2019 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 38 13 13 0 0 0 75 13 32
2019 BI-02 26 37 16 21 0 0 0 63 21 19
2018 BI 33 48 9 9 0 0 0 82 9 33
2018 BI-02 24 48 14 14 0 0 0 71 14 21
2017 BI 30 50 13 7 0 0 0 80 7 30
2017 BI-02 35 41 12 12 0 0 0 76 12 17
2014 BI 31 57 9 3 0 0 0 88 3 35
2014 BI-02 30 52 13 4 0 0 0 82 4 23
2011 BI 50 32 15 3 0 0 0 82 3 34
2011 BI-02 57 24 19 0 0 0 0 81 0 21
2008 BI 43 35 15 8 0 0 0 78 8 40
2008 BI-01 54 38 8 0 0 0 0 92 0 13
2008 BI-02 47 35 12 6 0 0 0 82 6 17

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 31 31 3 3 0 0 63 6 32
2019 BI-02 16 37 42 0 5 0 0 53 5 19
2018 BI 26 37 14 14 9 0 0 63 23 35
2018 BI-02 18 32 18 18 14 0 0 50 32 22
2017 BI 26 47 17 10 0 0 0 73 10 30
2017 BI-02 23 36 24 18 0 0 0 59 18 17

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 63 19 19 0 0 0 0 81 0 32
2019 BI-02 53 21 26 0 0 0 0 74 0 19
2018 BI 46 43 6 6 0 0 0 89 6 35
2018 BI-02 36 50 5 9 0 0 0 86 9 22
2017 BI 53 43 0 3 0 0 0 97 3 30
2017 BI-02 53 41 0 6 0 0 0 94 6 17
2014 BI 68 32 0 0 0 0 0 100 0 35
2014 BI-02 61 39 0 0 0 0 0 100 0 23
2011 BI 69 29 3 0 0 0 0 97 0 35
2011 BI-02 68 27 5 0 0 0 0 95 0 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 44 16 3 0 0 0 81 3 32
2019 BI-02 26 47 21 5 0 0 0 74 5 19
2018 BI 40 43 9 6 3 0 0 83 9 35
2018 BI-02 27 45 14 9 5 0 0 73 14 22
2017 BI 50 37 10 3 0 0 0 87 3 30
2017 BI-02 47 36 12 6 0 0 0 82 6 17
2014 BI 46 46 9 0 0 0 0 91 0 35
2014 BI-02 43 44 13 0 0 0 0 87 0 23
2011 BI 53 38 6 3 0 0 0 91 3 34
2011 BI-02 57 38 5 0 0 0 0 95 0 21
2008 BI 50 40 8 3 0 0 0 90 3 40
2008 BI-01 69 31 0 0 0 0 0 100 0 13
2008 BI-02 53 41 6 0 0 0 0 94 0 17

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 34 31 28 3 0 3 0 68 3 32
2019 BI-02 26 32 32 5 0 5 0 61 6 19
2018 BI 34 40 17 3 6 0 0 74 9 35
2018 BI-02 23 41 27 0 9 0 0 64 9 22
2017 BI 27 57 10 0 7 0 0 83 7 30
2017 BI-02 23 59 12 0 6 0 0 82 6 17
2014 BI 31 43 17 3 6 0 0 74 9 35
2014 BI-02 35 39 22 0 4 0 0 74 4 23
2011 BI 32 38 18 6 3 3 0 73 9 34
2011 BI-02 32 45 14 5 0 5 0 81 5 22

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 35 26 32 6 0 0 0 61 6 31
2019 BI-02 28 28 33 11 0 0 0 56 11 18
2018 BI 31 31 23 9 6 0 0 63 14 35
2018 BI-02 23 32 27 9 9 0 0 55 18 22
2017 BI 23 60 10 3 3 0 0 83 7 30
2017 BI-02 17 65 12 0 6 0 0 82 6 17
2014 BI 34 37 14 6 6 3 0 73 12 35
2014 BI-02 35 39 13 9 0 4 0 77 9 23
2011 BI 26 47 15 3 6 3 0 76 9 34
2011 BI-02 32 50 9 5 0 5 0 86 5 22
2008 BI 28 35 18 8 13 0 0 63 20 40
2008 BI-01 31 54 8 8 0 0 0 85 8 13
2008 BI-02 35 35 29 0 0 0 0 71 0 17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 19 28 22 0 0 0 50 22 32
2019 BI-02 26 11 37 26 0 0 0 37 26 19
2018 BI 37 20 11 17 9 6 0 61 27 35
2018 BI-02 23 23 5 27 14 9 0 50 45 22
2017 BI 27 36 23 7 7 0 0 63 13 30
2017 BI-02 12 41 29 6 12 0 0 53 18 17
2014 BI 31 37 14 6 3 6 3 75 9 35
2014 BI-02 30 35 18 4 4 9 0 71 9 23
2011 BI 44 15 29 6 0 6 0 63 6 34
2011 BI-02 50 14 23 5 0 9 0 70 5 22
2008 BI 28 35 13 18 3 5 0 66 21 40
2008 BI-01 46 31 8 15 0 0 0 77 15 13
2008 BI-02 24 59 6 6 0 6 0 88 6 17
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 56 25 9 6 0 0 3 84 6 32
2019 BI-02 47 32 16 5 0 0 0 79 5 19

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 66 16 9 6 0 3 0 84 6 32
2019 BI-02 58 26 5 5 0 5 0 89 6 19
2018 BI 49 20 14 9 3 3 3 73 12 35
2018 BI-02 41 23 18 9 5 0 5 67 14 22
2017 BI 50 30 10 7 3 0 0 80 10 30
2017 BI-02 47 24 18 6 6 0 0 70 12 17
2014 BI 48 34 11 3 3 0 0 83 6 35
2014 BI-02 43 39 13 0 4 0 0 83 4 23
2011 BI 43 43 9 6 0 0 0 86 6 35
2011 BI-02 55 36 9 0 0 0 0 91 0 22
2008 BI 43 28 18 8 5 0 0 70 13 40
2008 BI-01 46 23 23 8 0 0 0 69 8 13
2008 BI-02 53 29 12 6 0 0 0 82 6 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 38 9 6 3 0 0 81 9 32
2019 BI-02 37 47 5 5 5 0 0 84 11 19
2018 BI 29 34 14 14 6 3 0 65 21 35
2018 BI-02 18 36 23 18 5 0 0 55 23 22
2017 BI 33 37 17 7 7 0 0 70 13 30
2017 BI-02 23 41 18 6 12 0 0 64 18 17
2014 BI 37 49 11 3 0 0 0 86 3 35
2014 BI-02 35 48 13 4 0 0 0 83 4 23
2011 BI 37 37 20 6 0 0 0 74 6 35
2011 BI-02 41 41 14 5 0 0 0 82 5 22
2008 BI 45 28 5 15 8 0 0 73 23 40
2008 BI-01 46 23 8 23 0 0 0 69 23 13
2008 BI-02 65 24 6 6 0 0 0 88 6 17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 66 19 9 6 0 0 0 84 6 32
2019 BI-02 68 16 11 5 0 0 0 84 5 19
2018 BI 46 14 23 14 0 3 0 62 15 35
2018 BI-02 41 9 36 14 0 0 0 50 14 22
2017 BI 46 33 13 7 0 0 0 80 7 30
2017 BI-02 35 41 18 6 0 0 0 76 6 17
2014 BI 60 29 6 6 0 0 0 89 6 35
2014 BI-02 57 30 9 4 0 0 0 87 4 23

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 32 26 16 0 13 0 52 19 31
2019 BI-02 17 22 28 22 0 11 0 44 25 18
2018 BI 20 23 20 14 11 11 0 48 29 35
2018 BI-02 18 18 18 18 18 9 0 40 40 22
2017 BI 23 27 16 10 7 16 0 60 20 30
2017 BI-02 18 18 29 18 6 12 0 40 27 17
2014 BI 14 43 9 17 6 11 0 65 26 35
2014 BI-02 18 39 9 13 9 13 0 65 25 23
2011 BI 17 26 31 9 0 17 0 52 10 35
2011 BI-02 27 27 32 0 0 14 0 63 0 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 10 30 23 20 7 10 0 44 30 30
2019 BI-02 17 22 28 17 11 6 0 41 29 18
2018 BI 11 29 20 29 9 3 0 41 38 35
2018 BI-02 14 18 18 36 9 5 0 33 48 22
2017 BI 23 24 30 13 3 7 0 50 18 30
2017 BI-02 12 30 29 18 6 6 0 44 25 17
2014 BI 17 31 23 17 11 0 0 49 29 35
2014 BI-02 22 30 22 17 9 0 0 52 26 23
2011 BI 14 31 26 11 9 9 0 50 22 35
2011 BI-02 14 45 23 5 0 14 0 68 5 22
2008 BI 18 23 10 25 18 5 3 43 46 40
2008 BI-01 23 15 31 8 8 8 8 45 18 13
2008 BI-02 18 41 0 35 6 0 0 59 41 17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 10 23 29 19 6 13 0 37 30 31
2019 BI-02 17 22 28 22 11 0 0 39 33 18
2018 BI 6 17 26 37 9 6 0 24 48 35
2018 BI-02 5 23 23 32 9 9 0 30 45 22
2017 BI 13 17 30 17 7 17 0 36 28 30
2017 BI-02 18 6 23 18 12 24 0 31 39 17
2014 BI 12 34 20 17 11 6 0 49 30 35
2014 BI-02 13 39 26 13 9 0 0 52 22 23
2011 BI 9 21 35 21 9 6 0 31 31 34
2011 BI-02 14 27 36 9 5 9 0 45 15 22
2008 BI 8 18 23 20 25 8 0 27 49 40
2008 BI-01 0 23 38 15 8 15 0 27 27 13
2008 BI-02 12 24 24 24 18 0 0 35 41 17

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 10 26 29 19 10 6 0 38 31 31
2019 BI-02 17 22 33 17 11 0 0 39 28 18
2018 BI 6 17 34 23 14 3 3 24 39 35
2018 BI-02 0 23 36 23 9 5 5 25 35 22
2017 BI 10 30 13 33 3 10 0 45 41 30
2017 BI-02 6 30 17 36 6 6 0 38 44 17
2014 BI 17 29 20 23 6 6 0 49 30 35
2014 BI-02 22 22 26 26 0 4 0 46 27 23
2011 BI 18 24 32 21 6 0 0 41 26 34
2011 BI-02 18 27 36 18 0 0 0 45 18 22
2008 BI 15 30 18 15 20 3 0 46 36 40
2008 BI-01 8 46 15 8 15 8 0 58 25 13
2008 BI-02 24 35 24 12 6 0 0 59 18 17
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 25 38 22 6 9 0 0 63 16 32
2019 BI-02 11 47 16 11 16 0 0 58 26 19
2018 BI 18 38 18 12 15 0 0 56 26 34
2018 BI-02 5 33 29 14 19 0 0 38 33 21
2017 BI 30 40 17 3 10 0 0 70 13 30
2017 BI-02 29 41 12 0 18 0 0 70 18 17
2014 BI 34 26 17 17 6 0 0 60 23 35
2014 BI-02 26 30 22 17 4 0 0 56 22 23
2011 BI 20 43 20 9 9 0 0 63 17 35
2011 BI-02 23 55 18 5 0 0 0 77 5 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 34 38 9 16 3 0 0 72 19 32
2019 BI-02 21 53 11 11 5 0 0 74 16 19
2018 BI 26 37 14 20 3 0 0 63 23 35
2018 BI-02 14 50 9 27 0 0 0 64 27 22
2017 BI 33 43 10 7 7 0 0 76 13 30
2017 BI-02 29 47 12 0 12 0 0 76 12 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 38 16 3 0 0 0 81 3 32
2019 BI-02 47 32 16 5 0 0 0 79 5 19
2018 BI 31 34 20 9 3 3 0 68 12 35
2018 BI-02 27 32 27 14 0 0 0 59 14 22
2017 BI 37 46 10 3 3 0 0 83 7 30
2017 BI-02 36 41 12 6 6 0 0 76 12 17
2014 BI 46 37 11 6 0 0 0 83 6 35
2014 BI-02 43 44 9 4 0 0 0 87 4 23
2011 BI 40 40 20 0 0 0 0 80 0 35
2011 BI-02 45 45 9 0 0 0 0 91 0 22
2008 BI 43 23 15 15 5 0 0 65 20 40
2008 BI-01 46 15 15 15 8 0 0 62 23 13
2008 BI-02 59 29 6 6 0 0 0 88 6 17

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 38 13 13 0 0 0 75 13 32
2019 BI-02 32 37 11 21 0 0 0 68 21 19
2018 BI 11 51 20 14 3 0 0 63 17 35
2018 BI-02 5 55 18 18 5 0 0 59 23 22
2017 BI 24 33 20 13 10 0 0 57 24 30
2017 BI-02 12 30 29 12 18 0 0 41 30 17
2014 BI 20 48 17 11 3 0 0 68 14 35
2014 BI-02 13 43 22 17 4 0 0 56 22 23
2011 BI 20 46 20 9 3 0 3 68 12 35
2011 BI-02 23 32 23 14 5 0 5 57 19 22
2008 BI 20 40 13 8 10 3 8 67 19 40
2008 BI-01 31 54 8 0 8 0 0 85 8 13
2008 BI-02 18 41 18 12 0 6 6 67 13 17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 9 28 28 25 6 3 0 39 32 32
2019 BI-02 16 11 32 32 11 0 0 26 42 19
2018 BI 3 20 37 20 17 3 0 24 38 35
2018 BI-02 0 14 36 23 23 5 0 14 48 22
2017 BI 16 30 24 17 10 3 0 48 28 30
2017 BI-02 23 24 18 18 18 0 0 47 36 17
2014 BI 14 40 20 11 14 0 0 54 26 35
2014 BI-02 22 30 13 17 17 0 0 52 35 23
2011 BI 29 26 14 23 6 3 0 56 29 35
2011 BI-02 32 23 9 32 0 5 0 57 33 22
2008 BI 15 33 23 13 15 0 3 49 28 40
2008 BI-01 15 54 15 0 8 0 8 75 8 13
2008 BI-02 18 29 29 24 0 0 0 47 24 17

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 16 6 34 31 0 0 28 66 32
2019 BI-02 16 5 5 37 37 0 0 21 74 19
2018 BI 11 14 17 17 34 3 3 27 55 35
2018 BI-02 5 5 14 18 50 5 5 10 75 22
2017 BI 7 30 13 10 37 3 0 38 49 30
2017 BI-02 0 24 11 6 59 0 0 24 65 17
2014 BI 9 20 6 23 40 0 3 30 65 35
2014 BI-02 13 22 0 9 56 0 0 35 65 23
2011 BI 6 29 6 26 34 0 0 34 60 35
2011 BI-02 0 27 9 18 45 0 0 27 64 22
2008 BI 5 28 5 35 23 3 3 34 61 40
2008 BI-01 0 46 0 38 8 8 0 50 50 13
2008 BI-02 6 18 12 35 29 0 0 24 65 17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 50 25 16 6 0 0 3 77 6 32
2019 BI-02 47 32 16 5 0 0 0 79 5 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 48 23 10 0 3 3 13 85 4 31
2019 BI-02 33 33 11 0 0 6 17 86 0 18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 41 16 6 0 0 6 77 7 32
2019 BI-02 26 37 21 11 0 0 5 67 11 19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 41 19 6 0 3 3 73 7 32
2019 BI-02 26 37 21 11 0 5 0 67 11 19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 22 13 19 25 19 0 3 35 45 32
2019 BI-02 21 11 26 26 16 0 0 32 42 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 58 29 0 0 6 0 6 93 7 31
2019 BI-02 61 28 0 0 6 0 6 94 6 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 59 13 6 3 3 13 3 85 7 32
2019 BI-02 53 16 11 5 5 11 0 76 12 19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 87 0 0 0 0 0 13 100 0 31
2019 BI-02 83 0 0 0 0 0 17 100 0 18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 42 29 19 10 0 0 0 71 10 31
2019 BI-02 39 39 11 11 0 0 0 78 11 18
2018 BI 29 46 14 6 6 0 0 74 11 35
2018 BI-02 18 50 23 5 5 0 0 68 9 22
2017 BI 27 49 10 10 3 0 0 76 13 30
2017 BI-02 24 53 12 12 0 0 0 76 12 17
2014 BI 34 43 9 6 9 0 0 77 14 35
2014 BI-02 26 52 13 9 0 0 0 78 9 23
2011 BI 38 44 12 6 0 0 0 82 6 34
2011 BI-02 45 50 5 0 0 0 0 95 0 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 42 29 16 10 0 0 3 73 10 31
2019 BI-02 39 33 11 11 0 0 6 76 12 18
2018 BI 37 34 26 3 0 0 0 71 3 35
2018 BI-02 32 32 32 5 0 0 0 64 5 22
2017 BI 46 34 10 7 0 0 3 83 7 30
2017 BI-02 41 36 18 6 0 0 0 76 6 17
2014 BI 40 37 14 6 3 0 0 77 9 35
2014 BI-02 35 44 17 4 0 0 0 78 4 23

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 22 34 22 16 0 0 6 60 17 32
2019 BI-02 16 37 26 16 0 0 5 56 17 19
2018 BI 14 31 34 11 6 0 3 47 18 35
2018 BI-02 5 23 41 18 9 0 5 29 29 22
2017 BI 20 46 24 3 0 3 3 71 4 30
2017 BI-02 17 53 18 6 0 6 0 75 6 17
2014 BI 20 43 17 9 3 3 6 69 12 35
2014 BI-02 13 44 22 13 0 4 4 62 14 23
2011 BI 29 46 9 11 0 3 3 79 12 35
2011 BI-02 27 55 9 9 0 0 0 82 9 22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 3 34 28 19 3 9 3 43 25 32
2019 BI-02 5 37 26 16 5 5 5 47 24 19
2018 BI 3 38 24 18 6 12 0 47 27 34
2018 BI-02 0 24 24 24 10 19 0 29 41 21
2017 BI 17 49 7 17 0 10 0 74 19 30
2017 BI-02 18 41 12 12 0 18 0 71 14 17

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 56 22 6 6 3 3 3 83 10 32
2019 BI-02 53 16 11 5 5 5 5 76 12 19
2018 BI 46 37 11 6 0 0 0 83 6 35
2018 BI-02 36 41 14 9 0 0 0 77 9 22
2017 BI 47 33 10 7 0 0 3 83 7 30
2017 BI-02 59 30 6 0 0 0 6 94 0 17
2014 BI 48 29 20 3 0 0 0 77 3 35
2014 BI-02 48 30 22 0 0 0 0 78 0 23
2011 BI 36 52 3 6 3 0 0 88 9 33
2011 BI-02 40 50 5 5 0 0 0 90 5 20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 50 31 13 6 0 0 0 81 6 32
2019 BI-02 53 32 11 5 0 0 0 84 5 19
2018 BI 43 37 9 11 0 0 0 80 11 35
2018 BI-02 41 45 5 9 0 0 0 86 9 22
2017 BI 37 39 20 0 3 0 0 76 3 30
2017 BI-02 47 35 12 0 6 0 0 82 6 17
2014 BI 31 46 14 0 3 3 3 82 3 35
2014 BI-02 39 35 18 0 0 4 4 81 0 23
2011 BI 23 60 11 3 3 0 0 83 6 35
2011 BI-02 23 64 9 5 0 0 0 86 5 22
2008 BI 20 50 20 5 5 0 0 70 10 40
2008 BI-01 23 62 15 0 0 0 0 85 0 13
2008 BI-02 24 53 18 0 6 0 0 76 6 17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 56 22 3 3 6 0 9 86 10 32
2019 BI-02 53 26 5 0 5 0 11 88 6 19
2017 BI 62 31 3 0 0 3 0 96 0 29
2017 BI-02 62 31 6 0 0 0 0 94 0 16
2014 BI 69 14 9 0 0 0 9 91 0 35
2014 BI-02 65 13 9 0 0 0 13 90 0 23
2011 BI 60 31 0 0 3 0 6 97 3 35
2011 BI-02 64 27 0 0 5 0 5 95 5 22

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 BI 16 59 25 32
2019 BI-02 5 58 37 19
2018 BI 14 51 34 35
2018 BI-02 23 36 41 22
2017 BI 13 60 26 30
2017 BI-02 12 64 24 17
2014 BI 3 68 29 35
2014 BI-02 0 82 18 23
2011 BI 9 66 26 35
2011 BI-02 5 86 9 22
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 23 45 10 23 0 0 0 68 23 31
2019 BI-02 21 37 11 32 0 0 0 58 32 19
2018 BI 29 46 14 9 3 0 0 74 11 35
2018 BI-02 23 45 18 9 5 0 0 68 14 22
2017 BI 33 37 20 7 3 0 0 70 10 30
2017 BI-02 35 30 24 6 6 0 0 64 12 17
2014 BI 23 49 14 9 3 3 0 74 12 35
2014 BI-02 22 44 22 13 0 0 0 65 13 23
2011 BI 34 40 17 9 0 0 0 74 9 35
2011 BI-02 41 36 14 9 0 0 0 77 9 22
2008 BI 35 35 15 5 8 3 0 72 13 40
2008 BI-01 54 31 15 0 0 0 0 85 0 13
2008 BI-02 35 47 18 0 0 0 0 82 0 17

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 9 41 31 6 9 3 0 52 16 32
2019 BI-02 11 32 42 5 11 0 0 42 16 19
2018 BI 11 31 34 17 3 3 0 44 21 35
2018 BI-02 5 32 36 23 0 5 0 38 24 22
2017 BI 26 20 30 13 0 10 0 52 15 30
2017 BI-02 29 18 36 12 0 6 0 50 13 17
2014 BI 14 46 14 17 6 3 0 62 23 35
2014 BI-02 22 44 17 9 4 4 0 68 14 23
2011 BI 17 37 26 11 9 0 0 54 20 35
2011 BI-02 18 36 32 9 5 0 0 55 14 22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 9 13 38 31 6 0 3 39 23 32
2019 BI-02 11 16 37 26 5 0 5 33 28 19
2018 BI 6 23 37 17 14 0 3 32 29 35
2018 BI-02 9 27 32 14 14 0 5 29 38 22
2017 BI 10 13 33 23 16 0 3 41 24 30
2017 BI-02 18 6 36 29 12 0 0 41 24 17
2014 BI 14 26 43 14 3 0 0 17 40 35
2014 BI-02 13 26 35 22 4 0 0 26 39 23
2011 BI 9 9 57 17 6 0 3 24 18 35
2011 BI-02 5 9 59 18 9 0 0 27 14 22
2008 BI 18 23 30 20 8 0 3 28 41 40
2008 BI-01 0 8 62 23 8 0 0 31 8 13
2008 BI-02 18 24 18 24 12 0 6 38 44 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 6 13 28 25 19 6 3 48 21 32
2019 BI-02 11 16 32 16 21 0 5 39 28 19
2018 BI 3 17 26 29 11 6 9 47 23 35
2018 BI-02 5 18 23 32 9 0 14 47 26 22
2017 BI 7 7 33 20 23 3 7 48 15 30
2017 BI-02 6 6 41 23 18 0 6 43 13 17
2014 BI 12 20 34 14 17 0 3 32 32 35
2014 BI-02 9 17 35 13 22 0 4 36 27 23
2011 BI 9 9 31 29 17 3 3 48 18 35
2011 BI-02 5 9 23 32 23 5 5 60 15 22
2008 BI 15 15 28 25 5 8 5 34 34 40
2008 BI-01 0 0 23 46 0 23 8 67 0 13
2008 BI-02 6 18 41 18 12 0 6 31 25 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 19 22 41 9 6 0 3 16 42 32
2019 BI-02 21 26 37 0 11 0 5 11 50 19
2018 BI 29 20 17 14 11 3 6 28 53 35
2018 BI-02 32 23 9 14 14 0 9 30 60 22
2017 BI 7 20 30 23 10 0 10 37 30 30
2017 BI-02 12 18 36 17 12 0 6 31 31 17
2014 BI 34 26 31 6 0 3 0 6 62 35
2014 BI-02 30 26 35 4 0 4 0 5 59 23
2011 BI 6 23 29 29 9 3 3 39 30 35
2011 BI-02 5 18 41 27 0 5 5 30 25 22
2008 BI 23 25 25 13 10 3 3 24 50 40
2008 BI-01 8 23 23 23 15 8 0 42 33 13
2008 BI-02 12 24 41 12 6 0 6 19 38 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 3 3 31 38 22 3 0 61 6 32
2019 BI-02 5 5 37 37 16 0 0 53 11 19
2018 BI 6 14 29 31 20 0 0 51 20 35
2018 BI-02 9 9 32 27 23 0 0 50 18 22
2017 BI 0 7 23 27 30 0 13 65 8 30
2017 BI-02 0 12 24 23 30 0 12 60 13 17
2014 BI 3 9 29 43 17 0 0 60 11 35
2014 BI-02 0 4 26 48 22 0 0 69 4 23
2011 BI 0 6 26 35 24 3 6 65 6 34
2011 BI-02 0 5 27 45 18 5 0 67 5 22
2008 BI 8 10 20 38 18 3 5 59 19 40
2008 BI-01 0 0 31 46 15 0 8 67 0 13
2008 BI-02 12 18 6 41 18 0 6 63 31 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 16 41 19 9 3 0 29 29 32
2019 BI-02 11 21 47 16 5 0 0 21 32 19
2018 BI 14 23 23 17 9 3 11 30 43 35
2018 BI-02 18 27 18 14 5 0 18 22 56 22
2017 BI 7 16 24 26 20 0 7 50 25 30
2017 BI-02 6 12 30 29 24 0 0 53 18 17
2014 BI 11 26 43 14 3 0 3 18 38 35
2014 BI-02 9 26 39 17 4 0 4 23 37 23
2011 BI 14 20 26 26 11 3 0 38 35 35
2011 BI-02 14 9 23 41 9 5 0 52 24 22
2008 BI 25 13 28 13 8 3 13 24 44 40
2008 BI-01 8 8 31 23 8 8 15 40 20 13
2008 BI-02 12 12 41 6 12 0 18 21 29 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 16 19 25 22 0 6 50 30 32
2019 BI-02 11 16 21 26 21 0 5 50 28 19
2018 BI 20 6 20 31 20 3 0 53 26 35
2018 BI-02 23 9 14 27 23 5 0 52 33 22
2017 BI 3 13 22 24 24 0 13 55 19 30
2017 BI-02 0 24 11 24 30 0 12 60 27 17
2014 BI 3 9 32 29 20 0 9 53 12 35
2014 BI-02 0 9 31 22 30 0 9 57 9 23
2011 BI 11 14 29 11 20 3 11 37 30 35
2011 BI-02 5 23 32 9 23 5 5 35 30 22
2008 BI 18 20 18 18 18 5 5 39 42 40
2008 BI-01 8 0 31 23 8 15 15 44 11 13
2008 BI-02 12 24 12 24 29 0 0 53 35 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 16 23 35 16 6 3 0 23 40 31
2019 BI-02 17 28 44 6 6 0 0 11 44 18
2018 BI 31 20 31 6 6 3 3 12 55 35
2018 BI-02 41 14 23 9 5 5 5 15 60 22
2017 BI 13 20 33 10 10 7 7 23 39 30
2017 BI-02 12 30 29 6 12 6 6 20 47 17
2014 BI 31 32 29 3 3 3 0 6 65 35
2014 BI-02 30 35 22 4 4 4 0 9 68 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 3 13 38 31 13 3 0 45 16 32
2019 BI-02 5 5 47 26 11 5 0 39 11 19

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 9 22 38 19 6 6 0 33 27 32
2019 BI-02 11 16 47 16 11 0 0 26 26 19

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 50 34 3 9 3 0 0 84 13 32
2019 BI-02 53 26 5 11 5 0 0 79 16 19
2018 BI 40 26 9 20 6 0 0 66 26 35
2018 BI-02 36 23 9 27 5 0 0 59 32 22
2017 BI 33 54 10 3 0 0 0 87 3 30
2017 BI-02 23 65 12 0 0 0 0 88 0 17
2014 BI 37 46 9 9 0 0 0 83 9 35
2014 BI-02 39 35 13 13 0 0 0 74 13 23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 59 28 6 6 0 0 0 88 6 32
2019 BI-02 58 26 11 5 0 0 0 84 5 19
2018 BI 46 37 17 0 0 0 0 83 0 35
2018 BI-02 41 45 14 0 0 0 0 86 0 22
2017 BI 70 27 3 0 0 0 0 97 0 30
2017 BI-02 64 30 6 0 0 0 0 94 0 17
2014 BI 48 40 9 3 0 0 0 89 3 35
2014 BI-02 43 44 9 4 0 0 0 87 4 23

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 58 29 10 3 0 0 0 87 3 31
2019 BI-02 53 32 11 5 0 0 0 84 5 19
2018 BI 40 46 6 9 0 0 0 86 9 35
2018 BI-02 41 41 9 9 0 0 0 82 9 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 38 28 0 0 6 0 70 0 32
2019 BI-02 26 42 32 0 0 0 0 68 0 19
2018 BI 29 37 26 6 0 3 0 68 6 35
2018 BI-02 23 36 32 5 0 5 0 62 5 22
2017 BI 48 38 3 7 0 3 0 89 7 29
2017 BI-02 38 44 0 13 0 6 0 87 13 16
2014 BI 46 26 12 9 0 9 0 78 9 35
2014 BI-02 39 30 13 9 0 9 0 76 9 23
2011 BI 29 50 12 3 0 6 0 84 3 34
2011 BI-02 32 55 9 0 0 5 0 90 0 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 53 6 3 0 0 0 91 3 32
2019 BI-02 26 68 0 5 0 0 0 95 5 19
2018 BI 31 40 11 9 0 9 0 78 9 35
2018 BI-02 27 36 9 14 0 14 0 74 16 22
2017 BI 40 40 10 3 0 7 0 86 4 30
2017 BI-02 35 41 12 6 0 6 0 81 6 17
2014 BI 37 34 20 3 0 6 0 76 3 35
2014 BI-02 35 35 22 4 0 4 0 73 5 23

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 41 13 0 3 0 0 84 3 32
2019 BI-02 32 53 16 0 0 0 0 84 0 19
2018 BI 38 38 15 6 3 0 0 76 9 34
2018 BI-02 33 33 24 10 0 0 0 67 10 21
2017 BI 50 37 3 7 3 0 0 87 10 30
2017 BI-02 35 47 6 12 0 0 0 82 12 17
2014 BI 43 43 6 6 3 0 0 86 9 35
2014 BI-02 43 44 9 4 0 0 0 87 4 23
2011 BI 32 47 6 6 6 3 0 82 12 34
2011 BI-02 32 59 5 0 0 5 0 95 0 22
2008 BI 23 43 10 18 8 0 0 65 25 40
2008 BI-01 23 38 23 8 8 0 0 62 15 13
2008 BI-02 29 65 0 6 0 0 0 94 6 17

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 28 16 3 0 9 6 78 4 32
2019 BI-02 32 37 16 0 0 11 5 81 0 19
2018 BI 26 17 14 20 3 9 11 54 29 35
2018 BI-02 23 18 9 23 5 5 18 53 35 22
2017 BI 26 40 10 7 3 10 3 77 12 30
2017 BI-02 23 47 6 12 6 6 0 75 19 17
2014 BI 31 34 11 6 6 3 9 74 13 35
2014 BI-02 30 22 17 9 4 4 13 63 16 23

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 22 31 19 22 6 0 0 53 28 32
2019 BI-02 26 32 32 11 0 0 0 58 11 19
2018 BI 6 46 23 11 9 3 3 55 21 35
2018 BI-02 5 50 23 9 9 0 5 57 19 22
2017 BI 30 44 10 10 3 3 0 76 14 30
2017 BI-02 35 41 6 12 6 0 0 76 18 17
2014 BI 37 26 11 26 0 0 0 63 26 35
2014 BI-02 39 26 9 26 0 0 0 65 26 23
2011 BI 20 46 23 3 0 9 0 72 3 35
2011 BI-02 18 50 18 5 0 9 0 75 5 22
2008 BI 18 33 23 13 8 5 3 54 22 40
2008 BI-01 8 62 23 0 0 0 8 75 0 13
2008 BI-02 29 24 29 6 0 12 0 60 7 17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 41 22 6 0 3 0 71 6 32
2019 BI-02 37 32 26 5 0 0 0 68 5 19
2018 BI 12 41 32 6 9 0 0 53 15 34
2018 BI-02 5 43 38 10 5 0 0 48 14 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 19 23 23 19 3 13 0 48 26 31
2019 BI-02 11 22 22 22 6 17 0 40 33 18
2018 BI 11 26 20 14 9 20 0 46 29 35
2018 BI-02 5 27 23 18 14 14 0 37 37 22
2017 BI 20 19 27 10 3 20 0 49 17 30
2017 BI-02 35 12 18 18 6 12 0 53 27 17
2014 BI 14 34 9 14 6 20 3 63 26 35
2014 BI-02 13 31 13 13 9 22 0 56 28 23
2011 BI 11 29 11 20 9 20 0 50 36 35
2011 BI-02 14 32 14 14 5 23 0 59 24 22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 41 34 13 9 3 0 0 75 13 32
2019 BI-02 32 37 16 11 5 0 0 68 16 19
2017 BI 43 30 10 17 0 0 0 73 17 30
2017 BI-02 41 30 6 24 0 0 0 70 24 17
2014 BI 37 52 3 3 6 0 0 89 9 35
2014 BI-02 39 52 0 4 4 0 0 91 9 23
2011 BI 51 40 0 6 3 0 0 91 9 35
2011 BI-02 59 36 0 5 0 0 0 95 5 22
2008 BI 40 40 5 3 13 0 0 80 15 40
2008 BI-01 46 38 0 8 8 0 0 85 15 13
2008 BI-02 53 41 6 0 0 0 0 94 0 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 53 38 0 3 6 0 0 91 9 32
2019 BI-02 47 42 0 0 11 0 0 89 11 19
2017 BI 41 41 7 7 3 0 0 83 10 29
2017 BI-02 43 38 13 0 6 0 0 81 6 16
2014 BI 43 37 9 9 3 0 0 80 11 35
2014 BI-02 48 39 4 4 4 0 0 87 9 23
2011 BI 57 31 9 3 0 0 0 89 3 35
2011 BI-02 68 23 5 5 0 0 0 91 5 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 68 23 6 3 0 0 0 90 3 31
2019 BI-02 67 28 0 6 0 0 0 94 6 18
2017 BI 57 36 7 0 0 0 0 93 0 30
2017 BI-02 65 35 0 0 0 0 0 100 0 17
2014 BI 54 43 0 0 3 0 0 97 3 35
2014 BI-02 56 44 0 0 0 0 0 100 0 23

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 59 25 3 6 6 0 0 84 13 32
2019 BI-02 47 32 5 11 5 0 0 79 16 19
2017 BI 50 27 3 13 7 0 0 77 20 30
2017 BI-02 41 36 0 12 12 0 0 76 24 17
2014 BI 54 20 6 11 6 0 3 77 18 35
2014 BI-02 57 17 9 13 4 0 0 74 17 23
2011 BI 54 17 3 14 9 0 3 74 24 35
2011 BI-02 45 18 5 18 14 0 0 64 32 22
2008 BI 65 15 10 5 5 0 0 80 10 40
2008 BI-01 62 15 15 8 0 0 0 77 8 13
2008 BI-02 59 18 12 6 6 0 0 76 12 17

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 72 13 3 0 6 0 6 90 7 32
2019 BI-02 68 16 0 0 5 0 11 94 6 19
2017 BI 57 23 7 3 7 0 3 83 10 30
2017 BI-02 53 24 6 6 12 0 0 76 18 17
2014 BI 63 29 0 3 3 0 3 94 6 35
2014 BI-02 61 35 0 0 4 0 0 96 4 23
2011 BI 63 20 6 0 9 0 3 85 9 35
2011 BI-02 64 18 5 0 14 0 0 82 14 22
2008 BI 70 13 8 0 3 0 8 89 3 40
2008 BI-01 69 8 15 0 0 0 8 83 0 13
2008 BI-02 71 18 6 0 6 0 0 88 6 17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 78 6 0 0 3 0 13 96 4 32
2019 BI-02 74 5 0 0 5 0 16 94 6 19
2017 BI 77 13 3 0 3 0 3 93 3 30
2017 BI-02 76 12 0 0 6 0 6 94 6 17
2014 BI 77 12 0 6 3 0 3 91 9 35
2014 BI-02 78 18 0 0 4 0 0 96 4 23
2011 BI 74 14 3 0 6 0 3 91 6 35
2011 BI-02 73 18 0 0 9 0 0 91 9 22
2008 BI 88 5 0 3 3 0 3 95 5 40
2008 BI-01 100 0 0 0 0 0 0 100 0 13
2008 BI-02 82 12 0 0 6 0 0 94 6 17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 25 9 16 0 9 3 71 18 32
2019 BI-02 42 21 5 16 0 11 5 75 19 19

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 50 3 13 6 0 0 78 19 32
2019 BI-02 32 63 5 0 0 0 0 95 0 19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 47 34 9 0 0 9 0 90 0 32
2019 BI-02 58 32 5 0 0 5 0 94 0 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 17 83 35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 19 6 16 13 0 38 9 47 24 32
2019 BI-02 21 11 21 5 0 32 11 55 9 19
2018 BI 9 9 14 6 3 60 0 43 21 35
2018 BI-02 9 14 18 5 0 55 0 50 10 22
2017 BI 10 10 16 3 7 40 13 43 22 30
2017 BI-02 18 12 17 6 6 30 12 51 20 17
2014 BI 12 20 6 3 0 46 14 79 7 35
2014 BI-02 13 22 9 0 0 43 13 80 0 23

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 44 19 6 0 3 0 74 6 32
2019 BI-02 37 42 16 5 0 0 0 79 5 19
2018 BI 18 53 21 3 0 6 0 75 3 34
2018 BI-02 14 43 33 0 0 10 0 63 0 21
2017 BI 24 34 21 7 0 10 3 68 8 29
2017 BI-02 30 36 6 12 0 11 6 79 14 17
2014 BI 29 63 6 0 0 3 0 94 0 35
2014 BI-02 22 65 9 0 0 4 0 91 0 23
2011 BI 43 26 20 6 0 6 0 73 6 35
2011 BI-02 41 27 27 0 0 5 0 71 0 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 17 83 35

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 22 9 16 3 0 44 6 63 6 32
2019 BI-02 21 16 21 5 0 32 5 58 8 19
2018 BI 6 9 20 6 3 57 0 33 20 35
2018 BI-02 5 14 27 5 0 50 0 36 9 22
2017 BI 10 13 7 3 0 53 13 70 10 30
2017 BI-02 18 0 12 6 0 53 12 50 17 17
2014 BI 14 14 11 3 6 40 11 59 18 35
2014 BI-02 13 18 13 4 4 39 9 59 17 23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 34 41 16 3 0 6 0 80 3 32
2019 BI-02 37 37 16 5 0 5 0 78 6 19
2018 BI 17 46 26 3 0 9 0 69 3 35
2018 BI-02 9 41 36 5 0 9 0 55 5 22
2017 BI 30 40 3 7 3 7 10 84 12 30
2017 BI-02 29 36 0 12 6 6 12 78 22 17
2014 BI 31 46 6 3 6 9 0 84 9 35
2014 BI-02 26 48 9 4 4 9 0 81 9 23
2011 BI 40 34 9 9 3 6 0 79 12 35
2011 BI-02 36 45 9 0 5 5 0 86 5 22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 6 94 32
2019 BI-02 5 95 19
2017 BI 17 83 30
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 66 22 9 0 0 3 0 90 0 32
2019 BI-02 58 26 11 0 0 5 0 89 0 19
2018 BI 54 26 17 3 0 0 0 80 3 35
2018 BI-02 50 18 27 5 0 0 0 68 5 22
2017 BI 53 37 10 0 0 0 0 90 0 30
2017 BI-02 53 36 12 0 0 0 0 88 0 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 53 13 3 0 0 0 84 3 32
2019 BI-02 37 42 16 5 0 0 0 79 5 19
2018 BI 20 43 23 9 3 3 0 65 12 35
2018 BI-02 18 36 23 14 5 5 0 57 19 22
2017 BI 27 37 20 7 3 7 0 68 11 30
2017 BI-02 23 41 12 6 6 12 0 73 13 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 38 22 9 0 0 0 69 9 32
2019 BI-02 21 37 32 11 0 0 0 58 11 19
2018 BI 23 29 26 17 6 0 0 51 23 35
2018 BI-02 23 23 23 27 5 0 0 45 32 22
2017 BI 40 24 23 7 7 0 0 63 13 30
2017 BI-02 41 18 30 6 6 0 0 59 12 17

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 16 34 22 3 25 0 0 50 28 32
2019 BI-02 16 32 21 5 26 0 0 47 32 19
2018 BI 14 40 11 11 20 0 3 56 32 35
2018 BI-02 9 50 14 9 14 0 5 62 24 22
2017 BI 23 24 20 13 20 0 0 47 33 30
2017 BI-02 36 24 23 12 6 0 0 59 18 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 25 41 25 6 3 0 0 66 9 32
2019 BI-02 16 47 37 0 0 0 0 63 0 19
2018 BI 20 34 26 14 6 0 0 54 20 35
2018 BI-02 23 32 27 14 5 0 0 55 18 22
2017 BI 20 30 27 23 0 0 0 50 23 30
2017 BI-02 17 41 36 6 0 0 0 59 6 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 34 25 0 3 0 0 72 3 32
2019 BI-02 37 37 21 0 5 0 0 74 5 19
2018 BI 31 34 14 11 6 3 0 68 18 35
2018 BI-02 27 41 14 14 5 0 0 68 18 22
2017 BI 30 37 30 3 0 0 0 67 3 30
2017 BI-02 29 41 30 0 0 0 0 70 0 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 25 41 19 9 6 0 0 66 16 32
2019 BI-02 26 37 21 16 0 0 0 63 16 19
2018 BI 21 35 18 18 9 0 0 56 26 34
2018 BI-02 18 36 18 18 9 0 0 55 27 22
2017 BI 27 34 20 20 0 0 0 60 20 30
2017 BI-02 17 41 24 18 0 0 0 59 18 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 63 19 19 0 0 0 0 81 0 32
2019 BI-02 53 21 26 0 0 0 0 74 0 19
2018 BI 43 37 14 0 3 0 3 82 3 35
2018 BI-02 45 27 18 0 5 0 5 76 5 22
2017 BI 50 33 13 0 0 0 3 86 0 30
2017 BI-02 59 30 6 0 0 0 6 94 0 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 25 28 3 0 0 0 69 3 32
2019 BI-02 37 37 21 5 0 0 0 74 5 19
2018 BI 31 26 29 6 9 0 0 57 14 35
2018 BI-02 23 32 32 5 9 0 0 55 14 22
2017 BI 33 27 33 3 3 0 0 60 7 30
2017 BI-02 47 18 30 6 0 0 0 64 6 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 41 31 6 19 3 0 0 72 22 32
2019 BI-02 26 37 11 21 5 0 0 63 26 19
2018 BI 23 37 26 11 3 0 0 60 14 35
2018 BI-02 14 45 23 18 0 0 0 59 18 22
2017 BI 37 40 10 13 0 0 0 77 13 30
2017 BI-02 29 47 6 18 0 0 0 76 18 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 28 13 16 6 0 0 66 22 32
2019 BI-02 32 37 11 16 5 0 0 68 21 19
2018 BI 20 37 23 17 3 0 0 57 20 35
2018 BI-02 18 41 23 14 5 0 0 59 18 22
2017 BI 31 31 31 0 7 0 0 62 7 29
2017 BI-02 25 44 25 0 6 0 0 69 6 16

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 41 31 19 9 0 0 0 72 9 32
2019 BI-02 42 26 21 11 0 0 0 68 11 19
2018 BI 20 29 31 11 9 0 0 49 20 35
2018 BI-02 18 36 27 5 14 0 0 55 18 22
2017 BI 40 27 23 7 3 0 0 67 10 30
2017 BI-02 41 30 24 6 0 0 0 70 6 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 28 9 9 9 0 0 72 19 32
2019 BI-02 37 26 5 16 16 0 0 63 32 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 28 28 0 0 0 0 72 0 32
2019 BI-02 53 32 16 0 0 0 0 84 0 19
2018 BI 26 32 29 3 9 0 0 59 12 34
2018 BI-02 24 29 33 0 14 0 0 52 14 21
2017 BI 47 33 20 0 0 0 0 80 0 30
2017 BI-02 59 30 12 0 0 0 0 88 0 17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 66 25 9 0 0 0 0 91 0 32
2019 BI-02 63 26 11 0 0 0 0 89 0 19
2018 BI 50 29 18 3 0 0 0 79 3 34
2018 BI-02 50 36 9 5 0 0 0 86 5 22
2017 BI 57 27 13 3 0 0 0 83 3 30
2017 BI-02 53 30 18 0 0 0 0 82 0 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 94 0 0 0 0 0 6 100 0 32
2019 BI-02 89 0 0 0 0 0 11 100 0 19
2018 BI 71 14 6 0 3 3 3 91 3 35
2018 BI-02 64 18 5 0 5 5 5 90 5 22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 75 19 3 0 3 0 0 94 3 32
2019 BI-02 79 16 5 0 0 0 0 95 0 19
2018 BI 69 20 3 6 3 0 0 89 9 35
2018 BI-02 68 18 5 5 5 0 0 86 9 22
2017 BI 83 10 7 0 0 0 0 93 0 30
2017 BI-02 82 6 12 0 0 0 0 88 0 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 69 25 3 0 3 0 0 94 3 32
2019 BI-02 74 26 0 0 0 0 0 100 0 19
2018 BI 51 37 9 3 0 0 0 89 3 35
2018 BI-02 59 27 14 0 0 0 0 86 0 22
2017 BI 76 17 7 0 0 0 0 93 0 30
2017 BI-02 88 0 12 0 0 0 0 88 0 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 50 22 16 6 3 3 0 74 10 32
2019 BI-02 47 26 21 5 0 0 0 74 5 19
2018 BI 54 17 11 11 6 0 0 71 17 35
2018 BI-02 55 14 14 9 9 0 0 68 18 22
2017 BI 57 37 7 0 0 0 0 93 0 30
2017 BI-02 53 41 6 0 0 0 0 94 0 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 75 6 3 0 0 0 16 96 0 32
2019 BI-02 84 5 0 0 0 0 11 100 0 19
2018 BI 71 9 0 0 0 0 20 100 0 35
2018 BI-02 77 9 0 0 0 0 14 100 0 22
2017 BI 74 13 0 0 0 0 13 100 0 30
2017 BI-02 82 6 0 0 0 0 12 100 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 84 6 6 0 0 0 3 93 0 31
2019 BI-02 94 6 0 0 0 0 0 100 0 18
2018 BI 83 17 0 0 0 0 0 100 0 35
2018 BI-02 82 18 0 0 0 0 0 100 0 22
2017 BI 74 19 0 0 0 0 7 100 0 30
2017 BI-02 82 12 0 0 0 0 6 100 0 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 47 19 13 3 16 0 3 68 19 32
2019 BI-02 42 26 21 0 11 0 0 68 11 19
2018 BI 57 11 14 3 14 0 0 69 17 35
2018 BI-02 55 14 23 5 5 0 0 68 9 22
2017 BI 60 20 7 3 10 0 0 80 13 30
2017 BI-02 77 12 6 0 5 0 0 89 5 17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 50 25 19 6 0 0 0 75 6 32
2019 BI-02 58 21 16 5 0 0 0 79 5 19
2018 BI 29 37 26 3 6 0 0 66 9 35
2018 BI-02 41 27 27 0 5 0 0 68 5 22
2017 BI 40 43 13 3 0 0 0 83 3 30
2017 BI-02 53 36 12 0 0 0 0 88 0 17

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 19 34 34 13 0 0 0 53 13 32
2019 BI-02 5 42 42 11 0 0 0 47 11 19
2018 BI 0 49 49 3 0 0 0 49 3 35
2018 BI-02 0 55 41 5 0 0 0 55 5 22
2017 BI 10 54 30 7 0 0 0 63 7 30
2017 BI-02 0 76 24 0 0 0 0 76 0 17

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 0 13 48 29 10 0 0 39 13 31
2019 BI-02 0 16 58 16 11 0 0 26 16 19
2018 BI 3 17 54 17 9 0 0 26 20 35
2018 BI-02 0 18 55 18 9 0 0 27 18 22
2017 BI 0 3 43 33 20 0 0 54 3 30
2017 BI-02 0 0 30 47 24 0 0 70 0 17
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 22 16 16 13 6 0 30 70 32
2019 BI-02 37 21 11 5 16 11 0 41 59 19
2018 BI 43 17 11 11 14 3 0 44 56 35
2018 BI-02 50 23 9 0 14 5 0 52 48 22
2017 BI 27 27 3 9 24 10 0 30 70 30
2017 BI-02 41 18 0 11 12 18 0 50 50 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 52 48 21
2019 BI-02 50 50 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 53 47 19
2018 BI 42 58 19
2018 BI-02 50 50 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 53 17 13 3 3 0 10 78 7 30
2019 BI-02 56 11 11 6 6 0 11 75 13 18
2018 BI 47 15 18 6 3 0 12 70 10 34
2018 BI-02 45 9 23 5 5 0 14 63 11 22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 5 16 16 16 47 0 0 21 63 19
2018 BI 0 11 37 11 37 0 5 11 50 19
2018 BI-02 0 10 50 10 30 0 0 10 40 10
2017 BI 15 27 16 15 16 0 11 47 35 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 6 6 17 28 44 0 0 11 72 18
2018 BI 5 11 21 16 47 0 0 16 63 19
2018 BI-02 0 10 40 20 30 0 0 10 50 10
2017 BI 0 15 5 16 52 5 5 17 77 19
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