2019 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	40	9	11	10	69	22	97
2019	CS-01	10	30	40	10	10	40	20	10
2019	CS-02	29	45	5	12	10	74	21	42
2019	CS-03	32	38	6	12	12	71	24	34
2018	CS	20	56	11	7	6	76	12	89
2018	CS-02	21	51	19	5	5	72	9	43
2018	CS-03	18	54	7	14	7	71	21	28
2017	CS	25	47	13	8	6	72	15	122
2017	CS-01	22	49	22	7	0	71	7	13
2017	CS-02	28	48	12	7	5	76	12	58
2017	CS-03	26	49	8	10	8	74	18	39
2014	CS	26	44	14	12	3	71	15	144
2014	CS-01	42	32	11	11	5	74	16	19
2014	CS-02	28	46	13	9	5	73	14	79
2014	CS-03	14	49	17	20	0	63	20	35
2011	CS	32	45	10	7	5	78	12	214
2011	CS-01	19	62	10	5	5	81	10	21
2011	CS-02	30	45	9	10	6	75	16	102
2011	CS-03	38	38	13	6	4	76	10	68
2011	CS-04	40	47	13	0	0	87	0	15
2008	CS	37	46	9	5	3	83	8	213
2008	CS-01	26	63	11	0	0	89	0	19
2008	CS-02	38	43	10	9	1	81	10	94
2008	CS-03	36	45	9	4	5	82	9	77
2008	CS-04	44	38	13	0	6	81	6	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	32	11	18	11	60	29	97
2019	CS-02	26	33	12	21	7	60	29	42
2019	CS-03	29	29	12	12	18	59	29	34
2018	CS	16	45	18	11	10	61	21	89
2018	CS-02	19	40	23	12	7	58	19	43
2018	CS-03	11	46	18	7	18	57	25	28
2017	CS	29	36	14	10	11	65	21	122
2017	CS-01	34	44	7	7	7	78	15	13
2017	CS-02	29	36	19	7	9	66	15	58
2017	CS-03	31	33	13	15	8	64	23	39

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	40	6	5	8	0	81	13	98
2019	CS-01	20	60	10	0	10	0	80	10	10
2019	CS-02	45	38	5	7	5	0	83	12	42
2019	CS-03	41	41	3	6	9	0	82	15	34
2018	CS	40	41	11	6	2	0	81	8	88
2018	CS-02	40	45	12	2	0	0	86	2	42
2018	CS-03	39	36	14	4	7	0	75	11	28
2017	CS	40	41	9	8	2	0	81	10	123
2017	CS-01	37	42	15	7	0	0	78	7	13
2017	CS-02	44	44	3	7	2	0	88	8	59
2017	CS-03	41	36	13	5	5	0	77	10	39
2014	CS	54	36	7	2	0	1	91	2	144
2014	CS-01	53	37	5	0	0	5	94	0	19
2014	CS-02	61	28	8	4	0	0	89	4	79
2014	CS-03	40	51	9	0	0	0	91	0	35
2011	CS	58	34	5	1	2	0	92	3	215
2011	CS-01	45	41	9	0	5	0	86	5	22
2011	CS-02	60	32	5	1	2	0	92	3	102
2011	CS-03	60	31	6	1	1	0	91	3	68
2011	CS-04	60	40	0	0	0	0	100	0	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	39	10	9	5	0	76	14	98
2019	CS-01	30	50	20	0	0	0	80	0	10
2019	CS-02	43	36	12	10	0	0	79	10	42
2019	CS-03	32	41	6	9	12	0	74	21	34
2018	CS	25	49	15	9	2	0	74	11	89
2018	CS-02	26	51	14	9	0	0	77	9	43
2018	CS-03	18	46	18	11	7	0	64	18	28
2017	CS	34	41	12	9	4	0	75	13	123
2017	CS-01	49	37	7	7	0	0	85	7	13
2017	CS-02	34	47	12	3	3	0	81	7	59
2017	CS-03	33	36	15	13	3	0	69	15	39
2014	CS	37	40	10	12	0	1	77	13	144
2014	CS-01	47	37	5	11	0	0	84	11	19
2014	CS-02	38	41	6	14	0	1	79	14	79
2014	CS-03	29	40	20	11	0	0	69	11	35
2011	CS	40	41	9	6	3	0	82	9	215
2011	CS-01	45	41	5	5	5	0	86	9	22
2011	CS-02	39	41	10	6	4	0	80	10	102
2011	CS-03	41	37	10	7	3	1	79	10	68
2011	CS-04	33	60	7	0	0	0	93	0	15
2008	CS	43	44	6	4	2	0	88	6	214
2008	CS-01	37	58	5	0	0	0	95	0	19
2008	CS-02	41	47	3	6	2	0	88	8	95
2008	CS-03	47	38	10	4	1	0	84	5	77
2008	CS-04	44	44	6	0	6	0	88	6	16

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	28	21	11	10	1	0	57	22	98
2019	CS-01	30	30	40	0	0	0	0	60	0	10
2019	CS-02	31	31	21	7	7	2	0	63	15	42
2019	CS-03	24	26	18	18	15	0	0	50	32	34
2018	CS	22	40	19	12	6	0	0	63	18	89
2018	CS-02	19	42	19	16	5	0	0	60	21	43
2018	CS-03	18	43	18	11	11	0	0	61	21	28
2017	CS	26	37	18	11	8	0	0	63	19	123
2017	CS-01	22	49	15	7	7	0	0	71	15	13
2017	CS-02	29	37	19	12	3	0	0	66	15	59
2017	CS-03	26	33	15	13	13	0	0	59	26	39
2014	CS	29	40	18	8	4	1	0	70	12	144
2014	CS-01	26	47	16	5	0	5	0	78	6	19
2014	CS-02	32	35	16	10	5	1	0	68	15	79
2014	CS-03	26	40	23	6	6	0	0	66	11	35
2011	CS	26	37	17	14	5	1	0	64	19	213
2011	CS-01	36	36	9	14	5	0	0	73	18	22
2011	CS-02	25	35	19	13	6	1	1	62	19	102
2011	CS-03	20	44	15	15	5	2	0	65	20	66
2011	CS-04	40	20	13	13	7	7	0	64	21	15

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	30	19	14	8	0	0	58	22	98
2019	CS-01	30	20	40	10	0	0	0	50	10	10
2019	CS-02	33	31	17	12	7	0	0	64	19	42
2019	CS-03	26	29	15	18	12	0	0	56	29	34
2018	CS	21	40	17	14	8	0	0	61	22	87
2018	CS-02	12	48	19	14	7	0	0	60	21	42
2018	CS-03	22	37	11	15	15	0	0	59	30	27
2017	CS	25	39	18	12	7	0	0	64	19	123
2017	CS-01	22	42	22	7	7	0	0	63	15	13
2017	CS-02	27	46	15	7	5	0	0	73	12	59
2017	CS-03	26	28	21	18	8	0	0	54	26	39
2014	CS	26	45	18	8	3	0	0	72	10	144
2014	CS-01	26	42	26	5	0	0	0	68	5	19
2014	CS-02	30	41	18	8	4	0	0	71	11	79
2014	CS-03	20	49	17	11	3	0	0	69	14	35
2011	CS	23	37	17	15	7	1	0	61	22	213
2011	CS-01	36	41	9	5	9	0	0	77	14	22
2011	CS-02	21	35	21	13	9	2	0	57	22	101
2011	CS-03	18	45	13	18	4	1	0	64	23	67
2011	CS-04	40	20	13	20	7	0	0	60	27	15
2008	CS	30	47	13	4	5	0	0	78	9	214
2008	CS-01	47	26	26	0	0	0	0	74	0	19
2008	CS-02	31	42	14	7	6	0	0	73	14	95
2008	CS-03	27	52	13	3	4	0	1	80	7	77
2008	CS-04	25	69	0	0	6	0	0	94	6	16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	22	20	18	9	2	0	51	28	98
2019	CS-01	40	10	20	20	10	0	0	50	30	10
2019	CS-02	38	21	21	12	7	0	0	60	19	42
2019	CS-03	15	26	24	24	9	3	0	42	33	34
2018	CS	26	26	24	11	9	3	0	54	21	88
2018	CS-02	29	31	24	7	7	2	0	61	15	42
2018	CS-03	18	25	25	14	14	4	0	44	30	28
2017	CS	25	26	22	14	10	4	0	53	24	123
2017	CS-01	22	29	34	7	7	0	0	51	15	13
2017	CS-02	32	27	15	12	10	3	0	61	23	59
2017	CS-03	21	23	26	21	8	3	0	45	29	39
2014	CS	33	28	16	8	5	9	0	68	15	144
2014	CS-01	47	26	0	11	0	16	0	88	13	19
2014	CS-02	42	20	16	6	8	8	0	67	15	79
2014	CS-03	11	46	20	14	3	6	0	61	18	35
2011	CS	28	31	18	7	9	7	0	63	17	213
2011	CS-01	50	18	18	0	14	0	0	68	14	22
2011	CS-02	24	34	15	8	11	9	0	63	21	101
2011	CS-03	27	33	19	9	4	7	0	65	15	67
2011	CS-04	33	20	33	0	7	7	0	57	7	15
2008	CS	35	26	19	8	5	6	1	66	14	214
2008	CS-01	53	21	5	11	5	5	0	78	17	19
2008	CS-02	33	26	18	11	4	7	1	64	16	95
2008	CS-03	38	27	17	6	5	5	1	69	13	77
2008	CS-04	19	25	44	0	13	0	0	44	13	16

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	36	19	1	7	72	8	98
2019	CS-01	30	40	20	0	10	70	10	10
2019	CS-02	33	40	19	0	7	74	7	42
2019	CS-03	32	29	26	3	9	62	12	34

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	35	12	5	5	4	0	76	11	97
2019	CS-01	30	40	20	0	10	0	0	70	10	10
2019	CS-02	39	34	10	7	5	5	0	77	13	41
2019	CS-03	32	38	12	6	6	6	0	75	13	34
2018	CS	38	33	16	6	6	2	0	72	11	89
2018	CS-02	47	30	14	5	5	0	0	77	9	43
2018	CS-03	25	43	11	4	11	7	0	73	15	28
2017	CS	40	31	14	8	4	2	0	73	12	123
2017	CS-01	29	29	27	7	0	7	0	63	8	13
2017	CS-02	53	25	14	3	3	2	0	79	7	59
2017	CS-03	36	36	10	13	3	3	0	74	16	39
2014	CS	35	39	11	10	3	3	0	76	13	144
2014	CS-01	47	42	0	11	0	0	0	89	11	19
2014	CS-02	38	37	13	8	4	1	0	76	12	79
2014	CS-03	23	43	9	14	3	9	0	72	19	35
2011	CS	42	29	13	8	4	3	0	74	13	215
2011	CS-01	55	23	9	9	5	0	0	77	14	22
2011	CS-02	43	27	14	7	6	2	1	73	13	102
2011	CS-03	35	31	15	10	3	6	0	70	14	68
2011	CS-04	40	47	7	7	0	0	0	87	7	15
2008	CS	45	32	8	6	5	3	1	80	11	213
2008	CS-01	42	53	5	0	0	0	0	95	0	19
2008	CS-02	51	19	10	10	4	5	1	75	15	94
2008	CS-03	44	35	6	3	8	3	1	82	11	77
2008	CS-04	25	50	19	6	0	0	0	75	6	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	38	8	5	10	1	76	16	96
2019	CS-01	40	50	0	0	10	0	90	10	10
2019	CS-02	43	31	10	7	7	2	76	15	42
2019	CS-03	25	44	9	3	19	0	69	22	32
2018	CS	30	38	17	11	2	1	69	14	89
2018	CS-02	35	44	14	7	0	0	79	7	43
2018	CS-03	18	36	25	11	7	4	56	19	28
2017	CS	35	36	10	14	5	1	72	19	123
2017	CS-01	15	63	7	15	0	0	78	15	13
2017	CS-02	49	29	8	8	3	2	79	12	59
2017	CS-03	26	36	15	13	10	0	62	23	39
2014	CS	35	42	10	7	6	0	78	12	144
2014	CS-01	42	37	11	5	5	0	79	11	19
2014	CS-02	43	41	8	6	3	0	84	9	79
2014	CS-03	17	46	11	11	14	0	63	26	35
2011	CS	42	33	10	7	6	2	77	13	215
2011	CS-01	55	23	9	5	9	0	77	14	22
2011	CS-02	43	32	9	9	6	1	76	15	102
2011	CS-03	37	34	13	6	6	4	74	12	68
2011	CS-04	40	53	0	7	0	0	93	7	15
2008	CS	33	41	14	7	4	1	76	10	213
2008	CS-01	47	42	11	0	0	0	89	0	19
2008	CS-02	33	36	13	14	2	2	71	16	94
2008	CS-03	34	43	14	1	6	1	78	8	77
2008	CS-04	25	50	19	0	6	0	75	6	16

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	32	9	7	6	1	0	77	13	98
2019	CS-01	50	30	10	0	10	0	0	80	10	10
2019	CS-02	50	26	7	10	5	2	0	78	15	42
2019	CS-03	38	32	12	9	9	0	0	71	18	34
2018	CS	34	38	12	10	4	0	1	73	15	89
2018	CS-02	40	42	5	12	2	0	0	81	14	43
2018	CS-03	25	36	21	4	11	0	4	63	15	28
2017	CS	37	35	11	10	5	2	0	74	15	123
2017	CS-01	22	56	15	7	0	0	0	78	7	13
2017	CS-02	46	36	7	8	2	2	0	83	10	59
2017	CS-03	36	28	18	8	8	3	0	66	16	39
2014	CS	45	33	9	7	4	1	0	80	11	144
2014	CS-01	63	21	11	5	0	0	0	84	5	19
2014	CS-02	48	30	8	9	4	1	0	79	13	79
2014	CS-03	29	46	9	6	9	3	0	76	15	35

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	33	18	10	10	11	0	56	23	98
2019	CS-01	10	30	40	0	0	20	0	50	0	10
2019	CS-02	19	36	12	14	10	10	0	61	26	42
2019	CS-03	12	29	26	3	15	15	0	48	21	34
2018	CS	17	33	27	7	8	9	0	54	16	89
2018	CS-02	14	30	26	12	7	12	0	50	21	43
2018	CS-03	7	36	32	4	14	7	0	46	19	28
2017	CS	16	29	22	10	9	13	2	53	22	123
2017	CS-01	29	15	22	7	7	20	0	55	18	13
2017	CS-02	15	37	15	7	5	17	3	66	15	59
2017	CS-03	18	26	31	5	15	5	0	46	22	39
2014	CS	22	34	21	7	4	12	0	64	13	144
2014	CS-01	32	26	16	5	0	21	0	73	7	19
2014	CS-02	28	34	16	8	4	10	0	69	13	79
2014	CS-03	9	37	26	9	6	14	0	53	17	35
2011	CS	18	26	21	13	10	10	1	51	26	213
2011	CS-01	27	27	27	5	9	0	5	57	14	22
2011	CS-02	19	22	22	12	11	14	0	48	27	100
2011	CS-03	15	29	19	15	10	10	1	50	28	68
2011	CS-04	13	27	20	20	7	7	7	46	31	15

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	28	19	19	14	1	0	46	34	98
2019	CS-01	30	10	40	10	10	0	0	40	20	10
2019	CS-02	12	31	21	17	17	2	0	44	34	42
2019	CS-03	18	29	15	21	18	0	0	47	38	34
2018	CS	10	35	20	21	11	2	0	46	33	89
2018	CS-02	7	33	16	30	9	5	0	41	41	43
2018	CS-03	4	36	25	18	18	0	0	39	36	28
2017	CS	11	32	24	15	17	2	1	43	33	122
2017	CS-01	29	27	15	7	22	0	0	56	29	13
2017	CS-02	10	36	23	15	10	3	2	49	27	58
2017	CS-03	8	31	26	10	26	0	0	38	36	39
2014	CS	15	35	22	17	7	5	0	53	25	144
2014	CS-01	16	32	26	5	5	16	0	56	13	19
2014	CS-02	22	34	18	15	8	4	0	58	24	79
2014	CS-03	0	34	31	23	9	3	0	35	32	35
2011	CS	13	26	19	21	15	6	0	41	38	211
2011	CS-01	18	27	23	14	14	5	0	48	29	22
2011	CS-02	15	21	18	21	18	6	0	39	42	99
2011	CS-03	7	25	22	21	15	7	1	36	39	67
2011	CS-04	20	33	7	33	7	0	0	53	40	15
2008	CS	23	31	20	11	11	3	0	56	23	211
2008	CS-01	33	33	17	17	0	0	0	67	17	18
2008	CS-02	23	28	19	12	14	4	0	53	27	94
2008	CS-03	21	26	25	12	12	4	0	49	25	76
2008	CS-04	19	56	13	0	13	0	0	75	13	16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	21	28	19	15	7	0	33	37	97
2019	CS-01	20	10	40	20	10	0	0	30	30	10
2019	CS-02	7	22	24	20	12	15	0	34	37	41
2019	CS-03	6	26	26	12	26	3	0	33	39	34
2018	CS	7	29	21	24	12	7	0	39	39	89
2018	CS-02	5	23	19	33	9	12	0	32	47	43
2018	CS-03	0	29	29	18	21	4	0	30	41	28
2017	CS	7	21	26	22	15	8	2	31	40	123
2017	CS-01	15	15	49	0	15	7	0	32	16	13
2017	CS-02	10	22	19	20	12	14	3	39	39	59
2017	CS-03	3	21	28	26	21	3	0	24	47	39
2014	CS	8	31	24	19	9	9	0	43	31	144
2014	CS-01	5	42	26	5	5	16	0	56	13	19
2014	CS-02	14	25	23	19	8	11	0	44	30	79
2014	CS-03	0	31	26	23	17	3	0	32	41	35
2011	CS	8	20	24	21	13	14	0	32	40	213
2011	CS-01	23	18	32	9	14	5	0	43	24	22
2011	CS-02	7	18	21	24	16	16	0	29	47	102
2011	CS-03	3	21	32	17	14	14	0	28	35	66
2011	CS-04	13	13	20	40	0	13	0	31	46	15
2008	CS	10	33	20	19	11	8	0	47	32	214
2008	CS-01	21	26	26	16	0	11	0	53	18	19
2008	CS-02	13	31	16	17	12	13	0	49	33	95
2008	CS-03	6	32	23	21	14	3	0	40	36	77
2008	CS-04	0	56	19	13	6	6	0	60	20	16

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	28	27	18	18	1	0	36	37	98
2019	CS-01	20	10	50	10	10	0	0	30	20	10
2019	CS-02	12	24	24	19	19	2	0	37	39	42
2019	CS-03	0	35	21	18	26	0	0	35	44	34
2018	CS	3	29	22	27	17	1	0	33	44	89
2018	CS-02	5	28	14	37	14	2	0	33	52	43
2018	CS-03	0	21	29	18	32	0	0	21	50	28
2017	CS	7	30	19	22	16	4	1	40	40	123
2017	CS-01	0	49	15	22	7	7	0	53	32	13
2017	CS-02	8	30	24	17	14	5	2	42	33	59
2017	CS-03	8	26	15	26	23	3	0	34	50	39
2014	CS	13	32	21	21	9	4	0	47	31	143
2014	CS-01	17	39	17	22	0	6	0	59	24	18
2014	CS-02	18	34	16	18	8	6	0	55	27	79
2014	CS-03	3	26	29	26	17	0	0	29	43	35
2011	CS	8	28	21	24	16	4	0	37	42	213
2011	CS-01	14	18	27	23	14	5	0	33	38	22
2011	CS-02	8	27	19	22	19	6	0	38	43	102
2011	CS-03	6	24	21	29	18	2	0	31	48	66
2011	CS-04	7	40	27	20	7	0	0	47	27	15
2008	CS	15	31	16	22	12	4	0	48	35	213
2008	CS-01	28	39	11	17	6	0	0	67	22	18
2008	CS-02	17	28	17	19	13	6	0	48	34	95
2008	CS-03	10	32	17	25	12	4	0	45	38	77
2008	CS-04	6	38	13	25	19	0	0	44	44	16

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	32	16	17	12	0	1	54	30	98
2019	CS-01	20	30	30	10	10	0	0	50	20	10
2019	CS-02	21	26	19	21	12	0	0	48	33	42
2019	CS-03	24	35	9	12	18	0	3	61	30	34
2018	CS	15	35	23	16	10	0	1	51	26	88
2018	CS-02	19	23	30	19	7	0	2	43	26	43
2018	CS-03	11	41	22	7	19	0	0	52	26	27
2017	CS	22	30	21	15	12	0	0	52	27	122
2017	CS-01	34	29	22	7	7	0	0	63	15	13
2017	CS-02	21	33	24	12	10	0	0	54	22	58
2017	CS-03	23	28	21	23	5	0	0	51	28	39
2014	CS	19	37	19	13	10	1	0	58	23	144
2014	CS-01	37	42	5	11	5	0	0	79	16	19
2014	CS-02	16	39	19	11	11	3	0	57	23	79
2014	CS-03	17	29	23	20	11	0	0	46	31	35
2011	CS	22	37	18	11	11	1	0	59	22	215
2011	CS-01	36	27	18	14	5	0	0	64	18	22
2011	CS-02	19	35	17	13	16	1	0	54	29	102
2011	CS-03	21	38	22	9	7	3	0	61	17	68
2011	CS-04	27	53	13	0	7	0	0	80	7	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	34	16	11	15	0	57	27	98
2019	CS-01	10	70	20	0	0	0	80	0	10
2019	CS-02	26	33	14	17	10	0	60	26	42
2019	CS-03	21	29	18	3	29	0	50	32	34
2018	CS	15	42	15	20	8	1	57	28	89
2018	CS-02	21	47	14	14	2	2	69	17	43
2018	CS-03	7	29	18	25	21	0	36	46	28
2017	CS	18	34	23	15	10	0	52	25	122
2017	CS-01	29	15	42	7	7	0	44	15	13
2017	CS-02	21	43	21	10	5	0	64	15	58
2017	CS-03	15	31	21	18	15	0	46	33	39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	29	18	9	9	1	1	63	19	98
2019	CS-01	40	20	30	0	10	0	0	60	10	10
2019	CS-02	33	26	14	19	5	2	0	61	24	42
2019	CS-03	26	35	18	3	18	0	0	62	21	34
2018	CS	26	39	18	11	6	0	0	65	17	89
2018	CS-02	35	35	19	9	2	0	0	70	12	43
2018	CS-03	14	46	21	4	14	0	0	61	18	28
2017	CS	28	37	12	13	9	1	0	66	22	123
2017	CS-01	15	63	15	7	0	0	0	78	7	13
2017	CS-02	42	29	14	8	5	2	0	72	14	59
2017	CS-03	15	41	10	21	13	0	0	56	33	39
2014	CS	40	35	11	6	6	1	0	77	12	144
2014	CS-01	63	26	11	0	0	0	0	89	0	19
2014	CS-02	44	30	10	6	8	1	0	76	14	79
2014	CS-03	23	46	14	6	9	3	0	71	15	35
2011	CS	37	36	11	9	4	3	0	75	13	214
2011	CS-01	57	29	5	5	5	0	0	86	10	21
2011	CS-02	35	36	13	9	5	2	0	73	14	102
2011	CS-03	31	41	6	13	3	6	0	77	17	68
2011	CS-04	40	40	20	0	0	0	0	80	0	15
2008	CS	34	38	16	6	5	0	0	73	11	213
2008	CS-01	47	26	16	11	0	0	0	74	11	19
2008	CS-02	34	35	15	10	6	0	0	69	16	94
2008	CS-03	35	39	17	3	5	1	0	75	8	77
2008	CS-04	19	63	19	0	0	0	0	81	0	16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	34	18	20	10	0	2	50	31	98
2019	CS-01	40	30	10	10	10	0	0	70	20	10
2019	CS-02	14	31	19	26	7	0	2	46	34	42
2019	CS-03	9	32	21	18	18	0	3	42	36	34
2018	CS	13	46	15	18	8	0	0	60	26	89
2018	CS-02	14	49	12	19	7	0	0	63	26	43
2018	CS-03	4	46	21	14	14	0	0	50	29	28
2017	CS	19	31	21	15	14	0	0	50	29	123
2017	CS-01	15	15	42	15	15	0	0	29	29	13
2017	CS-02	22	29	20	17	12	0	0	51	29	59
2017	CS-03	21	28	21	18	13	0	0	49	31	39
2014	CS	21	36	18	17	6	0	1	58	24	143
2014	CS-01	26	42	32	0	0	0	0	68	0	19
2014	CS-02	30	24	14	23	8	0	1	55	31	78
2014	CS-03	3	51	23	17	6	0	0	54	23	35
2011	CS	21	29	14	17	16	1	2	52	34	215
2011	CS-01	18	32	9	9	18	9	5	58	32	22
2011	CS-02	23	28	15	22	12	0	1	51	34	102
2011	CS-03	16	26	16	15	24	1	1	44	39	68
2011	CS-04	33	33	7	13	7	0	7	71	21	15
2008	CS	36	41	11	9	3	0	1	77	12	214
2008	CS-01	42	37	5	11	5	0	0	79	16	19
2008	CS-02	33	39	11	15	2	0	1	72	17	95
2008	CS-03	36	45	10	4	3	0	1	83	7	77
2008	CS-04	38	50	6	0	6	0	0	88	6	16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	24	21	24	18	2	0	34	44	98
2019	CS-01	30	0	20	30	20	0	0	30	50	10
2019	CS-02	12	21	24	19	21	2	0	34	41	42
2019	CS-03	3	26	21	29	18	3	0	30	48	34
2018	CS	8	31	26	18	16	1	0	40	34	89
2018	CS-02	7	30	23	16	23	0	0	37	40	43
2018	CS-03	0	32	29	21	14	4	0	33	37	28
2017	CS	14	26	19	23	17	1	1	41	40	123
2017	CS-01	7	27	22	22	22	0	0	34	44	13
2017	CS-02	20	22	20	19	17	2	0	43	36	59
2017	CS-03	5	36	13	28	15	0	3	42	45	39
2014	CS	19	35	19	15	10	1	0	55	26	144
2014	CS-01	16	53	16	5	11	0	0	68	16	19
2014	CS-02	23	33	16	15	13	0	0	56	28	79
2014	CS-03	11	29	26	23	9	3	0	41	32	35
2011	CS	16	27	14	18	20	4	1	45	40	215
2011	CS-01	23	18	14	18	18	5	5	45	40	22
2011	CS-02	15	30	14	17	21	2	2	47	39	102
2011	CS-03	12	24	15	18	26	6	0	38	47	68
2011	CS-04	33	27	7	27	0	7	0	64	29	15
2008	CS	21	44	13	8	11	1	0	67	20	214
2008	CS-01	21	47	11	11	11	0	0	68	21	19
2008	CS-02	23	38	13	8	14	3	1	64	23	95
2008	CS-03	19	47	16	9	9	0	0	66	18	77
2008	CS-04	19	69	6	0	6	0	0	88	6	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	22	16	22	31	1	1	29	54	98
2019	CS-01	20	10	10	20	40	0	0	30	60	10
2019	CS-02	5	17	21	26	31	0	0	21	57	42
2019	CS-03	0	29	15	21	29	3	3	31	53	34
2018	CS	3	27	16	19	30	4	0	32	52	89
2018	CS-02	5	23	12	19	37	5	0	29	59	43
2018	CS-03	0	32	25	14	25	4	0	33	41	28
2017	CS	6	15	19	19	33	5	2	23	57	123
2017	CS-01	0	0	22	15	44	20	0	0	73	13
2017	CS-02	8	14	19	20	32	5	2	24	56	59
2017	CS-03	3	23	21	21	26	3	5	28	50	39
2014	CS	12	18	20	17	30	2	1	31	49	142
2014	CS-01	16	0	26	26	32	0	0	16	58	19
2014	CS-02	11	14	19	15	37	3	1	26	54	79
2014	CS-03	6	29	24	18	21	3	0	36	39	34
2011	CS	9	15	14	24	34	2	1	25	61	215
2011	CS-01	5	14	14	27	41	0	0	18	68	22
2011	CS-02	7	12	17	21	40	3	1	19	63	102
2011	CS-03	9	16	15	26	31	3	0	26	59	68
2011	CS-04	27	33	0	20	13	0	7	64	36	15
2008	CS	12	31	12	22	20	2	1	44	43	212
2008	CS-01	5	42	0	21	21	11	0	53	47	19
2008	CS-02	14	24	10	26	22	2	2	40	50	94
2008	CS-03	12	36	17	18	16	1	0	48	35	76
2008	CS-04	13	38	13	6	31	0	0	50	38	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	26	12	1	4	4	82	5	98
2019	CS-01	50	30	10	0	10	0	80	10	10
2019	CS-02	60	24	5	2	5	5	88	8	42
2019	CS-03	47	29	18	0	3	3	79	3	34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	13	11	7	12	5	11	63	23	98
2019	CS-01	40	10	30	10	0	0	10	56	11	10
2019	CS-02	36	14	12	10	17	2	10	57	30	42
2019	CS-03	35	18	9	3	15	6	15	67	22	34

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	23	22	7	13	2	3	55	22	97
2019	CS-01	40	0	30	10	10	0	10	44	22	10
2019	CS-02	27	29	24	7	10	2	0	58	18	41
2019	CS-03	29	24	18	3	24	0	3	55	27	34

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	18	20	9	13	5	4	53	25	97
2019	CS-01	40	10	30	10	10	0	0	50	20	10
2019	CS-02	34	12	22	7	12	7	5	53	22	41
2019	CS-03	24	21	18	12	18	3	6	48	32	34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	11	11	14	20	5	6	48	39	98
2019	CS-01	30	0	0	20	30	10	10	38	63	10
2019	CS-02	29	10	10	21	17	10	5	44	44	42
2019	CS-03	26	18	15	6	29	0	6	47	38	34

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	26	9	6	2	3	1	82	9	98
2019	CS-01	50	30	10	10	0	0	0	80	10	10
2019	CS-02	50	29	10	5	5	2	0	80	10	42
2019	CS-03	56	24	12	3	0	3	3	84	3	34

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	13	4	3	7	5	2	84	11	97
2019	CS-02	71	10	2	2	5	7	2	89	8	42
2019	CS-03	62	12	9	3	9	3	3	78	13	34

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	76	7	3	2	3	9	94	2	98
2019	CS-01	70	10	0	0	0	20	100	0	10
2019	CS-02	86	2	0	2	5	5	97	3	42
2019	CS-03	65	9	9	3	3	12	86	3	34

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	42	10	11	8	0	0	70	19	98
2019	CS-01	40	30	10	0	20	0	0	70	20	10
2019	CS-02	26	40	12	14	7	0	0	67	21	42
2019	CS-03	26	47	12	6	9	0	0	74	15	34
2018	CS	19	54	10	11	6	0	0	73	17	89
2018	CS-02	19	53	12	12	5	0	0	72	16	43
2018	CS-03	14	61	7	11	7	0	0	75	18	28
2017	CS	27	38	17	9	9	0	0	65	18	122
2017	CS-01	7	42	44	7	0	0	0	49	7	13
2017	CS-02	29	41	12	9	9	0	0	71	17	58
2017	CS-03	33	33	18	3	13	0	0	67	15	39
2014	CS	22	43	17	13	6	0	0	64	19	143
2014	CS-01	37	26	16	11	11	0	0	63	21	19
2014	CS-02	23	40	17	13	8	0	0	63	21	78
2014	CS-03	9	54	17	17	3	0	0	63	20	35
2011	CS	30	40	11	10	7	0	1	71	18	215
2011	CS-01	27	41	14	14	5	0	0	68	18	22
2011	CS-02	25	39	13	11	10	0	2	66	21	102
2011	CS-03	34	40	10	9	6	1	0	75	15	68
2011	CS-04	47	47	0	0	7	0	0	93	7	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	35	21	8	6	0	0	64	14	98
2019	CS-01	20	40	30	0	10	0	0	60	10	10
2019	CS-02	33	26	26	10	5	0	0	60	14	42
2019	CS-03	24	41	18	9	9	0	0	65	18	34
2018	CS	31	35	17	11	6	0	0	66	17	89
2018	CS-02	30	28	23	14	5	0	0	58	19	43
2018	CS-03	21	46	14	7	11	0	0	68	18	28
2017	CS	28	33	18	11	10	0	0	61	21	123
2017	CS-01	22	29	27	7	15	0	0	51	22	13
2017	CS-02	29	34	17	14	7	0	0	63	20	59
2017	CS-03	33	31	13	13	10	0	0	64	23	39
2014	CS	35	33	16	7	7	1	1	70	14	144
2014	CS-01	53	21	11	11	5	0	0	74	16	19
2014	CS-02	34	30	18	5	10	1	1	66	16	79
2014	CS-03	26	46	17	9	3	0	0	71	11	35

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	34	24	12	7	0	0	57	20	97
2019	CS-01	30	30	40	0	0	0	0	60	0	10
2019	CS-02	24	29	32	10	5	0	0	54	15	41
2019	CS-03	21	35	12	18	15	0	0	56	32	34
2018	CS	16	41	15	20	7	0	1	58	27	87
2018	CS-02	14	40	21	17	7	0	0	55	24	42
2018	CS-03	7	54	7	21	11	0	0	61	32	28
2017	CS	25	35	19	15	6	0	0	60	21	123
2017	CS-01	22	42	37	0	0	0	0	63	0	13
2017	CS-02	29	42	12	12	5	0	0	71	17	59
2017	CS-03	23	26	23	21	8	0	0	49	28	39
2014	CS	25	38	18	12	7	0	0	63	19	144
2014	CS-01	26	58	16	0	0	0	0	84	0	19
2014	CS-02	28	30	16	15	10	0	0	58	25	79
2014	CS-03	14	43	20	17	6	0	0	57	23	35
2011	CS	30	40	12	9	5	3	1	74	14	215
2011	CS-01	32	41	23	0	0	5	0	76	0	22
2011	CS-02	31	39	13	7	5	3	2	74	12	102
2011	CS-03	25	43	9	12	7	3	1	71	20	68
2011	CS-04	47	47	0	7	0	0	0	93	7	15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	38	23	10	9	3	56	20	98
2019	CS-01	10	30	20	10	20	10	44	33	10
2019	CS-02	17	31	31	10	7	5	50	18	42
2019	CS-03	12	44	21	12	12	0	56	24	34
2018	CS	13	43	20	11	9	3	58	21	89
2018	CS-02	12	40	26	7	12	5	54	20	43
2018	CS-03	11	46	11	18	11	4	59	30	28
2017	CS	19	40	15	12	10	4	61	23	123
2017	CS-01	27	29	29	0	15	0	56	15	13
2017	CS-02	22	37	17	10	8	5	62	20	59
2017	CS-03	15	44	10	15	10	5	62	27	39

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	30	10	5	5	1	1	79	11	97
2019	CS-01	50	50	0	0	0	0	0	100	0	10
2019	CS-02	48	26	17	5	5	0	0	74	10	42
2019	CS-03	44	26	9	9	9	0	3	73	18	34
2018	CS	37	45	7	6	4	0	1	83	10	89
2018	CS-02	37	42	9	7	2	0	2	81	10	43
2018	CS-03	32	50	4	4	11	0	0	82	14	28
2017	CS	44	32	12	9	2	0	1	77	11	123
2017	CS-01	37	37	27	0	0	0	0	73	0	13
2017	CS-02	47	34	9	8	0	0	2	83	9	59
2017	CS-03	49	26	13	8	5	0	0	74	13	39
2014	CS	40	38	15	6	1	0	0	78	8	144
2014	CS-01	53	37	11	0	0	0	0	89	0	19
2014	CS-02	38	39	11	9	3	0	0	77	11	79
2014	CS-03	37	37	23	3	0	0	0	74	3	35
2011	CS	38	40	10	6	6	1	0	79	11	215
2011	CS-01	32	45	9	14	0	0	0	77	14	22
2011	CS-02	39	37	11	5	7	0	1	77	12	102
2011	CS-03	35	44	9	3	6	3	0	82	9	68
2011	CS-04	47	40	7	7	0	0	0	87	7	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	29	17	9	6	0	2	67	16	98
2019	CS-01	50	30	20	0	0	0	0	80	0	10
2019	CS-02	45	26	7	14	7	0	0	71	21	42
2019	CS-03	32	26	24	3	9	0	6	63	13	34
2018	CS	38	38	11	6	7	0	1	76	13	88
2018	CS-02	47	30	12	7	5	0	0	77	12	43
2018	CS-03	26	33	15	7	15	0	4	62	23	27
2017	CS	43	32	10	8	5	0	2	76	13	123
2017	CS-01	34	44	15	7	0	0	0	78	7	13
2017	CS-02	49	34	7	5	3	0	2	84	9	59
2017	CS-03	41	26	10	13	8	0	3	68	21	39
2014	CS	31	38	18	6	6	0	1	69	13	144
2014	CS-01	42	42	16	0	0	0	0	84	0	19
2014	CS-02	33	38	19	3	8	0	0	71	10	79
2014	CS-03	23	37	17	14	6	0	3	62	21	35
2011	CS	29	34	19	12	5	1	0	64	17	215
2011	CS-01	45	27	23	0	5	0	0	73	5	22
2011	CS-02	33	34	19	11	3	0	0	68	14	102
2011	CS-03	22	32	16	18	9	3	0	56	27	68
2011	CS-04	13	60	7	13	7	0	0	73	20	15
2008	CS	26	36	23	9	5	0	1	62	14	213
2008	CS-01	39	39	6	11	6	0	0	78	17	18
2008	CS-02	33	39	18	5	2	0	3	74	8	95
2008	CS-03	21	31	31	8	9	0	0	52	17	77
2008	CS-04	6	44	31	19	0	0	0	50	19	16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	26	7	1	4	2	2	87	5	97
2019	CS-01	60	30	10	0	0	0	0	90	0	10
2019	CS-02	60	21	10	2	2	2	2	85	5	42
2019	CS-03	53	26	6	0	9	3	3	84	9	34
2017	CS	57	29	4	4	2	2	1	89	7	123
2017	CS-01	29	44	20	0	7	0	0	73	7	13
2017	CS-02	68	20	2	5	0	3	2	93	5	59
2017	CS-03	56	31	0	5	5	3	0	89	11	39
2014	CS	59	24	8	3	1	2	2	87	4	143
2014	CS-01	58	21	11	0	5	0	5	83	6	19
2014	CS-02	62	24	5	3	1	4	1	91	4	79
2014	CS-03	56	26	12	3	0	0	3	85	3	34
2011	CS	53	29	6	7	4	2	0	84	10	215
2011	CS-01	50	27	9	14	0	0	0	77	14	22
2011	CS-02	54	27	7	5	6	1	0	82	11	102
2011	CS-03	54	32	3	4	1	4	0	91	6	68
2011	CS-04	53	33	0	13	0	0	0	87	13	15

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	35	34	32	98
2019	CS-01	10	50	40	10
2019	CS-02	33	31	36	42
2019	CS-03	38	29	32	34
2018	CS	34	36	30	89
2018	CS-02	37	40	23	43
2018	CS-03	29	29	43	28
2017	CS	24	36	40	123
2017	CS-01	15	22	63	13
2017	CS-02	19	49	32	59
2017	CS-03	23	28	49	39
2014	CS	20	42	37	144
2014	CS-01	26	42	32	19
2014	CS-02	19	49	32	79
2014	CS-03	17	31	51	35
2011	CS	22	40	38	215
2011	CS-01	36	18	45	22
2011	CS-02	19	45	36	102
2011	CS-03	21	38	41	68
2011	CS-04	27	53	20	15

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	29	6	44	3	9	9	34
2019	CS-02	21	7	50	0	7	14	14
2019	CS-03	38	8	38	0	8	8	13
2018	CS	27	10	37	13	3	10	30
2018	CS-02	25	19	31	13	0	13	16
2017	CS	14	13	60	0	10	3	30
2017	CS-02	9	18	64	0	9	0	11
2014	CS	10	41	28	17	9999	3	29
2014	CS-02	13	40	20	27	9999	0	15
2011	CS	13	15	45	23	9999	4	47
2011	CS-02	11	26	42	16	9999	5	19
2011	CS-03	29	7	36	29	9999	0	14

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	42	18	11	6	1	0	64	18	98
2019	CS-01	20	70	0	0	10	0	0	90	10	10
2019	CS-02	19	43	19	14	2	2	0	63	17	42
2019	CS-03	24	32	24	12	9	0	0	56	21	34
2018	CS	25	44	18	9	4	0	0	69	13	89
2018	CS-02	19	42	23	14	2	0	0	60	16	43
2018	CS-03	21	50	11	7	11	0	0	71	18	28
2017	CS	31	38	16	11	5	0	0	68	16	122
2017	CS-01	34	37	15	15	0	0	0	71	15	13
2017	CS-02	28	43	14	10	5	0	0	71	15	58
2017	CS-03	36	31	18	10	5	0	0	67	15	39
2014	CS	29	41	14	10	5	1	0	71	15	144
2014	CS-01	47	26	16	0	5	5	0	78	6	19
2014	CS-02	28	42	13	10	6	1	0	71	17	79
2014	CS-03	20	46	14	17	3	0	0	66	20	35
2011	CS	33	41	16	5	2	1	0	76	8	215
2011	CS-01	32	32	18	14	0	5	0	67	14	22
2011	CS-02	26	42	20	5	4	2	1	71	9	102
2011	CS-03	38	41	16	3	1	0	0	79	4	68
2011	CS-04	33	67	0	0	0	0	0	100	0	15
2008	CS	41	43	9	4	2	0	0	84	7	214
2008	CS-01	47	32	11	5	5	0	0	79	11	19
2008	CS-02	40	42	12	4	2	0	0	82	6	95
2008	CS-03	43	42	9	5	1	0	0	84	6	77
2008	CS-04	38	56	0	0	6	0	0	94	6	16

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	37	23	20	6	3	48	27	98
2019	CS-01	30	20	40	0	10	0	50	10	10
2019	CS-02	12	40	31	14	2	0	52	17	42
2019	CS-03	6	35	12	32	9	6	44	44	34
2018	CS	6	43	28	15	9	0	48	24	89
2018	CS-02	5	35	40	12	9	0	40	21	43
2018	CS-03	4	43	18	21	14	0	46	36	28
2017	CS	11	47	21	13	7	2	58	21	121
2017	CS-01	15	42	29	7	7	0	56	15	13
2017	CS-02	10	50	17	12	7	3	63	20	58
2017	CS-03	8	42	24	18	8	0	50	26	38
2014	CS	17	36	24	17	3	3	55	21	144
2014	CS-01	21	42	16	16	0	5	67	17	19
2014	CS-02	23	34	24	14	3	3	58	17	79
2014	CS-03	9	31	29	20	9	3	41	29	35
2011	CS	15	35	23	15	8	3	52	24	213
2011	CS-01	32	23	32	14	0	0	55	14	22
2011	CS-02	13	30	26	18	9	5	45	28	101
2011	CS-03	7	44	19	13	13	3	53	27	68
2011	CS-04	29	36	29	7	0	0	64	7	14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	32	34	18	3	0	0	21	45	98
2019	CS-01	10	20	50	10	10	0	0	20	30	10
2019	CS-02	7	31	31	29	2	0	0	31	38	42
2019	CS-03	21	41	32	6	0	0	0	6	62	34
2018	CS	12	29	34	19	6	0	0	25	42	89
2018	CS-02	9	26	33	23	9	0	0	33	35	43
2018	CS-03	18	39	32	7	4	0	0	11	57	28
2017	CS	15	27	40	12	4	0	2	17	43	122
2017	CS-01	0	27	37	15	15	0	7	32	29	13
2017	CS-02	14	26	41	15	2	0	2	18	40	58
2017	CS-03	18	31	36	10	5	0	0	15	49	39
2014	CS	15	32	37	10	4	1	1	14	48	144
2014	CS-01	5	16	58	16	5	0	0	21	21	19
2014	CS-02	19	27	34	11	6	1	1	18	47	79
2014	CS-03	17	49	29	6	0	0	0	6	66	35
2011	CS	18	33	27	16	4	1	2	21	52	215
2011	CS-01	14	23	32	23	9	0	0	32	36	22
2011	CS-02	22	26	27	17	4	2	2	21	50	102
2011	CS-03	16	43	26	9	3	0	3	12	61	68
2011	CS-04	13	20	20	40	7	0	0	47	33	15
2008	CS	12	29	38	16	2	1	2	19	42	213
2008	CS-01	16	21	16	26	16	5	0	44	39	19
2008	CS-02	11	28	40	16	1	1	3	18	40	94
2008	CS-03	12	29	39	17	1	1	1	19	41	77
2008	CS-04	25	44	31	0	0	0	0	0	69	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	22	29	19	9	5	0	30	40	98
2019	CS-01	10	0	40	40	10	0	0	50	10	10
2019	CS-02	17	12	29	21	14	7	0	38	31	42
2019	CS-03	15	35	29	12	3	6	0	16	53	34
2018	CS	10	29	37	13	8	1	1	22	40	89
2018	CS-02	7	28	37	19	7	2	0	26	36	43
2018	CS-03	21	36	32	4	7	0	0	11	57	28
2017	CS	15	22	29	17	9	2	7	28	40	122
2017	CS-01	0	7	29	22	27	0	15	57	9	13
2017	CS-02	14	19	28	19	7	5	9	30	38	58
2017	CS-03	13	31	31	15	8	0	3	24	45	39
2014	CS	12	24	36	15	8	2	1	24	38	144
2014	CS-01	5	5	53	32	5	0	0	37	11	19
2014	CS-02	14	23	29	19	10	3	3	31	39	79
2014	CS-03	11	34	40	3	9	3	0	12	47	35
2011	CS	15	27	25	19	10	2	2	30	45	215
2011	CS-01	9	23	23	27	18	0	0	45	32	22
2011	CS-02	21	24	24	21	6	3	3	28	47	102
2011	CS-03	12	32	29	10	12	1	3	23	46	68
2011	CS-04	13	20	27	20	20	0	0	40	33	15
2008	CS	6	14	35	28	9	5	3	40	22	213
2008	CS-01	0	21	16	21	32	5	5	59	24	19
2008	CS-02	6	17	31	29	7	6	3	40	26	94
2008	CS-03	5	12	40	29	6	4	4	38	18	77
2008	CS-04	19	6	44	25	6	0	0	31	25	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	36	23	14	5	1	1	20	57	97
2019	CS-01	30	20	10	20	20	0	0	40	50	10
2019	CS-02	12	33	31	19	2	0	2	22	46	42
2019	CS-03	24	39	18	12	3	3	0	16	66	33
2018	CS	21	26	26	15	8	4	0	24	49	89
2018	CS-02	16	37	23	9	9	5	0	20	56	43
2018	CS-03	25	18	29	21	4	4	0	26	44	28
2017	CS	20	24	27	14	4	2	10	20	50	123
2017	CS-01	27	15	37	7	0	0	15	9	49	13
2017	CS-02	20	19	27	12	5	2	15	20	47	59
2017	CS-03	18	33	21	18	5	3	3	24	54	39
2014	CS	21	26	31	11	6	2	3	18	50	144
2014	CS-01	16	26	21	21	5	11	0	29	47	19
2014	CS-02	25	24	29	9	6	1	5	16	53	79
2014	CS-03	17	34	37	6	6	0	0	11	51	35
2011	CS	13	22	35	15	9	0	5	26	37	215
2011	CS-01	5	18	23	32	23	0	0	55	23	22
2011	CS-02	18	17	37	12	9	1	7	22	37	102
2011	CS-03	10	31	34	13	6	0	6	20	44	68
2011	CS-04	13	13	47	13	13	0	0	27	27	15
2008	CS	11	26	34	18	6	2	3	25	39	211
2008	CS-01	21	11	32	16	16	5	0	33	33	19
2008	CS-02	11	25	26	23	7	3	5	32	39	92
2008	CS-03	9	29	40	16	4	1	1	20	39	77
2008	CS-04	6	31	56	6	0	0	0	6	38	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	18	32	30	11	0	1	41	27	98
2019	CS-01	0	20	40	20	20	0	0	40	20	10
2019	CS-02	7	14	24	40	14	0	0	55	21	42
2019	CS-03	12	21	35	24	6	0	3	30	33	34
2018	CS	9	10	30	35	13	1	1	49	20	89
2018	CS-02	5	9	30	37	16	0	2	55	14	43
2018	CS-03	18	14	25	32	7	4	0	41	33	28
2017	CS	8	18	28	30	9	0	7	42	28	123
2017	CS-01	7	7	29	42	7	0	7	53	16	13
2017	CS-02	5	15	27	25	14	0	14	45	23	59
2017	CS-03	13	21	26	36	5	0	0	41	33	39
2014	CS	9	12	41	27	9	0	1	37	21	143
2014	CS-01	0	0	37	53	11	0	0	63	0	19
2014	CS-02	10	14	35	24	14	0	3	39	25	78
2014	CS-03	11	14	51	23	0	0	0	23	26	35
2011	CS	10	11	39	25	11	1	2	37	22	213
2011	CS-01	0	10	48	14	29	0	0	43	10	21
2011	CS-02	14	8	34	30	12	0	3	43	22	101
2011	CS-03	9	10	43	24	9	3	3	34	20	68
2011	CS-04	0	20	53	27	0	0	0	27	20	15
2008	CS	6	18	36	23	11	1	4	36	26	208
2008	CS-01	0	22	22	17	33	6	0	53	24	18
2008	CS-02	7	16	27	26	13	2	8	44	26	91
2008	CS-03	8	14	45	24	7	0	3	31	23	76
2008	CS-04	6	25	50	19	0	0	0	19	31	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	22	26	15	3	0	2	19	55	97
2019	CS-01	10	20	20	40	10	0	0	50	30	10
2019	CS-02	26	21	26	24	0	0	2	24	49	42
2019	CS-03	42	18	33	0	3	0	3	3	63	33
2018	CS	26	21	33	10	7	1	2	17	49	89
2018	CS-02	21	16	44	9	9	0	0	19	37	43
2018	CS-03	32	36	18	7	4	4	0	11	70	28
2017	CS	25	27	31	9	4	1	3	14	54	123
2017	CS-01	0	22	51	12	7	0	7	21	24	13
2017	CS-02	17	24	34	15	5	0	5	21	43	59
2017	CS-03	46	26	21	3	3	3	0	5	74	39
2014	CS	31	24	33	7	5	1	1	12	55	144
2014	CS-01	5	5	63	21	5	0	0	26	11	19
2014	CS-02	35	19	29	6	8	1	1	14	56	79
2014	CS-03	37	34	26	3	0	0	0	3	71	35
2011	CS	29	29	23	10	4	1	3	15	61	215
2011	CS-01	18	23	23	23	9	5	0	33	43	22
2011	CS-02	27	29	24	10	4	1	5	15	60	102
2011	CS-03	35	28	24	7	3	0	3	11	65	68
2011	CS-04	33	27	20	13	7	0	0	20	60	15
2008	CS	11	29	36	13	6	2	4	20	42	214
2008	CS-01	5	16	21	16	21	11	11	47	27	19
2008	CS-02	11	24	37	15	8	2	3	24	37	95
2008	CS-03	12	34	36	13	1	0	4	15	47	77
2008	CS-04	13	44	44	0	0	0	0	0	56	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	29	24	19	10	1	1	29	46	97
2019	CS-01	10	30	20	30	10	0	0	40	40	10
2019	CS-02	10	31	24	21	12	0	2	34	41	42
2019	CS-03	21	24	24	18	12	0	0	30	45	33
2018	CS	8	30	35	10	11	2	3	23	40	89
2018	CS-02	9	19	37	16	16	2	0	33	29	43
2018	CS-03	11	43	32	0	4	0	11	4	60	28
2017	CS	9	21	24	19	18	2	6	41	33	122
2017	CS-01	0	0	29	27	29	7	7	66	0	13
2017	CS-02	7	17	22	21	23	3	7	48	27	58
2017	CS-03	10	33	21	21	13	0	3	34	45	39
2014	CS	10	20	24	27	13	2	4	42	32	143
2014	CS-01	0	11	37	21	26	0	5	50	11	19
2014	CS-02	12	17	19	28	15	4	5	48	31	78
2014	CS-03	11	23	29	31	3	0	3	35	35	35
2011	CS	6	13	29	26	18	3	7	48	20	214
2011	CS-01	0	9	18	27	27	9	9	67	11	22
2011	CS-02	7	11	33	23	18	3	6	44	19	102
2011	CS-03	7	13	22	28	19	1	7	52	23	67
2011	CS-04	0	27	27	27	13	0	7	43	29	15
2008	CS	3	10	27	32	15	4	8	54	15	213
2008	CS-01	5	0	16	16	26	16	21	67	8	19
2008	CS-02	2	11	21	36	17	5	7	61	15	94
2008	CS-03	4	10	35	30	13	1	6	46	15	77
2008	CS-04	6	19	19	50	6	0	0	56	25	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	24	32	16	2	1	3	19	48	98
2019	CS-01	20	10	10	40	10	10	0	56	33	10
2019	CS-02	17	21	40	17	0	0	5	18	40	42
2019	CS-03	24	29	29	15	0	0	3	15	55	34
2018	CS	20	26	31	14	6	3	0	20	48	88
2018	CS-02	21	28	30	12	7	2	0	19	50	43
2018	CS-03	22	30	30	11	4	4	0	15	54	27
2017	CS	14	23	36	9	5	5	7	16	43	123
2017	CS-01	7	34	29	7	0	7	15	9	53	13
2017	CS-02	12	20	37	7	8	7	8	18	38	59
2017	CS-03	23	28	31	10	3	3	3	14	54	39
2014	CS	18	22	40	9	9	0	2	18	41	144
2014	CS-01	5	21	47	11	16	0	0	26	26	19
2014	CS-02	23	20	34	11	8	0	4	20	45	79
2014	CS-03	17	26	46	3	9	0	0	11	43	35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	16	33	26	14	40	28	98
2019	CS-01	20	0	30	30	20	50	20	10
2019	CS-02	10	14	36	29	12	40	24	42
2019	CS-03	15	18	24	24	21	44	32	34

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	4	23	25	25	21	3	28	47	97
2019	CS-01	10	50	10	20	10	0	60	30	10
2019	CS-02	5	21	36	24	10	5	28	35	42
2019	CS-03	3	18	15	24	39	0	21	64	33

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	36	9	12	8	0	0	70	20	98
2019	CS-01	20	40	20	10	10	0	0	60	20	10
2019	CS-02	33	40	5	14	7	0	0	74	21	42
2019	CS-03	35	29	9	15	12	0	0	65	26	34
2018	CS	38	35	10	9	3	3	1	76	13	89
2018	CS-02	35	42	9	9	0	5	0	80	10	43
2018	CS-03	36	25	11	11	11	4	4	65	23	28
2017	CS	42	31	11	8	7	1	0	74	15	123
2017	CS-01	29	42	15	0	7	7	0	76	8	13
2017	CS-02	46	37	8	7	2	0	0	83	8	59
2017	CS-03	49	21	15	3	13	0	0	69	15	39
2014	CS	46	29	8	9	6	2	0	77	15	144
2014	CS-01	53	16	5	16	11	0	0	68	26	19
2014	CS-02	47	27	10	6	6	4	0	76	13	79
2014	CS-03	37	46	3	11	3	0	0	83	14	35

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	37	9	9	7	1	74	16	98
2019	CS-01	30	60	0	0	10	0	90	10	10
2019	CS-02	45	29	14	10	2	0	74	12	42
2019	CS-03	32	32	9	9	15	3	67	24	34
2018	CS	39	45	7	3	3	2	86	7	89
2018	CS-02	35	51	7	5	2	0	86	7	43
2018	CS-03	36	39	7	4	7	7	81	12	28
2017	CS	47	41	4	8	0	0	88	8	123
2017	CS-01	27	66	7	0	0	0	93	0	13
2017	CS-02	56	37	3	3	0	0	93	3	59
2017	CS-03	49	38	0	13	0	0	87	13	39
2014	CS	47	36	12	2	2	1	84	4	144
2014	CS-01	63	26	5	5	0	0	89	5	19
2014	CS-02	47	37	10	3	3	1	85	5	79
2014	CS-03	43	34	20	0	3	0	77	3	35

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	42	11	8	4	0	1	76	12	98
2019	CS-01	50	40	0	0	10	0	0	90	10	10
2019	CS-02	36	33	12	14	2	0	2	71	17	42
2019	CS-03	29	47	15	3	6	0	0	76	9	34
2018	CS	34	43	12	7	2	2	0	78	9	89
2018	CS-02	30	40	21	7	0	2	0	71	7	43
2018	CS-03	32	46	4	7	7	4	0	81	15	28

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	36	15	11	4	5	68	16	98
2019	CS-01	30	40	20	0	10	0	70	10	10
2019	CS-02	21	38	24	10	5	2	61	15	42
2019	CS-03	32	35	0	18	3	12	77	23	34
2018	CS	28	48	15	4	1	3	79	6	89
2018	CS-02	26	49	16	5	0	5	78	5	43
2018	CS-03	25	50	14	4	4	4	78	7	28
2017	CS	29	48	13	2	2	6	82	4	123
2017	CS-01	22	49	22	7	0	0	71	7	13
2017	CS-02	31	51	7	0	3	8	89	4	59
2017	CS-03	31	46	21	0	0	3	79	0	39
2014	CS	44	34	12	4	1	4	82	6	143
2014	CS-01	47	21	5	16	0	11	76	18	19
2014	CS-02	46	37	8	3	3	4	87	5	78
2014	CS-03	40	31	23	3	0	3	74	3	35
2011	CS	29	38	19	6	3	5	71	9	214
2011	CS-01	32	27	32	5	0	5	62	5	22
2011	CS-02	26	40	16	8	3	7	72	12	102
2011	CS-03	27	42	22	3	3	3	71	6	67
2011	CS-04	33	47	0	7	7	7	86	14	15

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	39	12	4	5	7	0	77	10	98
2019	CS-01	30	50	0	0	20	0	0	80	20	10
2019	CS-02	36	38	14	0	2	10	0	82	3	42
2019	CS-03	26	32	18	9	6	9	0	65	16	34
2018	CS	25	45	18	5	0	7	0	76	5	88
2018	CS-02	21	52	12	10	0	5	0	78	10	42
2018	CS-03	21	39	29	0	0	11	0	68	0	28
2017	CS	33	37	18	4	2	6	1	74	7	122
2017	CS-01	22	29	29	0	7	12	0	58	8	13
2017	CS-02	33	43	14	2	3	3	2	80	5	58
2017	CS-03	41	28	21	5	0	5	0	73	5	39
2014	CS	44	32	15	3	1	6	0	80	4	144
2014	CS-01	63	16	16	0	0	5	0	83	0	19
2014	CS-02	43	33	14	3	1	6	0	81	4	79
2014	CS-03	34	37	17	3	3	6	0	76	6	35

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	35	11	9	5	0	0	74	14	98
2019	CS-01	40	20	40	0	0	0	0	60	0	10
2019	CS-02	43	38	7	7	5	0	0	81	12	42
2019	CS-03	29	38	9	15	9	0	0	68	24	34
2018	CS	34	43	17	3	2	0	0	77	6	88
2018	CS-02	29	50	17	5	0	0	0	79	5	42
2018	CS-03	32	43	14	4	7	0	0	75	11	28
2017	CS	36	48	10	5	2	0	0	84	6	122
2017	CS-01	37	39	24	0	0	0	0	76	0	12
2017	CS-02	41	51	3	5	0	0	0	92	5	59
2017	CS-03	33	44	18	0	5	0	0	77	5	39
2014	CS	45	36	11	3	2	2	0	83	6	144
2014	CS-01	53	26	11	11	0	0	0	79	11	19
2014	CS-02	51	34	6	3	4	3	0	87	6	79
2014	CS-03	29	43	23	3	0	3	0	74	3	35
2011	CS	36	40	13	7	4	0	0	77	11	214
2011	CS-01	41	32	14	9	5	0	0	73	14	22
2011	CS-02	37	36	15	7	5	0	0	74	12	102
2011	CS-03	33	45	12	6	3	1	0	79	9	67
2011	CS-04	33	53	0	7	7	0	0	87	13	15
2008	CS	40	38	13	6	2	0	0	79	8	213
2008	CS-01	56	39	6	0	0	0	0	94	0	18
2008	CS-02	41	34	15	7	3	0	0	75	11	95
2008	CS-03	38	38	14	6	1	1	1	77	8	77
2008	CS-04	38	56	0	0	6	0	0	94	6	16

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	27	19	10	8	8	5	56	21	98
2019	CS-01	20	30	20	10	10	10	0	56	22	10
2019	CS-02	21	24	33	10	2	5	5	50	13	42
2019	CS-03	21	29	6	12	15	9	9	61	32	34
2018	CS	17	39	22	7	4	4	6	63	13	89
2018	CS-02	16	40	23	7	2	5	7	63	11	43
2018	CS-03	4	43	25	7	11	7	4	52	20	28
2017	CS	23	31	15	12	5	7	6	63	20	123
2017	CS-01	7	37	22	0	7	7	20	60	10	13
2017	CS-02	22	39	15	8	0	10	5	72	10	59
2017	CS-03	33	18	18	18	3	5	5	57	23	39
2014	CS	36	25	19	8	3	6	3	68	12	144
2014	CS-01	42	26	16	11	0	5	0	72	11	19
2014	CS-02	38	23	15	6	4	9	5	71	12	79
2014	CS-03	29	20	31	11	3	3	3	52	15	35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	46	15	12	7	3	2	63	21	97
2019	CS-01	10	60	10	0	10	10	0	78	11	10
2019	CS-02	15	49	10	15	5	2	5	68	21	41
2019	CS-03	6	44	24	15	9	3	0	52	24	34
2018	CS	15	43	15	16	8	3	1	60	25	89
2018	CS-02	7	40	19	19	7	7	2	51	28	43
2018	CS-03	21	50	7	14	7	0	0	71	21	28
2017	CS	27	36	14	11	7	5	0	67	19	122
2017	CS-01	22	42	15	7	15	0	0	63	22	13
2017	CS-02	24	36	19	14	2	5	0	64	16	58
2017	CS-03	31	36	5	10	13	5	0	70	24	39
2014	CS	27	41	15	7	3	7	1	73	11	143
2014	CS-01	26	47	11	5	0	11	0	82	6	19
2014	CS-02	29	34	18	8	4	6	1	69	12	79
2014	CS-03	21	44	15	9	3	9	0	71	13	34
2011	CS	26	35	12	11	7	7	1	67	20	213
2011	CS-01	32	27	23	5	5	9	0	65	10	22
2011	CS-02	21	39	9	13	8	9	2	67	23	101
2011	CS-03	28	34	12	12	7	4	1	67	21	67
2011	CS-04	40	33	7	13	0	7	0	79	14	15
2008	CS	29	30	11	15	7	5	2	65	24	214
2008	CS-01	26	37	11	0	21	5	0	67	22	19
2008	CS-02	26	29	9	21	6	5	2	60	30	95
2008	CS-03	29	30	12	14	5	6	4	65	22	77
2008	CS-04	44	25	19	6	6	0	0	69	13	16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	29	28	10	7	7	1	51	19	97
2019	CS-01	20	20	50	10	0	0	0	40	10	10
2019	CS-02	21	26	29	10	5	7	2	53	16	42
2019	CS-03	12	27	24	12	15	9	0	43	30	33
2018	CS	17	45	25	10	3	0	0	62	13	89
2018	CS-02	5	49	28	19	0	0	0	53	19	43
2018	CS-03	21	54	11	4	11	0	0	75	14	28

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	21	16	15	16	16	1	42	38	98
2019	CS-01	10	0	50	10	10	20	0	13	25	10
2019	CS-02	17	26	10	14	14	17	2	53	35	42
2019	CS-03	12	18	15	15	24	18	0	36	46	34
2018	CS	9	27	16	17	17	13	1	42	39	89
2018	CS-02	9	23	16	16	19	14	2	39	42	43
2018	CS-03	0	29	14	25	18	14	0	33	50	28
2017	CS	9	24	17	15	18	18	0	40	39	123
2017	CS-01	12	22	15	15	15	22	0	44	37	13
2017	CS-02	14	26	8	17	12	24	0	51	38	59
2017	CS-03	3	28	26	10	21	13	0	35	35	39
2014	CS	16	19	22	17	11	15	1	41	33	144
2014	CS-01	16	11	16	26	0	32	0	38	38	19
2014	CS-02	18	19	16	16	14	15	1	44	36	79
2014	CS-03	11	17	37	14	11	9	0	31	28	35
2011	CS	15	16	14	18	16	16	4	39	43	213
2011	CS-01	18	14	18	18	14	9	9	39	39	22
2011	CS-02	14	15	14	15	19	20	3	38	44	100
2011	CS-03	10	18	16	22	15	15	4	35	45	68
2011	CS-04	33	27	7	13	7	13	0	69	23	15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	44	5	20	5	0	69	26	98
2019	CS-01	40	40	0	20	0	0	80	20	10
2019	CS-02	19	52	5	21	2	0	71	24	42
2019	CS-03	32	29	9	18	12	0	62	29	34
2017	CS	26	42	5	22	6	0	68	28	123
2017	CS-01	0	78	7	15	0	0	78	15	13
2017	CS-02	32	42	5	17	3	0	74	20	59
2017	CS-03	26	33	3	28	10	0	59	38	39
2014	CS	33	45	7	6	8	1	79	14	144
2014	CS-01	26	63	11	0	0	0	89	0	19
2014	CS-02	42	39	6	8	5	0	81	13	79
2014	CS-03	17	54	9	6	14	0	71	20	35
2011	CS	35	43	6	12	4	0	78	16	214
2011	CS-01	41	36	5	18	0	0	77	18	22
2011	CS-02	34	46	5	12	3	0	80	15	102
2011	CS-03	33	40	6	13	7	0	73	21	67
2011	CS-04	33	40	20	0	7	0	73	7	15
2008	CS	45	45	3	6	2	0	90	8	213
2008	CS-01	63	37	0	0	0	0	100	0	19
2008	CS-02	47	42	5	3	2	0	89	5	95
2008	CS-03	41	47	1	9	1	0	88	11	76
2008	CS-04	38	56	0	0	6	0	94	6	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	37	5	7	4	84	11	98
2019	CS-01	60	20	0	10	10	80	20	10
2019	CS-02	36	43	10	7	5	79	12	42
2019	CS-03	53	35	3	6	3	88	9	34
2017	CS	38	40	7	11	4	78	15	123
2017	CS-01	42	44	7	7	0	85	7	13
2017	CS-02	34	47	5	12	2	81	14	59
2017	CS-03	41	31	10	13	5	72	18	39
2014	CS	45	27	9	11	8	72	19	144
2014	CS-01	47	32	11	11	0	79	11	19
2014	CS-02	49	25	10	8	8	75	15	79
2014	CS-03	40	31	0	14	14	71	29	35
2011	CS	42	38	7	11	2	80	13	215
2011	CS-01	50	32	5	9	5	82	14	22
2011	CS-02	44	35	7	11	3	79	14	102
2011	CS-03	32	44	12	12	0	76	12	68
2011	CS-04	53	33	0	7	7	87	13	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	34	13	3	2	1	1	81	5	97
2019	CS-01	30	40	20	10	0	0	0	70	10	10
2019	CS-02	48	29	14	0	5	2	2	80	5	42
2019	CS-03	44	35	15	6	0	0	0	79	6	34
2017	CS	47	37	13	2	1	0	0	85	2	123
2017	CS-01	63	22	15	0	0	0	0	85	0	13
2017	CS-02	44	46	10	0	0	0	0	90	0	59
2017	CS-03	46	33	15	3	3	0	0	79	5	39
2014	CS	49	36	4	8	1	1	0	86	10	144
2014	CS-01	53	47	0	0	0	0	0	100	0	19
2014	CS-02	54	28	3	11	1	3	0	84	13	79
2014	CS-03	34	46	9	9	3	0	0	80	11	35

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	22	7	5	2	0	3	85	7	97
2019	CS-01	70	10	10	0	0	0	10	89	0	10
2019	CS-02	57	29	10	5	0	0	0	86	5	42
2019	CS-03	61	21	3	9	3	0	3	84	13	33
2017	CS	61	24	6	6	3	0	0	85	9	123
2017	CS-01	58	42	0	0	0	0	0	100	0	13
2017	CS-02	66	22	5	5	2	0	0	88	7	59
2017	CS-03	59	23	8	8	3	0	0	82	10	39
2014	CS	59	22	10	7	2	1	0	81	9	143
2014	CS-01	74	16	5	5	0	0	0	89	5	19
2014	CS-02	56	21	12	8	3	1	0	78	10	78
2014	CS-03	54	29	9	6	3	0	0	83	9	35
2011	CS	58	23	6	8	3	0	1	82	11	214
2011	CS-01	59	32	5	0	5	0	0	91	5	22
2011	CS-02	62	20	8	7	4	0	0	81	11	102
2011	CS-03	56	21	3	13	3	0	4	80	17	68
2011	CS-04	43	43	7	7	0	0	0	86	7	14
2008	CS	62	21	3	10	3	0	1	84	13	213
2008	CS-01	63	11	0	21	0	5	0	78	22	19
2008	CS-02	63	21	2	7	4	0	2	86	12	95
2008	CS-03	63	21	5	8	1	0	1	85	9	76
2008	CS-04	38	25	6	25	6	0	0	63	31	16

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	16	7	7	2	1	4	83	10	98
2019	CS-01	80	10	0	0	0	10	0	100	0	10
2019	CS-02	62	21	12	0	0	0	5	88	0	42
2019	CS-03	56	12	6	18	6	0	3	70	24	34
2017	CS	62	24	6	4	2	0	1	87	7	123
2017	CS-01	78	22	0	0	0	0	0	100	0	13
2017	CS-02	63	27	5	4	2	0	0	90	5	59
2017	CS-03	62	21	10	3	3	0	3	84	5	39
2014	CS	67	22	3	3	3	1	1	89	7	144
2014	CS-01	79	16	0	0	0	0	5	100	0	19
2014	CS-02	68	23	3	3	3	1	0	92	5	79
2014	CS-03	57	20	9	6	9	0	0	77	14	35
2011	CS	64	21	5	5	2	0	2	88	8	214
2011	CS-01	73	14	5	5	5	0	0	86	9	22
2011	CS-02	67	22	4	4	2	0	1	90	6	101
2011	CS-03	57	21	6	7	3	0	6	83	11	68
2011	CS-04	60	27	7	7	0	0	0	87	7	15
2008	CS	62	17	7	6	2	1	5	84	8	214
2008	CS-01	79	0	0	11	0	0	11	88	12	19
2008	CS-02	63	18	4	6	2	1	5	87	9	95
2008	CS-03	60	17	13	4	1	1	4	81	5	77
2008	CS-04	38	31	13	13	6	0	0	69	19	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	74	18	1	1	0	1	5	98	1	97
2019	CS-01	70	20	0	0	0	10	0	100	0	10
2019	CS-02	73	17	0	2	0	0	7	97	3	41
2019	CS-03	76	18	3	0	0	0	3	97	0	34
2017	CS	81	15	2	1	1	0	1	97	2	123
2017	CS-01	93	7	0	0	0	0	0	100	0	13
2017	CS-02	80	19	2	0	0	0	0	98	0	59
2017	CS-03	82	8	3	3	3	0	3	92	5	39
2014	CS	79	12	3	2	1	1	1	94	3	144
2014	CS-01	89	11	0	0	0	0	0	100	0	19
2014	CS-02	87	6	1	1	1	1	1	96	3	79
2014	CS-03	54	29	9	6	0	0	3	85	6	35
2011	CS	81	12	4	1	0	0	2	95	1	215
2011	CS-01	82	14	5	0	0	0	0	95	0	22
2011	CS-02	81	13	5	0	0	0	1	95	0	102
2011	CS-03	76	12	3	3	0	0	6	94	3	68
2011	CS-04	87	13	0	0	0	0	0	100	0	15
2008	CS	79	8	5	2	1	0	3	91	3	213
2008	CS-01	74	11	5	5	0	0	5	89	6	19
2008	CS-02	81	8	3	1	1	1	4	94	2	95
2008	CS-03	80	8	7	3	0	0	3	91	3	76
2008	CS-04	69	6	13	6	6	0	0	75	13	16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	23	20	6	2	11	3	67	10	98
2019	CS-01	40	30	20	0	0	10	0	78	0	10
2019	CS-02	36	21	17	7	0	12	7	71	9	42
2019	CS-03	35	21	26	3	6	9	0	61	10	34

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	55	12	3	1	1	84	4	98
2019	CS-01	10	70	20	0	0	0	80	0	10
2019	CS-02	19	60	14	5	2	0	79	7	42
2019	CS-03	41	44	9	3	0	3	88	3	34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	35	9	1	2	9	87	3	98
2019	CS-01	60	30	10	0	0	0	90	0	10
2019	CS-02	36	33	10	2	2	17	83	6	42
2019	CS-03	50	32	12	0	3	3	85	3	34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	98
2019	CS-03	21	79	34
2018	CS	13	87	89
2018	CS-01	0	100	11
2018	CS-03	25	75	28

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10
2018	CS	58	42	12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	58	42	12

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10
2018	CS	0	100	12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	42	58	12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10
2018	CS	0	100	12

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	50	50	12

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	42	58	12

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	17	83	98
2019	CS-02	12	88	42
2019	CS-03	24	76	34

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	19	13	5	8	39	4	53	24	97
2019	CS-01	10	20	20	10	0	40	0	50	17	10
2019	CS-02	14	21	10	2	10	36	7	63	21	42
2019	CS-03	9	12	15	6	12	42	3	39	33	33
2018	CS	5	17	24	7	3	40	5	39	18	88
2018	CS-02	2	16	28	9	2	37	5	32	20	43
2018	CS-03	4	22	15	4	7	44	4	50	21	27
2017	CS	14	18	15	7	5	36	7	55	20	122
2017	CS-01	0	22	22	7	7	42	0	38	25	13
2017	CS-02	17	20	10	3	5	39	5	67	15	59
2017	CS-03	15	10	18	8	5	31	13	45	23	39
2014	CS	15	17	24	2	3	30	8	52	9	144
2014	CS-01	16	16	26	0	0	42	0	55	0	19
2014	CS-02	14	16	28	1	4	27	10	48	8	79
2014	CS-03	17	14	17	6	3	37	6	55	15	35

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	37	9	9	6	13	1	71	18	97
2019	CS-01	10	40	20	10	0	20	0	63	13	10
2019	CS-02	29	38	2	10	7	12	2	78	19	42
2019	CS-03	24	30	12	12	9	12	0	62	24	33
2018	CS	15	43	25	1	6	9	1	64	8	87
2018	CS-02	12	43	24	2	5	12	2	64	8	42
2018	CS-03	11	48	22	0	11	7	0	64	12	27
2017	CS	25	35	16	5	5	13	1	70	11	122
2017	CS-01	15	49	7	7	15	7	0	68	24	13
2017	CS-02	29	34	14	5	3	14	2	74	10	59
2017	CS-03	24	29	24	3	5	16	0	63	9	38
2014	CS	25	31	23	4	4	12	1	64	10	144
2014	CS-01	47	11	26	5	0	11	0	65	6	19
2014	CS-02	24	38	20	1	4	11	1	71	6	79
2014	CS-03	11	26	31	9	6	17	0	45	17	35
2011	CS	30	38	16	3	2	11	1	76	5	213
2011	CS-01	41	36	0	0	0	23	0	100	0	22
2011	CS-02	28	37	17	5	2	11	1	73	8	101
2011	CS-03	28	38	22	0	1	9	1	74	2	68
2011	CS-04	43	36	0	0	7	14	0	92	8	14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	98

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	9	91	98

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	15	15	4	6	39	7	53	19	98
2019	CS-01	10	10	20	10	10	40	0	33	33	10
2019	CS-02	17	21	7	7	7	33	7	64	24	42
2019	CS-03	9	6	24	0	3	47	12	36	7	34
2018	CS	6	20	24	1	2	43	5	48	7	87
2018	CS-02	5	21	26	0	2	40	5	48	4	42
2018	CS-03	4	26	19	0	4	44	4	57	7	27
2017	CS	14	16	18	4	4	39	5	53	14	123
2017	CS-01	0	22	34	0	0	44	0	39	0	13
2017	CS-02	20	17	15	2	7	37	2	61	14	59
2017	CS-03	8	15	13	5	3	44	13	53	18	39
2014	CS	17	14	24	2	1	37	6	54	5	144
2014	CS-01	11	16	26	0	0	47	0	50	0	19
2014	CS-02	22	11	25	3	0	32	8	54	4	79
2014	CS-03	9	11	26	0	0	49	6	44	0	35

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	33	12	10	5	17	2	66	19	98
2019	CS-01	10	20	30	10	10	20	0	38	25	10
2019	CS-02	26	40	5	12	5	10	2	76	19	42
2019	CS-03	18	29	12	9	6	24	3	64	20	34
2018	CS	19	40	25	0	2	12	1	69	3	89
2018	CS-02	12	44	21	0	2	19	2	71	3	43
2018	CS-03	18	46	25	0	4	7	0	69	4	28
2017	CS	24	29	27	3	2	15	0	62	7	122
2017	CS-01	7	44	42	0	0	7	0	55	0	13
2017	CS-02	29	26	19	3	3	19	0	68	8	58
2017	CS-03	21	31	28	3	3	15	0	61	6	39
2014	CS	26	31	18	3	1	19	2	72	5	144
2014	CS-01	32	32	11	5	0	21	0	80	7	19
2014	CS-02	29	29	15	3	0	20	4	77	3	79
2014	CS-03	17	29	29	3	0	23	0	59	4	35
2011	CS	35	36	10	1	1	16	0	86	2	215
2011	CS-01	41	32	9	0	0	18	0	89	0	22
2011	CS-02	35	33	12	0	1	18	1	84	1	102
2011	CS-03	28	44	10	1	0	16	0	86	2	68
2011	CS-04	53	27	7	0	7	7	0	86	7	15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	98
2019	CS-01	0	100	10
2019	CS-02	14	86	42
2019	CS-03	12	88	34
2017	CS	20	80	123
2017	CS-02	17	83	59
2017	CS-03	21	79	39
2014	CS	15	85	144
2014	CS-02	16	84	79
2014	CS-03	14	86	35

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	91	9	11
2017	CS	67	33	24
2017	CS-02	70	30	10
2014	CS	81	19	21
2014	CS-02	75	25	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	20	20	0	0	80	0	10
2017	CS	37	31	13	12	7	68	19	16
2014	CS	71	18	0	6	6	88	12	17

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	24	10	2	4	2	83	6	98
2019	CS-01	50	30	20	0	0	0	80	0	10
2019	CS-02	60	21	10	5	2	2	83	7	42
2019	CS-03	50	26	12	0	9	3	79	9	34
2018	CS	46	33	11	4	4	1	80	9	89
2018	CS-02	53	33	7	5	2	0	86	7	43
2018	CS-03	32	39	11	4	11	4	74	15	28
2017	CS	52	27	9	4	6	2	81	10	123
2017	CS-01	42	37	7	15	0	0	78	15	13
2017	CS-02	61	25	7	2	2	3	89	4	59
2017	CS-03	49	23	15	3	8	3	74	11	39

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	27	18	14	14	9	5	47	32	22
2019	CS-03	9	9	9	27	18	18	9	25	63	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	50	13	6	6	4	74	13	96
2019	CS-01	0	60	20	10	10	0	60	20	10
2019	CS-02	17	56	12	5	5	5	77	10	41
2019	CS-03	30	36	12	9	9	3	69	19	33
2018	CS	15	51	16	11	2	6	69	14	89
2018	CS-02	9	56	12	16	2	5	68	20	43
2018	CS-03	25	46	14	7	4	4	74	11	28
2017	CS	18	36	18	11	8	10	60	21	123
2017	CS-01	7	37	20	22	7	7	47	32	13
2017	CS-02	14	42	14	12	7	12	63	21	59
2017	CS-03	26	28	21	5	10	10	60	17	39

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	39	19	10	11	3	0	58	22	98
2019	CS-01	10	40	30	20	0	0	0	50	20	10
2019	CS-02	19	40	29	5	7	0	0	60	12	42
2019	CS-03	21	35	6	18	21	0	0	56	38	34
2018	CS	7	44	17	21	7	3	1	53	29	89
2018	CS-02	5	51	19	19	5	0	2	57	24	43
2018	CS-03	7	36	18	25	14	0	0	43	39	28
2017	CS	19	27	22	20	8	4	0	48	30	123
2017	CS-01	7	34	22	22	0	15	0	49	26	13
2017	CS-02	22	30	17	22	3	5	0	55	27	59
2017	CS-03	21	26	26	15	13	0	0	46	28	39

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	21	20	15	10	0	1	54	26	98
2019	CS-01	50	10	10	20	10	0	0	60	30	10
2019	CS-02	40	24	21	7	5	0	2	66	12	42
2019	CS-03	21	24	24	21	12	0	0	44	32	34
2018	CS	18	27	27	8	17	2	1	47	26	89
2018	CS-02	16	35	30	9	7	2	0	52	17	43
2018	CS-03	25	21	18	11	21	0	4	48	33	28
2017	CS	28	22	25	11	11	0	3	51	24	122
2017	CS-01	7	27	37	22	7	0	0	34	29	13
2017	CS-02	32	19	26	8	10	0	5	54	20	59
2017	CS-03	28	26	21	10	13	0	3	55	24	39

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	31	23	14	13	0	1	49	28	97
2019	CS-01	30	40	20	0	10	0	0	70	10	10
2019	CS-02	27	32	15	15	12	0	0	59	27	41
2019	CS-03	6	26	29	21	15	0	3	33	36	34
2018	CS	9	32	26	20	11	0	1	41	32	88
2018	CS-02	14	36	24	21	5	0	0	50	26	42
2018	CS-03	4	21	25	18	29	0	4	26	48	28
2017	CS	19	32	24	15	8	1	2	52	23	123
2017	CS-01	27	51	15	0	7	0	0	78	7	13
2017	CS-02	24	36	22	15	2	2	0	60	17	59
2017	CS-03	13	21	31	15	15	0	5	35	32	39

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	29	23	5	10	0	1	61	15	98
2019	CS-01	40	40	20	0	0	0	0	80	0	10
2019	CS-02	45	17	24	5	10	0	0	62	14	42
2019	CS-03	21	35	21	9	12	0	3	58	21	34
2018	CS	21	36	22	7	12	0	1	58	19	89
2018	CS-02	23	42	19	9	7	0	0	65	16	43
2018	CS-03	14	29	21	7	25	0	4	44	33	28
2017	CS	23	35	21	12	6	2	2	60	18	123
2017	CS-01	56	22	22	0	0	0	0	78	0	13
2017	CS-02	25	41	15	7	7	2	3	70	14	59
2017	CS-03	13	33	28	18	5	3	0	47	24	39

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	21	20	22	22	0	0	35	45	98
2019	CS-01	50	10	0	30	10	0	0	60	40	10
2019	CS-02	12	33	21	14	19	0	0	45	33	42
2019	CS-03	6	15	29	21	29	0	0	21	50	34
2018	CS	8	22	25	25	17	2	1	31	43	89
2018	CS-02	7	30	26	23	9	5	0	39	34	43
2018	CS-03	11	4	21	25	39	0	0	14	64	28
2017	CS	11	20	19	20	27	1	2	32	48	122
2017	CS-01	27	37	22	7	7	0	0	63	15	13
2017	CS-02	12	17	22	22	19	2	5	31	45	58
2017	CS-03	8	10	15	23	44	0	0	18	67	39

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	22	14	2	1	2	6	81	3	97
2019	CS-01	60	30	0	0	0	0	10	100	0	10
2019	CS-02	54	20	15	2	0	2	7	81	3	41
2019	CS-03	53	21	12	3	3	3	6	81	6	34
2018	CS	49	31	10	6	0	1	2	83	6	87
2018	CS-02	49	40	7	2	0	0	2	90	2	43
2018	CS-03	48	19	15	15	0	0	4	69	15	27
2017	CS	48	28	10	5	1	1	8	83	6	122
2017	CS-01	56	29	7	0	0	0	7	92	0	13
2017	CS-02	55	24	5	5	0	2	9	88	6	58
2017	CS-03	41	28	15	8	0	0	8	75	8	39

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	32	21	7	5	1	66	12	98
2019	CS-01	40	30	10	10	10	0	70	20	10
2019	CS-02	40	29	21	5	2	2	71	7	42
2019	CS-03	29	29	21	12	9	0	59	21	34
2018	CS	25	40	21	11	1	1	66	13	89
2018	CS-02	21	44	19	16	0	0	65	16	43
2018	CS-03	32	29	21	11	4	4	63	15	28
2017	CS	32	34	20	9	3	1	67	13	123
2017	CS-01	22	51	7	20	0	0	73	20	13
2017	CS-02	41	29	17	7	5	2	71	12	59
2017	CS-03	33	31	26	8	3	0	64	10	39

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	37	26	13	6	0	0	55	19	98
2019	CS-01	30	40	10	10	10	0	0	70	20	10
2019	CS-02	21	38	29	7	5	0	0	60	12	42
2019	CS-03	18	29	24	21	9	0	0	47	29	34
2018	CS	15	34	30	11	9	0	1	49	20	89
2018	CS-02	14	35	33	12	5	0	2	50	17	43
2018	CS-03	14	25	29	14	18	0	0	39	32	28
2017	CS	20	29	20	17	10	2	2	51	28	122
2017	CS-01	15	34	15	22	15	0	0	49	37	13
2017	CS-02	24	26	17	14	12	2	5	54	28	58
2017	CS-03	21	33	23	18	5	0	0	54	23	39

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	31	23	17	11	0	0	48	29	98
2019	CS-01	40	20	30	10	0	0	0	60	10	10
2019	CS-02	17	38	26	12	7	0	0	55	19	42
2019	CS-03	12	24	18	29	18	0	0	35	47	34
2018	CS	7	29	33	24	7	0	1	36	31	89
2018	CS-02	7	33	37	19	2	0	2	40	21	43
2018	CS-03	7	21	21	32	18	0	0	29	50	28
2017	CS	10	31	28	19	11	1	1	41	30	123
2017	CS-01	15	29	22	34	0	0	0	44	34	13
2017	CS-02	12	32	27	15	10	2	2	46	26	59
2017	CS-03	8	33	26	21	13	0	0	41	33	39

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	32	15	14	16	0	0	54	31	98
2019	CS-01	50	30	10	10	0	0	0	80	10	10
2019	CS-02	26	33	21	7	12	0	0	60	19	42
2019	CS-03	15	24	12	24	26	0	0	38	50	34
2018	CS	9	24	47	11	8	0	1	33	20	88
2018	CS-02	9	21	58	9	0	0	2	31	10	43
2018	CS-03	7	22	30	15	26	0	0	30	41	27
2017	CS	17	28	30	15	7	1	2	46	23	122
2017	CS-01	15	29	29	15	12	0	0	44	27	13
2017	CS-02	22	30	25	12	5	2	3	55	18	59
2017	CS-03	15	28	33	15	8	0	0	44	23	39

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	18	21	13	9	1	56	23	98
2019	CS-01	30	30	20	10	10	0	60	20	10
2019	CS-02	36	17	19	21	7	0	52	29	42
2019	CS-03	38	15	26	6	12	3	55	18	34

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	34	20	10	6	0	1	64	17	97
2019	CS-01	50	40	0	0	10	0	0	90	10	10
2019	CS-02	29	34	20	7	10	0	0	63	17	41
2019	CS-03	21	41	21	12	3	0	3	64	15	34
2018	CS	16	33	28	13	7	2	1	50	21	89
2018	CS-02	14	28	35	12	9	0	2	43	21	43
2018	CS-03	18	43	21	11	0	7	0	65	12	28
2017	CS	28	40	15	8	6	1	2	71	14	123
2017	CS-01	29	49	22	0	0	0	0	78	0	13
2017	CS-02	30	36	10	12	7	2	3	70	20	59
2017	CS-03	23	44	21	5	5	0	3	68	11	39

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	18	12	2	2	0	1	84	4	98
2019	CS-01	70	10	20	0	0	0	0	80	0	10
2019	CS-02	64	19	12	2	0	0	2	85	2	42
2019	CS-03	62	21	12	3	3	0	0	82	6	34
2018	CS	55	25	9	4	6	0	1	81	10	89
2018	CS-02	42	33	7	9	7	0	2	76	17	43
2018	CS-03	71	14	14	0	0	0	0	86	0	28
2017	CS	63	19	9	6	0	1	2	84	7	123
2017	CS-01	85	7	7	0	0	0	0	93	0	13
2017	CS-02	56	24	10	8	0	0	2	81	9	59
2017	CS-03	69	15	5	5	0	3	3	89	5	39

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	76	8	6	0	1	8	92	1	97
2019	CS-02	88	2	5	0	0	5	95	0	42
2019	CS-03	65	9	12	0	3	12	83	3	34
2018	CS	69	17	8	2	0	4	89	2	89
2018	CS-02	63	23	7	2	0	5	90	2	43
2018	CS-03	71	7	11	4	0	7	85	4	28

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	18	5	4	4	0	3	86	8	98
2019	CS-01	50	40	0	0	10	0	0	90	10	10
2019	CS-02	69	19	2	2	2	0	5	93	5	42
2019	CS-03	59	15	12	6	6	0	3	76	12	34
2018	CS	62	24	7	2	3	0	2	87	6	89
2018	CS-02	60	30	7	0	0	0	2	93	0	43
2018	CS-03	57	18	7	7	7	0	4	78	15	28
2017	CS	69	16	6	3	2	2	2	89	5	123
2017	CS-01	78	22	0	0	0	0	0	100	0	13
2017	CS-02	70	14	2	5	3	3	3	89	9	59
2017	CS-03	74	10	15	0	0	0	0	85	0	39

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	27	9	5	4	0	82	9	98
2019	CS-01	80	20	0	0	0	0	100	0	10
2019	CS-02	60	29	10	2	0	0	88	2	42
2019	CS-03	44	24	12	12	9	0	68	21	34
2018	CS	43	34	15	6	1	2	78	7	89
2018	CS-02	42	33	14	7	2	2	76	10	43
2018	CS-03	36	39	14	7	0	4	78	7	28
2017	CS	50	33	11	6	0	2	83	6	122
2017	CS-01	78	22	0	0	0	0	100	0	13
2017	CS-02	48	33	10	5	0	3	84	5	58
2017	CS-03	49	36	10	5	0	0	85	5	39

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	18	8	6	5	1	0	80	11	98
2019	CS-01	50	30	0	20	0	0	0	80	20	10
2019	CS-02	67	14	10	5	5	0	0	81	10	42
2019	CS-03	56	15	12	6	9	3	0	73	15	34
2018	CS	40	28	19	6	6	1	1	69	12	86
2018	CS-02	41	29	17	2	7	0	2	73	10	41
2018	CS-03	30	30	22	11	4	4	0	62	15	27
2017	CS	51	20	15	9	3	0	2	73	12	122
2017	CS-01	71	15	15	0	0	0	0	85	0	13
2017	CS-02	51	17	20	7	2	0	3	70	9	59
2017	CS-03	55	26	3	13	3	0	0	82	16	38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	9	11	4	2	25	77	8	97
2019	CS-01	60	10	0	0	0	30	100	0	10
2019	CS-02	59	10	5	0	0	27	93	0	41
2019	CS-03	38	9	15	9	6	24	62	19	34
2018	CS	42	13	6	3	0	36	86	5	89
2018	CS-02	47	5	5	2	0	42	88	4	43
2018	CS-03	21	32	4	4	0	39	88	6	28
2017	CS	58	16	2	2	1	21	94	3	122
2017	CS-01	78	15	0	0	0	7	100	0	13
2017	CS-02	60	10	2	2	0	26	95	2	58
2017	CS-03	54	23	3	0	3	18	94	3	39

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	16	6	0	1	0	5	92	1	98
2019	CS-01	90	10	0	0	0	0	0	100	0	10
2019	CS-02	62	19	10	0	2	0	7	87	3	42
2019	CS-03	74	18	3	0	0	0	6	97	0	34
2018	CS	58	18	7	4	1	1	10	86	6	89
2018	CS-02	51	26	7	2	2	0	12	87	5	43
2018	CS-03	61	14	7	11	0	0	7	81	12	28
2017	CS	65	14	5	3	3	2	8	88	6	121
2017	CS-01	92	8	0	0	0	0	0	100	0	12
2017	CS-02	54	15	8	3	3	3	12	82	8	59
2017	CS-03	72	13	3	5	0	0	8	92	6	39

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	77	13	3	4	2	0	1	91	6	98
2019	CS-01	50	10	10	10	20	0	0	60	30	10
2019	CS-02	83	12	2	2	0	0	0	95	2	42
2019	CS-03	76	15	3	3	0	0	3	94	3	34
2018	CS	53	27	9	2	6	0	2	83	8	88
2018	CS-02	51	37	5	2	2	0	2	90	5	43
2018	CS-03	63	22	7	4	4	0	0	85	7	27
2017	CS	55	23	11	4	4	1	2	81	8	123
2017	CS-01	27	15	44	0	15	0	0	42	15	13
2017	CS-02	54	27	5	5	3	2	3	86	9	59
2017	CS-03	64	21	10	3	3	0	0	85	5	39

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	24	10	4	3	0	3	82	7	98
2019	CS-01	60	20	0	10	10	0	0	80	20	10
2019	CS-02	60	24	12	0	5	0	0	83	5	42
2019	CS-03	41	32	12	6	0	0	9	81	6	34
2018	CS	35	31	24	6	1	1	2	69	7	89
2018	CS-02	33	30	26	7	2	0	2	64	10	43
2018	CS-03	46	25	18	4	0	4	4	77	4	28
2017	CS	34	41	16	5	1	2	2	78	6	123
2017	CS-01	37	29	27	7	0	0	0	66	7	13
2017	CS-02	32	42	15	3	2	2	3	79	5	59
2017	CS-03	38	44	10	5	0	3	0	84	5	39

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	31	33	14	8	45	22	98
2019	CS-01	20	40	30	10	0	60	10	10
2019	CS-02	19	33	33	7	7	52	14	42
2019	CS-03	9	29	24	24	15	38	38	34
2018	CS	9	31	38	16	6	40	21	89
2018	CS-02	14	30	40	16	0	44	16	43
2018	CS-03	4	32	25	25	14	36	39	28
2017	CS	9	33	39	15	4	42	19	123
2017	CS-01	0	58	42	0	0	58	0	13
2017	CS-02	12	34	36	15	3	46	19	59
2017	CS-03	10	31	36	18	5	41	23	39

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	18	38	22	7	1	1	30	31	98
2019	CS-01	20	20	10	40	10	0	0	50	40	10
2019	CS-02	7	19	40	19	12	0	2	32	27	42
2019	CS-03	18	18	38	21	3	3	0	24	36	34
2018	CS	6	26	48	14	6	0	0	20	32	85
2018	CS-02	5	25	50	13	8	0	0	20	30	40
2018	CS-03	11	26	44	11	7	0	0	19	37	27
2017	CS	4	23	40	21	11	1	1	32	27	123
2017	CS-01	0	15	49	29	7	0	0	37	15	13
2017	CS-02	3	17	41	22	14	2	2	37	21	59
2017	CS-03	3	28	38	21	10	0	0	31	31	39

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	31	20	6	5	2	1	36	64	98
2019	CS-01	20	40	20	10	0	10	0	22	78	10
2019	CS-02	52	29	10	5	5	0	0	52	48	42
2019	CS-03	29	24	29	9	6	3	0	30	70	34
2018	CS	36	22	20	7	6	8	1	40	60	89
2018	CS-02	47	23	16	2	2	7	2	51	49	43
2018	CS-03	25	25	18	11	11	11	0	28	72	28
2017	CS	40	18	21	10	4	6	1	43	57	123
2017	CS-01	29	42	7	22	0	0	0	29	71	13
2017	CS-02	41	19	20	5	5	8	2	45	55	59
2017	CS-03	41	13	26	10	5	5	0	43	57	39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	51	49	61
2019	CS-02	30	70	20
2019	CS-03	65	35	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	56	44	61
2019	CS-02	70	30	20
2019	CS-03	48	52	23
2018	CS	44	56	48
2018	CS-02	44	56	18
2018	CS-03	44	56	18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	21	15	6	16	3	5	59	24	98
2019	CS-01	40	20	10	10	20	0	0	60	30	10
2019	CS-02	36	14	17	5	17	2	10	57	24	42
2019	CS-03	26	26	18	6	15	6	3	58	23	34
2018	CS	37	11	20	13	15	0	3	50	29	89
2018	CS-02	35	14	26	7	14	0	5	51	22	43
2018	CS-03	43	4	18	25	11	0	0	46	36	28

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	26	16	13	16	7	10	45	35	61
2019	CS-02	10	20	15	15	15	10	15	40	40	20
2019	CS-03	9	22	22	13	22	9	4	35	40	23
2018	CS	8	27	23	8	17	4	13	43	30	48
2018	CS-02	5	37	21	11	11	5	11	50	25	19
2018	CS-03	17	11	17	6	28	0	22	36	43	18
2017	CS	11	24	21	17	21	2	5	37	41	65
2017	CS-02	14	28	17	17	21	3	0	43	39	29
2017	CS-03	10	19	29	5	24	0	14	33	33	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	18	13	23	25	5	10	29	56	61
2019	CS-02	0	5	20	25	20	15	15	7	64	20
2019	CS-03	4	30	13	17	26	0	9	38	48	23
2018	CS	6	12	14	24	33	4	6	20	64	49
2018	CS-02	5	11	21	32	21	5	5	18	59	19
2018	CS-03	11	11	11	17	39	0	11	25	63	18
2017	CS	8	10	11	20	41	2	9	20	68	65
2017	CS-02	10	14	3	21	38	3	10	28	68	29
2017	CS-03	10	5	14	14	43	0	14	17	67	21

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.