2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 46 39 7 5 4 0 0 85 8 189
2019 EC-03 28 44 22 6 0 0 0 72 6 18
2019 EC-04 39 42 6 6 6 0 0 81 13 31
2019 EC-05 46 42 8 3 1 0 0 88 4 74
2019 EC-06 55 31 3 3 7 0 0 86 10 29
2019 EC-07 64 36 0 0 0 0 0 100 0 22
2018 EC 45 43 6 5 2 0 0 87 7 141
2018 EC-04 48 48 0 4 0 0 0 96 4 25
2018 EC-05 42 45 8 2 3 0 0 87 5 60
2018 EC-06 45 45 5 5 0 0 0 90 5 20
2018 EC-07 56 33 0 6 6 0 0 89 11 18
2017 EC 48 38 3 9 2 0 0 87 10 128
2017 EC-02 36 35 0 29 0 0 0 71 29 11
2017 EC-04 48 27 14 10 0 0 0 76 10 29
2017 EC-05 51 46 0 2 0 0 0 98 2 41
2017 EC-06 47 48 0 5 0 0 0 95 5 21
2017 EC-07 60 20 0 20 0 0 0 80 20 15
2014 EC 38 45 6 5 5 0 0 84 10 62
2014 EC-05 37 52 5 0 5 0 0 89 5 19
2014 EC-06 53 40 0 7 0 0 0 93 7 15
2011 EC 40 41 5 8 4 0 1 82 13 95
2011 EC-04 21 50 0 14 14 0 0 71 29 14
2011 EC-05 21 47 16 11 5 0 0 68 16 19
2011 EC-06 56 38 0 6 0 0 0 94 6 16
2011 EC-07 65 30 0 0 5 0 0 95 5 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 38 32 13 11 7 0 0 69 18 189
2019 EC-03 41 29 12 6 12 0 0 71 18 17
2019 EC-04 25 47 22 6 0 0 0 72 6 32
2019 EC-05 35 35 9 14 7 0 0 70 20 74
2019 EC-06 45 31 10 7 7 0 0 76 14 29
2019 EC-07 55 18 0 18 9 0 0 73 27 22
2018 EC 42 37 6 8 5 1 0 80 13 142
2018 EC-04 48 44 0 4 4 0 0 92 8 25
2018 EC-05 42 32 10 12 5 0 0 73 17 60
2018 EC-06 43 33 0 14 5 5 0 80 20 21
2018 EC-07 44 44 0 6 6 0 0 89 11 18
2017 EC 41 39 6 8 5 2 0 81 13 128
2017 EC-02 45 36 0 19 0 0 0 81 19 11
2017 EC-04 35 41 14 7 3 0 0 76 10 29
2017 EC-05 44 42 5 5 0 5 0 90 5 41
2017 EC-06 53 33 5 5 5 0 0 86 9 21
2017 EC-07 39 27 0 20 13 0 0 66 34 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 59 31 5 2 2 0 0 91 4 185
2019 EC-03 50 44 6 0 0 0 0 94 0 18
2019 EC-04 45 42 6 3 3 0 0 87 6 31
2019 EC-05 64 31 4 0 1 0 0 95 1 74
2019 EC-06 63 22 7 0 7 0 0 85 7 27
2019 EC-07 70 20 5 5 0 0 0 90 5 20
2018 EC 66 28 2 3 1 0 0 94 4 139
2018 EC-04 64 32 4 0 0 0 0 96 0 25
2018 EC-05 64 27 3 5 0 0 0 92 5 59
2018 EC-06 76 24 0 0 0 0 0 100 0 21
2018 EC-07 72 17 0 6 6 0 0 89 11 18
2017 EC 69 25 5 1 1 0 0 94 2 128
2017 EC-02 63 37 0 0 0 0 0 100 0 11
2017 EC-04 66 21 14 0 0 0 0 86 0 29
2017 EC-05 71 27 2 0 0 0 0 98 0 41
2017 EC-06 76 19 0 0 5 0 0 95 5 21
2017 EC-07 73 20 0 7 0 0 0 93 7 15
2014 EC 72 20 3 1 3 0 0 92 5 62
2014 EC-05 79 15 0 0 5 0 0 95 5 19
2014 EC-06 80 7 13 0 0 0 0 87 0 15
2011 EC 56 37 3 3 1 0 0 93 4 95
2011 EC-04 43 50 7 0 0 0 0 93 0 14
2011 EC-05 53 37 5 0 5 0 0 89 5 19
2011 EC-06 63 38 0 0 0 0 0 100 0 16
2011 EC-07 70 25 0 5 0 0 0 95 5 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 34 8 5 2 0 0 86 6 190
2019 EC-03 50 39 11 0 0 0 0 89 0 18
2019 EC-04 44 34 6 13 3 0 0 78 16 32
2019 EC-05 51 36 9 1 1 0 0 88 3 74
2019 EC-06 55 34 3 3 3 0 0 90 7 29
2019 EC-07 64 27 0 9 0 0 0 91 9 22
2018 EC 54 33 7 2 2 0 1 89 4 142
2018 EC-04 64 24 8 4 0 0 0 88 4 25
2018 EC-05 55 32 7 3 3 0 0 87 7 60
2018 EC-06 43 33 14 0 0 0 10 84 0 21
2018 EC-07 56 39 0 0 6 0 0 94 6 18
2017 EC 54 35 6 4 1 0 0 89 5 128
2017 EC-02 54 17 10 19 0 0 0 71 19 11
2017 EC-04 55 24 17 3 0 0 0 79 3 29
2017 EC-05 59 41 0 0 0 0 0 100 0 41
2017 EC-06 53 33 5 9 0 0 0 86 9 21
2017 EC-07 53 40 7 0 0 0 0 93 0 15
2014 EC 47 42 3 6 2 0 0 89 8 62
2014 EC-05 63 26 5 0 5 0 0 89 5 19
2014 EC-06 53 33 0 13 0 0 0 87 13 15
2011 EC 42 44 4 4 4 0 1 87 9 95
2011 EC-04 21 64 0 7 7 0 0 86 14 14
2011 EC-05 21 47 21 5 5 0 0 68 11 19
2011 EC-06 50 44 0 0 6 0 0 94 6 16
2011 EC-07 65 25 0 5 5 0 0 90 10 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 32 15 7 5 1 0 72 13 187
2019 EC-03 50 22 22 0 6 0 0 72 6 18
2019 EC-04 35 26 23 10 3 3 0 63 13 31
2019 EC-05 38 37 12 7 4 1 0 76 11 73
2019 EC-06 39 29 14 7 11 0 0 68 18 28
2019 EC-07 41 45 5 9 0 0 0 86 9 22
2018 EC 39 36 14 8 3 0 1 76 11 140
2018 EC-04 44 40 12 4 0 0 0 84 4 25
2018 EC-05 42 37 12 7 2 0 0 80 8 59
2018 EC-06 30 25 20 10 10 0 5 58 21 20
2018 EC-07 28 39 22 6 6 0 0 67 11 18
2017 EC 46 30 12 9 3 0 0 76 12 128
2017 EC-02 36 26 10 19 9 0 0 62 28 11
2017 EC-04 45 31 17 7 0 0 0 76 7 29
2017 EC-05 48 42 7 2 0 0 0 90 2 41
2017 EC-06 39 28 19 9 5 0 0 67 14 21
2017 EC-07 53 20 7 13 7 0 0 73 20 15
2014 EC 47 30 10 8 5 0 0 77 13 62
2014 EC-05 58 31 0 5 5 0 0 89 11 19
2014 EC-06 47 27 0 20 7 0 0 73 27 15
2011 EC 22 35 18 12 13 0 0 57 24 94
2011 EC-04 21 14 29 14 21 0 0 36 36 14
2011 EC-05 11 37 21 5 26 0 0 47 32 19
2011 EC-06 50 19 13 19 0 0 0 69 19 16
2011 EC-07 15 60 10 5 10 0 0 75 15 20

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 35 13 7 6 0 0 74 13 190
2019 EC-03 50 22 17 6 6 0 0 72 11 18
2019 EC-04 28 38 28 0 6 0 0 66 6 32
2019 EC-05 36 43 4 11 5 0 0 80 16 74
2019 EC-06 45 31 10 3 10 0 0 76 14 29
2019 EC-07 50 32 9 9 0 0 0 82 9 22
2018 EC 38 39 14 5 4 0 1 77 9 138
2018 EC-04 35 43 17 4 0 0 0 78 4 23
2018 EC-05 41 38 12 7 2 0 0 79 9 58
2018 EC-06 33 29 19 0 14 0 5 65 15 21
2018 EC-07 28 56 6 6 6 0 0 83 11 18
2017 EC 45 36 10 5 4 0 0 81 9 127
2017 EC-02 36 26 19 10 9 0 0 62 19 11
2017 EC-04 45 45 7 3 0 0 0 90 3 29
2017 EC-05 50 38 10 0 2 0 0 88 2 40
2017 EC-06 38 39 5 14 5 0 0 76 19 21
2017 EC-07 53 20 20 0 7 0 0 73 7 15
2014 EC 50 32 8 5 5 0 0 82 10 62
2014 EC-05 63 26 5 0 5 0 0 89 5 19
2014 EC-06 47 40 0 7 7 0 0 87 13 15
2011 EC 22 43 14 14 7 0 0 65 21 94
2011 EC-04 14 36 7 29 14 0 0 50 43 14
2011 EC-05 16 37 21 5 21 0 0 53 26 19
2011 EC-06 44 31 13 13 0 0 0 75 13 16
2011 EC-07 25 50 5 15 5 0 0 75 20 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 26 18 9 5 2 1 67 15 190
2019 EC-03 44 17 22 17 0 0 0 61 17 18
2019 EC-04 31 31 22 13 3 0 0 63 16 32
2019 EC-05 39 32 16 8 3 0 1 73 11 74
2019 EC-06 48 21 17 7 3 3 0 71 11 29
2019 EC-07 45 23 14 5 9 5 0 71 14 22
2018 EC 44 28 14 6 6 0 1 73 12 141
2018 EC-04 52 36 12 0 0 0 0 88 0 25
2018 EC-05 47 24 17 7 5 0 0 71 12 59
2018 EC-06 19 38 10 10 14 0 10 63 26 21
2018 EC-07 44 28 17 6 6 0 0 72 11 18
2017 EC 54 26 8 5 5 2 0 82 10 128
2017 EC-02 45 17 10 9 9 10 0 69 20 11
2017 EC-04 59 34 3 3 0 0 0 93 3 29
2017 EC-05 61 27 7 5 0 0 0 88 5 41
2017 EC-06 57 24 5 0 14 0 0 81 14 21
2017 EC-07 46 13 13 13 7 7 0 64 22 15
2014 EC 42 29 16 6 5 0 2 72 11 62
2014 EC-05 48 31 5 5 5 0 5 83 11 19
2014 EC-06 53 20 13 7 7 0 0 73 13 15
2011 EC 36 21 14 12 14 2 1 59 26 94
2011 EC-04 21 29 0 21 21 7 0 54 46 14
2011 EC-05 26 21 16 5 32 0 0 47 37 19
2011 EC-06 50 19 6 13 6 0 6 73 20 16
2011 EC-07 45 25 15 10 5 0 0 70 15 20
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 59 20 12 4 2 1 2 81 6 190
2019 EC-03 50 22 6 6 6 0 11 81 13 18
2019 EC-04 44 28 22 6 0 0 0 72 6 32
2019 EC-05 59 20 14 4 3 0 0 80 7 74
2019 EC-06 83 10 0 0 0 3 3 100 0 29
2019 EC-07 77 23 0 0 0 0 0 100 0 22

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 53 19 14 9 3 2 0 73 13 190
2019 EC-03 67 0 22 0 6 6 0 71 6 18
2019 EC-04 41 25 13 16 0 6 0 70 17 32
2019 EC-05 53 24 12 7 3 1 0 78 10 74
2019 EC-06 62 17 7 10 3 0 0 79 14 29
2019 EC-07 59 18 9 9 5 0 0 77 14 22
2018 EC 54 25 9 3 5 2 1 83 8 138
2018 EC-04 42 42 0 4 8 0 4 87 13 24
2018 EC-05 62 17 8 5 7 2 0 80 12 60
2018 EC-06 45 25 10 0 5 10 5 82 6 20
2018 EC-07 53 35 12 0 0 0 0 88 0 17
2017 EC 59 20 3 11 5 2 0 81 16 128
2017 EC-02 55 36 0 9 0 0 0 91 9 11
2017 EC-04 59 21 0 10 7 3 0 82 18 29
2017 EC-05 58 22 5 12 0 2 0 83 12 41
2017 EC-06 76 0 0 19 5 0 0 76 24 21
2017 EC-07 53 27 7 7 7 0 0 80 13 15
2014 EC 50 31 11 3 2 3 0 83 5 62
2014 EC-05 53 32 10 0 0 5 0 89 0 19
2014 EC-06 47 40 13 0 0 0 0 87 0 15
2011 EC 49 28 5 12 5 1 0 77 17 94
2011 EC-04 29 21 7 21 21 0 0 50 43 14
2011 EC-05 56 28 6 11 0 0 0 83 11 18
2011 EC-06 69 25 0 6 0 0 0 94 6 16
2011 EC-07 50 25 10 5 10 0 0 75 15 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 26 12 7 6 1 0 75 13 190
2019 EC-03 67 6 17 0 11 0 0 72 11 18
2019 EC-04 34 41 9 6 6 3 0 77 13 32
2019 EC-05 45 30 14 8 4 0 0 74 12 74
2019 EC-06 52 28 7 10 3 0 0 79 14 29
2019 EC-07 64 23 5 5 5 0 0 86 9 22
2018 EC 46 30 5 9 7 1 1 78 17 139
2018 EC-04 40 36 0 8 12 0 4 79 21 25
2018 EC-05 43 29 7 12 9 0 0 72 21 58
2018 EC-06 50 30 5 0 5 5 5 89 6 20
2018 EC-07 44 33 0 17 6 0 0 78 22 18
2017 EC 51 33 2 6 6 1 0 85 13 128
2017 EC-02 55 45 0 0 0 0 0 100 0 11
2017 EC-04 41 41 3 3 7 3 0 86 11 29
2017 EC-05 56 34 0 7 2 0 0 90 10 41
2017 EC-06 66 5 5 14 9 0 0 72 24 21
2017 EC-07 39 40 7 7 7 0 0 80 13 15
2014 EC 44 27 11 13 3 2 0 72 16 62
2014 EC-05 42 37 10 0 5 5 0 84 6 19
2014 EC-06 47 27 13 13 0 0 0 73 13 15
2011 EC 41 34 7 7 7 2 0 77 15 94
2011 EC-04 29 21 7 14 29 0 0 50 43 14
2011 EC-05 33 44 11 11 0 0 0 78 11 18
2011 EC-06 50 38 6 6 0 0 0 88 6 16
2011 EC-07 45 30 5 5 15 0 0 75 20 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 26 10 10 2 0 0 78 12 189
2019 EC-03 56 17 17 11 0 0 0 72 11 18
2019 EC-04 41 38 9 13 0 0 0 78 13 32
2019 EC-05 47 35 8 7 3 0 0 82 9 74
2019 EC-06 68 11 11 7 4 0 0 79 11 28
2019 EC-07 64 14 5 18 0 0 0 77 18 22
2018 EC 56 20 7 8 8 1 1 77 16 141
2018 EC-04 60 12 12 8 8 0 0 72 16 25
2018 EC-05 55 23 8 7 7 0 0 78 13 60
2018 EC-06 45 20 10 5 10 5 5 72 17 20
2018 EC-07 56 22 0 11 11 0 0 78 22 18
2017 EC 62 20 4 6 8 0 0 82 14 128
2017 EC-02 63 27 0 10 0 0 0 90 10 11
2017 EC-04 62 14 7 7 10 0 0 76 17 29
2017 EC-05 68 17 2 7 5 0 0 85 12 41
2017 EC-06 72 9 5 5 9 0 0 81 14 21
2017 EC-07 39 40 7 7 7 0 0 80 13 15
2014 EC 55 26 8 8 3 0 0 81 11 62
2014 EC-05 58 26 10 0 5 0 0 85 5 19
2014 EC-06 60 27 7 7 0 0 0 87 7 15

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 31 31 12 15 5 6 0 66 22 190
2019 EC-03 39 17 11 28 6 0 0 56 33 18
2019 EC-04 28 38 9 13 6 6 0 70 20 32
2019 EC-05 31 36 18 12 0 3 0 69 13 74
2019 EC-06 21 34 3 17 10 14 0 64 32 29
2019 EC-07 41 32 5 18 5 0 0 73 23 22
2018 EC 29 37 15 7 8 3 1 68 16 142
2018 EC-04 28 48 20 0 4 0 0 76 4 25
2018 EC-05 28 43 10 5 8 5 0 75 14 60
2018 EC-06 29 19 19 19 5 5 5 53 26 21
2018 EC-07 28 33 17 11 11 0 0 61 22 18
2017 EC 33 33 7 11 12 5 0 69 24 128
2017 EC-02 55 17 0 19 0 9 0 80 20 11
2017 EC-04 27 38 10 14 10 0 0 65 24 29
2017 EC-05 32 37 15 5 5 7 0 74 11 41
2017 EC-06 20 43 0 14 19 5 0 65 35 21
2017 EC-07 39 20 0 7 34 0 0 60 40 15
2014 EC 28 33 10 17 10 3 0 62 27 61
2014 EC-05 48 37 10 0 5 0 0 85 5 19
2014 EC-06 27 40 0 13 20 0 0 67 33 15
2011 EC 11 34 18 15 17 4 1 47 34 94
2011 EC-04 7 14 29 29 21 0 0 21 50 14
2011 EC-05 5 37 21 5 26 5 0 44 33 19
2011 EC-06 13 44 13 19 6 0 6 60 27 16
2011 EC-07 15 40 5 10 30 0 0 55 40 20

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 35 7 22 9 2 0 60 32 190
2019 EC-03 33 17 17 28 6 0 0 50 33 18
2019 EC-04 28 28 6 16 16 6 0 60 33 32
2019 EC-05 23 46 7 18 7 0 0 69 24 74
2019 EC-06 7 41 3 31 10 7 0 52 44 29
2019 EC-07 27 32 14 23 5 0 0 59 27 22
2018 EC 26 33 19 9 11 1 1 60 21 142
2018 EC-04 24 40 24 12 0 0 0 64 12 25
2018 EC-05 23 40 20 5 12 0 0 63 17 60
2018 EC-06 24 29 10 14 14 5 5 58 32 21
2018 EC-07 22 28 17 17 17 0 0 50 33 18
2017 EC 25 35 13 13 9 4 0 62 24 128
2017 EC-02 27 45 0 19 0 9 0 80 20 11
2017 EC-04 21 45 28 0 7 0 0 65 7 29
2017 EC-05 27 37 15 12 5 5 0 67 18 41
2017 EC-06 24 28 10 24 14 0 0 52 38 21
2017 EC-07 26 27 0 20 20 7 0 57 43 15
2014 EC 26 34 13 13 10 3 0 62 24 61
2014 EC-05 42 47 5 0 5 0 0 89 5 19
2014 EC-06 27 33 13 13 13 0 0 60 27 15
2011 EC 11 35 12 24 17 1 0 46 42 94
2011 EC-04 0 29 14 21 36 0 0 29 57 14
2011 EC-05 11 26 16 26 21 0 0 37 47 19
2011 EC-06 19 50 6 19 6 0 0 69 25 16
2011 EC-07 15 30 5 25 25 0 0 45 50 20

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 16 27 17 24 11 5 0 45 36 189
2019 EC-03 28 17 11 39 6 0 0 44 44 18
2019 EC-04 22 28 19 6 13 13 0 57 21 32
2019 EC-05 15 31 20 27 7 0 0 46 34 74
2019 EC-06 11 21 14 21 18 14 0 38 46 28
2019 EC-07 5 36 27 23 9 0 0 41 32 22
2018 EC 17 34 14 19 11 3 1 53 32 140
2018 EC-04 13 38 29 13 4 4 0 52 17 24
2018 EC-05 18 35 12 23 8 3 0 55 33 60
2018 EC-06 14 33 10 19 14 5 5 53 37 21
2018 EC-07 6 44 11 22 17 0 0 50 39 18
2017 EC 20 31 13 21 10 6 0 54 33 127
2017 EC-02 45 8 10 28 0 9 0 59 30 11
2017 EC-04 18 39 7 21 11 4 0 59 33 28
2017 EC-05 17 32 24 15 5 7 0 53 21 41
2017 EC-06 19 28 9 24 14 5 0 50 40 21
2017 EC-07 13 34 0 27 20 7 0 50 50 15
2014 EC 27 26 10 23 12 2 0 54 36 61
2014 EC-05 53 31 11 0 5 0 0 84 5 19
2014 EC-06 20 33 7 27 13 0 0 53 40 15
2011 EC 6 26 16 31 19 2 0 33 51 94
2011 EC-04 0 29 14 14 43 0 0 29 57 14
2011 EC-05 5 26 16 26 26 0 0 32 53 19
2011 EC-06 6 44 13 31 6 0 0 50 38 16
2011 EC-07 10 15 15 40 20 0 0 25 60 20

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 15 26 17 25 15 1 0 42 41 189
2019 EC-03 22 17 22 17 22 0 0 39 39 18
2019 EC-04 19 26 26 13 13 3 0 47 27 31
2019 EC-05 16 24 14 32 14 0 0 41 46 74
2019 EC-06 10 24 21 24 17 3 0 36 43 29
2019 EC-07 9 45 9 23 14 0 0 55 36 22
2018 EC 13 33 15 23 13 1 1 47 37 142
2018 EC-04 12 24 28 24 8 4 0 38 33 25
2018 EC-05 13 33 12 27 15 0 0 47 42 60
2018 EC-06 10 29 19 19 14 5 5 42 37 21
2018 EC-07 6 56 6 17 17 0 0 61 33 18
2017 EC 16 37 11 20 12 4 0 55 34 128
2017 EC-02 27 35 0 19 10 9 0 69 31 11
2017 EC-04 10 41 14 24 10 0 0 52 35 29
2017 EC-05 10 37 19 19 10 5 0 49 31 41
2017 EC-06 19 38 5 15 19 5 0 60 35 21
2017 EC-07 26 27 0 34 7 7 0 57 43 15
2014 EC 17 35 13 15 18 2 0 53 34 61
2014 EC-05 32 42 21 0 5 0 0 74 5 19
2014 EC-06 20 20 13 27 20 0 0 40 47 15
2011 EC 5 29 14 24 26 2 0 35 51 94
2011 EC-04 0 21 7 21 43 7 0 23 69 14
2011 EC-05 0 37 16 11 37 0 0 37 47 19
2011 EC-06 0 44 13 25 19 0 0 44 44 16
2011 EC-07 10 15 15 25 35 0 0 25 60 20
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 29 41 11 10 8 1 0 71 19 190
2019 EC-03 33 39 0 17 11 0 0 72 28 18
2019 EC-04 34 44 13 6 3 0 0 78 9 32
2019 EC-05 24 46 11 12 5 1 0 71 18 74
2019 EC-06 38 34 17 7 3 0 0 72 10 29
2019 EC-07 32 41 5 9 14 0 0 73 23 22
2018 EC 35 32 14 11 6 1 1 68 17 141
2018 EC-04 33 54 8 0 4 0 0 88 4 24
2018 EC-05 42 23 20 10 5 0 0 65 15 60
2018 EC-06 29 33 10 14 5 5 5 68 21 21
2018 EC-07 33 28 6 28 6 0 0 61 33 18
2017 EC 45 29 5 13 7 1 0 75 20 128
2017 EC-02 45 26 0 19 10 0 0 71 29 11
2017 EC-04 41 31 14 10 3 0 0 72 14 29
2017 EC-05 48 32 2 12 2 2 0 83 15 41
2017 EC-06 53 19 9 5 14 0 0 72 19 21
2017 EC-07 46 27 0 20 7 0 0 73 27 15
2014 EC 41 32 13 8 7 0 0 73 15 62
2014 EC-05 42 42 10 0 5 0 0 85 5 19
2014 EC-06 47 13 13 13 13 0 0 60 27 15
2011 EC 23 49 8 11 8 0 0 73 19 95
2011 EC-04 14 50 0 7 29 0 0 64 36 14
2011 EC-05 5 47 16 21 11 0 0 53 32 19
2011 EC-06 44 50 6 0 0 0 0 94 0 16
2011 EC-07 30 50 10 5 5 0 0 80 10 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 41 10 18 7 0 0 64 26 188
2019 EC-03 33 39 0 22 6 0 0 72 28 18
2019 EC-04 13 50 9 19 9 0 0 63 28 32
2019 EC-05 21 39 15 22 3 0 0 60 25 72
2019 EC-06 21 41 7 21 10 0 0 62 31 29
2019 EC-07 27 55 5 0 14 0 0 82 14 22
2018 EC 27 42 13 11 6 0 1 70 18 142
2018 EC-04 16 52 20 8 4 0 0 68 12 25
2018 EC-05 27 45 10 10 8 0 0 72 18 60
2018 EC-06 29 38 5 14 10 0 5 70 25 21
2018 EC-07 33 33 11 17 6 0 0 67 22 18
2017 EC 32 43 7 10 8 0 0 75 18 128
2017 EC-02 35 37 9 19 0 0 0 72 19 11
2017 EC-04 31 45 7 10 7 0 0 76 17 29
2017 EC-05 24 49 12 7 7 0 0 73 15 41
2017 EC-06 43 38 0 5 14 0 0 81 19 21
2017 EC-07 46 34 0 20 0 0 0 80 20 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 49 26 8 9 7 1 0 76 16 190
2019 EC-03 61 17 6 11 6 0 0 78 17 18
2019 EC-04 38 38 13 6 3 3 0 77 10 32
2019 EC-05 45 31 7 11 7 0 0 76 18 74
2019 EC-06 66 17 7 3 3 3 0 86 7 29
2019 EC-07 59 18 0 14 9 0 0 77 23 22
2018 EC 45 32 5 9 8 1 1 78 17 141
2018 EC-04 40 40 4 4 8 0 4 83 13 25
2018 EC-05 50 27 7 10 7 0 0 77 17 60
2018 EC-06 40 25 5 5 15 5 5 72 22 20
2018 EC-07 28 50 0 11 11 0 0 78 22 18
2017 EC 47 31 5 11 5 1 0 80 16 128
2017 EC-02 54 28 9 9 0 0 0 82 9 11
2017 EC-04 52 28 0 17 3 0 0 79 21 29
2017 EC-05 41 42 5 7 2 2 0 85 10 41
2017 EC-06 57 24 5 9 5 0 0 81 14 21
2017 EC-07 39 34 7 13 7 0 0 73 20 15
2014 EC 44 37 8 3 7 2 0 82 9 62
2014 EC-05 48 21 21 0 5 5 0 73 6 19
2014 EC-06 53 47 0 0 0 0 0 100 0 15
2011 EC 31 46 5 14 4 0 0 77 18 94
2011 EC-04 21 43 0 36 0 0 0 64 36 14
2011 EC-05 28 56 0 11 6 0 0 83 17 18
2011 EC-06 38 50 6 6 0 0 0 88 6 16
2011 EC-07 35 40 0 10 15 0 0 75 25 20

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 25 41 8 16 8 0 1 67 25 189
2019 EC-03 28 44 11 6 11 0 0 72 17 18
2019 EC-04 13 56 6 13 13 0 0 69 25 32
2019 EC-05 26 40 8 16 10 0 0 66 26 73
2019 EC-06 28 31 14 24 0 0 3 61 25 29
2019 EC-07 36 41 0 18 5 0 0 77 23 22
2018 EC 30 46 7 9 4 1 1 79 14 141
2018 EC-04 28 56 4 12 0 0 0 84 12 25
2018 EC-05 32 44 7 10 5 2 0 78 16 59
2018 EC-06 24 33 10 10 10 5 10 67 22 21
2018 EC-07 28 50 11 6 6 0 0 78 11 18
2017 EC 27 44 9 13 7 0 1 71 20 128
2017 EC-02 35 27 0 19 19 0 0 62 38 11
2017 EC-04 24 48 3 17 7 0 0 73 24 29
2017 EC-05 27 44 15 15 0 0 0 70 15 41
2017 EC-06 29 52 5 0 9 0 5 85 10 21
2017 EC-07 20 46 13 13 7 0 0 66 20 15
2014 EC 31 40 15 10 5 0 0 71 15 62
2014 EC-05 48 31 16 5 0 0 0 79 5 19
2014 EC-06 33 40 13 7 7 0 0 73 13 15
2011 EC 29 41 6 12 11 0 1 71 22 95
2011 EC-04 14 29 7 29 21 0 0 43 50 14
2011 EC-05 16 53 11 11 11 0 0 68 21 19
2011 EC-06 31 50 6 6 6 0 0 81 13 16
2011 EC-07 50 35 0 5 5 0 5 89 11 20

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 21 29 15 19 13 3 1 51 33 189
2019 EC-03 17 39 17 11 17 0 0 56 28 18
2019 EC-04 25 16 22 28 6 3 0 42 35 32
2019 EC-05 19 30 18 25 5 3 0 51 31 73
2019 EC-06 24 21 10 14 17 10 3 52 36 29
2019 EC-07 18 41 14 9 18 0 0 59 27 22
2018 EC 20 39 14 15 8 3 1 61 24 142
2018 EC-04 16 40 20 12 8 4 0 58 21 25
2018 EC-05 23 42 10 17 7 2 0 66 24 60
2018 EC-06 14 29 19 14 10 10 5 50 28 21
2018 EC-07 17 44 6 22 11 0 0 61 33 18
2017 EC 32 28 13 19 8 0 0 61 27 127
2017 EC-02 44 9 0 37 10 0 0 53 47 11
2017 EC-04 24 27 21 21 7 0 0 52 28 29
2017 EC-05 31 32 15 19 2 0 0 63 22 41
2017 EC-06 45 20 0 20 15 0 0 65 35 20
2017 EC-07 39 20 20 13 7 0 0 60 20 15
2014 EC 19 29 15 19 10 5 3 53 31 62
2014 EC-05 21 32 21 11 5 5 5 59 18 19
2014 EC-06 33 20 13 20 13 0 0 53 33 15
2011 EC 16 37 14 9 22 1 1 54 32 95
2011 EC-04 14 36 0 7 43 0 0 50 50 14
2011 EC-05 16 26 16 0 37 0 5 44 39 19
2011 EC-06 31 38 13 13 6 0 0 69 19 16
2011 EC-07 10 45 20 5 20 0 0 55 25 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 18 32 11 19 18 1 2 51 38 190
2019 EC-03 17 33 6 28 17 0 0 50 44 18
2019 EC-04 25 28 16 19 13 0 0 53 31 32
2019 EC-05 15 35 11 19 18 0 3 51 38 74
2019 EC-06 28 21 10 17 17 3 3 52 37 29
2019 EC-07 18 41 9 9 23 0 0 59 32 22
2018 EC 21 27 18 13 16 4 1 51 31 142
2018 EC-04 16 40 20 12 12 0 0 56 24 25
2018 EC-05 23 23 20 15 13 5 0 49 30 60
2018 EC-06 24 19 14 10 19 10 5 50 33 21
2018 EC-07 22 33 11 11 22 0 0 56 33 18
2017 EC 32 27 8 14 15 2 2 61 30 128
2017 EC-02 44 19 0 9 19 9 0 70 30 11
2017 EC-04 28 34 7 10 10 7 3 69 23 29
2017 EC-05 31 32 10 12 12 0 2 65 25 41
2017 EC-06 39 19 5 19 14 0 5 60 35 21
2017 EC-07 26 27 7 13 27 0 0 53 40 15
2014 EC 16 18 10 23 18 6 10 40 48 62
2014 EC-05 11 0 21 31 11 0 26 14 57 19
2014 EC-06 27 20 7 20 27 0 0 47 47 15
2011 EC 6 19 14 26 28 1 5 27 58 95
2011 EC-04 7 7 21 21 43 0 0 14 64 14
2011 EC-05 11 21 5 21 32 0 11 35 59 19
2011 EC-06 6 13 6 38 31 0 6 20 73 16
2011 EC-07 5 25 15 20 25 0 10 33 50 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 56 25 10 3 3 0 4 84 6 190
2019 EC-03 56 17 17 6 6 0 0 72 11 18
2019 EC-04 63 13 13 6 0 0 6 80 7 32
2019 EC-05 62 24 8 1 0 0 4 90 1 74
2019 EC-06 52 34 3 0 7 0 3 89 7 29
2019 EC-07 50 27 9 0 9 0 5 81 10 22

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 14 7 9 15 0 14 63 29 190
2019 EC-03 39 22 6 11 11 0 11 69 25 18
2019 EC-04 47 6 0 13 16 0 19 65 35 32
2019 EC-05 43 14 7 8 11 0 18 69 23 74
2019 EC-06 24 21 14 14 21 0 7 48 37 29
2019 EC-07 41 18 9 5 14 0 14 68 21 22

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 22 20 8 6 1 4 65 14 189
2019 EC-03 33 39 11 6 6 6 0 76 12 18
2019 EC-04 34 19 19 19 3 0 6 57 23 32
2019 EC-05 44 26 16 5 7 0 1 71 13 73
2019 EC-06 45 10 24 10 3 3 3 59 15 29
2019 EC-07 41 23 18 5 0 0 14 74 5 22

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 38 23 16 12 5 3 3 65 18 188
2019 EC-03 33 39 11 0 6 11 0 81 6 18
2019 EC-04 29 19 23 19 3 0 6 52 24 31
2019 EC-05 46 22 14 12 4 0 3 69 17 74
2019 EC-06 41 14 17 10 7 7 3 62 19 29
2019 EC-07 33 33 14 10 0 5 5 74 11 21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 17 12 6 7 2 7 72 15 189
2019 EC-03 39 6 33 0 17 6 0 47 18 18
2019 EC-04 50 9 16 3 6 3 13 70 11 32
2019 EC-05 49 26 8 7 4 0 5 80 12 73
2019 EC-06 55 10 3 7 7 3 14 79 17 29
2019 EC-07 55 18 9 9 0 0 9 80 10 22

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 78 8 5 3 1 1 5 91 4 189
2019 EC-03 56 11 17 11 0 0 6 71 12 18
2019 EC-04 77 10 3 0 0 3 6 96 0 31
2019 EC-05 82 7 3 4 0 0 4 93 4 74
2019 EC-06 97 0 0 0 0 0 3 100 0 29
2019 EC-07 77 5 9 0 0 0 9 90 0 22

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 68 11 6 4 4 3 4 85 9 189
2019 EC-03 67 11 17 0 0 6 0 82 0 18
2019 EC-04 63 19 6 0 6 0 6 87 7 32
2019 EC-05 73 15 0 0 3 5 4 97 3 73
2019 EC-06 69 3 10 7 7 0 3 75 14 29
2019 EC-07 77 0 9 0 5 0 9 85 5 22

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 83 4 2 3 2 0 8 94 5 189
2019 EC-03 89 6 6 0 0 0 0 94 0 18
2019 EC-04 78 6 3 0 3 0 9 93 3 32
2019 EC-05 85 3 0 0 1 0 11 98 2 74
2019 EC-06 89 7 0 0 0 0 4 100 0 28
2019 EC-07 91 0 0 0 0 0 9 100 0 22

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 38 35 11 12 4 0 1 73 16 190
2019 EC-03 33 39 11 17 0 0 0 72 17 18
2019 EC-04 25 41 16 13 6 0 0 66 19 32
2019 EC-05 39 30 8 15 8 0 0 69 23 74
2019 EC-06 38 48 7 3 0 0 3 89 4 29
2019 EC-07 55 36 5 5 0 0 0 91 5 22
2018 EC 40 38 6 9 7 1 1 78 16 141
2018 EC-04 28 48 4 12 8 0 0 76 20 25
2018 EC-05 38 33 7 13 8 0 0 72 22 60
2018 EC-06 55 25 5 0 5 5 5 89 6 20
2018 EC-07 50 39 11 0 0 0 0 89 0 18
2017 EC 43 44 2 7 4 0 0 87 11 128
2017 EC-02 54 17 0 29 0 0 0 71 29 11
2017 EC-04 38 45 3 7 7 0 0 83 14 29
2017 EC-05 39 51 0 5 5 0 0 90 10 41
2017 EC-06 53 33 5 9 0 0 0 86 9 21
2017 EC-07 53 40 7 0 0 0 0 93 0 15
2014 EC 29 45 11 8 7 0 0 74 15 62
2014 EC-05 32 48 15 0 5 0 0 79 5 19
2014 EC-06 40 47 7 7 0 0 0 87 7 15
2011 EC 30 44 9 11 6 1 0 74 17 94
2011 EC-04 21 36 7 21 14 0 0 57 36 14
2011 EC-05 21 47 16 5 11 0 0 68 16 19
2011 EC-06 44 44 6 6 0 0 0 88 6 16
2011 EC-07 35 50 5 0 10 0 0 85 10 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 47 28 12 9 4 0 1 75 13 190
2019 EC-03 50 17 17 11 6 0 0 67 17 18
2019 EC-04 47 28 13 9 3 0 0 75 13 32
2019 EC-05 46 27 12 9 5 0 0 73 15 74
2019 EC-06 52 38 0 7 0 0 3 93 7 29
2019 EC-07 55 32 14 0 0 0 0 86 0 22
2018 EC 52 26 8 4 9 0 0 78 13 142
2018 EC-04 44 40 0 4 12 0 0 84 16 25
2018 EC-05 52 23 10 7 8 0 0 75 15 60
2018 EC-06 57 24 10 5 5 0 0 81 10 21
2018 EC-07 61 22 11 0 6 0 0 83 6 18
2017 EC 52 32 6 7 4 0 0 84 11 128
2017 EC-02 54 0 19 19 8 0 0 54 27 11
2017 EC-04 45 34 7 7 7 0 0 79 14 29
2017 EC-05 54 34 5 7 0 0 0 88 7 41
2017 EC-06 62 28 0 5 5 0 0 91 9 21
2017 EC-07 46 40 7 7 0 0 0 87 7 15
2014 EC 45 31 11 5 7 2 0 77 12 62
2014 EC-05 53 26 10 5 5 0 0 79 11 19
2014 EC-06 47 27 13 7 7 0 0 73 13 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 34 40 12 11 2 1 1 75 12 187
2019 EC-03 35 29 0 29 0 6 0 69 31 17
2019 EC-04 19 55 13 13 0 0 0 74 13 31
2019 EC-05 34 38 16 8 3 0 0 73 11 73
2019 EC-06 41 41 7 7 0 0 3 86 7 29
2019 EC-07 41 41 18 0 0 0 0 82 0 22
2018 EC 44 34 9 4 7 1 1 79 12 140
2018 EC-04 42 46 4 0 8 0 0 88 8 24
2018 EC-05 40 32 15 7 7 0 0 72 13 60
2018 EC-06 50 20 5 5 5 5 10 82 12 20
2018 EC-07 50 33 11 6 0 0 0 83 6 18
2017 EC 52 29 7 6 4 0 2 83 10 128
2017 EC-02 45 27 10 18 0 0 0 72 18 11
2017 EC-04 55 21 17 0 3 0 3 79 4 29
2017 EC-05 54 34 5 5 0 0 2 90 5 41
2017 EC-06 57 33 0 5 5 0 0 91 9 21
2017 EC-07 46 20 7 20 7 0 0 66 27 15
2014 EC 46 33 10 7 5 0 0 79 11 62
2014 EC-05 63 21 10 0 5 0 0 85 5 19
2014 EC-06 47 33 7 13 0 0 0 80 13 15
2011 EC 43 31 13 11 2 0 0 74 13 93
2011 EC-04 36 21 7 36 0 0 0 57 36 14
2011 EC-05 39 39 11 6 6 0 0 78 11 18
2011 EC-06 50 38 6 0 6 0 0 88 6 16
2011 EC-07 47 26 16 11 0 0 0 74 11 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 48 12 11 3 3 0 74 14 190
2019 EC-03 17 50 17 11 0 6 0 71 12 18
2019 EC-04 13 56 9 13 3 6 0 73 17 32
2019 EC-05 27 45 14 12 3 0 0 72 15 74
2019 EC-06 28 45 3 17 0 7 0 78 19 29
2019 EC-07 41 55 5 0 0 0 0 95 0 22
2018 EC 28 43 11 13 4 1 0 71 18 141
2018 EC-04 20 44 16 12 8 0 0 64 20 25
2018 EC-05 24 46 8 19 3 0 0 69 22 59
2018 EC-06 38 33 10 10 0 10 0 79 11 21
2018 EC-07 33 56 0 6 6 0 0 89 11 18
2017 EC 32 41 9 13 4 1 0 74 17 127
2017 EC-02 36 17 9 29 9 0 0 53 38 11
2017 EC-04 24 38 21 7 7 3 0 64 14 29
2017 EC-05 37 43 10 10 0 0 0 80 10 40
2017 EC-06 38 39 5 19 0 0 0 76 19 21
2017 EC-07 33 61 0 7 0 0 0 93 7 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 55 30 5 5 5 0 1 86 10 189
2019 EC-03 59 35 0 0 6 0 0 94 6 17
2019 EC-04 41 41 16 3 0 0 0 81 3 32
2019 EC-05 55 34 1 3 5 0 1 90 8 74
2019 EC-06 69 17 3 10 0 0 0 86 10 29
2019 EC-07 59 27 0 9 5 0 0 86 14 22
2018 EC 50 35 4 6 4 0 1 86 9 141
2018 EC-04 54 29 8 8 0 0 0 83 8 24
2018 EC-05 52 33 2 7 7 0 0 85 13 60
2018 EC-06 43 38 10 0 0 0 10 89 0 21
2018 EC-07 44 39 0 11 6 0 0 83 17 18
2017 EC 51 29 7 7 5 0 0 80 12 128
2017 EC-02 45 46 9 0 0 0 0 91 0 11
2017 EC-04 45 38 7 3 7 0 0 83 10 29
2017 EC-05 56 30 10 5 0 0 0 85 5 41
2017 EC-06 62 19 5 9 5 0 0 81 14 21
2017 EC-07 39 27 0 13 20 0 0 66 34 15
2014 EC 50 30 8 11 0 0 0 81 11 62
2014 EC-05 58 26 10 5 0 0 0 85 5 19
2014 EC-06 73 7 0 20 0 0 0 80 20 15
2011 EC 44 29 7 12 6 0 1 74 18 95
2011 EC-04 21 29 7 29 14 0 0 50 43 14
2011 EC-05 42 32 16 0 11 0 0 74 11 19
2011 EC-06 56 25 6 13 0 0 0 81 13 16
2011 EC-07 60 20 5 10 5 0 0 80 15 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 28 21 6 4 0 0 69 10 188
2019 EC-03 47 24 24 6 0 0 0 71 6 17
2019 EC-04 52 23 26 0 0 0 0 74 0 31
2019 EC-05 36 34 16 9 4 0 0 70 14 74
2019 EC-06 48 28 14 7 3 0 0 76 10 29
2019 EC-07 23 27 36 5 9 0 0 50 14 22
2018 EC 28 33 22 11 4 0 2 62 15 141
2018 EC-04 29 42 13 8 4 0 4 74 13 24
2018 EC-05 32 35 18 12 3 0 0 67 15 60
2018 EC-06 24 33 24 10 0 0 10 63 11 21
2018 EC-07 11 22 39 17 11 0 0 33 28 18
2017 EC 33 39 12 9 5 0 1 73 14 128
2017 EC-02 53 28 0 10 9 0 0 81 19 11
2017 EC-04 31 41 14 10 0 0 3 75 11 29
2017 EC-05 32 42 14 12 0 0 0 73 12 41
2017 EC-06 24 48 14 9 5 0 0 72 14 21
2017 EC-07 34 26 13 7 20 0 0 60 27 15
2014 EC 32 41 17 7 3 0 0 73 10 62
2014 EC-05 32 53 15 0 0 0 0 85 0 19
2014 EC-06 47 27 7 13 7 0 0 73 20 15
2011 EC 34 34 12 9 11 0 1 68 20 95
2011 EC-04 36 36 7 0 21 0 0 71 21 14
2011 EC-05 32 37 0 16 16 0 0 68 32 19
2011 EC-06 44 19 19 13 6 0 0 63 19 16
2011 EC-07 35 25 25 10 5 0 0 60 15 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 63 13 7 7 7 2 2 79 14 190
2019 EC-03 72 6 6 6 11 0 0 78 17 18
2019 EC-04 53 16 6 6 6 6 6 79 14 32
2019 EC-05 62 15 8 5 8 1 0 78 14 74
2019 EC-06 62 17 7 7 0 0 7 85 7 29
2019 EC-07 73 9 9 5 5 0 0 82 9 22
2017 EC 58 22 3 5 8 2 2 83 14 128
2017 EC-02 72 28 0 0 0 0 0 100 0 11
2017 EC-04 59 24 0 7 10 0 0 83 17 29
2017 EC-05 61 15 5 5 2 5 7 86 8 41
2017 EC-06 62 19 5 5 9 0 0 81 14 21
2017 EC-07 39 20 7 13 20 0 0 60 34 15
2014 EC 55 23 5 7 3 3 3 84 10 62
2014 EC-05 69 15 5 5 0 5 0 89 6 19
2014 EC-06 67 20 0 7 0 0 7 93 7 15
2011 EC 43 25 6 12 9 3 1 71 22 95
2011 EC-04 29 36 0 21 7 7 0 69 31 14
2011 EC-05 37 16 16 16 16 0 0 53 32 19
2011 EC-06 38 25 6 13 19 0 0 63 31 16
2011 EC-07 55 20 5 15 0 5 0 79 16 20

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EC 32 27 41 190
2019 EC-03 39 28 33 18
2019 EC-04 38 16 47 32
2019 EC-05 26 32 42 74
2019 EC-06 24 34 41 29
2019 EC-07 36 32 32 22
2018 EC 27 37 36 141
2018 EC-04 24 40 36 25
2018 EC-05 20 39 41 59
2018 EC-06 43 29 29 21
2018 EC-07 44 39 17 18
2017 EC 29 39 32 128
2017 EC-02 18 44 38 11
2017 EC-04 31 35 34 29
2017 EC-05 24 44 32 41
2017 EC-06 39 33 28 21
2017 EC-07 40 46 13 15
2014 EC 28 35 36 61
2014 EC-05 37 26 37 19
2014 EC-06 27 53 20 15
2011 EC 33 40 27 94
2011 EC-04 71 14 14 14
2011 EC-05 26 47 26 19
2011 EC-06 25 38 38 16
2011 EC-07 30 45 25 20

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EC 7 51 23 2 3 15 61
2019 EC-04 8 58 17 0 0 17 12
2019 EC-05 5 53 26 0 0 16 19
2018 EC 5 50 32 0 5 8 38
2018 EC-05 0 58 33 0 0 8 12
2017 EC 8 51 30 0 5 5 37
2017 EC-05 0 50 40 0 10 0 10
2014 EC 29 6 41 6 9999 18 17
2011 EC 13 35 42 6 9999 3 31
2011 EC-04 0 40 60 0 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 37 12 9 2 0 0 78 11 188
2019 EC-03 39 39 22 0 0 0 0 78 0 18
2019 EC-04 25 50 16 6 3 0 0 75 9 32
2019 EC-05 33 47 12 7 1 0 0 79 8 73
2019 EC-06 59 21 10 7 3 0 0 79 10 29
2019 EC-07 62 19 5 10 5 0 0 81 14 21
2018 EC 47 46 3 1 3 0 0 93 4 142
2018 EC-04 44 52 0 4 0 0 0 96 4 25
2018 EC-05 40 48 5 2 5 0 0 88 7 60
2018 EC-06 71 29 0 0 0 0 0 100 0 21
2018 EC-07 56 39 0 0 6 0 0 94 6 18
2017 EC 50 40 4 4 2 0 1 90 6 128
2017 EC-02 46 26 0 19 0 0 9 79 21 11
2017 EC-04 41 41 10 3 3 0 0 83 7 29
2017 EC-05 46 47 2 5 0 0 0 93 5 41
2017 EC-06 72 24 0 0 5 0 0 95 5 21
2017 EC-07 66 34 0 0 0 0 0 100 0 15
2014 EC 48 34 7 5 3 3 0 85 8 62
2014 EC-05 58 37 0 0 5 0 0 95 5 19
2014 EC-06 53 27 7 13 0 0 0 80 13 15
2011 EC 38 45 6 7 3 0 0 83 11 95
2011 EC-04 21 57 7 7 7 0 0 79 14 14
2011 EC-05 16 58 16 5 5 0 0 74 11 19
2011 EC-06 63 31 0 6 0 0 0 94 6 16
2011 EC-07 55 35 0 5 5 0 0 90 10 20

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 39 12 14 3 1 0 71 16 189
2019 EC-03 50 22 22 6 0 0 0 72 6 18
2019 EC-04 28 41 25 6 0 0 0 69 6 32
2019 EC-05 32 40 11 18 0 0 0 71 18 73
2019 EC-06 28 45 0 14 10 3 0 75 25 29
2019 EC-07 32 45 5 14 5 0 0 77 18 22
2018 EC 27 40 14 11 5 1 1 69 17 140
2018 EC-04 32 48 12 8 0 0 0 80 8 25
2018 EC-05 28 38 17 12 3 2 0 67 16 58
2018 EC-06 14 33 14 19 10 5 5 53 32 21
2018 EC-07 17 50 11 11 11 0 0 67 22 18
2017 EC 29 42 9 12 6 2 0 73 18 128
2017 EC-02 27 35 9 29 0 0 0 62 29 11
2017 EC-04 24 52 14 10 0 0 0 76 10 29
2017 EC-05 31 47 7 12 2 0 0 78 15 41
2017 EC-06 28 43 5 10 14 0 0 71 24 21
2017 EC-07 33 34 0 7 20 7 0 71 29 15
2014 EC 29 42 15 7 7 2 0 72 13 62
2014 EC-05 42 31 11 5 11 0 0 74 16 19
2014 EC-06 27 53 13 7 0 0 0 80 7 15
2011 EC 17 46 15 14 6 2 0 64 21 94
2011 EC-04 7 36 7 29 14 7 0 46 46 14
2011 EC-05 16 37 21 21 5 0 0 53 26 19
2011 EC-06 31 56 6 6 0 0 0 88 6 16
2011 EC-07 20 40 20 15 5 0 0 60 20 20

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 12 26 38 14 8 1 1 23 39 190
2019 EC-03 11 11 33 28 17 0 0 44 22 18
2019 EC-04 9 34 34 16 3 0 3 19 45 32
2019 EC-05 11 30 39 8 12 0 0 20 41 74
2019 EC-06 17 21 38 17 3 3 0 21 39 29
2019 EC-07 14 27 36 18 5 0 0 23 41 22
2018 EC 9 20 39 25 6 0 1 31 30 142
2018 EC-04 12 8 36 28 16 0 0 44 20 25
2018 EC-05 12 15 42 27 5 0 0 32 27 60
2018 EC-06 10 29 43 14 0 0 5 15 40 21
2018 EC-07 0 39 28 33 0 0 0 33 39 18
2017 EC 8 26 40 20 6 0 0 26 34 128
2017 EC-02 0 47 27 18 8 0 0 26 47 11
2017 EC-04 7 10 59 21 3 0 0 24 17 29
2017 EC-05 7 32 32 17 12 0 0 29 39 41
2017 EC-06 5 33 47 15 0 0 0 15 38 21
2017 EC-07 7 20 46 27 0 0 0 27 27 15
2014 EC 7 16 48 18 10 2 0 28 23 62
2014 EC-05 5 5 37 32 21 0 0 53 11 19
2014 EC-06 13 20 60 7 0 0 0 7 33 15
2011 EC 9 25 35 17 11 1 2 28 36 95
2011 EC-04 0 43 36 14 7 0 0 21 43 14
2011 EC-05 16 42 26 11 5 0 0 16 58 19
2011 EC-06 0 13 50 25 13 0 0 38 13 16
2011 EC-07 10 10 40 35 5 0 0 40 20 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 13 18 28 28 11 2 1 40 32 188
2019 EC-03 11 11 33 28 17 0 0 44 22 18
2019 EC-04 6 25 34 25 6 0 3 32 32 32
2019 EC-05 11 17 25 29 17 1 0 46 28 72
2019 EC-06 17 24 21 21 10 7 0 33 44 29
2019 EC-07 14 9 45 27 5 0 0 32 23 22
2018 EC 9 19 28 26 13 2 2 41 30 141
2018 EC-04 8 20 20 24 20 0 8 48 30 25
2018 EC-05 8 20 28 35 8 0 0 43 28 60
2018 EC-06 10 24 43 5 5 10 5 11 39 21
2018 EC-07 17 17 22 22 22 0 0 44 33 18
2017 EC 9 17 29 24 17 2 1 43 27 127
2017 EC-02 19 9 27 28 17 0 0 45 28 11
2017 EC-04 7 14 31 28 21 0 0 48 21 29
2017 EC-05 10 22 30 17 22 0 0 39 32 41
2017 EC-06 5 24 28 33 5 5 0 40 30 21
2017 EC-07 7 13 34 27 13 0 7 42 22 15
2014 EC 8 10 36 27 18 2 0 46 18 62
2014 EC-05 5 5 26 26 37 0 0 63 10 19
2014 EC-06 13 0 47 20 20 0 0 40 13 15
2011 EC 9 27 31 22 10 2 0 33 36 94
2011 EC-04 8 54 23 8 8 0 0 15 62 13
2011 EC-05 16 37 32 16 0 0 0 16 53 19
2011 EC-06 0 13 44 31 13 0 0 44 13 16
2011 EC-07 15 10 15 45 15 0 0 60 25 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 14 19 37 23 6 1 1 29 34 189
2019 EC-03 11 22 28 28 11 0 0 39 33 18
2019 EC-04 3 26 42 19 3 3 3 24 31 31
2019 EC-05 15 14 41 24 7 0 0 31 28 74
2019 EC-06 28 24 28 14 7 0 0 21 52 29
2019 EC-07 9 14 45 32 0 0 0 32 23 22
2018 EC 20 17 28 23 10 1 1 34 37 142
2018 EC-04 12 12 36 24 16 0 0 40 24 25
2018 EC-05 17 18 23 32 8 0 2 41 36 60
2018 EC-06 33 19 24 10 10 0 5 20 55 21
2018 EC-07 11 22 33 22 11 0 0 33 33 18
2017 EC 11 26 35 18 9 0 1 28 37 128
2017 EC-02 27 27 19 9 18 0 0 27 54 11
2017 EC-04 7 38 34 10 10 0 0 21 45 29
2017 EC-05 7 29 32 19 10 0 2 30 37 41
2017 EC-06 14 14 43 24 5 0 0 29 28 21
2017 EC-07 0 20 46 27 7 0 0 34 20 15
2014 EC 10 28 24 22 16 0 0 39 38 62
2014 EC-05 11 16 15 32 26 0 0 58 26 19
2014 EC-06 13 33 33 13 7 0 0 20 47 15
2011 EC 16 26 34 16 4 2 2 21 44 95
2011 EC-04 7 14 50 21 7 0 0 29 21 14
2011 EC-05 37 37 21 0 0 0 5 0 78 19
2011 EC-06 13 19 50 19 0 0 0 19 31 16
2011 EC-07 15 25 30 25 5 0 0 30 40 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 13 37 30 14 0 1 44 19 189
2019 EC-03 6 6 28 39 22 0 0 61 11 18
2019 EC-04 0 6 47 34 9 0 3 45 6 32
2019 EC-05 7 11 34 26 21 0 1 47 18 73
2019 EC-06 7 28 34 24 7 0 0 31 34 29
2019 EC-07 5 23 41 27 5 0 0 32 27 22
2018 EC 12 14 34 27 11 1 1 39 27 140
2018 EC-04 8 12 28 28 20 4 0 50 21 25
2018 EC-05 10 12 32 31 15 0 0 46 22 59
2018 EC-06 15 25 30 25 0 0 5 26 42 20
2018 EC-07 17 28 28 28 0 0 0 28 44 18
2017 EC 5 18 39 25 12 1 0 37 23 128
2017 EC-02 0 0 37 28 35 0 0 63 0 11
2017 EC-04 3 17 38 28 14 0 0 41 21 29
2017 EC-05 7 15 44 22 12 0 0 34 22 41
2017 EC-06 5 28 38 24 5 0 0 29 33 21
2017 EC-07 7 33 27 34 0 0 0 34 39 15
2014 EC 3 16 34 31 16 0 0 47 20 62
2014 EC-05 0 5 21 48 26 0 0 74 5 19
2014 EC-06 13 20 47 7 13 0 0 20 33 15
2011 EC 5 17 34 27 15 1 1 43 23 95
2011 EC-04 7 14 29 14 36 0 0 50 21 14
2011 EC-05 11 16 42 26 5 0 0 32 26 19
2011 EC-06 6 13 31 38 13 0 0 50 19 16
2011 EC-07 0 10 40 35 15 0 0 50 10 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 22 23 25 18 10 2 1 29 46 189
2019 EC-03 17 6 28 28 22 0 0 50 22 18
2019 EC-04 28 25 22 13 6 3 3 20 57 32
2019 EC-05 14 26 23 22 12 3 0 35 41 73
2019 EC-06 34 21 24 10 7 0 3 18 57 29
2019 EC-07 27 27 32 14 0 0 0 14 55 22
2018 EC 18 28 21 21 9 0 2 31 47 141
2018 EC-04 12 40 12 16 20 0 0 36 52 25
2018 EC-05 19 24 20 31 7 0 0 37 42 59
2018 EC-06 19 33 24 5 5 0 14 11 61 21
2018 EC-07 17 33 28 22 0 0 0 22 50 18
2017 EC 18 27 27 16 12 0 1 28 46 128
2017 EC-02 19 27 28 9 17 0 0 26 46 11
2017 EC-04 14 21 38 14 14 0 0 28 34 29
2017 EC-05 17 30 17 22 15 0 0 36 46 41
2017 EC-06 14 28 33 9 10 0 5 21 45 21
2017 EC-07 27 34 26 13 0 0 0 13 61 15
2014 EC 16 25 32 11 11 3 0 24 43 62
2014 EC-05 5 26 42 11 16 0 0 26 31 19
2014 EC-06 27 27 33 7 7 0 0 13 53 15
2011 EC 24 25 25 12 9 2 2 22 52 95
2011 EC-04 21 29 21 7 21 0 0 29 50 14
2011 EC-05 26 26 32 5 5 0 5 11 56 19
2011 EC-06 31 13 31 19 6 0 0 25 44 16
2011 EC-07 20 30 30 15 5 0 0 20 50 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 14 18 29 20 13 3 3 36 34 188
2019 EC-03 17 6 28 22 11 11 6 40 27 18
2019 EC-04 16 22 25 13 16 6 3 31 41 32
2019 EC-05 10 18 30 25 18 0 0 42 27 73
2019 EC-06 24 21 21 14 7 7 7 24 52 29
2019 EC-07 14 14 45 23 5 0 0 27 27 22
2018 EC 10 17 28 27 10 2 5 40 29 139
2018 EC-04 13 25 25 21 13 0 4 35 39 24
2018 EC-05 8 12 30 35 8 0 7 46 21 60
2018 EC-06 19 14 33 10 5 10 10 18 41 21
2018 EC-07 13 38 19 25 6 0 0 31 50 16
2017 EC 9 23 23 26 12 2 5 41 34 128
2017 EC-02 9 19 27 28 17 0 0 45 28 11
2017 EC-04 7 21 21 24 10 7 10 42 33 29
2017 EC-05 12 27 17 24 12 0 7 39 42 41
2017 EC-06 5 19 28 28 15 5 0 45 25 21
2017 EC-07 7 27 20 39 7 0 0 46 34 15
2014 EC 7 24 23 21 23 2 2 45 32 62
2014 EC-05 5 16 31 21 26 0 0 48 21 19
2014 EC-06 13 33 20 13 20 0 0 33 47 15
2011 EC 6 18 37 20 9 1 8 33 27 95
2011 EC-04 0 14 57 14 7 0 7 23 15 14
2011 EC-05 11 16 37 26 5 0 5 33 28 19
2011 EC-06 13 13 25 31 19 0 0 50 25 16
2011 EC-07 5 25 40 25 5 0 0 30 30 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 12 20 39 19 8 1 1 28 33 188
2019 EC-03 6 6 56 22 11 0 0 33 11 18
2019 EC-04 9 16 44 19 6 3 3 27 27 32
2019 EC-05 14 15 40 22 8 0 1 31 29 73
2019 EC-06 24 38 28 3 7 0 0 10 62 29
2019 EC-07 0 24 43 29 5 0 0 33 24 21
2018 EC 16 18 35 20 8 1 2 28 36 142
2018 EC-04 0 20 52 20 8 0 0 28 20 25
2018 EC-05 17 18 37 17 8 0 3 26 36 60
2018 EC-06 24 33 14 14 5 5 5 21 63 21
2018 EC-07 22 6 39 28 6 0 0 33 28 18
2017 EC 10 28 27 19 11 3 2 31 40 128
2017 EC-02 18 18 19 19 26 0 0 45 36 11
2017 EC-04 7 24 28 21 10 7 3 35 34 29
2017 EC-05 10 39 22 15 12 2 0 27 50 41
2017 EC-06 9 28 33 24 0 0 5 26 40 21
2017 EC-07 7 27 33 27 7 0 0 34 34 15
2014 EC 10 29 30 20 11 0 0 31 39 62
2014 EC-05 5 21 31 32 11 0 0 42 26 19
2014 EC-06 20 27 27 20 7 0 0 27 47 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 14 17 32 22 14 0 2 37 31 189
2019 EC-03 6 24 18 35 18 0 0 53 29 17
2019 EC-04 0 13 38 28 16 0 6 47 13 32
2019 EC-05 8 23 34 20 15 0 0 35 31 74
2019 EC-06 28 10 34 17 7 0 3 25 39 29
2019 EC-07 32 14 23 23 9 0 0 32 45 22

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 13 29 15 26 14 3 0 43 41 190
2019 EC-03 28 33 17 11 11 0 0 61 22 18
2019 EC-04 9 22 19 34 9 6 0 33 47 32
2019 EC-05 14 31 18 22 15 1 0 45 37 74
2019 EC-06 10 31 3 28 21 7 0 44 52 29
2019 EC-07 5 36 23 32 5 0 0 41 36 22

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 30 7 12 9 2 1 71 22 188
2019 EC-03 44 22 11 17 0 0 6 71 18 18
2019 EC-04 31 41 0 16 6 6 0 77 23 32
2019 EC-05 41 24 9 14 12 0 0 65 26 74
2019 EC-06 43 46 4 4 4 0 0 89 7 28
2019 EC-07 52 29 5 10 5 0 0 81 14 21
2018 EC 44 28 6 12 8 1 1 73 21 142
2018 EC-04 52 24 4 12 8 0 0 76 20 25
2018 EC-05 42 28 7 12 12 0 0 70 23 60
2018 EC-06 33 24 10 10 14 5 5 63 26 21
2018 EC-07 39 39 0 22 0 0 0 78 22 18
2017 EC 43 29 11 9 7 2 0 73 16 127
2017 EC-02 35 37 0 18 10 0 0 72 28 11
2017 EC-04 43 32 14 4 7 0 0 75 11 28
2017 EC-05 41 30 12 10 2 5 0 74 13 41
2017 EC-06 38 34 14 0 14 0 0 72 14 21
2017 EC-07 60 13 7 13 7 0 0 73 20 15
2014 EC 44 26 12 11 5 2 0 71 17 62
2014 EC-05 53 32 10 0 5 0 0 85 5 19
2014 EC-06 40 27 20 7 7 0 0 67 13 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 35 6 8 2 1 1 85 10 190
2019 EC-03 50 39 6 0 0 0 6 94 0 18
2019 EC-04 44 31 9 13 0 3 0 77 13 32
2019 EC-05 49 38 7 5 1 0 0 86 7 74
2019 EC-06 52 31 3 14 0 0 0 83 14 29
2019 EC-07 50 41 0 9 0 0 0 91 9 22
2018 EC 51 29 5 9 4 1 1 81 14 141
2018 EC-04 56 20 12 8 4 0 0 76 12 25
2018 EC-05 49 36 0 8 7 0 0 85 15 59
2018 EC-06 48 19 10 14 0 5 5 74 16 21
2018 EC-07 44 39 6 6 6 0 0 83 11 18
2017 EC 57 24 2 14 2 0 0 81 16 128
2017 EC-02 54 18 0 19 9 0 0 72 28 11
2017 EC-04 45 45 0 10 0 0 0 90 10 29
2017 EC-05 66 17 2 15 0 0 0 83 15 41
2017 EC-06 53 24 5 14 5 0 0 76 19 21
2017 EC-07 60 13 0 20 7 0 0 73 27 15
2014 EC 54 27 7 11 2 0 0 80 13 62
2014 EC-05 90 10 0 0 0 0 0 100 0 19
2014 EC-06 40 40 7 13 0 0 0 80 13 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 49 37 7 2 3 1 0 87 5 190
2019 EC-03 50 33 11 0 6 0 0 83 6 18
2019 EC-04 44 38 16 0 0 3 0 84 0 32
2019 EC-05 47 41 4 4 4 0 0 88 8 74
2019 EC-06 59 28 10 0 0 3 0 89 0 29
2019 EC-07 64 32 0 5 0 0 0 95 5 22
2018 EC 52 30 7 7 2 1 0 83 9 141
2018 EC-04 44 44 0 8 4 0 0 88 12 25
2018 EC-05 49 31 8 8 3 0 0 80 12 59
2018 EC-06 57 24 5 5 0 10 0 89 5 21
2018 EC-07 61 28 6 6 0 0 0 89 6 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 31 37 12 14 5 2 0 69 19 190
2019 EC-03 33 28 22 17 0 0 0 61 17 18
2019 EC-04 28 44 16 13 0 0 0 72 13 32
2019 EC-05 31 38 12 16 3 0 0 69 19 74
2019 EC-06 24 45 7 7 14 3 0 71 21 29
2019 EC-07 41 41 0 9 5 5 0 86 14 22
2018 EC 38 40 6 8 5 2 1 80 13 141
2018 EC-04 36 48 4 8 4 0 0 84 12 25
2018 EC-05 41 41 10 7 2 0 0 81 8 59
2018 EC-06 29 43 0 10 5 10 5 83 17 21
2018 EC-07 33 33 11 6 17 0 0 67 22 18
2017 EC 41 41 8 6 2 2 0 84 8 128
2017 EC-02 53 9 9 10 9 10 0 69 21 11
2017 EC-04 38 41 17 0 0 3 0 82 0 29
2017 EC-05 36 54 7 0 2 0 0 90 2 41
2017 EC-06 43 38 0 19 0 0 0 81 19 21
2017 EC-07 46 34 7 7 0 7 0 86 7 15
2014 EC 40 39 10 3 8 0 0 79 11 62
2014 EC-05 63 26 5 0 5 0 0 89 5 19
2014 EC-06 40 33 13 0 13 0 0 73 13 15
2011 EC 15 37 20 15 11 2 0 53 26 94
2011 EC-04 14 36 14 14 21 0 0 50 36 14
2011 EC-05 5 26 26 21 21 0 0 32 42 19
2011 EC-06 19 56 13 13 0 0 0 75 13 16
2011 EC-07 20 40 15 10 10 5 0 63 21 20

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 37 32 15 7 5 4 0 72 12 189
2019 EC-03 53 24 18 6 0 0 0 76 6 17
2019 EC-04 34 34 9 9 6 6 0 73 17 32
2019 EC-05 38 32 19 7 1 3 0 72 8 74
2019 EC-06 38 31 14 3 10 3 0 71 14 29
2019 EC-07 36 45 5 5 5 5 0 86 10 22
2018 EC 43 33 11 6 4 3 1 79 10 141
2018 EC-04 40 44 12 4 0 0 0 84 4 25
2018 EC-05 46 34 8 7 2 3 0 82 9 59
2018 EC-06 33 43 5 5 5 5 5 84 11 21
2018 EC-07 44 17 17 11 11 0 0 61 22 18
2017 EC 44 35 9 5 4 3 0 81 10 128
2017 EC-02 53 0 19 9 9 10 0 59 20 11
2017 EC-04 41 38 14 0 3 3 0 82 4 29
2017 EC-05 44 44 5 2 2 2 0 90 5 41
2017 EC-06 43 38 5 9 5 0 0 81 14 21
2017 EC-07 46 27 0 20 0 7 0 78 22 15
2014 EC 38 29 21 7 2 3 0 70 8 62
2014 EC-05 58 31 5 5 0 0 0 89 5 19
2014 EC-06 33 27 27 13 0 0 0 60 13 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 46 36 10 6 3 0 0 81 9 189
2019 EC-03 50 28 17 6 0 0 0 78 6 18
2019 EC-04 39 45 16 0 0 0 0 84 0 31
2019 EC-05 45 42 7 4 3 0 0 86 7 74
2019 EC-06 41 34 14 3 7 0 0 76 10 29
2019 EC-07 55 32 0 14 0 0 0 86 14 22
2018 EC 50 36 7 6 1 0 1 86 6 140
2018 EC-04 52 32 8 8 0 0 0 84 8 25
2018 EC-05 53 34 8 3 2 0 0 86 5 59
2018 EC-06 45 40 5 5 0 0 5 89 5 20
2018 EC-07 44 44 6 6 0 0 0 89 6 18
2017 EC 55 32 4 6 2 1 0 87 9 128
2017 EC-02 63 27 0 10 0 0 0 90 10 11
2017 EC-04 52 41 3 0 0 3 0 96 0 29
2017 EC-05 58 32 7 2 0 0 0 90 2 41
2017 EC-06 57 24 5 9 5 0 0 81 14 21
2017 EC-07 39 40 0 13 7 0 0 80 20 15
2014 EC 48 37 8 5 2 0 0 85 7 62
2014 EC-05 58 37 0 0 5 0 0 95 5 19
2014 EC-06 67 7 7 20 0 0 0 73 20 15
2011 EC 34 41 5 13 6 0 0 76 19 94
2011 EC-04 29 21 14 21 14 0 0 50 36 14
2011 EC-05 21 53 0 11 16 0 0 74 26 19
2011 EC-06 56 44 0 0 0 0 0 100 0 16
2011 EC-07 40 40 0 15 5 0 0 80 20 20

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 25 33 14 11 10 5 2 62 23 189
2019 EC-03 29 35 12 12 0 6 6 73 13 17
2019 EC-04 19 28 16 6 13 16 3 58 23 32
2019 EC-05 30 32 12 14 12 0 0 62 26 74
2019 EC-06 28 28 21 14 3 7 0 59 19 29
2019 EC-07 18 50 14 5 9 0 5 71 14 22
2018 EC 25 31 14 9 13 4 5 61 24 142
2018 EC-04 32 32 16 4 12 0 4 67 17 25
2018 EC-05 23 28 20 5 15 3 5 56 22 60
2018 EC-06 14 33 5 24 5 10 10 59 35 21
2018 EC-07 22 44 0 11 22 0 0 67 33 18
2017 EC 28 24 13 13 8 6 7 60 24 128
2017 EC-02 26 18 0 18 19 0 19 55 45 11
2017 EC-04 24 28 24 7 10 3 3 56 19 29
2017 EC-05 32 17 15 12 0 14 10 65 16 41
2017 EC-06 33 33 5 24 5 0 0 66 28 21
2017 EC-07 27 34 0 13 13 0 13 69 31 15
2014 EC 39 24 10 15 3 8 1 70 20 62
2014 EC-05 53 32 5 0 0 11 0 95 0 19
2014 EC-06 53 13 7 20 7 0 0 67 27 15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 27 15 14 8 3 3 60 23 189
2019 EC-03 24 18 29 12 12 6 0 44 25 17
2019 EC-04 22 28 19 16 6 3 6 55 24 32
2019 EC-05 32 28 15 14 8 0 3 63 22 74
2019 EC-06 34 17 17 10 7 7 7 60 20 29
2019 EC-07 27 45 5 18 5 0 0 73 23 22
2018 EC 30 36 14 10 4 2 4 70 15 141
2018 EC-04 21 58 0 13 4 0 4 83 17 24
2018 EC-05 32 27 22 12 3 0 5 61 16 60
2018 EC-06 33 19 19 10 5 10 5 61 17 21
2018 EC-07 22 44 11 11 6 6 0 71 18 18
2017 EC 38 34 6 10 5 5 2 77 17 128
2017 EC-02 36 55 0 9 0 0 0 91 9 11
2017 EC-04 27 31 10 21 7 0 3 61 29 29
2017 EC-05 34 42 7 5 5 5 2 82 10 41
2017 EC-06 43 28 5 9 5 9 0 79 16 21
2017 EC-07 53 13 7 7 13 7 0 71 22 15
2014 EC 48 34 5 5 2 5 2 88 7 61
2014 EC-05 58 21 5 0 0 11 5 94 0 19
2014 EC-06 53 20 7 13 7 0 0 73 20 15
2011 EC 30 31 10 14 11 3 2 64 26 94
2011 EC-04 36 21 14 14 7 7 0 62 23 14
2011 EC-05 5 37 11 11 32 0 5 44 44 19
2011 EC-06 44 25 6 19 0 6 0 73 20 16
2011 EC-07 35 30 10 15 10 0 0 65 25 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 29 32 17 12 8 2 0 62 21 190
2019 EC-03 39 28 22 6 6 0 0 67 11 18
2019 EC-04 28 38 19 9 6 0 0 66 16 32
2019 EC-05 30 35 20 11 4 0 0 65 15 74
2019 EC-06 21 31 10 14 17 7 0 56 33 29
2019 EC-07 36 32 9 18 5 0 0 68 23 22
2018 EC 28 43 13 8 6 1 1 72 14 141
2018 EC-04 28 52 12 4 4 0 0 80 8 25
2018 EC-05 30 47 8 7 7 0 2 78 14 60
2018 EC-06 25 20 30 10 5 5 5 50 17 20
2018 EC-07 11 50 11 17 11 0 0 61 28 18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 14 20 16 15 20 11 4 40 41 189
2019 EC-03 11 11 33 28 11 6 0 24 41 18
2019 EC-04 19 10 19 16 23 13 0 33 44 31
2019 EC-05 16 23 15 15 18 11 3 45 38 74
2019 EC-06 7 31 3 10 28 7 14 48 48 29
2019 EC-07 14 23 23 9 14 14 5 44 28 22
2018 EC 19 20 22 18 12 6 2 43 33 141
2018 EC-04 16 20 36 12 12 4 0 38 25 25
2018 EC-05 22 17 22 22 8 8 0 43 33 59
2018 EC-06 19 19 19 5 19 10 10 47 29 21
2018 EC-07 11 22 6 28 22 6 6 38 56 18
2017 EC 20 19 13 14 16 12 4 47 37 128
2017 EC-02 27 8 9 29 9 18 0 43 46 11
2017 EC-04 17 28 24 7 14 7 3 50 23 29
2017 EC-05 19 24 15 15 17 5 5 48 35 41
2017 EC-06 24 9 5 19 19 14 10 44 50 21
2017 EC-07 26 13 7 7 27 20 0 49 42 15
2014 EC 27 21 16 8 17 11 0 54 28 61
2014 EC-05 42 16 31 0 0 11 0 65 0 19
2014 EC-06 33 20 13 7 27 0 0 53 33 15
2011 EC 12 19 19 16 19 10 5 36 41 94
2011 EC-04 14 14 21 21 29 0 0 29 50 14
2011 EC-05 0 5 16 21 37 5 16 7 73 19
2011 EC-06 19 31 19 13 13 6 0 53 27 16
2011 EC-07 20 20 15 15 15 10 5 47 35 20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 41 5 14 6 0 0 75 20 189
2019 EC-03 50 33 6 6 6 0 0 83 11 18
2019 EC-04 25 56 3 13 3 0 0 81 16 32
2019 EC-05 32 41 5 14 8 0 0 73 22 74
2019 EC-06 24 41 7 24 3 0 0 66 28 29
2019 EC-07 45 27 5 14 9 0 0 73 23 22
2017 EC 35 52 2 6 4 0 0 87 10 127
2017 EC-02 53 47 0 0 0 0 0 100 0 11
2017 EC-04 41 48 0 10 0 0 0 90 10 29
2017 EC-05 29 51 7 7 5 0 0 81 12 41
2017 EC-06 34 52 0 5 9 0 0 86 14 21
2017 EC-07 34 53 0 7 7 0 0 87 13 15
2014 EC 40 47 2 11 0 0 0 87 11 62
2014 EC-05 53 37 5 5 0 0 0 89 5 19
2014 EC-06 33 53 0 13 0 0 0 87 13 15
2011 EC 27 58 0 8 5 0 1 86 14 95
2011 EC-04 21 50 0 14 14 0 0 71 29 14
2011 EC-05 32 53 0 11 5 0 0 84 16 19
2011 EC-06 31 63 0 0 6 0 0 94 6 16
2011 EC-07 35 60 0 5 0 0 0 95 5 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 41 37 5 11 6 0 0 78 17 189
2019 EC-03 56 28 0 17 0 0 0 83 17 18
2019 EC-04 41 41 3 9 6 0 0 81 16 32
2019 EC-05 33 44 5 12 5 0 0 77 18 73
2019 EC-06 52 28 7 10 3 0 0 79 14 29
2019 EC-07 50 27 5 9 9 0 0 77 18 22
2017 EC 41 36 5 9 9 0 0 77 18 127
2017 EC-02 73 27 0 0 0 0 0 100 0 11
2017 EC-04 46 25 7 0 21 0 0 71 21 28
2017 EC-05 39 32 5 20 5 0 0 70 25 41
2017 EC-06 34 47 5 9 5 0 0 81 14 21
2017 EC-07 26 61 0 0 13 0 0 87 13 15
2014 EC 48 32 10 7 3 0 0 80 10 62
2014 EC-05 48 42 11 0 0 0 0 89 0 19
2014 EC-06 53 20 13 7 7 0 0 73 13 15
2011 EC 31 36 6 18 9 0 0 67 27 94
2011 EC-04 21 21 14 21 21 0 0 43 43 14
2011 EC-05 33 33 11 17 6 0 0 67 22 18
2011 EC-06 44 25 6 13 13 0 0 69 25 16
2011 EC-07 20 45 0 30 5 0 0 65 35 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 43 36 9 9 3 0 0 79 12 189
2019 EC-03 50 28 11 6 6 0 0 78 11 18
2019 EC-04 22 59 6 13 0 0 0 81 13 32
2019 EC-05 44 36 8 10 3 0 0 79 12 73
2019 EC-06 45 34 14 3 3 0 0 79 7 29
2019 EC-07 68 23 0 9 0 0 0 91 9 22
2017 EC 46 36 9 6 3 0 0 82 10 127
2017 EC-02 20 59 10 11 0 0 0 79 11 10
2017 EC-04 41 38 17 3 0 0 0 79 3 29
2017 EC-05 49 39 5 7 0 0 0 88 7 41
2017 EC-06 53 33 5 0 9 0 0 86 9 21
2017 EC-07 53 20 0 13 13 0 0 73 27 15
2014 EC 60 27 8 3 2 0 0 87 5 62
2014 EC-05 69 26 5 0 0 0 0 95 0 19
2014 EC-06 67 33 0 0 0 0 0 100 0 15

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 81 10 3 2 3 0 1 92 5 190
2019 EC-03 83 11 6 0 0 0 0 94 0 18
2019 EC-04 69 13 3 9 6 0 0 81 16 32
2019 EC-05 81 12 3 0 1 0 3 96 1 74
2019 EC-06 90 7 3 0 0 0 0 97 0 29
2019 EC-07 86 0 5 5 5 0 0 86 9 22
2017 EC 75 14 5 3 1 0 2 90 4 128
2017 EC-02 81 9 0 10 0 0 0 90 10 11
2017 EC-04 69 7 14 3 0 0 7 81 4 29
2017 EC-05 81 12 5 2 0 0 0 93 2 41
2017 EC-06 76 24 0 0 0 0 0 100 0 21
2017 EC-07 73 20 0 7 0 0 0 93 7 15
2014 EC 69 18 3 5 3 2 0 89 8 62
2014 EC-05 79 21 0 0 0 0 0 100 0 19
2014 EC-06 73 20 0 7 0 0 0 93 7 15
2011 EC 76 14 1 6 2 0 1 90 9 95
2011 EC-04 64 29 0 7 0 0 0 93 7 14
2011 EC-05 79 16 0 5 0 0 0 95 5 19
2011 EC-06 94 6 0 0 0 0 0 100 0 16
2011 EC-07 80 0 0 15 5 0 0 80 20 20

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 85 8 3 1 2 0 1 94 3 190
2019 EC-03 100 0 0 0 0 0 0 100 0 18
2019 EC-04 78 6 3 6 6 0 0 84 13 32
2019 EC-05 84 11 3 0 0 0 3 97 0 74
2019 EC-06 93 3 3 0 0 0 0 97 0 29
2019 EC-07 82 9 0 0 9 0 0 91 9 22
2017 EC 79 12 2 4 2 0 1 92 6 128
2017 EC-02 81 10 0 9 0 0 0 91 9 11
2017 EC-04 76 10 3 7 0 0 3 89 7 29
2017 EC-05 83 10 2 2 2 0 0 93 5 41
2017 EC-06 80 20 0 0 0 0 0 100 0 21
2017 EC-07 80 13 0 7 0 0 0 93 7 15
2014 EC 75 10 7 6 1 2 0 86 8 62
2014 EC-05 85 15 0 0 0 0 0 100 0 19
2014 EC-06 87 0 0 13 0 0 0 87 13 15
2011 EC 71 15 2 6 3 0 2 88 10 94
2011 EC-04 64 21 7 7 0 0 0 86 7 14
2011 EC-05 61 22 0 11 0 0 6 88 12 18
2011 EC-06 81 6 0 6 0 0 6 93 7 16
2011 EC-07 85 5 0 0 10 0 0 90 10 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 90 5 2 1 2 0 1 96 2 189
2019 EC-03 100 0 0 0 0 0 0 100 0 18
2019 EC-04 84 3 6 3 3 0 0 88 6 32
2019 EC-05 90 4 3 0 0 0 3 97 0 73
2019 EC-06 97 3 0 0 0 0 0 100 0 29
2019 EC-07 86 5 0 0 9 0 0 91 9 22
2017 EC 86 7 3 0 2 0 2 94 2 128
2017 EC-02 92 8 0 0 0 0 0 100 0 11
2017 EC-04 83 3 3 0 3 0 7 93 4 29
2017 EC-05 88 7 2 0 2 0 0 95 2 41
2017 EC-06 85 10 5 0 0 0 0 95 0 21
2017 EC-07 87 13 0 0 0 0 0 100 0 15
2014 EC 75 13 3 3 3 2 2 91 6 62
2014 EC-05 74 15 0 5 0 0 5 94 6 19
2014 EC-06 93 7 0 0 0 0 0 100 0 15
2011 EC 74 13 6 0 2 1 3 91 2 94
2011 EC-04 64 21 7 0 0 0 7 92 0 14
2011 EC-05 67 17 6 0 0 6 6 94 0 18
2011 EC-06 75 13 6 0 0 0 6 93 0 16
2011 EC-07 90 5 0 0 5 0 0 95 5 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 25 11 8 8 14 2 68 19 190
2019 EC-03 39 22 11 0 0 22 6 85 0 18
2019 EC-04 31 25 9 19 6 9 0 62 28 32
2019 EC-05 32 26 12 8 9 9 3 66 20 74
2019 EC-06 28 31 7 7 3 24 0 77 14 29
2019 EC-07 45 23 14 5 9 5 0 71 14 22

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 47 5 6 2 1 1 87 9 190
2019 EC-03 33 44 17 0 0 6 0 82 0 18
2019 EC-04 34 50 3 9 3 0 0 84 13 32
2019 EC-05 36 53 3 8 0 0 0 89 8 74
2019 EC-06 45 45 0 3 3 0 3 93 7 29
2019 EC-07 59 41 0 0 0 0 0 100 0 22

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 59 24 7 3 2 4 2 87 5 190
2019 EC-03 72 6 11 6 0 6 0 82 6 18
2019 EC-04 53 31 9 3 0 3 0 87 3 32
2019 EC-05 57 28 8 3 1 1 1 88 4 74
2019 EC-06 66 21 0 3 3 0 7 93 7 29
2019 EC-07 77 14 5 0 5 0 0 91 5 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 17 83 189
2019 EC-04 19 81 32
2019 EC-05 7 93 73
2019 EC-06 31 69 29
2019 EC-07 27 73 22
2018 EC 17 83 142
2018 EC-05 13 87 60

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 50 50 32
2018 EC 33 67 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 53 47 32
2018 EC 58 42 24

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 25 75 24

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 32
2018 EC 0 100 24

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 32
2018 EC 0 100 24

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 32
2018 EC 0 100 24

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 32

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 29 71 31
2018 EC 38 63 24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 32 68 31
2018 EC 33 67 24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 45 55 31
2018 EC 46 54 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 42 58 31
2018 EC 42 58 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 26 74 31
2018 EC 38 63 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 58 42 31
2018 EC 46 54 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 42 58 31
2018 EC 38 63 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 31
2018 EC 0 100 24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 33 67 24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 45 55 31
2018 EC 46 54 24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 16 84 31
2018 EC 29 71 24

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 26 74 31

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 71 29 31
2018 EC 67 33 24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 29 71 31
2018 EC 33 67 24

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 19 81 31
2018 EC 29 71 24

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 21 79 24

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 16 84 31

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 23 77 22

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 36 64 22

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 22

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 55 45 22

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 26 74 188
2019 EC-02 45 55 11
2019 EC-04 41 59 32
2019 EC-05 10 90 73
2019 EC-06 41 59 29
2019 EC-07 23 77 22

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 13 12 21 12 13 25 4 35 35 190
2019 EC-03 6 22 33 6 11 17 6 36 21 18
2019 EC-04 13 6 19 16 16 31 0 27 45 32
2019 EC-05 18 12 20 12 5 27 5 44 26 74
2019 EC-06 0 21 14 14 17 31 3 32 47 29
2019 EC-07 23 5 32 14 9 18 0 33 28 22
2018 EC 19 18 21 11 11 14 6 46 27 141
2018 EC-04 24 32 20 4 8 8 4 64 14 25
2018 EC-05 19 19 14 15 3 27 3 54 27 59
2018 EC-06 14 19 24 14 14 5 10 39 33 21
2018 EC-07 6 11 33 6 39 6 0 18 47 18
2017 EC 14 19 21 12 12 16 5 42 31 128
2017 EC-02 26 18 18 10 9 19 0 55 23 11
2017 EC-04 14 27 14 14 7 14 10 54 27 29
2017 EC-05 12 22 19 10 7 22 7 49 24 41
2017 EC-06 5 14 34 14 24 9 0 21 42 21
2017 EC-07 33 7 7 20 20 13 0 46 47 15
2014 EC 8 27 15 14 10 21 5 48 32 60
2014 EC-05 16 26 11 11 0 26 11 66 17 19
2014 EC-06 7 40 7 20 13 13 0 54 38 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 27 26 18 9 11 7 1 58 22 190
2019 EC-03 33 22 17 6 6 11 6 67 13 18
2019 EC-04 25 19 22 19 3 13 0 50 25 32
2019 EC-05 34 26 20 8 7 5 0 63 16 74
2019 EC-06 14 38 10 10 21 7 0 56 33 29
2019 EC-07 23 41 18 5 9 5 0 67 14 22
2018 EC 28 36 19 8 8 1 1 65 16 140
2018 EC-04 40 36 16 4 4 0 0 76 8 25
2018 EC-05 27 37 19 10 3 3 0 67 14 59
2018 EC-06 25 30 15 15 10 0 5 58 26 20
2018 EC-07 6 50 17 0 28 0 0 56 28 18
2017 EC 28 30 13 16 9 5 0 61 25 128
2017 EC-02 35 19 9 9 9 19 0 67 22 11
2017 EC-04 35 38 3 24 0 0 0 72 24 29
2017 EC-05 29 32 17 12 5 5 0 64 18 41
2017 EC-06 9 19 39 9 19 5 0 30 30 21
2017 EC-07 33 20 0 20 20 7 0 57 43 15
2014 EC 31 39 12 10 5 3 0 73 15 61
2014 EC-05 53 47 0 0 0 0 0 100 0 19
2014 EC-06 27 47 7 13 7 0 0 73 20 15
2011 EC 19 38 18 11 8 6 0 61 20 95
2011 EC-04 29 36 7 14 14 0 0 64 29 14
2011 EC-05 21 26 16 16 21 0 0 47 37 19
2011 EC-06 13 56 25 6 0 0 0 69 6 16
2011 EC-07 20 35 20 15 5 5 0 58 21 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 13 87 190
2019 EC-04 16 84 32
2019 EC-05 8 92 74
2018 EC 9 91 142
2018 EC-05 8 92 60

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 46 54 24
2018 EC 38 62 13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24
2018 EC 0 100 13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24
2018 EC 0 100 13

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 21 79 24

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 33 67 24

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 29 71 24
2018 EC 38 62 13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24
2018 EC 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24
2018 EC 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24
2018 EC 0 100 13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 39 61 23
2018 EC 38 62 13

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 23
2018 EC 0 100 13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 23
2018 EC 0 100 13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 52 48 23
2018 EC 46 54 13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 29 71 21
2018 EC 0 100 13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 21
2018 EC 0 100 13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 21

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 24 76 21

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 48 52 21

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 21
2018 EC 0 100 13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 43 57 21
2018 EC 54 46 13

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 14 86 188
2019 EC-02 45 55 11
2019 EC-05 8 92 74
2019 EC-06 21 79 29

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 15 15 19 9 7 29 5 46 25 190
2019 EC-03 17 11 22 0 6 28 17 50 10 18
2019 EC-04 16 6 28 16 0 34 0 33 24 32
2019 EC-05 18 19 20 7 3 28 5 55 14 74
2019 EC-06 0 21 14 17 14 28 7 32 47 29
2019 EC-07 27 23 14 5 5 27 0 69 13 22
2018 EC 19 21 24 6 7 16 7 52 17 141
2018 EC-04 21 33 17 0 4 21 4 72 6 24
2018 EC-05 18 15 25 7 3 27 5 49 15 60
2018 EC-06 14 33 29 0 10 5 10 56 11 21
2018 EC-07 6 28 28 17 17 6 0 35 35 18
2017 EC 12 16 16 9 5 36 6 49 24 128
2017 EC-02 27 17 9 10 9 28 0 62 26 11
2017 EC-04 3 28 21 7 0 38 3 53 12 29
2017 EC-05 19 13 12 5 5 39 7 59 18 41
2017 EC-06 5 19 9 19 9 24 15 38 46 21
2017 EC-07 19 7 7 13 7 47 0 49 38 15
2014 EC 15 16 26 5 3 27 8 47 13 62
2014 EC-05 32 15 11 0 0 32 11 82 0 19
2014 EC-06 13 27 33 7 7 7 7 46 15 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 28 28 17 6 7 13 1 65 16 190
2019 EC-03 33 17 11 0 6 22 11 75 8 18
2019 EC-04 22 28 22 6 0 22 0 64 8 32
2019 EC-05 34 30 20 4 4 8 0 69 9 74
2019 EC-06 14 31 10 17 17 10 0 50 38 29
2019 EC-07 41 32 14 5 0 9 0 80 5 22
2018 EC 28 36 18 6 6 4 3 68 13 140
2018 EC-04 33 38 17 4 4 4 0 74 9 24
2018 EC-05 27 37 15 7 3 7 3 72 11 59
2018 EC-06 24 33 24 10 5 0 5 60 15 21
2018 EC-07 11 50 22 6 11 0 0 61 17 18
2017 EC 31 31 14 6 6 12 0 70 14 127
2017 EC-02 27 36 0 0 9 28 0 87 13 11
2017 EC-04 38 28 17 3 0 14 0 76 4 29
2017 EC-05 32 30 10 7 5 15 0 74 15 40
2017 EC-06 24 34 19 9 14 0 0 57 24 21
2017 EC-07 33 20 13 13 7 13 0 61 23 15
2014 EC 35 28 19 7 2 10 0 70 9 62
2014 EC-05 63 26 5 0 0 5 0 94 0 19
2014 EC-06 27 33 13 13 7 7 0 64 21 15
2011 EC 24 36 16 8 7 8 0 66 17 95
2011 EC-04 29 29 0 21 14 7 0 62 38 14
2011 EC-05 5 37 21 11 21 5 0 44 33 19
2011 EC-06 38 38 19 0 0 6 0 80 0 16
2011 EC-07 25 35 20 5 5 10 0 67 11 20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 14 86 190
2019 EC-03 17 83 18
2019 EC-04 28 72 32
2019 EC-05 7 93 74
2019 EC-06 17 83 29
2019 EC-07 9 91 22
2017 EC 14 86 128
2017 EC-02 0 100 11
2017 EC-05 15 85 41
2014 EC-05 0 100 19

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 89 11 27
2017 EC 83 17 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 21 4 13 4 0 0 79 17 24
2017 EC 60 27 7 7 0 0 0 87 7 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 66 18 12 2 2 1 0 84 4 189
2019 EC-03 61 28 6 0 6 0 0 89 6 18
2019 EC-04 66 19 13 0 0 3 0 87 0 32
2019 EC-05 65 19 12 1 3 0 0 84 4 74
2019 EC-06 75 7 14 0 4 0 0 82 4 28
2019 EC-07 73 14 14 0 0 0 0 86 0 22
2018 EC 59 24 6 2 6 1 1 85 9 141
2018 EC-04 60 20 4 4 8 0 4 83 13 25
2018 EC-05 60 27 3 2 8 0 0 87 10 60
2018 EC-06 45 25 15 0 5 5 5 78 6 20
2018 EC-07 67 22 0 6 6 0 0 89 11 18
2017 EC 69 17 5 5 5 0 0 86 9 128
2017 EC-02 72 10 18 0 0 0 0 82 0 11
2017 EC-04 65 21 0 10 3 0 0 86 14 29
2017 EC-05 68 25 2 2 2 0 0 93 5 41
2017 EC-06 76 5 5 9 5 0 0 81 14 21
2017 EC-07 66 20 7 0 7 0 0 87 7 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 43 5 16 0 2 5 78 17 44
2019 EC-06 31 46 0 15 0 0 8 83 17 13
2019 EC-07 40 35 5 15 0 0 5 79 16 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 36 42 10 9 3 1 0 79 12 189
2019 EC-03 50 22 17 11 0 0 0 72 11 18
2019 EC-04 26 55 3 16 0 0 0 81 16 31
2019 EC-05 36 43 11 4 4 1 0 81 8 74
2019 EC-06 28 48 17 7 0 0 0 76 7 29
2019 EC-07 50 32 0 14 0 5 0 86 14 22
2018 EC 39 43 8 4 4 1 1 84 8 141
2018 EC-04 44 36 12 4 4 0 0 80 8 25
2018 EC-05 41 44 7 3 3 2 0 86 7 59
2018 EC-06 29 43 14 0 5 5 5 79 5 21
2018 EC-07 44 44 0 11 0 0 0 89 11 18
2017 EC 40 42 8 6 2 2 0 83 9 128
2017 EC-02 36 38 9 17 0 0 0 74 17 11
2017 EC-04 35 41 10 10 3 0 0 76 14 29
2017 EC-05 36 47 7 2 2 5 0 87 5 41
2017 EC-06 33 57 5 0 5 0 0 91 5 21
2017 EC-07 60 27 0 13 0 0 0 87 13 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 27 28 24 11 9 2 0 56 19 188
2019 EC-03 39 17 33 6 6 0 0 56 11 18
2019 EC-04 19 28 34 13 3 3 0 48 16 32
2019 EC-05 30 27 21 14 8 0 0 58 22 73
2019 EC-06 14 45 24 3 10 3 0 61 14 29
2019 EC-07 33 29 29 5 5 0 0 62 10 21
2018 EC 26 38 14 12 7 2 1 65 20 140
2018 EC-04 40 20 20 4 12 4 0 63 17 25
2018 EC-05 22 47 12 12 5 2 0 70 18 58
2018 EC-06 14 29 29 14 5 5 5 47 21 21
2018 EC-07 17 50 6 17 11 0 0 67 28 18
2017 EC 23 42 10 12 10 3 0 66 23 128
2017 EC-02 9 63 9 0 19 0 0 72 19 11
2017 EC-04 21 38 14 17 7 3 0 61 25 29
2017 EC-05 24 44 12 12 5 2 0 70 17 41
2017 EC-06 24 39 5 24 9 0 0 62 33 21
2017 EC-07 19 47 13 0 13 7 0 71 14 15

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 19 26 16 18 20 0 1 46 39 190
2019 EC-03 17 17 22 17 28 0 0 33 44 18
2019 EC-04 6 28 13 31 19 0 3 35 52 32
2019 EC-05 19 28 15 16 22 0 0 47 38 74
2019 EC-06 28 21 14 21 17 0 0 48 38 29
2019 EC-07 27 27 18 14 14 0 0 55 27 22
2018 EC 17 18 20 14 30 0 0 35 45 141
2018 EC-04 4 12 20 32 32 0 0 16 64 25
2018 EC-05 15 20 17 7 41 0 0 36 47 59
2018 EC-06 24 19 33 14 10 0 0 43 24 21
2018 EC-07 33 17 17 17 17 0 0 50 33 18
2017 EC 18 22 22 14 24 0 0 40 38 126
2017 EC-02 0 27 19 36 18 0 0 27 54 11
2017 EC-04 21 17 17 14 31 0 0 38 45 29
2017 EC-05 20 18 25 7 30 0 0 38 37 40
2017 EC-06 14 39 14 19 14 0 0 53 33 21
2017 EC-07 29 22 35 0 14 0 0 50 14 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 18 33 25 13 10 1 1 52 23 190
2019 EC-03 39 17 28 6 11 0 0 56 17 18
2019 EC-04 16 34 31 19 0 0 0 50 19 32
2019 EC-05 23 31 26 12 8 0 0 54 20 74
2019 EC-06 10 55 10 10 14 0 0 66 24 29
2019 EC-07 5 27 32 9 27 0 0 32 36 22
2018 EC 16 30 25 16 11 0 1 47 28 141
2018 EC-04 16 20 48 12 4 0 0 36 16 25
2018 EC-05 24 34 17 12 14 0 0 58 25 59
2018 EC-06 5 48 19 14 10 0 5 55 25 21
2018 EC-07 11 28 6 33 22 0 0 39 56 18
2017 EC 15 34 24 14 12 0 0 49 27 128
2017 EC-02 8 36 38 18 0 0 0 44 18 11
2017 EC-04 10 41 34 14 0 0 0 52 14 29
2017 EC-05 22 36 17 13 12 0 0 58 25 41
2017 EC-06 19 29 24 19 9 0 0 48 28 21
2017 EC-07 7 20 34 7 33 0 0 27 39 15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 38 19 8 4 0 1 68 13 189
2019 EC-03 44 17 33 6 0 0 0 61 6 18
2019 EC-04 34 38 22 6 0 0 0 72 6 32
2019 EC-05 34 37 18 5 5 0 0 71 11 73
2019 EC-06 24 41 17 10 7 0 0 66 17 29
2019 EC-07 0 55 23 14 9 0 0 55 23 22
2018 EC 22 35 21 12 9 1 1 58 21 138
2018 EC-04 25 29 33 4 4 4 0 57 9 24
2018 EC-05 31 34 17 7 10 0 0 66 17 58
2018 EC-06 10 40 20 20 5 0 5 53 26 20
2018 EC-07 11 39 17 22 11 0 0 50 33 18
2017 EC 21 36 22 17 5 0 0 56 21 126
2017 EC-02 18 64 9 9 0 0 0 82 9 11
2017 EC-04 14 41 38 7 0 0 0 55 7 29
2017 EC-05 25 32 15 23 5 0 0 57 28 40
2017 EC-06 21 35 15 30 0 0 0 55 30 20
2017 EC-07 13 34 34 0 19 0 0 47 19 15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 17 23 22 18 17 1 3 42 36 189
2019 EC-02 18 18 0 36 18 0 9 40 60 11
2019 EC-03 28 17 22 17 11 0 6 47 29 18
2019 EC-04 13 19 25 19 22 0 3 32 42 32
2019 EC-05 24 26 23 12 14 0 1 51 26 74
2019 EC-06 10 24 17 24 21 0 3 36 46 29
2019 EC-07 0 23 32 23 23 0 0 23 45 22
2018 EC 17 26 18 21 15 2 1 44 37 141
2018 EC-04 16 20 24 28 12 0 0 36 40 25
2018 EC-05 31 29 10 8 20 2 0 60 29 59
2018 EC-06 5 14 38 29 5 5 5 21 37 21
2018 EC-07 0 39 11 28 22 0 0 39 50 18
2017 EC 18 27 18 21 14 0 1 46 36 125
2017 EC-02 26 9 18 29 18 0 0 35 47 11
2017 EC-04 17 38 24 21 0 0 0 55 21 29
2017 EC-05 22 25 15 23 15 0 0 47 38 40
2017 EC-06 15 28 19 19 14 0 5 45 35 21
2017 EC-07 7 29 14 22 28 0 0 36 50 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 54 24 12 4 4 0 3 80 8 190
2019 EC-03 61 17 22 0 0 0 0 78 0 18
2019 EC-04 56 25 13 0 0 0 6 87 0 32
2019 EC-05 61 20 9 5 4 0 0 81 9 74
2019 EC-06 52 34 3 0 7 0 3 89 7 29
2019 EC-07 27 32 14 18 9 0 0 59 27 22
2018 EC 37 33 17 6 5 0 2 72 11 140
2018 EC-04 32 48 8 4 4 0 4 83 8 25
2018 EC-05 50 21 21 5 3 0 0 71 9 58
2018 EC-06 14 33 38 0 5 0 10 53 5 21
2018 EC-07 22 44 0 22 11 0 0 67 33 18
2017 EC 50 27 11 6 4 0 2 78 10 128
2017 EC-02 73 18 9 0 0 0 0 91 0 11
2017 EC-04 59 24 10 0 3 0 3 86 4 29
2017 EC-05 49 29 12 5 2 0 2 80 7 41
2017 EC-06 48 33 5 14 0 0 0 81 14 21
2017 EC-07 34 20 20 13 13 0 0 54 26 15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 31 35 16 11 7 0 1 66 18 190
2019 EC-03 39 22 33 0 6 0 0 61 6 18
2019 EC-04 41 25 16 9 6 0 3 68 16 32
2019 EC-05 31 36 18 11 4 0 0 68 15 74
2019 EC-06 38 41 7 7 7 0 0 79 14 29
2019 EC-07 5 45 18 23 9 0 0 50 32 22
2018 EC 25 36 21 10 6 0 1 62 16 140
2018 EC-04 21 33 29 8 4 0 4 57 13 24
2018 EC-05 32 42 15 5 5 0 0 75 10 59
2018 EC-06 19 19 38 10 10 0 5 40 20 21
2018 EC-07 22 33 17 17 11 0 0 56 28 18
2017 EC 31 34 23 6 6 0 0 65 12 127
2017 EC-02 28 37 26 9 0 0 0 65 9 11
2017 EC-04 28 39 14 4 14 0 0 68 18 28
2017 EC-05 44 34 12 8 2 0 0 78 10 41
2017 EC-06 24 43 29 0 5 0 0 66 5 21
2017 EC-07 13 13 60 0 13 0 0 27 13 15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 28 35 21 10 5 1 1 64 15 187
2019 EC-03 28 39 33 0 0 0 0 67 0 18
2019 EC-04 22 44 25 6 0 0 3 68 6 32
2019 EC-05 34 27 20 13 7 0 0 61 20 71
2019 EC-06 28 41 14 7 7 0 3 71 14 29
2019 EC-07 23 45 27 5 0 0 0 68 5 22
2018 EC 25 38 18 10 9 0 1 63 19 141
2018 EC-04 16 56 16 4 8 0 0 72 12 25
2018 EC-05 31 31 17 12 10 0 0 61 22 59
2018 EC-06 24 24 33 14 0 0 5 50 15 21
2018 EC-07 11 56 11 11 11 0 0 67 22 18
2017 EC 30 36 23 5 5 0 1 67 10 127
2017 EC-02 9 55 19 0 17 0 0 64 17 11
2017 EC-04 32 36 21 7 4 0 0 68 11 28
2017 EC-05 36 27 30 2 2 0 2 65 5 41
2017 EC-06 28 53 0 9 9 0 0 81 19 21
2017 EC-07 7 40 46 7 0 0 0 47 7 15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 20 36 23 16 4 1 1 57 20 186
2019 EC-03 33 28 17 22 0 0 0 61 22 18
2019 EC-04 19 23 42 10 3 0 3 43 13 31
2019 EC-05 21 38 25 10 6 0 0 59 15 71
2019 EC-06 21 41 7 24 7 0 0 62 31 29
2019 EC-07 9 45 32 14 0 0 0 55 14 22
2018 EC 15 43 27 8 7 0 1 58 15 141
2018 EC-04 20 32 32 8 8 0 0 52 16 25
2018 EC-05 17 41 25 8 8 0 0 58 17 59
2018 EC-06 10 38 29 14 5 0 5 50 20 21
2018 EC-07 6 61 22 0 11 0 0 67 11 18
2017 EC 18 35 28 12 6 0 1 54 18 127
2017 EC-02 17 36 29 9 9 0 0 53 18 11
2017 EC-04 21 25 43 7 4 0 0 47 11 28
2017 EC-05 17 39 25 19 0 0 0 56 19 41
2017 EC-06 19 33 24 14 9 0 0 52 24 21
2017 EC-07 13 40 27 13 7 0 0 54 19 15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 30 21 17 9 1 1 53 26 186
2019 EC-03 28 39 0 28 6 0 0 67 33 18
2019 EC-04 16 22 41 13 6 0 3 39 19 32
2019 EC-05 20 31 25 15 8 0 0 51 24 71
2019 EC-06 24 38 7 21 10 0 0 62 31 29
2019 EC-07 23 32 27 5 14 0 0 55 18 22
2018 EC 22 28 24 11 14 0 1 50 26 140
2018 EC-04 16 24 32 16 12 0 0 40 28 25
2018 EC-05 19 31 20 10 20 0 0 49 31 59
2018 EC-06 24 19 29 19 5 0 5 45 25 21
2018 EC-07 18 35 29 6 12 0 0 53 18 17
2017 EC 27 33 23 8 7 2 1 61 16 126
2017 EC-02 9 64 8 10 9 0 0 73 19 11
2017 EC-04 32 29 21 4 7 7 0 66 12 28
2017 EC-05 27 30 30 10 2 0 0 57 12 40
2017 EC-06 28 39 14 9 9 0 0 67 19 21
2017 EC-07 13 27 39 13 7 0 0 40 20 15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 31 13 7 7 1 2 72 14 186
2019 EC-03 29 41 12 6 12 0 0 71 18 17
2019 EC-04 38 38 16 6 0 0 3 77 6 32
2019 EC-05 45 28 14 4 6 0 3 75 10 71
2019 EC-06 52 28 14 3 3 0 0 79 7 29
2019 EC-07 27 41 14 5 14 0 0 68 18 22

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 38 31 19 7 4 1 1 69 11 186
2019 EC-03 67 11 11 0 11 0 0 78 11 18
2019 EC-04 22 38 28 6 3 0 3 61 10 32
2019 EC-05 41 31 17 7 4 0 0 72 11 71
2019 EC-06 41 28 17 7 3 0 3 71 11 29
2019 EC-07 24 48 24 5 0 0 0 71 5 21
2018 EC 33 34 19 7 6 0 1 68 13 140
2018 EC-04 28 40 24 0 8 0 0 68 8 25
2018 EC-05 28 33 21 12 7 0 0 60 19 58
2018 EC-06 29 33 29 5 0 0 5 65 5 21
2018 EC-07 39 33 17 6 6 0 0 72 11 18
2017 EC 37 32 20 6 3 0 2 70 10 127
2017 EC-02 27 55 9 0 9 0 0 82 9 11
2017 EC-04 32 29 32 4 4 0 0 61 7 28
2017 EC-05 41 29 19 8 2 0 0 70 10 41
2017 EC-06 34 43 14 9 0 0 0 76 9 21
2017 EC-07 47 27 13 7 7 0 0 74 13 15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 59 23 11 3 4 1 1 83 7 186
2019 EC-03 53 29 18 0 0 0 0 82 0 17
2019 EC-04 56 28 9 3 0 0 3 87 3 32
2019 EC-05 63 21 10 1 4 0 0 85 6 71
2019 EC-06 52 21 17 3 7 0 0 72 10 29
2019 EC-07 68 14 9 5 5 0 0 82 9 22
2018 EC 57 19 13 4 6 0 1 78 9 140
2018 EC-04 68 12 12 0 8 0 0 80 8 25
2018 EC-05 53 22 16 0 7 0 2 77 7 58
2018 EC-06 43 10 24 14 5 0 5 55 20 21
2018 EC-07 67 28 0 0 6 0 0 94 6 18
2017 EC 55 26 11 4 4 0 0 81 8 128
2017 EC-02 63 37 0 0 0 0 0 100 0 11
2017 EC-04 45 28 21 0 7 0 0 72 7 29
2017 EC-05 63 22 10 5 0 0 0 85 5 41
2017 EC-06 48 28 14 5 5 0 0 76 9 21
2017 EC-07 61 19 7 7 7 0 0 80 13 15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 82 7 3 1 1 1 5 94 2 187
2019 EC-03 83 6 11 0 0 0 0 89 0 18
2019 EC-04 72 22 0 0 0 0 6 100 0 32
2019 EC-05 86 4 0 0 1 0 8 98 2 71
2019 EC-06 90 0 7 3 0 0 0 90 3 29
2019 EC-07 100 0 0 0 0 0 0 100 0 22
2018 EC 77 10 6 0 2 1 4 92 2 140
2018 EC-04 76 8 4 0 4 0 8 91 4 25
2018 EC-05 79 10 2 0 3 2 3 95 4 58
2018 EC-06 62 10 19 0 0 0 10 79 0 21
2018 EC-07 89 6 6 0 0 0 0 94 0 18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 64 14 8 6 6 1 2 80 12 190
2019 EC-03 72 17 6 0 6 0 0 89 6 18
2019 EC-04 63 13 16 6 0 0 3 77 6 32
2019 EC-05 78 11 3 3 4 0 1 90 7 74
2019 EC-06 45 24 14 7 7 3 0 71 14 29
2019 EC-07 59 14 5 14 9 0 0 73 23 22
2018 EC 73 13 3 1 8 1 1 88 9 141
2018 EC-04 84 8 0 0 4 0 4 96 4 25
2018 EC-05 75 12 3 2 7 2 0 88 9 59
2018 EC-06 67 10 5 5 10 0 5 80 15 21
2018 EC-07 67 17 0 0 17 0 0 83 17 18
2017 EC 75 9 8 4 3 0 1 85 7 128
2017 EC-02 82 9 0 0 9 0 0 91 9 11
2017 EC-04 79 10 7 3 0 0 0 90 3 29
2017 EC-05 78 10 5 7 0 0 0 88 7 41
2017 EC-06 76 0 14 5 5 0 0 76 9 21
2017 EC-07 66 13 7 0 13 0 0 80 13 15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 56 29 8 2 2 1 2 88 4 189
2019 EC-03 78 17 6 0 0 0 0 94 0 18
2019 EC-04 63 16 16 3 0 0 3 81 3 32
2019 EC-05 55 33 5 3 3 0 1 89 6 73
2019 EC-06 55 34 7 0 0 0 3 93 0 29
2019 EC-07 50 36 14 0 0 0 0 86 0 22
2018 EC 54 26 9 6 3 0 1 82 9 140
2018 EC-04 60 24 8 4 0 0 4 88 4 25
2018 EC-05 53 29 7 7 5 0 0 81 12 59
2018 EC-06 43 33 10 10 0 0 5 80 10 21
2018 EC-07 50 28 17 6 0 0 0 78 6 18
2017 EC 58 24 13 2 1 1 0 83 3 128
2017 EC-02 36 45 9 10 0 0 0 81 10 11
2017 EC-04 59 27 14 0 0 0 0 86 0 29
2017 EC-05 73 15 10 0 0 2 0 90 0 41
2017 EC-06 57 24 19 0 0 0 0 81 0 21
2017 EC-07 53 20 20 0 7 0 0 73 7 15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 60 20 8 6 4 1 1 81 10 189
2019 EC-03 61 6 11 17 6 0 0 67 22 18
2019 EC-04 56 28 9 3 0 0 3 87 3 32
2019 EC-05 64 21 7 4 4 0 0 85 8 73
2019 EC-06 55 24 7 3 7 3 0 82 11 29
2019 EC-07 68 14 14 5 0 0 0 82 5 22
2018 EC 57 17 11 8 5 0 1 75 13 140
2018 EC-04 64 12 12 4 4 0 4 79 8 25
2018 EC-05 58 19 8 7 8 0 0 76 15 59
2018 EC-06 43 19 19 14 0 0 5 65 15 21
2018 EC-07 44 33 17 0 6 0 0 78 6 18
2017 EC 71 16 6 3 4 0 0 87 7 128
2017 EC-02 81 10 9 0 0 0 0 91 0 11
2017 EC-04 69 17 14 0 0 0 0 86 0 29
2017 EC-05 78 15 5 2 0 0 0 93 2 41
2017 EC-06 76 5 5 5 9 0 0 81 14 21
2017 EC-07 53 27 0 7 13 0 0 80 20 15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 56 13 0 1 2 1 28 96 4 189
2019 EC-03 72 0 0 0 0 0 28 100 0 18
2019 EC-04 50 3 0 3 0 0 44 94 6 32
2019 EC-05 60 8 0 0 1 0 30 98 2 73
2019 EC-06 55 24 0 0 0 0 21 100 0 29
2019 EC-07 45 41 0 5 9 0 0 86 14 22
2018 EC 46 12 4 3 4 1 30 83 10 139
2018 EC-04 52 8 4 0 0 0 36 94 0 25
2018 EC-05 48 5 3 2 3 2 36 86 8 58
2018 EC-06 29 10 10 14 5 0 33 57 29 21
2018 EC-07 28 44 6 0 17 0 6 76 18 18
2017 EC 55 9 4 2 2 0 28 89 5 128
2017 EC-02 62 0 0 0 0 0 38 100 0 11
2017 EC-04 65 3 3 3 0 0 24 91 5 29
2017 EC-05 54 5 2 0 2 0 37 92 4 41
2017 EC-06 52 10 9 9 0 0 19 77 12 21
2017 EC-07 53 34 7 0 7 0 0 87 7 15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 75 13 2 2 1 0 6 94 3 188
2019 EC-03 83 0 6 6 6 0 0 83 11 18
2019 EC-04 75 16 0 0 3 0 6 97 3 32
2019 EC-05 82 8 1 0 0 0 8 99 0 74
2019 EC-06 64 25 4 0 0 0 7 96 0 28
2019 EC-07 68 23 5 5 0 0 0 91 5 22
2018 EC 66 20 6 2 0 0 6 92 2 138
2018 EC-04 76 16 0 0 0 0 8 100 0 25
2018 EC-05 70 19 5 0 0 0 5 94 0 57
2018 EC-06 48 29 10 5 0 0 10 84 5 21
2018 EC-07 56 28 17 0 0 0 0 83 0 18
2017 EC 72 18 6 1 0 0 3 93 1 127
2017 EC-02 73 27 0 0 0 0 0 100 0 11
2017 EC-04 79 14 3 0 0 0 3 96 0 29
2017 EC-05 73 19 8 0 0 0 0 92 0 41
2017 EC-06 76 14 5 0 0 0 5 95 0 21
2017 EC-07 72 14 7 7 0 0 0 86 7 14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 75 13 6 2 3 0 2 89 4 190
2019 EC-03 72 6 11 11 0 0 0 78 11 18
2019 EC-04 78 13 6 0 0 0 3 94 0 32
2019 EC-05 80 14 3 0 3 0 1 95 3 74
2019 EC-06 72 14 10 0 0 0 3 89 0 29
2019 EC-07 73 9 14 0 5 0 0 82 5 22
2018 EC 81 9 5 1 2 0 3 92 3 139
2018 EC-04 68 20 4 0 4 0 4 92 4 25
2018 EC-05 84 7 3 2 0 0 3 95 2 58
2018 EC-06 67 10 14 0 5 0 5 80 5 21
2018 EC-07 94 0 0 0 6 0 0 94 6 18
2017 EC 81 11 5 0 2 0 2 93 2 128
2017 EC-02 74 0 26 0 0 0 0 74 0 11
2017 EC-04 65 24 3 0 3 0 3 93 4 29
2017 EC-05 85 10 2 0 2 0 0 95 2 41
2017 EC-06 91 5 5 0 0 0 0 95 0 21
2017 EC-07 80 13 0 0 7 0 0 93 7 15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 26 7 2 1 0 2 90 3 189
2019 EC-03 56 28 11 6 0 0 0 83 6 18
2019 EC-04 56 28 9 3 0 0 3 87 3 32
2019 EC-05 64 26 7 0 0 0 3 93 0 73
2019 EC-06 72 14 7 3 0 0 3 89 4 29
2019 EC-07 68 23 9 0 0 0 0 91 0 22
2018 EC 59 22 13 4 1 0 2 82 4 139
2018 EC-04 48 24 20 4 0 0 4 75 4 25
2018 EC-05 57 31 10 2 0 0 0 88 2 58
2018 EC-06 48 14 19 5 5 0 10 68 11 21
2018 EC-07 83 11 6 0 0 0 0 94 0 18
2017 EC 58 25 14 2 1 0 1 83 2 128
2017 EC-02 56 27 17 0 0 0 0 83 0 11
2017 EC-04 59 21 21 0 0 0 0 79 0 29
2017 EC-05 56 24 15 2 0 0 2 82 2 41
2017 EC-06 71 20 9 0 0 0 0 91 0 21
2017 EC-07 53 40 0 7 0 0 0 93 7 15

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 16 36 34 12 2 0 0 52 14 190
2019 EC-03 17 39 33 11 0 0 0 56 11 18
2019 EC-04 16 38 38 9 0 0 0 53 9 32
2019 EC-05 22 42 24 9 3 0 0 64 12 74
2019 EC-06 3 48 34 14 0 0 0 52 14 29
2019 EC-07 9 18 50 18 5 0 0 27 23 22
2018 EC 17 36 32 11 4 0 0 53 15 140
2018 EC-04 12 28 52 8 0 0 0 40 8 25
2018 EC-05 22 44 15 12 7 0 0 66 19 59
2018 EC-06 15 35 40 10 0 0 0 50 10 20
2018 EC-07 11 22 50 11 6 0 0 33 17 18
2017 EC 11 37 34 11 6 0 0 48 17 128
2017 EC-02 9 54 28 9 0 0 0 63 9 11
2017 EC-04 3 38 45 7 7 0 0 41 14 29
2017 EC-05 22 34 32 13 0 0 0 56 13 41
2017 EC-06 0 61 24 5 9 0 0 61 14 21
2017 EC-07 13 13 39 7 27 0 0 27 34 15

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 9 19 34 29 10 0 1 38 28 189
2019 EC-03 6 33 28 33 0 0 0 33 39 18
2019 EC-04 6 19 38 25 9 0 3 35 26 32
2019 EC-05 5 15 34 33 12 0 0 45 21 73
2019 EC-06 14 17 28 34 7 0 0 41 31 29
2019 EC-07 18 14 45 14 9 0 0 23 32 22
2018 EC 8 19 36 25 11 0 1 37 27 138
2018 EC-04 4 24 24 28 12 0 8 43 30 25
2018 EC-05 9 12 34 33 12 0 0 45 21 58
2018 EC-06 11 21 47 16 5 0 0 21 32 19
2018 EC-07 17 17 44 11 11 0 0 22 33 18
2017 EC 6 17 42 24 11 0 0 35 23 127
2017 EC-02 0 20 50 30 0 0 0 30 20 10
2017 EC-04 7 21 35 35 3 0 0 38 27 29
2017 EC-05 2 10 44 24 19 0 0 44 12 41
2017 EC-06 5 19 43 19 14 0 0 33 24 21
2017 EC-07 20 20 33 13 13 0 0 27 40 15
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 18 24 26 16 17 0 0 18 82 190
2019 EC-03 22 22 28 6 22 0 0 22 78 18
2019 EC-04 16 28 19 25 13 0 0 16 84 32
2019 EC-05 20 20 27 16 16 0 0 20 80 74
2019 EC-06 24 17 28 3 28 0 0 24 76 29
2019 EC-07 5 32 18 32 14 0 0 5 95 22
2018 EC 15 18 23 27 17 0 0 15 85 142
2018 EC-04 8 12 36 32 12 0 0 8 92 25
2018 EC-05 13 12 22 33 20 0 0 13 87 60
2018 EC-06 24 24 19 14 19 0 0 24 76 21
2018 EC-07 17 33 17 22 11 0 0 17 83 18
2017 EC 21 15 26 18 20 0 0 21 79 128
2017 EC-02 18 0 18 46 18 0 0 18 82 11
2017 EC-04 14 17 31 10 28 0 0 14 86 29
2017 EC-05 24 15 22 20 19 0 0 24 76 41
2017 EC-06 14 28 34 9 14 0 0 14 86 21
2017 EC-07 34 13 13 20 19 0 0 34 66 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 70 30 156
2019 EC-03 50 50 14
2019 EC-04 70 30 27
2019 EC-05 78 22 59
2019 EC-06 73 27 22
2019 EC-07 57 43 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 33 67 155
2019 EC-03 57 43 14
2019 EC-04 22 78 27
2019 EC-05 36 64 58
2019 EC-06 23 77 22
2019 EC-07 38 62 21
2018 EC 24 76 121
2018 EC-04 26 74 23
2018 EC-05 21 79 52
2018 EC-06 25 75 16
2018 EC-07 13 87 15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 34 18 22 10 13 0 3 53 24 188
2019 EC-03 39 17 11 17 17 0 0 56 33 18
2019 EC-04 31 13 28 19 9 0 0 44 28 32
2019 EC-05 34 19 22 5 14 0 5 57 20 73
2019 EC-06 21 24 17 14 17 0 7 48 33 29
2019 EC-07 45 9 23 9 14 0 0 55 23 22
2018 EC 29 18 19 14 14 2 4 50 30 140
2018 EC-04 24 20 16 20 12 4 4 48 35 25
2018 EC-05 27 22 23 10 12 2 5 52 23 60
2018 EC-06 29 14 24 10 14 5 5 47 26 21
2018 EC-07 53 6 6 29 6 0 0 59 35 17

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 8 17 18 19 32 0 6 26 54 154
2019 EC-03 7 29 21 14 29 0 0 36 43 14
2019 EC-04 4 11 22 30 33 0 0 15 63 27
2019 EC-05 9 17 10 19 40 0 5 27 62 58
2019 EC-06 5 14 32 14 32 0 5 19 48 22
2019 EC-07 10 19 14 19 29 0 10 32 53 21
2018 EC 7 26 13 17 29 2 5 37 49 121
2018 EC-04 4 30 9 22 30 0 4 36 55 23
2018 EC-05 6 23 15 19 29 2 6 31 52 52
2018 EC-06 13 19 13 19 31 6 0 33 53 16
2018 EC-07 7 27 7 7 33 7 13 42 50 15
2017 EC 16 19 15 19 25 1 6 37 47 101
2017 EC-04 8 20 20 20 20 0 12 32 45 25
2017 EC-05 19 13 16 20 26 0 6 34 49 31
2017 EC-06 17 11 17 34 22 0 0 28 56 18
2017 EC-07 10 10 19 10 30 10 10 25 51 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 3 13 14 23 45 1 2 16 70 154
2019 EC-03 0 21 21 14 36 7 0 23 54 14
2019 EC-04 7 4 11 26 52 0 0 11 78 27
2019 EC-05 0 14 12 22 50 0 2 14 74 58
2019 EC-06 5 5 14 14 59 0 5 10 76 22
2019 EC-07 0 19 14 24 33 5 5 21 63 21
2018 EC 0 9 10 17 60 1 2 9 80 121
2018 EC-04 0 13 4 13 70 0 0 13 83 23
2018 EC-05 0 8 10 15 65 0 2 8 82 52
2018 EC-06 0 13 13 19 50 6 0 13 73 16
2018 EC-07 0 13 7 27 47 0 7 14 79 15
2017 EC 2 5 6 23 60 1 3 7 87 101
2017 EC-04 0 8 4 12 64 0 12 9 86 25
2017 EC-05 0 3 6 29 61 0 0 3 90 31
2017 EC-06 6 0 11 28 56 0 0 6 83 18
2017 EC-07 0 10 10 20 49 10 0 11 77 10
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