2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	38	10	6	4	0	0	79	11	1643
2019	CR-03	52	24	10	10	3	0	0	76	14	29
2019	CR-04	40	37	10	8	5	0	0	77	13	701
2019	CR-05	42	40	10	5	4	0	0	82	9	850
2018	CR	36	41	11	7	4	0	0	77	11	1622
2018	CR-03	26	52	9	0	13	0	0	78	13	23
2018	CR-04	33	41	12	9	5	0	0	74	14	703
2018	CR-05	39	40	11	6	4	0	0	80	10	843
2017	CR	37	43	9	7	4	0	0	80	10	1805
2017	CR-03	31	47	6	3	9	3	0	81	13	32
2017	CR-04	31	44	12	8	5	0	0	75	13	806
2017	CR-05	41	43	7	6	3	0	0	84	9	946
2014	CR	37	43	10	6	4	0	0	80	10	1772
2014	CR-03	36	47	10	2	5	0	0	83	7	83
2014	CR-04	35	41	11	8	5	0	0	76	13	880
2014	CR-05	41	44	8	5	3	0	0	85	7	790
2011	CR	39	41	10	6	4	0	0	80	10	2150
2011	CR-01	33	58	8	0	0	0	0	92	0	12
2011	CR-02	50	30	0	20	0	0	0	80	20	10
2011	CR-03	33	31	16	10	9	0	0	65	19	105
2011	CR-04	35	42	11	7	5	0	0	77	11	1214
2011	CR-05	44	42	7	5	2	0	0	86	6	796
2008	CR	40	38	11	7	4	0	0	78	12	1963
2008	CR-03	32	32	19	10	7	0	1	64	17	135
2008	CR-04	41	38	10	6	4	0	0	79	11	1481
2008	CR-05	40	37	10	10	3	0	0	77	13	333

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	32	13	9	7	0	71	16	1644
2019	CR-03	47	20	13	10	7	3	69	17	30
2019	CR-04	38	33	13	10	7	0	71	16	700
2019	CR-05	37	33	14	8	8	0	70	16	851
2018	CR	34	36	13	10	7	0	70	17	1629
2018	CR-03	30	48	9	9	4	0	78	13	23
2018	CR-04	34	36	13	11	6	0	70	17	708
2018	CR-05	34	35	13	9	8	0	70	17	845
2017	CR	36	35	12	10	7	0	71	17	1801
2017	CR-03	56	16	16	6	6	0	72	13	32
2017	CR-04	35	36	13	9	6	0	71	16	805
2017	CR-05	36	34	11	11	7	0	71	18	943

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	28	8	2	2	88	4	1629
2019	CR-03	63	23	10	0	3	87	3	30
2019	CR-04	56	28	10	3	3	84	6	695
2019	CR-05	62	28	6	2	1	90	3	841
2018	CR	58	31	8	2	2	89	4	1613
2018	CR-03	65	22	0	0	13	87	13	23
2018	CR-04	55	31	10	3	1	86	4	705
2018	CR-05	60	31	7	2	1	90	3	831
2017	CR	61	29	7	2	1	90	3	1799
2017	CR-03	66	25	3	3	3	91	6	32
2017	CR-04	55	32	9	3	2	87	5	805
2017	CR-05	65	27	5	1	1	92	2	941
2014	CR	70	23	5	1	1	92	2	1771
2014	CR-03	67	24	7	0	1	91	1	82
2014	CR-04	65	25	6	2	1	91	3	880
2014	CR-05	75	20	4	1	0	95	1	790
2011	CR	68	25	5	2	1	92	2	2163
2011	CR-01	67	33	0	0	0	100	0	12
2011	CR-02	50	40	10	0	0	90	0	10
2011	CR-03	59	29	7	3	2	88	5	108
2011	CR-04	65	26	6	2	1	91	3	1220
2011	CR-05	73	22	4	1	0	95	1	800

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	33	8	5	3	0	84	7	1640
2019	CR-03	60	23	13	0	3	0	83	3	30
2019	CR-04	48	35	8	5	4	0	83	9	700
2019	CR-05	52	33	9	4	2	0	85	6	848
2018	CR	44	38	10	5	3	0	82	8	1630
2018	CR-03	39	48	4	4	4	0	87	9	23
2018	CR-04	41	37	11	7	3	0	79	10	707
2018	CR-05	47	38	10	3	3	0	84	6	847
2017	CR	47	37	8	5	3	0	84	7	1801
2017	CR-03	63	22	3	9	3	0	84	13	32
2017	CR-04	44	37	11	6	3	0	81	9	804
2017	CR-05	50	37	7	4	2	0	87	6	944
2014	CR	48	37	8	5	3	0	85	7	1771
2014	CR-03	53	34	8	2	1	1	88	4	83
2014	CR-04	45	36	9	6	3	0	81	9	879
2014	CR-05	51	38	5	3	2	0	89	6	790
2011	CR	46	38	9	4	2	0	84	7	2158
2011	CR-01	50	42	8	0	0	0	92	0	12
2011	CR-02	50	30	10	0	10	0	80	10	10
2011	CR-03	39	35	9	10	7	0	74	17	106
2011	CR-04	43	40	10	5	3	0	83	7	1217
2011	CR-05	51	37	7	4	1	0	88	5	800
2008	CR	47	38	7	6	3	0	85	8	1980
2008	CR-03	40	35	10	9	4	1	76	14	137
2008	CR-04	48	38	6	5	3	0	86	7	1491
2008	CR-05	46	36	8	8	2	0	82	10	338

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	28	14	8	5	1	0	73	13	1643
2019	CR-03	50	27	10	3	3	3	3	82	7	30
2019	CR-04	44	26	16	7	6	1	0	71	13	699
2019	CR-05	43	30	13	8	5	1	0	73	14	851
2018	CR	38	31	17	8	5	1	0	70	13	1626
2018	CR-03	48	22	13	9	4	4	0	73	14	23
2018	CR-04	39	30	17	8	6	1	0	69	14	707
2018	CR-05	38	31	17	8	5	1	0	70	13	843
2017	CR	39	32	14	8	5	0	0	72	14	1802
2017	CR-03	56	22	6	9	6	0	0	78	16	32
2017	CR-04	40	33	15	7	5	0	0	73	12	806
2017	CR-05	38	33	13	10	6	0	0	71	16	943
2014	CR	38	36	13	7	4	1	0	75	12	1772
2014	CR-03	53	33	8	1	1	2	1	89	3	83
2014	CR-04	39	35	12	8	5	1	1	75	13	880
2014	CR-05	37	38	14	7	4	0	0	75	11	790
2011	CR	36	34	16	9	5	1	0	70	14	2157
2011	CR-01	42	33	17	8	0	0	0	75	8	12
2011	CR-02	30	20	20	30	0	0	0	50	30	10
2011	CR-03	30	29	25	9	5	1	1	60	14	107
2011	CR-04	36	33	15	9	6	1	0	69	15	1218
2011	CR-05	37	36	15	7	4	1	0	74	12	798

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	31	13	9	5	0	0	74	13	1635
2019	CR-03	45	28	10	10	3	0	3	75	14	29
2019	CR-04	44	28	14	9	4	0	0	72	14	696
2019	CR-05	42	33	12	8	5	0	0	75	13	847
2018	CR	38	33	16	8	5	0	0	72	13	1609
2018	CR-03	43	30	9	9	4	4	0	77	14	23
2018	CR-04	37	34	16	8	5	0	0	71	13	700
2018	CR-05	38	33	16	8	5	0	0	71	13	833
2017	CR	40	34	13	9	4	0	0	74	13	1806
2017	CR-03	56	22	9	3	9	0	0	78	13	32
2017	CR-04	40	34	13	8	4	0	0	75	12	807
2017	CR-05	39	34	12	10	4	0	0	73	15	946
2014	CR	38	38	13	7	4	0	0	76	11	1772
2014	CR-03	49	36	10	1	1	1	1	88	2	83
2014	CR-04	39	35	12	9	4	0	0	75	13	879
2014	CR-05	36	41	13	7	3	0	0	77	10	791
2011	CR	36	37	14	9	5	0	0	73	14	2153
2011	CR-01	42	25	25	0	8	0	0	67	8	12
2011	CR-02	40	0	40	20	0	0	0	40	20	10
2011	CR-03	27	39	20	7	6	0	1	66	13	108
2011	CR-04	35	36	14	10	5	0	0	71	15	1216
2011	CR-05	37	39	12	8	4	0	0	76	12	796
2008	CR	37	39	12	8	5	0	0	76	13	1981
2008	CR-03	38	32	15	6	8	0	1	71	14	137
2008	CR-04	38	38	11	8	5	0	0	77	12	1495
2008	CR-05	30	42	13	8	6	1	0	72	14	335

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	23	15	9	7	3	1	67	17	1644
2019	CR-03	47	13	27	3	7	0	3	62	10	30
2019	CR-04	40	24	16	10	8	2	1	65	18	703
2019	CR-05	42	24	14	9	6	3	1	69	16	849
2018	CR	37	25	17	10	7	2	1	64	18	1624
2018	CR-03	43	17	13	4	9	9	4	70	15	23
2018	CR-04	36	24	18	11	9	2	0	62	20	707
2018	CR-05	38	26	17	10	7	2	1	66	17	841
2017	CR	40	24	16	9	7	4	0	67	17	1798
2017	CR-03	58	16	13	3	10	0	0	74	13	31
2017	CR-04	37	24	16	10	7	4	0	65	18	804
2017	CR-05	41	24	15	9	7	3	1	68	17	942
2014	CR	42	25	14	9	7	3	1	69	17	1773
2014	CR-03	43	25	13	6	8	2	1	71	15	83
2014	CR-04	41	25	14	9	7	3	1	69	17	880
2014	CR-05	42	25	14	10	6	3	0	69	17	791
2011	CR	38	25	14	11	9	3	0	65	20	2155
2011	CR-01	67	8	17	0	8	0	0	75	8	12
2011	CR-02	30	30	20	10	10	0	0	60	20	10
2011	CR-03	25	30	13	13	15	4	1	57	29	108
2011	CR-04	36	25	15	12	10	3	0	62	22	1216
2011	CR-05	42	24	14	10	6	4	0	70	16	797
2008	CR	35	27	14	11	8	5	1	65	20	1983
2008	CR-03	27	20	16	16	14	6	1	51	32	137
2008	CR-04	37	27	14	10	8	5	1	67	19	1497
2008	CR-05	32	28	15	12	7	4	0	64	20	335

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	23	20	6	5	1	8	66	12	1644
2019	CR-03	37	20	27	3	3	0	10	63	7	30
2019	CR-04	39	20	20	6	4	1	8	66	12	701
2019	CR-05	36	25	20	6	5	1	7	66	12	850

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	24	13	5	5	1	1	76	11	1641
2019	CR-03	50	23	17	7	0	0	3	76	7	30
2019	CR-04	53	24	11	4	5	2	1	80	9	699
2019	CR-05	48	25	14	6	6	1	1	74	12	849
2018	CR	46	27	12	7	6	2	1	75	13	1620
2018	CR-03	48	30	0	9	9	4	0	82	18	23
2018	CR-04	47	29	10	7	6	1	1	77	13	706
2018	CR-05	45	25	14	7	6	2	1	72	13	840
2017	CR	48	27	11	7	5	2	1	76	12	1808
2017	CR-03	53	31	6	3	6	0	0	84	9	32
2017	CR-04	50	25	11	7	4	2	0	77	11	808
2017	CR-05	45	29	11	7	6	2	1	76	14	947
2014	CR	46	30	11	6	4	2	1	78	11	1771
2014	CR-03	57	30	12	0	0	0	1	88	0	83
2014	CR-04	45	30	12	6	4	3	1	77	11	878
2014	CR-05	47	29	11	6	5	2	1	78	12	791
2011	CR	44	30	11	7	5	2	1	76	13	2162
2011	CR-01	42	50	8	0	0	0	0	92	0	12
2011	CR-02	60	20	10	0	0	0	10	89	0	10
2011	CR-03	35	37	14	7	7	1	0	73	13	107
2011	CR-04	45	29	11	7	6	3	1	76	13	1219
2011	CR-05	43	30	12	7	5	2	1	75	13	801
2008	CR	41	29	11	8	8	3	1	73	16	1982
2008	CR-03	37	26	19	4	8	5	1	67	12	137
2008	CR-04	42	29	10	9	8	3	0	73	17	1493
2008	CR-05	38	34	10	7	7	3	1	75	15	338

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	27	10	8	6	1	1	75	14	1628
2019	CR-03	47	27	17	7	3	0	0	73	10	30
2019	CR-04	49	25	12	7	4	1	1	76	12	696
2019	CR-05	46	28	9	8	7	0	1	75	16	839
2018	CR	41	30	12	10	5	1	1	72	16	1615
2018	CR-03	48	26	4	13	4	0	4	77	18	23
2018	CR-04	43	29	10	10	5	1	1	74	15	702
2018	CR-05	39	30	13	11	5	1	1	70	16	838
2017	CR	44	29	10	9	6	1	0	75	16	1807
2017	CR-03	53	28	6	9	3	0	0	81	13	32
2017	CR-04	44	30	11	8	6	1	0	75	14	807
2017	CR-05	44	28	9	10	7	1	1	73	18	947
2014	CR	43	31	12	7	6	1	1	75	13	1773
2014	CR-03	52	28	19	0	0	0	1	80	0	83
2014	CR-04	42	31	11	8	6	1	1	75	14	880
2014	CR-05	44	31	11	7	6	1	0	75	13	791
2011	CR	41	32	11	9	7	1	1	73	16	2155
2011	CR-01	42	50	8	0	0	0	0	92	0	12
2011	CR-02	60	10	10	10	0	0	10	78	11	10
2011	CR-03	38	32	13	7	6	2	1	72	14	108
2011	CR-04	40	32	12	9	7	1	1	72	16	1214
2011	CR-05	42	31	10	8	7	1	0	74	16	799
2008	CR	37	32	10	11	9	1	0	70	20	1981
2008	CR-03	31	36	13	10	8	1	0	68	19	137
2008	CR-04	37	32	10	11	9	1	0	70	20	1493
2008	CR-05	37	32	12	9	9	1	0	70	18	337

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	25	10	5	6	0	0	80	10	1645
2019	CR-03	67	10	10	7	3	0	3	79	10	30
2019	CR-04	55	27	9	4	5	0	0	82	9	701
2019	CR-05	54	25	10	5	6	0	0	79	11	851
2018	CR	48	26	12	6	6	0	1	76	12	1624
2018	CR-03	57	22	13	0	9	0	0	78	9	23
2018	CR-04	50	28	10	6	6	0	1	79	11	705
2018	CR-05	47	25	14	7	6	0	1	72	13	843
2017	CR	54	24	10	5	6	0	0	79	12	1805
2017	CR-03	63	19	6	6	6	0	0	81	13	32
2017	CR-04	54	25	10	5	6	0	0	79	11	807
2017	CR-05	54	24	10	5	7	0	0	78	12	945
2014	CR	54	25	9	6	5	0	0	80	11	1772
2014	CR-03	57	30	6	4	1	0	2	89	5	83
2014	CR-04	53	26	10	7	5	0	0	79	11	880
2014	CR-05	56	23	9	6	5	1	0	80	11	790

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	28	16	7	5	4	1	71	12	1642
2019	CR-03	33	27	20	7	3	7	3	67	11	30
2019	CR-04	42	29	13	6	5	4	0	75	12	700
2019	CR-05	37	27	19	7	5	4	1	68	12	849
2018	CR	33	32	17	8	5	4	1	68	14	1630
2018	CR-03	43	29	10	14	5	0	0	71	19	21
2018	CR-04	34	32	17	7	5	5	0	69	13	709
2018	CR-05	31	32	18	9	6	4	1	66	15	846
2017	CR	36	31	15	8	5	5	1	71	13	1805
2017	CR-03	41	19	16	9	3	9	3	68	14	32
2017	CR-04	37	31	14	8	4	6	1	73	12	808
2017	CR-05	35	31	15	8	6	4	1	69	15	944
2014	CR	32	33	17	8	4	5	1	70	13	1771
2014	CR-03	41	35	12	5	1	4	1	81	6	82
2014	CR-04	35	32	15	8	4	6	1	71	13	879
2014	CR-05	29	35	18	7	5	4	1	68	13	791
2011	CR	27	32	18	10	7	4	1	62	18	2155
2011	CR-01	25	33	33	0	0	8	0	64	0	12
2011	CR-02	50	20	10	10	10	0	0	70	20	10
2011	CR-03	24	30	27	8	6	5	1	57	14	106
2011	CR-04	27	32	18	10	8	5	1	62	19	1218
2011	CR-05	27	33	18	11	7	3	0	63	19	796

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	28	16	10	6	2	1	67	16	1638
2019	CR-03	40	27	13	3	7	7	3	74	11	30
2019	CR-04	40	28	14	11	5	2	0	69	16	697
2019	CR-05	34	28	19	9	7	2	1	64	16	848
2018	CR	31	31	18	11	8	2	1	63	19	1628
2018	CR-03	38	38	5	10	10	0	0	76	19	21
2018	CR-04	34	28	17	9	9	3	0	64	19	708
2018	CR-05	27	32	20	12	7	2	1	60	19	845
2017	CR	32	32	15	11	7	3	1	66	18	1804
2017	CR-03	41	25	13	9	6	6	0	70	17	32
2017	CR-04	34	30	16	11	5	3	1	67	17	806
2017	CR-05	30	33	15	11	8	2	1	65	20	945
2014	CR	29	33	17	12	6	2	1	64	19	1770
2014	CR-03	45	38	6	5	2	2	1	86	8	82
2014	CR-04	31	32	17	10	7	2	0	65	18	879
2014	CR-05	26	34	16	14	7	2	1	62	21	790
2011	CR	27	32	17	12	9	3	0	61	21	2151
2011	CR-01	25	33	25	8	8	0	0	58	17	12
2011	CR-02	40	0	40	0	20	0	0	40	20	10
2011	CR-03	23	37	19	7	9	5	0	64	17	107
2011	CR-04	27	32	17	12	9	3	0	61	21	1211
2011	CR-05	27	32	16	14	8	3	0	61	23	798
2008	CR	29	35	14	10	9	3	0	66	19	1983
2008	CR-03	25	39	17	4	9	4	1	68	14	137
2008	CR-04	31	34	13	10	8	3	0	67	19	1494
2008	CR-05	22	37	15	13	10	3	0	61	23	338

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	28	18	12	7	4	1	61	20	1636
2019	CR-03	37	23	17	0	7	10	7	72	8	30
2019	CR-04	33	27	17	12	6	4	0	63	19	698
2019	CR-05	27	30	18	13	8	3	1	59	22	845
2018	CR	25	29	21	12	8	5	1	57	21	1623
2018	CR-03	29	48	10	10	5	0	0	76	14	21
2018	CR-04	27	29	20	12	8	5	0	58	21	708
2018	CR-05	22	30	23	13	8	4	1	54	22	840
2017	CR	25	30	19	13	8	5	1	58	21	1797
2017	CR-03	38	25	16	6	9	6	0	67	17	32
2017	CR-04	25	29	20	12	6	6	1	59	20	802
2017	CR-05	24	30	19	14	9	4	1	57	23	942
2014	CR	23	29	19	16	7	5	1	55	25	1771
2014	CR-03	30	32	15	11	2	9	1	69	15	82
2014	CR-04	24	27	19	15	8	6	1	55	24	880
2014	CR-05	21	30	19	17	7	4	1	54	26	790
2011	CR	19	34	19	15	8	5	0	55	24	2154
2011	CR-01	33	42	17	0	8	0	0	75	8	12
2011	CR-02	20	20	20	30	10	0	0	40	40	10
2011	CR-03	12	42	22	9	8	6	1	57	19	108
2011	CR-04	18	33	20	15	8	5	0	54	24	1215
2011	CR-05	20	34	18	16	9	4	0	56	26	797
2008	CR	19	33	17	16	8	6	0	56	26	1981
2008	CR-03	18	36	20	10	7	7	1	60	18	137
2008	CR-04	20	33	16	17	8	6	0	57	27	1492
2008	CR-05	13	36	20	17	9	4	0	51	28	338

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	28	17	16	10	3	1	56	27	1640
2019	CR-03	33	27	20	0	10	7	3	67	11	30
2019	CR-04	28	26	16	16	10	3	0	56	27	697
2019	CR-05	24	30	17	16	10	2	1	56	27	850
2018	CR	21	29	18	16	11	3	1	53	28	1621
2018	CR-03	29	24	19	24	5	0	0	52	29	21
2018	CR-04	23	29	16	16	11	4	0	54	29	704
2018	CR-05	20	29	19	16	11	3	1	51	29	842
2017	CR	23	28	18	17	10	4	0	54	28	1805
2017	CR-03	34	31	9	13	6	6	0	70	20	32
2017	CR-04	25	26	19	16	9	4	0	54	26	806
2017	CR-05	22	30	17	18	10	3	1	54	29	946
2014	CR	21	31	16	18	10	3	1	54	29	1770
2014	CR-03	33	34	11	13	2	5	1	71	17	82
2014	CR-04	22	30	16	18	10	3	0	54	29	880
2014	CR-05	20	32	17	19	10	2	1	53	30	789
2011	CR	17	35	17	17	10	3	0	54	28	2154
2011	CR-01	8	50	17	25	0	0	0	58	25	12
2011	CR-02	10	30	20	30	10	0	0	40	40	10
2011	CR-03	17	32	18	19	8	6	0	52	29	108
2011	CR-04	16	35	19	16	10	4	0	53	27	1213
2011	CR-05	19	35	14	19	11	2	0	55	30	799
2008	CR	21	37	13	18	9	2	0	59	27	1982
2008	CR-03	14	41	16	19	9	1	0	56	28	137
2008	CR-04	22	36	13	18	8	2	0	60	27	1493
2008	CR-05	16	36	16	22	9	1	0	53	31	338

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	33	14	10	8	0	0	67	19	1641
2019	CR-03	47	17	10	13	13	0	0	63	27	30
2019	CR-04	35	31	14	11	8	0	0	66	19	698
2019	CR-05	32	35	14	10	9	0	0	67	19	851
2018	CR	30	34	16	11	9	0	0	64	20	1625
2018	CR-03	30	52	4	4	9	0	0	83	13	23
2018	CR-04	32	35	13	12	8	0	0	67	20	703
2018	CR-05	29	33	18	11	10	0	0	61	21	845
2017	CR	32	33	13	12	8	0	0	66	20	1805
2017	CR-03	38	34	13	9	6	0	0	72	16	32
2017	CR-04	30	35	14	13	7	0	1	66	20	807
2017	CR-05	34	32	13	11	9	0	0	67	21	945
2014	CR	29	38	13	13	7	0	0	68	20	1771
2014	CR-03	31	47	13	6	2	0	0	78	8	83
2014	CR-04	31	36	13	12	7	0	0	68	19	879
2014	CR-05	28	39	12	14	7	0	0	67	21	790
2011	CR	28	39	13	12	7	0	0	68	19	2158
2011	CR-01	17	67	0	17	0	0	0	83	17	12
2011	CR-02	40	30	0	30	0	0	0	70	30	10
2011	CR-03	20	38	14	18	10	0	0	58	28	108
2011	CR-04	29	38	14	11	7	1	0	68	18	1217
2011	CR-05	28	41	13	11	7	0	0	69	18	798

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	39	11	8	3	0	0	78	11	1634
2019	CR-03	45	31	7	14	0	0	3	79	14	29
2019	CR-04	39	38	12	8	3	0	0	77	11	698
2019	CR-05	37	41	10	9	3	0	0	78	11	844
2018	CR	33	41	14	9	4	0	0	74	12	1626
2018	CR-03	32	50	9	0	9	0	0	82	9	22
2018	CR-04	35	38	14	10	3	0	0	73	13	706
2018	CR-05	31	42	13	9	4	0	0	74	13	844
2017	CR	36	40	11	9	3	0	0	76	13	1806
2017	CR-03	59	28	6	3	0	3	0	90	3	32
2017	CR-04	34	41	13	10	3	0	0	75	12	807
2017	CR-05	37	40	10	10	4	0	0	77	14	946

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	28	14	8	6	0	1	72	14	1642
2019	CR-03	43	23	17	10	3	0	3	69	14	30
2019	CR-04	45	28	14	7	5	0	1	74	12	700
2019	CR-05	42	28	14	8	7	1	1	71	15	849
2018	CR	39	31	13	10	5	0	1	71	16	1621
2018	CR-03	45	27	9	14	5	0	0	73	18	22
2018	CR-04	41	31	11	10	6	0	1	73	16	703
2018	CR-05	38	31	14	10	6	0	0	69	16	843
2017	CR	41	32	11	9	6	1	1	74	15	1804
2017	CR-03	56	19	9	13	3	0	0	75	16	32
2017	CR-04	40	34	12	9	4	1	1	75	13	804
2017	CR-05	41	31	11	9	7	1	1	73	16	947
2014	CR	42	32	10	8	6	1	1	76	14	1772
2014	CR-03	49	35	10	4	0	1	1	86	4	83
2014	CR-04	41	32	11	9	6	1	1	74	15	880
2014	CR-05	44	32	9	7	6	1	0	77	14	790
2011	CR	38	34	12	8	6	1	1	73	14	2161
2011	CR-01	58	25	8	0	8	0	0	83	8	12
2011	CR-02	20	50	10	10	0	0	10	78	11	10
2011	CR-03	32	36	18	7	7	0	0	67	15	107
2011	CR-04	37	34	12	8	6	1	1	73	14	1219
2011	CR-05	40	34	12	9	5	1	0	74	13	800
2008	CR	35	33	12	9	9	1	0	69	19	1983
2008	CR-03	36	34	12	7	9	1	0	72	16	137
2008	CR-04	35	33	12	9	9	1	0	69	19	1494
2008	CR-05	35	33	13	9	10	0	0	68	19	338

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	39	11	13	5	0	0	72	18	1637
2019	CR-03	47	30	13	3	7	0	0	77	10	30
2019	CR-04	35	35	11	14	5	0	0	70	19	697
2019	CR-05	28	44	10	13	4	0	0	73	17	848
2018	CR	26	46	8	14	5	0	1	72	19	1635
2018	CR-03	43	30	4	13	4	4	0	77	18	23
2018	CR-04	31	42	8	14	4	0	1	74	19	709
2018	CR-05	21	50	9	14	6	0	1	71	20	849
2017	CR	31	37	9	16	6	0	0	68	23	1807
2017	CR-03	47	31	3	16	3	0	0	78	19	32
2017	CR-04	33	35	10	15	6	0	0	69	21	806
2017	CR-05	28	38	9	17	7	0	0	66	25	948
2014	CR	30	41	9	13	6	0	0	71	19	1772
2014	CR-03	47	42	7	4	0	0	0	89	4	83
2014	CR-04	31	37	10	15	6	0	0	69	21	880
2014	CR-05	28	44	8	13	6	0	0	73	19	791
2011	CR	30	40	10	13	6	0	0	70	19	2151
2011	CR-01	42	50	8	0	0	0	0	92	0	12
2011	CR-02	30	30	0	30	0	0	10	67	33	10
2011	CR-03	30	39	14	12	5	1	0	69	17	108
2011	CR-04	29	39	11	14	7	0	0	68	21	1215
2011	CR-05	31	43	9	12	5	0	0	74	17	793
2008	CR	26	42	10	14	6	0	0	69	21	1985
2008	CR-03	26	47	10	11	4	1	1	74	16	137
2008	CR-04	27	41	10	14	6	0	0	69	21	1497
2008	CR-05	21	45	11	15	7	0	0	67	22	337

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	30	17	13	9	3	1	61	22	1639
2019	CR-03	40	20	20	7	7	3	3	64	14	30
2019	CR-04	32	29	17	11	9	3	1	62	21	701
2019	CR-05	27	31	16	14	9	3	1	60	23	845
2018	CR	25	30	20	12	10	2	1	57	22	1620
2018	CR-03	27	32	14	14	5	9	0	65	20	22
2018	CR-04	26	30	17	13	11	3	1	58	24	707
2018	CR-05	24	31	21	11	10	2	1	56	22	837
2017	CR	29	32	15	11	9	3	1	64	20	1802
2017	CR-03	38	28	19	3	9	3	0	68	13	32
2017	CR-04	29	32	14	12	8	4	1	64	21	804
2017	CR-05	29	33	15	10	9	2	1	64	20	945
2014	CR	27	32	14	13	10	3	1	61	24	1772
2014	CR-03	29	40	8	11	6	5	1	73	18	83
2014	CR-04	27	30	13	15	11	3	1	59	27	880
2014	CR-05	27	33	15	12	9	2	2	63	21	790
2011	CR	26	32	15	13	11	2	1	59	25	2155
2011	CR-01	25	50	17	8	0	0	0	75	8	12
2011	CR-02	30	30	0	30	0	0	10	67	33	10
2011	CR-03	15	36	14	16	18	2	0	52	34	108
2011	CR-04	25	32	15	13	12	2	0	58	26	1214
2011	CR-05	28	32	16	13	9	2	1	62	22	798
2008	CR	20	34	16	15	12	3	0	56	27	1982
2008	CR-03	19	30	22	12	9	7	1	53	23	137
2008	CR-04	20	35	16	14	12	3	0	57	27	1494
2008	CR-05	19	34	16	17	14	1	0	53	31	337

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	18	20	16	18	20	2	6	41	41	1643
2019	CR-03	27	23	23	13	10	0	3	52	24	30
2019	CR-04	20	21	16	15	21	2	4	44	39	702
2019	CR-05	15	19	16	20	19	2	8	38	44	848
2018	CR	15	20	19	17	22	3	5	37	42	1632
2018	CR-03	22	17	26	9	13	9	4	45	25	23
2018	CR-04	16	22	19	16	22	2	3	40	40	710
2018	CR-05	12	19	20	19	22	3	6	34	44	846
2017	CR	17	22	15	17	20	3	5	43	40	1805
2017	CR-03	22	31	9	13	9	6	9	63	26	32
2017	CR-04	18	24	14	18	20	3	4	45	40	806
2017	CR-05	16	21	17	16	20	4	7	41	40	946
2014	CR	14	21	17	17	23	3	5	38	44	1772
2014	CR-03	24	22	19	14	10	8	2	51	27	83
2014	CR-04	16	21	15	17	25	2	3	39	45	880
2014	CR-05	11	21	18	17	23	3	7	36	44	790
2011	CR	12	22	16	18	26	2	4	36	48	2155
2011	CR-01	8	8	42	8	8	8	17	22	22	12
2011	CR-02	10	30	0	20	30	0	10	44	56	10
2011	CR-03	19	20	12	14	31	2	2	40	47	108
2011	CR-04	12	23	14	19	28	2	4	36	49	1216
2011	CR-05	11	20	18	18	24	4	6	34	46	796
2008	CR	11	25	14	18	26	2	3	39	47	1974
2008	CR-03	14	25	18	16	21	4	1	41	40	136
2008	CR-04	12	27	14	17	25	2	3	41	45	1489
2008	CR-05	9	21	12	19	34	1	3	31	56	335

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	22	9	4	3	1	4	83	7	1636
2019	CR-03	50	33	7	3	0	0	7	89	4	30
2019	CR-04	57	22	9	5	3	1	4	83	8	698
2019	CR-05	57	22	9	4	3	1	4	83	7	845

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	6	3	2	3	3	20	88	8	1633
2019	CR-03	60	13	3	0	0	0	23	96	0	30
2019	CR-04	61	6	4	4	3	4	18	86	8	698
2019	CR-05	61	6	3	2	4	2	22	89	7	842

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	23	17	7	4	2	4	71	12	1631
2019	CR-03	50	7	13	7	3	7	13	71	13	30
2019	CR-04	43	22	17	8	4	2	4	69	13	695
2019	CR-05	43	25	17	5	5	2	4	71	11	844

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	22	15	9	5	3	5	68	15	1627
2019	CR-03	40	20	10	3	3	7	17	78	9	30
2019	CR-04	41	21	15	11	5	3	4	67	17	693
2019	CR-05	41	23	16	8	5	3	5	69	14	841

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	17	15	12	12	3	5	57	27	1639
2019	CR-03	33	17	20	7	3	3	17	63	13	30
2019	CR-04	38	17	15	10	11	4	5	61	23	698
2019	CR-05	31	17	15	15	14	3	5	52	31	848

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	18	10	3	2	3	6	83	6	1636
2019	CR-03	45	17	14	3	0	7	14	78	4	29
2019	CR-04	55	19	12	3	3	3	5	81	6	696
2019	CR-05	60	17	8	4	2	3	7	85	6	848

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	73	9	5	2	3	3	4	89	5	1634
2019	CR-03	59	17	10	0	0	3	10	88	0	29
2019	CR-04	73	10	5	3	2	4	4	90	5	694
2019	CR-05	73	9	5	2	3	3	4	89	5	848

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	73	8	4	2	2	2	8	92	4	1636
2019	CR-03	55	14	7	3	0	3	17	87	4	29
2019	CR-04	74	9	4	2	1	3	7	92	4	699
2019	CR-05	74	8	3	2	2	2	9	92	5	845

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	37	14	9	7	0	0	70	16	1634
2019	CR-03	43	32	11	4	11	0	0	75	14	28
2019	CR-04	34	36	16	8	6	0	0	70	14	696
2019	CR-05	31	37	12	9	9	0	1	69	18	847
2018	CR	28	37	15	12	7	0	1	65	20	1624
2018	CR-03	26	48	4	13	9	0	0	74	22	23
2018	CR-04	29	35	16	12	7	0	1	65	19	703
2018	CR-05	27	37	13	13	8	1	0	65	22	845
2017	CR	32	38	12	11	6	0	1	71	17	1793
2017	CR-03	44	28	3	13	13	0	0	72	25	32
2017	CR-04	31	39	14	10	5	0	1	71	15	801
2017	CR-05	33	37	10	12	7	0	0	71	19	939
2014	CR	25	43	13	11	7	1	0	69	18	1772
2014	CR-03	25	42	22	5	4	1	1	69	9	83
2014	CR-04	26	41	13	11	7	1	1	68	19	880
2014	CR-05	25	45	12	11	7	1	0	70	18	790
2011	CR	33	38	12	10	6	1	1	72	17	2160
2011	CR-01	8	67	25	0	0	0	0	75	0	12
2011	CR-02	30	40	10	10	10	0	0	70	20	10
2011	CR-03	22	32	19	12	11	4	0	56	24	107
2011	CR-04	32	39	12	9	7	0	1	72	16	1218
2011	CR-05	36	37	10	12	5	0	0	73	17	800

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	31	16	8	6	0	0	70	14	1643
2019	CR-03	53	27	7	0	7	3	3	86	7	30
2019	CR-04	39	31	18	7	5	0	0	70	12	700
2019	CR-05	36	33	15	9	6	0	0	70	15	850
2018	CR	34	32	17	10	6	0	1	66	17	1611
2018	CR-03	23	45	14	9	9	0	0	68	18	22
2018	CR-04	34	31	17	11	6	0	1	66	17	700
2018	CR-05	34	31	18	9	7	0	0	66	16	837
2017	CR	37	34	14	8	6	0	1	72	14	1801
2017	CR-03	44	22	9	13	13	0	0	66	25	32
2017	CR-04	37	35	14	8	5	0	1	73	13	805
2017	CR-05	37	33	14	9	6	0	1	70	15	943
2014	CR	34	38	14	8	5	0	0	72	14	1771
2014	CR-03	24	43	18	11	1	1	1	69	12	83
2014	CR-04	35	36	14	9	5	0	0	72	14	879
2014	CR-05	35	39	13	8	5	0	0	74	13	790

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	36	12	7	4	0	0	78	10	1612
2019	CR-03	48	28	17	0	7	0	0	76	7	29
2019	CR-04	43	35	13	6	3	0	0	78	9	692
2019	CR-05	40	38	10	8	4	0	0	78	12	829
2018	CR	36	35	16	7	5	0	0	72	12	1631
2018	CR-03	35	43	13	0	9	0	0	78	9	23
2018	CR-04	37	37	15	6	4	0	1	75	11	709
2018	CR-05	35	33	16	8	6	0	0	69	14	845
2017	CR	40	34	13	8	5	0	0	74	13	1799
2017	CR-03	53	22	6	9	6	3	0	77	16	32
2017	CR-04	39	34	15	6	4	0	0	74	11	803
2017	CR-05	40	34	11	10	5	0	0	74	15	943
2014	CR	37	37	13	8	4	0	0	75	12	1772
2014	CR-03	42	40	16	1	1	0	0	82	2	83
2014	CR-04	37	36	13	9	4	1	0	74	13	880
2014	CR-05	37	39	12	7	4	0	0	76	11	790
2011	CR	44	36	11	6	3	1	0	81	8	2155
2011	CR-01	42	33	8	17	0	0	0	75	17	12
2011	CR-02	40	30	10	10	0	0	10	78	11	10
2011	CR-03	41	34	17	4	3	1	1	76	7	107
2011	CR-04	43	37	11	6	2	1	0	80	8	1215
2011	CR-05	45	36	9	6	3	1	0	82	9	799

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	40	16	9	5	4	1	68	15	1638
2019	CR-03	23	40	20	7	7	0	3	66	14	30
2019	CR-04	27	39	17	9	4	3	1	68	14	698
2019	CR-05	25	40	15	10	5	4	1	69	16	848
2018	CR	21	36	23	9	7	3	1	59	17	1624
2018	CR-03	30	30	17	9	4	9	0	67	14	23
2018	CR-04	21	35	23	10	7	4	1	58	18	707
2018	CR-05	21	37	23	9	7	3	0	59	17	842
2017	CR	25	37	18	9	6	4	1	65	16	1800
2017	CR-03	47	19	16	6	6	3	3	70	13	32
2017	CR-04	23	40	19	7	5	5	1	66	14	804
2017	CR-05	25	36	18	10	7	3	0	64	18	943

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	54	28	9	6	3	0	82	10	1639
2019	CR-03	53	17	10	17	3	0	70	20	30
2019	CR-04	56	27	8	6	3	1	83	9	699
2019	CR-05	52	29	9	6	4	0	81	10	847
2018	CR	51	29	10	6	3	1	81	9	1629
2018	CR-03	26	39	13	9	9	4	68	18	23
2018	CR-04	53	29	8	5	3	1	83	9	705
2018	CR-05	49	30	11	7	2	1	79	9	847
2017	CR	50	31	8	7	3	0	82	10	1804
2017	CR-03	59	22	6	13	0	0	81	13	32
2017	CR-04	52	30	9	5	3	1	83	8	807
2017	CR-05	49	32	7	8	4	0	81	12	944
2014	CR	49	32	10	6	3	0	81	9	1770
2014	CR-03	43	40	12	4	1	0	83	5	83
2014	CR-04	51	31	9	6	3	1	82	8	879
2014	CR-05	47	32	10	6	4	0	80	10	789
2011	CR	49	32	9	6	4	1	81	10	2156
2011	CR-01	25	50	0	8	17	0	75	25	12
2011	CR-02	50	30	20	0	0	0	80	0	10
2011	CR-03	39	26	19	9	7	0	65	16	106
2011	CR-04	50	31	9	6	3	1	82	9	1215
2011	CR-05	48	33	9	7	4	0	81	10	800

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	28	15	8	4	0	0	73	12	1633
2019	CR-03	57	32	7	4	0	0	0	89	4	28
2019	CR-04	53	27	12	5	2	0	1	81	7	697
2019	CR-05	38	28	18	10	6	0	0	66	16	845
2018	CR	42	28	16	8	5	0	1	71	13	1633
2018	CR-03	65	17	13	4	0	0	0	83	4	23
2018	CR-04	50	28	13	4	4	0	1	79	8	708
2018	CR-05	35	30	18	10	6	0	0	65	17	848
2017	CR	39	32	15	7	5	0	2	72	12	1808
2017	CR-03	75	9	6	6	0	0	3	87	6	32
2017	CR-04	45	34	12	4	2	0	2	81	7	807
2017	CR-05	32	31	19	10	7	0	1	64	18	948
2014	CR	33	32	17	8	7	0	1	66	16	1772
2014	CR-03	57	30	12	0	1	0	0	87	1	83
2014	CR-04	39	34	15	7	5	0	2	74	11	880
2014	CR-05	25	30	21	11	11	0	1	56	23	790
2011	CR	34	30	18	9	6	0	1	66	16	2154
2011	CR-01	25	17	25	17	8	0	8	45	27	12
2011	CR-02	20	40	20	0	0	0	20	75	0	10
2011	CR-03	50	32	8	4	2	1	3	86	6	108
2011	CR-04	40	31	16	7	4	0	1	72	11	1216
2011	CR-05	24	29	22	13	11	0	1	54	24	795
2008	CR	30	27	20	11	10	0	1	58	21	1979
2008	CR-03	52	29	12	4	1	0	1	82	6	137
2008	CR-04	31	29	19	10	9	0	1	60	20	1492
2008	CR-05	19	21	26	15	18	0	1	40	33	337

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	62	18	6	3	5	2	4	85	9	1634
2019	CR-03	67	20	10	3	0	0	0	87	3	30
2019	CR-04	63	18	7	3	4	1	4	85	8	696
2019	CR-05	60	19	6	3	6	2	4	84	10	846
2017	CR	58	19	7	4	5	3	4	83	10	1804
2017	CR-03	75	9	3	0	3	0	9	93	3	32
2017	CR-04	64	17	5	4	4	3	3	86	8	806
2017	CR-05	53	21	8	4	7	2	5	80	12	945
2014	CR	57	21	7	4	4	2	4	83	9	1773
2014	CR-03	51	23	11	4	1	2	8	82	5	83
2014	CR-04	58	21	7	4	5	1	4	84	9	880
2014	CR-05	57	20	8	4	5	3	4	82	9	791
2011	CR	51	23	8	6	7	2	4	78	14	2161
2011	CR-01	33	33	8	17	8	0	0	67	25	12
2011	CR-02	50	10	10	0	10	0	20	75	13	10
2011	CR-03	41	26	7	5	9	3	9	76	16	108
2011	CR-04	53	22	8	6	6	2	3	79	13	1218
2011	CR-05	50	23	8	7	8	2	3	76	15	800

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	29	35	36	1647
2019	CR-03	17	48	34	29
2019	CR-04	33	29	38	703
2019	CR-05	27	38	35	852
2018	CR	28	36	36	1634
2018	CR-03	30	43	26	23
2018	CR-04	33	30	37	711
2018	CR-05	25	40	35	846
2017	CR	25	38	37	1808
2017	CR-03	22	56	22	32
2017	CR-04	31	31	38	808
2017	CR-05	21	43	37	947
2014	CR	25	40	36	1773
2014	CR-03	16	46	39	83
2014	CR-04	29	33	38	880
2014	CR-05	21	47	32	791
2011	CR	28	38	34	2159
2011	CR-01	17	50	33	12
2011	CR-02	10	50	40	10
2011	CR-03	32	34	33	108
2011	CR-04	33	32	35	1218
2011	CR-05	20	48	32	798

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	22	36	23	6	6	7	482
2019	CR-04	15	35	30	7	9	5	233
2019	CR-05	29	37	15	5	4	9	227
2018	CR	22	35	26	7	3	7	463
2018	CR-04	16	39	29	6	2	7	234
2018	CR-05	29	31	23	8	3	8	213
2017	CR	21	36	23	6	7	8	454
2017	CR-04	17	36	26	6	7	8	248
2017	CR-05	26	36	18	6	6	8	193
2014	CR	24	37	22	7	9999	10	438
2014	CR-03	15	38	38	0	9999	8	13
2014	CR-04	19	40	24	8	9999	9	255
2014	CR-05	31	32	20	5	9999	11	166
2011	CR	16	37	30	5	9999	12	603
2011	CR-03	9	29	31	9	9999	23	35
2011	CR-04	12	40	33	4	9999	11	402
2011	CR-05	27	32	24	6	9999	11	157

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	35	8	3	2	0	86	5	1638
2019	CR-03	62	24	3	7	0	3	89	7	29
2019	CR-04	50	34	9	4	2	0	85	6	699
2019	CR-05	52	36	7	3	2	0	87	5	847
2018	CR	49	38	8	3	2	0	88	4	1634
2018	CR-03	48	39	4	4	4	0	87	9	23
2018	CR-04	48	38	8	3	2	0	87	5	709
2018	CR-05	50	38	8	2	1	0	89	4	848
2017	CR	50	36	8	4	2	0	86	6	1803
2017	CR-03	50	34	6	3	6	0	84	9	32
2017	CR-04	48	36	11	4	1	0	84	5	807
2017	CR-05	51	36	6	4	2	0	88	6	944
2014	CR	46	40	9	3	2	0	86	5	1772
2014	CR-03	51	42	5	0	1	1	94	1	83
2014	CR-04	46	38	10	3	2	0	84	5	879
2014	CR-05	46	41	7	3	2	0	87	5	791
2011	CR	46	40	8	3	2	1	88	5	2159
2011	CR-01	58	42	0	0	0	0	100	0	12
2011	CR-02	50	40	10	0	0	0	90	0	10
2011	CR-03	46	32	16	0	3	3	81	3	108
2011	CR-04	44	42	8	3	2	1	86	5	1217
2011	CR-05	50	40	5	3	1	1	91	4	799
2008	CR	51	36	7	3	2	0	88	6	1980
2008	CR-03	49	38	7	4	1	1	88	4	137
2008	CR-04	51	36	7	3	2	0	88	5	1492
2008	CR-05	51	36	6	4	3	0	88	6	337

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	38	18	7	4	2	0	71	10	1645
2019	CR-03	33	33	23	0	3	3	3	71	4	30
2019	CR-04	34	34	20	7	3	2	0	69	11	701
2019	CR-05	30	42	17	6	4	1	0	73	10	851
2018	CR	26	41	19	8	4	2	0	68	13	1629
2018	CR-03	36	18	18	18	5	5	0	57	24	22
2018	CR-04	26	40	18	8	5	2	0	68	13	709
2018	CR-05	24	43	19	8	4	1	0	69	12	845
2017	CR	31	39	17	7	4	2	0	71	11	1799
2017	CR-03	32	48	13	0	6	0	0	81	6	31
2017	CR-04	33	37	18	8	3	2	0	71	11	803
2017	CR-05	29	40	18	7	4	2	0	70	12	944
2014	CR	33	36	17	7	4	2	0	71	12	1773
2014	CR-03	40	37	17	2	0	2	1	80	3	83
2014	CR-04	34	36	16	8	4	2	0	72	12	880
2014	CR-05	32	36	18	7	4	2	1	70	12	791
2011	CR	28	40	18	9	4	2	0	69	13	2153
2011	CR-01	17	50	25	8	0	0	0	67	8	12
2011	CR-02	10	50	20	20	0	0	0	60	20	10
2011	CR-03	29	33	23	7	2	5	1	66	10	108
2011	CR-04	28	40	18	9	4	1	0	69	13	1215
2011	CR-05	28	41	18	8	3	2	0	70	12	795

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	20	31	23	15	1	2	38	29	1630
2019	CR-03	3	17	31	17	28	3	0	46	21	29
2019	CR-04	6	18	29	25	18	1	2	45	25	695
2019	CR-05	10	23	32	21	12	0	1	34	34	843
2018	CR	8	21	32	23	14	1	2	37	30	1624
2018	CR-03	0	13	39	30	17	0	0	48	13	23
2018	CR-04	7	17	32	25	16	2	3	42	25	707
2018	CR-05	10	24	32	21	12	0	1	33	34	840
2017	CR	8	20	30	22	15	1	4	39	29	1786
2017	CR-03	0	6	25	28	31	0	9	66	7	32
2017	CR-04	5	18	32	21	18	1	5	41	25	801
2017	CR-05	11	21	29	22	12	1	4	36	34	935
2014	CR	10	22	35	19	10	1	3	31	32	1770
2014	CR-03	5	12	37	28	16	1	1	44	17	83
2014	CR-04	8	20	34	22	11	1	4	35	29	879
2014	CR-05	12	24	37	16	8	1	3	25	37	790
2011	CR	9	20	32	21	13	1	4	35	31	2151
2011	CR-01	18	18	27	27	9	0	0	36	36	11
2011	CR-02	0	20	50	20	0	0	10	22	22	10
2011	CR-03	8	17	32	24	10	3	6	37	27	108
2011	CR-04	8	19	31	22	14	1	4	39	28	1212
2011	CR-05	11	23	34	18	10	1	3	30	36	797
2008	CR	10	24	32	21	10	0	2	32	35	1980
2008	CR-03	5	12	38	25	16	0	4	42	18	137
2008	CR-04	9	23	32	22	10	1	3	34	34	1493
2008	CR-05	15	30	34	14	6	0	1	20	46	336

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	14	25	26	22	2	3	50	23	1624
2019	CR-03	4	4	25	29	29	7	4	64	8	28
2019	CR-04	6	16	24	26	24	2	2	52	22	691
2019	CR-05	10	13	26	26	20	2	3	48	24	842
2018	CR	9	15	27	25	19	2	2	47	25	1619
2018	CR-03	4	9	17	43	22	4	0	68	14	23
2018	CR-04	8	14	25	26	21	3	3	49	24	704
2018	CR-05	10	16	29	25	18	2	2	44	26	838
2017	CR	7	15	24	23	23	3	5	49	25	1787
2017	CR-03	6	10	10	35	32	0	6	72	17	31
2017	CR-04	7	14	24	22	25	3	5	51	23	800
2017	CR-05	8	17	25	22	21	3	5	46	27	937
2014	CR	7	16	28	25	17	2	5	45	25	1768
2014	CR-03	4	8	23	33	19	8	5	60	14	83
2014	CR-04	8	16	27	24	17	2	5	45	26	878
2014	CR-05	7	16	31	26	16	1	4	44	24	789
2011	CR	7	12	25	26	22	3	6	52	20	2145
2011	CR-01	0	18	36	18	18	0	9	40	20	11
2011	CR-02	10	20	30	10	20	0	10	33	33	10
2011	CR-03	6	18	27	26	16	3	5	45	25	107
2011	CR-04	7	11	24	25	23	3	6	54	20	1210
2011	CR-05	6	12	26	26	22	2	5	51	20	794
2008	CR	7	16	27	24	19	3	4	46	24	1976
2008	CR-03	6	12	28	20	25	5	5	50	20	137
2008	CR-04	7	15	26	25	20	3	4	48	24	1490
2008	CR-05	6	19	34	24	13	1	4	38	26	335

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	14	26	24	20	2	4	48	24	1628
2019	CR-03	3	0	24	28	31	7	7	68	4	29
2019	CR-04	11	14	24	23	22	2	3	48	27	693
2019	CR-05	7	15	28	24	19	2	4	47	23	843
2018	CR	8	16	27	25	17	3	4	45	26	1622
2018	CR-03	0	13	9	39	30	9	0	76	14	23
2018	CR-04	10	17	25	23	18	3	4	45	28	706
2018	CR-05	7	15	30	25	16	3	4	44	24	839
2017	CR	7	14	26	23	19	2	7	47	24	1786
2017	CR-03	6	6	10	26	42	0	10	75	14	31
2017	CR-04	8	15	27	20	20	3	7	44	26	801
2017	CR-05	7	14	26	26	18	1	8	48	23	936
2014	CR	10	18	28	23	15	3	5	40	30	1769
2014	CR-03	2	7	24	28	21	10	7	59	12	82
2014	CR-04	11	18	26	22	14	3	5	39	32	879
2014	CR-05	9	18	29	24	15	2	4	40	28	790
2011	CR	9	13	27	24	17	3	6	45	25	2141
2011	CR-01	9	27	9	36	9	0	9	50	40	11
2011	CR-02	0	20	40	10	10	0	20	25	25	10
2011	CR-03	7	7	35	19	20	6	7	44	16	107
2011	CR-04	11	14	26	23	18	3	5	44	27	1207
2011	CR-05	8	12	28	27	15	2	7	47	23	793
2008	CR	9	17	30	22	15	3	5	40	28	1976
2008	CR-03	4	13	21	26	21	5	10	55	20	136
2008	CR-04	9	16	29	23	15	2	5	41	28	1490
2008	CR-05	10	20	36	18	8	4	4	28	33	336

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	2	7	22	36	29	1	2	67	9	1624
2019	CR-03	0	3	17	45	31	3	0	79	4	29
2019	CR-04	2	5	17	38	34	1	2	75	7	693
2019	CR-05	3	8	26	33	27	1	2	62	11	839
2018	CR	2	7	25	36	25	1	3	64	10	1607
2018	CR-03	0	4	22	30	35	9	0	71	5	23
2018	CR-04	3	6	20	36	30	2	4	70	9	699
2018	CR-05	1	8	30	36	21	1	3	59	10	832
2017	CR	2	6	24	34	27	1	6	65	9	1775
2017	CR-03	0	3	10	39	32	3	13	85	4	31
2017	CR-04	2	5	21	34	30	2	7	70	7	797
2017	CR-05	3	7	27	33	23	1	5	60	11	929
2014	CR	4	7	27	35	22	1	4	60	12	1754
2014	CR-03	2	6	18	33	29	4	8	70	10	83
2014	CR-04	4	7	23	36	24	1	5	63	12	871
2014	CR-05	4	8	31	35	19	0	3	56	13	783
2011	CR	4	8	25	34	23	1	5	61	13	2142
2011	CR-01	9	9	45	9	18	0	9	30	20	11
2011	CR-02	0	10	20	20	30	0	20	63	13	10
2011	CR-03	3	6	25	33	21	4	8	62	9	108
2011	CR-04	4	7	23	33	26	1	6	63	12	1204
2011	CR-05	4	9	27	35	18	1	4	57	14	796
2008	CR	4	9	27	32	22	1	5	57	14	1979
2008	CR-03	1	5	19	31	31	2	10	72	7	137
2008	CR-04	4	8	26	33	23	1	5	60	13	1492
2008	CR-05	3	16	38	27	10	1	4	39	21	336

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	13	17	23	21	22	1	3	45	31	1630
2019	CR-03	7	14	28	21	28	0	3	50	21	29
2019	CR-04	11	13	22	24	26	1	2	52	25	697
2019	CR-05	14	20	24	19	19	1	2	40	36	841
2018	CR	14	18	24	21	18	2	3	41	34	1625
2018	CR-03	4	13	17	30	30	4	0	64	18	23
2018	CR-04	12	15	21	25	21	3	4	49	28	708
2018	CR-05	17	20	27	18	15	1	2	33	38	840
2017	CR	13	16	25	19	20	1	5	42	31	1788
2017	CR-03	6	6	16	32	26	3	10	67	15	31
2017	CR-04	10	14	24	21	24	2	6	49	25	799
2017	CR-05	15	18	27	17	16	1	5	36	36	940
2014	CR	17	19	25	19	15	1	3	36	38	1770
2014	CR-03	5	11	17	27	33	2	6	64	17	83
2014	CR-04	14	18	24	21	17	1	4	41	34	878
2014	CR-05	21	21	27	17	11	1	2	28	44	791
2011	CR	14	17	25	20	17	2	5	39	33	2151
2011	CR-01	33	0	33	8	17	0	8	27	36	12
2011	CR-02	10	10	30	20	10	10	10	38	25	10
2011	CR-03	6	14	27	24	15	6	8	45	24	108
2011	CR-04	11	15	25	22	19	2	6	45	28	1212
2011	CR-05	20	20	26	17	13	1	4	31	42	796
2008	CR	16	18	24	20	16	1	4	38	37	1979
2008	CR-03	5	7	21	28	27	3	8	62	14	137
2008	CR-04	16	18	24	21	16	1	4	39	36	1493
2008	CR-05	22	25	27	13	9	1	2	23	49	335

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	15	23	25	22	2	3	50	26	1626
2019	CR-03	3	17	14	21	38	3	3	63	22	29
2019	CR-04	11	15	22	24	23	2	3	50	27	694
2019	CR-05	10	15	24	26	21	2	3	49	26	841
2018	CR	9	17	24	23	20	3	4	46	28	1611
2018	CR-03	4	4	35	13	35	4	4	52	10	23
2018	CR-04	10	18	24	21	20	3	5	45	29	702
2018	CR-05	9	17	25	24	19	2	3	46	27	834
2017	CR	8	15	23	20	23	3	7	48	26	1785
2017	CR-03	6	6	13	29	32	0	13	70	15	31
2017	CR-04	8	14	22	19	26	5	7	50	24	803
2017	CR-05	9	17	23	22	20	2	8	46	28	932
2014	CR	11	13	23	25	20	3	6	48	26	1766
2014	CR-03	8	8	11	30	25	8	8	67	20	83
2014	CR-04	12	14	22	22	21	4	6	48	28	877
2014	CR-05	10	13	25	27	18	2	5	48	25	787
2011	CR	9	15	22	24	21	3	7	49	26	2139
2011	CR-01	0	27	18	27	9	9	9	44	33	11
2011	CR-02	0	10	20	30	30	0	10	67	11	10
2011	CR-03	7	15	21	28	12	8	8	48	27	107
2011	CR-04	9	14	22	23	23	2	6	51	25	1202
2011	CR-05	9	15	23	23	20	2	7	47	27	796
2008	CR	10	17	24	22	17	3	6	44	30	1980
2008	CR-03	8	8	23	21	27	4	8	55	18	137
2008	CR-04	10	16	23	23	19	3	7	46	29	1491
2008	CR-05	11	25	30	20	8	2	4	30	38	338

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	15	30	21	19	3	2	43	25	1630
2019	CR-03	4	7	18	21	39	7	4	68	12	28
2019	CR-04	9	13	28	23	22	3	2	48	23	697
2019	CR-05	8	17	32	20	17	3	2	39	27	842
2018	CR	9	17	29	22	16	3	3	41	28	1621
2018	CR-03	4	0	13	35	35	13	0	80	5	23
2018	CR-04	10	15	27	23	18	3	4	44	27	705
2018	CR-05	8	19	32	21	14	3	2	37	29	840
2017	CR	8	16	29	21	17	3	6	41	27	1783
2017	CR-03	3	10	6	35	26	6	13	76	16	31
2017	CR-04	7	16	28	20	19	3	6	43	26	801
2017	CR-05	9	17	30	20	15	3	6	38	28	933
2014	CR	10	17	30	21	14	3	5	37	30	1764
2014	CR-03	6	6	15	38	24	2	9	70	14	82
2014	CR-04	10	17	29	20	14	4	6	38	30	875
2014	CR-05	11	18	33	20	13	2	3	34	31	789

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	4	12	32	29	22	1	2	51	16	1629
2019	CR-03	4	0	21	36	32	4	4	73	4	28
2019	CR-04	4	10	29	29	25	1	2	55	15	695
2019	CR-05	5	12	34	28	19	1	1	48	18	843

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	34	20	16	7	2	0	56	23	1640
2019	CR-03	30	33	13	13	3	3	3	68	18	30
2019	CR-04	24	31	20	17	5	3	0	56	23	700
2019	CR-05	19	36	20	15	8	1	0	56	24	848

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	31	11	12	9	1	0	67	21	1639
2019	CR-03	40	33	10	3	10	3	0	76	14	30
2019	CR-04	39	31	12	10	8	1	0	70	18	698
2019	CR-05	33	31	11	14	10	0	0	65	24	848
2018	CR	31	31	13	13	11	1	1	63	24	1619
2018	CR-03	35	35	17	4	9	0	0	70	13	23
2018	CR-04	33	29	13	13	10	1	1	63	24	704
2018	CR-05	30	32	14	13	11	0	0	62	24	839
2017	CR	37	28	11	12	10	1	0	66	22	1804
2017	CR-03	41	22	16	13	9	0	0	63	22	32
2017	CR-04	39	28	10	12	9	1	0	68	21	807
2017	CR-05	36	28	12	12	12	1	0	64	23	944
2014	CR	38	29	10	13	9	1	0	68	22	1770
2014	CR-03	37	33	17	6	4	2	1	72	10	82
2014	CR-04	41	26	9	13	9	1	1	68	23	878
2014	CR-05	36	31	11	12	10	0	0	67	22	791

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	32	9	10	4	0	0	76	15	1640
2019	CR-03	47	33	10	3	3	3	0	83	7	30
2019	CR-04	46	32	9	9	3	0	0	78	13	698
2019	CR-05	41	33	9	12	5	0	0	74	16	849
2018	CR	39	37	10	9	5	0	0	76	14	1625
2018	CR-03	35	57	0	0	9	0	0	91	9	23
2018	CR-04	41	36	10	8	5	0	0	77	13	706
2018	CR-05	38	37	10	10	5	0	0	75	15	843
2017	CR	39	37	9	10	5	0	0	75	15	1802
2017	CR-03	38	31	6	22	3	0	0	69	25	32
2017	CR-04	43	35	9	8	4	0	0	78	13	805
2017	CR-05	35	38	10	12	5	0	0	73	17	944
2014	CR	39	38	9	10	4	0	0	77	14	1772
2014	CR-03	33	46	13	5	1	1	1	80	6	83
2014	CR-04	41	37	8	10	3	0	1	79	13	879
2014	CR-05	38	37	10	10	5	0	0	75	15	791

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	34	15	7	5	1	0	72	13	1637
2019	CR-03	41	31	21	3	0	3	0	75	4	29
2019	CR-04	38	36	14	6	4	2	0	75	10	698
2019	CR-05	35	33	16	8	7	1	1	69	15	847
2018	CR	31	40	17	5	5	2	1	72	11	1623
2018	CR-03	30	43	9	13	4	0	0	74	17	23
2018	CR-04	31	39	17	6	5	2	1	73	10	703
2018	CR-05	30	40	17	5	6	2	0	72	11	844

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	35	14	6	4	1	0	77	10	1631
2019	CR-03	43	27	20	3	0	3	3	75	4	30
2019	CR-04	43	33	13	6	4	1	0	77	10	696
2019	CR-05	38	37	14	5	5	1	0	76	10	842
2018	CR	39	38	14	5	3	2	0	78	8	1622
2018	CR-03	41	32	18	0	5	5	0	76	5	22
2018	CR-04	41	35	14	4	3	3	0	78	8	705
2018	CR-05	36	40	14	6	2	1	0	78	8	841
2017	CR	41	39	12	5	2	2	0	81	7	1807
2017	CR-03	44	44	9	3	0	0	0	88	3	32
2017	CR-04	43	37	12	4	1	2	0	82	5	808
2017	CR-05	38	39	12	6	3	1	0	79	9	946
2014	CR	44	35	11	5	2	2	1	81	8	1771
2014	CR-03	46	40	9	4	0	1	0	88	4	82
2014	CR-04	45	34	11	5	2	2	0	81	7	880
2014	CR-05	43	35	11	6	2	1	1	80	8	790
2011	CR	35	36	16	6	4	3	0	73	11	2155
2011	CR-01	33	42	17	0	0	8	0	82	0	12
2011	CR-02	40	40	0	0	0	10	10	100	0	10
2011	CR-03	36	31	19	2	6	5	2	72	8	108
2011	CR-04	35	36	15	6	4	3	0	74	11	1214
2011	CR-05	34	37	17	7	5	2	0	72	11	799

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	30	15	5	3	3	1	76	8	1632
2019	CR-03	37	33	17	3	0	7	3	78	4	30
2019	CR-04	47	29	12	5	3	3	1	79	8	698
2019	CR-05	40	31	17	5	3	3	1	74	8	841
2018	CR	40	33	17	4	2	3	1	76	7	1626
2018	CR-03	48	26	17	0	4	4	0	77	5	23
2018	CR-04	42	32	17	4	3	2	0	76	6	707
2018	CR-05	38	35	17	4	2	3	1	75	7	843
2017	CR	40	32	16	4	3	4	1	76	7	1798
2017	CR-03	38	44	13	0	3	3	0	84	3	32
2017	CR-04	41	32	16	3	3	4	1	78	6	803
2017	CR-05	39	32	17	5	3	3	1	75	7	942
2014	CR	44	32	13	3	2	4	1	80	6	1770
2014	CR-03	48	33	10	2	0	4	4	87	3	82
2014	CR-04	46	30	13	3	2	5	1	81	5	879
2014	CR-05	42	33	14	4	2	4	2	79	6	790

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	54	29	8	5	3	0	0	84	8	1638
2019	CR-03	57	20	13	3	3	0	3	79	7	30
2019	CR-04	55	29	8	5	2	0	0	84	8	698
2019	CR-05	52	31	8	5	3	0	0	83	9	847
2018	CR	48	37	7	5	3	0	0	85	8	1617
2018	CR-03	52	26	9	4	4	4	0	82	9	23
2018	CR-04	49	37	7	4	4	0	0	86	7	706
2018	CR-05	47	37	7	6	3	0	0	84	9	836
2017	CR	49	36	8	5	3	0	0	85	8	1801
2017	CR-03	56	34	0	6	3	0	0	91	9	32
2017	CR-04	50	36	7	4	2	0	0	87	6	807
2017	CR-05	47	35	8	6	3	0	0	82	9	941
2014	CR	52	33	8	4	2	0	0	86	6	1771
2014	CR-03	63	23	9	5	0	0	0	87	5	82
2014	CR-04	52	33	9	3	2	0	0	86	5	880
2014	CR-05	52	34	7	4	3	0	0	86	7	790
2011	CR	46	36	9	5	3	0	0	82	9	2153
2011	CR-01	42	42	17	0	0	0	0	83	0	12
2011	CR-02	60	30	0	0	10	0	0	90	10	10
2011	CR-03	37	36	18	3	4	2	1	75	7	107
2011	CR-04	46	36	9	5	4	0	0	82	9	1214
2011	CR-05	47	36	9	5	3	0	0	83	8	798
2008	CR	43	36	9	7	4	0	0	80	11	1981
2008	CR-03	36	44	8	7	4	0	0	80	12	137
2008	CR-04	46	35	9	6	4	0	0	81	10	1493
2008	CR-05	35	39	11	9	5	0	0	74	14	338

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	29	16	13	10	3	2	59	25	1636
2019	CR-03	43	20	17	3	10	7	0	68	14	30
2019	CR-04	27	30	16	13	8	4	2	60	23	696
2019	CR-05	25	29	17	13	12	3	2	57	26	847
2018	CR	19	30	21	14	11	4	2	52	26	1626
2018	CR-03	17	48	17	4	13	0	0	65	17	23
2018	CR-04	20	29	21	13	10	5	2	53	25	707
2018	CR-05	18	31	20	15	12	3	2	51	28	844
2017	CR	25	29	15	13	12	4	3	58	26	1803
2017	CR-03	31	22	13	22	13	0	0	53	34	32
2017	CR-04	27	28	15	12	9	5	3	60	23	806
2017	CR-05	24	30	14	13	14	3	3	57	28	944
2014	CR	28	31	14	12	10	3	1	62	23	1772
2014	CR-03	23	39	17	9	5	6	1	67	14	82
2014	CR-04	30	30	15	11	9	3	2	64	21	880
2014	CR-05	27	31	13	14	12	3	1	60	26	791

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	35	13	9	5	2	1	72	14	1638
2019	CR-03	43	20	17	13	3	0	3	66	17	30
2019	CR-04	37	34	12	8	5	2	2	74	14	699
2019	CR-05	34	36	14	9	5	2	1	72	14	847
2018	CR	32	37	16	8	5	2	1	71	13	1630
2018	CR-03	30	35	22	4	4	4	0	68	9	23
2018	CR-04	31	36	16	8	5	3	1	70	13	709
2018	CR-05	32	37	15	8	5	2	1	71	13	844
2017	CR	37	34	13	7	5	3	1	74	13	1798
2017	CR-03	42	39	6	6	6	0	0	81	13	31
2017	CR-04	37	33	14	6	5	4	1	74	12	804
2017	CR-05	36	35	12	8	5	2	1	74	13	943
2014	CR	39	34	12	7	4	2	1	77	11	1771
2014	CR-03	40	30	16	2	5	2	4	75	8	82
2014	CR-04	40	33	12	7	4	3	2	76	12	880
2014	CR-05	39	37	11	7	3	2	1	78	11	790
2011	CR	37	34	11	9	5	4	1	74	14	2155
2011	CR-01	33	58	8	0	0	0	0	92	0	12
2011	CR-02	30	20	10	10	10	10	10	63	25	10
2011	CR-03	27	37	14	7	6	4	6	70	14	108
2011	CR-04	37	34	11	9	5	4	1	74	14	1215
2011	CR-05	38	34	11	9	5	3	1	75	14	797
2008	CR	33	34	10	9	7	5	2	72	17	1984
2008	CR-03	26	37	10	10	5	7	4	71	17	137
2008	CR-04	35	33	10	9	7	5	1	72	17	1495
2008	CR-05	30	38	8	10	8	4	2	72	19	338

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	32	21	7	4	2	0	68	11	1635
2019	CR-03	38	24	24	3	3	3	3	67	7	29
2019	CR-04	35	31	21	8	3	2	0	67	11	696
2019	CR-05	33	33	21	7	5	2	0	67	12	847
2018	CR	28	37	20	8	5	2	0	67	13	1622
2018	CR-03	30	35	13	13	4	4	0	68	18	23
2018	CR-04	30	37	18	8	5	2	0	68	13	705
2018	CR-05	26	38	21	8	5	2	0	65	13	840

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	24	16	14	13	7	2	53	29	1644
2019	CR-03	33	20	20	10	10	3	3	57	21	30
2019	CR-04	25	23	15	15	13	6	2	53	30	700
2019	CR-05	23	24	17	14	13	7	2	52	29	851
2018	CR	21	26	20	12	13	7	1	51	26	1631
2018	CR-03	35	17	17	0	13	17	0	63	16	23
2018	CR-04	21	26	19	12	14	7	2	52	28	710
2018	CR-05	21	26	22	12	12	7	1	50	26	845
2017	CR	24	25	16	13	12	7	2	54	28	1801
2017	CR-03	32	29	10	13	13	3	0	63	27	31
2017	CR-04	25	25	16	13	10	8	2	56	26	805
2017	CR-05	23	24	16	13	14	7	2	53	30	944
2014	CR	23	26	16	15	12	6	1	53	29	1771
2014	CR-03	21	32	18	12	7	7	2	58	22	82
2014	CR-04	22	24	15	15	14	7	2	51	32	879
2014	CR-05	23	28	16	14	11	5	1	55	27	791
2011	CR	18	24	19	14	14	10	1	47	32	2160
2011	CR-01	25	17	33	8	0	17	0	50	10	12
2011	CR-02	40	10	0	20	10	20	0	63	38	10
2011	CR-03	16	20	20	18	16	10	1	40	38	107
2011	CR-04	17	23	19	14	15	11	2	46	33	1218
2011	CR-05	21	25	18	14	13	8	1	51	30	800

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	40	3	6	2	0	0	89	7	1646
2019	CR-03	43	50	0	7	0	0	0	93	7	30
2019	CR-04	52	39	4	5	1	0	0	90	6	701
2019	CR-05	47	42	3	6	2	0	0	89	8	852
2017	CR	47	42	3	6	2	0	0	89	8	1809
2017	CR-03	66	25	0	6	3	0	0	91	9	32
2017	CR-04	49	42	4	4	1	0	0	91	5	808
2017	CR-05	44	43	4	7	2	0	0	87	9	948
2014	CR	46	43	3	6	2	0	0	89	8	1771
2014	CR-03	46	43	7	4	0	0	0	89	4	83
2014	CR-04	48	41	3	5	2	0	0	89	7	880
2014	CR-05	44	45	3	7	2	0	0	89	9	789
2011	CR	44	44	3	7	1	0	0	88	9	2161
2011	CR-01	58	42	0	0	0	0	0	100	0	12
2011	CR-02	60	30	10	0	0	0	0	90	0	10
2011	CR-03	38	44	3	9	4	0	2	84	13	108
2011	CR-04	45	42	3	8	1	0	0	88	9	1217
2011	CR-05	44	46	2	7	1	0	0	90	8	801
2008	CR	44	44	2	7	2	0	0	88	9	1984
2008	CR-03	49	43	1	4	1	1	0	93	6	137
2008	CR-04	45	43	3	7	2	0	0	88	9	1495
2008	CR-05	38	51	1	8	2	0	0	88	10	338

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	35	5	10	5	0	80	15	1642
2019	CR-03	40	27	7	17	10	0	67	27	30
2019	CR-04	47	35	5	9	4	0	82	14	700
2019	CR-05	43	37	4	11	5	0	80	16	849
2017	CR	45	34	6	10	5	0	79	16	1803
2017	CR-03	50	19	9	13	9	0	69	22	32
2017	CR-04	47	36	6	7	4	0	83	11	806
2017	CR-05	43	32	5	13	7	0	75	20	944
2014	CR	44	34	6	11	5	0	79	15	1773
2014	CR-03	30	41	7	8	13	0	71	22	83
2014	CR-04	49	33	6	8	4	0	82	12	880
2014	CR-05	42	35	5	14	4	0	77	18	791
2011	CR	40	35	7	12	7	0	74	19	2148
2011	CR-01	25	58	8	0	8	0	83	8	12
2011	CR-02	40	20	0	40	0	0	60	40	10
2011	CR-03	26	22	13	16	21	1	49	38	107
2011	CR-04	41	35	7	12	5	0	77	17	1208
2011	CR-05	39	35	6	12	8	0	74	20	799

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	35	9	7	3	80	11	1629
2019	CR-03	47	33	10	3	7	80	10	30
2019	CR-04	46	35	9	6	3	81	10	696
2019	CR-05	43	36	9	8	4	79	12	840
2017	CR	43	38	8	8	2	81	10	1798
2017	CR-03	56	28	0	16	0	84	16	32
2017	CR-04	47	37	8	6	2	84	8	804
2017	CR-05	40	39	9	9	3	78	12	941
2014	CR	44	38	9	7	2	82	9	1771
2014	CR-03	30	53	10	6	1	83	7	83
2014	CR-04	47	35	9	6	2	82	8	879
2014	CR-05	42	39	8	8	3	81	11	790

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	78	13	3	2	1	0	2	93	3	1642
2019	CR-03	60	23	3	10	3	0	0	83	13	30
2019	CR-04	78	14	3	1	2	0	2	94	3	700
2019	CR-05	78	12	3	3	1	0	2	93	4	849
2017	CR	79	13	3	2	1	0	2	93	4	1807
2017	CR-03	75	9	6	6	3	0	0	84	9	32
2017	CR-04	78	13	3	2	1	0	3	94	3	806
2017	CR-05	79	13	3	2	1	0	1	93	4	948
2014	CR	76	15	4	2	1	0	2	93	4	1772
2014	CR-03	66	23	7	1	1	1	0	90	2	83
2014	CR-04	76	14	3	2	2	0	2	93	4	879
2014	CR-05	77	14	3	2	1	0	2	93	3	791
2011	CR	79	13	3	2	1	0	1	93	4	2158
2011	CR-01	83	8	8	0	0	0	0	92	0	12
2011	CR-02	70	10	0	10	0	0	10	89	11	10
2011	CR-03	69	19	6	2	4	1	0	89	6	108
2011	CR-04	78	13	4	2	1	0	2	93	3	1214
2011	CR-05	81	11	2	2	2	0	1	94	4	801
2008	CR	78	13	3	3	1	0	1	93	5	1978
2008	CR-03	77	13	5	4	1	0	1	90	4	136
2008	CR-04	81	12	2	3	1	0	1	94	4	1490
2008	CR-05	70	18	3	5	3	0	1	89	8	338

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	78	9	6	1	2	0	4	90	3	1641
2019	CR-03	59	21	14	3	0	0	3	82	4	29
2019	CR-04	77	9	7	1	2	0	4	90	3	699
2019	CR-05	78	9	5	2	2	0	5	91	4	850
2017	CR	75	10	5	2	1	0	6	91	3	1806
2017	CR-03	69	9	9	9	3	0	0	78	13	32
2017	CR-04	73	10	6	2	1	0	7	90	3	806
2017	CR-05	76	10	4	2	1	1	5	92	3	947
2014	CR	76	12	4	1	1	0	5	93	3	1772
2014	CR-03	62	22	9	1	2	0	4	87	4	82
2014	CR-04	75	12	4	1	2	1	5	92	3	880
2014	CR-05	78	11	3	1	1	0	5	95	2	791
2011	CR	76	10	4	2	1	1	5	92	3	2148
2011	CR-01	75	8	8	8	0	0	0	83	8	12
2011	CR-03	66	16	5	3	2	4	5	90	5	107
2011	CR-04	76	10	5	2	2	1	5	92	4	1209
2011	CR-05	78	9	4	2	1	1	5	93	3	799
2008	CR	73	10	4	2	3	1	8	91	5	1982
2008	CR-03	64	13	5	2	4	2	9	87	7	137
2008	CR-04	74	9	3	2	2	0	9	92	4	1493
2008	CR-05	72	13	4	2	4	1	5	89	6	338

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	83	7	4	1	1	0	3	94	2	1630
2019	CR-03	79	14	7	0	0	0	0	93	0	29
2019	CR-04	82	7	5	1	1	0	3	93	2	693
2019	CR-05	84	8	3	1	1	0	3	94	2	846
2017	CR	81	9	3	1	1	0	4	94	2	1804
2017	CR-03	72	9	9	0	9	0	0	81	9	32
2017	CR-04	81	9	4	1	1	0	5	94	2	806
2017	CR-05	82	9	3	0	1	0	4	95	2	945
2014	CR	80	11	2	1	1	0	5	96	2	1773
2014	CR-03	77	12	7	0	0	0	4	93	0	83
2014	CR-04	80	10	2	1	2	0	4	95	3	880
2014	CR-05	82	10	2	0	1	0	5	97	1	791
2011	CR	80	10	3	1	2	0	4	95	2	2158
2011	CR-01	83	8	8	0	0	0	0	92	0	12
2011	CR-03	73	17	6	1	1	0	2	92	2	108
2011	CR-04	80	10	2	0	2	0	4	95	3	1215
2011	CR-05	83	8	3	0	1	0	4	95	1	801
2008	CR	83	6	2	1	2	0	7	96	2	1984
2008	CR-03	80	9	3	0	1	1	6	95	2	137
2008	CR-04	83	5	1	1	1	0	8	96	2	1495
2008	CR-05	84	6	2	0	2	0	5	95	3	338

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	10	7	8	16	21	12	54	35	1644
2019	CR-03	37	27	7	7	7	10	7	76	16	30
2019	CR-04	26	10	8	7	15	23	11	55	34	700
2019	CR-05	27	9	7	8	16	21	12	54	36	851

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	50	10	7	3	1	1	79	10	1636
2019	CR-03	27	50	20	3	0	0	0	77	3	30
2019	CR-04	26	50	11	8	3	1	1	77	11	698
2019	CR-05	30	51	9	6	3	0	1	81	10	847

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	27	11	3	2	5	1	83	5	1637
2019	CR-03	43	27	20	7	0	3	0	72	7	30
2019	CR-04	52	29	10	3	1	4	1	85	4	697
2019	CR-05	50	26	12	3	2	5	1	81	6	847

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	1641
2019	CR-03	21	79	29
2019	CR-04	16	84	701
2019	CR-05	19	81	848
2018	CR	17	83	1634
2018	CR-03	22	78	23
2018	CR-04	17	83	709
2018	CR-05	17	83	848

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	285
2019	CR-04	59	41	111
2019	CR-05	58	42	156
2018	CR	63	37	280
2018	CR-04	64	36	121
2018	CR-05	61	39	145

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	61	39	285
2019	CR-04	62	38	111
2019	CR-05	61	39	156
2018	CR	54	46	280
2018	CR-04	59	41	121
2018	CR-05	52	48	145

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	4	96	285
2019	CR-04	5	95	111
2019	CR-05	3	97	156
2018	CR	2	98	280

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	285
2019	CR-04	0	100	111
2019	CR-05	0	100	156
2018	CR	2	98	280
2018	CR-04	0	100	121

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	285
2019	CR-05	12	88	156
2018	CR	4	96	280
2018	CR-04	5	95	121

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	285
2019	CR-05	15	85	156
2018	CR	7	93	280
2018	CR-05	11	89	145

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	3	97	285
2018	CR	3	97	280
2018	CR-05	4	96	145

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	39	61	282
2019	CR-04	39	61	109
2019	CR-05	41	59	155
2018	CR	37	63	280
2018	CR-04	33	67	121
2018	CR-05	41	59	145

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	42	58	282
2019	CR-04	44	56	109
2019	CR-05	42	58	155
2018	CR	38	62	280
2018	CR-04	40	60	121
2018	CR-05	36	64	145

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	54	46	282
2019	CR-04	45	55	109
2019	CR-05	63	37	155
2018	CR	50	50	280
2018	CR-04	46	54	121
2018	CR-05	52	48	145

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	42	58	282
2019	CR-04	50	50	109
2019	CR-05	37	63	155
2018	CR	42	58	280
2018	CR-04	49	51	121
2018	CR-05	36	64	145

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	33	67	282
2019	CR-04	33	67	109
2019	CR-05	35	65	155
2018	CR	31	69	280
2018	CR-04	31	69	121
2018	CR-05	32	68	145

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	282
2019	CR-04	52	48	109
2019	CR-05	52	48	155
2018	CR	48	52	280
2018	CR-04	47	53	121
2018	CR-05	48	52	145

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	34	66	282
2019	CR-04	35	65	109
2019	CR-05	35	65	155
2018	CR	35	65	280
2018	CR-04	37	63	121
2018	CR-05	32	68	145

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	2	98	282

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	282
2019	CR-04	11	89	109
2019	CR-05	6	94	155
2018	CR	9	91	280
2018	CR-04	7	93	121
2018	CR-05	12	88	145

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	282
2019	CR-04	8	92	109
2019	CR-05	8	92	155
2018	CR	5	95	280
2018	CR-04	5	95	121
2018	CR-05	6	94	145

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	49	51	282
2019	CR-04	51	49	109
2019	CR-05	47	53	155
2018	CR	47	53	280
2018	CR-04	53	47	121
2018	CR-05	42	58	145

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	282
2019	CR-04	28	72	109
2019	CR-05	32	68	155
2018	CR	24	76	280
2018	CR-04	23	77	121
2018	CR-05	26	74	145

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	282
2019	CR-04	15	85	109
2019	CR-05	17	83	155
2018	CR	16	84	280
2018	CR-04	13	87	121
2018	CR-05	20	80	145

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	56	44	281
2019	CR-04	58	42	109
2019	CR-05	55	45	155
2018	CR	52	48	278
2018	CR-04	55	45	119
2018	CR-05	49	51	145

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	26	74	281
2019	CR-04	25	75	109
2019	CR-05	29	71	155
2018	CR	26	74	278
2018	CR-04	27	73	119
2018	CR-05	23	77	145

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	281
2019	CR-04	6	94	109
2019	CR-05	7	93	155
2018	CR	6	94	278
2018	CR-04	8	92	119
2018	CR-05	6	94	145

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	281
2019	CR-04	17	83	109
2019	CR-05	19	81	155
2018	CR	21	79	278
2018	CR-04	24	76	119
2018	CR-05	18	82	145

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	281
2019	CR-04	16	84	109
2019	CR-05	9	91	155
2018	CR	12	88	278
2018	CR-04	17	83	119
2018	CR-05	9	91	145

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	281
2019	CR-05	7	93	155
2018	CR	5	95	278
2018	CR-04	7	93	119
2018	CR-05	3	97	145

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	281
2019	CR-04	9	91	109
2019	CR-05	7	93	155
2018	CR	14	86	278
2018	CR-04	13	87	119
2018	CR-05	14	86	145

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	281
2019	CR-04	10	90	109
2019	CR-05	12	88	155
2018	CR	11	89	278
2018	CR-04	11	89	119
2018	CR-05	10	90	145

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	25	75	281
2019	CR-04	24	76	109
2019	CR-05	26	74	155
2018	CR	23	77	278
2018	CR-04	25	75	119
2018	CR-05	23	77	145

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	261
2019	CR-05	10	90	142
2018	CR	10	90	265
2018	CR-04	11	89	113
2018	CR-05	9	91	139

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	261
2019	CR-05	18	82	142
2018	CR	20	80	265
2018	CR-04	25	75	113
2018	CR-05	17	83	139

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	261
2019	CR-05	7	93	142
2018	CR	9	91	265
2018	CR-04	8	92	113
2018	CR-05	12	88	139

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	261
2019	CR-05	4	96	142
2018	CR	8	92	265
2018	CR-04	8	92	113
2018	CR-05	8	92	139

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	261
2019	CR-05	13	87	142
2018	CR	12	88	265
2018	CR-04	13	87	113
2018	CR-05	11	89	139

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	261
2019	CR-05	11	89	142
2018	CR	13	87	265
2018	CR-04	11	89	113
2018	CR-05	14	86	139

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	261
2019	CR-05	14	86	142
2018	CR	12	88	265
2018	CR-04	13	87	113
2018	CR-05	9	91	139

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	261
2019	CR-05	11	89	142
2018	CR	9	91	265
2018	CR-04	12	88	113
2018	CR-05	7	93	139

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	261
2019	CR-05	8	92	142
2018	CR	9	91	265
2018	CR-04	13	87	113
2018	CR-05	6	94	139

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	29	71	261
2019	CR-05	30	70	142
2018	CR	25	75	265
2018	CR-04	21	79	113
2018	CR-05	27	73	139

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	261
2019	CR-05	8	92	142
2018	CR	5	95	265
2018	CR-04	8	92	113

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	52	48	261
2019	CR-05	47	53	142
2018	CR	44	56	265
2018	CR-04	47	53	113
2018	CR-05	42	58	139

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	61	39	261
2019	CR-05	63	37	142
2018	CR	58	42	265
2018	CR-04	61	39	113
2018	CR-05	56	44	139

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	3	97	261
2018	CR	3	97	265

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	261
2019	CR-05	11	89	142
2018	CR	8	92	265
2018	CR-04	5	95	113
2018	CR-05	11	89	139

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	1640
2019	CR-04	16	84	700
2019	CR-05	21	79	848

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	18	20	9	8	16	8	51	23	1641
2019	CR-03	27	20	30	10	0	3	10	54	12	30
2019	CR-04	22	17	17	9	7	18	9	53	23	700
2019	CR-05	20	18	22	9	8	15	7	49	23	848
2018	CR	18	21	23	8	8	15	6	49	21	1627
2018	CR-03	32	18	5	14	9	18	5	65	29	22
2018	CR-04	19	19	22	9	8	17	6	50	22	709
2018	CR-05	17	22	25	8	8	14	6	49	20	842
2017	CR	20	20	20	9	8	16	6	52	22	1805
2017	CR-03	16	34	6	13	9	16	6	64	28	32
2017	CR-04	21	18	21	9	7	18	6	52	20	808
2017	CR-05	20	21	19	9	10	15	6	52	24	944
2014	CR	24	23	19	9	8	13	4	57	20	1772
2014	CR-03	30	29	14	6	7	11	2	68	15	83
2014	CR-04	24	22	18	8	8	16	4	57	20	880
2014	CR-05	24	23	20	9	8	11	4	55	21	790

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	27	18	7	5	6	1	68	13	1639
2019	CR-03	37	30	23	7	0	3	0	69	7	30
2019	CR-04	39	27	17	5	5	7	1	71	11	699
2019	CR-05	34	28	18	8	5	5	1	66	14	847
2018	CR	32	30	19	7	6	5	1	66	14	1626
2018	CR-03	50	27	0	9	5	9	0	85	15	22
2018	CR-04	32	30	18	8	6	6	1	66	14	708
2018	CR-05	31	30	20	8	6	5	1	65	14	843
2017	CR	34	32	16	7	5	4	1	70	12	1802
2017	CR-03	34	28	13	9	3	13	0	71	14	32
2017	CR-04	35	33	16	6	4	5	1	73	10	806
2017	CR-05	33	32	17	8	6	3	1	68	14	943
2014	CR	38	33	15	6	4	4	1	73	11	1771
2014	CR-03	42	37	7	7	1	2	2	84	9	83
2014	CR-04	39	31	16	5	4	4	0	73	10	879
2014	CR-05	36	33	15	7	5	3	1	72	12	790
2011	CR	36	32	15	7	5	4	0	72	12	2160
2011	CR-01	50	33	8	8	0	0	0	83	8	12
2011	CR-02	30	40	10	20	0	0	0	70	20	10
2011	CR-03	37	28	12	12	6	5	1	69	19	108
2011	CR-04	37	32	14	6	5	5	0	73	12	1218
2011	CR-05	35	33	17	8	4	4	0	71	12	799

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	1638
2019	CR-04	7	93	699
2019	CR-05	6	94	848
2018	CR	6	94	1633
2018	CR-04	7	93	709
2018	CR-05	5	95	847

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	48	52	106
2019	CR-04	48	52	46
2019	CR-05	51	49	53
2018	CR	41	59	99
2018	CR-04	40	60	48
2018	CR-05	42	58	43

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	75	25	106
2019	CR-04	76	24	46
2019	CR-05	75	25	53
2018	CR	67	33	99
2018	CR-04	63	38	48
2018	CR-05	70	30	43

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	106
2019	CR-04	100	46
2019	CR-05	100	53

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	106
2019	CR-05	11	89	53
2018	CR	5	95	99

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	106
2019	CR-04	0	100	46
2019	CR-05	9	91	53
2018	CR	10	90	99
2018	CR-05	14	86	43

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	106
2019	CR-04	11	89	46
2018	CR	6	94	99

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	105
2019	CR-04	15	85	46
2019	CR-05	21	79	53
2018	CR	16	84	98
2018	CR-04	17	83	48
2018	CR-05	19	81	42

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	105
2019	CR-04	11	89	46
2018	CR	12	88	98
2018	CR-05	19	81	42

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	105
2018	CR	12	88	98
2018	CR-04	15	85	48
2018	CR-05	12	88	42

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	105
2019	CR-04	28	72	46
2019	CR-05	28	72	53
2018	CR	35	65	98
2018	CR-04	38	63	48
2018	CR-05	29	71	42

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	105
2019	CR-04	20	80	46
2019	CR-05	25	75	53
2018	CR	32	68	98
2018	CR-04	23	77	48
2018	CR-05	40	60	42

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	105
2019	CR-04	100	46
2019	CR-05	100	53
2018	CR	100	98
2018	CR-04	100	48
2018	CR-05	100	42

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	105
2019	CR-04	15	85	46
2019	CR-05	9	91	53
2018	CR	9	91	98
2018	CR-04	10	90	48

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	105
2019	CR-04	11	89	46
2019	CR-05	15	85	53
2018	CR	14	86	98
2018	CR-04	17	83	48

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	105
2019	CR-04	100	46
2019	CR-05	100	53
2018	CR	100	98
2018	CR-04	100	48
2018	CR-05	100	42

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	105
2019	CR-04	20	80	46
2019	CR-05	19	81	53
2018	CR	12	88	98
2018	CR-04	13	88	48
2018	CR-05	14	86	42

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2018	CR	100	98
2018	CR-04	100	48
2018	CR-05	100	42

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	25	75	105
2019	CR-04	26	74	46
2019	CR-05	25	75	53
2018	CR	21	79	98
2018	CR-04	21	79	48
2018	CR-05	24	76	42

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	33	67	104
2019	CR-04	30	70	46
2019	CR-05	31	69	52
2018	CR	21	79	99
2018	CR-04	21	79	48
2018	CR-05	26	74	43

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	104
2019	CR-04	13	87	46
2019	CR-05	19	81	52
2018	CR	13	87	99
2018	CR-04	13	88	48
2018	CR-05	16	84	43

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	104
2019	CR-05	10	90	52

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	104
2019	CR-04	15	85	46
2019	CR-05	29	71	52
2018	CR	12	88	99
2018	CR-04	17	83	48

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	104
2019	CR-04	11	89	46
2018	CR	5	95	99
2018	CR-04	10	90	48
2018	CR-05	0	100	43

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	104
2018	CR	5	95	99

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	7	93	99
2018	CR-05	14	86	43

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	104
2019	CR-04	15	85	46
2018	CR	9	91	99
2018	CR-04	10	90	48

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	46	54	104
2019	CR-04	46	54	46
2019	CR-05	52	48	52
2018	CR	57	43	99
2018	CR-04	60	40	48
2018	CR-05	49	51	43

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	7	93	94
2018	CR-05	12	88	42

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	86
2018	CR	18	82	94
2018	CR-04	22	78	45
2018	CR-05	12	88	42

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	86

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	86
2018	CR	7	93	94
2018	CR-05	14	86	42

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	86
2018	CR	11	89	94
2018	CR-04	11	89	45

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	86
2018	CR	11	89	94
2018	CR-04	16	84	45

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	86
2018	CR	9	91	94

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	86
2018	CR	30	70	94
2018	CR-04	31	69	45
2018	CR-05	31	69	42

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	86
2018	CR	9	91	94
2018	CR-04	13	87	45

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	43	57	86
2018	CR	54	46	94
2018	CR-04	58	42	45
2018	CR-05	52	48	42

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	CR	100	86
2018	CR	100	94
2018	CR-04	100	45
2018	CR-05	100	42

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	57	43	86
2018	CR	68	32	94
2018	CR-04	73	27	45
2018	CR-05	67	33	42

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	86

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	86
2018	CR	7	93	94
2018	CR-04	11	89	45

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	1638
2019	CR-04	8	92	699
2019	CR-05	9	91	849

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	15	25	4	3	20	10	55	10	1638
2019	CR-03	23	17	37	7	3	3	10	46	12	30
2019	CR-04	24	16	23	4	3	20	9	57	10	699
2019	CR-05	22	15	26	5	3	20	10	53	11	847
2018	CR	20	19	29	4	3	18	7	52	9	1632
2018	CR-03	30	13	13	13	4	17	9	59	24	23
2018	CR-04	20	19	26	4	4	20	7	53	11	710
2018	CR-05	18	20	31	4	2	17	8	51	8	846
2017	CR	21	19	24	4	3	21	8	56	10	1807
2017	CR-03	31	16	16	3	0	19	16	71	5	32
2017	CR-04	20	19	22	4	2	24	8	58	9	807
2017	CR-05	21	19	26	4	3	18	9	54	10	947
2014	CR	23	21	22	4	2	21	8	61	9	1772
2014	CR-03	29	25	16	2	2	22	4	73	6	83
2014	CR-04	23	21	20	3	3	22	8	63	9	879
2014	CR-05	22	20	24	4	2	19	9	58	8	791

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	26	19	3	3	8	2	72	7	1637
2019	CR-03	33	30	27	0	3	3	3	68	4	30
2019	CR-04	42	25	18	2	3	8	1	74	6	699
2019	CR-05	36	26	19	5	3	8	2	70	8	845
2018	CR	32	29	23	5	2	7	2	67	8	1626
2018	CR-03	48	17	13	9	4	9	0	71	14	23
2018	CR-04	32	28	22	5	3	8	2	67	9	708
2018	CR-05	31	30	24	5	2	7	2	66	8	841
2017	CR	36	30	19	4	2	7	2	72	7	1807
2017	CR-03	44	25	13	3	0	9	6	81	4	32
2017	CR-04	37	29	19	3	2	9	2	73	6	808
2017	CR-05	36	30	20	5	3	6	1	71	8	946
2014	CR	38	31	17	3	2	8	2	76	5	1772
2014	CR-03	40	28	11	4	1	16	1	81	6	83
2014	CR-04	39	29	16	2	2	9	1	77	5	879
2014	CR-05	37	32	18	4	1	6	2	75	6	791
2011	CR	42	30	15	4	2	6	0	78	7	2151
2011	CR-01	58	25	17	0	0	0	0	83	0	12
2011	CR-02	30	50	0	10	0	10	0	89	11	10
2011	CR-03	40	24	19	7	3	6	1	69	11	108
2011	CR-04	42	29	15	4	3	6	0	77	7	1212
2011	CR-05	41	33	14	4	1	6	0	79	6	796

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	1638
2019	CR-03	13	87	30
2019	CR-04	12	88	698
2019	CR-05	14	86	849
2017	CR	16	84	1800
2017	CR-03	38	63	32
2017	CR-04	15	85	804
2017	CR-05	16	84	943
2014	CR	15	85	1767
2014	CR-03	13	87	82
2014	CR-04	16	84	875
2014	CR-05	14	86	791

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	77	23	214
2019	CR-04	79	21	86
2019	CR-05	77	23	115
2017	CR	82	18	280
2017	CR-03	83	17	12
2017	CR-04	82	18	119
2017	CR-05	82	18	146
2014	CR	81	19	265
2014	CR-03	64	36	11
2014	CR-04	80	20	142
2014	CR-05	84	16	111

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	34	5	8	1	1	0	85	9	165
2019	CR-04	46	35	7	12	0	0	0	81	12	68
2019	CR-05	56	32	5	7	0	1	0	89	7	88
2017	CR	57	27	7	6	2	0	1	85	8	230
2017	CR-03	70	0	0	20	10	0	0	70	30	10
2017	CR-04	48	35	10	4	3	0	0	83	7	97
2017	CR-05	63	23	5	7	1	0	2	87	8	120
2014	CR	54	32	7	7	0	0	0	86	7	214
2014	CR-04	58	28	3	10	1	0	0	87	11	113
2014	CR-05	48	35	12	4	0	0	0	84	4	93

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	21	9	4	4	1	83	8	1644
2019	CR-03	63	10	17	3	3	3	76	7	30
2019	CR-04	62	22	8	4	3	1	85	7	702
2019	CR-05	59	22	10	3	5	1	82	9	849
2018	CR	51	27	12	5	4	1	79	9	1617
2018	CR-03	57	26	4	9	4	0	83	13	23
2018	CR-04	53	27	9	4	5	2	82	9	702
2018	CR-05	49	27	14	5	4	1	77	9	839
2017	CR	56	24	9	4	5	1	81	9	1808
2017	CR-03	59	25	6	3	6	0	84	9	32
2017	CR-04	58	24	9	4	4	1	83	8	807
2017	CR-05	55	25	10	4	6	1	80	10	948

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	38	13	13	8	3	0	67	21	40
2019	CR-05	19	45	13	10	10	3	0	67	20	31

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	37	15	5	3	2	0	76	9	1640
2019	CR-03	30	43	17	7	0	0	3	76	7	30
2019	CR-04	39	36	15	6	3	2	0	76	9	698
2019	CR-05	38	37	14	5	3	2	0	77	9	850
2018	CR	36	39	14	6	3	2	0	76	9	1618
2018	CR-03	29	52	5	5	10	0	0	81	14	21
2018	CR-04	40	38	13	6	3	1	0	79	9	703
2018	CR-05	34	39	16	6	3	2	0	74	9	841
2017	CR	34	40	14	6	3	3	0	76	10	1803
2017	CR-03	50	22	19	6	3	0	0	72	9	32
2017	CR-04	38	38	13	5	2	3	0	79	7	805
2017	CR-05	30	42	14	8	3	2	0	74	12	945

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	33	16	11	7	1	0	65	18	1641
2019	CR-03	40	20	23	7	7	0	3	62	14	30
2019	CR-04	33	33	16	12	5	1	0	66	17	701
2019	CR-05	29	34	16	11	8	1	0	64	20	847
2018	CR	29	34	15	12	6	2	0	65	19	1624
2018	CR-03	27	41	5	23	0	5	0	71	24	22
2018	CR-04	33	34	13	11	6	2	0	68	18	705
2018	CR-05	27	34	18	13	7	2	0	61	20	843
2017	CR	24	39	15	12	7	2	0	65	19	1804
2017	CR-03	38	38	6	9	9	0	0	75	19	32
2017	CR-04	25	40	15	11	6	2	0	67	18	806
2017	CR-05	23	38	16	12	9	2	0	62	21	946

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	26	19	14	20	0	1	47	34	1640
2019	CR-03	23	17	23	10	23	0	3	41	34	30
2019	CR-04	19	27	20	14	19	0	1	46	34	701
2019	CR-05	22	25	19	13	20	0	1	48	33	846
2018	CR	21	23	22	14	20	0	1	44	34	1634
2018	CR-03	13	17	30	9	22	4	4	33	33	23
2018	CR-04	19	21	23	15	20	0	1	41	36	710
2018	CR-05	22	24	21	12	19	0	1	46	32	848
2017	CR	21	23	19	15	21	1	1	45	36	1802
2017	CR-03	28	22	19	9	19	0	3	52	29	32
2017	CR-04	18	22	19	16	23	0	1	40	40	806
2017	CR-05	23	24	18	14	19	1	1	48	33	943

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	28	21	10	8	0	0	61	18	1640
2019	CR-03	40	23	23	13	0	0	0	63	13	30
2019	CR-04	37	31	19	7	6	0	0	68	13	697
2019	CR-05	29	27	22	12	9	0	1	56	21	850
2018	CR	28	29	23	11	8	0	1	57	19	1633
2018	CR-03	30	35	9	13	4	4	4	71	19	23
2018	CR-04	32	31	21	8	6	0	1	64	15	708
2018	CR-05	25	27	25	14	10	0	0	52	23	848
2017	CR	30	28	21	12	8	0	1	59	20	1801
2017	CR-03	38	31	19	6	3	0	3	71	10	32
2017	CR-04	36	29	19	9	5	0	2	66	14	804
2017	CR-05	24	28	22	14	12	0	1	52	26	945

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	28	14	5	3	1	2	78	8	1626
2019	CR-03	43	27	20	7	0	0	3	72	7	30
2019	CR-04	56	25	11	3	2	1	2	83	6	695
2019	CR-05	44	30	16	6	3	0	1	75	9	838
2018	CR	41	30	18	6	3	1	2	72	9	1623
2018	CR-03	39	22	13	13	0	9	4	70	15	23
2018	CR-04	45	29	14	6	2	1	2	77	8	706
2018	CR-05	37	31	21	5	4	0	1	69	9	840
2017	CR	44	29	14	6	3	0	3	76	9	1791
2017	CR-03	59	16	6	3	9	0	6	80	13	32
2017	CR-04	49	28	13	6	1	0	4	80	7	801
2017	CR-05	39	31	16	7	4	0	3	73	11	938

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	23	17	11	12	1	1	59	24	1636
2019	CR-03	33	17	27	17	3	3	0	52	21	30
2019	CR-04	38	22	17	10	12	0	0	61	22	698
2019	CR-05	33	24	17	11	13	1	2	58	25	845
2018	CR	32	24	19	12	12	1	2	57	24	1623
2018	CR-03	26	13	26	17	9	4	4	43	29	23
2018	CR-04	34	25	17	10	10	1	3	61	21	702
2018	CR-05	30	23	20	12	13	0	1	54	26	845
2017	CR	34	22	17	13	12	0	3	57	25	1799
2017	CR-03	41	25	9	13	9	0	3	68	23	32
2017	CR-04	38	22	15	12	10	0	3	62	22	805
2017	CR-05	30	22	18	14	14	0	3	53	28	941

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	16	6	2	2	0	7	90	4	1633
2019	CR-03	63	7	13	0	0	0	17	84	0	30
2019	CR-04	71	14	5	2	1	0	7	92	3	693
2019	CR-05	65	18	6	2	2	0	6	89	4	847
2018	CR	64	17	8	2	1	1	8	88	4	1619
2018	CR-03	65	4	9	4	0	4	13	84	5	23
2018	CR-04	65	17	6	2	1	1	8	90	3	704
2018	CR-05	62	17	9	3	2	0	7	85	5	839
2017	CR	61	16	7	3	2	0	11	87	5	1799
2017	CR-03	59	0	9	3	0	0	28	83	4	32
2017	CR-04	65	15	6	1	0	0	11	91	2	804
2017	CR-05	58	17	8	4	3	1	10	84	7	942

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	28	13	6	5	0	1	75	12	1634
2019	CR-03	50	20	23	0	3	0	3	72	3	30
2019	CR-04	48	27	12	7	5	0	1	76	12	694
2019	CR-05	45	29	14	6	5	0	1	74	11	847
2018	CR	43	26	17	7	5	0	2	71	12	1629
2018	CR-03	61	13	17	4	0	4	0	77	5	23
2018	CR-04	47	26	14	7	4	0	2	74	11	709
2018	CR-05	40	27	20	7	6	0	1	67	13	843
2017	CR	43	30	15	7	4	0	1	73	11	1800
2017	CR-03	58	19	10	13	0	0	0	77	13	31
2017	CR-04	46	29	13	8	3	0	0	75	11	802
2017	CR-05	40	31	17	6	5	0	1	71	11	946

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	32	14	6	4	1	1	75	10	1633
2019	CR-03	31	31	14	7	7	0	10	69	15	29
2019	CR-04	44	32	13	5	4	1	1	78	9	696
2019	CR-05	41	32	15	7	4	0	1	74	11	845
2018	CR	35	34	17	7	4	1	3	72	11	1629
2018	CR-03	48	26	13	4	0	9	0	81	5	23
2018	CR-04	37	32	17	6	4	1	3	72	11	709
2018	CR-05	32	36	17	8	4	1	2	70	12	843
2017	CR	40	30	17	7	3	1	2	72	10	1799
2017	CR-03	45	26	16	6	6	0	0	71	13	31
2017	CR-04	41	30	15	7	2	1	2	75	10	802
2017	CR-05	39	29	19	6	4	1	2	70	11	945

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	32	17	8	3	1	1	72	11	1634
2019	CR-03	47	17	13	10	3	3	7	70	15	30
2019	CR-04	43	30	18	6	2	1	1	73	9	697
2019	CR-05	36	34	16	9	4	0	1	70	14	844
2018	CR	33	33	19	8	4	1	2	69	12	1626
2018	CR-03	48	13	26	4	0	9	0	67	5	23
2018	CR-04	37	32	18	7	3	1	2	71	11	707
2018	CR-05	30	36	19	9	4	0	2	67	14	844
2017	CR	37	31	17	9	3	1	1	70	13	1799
2017	CR-03	65	16	6	10	3	0	0	81	13	31
2017	CR-04	41	31	16	8	2	1	1	74	10	802
2017	CR-05	33	31	19	10	4	1	1	66	15	945

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	28	15	6	4	0	1	74	10	1638
2019	CR-03	47	20	13	3	7	3	7	74	11	30
2019	CR-04	46	28	16	6	4	0	1	74	10	700
2019	CR-05	45	28	16	7	4	0	1	73	11	846
2018	CR	39	29	18	8	3	1	2	70	11	1623
2018	CR-03	48	17	22	4	0	9	0	71	5	23
2018	CR-04	39	28	19	7	3	1	2	70	11	705
2018	CR-05	38	30	17	8	3	0	2	70	12	841
2017	CR	42	28	15	8	4	1	2	72	12	1796
2017	CR-03	55	23	16	3	3	0	0	77	6	31
2017	CR-04	42	29	16	8	3	1	2	73	11	801
2017	CR-05	41	28	15	8	5	1	2	72	13	943

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	26	12	7	7	1	74	14	1635
2019	CR-03	47	17	20	3	10	3	66	14	30
2019	CR-04	50	26	9	8	6	1	76	14	697
2019	CR-05	47	25	14	6	8	0	73	13	845

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	30	15	8	4	0	0	74	11	1622
2019	CR-03	60	20	7	3	3	0	7	86	7	30
2019	CR-04	50	29	13	4	2	0	0	80	6	692
2019	CR-05	38	30	16	11	5	0	0	68	16	838
2018	CR	36	32	19	7	4	1	2	69	11	1615
2018	CR-03	65	4	4	9	4	9	4	80	15	23
2018	CR-04	42	30	18	6	3	1	2	73	9	700
2018	CR-05	30	34	22	8	5	0	2	64	13	840
2017	CR	37	31	17	8	4	1	2	70	13	1793
2017	CR-03	61	16	10	6	3	0	3	80	10	31
2017	CR-04	42	29	16	7	3	1	2	74	10	798
2017	CR-05	31	33	18	10	5	1	2	66	15	943

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	24	10	3	4	1	1	83	7	1627
2019	CR-03	62	14	10	0	7	0	7	81	7	29
2019	CR-04	62	21	10	3	3	1	1	84	6	690
2019	CR-05	54	26	10	4	4	0	1	82	8	845
2018	CR	59	21	10	5	2	1	2	82	7	1616
2018	CR-03	50	14	14	9	0	9	5	74	11	22
2018	CR-04	61	20	11	5	2	1	2	82	7	701
2018	CR-05	57	23	10	4	3	0	3	82	7	839
2017	CR	57	23	11	5	2	0	3	82	7	1799
2017	CR-03	59	6	16	16	0	0	3	68	16	32
2017	CR-04	58	24	10	3	2	0	3	84	5	801
2017	CR-05	56	23	11	5	3	0	2	80	8	945

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	75	11	5	1	2	1	5	92	3	1627
2019	CR-03	57	7	10	10	3	0	13	73	15	30
2019	CR-04	77	10	5	1	1	1	4	92	2	689
2019	CR-05	74	12	4	1	2	1	5	92	4	845
2018	CR	72	14	6	1	1	1	5	91	3	1621
2018	CR-03	61	13	9	4	0	9	4	85	5	23
2018	CR-04	70	16	6	1	1	1	4	91	3	702
2018	CR-05	73	12	7	1	1	0	5	90	3	842

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	12	7	4	5	1	2	84	9	1637
2019	CR-03	66	10	7	7	3	3	3	81	11	29
2019	CR-04	71	11	7	4	4	0	2	84	9	696
2019	CR-05	67	14	8	4	5	1	2	83	9	849
2018	CR	68	14	6	3	4	1	2	85	8	1623
2018	CR-03	74	4	0	0	13	9	0	86	14	23
2018	CR-04	68	13	6	3	5	1	3	85	9	706
2018	CR-05	67	15	7	3	4	1	3	86	7	840
2017	CR	69	14	7	3	3	1	3	87	7	1805
2017	CR-03	72	9	6	6	3	3	0	84	10	32
2017	CR-04	71	13	6	3	3	0	4	88	6	805
2017	CR-05	68	15	7	3	4	1	2	86	7	947

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	28	10	6	4	0	1	79	10	1633
2019	CR-03	57	20	7	10	0	0	7	82	11	30
2019	CR-04	55	28	9	5	2	0	1	84	7	695
2019	CR-05	46	28	12	7	6	0	1	75	13	847
2018	CR	45	28	14	6	5	0	1	75	11	1628
2018	CR-03	48	17	17	9	4	4	0	68	14	23
2018	CR-04	49	27	13	5	4	1	1	77	9	707
2018	CR-05	42	30	14	7	6	0	1	72	13	844
2017	CR	48	28	12	6	3	0	2	78	9	1802
2017	CR-03	47	28	13	13	0	0	0	75	13	32
2017	CR-04	53	27	11	5	3	0	2	81	8	804
2017	CR-05	44	29	14	6	4	1	2	75	11	945

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	17	7	5	5	0	1	82	11	1633
2019	CR-03	73	7	7	7	3	0	3	83	10	30
2019	CR-04	65	16	7	5	5	0	1	82	11	692
2019	CR-05	63	18	8	5	5	0	1	82	10	848
2018	CR	57	22	10	5	5	0	1	80	11	1626
2018	CR-03	61	17	4	9	4	4	0	82	14	23
2018	CR-04	57	21	9	5	6	0	1	80	11	710
2018	CR-05	56	22	10	6	5	0	1	79	11	839
2017	CR	62	18	8	5	4	0	2	82	9	1800
2017	CR-03	66	19	0	9	6	0	0	84	16	32
2017	CR-04	62	18	10	4	3	0	2	82	8	802
2017	CR-05	63	18	7	5	5	0	2	82	10	945

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	5	2	0	1	0	31	96	2	1624
2019	CR-03	60	7	10	3	0	0	20	83	4	30
2019	CR-04	65	4	1	0	1	0	29	97	1	690
2019	CR-05	58	5	2	0	0	0	33	95	1	842
2018	CR	53	6	2	1	0	0	37	95	2	1614
2018	CR-03	57	9	4	0	4	4	22	88	6	23
2018	CR-04	54	6	1	1	0	1	36	96	2	704
2018	CR-05	51	6	3	1	1	0	39	94	2	833
2017	CR	56	6	3	1	1	0	33	93	2	1799
2017	CR-03	50	3	9	6	0	0	31	77	9	32
2017	CR-04	59	4	3	1	1	0	32	94	2	802
2017	CR-05	54	7	3	1	1	0	35	93	2	944

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	65	20	7	2	1	1	4	90	2	1631
2019	CR-03	77	13	3	0	0	0	7	96	0	30
2019	CR-04	72	18	4	1	0	1	5	95	1	692
2019	CR-05	60	23	10	2	1	0	3	86	3	848
2018	CR	58	25	7	3	1	0	6	89	4	1626
2018	CR-03	74	13	0	0	0	4	9	100	0	23
2018	CR-04	66	19	5	2	1	0	8	92	2	709
2018	CR-05	51	30	9	4	1	0	5	85	6	841
2017	CR	61	21	7	2	1	0	7	88	4	1791
2017	CR-03	69	16	3	0	0	0	13	96	0	32
2017	CR-04	68	17	5	1	1	0	8	92	2	798
2017	CR-05	54	25	10	3	2	0	6	85	5	941

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	74	13	5	1	3	1	3	90	5	1635
2019	CR-03	67	17	3	0	3	0	10	93	4	30
2019	CR-04	71	14	6	2	4	1	2	88	6	694
2019	CR-05	76	12	5	1	2	0	3	92	4	848
2018	CR	70	15	6	2	2	1	4	89	5	1626
2018	CR-03	65	9	4	4	4	9	4	85	10	23
2018	CR-04	68	14	7	3	3	1	4	86	7	708
2018	CR-05	73	14	5	1	2	0	4	91	3	842
2017	CR	70	15	6	3	2	0	4	89	5	1804
2017	CR-03	69	19	6	3	0	0	3	90	3	32
2017	CR-04	66	15	6	4	3	0	5	86	8	805
2017	CR-05	73	15	6	1	1	1	3	91	3	946

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	26	10	3	3	0	2	84	6	1627
2019	CR-03	80	10	7	0	0	0	3	93	0	30
2019	CR-04	56	26	9	4	3	0	1	84	7	692
2019	CR-05	55	27	11	3	2	0	2	84	5	843
2018	CR	49	28	14	4	2	0	2	79	6	1623
2018	CR-03	59	14	5	18	0	5	0	76	19	22
2018	CR-04	48	27	15	4	3	0	2	78	7	704
2018	CR-05	50	29	14	3	2	0	3	80	5	844
2017	CR	52	30	10	3	2	0	2	85	5	1800
2017	CR-03	59	22	13	6	0	0	0	81	6	32
2017	CR-04	51	29	10	4	2	0	3	83	6	803
2017	CR-05	53	31	10	3	1	0	2	86	4	944

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	35	27	9	4	0	0	61	13	1645
2019	CR-03	33	37	17	7	0	0	7	75	7	30
2019	CR-04	28	36	24	8	4	0	0	64	11	703
2019	CR-05	23	34	29	9	4	0	0	57	14	849
2018	CR	21	35	30	11	3	0	0	56	14	1630
2018	CR-03	30	48	13	9	0	0	0	78	9	23
2018	CR-04	24	36	27	9	2	1	0	61	12	707
2018	CR-05	18	34	33	12	3	0	0	52	15	846
2017	CR	19	35	31	10	4	0	0	54	14	1806
2017	CR-03	25	47	19	6	3	0	0	72	9	32
2017	CR-04	20	37	30	9	3	0	1	58	12	807
2017	CR-05	18	32	32	11	5	1	0	51	17	946

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	16	36	23	14	0	38	26	1630
2019	CR-03	0	13	20	30	33	3	66	14	30
2019	CR-04	8	14	34	26	17	0	44	22	695
2019	CR-05	12	17	38	21	12	0	32	30	842
2018	CR	9	17	37	23	14	0	37	26	1604
2018	CR-03	0	14	38	14	33	0	48	14	21
2018	CR-04	8	14	34	27	15	1	43	23	693
2018	CR-05	11	19	39	19	12	0	31	30	837
2017	CR	9	16	36	25	13	1	38	25	1796
2017	CR-03	13	16	16	31	25	0	56	28	32
2017	CR-04	6	16	36	27	15	0	42	22	805
2017	CR-05	12	16	36	24	11	1	35	28	938

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	31	19	12	14	2	1	23	77	1642
2019	CR-03	14	34	24	7	17	0	3	14	86	29
2019	CR-04	23	30	19	12	14	2	0	24	76	700
2019	CR-05	23	31	20	12	13	1	1	23	77	850
2018	CR	31	25	17	11	14	1	0	32	68	1627
2018	CR-03	27	23	18	18	9	0	5	29	71	22
2018	CR-04	30	25	17	11	14	2	0	31	69	706
2018	CR-05	32	24	17	10	15	1	0	33	67	845
2017	CR	29	23	16	11	16	3	1	31	69	1808
2017	CR-03	28	22	31	13	6	0	0	28	72	32
2017	CR-04	28	22	17	12	18	2	1	29	71	808
2017	CR-05	31	24	16	10	14	4	0	32	68	947

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	60	40	1229
2019	CR-03	42	58	24
2019	CR-04	63	37	521
2019	CR-05	59	41	638

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	43	57	1207
2019	CR-03	39	61	23
2019	CR-04	43	57	511
2019	CR-05	43	57	631
2018	CR	38	62	1077
2018	CR-03	53	47	15
2018	CR-04	37	63	473
2018	CR-05	39	61	549

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	16	14	9	13	1	7	61	25	1619
2019	CR-03	43	17	10	10	7	0	13	69	19	30
2019	CR-04	40	16	15	9	13	2	5	60	23	695
2019	CR-05	40	15	12	9	15	1	7	61	26	841
2018	CR	40	16	12	9	13	1	8	62	24	1625
2018	CR-03	48	13	9	9	9	9	4	70	20	23
2018	CR-04	38	18	12	10	13	1	8	62	25	705
2018	CR-05	41	15	12	9	12	1	9	62	24	844

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	13	19	22	16	19	1	10	36	39	1204
2019	CR-03	22	17	30	13	13	0	4	41	27	23
2019	CR-04	15	20	22	16	17	1	9	39	37	516
2019	CR-05	11	18	22	16	20	2	10	33	41	627
2018	CR	11	22	18	17	21	1	9	38	42	1084
2018	CR-03	20	13	27	13	13	7	7	38	31	15
2018	CR-04	12	23	17	18	20	1	9	38	43	475
2018	CR-05	11	23	19	15	21	1	9	37	41	554
2017	CR	15	21	17	13	22	2	10	41	40	1205
2017	CR-03	30	9	22	9	13	4	13	47	26	23
2017	CR-04	16	22	17	13	22	3	8	42	39	556
2017	CR-05	13	20	17	13	23	2	12	38	42	612

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	15	17	19	38	1	5	21	61	1209
2019	CR-03	8	21	17	21	29	0	4	30	52	24
2019	CR-04	6	14	18	21	37	0	3	21	61	516
2019	CR-05	5	15	16	18	39	2	6	21	61	631
2018	CR	4	13	12	20	45	1	4	19	68	1086
2018	CR-03	13	13	27	27	20	0	0	27	47	15
2018	CR-04	5	13	12	22	43	1	4	19	68	476
2018	CR-05	3	14	12	18	46	1	5	19	68	555
2017	CR	3	12	11	17	51	2	4	16	73	1204
2017	CR-03	4	9	17	17	30	13	9	17	61	23
2017	CR-04	4	13	10	18	52	2	3	17	73	555
2017	CR-05	3	11	11	17	50	2	5	15	73	612

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.