2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 42 7 6 3 0 0 84 9 869
2019 Non-supervisor 42 38 10 6 4 0 0 80 10 4214
2018 Supervisor 46 38 8 5 3 0 0 84 8 720
2018 Non-supervisor 38 40 11 7 4 0 0 78 11 3865
2017 Supervisor 41 42 7 7 2 0 0 83 10 756
2017 Non-supervisor 38 43 9 6 4 0 0 81 10 4082
2014 Supervisor 42 41 8 6 3 0 0 83 9 670
2014 Non-supervisor 36 43 10 7 5 0 0 78 12 3462
2011 Supervisor 44 40 7 5 4 0 0 84 9 1155
2011 Non-supervisor 38 40 10 7 4 0 0 79 11 4487
2008 Supervisor 49 36 7 6 2 0 0 85 8 531
2008 Non-supervisor 38 40 10 7 5 0 0 78 12 2937

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 42 8 9 5 0 0 78 14 871
2019 Non-supervisor 38 33 13 10 7 0 0 71 16 4211
2018 Supervisor 40 37 9 7 7 0 0 77 14 725
2018 Non-supervisor 35 36 12 10 8 0 0 71 18 3881
2017 Supervisor 34 38 10 10 8 0 0 72 18 754
2017 Non-supervisor 35 35 13 9 7 0 0 71 17 4070

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 29 6 1 1 0 0 91 3 866
2019 Non-supervisor 60 28 8 2 2 0 0 88 4 4188
2018 Supervisor 66 25 6 2 1 0 0 91 3 720
2018 Non-supervisor 58 30 8 2 1 0 0 89 4 3846
2017 Supervisor 63 29 4 2 1 0 0 93 3 755
2017 Non-supervisor 60 30 7 2 1 0 0 90 3 4073
2014 Supervisor 73 20 5 1 1 0 0 93 2 670
2014 Non-supervisor 68 24 5 2 1 0 0 92 3 3458
2011 Supervisor 70 25 3 2 1 0 0 95 2 1157
2011 Non-supervisor 65 27 6 2 1 0 0 92 3 4493

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 38 8 5 2 0 0 86 7 873
2019 Non-supervisor 50 35 8 4 3 0 0 85 7 4211
2018 Supervisor 49 35 8 4 3 0 0 85 7 725
2018 Non-supervisor 45 37 10 5 3 0 0 83 7 3882
2017 Supervisor 47 39 8 5 2 0 0 86 7 751
2017 Non-supervisor 47 37 9 4 2 0 0 84 7 4071
2014 Supervisor 49 36 9 4 2 0 0 85 6 670
2014 Non-supervisor 47 37 9 5 3 0 0 84 8 3460
2011 Supervisor 48 39 7 3 2 0 0 87 6 1157
2011 Non-supervisor 45 39 9 5 3 0 0 84 7 4497
2008 Supervisor 51 38 5 5 1 0 0 89 6 536
2008 Non-supervisor 44 39 8 6 3 0 0 84 9 2966

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 32 14 8 4 0 0 73 13 870
2019 Non-supervisor 44 29 13 8 5 1 0 73 13 4207
2018 Supervisor 40 32 16 7 5 0 0 72 12 721
2018 Non-supervisor 39 30 16 8 6 1 0 70 14 3874
2017 Supervisor 38 34 14 8 6 0 0 72 14 752
2017 Non-supervisor 40 32 14 8 6 0 0 72 14 4079
2014 Supervisor 40 34 15 7 4 0 0 74 11 665
2014 Non-supervisor 37 35 14 8 6 1 0 72 14 3438
2011 Supervisor 31 38 16 9 5 1 0 70 14 1158
2011 Non-supervisor 32 35 17 9 6 1 0 68 15 4498

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 34 13 8 5 0 0 75 12 868
2019 Non-supervisor 43 31 13 8 4 0 0 75 12 4191
2018 Supervisor 39 35 15 7 4 0 0 74 11 718
2018 Non-supervisor 39 33 14 8 5 0 0 72 13 3838
2017 Supervisor 38 35 14 8 5 0 0 73 13 756
2017 Non-supervisor 40 35 12 9 5 0 0 75 13 4087
2014 Supervisor 39 37 12 7 5 0 0 76 12 665
2014 Non-supervisor 37 36 14 9 5 0 0 73 13 3437
2011 Supervisor 30 40 15 10 5 0 0 71 14 1153
2011 Non-supervisor 32 38 15 10 6 0 0 70 16 4489
2008 Supervisor 35 41 11 9 4 0 0 76 13 538
2008 Non-supervisor 34 38 13 9 6 0 0 72 15 2968

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 26 14 8 6 2 1 71 14 868
2019 Non-supervisor 40 24 15 10 7 3 1 67 18 4218
2018 Supervisor 43 28 15 8 6 1 0 71 14 725
2018 Non-supervisor 38 24 16 10 8 2 1 64 19 3876
2017 Supervisor 42 26 12 11 7 2 0 69 18 755
2017 Non-supervisor 39 24 16 9 7 4 1 66 17 4075
2014 Supervisor 44 22 16 10 6 2 0 67 16 664
2014 Non-supervisor 39 25 15 10 8 3 0 66 19 3437
2011 Supervisor 39 25 14 10 8 3 0 66 19 1155
2011 Non-supervisor 35 26 15 11 9 3 0 63 21 4486
2008 Supervisor 36 31 14 9 6 3 0 69 16 539
2008 Non-supervisor 32 27 15 12 9 5 0 62 22 2967
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 30 12 2 2 0 1 83 4 875
2019 Non-supervisor 40 24 18 6 4 1 7 70 11 4221

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 32 11 6 4 1 0 79 11 869
2019 Non-supervisor 51 25 12 6 4 2 1 77 10 4216
2018 Supervisor 44 30 12 7 6 1 0 75 12 717
2018 Non-supervisor 46 27 12 7 6 1 1 75 13 3870
2017 Supervisor 42 31 14 6 5 1 0 74 12 757
2017 Non-supervisor 46 28 11 7 5 2 1 76 12 4087
2014 Supervisor 41 32 11 9 4 1 1 75 14 670
2014 Non-supervisor 45 29 11 7 6 2 1 76 13 3460
2011 Supervisor 41 30 13 8 5 2 1 73 14 1156
2011 Non-supervisor 42 30 12 8 6 2 1 74 14 4486
2008 Supervisor 42 29 10 10 7 2 0 72 17 538
2008 Non-supervisor 39 29 12 9 8 3 0 71 17 2971

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 31 10 8 5 1 1 77 14 872
2019 Non-supervisor 47 28 10 8 5 1 1 76 14 4196
2018 Supervisor 42 35 8 6 7 0 0 78 14 719
2018 Non-supervisor 42 29 11 10 6 1 1 72 17 3860
2017 Supervisor 41 35 10 8 7 0 0 76 14 757
2017 Non-supervisor 43 31 10 9 6 1 1 76 15 4085
2014 Supervisor 38 33 11 12 5 0 0 72 18 670
2014 Non-supervisor 42 31 11 8 7 1 0 74 15 3461
2011 Supervisor 37 35 10 12 6 0 0 72 18 1157
2011 Non-supervisor 39 32 11 10 7 1 0 72 17 4482
2008 Supervisor 37 32 10 12 8 1 0 70 20 538
2008 Non-supervisor 36 32 10 11 9 1 0 69 20 2967

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 29 9 5 4 0 0 82 9 869
2019 Non-supervisor 54 26 10 5 4 0 0 80 10 4222
2018 Supervisor 50 27 9 7 6 0 0 77 14 722
2018 Non-supervisor 49 25 12 7 6 0 1 75 14 3873
2017 Supervisor 51 26 9 7 6 0 0 78 13 756
2017 Non-supervisor 54 25 10 5 6 0 0 79 11 4085
2014 Supervisor 48 29 10 8 5 0 0 77 13 669
2014 Non-supervisor 51 26 9 7 6 0 0 77 13 3463

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 38 15 10 5 1 0 70 16 859
2019 Non-supervisor 38 29 15 7 5 5 1 71 13 4219
2018 Supervisor 32 35 14 11 6 1 0 68 18 726
2018 Non-supervisor 33 31 15 9 6 5 1 68 16 3884
2017 Supervisor 32 34 13 11 9 0 0 66 20 757
2017 Non-supervisor 34 31 14 9 6 6 1 70 15 4088
2014 Supervisor 28 39 14 10 6 1 0 69 17 665
2014 Non-supervisor 30 33 15 9 6 5 1 68 17 3454
2011 Supervisor 22 33 18 15 10 2 0 56 25 1158
2011 Non-supervisor 24 32 19 11 9 5 1 59 21 4491

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 36 19 12 6 1 0 63 18 859
2019 Non-supervisor 35 29 16 11 7 2 1 66 18 4210
2018 Supervisor 28 36 16 13 7 1 0 64 20 719
2018 Non-supervisor 31 30 17 12 8 2 0 63 20 3879
2017 Supervisor 26 36 15 12 10 0 0 62 22 755
2017 Non-supervisor 30 31 15 11 8 3 1 64 20 4085
2014 Supervisor 27 36 16 12 7 1 0 64 20 665
2014 Non-supervisor 27 32 17 13 8 3 0 61 22 3453
2011 Supervisor 19 32 18 17 13 1 0 52 30 1159
2011 Non-supervisor 23 31 18 14 12 2 0 55 26 4486
2008 Supervisor 24 37 13 12 12 1 0 62 24 538
2008 Non-supervisor 26 33 15 12 10 3 0 61 23 2972

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 35 20 18 9 2 0 52 28 856
2019 Non-supervisor 26 28 18 13 8 5 1 58 22 4207
2018 Supervisor 20 35 18 17 8 1 0 56 26 722
2018 Non-supervisor 23 29 21 13 9 5 1 55 23 3868
2017 Supervisor 17 36 17 18 11 1 0 54 29 756
2017 Non-supervisor 23 30 18 14 9 6 1 57 24 4075
2014 Supervisor 19 34 15 19 10 3 0 54 31 664
2014 Non-supervisor 21 29 18 17 10 5 0 53 28 3455
2011 Supervisor 10 32 19 23 13 2 0 43 37 1157
2011 Non-supervisor 15 32 20 17 11 5 0 50 30 4492
2008 Supervisor 13 34 16 24 11 2 0 48 35 537
2008 Non-supervisor 16 32 17 18 11 6 0 52 30 2969

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 35 17 21 11 1 0 50 32 858
2019 Non-supervisor 23 29 17 17 10 3 1 55 28 4215
2018 Supervisor 17 34 19 19 10 0 0 51 30 726
2018 Non-supervisor 20 28 18 18 12 3 0 51 31 3874
2017 Supervisor 17 35 15 18 15 1 0 52 33 757
2017 Non-supervisor 21 29 17 16 11 5 1 53 28 4080
2014 Supervisor 18 34 16 19 12 1 0 52 32 665
2014 Non-supervisor 19 31 16 18 12 3 0 52 31 3449
2011 Supervisor 10 33 17 23 15 1 0 44 39 1157
2011 Non-supervisor 15 33 18 19 13 3 0 49 33 4491
2008 Supervisor 14 36 14 23 11 1 0 51 34 538
2008 Non-supervisor 18 35 14 19 11 2 0 55 30 2969
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 42 12 11 6 0 0 70 18 871
2019 Non-supervisor 34 35 14 10 8 0 0 69 18 4215
2018 Supervisor 29 36 14 11 9 0 0 66 20 722
2018 Non-supervisor 31 33 15 12 9 0 0 64 21 3876
2017 Supervisor 28 38 13 12 8 0 0 67 20 755
2017 Non-supervisor 32 33 15 12 8 0 0 66 20 4080
2014 Supervisor 27 38 14 13 9 0 0 64 22 670
2014 Non-supervisor 29 36 14 12 8 0 0 65 21 3458
2011 Supervisor 23 38 16 14 9 0 0 61 22 1159
2011 Non-supervisor 25 38 14 13 9 0 0 64 22 4490

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 44 12 12 4 0 0 72 17 870
2019 Non-supervisor 37 39 10 10 3 0 0 77 13 4202
2018 Supervisor 29 42 13 10 5 0 0 72 16 726
2018 Non-supervisor 34 39 13 9 5 0 0 73 14 3876
2017 Supervisor 29 42 12 10 7 0 0 71 16 755
2017 Non-supervisor 35 40 11 10 4 0 0 75 14 4081

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 30 13 10 6 0 0 72 15 871
2019 Non-supervisor 44 29 13 8 5 1 1 74 13 4215
2018 Supervisor 38 32 12 10 7 0 1 71 17 718
2018 Non-supervisor 40 31 12 10 6 0 1 72 16 3872
2017 Supervisor 36 35 13 9 6 0 0 71 15 757
2017 Non-supervisor 40 32 11 9 6 1 1 73 15 4085
2014 Supervisor 35 39 9 10 6 0 1 75 16 670
2014 Non-supervisor 42 32 11 8 6 1 0 75 14 3461
2011 Supervisor 32 37 11 12 7 1 0 70 19 1158
2011 Non-supervisor 36 35 13 10 6 1 1 71 16 4490
2008 Supervisor 33 34 13 11 8 1 0 68 19 537
2008 Non-supervisor 34 33 12 11 9 1 0 68 20 2973

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 46 9 12 5 0 0 74 17 868
2019 Non-supervisor 34 39 10 13 5 0 0 73 17 4188
2018 Supervisor 28 48 8 12 4 0 0 76 16 724
2018 Non-supervisor 29 43 9 13 5 0 1 72 19 3888
2017 Supervisor 29 42 9 15 4 0 0 72 20 756
2017 Non-supervisor 31 37 10 14 7 0 0 69 21 4084
2014 Supervisor 32 39 8 13 7 0 0 71 21 670
2014 Non-supervisor 31 39 10 13 7 0 0 70 20 3461
2011 Supervisor 28 43 12 12 6 0 0 70 18 1154
2011 Non-supervisor 28 39 12 13 7 0 1 68 20 4488
2008 Supervisor 28 44 10 12 6 0 0 73 18 537
2008 Non-supervisor 26 41 11 15 7 1 0 67 22 2975

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 38 17 13 9 1 0 60 23 871
2019 Non-supervisor 29 29 16 13 9 3 1 60 23 4203
2018 Supervisor 26 38 14 14 8 1 0 64 22 721
2018 Non-supervisor 24 30 18 14 10 3 1 56 25 3875
2017 Supervisor 28 36 15 12 9 1 0 64 21 755
2017 Non-supervisor 28 32 15 12 9 4 2 63 22 4077
2014 Supervisor 29 31 15 14 10 1 0 61 24 665
2014 Non-supervisor 25 31 15 13 12 3 1 59 26 3444
2011 Supervisor 22 35 17 15 11 0 0 57 26 1155
2011 Non-supervisor 23 32 16 14 13 2 1 56 28 4486
2008 Supervisor 22 39 13 12 13 1 0 61 25 538
2008 Non-supervisor 20 33 17 15 12 3 0 54 28 2971

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 30 17 16 16 0 2 51 32 875
2019 Non-supervisor 21 23 16 16 18 2 5 47 37 4220
2018 Supervisor 21 30 14 17 16 0 2 52 34 722
2018 Non-supervisor 18 22 18 17 19 3 4 42 39 3880
2017 Supervisor 21 29 15 14 17 1 3 52 32 752
2017 Non-supervisor 18 23 15 16 18 4 7 46 37 4082
2014 Supervisor 21 27 14 18 18 1 2 49 37 664
2014 Non-supervisor 15 20 16 18 24 3 4 38 45 3443
2011 Supervisor 17 26 14 17 22 1 2 45 41 1153
2011 Non-supervisor 11 23 15 18 27 2 4 37 47 4493
2008 Supervisor 13 33 14 16 22 1 2 47 39 536
2008 Non-supervisor 12 26 14 18 25 2 3 41 45 2960

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 27 12 5 3 0 2 80 8 871
2019 Non-supervisor 56 23 10 4 3 1 4 83 6 4207

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 9 5 6 5 2 13 82 13 870
2019 Non-supervisor 59 7 5 3 5 2 19 84 10 4202

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 24 16 6 3 1 2 74 10 870
2019 Non-supervisor 43 23 16 7 5 2 4 71 13 4200

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 24 16 9 5 1 2 70 14 868
2019 Non-supervisor 42 21 15 9 6 3 5 68 16 4189

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 16 13 13 9 1 4 63 24 872
2019 Non-supervisor 40 17 14 10 10 3 6 63 22 4198

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 15 9 5 3 2 3 82 8 871
2019 Non-supervisor 60 17 9 3 2 3 6 84 6 4193

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 10 4 1 1 3 3 92 3 866
2019 Non-supervisor 72 9 5 2 3 4 5 89 5 4184

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 81 5 2 1 1 2 8 96 2 869
2019 Non-supervisor 75 7 3 2 2 2 9 93 4 4190

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 42 8 5 4 0 0 83 9 865
2019 Non-supervisor 35 35 14 10 6 0 1 70 16 4200
2018 Supervisor 43 38 8 7 5 0 0 81 11 721
2018 Non-supervisor 29 36 14 12 8 0 1 66 20 3866
2017 Supervisor 44 38 6 9 3 0 0 82 12 753
2017 Non-supervisor 32 38 12 11 6 0 1 71 17 4064
2014 Supervisor 34 43 8 10 5 0 0 78 15 670
2014 Non-supervisor 25 41 13 12 8 0 0 67 20 3460
2011 Supervisor 40 40 7 7 4 0 0 81 12 1154
2011 Non-supervisor 31 39 12 11 6 0 0 71 17 4494

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 37 9 5 3 0 0 83 8 871
2019 Non-supervisor 40 31 15 8 5 0 0 71 14 4215
2018 Supervisor 47 33 10 6 4 0 0 80 10 723
2018 Non-supervisor 34 31 16 10 7 0 1 66 17 3842
2017 Supervisor 47 33 9 7 4 0 0 80 11 755
2017 Non-supervisor 36 35 14 9 6 0 1 71 15 4075
2014 Supervisor 41 35 12 7 4 0 0 77 12 670
2014 Non-supervisor 35 35 14 9 7 0 0 70 15 3459

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 41 10 8 4 0 0 78 12 857
2019 Non-supervisor 40 37 11 7 3 0 0 78 11 4152
2018 Supervisor 43 34 10 7 5 0 0 78 12 720
2018 Non-supervisor 36 36 14 9 5 0 0 72 14 3876
2017 Supervisor 43 34 10 9 5 0 0 76 14 755
2017 Non-supervisor 39 35 12 8 5 0 0 75 13 4072
2014 Supervisor 39 35 10 10 6 0 0 73 16 670
2014 Non-supervisor 36 36 14 8 5 0 0 72 14 3460
2011 Supervisor 40 39 10 7 3 0 0 79 10 1153
2011 Non-supervisor 41 37 11 7 3 1 1 79 10 4488

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 48 12 7 2 1 0 79 9 872
2019 Non-supervisor 25 39 17 10 5 3 1 68 15 4207
2018 Supervisor 31 42 16 6 4 1 0 74 10 725
2018 Non-supervisor 22 35 22 11 7 3 0 59 18 3878
2017 Supervisor 30 41 16 7 5 1 0 72 12 756
2017 Non-supervisor 25 36 18 10 6 5 1 64 17 4071

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 31 7 7 4 0 0 82 11 869
2019 Non-supervisor 53 28 8 6 4 0 0 82 9 4198
2018 Supervisor 50 32 7 7 4 0 0 82 11 721
2018 Non-supervisor 49 29 10 7 4 0 1 79 11 3876
2017 Supervisor 45 35 7 7 6 0 0 80 13 753
2017 Non-supervisor 50 29 9 7 4 1 1 80 11 4083
2014 Supervisor 45 33 7 9 5 0 0 79 14 669
2014 Non-supervisor 47 31 10 7 4 0 0 78 12 3455
2011 Supervisor 40 34 10 9 6 0 0 75 15 1155
2011 Non-supervisor 46 33 10 7 4 0 1 80 11 4496

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 27 23 15 9 0 0 52 25 867
2019 Non-supervisor 45 29 15 6 4 0 1 75 10 4169
2018 Supervisor 23 29 26 14 7 0 1 52 22 726
2018 Non-supervisor 43 30 14 7 5 0 1 73 12 3886
2017 Supervisor 22 30 24 14 9 0 1 53 23 755
2017 Non-supervisor 40 32 14 6 4 0 3 75 11 4090
2014 Supervisor 17 30 25 15 12 0 0 47 27 670
2014 Non-supervisor 35 31 17 8 7 0 1 67 16 3459
2011 Supervisor 18 29 23 17 13 0 1 47 30 1159
2011 Non-supervisor 34 32 18 9 6 0 1 67 15 4492
2008 Supervisor 13 28 29 18 13 0 0 41 31 535
2008 Non-supervisor 28 29 21 11 9 0 1 58 21 2967

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 19 6 5 4 1 2 84 9 872
2019 Non-supervisor 60 18 7 4 5 2 4 83 10 4208
2017 Supervisor 57 23 5 6 6 1 2 82 12 756
2017 Non-supervisor 57 19 6 5 5 2 5 82 11 4080
2014 Supervisor 52 25 8 4 7 2 2 80 12 669
2014 Non-supervisor 55 21 8 5 5 2 4 81 11 3463
2011 Supervisor 43 28 9 8 8 2 3 74 16 1158
2011 Non-supervisor 48 25 8 6 8 2 3 76 15 4500

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 29 37 34 873
2019 Non-supervisor 28 35 37 4230
2018 Supervisor 28 41 32 727
2018 Non-supervisor 27 36 37 3894
2017 Supervisor 26 40 35 756
2017 Non-supervisor 26 38 36 4089
2014 Supervisor 29 38 33 664
2014 Non-supervisor 26 38 36 3439
2011 Supervisor 31 39 30 1154
2011 Non-supervisor 28 40 32 4504

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 19 43 29 2 1 6 253
2019 Non-supervisor 18 35 24 5 10 8 1187
2018 Supervisor 23 40 24 5 1 7 199
2018 Non-supervisor 18 34 28 6 7 7 1059
2017 Supervisor 23 31 33 3 1 8 196
2017 Non-supervisor 18 31 23 5 15 8 1056
2014 Supervisor 26 32 31 4 9999 6 197
2014 Non-supervisor 21 35 28 7 9999 9 901
2011 Supervisor 24 30 33 7 9999 6 357
2011 Non-supervisor 17 34 33 6 9999 10 1249
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 39 7 4 2 0 0 87 6 867
2019 Non-supervisor 51 34 8 4 2 0 0 86 6 4194
2018 Supervisor 52 40 4 2 1 0 0 92 4 727
2018 Non-supervisor 50 38 7 3 2 0 0 88 5 3890
2017 Supervisor 48 39 7 3 3 0 0 87 6 755
2017 Non-supervisor 48 37 7 4 2 0 0 86 6 4077
2014 Supervisor 51 37 7 4 1 0 0 88 5 670
2014 Non-supervisor 45 39 9 4 2 1 0 85 6 3462
2011 Supervisor 46 39 8 4 3 0 0 85 7 1159
2011 Non-supervisor 43 41 9 4 2 1 0 84 7 4494
2008 Supervisor 56 32 7 3 2 0 0 88 5 537
2008 Non-supervisor 49 37 7 4 2 1 0 86 6 2965

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 43 15 8 2 1 0 74 10 873
2019 Non-supervisor 32 39 16 8 3 2 0 73 11 4221
2018 Supervisor 27 43 17 9 4 0 0 70 13 723
2018 Non-supervisor 27 40 18 9 4 1 0 68 14 3874
2017 Supervisor 30 40 15 10 5 0 0 70 15 756
2017 Non-supervisor 29 39 16 9 4 2 1 71 13 4077
2014 Supervisor 30 42 15 9 4 0 0 72 13 666
2014 Non-supervisor 31 38 16 8 5 2 0 70 13 3452
2011 Supervisor 24 42 18 11 6 1 0 66 16 1154
2011 Non-supervisor 25 40 19 9 5 2 0 66 15 4491

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 27 38 16 5 0 0 21 40 873
2019 Non-supervisor 8 21 32 22 14 1 2 37 30 4197
2018 Supervisor 14 28 37 16 5 0 0 21 42 726
2018 Non-supervisor 9 21 33 22 12 1 2 36 31 3875
2017 Supervisor 15 29 35 15 5 0 2 20 44 756
2017 Non-supervisor 8 19 32 20 15 1 5 37 29 4053
2014 Supervisor 12 30 37 15 5 0 1 20 43 670
2014 Non-supervisor 10 23 35 19 9 1 3 29 35 3453
2011 Supervisor 14 32 35 14 3 0 1 18 47 1157
2011 Non-supervisor 10 23 33 19 11 1 3 31 34 4475
2008 Supervisor 17 34 34 10 5 0 1 15 51 535
2008 Non-supervisor 10 25 33 20 9 1 2 30 36 2969

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 23 32 24 10 1 0 35 33 871
2019 Non-supervisor 8 15 26 26 21 2 2 49 23 4184
2018 Supervisor 10 22 34 21 10 2 1 32 33 719
2018 Non-supervisor 9 16 27 24 18 2 2 45 27 3854
2017 Supervisor 11 25 29 20 11 1 2 33 37 753
2017 Non-supervisor 8 15 25 23 21 3 6 48 25 4041
2014 Supervisor 11 21 31 23 12 0 2 35 33 670
2014 Non-supervisor 10 17 28 24 15 2 4 41 29 3448
2011 Supervisor 13 22 31 22 9 1 2 33 35 1157
2011 Non-supervisor 9 15 26 25 18 2 5 46 26 4465
2008 Supervisor 12 22 31 21 11 1 2 33 35 537
2008 Non-supervisor 8 17 28 23 17 3 4 43 27 2961

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 27 31 19 6 1 1 26 43 873
2019 Non-supervisor 10 17 27 23 18 2 4 43 28 4188
2018 Supervisor 14 26 31 22 6 0 1 29 40 722
2018 Non-supervisor 10 18 28 23 16 3 4 41 29 3861
2017 Supervisor 14 24 34 18 6 1 2 25 40 755
2017 Non-supervisor 9 16 28 21 17 3 7 41 28 4052
2014 Supervisor 16 28 31 17 7 0 1 24 45 667
2014 Non-supervisor 12 19 29 20 13 3 5 35 33 3451
2011 Supervisor 22 26 29 17 5 1 1 22 49 1157
2011 Non-supervisor 13 18 28 20 13 3 5 36 33 4464
2008 Supervisor 18 29 34 13 5 1 1 18 47 538
2008 Non-supervisor 12 19 30 20 12 2 4 34 34 2959

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 18 38 28 10 0 1 38 24 870
2019 Non-supervisor 3 8 24 33 27 1 3 63 11 4176
2018 Supervisor 6 18 35 31 9 0 1 40 24 719
2018 Non-supervisor 4 8 27 33 23 1 3 60 12 3841
2017 Supervisor 8 16 37 27 11 0 1 39 24 752
2017 Non-supervisor 3 7 25 31 25 2 7 61 12 4031
2014 Supervisor 8 17 40 25 9 0 1 34 26 668
2014 Non-supervisor 5 10 28 31 20 1 5 54 16 3429
2011 Supervisor 11 18 37 26 7 0 1 33 29 1153
2011 Non-supervisor 5 9 29 32 19 1 4 54 15 4462
2008 Supervisor 8 23 38 22 8 0 1 30 31 537
2008 Non-supervisor 5 11 30 30 19 1 4 51 18 2961

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 28 27 13 6 0 1 20 54 869
2019 Non-supervisor 13 17 24 21 21 1 3 44 31 4192
2018 Supervisor 23 31 27 12 5 1 1 18 55 728
2018 Non-supervisor 15 19 23 21 17 2 3 39 36 3872
2017 Supervisor 27 27 26 12 7 0 2 19 55 755
2017 Non-supervisor 15 17 24 18 19 2 6 40 34 4055
2014 Supervisor 28 31 25 9 6 0 1 15 60 669
2014 Non-supervisor 18 21 25 18 14 1 3 33 41 3450
2011 Supervisor 29 32 26 9 3 0 1 12 61 1157
2011 Non-supervisor 16 19 26 19 14 1 4 35 37 4480
2008 Supervisor 27 31 27 9 5 1 1 14 59 538
2008 Non-supervisor 17 20 25 19 14 1 3 35 39 2966

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 22 31 21 10 0 1 31 38 871
2019 Non-supervisor 10 15 24 24 22 3 3 49 26 4174
2018 Supervisor 15 26 30 19 8 1 2 28 41 721
2018 Non-supervisor 11 16 25 22 19 3 4 44 29 3847
2017 Supervisor 17 23 29 20 9 0 2 30 41 753
2017 Non-supervisor 10 15 22 20 21 4 8 47 29 4056
2014 Supervisor 15 22 28 21 10 1 4 32 38 665
2014 Non-supervisor 11 15 24 24 18 3 6 46 28 3444
2011 Supervisor 14 21 32 20 9 0 3 31 37 1155
2011 Non-supervisor 9 14 24 24 20 3 6 48 26 4466
2008 Supervisor 17 28 28 17 9 0 2 26 46 537
2008 Non-supervisor 11 19 25 20 16 3 5 39 33 2967

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 23 36 17 6 1 0 24 39 870
2019 Non-supervisor 9 17 30 21 18 3 3 41 27 4188
2018 Supervisor 16 25 36 16 6 1 1 22 42 726
2018 Non-supervisor 10 17 30 22 15 3 3 39 29 3867
2017 Supervisor 15 23 37 17 5 1 2 23 39 756
2017 Non-supervisor 9 16 28 20 17 4 6 40 28 4052
2014 Supervisor 15 28 35 14 6 1 1 21 44 670
2014 Non-supervisor 12 19 31 19 12 3 4 33 34 3446

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 19 32 26 11 0 1 37 30 871
2019 Non-supervisor 5 12 30 28 21 1 2 51 18 4188

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 38 21 20 8 1 0 50 29 866
2019 Non-supervisor 20 34 19 17 7 3 0 56 25 4201

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 29 8 9 6 0 0 77 15 871
2019 Non-supervisor 38 29 11 12 8 1 0 68 21 4206
2018 Supervisor 40 35 9 9 6 0 0 75 15 723
2018 Non-supervisor 33 29 12 13 11 1 1 63 25 3865
2017 Supervisor 45 30 8 11 5 0 0 75 16 753
2017 Non-supervisor 38 28 11 11 10 1 1 68 21 4084
2014 Supervisor 46 31 8 10 6 0 0 76 16 670
2014 Non-supervisor 38 29 10 12 10 1 0 67 23 3459

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 37 8 9 4 0 0 80 13 871
2019 Non-supervisor 45 33 9 9 4 0 0 78 13 4205
2018 Supervisor 40 40 7 8 4 0 0 81 12 724
2018 Non-supervisor 40 35 9 9 5 0 0 76 14 3861
2017 Supervisor 36 42 8 11 4 0 0 78 15 753
2017 Non-supervisor 40 38 8 9 5 0 1 78 13 4072
2014 Supervisor 38 41 8 9 4 0 0 79 13 669
2014 Non-supervisor 39 38 10 10 4 0 0 77 14 3461

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 39 9 4 2 0 0 84 7 870
2019 Non-supervisor 39 35 13 7 4 1 1 76 11 4206
2018 Supervisor 40 42 9 5 3 1 0 84 7 724
2018 Non-supervisor 34 38 15 7 5 2 1 73 12 3871

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 42 12 7 3 1 0 78 9 860
2019 Non-supervisor 39 35 13 6 3 2 0 76 10 4197
2018 Supervisor 42 41 9 5 3 1 0 83 8 724
2018 Non-supervisor 39 37 13 6 3 2 0 77 9 3868
2017 Supervisor 40 41 10 6 2 1 0 82 8 754
2017 Non-supervisor 41 37 12 5 3 2 0 80 8 4083
2014 Supervisor 45 36 10 4 3 1 0 82 8 665
2014 Non-supervisor 44 34 11 5 3 2 0 80 8 3436
2011 Supervisor 30 40 17 7 5 2 0 71 12 1156
2011 Non-supervisor 30 38 17 7 5 3 0 70 12 4492

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 37 12 4 2 2 0 82 6 868
2019 Non-supervisor 43 32 14 4 3 4 1 78 7 4194
2018 Supervisor 46 34 12 4 3 2 0 81 6 724
2018 Non-supervisor 41 32 16 5 3 3 1 75 8 3873
2017 Supervisor 41 34 16 4 2 3 0 77 6 755
2017 Non-supervisor 40 31 15 4 3 5 2 76 8 4066
2014 Supervisor 47 35 11 3 1 2 1 84 5 665
2014 Non-supervisor 44 31 14 4 2 4 1 80 6 3436

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 36 7 5 2 0 0 87 6 870
2019 Non-supervisor 54 30 8 5 3 0 0 84 8 4204
2018 Supervisor 49 37 8 3 3 0 0 86 6 722
2018 Non-supervisor 48 35 8 5 3 0 0 83 8 3866
2017 Supervisor 46 35 10 5 4 0 0 82 8 755
2017 Non-supervisor 49 36 8 5 3 0 0 85 7 4081
2014 Supervisor 51 33 9 4 3 0 0 83 7 664
2014 Non-supervisor 51 32 9 4 4 0 0 83 8 3437
2011 Supervisor 39 39 11 7 4 0 0 78 11 1155
2011 Non-supervisor 41 38 11 6 4 0 0 80 10 4483
2008 Supervisor 39 40 9 8 5 0 0 79 12 539
2008 Non-supervisor 40 36 10 8 5 0 0 77 13 2968

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 36 14 11 8 2 1 66 19 871
2019 Non-supervisor 27 27 17 12 9 4 3 59 23 4210
2018 Supervisor 24 40 13 12 9 1 1 65 21 723
2018 Non-supervisor 19 29 20 13 11 5 3 52 27 3875
2017 Supervisor 26 38 13 13 8 1 1 65 22 755
2017 Non-supervisor 26 28 14 12 11 5 4 59 25 4083
2014 Supervisor 29 37 13 11 8 1 1 67 20 670
2014 Non-supervisor 28 30 14 12 11 3 2 61 24 3462

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 39 14 9 3 1 0 74 12 873
2019 Non-supervisor 34 34 14 9 5 2 1 71 15 4210
2018 Supervisor 38 39 11 6 4 1 1 78 11 725
2018 Non-supervisor 32 35 16 8 6 2 1 69 15 3876
2017 Supervisor 38 39 9 9 4 1 1 78 13 754
2017 Non-supervisor 36 34 12 8 5 3 1 74 14 4073
2014 Supervisor 46 31 11 7 3 1 0 78 11 664
2014 Non-supervisor 38 35 12 7 4 3 1 76 12 3451
2011 Supervisor 38 35 11 8 6 2 1 74 15 1153
2011 Non-supervisor 34 34 12 9 6 4 1 71 16 4490
2008 Supervisor 39 35 10 6 7 2 0 76 14 535
2008 Non-supervisor 31 33 11 10 8 5 1 68 20 2974

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 37 18 9 3 0 0 69 13 873
2019 Non-supervisor 33 34 19 8 4 2 0 69 12 4196
2018 Supervisor 34 39 14 9 4 0 0 73 13 724
2018 Non-supervisor 29 36 19 9 5 1 0 66 15 3870

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 25 20 15 14 5 1 48 31 870
2019 Non-supervisor 24 23 17 14 13 8 2 52 29 4217
2018 Supervisor 24 27 17 14 13 3 1 54 28 723
2018 Non-supervisor 20 25 19 13 14 7 2 50 29 3888
2017 Supervisor 24 27 15 12 16 4 2 54 30 753
2017 Non-supervisor 23 24 16 13 13 8 3 53 29 4072
2014 Supervisor 27 24 17 12 13 5 1 55 27 664
2014 Non-supervisor 22 24 17 15 14 7 1 50 32 3449
2011 Supervisor 17 26 17 16 15 7 1 47 34 1157
2011 Non-supervisor 16 23 18 15 15 10 2 45 35 4494

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 46 5 10 4 0 0 82 13 871
2019 Non-supervisor 47 40 3 7 2 0 0 87 9 4216
2017 Supervisor 39 46 5 7 3 0 0 85 10 755
2017 Non-supervisor 44 42 4 7 3 0 0 86 10 4089
2014 Supervisor 41 47 4 6 2 0 0 88 8 670
2014 Non-supervisor 44 44 4 7 2 0 0 88 9 3461
2011 Supervisor 36 48 4 9 3 0 0 84 12 1155
2011 Non-supervisor 41 46 3 8 2 0 0 87 10 4501
2008 Supervisor 36 51 3 8 2 0 0 87 10 537
2008 Non-supervisor 41 45 3 8 2 0 0 87 10 2973

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 37 5 9 4 0 0 82 14 868
2019 Non-supervisor 47 34 5 9 4 0 0 81 14 4210
2017 Supervisor 44 36 5 11 4 0 0 80 15 756
2017 Non-supervisor 45 33 6 10 5 0 0 79 15 4082
2014 Supervisor 46 32 7 10 5 0 0 78 15 670
2014 Non-supervisor 45 34 6 10 5 0 0 79 15 3461
2011 Supervisor 42 34 6 11 7 0 0 76 18 1153
2011 Non-supervisor 39 36 7 11 7 0 0 75 18 4474

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 37 7 5 2 0 0 86 7 868
2019 Non-supervisor 47 35 8 7 3 0 0 82 10 4185
2017 Supervisor 50 36 6 6 2 0 0 86 8 754
2017 Non-supervisor 46 35 8 7 3 0 0 82 10 4072
2014 Supervisor 53 33 8 5 1 0 0 86 6 670
2014 Non-supervisor 45 37 8 7 2 0 0 82 9 3457

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 17 3 4 2 0 1 91 6 870
2019 Non-supervisor 76 14 4 2 2 0 2 92 4 4214
2017 Supervisor 74 14 4 4 2 0 2 90 6 756
2017 Non-supervisor 76 14 4 3 1 0 2 92 5 4087
2014 Supervisor 74 15 3 4 1 0 2 91 6 670
2014 Non-supervisor 73 16 4 3 2 0 2 91 5 3462
2011 Supervisor 71 15 4 5 3 0 1 88 8 1152
2011 Non-supervisor 75 14 4 3 2 0 2 91 6 4497
2008 Supervisor 70 19 3 4 2 0 1 90 6 538
2008 Non-supervisor 75 14 3 4 2 0 1 91 6 2967

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 12 4 3 3 0 2 90 6 869
2019 Non-supervisor 76 10 6 2 2 0 4 90 4 4214
2017 Supervisor 73 13 4 3 2 0 4 90 6 755
2017 Non-supervisor 73 11 5 3 2 0 7 90 4 4087
2014 Supervisor 77 11 3 3 1 0 4 93 4 670
2014 Non-supervisor 74 12 4 2 2 0 5 91 4 3462
2011 Supervisor 69 14 5 4 4 1 4 87 8 1153
2011 Non-supervisor 72 12 5 2 3 1 6 90 5 4479
2008 Supervisor 74 12 3 3 3 0 5 90 6 539
2008 Non-supervisor 70 11 4 2 3 0 8 89 6 2968

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 85 7 3 1 2 0 2 94 3 867
2019 Non-supervisor 83 8 3 1 1 0 3 94 2 4202
2017 Supervisor 81 10 3 1 1 0 4 95 3 758
2017 Non-supervisor 80 11 3 1 2 0 3 94 2 4081
2014 Supervisor 81 10 3 1 1 0 4 95 2 670
2014 Non-supervisor 80 10 3 1 2 0 5 94 3 3463
2011 Supervisor 77 11 4 2 2 0 3 92 4 1154
2011 Non-supervisor 79 10 3 1 2 0 5 94 3 4485
2008 Supervisor 84 5 2 1 2 0 6 95 3 535
2008 Non-supervisor 81 7 2 1 2 0 7 94 4 2965

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 19 13 7 11 10 6 63 22 874
2019 Non-supervisor 32 13 9 7 11 19 8 62 25 4220

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 39 4 3 1 0 3 92 4 867
2019 Non-supervisor 30 46 10 7 3 1 2 79 11 4199

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 25 6 2 1 1 3 90 4 868
2019 Non-supervisor 51 26 11 3 2 6 2 84 5 4196

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 872
2019 Non-supervisor 15 85 4217
2018 Supervisor 16 84 729
2018 Non-supervisor 16 84 3886

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 45 55 135
2019 Non-supervisor 56 44 644
2018 Supervisor 41 59 113
2018 Non-supervisor 61 39 607

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 49 51 135
2019 Non-supervisor 64 36 644
2018 Supervisor 61 39 113
2018 Non-supervisor 57 43 607

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 23 77 135
2019 Non-supervisor 4 96 644
2018 Supervisor 27 73 113
2018 Non-supervisor 3 97 607

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 113
2018 Non-supervisor 1 99 607

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 7 93 135
2019 Non-supervisor 6 94 644
2018 Supervisor 6 94 113
2018 Non-supervisor 4 96 607

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 135
2019 Non-supervisor 7 93 644

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 7 93 135
2019 Non-supervisor 3 97 644

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 132
2019 Non-supervisor 36 64 638
2018 Supervisor 44 56 113
2018 Non-supervisor 32 68 609

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 132
2019 Non-supervisor 40 60 638
2018 Supervisor 41 59 113
2018 Non-supervisor 39 61 609

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 49 51 132
2019 Non-supervisor 54 46 638
2018 Supervisor 45 55 113
2018 Non-supervisor 50 50 609

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 36 64 132
2019 Non-supervisor 42 58 638
2018 Supervisor 35 65 113
2018 Non-supervisor 39 61 609

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 132
2019 Non-supervisor 33 67 638
2018 Supervisor 36 64 113
2018 Non-supervisor 33 67 609

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 56 44 132
2019 Non-supervisor 50 50 638
2018 Supervisor 41 59 113
2018 Non-supervisor 50 50 609

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 36 64 132
2019 Non-supervisor 35 65 638
2018 Supervisor 43 57 113
2018 Non-supervisor 31 69 609

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 113
2018 Non-supervisor 2 98 609

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 12 88 132
2019 Non-supervisor 9 91 638
2018 Supervisor 11 89 113
2018 Non-supervisor 9 91 609

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 132
2019 Non-supervisor 8 92 638
2018 Supervisor 10 90 113
2018 Non-supervisor 7 93 609

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 49 51 132
2019 Non-supervisor 49 51 638
2018 Supervisor 47 53 113
2018 Non-supervisor 49 51 609

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 24 76 132
2019 Non-supervisor 23 77 638
2018 Supervisor 21 79 113
2018 Non-supervisor 21 79 609

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 23 77 132
2019 Non-supervisor 17 83 638
2018 Supervisor 17 83 113
2018 Non-supervisor 14 86 609

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 60 40 130
2019 Non-supervisor 55 45 634
2018 Supervisor 62 38 113
2018 Non-supervisor 53 47 607

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 35 65 130
2019 Non-supervisor 27 73 634
2018 Supervisor 39 61 113
2018 Non-supervisor 27 73 607

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 130
2019 Non-supervisor 7 93 634
2018 Supervisor 11 89 113
2018 Non-supervisor 7 93 607

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 130
2019 Non-supervisor 20 80 634
2018 Supervisor 19 81 113
2018 Non-supervisor 19 81 607

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 130
2019 Non-supervisor 13 87 634
2018 Supervisor 13 87 113
2018 Non-supervisor 13 87 607

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 130
2019 Non-supervisor 6 94 634

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 16 84 130
2019 Non-supervisor 10 90 634
2018 Supervisor 16 84 113
2018 Non-supervisor 12 88 607

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 130
2019 Non-supervisor 10 90 634
2018 Supervisor 16 84 113
2018 Non-supervisor 12 88 607

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 18 82 130
2019 Non-supervisor 25 75 634
2018 Supervisor 17 83 113
2018 Non-supervisor 26 74 607

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 119
2019 Non-supervisor 10 90 593
2018 Supervisor 16 84 108
2018 Non-supervisor 7 93 569

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 19 81 119
2019 Non-supervisor 21 79 593
2018 Supervisor 10 90 108
2018 Non-supervisor 22 78 569

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 119
2019 Non-supervisor 9 91 593
2018 Supervisor 7 93 108
2018 Non-supervisor 9 91 569

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 119
2019 Non-supervisor 7 93 593
2018 Supervisor 10 90 108
2018 Non-supervisor 6 94 569

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 119
2019 Non-supervisor 11 89 593
2018 Supervisor 10 90 108
2018 Non-supervisor 11 89 569

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 119
2019 Non-supervisor 10 90 593
2018 Supervisor 11 89 108
2018 Non-supervisor 10 90 569

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 119
2019 Non-supervisor 13 87 593
2018 Supervisor 13 87 108
2018 Non-supervisor 12 88 569

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 6 94 119
2019 Non-supervisor 13 87 593
2018 Supervisor 6 94 108
2018 Non-supervisor 13 87 569

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 119
2019 Non-supervisor 14 86 593
2018 Supervisor 10 90 108
2018 Non-supervisor 11 89 569

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 119
2019 Non-supervisor 33 67 593
2018 Supervisor 28 72 108
2018 Non-supervisor 27 73 569

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 119
2019 Non-supervisor 8 92 593
2018 Supervisor 14 86 108
2018 Non-supervisor 5 95 569

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 45 55 119
2019 Non-supervisor 52 48 593
2018 Supervisor 45 55 108
2018 Non-supervisor 46 54 569

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 119
2019 Non-supervisor 60 40 593
2018 Supervisor 55 45 108
2018 Non-supervisor 59 41 569

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 108
2018 Non-supervisor 3 97 569

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 119
2019 Non-supervisor 12 88 593
2018 Supervisor 17 83 108
2018 Non-supervisor 10 90 569

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 19 81 866
2019 Non-supervisor 18 82 4206

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 26 22 8 9 13 4 53 20 874
2019 Non-supervisor 20 16 20 9 8 19 8 50 23 4218
2018 Supervisor 20 25 22 9 10 11 3 53 22 728
2018 Non-supervisor 18 20 22 9 8 17 5 49 22 3870
2017 Supervisor 20 27 21 9 10 8 4 54 22 754
2017 Non-supervisor 20 20 19 9 9 17 7 52 23 4086
2014 Supervisor 24 28 21 7 7 10 2 59 17 663
2014 Non-supervisor 22 22 19 9 9 15 4 54 22 3436

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 33 17 5 6 2 0 70 12 874
2019 Non-supervisor 35 27 17 8 5 7 1 68 13 4211
2018 Supervisor 35 32 18 8 5 2 0 69 13 722
2018 Non-supervisor 31 29 19 8 6 6 1 65 14 3873
2017 Supervisor 33 33 19 8 6 2 0 67 14 755
2017 Non-supervisor 33 31 16 7 5 6 1 69 14 4083
2014 Supervisor 39 37 13 6 4 1 0 76 11 664
2014 Non-supervisor 36 32 16 7 5 4 0 71 12 3436
2011 Supervisor 33 37 16 7 5 2 0 72 11 1152
2011 Non-supervisor 33 34 16 7 5 5 0 70 13 4488

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 5 95 868
2019 Non-supervisor 7 93 4211
2018 Supervisor 8 92 725
2018 Non-supervisor 7 93 3876

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 48 52 46
2019 Non-supervisor 46 54 300
2018 Supervisor 38 62 57
2018 Non-supervisor 44 56 250

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 70 30 46
2019 Non-supervisor 78 22 300
2018 Supervisor 73 27 57
2018 Non-supervisor 69 31 250

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 46
2019 Non-supervisor 3 97 300

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 46
2019 Non-supervisor 8 92 300

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 25 75 44
2019 Non-supervisor 14 86 293
2018 Supervisor 15 85 57
2018 Non-supervisor 16 84 251

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 44
2019 Non-supervisor 11 89 293
2018 Supervisor 13 87 57
2018 Non-supervisor 13 87 251

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 9 91 57
2018 Non-supervisor 7 93 251

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 26 74 44
2019 Non-supervisor 32 68 293
2018 Supervisor 30 70 57
2018 Non-supervisor 30 70 251

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 44 56 44
2019 Non-supervisor 24 76 293
2018 Supervisor 44 56 57
2018 Non-supervisor 28 72 251

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 44
2019 Non-supervisor 2 98 293

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 18 82 44
2019 Non-supervisor 14 86 293
2018 Supervisor 17 83 57
2018 Non-supervisor 14 86 251

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 57
2018 Non-supervisor 0 100 251

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 57
2018 Non-supervisor 16 84 251

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 57
2018 Non-supervisor 0 100 251

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 23 77 44
2019 Non-supervisor 23 77 293
2018 Supervisor 19 81 57
2018 Non-supervisor 22 78 251

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 41 59 43
2019 Non-supervisor 29 71 290
2018 Supervisor 39 61 57
2018 Non-supervisor 27 73 252

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 43
2019 Non-supervisor 15 85 290
2018 Supervisor 12 88 57
2018 Non-supervisor 16 84 252

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 57
2018 Non-supervisor 15 85 252

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 57
2018 Non-supervisor 6 94 252

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 16 84 43
2019 Non-supervisor 6 94 290
2018 Supervisor 9 91 57
2018 Non-supervisor 7 93 252

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 18 82 43
2019 Non-supervisor 9 91 290

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 43
2019 Non-supervisor 50 50 290
2018 Supervisor 46 54 57
2018 Non-supervisor 52 48 252

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 54
2018 Non-supervisor 16 84 238

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 54
2018 Non-supervisor 11 89 238

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 25 75 54
2018 Non-supervisor 26 74 238

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 41 59 54
2018 Non-supervisor 49 51 238

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 67 33 54
2018 Non-supervisor 71 29 238

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 54
2018 Non-supervisor 9 91 238

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 868
2019 Non-supervisor 9 91 4207

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 23 24 4 4 18 5 59 10 871
2019 Non-supervisor 22 15 23 5 3 23 9 55 12 4210
2018 Supervisor 24 25 26 4 4 13 4 59 10 720
2018 Non-supervisor 20 19 27 5 4 20 6 52 11 3875
2017 Supervisor 22 24 23 3 4 17 5 60 9 755
2017 Non-supervisor 20 19 21 4 3 24 8 58 11 4082
2014 Supervisor 24 24 22 3 3 18 6 63 8 664
2014 Non-supervisor 22 20 22 4 3 23 7 60 9 3431

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 31 19 4 3 5 1 73 8 870
2019 Non-supervisor 38 26 18 4 3 9 2 71 8 4207
2018 Supervisor 37 32 18 4 4 4 1 73 8 723
2018 Non-supervisor 32 29 21 5 3 8 2 67 9 3871
2017 Supervisor 35 35 17 4 4 4 2 74 8 753
2017 Non-supervisor 35 29 17 4 3 10 2 73 8 4085
2014 Supervisor 41 34 15 2 2 5 1 80 5 664
2014 Non-supervisor 37 30 17 3 2 9 1 75 6 3431
2011 Supervisor 39 35 15 5 2 4 0 77 7 1150
2011 Non-supervisor 38 33 15 4 3 7 0 76 8 4474

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 873
2019 Non-supervisor 14 86 4211
2017 Supervisor 13 87 754
2017 Non-supervisor 16 84 4072
2014 Supervisor 9 91 663
2014 Non-supervisor 15 85 3420

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 82 18 93
2019 Non-supervisor 80 20 599
2017 Supervisor 79 21 97
2017 Non-supervisor 79 21 682
2014 Supervisor 71 29 57
2014 Non-supervisor 77 23 522

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 31 4 10 0 3 0 85 11 75
2019 Non-supervisor 53 27 6 9 3 1 1 82 12 470
2017 Supervisor 59 25 5 6 5 0 0 84 11 78
2017 Non-supervisor 54 31 6 6 3 0 1 85 9 542
2014 Supervisor 59 26 2 7 3 3 0 88 10 41
2014 Non-supervisor 51 34 7 6 2 0 1 85 8 407
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 22 9 3 3 1 0 85 6 872
2019 Non-supervisor 60 22 9 3 4 1 0 84 7 4225
2018 Supervisor 56 26 8 5 5 0 0 82 10 719
2018 Non-supervisor 52 26 11 5 5 1 1 79 10 3863
2017 Supervisor 55 26 10 3 5 1 0 82 8 757
2017 Non-supervisor 57 24 9 4 5 1 0 82 9 4089

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 43 12 11 3 2 1 73 14 874

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 40 10 5 1 0 0 83 6 872
2019 Non-supervisor 38 36 14 6 3 2 0 76 9 4207
2018 Supervisor 45 38 11 3 2 1 0 83 6 721
2018 Non-supervisor 38 37 13 7 3 2 0 77 10 3871
2017 Supervisor 38 44 10 4 3 1 0 84 7 755
2017 Non-supervisor 34 39 13 7 3 3 1 76 10 4081

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 39 15 12 6 1 0 66 18 870
2019 Non-supervisor 30 33 17 11 7 2 0 65 18 4214
2018 Supervisor 27 39 15 12 6 1 0 67 19 727
2018 Non-supervisor 29 34 15 13 7 2 0 64 20 3874
2017 Supervisor 20 42 15 14 8 1 0 63 22 754
2017 Non-supervisor 25 37 16 12 8 3 1 63 21 4079

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 23 21 16 20 0 0 42 36 873
2019 Non-supervisor 21 26 19 13 20 0 1 47 33 4212
2018 Supervisor 18 22 22 17 21 0 1 40 37 727
2018 Non-supervisor 19 23 21 15 21 0 1 42 36 3892
2017 Supervisor 17 22 19 20 22 0 1 38 42 751
2017 Non-supervisor 20 22 19 15 22 0 2 43 38 4077

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 23 30 18 15 0 0 37 33 872
2019 Non-supervisor 29 29 23 10 7 0 1 59 18 4212
2018 Supervisor 11 22 30 21 16 0 1 33 37 727
2018 Non-supervisor 25 29 24 12 8 0 1 55 21 3885
2017 Supervisor 13 20 28 22 17 0 0 32 39 755
2017 Non-supervisor 29 28 22 11 8 0 2 58 20 4076

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 35 24 11 7 0 0 57 18 869
2019 Non-supervisor 45 29 14 5 3 0 2 76 9 4187
2018 Supervisor 19 32 26 14 7 0 1 52 22 725
2018 Non-supervisor 38 31 18 7 4 1 2 71 11 3867
2017 Supervisor 21 31 27 14 6 1 1 52 21 753
2017 Non-supervisor 40 29 16 7 3 0 5 73 11 4053

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 22 20 22 23 0 0 35 45 867
2019 Non-supervisor 31 24 18 13 12 1 1 56 25 4197
2018 Supervisor 10 20 27 20 22 0 0 31 42 723
2018 Non-supervisor 27 24 20 13 14 1 2 52 27 3868
2017 Supervisor 12 20 23 23 22 0 1 32 46 752
2017 Non-supervisor 29 22 18 13 14 1 3 53 28 4071

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 28 14 6 6 0 2 73 12 871
2019 Non-supervisor 63 18 7 2 2 1 6 87 5 4194
2018 Supervisor 39 25 17 8 6 0 4 68 15 724
2018 Non-supervisor 59 19 10 4 2 1 6 83 6 3857
2017 Supervisor 39 27 16 7 6 1 5 70 13 751
2017 Non-supervisor 56 19 9 3 3 1 10 83 6 4070

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 33 19 11 9 0 0 62 20 873
2019 Non-supervisor 43 28 15 7 6 0 1 72 13 4198
2018 Supervisor 27 28 22 12 10 0 1 56 22 725
2018 Non-supervisor 40 27 18 8 6 0 1 68 14 3875
2017 Supervisor 25 32 23 11 7 0 1 58 18 752
2017 Non-supervisor 39 30 17 8 5 0 1 70 13 4070

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 41 21 7 5 0 0 67 12 868
2019 Non-supervisor 39 33 16 6 4 1 2 74 10 4199
2018 Supervisor 26 36 22 11 4 1 1 62 16 724
2018 Non-supervisor 33 33 19 7 5 1 2 68 13 3881
2017 Supervisor 26 32 25 11 6 1 0 59 16 753
2017 Non-supervisor 38 29 17 8 4 1 3 70 13 4066

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 37 24 14 6 0 0 56 20 871
2019 Non-supervisor 35 33 18 8 4 1 1 69 12 4197
2018 Supervisor 17 34 25 15 9 0 1 51 23 726
2018 Non-supervisor 31 33 20 9 5 1 2 66 14 3877
2017 Supervisor 18 33 26 16 7 0 1 51 23 754
2017 Non-supervisor 34 30 19 9 4 1 2 66 14 4065

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 34 21 11 7 0 0 61 18 871
2019 Non-supervisor 41 28 16 8 5 0 1 71 13 4197
2018 Supervisor 25 36 21 13 6 0 0 61 19 724
2018 Non-supervisor 37 29 18 8 5 1 2 67 14 3868
2017 Supervisor 24 33 22 14 5 0 1 58 19 754
2017 Non-supervisor 38 29 16 9 5 1 2 69 15 4061

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 28 16 7 6 0 0 70 14 866
2019 Non-supervisor 48 24 13 7 6 1 1 74 13 4192

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 32 23 10 5 0 0 63 15 862
2019 Non-supervisor 42 30 15 7 4 1 1 74 11 4179
2018 Supervisor 26 32 23 10 8 0 0 59 18 720
2018 Non-supervisor 37 31 19 7 4 0 2 69 12 3855
2017 Supervisor 26 32 22 12 6 0 1 59 19 754
2017 Non-supervisor 37 31 17 8 4 1 2 70 12 4055

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 28 12 4 2 0 1 81 7 866
2019 Non-supervisor 58 23 10 4 3 1 2 83 7 4179
2018 Supervisor 57 22 12 4 4 0 1 80 8 725
2018 Non-supervisor 57 22 11 4 3 1 2 82 7 3854
2017 Supervisor 58 24 9 5 2 0 2 84 7 753
2017 Non-supervisor 58 22 10 4 2 0 3 83 7 4070

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 11 4 1 1 1 6 93 3 871
2019 Non-supervisor 74 12 5 2 2 1 6 92 4 4188
2018 Supervisor 73 13 5 3 2 0 4 90 5 724
2018 Non-supervisor 72 14 6 2 2 1 4 90 4 3861

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 15 6 4 5 0 1 86 8 870
2019 Non-supervisor 71 12 6 4 4 1 2 85 8 4203
2018 Supervisor 67 15 7 4 4 0 2 84 8 726
2018 Non-supervisor 69 13 6 4 4 1 3 85 8 3871
2017 Supervisor 69 12 9 4 4 0 2 83 7 756
2017 Non-supervisor 70 13 6 3 3 1 3 87 6 4084

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 32 14 3 4 0 0 79 7 870
2019 Non-supervisor 54 27 10 4 4 0 1 82 8 4183
2018 Supervisor 43 32 14 6 3 0 1 76 10 724
2018 Non-supervisor 49 27 12 5 4 0 1 78 10 3875
2017 Supervisor 43 34 14 5 3 0 1 77 8 754
2017 Non-supervisor 52 28 11 4 3 0 3 82 8 4070

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 22 11 5 5 0 0 80 9 865
2019 Non-supervisor 63 18 8 5 5 0 1 82 10 4186
2018 Supervisor 51 25 11 8 5 0 1 76 13 721
2018 Non-supervisor 56 21 10 6 5 0 1 79 11 3869
2017 Supervisor 53 24 12 6 4 0 1 78 10 755
2017 Non-supervisor 62 19 8 5 4 0 2 83 9 4073

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 31 15 7 4 0 0 74 12 869
2019 Non-supervisor 62 5 1 0 0 0 30 97 1 4172
2018 Supervisor 36 32 16 8 6 0 1 69 15 719
2018 Non-supervisor 55 6 2 1 0 0 36 96 2 3841
2017 Supervisor 38 35 15 7 5 0 1 73 12 755
2017 Non-supervisor 57 6 2 1 1 0 33 95 2 4070

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 24 7 2 2 0 1 89 4 865
2019 Non-supervisor 68 18 7 1 1 0 5 90 2 4182
2018 Supervisor 61 24 9 2 2 1 1 87 4 720
2018 Non-supervisor 62 20 8 2 1 0 6 88 4 3862
2017 Supervisor 62 24 8 2 1 0 3 89 3 749
2017 Non-supervisor 63 18 7 2 1 0 8 89 3 4043

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 11 4 1 1 0 1 94 2 871
2019 Non-supervisor 72 14 5 2 3 1 3 90 5 4199
2018 Supervisor 82 11 4 1 2 0 1 93 3 722
2018 Non-supervisor 70 14 5 3 3 1 4 88 6 3866
2017 Supervisor 81 11 4 1 2 1 1 93 3 754
2017 Non-supervisor 66 15 6 3 3 1 6 87 7 4080

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 28 11 3 2 0 1 84 5 864
2019 Non-supervisor 55 26 11 3 2 0 2 83 6 4181
2018 Supervisor 51 28 11 6 3 0 1 80 8 724
2018 Non-supervisor 49 28 14 4 2 0 2 80 6 3862
2017 Supervisor 52 32 10 3 1 0 1 85 4 754
2017 Non-supervisor 51 29 10 3 2 0 3 84 5 4065

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 28 37 14 6 0 0 42 21 875
2019 Non-supervisor 25 35 28 9 3 0 0 60 12 4224
2018 Supervisor 12 28 40 14 6 0 0 40 20 728
2018 Non-supervisor 20 35 31 11 3 0 0 55 14 3881
2017 Supervisor 10 25 40 17 8 0 0 35 25 755
2017 Non-supervisor 20 33 31 10 5 0 1 54 15 4087

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 23 37 18 7 0 0 25 37 861
2019 Non-supervisor 9 17 35 24 14 0 0 39 26 4179
2018 Supervisor 14 21 41 15 8 0 0 24 35 703
2018 Non-supervisor 9 18 36 23 13 0 0 36 27 3838
2017 Supervisor 13 25 38 16 7 0 1 23 38 756
2017 Non-supervisor 9 16 36 24 15 0 1 39 25 4060
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 30 25 15 13 1 0 15 85 871
2019 Non-supervisor 20 31 21 12 14 2 1 20 80 4208
2018 Supervisor 22 27 22 15 13 1 0 22 78 727
2018 Non-supervisor 25 25 20 14 15 1 0 25 75 3882
2017 Supervisor 24 26 21 13 14 1 1 25 75 756
2017 Non-supervisor 26 21 18 13 18 3 1 27 73 4087

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 63 37 724
2019 Non-supervisor 63 37 3255

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 37 63 709
2019 Non-supervisor 43 57 3188
2018 Supervisor 29 71 556
2018 Non-supervisor 34 66 2812

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 19 16 13 14 0 3 56 28 856
2019 Non-supervisor 38 17 15 9 13 1 7 60 24 4147
2018 Supervisor 38 16 15 12 14 1 3 57 27 722
2018 Non-supervisor 37 17 14 11 13 1 7 59 26 3873

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 23 23 15 22 1 6 35 40 707
2019 Non-supervisor 14 21 19 16 20 1 8 39 40 3183
2018 Supervisor 13 23 18 15 25 1 6 39 42 559
2018 Non-supervisor 13 21 18 17 22 1 7 38 42 2822
2017 Supervisor 10 25 14 13 24 2 12 41 43 563
2017 Non-supervisor 15 22 16 14 23 2 9 41 41 2856

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 3 13 16 19 45 1 2 16 67 707
2019 Non-supervisor 6 15 17 19 37 1 4 22 60 3194
2018 Supervisor 4 8 12 18 55 1 3 12 76 559
2018 Non-supervisor 4 13 14 19 45 1 4 18 67 2827
2017 Supervisor 1 8 10 17 58 1 5 10 79 561
2017 Non-supervisor 3 10 10 17 54 2 4 14 75 2853
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