2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	40	13	6	2	0	79	8	126
2019	CS-01	44	38	13	0	6	0	81	6	16
2019	CS-02	40	42	11	6	1	0	82	7	85
2019	CS-03	33	44	11	11	0	0	78	11	18
2018	CS	38	41	12	8	1	0	79	9	76
2018	CS-01	45	18	27	0	9	0	64	9	11
2018	CS-02	40	42	10	8	0	0	83	8	52
2017	CS	47	37	3	10	3	0	84	13	70
2017	CS-02	40	40	4	11	4	0	80	16	45
2014	CS	32	43	5	16	5	0	75	21	44
2014	CS-02	31	47	6	14	3	0	78	17	36
2011	CS	38	39	13	7	3	0	77	11	293
2011	CS-01	35	53	6	0	0	6	94	0	17
2011	CS-02	40	37	14	7	3	0	76	10	177
2011	CS-03	33	42	15	5	4	0	75	10	73
2011	CS-04	33	33	6	28	0	0	67	28	18
2008	CS	36	46	11	7	0	0	82	7	28
2008	CS-02	20	60	10	10	0	0	80	10	20

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	33	12	10	4	1	1	73	15	126
2019	CS-01	41	29	0	24	6	0	0	71	29	17
2019	CS-02	44	31	13	5	5	1	1	77	10	84
2019	CS-03	28	39	17	17	0	0	0	67	17	18
2018	CS	39	32	17	9	3	0	0	71	12	77
2018	CS-01	55	9	27	0	9	0	0	64	9	11
2018	CS-02	36	36	15	11	2	0	0	72	13	53
2017	CS	37	32	14	7	10	0	0	68	17	70
2017	CS-02	26	33	16	11	13	0	0	60	25	45

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	32	9	2	1	0	89	2	125
2019	CS-01	59	24	12	6	0	0	82	6	17
2019	CS-02	59	30	8	1	1	0	89	2	83
2019	CS-03	61	28	11	0	0	0	89	0	18
2018	CS	60	32	5	3	0	0	92	3	75
2018	CS-01	73	27	0	0	0	0	100	0	11
2018	CS-02	55	35	6	4	0	0	90	4	51
2017	CS	60	29	9	1	1	0	88	3	70
2017	CS-02	51	36	9	2	2	0	87	4	45
2014	CS	59	32	7	0	0	2	93	0	44
2014	CS-02	56	33	8	0	0	3	91	0	36
2011	CS	58	34	6	1	1	0	92	2	290
2011	CS-01	59	29	6	0	0	6	94	0	17
2011	CS-02	58	34	5	1	1	0	93	2	175
2011	CS-03	58	36	4	1	0	0	94	1	72
2011	CS-04	50	33	17	0	0	0	83	0	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	30	12	2	2	0	84	4	127
2019	CS-01	65	12	12	0	12	0	76	12	17
2019	CS-02	56	28	13	2	0	0	85	2	85
2019	CS-03	50	44	6	0	0	0	94	0	18
2018	CS	48	38	12	3	0	0	86	3	77
2018	CS-01	36	36	27	0	0	0	73	0	11
2018	CS-02	51	38	9	2	0	0	89	2	53
2017	CS	48	34	12	4	1	0	83	6	70
2017	CS-02	42	36	13	7	2	0	78	9	45
2014	CS	50	34	9	7	0	0	84	7	44
2014	CS-02	47	36	11	6	0	0	83	6	36
2011	CS	45	40	9	3	2	0	86	6	293
2011	CS-01	35	47	12	0	0	6	88	0	17
2011	CS-02	47	39	7	5	2	0	86	7	177
2011	CS-03	45	45	4	3	3	0	90	5	73
2011	CS-04	39	33	28	0	0	0	72	0	18
2008	CS	36	50	11	4	0	0	86	4	28
2008	CS-02	25	60	10	5	0	0	85	5	20

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	27	17	4	2	2	1	77	6	127
2019	CS-01	59	18	18	6	0	0	0	76	6	17
2019	CS-02	48	27	15	4	2	2	1	78	6	85
2019	CS-03	50	33	17	0	0	0	0	83	0	18
2018	CS	43	30	14	8	4	1	0	74	12	77
2018	CS-01	36	36	9	18	0	0	0	73	18	11
2018	CS-02	45	26	17	4	6	2	0	73	10	53
2017	CS	38	34	6	17	4	0	0	73	22	70
2017	CS-02	33	36	4	20	7	0	0	69	27	45
2014	CS	27	34	9	20	9	0	0	61	29	44
2014	CS-02	31	33	8	17	11	0	0	64	28	36
2011	CS	29	38	20	8	4	1	0	68	12	292
2011	CS-01	29	53	12	0	0	6	0	88	0	17
2011	CS-02	33	34	20	8	5	1	0	67	13	176
2011	CS-03	23	44	22	8	3	0	0	67	11	73
2011	CS-04	17	50	17	6	6	0	6	71	12	18

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	29	15	6	2	1	1	77	8	127
2019	CS-01	35	35	24	6	0	0	0	71	6	17
2019	CS-02	51	26	14	5	2	1	1	78	7	85
2019	CS-03	44	39	11	0	6	0	0	83	6	18
2018	CS	37	37	14	7	4	1	0	75	11	76
2018	CS-01	40	40	0	20	0	0	0	80	20	10
2018	CS-02	40	32	17	4	6	2	0	73	10	53
2017	CS	40	29	13	17	1	0	0	68	19	70
2017	CS-02	31	29	16	22	2	0	0	60	25	45
2014	CS	34	29	14	16	7	0	0	63	23	44
2014	CS-02	39	25	14	14	8	0	0	64	22	36
2011	CS	27	42	16	10	4	0	0	70	14	291
2011	CS-01	31	56	6	0	0	6	0	93	0	16
2011	CS-02	30	39	17	10	5	0	0	69	14	176
2011	CS-03	22	48	16	10	4	0	0	70	14	73
2011	CS-04	17	44	17	17	0	0	6	65	18	18
2008	CS	29	43	21	4	4	0	0	71	7	28
2008	CS-02	25	45	20	5	5	0	0	70	10	20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	25	20	9	2	5	2	67	12	126
2019	CS-01	29	18	24	18	0	6	6	53	20	17
2019	CS-02	42	25	19	6	1	6	1	72	8	84
2019	CS-03	33	33	22	6	6	0	0	67	11	18
2018	CS	44	19	17	9	5	3	3	67	15	77
2018	CS-01	55	9	18	0	18	0	0	64	18	11
2018	CS-02	49	17	15	9	4	4	2	70	14	53
2017	CS	42	23	16	13	3	3	0	67	16	69
2017	CS-02	35	25	18	16	2	4	0	63	19	45
2014	CS	36	34	11	9	7	2	0	72	16	44
2014	CS-02	33	36	11	8	8	3	0	71	17	36
2011	CS	40	27	14	9	6	4	0	69	16	291
2011	CS-01	19	50	13	6	6	6	0	73	13	16
2011	CS-02	41	26	14	9	6	4	0	69	16	176
2011	CS-03	40	32	15	8	5	0	0	71	14	73
2011	CS-04	39	11	17	17	6	11	0	56	25	18
2008	CS	36	25	25	11	0	4	0	63	11	28
2008	CS-02	35	30	20	10	0	5	0	68	11	20

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	24	17	2	2	6	79	3	127
2019	CS-01	41	29	12	0	0	18	86	0	17
2019	CS-02	48	25	22	1	1	2	76	1	85
2019	CS-03	61	22	0	11	0	6	88	12	18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	23	12	3	2	0	1	83	5	127
2019	CS-01	71	12	12	6	0	0	0	82	6	17
2019	CS-02	56	26	13	2	1	0	1	83	4	85
2019	CS-03	67	17	6	6	6	0	0	83	11	18
2018	CS	53	25	12	7	3	1	0	79	9	76
2018	CS-01	60	30	10	0	0	0	0	90	0	10
2018	CS-02	47	26	15	8	2	2	0	75	10	53
2017	CS	44	34	13	3	6	0	0	78	9	70
2017	CS-02	38	38	13	2	9	0	0	75	11	45
2014	CS	30	25	20	14	7	2	2	57	21	44
2014	CS-02	22	31	25	8	8	3	3	56	18	36
2011	CS	38	31	13	9	8	0	0	70	17	292
2011	CS-01	41	41	6	6	0	6	0	88	6	17
2011	CS-02	43	26	14	10	7	0	0	69	17	176
2011	CS-03	32	40	14	8	7	0	0	71	15	73
2011	CS-04	22	39	11	11	11	0	6	65	24	18
2008	CS	29	32	14	18	4	4	0	63	22	28
2008	CS-02	30	35	10	20	5	0	0	65	25	20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	25	13	10	1	0	1	76	11	125
2019	CS-01	76	12	6	6	0	0	0	88	6	17
2019	CS-02	47	28	13	9	1	0	1	76	11	85
2019	CS-03	44	25	19	13	0	0	0	69	13	16
2018	CS	45	30	11	11	4	0	0	75	14	76
2018	CS-01	60	30	10	0	0	0	0	90	0	10
2018	CS-02	40	32	9	15	4	0	0	72	19	53
2017	CS	43	34	9	6	7	0	1	78	13	70
2017	CS-02	38	36	11	7	9	0	0	73	16	45
2014	CS	25	38	18	14	5	0	0	64	18	44
2014	CS-02	22	44	19	8	6	0	0	67	14	36
2011	CS	35	38	11	8	7	0	0	73	15	292
2011	CS-01	35	47	12	0	0	6	0	88	0	17
2011	CS-02	39	35	12	7	7	0	0	74	14	176
2011	CS-03	29	44	11	11	5	0	0	73	16	73
2011	CS-04	33	39	0	6	17	0	6	76	24	18
2008	CS	29	25	14	21	7	4	0	56	30	28
2008	CS-02	25	25	15	25	5	5	0	53	32	20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	27	8	7	1	84	8	127
2019	CS-01	65	18	6	12	0	82	12	17
2019	CS-02	59	26	8	6	1	85	7	85
2019	CS-03	56	28	6	11	0	83	11	18
2018	CS	51	26	9	7	7	78	13	76
2018	CS-01	60	20	20	0	0	80	0	10
2018	CS-02	49	28	8	8	8	77	15	53
2017	CS	54	30	7	4	4	84	9	70
2017	CS-02	40	38	11	7	4	78	11	45
2014	CS	25	43	14	9	9	68	18	44
2014	CS-02	22	50	11	6	11	72	17	36

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	31	17	4	2	8	1	75	6	126
2019	CS-01	41	24	24	6	0	6	0	69	6	17
2019	CS-02	37	27	18	4	2	11	1	73	7	84
2019	CS-03	33	44	17	6	0	0	0	78	6	18
2018	CS	32	25	16	9	1	17	0	68	13	76
2018	CS-01	36	18	27	0	0	18	0	67	0	11
2018	CS-02	31	27	15	12	0	15	0	68	14	52
2017	CS	25	31	19	12	3	9	1	63	16	70
2017	CS-02	24	25	20	16	4	11	0	55	23	45
2014	CS	16	34	11	2	23	14	0	58	29	44
2014	CS-02	19	31	14	0	22	14	0	58	26	36
2011	CS	16	32	23	15	9	5	0	51	25	293
2011	CS-01	24	24	24	18	0	12	0	53	20	17
2011	CS-02	20	32	22	15	7	4	0	54	23	177
2011	CS-03	7	34	26	16	12	4	0	43	30	73
2011	CS-04	17	39	11	0	22	11	0	63	25	18

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	26	22	10	2	8	63	13	125
2019	CS-01	53	18	18	6	0	6	75	6	17
2019	CS-02	29	25	23	11	4	10	59	16	84
2019	CS-03	24	41	24	12	0	0	65	12	17
2018	CS	29	25	21	13	5	8	58	20	77
2018	CS-01	36	9	18	9	0	27	63	13	11
2018	CS-02	26	28	21	13	6	6	58	20	53
2017	CS	24	30	10	17	13	6	57	32	70
2017	CS-02	20	20	13	20	18	9	44	42	45
2014	CS	11	23	23	11	25	7	36	39	44
2014	CS-02	14	22	28	6	25	6	38	32	36
2011	CS	10	30	24	20	14	2	40	35	291
2011	CS-01	6	53	12	18	6	6	63	25	17
2011	CS-02	13	30	21	22	12	2	43	35	175
2011	CS-03	1	29	34	14	21	1	31	35	73
2011	CS-04	17	22	17	22	17	6	41	41	18
2008	CS	18	32	18	14	11	7	54	27	28
2008	CS-02	15	35	15	20	10	5	53	32	20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	29	21	13	4	10	1	56	20	126
2019	CS-01	41	24	12	12	0	12	0	73	13	17
2019	CS-02	17	31	23	14	4	11	1	54	20	84
2019	CS-03	28	28	33	6	6	0	0	56	11	18
2018	CS	18	29	19	14	8	12	0	53	25	77
2018	CS-01	27	9	36	18	0	9	0	40	20	11
2018	CS-02	15	34	17	13	6	15	0	58	22	53
2017	CS	20	30	7	18	16	9	0	55	37	70
2017	CS-02	15	22	9	20	22	11	0	42	48	45
2014	CS	9	20	27	9	28	7	0	32	39	44
2014	CS-02	11	19	33	6	25	6	0	32	32	36
2011	CS	8	26	24	23	14	4	0	36	39	291
2011	CS-01	6	59	0	29	0	6	0	69	31	17
2011	CS-02	12	25	25	19	15	4	0	39	36	175
2011	CS-03	3	21	32	27	14	4	0	24	43	73
2011	CS-04	0	39	11	28	17	6	0	41	47	18
2008	CS	11	32	14	18	14	11	0	48	36	28
2008	CS-02	10	30	15	20	15	10	0	44	39	20

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	29	21	17	5	7	0	53	24	126
2019	CS-01	41	24	24	0	6	6	0	69	6	17
2019	CS-02	21	25	20	19	5	10	0	51	26	84
2019	CS-03	6	50	22	17	6	0	0	56	22	18
2018	CS	16	22	21	19	13	9	0	41	36	77
2018	CS-01	27	9	9	9	18	27	0	50	38	11
2018	CS-02	13	25	23	23	9	8	0	41	35	53
2017	CS	20	29	17	20	12	3	0	50	32	70
2017	CS-02	18	27	13	20	18	4	0	46	40	45
2014	CS	9	20	30	23	14	5	0	31	38	44
2014	CS-02	11	19	31	25	11	3	0	31	37	36
2011	CS	8	38	19	22	11	1	0	47	34	290
2011	CS-01	12	47	18	18	0	6	0	63	19	17
2011	CS-02	10	38	20	21	11	1	0	48	32	174
2011	CS-03	5	40	19	21	14	1	0	46	35	73
2011	CS-04	0	33	17	33	11	0	6	35	47	18
2008	CS	7	36	18	25	11	4	0	44	37	28
2008	CS-02	10	30	20	20	15	5	0	42	37	20

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	35	15	7	5	1	2	73	12	127
2019	CS-01	35	29	24	6	6	0	0	65	12	17
2019	CS-02	38	35	13	7	4	1	2	76	11	85
2019	CS-03	39	28	11	11	11	0	0	67	22	18
2018	CS	31	32	19	11	8	0	0	63	19	75
2018	CS-01	27	27	9	27	9	0	0	55	36	11
2018	CS-02	31	31	23	6	10	0	0	62	15	52
2017	CS	27	33	20	14	6	0	0	60	20	70
2017	CS-02	18	40	20	13	9	0	0	58	22	45
2014	CS	20	36	16	7	21	0	0	57	28	44
2014	CS-02	22	36	19	6	17	0	0	58	22	36
2011	CS	22	35	18	15	10	0	0	57	25	292
2011	CS-01	12	65	12	6	0	6	0	81	6	17
2011	CS-02	24	35	17	15	8	0	0	59	24	177
2011	CS-03	22	30	21	15	12	0	0	52	27	73
2011	CS-04	11	28	17	28	17	0	0	39	44	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	38	14	10	3	73	13	126
2019	CS-01	50	19	25	6	0	69	6	16
2019	CS-02	34	42	11	8	5	76	13	85
2019	CS-03	22	39	22	17	0	61	17	18
2018	CS	30	38	12	11	9	68	20	76
2018	CS-01	45	27	9	9	9	73	18	11
2018	CS-02	27	40	12	10	12	67	21	52
2017	CS	24	47	14	12	3	71	14	70
2017	CS-02	13	45	20	18	4	58	22	45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	20	17	9	2	0	1	72	11	127
2019	CS-01	65	18	12	6	0	0	0	82	6	17
2019	CS-02	49	22	18	6	4	0	1	73	10	85
2019	CS-03	61	6	17	17	0	0	0	67	17	18
2018	CS	34	39	11	9	5	1	0	75	15	76
2018	CS-01	40	30	10	10	10	0	0	70	20	10
2018	CS-02	34	42	9	9	6	0	0	75	15	53
2017	CS	37	23	24	12	4	0	0	60	16	70
2017	CS-02	26	25	29	13	7	0	0	51	20	45
2014	CS	23	41	14	14	9	0	0	64	23	44
2014	CS-02	19	42	17	11	11	0	0	61	22	36
2011	CS	30	40	10	13	7	1	0	70	20	291
2011	CS-01	29	47	12	0	0	12	0	87	0	17
2011	CS-02	31	40	10	13	5	1	0	71	18	175
2011	CS-03	32	36	10	16	7	0	0	67	23	73
2011	CS-04	22	44	6	6	17	0	6	71	24	18
2008	CS	11	43	18	21	7	0	0	54	29	28
2008	CS-02	10	35	20	25	10	0	0	45	35	20

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	35	10	11	4	0	1	75	15	125
2019	CS-01	53	24	6	12	6	0	0	76	18	17
2019	CS-02	37	37	7	13	5	0	0	75	18	83
2019	CS-03	39	39	11	6	0	0	6	82	6	18
2018	CS	26	34	14	20	4	0	1	61	24	76
2018	CS-01	27	27	36	9	0	0	0	55	9	11
2018	CS-02	25	33	13	23	6	0	0	58	29	52
2017	CS	27	30	12	23	7	0	1	58	31	70
2017	CS-02	20	29	11	29	11	0	0	49	40	45
2014	CS	7	48	16	19	11	0	0	54	30	44
2014	CS-02	6	50	19	17	8	0	0	56	25	36
2011	CS	20	34	17	18	11	0	0	54	29	292
2011	CS-01	29	41	12	12	0	6	0	75	13	17
2011	CS-02	19	34	16	18	12	0	0	53	31	177
2011	CS-03	21	35	15	19	10	0	0	56	29	72
2011	CS-04	17	28	33	6	11	0	6	47	18	18
2008	CS	11	39	25	21	4	0	0	50	25	28
2008	CS-02	10	40	25	25	0	0	0	50	25	20

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	24	18	9	7	6	1	63	18	127
2019	CS-01	35	18	29	6	12	0	0	53	18	17
2019	CS-02	36	26	13	11	6	7	1	68	18	85
2019	CS-03	33	11	33	6	11	6	0	47	18	18
2018	CS	19	34	12	25	9	1	0	54	34	77
2018	CS-01	36	9	0	27	27	0	0	45	55	11
2018	CS-02	17	40	13	21	8	2	0	58	29	53
2017	CS	27	23	21	11	14	3	0	51	27	70
2017	CS-02	24	22	20	11	18	4	0	49	30	45
2014	CS	14	23	21	9	32	2	0	37	42	44
2014	CS-02	17	25	22	6	31	0	0	42	36	36
2011	CS	16	31	20	17	15	1	0	48	32	290
2011	CS-01	31	19	13	13	19	6	0	53	33	16
2011	CS-02	16	33	19	16	15	1	0	49	31	177
2011	CS-03	13	34	23	17	14	0	0	46	31	71
2011	CS-04	11	28	28	17	11	6	0	41	29	18
2008	CS	7	46	25	14	7	0	0	54	21	28
2008	CS-02	0	55	20	15	10	0	0	55	25	20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	23	24	12	11	6	2	48	25	127
2019	CS-01	24	29	24	6	18	0	0	53	24	17
2019	CS-02	22	24	21	14	8	8	2	51	25	85
2019	CS-03	17	6	33	11	22	6	6	25	38	18
2018	CS	25	16	13	30	12	3	1	42	44	76
2018	CS-01	45	0	18	18	18	0	0	45	36	11
2018	CS-02	23	19	13	28	13	4	0	43	43	53
2017	CS	10	26	20	23	16	1	3	38	41	69
2017	CS-02	11	18	21	27	21	2	0	30	49	44
2014	CS	7	11	14	20	46	2	0	19	68	44
2014	CS-02	8	14	14	25	39	0	0	22	64	36
2011	CS	11	23	14	20	29	1	1	34	51	292
2011	CS-01	18	29	0	29	18	6	0	50	50	17
2011	CS-02	10	20	16	21	32	2	0	30	53	177
2011	CS-03	11	31	17	18	24	0	0	42	42	72
2011	CS-04	11	22	11	22	22	0	11	38	50	18
2008	CS	11	21	11	18	39	0	0	32	57	28
2008	CS-02	10	15	5	20	50	0	0	25	70	20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	16	13	4	2	1	4	80	7	125
2019	CS-01	41	18	18	12	6	0	6	63	19	17
2019	CS-02	60	14	14	4	2	1	4	78	6	83
2019	CS-03	67	28	6	0	0	0	0	94	0	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	13	5	4	3	2	10	87	8	127
2019	CS-01	53	18	12	0	0	0	18	86	0	17
2019	CS-02	69	9	1	5	5	2	8	88	11	85
2019	CS-03	50	17	17	6	0	0	11	75	6	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	31	10	6	4	2	5	78	11	127
2019	CS-01	41	24	12	6	12	0	6	69	19	17
2019	CS-02	40	34	9	7	4	2	4	79	11	85
2019	CS-03	50	28	11	6	0	0	6	82	6	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	24	9	10	4	4	5	74	16	127
2019	CS-01	59	12	6	6	12	0	6	75	19	17
2019	CS-02	40	27	11	11	4	5	4	73	15	85
2019	CS-03	44	22	6	17	0	6	6	75	19	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	23	9	10	8	3	6	70	20	127
2019	CS-01	29	24	6	6	18	12	6	64	29	17
2019	CS-02	42	24	9	11	7	2	5	71	19	85
2019	CS-03	44	22	11	11	6	0	6	71	18	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	17	9	2	2	2	6	87	3	127
2019	CS-01	35	24	24	0	6	6	6	67	7	17
2019	CS-02	67	18	6	2	1	1	5	90	4	85
2019	CS-03	72	11	11	0	0	0	6	88	0	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	76	11	2	1	6	5	97	1	127
2019	CS-01	59	18	6	0	12	6	93	0	17
2019	CS-02	80	9	1	0	6	4	99	0	85
2019	CS-03	83	6	0	6	0	6	94	6	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	9	2	1	2	8	97	1	127
2019	CS-01	65	24	0	0	0	12	100	0	17
2019	CS-02	79	9	2	1	2	6	96	1	85
2019	CS-03	83	0	6	0	0	11	94	0	18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	23	18	12	2	0	1	67	15	125
2019	CS-01	31	25	19	19	6	0	0	56	25	16
2019	CS-02	45	19	20	13	1	0	1	65	14	84
2019	CS-03	44	33	11	6	6	0	0	78	11	18
2018	CS	36	32	16	12	4	0	0	69	16	77
2018	CS-01	64	9	0	27	0	0	0	73	27	11
2018	CS-02	32	34	21	8	6	0	0	66	13	53
2017	CS	28	36	17	10	7	0	1	65	17	70
2017	CS-02	15	40	22	11	11	0	0	55	22	45
2014	CS	14	27	27	5	28	0	0	41	32	44
2014	CS-02	14	31	31	6	19	0	0	44	25	36
2011	CS	28	46	10	10	6	1	0	74	16	292
2011	CS-01	24	47	18	6	0	6	0	75	6	17
2011	CS-02	27	45	10	11	7	0	0	72	18	177
2011	CS-03	26	53	10	7	4	0	0	79	11	72
2011	CS-04	44	28	0	6	17	6	0	76	24	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	27	17	8	2	2	72	10	126
2019	CS-01	47	29	6	18	0	0	76	18	17
2019	CS-02	46	23	18	7	4	2	71	11	84
2019	CS-03	33	44	22	0	0	0	78	0	18
2018	CS	43	25	21	9	1	0	68	11	76
2018	CS-01	55	9	18	9	9	0	64	18	11
2018	CS-02	42	25	21	12	0	0	67	12	52
2017	CS	34	32	20	9	4	1	67	13	70
2017	CS-02	26	29	27	11	7	0	55	18	45
2014	CS	25	27	18	16	14	0	52	30	44
2014	CS-02	25	25	22	14	14	0	50	28	36

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	35	12	8	2	0	1	78	10	127
2019	CS-01	35	47	6	12	0	0	0	82	12	17
2019	CS-02	46	33	12	6	2	0	1	80	8	85
2019	CS-03	33	33	11	17	6	0	0	67	22	18
2018	CS	41	33	18	7	1	0	0	74	8	76
2018	CS-01	55	9	27	0	9	0	0	64	9	11
2018	CS-02	38	35	19	8	0	0	0	73	8	52
2017	CS	34	40	10	7	7	0	1	75	15	70
2017	CS-02	26	40	11	11	11	0	0	67	22	45
2014	CS	25	37	18	14	7	0	0	62	20	44
2014	CS-02	25	31	22	14	8	0	0	56	22	36
2011	CS	38	41	14	3	3	0	0	79	6	293
2011	CS-01	29	41	24	0	0	6	0	75	0	17
2011	CS-02	41	39	14	3	3	0	0	80	6	177
2011	CS-03	36	44	14	4	3	0	0	79	7	73
2011	CS-04	33	39	11	6	6	0	6	76	12	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	31	20	9	2	4	2	68	11	127
2019	CS-01	18	29	35	6	6	6	0	50	13	17
2019	CS-02	36	31	16	9	1	4	2	71	11	85
2019	CS-03	33	33	17	11	0	6	0	71	12	18
2018	CS	25	27	26	14	3	5	0	55	18	77
2018	CS-01	45	18	18	9	0	9	0	70	10	11
2018	CS-02	21	26	28	15	4	6	0	50	20	53
2017	CS	29	25	22	17	3	3	1	56	21	69
2017	CS-02	20	27	23	21	5	5	0	50	26	44

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	31	13	2	2	1	0	84	3	125
2019	CS-01	41	35	18	0	6	0	0	76	6	17
2019	CS-02	51	30	14	2	1	1	0	82	4	83
2019	CS-03	67	33	0	0	0	0	0	100	0	18
2018	CS	45	39	5	3	3	3	3	89	6	75
2018	CS-01	27	36	18	9	0	9	0	70	10	11
2018	CS-02	45	43	4	0	4	2	2	92	4	51
2017	CS	41	42	7	7	3	0	0	83	10	70
2017	CS-02	33	45	9	9	4	0	0	78	13	45
2014	CS	27	32	20	2	18	0	0	59	20	44
2014	CS-02	33	31	17	3	17	0	0	64	19	36
2011	CS	43	38	9	7	2	0	0	82	9	293
2011	CS-01	24	53	12	6	0	6	0	81	6	17
2011	CS-02	47	36	8	7	2	0	0	82	9	177
2011	CS-03	44	37	8	7	4	0	0	81	11	73
2011	CS-04	22	56	17	6	0	0	0	78	6	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	36	11	6	2	1	1	81	8	122
2019	CS-01	71	29	0	0	0	0	0	100	0	14
2019	CS-02	40	39	11	6	2	1	1	80	9	83
2019	CS-03	50	28	17	6	0	0	0	78	6	18
2018	CS	44	30	17	6	1	0	1	75	8	77
2018	CS-01	45	18	9	27	0	0	0	64	27	11
2018	CS-02	38	34	21	4	2	0	2	73	6	53
2017	CS	36	40	14	7	3	0	0	76	10	70
2017	CS-02	26	40	18	11	4	0	0	67	16	45
2014	CS	36	32	28	2	0	2	0	69	2	44
2014	CS-02	36	33	25	3	0	3	0	71	3	36
2011	CS	34	40	17	7	2	0	0	74	9	292
2011	CS-01	29	35	12	12	0	6	6	73	13	17
2011	CS-02	41	38	15	5	2	0	0	79	6	177
2011	CS-03	22	46	18	11	3	0	0	68	14	72
2011	CS-04	17	44	33	6	0	0	0	61	6	18
2008	CS	11	46	21	21	0	0	0	57	21	28
2008	CS-02	5	45	25	25	0	0	0	50	25	20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	18	6	8	2	2	4	83	10	127
2019	CS-01	59	6	12	12	0	12	0	73	13	17
2019	CS-02	58	22	5	8	2	0	5	84	11	85
2019	CS-03	78	11	6	6	0	0	0	89	6	18
2017	CS	57	26	10	3	1	0	3	85	4	70
2017	CS-02	51	31	9	2	2	0	4	86	5	45
2014	CS	48	27	9	2	11	2	0	77	14	44
2014	CS-02	47	28	11	3	11	0	0	75	14	36
2011	CS	40	25	11	11	8	2	2	69	20	292
2011	CS-01	47	29	12	6	0	6	0	81	6	17
2011	CS-02	45	26	8	11	6	2	2	74	18	177
2011	CS-03	32	21	14	15	14	3	1	55	30	72
2011	CS-04	17	28	22	6	17	6	6	50	25	18

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	21	38	41	127
2019	CS-01	12	24	65	17
2019	CS-02	26	39	35	85
2019	CS-03	11	39	50	18
2018	CS	26	39	35	77
2018	CS-01	45	27	27	11
2018	CS-02	23	47	30	53
2017	CS	22	51	27	70
2017	CS-02	20	51	29	45
2014	CS	16	54	30	44
2014	CS-02	17	53	31	36
2011	CS	19	50	31	293
2011	CS-01	12	53	35	17
2011	CS-02	19	49	33	177
2011	CS-03	15	55	30	73
2011	CS-04	39	33	28	18

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	19	22	26	15	7	11	27
2019	CS-02	23	23	23	14	9	9	22
2018	CS	30	25	20	5	10	10	20
2018	CS-02	33	25	17	8	17	0	12
2017	CS	27	13	13	0	40	7	15
2011	CS	16	38	35	7	9999	4	55
2011	CS-02	9	42	39	3	9999	6	33
2011	CS-03	27	27	36	9	9999	0	11

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	29	14	5	0	1	1	81	5	125
2019	CS-01	59	29	12	0	0	0	0	88	0	17
2019	CS-02	54	27	11	6	0	1	1	83	6	84
2019	CS-03	35	35	24	6	0	0	0	71	6	17
2018	CS	49	39	4	6	1	0	0	88	8	77
2018	CS-01	55	36	9	0	0	0	0	91	0	11
2018	CS-02	49	40	4	6	2	0	0	89	8	53
2017	CS	45	39	13	3	0	0	0	84	3	70
2017	CS-02	35	40	20	4	0	0	0	75	4	45
2014	CS	27	48	11	11	0	2	0	77	12	44
2014	CS-02	25	47	14	11	0	3	0	74	11	36
2011	CS	34	48	10	5	2	0	0	83	8	293
2011	CS-01	29	59	6	0	0	6	0	94	0	17
2011	CS-02	30	51	11	6	2	0	0	81	8	177
2011	CS-03	37	45	11	4	3	0	0	82	7	73
2011	CS-04	56	28	6	6	6	0	0	83	11	18
2008	CS	39	46	14	0	0	0	0	86	0	28
2008	CS-02	35	50	15	0	0	0	0	85	0	20

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	32	20	9	2	4	68	11	127
2019	CS-01	35	24	29	6	0	6	63	6	17
2019	CS-02	33	29	21	9	4	4	65	13	85
2019	CS-03	28	56	6	11	0	0	83	11	18
2018	CS	20	40	23	13	4	0	60	17	75
2018	CS-01	27	36	27	9	0	0	64	9	11
2018	CS-02	19	42	23	12	4	0	62	15	52
2017	CS	25	29	24	16	3	3	56	19	70
2017	CS-02	20	22	31	18	4	4	44	23	45
2014	CS	20	32	25	2	14	7	56	17	44
2014	CS-02	19	31	28	3	14	6	53	18	36
2011	CS	18	41	24	10	5	1	60	16	293
2011	CS-01	29	47	12	6	0	6	81	6	17
2011	CS-02	18	38	27	10	6	1	57	17	177
2011	CS-03	12	49	19	14	5	0	62	19	73
2011	CS-04	28	33	22	6	6	6	65	12	18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	3	26	31	18	16	1	5	36	31	125
2019	CS-01	6	6	31	25	19	0	13	50	14	16
2019	CS-02	4	31	29	14	17	1	5	33	37	84
2019	CS-03	0	28	33	22	17	0	0	39	28	18
2018	CS	8	25	42	17	7	0	1	24	33	76
2018	CS-01	0	18	18	27	36	0	0	64	18	11
2018	CS-02	8	29	46	13	2	0	2	16	37	52
2017	CS	7	20	38	20	10	0	4	32	29	69
2017	CS-02	9	25	36	22	4	0	4	28	35	45
2014	CS	16	23	48	7	5	0	2	12	39	44
2014	CS-02	14	25	47	6	6	0	3	11	40	36
2011	CS	12	32	34	15	5	1	1	20	45	288
2011	CS-01	0	12	41	18	12	6	12	36	14	17
2011	CS-02	12	31	37	14	4	1	1	18	44	176
2011	CS-03	16	37	27	16	4	0	0	20	53	70
2011	CS-04	6	44	22	22	0	0	6	24	53	18
2008	CS	11	4	68	11	7	0	0	18	14	28
2008	CS-02	15	5	70	5	5	0	0	10	20	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	4	11	25	25	25	2	6	56	17	126
2019	CS-01	0	12	29	18	24	6	12	50	14	17
2019	CS-02	2	12	23	30	26	2	5	60	15	84
2019	CS-03	11	11	28	17	28	0	6	47	24	18
2018	CS	8	17	32	17	20	5	1	39	27	76
2018	CS-01	9	9	18	9	55	0	0	64	18	11
2018	CS-02	8	19	33	17	17	4	2	37	29	52
2017	CS	13	19	23	19	20	0	6	41	34	69
2017	CS-02	16	20	22	20	18	0	4	40	37	45
2014	CS	20	32	9	25	9	2	2	36	55	44
2014	CS-02	19	31	8	31	8	0	3	40	51	36
2011	CS	12	22	27	27	9	2	2	37	35	289
2011	CS-01	0	6	18	47	12	6	12	71	7	17
2011	CS-02	12	23	24	27	11	2	1	38	37	177
2011	CS-03	14	23	29	28	6	0	0	33	38	69
2011	CS-04	11	28	39	17	0	0	6	18	41	18
2008	CS	14	7	46	25	7	0	0	32	21	28
2008	CS-02	15	10	45	20	10	0	0	30	25	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	19	29	17	15	4	6	35	33	127
2019	CS-01	6	12	35	0	24	12	12	31	23	17
2019	CS-02	9	21	29	19	14	4	4	35	33	85
2019	CS-03	17	17	17	28	17	0	6	47	35	18
2018	CS	16	22	28	16	13	3	3	31	40	76
2018	CS-01	18	9	36	0	36	0	0	36	27	11
2018	CS-02	15	25	25	15	12	4	4	29	44	52
2017	CS	16	25	25	16	7	3	9	26	46	69
2017	CS-02	16	31	25	13	4	2	9	20	53	45
2014	CS	18	27	37	11	5	0	2	16	46	44
2014	CS-02	19	28	33	14	3	0	3	17	49	36
2011	CS	22	23	30	15	6	2	1	22	47	290
2011	CS-01	18	0	29	24	12	12	6	43	21	17
2011	CS-02	16	27	34	12	7	3	1	20	44	177
2011	CS-03	30	20	27	20	3	0	0	23	50	70
2011	CS-04	39	33	11	11	0	0	6	12	76	18
2008	CS	11	29	46	11	4	0	0	14	39	28
2008	CS-02	10	30	50	10	0	0	0	10	40	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	0	5	30	38	21	2	5	63	5	125
2019	CS-01	0	6	35	18	18	6	18	46	8	17
2019	CS-02	0	5	29	42	20	1	2	65	5	83
2019	CS-03	0	0	28	39	28	0	6	71	0	18
2018	CS	3	13	29	33	19	1	1	53	16	75
2018	CS-01	0	18	9	18	55	0	0	73	18	11
2018	CS-02	4	14	35	31	12	2	2	45	18	51
2017	CS	4	7	30	27	24	0	7	55	12	70
2017	CS-02	4	7	33	31	18	0	6	52	12	45
2014	CS	7	2	35	35	14	2	5	53	10	43
2014	CS-02	9	3	34	34	17	0	3	53	12	35
2011	CS	6	12	37	31	12	1	1	44	18	290
2011	CS-01	0	6	35	18	24	12	6	50	7	17
2011	CS-02	6	8	34	34	14	1	2	50	15	177
2011	CS-03	4	19	44	27	6	0	0	33	23	70
2011	CS-04	0	33	28	33	6	0	0	39	33	18
2008	CS	0	14	36	32	18	0	0	50	14	28
2008	CS-02	0	20	35	30	15	0	0	45	20	20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	16	27	22	15	3	6	41	29	125
2019	CS-01	12	0	12	24	24	6	24	67	17	17
2019	CS-02	8	17	31	20	17	4	2	40	27	83
2019	CS-03	17	22	28	22	6	0	6	29	41	18
2018	CS	17	23	27	17	12	1	3	31	42	75
2018	CS-01	18	18	18	9	36	0	0	45	36	11
2018	CS-02	16	27	25	20	8	2	2	29	45	51
2017	CS	19	22	28	10	16	0	6	28	43	69
2017	CS-02	22	25	27	9	13	0	4	23	49	45
2014	CS	23	25	31	9	9	0	2	19	50	43
2014	CS-02	29	20	29	11	9	0	3	21	50	35
2011	CS	14	22	35	20	6	2	1	27	37	290
2011	CS-01	12	6	35	12	12	18	6	31	23	17
2011	CS-02	10	21	36	24	8	1	1	33	31	177
2011	CS-03	24	26	34	13	3	0	0	16	50	70
2011	CS-04	11	44	33	11	0	0	0	11	56	18
2008	CS	7	25	32	25	11	0	0	36	32	28
2008	CS-02	10	35	30	15	10	0	0	25	45	20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	10	18	26	26	5	6	59	21	125
2019	CS-01	18	18	6	18	18	12	12	46	46	17
2019	CS-02	6	7	18	27	32	5	5	66	14	84
2019	CS-03	18	12	24	29	12	0	6	44	31	17
2018	CS	5	16	18	28	26	1	5	58	23	76
2018	CS-01	9	18	9	9	55	0	0	64	27	11
2018	CS-02	4	17	17	31	23	2	6	58	23	52
2017	CS	6	10	20	28	26	3	7	60	18	69
2017	CS-02	7	11	22	25	29	2	4	57	19	45
2014	CS	2	5	23	32	27	2	9	66	8	44
2014	CS-02	3	6	19	36	31	0	6	71	9	36
2011	CS	4	8	19	33	29	3	3	67	13	291
2011	CS-01	0	0	18	35	24	18	6	77	0	17
2011	CS-02	4	8	19	31	33	3	2	68	13	177
2011	CS-03	3	13	14	39	27	0	4	69	16	71
2011	CS-04	11	6	44	28	6	6	0	35	18	18
2008	CS	4	7	39	36	14	0	0	50	11	28
2008	CS-02	0	5	45	30	20	0	0	50	5	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	17	34	14	14	4	5	31	32	125
2019	CS-01	13	6	31	13	19	6	13	38	23	16
2019	CS-02	10	17	36	17	14	5	2	33	28	84
2019	CS-03	17	28	33	0	17	0	6	18	47	18
2018	CS	14	20	29	18	14	1	3	34	36	76
2018	CS-01	18	9	18	18	36	0	0	55	27	11
2018	CS-02	12	23	35	13	13	2	2	28	36	52
2017	CS	12	23	34	14	10	1	6	26	38	69
2017	CS-02	11	29	27	13	13	2	4	29	43	45
2014	CS	19	18	27	23	9	2	2	33	38	44
2014	CS-02	17	17	31	22	11	0	3	34	34	36

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	17	29	26	15	2	6	44	24	126
2019	CS-01	12	12	18	18	12	6	24	42	33	17
2019	CS-02	1	18	32	29	17	1	2	47	20	84
2019	CS-03	17	17	22	22	17	0	6	41	35	18

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	30	18	16	7	6	2	56	25	126
2019	CS-01	24	24	24	18	0	6	6	53	20	17
2019	CS-02	23	31	14	18	7	6	1	58	27	84
2019	CS-03	22	33	22	11	11	0	0	56	22	18

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	26	9	9	6	1	1	75	15	127
2019	CS-01	59	18	6	18	0	0	0	76	18	17
2019	CS-02	49	27	8	7	6	1	1	78	13	85
2019	CS-03	39	22	17	6	17	0	0	61	22	18
2018	CS	37	24	12	17	7	3	1	63	25	76
2018	CS-01	45	9	18	18	9	0	0	55	27	11
2018	CS-02	35	29	8	17	6	4	2	67	24	52
2017	CS	36	37	16	6	4	1	0	74	10	70
2017	CS-02	31	31	22	7	7	2	0	64	14	45
2014	CS	38	32	9	9	12	0	0	70	21	44
2014	CS-02	42	36	8	8	6	0	0	78	14	36

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	27	10	6	3	1	80	10	126
2019	CS-01	59	24	12	6	0	0	82	6	17
2019	CS-02	55	27	7	6	4	1	83	10	84
2019	CS-03	44	22	22	6	6	0	67	11	18
2018	CS	45	33	16	4	1	0	79	5	75
2018	CS-01	45	18	27	9	0	0	64	9	11
2018	CS-02	45	39	12	2	2	0	84	4	51
2017	CS	38	42	13	6	1	0	80	7	70
2017	CS-02	35	38	16	9	2	0	73	11	45
2014	CS	39	45	9	7	0	0	84	7	44
2014	CS-02	39	44	11	6	0	0	83	6	36

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	39	12	4	2	1	1	82	6	127
2019	CS-01	24	47	29	0	0	0	0	71	0	17
2019	CS-02	45	40	7	4	2	1	1	87	6	85
2019	CS-03	56	22	11	11	0	0	0	78	11	18
2018	CS	36	42	16	5	0	1	0	79	5	76
2018	CS-01	36	36	18	9	0	0	0	73	9	11
2018	CS-02	35	46	15	4	0	0	0	81	4	52

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	30	12	8	0	2	1	80	8	125
2019	CS-01	56	13	25	6	0	0	0	69	6	16
2019	CS-02	48	33	8	7	0	2	1	84	7	85
2019	CS-03	39	33	11	17	0	0	0	72	17	18
2018	CS	39	44	9	3	0	5	0	88	3	77
2018	CS-01	45	36	9	9	0	0	0	82	9	11
2018	CS-02	40	43	9	2	0	6	0	88	2	53
2017	CS	40	36	16	7	0	1	0	77	7	70
2017	CS-02	33	38	18	9	0	2	0	73	9	45
2014	CS	39	38	14	0	5	5	0	81	5	44
2014	CS-02	39	39	14	0	3	6	0	82	3	36
2011	CS	27	38	18	9	5	2	0	67	14	291
2011	CS-01	41	24	24	6	0	6	0	69	6	17
2011	CS-02	28	41	18	6	6	1	1	70	12	175
2011	CS-03	25	41	16	11	5	1	0	67	17	73
2011	CS-04	22	22	17	17	11	11	0	50	31	18

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	30	13	3	2	4	2	81	6	125
2019	CS-01	44	31	6	6	13	0	0	75	19	16
2019	CS-02	48	30	11	2	1	6	2	84	4	84
2019	CS-03	44	28	28	0	0	0	0	72	0	18
2018	CS	42	31	14	3	4	6	0	78	7	77
2018	CS-01	45	27	9	9	0	9	0	80	10	11
2018	CS-02	42	34	15	0	6	4	0	78	6	53
2017	CS	48	17	22	6	1	6	0	69	8	70
2017	CS-02	40	20	22	9	2	7	0	64	12	45
2014	CS	38	34	11	2	7	5	2	78	10	44
2014	CS-02	39	33	14	0	6	6	3	79	6	36

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	25	12	3	2	0	1	83	5	126
2019	CS-01	53	24	18	6	0	0	0	76	6	17
2019	CS-02	60	24	10	4	2	0	1	84	6	84
2019	CS-03	50	39	11	0	0	0	0	89	0	18
2018	CS	53	29	13	4	0	1	0	83	4	76
2018	CS-01	64	9	9	18	0	0	0	73	18	11
2018	CS-02	52	29	15	2	0	2	0	82	2	52
2017	CS	47	34	10	9	0	0	0	81	9	70
2017	CS-02	42	38	7	13	0	0	0	80	13	45
2014	CS	34	36	14	5	11	0	0	71	16	44
2014	CS-02	33	36	14	6	11	0	0	69	17	36
2011	CS	34	44	12	6	4	0	0	78	10	290
2011	CS-01	35	47	12	0	0	6	0	88	0	17
2011	CS-02	36	42	13	6	4	0	0	78	10	174
2011	CS-03	33	48	10	5	4	0	0	81	10	73
2011	CS-04	28	44	11	11	6	0	0	72	17	18
2008	CS	21	54	18	7	0	0	0	75	7	28
2008	CS-02	20	50	20	10	0	0	0	70	10	20

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	27	14	9	5	6	4	69	15	127
2019	CS-01	29	18	24	6	0	6	18	62	8	17
2019	CS-02	40	26	13	9	4	6	2	72	14	85
2019	CS-03	33	28	11	6	17	6	0	65	24	18
2018	CS	30	29	16	12	7	4	3	63	20	76
2018	CS-01	45	18	9	18	9	0	0	64	27	11
2018	CS-02	29	35	12	13	4	6	2	69	19	52
2017	CS	25	24	24	16	3	3	4	54	20	70
2017	CS-02	18	29	20	20	4	4	4	51	27	45
2014	CS	27	41	9	16	2	5	0	72	19	44
2014	CS-02	31	39	8	14	3	6	0	74	18	36

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	29	19	10	5	3	1	65	15	126
2019	CS-01	41	18	24	6	6	6	0	63	13	17
2019	CS-02	32	29	20	10	6	2	1	63	16	84
2019	CS-03	33	39	11	11	0	6	0	76	12	18
2018	CS	33	29	22	9	1	5	0	65	11	76
2018	CS-01	55	18	18	9	0	0	0	73	9	11
2018	CS-02	26	36	23	8	2	6	0	66	10	53
2017	CS	28	39	20	3	6	3	1	70	9	70
2017	CS-02	24	40	20	2	9	4	0	67	12	45
2014	CS	34	45	7	11	0	2	0	81	12	44
2014	CS-02	33	47	8	8	0	3	0	83	9	36
2011	CS	24	39	14	12	7	4	0	66	20	292
2011	CS-01	29	47	12	0	0	12	0	87	0	17
2011	CS-02	26	33	16	13	8	3	1	61	22	177
2011	CS-03	21	53	13	7	6	1	0	75	13	72
2011	CS-04	17	33	0	22	17	11	0	56	44	18
2008	CS	18	39	32	7	4	0	0	57	11	28
2008	CS-02	15	30	40	10	5	0	0	45	15	20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	30	22	5	2	2	70	7	126
2019	CS-01	41	18	35	6	0	0	59	6	17
2019	CS-02	38	31	20	4	4	4	72	7	84
2019	CS-03	44	22	22	11	0	0	67	11	18
2018	CS	29	32	25	9	4	1	62	13	77
2018	CS-01	45	36	9	9	0	0	82	9	11
2018	CS-02	25	36	25	9	4	2	62	13	53

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	19	18	8	6	15	4	60	17	127
2019	CS-01	29	6	41	0	6	12	6	43	7	17
2019	CS-02	31	21	13	7	8	16	4	65	19	85
2019	CS-03	28	28	22	11	0	6	6	63	13	18
2018	CS	26	16	18	14	8	16	3	51	27	77
2018	CS-01	45	9	9	18	9	0	9	60	30	11
2018	CS-02	23	17	21	13	8	17	2	49	26	53
2017	CS	21	29	26	3	9	9	4	57	13	70
2017	CS-02	16	31	27	4	11	9	2	53	18	45
2014	CS	16	20	18	14	20	11	0	41	39	44
2014	CS-02	17	22	22	11	19	8	0	42	33	36
2011	CS	10	26	17	19	19	8	2	39	41	293
2011	CS-01	24	18	6	24	6	18	6	54	38	17
2011	CS-02	11	23	21	18	19	7	2	37	40	177
2011	CS-03	4	37	14	18	21	5	1	44	41	73
2011	CS-04	17	22	6	28	22	6	0	41	53	18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	43	3	6	4	0	87	10	127
2019	CS-01	65	12	0	18	6	0	76	24	17
2019	CS-02	41	51	2	4	2	0	92	6	85
2019	CS-03	39	39	0	11	11	0	78	22	18
2017	CS	30	52	6	12	1	0	81	13	70
2017	CS-02	20	56	9	13	2	0	75	16	45
2014	CS	25	57	7	9	2	0	82	11	44
2014	CS-02	25	56	8	8	3	0	81	11	36
2011	CS	36	51	4	6	3	0	87	9	293
2011	CS-01	24	65	6	0	0	6	94	0	17
2011	CS-02	36	51	3	6	3	0	88	9	177
2011	CS-03	38	47	5	7	3	0	85	10	73
2011	CS-04	39	44	6	11	0	0	83	11	18
2008	CS	21	68	4	7	0	0	89	7	28
2008	CS-02	20	70	0	10	0	0	90	10	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	35	7	6	2	0	85	8	126
2019	CS-01	53	24	12	6	6	0	76	12	17
2019	CS-02	52	40	2	5	1	0	92	6	85
2019	CS-03	44	17	22	17	0	0	61	17	18
2017	CS	48	36	7	6	3	0	84	9	70
2017	CS-02	42	42	4	7	4	0	84	11	45
2014	CS	48	36	5	5	7	0	84	12	44
2014	CS-02	53	36	6	3	3	0	89	6	36
2011	CS	39	39	8	9	5	0	78	14	291
2011	CS-01	41	41	6	0	6	6	88	6	17
2011	CS-02	40	38	7	10	5	0	78	15	176
2011	CS-03	35	40	8	11	6	0	75	17	72
2011	CS-04	39	44	17	0	0	0	83	0	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	35	11	6	1	82	7	126
2019	CS-01	56	19	19	0	6	75	6	16
2019	CS-02	42	40	8	9	0	82	9	85
2019	CS-03	67	17	17	0	0	83	0	18
2017	CS	44	39	13	4	0	83	4	70
2017	CS-02	31	42	20	7	0	73	7	45
2014	CS	29	50	11	9	0	80	9	44
2014	CS-02	33	44	14	8	0	78	8	36

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	74	13	6	4	2	1	1	88	6	126
2019	CS-01	65	18	6	6	6	0	0	82	12	17
2019	CS-02	78	11	4	4	2	1	1	90	6	85
2019	CS-03	71	6	18	6	0	0	0	76	6	17
2017	CS	77	12	7	0	1	0	3	91	2	69
2017	CS-02	75	13	7	0	0	0	4	93	0	45
2014	CS	71	16	7	0	0	0	7	93	0	44
2014	CS-02	69	19	3	0	0	0	8	97	0	36
2011	CS	71	13	4	5	5	0	2	86	10	293
2011	CS-01	76	12	6	0	0	6	0	94	0	17
2011	CS-02	74	12	3	4	5	0	2	87	9	177
2011	CS-03	64	18	5	5	4	0	3	85	10	73
2011	CS-04	50	17	0	11	17	0	6	71	29	18
2008	CS	82	11	4	4	0	0	0	93	4	28
2008	CS-02	95	0	0	5	0	0	0	95	5	20

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	10	9	2	3	0	6	85	6	127
2019	CS-01	53	12	12	6	6	0	12	73	13	17
2019	CS-02	76	8	5	1	4	0	6	90	5	85
2019	CS-03	67	6	22	6	0	0	0	72	6	18
2017	CS	68	10	9	3	0	1	9	87	3	70
2017	CS-02	71	11	9	2	0	2	4	88	2	45
2014	CS	75	5	7	2	0	0	11	90	3	44
2014	CS-02	72	6	6	3	0	0	14	90	3	36
2011	CS	66	13	9	3	5	1	3	82	9	291
2011	CS-01	71	12	0	6	0	6	6	93	7	17
2011	CS-02	69	13	10	1	4	0	3	85	5	176
2011	CS-03	57	17	8	7	7	1	3	77	14	72
2011	CS-04	50	11	6	11	17	0	6	65	29	18
2008	CS	64	11	11	0	0	0	14	88	0	28
2008	CS-02	75	5	10	0	0	0	10	89	0	20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	83	6	6	1	2	0	2	91	3	126
2019	CS-01	82	6	12	0	0	0	0	88	0	17
2019	CS-02	84	7	1	1	4	0	4	94	5	85
2019	CS-03	76	0	24	0	0	0	0	76	0	17
2017	CS	71	13	6	0	1	0	9	92	2	70
2017	CS-02	71	18	4	0	0	0	7	95	0	45
2014	CS	75	5	9	0	0	0	11	90	0	44
2014	CS-02	72	6	8	0	0	0	14	90	0	36
2011	CS	74	12	4	2	3	0	4	90	6	291
2011	CS-01	71	12	0	6	0	6	6	93	7	17
2011	CS-02	77	11	5	1	3	0	4	91	4	175
2011	CS-03	66	16	3	5	7	0	3	85	13	73
2011	CS-04	78	6	6	0	0	0	11	94	0	18
2008	CS	75	4	7	0	4	0	11	88	4	28
2008	CS-02	85	0	5	0	0	0	10	94	0	20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	13	8	10	12	17	6	61	28	126
2019	CS-01	53	6	18	18	6	0	0	59	24	17
2019	CS-02	31	12	5	7	15	24	6	61	32	84
2019	CS-03	44	11	11	17	6	6	6	63	25	18

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	48	9	2	3	2	2	85	6	127
2019	CS-01	47	24	12	0	12	6	0	75	13	17
2019	CS-02	33	52	7	4	1	1	2	88	5	85
2019	CS-03	33	50	11	0	6	0	0	83	6	18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	29	7	2	6	2	91	2	127
2019	CS-01	59	12	0	6	24	0	92	8	17
2019	CS-02	54	33	7	1	2	2	91	1	85
2019	CS-03	56	28	17	0	0	0	83	0	18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	127
2019	CS-02	7	93	85
2018	CS	14	86	76
2018	CS-02	12	88	52

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	55	45	11

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	45	55	11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	55	45	11

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	55	45	11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	127
2019	CS-02	13	87	85

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	11	20	7	2	24	10	55	14	127
2019	CS-01	41	6	6	12	0	18	18	73	18	17
2019	CS-02	19	11	26	6	4	26	9	45	15	85
2019	CS-03	39	17	11	11	0	17	6	71	14	18
2018	CS	18	17	22	8	4	26	5	51	17	77
2018	CS-01	36	0	18	18	0	18	9	50	25	11
2018	CS-02	15	21	23	6	6	25	6	51	16	53
2017	CS	20	23	22	13	6	14	3	51	23	70
2017	CS-02	16	22	20	18	7	15	2	46	30	45
2014	CS	25	16	25	7	5	16	7	53	15	44
2014	CS-02	28	11	28	3	6	17	8	52	11	36

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	22	20	4	3	6	2	70	8	127
2019	CS-01	47	12	24	0	0	6	12	71	0	17
2019	CS-02	41	20	24	4	5	6	1	66	9	85
2019	CS-03	44	39	11	6	0	0	0	83	6	18
2018	CS	31	23	22	5	3	14	1	65	9	77
2018	CS-01	45	9	36	9	0	0	0	55	9	11
2018	CS-02	30	23	23	6	4	13	2	62	11	53
2017	CS	31	32	17	10	4	6	0	66	15	70
2017	CS-02	22	29	20	13	7	9	0	56	22	45
2014	CS	34	27	20	5	7	7	0	66	12	44
2014	CS-02	33	28	19	3	8	8	0	67	12	36
2011	CS	31	35	18	9	3	4	0	69	12	293
2011	CS-01	47	24	12	6	0	12	0	80	7	17
2011	CS-02	34	32	18	8	4	4	0	68	13	177
2011	CS-03	23	48	19	5	1	3	0	73	7	73
2011	CS-04	33	33	6	22	0	6	0	71	24	18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	127
2018	CS	8	92	75

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	8	92	127
2019	CS-02	6	94	85

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	13	21	4	2	26	11	56	10	127
2019	CS-01	29	6	18	12	0	24	12	55	18	17
2019	CS-02	16	15	24	4	4	26	12	51	11	85
2019	CS-03	39	11	22	0	0	17	11	69	0	18
2018	CS	22	18	22	4	1	29	4	60	8	77
2018	CS-01	18	0	45	0	0	36	0	29	0	11
2018	CS-02	23	23	21	4	0	25	6	65	5	53
2017	CS	14	27	22	4	3	20	10	59	10	70
2017	CS-02	9	33	22	4	2	20	9	59	9	45
2014	CS	18	23	18	2	5	20	14	62	10	44
2014	CS-02	19	19	19	3	0	22	17	64	5	36

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	22	19	1	2	12	2	74	4	126
2019	CS-01	35	18	18	6	0	24	0	69	8	17
2019	CS-02	42	20	23	0	4	10	2	70	4	84
2019	CS-03	50	33	11	0	0	6	0	88	0	18
2018	CS	31	30	17	5	0	16	1	73	6	77
2018	CS-01	36	27	27	0	0	9	0	70	0	11
2018	CS-02	32	26	17	6	0	17	2	72	7	53
2017	CS	27	35	19	3	3	9	6	71	7	70
2017	CS-02	16	38	20	2	4	13	6	67	8	45
2014	CS	32	32	16	2	5	9	5	74	8	44
2014	CS-02	28	36	17	0	3	11	6	77	3	36
2011	CS	34	35	19	4	3	5	0	73	7	293
2011	CS-01	47	35	6	6	0	6	0	88	6	17
2011	CS-02	36	32	20	3	2	7	0	73	5	177
2011	CS-03	29	42	19	3	3	4	0	74	6	73
2011	CS-04	33	28	22	17	0	0	0	61	17	18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	126
2019	CS-01	13	88	16
2019	CS-02	11	89	85
2019	CS-03	6	94	18
2017	CS	17	83	70
2017	CS-02	20	80	45

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	85	15	13
2017	CS	83	17	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	9	18	18	0	9	0	60	20	11
2017	CS	39	30	10	10	10	0	0	70	20	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	20	8	2	1	3	1	89	3	127
2019	CS-01	71	12	6	6	0	6	0	88	6	17
2019	CS-02	62	25	7	1	0	4	1	91	1	85
2019	CS-03	72	11	6	6	6	0	0	83	11	18
2018	CS	57	25	11	4	3	0	0	83	7	75
2018	CS-01	50	30	10	10	0	0	0	80	10	10
2018	CS-02	58	26	9	4	2	0	0	85	6	53
2017	CS	56	32	6	4	1	0	1	88	6	70
2017	CS-02	45	38	9	7	0	0	2	84	7	45

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	21	14	7	0	7	0	77	8	14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	32	13	4	2	3	2	81	6	127
2019	CS-01	29	24	18	6	12	12	0	60	20	17
2019	CS-02	47	32	14	4	0	1	2	82	4	85
2019	CS-03	44	39	6	6	0	6	0	88	6	18
2018	CS	44	29	13	9	1	4	0	76	11	77
2018	CS-01	55	27	9	9	0	0	0	82	9	11
2018	CS-02	38	32	13	11	0	6	0	74	12	53
2017	CS	33	38	17	7	1	1	1	73	9	70
2017	CS-02	22	47	18	7	2	2	2	72	9	45

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	31	17	12	1	3	1	70	13	127
2019	CS-01	29	24	35	6	0	6	0	56	6	17
2019	CS-02	39	31	14	13	1	1	1	71	14	85
2019	CS-03	33	33	6	17	0	11	0	75	19	18
2018	CS	35	30	21	10	3	1	0	66	13	77
2018	CS-01	36	18	18	27	0	0	0	55	27	11
2018	CS-02	34	38	19	6	2	2	0	73	8	53
2017	CS	26	35	16	17	6	0	0	61	23	70
2017	CS-02	18	35	18	25	4	0	0	53	29	45

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	22	22	9	17	1	2	50	28	127
2019	CS-01	18	24	6	12	35	0	6	44	50	17
2019	CS-02	27	22	25	8	14	1	2	51	23	85
2019	CS-03	33	17	33	0	17	0	0	50	17	18
2018	CS	29	23	16	8	23	0	1	53	32	77
2018	CS-01	18	27	0	0	45	0	9	50	50	11
2018	CS-02	32	19	17	11	21	0	0	51	32	53
2017	CS	28	30	11	10	17	0	3	60	28	70
2017	CS-02	31	33	11	9	16	0	0	64	25	45

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	33	25	6	6	1	3	61	12	126
2019	CS-01	29	29	18	6	6	0	12	67	13	17
2019	CS-02	23	36	30	5	4	1	2	60	9	84
2019	CS-03	33	33	11	17	6	0	0	67	22	18
2018	CS	26	34	22	12	5	0	1	61	17	77
2018	CS-01	36	18	18	18	9	0	0	55	27	11
2018	CS-02	17	40	25	11	6	0	2	58	17	53
2017	CS	27	30	22	7	11	0	3	59	19	70
2017	CS-02	22	27	31	7	13	0	0	49	20	45

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	34	15	7	2	1	2	75	9	125
2019	CS-01	35	41	6	0	6	0	12	87	7	17
2019	CS-02	40	33	17	8	0	1	1	74	9	83
2019	CS-03	44	28	22	0	6	0	0	72	6	18
2018	CS	43	26	16	8	5	0	3	71	13	77
2018	CS-01	45	27	18	0	9	0	0	73	9	11
2018	CS-02	36	28	15	11	6	0	4	67	18	53
2017	CS	37	35	12	9	4	0	4	75	13	70
2017	CS-02	33	31	18	9	7	0	2	66	16	45

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	21	21	17	11	1	3	49	30	126
2019	CS-01	31	13	25	13	6	0	13	50	21	16
2019	CS-02	29	24	15	20	8	1	2	55	29	85
2019	CS-03	17	17	33	11	22	0	0	33	33	18
2018	CS	21	20	28	16	13	1	1	42	30	76
2018	CS-01	45	0	27	0	27	0	0	45	27	11
2018	CS-02	15	21	29	17	13	2	2	38	32	52
2017	CS	16	28	19	21	13	0	3	45	35	68
2017	CS-02	11	27	21	23	18	0	0	38	41	44

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	29	5	4	3	1	5	87	8	126
2019	CS-01	63	13	0	6	13	0	6	80	20	16
2019	CS-02	55	29	5	5	0	1	5	90	5	85
2019	CS-03	50	33	11	0	6	0	0	83	6	18
2018	CS	55	18	16	0	4	0	8	79	4	77
2018	CS-01	73	18	0	0	9	0	0	91	9	11
2018	CS-02	47	23	21	0	4	0	6	74	4	53
2017	CS	48	29	13	3	3	0	4	80	6	70
2017	CS-02	44	29	18	4	4	0	0	73	9	45

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	28	20	4	6	1	2	70	10	126
2019	CS-01	41	18	24	6	6	0	6	63	13	17
2019	CS-02	38	30	19	4	6	1	2	70	10	84
2019	CS-03	44	28	22	6	0	0	0	72	6	18
2018	CS	43	18	18	7	9	0	4	64	16	76
2018	CS-01	45	0	27	9	18	0	0	45	27	11
2018	CS-02	40	23	19	4	10	0	4	66	14	52
2017	CS	37	22	20	9	9	0	4	61	18	70
2017	CS-02	38	20	25	11	7	0	0	58	18	45

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	38	11	6	3	2	3	79	9	124
2019	CS-01	47	29	0	6	6	0	12	87	13	17
2019	CS-02	40	35	12	7	2	1	2	78	10	85
2019	CS-03	6	56	25	0	6	6	0	67	7	16
2018	CS	38	29	14	14	3	1	1	68	17	77
2018	CS-01	45	18	27	9	0	0	0	64	9	11
2018	CS-02	32	32	13	15	4	2	2	67	20	53
2017	CS	29	31	22	12	3	1	3	62	15	69
2017	CS-02	25	30	23	18	2	2	0	56	21	44

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	36	26	2	2	2	3	69	4	125
2019	CS-01	53	29	0	0	6	0	12	93	7	17
2019	CS-02	28	29	34	4	1	1	2	60	5	85
2019	CS-03	18	59	18	0	0	6	0	81	0	17
2018	CS	32	25	25	10	5	1	1	59	16	77
2018	CS-01	45	9	45	0	0	0	0	55	0	11
2018	CS-02	25	32	21	11	8	2	2	59	20	53
2017	CS	25	27	26	12	6	1	3	55	18	70
2017	CS-02	24	22	29	16	7	2	0	48	23	45

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	35	14	7	6	2	2	72	13	125
2019	CS-01	41	29	12	6	6	6	0	75	13	17
2019	CS-02	35	33	14	8	6	1	2	71	15	85
2019	CS-03	12	53	18	6	6	6	0	69	13	17
2018	CS	35	27	19	9	8	1	0	63	17	77
2018	CS-01	36	27	18	18	0	0	0	64	18	11
2018	CS-02	34	28	19	8	9	2	0	63	17	53
2017	CS	25	32	20	12	6	1	4	60	19	69
2017	CS-02	23	30	21	18	5	2	2	55	24	44

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	21	15	5	5	2	2	74	10	125
2019	CS-01	47	18	12	0	18	6	0	69	19	17
2019	CS-02	54	21	14	4	4	1	2	78	7	85
2019	CS-03	41	18	18	18	0	6	0	63	19	17

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	34	11	6	5	3	2	77	11	125
2019	CS-01	35	41	12	0	6	6	0	81	6	17
2019	CS-02	42	34	9	5	5	2	2	80	10	85
2019	CS-03	29	29	24	12	0	6	0	63	13	17
2018	CS	48	23	17	9	3	0	0	71	12	77
2018	CS-01	55	9	18	18	0	0	0	64	18	11
2018	CS-02	45	28	17	6	4	0	0	74	9	53
2017	CS	31	26	26	12	3	0	3	59	15	70
2017	CS-02	24	27	31	16	2	0	0	51	18	45

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	20	8	2	2	3	2	87	4	124
2019	CS-01	71	12	0	0	6	6	6	93	7	17
2019	CS-02	61	23	8	2	1	2	2	88	4	84
2019	CS-03	59	18	12	6	0	6	0	81	6	17
2018	CS	59	25	7	1	4	1	3	88	5	76
2018	CS-01	64	18	9	9	0	0	0	82	9	11
2018	CS-02	58	27	4	0	6	2	4	90	6	52
2017	CS	68	22	4	4	0	0	1	91	4	70
2017	CS-02	71	18	4	7	0	0	0	89	7	45

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	13	6	1	1	3	6	91	2	125
2019	CS-01	59	12	6	0	6	6	12	86	7	17
2019	CS-02	68	16	6	1	0	2	6	92	1	85
2019	CS-03	76	0	12	0	0	6	6	87	0	17
2018	CS	75	13	4	1	1	1	4	93	3	77
2018	CS-01	82	9	0	9	0	0	0	91	9	11
2018	CS-02	70	15	6	0	2	2	6	92	2	53

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	74	13	2	2	4	2	3	91	7	126
2019	CS-01	56	13	6	6	0	6	13	85	8	16
2019	CS-02	75	14	1	1	5	1	2	93	6	85
2019	CS-03	78	6	6	6	6	0	0	83	11	18
2018	CS	82	6	5	1	1	1	3	92	3	77
2018	CS-01	91	9	0	0	0	0	0	100	0	11
2018	CS-02	81	8	4	0	2	2	4	94	2	53
2017	CS	66	21	7	0	1	0	4	91	2	70
2017	CS-02	67	22	4	0	2	0	4	93	2	45

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	22	10	0	6	2	2	83	6	124
2019	CS-01	50	25	13	0	0	6	6	86	0	16
2019	CS-02	61	19	8	0	6	2	2	85	6	83
2019	CS-03	56	17	17	0	11	0	0	72	11	18
2018	CS	73	10	4	8	4	1	0	84	12	77
2018	CS-01	64	9	0	27	0	0	0	73	27	11
2018	CS-02	75	11	4	4	4	2	0	88	8	53
2017	CS	59	24	10	3	1	0	3	85	4	70
2017	CS-02	53	33	9	0	2	0	2	89	2	45

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	26	7	3	2	2	2	88	5	126
2019	CS-01	50	25	6	6	0	6	6	86	7	16
2019	CS-02	59	27	7	2	1	1	2	89	4	85
2019	CS-03	50	28	11	6	6	0	0	78	11	18
2018	CS	58	21	10	6	3	1	0	80	9	77
2018	CS-01	45	18	27	0	9	0	0	64	9	11
2018	CS-02	57	25	9	8	0	2	0	83	8	53
2017	CS	63	20	7	3	4	0	3	85	7	70
2017	CS-02	58	22	11	2	4	0	2	82	7	45

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	6	5	0	0	3	24	93	0	124
2019	CS-01	56	6	0	0	0	6	31	100	0	16
2019	CS-02	58	7	4	0	0	4	28	95	0	83
2019	CS-03	78	6	11	0	0	0	6	88	0	18
2018	CS	57	4	0	1	0	1	36	98	2	77
2018	CS-01	64	0	0	0	0	0	36	100	0	11
2018	CS-02	58	2	0	2	0	2	36	97	3	53
2017	CS	61	14	1	0	1	0	21	96	2	70
2017	CS-02	55	16	2	0	2	0	25	94	3	45

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	67	15	7	2	2	2	6	89	4	124
2019	CS-01	56	6	13	0	0	6	19	83	0	16
2019	CS-02	67	18	6	2	1	2	4	90	4	84
2019	CS-03	71	12	12	0	6	0	0	82	6	17
2018	CS	68	10	6	1	3	1	10	88	4	77
2018	CS-01	55	18	9	0	9	0	9	80	10	11
2018	CS-02	64	11	8	2	2	2	11	87	4	53
2017	CS	59	24	7	3	0	0	7	89	3	70
2017	CS-02	58	20	11	2	0	0	9	85	2	45

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	13	5	1	0	3	3	94	1	126
2019	CS-01	69	13	0	0	0	13	6	100	0	16
2019	CS-02	74	14	6	1	0	2	2	93	1	85
2019	CS-03	78	17	6	0	0	0	0	94	0	18
2018	CS	64	16	8	3	4	3	4	85	7	77
2018	CS-01	64	18	9	0	9	0	0	82	9	11
2018	CS-02	58	19	8	4	4	4	4	84	8	53
2017	CS	57	16	12	9	4	0	3	75	13	70
2017	CS-02	51	18	18	7	7	0	0	69	13	45

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	25	7	3	1	2	2	88	4	126
2019	CS-01	56	31	0	6	0	6	0	93	7	16
2019	CS-02	56	25	9	4	1	2	2	85	5	85
2019	CS-03	78	17	6	0	0	0	0	94	0	18
2018	CS	60	27	6	3	1	0	3	89	4	77
2018	CS-01	55	27	9	0	9	0	0	82	9	11
2018	CS-02	58	30	6	4	0	0	2	90	4	53
2017	CS	47	33	13	1	3	0	3	83	4	70
2017	CS-02	49	40	9	0	2	0	0	89	2	45

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	43	22	4	4	1	1	70	8	127
2019	CS-01	24	41	29	6	0	0	0	65	6	17
2019	CS-02	25	48	19	4	2	1	1	75	6	85
2019	CS-03	44	17	28	6	6	0	0	61	11	18
2018	CS	21	37	36	4	1	1	0	59	5	76
2018	CS-01	10	30	50	10	0	0	0	40	10	10
2018	CS-02	19	38	38	2	2	2	0	58	4	53
2017	CS	16	38	27	10	6	1	1	56	16	70
2017	CS-02	13	33	31	11	9	2	0	48	21	45

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	7	36	31	17	2	1	49	14	126
2019	CS-01	6	12	41	35	6	0	0	41	18	17
2019	CS-02	7	5	31	34	20	2	1	56	12	85
2019	CS-03	0	12	53	12	18	6	0	31	13	17
2018	CS	4	12	31	32	21	0	0	53	16	77
2018	CS-01	9	27	27	18	18	0	0	36	36	11
2018	CS-02	4	9	30	36	21	0	0	57	13	53
2017	CS	7	6	39	26	20	1	0	47	13	69
2017	CS-02	9	7	40	22	20	2	0	43	16	45

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	28	28	8	11	3	2	21	79	127
2019	CS-01	24	29	18	12	12	6	0	25	75	17
2019	CS-02	18	27	34	7	8	4	2	19	81	85
2019	CS-03	33	22	17	6	22	0	0	33	67	18
2018	CS	23	23	17	14	19	3	0	24	76	77
2018	CS-01	27	27	9	9	27	0	0	27	73	11
2018	CS-02	21	26	15	15	21	2	0	21	79	53
2017	CS	25	19	19	16	14	7	0	27	73	70
2017	CS-02	22	20	16	16	18	9	0	24	76	45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	71	29	95
2019	CS-01	67	33	12
2019	CS-02	71	29	65
2019	CS-03	67	33	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	45	55	95
2019	CS-01	50	50	12
2019	CS-02	49	51	65
2019	CS-03	25	75	12
2018	CS	28	72	57
2018	CS-02	34	66	41

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	14	14	6	10	2	5	67	18	125
2019	CS-01	41	12	24	6	6	6	6	60	13	17
2019	CS-02	46	13	15	7	11	1	6	64	19	84
2019	CS-03	50	22	6	6	17	0	0	72	22	18
2018	CS	39	13	16	11	9	0	12	60	22	76
2018	CS-01	55	18	9	0	18	0	0	73	18	11
2018	CS-02	35	13	19	12	10	0	12	54	24	52

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	23	20	15	22	0	3	41	38	95
2019	CS-01	25	42	17	8	8	0	0	67	17	12
2019	CS-02	20	20	20	15	20	0	5	42	37	65
2019	CS-03	0	25	8	8	58	0	0	25	67	12
2018	CS	9	18	18	16	32	2	7	29	52	57
2018	CS-02	10	20	17	17	27	2	7	32	49	41
2017	CS	10	26	19	13	23	2	6	39	39	47
2017	CS-02	10	26	26	6	23	3	6	39	32	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	21	21	15	32	0	2	31	47	95
2019	CS-01	25	17	17	25	17	0	0	42	42	12
2019	CS-02	9	20	26	14	29	0	2	30	44	65
2019	CS-03	0	25	0	8	67	0	0	25	75	12
2018	CS	4	16	14	9	54	2	2	20	65	57
2018	CS-02	5	15	15	10	54	2	0	20	65	41
2017	CS	4	13	11	11	57	0	4	18	71	47
2017	CS-02	6	16	16	10	45	0	6	24	59	31

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.