Canada 17 38 25 12 7 1 0 56 19 806
2017 National Capital Region 21 31 24 14 8 0 1 54 22 3151
2017 Ontario (excluding National Capital Region) 19 34 22 17 7 0 1 54 24 103
2017 Quebec (excluding National Capital Region) 22 30 24 13 6 0 5 55 20 59
2017 British Columbia 51 32 6 12 0 0 0 82 12 15
2017 Alberta 8 40 26 26 0 0 0 48 26 12
2017 Outside of Canada 21 36 24 13 6 0 1 57 19 935

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 27 17 10 8 1 1 65 18 2787
2019 Ontario (excluding National Capital Region) 37 30 14 12 6 2 0 68 18 99
2019 Quebec (excluding National Capital Region) 39 23 22 9 2 1 4 65 11 78
2019 British Columbia 44 38 0 18 0 0 0 82 18 11
2019 Outside of Canada 24 33 20 12 10 0 1 57 22 828

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 30 31 21 11 6 1 1 61 17 2791
2019 Ontario (excluding National Capital Region) 24 32 35 5 3 0 0 57 8 99
2019 Quebec (excluding National Capital Region) 31 32 20 9 3 1 4 67 13 79
2019 British Columbia 26 28 27 9 9 0 0 55 18 11
2019 Outside of Canada 17 25 27 19 11 0 0 43 30 824
2018 National Capital Region 24 30 25 13 7 1 1 54 20 2564
2018 Ontario (excluding National Capital Region) 23 30 26 13 5 0 3 55 19 110
2018 Quebec (excluding National Capital Region) 25 29 27 7 9 1 1 56 16 69
2018 British Columbia 23 36 23 18 0 0 0 59 18 17
2018 Alberta 9 25 40 9 18 0 0 34 27 12
2018 Outside of Canada 12 28 31 18 10 1 0 41 28 805
2017 National Capital Region 25 31 23 13 6 1 2 57 19 3140
2017 Ontario (excluding National Capital Region) 18 24 26 16 10 1 5 45 28 103
2017 Quebec (excluding National Capital Region) 20 36 29 3 8 0 5 59 11 60
2017 British Columbia 14 49 19 7 6 0 6 67 13 15
2017 Alberta 8 16 16 35 25 0 0 24 60 12
2017 Outside of Canada 16 27 29 18 9 0 1 43 27 934

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 44 26 15 8 5 0 1 71 14 2786
2019 Ontario (excluding National Capital Region) 57 22 9 7 4 1 0 80 11 98
2019 Quebec (excluding National Capital Region) 57 19 13 4 0 1 5 81 4 80
2019 British Columbia 35 18 9 19 9 0 10 59 31 11
2019 Outside of Canada 44 26 16 8 6 0 0 70 14 828
2018 National Capital Region 42 28 16 7 4 0 2 72 12 2561
2018 Ontario (excluding National Capital Region) 49 21 16 7 4 0 3 72 12 110
2018 Quebec (excluding National Capital Region) 55 14 19 2 5 1 4 73 6 68
2018 British Columbia 41 42 6 6 6 0 0 83 12 17
2018 Alberta 17 40 17 8 18 0 0 57 26 12
2018 Outside of Canada 45 27 14 6 6 0 1 73 12 804
2017 National Capital Region 49 24 14 6 4 0 2 75 10 3155
2017 Ontario (excluding National Capital Region) 45 25 15 6 6 1 2 73 12 105
2017 Quebec (excluding National Capital Region) 54 10 20 1 6 0 8 71 8 60
2017 British Columbia 62 12 6 0 6 0 14 86 7 15
2017 Alberta 33 50 9 8 0 0 0 83 8 12
2017 Outside of Canada 47 26 15 7 4 0 1 74 11 935

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 67 13 5 3 3 1 9 88 6 2790
2019 Ontario (excluding National Capital Region) 67 12 7 2 5 2 5 85 7 98
2019 Quebec (excluding National Capital Region) 65 12 9 3 0 1 8 86 4 80
2019 British Columbia 71 9 9 0 0 0 10 90 0 11
2019 Outside of Canada 73 11 4 2 2 1 8 91 4 827
2018 National Capital Region 63 18 7 3 2 1 6 87 5 2570
2018 Ontario (excluding National Capital Region) 59 13 10 5 5 0 7 79 11 110
2018 Quebec (excluding National Capital Region) 62 9 15 4 2 3 6 77 6 69
2018 British Columbia 70 0 18 6 0 0 6 75 6 17
2018 Alberta 60 22 8 9 0 0 0 83 9 12
2018 Outside of Canada 67 16 6 2 2 1 6 90 4 802

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 69 12 7 3 5 1 3 84 9 2800
2019 Ontario (excluding National Capital Region) 72 8 8 4 2 1 5 85 7 100
2019 Quebec (excluding National Capital Region) 64 16 5 3 0 1 12 91 4 79
2019 British Columbia 81 0 9 0 0 0 10 90 0 11
2019 Outside of Canada 67 13 7 6 5 1 1 82 11 827
2018 National Capital Region 64 15 7 4 4 1 5 84 9 2569
2018 Ontario (excluding National Capital Region) 59 10 9 7 6 3 6 76 14 110
2018 Quebec (excluding National Capital Region) 67 12 6 1 3 1 9 89 5 68
2018 British Columbia 77 12 0 0 6 0 6 94 6 17
2018 Alberta 34 48 0 9 9 0 0 82 18 12
2018 Outside of Canada 66 15 8 3 4 1 2 85 7 802
2017 National Capital Region 70 12 6 4 3 1 4 86 8 3155
2017 Ontario (excluding National Capital Region) 58 14 12 6 6 2 3 75 12 105
2017 Quebec (excluding National Capital Region) 61 7 4 6 9 0 11 77 18 60
2017 British Columbia 56 18 18 0 0 0 7 80 0 15
2017 Alberta 58 25 17 0 0 0 0 83 0 12
2017 Outside of Canada 72 13 5 5 2 1 2 87 7 935

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 58 24 11 3 2 0 1 83 6 2789
2019 Ontario (excluding National Capital Region) 60 25 6 6 1 0 1 87 8 98
2019 Quebec (excluding National Capital Region) 58 21 3 4 1 1 12 90 6 79
2019 British Columbia 35 46 9 0 0 0 10 90 0 11
2019 Outside of Canada 43 36 12 5 4 0 1 79 9 826
2018 National Capital Region 54 27 11 4 2 0 2 82 6 2578
2018 Ontario (excluding National Capital Region) 60 21 9 2 5 0 3 83 7 110
2018 Quebec (excluding National Capital Region) 60 21 7 5 2 0 4 85 8 68
2018 British Columbia 43 50 6 0 0 0 0 94 0 16
2018 Alberta 26 17 39 18 0 0 0 43 18 12
2018 Outside of Canada 44 32 14 6 3 1 0 77 9 802
2017 National Capital Region 57 25 9 4 2 0 2 85 6 3154
2017 Ontario (excluding National Capital Region) 56 26 9 7 3 0 0 82 9 105
2017 Quebec (excluding National Capital Region) 47 28 8 6 5 0 7 80 12 60
2017 British Columbia 24 50 12 0 0 0 14 86 0 15
2017 Alberta 24 50 18 8 0 0 0 74 8 12
2017 Outside of Canada 52 27 12 5 3 0 1 81 7 936

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 56 19 10 7 6 0 1 76 13 2775
2019 Ontario (excluding National Capital Region) 60 16 14 7 2 0 1 77 9 99
2019 Quebec (excluding National Capital Region) 59 16 8 4 0 1 12 86 5 78
2019 British Columbia 62 19 0 9 0 0 10 90 10 11
2019 Outside of Canada 47 23 11 9 8 1 1 72 18 818
2018 National Capital Region 51 22 12 8 6 0 2 74 14 2569
2018 Ontario (excluding National Capital Region) 47 27 10 7 5 0 4 77 13 109
2018 Quebec (excluding National Capital Region) 64 15 6 9 3 0 4 82 12 68
2018 British Columbia 56 38 0 0 6 0 0 94 6 16
2018 Alberta 34 34 13 0 18 0 0 69 18 12
2018 Outside of Canada 43 26 15 8 7 0 1 70 15 801
2017 National Capital Region 58 19 10 6 4 0 3 79 11 3150
2017 Ontario (excluding National Capital Region) 54 23 11 5 6 0 2 78 11 105
2017 Quebec (excluding National Capital Region) 45 17 15 5 14 0 5 65 19 60
2017 British Columbia 55 25 0 12 0 0 7 87 13 15
2017 Alberta 57 35 8 0 0 0 0 92 0 12
2017 Outside of Canada 52 24 11 7 5 0 1 76 13 934

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 54 14 6 2 1 0 22 88 4 2783
2019 Ontario (excluding National Capital Region) 64 6 6 4 0 0 20 88 5 98
2019 Quebec (excluding National Capital Region) 52 13 4 0 0 3 28 94 0 78
2019 British Columbia 43 28 0 0 0 0 29 100 0 11
2019 Outside of Canada 39 27 14 6 3 1 10 74 11 819
2018 National Capital Region 50 14 7 2 1 0 26 87 5 2565
2018 Ontario (excluding National Capital Region) 51 10 5 1 2 0 30 88 5 110
2018 Quebec (excluding National Capital Region) 56 6 2 4 0 0 32 91 6 68
2018 British Columbia 50 19 7 0 0 0 25 91 0 16
2018 Alberta 40 17 0 9 0 0 34 86 14 12
2018 Outside of Canada 39 27 14 6 3 0 12 75 9 791
2017 National Capital Region 53 13 5 2 1 0 25 88 5 3151
2017 Ontario (excluding National Capital Region) 63 15 4 1 4 0 13 90 5 104
2017 Quebec (excluding National Capital Region) 48 12 8 2 3 0 28 83 6 60
2017 British Columbia 31 12 7 6 0 0 44 78 11 15
2017 Alberta 33 9 16 0 0 0 42 72 0 12
2017 Outside of Canada 46 26 10 4 1 0 11 82 6 931

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 70 16 6 1 1 0 5 91 2 2786
2019 Ontario (excluding National Capital Region) 71 13 6 5 0 0 5 88 5 100
2019 Quebec (excluding National Capital Region) 69 14 2 0 0 3 12 98 0 79
2019 British Columbia 54 18 19 0 0 0 10 79 0 11
2019 Outside of Canada 61 25 9 2 1 0 2 88 3 825
2018 National Capital Region 65 19 7 2 1 0 7 90 3 2562
2018 Ontario (excluding National Capital Region) 67 12 8 1 3 1 9 87 4 110
2018 Quebec (excluding National Capital Region) 68 20 1 5 0 0 6 94 5 66
2018 British Columbia 44 50 6 0 0 0 0 94 0 16
2018 Alberta 70 22 8 0 0 0 0 92 0 12
2018 Outside of Canada 59 26 9 1 1 1 3 88 2 802
2017 National Capital Region 69 17 5 1 1 1 7 92 2 3141
2017 Ontario (excluding National Capital Region) 64 23 7 1 1 0 4 91 2 105
2017 Quebec (excluding National Capital Region) 64 22 5 0 0 2 8 95 0 60
2017 British Columbia 59 34 7 0 0 0 0 93 0 14
2017 Alberta 48 44 0 8 0 0 0 92 8 12
2017 Outside of Canada 58 26 9 3 0 0 3 87 3 930

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 70 10 5 4 7 0 4 84 11 2795
2019 Ontario (excluding National Capital Region) 64 9 5 11 7 0 4 77 18 97
2019 Quebec (excluding National Capital Region) 59 19 6 4 2 1 9 86 8 79
2019 British Columbia 62 9 9 0 9 0 10 79 10 11
2019 Outside of Canada 85 7 2 2 1 0 3 95 3 824
2018 National Capital Region 66 12 6 4 7 0 5 82 12 2575
2018 Ontario (excluding National Capital Region) 59 12 6 5 9 0 8 78 16 108
2018 Quebec (excluding National Capital Region) 69 15 3 2 5 0 6 90 7 68
2018 British Columbia 56 25 0 6 6 0 6 86 14 16
2018 Alberta 68 9 14 9 0 0 0 77 9 12
2018 Outside of Canada 80 11 3 3 1 0 2 93 4 805
2017 National Capital Region 66 12 5 5 6 1 5 83 12 3158
2017 Ontario (excluding National Capital Region) 57 19 7 6 9 0 3 78 15 105
2017 Quebec (excluding National Capital Region) 61 15 9 3 3 0 8 83 7 60
2017 British Columbia 55 13 19 12 0 0 0 68 12 15
2017 Alberta 58 34 8 0 0 0 0 92 0 12
2017 Outside of Canada 79 11 3 2 1 0 4 94 3 936

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 26 12 4 2 0 2 83 5 2791
2019 Ontario (excluding National Capital Region) 54 27 11 3 3 0 3 83 6 100
2019 Quebec (excluding National Capital Region) 55 24 11 2 1 1 5 84 4 79
2019 British Columbia 43 9 28 9 0 0 10 58 10 11
2019 Outside of Canada 57 28 10 2 2 0 1 86 4 827
2018 National Capital Region 50 27 12 4 2 0 3 80 7 2576
2018 Ontario (excluding National Capital Region) 44 27 15 1 4 0 10 78 5 109
2018 Quebec (excluding National Capital Region) 56 24 4 4 7 0 5 84 11 68
2018 British Columbia 49 38 12 0 0 0 0 88 0 16
2018 Alberta 57 17 18 8 0 0 0 74 8 12
2018 Outside of Canada 55 27 11 4 1 0 1 83 5 804
2017 National Capital Region 54 25 12 4 2 0 4 82 6 3147
2017 Ontario (excluding National Capital Region) 53 25 12 2 1 1 7 84 3 104
2017 Quebec (excluding National Capital Region) 42 35 9 8 2 0 5 81 10 60
2017 British Columbia 69 7 12 6 0 0 6 80 6 15
2017 Alberta 42 41 17 0 0 0 0 83 0 12
2017 Outside of Canada 57 27 10 2 1 0 2 86 3 935

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 12 32 37 15 5 0 0 43 20 2815
2019 Ontario (excluding National Capital Region) 18 34 35 9 3 0 1 53 12 100
2019 Quebec (excluding National Capital Region) 22 37 31 8 0 0 1 60 8 80
2019 British Columbia 28 36 28 9 0 0 0 63 9 11
2019 Outside of Canada 6 23 41 21 8 0 0 29 29 835
2018 National Capital Region 9 29 39 17 5 0 0 38 23 2594
2018 Ontario (excluding National Capital Region) 11 29 37 17 5 0 1 41 22 110
2018 Quebec (excluding National Capital Region) 8 34 38 14 4 0 1 43 19 69
2018 British Columbia 17 30 47 6 0 0 0 47 6 17
2018 Alberta 0 40 34 26 0 0 0 40 26 12
2018 Outside of Canada 6 23 42 22 7 0 0 29 29 811
2017 National Capital Region 8 25 42 17 7 0 0 33 24 3164
2017 Ontario (excluding National Capital Region) 9 21 37 22 10 0 0 31 33 105
2017 Quebec (excluding National Capital Region) 13 23 34 21 3 2 5 39 26 60
2017 British Columbia 0 67 13 20 0 0 0 67 20 14
2017 Alberta 0 33 34 8 17 8 0 36 27 12
2017 Outside of Canada 6 22 46 18 8 0 0 28 26 937

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 10 20 40 22 8 0 0 30 30 2800
2019 Ontario (excluding National Capital Region) 6 11 47 20 15 0 1 36 17 97
2019 Quebec (excluding National Capital Region) 3 15 39 26 14 2 1 41 19 80
2019 British Columbia 0 9 36 28 17 0 10 50 10 11
2019 Outside of Canada 14 23 41 18 4 0 0 22 37 830
2018 National Capital Region 10 23 39 21 7 0 0 28 33 2565
2018 Ontario (excluding National Capital Region) 10 18 35 22 14 0 1 36 29 107
2018 Quebec (excluding National Capital Region) 6 15 43 23 10 0 1 34 22 68
2018 British Columbia 6 6 53 18 17 0 0 35 12 17
2018 Alberta 18 8 39 35 0 0 0 35 26 12
2018 Outside of Canada 10 25 45 16 5 0 0 21 35 800
2017 National Capital Region 9 20 41 20 9 0 0 30 29 3158
2017 Ontario (excluding National Capital Region) 10 20 40 21 6 1 2 27 31 105
2017 Quebec (excluding National Capital Region) 4 18 37 20 13 0 8 37 23 60
2017 British Columbia 0 6 64 30 0 0 0 30 6 15
2017 Alberta 17 17 58 8 0 0 0 8 34 12
2017 Outside of Canada 9 23 41 20 7 0 0 27 32 929
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 20 32 21 12 11 3 1 20 80 2810
2019 Ontario (excluding National Capital Region) 14 33 22 15 13 0 2 15 85 99
2019 Quebec (excluding National Capital Region) 38 23 21 9 2 5 2 41 59 79
2019 British Columbia 18 17 38 9 18 0 0 18 82 11
2019 Outside of Canada 17 32 23 13 11 4 1 18 82 833
2018 National Capital Region 24 25 21 13 14 2 1 25 75 2589
2018 Ontario (excluding National Capital Region) 26 25 22 11 12 2 1 27 73 108
2018 Quebec (excluding National Capital Region) 32 17 26 9 13 1 2 33 67 69
2018 British Columbia 11 30 18 12 18 6 6 13 87 17
2018 Alberta 9 13 34 35 0 8 0 10 90 12
2018 Outside of Canada 21 28 21 14 12 3 1 22 78 767
2017 National Capital Region 22 22 21 14 18 3 1 23 77 3163
2017 Ontario (excluding National Capital Region) 22 24 20 17 15 3 0 22 78 104
2017 Quebec (excluding National Capital Region) 25 27 21 6 16 4 2 26 74 60
2017 British Columbia 12 14 18 50 6 0 0 12 88 15
2017 Alberta 0 8 49 9 18 16 0 0 100 12
2017 Outside of Canada 22 25 21 13 12 5 2 24 76 936

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 60 40 2185
2019 Ontario (excluding National Capital Region) 60 40 83
2019 Quebec (excluding National Capital Region) 49 51 45
2019 Outside of Canada 54 46 649

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 38 62 2158
2019 Ontario (excluding National Capital Region) 43 57 82
2019 Quebec (excluding National Capital Region) 50 50 45
2019 Outside of Canada 39 61 643
2018 National Capital Region 30 70 1901
2018 Ontario (excluding National Capital Region) 26 74 76
2018 Quebec (excluding National Capital Region) 29 71 46
2018 British Columbia 54 46 13
2018 Alberta 26 74 10
2018 Outside of Canada 31 69 566

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 39 16 15 10 10 1 9 62 22 2782
2019 Ontario (excluding National Capital Region) 45 16 11 13 6 1 8 67 21 98
2019 Quebec (excluding National Capital Region) 45 21 9 5 7 4 9 76 13 79
2019 British Columbia 60 20 20 0 0 0 0 80 0 10
2019 Outside of Canada 51 14 11 5 4 1 13 76 11 826
2018 National Capital Region 39 16 16 9 11 1 9 61 22 2581
2018 Ontario (excluding National Capital Region) 45 17 12 5 11 2 7 69 17 108
2018 Quebec (excluding National Capital Region) 43 13 11 16 10 1 5 60 28 68
2018 British Columbia 41 23 23 0 0 0 12 73 0 17
2018 Alberta 35 22 34 8 0 0 0 57 8 12
2018 Outside of Canada 52 14 10 5 5 2 12 77 11 764

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 8 20 18 20 26 2 7 31 50 2157
2019 Ontario (excluding National Capital Region) 15 25 13 17 23 2 4 43 43 82
2019 Quebec (excluding National Capital Region) 9 32 11 18 21 0 8 45 43 45
2019 Outside of Canada 4 17 19 24 26 1 9 23 56 643
2018 National Capital Region 6 17 18 22 28 1 6 25 55 1911
2018 Ontario (excluding National Capital Region) 6 19 14 18 37 3 4 26 59 77
2018 Quebec (excluding National Capital Region) 12 30 16 13 19 2 6 47 35 45
2018 British Columbia 0 15 38 23 24 0 0 15 47 13
2018 Alberta 0 11 10 48 31 0 0 11 79 10
2018 Outside of Canada 2 14 20 25 30 3 6 18 60 568
2017 National Capital Region 6 17 16 18 32 2 8 26 56 2348
2017 Ontario (excluding National Capital Region) 8 18 15 24 27 5 4 29 55 78
2017 Quebec (excluding National Capital Region) 13 11 23 13 32 0 8 27 48 41
2017 British Columbia 0 30 21 15 34 0 0 30 49 13
2017 Alberta 0 20 0 20 50 0 10 22 78 10
2017 Outside of Canada 3 12 17 21 37 1 9 17 64 674

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 5 15 16 22 36 2 6 21 62 2158
2019 Ontario (excluding National Capital Region) 12 19 12 23 28 2 3 33 54 82
2019 Quebec (excluding National Capital Region) 7 41 6 12 29 0 4 50 43 45
2019 Outside of Canada 2 11 16 22 37 2 10 15 67 643
2018 National Capital Region 3 10 14 21 46 2 4 14 71 1912
2018 Ontario (excluding National Capital Region) 3 14 10 17 50 0 7 18 71 77
2018 Quebec (excluding National Capital Region) 5 18 28 19 27 0 2 24 47 45
2018 British Columbia 0 7 30 23 39 0 0 7 62 13
2018 Alberta 0 11 10 48 31 0 0 11 79 10
2018 Outside of Canada 1 8 16 21 44 3 7 9 73 567
2017 National Capital Region 3 7 10 17 55 2 5 11 78 2345
2017 Ontario (excluding National Capital Region) 8 10 10 18 47 3 4 19 70 77
2017 Quebec (excluding National Capital Region) 4 9 21 14 49 0 2 13 65 41
2017 British Columbia 0 8 7 8 78 0 0 8 86 13
2017 Alberta 0 19 0 11 61 0 10 21 79 10
2017 Outside of Canada 1 7 12 18 53 2 7 9 78 674
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