2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	34	10	10	3	77	13	124
2019	IS-02	44	19	19	13	6	63	19	16
2019	IS-03	24	43	10	14	10	67	24	21
2019	IS-04	52	42	3	3	0	94	3	31
2019	IS-05	49	27	12	10	2	76	12	41
2018	IS	43	40	5	8	4	83	12	102
2018	IS-03	42	33	8	17	0	75	17	12
2018	IS-04	45	42	6	3	3	88	6	33
2018	IS-05	44	36	6	8	6	81	14	36
2018	IS-06	36	45	0	18	0	82	18	11
2017	IS	40	40	8	8	4	80	13	119
2017	IS-03	38	38	12	6	6	75	13	16
2017	IS-04	52	23	12	14	0	75	14	44
2017	IS-05	27	57	3	5	8	84	14	37
2017	IS-06	39	45	8	8	0	84	8	13
2014	IS	29	41	12	11	7	70	18	140
2014	IS-03	16	55	7	11	12	71	23	18
2014	IS-04	36	32	12	14	6	68	20	50
2014	IS-05	27	43	16	11	2	71	14	44
2014	IS-06	28	44	11	6	11	72	17	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	45	10	10	7	0	73	18	124
2019	IS-02	44	25	6	19	6	0	69	25	16
2019	IS-03	24	38	10	14	14	0	62	29	21
2019	IS-04	29	52	6	6	6	0	81	13	31
2019	IS-05	24	46	15	10	5	0	71	15	41
2018	IS	35	39	10	10	5	1	75	15	102
2018	IS-03	50	33	8	8	0	0	83	8	12
2018	IS-04	38	53	6	0	3	0	91	3	32
2018	IS-05	32	27	8	22	8	3	61	31	37
2018	IS-06	9	64	9	9	9	0	73	18	11
2017	IS	33	37	12	14	3	1	70	18	119
2017	IS-03	44	38	12	6	0	0	81	6	16
2017	IS-04	34	32	16	16	2	0	66	18	44
2017	IS-05	24	43	5	19	5	3	70	25	37
2017	IS-06	31	39	15	16	0	0	70	16	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	31	7	6	2	85	8	123
2019	IS-02	63	13	13	13	0	75	13	16
2019	IS-03	38	38	10	5	10	76	14	21
2019	IS-04	61	35	3	0	0	97	0	31
2019	IS-05	53	33	5	8	3	85	10	40
2018	IS	53	35	5	5	2	88	7	101
2018	IS-03	58	25	0	17	0	83	17	12
2018	IS-04	53	38	3	3	3	91	6	32
2018	IS-05	53	33	6	6	3	86	8	36
2018	IS-06	45	45	9	0	0	91	0	11
2017	IS	50	31	13	4	2	81	6	119
2017	IS-03	44	37	13	6	0	81	6	16
2017	IS-04	54	23	16	7	0	77	7	44
2017	IS-05	52	35	11	0	3	86	3	37
2017	IS-06	55	30	8	8	0	84	8	13
2014	IS	45	39	13	0	3	84	3	139
2014	IS-03	39	45	11	0	5	84	5	18
2014	IS-04	45	41	12	0	2	86	2	49
2014	IS-05	48	36	14	0	2	84	2	44
2014	IS-06	50	39	11	0	0	89	0	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	39	7	9	1	0	84	10	123
2019	IS-02	44	31	19	6	0	0	75	6	16
2019	IS-03	29	43	5	19	5	0	71	24	21
2019	IS-04	52	42	3	3	0	0	94	3	31
2019	IS-05	48	35	8	10	0	0	83	10	40
2018	IS	46	40	6	6	2	0	86	8	102
2018	IS-03	50	42	8	0	0	0	92	0	12
2018	IS-04	50	38	6	3	3	0	88	6	32
2018	IS-05	43	35	5	14	3	0	78	16	37
2018	IS-06	27	64	9	0	0	0	91	0	11
2017	IS	44	38	9	4	5	1	82	9	119
2017	IS-03	44	37	6	0	13	0	81	13	16
2017	IS-04	52	23	16	7	2	0	75	9	44
2017	IS-05	41	43	3	5	5	3	86	11	37
2017	IS-06	31	61	8	0	0	0	92	0	13
2014	IS	31	39	17	8	4	0	71	12	140
2014	IS-03	21	40	28	11	0	0	61	11	18
2014	IS-04	34	36	18	6	6	0	70	12	50
2014	IS-05	32	43	14	9	2	0	75	11	44
2014	IS-06	33	39	11	17	0	0	72	17	18

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	32	12	11	9	0	0	68	20	124
2019	IS-02	56	19	19	6	0	0	0	75	6	16
2019	IS-03	33	43	10	5	10	0	0	76	14	21
2019	IS-04	42	35	10	6	6	0	0	77	13	31
2019	IS-05	24	32	10	20	15	0	0	56	34	41
2018	IS	35	28	15	16	7	0	0	62	23	101
2018	IS-03	42	8	25	25	0	0	0	50	25	12
2018	IS-04	41	38	13	6	3	0	0	78	9	32
2018	IS-05	27	27	14	19	14	0	0	54	32	37
2018	IS-06	9	27	27	36	0	0	0	36	36	11
2017	IS	30	32	19	15	3	0	0	62	18	119
2017	IS-03	44	38	13	6	0	0	0	81	6	16
2017	IS-04	34	32	25	9	0	0	0	66	9	44
2017	IS-05	24	35	16	16	8	0	0	60	24	37
2017	IS-06	8	30	8	54	0	0	0	38	54	13
2014	IS	21	35	17	17	8	1	1	57	25	140
2014	IS-03	43	29	17	0	5	0	5	76	6	18
2014	IS-04	16	36	18	22	6	2	0	53	29	50
2014	IS-05	18	36	16	18	11	0	0	54	29	44
2014	IS-06	22	33	17	22	6	0	0	56	28	18

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	31	13	12	7	0	0	68	19	122
2019	IS-02	56	25	6	13	0	0	0	81	13	16
2019	IS-03	43	33	10	5	10	0	0	76	14	21
2019	IS-04	33	40	10	17	0	0	0	73	17	30
2019	IS-05	33	28	13	15	13	0	0	60	28	40
2018	IS	32	41	9	14	5	0	0	73	18	103
2018	IS-03	33	25	33	8	0	0	0	58	8	12
2018	IS-04	36	45	9	6	3	0	0	82	9	33
2018	IS-05	27	35	3	24	11	0	0	62	35	37
2018	IS-06	0	73	9	18	0	0	0	73	18	11
2017	IS	29	39	18	8	5	1	0	68	14	119
2017	IS-03	50	38	6	0	6	0	0	87	6	16
2017	IS-04	34	32	23	7	2	2	0	67	9	44
2017	IS-05	22	43	13	14	8	0	0	65	22	37
2017	IS-06	8	46	31	15	0	0	0	54	15	13
2014	IS	19	37	21	17	5	1	1	57	22	140
2014	IS-03	38	35	11	12	0	0	5	76	13	18
2014	IS-04	16	34	22	20	6	2	0	51	27	50
2014	IS-05	16	39	25	14	7	0	0	54	20	44
2014	IS-06	17	44	17	17	6	0	0	61	22	18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	25	19	7	6	2	2	66	14	124
2019	IS-02	63	6	13	19	0	0	0	69	19	16
2019	IS-03	43	14	19	5	14	5	0	60	20	21
2019	IS-04	39	39	19	3	0	0	0	77	3	31
2019	IS-05	27	27	22	5	10	5	5	59	16	41
2018	IS	37	28	19	8	6	2	0	66	14	103
2018	IS-03	25	17	33	17	0	8	0	45	18	12
2018	IS-04	39	42	12	0	6	0	0	82	6	33
2018	IS-05	38	19	19	14	8	3	0	58	22	37
2018	IS-06	9	36	36	9	9	0	0	45	18	11
2017	IS	32	30	19	13	3	3	1	64	17	118
2017	IS-03	40	33	7	20	0	0	0	73	20	15
2017	IS-04	41	18	21	14	0	5	2	63	15	44
2017	IS-05	24	43	10	14	5	3	0	70	20	37
2017	IS-06	16	38	38	0	8	0	0	54	8	13
2014	IS	31	31	14	7	11	5	1	66	20	140
2014	IS-03	43	33	18	0	5	0	0	76	5	18
2014	IS-04	32	28	10	8	16	6	0	64	26	50
2014	IS-05	25	32	16	9	11	5	2	61	22	44
2014	IS-06	28	33	22	6	11	0	0	61	17	18

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	25	13	3	5	1	2	78	8	123
2019	IS-02	69	6	13	0	13	0	0	75	13	16
2019	IS-03	43	14	19	10	10	5	0	60	20	21
2019	IS-04	42	29	13	3	3	0	10	79	7	31
2019	IS-05	54	29	12	2	2	0	0	83	5	41

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	31	11	4	7	1	0	78	11	123
2019	IS-02	63	25	0	0	6	6	0	93	7	16
2019	IS-03	43	14	19	14	10	0	0	57	24	21
2019	IS-04	40	37	17	3	3	0	0	77	7	30
2019	IS-05	44	39	7	0	10	0	0	83	10	41
2018	IS	47	31	11	5	3	1	2	80	8	100
2018	IS-03	58	25	8	8	0	0	0	83	8	12
2018	IS-04	55	36	6	3	0	0	0	91	3	33
2018	IS-05	37	31	14	6	6	3	3	73	12	35
2018	IS-06	27	36	18	9	9	0	0	64	18	11
2017	IS	44	33	11	4	4	4	0	80	9	119
2017	IS-03	44	38	19	0	0	0	0	81	0	16
2017	IS-04	48	27	11	2	0	11	0	85	3	44
2017	IS-05	35	41	8	8	8	0	0	76	16	37
2017	IS-06	47	30	8	0	16	0	0	77	16	13
2014	IS	41	32	8	7	5	6	0	78	13	140
2014	IS-03	28	51	0	0	5	16	0	94	6	18
2014	IS-04	36	36	8	8	8	4	0	75	17	50
2014	IS-05	57	27	9	5	0	2	0	86	5	44
2014	IS-06	39	22	11	17	11	0	0	61	28	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	37	10	7	6	1	76	14	124
2019	IS-02	63	25	0	0	13	0	88	13	16
2019	IS-03	43	14	14	14	10	5	60	25	21
2019	IS-04	32	42	19	6	0	0	74	6	31
2019	IS-05	29	46	7	7	10	0	76	17	41
2018	IS	45	33	5	12	5	0	78	17	100
2018	IS-03	50	25	8	17	0	0	75	17	12
2018	IS-04	58	36	0	3	3	0	94	6	33
2018	IS-05	29	37	11	14	9	0	66	23	35
2018	IS-06	27	36	0	27	9	0	64	36	11
2017	IS	43	35	8	8	5	1	79	14	118
2017	IS-03	44	50	6	0	0	0	94	0	16
2017	IS-04	50	30	9	7	2	2	81	9	44
2017	IS-05	33	36	6	14	11	0	70	25	36
2017	IS-06	47	38	0	16	0	0	84	16	13
2014	IS	33	38	10	12	3	4	74	16	140
2014	IS-03	17	67	11	0	0	5	89	0	18
2014	IS-04	29	32	8	20	8	4	63	29	50
2014	IS-05	43	34	12	9	0	2	79	9	44
2014	IS-06	39	39	11	11	0	0	78	11	18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	33	7	7	7	1	0	79	14	123
2019	IS-02	63	25	0	6	6	0	0	88	13	16
2019	IS-03	57	0	24	14	5	0	0	57	19	21
2019	IS-04	39	52	3	3	3	0	0	90	6	31
2019	IS-05	40	38	5	5	13	0	0	78	18	40
2018	IS	49	31	11	7	3	0	0	79	10	101
2018	IS-03	67	25	8	0	0	0	0	92	0	12
2018	IS-04	58	30	9	3	0	0	0	88	3	33
2018	IS-05	36	33	17	8	6	0	0	69	14	36
2018	IS-06	36	27	0	27	9	0	0	64	36	11
2017	IS	50	27	11	7	4	1	0	78	11	119
2017	IS-03	63	13	25	0	0	0	0	75	0	16
2017	IS-04	54	21	14	9	0	2	0	77	9	44
2017	IS-05	43	30	5	11	10	0	0	73	21	37
2017	IS-06	31	61	8	0	0	0	0	92	0	13
2014	IS	41	35	8	12	3	1	1	77	15	140
2014	IS-03	39	56	5	0	0	0	0	95	0	18
2014	IS-04	32	36	6	18	8	0	0	68	26	50
2014	IS-05	52	29	12	5	0	2	0	83	5	44
2014	IS-06	39	28	0	33	0	0	0	67	33	18

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	27	18	9	10	3	0	62	20	124
2019	IS-02	69	6	6	6	13	0	0	75	19	16
2019	IS-03	52	24	0	5	14	5	0	80	20	21
2019	IS-04	26	29	32	6	3	3	0	57	10	31
2019	IS-05	20	32	22	12	12	2	0	53	25	41
2018	IS	27	35	15	15	5	4	0	65	20	103
2018	IS-03	33	42	0	8	0	17	0	90	10	12
2018	IS-04	27	39	15	12	6	0	0	67	18	33
2018	IS-05	22	30	22	16	5	5	0	54	23	37
2018	IS-06	0	45	18	27	9	0	0	45	36	11
2017	IS	22	29	21	18	2	8	0	55	22	119
2017	IS-03	38	25	13	0	6	19	0	77	8	16
2017	IS-04	20	30	27	14	0	9	0	55	15	44
2017	IS-05	14	35	16	32	0	3	0	50	33	37
2017	IS-06	23	23	16	31	8	0	0	46	38	13
2014	IS	13	39	22	15	4	7	1	56	20	140
2014	IS-03	11	39	24	11	0	16	0	59	13	18
2014	IS-04	16	29	20	20	4	10	2	50	27	50
2014	IS-05	14	48	27	7	2	2	0	63	9	44
2014	IS-06	11	33	11	33	6	6	0	47	41	18

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	32	15	15	10	2	0	60	25	124
2019	IS-02	63	6	6	13	13	0	0	69	25	16
2019	IS-03	43	38	0	5	14	0	0	81	19	21
2019	IS-04	26	35	23	10	6	0	0	61	16	31
2019	IS-05	12	32	20	24	10	2	0	45	35	41
2018	IS	27	27	17	20	6	2	0	55	27	103
2018	IS-03	25	42	8	8	8	8	0	73	18	12
2018	IS-04	33	30	15	15	6	0	0	64	21	33
2018	IS-05	22	14	30	27	8	0	0	35	35	37
2018	IS-06	0	55	9	36	0	0	0	55	36	11
2017	IS	18	23	26	22	6	5	0	43	29	119
2017	IS-03	31	19	25	0	13	13	0	57	14	16
2017	IS-04	20	16	32	20	7	5	0	38	29	44
2017	IS-05	14	22	24	35	3	3	0	36	39	37
2017	IS-06	16	30	23	23	8	0	0	46	31	13
2014	IS	13	30	28	19	5	4	1	45	26	139
2014	IS-03	17	28	21	12	5	16	0	54	21	18
2014	IS-04	14	27	18	26	8	6	2	44	37	50
2014	IS-05	14	30	40	14	2	0	0	44	16	43
2014	IS-06	11	22	28	33	6	0	0	33	39	18

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	35	17	13	9	6	0	59	23	123
2019	IS-02	50	19	6	0	19	6	0	73	20	16
2019	IS-03	24	48	5	0	14	10	0	79	16	21
2019	IS-04	16	42	26	13	0	3	0	60	13	31
2019	IS-05	13	30	18	25	10	5	0	45	37	40
2018	IS	19	28	22	16	11	5	0	49	28	102
2018	IS-03	18	55	0	9	9	9	0	80	20	11
2018	IS-04	24	27	27	9	6	6	0	55	16	33
2018	IS-05	11	19	24	22	22	3	0	31	44	37
2018	IS-06	9	27	36	27	0	0	0	36	27	11
2017	IS	12	27	27	21	7	7	0	41	30	119
2017	IS-03	13	31	25	6	6	19	0	54	15	16
2017	IS-04	14	25	30	16	9	7	0	41	27	44
2017	IS-05	8	19	30	35	5	3	0	28	41	37
2017	IS-06	8	53	8	31	0	0	0	61	31	13
2014	IS	7	27	26	23	9	7	1	37	35	140
2014	IS-03	5	33	28	12	5	16	0	46	21	18
2014	IS-04	10	23	18	24	12	12	2	38	41	50
2014	IS-05	7	25	39	23	7	0	0	32	29	44
2014	IS-06	6	44	11	22	17	0	0	50	39	18

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	30	19	18	14	2	49	32	124
2019	IS-02	44	13	19	13	13	0	56	25	16
2019	IS-03	19	33	14	5	24	5	55	30	21
2019	IS-04	19	35	29	10	6	0	55	16	31
2019	IS-05	10	32	10	32	15	2	43	48	41
2018	IS	15	33	17	18	15	3	49	33	102
2018	IS-03	8	50	0	17	17	8	64	36	12
2018	IS-04	15	48	18	9	6	3	66	16	33
2018	IS-05	8	22	14	27	27	3	31	56	37
2018	IS-06	10	10	50	20	10	0	20	30	10
2017	IS	12	25	24	19	15	4	39	36	118
2017	IS-03	13	31	37	6	6	6	47	13	16
2017	IS-04	9	32	16	25	14	5	43	40	44
2017	IS-05	11	14	28	19	25	3	26	45	36
2017	IS-06	8	38	16	31	8	0	46	38	13
2014	IS	6	27	20	26	16	5	35	44	140
2014	IS-03	11	35	11	11	17	16	54	33	18
2014	IS-04	8	18	22	22	22	8	28	48	50
2014	IS-05	7	25	23	34	11	0	32	45	44
2014	IS-06	0	44	11	28	17	0	44	44	18

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	42	12	15	7	0	1	66	22	124
2019	IS-02	31	31	6	25	6	0	0	63	31	16
2019	IS-03	29	38	0	5	24	0	5	70	30	21
2019	IS-04	29	45	16	6	3	0	0	74	10	31
2019	IS-05	15	49	10	24	2	0	0	63	27	41
2018	IS	34	36	13	9	9	0	0	70	17	103
2018	IS-03	42	42	8	0	8	0	0	83	8	12
2018	IS-04	39	39	12	3	6	0	0	79	9	33
2018	IS-05	27	30	14	16	14	0	0	57	30	37
2018	IS-06	9	45	18	18	9	0	0	55	27	11
2017	IS	26	42	13	14	3	1	0	69	18	119
2017	IS-03	25	38	25	13	0	0	0	63	13	16
2017	IS-04	30	39	7	23	2	0	0	68	25	44
2017	IS-05	16	54	16	5	5	3	0	73	11	37
2017	IS-06	23	38	16	23	0	0	0	62	23	13
2014	IS	15	42	18	14	10	1	0	58	25	140
2014	IS-03	11	51	16	12	11	0	0	61	23	18
2014	IS-04	19	32	18	16	14	2	0	51	31	50
2014	IS-05	16	50	18	14	2	0	0	66	16	44
2014	IS-06	11	39	6	22	22	0	0	50	44	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	37	20	14	5	0	62	19	123
2019	IS-02	50	25	13	6	6	0	75	13	16
2019	IS-03	25	35	15	10	15	0	60	25	20
2019	IS-04	29	35	19	16	0	0	65	16	31
2019	IS-05	17	34	27	20	2	0	51	22	41
2018	IS	31	37	10	18	5	0	67	23	101
2018	IS-03	58	17	0	17	8	0	75	25	12
2018	IS-04	34	50	9	6	0	0	84	6	32
2018	IS-05	19	27	16	27	11	0	46	38	37
2018	IS-06	9	55	9	27	0	0	64	27	11
2017	IS	24	45	12	14	4	1	70	19	119
2017	IS-03	25	44	13	12	6	0	69	19	16
2017	IS-04	29	43	7	16	5	0	73	20	44
2017	IS-05	14	57	11	13	3	3	73	16	37
2017	IS-06	23	30	31	16	0	0	53	16	13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	35	14	6	5	0	0	75	11	124
2019	IS-02	50	31	0	6	13	0	0	81	19	16
2019	IS-03	48	14	24	10	5	0	0	62	14	21
2019	IS-04	35	39	19	3	3	0	0	74	6	31
2019	IS-05	37	41	10	7	5	0	0	78	12	41
2018	IS	42	38	7	11	3	0	0	79	14	101
2018	IS-03	58	25	0	17	0	0	0	83	17	12
2018	IS-04	55	36	6	3	0	0	0	91	3	33
2018	IS-05	25	44	8	17	6	0	0	69	22	36
2018	IS-06	18	45	18	9	9	0	0	64	18	11
2017	IS	30	44	12	9	3	1	2	76	12	119
2017	IS-03	38	31	31	0	0	0	0	69	0	16
2017	IS-04	39	41	7	7	2	2	2	83	10	44
2017	IS-05	22	46	11	16	5	0	0	68	21	37
2017	IS-06	23	62	8	8	0	0	0	84	8	13
2014	IS	27	49	11	7	4	1	1	77	11	140
2014	IS-03	23	56	16	0	0	5	0	83	0	18
2014	IS-04	23	43	16	10	6	2	0	67	17	50
2014	IS-05	34	50	9	7	0	0	0	84	7	44
2014	IS-06	33	44	0	11	11	0	0	78	22	18

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	40	13	10	8	0	2	69	18	124
2019	IS-02	38	25	6	13	19	0	0	63	31	16
2019	IS-03	29	38	10	5	14	0	5	70	20	21
2019	IS-04	19	52	10	10	3	0	6	76	14	31
2019	IS-05	24	41	17	10	7	0	0	66	17	41
2018	IS	22	47	9	14	7	0	2	70	21	103
2018	IS-03	17	42	8	8	8	0	17	70	20	12
2018	IS-04	24	48	9	9	9	0	0	73	18	33
2018	IS-05	19	49	5	22	5	0	0	68	27	37
2018	IS-06	18	45	9	18	9	0	0	64	27	11
2017	IS	26	34	11	20	6	1	3	62	26	118
2017	IS-03	38	12	13	25	6	0	6	53	33	16
2017	IS-04	30	32	11	18	5	0	5	64	24	44
2017	IS-05	16	38	11	24	8	3	0	55	33	37
2017	IS-06	31	46	8	16	0	0	0	77	16	13
2014	IS	18	35	18	22	6	1	0	53	29	140
2014	IS-03	23	32	16	24	0	5	0	58	25	18
2014	IS-04	20	32	18	18	12	0	0	52	30	50
2014	IS-05	14	32	27	25	0	2	0	46	26	44
2014	IS-06	22	33	6	33	6	0	0	56	39	18

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	27	20	21	10	2	1	47	33	124
2019	IS-02	38	19	6	19	19	0	0	56	38	16
2019	IS-03	33	14	14	24	14	0	0	48	38	21
2019	IS-04	23	26	19	23	6	0	3	50	30	31
2019	IS-05	5	32	29	22	7	5	0	38	31	41
2018	IS	19	30	16	17	12	7	0	53	31	102
2018	IS-03	8	25	8	25	0	33	0	50	38	12
2018	IS-04	25	38	19	13	0	6	0	67	13	32
2018	IS-05	16	27	14	19	24	0	0	43	43	37
2018	IS-06	0	45	18	9	27	0	0	45	36	11
2017	IS	17	29	19	20	10	5	0	48	32	119
2017	IS-03	19	25	31	19	0	6	0	47	20	16
2017	IS-04	18	36	14	18	7	7	0	58	27	44
2017	IS-05	14	19	22	29	14	3	0	33	44	37
2017	IS-06	0	23	31	15	23	8	0	24	42	13
2014	IS	11	24	23	21	14	4	1	38	38	140
2014	IS-03	16	23	12	23	16	5	5	43	43	18
2014	IS-04	14	28	18	18	15	8	0	45	35	50
2014	IS-05	11	20	32	21	11	2	2	33	34	44
2014	IS-06	0	22	17	39	22	0	0	22	61	18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	27	19	17	17	2	2	45	35	124
2019	IS-02	25	25	13	19	19	0	0	50	38	16
2019	IS-03	19	19	19	19	24	0	0	38	43	21
2019	IS-04	23	26	13	23	10	0	6	52	34	31
2019	IS-05	5	34	22	15	20	5	0	41	36	41
2018	IS	20	26	18	13	18	3	1	48	32	103
2018	IS-03	8	33	17	17	17	8	0	45	36	12
2018	IS-04	24	39	18	12	3	0	3	66	16	33
2018	IS-05	19	16	19	11	32	3	0	36	44	37
2018	IS-06	9	27	18	9	36	0	0	36	45	11
2017	IS	14	31	13	19	18	2	3	47	39	119
2017	IS-03	19	25	13	13	13	12	6	54	31	16
2017	IS-04	16	25	16	30	9	0	5	43	41	44
2017	IS-05	13	33	11	19	24	0	0	46	43	37
2017	IS-06	0	46	8	8	38	0	0	46	46	13
2014	IS	6	19	20	27	21	2	4	27	52	140
2014	IS-03	21	12	16	23	23	5	0	35	48	18
2014	IS-04	4	22	18	30	19	2	6	28	53	50
2014	IS-05	7	23	23	27	11	2	7	32	43	44
2014	IS-06	0	11	28	22	39	0	0	11	61	18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	24	15	7	6	6	70	15	124
2019	IS-02	56	25	0	6	6	6	87	13	16
2019	IS-03	52	19	19	0	5	5	75	5	21
2019	IS-04	42	23	16	10	6	3	67	17	31
2019	IS-05	37	29	15	5	5	10	73	11	41

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	7	6	4	9	2	19	76	16	124
2019	IS-02	56	6	6	6	6	0	19	77	15	16
2019	IS-03	52	0	5	0	14	5	24	73	20	21
2019	IS-04	42	13	13	3	10	0	19	68	16	31
2019	IS-05	49	7	2	7	10	5	20	74	23	41

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	24	17	7	7	2	2	69	14	123
2019	IS-02	63	6	0	13	13	0	6	73	27	16
2019	IS-03	45	10	25	5	15	0	0	55	20	20
2019	IS-04	45	26	16	10	0	0	3	73	10	31
2019	IS-05	24	41	20	2	5	5	2	71	8	41

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	15	22	7	11	5	5	57	19	123
2019	IS-02	53	7	7	7	13	7	7	69	23	15
2019	IS-03	33	10	24	5	14	14	0	50	22	21
2019	IS-04	45	16	19	6	6	0	6	66	14	31
2019	IS-05	20	20	32	7	10	5	7	44	19	41

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	13	10	6	4	4	10	76	11	124
2019	IS-02	38	38	6	0	6	6	6	86	7	16
2019	IS-03	48	5	24	5	5	5	10	61	11	21
2019	IS-04	45	23	6	10	3	3	10	78	15	31
2019	IS-05	54	5	10	7	5	5	15	73	15	41

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	15	6	1	1	4	6	92	2	124
2019	IS-02	69	13	0	0	0	13	6	100	0	16
2019	IS-03	52	14	19	5	5	5	0	70	10	21
2019	IS-04	74	13	6	0	0	3	3	93	0	31
2019	IS-05	71	17	2	0	0	2	7	97	0	41

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	11	3	4	3	5	6	88	8	124
2019	IS-02	69	6	0	0	6	6	13	92	8	16
2019	IS-03	62	5	0	10	10	10	5	78	22	21
2019	IS-04	71	10	10	3	3	3	0	83	7	31
2019	IS-05	61	22	2	2	0	5	7	94	3	41

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	73	2	6	2	3	14	87	7	123
2019	IS-02	88	0	0	0	6	6	93	7	16
2019	IS-03	57	0	10	10	0	24	75	13	21
2019	IS-04	80	3	7	0	3	7	89	4	30
2019	IS-05	66	2	5	2	5	20	85	9	41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	42	10	11	6	74	16	123
2019	IS-02	38	44	0	13	6	81	19	16
2019	IS-03	24	29	19	14	14	52	29	21
2019	IS-04	39	48	3	6	3	87	10	31
2019	IS-05	25	43	15	15	3	68	18	40
2018	IS	34	44	10	9	4	77	13	101
2018	IS-03	33	42	17	8	0	75	8	12
2018	IS-04	41	38	16	3	3	78	6	32
2018	IS-05	28	44	6	17	6	72	22	36
2018	IS-06	9	73	0	9	9	82	18	11
2017	IS	34	42	11	8	5	76	13	119
2017	IS-03	38	38	13	6	6	75	12	16
2017	IS-04	29	43	14	9	5	72	14	44
2017	IS-05	30	38	14	13	5	68	19	37
2017	IS-06	39	61	0	0	0	100	0	13
2014	IS	15	47	17	16	5	62	21	140
2014	IS-03	11	56	5	23	5	67	28	18
2014	IS-04	19	36	22	16	8	55	24	50
2014	IS-05	16	50	16	14	5	66	18	44
2014	IS-06	11	56	17	17	0	67	17	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	39	13	5	3	79	8	124
2019	IS-02	38	38	13	0	13	75	13	16
2019	IS-03	43	33	10	5	10	76	14	21
2019	IS-04	45	39	13	3	0	84	3	31
2019	IS-05	34	39	17	10	0	73	10	41
2018	IS	50	29	9	7	6	78	13	101
2018	IS-03	58	25	17	0	0	83	0	12
2018	IS-04	58	29	6	3	3	87	6	31
2018	IS-05	43	27	8	8	14	70	22	37
2018	IS-06	27	45	0	27	0	73	27	11
2017	IS	46	32	9	8	5	78	13	118
2017	IS-03	56	25	6	0	12	81	12	16
2017	IS-04	45	32	9	11	2	77	14	44
2017	IS-05	33	36	14	11	6	70	16	36
2017	IS-06	55	38	8	0	0	92	0	13
2014	IS	22	46	14	14	4	68	18	140
2014	IS-03	11	40	28	16	5	51	21	18
2014	IS-04	21	45	14	14	6	66	20	50
2014	IS-05	23	46	16	14	2	68	16	44
2014	IS-06	22	61	0	11	6	83	17	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	49	8	8	2	0	0	81	11	123
2019	IS-02	50	31	13	6	0	0	0	81	6	16
2019	IS-03	38	43	10	0	10	0	0	81	10	21
2019	IS-04	39	48	6	6	0	0	0	87	6	31
2019	IS-05	12	61	10	15	2	0	0	73	17	41
2018	IS	36	43	8	10	4	0	0	78	14	101
2018	IS-03	58	33	8	0	0	0	0	92	0	12
2018	IS-04	38	50	6	3	3	0	0	88	6	32
2018	IS-05	25	39	11	19	6	0	0	64	25	36
2018	IS-06	18	45	9	18	9	0	0	64	27	11
2017	IS	40	34	11	10	3	1	1	75	14	119
2017	IS-03	50	31	6	6	6	0	0	81	13	16
2017	IS-04	38	32	11	14	2	0	2	72	16	44
2017	IS-05	33	41	11	10	3	3	0	75	14	37
2017	IS-06	31	45	16	8	0	0	0	77	8	13
2014	IS	23	46	19	9	3	0	0	69	12	140
2014	IS-03	17	49	28	5	0	0	0	67	5	18
2014	IS-04	26	38	24	8	4	0	0	64	12	50
2014	IS-05	20	50	18	9	2	0	0	71	11	44
2014	IS-06	28	39	6	22	6	0	0	67	28	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	40	17	6	5	5	0	70	12	124
2019	IS-02	44	44	6	0	6	0	0	88	6	16
2019	IS-03	33	33	5	5	19	5	0	70	25	21
2019	IS-04	29	45	19	6	0	0	0	74	6	31
2019	IS-05	15	39	27	7	2	10	0	59	11	41
2018	IS	26	36	18	11	4	4	1	65	15	103
2018	IS-03	17	50	0	25	0	8	0	73	27	12
2018	IS-04	30	33	21	6	0	6	3	70	7	33
2018	IS-05	16	46	14	11	11	3	0	64	22	37
2018	IS-06	18	18	55	9	0	0	0	36	9	11
2017	IS	19	40	22	12	3	4	1	62	15	119
2017	IS-03	44	25	6	25	0	0	0	69	25	16
2017	IS-04	18	34	23	11	2	9	2	59	15	44
2017	IS-05	11	43	27	13	3	3	0	56	16	37
2017	IS-06	8	62	31	0	0	0	0	69	0	13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	26	15	14	10	0	0	61	23	124
2019	IS-02	63	13	13	6	6	0	0	75	13	16
2019	IS-03	43	19	5	14	19	0	0	62	33	21
2019	IS-04	45	32	13	6	3	0	0	77	10	31
2019	IS-05	20	32	22	20	7	0	0	51	27	41
2018	IS	39	33	6	13	7	0	2	74	20	102
2018	IS-03	58	33	0	0	0	0	8	100	0	12
2018	IS-04	45	33	9	9	3	0	0	79	12	33
2018	IS-05	25	39	8	17	8	0	3	66	26	36
2018	IS-06	27	18	0	36	18	0	0	45	55	11
2017	IS	29	34	9	16	9	2	1	65	26	119
2017	IS-03	44	38	0	6	13	0	0	81	19	16
2017	IS-04	32	41	0	18	7	0	2	74	26	44
2017	IS-05	19	30	24	16	5	5	0	52	23	37
2017	IS-06	16	23	8	30	23	0	0	39	53	13
2014	IS	23	38	14	14	8	2	1	63	23	139
2014	IS-03	29	49	5	5	0	11	0	88	6	18
2014	IS-04	21	39	16	16	6	0	2	61	23	49
2014	IS-05	23	39	14	18	5	2	0	63	23	44
2014	IS-06	17	17	22	17	28	0	0	33	44	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	26	19	11	6	0	1	63	18	124
2019	IS-02	75	19	0	0	6	0	0	94	6	16
2019	IS-03	43	33	5	10	10	0	0	76	19	21
2019	IS-04	32	29	29	6	0	0	3	63	7	31
2019	IS-05	27	27	22	17	7	0	0	54	24	41
2018	IS	32	35	20	9	4	0	0	67	13	103
2018	IS-03	50	33	17	0	0	0	0	83	0	12
2018	IS-04	45	30	18	6	0	0	0	76	6	33
2018	IS-05	16	43	24	8	8	0	0	59	16	37
2018	IS-06	0	18	36	36	9	0	0	18	45	11
2017	IS	29	36	19	6	7	1	2	67	13	119
2017	IS-03	13	44	31	6	0	0	6	60	7	16
2017	IS-04	36	34	21	5	2	0	2	72	7	44
2017	IS-05	33	40	14	5	5	3	0	75	11	37
2017	IS-06	8	23	16	15	38	0	0	31	53	13
2014	IS	25	38	20	8	9	0	0	63	17	140
2014	IS-03	21	52	11	11	5	0	0	73	16	18
2014	IS-04	29	44	22	2	4	0	0	72	6	50
2014	IS-05	27	27	27	9	9	0	0	54	18	44
2014	IS-06	0	39	17	11	33	0	0	39	44	18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	25	9	11	8	2	2	71	20	124
2019	IS-02	75	0	0	13	6	6	0	80	20	16
2019	IS-03	43	14	19	5	19	0	0	57	24	21
2019	IS-04	48	35	3	6	6	0	0	84	13	31
2019	IS-05	37	27	5	22	5	0	5	67	28	41
2017	IS	33	31	13	8	3	8	4	73	12	119
2017	IS-03	44	38	0	6	0	13	0	93	7	16
2017	IS-04	39	23	18	0	5	9	7	73	5	44
2017	IS-05	24	29	11	19	3	11	3	62	25	37
2017	IS-06	23	54	16	7	0	0	0	77	7	13
2014	IS	35	26	10	8	8	7	7	71	18	140
2014	IS-03	33	39	5	0	5	17	0	87	6	18
2014	IS-04	30	28	8	10	12	4	9	66	25	50
2014	IS-05	41	23	14	7	2	9	5	73	10	44
2014	IS-06	28	17	17	17	17	0	6	47	35	18

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	42	23	35	124
2019	IS-02	31	13	56	16
2019	IS-03	43	19	38	21
2019	IS-04	26	39	35	31
2019	IS-05	54	20	27	41
2018	IS	29	33	37	102
2018	IS-03	42	17	42	12
2018	IS-04	12	42	45	33
2018	IS-05	38	27	35	37
2018	IS-06	36	36	27	11
2017	IS	34	29	36	119
2017	IS-03	19	25	56	16
2017	IS-04	27	36	36	44
2017	IS-05	43	27	29	37
2017	IS-06	31	30	39	13
2014	IS	35	28	37	140
2014	IS-03	28	45	27	18
2014	IS-04	40	22	38	50
2014	IS-05	30	32	39	44
2014	IS-06	39	17	44	18

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	6	38	31	10	4	12	52
2019	IS-05	9	41	27	5	5	14	22
2018	IS	3	47	37	3	3	7	30
2018	IS-05	7	50	36	0	0	7	14
2017	IS	5	24	39	12	7	12	41
2017	IS-04	0	42	41	17	0	0	12
2017	IS-05	13	19	44	6	0	19	16
2014	IS	0	47	28	15	9999	10	49
2014	IS-04	0	35	49	11	9999	5	20
2014	IS-05	0	70	15	0	9999	15	13

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	45	9	5	1	0	85	6	124
2019	IS-02	50	38	6	6	0	0	88	6	16
2019	IS-03	48	29	10	10	5	0	76	14	21
2019	IS-04	48	45	3	3	0	0	94	3	31
2019	IS-05	32	56	10	2	0	0	88	2	41
2018	IS	52	39	4	4	1	0	91	5	102
2018	IS-03	58	33	0	8	0	0	92	8	12
2018	IS-04	56	41	3	0	0	0	97	0	32
2018	IS-05	43	38	8	8	3	0	81	11	37
2018	IS-06	45	55	0	0	0	0	100	0	11
2017	IS	43	43	7	3	3	0	86	7	119
2017	IS-03	44	38	6	6	6	0	81	13	16
2017	IS-04	52	37	9	2	0	0	89	2	44
2017	IS-05	35	43	10	5	5	0	79	11	37
2017	IS-06	31	69	0	0	0	0	100	0	13
2014	IS	32	43	15	6	4	1	75	9	140
2014	IS-03	28	60	7	0	5	0	88	5	18
2014	IS-04	32	32	20	10	4	2	65	15	50
2014	IS-05	32	48	14	5	2	0	80	7	44
2014	IS-06	39	50	6	6	0	0	89	6	18

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	45	16	12	4	0	67	16	123
2019	IS-02	50	38	6	6	0	0	88	6	16
2019	IS-03	38	43	5	5	10	0	81	14	21
2019	IS-04	23	45	23	10	0	0	68	10	31
2019	IS-05	13	48	23	15	3	0	60	18	40
2018	IS	26	39	19	11	5	0	65	16	103
2018	IS-03	33	25	17	8	17	0	58	25	12
2018	IS-04	36	36	21	6	0	0	73	6	33
2018	IS-05	8	49	16	19	8	0	57	27	37
2018	IS-06	18	36	36	9	0	0	55	9	11
2017	IS	16	44	24	10	3	2	61	14	119
2017	IS-03	25	44	31	0	0	0	69	0	16
2017	IS-04	20	50	16	9	2	2	72	12	44
2017	IS-05	11	35	33	14	5	3	47	20	37
2017	IS-06	8	45	23	23	0	0	53	23	13
2014	IS	7	35	22	23	10	3	43	34	140
2014	IS-03	16	52	16	0	11	5	72	11	18
2014	IS-04	2	42	24	24	6	2	45	31	50
2014	IS-05	11	20	21	32	14	2	32	46	44
2014	IS-06	6	22	22	28	17	6	29	47	18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	34	33	13	7	2	3	21	45	122
2019	IS-02	13	6	44	25	6	0	6	33	20	16
2019	IS-03	0	24	38	19	14	0	5	35	25	21
2019	IS-04	7	38	24	21	7	0	3	29	46	29
2019	IS-05	12	41	34	5	5	2	0	10	55	41
2018	IS	10	29	35	19	6	0	1	25	40	102
2018	IS-03	0	42	33	8	17	0	0	25	42	12
2018	IS-04	3	19	34	34	9	0	0	44	22	32
2018	IS-05	19	30	41	8	0	0	3	8	50	37
2018	IS-06	9	55	27	9	0	0	0	9	64	11
2017	IS	10	29	35	12	8	0	6	22	42	118
2017	IS-03	13	31	25	19	6	0	6	26	47	16
2017	IS-04	9	23	36	7	16	0	9	25	35	44
2017	IS-05	8	36	36	17	0	0	3	17	46	36
2017	IS-06	8	38	38	8	0	0	8	8	50	13
2014	IS	19	31	33	11	4	1	0	16	51	140
2014	IS-03	16	18	39	11	5	11	0	18	39	18
2014	IS-04	26	22	39	12	2	0	0	14	47	50
2014	IS-05	9	43	27	14	7	0	0	20	52	44
2014	IS-06	28	33	33	6	0	0	0	6	61	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	22	31	15	13	2	3	30	38	123
2019	IS-02	25	25	13	13	19	0	6	33	53	16
2019	IS-03	14	14	29	14	24	0	5	40	30	21
2019	IS-04	10	30	23	17	17	0	3	34	41	30
2019	IS-05	12	22	39	17	5	5	0	23	36	41
2018	IS	10	27	30	16	13	3	1	30	39	102
2018	IS-03	17	17	33	17	8	8	0	27	36	12
2018	IS-04	3	15	33	30	18	0	0	48	18	33
2018	IS-05	16	38	27	8	5	3	3	14	57	37
2018	IS-06	10	40	40	0	10	0	0	10	50	10
2017	IS	16	19	34	11	10	3	7	24	39	117
2017	IS-03	19	19	19	19	13	13	0	36	43	16
2017	IS-04	11	11	37	9	18	2	11	31	26	44
2017	IS-05	23	23	34	14	0	0	6	15	49	35
2017	IS-06	16	23	53	8	0	0	0	8	39	13
2014	IS	23	32	25	11	5	1	3	17	57	140
2014	IS-03	23	11	39	5	12	5	5	19	37	18
2014	IS-04	28	32	20	16	0	0	4	17	63	50
2014	IS-05	18	39	25	9	9	0	0	18	57	44
2014	IS-06	28	33	28	0	6	0	6	6	65	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	22	32	15	7	2	1	23	45	123
2019	IS-02	19	13	19	19	25	0	6	47	33	16
2019	IS-03	33	19	24	14	10	0	0	24	52	21
2019	IS-04	13	20	47	10	10	0	0	20	33	30
2019	IS-05	27	22	29	17	0	5	0	18	51	41
2018	IS	22	25	28	17	7	0	2	24	47	102
2018	IS-03	42	25	8	25	0	0	0	25	67	12
2018	IS-04	3	19	44	25	9	0	0	34	22	32
2018	IS-05	38	22	24	8	3	0	5	11	63	37
2018	IS-06	9	55	18	9	9	0	0	18	64	11
2017	IS	18	23	38	13	3	1	5	16	44	119
2017	IS-03	31	13	37	6	0	6	6	7	50	16
2017	IS-04	9	25	39	16	2	0	9	20	38	44
2017	IS-05	27	27	30	11	3	0	3	14	55	37
2017	IS-06	16	16	61	8	0	0	0	8	31	13
2014	IS	33	24	22	12	6	1	2	19	59	138
2014	IS-03	27	35	23	5	5	5	0	11	65	18
2014	IS-04	43	18	19	10	4	0	6	15	65	49
2014	IS-05	23	37	21	14	5	0	0	19	60	43
2014	IS-06	33	11	28	22	6	0	0	28	44	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	28	37	14	7	1	1	22	41	122
2019	IS-02	6	25	25	31	13	0	0	44	31	16
2019	IS-03	24	5	38	14	14	0	5	30	30	21
2019	IS-04	10	20	43	13	13	0	0	27	30	30
2019	IS-05	10	41	41	5	0	2	0	5	53	41
2018	IS	12	25	40	14	9	0	1	23	37	101
2018	IS-03	8	33	50	8	0	0	0	8	42	12
2018	IS-04	13	19	31	22	16	0	0	38	31	32
2018	IS-05	11	31	42	11	3	0	3	14	43	36
2018	IS-06	27	18	45	9	0	0	0	9	45	11
2017	IS	10	33	31	16	5	1	3	22	45	118
2017	IS-03	6	37	25	13	13	0	6	27	47	16
2017	IS-04	9	28	35	16	5	0	7	23	40	43
2017	IS-05	11	38	35	14	0	3	0	14	50	37
2017	IS-06	23	22	31	23	0	0	0	23	45	13
2014	IS	17	33	31	14	4	1	1	18	50	140
2014	IS-03	5	36	27	16	5	5	5	24	46	18
2014	IS-04	12	32	32	22	2	0	0	24	44	50
2014	IS-05	23	30	32	9	7	0	0	16	52	44
2014	IS-06	28	44	28	0	0	0	0	0	72	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	23	28	20	9	2	2	31	39	123
2019	IS-02	13	0	38	13	31	0	6	47	13	16
2019	IS-03	14	24	14	38	0	0	10	42	42	21
2019	IS-04	10	30	27	13	20	0	0	33	40	30
2019	IS-05	20	22	34	17	0	7	0	18	45	41
2018	IS	18	29	22	18	8	3	3	27	50	102
2018	IS-03	25	42	8	25	0	0	0	25	67	12
2018	IS-04	6	34	16	25	13	3	3	40	43	32
2018	IS-05	22	24	30	11	3	5	5	15	52	37
2018	IS-06	36	36	9	18	0	0	0	18	73	11
2017	IS	22	30	23	12	7	1	6	20	56	119
2017	IS-03	19	19	25	19	13	0	6	33	40	16
2017	IS-04	20	27	23	7	9	0	14	18	55	44
2017	IS-05	22	35	22	16	3	3	0	20	58	37
2017	IS-06	38	23	31	8	0	0	0	8	61	13
2014	IS	24	29	31	9	4	1	3	13	55	140
2014	IS-03	17	28	39	0	0	5	11	0	54	18
2014	IS-04	24	29	24	18	4	0	2	22	53	50
2014	IS-05	23	27	39	7	2	0	2	9	51	44
2014	IS-06	28	50	17	6	0	0	0	6	78	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	25	35	11	8	1	2	20	44	123
2019	IS-02	6	19	38	13	19	0	6	33	27	16
2019	IS-03	38	24	19	5	10	0	5	15	65	21
2019	IS-04	13	16	35	23	10	0	3	33	30	31
2019	IS-05	12	29	44	7	5	2	0	13	43	41
2018	IS	17	31	22	14	12	1	4	27	51	102
2018	IS-03	33	25	17	8	8	0	8	18	64	12
2018	IS-04	9	33	24	15	15	0	3	31	44	33
2018	IS-05	22	28	22	19	3	0	6	24	53	36
2018	IS-06	9	36	36	9	9	0	0	18	45	11
2017	IS	19	33	21	13	6	3	5	21	56	119
2017	IS-03	25	19	13	19	12	13	0	36	50	16
2017	IS-04	13	39	20	11	5	0	11	18	59	44
2017	IS-05	19	38	19	16	3	3	3	20	60	37
2017	IS-06	23	23	46	8	0	0	0	8	46	13
2014	IS	17	25	27	18	8	1	4	27	45	139
2014	IS-03	23	28	21	5	7	5	11	14	60	18
2014	IS-04	18	25	21	18	14	0	4	34	45	49
2014	IS-05	11	25	32	25	2	0	5	28	38	44
2014	IS-06	28	33	22	11	6	0	0	17	61	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	19	33	16	7	2	2	24	42	123
2019	IS-02	6	25	13	31	19	0	6	53	33	16
2019	IS-03	29	24	19	14	10	0	5	25	55	21
2019	IS-04	17	10	40	23	7	3	0	31	28	30
2019	IS-05	27	15	46	7	0	5	0	8	44	41
2018	IS	18	21	26	25	6	2	3	32	40	102
2018	IS-03	33	8	25	25	0	8	0	27	45	12
2018	IS-04	3	19	34	31	9	3	0	42	23	32
2018	IS-05	27	24	19	22	0	0	8	24	56	37
2018	IS-06	18	27	36	9	9	0	0	18	45	11
2017	IS	19	18	38	13	6	2	4	20	40	119
2017	IS-03	31	6	31	6	13	6	6	21	43	16
2017	IS-04	14	20	36	16	5	0	9	23	37	44
2017	IS-05	21	19	46	8	3	3	0	11	41	37
2017	IS-06	16	23	30	23	8	0	0	31	38	13
2014	IS	23	17	36	12	7	1	3	20	43	140
2014	IS-03	7	21	28	11	12	11	11	29	36	18
2014	IS-04	26	13	36	16	6	0	4	23	40	50
2014	IS-05	20	25	36	12	7	0	0	18	45	44
2014	IS-06	50	11	28	6	6	0	0	11	61	18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	17	37	20	11	1	1	31	31	123
2019	IS-02	13	19	38	13	13	0	6	27	33	16
2019	IS-03	29	14	29	14	14	0	0	29	43	21
2019	IS-04	3	23	33	27	13	0	0	40	27	30
2019	IS-05	12	15	39	22	10	2	0	33	28	41

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	27	29	23	8	40	31	124
2019	IS-02	38	31	13	19	0	69	19	16
2019	IS-03	14	38	19	10	19	52	29	21
2019	IS-04	13	29	32	19	6	42	26	31
2019	IS-05	7	22	32	34	5	29	39	41

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	32	6	9	10	1	75	20	124
2019	IS-02	63	25	0	6	6	0	88	13	16
2019	IS-03	38	14	14	14	19	0	52	33	21
2019	IS-04	42	42	3	6	3	3	87	10	31
2019	IS-05	34	37	5	10	15	0	71	24	41
2018	IS	47	32	8	9	4	0	79	13	102
2018	IS-03	58	25	8	0	8	0	83	8	12
2018	IS-04	52	33	3	9	3	0	85	12	33
2018	IS-05	35	32	14	14	5	0	68	19	37
2018	IS-06	36	45	9	9	0	0	82	9	11
2017	IS	33	43	8	8	6	2	77	14	119
2017	IS-03	38	50	6	0	0	6	93	0	16
2017	IS-04	32	43	11	7	5	2	77	12	44
2017	IS-05	24	46	5	10	14	0	71	24	37
2017	IS-06	47	31	14	8	0	0	78	8	13
2014	IS	41	38	12	6	2	1	79	9	140
2014	IS-03	45	39	11	0	0	5	89	0	18
2014	IS-04	38	38	14	6	4	0	76	10	50
2014	IS-05	39	43	16	2	0	0	82	2	44
2014	IS-06	50	22	6	17	6	0	72	22	18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	38	5	9	4	0	82	13	124
2019	IS-02	69	13	6	6	6	0	81	13	16
2019	IS-03	48	24	10	5	14	0	71	19	21
2019	IS-04	39	48	6	3	3	0	87	6	31
2019	IS-05	39	41	2	17	0	0	80	17	41
2018	IS	60	28	4	7	1	0	88	8	102
2018	IS-03	67	33	0	0	0	0	100	0	12
2018	IS-04	64	30	3	0	3	0	94	3	33
2018	IS-05	54	24	8	14	0	0	78	14	37
2018	IS-06	36	55	0	9	0	0	91	9	11
2017	IS	45	36	7	9	2	1	81	12	118
2017	IS-03	62	25	13	0	0	0	87	0	16
2017	IS-04	46	36	7	9	0	2	84	9	44
2017	IS-05	42	33	3	20	3	0	75	22	36
2017	IS-06	23	55	8	0	15	0	77	15	13
2014	IS	42	41	8	8	0	0	83	8	140
2014	IS-03	33	56	11	0	0	0	89	0	18
2014	IS-04	43	36	14	8	0	0	78	8	50
2014	IS-05	46	43	2	9	0	0	89	9	44
2014	IS-06	44	28	6	22	0	0	72	22	18

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	37	12	4	3	0	1	80	7	124
2019	IS-02	50	25	13	0	6	0	6	80	7	16
2019	IS-03	43	24	14	10	10	0	0	67	19	21
2019	IS-04	39	52	3	3	3	0	0	90	6	31
2019	IS-05	41	34	20	5	0	0	0	76	5	41
2018	IS	49	39	7	3	1	1	0	89	4	102
2018	IS-03	58	33	8	0	0	0	0	92	0	12
2018	IS-04	55	39	3	0	3	0	0	94	3	33
2018	IS-05	43	41	8	5	0	3	0	86	6	37
2018	IS-06	18	64	9	9	0	0	0	82	9	11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	37	9	7	5	2	79	12	123
2019	IS-02	67	27	0	0	7	0	93	7	15
2019	IS-03	57	29	0	5	10	0	86	14	21
2019	IS-04	35	39	6	13	3	3	77	17	31
2019	IS-05	27	44	17	5	5	2	73	10	41
2018	IS	31	49	11	8	2	0	80	10	103
2018	IS-03	25	67	8	0	0	0	92	0	12
2018	IS-04	39	48	6	3	3	0	88	6	33
2018	IS-05	24	43	19	11	3	0	68	14	37
2018	IS-06	9	64	9	18	0	0	73	18	11
2017	IS	28	47	14	8	2	1	76	9	118
2017	IS-03	44	44	13	0	0	0	87	0	16
2017	IS-04	35	44	12	5	2	2	81	7	43
2017	IS-05	22	38	21	19	0	0	60	19	37
2017	IS-06	0	84	16	0	0	0	84	0	13
2014	IS	32	48	13	5	1	1	81	6	140
2014	IS-03	33	44	23	0	0	0	77	0	18
2014	IS-04	38	40	14	2	2	4	82	4	50
2014	IS-05	25	59	9	7	0	0	84	7	44
2014	IS-06	22	50	11	17	0	0	72	17	18

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	34	14	6	4	2	76	10	122
2019	IS-02	56	38	0	0	6	0	94	6	16
2019	IS-03	45	45	0	0	10	0	90	10	20
2019	IS-04	35	35	16	3	3	6	76	7	31
2019	IS-05	33	28	25	13	3	0	60	15	40
2018	IS	39	38	17	4	0	3	79	4	103
2018	IS-03	42	42	17	0	0	0	83	0	12
2018	IS-04	45	33	9	6	0	6	84	6	33
2018	IS-05	30	35	27	5	0	3	67	6	37
2018	IS-06	18	64	18	0	0	0	82	0	11
2017	IS	27	37	22	9	2	3	67	11	118
2017	IS-03	38	25	13	19	0	6	67	20	16
2017	IS-04	39	32	25	5	0	0	70	5	44
2017	IS-05	22	30	29	14	0	5	55	14	37
2017	IS-06	0	84	8	0	8	0	84	8	13
2014	IS	37	43	14	4	0	3	82	4	140
2014	IS-03	39	33	5	17	0	5	76	18	18
2014	IS-04	36	52	8	0	0	4	92	0	50
2014	IS-05	34	43	16	5	0	2	79	5	44
2014	IS-06	28	39	33	0	0	0	67	0	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	36	10	6	5	79	11	124
2019	IS-02	75	19	0	0	6	94	6	16
2019	IS-03	43	38	10	0	10	81	10	21
2019	IS-04	48	29	13	10	0	77	10	31
2019	IS-05	27	46	10	12	5	73	17	41
2018	IS	41	41	9	8	2	81	10	101
2018	IS-03	58	42	0	0	0	100	0	12
2018	IS-04	50	34	9	3	3	84	6	32
2018	IS-05	33	36	11	17	3	69	19	36
2018	IS-06	0	73	18	9	0	73	9	11
2017	IS	39	46	8	5	2	85	7	119
2017	IS-03	50	44	6	0	0	94	0	16
2017	IS-04	43	48	7	2	0	91	2	44
2017	IS-05	35	41	14	10	0	76	10	37
2017	IS-06	16	61	8	8	8	77	16	13
2014	IS	37	45	9	8	1	81	9	140
2014	IS-03	33	44	11	12	0	77	12	18
2014	IS-04	36	44	12	6	2	80	8	50
2014	IS-05	34	52	9	2	2	86	5	44
2014	IS-06	39	33	6	22	0	72	22	18

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	23	18	15	9	8	2	54	26	124
2019	IS-02	56	13	0	19	13	0	0	69	31	16
2019	IS-03	33	14	24	0	19	10	0	53	21	21
2019	IS-04	23	23	29	10	3	10	3	52	15	31
2019	IS-05	17	22	17	22	10	7	5	44	36	41
2018	IS	28	25	17	15	6	9	1	59	23	102
2018	IS-03	33	33	8	0	0	25	0	89	0	12
2018	IS-04	27	30	24	12	3	3	0	59	16	33
2018	IS-05	30	14	14	24	8	8	3	48	36	37
2018	IS-06	9	36	18	18	18	0	0	45	36	11
2017	IS	22	27	19	13	9	8	3	55	24	119
2017	IS-03	25	25	19	0	6	12	13	67	8	16
2017	IS-04	25	34	20	7	5	7	2	65	13	44
2017	IS-05	14	22	16	24	16	8	0	38	44	37
2017	IS-06	23	31	16	16	15	0	0	54	30	13
2014	IS	30	32	18	9	5	2	4	66	15	140
2014	IS-03	28	51	11	0	0	5	5	88	0	18
2014	IS-04	22	34	16	12	10	0	6	60	23	50
2014	IS-05	41	29	16	5	2	5	2	76	7	44
2014	IS-06	39	22	17	17	6	0	0	61	22	18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	40	11	14	9	2	0	66	23	124
2019	IS-02	50	25	0	13	13	0	0	75	25	16
2019	IS-03	19	38	10	14	14	5	0	60	30	21
2019	IS-04	29	32	23	13	3	0	0	61	16	31
2019	IS-05	15	46	10	20	7	2	0	63	28	41
2018	IS	24	45	11	11	6	2	2	72	17	103
2018	IS-03	50	25	8	0	17	0	0	75	17	12
2018	IS-04	24	48	9	6	6	3	3	77	13	33
2018	IS-05	14	46	16	19	5	0	0	59	24	37
2018	IS-06	9	64	9	18	0	0	0	73	18	11
2017	IS	23	39	12	16	5	6	0	65	22	119
2017	IS-03	13	62	19	0	0	6	0	80	0	16
2017	IS-04	25	27	14	20	5	9	0	57	27	44
2017	IS-05	19	35	14	21	5	5	0	57	28	37
2017	IS-06	31	54	0	16	0	0	0	84	16	13
2014	IS	21	44	16	13	4	2	1	67	17	140
2014	IS-03	21	45	17	5	5	0	5	70	11	18
2014	IS-04	18	42	14	16	4	6	0	64	21	50
2014	IS-05	27	43	16	9	5	0	0	70	14	44
2014	IS-06	17	44	22	17	0	0	0	61	17	18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	37	30	8	6	1	56	14	124
2019	IS-02	44	25	25	0	6	0	69	6	16
2019	IS-03	38	29	14	10	10	0	67	19	21
2019	IS-04	16	35	42	6	0	0	52	6	31
2019	IS-05	2	46	29	12	7	2	50	20	41
2018	IS	23	41	23	8	4	1	65	12	103
2018	IS-03	33	25	17	8	8	8	64	18	12
2018	IS-04	33	39	21	6	0	0	73	6	33
2018	IS-05	5	54	27	5	8	0	59	14	37
2018	IS-06	0	36	36	27	0	0	36	27	11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	14	20	19	19	10	2	34	43	124
2019	IS-02	50	6	6	19	13	0	6	60	33	16
2019	IS-03	24	5	10	14	29	19	0	35	53	21
2019	IS-04	13	23	29	19	13	3	0	37	33	31
2019	IS-05	2	10	22	27	24	12	2	14	60	41
2018	IS	15	23	16	15	18	11	3	44	38	103
2018	IS-03	17	25	17	0	25	17	0	50	30	12
2018	IS-04	24	24	15	18	6	12	0	55	28	33
2018	IS-05	3	22	16	14	35	8	3	27	55	37
2018	IS-06	0	36	18	36	9	0	0	36	45	11
2017	IS	9	18	21	19	21	9	2	31	45	118
2017	IS-03	19	25	31	6	19	0	0	44	25	16
2017	IS-04	7	14	26	16	21	14	2	25	44	43
2017	IS-05	11	16	14	27	24	8	0	30	56	37
2017	IS-06	0	23	16	23	23	8	8	27	55	13
2014	IS	5	23	19	26	18	7	1	31	48	140
2014	IS-03	5	33	5	28	17	5	5	43	51	18
2014	IS-04	2	25	22	26	14	12	0	30	45	50
2014	IS-05	9	21	25	27	11	5	2	32	41	44
2014	IS-06	0	17	17	28	39	0	0	17	67	18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	50	3	10	3	84	13	123
2019	IS-02	44	44	13	0	0	88	0	16
2019	IS-03	43	33	0	10	14	76	24	21
2019	IS-04	35	58	0	6	0	94	6	31
2019	IS-05	24	59	0	17	0	83	17	41
2017	IS	29	52	5	8	6	81	14	119
2017	IS-03	44	44	6	0	6	87	6	16
2017	IS-04	32	50	5	9	5	82	14	44
2017	IS-05	16	54	8	14	8	70	22	37
2017	IS-06	23	69	0	8	0	92	8	13
2014	IS	31	51	3	14	1	82	15	140
2014	IS-03	28	49	5	17	0	77	17	18
2014	IS-04	34	54	2	10	0	88	10	50
2014	IS-05	25	59	5	9	2	84	12	44
2014	IS-06	22	39	0	39	0	61	39	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	35	12	14	9	0	65	23	124
2019	IS-02	56	13	25	0	6	0	69	6	16
2019	IS-03	29	29	5	24	14	0	57	38	21
2019	IS-04	23	39	16	19	3	0	61	23	31
2019	IS-05	27	46	5	12	10	0	73	22	41
2017	IS	32	35	8	16	8	1	68	24	119
2017	IS-03	44	19	0	25	13	0	62	38	16
2017	IS-04	30	46	4	16	2	2	77	19	44
2017	IS-05	24	32	11	19	14	0	57	33	37
2017	IS-06	38	46	16	0	0	0	84	0	13
2014	IS	34	41	9	12	4	0	74	16	140
2014	IS-03	28	39	16	5	12	0	67	17	18
2014	IS-04	32	34	6	22	6	0	66	28	50
2014	IS-05	39	43	14	2	2	0	82	5	44
2014	IS-06	33	50	6	11	0	0	83	11	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	35	17	4	7	0	0	72	11	124
2019	IS-02	63	13	13	6	6	0	0	75	13	16
2019	IS-03	33	29	19	0	19	0	0	62	19	21
2019	IS-04	42	42	10	3	3	0	0	84	6	31
2019	IS-05	27	41	20	7	5	0	0	68	12	41
2017	IS	39	39	10	9	3	0	1	79	11	118
2017	IS-03	37	38	13	13	0	0	0	75	13	16
2017	IS-04	43	41	11	0	2	0	2	86	2	44
2017	IS-05	30	38	8	19	5	0	0	68	24	37
2017	IS-06	47	38	8	8	0	0	0	84	8	13
2014	IS	33	49	11	6	1	1	0	83	6	140
2014	IS-03	33	39	17	0	5	5	0	76	6	18
2014	IS-04	32	50	10	8	0	0	0	82	8	50
2014	IS-05	29	57	9	5	0	0	0	86	5	44
2014	IS-06	39	39	11	11	0	0	0	78	11	18

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	28	3	10	6	80	17	124
2019	IS-02	63	6	6	19	6	69	25	16
2019	IS-03	52	29	0	10	10	81	19	21
2019	IS-04	42	45	3	6	3	87	10	31
2019	IS-05	61	20	0	10	10	80	20	41
2017	IS	51	29	5	9	5	81	14	119
2017	IS-03	75	19	6	0	0	94	0	16
2017	IS-04	41	38	5	11	5	80	16	44
2017	IS-05	49	27	5	11	8	76	19	37
2017	IS-06	54	30	0	8	8	84	16	13
2014	IS	46	26	8	16	4	72	20	140
2014	IS-03	67	17	0	11	5	84	16	18
2014	IS-04	38	24	16	18	4	62	22	50
2014	IS-05	57	18	7	18	0	75	18	44
2014	IS-06	28	50	0	17	6	78	22	18

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	23	5	7	4	85	11	123
2019	IS-02	81	0	6	6	6	81	13	16
2019	IS-03	57	14	10	10	10	71	19	21
2019	IS-04	65	29	0	6	0	94	6	31
2019	IS-05	59	24	7	5	5	83	10	41
2017	IS	63	29	3	3	2	92	5	119
2017	IS-03	75	13	0	0	13	87	13	16
2017	IS-04	61	34	0	5	0	95	5	44
2017	IS-05	65	27	5	3	0	92	3	37
2017	IS-06	47	45	8	0	0	92	0	13
2014	IS	67	25	2	4	1	92	6	139
2014	IS-03	73	21	5	0	0	95	0	18
2014	IS-04	59	33	2	6	0	92	6	49
2014	IS-05	77	16	2	2	2	93	5	44
2014	IS-06	78	22	0	0	0	100	0	18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	81	12	2	2	3	0	93	6	124
2019	IS-02	88	6	0	6	0	0	94	6	16
2019	IS-03	71	14	0	0	14	0	86	14	21
2019	IS-04	87	10	0	0	3	0	97	3	31
2019	IS-05	78	12	5	5	0	0	90	5	41
2017	IS	75	19	3	3	0	0	94	3	118
2017	IS-03	81	13	6	0	0	0	94	0	16
2017	IS-04	77	21	2	0	0	0	98	0	44
2017	IS-05	67	22	3	8	0	0	89	8	36
2017	IS-06	85	15	0	0	0	0	100	0	13
2014	IS	78	20	0	1	1	1	99	1	140
2014	IS-03	77	17	0	0	0	5	100	0	18
2014	IS-04	74	24	0	0	2	0	98	2	50
2014	IS-05	80	18	0	2	0	0	98	2	44
2014	IS-06	78	22	0	0	0	0	100	0	18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	27	13	2	2	1	83	4	124
2019	IS-02	88	13	0	0	0	0	100	0	16
2019	IS-03	52	24	19	0	5	0	76	5	21
2019	IS-04	74	23	3	0	0	0	97	0	31
2019	IS-05	41	27	22	5	2	2	70	8	41

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	44	10	15	6	2	1	68	22	124
2019	IS-02	31	25	6	25	13	0	0	56	38	16
2019	IS-03	24	29	10	19	14	5	0	55	35	21
2019	IS-04	16	48	6	16	6	6	0	69	24	31
2019	IS-05	17	59	7	12	2	0	2	78	15	41

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	28	13	8	2	10	75	11	124
2019	IS-02	44	13	31	6	0	6	60	7	16
2019	IS-03	29	29	10	10	5	19	71	18	21
2019	IS-04	39	35	13	3	0	10	82	4	31
2019	IS-05	44	24	10	10	2	10	76	14	41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	18	82	123
2019	IS-04	16	84	31
2019	IS-05	27	73	41
2018	IS	17	83	102
2018	IS-05	22	78	37
2018	IS-06	45	55	11

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	32	68	22
2018	IS	47	53	17

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	22
2019	IS-05	0	100	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	IS	100	22
2019	IS-05	100	11
2018	IS	100	17

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	22
2019	IS-05	0	100	11

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	22
2019	IS-05	0	100	11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	43	57	21
2018	IS	71	29	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	48	52	21
2018	IS	71	29	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	57	43	21
2019	IS-05	55	45	11
2018	IS	65	35	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	38	62	21
2018	IS	47	53	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	33	67	21
2019	IS-05	45	55	11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	71	29	21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	38	62	21
2018	IS	29	71	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	21
2019	IS-05	0	100	11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	71	29	21
2018	IS	35	65	17

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21
2018	IS	35	65	17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	57	43	21
2018	IS	71	29	17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21
2018	IS	47	53	17

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	21
2019	IS-05	0	100	11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	21
2019	IS-05	0	100	11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	24	76	21

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	24	76	21

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21
2019	IS-05	55	45	11
2018	IS	38	63	16

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	43	57	21
2018	IS	63	38	16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	IS	100	21
2019	IS-05	100	11
2018	IS	100	16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	62	38	21
2018	IS	56	44	16

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	21	79	122
2019	IS-04	19	81	31
2019	IS-05	27	73	41

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	13	24	9	11	27	4	36	29	124
2019	IS-02	44	6	13	0	13	13	13	67	17	16
2019	IS-03	14	10	19	5	5	43	5	45	18	21
2019	IS-04	6	13	23	10	6	39	3	33	28	31
2019	IS-05	5	12	29	12	17	22	2	23	39	41
2018	IS	10	13	22	11	11	31	3	34	32	103
2018	IS-03	8	17	8	8	0	42	17	60	20	12
2018	IS-04	18	12	18	9	3	39	0	50	20	33
2018	IS-05	3	16	22	11	24	24	0	25	46	37
2018	IS-06	0	0	55	27	9	9	0	0	40	11
2017	IS	6	11	30	10	12	23	7	24	32	119
2017	IS-03	6	19	25	0	0	44	6	50	0	16
2017	IS-04	5	16	25	9	7	32	7	34	26	44
2017	IS-05	11	5	33	14	19	14	5	20	40	37
2017	IS-06	0	8	46	8	30	8	0	8	41	13
2014	IS	8	14	22	11	6	34	5	35	28	140
2014	IS-03	16	12	0	5	17	44	5	55	45	18
2014	IS-04	6	8	24	12	2	42	6	27	27	50
2014	IS-05	9	18	23	9	5	29	7	43	21	44
2014	IS-06	6	11	33	28	6	17	0	20	40	18

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	22	25	10	8	12	0	50	21	124
2019	IS-02	56	13	13	6	6	6	0	73	13	16
2019	IS-03	29	19	33	0	10	10	0	53	11	21
2019	IS-04	13	32	19	10	3	23	0	58	17	31
2019	IS-05	17	17	29	12	12	12	0	39	28	41
2018	IS	16	28	26	11	6	13	1	51	19	103
2018	IS-03	17	25	17	8	0	25	8	63	13	12
2018	IS-04	27	30	15	6	3	18	0	70	11	33
2018	IS-05	8	24	30	22	11	5	0	34	34	37
2018	IS-06	0	27	64	0	9	0	0	27	9	11
2017	IS	8	27	25	7	10	20	2	45	22	119
2017	IS-03	13	31	19	0	0	37	0	70	0	16
2017	IS-04	9	34	23	2	7	25	0	57	12	44
2017	IS-05	11	16	33	13	14	14	0	31	31	37
2017	IS-06	0	23	31	15	23	8	0	25	41	13
2014	IS	11	22	24	15	5	21	1	43	26	140
2014	IS-03	17	23	11	11	12	27	0	54	31	18
2014	IS-04	8	20	28	16	2	26	0	38	24	50
2014	IS-05	14	25	25	14	2	18	2	49	20	44
2014	IS-06	17	11	22	28	11	11	0	31	44	18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	9	91	124
2019	IS-05	15	85	41
2019	IS-06	0	100	12
2018	IS	7	93	101
2018	IS-03	0	100	12

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	10	90	123
2019	IS-02	0	100	16
2019	IS-03	0	100	20
2019	IS-05	22	78	41

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	13	29	5	3	31	5	42	13	124
2019	IS-02	50	6	13	0	6	19	6	75	8	16
2019	IS-03	19	10	19	5	0	38	10	55	9	21
2019	IS-04	3	13	26	6	3	42	6	31	19	31
2019	IS-05	10	12	34	7	5	29	2	32	18	41
2018	IS	12	12	26	4	2	41	3	42	11	102
2018	IS-03	8	8	17	0	0	50	17	50	0	12
2018	IS-04	18	12	21	3	3	42	0	53	11	33
2018	IS-05	3	11	32	5	3	43	3	25	15	37
2018	IS-06	0	18	45	9	0	27	0	25	13	11
2017	IS	8	15	25	4	3	40	6	42	12	119
2017	IS-03	13	13	25	0	0	50	0	50	0	16
2017	IS-04	7	9	20	2	0	52	9	42	6	44
2017	IS-05	11	19	24	11	5	24	5	43	23	37
2017	IS-06	0	22	47	0	0	31	0	32	0	13
2014	IS	9	14	22	3	1	39	12	48	7	140
2014	IS-03	16	17	7	0	5	39	16	74	12	18
2014	IS-04	6	6	26	2	0	46	14	30	5	50
2014	IS-05	9	18	20	2	0	39	11	55	5	44
2014	IS-06	11	17	33	11	0	22	6	38	15	18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	23	22	6	5	19	1	60	13	124
2019	IS-02	56	13	6	0	6	19	0	85	8	16
2019	IS-03	33	19	19	5	5	19	0	65	12	21
2019	IS-04	10	39	16	3	6	26	0	65	13	31
2019	IS-05	22	17	27	10	5	17	2	48	18	41
2018	IS	22	27	25	3	3	19	1	61	7	102
2018	IS-03	25	17	25	0	0	25	8	63	0	12
2018	IS-04	33	21	24	3	0	18	0	67	4	33
2018	IS-05	11	32	24	5	8	19	0	53	17	37
2018	IS-06	0	45	45	0	0	9	0	50	0	11
2017	IS	14	27	28	2	3	25	2	56	6	118
2017	IS-03	19	25	25	0	0	31	0	64	0	16
2017	IS-04	14	21	25	2	0	38	0	56	4	44
2017	IS-05	17	31	30	0	6	14	3	57	7	36
2017	IS-06	8	30	47	7	0	8	0	41	8	13
2014	IS	13	28	23	3	0	28	5	61	4	140
2014	IS-03	17	23	21	0	0	39	0	65	0	18
2014	IS-04	10	28	20	4	0	32	6	62	6	50
2014	IS-05	16	20	32	2	0	23	7	52	3	44
2014	IS-06	11	44	17	6	0	17	6	71	7	18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	26	74	124
2019	IS-02	13	88	16
2019	IS-03	24	76	21
2019	IS-04	29	71	31
2019	IS-05	32	68	41
2017	IS	13	87	119
2017	IS-05	14	86	37
2014	IS	14	86	140
2014	IS-04	10	90	50
2014	IS-05	18	82	44

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	69	31	32
2019	IS-05	69	31	13
2017	IS	73	27	15
2014	IS	80	20	20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	29	19	81	19	21
2017	IS	73	27	0	100	0	11
2014	IS	56	31	13	88	13	16

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	23	8	4	5	2	1	83	9	124
2019	IS-02	75	6	6	0	6	6	0	87	7	16
2019	IS-03	57	5	14	10	5	5	5	68	16	21
2019	IS-04	55	35	3	3	3	0	0	90	6	31
2019	IS-05	54	27	10	5	5	0	0	80	10	41
2018	IS	59	29	6	2	3	1	0	89	5	100
2018	IS-03	83	17	0	0	0	0	0	100	0	12
2018	IS-04	67	21	6	0	3	3	0	91	3	33
2018	IS-05	46	40	9	3	3	0	0	86	6	35
2018	IS-06	36	36	9	9	9	0	0	73	18	11
2017	IS	56	24	12	5	1	3	0	82	6	118
2017	IS-03	73	20	7	0	0	0	0	93	0	15
2017	IS-04	57	23	9	7	0	5	0	83	7	44
2017	IS-05	49	24	16	5	3	3	0	75	8	37
2017	IS-06	39	38	16	8	0	0	0	77	8	13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	42	16	19	6	58	26	31
2019	IS-05	19	44	25	13	0	63	13	16
2019	IS-06	8	42	8	33	8	50	42	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	30	20	23	6	3	0	49	30	124
2019	IS-02	31	19	13	25	6	6	0	53	33	16
2019	IS-03	24	24	14	14	24	0	0	48	38	21
2019	IS-04	23	39	23	13	0	3	0	63	13	31
2019	IS-05	7	32	22	32	2	5	0	41	36	41
2018	IS	16	42	19	14	7	2	1	60	21	102
2018	IS-03	33	33	8	8	17	0	0	67	25	12
2018	IS-04	13	50	19	13	3	3	0	65	16	32
2018	IS-05	14	32	24	16	11	0	3	47	28	37
2018	IS-06	0	55	27	18	0	0	0	55	18	11
2017	IS	12	35	21	17	9	5	1	50	28	119
2017	IS-03	19	44	6	12	13	6	0	67	26	16
2017	IS-04	16	34	25	11	7	7	0	53	19	44
2017	IS-05	8	29	24	27	8	3	0	39	36	37
2017	IS-06	0	54	7	23	8	8	0	59	34	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	22	22	20	13	4	0	43	34	124
2019	IS-02	38	19	25	13	0	6	0	60	13	16
2019	IS-03	24	24	5	29	19	0	0	48	48	21
2019	IS-04	23	35	13	16	6	6	0	62	24	31
2019	IS-05	7	20	24	27	17	5	0	28	46	41
2018	IS	17	31	25	14	12	0	1	49	26	102
2018	IS-03	17	42	33	8	0	0	0	58	8	12
2018	IS-04	19	44	22	9	6	0	0	63	16	32
2018	IS-05	11	22	27	16	22	0	3	33	39	37
2018	IS-06	9	18	27	36	9	0	0	27	45	11
2017	IS	14	30	19	21	13	2	1	45	35	118
2017	IS-03	25	50	19	6	0	0	0	75	6	16
2017	IS-04	14	35	16	16	12	5	2	52	30	43
2017	IS-05	8	27	19	32	14	0	0	35	46	37
2017	IS-06	8	8	23	31	31	0	0	16	62	13

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	27	19	15	19	1	47	34	124
2019	IS-02	25	13	31	6	19	6	40	27	16
2019	IS-03	24	14	14	33	14	0	38	48	21
2019	IS-04	26	39	13	10	13	0	65	23	31
2019	IS-05	10	37	17	12	24	0	46	37	41
2018	IS	13	27	19	15	26	0	40	41	102
2018	IS-03	25	17	8	17	33	0	42	50	12
2018	IS-04	15	45	12	9	18	0	61	27	33
2018	IS-05	8	22	19	16	35	0	30	51	37
2018	IS-06	9	9	45	18	18	0	18	36	11
2017	IS	19	20	12	14	32	3	40	47	119
2017	IS-03	6	13	19	19	38	6	20	60	16
2017	IS-04	23	20	5	9	39	5	45	50	44
2017	IS-05	16	22	19	16	27	0	38	43	37
2017	IS-06	23	23	15	23	16	0	46	39	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	22	28	16	13	43	29	122
2019	IS-02	53	33	7	7	0	87	7	15
2019	IS-03	19	33	33	10	5	52	14	21
2019	IS-04	23	13	47	13	3	37	17	30
2019	IS-05	12	17	24	24	22	29	46	41
2018	IS	15	25	25	24	13	39	36	102
2018	IS-03	17	25	33	8	17	42	25	12
2018	IS-04	15	24	30	24	6	39	30	33
2018	IS-05	14	22	22	27	16	35	43	37
2018	IS-06	0	18	18	36	27	18	64	11
2017	IS	13	27	26	20	14	40	34	118
2017	IS-03	19	25	31	25	0	44	25	16
2017	IS-04	11	32	29	23	5	43	28	44
2017	IS-05	8	35	19	16	22	43	38	37
2017	IS-06	8	0	23	30	38	8	69	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	28	22	18	12	0	48	30	122
2019	IS-02	44	38	6	6	6	0	81	13	16
2019	IS-03	25	45	10	10	10	0	70	20	20
2019	IS-04	20	40	20	17	3	0	60	20	30
2019	IS-05	10	15	29	29	17	0	24	46	41
2018	IS	15	27	23	25	10	0	42	35	102
2018	IS-03	17	25	25	17	17	0	42	33	12
2018	IS-04	27	24	21	21	6	0	52	27	33
2018	IS-05	5	24	30	35	5	0	30	41	37
2018	IS-06	0	27	9	27	36	0	27	64	11
2017	IS	16	31	17	23	13	1	47	36	118
2017	IS-03	13	37	19	13	13	6	53	27	16
2017	IS-04	20	34	7	30	9	0	54	39	44
2017	IS-05	11	24	29	24	11	0	35	35	37
2017	IS-06	8	31	23	8	31	0	39	38	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	18	27	17	16	0	40	33	124
2019	IS-02	38	19	13	13	19	0	56	31	16
2019	IS-03	33	10	29	19	10	0	43	29	21
2019	IS-04	16	35	29	13	6	0	52	19	31
2019	IS-05	20	10	29	20	22	0	29	41	41
2018	IS	19	17	27	21	17	0	36	38	101
2018	IS-03	9	27	18	27	18	0	36	45	11
2018	IS-04	30	15	24	21	9	0	45	30	33
2018	IS-05	14	11	35	22	19	0	24	41	37
2018	IS-06	0	18	27	18	36	0	18	55	11
2017	IS	14	22	17	27	18	2	36	46	117
2017	IS-03	6	44	0	25	19	6	53	47	16
2017	IS-04	16	19	18	35	12	0	35	47	43
2017	IS-05	16	21	14	24	22	3	39	47	37
2017	IS-06	0	8	38	23	31	0	8	54	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	24	16	14	10	2	59	24	123
2019	IS-02	50	25	13	6	0	6	80	7	16
2019	IS-03	52	14	14	19	0	0	67	19	21
2019	IS-04	40	33	10	10	3	3	76	14	30
2019	IS-05	20	27	17	17	17	2	48	35	41
2018	IS	36	22	21	10	11	1	58	21	101
2018	IS-03	42	42	8	0	8	0	83	8	12
2018	IS-04	33	33	18	9	6	0	67	15	33
2018	IS-05	35	11	30	5	16	3	47	22	37
2018	IS-06	9	9	18	45	18	0	18	64	11
2017	IS	29	25	15	14	14	4	56	28	118
2017	IS-03	25	44	6	6	6	13	79	14	16
2017	IS-04	43	20	11	14	7	5	67	21	44
2017	IS-05	19	30	16	16	16	3	50	33	37
2017	IS-06	8	0	30	23	38	0	8	62	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	26	26	11	15	0	48	27	124
2019	IS-02	56	25	13	0	6	0	81	6	16
2019	IS-03	24	29	29	5	14	0	52	19	21
2019	IS-04	19	35	23	16	6	0	55	23	31
2019	IS-05	12	24	27	17	20	0	37	37	41
2018	IS	21	22	30	11	16	1	43	27	102
2018	IS-03	17	25	33	0	17	8	45	18	12
2018	IS-04	21	39	21	15	3	0	61	18	33
2018	IS-05	16	11	41	11	22	0	27	32	37
2018	IS-06	9	0	36	18	36	0	9	55	11
2017	IS	22	22	25	12	19	1	44	30	119
2017	IS-03	31	31	19	6	13	0	62	19	16
2017	IS-04	30	21	16	11	20	2	51	32	44
2017	IS-05	11	27	35	16	11	0	38	27	37
2017	IS-06	8	8	30	8	46	0	16	54	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	28	30	10	7	0	2	52	17	123
2019	IS-02	44	25	13	6	6	0	6	73	13	16
2019	IS-03	33	14	29	10	10	0	5	50	20	21
2019	IS-04	23	42	23	10	3	0	0	65	13	31
2019	IS-05	5	30	45	10	10	0	0	35	20	40
2018	IS	18	35	32	8	7	0	1	53	15	101
2018	IS-03	8	33	50	0	0	0	8	45	0	12
2018	IS-04	16	59	19	3	3	0	0	75	6	32
2018	IS-05	19	27	24	16	14	0	0	46	30	37
2018	IS-06	9	0	82	9	0	0	0	9	9	11
2017	IS	27	31	19	13	8	1	0	59	22	119
2017	IS-03	19	50	19	6	6	0	0	69	13	16
2017	IS-04	32	30	20	11	5	2	0	63	16	44
2017	IS-05	19	35	14	19	14	0	0	54	32	37
2017	IS-06	30	8	31	23	8	0	0	38	31	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	28	32	10	8	2	0	50	18	123
2019	IS-02	31	38	25	6	0	0	0	69	6	16
2019	IS-03	29	33	33	5	0	0	0	62	5	21
2019	IS-04	23	23	45	6	0	3	0	47	7	31
2019	IS-05	13	20	33	18	15	3	0	33	33	40
2018	IS	18	27	30	19	7	0	0	45	26	101
2018	IS-03	0	42	17	33	8	0	0	42	42	12
2018	IS-04	28	25	34	13	0	0	0	53	13	32
2018	IS-05	11	27	32	16	14	0	0	38	30	37
2018	IS-06	9	9	45	36	0	0	0	18	36	11
2017	IS	18	31	34	9	6	0	3	50	15	118
2017	IS-03	31	38	25	6	0	0	0	69	6	16
2017	IS-04	20	30	34	7	2	0	7	53	10	44
2017	IS-05	8	35	35	14	8	0	0	43	22	37
2017	IS-06	15	23	38	8	16	0	0	38	23	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	27	24	14	7	0	0	56	20	122
2019	IS-02	63	0	19	13	6	0	0	63	19	16
2019	IS-03	29	33	24	5	10	0	0	62	14	21
2019	IS-04	33	30	23	13	0	0	0	63	13	30
2019	IS-05	10	35	28	15	13	0	0	45	28	40
2018	IS	17	39	25	12	7	0	0	56	19	100
2018	IS-03	17	42	0	17	25	0	0	58	42	12
2018	IS-04	19	56	22	0	3	0	0	75	3	32
2018	IS-05	14	24	38	16	8	0	0	38	24	37
2018	IS-06	9	45	18	27	0	0	0	55	27	11
2017	IS	24	34	21	14	4	1	2	60	19	119
2017	IS-03	13	50	19	13	0	0	6	67	13	16
2017	IS-04	36	28	16	14	2	2	2	67	17	44
2017	IS-05	19	33	27	16	5	0	0	52	22	37
2017	IS-06	7	55	23	8	8	0	0	62	16	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	25	22	6	8	1	1	63	14	122
2019	IS-02	50	19	13	0	19	0	0	69	19	16
2019	IS-03	38	14	19	10	19	0	0	52	29	21
2019	IS-04	42	32	13	10	0	3	0	77	10	31
2019	IS-05	26	33	31	3	5	0	3	61	8	39

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	32	21	7	2	0	0	70	9	123
2019	IS-02	63	13	25	0	0	0	0	75	0	16
2019	IS-03	43	33	14	10	0	0	0	76	10	21
2019	IS-04	48	32	19	0	0	0	0	81	0	31
2019	IS-05	25	30	30	13	3	0	0	55	15	40
2018	IS	36	25	25	10	5	0	0	60	15	101
2018	IS-03	58	25	8	8	0	0	0	83	8	12
2018	IS-04	28	38	28	3	3	0	0	66	6	32
2018	IS-05	32	19	27	14	8	0	0	51	22	37
2018	IS-06	27	18	27	18	9	0	0	45	27	11
2017	IS	29	33	25	3	7	1	3	64	10	118
2017	IS-03	31	31	19	0	6	0	13	71	7	16
2017	IS-04	36	28	25	5	2	2	2	67	7	44
2017	IS-05	19	35	33	3	11	0	0	54	14	37
2017	IS-06	23	39	31	0	8	0	0	62	8	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	24	17	9	8	2	65	18	122
2019	IS-02	56	19	6	0	13	6	80	13	16
2019	IS-03	38	10	19	19	14	0	48	33	21
2019	IS-04	32	29	19	16	0	3	63	17	31
2019	IS-05	36	31	18	3	13	0	67	15	39
2018	IS	32	31	22	8	7	0	63	15	100
2018	IS-03	33	25	25	0	17	0	58	17	12
2018	IS-04	38	25	31	3	3	0	63	6	32
2018	IS-05	25	33	22	11	8	0	58	19	36
2018	IS-06	18	55	0	18	9	0	73	27	11
2017	IS	49	21	14	8	3	5	74	12	118
2017	IS-03	44	25	6	6	0	19	85	8	16
2017	IS-04	57	20	7	9	4	2	79	14	44
2017	IS-05	36	22	22	8	6	6	62	15	36
2017	IS-06	54	31	15	0	0	0	85	0	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	11	6	1	7	1	11	84	9	122
2019	IS-02	81	6	6	0	6	0	0	88	6	16
2019	IS-03	81	5	5	0	5	0	5	90	5	21
2019	IS-04	50	23	3	3	7	0	13	85	12	30
2019	IS-05	55	8	8	0	13	0	18	76	15	40
2018	IS	59	16	12	4	4	0	5	79	8	100
2018	IS-03	58	8	0	8	8	0	17	80	20	12
2018	IS-04	66	16	13	0	0	0	6	87	0	32
2018	IS-05	47	22	14	6	8	0	3	71	14	36
2018	IS-06	64	9	27	0	0	0	0	73	0	11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	15	11	4	2	0	2	82	7	122
2019	IS-02	73	7	7	0	7	0	7	86	7	15
2019	IS-03	81	10	10	0	0	0	0	90	0	21
2019	IS-04	73	3	13	3	3	0	3	79	7	30
2019	IS-05	44	32	12	7	2	0	2	78	10	41
2018	IS	64	16	8	3	4	1	4	84	7	100
2018	IS-03	73	9	0	0	9	0	9	90	10	11
2018	IS-04	69	16	3	3	0	3	6	93	3	32
2018	IS-05	59	16	14	3	5	0	3	78	8	37
2018	IS-06	45	18	18	9	9	0	0	64	18	11
2017	IS	72	12	6	2	2	0	7	90	4	117
2017	IS-03	94	0	0	0	0	0	6	100	0	16
2017	IS-04	77	9	2	2	0	0	9	95	2	44
2017	IS-05	64	11	11	3	3	0	8	82	6	36
2017	IS-06	46	39	7	0	8	0	0	85	8	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	29	10	7	3	2	80	10	122
2019	IS-02	67	7	7	7	7	7	79	14	15
2019	IS-03	48	29	14	0	10	0	76	10	21
2019	IS-04	43	47	0	10	0	0	90	10	30
2019	IS-05	49	22	15	10	2	2	73	13	41
2018	IS	53	26	12	3	5	1	80	8	101
2018	IS-03	42	33	0	8	17	0	75	25	12
2018	IS-04	58	30	9	3	0	0	88	3	33
2018	IS-05	56	19	14	0	8	3	77	9	36
2018	IS-06	36	27	27	9	0	0	64	9	11
2017	IS	55	25	8	7	3	3	82	10	118
2017	IS-03	63	31	0	0	0	6	100	0	16
2017	IS-04	57	27	11	0	0	5	88	0	44
2017	IS-05	50	22	11	17	0	0	73	17	36
2017	IS-06	38	31	0	8	23	0	69	31	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	25	10	9	7	3	73	17	122
2019	IS-02	69	6	6	6	6	6	80	13	16
2019	IS-03	45	25	20	5	5	0	70	10	20
2019	IS-04	53	20	7	13	3	3	76	17	30
2019	IS-05	32	29	10	10	15	5	64	26	41
2018	IS	46	28	14	3	9	0	74	12	100
2018	IS-03	75	17	0	8	0	0	92	8	12
2018	IS-04	45	36	6	3	9	0	82	12	33
2018	IS-05	39	28	19	3	11	0	67	14	36
2018	IS-06	18	18	45	0	18	0	36	18	11
2017	IS	57	19	17	4	2	2	77	6	118
2017	IS-03	87	0	6	0	0	6	93	0	16
2017	IS-04	61	18	14	5	0	2	81	5	44
2017	IS-05	39	28	25	6	3	0	67	8	36
2017	IS-06	31	31	30	0	8	0	62	8	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	17	7	2	0	2	25	88	2	123
2019	IS-02	75	0	6	0	0	0	19	92	0	16
2019	IS-03	71	10	0	0	0	0	19	100	0	21
2019	IS-04	43	0	3	3	0	3	47	87	7	30
2019	IS-05	32	24	15	2	0	2	24	77	3	41
2018	IS	44	14	11	2	1	0	27	81	4	99
2018	IS-03	33	17	0	8	8	0	33	75	25	12
2018	IS-04	42	12	0	0	0	0	45	100	0	33
2018	IS-05	41	21	15	0	0	0	24	81	0	34
2018	IS-06	27	9	55	9	0	0	0	36	9	11
2017	IS	54	14	4	1	1	0	26	92	2	116
2017	IS-03	67	0	7	0	0	0	27	91	0	15
2017	IS-04	61	5	2	0	0	0	32	97	0	44
2017	IS-05	47	20	0	3	0	0	30	96	4	36
2017	IS-06	23	47	23	0	8	0	0	69	8	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	67	19	6	2	0	7	92	2	123
2019	IS-02	50	13	13	13	0	13	71	14	16
2019	IS-03	81	10	0	0	0	10	100	0	21
2019	IS-04	80	13	3	0	0	3	97	0	30
2019	IS-05	56	29	7	0	0	7	92	0	41
2018	IS	68	18	7	1	1	5	91	2	101
2018	IS-03	67	8	8	0	8	8	82	9	12
2018	IS-04	70	21	6	0	0	3	94	0	33
2018	IS-05	67	19	8	0	0	6	91	0	36
2018	IS-06	55	18	9	9	0	9	80	10	11
2017	IS	67	18	7	1	0	8	92	1	117
2017	IS-03	81	0	6	0	0	13	93	0	16
2017	IS-04	68	14	2	2	0	14	95	3	44
2017	IS-05	64	25	8	0	0	3	91	0	36
2017	IS-06	62	31	7	0	0	0	93	0	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	6	7	8	9	7	74	18	123
2019	IS-02	44	0	13	19	19	6	47	40	16
2019	IS-03	57	0	19	5	19	0	57	24	21
2019	IS-04	63	3	3	13	10	7	71	25	30
2019	IS-05	66	15	2	5	2	10	89	8	41
2018	IS	68	11	7	4	5	5	83	9	101
2018	IS-03	67	0	17	8	8	0	67	17	12
2018	IS-04	61	18	9	0	3	9	87	3	33
2018	IS-05	72	3	3	8	8	6	79	18	36
2018	IS-06	82	18	0	0	0	0	100	0	11
2017	IS	70	10	6	3	3	7	86	7	117
2017	IS-03	25	19	25	6	13	13	50	21	16
2017	IS-04	73	9	0	7	2	9	90	10	44
2017	IS-05	81	11	3	0	0	6	97	0	36
2017	IS-06	100	0	0	0	0	0	100	0	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	25	13	3	2	0	2	82	5	122
2019	IS-02	63	6	25	6	0	0	0	69	6	16
2019	IS-03	57	24	14	5	0	0	0	81	5	21
2019	IS-04	47	33	10	7	3	0	0	80	10	30
2019	IS-05	55	30	8	0	0	0	8	92	0	40
2018	IS	48	32	14	2	3	1	1	81	5	101
2018	IS-03	42	17	25	0	8	8	0	64	9	12
2018	IS-04	48	33	15	3	0	0	0	82	3	33
2018	IS-05	47	36	6	3	6	0	3	86	9	36
2018	IS-06	45	45	9	0	0	0	0	91	0	11
2017	IS	51	29	10	3	3	0	3	83	6	116
2017	IS-03	38	31	25	0	0	0	6	74	0	16
2017	IS-04	54	28	7	2	2	0	7	88	5	43
2017	IS-05	53	36	6	3	3	0	0	89	6	36
2017	IS-06	46	31	16	0	8	0	0	77	8	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	22	45	14	4	37	18	124
2019	IS-02	19	31	44	6	0	50	6	16
2019	IS-03	24	24	24	29	0	48	29	21
2019	IS-04	13	23	61	0	3	35	3	31
2019	IS-05	12	22	44	17	5	34	22	41
2018	IS	13	30	35	17	5	43	22	103
2018	IS-03	17	42	25	17	0	58	17	12
2018	IS-04	15	42	36	0	6	58	6	33
2018	IS-05	5	24	35	30	5	30	35	37
2018	IS-06	0	9	45	36	9	9	45	11
2017	IS	7	24	40	18	11	30	29	119
2017	IS-03	19	31	31	13	6	50	19	16
2017	IS-04	7	28	43	18	5	34	23	44
2017	IS-05	3	19	46	19	14	22	33	37
2017	IS-06	0	8	31	30	31	8	61	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	14	50	19	7	27	23	124
2019	IS-02	6	19	38	31	6	38	25	16
2019	IS-03	19	19	38	19	5	24	38	21
2019	IS-04	0	13	58	16	13	29	13	31
2019	IS-05	12	7	56	20	5	24	20	41
2018	IS	11	21	41	16	12	27	32	103
2018	IS-03	8	33	33	17	8	25	42	12
2018	IS-04	6	9	45	21	18	39	15	33
2018	IS-05	14	32	38	14	3	16	46	37
2018	IS-06	18	18	55	0	9	9	36	11
2017	IS	13	20	47	10	10	20	33	118
2017	IS-03	6	12	44	19	19	38	19	16
2017	IS-04	9	28	49	2	12	14	37	43
2017	IS-05	16	19	43	16	5	22	35	37
2017	IS-06	23	15	47	16	0	16	38	13

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	34	20	8	16	2	1	20	80	122
2019	IS-02	25	38	25	0	6	0	6	27	73	16
2019	IS-03	29	29	14	19	10	0	0	29	71	21
2019	IS-04	17	40	23	7	10	3	0	17	83	30
2019	IS-05	18	28	23	10	20	3	0	18	82	40
2018	IS	20	23	17	22	12	4	1	21	79	103
2018	IS-03	42	8	25	17	8	0	0	42	58	12
2018	IS-04	30	27	15	15	9	0	3	31	69	33
2018	IS-05	8	14	24	30	16	8	0	9	91	37
2018	IS-06	0	55	9	27	9	0	0	0	100	11
2017	IS	18	19	21	13	24	3	2	19	81	119
2017	IS-03	6	6	37	25	13	0	13	7	93	16
2017	IS-04	25	16	16	9	30	5	0	26	74	44
2017	IS-05	14	19	21	16	27	3	0	14	86	37
2017	IS-06	30	23	16	8	23	0	0	30	70	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	60	40	95
2019	IS-02	64	36	11
2019	IS-03	73	27	15
2019	IS-04	50	50	24
2019	IS-05	56	44	32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	92
2019	IS-02	64	36	11
2019	IS-03	36	64	14
2019	IS-04	58	42	24
2019	IS-05	38	63	32
2018	IS	29	71	77
2018	IS-04	27	73	22
2018	IS-05	23	77	31
2018	IS-06	45	55	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	13	19	16	11	1	4	51	29	122
2019	IS-02	63	13	6	6	6	0	6	80	13	16
2019	IS-03	40	5	15	15	25	0	0	45	40	20
2019	IS-04	35	16	23	19	0	0	6	55	21	31
2019	IS-05	24	15	15	24	15	2	5	42	42	41
2018	IS	37	16	15	6	20	2	5	57	27	102
2018	IS-03	50	25	0	8	8	0	8	82	18	12
2018	IS-04	48	18	12	6	15	0	0	67	21	33
2018	IS-05	17	19	22	6	31	3	3	38	38	36
2018	IS-06	45	0	18	0	27	0	9	50	30	11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	19	13	20	30	1	6	31	55	93
2019	IS-02	27	18	9	9	18	9	9	56	33	11
2019	IS-03	21	14	7	21	36	0	0	36	57	14
2019	IS-04	4	33	13	21	25	0	4	39	48	24
2019	IS-05	0	16	19	25	34	0	6	17	63	32
2018	IS	1	12	31	26	26	1	3	14	54	77
2018	IS-04	5	14	32	27	18	0	5	19	48	22
2018	IS-05	0	6	29	29	32	0	3	7	63	31
2018	IS-06	0	9	27	27	36	0	0	9	64	11
2017	IS	4	22	11	18	38	0	7	28	60	92
2017	IS-03	0	46	15	23	8	0	8	50	33	13
2017	IS-04	6	26	3	20	38	0	6	34	62	31
2017	IS-05	0	10	13	19	49	0	10	11	75	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	6	11	18	20	38	1	5	18	62	93
2019	IS-02	18	27	9	9	27	9	0	50	40	11
2019	IS-03	21	7	7	29	36	0	0	29	64	14
2019	IS-04	0	13	21	25	33	0	8	14	64	24
2019	IS-05	3	9	22	22	38	0	6	13	63	32
2019	IS-06	0	0	18	9	64	0	9	0	80	11
2018	IS	3	8	21	21	47	0	1	11	68	77
2018	IS-04	5	14	9	32	36	0	5	19	71	22
2018	IS-05	3	3	16	26	52	0	0	6	77	31
2018	IS-06	0	9	36	0	55	0	0	9	55	11
2017	IS	1	5	4	23	58	0	9	7	88	92
2017	IS-03	0	8	8	23	46	0	15	9	82	13
2017	IS-04	0	6	0	22	58	0	13	7	93	31
2017	IS-05	0	0	6	19	68	0	6	0	93	31

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.