2019 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 39 10 6 3 0 0 81 9 1508
2019 Unilingual English 42 39 9 6 4 0 0 81 10 2961
2019 Unilingual French 14 43 31 6 6 0 0 57 12 16
2019 Either English or French 46 38 8 6 3 0 0 84 8 590
2017 Bilingual 37 43 10 7 3 0 0 80 10 1351
2017 Unilingual English 38 43 9 7 4 0 0 81 10 2888
2017 Unilingual French 34 45 8 12 0 0 0 79 12 24
2017 Either English or French 44 42 7 5 3 0 0 86 7 569
2014 Bilingual 35 42 12 6 5 0 0 78 10 1219
2014 Unilingual English 37 43 9 8 4 0 0 79 12 2473
2014 Unilingual French 22 53 14 11 0 0 0 75 11 34
2014 Either English or French 40 42 10 5 3 0 0 82 8 343
2011 Bilingual 41 39 9 7 4 0 0 80 10 1707
2011 Unilingual English 38 40 10 7 4 0 0 79 11 3227
2011 Unilingual French 32 51 6 2 9 0 0 83 11 51
2011 Either English or French 40 40 10 7 3 0 0 80 9 578
2008 Bilingual 41 40 11 6 3 0 0 81 8 1026
2008 Unilingual English 38 40 8 8 5 0 0 79 13 2089
2008 Unilingual French 36 39 19 7 0 0 0 74 7 43
2008 Either English or French 41 37 9 7 6 0 0 78 13 305

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 37 12 8 5 0 0 74 13 1507
2019 Unilingual English 36 34 12 10 7 0 0 70 17 2963
2019 Unilingual French 14 40 23 17 6 0 0 54 23 17
2019 Either English or French 43 30 10 10 7 0 0 74 16 587
2017 Bilingual 34 39 13 8 6 0 0 73 14 1346
2017 Unilingual English 35 35 12 11 8 0 0 70 19 2883
2017 Unilingual French 8 59 17 17 0 0 0 67 17 24
2017 Either English or French 39 34 13 7 7 0 0 73 14 565

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 29 8 2 2 0 0 88 4 1504
2019 Unilingual English 60 28 8 2 2 0 0 89 4 2941
2019 Unilingual French 27 49 18 0 6 0 0 75 6 16
2019 Either English or French 67 23 6 2 2 0 0 91 4 585
2017 Bilingual 57 33 7 2 1 0 0 90 3 1349
2017 Unilingual English 60 30 7 2 1 0 0 90 3 2883
2017 Unilingual French 47 41 8 4 0 0 0 88 4 24
2017 Either English or French 67 25 5 2 1 0 0 92 2 568
2014 Bilingual 65 26 6 2 1 0 0 91 3 1219
2014 Unilingual English 71 22 5 2 1 0 0 93 3 2469
2014 Unilingual French 56 28 14 3 0 0 0 83 3 34
2014 Either English or French 74 22 3 1 0 0 0 96 1 343
2011 Bilingual 63 29 6 2 1 0 0 91 3 1709
2011 Unilingual English 67 26 5 2 1 0 0 93 3 3231
2011 Unilingual French 59 30 8 0 3 0 0 89 3 52
2011 Either English or French 70 23 5 1 0 0 0 94 1 577

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 37 7 4 2 0 0 86 7 1509
2019 Unilingual English 48 35 9 5 3 0 0 84 7 2959
2019 Unilingual French 25 45 18 6 6 0 0 71 12 17
2019 Either English or French 57 30 7 4 2 0 0 87 6 591
2017 Bilingual 44 40 10 4 2 0 0 84 7 1345
2017 Unilingual English 46 37 9 5 3 0 0 84 7 2881
2017 Unilingual French 38 45 16 0 0 0 0 84 0 24
2017 Either English or French 53 37 5 3 1 0 0 90 5 566
2014 Bilingual 45 38 8 5 3 0 0 84 8 1217
2014 Unilingual English 47 36 9 5 3 0 0 84 8 2473
2014 Unilingual French 28 47 11 6 8 0 0 75 14 34
2014 Either English or French 52 34 9 3 2 0 0 86 5 343
2011 Bilingual 47 37 9 4 3 0 0 84 6 1711
2011 Unilingual English 45 39 8 5 3 0 0 84 8 3231
2011 Unilingual French 46 42 8 3 3 0 0 87 5 52
2011 Either English or French 45 39 8 5 2 0 0 85 7 580
2008 Bilingual 46 40 7 4 2 0 0 86 6 1031
2008 Unilingual English 45 38 7 6 3 0 0 84 9 2113
2008 Unilingual French 47 40 4 9 0 0 0 87 9 44
2008 Either English or French 42 42 7 6 3 0 0 84 9 308

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 31 14 7 3 1 0 76 10 1503
2019 Unilingual English 40 31 14 9 6 0 0 71 15 2961
2019 Unilingual French 8 40 29 12 6 6 0 51 18 17
2019 Either English or French 53 23 12 7 5 0 0 76 12 590
2017 Bilingual 38 35 15 7 5 0 0 73 12 1343
2017 Unilingual English 38 32 14 9 6 0 0 71 15 2887
2017 Unilingual French 21 59 16 0 4 0 0 80 4 24
2017 Either English or French 47 31 10 6 5 1 1 79 11 570
2014 Bilingual 39 36 14 7 5 1 0 75 11 1220
2014 Unilingual English 36 34 15 9 6 1 0 71 15 2471
2014 Unilingual French 22 50 11 6 11 0 0 73 16 34
2014 Either English or French 46 29 13 8 4 1 0 75 11 343
2011 Bilingual 34 36 16 8 4 1 0 71 13 1714
2011 Unilingual English 31 35 17 10 7 1 0 66 16 3229
2011 Unilingual French 28 43 13 5 3 4 4 77 9 52
2011 Either English or French 32 37 15 10 5 1 0 70 15 580

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 32 14 6 3 0 0 77 9 1502
2019 Unilingual English 40 32 13 9 5 0 0 73 14 2946
2019 Unilingual French 21 43 13 12 6 6 0 67 20 16
2019 Either English or French 50 29 9 8 4 0 0 79 11 588
2017 Bilingual 38 37 13 7 4 0 0 75 12 1351
2017 Unilingual English 38 34 12 10 5 0 0 73 15 2893
2017 Unilingual French 21 59 16 0 4 0 0 80 4 24
2017 Either English or French 47 31 11 6 5 0 0 79 11 570
2014 Bilingual 40 37 14 6 4 0 0 76 10 1220
2014 Unilingual English 35 36 14 10 5 0 0 71 15 2471
2014 Unilingual French 25 45 14 5 11 0 0 70 16 34
2014 Either English or French 45 31 12 8 3 0 0 77 11 342
2011 Bilingual 33 39 15 9 4 1 0 72 12 1712
2011 Unilingual English 31 38 14 11 6 0 0 69 17 3221
2011 Unilingual French 29 48 12 7 3 0 2 78 10 52
2011 Either English or French 31 38 15 10 5 0 0 69 15 575
2008 Bilingual 37 38 14 6 3 1 0 76 10 1029
2008 Unilingual English 32 39 11 10 7 0 0 72 17 2117
2008 Unilingual French 26 38 16 9 7 2 2 67 16 44
2008 Either English or French 33 38 14 7 7 0 0 71 15 311

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 26 15 8 5 3 1 71 13 1511
2019 Unilingual English 40 23 15 10 8 3 1 66 19 2961
2019 Unilingual French 19 28 12 35 6 0 0 48 40 17
2019 Either English or French 41 23 16 8 7 3 1 67 16 591
2017 Bilingual 39 28 15 8 6 4 1 70 15 1349
2017 Unilingual English 39 23 16 11 8 3 1 64 19 2885
2017 Unilingual French 37 30 12 4 8 8 0 73 13 24
2017 Either English or French 44 21 16 8 5 4 2 69 14 566
2014 Bilingual 41 27 15 8 6 2 0 69 15 1220
2014 Unilingual English 39 23 15 11 8 4 0 65 20 2471
2014 Unilingual French 22 36 17 3 14 6 3 64 18 34
2014 Either English or French 46 19 14 13 6 1 1 66 19 342
2011 Bilingual 37 25 16 11 7 3 1 65 19 1707
2011 Unilingual English 36 25 14 11 10 3 0 63 22 3222
2011 Unilingual French 40 29 14 6 4 6 2 74 11 52
2011 Either English or French 32 29 16 10 10 2 0 63 21 580
2008 Bilingual 33 28 17 9 8 4 0 65 18 1030
2008 Unilingual English 33 27 14 12 9 5 0 63 22 2116
2008 Unilingual French 32 25 12 9 9 9 5 66 20 44
2008 Either English or French 31 26 13 13 10 5 1 61 25 311
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 26 14 4 3 1 5 78 7 1514
2019 Unilingual English 40 25 18 5 4 1 6 70 10 2967
2019 Unilingual French 25 35 17 0 6 6 12 72 7 17
2019 Either English or French 40 19 19 7 4 1 10 66 13 590

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 26 11 5 4 1 1 80 9 1509
2019 Unilingual English 48 27 12 7 4 1 1 76 11 2963
2019 Unilingual French 25 29 18 6 12 6 6 61 20 17
2019 Either English or French 56 21 10 6 5 1 1 79 11 588
2017 Bilingual 44 31 12 6 5 2 1 77 11 1350
2017 Unilingual English 45 28 12 8 5 2 1 74 13 2893
2017 Unilingual French 29 54 8 0 4 4 0 87 4 24
2017 Either English or French 52 28 9 6 4 1 1 81 9 571
2014 Bilingual 45 32 9 5 5 3 1 80 10 1220
2014 Unilingual English 43 29 12 8 6 2 1 73 15 2470
2014 Unilingual French 36 22 11 19 0 6 6 66 22 34
2014 Either English or French 49 26 12 7 5 2 1 77 11 342
2011 Bilingual 43 30 13 6 5 2 1 76 11 1709
2011 Unilingual English 41 29 12 9 6 2 0 72 15 3223
2011 Unilingual French 37 46 9 3 6 0 0 82 8 52
2011 Either English or French 40 31 11 10 6 1 1 73 16 577
2008 Bilingual 39 32 12 7 6 4 0 74 14 1033
2008 Unilingual English 40 28 12 10 8 2 0 69 19 2118
2008 Unilingual French 33 29 10 14 7 5 2 67 22 44
2008 Either English or French 40 29 8 8 10 4 1 72 19 308

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 30 9 8 4 1 0 79 12 1508
2019 Unilingual English 44 29 11 9 5 1 1 74 15 2951
2019 Unilingual French 31 46 6 0 12 0 6 82 12 17
2019 Either English or French 52 24 10 7 5 1 1 78 12 584
2017 Bilingual 42 34 10 7 6 1 0 77 13 1350
2017 Unilingual English 41 32 10 9 6 1 1 74 16 2891
2017 Unilingual French 34 53 4 0 8 0 0 88 8 24
2017 Either English or French 50 30 7 7 5 1 1 81 12 571
2014 Bilingual 43 32 10 7 6 1 0 76 13 1220
2014 Unilingual English 41 30 11 9 7 1 0 72 17 2471
2014 Unilingual French 31 33 14 16 0 0 6 68 17 34
2014 Either English or French 43 30 10 8 6 1 0 75 15 343
2011 Bilingual 41 33 12 8 5 0 0 75 14 1709
2011 Unilingual English 37 33 11 11 7 1 0 70 19 3221
2011 Unilingual French 33 46 8 2 10 0 2 80 12 52
2011 Either English or French 37 34 10 11 6 1 1 72 18 576
2008 Bilingual 38 34 10 10 7 1 0 74 16 1032
2008 Unilingual English 35 30 11 13 10 1 0 67 22 2115
2008 Unilingual French 29 38 17 9 4 2 0 69 14 44
2008 Either English or French 37 34 7 8 12 2 0 72 21 308

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 9 5 4 0 0 81 9 1509
2019 Unilingual English 52 27 10 6 4 0 0 80 10 2967
2019 Unilingual French 25 46 12 0 17 0 0 71 17 17
2019 Either English or French 59 24 9 5 4 0 0 82 9 590
2017 Bilingual 52 27 10 6 5 0 0 79 11 1346
2017 Unilingual English 53 25 10 6 6 0 0 78 12 2891
2017 Unilingual French 51 33 8 4 4 0 0 83 8 24
2017 Either English or French 61 22 8 3 5 0 1 83 9 572
2014 Bilingual 52 28 9 6 5 0 0 80 11 1220
2014 Unilingual English 50 25 10 7 7 0 0 76 14 2472
2014 Unilingual French 34 31 17 8 8 0 3 66 17 34
2014 Either English or French 53 25 10 9 4 0 0 78 12 343

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 33 15 8 5 4 0 70 14 1506
2019 Unilingual English 36 31 15 8 6 4 1 70 15 2956
2019 Unilingual French 13 12 46 12 12 6 0 26 25 17
2019 Either English or French 46 26 12 4 4 5 2 78 9 591
2017 Bilingual 28 35 14 11 6 5 1 67 18 1350
2017 Unilingual English 34 31 14 8 7 5 1 69 16 2893
2017 Unilingual French 21 42 12 12 4 8 0 69 18 24
2017 Either English or French 40 26 13 6 5 7 2 73 13 572
2014 Bilingual 28 37 15 9 7 4 0 68 16 1220
2014 Unilingual English 29 34 15 10 7 5 0 67 18 2470
2014 Unilingual French 14 36 20 8 3 16 3 62 14 34
2014 Either English or French 42 25 13 8 6 4 2 71 15 343
2011 Bilingual 26 34 17 11 7 5 1 63 19 1711
2011 Unilingual English 22 31 19 12 10 4 0 57 23 3226
2011 Unilingual French 19 47 14 8 4 6 2 71 13 52
2011 Either English or French 23 30 20 12 11 3 1 55 24 580

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 33 18 11 6 2 0 65 17 1504
2019 Unilingual English 32 30 16 12 7 2 0 64 20 2953
2019 Unilingual French 14 6 43 18 13 6 0 22 33 16
2019 Either English or French 45 27 12 7 5 3 1 75 13 588
2017 Bilingual 25 34 17 12 8 4 1 61 21 1350
2017 Unilingual English 30 32 15 12 9 3 1 64 21 2889
2017 Unilingual French 12 51 25 8 4 0 0 63 12 24
2017 Either English or French 37 29 13 10 6 3 2 69 17 571
2014 Bilingual 26 35 19 11 7 1 0 62 18 1220
2014 Unilingual English 26 33 16 14 9 2 0 60 24 2469
2014 Unilingual French 22 34 11 14 6 11 3 65 22 34
2014 Either English or French 37 28 15 10 7 2 1 67 17 343
2011 Bilingual 23 32 21 12 9 2 0 56 22 1711
2011 Unilingual English 21 32 17 16 13 2 0 54 29 3224
2011 Unilingual French 26 44 9 5 10 6 0 74 17 52
2011 Either English or French 24 30 17 13 14 1 0 55 27 577
2008 Bilingual 28 35 17 11 6 3 0 65 17 1035
2008 Unilingual English 25 33 14 13 12 3 0 60 26 2116
2008 Unilingual French 9 41 18 13 11 4 2 54 26 44
2008 Either English or French 26 34 14 10 11 6 0 63 22 309

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 31 21 15 8 4 0 55 23 1503
2019 Unilingual English 24 30 18 15 8 4 1 56 24 2946
2019 Unilingual French 8 11 52 12 12 6 0 20 25 17
2019 Either English or French 36 25 14 10 7 7 2 66 18 589
2017 Bilingual 18 33 19 15 8 6 1 55 25 1349
2017 Unilingual English 22 30 17 15 10 5 1 56 26 2884
2017 Unilingual French 8 29 42 8 8 4 0 39 17 24
2017 Either English or French 30 28 16 12 8 5 2 62 21 568
2014 Bilingual 20 31 20 15 9 4 0 54 25 1220
2014 Unilingual English 20 29 17 18 11 4 0 52 31 2471
2014 Unilingual French 17 28 25 11 6 11 3 52 19 34
2014 Either English or French 28 29 16 14 7 5 1 61 22 342
2011 Bilingual 15 32 23 17 9 5 0 49 27 1710
2011 Unilingual English 14 31 18 20 13 5 0 47 34 3230
2011 Unilingual French 16 38 19 9 8 8 2 60 19 52
2011 Either English or French 17 33 18 18 11 2 0 51 30 577
2008 Bilingual 18 35 20 15 6 5 0 57 22 1034
2008 Unilingual English 15 32 15 20 13 5 0 49 35 2112
2008 Unilingual French 4 24 27 27 7 9 2 31 38 44
2008 Either English or French 17 29 17 19 11 6 0 50 32 310

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 32 18 18 10 2 0 54 28 1502
2019 Unilingual English 20 31 16 18 11 3 0 53 31 2957
2019 Unilingual French 13 17 40 12 12 6 0 32 25 17
2019 Either English or French 33 26 16 13 8 3 1 62 22 590
2017 Bilingual 18 32 19 15 11 5 0 53 28 1347
2017 Unilingual English 20 30 16 18 12 4 0 52 31 2891
2017 Unilingual French 8 29 33 26 4 0 0 37 30 24
2017 Either English or French 29 27 16 13 8 6 2 60 23 569
2014 Bilingual 18 34 19 14 12 2 0 53 27 1219
2014 Unilingual English 18 31 16 20 13 3 0 50 34 2469
2014 Unilingual French 20 36 19 8 6 11 0 62 16 34
2014 Either English or French 27 32 11 17 9 3 1 61 27 343
2011 Bilingual 14 36 19 17 12 3 0 51 29 1708
2011 Unilingual English 14 31 17 22 14 3 0 46 37 3231
2011 Unilingual French 8 41 22 13 4 11 0 55 20 52
2011 Either English or French 16 34 16 19 14 1 0 51 33 577
2008 Bilingual 20 37 16 18 8 2 0 58 26 1032
2008 Unilingual English 17 35 13 21 12 2 0 53 34 2116
2008 Unilingual French 7 45 12 30 4 2 0 54 35 43
2008 Either English or French 20 35 15 14 11 4 1 57 26 311
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 37 14 9 6 0 0 72 14 1509
2019 Unilingual English 31 35 13 11 9 0 0 67 20 2963
2019 Unilingual French 6 54 17 17 6 0 0 60 23 17
2019 Either English or French 37 33 13 10 6 0 1 70 17 589
2017 Bilingual 33 35 16 10 5 0 0 68 16 1349
2017 Unilingual English 30 34 14 13 9 0 0 64 22 2888
2017 Unilingual French 8 53 22 12 4 0 0 62 17 24
2017 Either English or French 35 34 13 9 8 0 1 69 18 568
2014 Bilingual 33 36 14 10 7 0 0 69 17 1219
2014 Unilingual English 26 37 13 14 9 0 0 64 23 2470
2014 Unilingual French 20 36 11 22 11 0 0 56 33 34
2014 Either English or French 33 34 15 12 6 0 0 67 18 343
2011 Bilingual 27 39 16 11 6 0 1 67 17 1710
2011 Unilingual English 24 39 13 14 10 0 0 63 24 3226
2011 Unilingual French 32 30 15 9 13 0 0 63 22 52
2011 Either English or French 23 35 16 16 9 0 0 59 25 580

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 42 10 10 4 0 0 76 13 1504
2019 Unilingual English 35 39 11 11 4 0 0 75 14 2957
2019 Unilingual French 19 46 6 23 6 0 0 65 29 17
2019 Either English or French 44 37 7 8 3 0 0 82 11 587
2017 Bilingual 32 41 12 10 5 0 0 73 15 1350
2017 Unilingual English 34 40 11 10 5 0 0 74 15 2887
2017 Unilingual French 17 59 21 4 0 0 0 75 4 24
2017 Either English or French 41 42 9 6 3 0 0 82 9 569

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 29 13 8 5 1 1 74 13 1507
2019 Unilingual English 42 29 13 8 6 1 0 72 14 2967
2019 Unilingual French 14 52 12 6 6 6 6 74 13 17
2019 Either English or French 48 27 11 7 5 0 1 76 13 587
2017 Bilingual 38 33 13 9 5 1 1 73 14 1348
2017 Unilingual English 39 33 11 9 7 0 0 73 16 2893
2017 Unilingual French 17 59 16 4 4 0 0 75 8 24
2017 Either English or French 44 32 11 7 5 0 1 77 12 571
2014 Bilingual 43 33 11 6 6 1 1 77 12 1220
2014 Unilingual English 39 34 11 8 7 1 0 74 16 2471
2014 Unilingual French 25 36 8 27 0 0 3 63 28 34
2014 Either English or French 45 28 11 10 5 1 1 74 15 343
2011 Bilingual 37 35 12 9 5 1 1 73 14 1710
2011 Unilingual English 34 35 13 10 7 1 0 70 18 3228
2011 Unilingual French 35 32 11 6 12 0 4 70 19 52
2011 Either English or French 31 40 13 11 6 0 0 71 17 578
2008 Bilingual 36 35 12 10 7 1 0 71 17 1033
2008 Unilingual English 32 33 13 12 10 1 0 66 22 2119
2008 Unilingual French 30 38 16 5 9 2 0 70 14 44
2008 Either English or French 38 32 11 7 11 2 1 71 18 308

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 42 10 11 4 0 0 75 15 1500
2019 Unilingual English 31 41 9 14 5 0 0 72 19 2950
2019 Unilingual French 14 34 34 6 12 0 0 48 18 17
2019 Either English or French 43 34 9 10 4 0 0 77 14 582
2017 Bilingual 33 39 11 11 5 0 0 73 16 1348
2017 Unilingual English 30 38 10 16 7 0 0 68 23 2891
2017 Unilingual French 8 63 16 8 4 0 0 71 12 24
2017 Either English or French 35 36 10 13 5 0 0 71 19 571
2014 Bilingual 33 39 12 10 5 0 0 73 15 1219
2014 Unilingual English 29 39 8 15 8 0 0 68 23 2472
2014 Unilingual French 22 50 17 6 5 0 0 72 11 34
2014 Either English or French 34 35 10 13 7 0 0 69 21 343
2011 Bilingual 28 38 14 13 7 0 1 67 20 1704
2011 Unilingual English 28 41 11 14 6 0 0 69 20 3227
2011 Unilingual French 30 42 12 10 6 0 0 72 16 51
2011 Either English or French 27 39 13 12 8 0 0 67 20 579
2008 Bilingual 30 40 12 13 4 1 0 71 17 1034
2008 Unilingual English 24 42 10 15 8 0 0 66 23 2118
2008 Unilingual French 24 48 14 9 4 0 0 73 14 44
2008 Either English or French 27 42 10 15 6 0 1 69 21 310

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 33 19 12 8 2 0 60 21 1508
2019 Unilingual English 26 30 16 14 10 3 1 58 25 2955
2019 Unilingual French 8 35 28 23 6 0 0 42 29 17
2019 Either English or French 39 26 13 10 7 4 1 69 17 588
2017 Bilingual 27 35 16 11 8 2 1 64 20 1347
2017 Unilingual English 27 32 14 13 10 3 1 62 23 2885
2017 Unilingual French 0 53 30 13 4 0 0 53 17 23
2017 Either English or French 32 29 14 8 7 6 4 68 17 571
2014 Bilingual 27 33 15 12 9 3 0 62 22 1220
2014 Unilingual English 24 30 15 14 13 2 1 57 28 2471
2014 Unilingual French 17 20 28 14 16 6 0 38 32 34
2014 Either English or French 33 31 11 11 8 3 2 68 21 343
2011 Bilingual 22 34 18 13 11 1 1 57 24 1704
2011 Unilingual English 23 31 16 14 13 2 0 55 28 3228
2011 Unilingual French 21 40 17 14 6 2 0 62 20 51
2011 Either English or French 21 35 13 17 11 1 0 58 29 578
2008 Bilingual 24 36 18 12 8 2 0 62 20 1031
2008 Unilingual English 19 33 16 16 15 2 0 53 31 2118
2008 Unilingual French 6 44 19 25 4 0 2 51 30 44
2008 Either English or French 17 35 14 15 15 3 1 54 31 310

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 29 15 16 13 1 2 54 31 1515
2019 Unilingual English 18 22 16 16 21 2 5 43 40 2966
2019 Unilingual French 0 36 12 23 24 6 0 38 49 17
2019 Either English or French 28 22 16 14 12 3 6 55 28 590
2017 Bilingual 20 27 17 14 16 3 4 50 32 1347
2017 Unilingual English 17 23 15 16 19 3 7 44 40 2889
2017 Unilingual French 4 33 12 20 17 4 9 43 43 24
2017 Either English or French 22 23 14 13 14 5 9 52 32 568
2014 Bilingual 20 25 15 17 19 3 2 47 37 1219
2014 Unilingual English 14 19 16 19 26 2 5 35 48 2470
2014 Unilingual French 3 25 22 11 31 3 6 30 45 34
2014 Either English or French 22 23 15 16 18 1 5 48 36 343
2011 Bilingual 16 26 15 17 22 2 3 44 40 1704
2011 Unilingual English 10 22 14 18 29 2 4 35 50 3232
2011 Unilingual French 14 26 20 17 18 0 4 42 37 52
2011 Either English or French 14 24 16 15 25 2 3 41 42 578
2008 Bilingual 18 33 13 17 16 2 1 53 34 1027
2008 Unilingual English 9 25 14 17 30 2 3 37 49 2109
2008 Unilingual French 8 23 23 20 16 7 5 34 40 44
2008 Either English or French 12 26 15 20 20 2 5 40 43 310

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 24 11 4 3 1 3 82 7 1505
2019 Unilingual English 55 24 10 4 3 1 3 82 7 2960
2019 Unilingual French 46 23 0 25 0 0 6 73 27 17
2019 Either English or French 56 23 9 3 1 1 7 85 5 589

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 9 5 4 3 1 13 86 8 1506
2019 Unilingual English 56 7 5 4 5 3 20 82 12 2958
2019 Unilingual French 17 12 13 12 40 6 0 31 55 17
2019 Either English or French 63 7 4 3 4 1 18 87 9 586

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 23 15 7 3 1 4 74 11 1504
2019 Unilingual English 41 24 17 8 5 2 3 68 13 2954
2019 Unilingual French 23 19 17 6 29 0 6 45 37 17
2019 Either English or French 54 18 9 6 3 2 7 80 10 588

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 22 15 8 4 3 4 71 13 1497
2019 Unilingual English 39 22 16 9 7 3 4 66 17 2948
2019 Unilingual French 31 12 12 11 29 0 6 45 43 17
2019 Either English or French 54 15 9 7 4 2 8 77 13 589

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 19 11 7 5 3 5 74 13 1505
2019 Unilingual English 34 17 15 13 12 3 5 56 27 2956
2019 Unilingual French 25 23 6 0 35 6 6 54 39 17
2019 Either English or French 47 13 10 10 6 3 10 70 18 586

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 16 9 3 2 2 5 84 6 1508
2019 Unilingual English 60 17 9 4 2 3 5 84 6 2946
2019 Unilingual French 48 17 23 0 6 0 6 69 6 17
2019 Either English or French 61 15 7 4 1 3 9 86 6 587

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 11 5 2 2 3 4 90 5 1497
2019 Unilingual English 72 9 5 2 3 4 5 89 5 2945
2019 Unilingual French 71 18 0 6 0 0 6 94 6 17
2019 Either English or French 75 7 4 2 2 4 7 92 4 585

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 8 3 1 1 2 8 94 3 1506
2019 Unilingual English 75 7 3 2 2 3 9 93 4 2944
2019 Unilingual French 65 12 0 17 0 0 6 82 18 17
2019 Either English or French 76 5 2 2 2 1 12 94 4 586

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 13 7 6 0 0 74 13 1502
2019 Unilingual English 35 37 12 10 6 0 0 72 16 2955
2019 Unilingual French 8 29 35 17 12 0 0 37 29 17
2019 Either English or French 39 32 13 10 4 0 1 72 15 583
2017 Bilingual 34 38 12 10 5 0 0 73 15 1346
2017 Unilingual English 34 38 11 11 6 0 1 72 17 2877
2017 Unilingual French 13 35 26 22 4 0 0 48 26 23
2017 Either English or French 33 38 11 9 7 1 2 73 16 565
2014 Bilingual 29 41 13 10 6 1 0 70 16 1219
2014 Unilingual English 26 43 10 13 9 0 0 69 21 2471
2014 Unilingual French 11 36 33 6 8 0 6 50 15 34
2014 Either English or French 30 36 15 12 7 0 1 66 19 343
2011 Bilingual 34 40 11 9 5 0 1 75 14 1710
2011 Unilingual English 33 40 10 10 6 0 0 73 17 3226
2011 Unilingual French 30 32 16 4 15 0 4 65 19 52
2011 Either English or French 29 38 12 13 7 1 1 68 20 580

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 34 14 6 4 0 0 76 10 1508
2019 Unilingual English 40 32 14 8 6 0 0 72 14 2966
2019 Unilingual French 6 34 31 23 6 0 0 40 29 17
2019 Either English or French 45 29 14 8 4 0 1 74 12 587
2017 Bilingual 39 34 14 8 5 0 1 73 13 1347
2017 Unilingual English 38 34 13 9 6 0 1 72 15 2885
2017 Unilingual French 8 50 29 8 4 0 0 59 12 24
2017 Either English or French 36 36 13 8 5 0 2 74 13 568
2014 Bilingual 37 37 14 6 5 0 0 75 11 1219
2014 Unilingual English 35 35 13 10 7 0 0 70 17 2471
2014 Unilingual French 17 46 14 11 8 0 3 65 20 33
2014 Either English or French 38 33 16 7 6 0 0 71 13 343

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 40 10 6 3 0 0 80 10 1483
2019 Unilingual English 39 37 11 8 4 0 0 77 12 2920
2019 Unilingual French 8 49 30 0 13 0 0 57 13 16
2019 Either English or French 45 34 10 9 2 0 1 80 10 582
2017 Bilingual 40 36 11 8 4 0 0 76 12 1348
2017 Unilingual English 39 35 11 9 5 0 0 75 14 2882
2017 Unilingual French 17 50 21 13 0 0 0 67 13 24
2017 Either English or French 44 32 12 7 4 1 1 77 11 567
2014 Bilingual 37 38 12 7 5 0 0 75 12 1218
2014 Unilingual English 36 35 13 10 6 0 0 71 16 2472
2014 Unilingual French 17 47 11 19 3 0 3 66 23 34
2014 Either English or French 44 30 17 6 3 0 0 74 9 343
2011 Bilingual 41 37 12 6 3 0 0 79 9 1708
2011 Unilingual English 42 37 10 7 3 1 0 80 10 3224
2011 Unilingual French 35 43 8 2 4 0 7 85 7 51
2011 Either English or French 38 36 14 8 3 1 0 75 11 577

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 41 17 8 3 3 1 70 12 1509
2019 Unilingual English 25 41 16 10 5 3 0 69 15 2961
2019 Unilingual French 0 39 18 18 18 6 0 42 39 16
2019 Either English or French 32 38 15 8 4 3 2 72 12 587
2017 Bilingual 23 36 22 9 5 5 1 63 14 1347
2017 Unilingual English 26 38 16 10 6 3 0 66 17 2880
2017 Unilingual French 8 29 46 4 8 4 0 39 13 24
2017 Either English or French 28 36 14 8 7 5 2 70 15 570

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 29 9 6 4 0 0 82 9 1503
2019 Unilingual English 53 29 8 6 4 0 0 82 10 2950
2019 Unilingual French 8 46 29 6 12 0 0 54 18 17
2019 Either English or French 55 27 7 8 3 0 0 82 11 589
2017 Bilingual 48 32 9 6 4 0 1 81 10 1348
2017 Unilingual English 50 30 8 8 4 0 0 80 12 2889
2017 Unilingual French 30 53 12 0 4 0 0 83 4 24
2017 Either English or French 50 24 11 8 4 2 2 77 12 569
2014 Bilingual 49 31 10 6 4 0 1 80 9 1220
2014 Unilingual English 45 31 10 9 5 0 0 76 14 2464
2014 Unilingual French 42 31 8 8 8 0 3 75 17 34
2014 Either English or French 50 33 8 6 2 1 0 84 9 343
2011 Bilingual 47 31 10 6 4 0 1 79 10 1710
2011 Unilingual English 44 35 9 7 4 0 0 79 11 3229
2011 Unilingual French 41 31 7 12 4 0 4 75 17 52
2011 Either English or French 41 33 10 9 7 0 1 74 16 580

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 29 16 8 4 0 0 72 12 1495
2019 Unilingual English 40 28 18 8 5 0 1 68 14 2935
2019 Unilingual French 49 18 12 6 6 0 8 73 14 16
2019 Either English or French 49 32 10 4 3 0 2 83 7 582
2017 Bilingual 37 33 16 8 4 0 2 71 12 1350
2017 Unilingual English 36 32 16 7 5 0 3 70 13 2895
2017 Unilingual French 58 33 10 0 0 0 0 90 0 24
2017 Either English or French 44 30 12 6 3 0 4 78 10 570
2014 Bilingual 35 33 17 8 6 0 1 69 14 1218
2014 Unilingual English 30 30 19 11 9 0 1 60 20 2471
2014 Unilingual French 39 39 11 3 6 0 3 80 9 34
2014 Either English or French 41 26 19 7 4 0 2 69 11 343
2011 Bilingual 31 33 18 9 8 0 1 65 17 1711
2011 Unilingual English 31 31 19 11 7 0 1 62 18 3227
2011 Unilingual French 41 36 11 6 4 0 2 78 10 51
2011 Either English or French 28 30 22 10 8 1 1 59 18 581
2008 Bilingual 28 30 20 12 9 0 1 59 21 1031
2008 Unilingual English 24 29 23 13 10 0 1 53 23 2113
2008 Unilingual French 16 32 29 16 7 0 1 48 23 44
2008 Either English or French 35 26 19 10 8 0 2 63 18 308

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 18 7 5 5 2 4 81 11 1508
2019 Unilingual English 62 18 6 4 5 1 4 84 10 2959
2019 Unilingual French 30 29 18 6 12 0 6 63 19 17
2019 Either English or French 61 17 9 4 3 2 4 83 7 588
2017 Bilingual 50 21 8 7 6 3 5 77 14 1347
2017 Unilingual English 60 19 5 4 6 2 4 84 10 2890
2017 Unilingual French 46 33 4 0 4 0 14 90 5 24
2017 Either English or French 61 18 7 4 3 1 5 84 8 568
2014 Bilingual 51 23 8 4 5 3 4 81 10 1220
2014 Unilingual English 55 21 8 5 6 2 4 81 12 2472
2014 Unilingual French 45 36 3 6 5 0 6 85 12 34
2014 Either English or French 59 22 7 4 4 2 3 84 8 343
2011 Bilingual 43 27 10 7 7 2 4 74 15 1713
2011 Unilingual English 49 25 8 7 8 2 2 77 15 3232
2011 Unilingual French 36 21 11 8 13 2 9 64 23 52
2011 Either English or French 46 28 7 7 8 1 3 77 16 580

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 32 33 35 1514
2019 Unilingual English 28 35 37 2974
2019 Unilingual French 28 42 29 17
2019 Either English or French 23 42 35 591
2017 Bilingual 28 38 34 1349
2017 Unilingual English 26 37 37 2896
2017 Unilingual French 25 59 16 24
2017 Either English or French 19 44 37 570
2014 Bilingual 29 38 32 1220
2014 Unilingual English 27 37 37 2472
2014 Unilingual French 20 56 25 34
2014 Either English or French 19 42 38 343
2011 Bilingual 32 37 31 1713
2011 Unilingual English 28 40 33 3231
2011 Unilingual French 24 52 24 52
2011 Either English or French 25 44 32 580

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 14 47 25 3 4 7 477
2019 Unilingual English 21 32 26 5 9 8 818
2017 Bilingual 16 40 29 3 4 8 390
2017 Unilingual English 21 28 23 6 14 8 741
2017 Either English or French 17 21 21 2 31 8 108
2014 Bilingual 15 42 34 4 9999 6 359
2014 Unilingual English 26 31 26 7 9999 10 657
2014 Either English or French 20 31 29 8 9999 12 65
2011 Bilingual 17 35 36 3 9999 9 541
2011 Unilingual English 20 31 32 8 9999 10 895
2011 Unilingual French 42 40 18 0 9999 0 12
2011 Either English or French 14 39 32 7 9999 8 143
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 37 8 4 2 0 0 86 5 1505
2019 Unilingual English 50 35 8 4 2 0 0 85 6 2946
2019 Unilingual French 19 57 0 18 6 0 0 77 23 17
2019 Either English or French 58 28 7 4 1 0 0 87 6 585
2017 Bilingual 46 39 8 5 2 0 0 85 7 1348
2017 Unilingual English 49 37 7 4 2 0 0 86 7 2886
2017 Unilingual French 29 46 24 0 0 0 0 76 0 24
2017 Either English or French 52 36 6 3 2 0 1 89 5 568
2014 Bilingual 45 40 8 4 2 1 0 86 6 1220
2014 Unilingual English 46 38 9 4 2 0 0 84 6 2472
2014 Unilingual French 39 41 17 3 0 0 0 80 3 34
2014 Either English or French 49 38 8 3 1 0 0 87 5 343
2011 Bilingual 43 41 10 4 2 0 0 84 6 1712
2011 Unilingual English 44 41 8 5 2 1 0 85 7 3228
2011 Unilingual French 49 36 10 0 3 2 0 87 3 52
2011 Either English or French 43 40 10 4 2 1 0 83 7 580
2008 Bilingual 51 36 7 4 1 0 0 87 5 1031
2008 Unilingual English 50 36 7 4 2 1 0 87 6 2113
2008 Unilingual French 44 38 12 2 2 2 0 84 5 44
2008 Either English or French 50 34 8 3 3 1 0 85 7 308

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 39 15 8 2 1 0 75 9 1510
2019 Unilingual English 29 41 17 8 3 2 0 71 12 2970
2019 Unilingual French 14 52 17 6 6 6 0 69 12 17
2019 Either English or French 39 34 13 8 3 2 0 75 12 591
2017 Bilingual 29 40 16 10 3 2 0 71 13 1349
2017 Unilingual English 29 39 16 9 5 2 1 69 14 2884
2017 Unilingual French 13 63 12 8 4 0 0 76 12 24
2017 Either English or French 33 39 16 6 3 2 1 75 9 570
2014 Bilingual 31 41 15 7 4 1 0 74 12 1220
2014 Unilingual English 30 38 16 9 5 2 0 69 14 2472
2014 Unilingual French 28 47 14 6 3 3 0 77 9 34
2014 Either English or French 39 32 14 8 3 4 1 74 11 343
2011 Bilingual 28 42 17 9 4 1 0 70 13 1709
2011 Unilingual English 23 39 19 11 6 2 0 63 17 3225
2011 Unilingual French 28 49 11 2 4 2 4 82 7 52
2011 Either English or French 23 43 20 8 5 1 0 67 13 578

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 25 33 21 11 1 2 33 33 1510
2019 Unilingual English 10 21 34 20 13 1 1 34 32 2952
2019 Unilingual French 6 29 31 29 6 0 0 34 35 17
2019 Either English or French 8 18 31 23 17 1 3 41 27 585
2017 Bilingual 9 23 35 17 11 1 4 30 33 1339
2017 Unilingual English 11 20 32 20 13 1 4 35 32 2876
2017 Unilingual French 0 37 42 12 8 0 0 21 37 24
2017 Either English or French 5 18 31 19 19 2 7 42 25 564
2014 Bilingual 11 25 35 17 8 1 3 26 38 1219
2014 Unilingual English 11 24 36 19 8 1 2 27 36 2464
2014 Unilingual French 8 25 44 17 0 3 3 18 35 34
2014 Either English or French 11 20 33 20 12 0 4 33 32 343
2011 Bilingual 11 27 32 17 9 1 3 27 40 1698
2011 Unilingual English 12 23 34 18 10 1 2 29 36 3225
2011 Unilingual French 16 25 30 17 8 2 2 26 42 52
2011 Either English or French 10 24 33 18 9 2 4 29 36 576
2008 Bilingual 10 30 33 15 9 0 2 25 41 1032
2008 Unilingual English 12 26 33 19 8 0 1 28 38 2113
2008 Unilingual French 11 32 35 13 7 0 1 20 44 43
2008 Either English or French 12 18 35 20 11 0 3 32 31 310

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 18 29 27 15 2 2 43 27 1507
2019 Unilingual English 8 16 27 25 20 2 2 47 25 2940
2019 Unilingual French 18 17 36 23 6 0 0 29 35 17
2019 Either English or French 7 12 23 25 27 2 3 55 20 584
2017 Bilingual 8 19 29 20 16 3 5 39 30 1338
2017 Unilingual English 9 16 25 23 20 2 5 46 27 2865
2017 Unilingual French 4 21 30 22 23 0 0 44 26 23
2017 Either English or French 7 12 20 24 25 3 8 56 21 562
2014 Bilingual 11 20 30 21 12 2 4 36 32 1216
2014 Unilingual English 9 18 28 24 15 2 3 42 28 2463
2014 Unilingual French 9 28 28 14 8 11 3 26 42 34
2014 Either English or French 10 15 26 25 17 2 5 45 27 342
2011 Bilingual 12 19 27 22 14 2 4 39 32 1701
2011 Unilingual English 9 16 26 26 17 2 4 45 27 3216
2011 Unilingual French 4 24 15 22 18 2 15 48 33 51
2011 Either English or French 8 14 29 24 18 3 4 45 24 575
2008 Bilingual 8 20 29 22 14 3 4 39 30 1029
2008 Unilingual English 9 18 28 24 16 2 3 42 28 2111
2008 Unilingual French 7 28 29 18 11 7 0 31 37 43
2008 Either English or French 7 15 30 21 19 3 5 43 24 309

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 24 29 19 12 2 3 32 38 1506
2019 Unilingual English 11 17 28 23 16 2 3 41 29 2944
2019 Unilingual French 23 17 28 25 6 0 0 31 40 17
2019 Either English or French 5 14 26 24 22 3 5 50 21 587
2017 Bilingual 12 22 30 19 10 3 5 31 36 1341
2017 Unilingual English 10 17 28 21 16 2 6 40 29 2871
2017 Unilingual French 12 26 33 4 8 12 4 15 46 24
2017 Either English or French 7 12 27 21 21 2 10 47 21 565
2014 Bilingual 14 23 30 16 11 2 3 29 39 1218
2014 Unilingual English 12 20 30 21 12 2 4 35 34 2463
2014 Unilingual French 17 14 22 31 0 8 8 37 37 34
2014 Either English or French 10 16 26 21 15 6 7 41 29 341
2011 Bilingual 18 26 26 15 9 2 4 26 46 1697
2011 Unilingual English 14 17 29 22 12 2 4 36 33 3216
2011 Unilingual French 10 27 30 14 10 0 9 26 41 51
2011 Either English or French 9 16 31 22 12 3 7 38 28 576
2008 Bilingual 16 25 27 16 9 3 4 27 44 1030
2008 Unilingual English 12 19 33 20 11 2 3 33 33 2109
2008 Unilingual French 20 36 18 11 11 2 1 23 58 44
2008 Either English or French 12 18 24 21 16 4 6 41 33 308

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 12 31 31 19 1 2 52 16 1504
2019 Unilingual English 4 9 26 33 25 1 2 60 14 2934
2019 Unilingual French 18 6 40 29 0 0 8 31 25 17
2019 Either English or French 2 5 19 34 34 1 5 73 7 584
2017 Bilingual 5 13 31 28 18 1 4 48 19 1337
2017 Unilingual English 4 7 26 32 24 1 5 59 12 2851
2017 Unilingual French 5 12 29 25 12 17 0 44 21 24
2017 Either English or French 2 6 19 30 30 2 12 69 9 564
2014 Bilingual 6 14 33 27 16 1 4 44 21 1215
2014 Unilingual English 6 11 30 31 18 1 3 51 17 2444
2014 Unilingual French 0 9 12 49 11 0 20 75 11 33
2014 Either English or French 3 7 20 33 28 2 7 67 11 342
2011 Bilingual 9 17 29 27 14 1 3 43 27 1695
2011 Unilingual English 5 9 30 33 18 1 4 53 15 3215
2011 Unilingual French 6 18 33 24 10 2 8 37 27 51
2011 Either English or French 4 8 30 31 19 2 5 54 13 574
2008 Bilingual 7 19 30 25 14 1 5 41 27 1032
2008 Unilingual English 6 11 32 30 17 1 3 49 17 2107
2008 Unilingual French 11 23 39 16 7 0 3 24 36 43
2008 Either English or French 4 9 23 30 25 1 8 61 14 310

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 21 25 19 16 1 2 36 38 1508
2019 Unilingual English 16 19 25 19 18 1 2 38 36 2944
2019 Unilingual French 12 25 23 40 0 0 0 40 37 17
2019 Either English or French 9 13 20 25 28 2 4 56 22 585
2017 Bilingual 17 20 26 16 14 2 4 32 39 1341
2017 Unilingual English 17 19 25 17 17 1 4 36 38 2877
2017 Unilingual French 12 21 21 22 21 0 4 44 34 24
2017 Either English or French 14 13 20 19 24 1 9 48 30 562
2014 Bilingual 18 24 26 16 12 0 3 29 44 1218
2014 Unilingual English 21 23 25 16 11 1 2 28 46 2462
2014 Unilingual French 16 11 22 33 6 3 8 44 31 34
2014 Either English or French 13 18 23 20 20 1 5 43 33 342
2011 Bilingual 19 24 23 17 11 1 4 30 46 1703
2011 Unilingual English 19 20 28 17 12 1 3 30 41 3225
2011 Unilingual French 9 24 18 23 18 0 7 44 36 51
2011 Either English or French 16 20 27 17 14 1 4 34 38 578
2008 Bilingual 16 24 25 19 12 1 4 32 42 1031
2008 Unilingual English 21 21 26 17 12 1 2 29 43 2115
2008 Unilingual French 23 30 16 16 9 0 6 26 56 43
2008 Either English or French 14 17 24 21 18 2 4 42 33 310

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 18 27 24 16 2 2 41 31 1496
2019 Unilingual English 11 15 25 23 20 2 3 46 28 2941
2019 Unilingual French 6 25 34 23 12 0 0 35 31 17
2019 Either English or French 8 13 19 22 29 4 5 56 23 584
2017 Bilingual 13 21 23 20 14 3 6 37 38 1341
2017 Unilingual English 11 15 24 22 20 3 6 46 28 2874
2017 Unilingual French 4 33 12 26 21 4 0 49 39 24
2017 Either English or French 9 12 19 16 26 5 12 51 25 564
2014 Bilingual 12 20 25 20 14 3 5 37 35 1214
2014 Unilingual English 11 15 25 25 17 2 5 45 28 2458
2014 Unilingual French 3 17 20 36 11 3 11 55 23 34
2014 Either English or French 11 12 19 21 24 4 8 51 26 341
2011 Bilingual 13 19 26 22 12 2 5 37 35 1701
2011 Unilingual English 9 14 25 24 20 2 6 48 25 3215
2011 Unilingual French 10 15 24 19 20 6 6 45 28 51
2011 Either English or French 8 14 25 25 20 3 5 49 24 575
2008 Bilingual 14 26 27 15 11 3 4 28 43 1034
2008 Unilingual English 12 18 26 22 16 2 5 40 32 2113
2008 Unilingual French 13 20 30 21 12 2 2 34 35 43
2008 Either English or French 9 16 22 23 18 4 7 47 28 308

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 20 32 21 13 3 2 35 31 1505
2019 Unilingual English 11 17 31 20 16 2 2 37 30 2945
2019 Unilingual French 12 12 30 29 0 11 6 35 28 17
2019 Either English or French 7 15 26 23 24 2 4 50 22 584
2017 Bilingual 10 19 32 19 11 4 5 33 32 1340
2017 Unilingual English 11 17 31 19 15 3 4 36 31 2872
2017 Unilingual French 4 12 42 16 12 4 8 33 19 24
2017 Either English or French 6 13 19 22 23 4 12 53 23 566
2014 Bilingual 11 22 33 17 11 2 4 30 35 1218
2014 Unilingual English 14 21 32 18 11 2 3 30 36 2462
2014 Unilingual French 8 17 25 19 8 14 8 36 32 34
2014 Either English or French 9 16 26 20 18 4 7 42 29 339

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 16 30 27 16 1 2 45 24 1506
2019 Unilingual English 6 13 31 28 20 0 2 48 20 2943
2019 Unilingual French 6 14 46 34 0 0 0 34 19 17
2019 Either English or French 5 8 29 30 26 0 2 57 13 586

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 35 22 17 7 3 0 53 24 1505
2019 Unilingual English 17 35 19 18 8 2 0 54 27 2949
2019 Unilingual French 8 23 40 12 12 6 0 32 25 17
2019 Either English or French 29 34 14 14 6 3 0 65 20 589

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 29 10 9 6 1 0 75 15 1504
2019 Unilingual English 37 29 11 13 9 1 0 67 23 2959
2019 Unilingual French 25 52 6 0 12 6 0 82 12 17
2019 Either English or French 44 26 12 10 7 1 1 71 17 589
2017 Bilingual 41 32 10 9 6 1 0 74 16 1347
2017 Unilingual English 38 28 10 12 10 1 1 67 23 2891
2017 Unilingual French 26 37 8 16 12 0 0 63 29 24
2017 Either English or French 43 25 10 9 8 2 4 71 18 569
2014 Bilingual 45 28 10 9 7 1 0 73 16 1218
2014 Unilingual English 35 30 9 14 11 0 0 66 25 2472
2014 Unilingual French 28 28 19 22 3 0 0 56 25 34
2014 Either English or French 44 27 11 11 7 0 0 71 17 342

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 32 8 6 3 0 0 82 9 1506
2019 Unilingual English 42 34 8 11 5 0 0 76 15 2954
2019 Unilingual French 17 60 12 0 12 0 0 77 12 17
2019 Either English or French 48 33 9 7 3 0 0 81 10 591
2017 Bilingual 40 42 8 8 3 0 0 82 10 1346
2017 Unilingual English 38 38 8 10 5 0 1 77 15 2883
2017 Unilingual French 34 37 12 12 4 0 0 71 16 24
2017 Either English or French 42 34 9 8 4 1 2 78 13 566
2014 Bilingual 42 39 10 6 3 0 0 81 9 1219
2014 Unilingual English 37 38 9 11 5 0 0 75 16 2471
2014 Unilingual French 22 50 20 3 0 3 3 76 3 34
2014 Either English or French 44 33 10 10 4 0 0 77 13 343

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 36 12 4 3 1 0 81 7 1509
2019 Unilingual English 38 37 12 7 5 1 0 76 12 2954
2019 Unilingual French 6 49 34 0 12 0 0 54 12 17
2019 Either English or French 42 33 12 6 3 2 2 78 10 588

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 36 13 6 2 2 0 79 8 1504
2019 Unilingual English 36 38 14 7 4 1 0 75 11 2949
2019 Unilingual French 6 40 29 14 6 6 0 49 21 17
2019 Either English or French 49 31 11 4 3 1 0 81 8 581
2017 Bilingual 39 40 13 5 2 2 0 80 7 1346
2017 Unilingual English 40 38 12 6 3 2 0 79 9 2891
2017 Unilingual French 17 50 22 4 4 4 0 69 9 24
2017 Either English or French 49 32 8 3 3 3 1 85 6 570
2014 Bilingual 45 36 10 4 3 2 0 83 7 1220
2014 Unilingual English 42 35 12 6 3 2 0 79 9 2470
2014 Unilingual French 34 42 3 8 0 14 0 87 10 34
2014 Either English or French 53 27 13 4 1 1 1 82 5 342
2011 Bilingual 32 39 15 5 5 3 0 74 10 1707
2011 Unilingual English 30 37 17 7 6 2 0 69 13 3232
2011 Unilingual French 28 42 18 2 3 4 4 76 5 52
2011 Either English or French 28 38 20 8 4 1 1 67 12 577

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 35 12 3 2 3 0 83 5 1504
2019 Unilingual English 40 33 15 5 3 3 1 76 8 2949
2019 Unilingual French 14 58 17 6 6 0 0 71 12 17
2019 Either English or French 52 26 11 4 3 3 1 81 8 586
2017 Bilingual 39 35 15 3 3 4 1 78 6 1344
2017 Unilingual English 40 31 15 5 3 4 1 75 8 2878
2017 Unilingual French 25 42 21 8 4 0 0 67 12 24
2017 Either English or French 45 27 15 3 2 5 3 78 5 569
2014 Bilingual 45 34 13 3 2 3 1 82 5 1220
2014 Unilingual English 44 30 14 4 2 4 1 79 7 2470
2014 Unilingual French 26 46 11 3 0 14 0 83 3 33
2014 Either English or French 49 28 14 2 1 4 2 81 4 343

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 32 7 4 2 0 0 87 6 1507
2019 Unilingual English 51 32 8 6 3 0 0 83 9 2955
2019 Unilingual French 25 45 12 12 6 0 0 71 17 17
2019 Either English or French 60 26 7 4 2 0 0 86 6 589
2017 Bilingual 46 39 9 4 3 0 0 85 7 1350
2017 Unilingual English 49 35 8 5 3 0 0 84 8 2888
2017 Unilingual French 21 57 17 0 4 0 0 79 4 23
2017 Either English or French 55 32 6 4 3 0 0 87 7 569
2014 Bilingual 53 32 9 2 3 0 0 85 5 1220
2014 Unilingual English 49 32 9 5 4 0 0 82 9 2469
2014 Unilingual French 36 42 6 3 11 3 0 80 14 34
2014 Either English or French 59 27 8 4 1 0 0 86 5 343
2011 Bilingual 43 39 10 6 3 0 0 82 9 1709
2011 Unilingual English 40 37 11 6 5 0 0 78 11 3224
2011 Unilingual French 27 58 6 3 5 0 2 87 7 51
2011 Either English or French 40 38 11 7 4 0 0 78 10 575
2008 Bilingual 44 36 11 6 3 0 0 81 8 1034
2008 Unilingual English 38 37 9 9 6 0 0 76 15 2116
2008 Unilingual French 20 56 11 9 4 0 0 76 14 43
2008 Either English or French 42 35 10 6 6 1 0 77 12 308

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 31 17 11 7 4 3 63 18 1505
2019 Unilingual English 26 29 16 13 11 4 2 59 25 2965
2019 Unilingual French 6 31 35 6 17 6 0 39 24 17
2019 Either English or French 33 24 15 12 9 5 3 61 23 587
2017 Bilingual 25 32 16 12 8 5 2 62 21 1347
2017 Unilingual English 25 30 14 13 12 4 3 59 27 2892
2017 Unilingual French 4 46 12 21 12 4 0 53 34 24
2017 Either English or French 29 27 12 12 9 4 7 63 23 569
2014 Bilingual 31 32 15 9 8 4 2 66 18 1220
2014 Unilingual English 27 31 13 14 12 3 1 60 27 2473
2014 Unilingual French 14 20 22 27 8 6 3 37 39 34
2014 Either English or French 34 30 13 12 8 2 1 66 20 342

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 37 14 9 4 2 1 72 13 1507
2019 Unilingual English 33 35 14 9 5 2 1 70 15 2963
2019 Unilingual French 14 34 40 6 6 0 0 48 12 17
2019 Either English or French 41 29 11 10 5 2 1 73 16 589
2017 Bilingual 33 36 12 10 5 3 1 72 16 1347
2017 Unilingual English 37 34 11 8 5 3 1 75 14 2881
2017 Unilingual French 13 49 21 9 4 4 0 64 14 24
2017 Either English or French 40 34 11 5 4 4 3 79 9 569
2014 Bilingual 37 36 13 7 4 2 1 76 11 1220
2014 Unilingual English 40 34 11 7 4 2 1 77 12 2472
2014 Unilingual French 20 36 11 19 8 3 3 59 29 34
2014 Either English or French 41 33 10 7 4 4 1 78 11 342
2011 Bilingual 35 34 12 9 5 4 1 73 14 1709
2011 Unilingual English 35 34 12 9 7 3 1 72 16 3224
2011 Unilingual French 29 40 9 4 10 4 4 75 15 52
2011 Either English or French 32 35 14 8 6 3 1 70 15 578
2008 Bilingual 35 33 11 10 6 5 1 71 17 1032
2008 Unilingual English 32 33 11 10 9 4 1 69 20 2117
2008 Unilingual French 23 41 9 11 9 7 0 68 22 44
2008 Either English or French 30 35 14 7 7 5 2 70 15 310

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 35 19 8 3 2 0 70 11 1502
2019 Unilingual English 32 35 19 8 5 2 0 68 13 2952
2019 Unilingual French 14 35 29 0 18 6 0 51 19 17
2019 Either English or French 41 30 17 6 4 1 1 72 10 591

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 23 18 14 12 8 3 50 29 1510
2019 Unilingual English 22 24 17 14 14 7 2 50 31 2963
2019 Unilingual French 0 23 48 0 23 6 0 24 25 17
2019 Either English or French 33 20 14 12 10 7 3 60 25 591
2017 Bilingual 18 27 17 12 14 9 3 51 30 1348
2017 Unilingual English 24 24 15 13 14 7 2 53 30 2881
2017 Unilingual French 4 21 38 16 12 8 0 27 31 24
2017 Either English or French 30 22 13 11 11 8 4 60 25 566
2014 Bilingual 22 24 18 13 13 9 1 51 29 1219
2014 Unilingual English 22 24 16 15 15 6 1 50 33 2470
2014 Unilingual French 8 20 17 8 22 17 8 37 40 34
2014 Either English or French 28 25 17 12 12 5 1 57 25 343
2011 Bilingual 16 25 18 15 12 11 3 47 32 1708
2011 Unilingual English 17 24 18 16 17 8 1 45 36 3231
2011 Unilingual French 12 31 21 5 14 12 6 51 23 52
2011 Either English or French 16 22 20 16 17 7 2 42 36 579

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 42 5 7 3 0 0 85 10 1508
2019 Unilingual English 45 42 3 8 2 0 0 86 10 2964
2019 Unilingual French 35 54 6 0 6 0 0 89 6 17
2019 Either English or French 53 37 3 4 2 0 0 91 6 592
2017 Bilingual 43 45 4 6 2 0 0 88 8 1350
2017 Unilingual English 43 43 4 8 3 0 0 86 11 2894
2017 Unilingual French 18 66 12 4 0 0 0 83 4 24
2017 Either English or French 46 40 3 8 2 0 0 87 10 570
2014 Bilingual 45 43 5 6 1 0 0 88 8 1219
2014 Unilingual English 42 45 3 7 2 0 0 87 10 2472
2014 Unilingual French 39 58 0 3 0 0 0 97 3 34
2014 Either English or French 48 38 5 8 1 0 0 86 9 343
2011 Bilingual 44 43 4 8 2 0 0 87 9 1713
2011 Unilingual English 39 48 3 8 2 0 0 87 10 3230
2011 Unilingual French 36 42 2 15 5 0 0 78 20 52
2011 Either English or French 37 47 5 8 3 0 0 83 12 580
2008 Bilingual 44 45 3 7 1 0 0 89 9 1032
2008 Unilingual English 39 47 3 9 3 0 0 86 11 2118
2008 Unilingual French 26 56 4 9 5 0 0 81 14 44
2008 Either English or French 39 46 2 8 3 0 0 86 12 310

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 36 6 8 4 0 0 83 12 1509
2019 Unilingual English 46 34 5 10 5 0 0 80 15 2957
2019 Unilingual French 42 46 6 0 6 0 0 88 6 17
2019 Either English or French 51 31 5 9 3 0 0 83 12 590
2017 Bilingual 44 37 6 9 4 0 0 81 13 1350
2017 Unilingual English 46 32 5 11 6 0 0 78 17 2887
2017 Unilingual French 25 59 4 8 4 0 0 84 12 24
2017 Either English or French 45 32 6 10 4 1 1 79 14 570
2014 Bilingual 45 36 6 8 4 0 0 82 12 1220
2014 Unilingual English 45 33 6 11 5 0 0 78 17 2472
2014 Unilingual French 50 39 3 6 0 3 0 91 6 34
2014 Either English or French 49 31 5 8 6 0 0 80 15 342
2011 Bilingual 43 36 7 9 5 0 0 78 14 1701
2011 Unilingual English 40 35 6 12 7 0 0 75 19 3219
2011 Unilingual French 38 30 10 16 6 0 0 68 21 51
2011 Either English or French 31 40 9 11 8 0 0 72 19 575

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 36 8 5 2 0 0 85 7 1503
2019 Unilingual English 47 35 7 8 3 0 0 82 11 2942
2019 Unilingual French 17 71 6 0 6 0 0 88 6 17
2019 Either English or French 49 33 8 6 3 0 1 83 9 584
2017 Bilingual 45 38 8 6 2 0 0 84 8 1347
2017 Unilingual English 47 35 7 7 3 0 0 82 11 2880
2017 Unilingual French 22 66 8 0 4 0 0 88 4 24
2017 Either English or French 50 31 8 7 3 1 1 83 9 569
2014 Bilingual 49 37 8 5 1 0 0 86 7 1218
2014 Unilingual English 45 36 9 7 3 0 0 81 10 2470
2014 Unilingual French 53 28 8 9 0 0 3 83 9 34
2014 Either English or French 47 34 10 8 2 0 0 81 9 342

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 24 5 6 4 0 0 85 10 1513
2019 Unilingual English 82 10 3 1 1 0 2 94 3 2960
2019 Unilingual French 48 35 17 0 0 0 0 83 0 17
2019 Either English or French 82 12 3 1 1 0 1 95 1 588
2017 Bilingual 56 25 7 9 4 0 1 81 12 1350
2017 Unilingual English 83 10 3 1 1 0 2 95 2 2892
2017 Unilingual French 50 38 8 0 4 0 0 88 4 24
2017 Either English or French 82 13 3 1 0 1 0 96 2 571
2014 Bilingual 55 26 6 8 4 0 1 82 12 1219
2014 Unilingual English 81 11 3 1 1 0 3 95 3 2473
2014 Unilingual French 58 31 6 0 0 3 3 94 0 34
2014 Either English or French 81 12 3 2 0 0 1 94 2 343
2011 Bilingual 57 22 6 10 5 0 0 79 15 1711
2011 Unilingual English 82 11 3 1 1 0 3 95 2 3225
2011 Unilingual French 66 22 4 4 4 0 0 88 8 52
2011 Either English or French 81 12 3 1 2 0 2 94 2 580
2008 Bilingual 54 26 6 10 5 0 0 80 14 1032
2008 Unilingual English 83 10 2 2 1 0 2 95 3 2114
2008 Unilingual French 55 30 5 2 5 0 4 88 7 44
2008 Either English or French 80 13 2 2 1 0 1 95 3 309

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 18 7 5 5 0 1 83 10 1507
2019 Unilingual English 81 7 5 1 1 0 5 93 2 2962
2019 Unilingual French 54 23 11 0 6 0 6 82 6 17
2019 Either English or French 79 8 6 1 0 0 5 92 2 589
2017 Bilingual 58 22 7 7 4 1 2 82 11 1350
2017 Unilingual English 79 6 4 1 1 0 8 93 2 2893
2017 Unilingual French 51 28 12 0 0 0 8 86 0 24
2017 Either English or French 78 8 4 1 0 0 8 94 1 569
2014 Bilingual 62 22 5 5 4 0 1 85 10 1220
2014 Unilingual English 80 8 3 1 1 1 6 95 2 2473
2014 Unilingual French 61 17 6 0 0 0 16 93 0 34
2014 Either English or French 80 7 6 1 0 0 5 92 2 342
2011 Bilingual 58 21 6 7 7 0 2 80 14 1708
2011 Unilingual English 78 8 4 1 1 1 7 93 2 3217
2011 Unilingual French 67 11 9 6 0 0 6 84 6 51
2011 Either English or French 78 11 5 0 1 1 5 93 1 575
2008 Bilingual 56 20 6 8 7 0 2 79 15 1031
2008 Unilingual English 77 7 3 0 2 0 10 94 3 2115
2008 Unilingual French 68 18 7 0 2 0 4 90 2 44
2008 Either English or French 74 13 3 1 1 1 8 95 1 310

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 10 4 2 3 0 0 92 5 1508
2019 Unilingual English 84 7 3 0 1 0 4 95 2 2947
2019 Unilingual French 71 17 0 0 6 0 6 94 6 17
2019 Either English or French 85 8 3 0 1 0 3 96 1 587
2017 Bilingual 75 16 4 2 3 0 1 91 5 1350
2017 Unilingual English 82 8 3 0 1 0 5 95 2 2890
2017 Unilingual French 71 24 0 0 4 0 0 96 4 24
2017 Either English or French 84 10 3 0 1 0 2 96 1 568
2014 Bilingual 76 14 4 2 3 0 1 91 5 1220
2014 Unilingual English 82 8 3 0 1 0 6 96 1 2473
2014 Unilingual French 61 17 3 0 3 0 16 93 3 34
2014 Either English or French 82 8 4 1 1 0 5 94 2 343
2011 Bilingual 74 15 4 3 4 0 1 89 7 1709
2011 Unilingual English 81 8 3 0 1 0 6 95 1 3221
2011 Unilingual French 75 17 0 4 0 0 4 96 4 52
2011 Either English or French 78 12 5 0 1 0 4 94 1 576
2008 Bilingual 79 10 2 3 5 0 1 90 8 1027
2008 Unilingual English 82 5 2 0 1 0 10 96 2 2113
2008 Unilingual French 76 16 2 0 2 0 4 95 2 44
2008 Either English or French 82 8 1 0 0 1 6 98 0 310

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 25 13 5 3 4 0 78 9 1513
2019 Unilingual English 23 9 9 8 15 24 12 50 36 2968
2019 Unilingual French 18 17 11 6 14 35 0 53 29 17
2019 Either English or French 38 11 6 8 9 21 7 67 24 591

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 43 8 4 2 1 3 84 7 1501
2019 Unilingual English 32 47 9 6 3 1 1 81 9 2952
2019 Unilingual French 6 55 18 13 8 0 0 61 21 16
2019 Either English or French 27 42 12 10 4 1 3 72 15 591

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 23 8 2 1 4 3 89 3 1501
2019 Unilingual English 50 28 10 3 2 5 2 83 5 2951
2019 Unilingual French 32 31 12 25 0 0 0 63 25 16
2019 Either English or French 49 23 12 2 2 8 3 82 5 589

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 1513
2019 Unilingual English 17 83 2963

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 55 45 191
2019 Unilingual English 53 47 500

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 63 37 191
2019 Unilingual English 61 39 500

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 191
2019 Unilingual English 7 93 500

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 191

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 191
2019 Unilingual English 7 93 500

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 191
2019 Unilingual English 7 93 500

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 191
2019 Unilingual English 4 96 500

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 190
2019 Unilingual English 38 62 492

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 190
2019 Unilingual English 42 58 492

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 190
2019 Unilingual English 53 47 492

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 190
2019 Unilingual English 39 61 492

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 190
2019 Unilingual English 36 64 492

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 54 46 190
2019 Unilingual English 50 50 492

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 190
2019 Unilingual English 35 65 492

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 2 98 492

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 190
2019 Unilingual English 8 92 492

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 190
2019 Unilingual English 9 91 492

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 190
2019 Unilingual English 49 51 492

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 190
2019 Unilingual English 25 75 492

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 190
2019 Unilingual English 19 81 492

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 60 40 188
2019 Unilingual English 55 45 489

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 188
2019 Unilingual English 28 72 489

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 188
2019 Unilingual English 7 93 489

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 188
2019 Unilingual English 19 81 489

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 188
2019 Unilingual English 11 89 489

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 188
2019 Unilingual English 6 94 489

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 188
2019 Unilingual English 11 89 489

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 188
2019 Unilingual English 10 90 489

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 188
2019 Unilingual English 25 75 489

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 177
2019 Unilingual English 9 91 455

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 177
2019 Unilingual English 21 79 455

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 177
2019 Unilingual English 7 93 455

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 177
2019 Unilingual English 6 94 455

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 177
2019 Unilingual English 10 90 455

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 177
2019 Unilingual English 9 91 455

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 177
2019 Unilingual English 10 90 455

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 177
2019 Unilingual English 11 89 455

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 177
2019 Unilingual English 14 86 455

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 177
2019 Unilingual English 34 66 455

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 177
2019 Unilingual English 9 91 455

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 177
2019 Unilingual English 53 47 455

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 177
2019 Unilingual English 62 38 455

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 177
2019 Unilingual English 3 97 455

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 177
2019 Unilingual English 13 87 455

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 1505
2019 Unilingual English 21 79 2952

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 20 21 8 6 20 7 53 18 1512
2019 Unilingual English 19 18 21 10 9 17 7 47 25 2966
2019 Unilingual French 12 14 23 17 12 18 6 33 38 17
2019 Either English or French 27 14 18 8 6 18 10 57 18 591
2017 Bilingual 19 23 19 9 7 17 6 55 21 1348
2017 Unilingual English 19 20 20 9 10 16 6 50 24 2892
2017 Unilingual French 8 16 30 0 12 29 4 37 18 24
2017 Either English or French 24 19 16 8 7 15 11 58 20 570
2014 Bilingual 22 25 18 7 7 17 4 60 18 1219
2014 Unilingual English 22 22 20 10 10 13 4 52 23 2470
2014 Unilingual French 14 11 11 8 25 22 8 36 48 34
2014 Either English or French 32 21 19 6 6 11 4 63 15 343

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 30 17 6 4 5 1 72 10 1508
2019 Unilingual English 33 29 18 8 6 6 1 66 15 2967
2019 Unilingual French 19 23 17 17 12 12 0 48 33 17
2019 Either English or French 43 23 15 7 3 6 2 72 12 587
2017 Bilingual 32 33 18 7 4 5 1 70 11 1350
2017 Unilingual English 32 31 17 8 7 5 1 67 15 2888
2017 Unilingual French 17 41 34 0 8 0 0 58 8 24
2017 Either English or French 39 28 12 7 4 7 3 75 12 571
2014 Bilingual 38 36 13 5 4 5 0 78 9 1219
2014 Unilingual English 34 32 17 8 5 3 1 69 14 2471
2014 Unilingual French 22 39 19 3 14 0 3 63 17 34
2014 Either English or French 44 30 15 4 2 4 1 77 7 343
2011 Bilingual 36 36 15 5 4 5 0 75 10 1711
2011 Unilingual English 31 34 17 8 5 4 0 68 14 3225
2011 Unilingual French 34 46 11 0 6 2 0 82 6 52
2011 Either English or French 34 33 18 8 5 2 0 69 13 578

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 1508
2019 Unilingual English 7 93 2958
2019 Unilingual French 0 100 17
2019 Either English or French 5 95 589

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 100
2019 Unilingual English 44 56 215
2019 Either English or French 55 45 30

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 80 20 100
2019 Unilingual English 76 24 215
2019 Either English or French 76 24 30

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 3 97 215

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 100

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 8 92 215

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 215

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 8 92 215

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 97
2019 Unilingual English 15 85 212
2019 Either English or French 33 67 27

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 97
2019 Unilingual English 8 92 212
2019 Either English or French 22 78 27

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 212

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 212

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 97
2019 Unilingual English 32 68 212
2019 Either English or French 25 75 27

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 28 72 212

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 212

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 27

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 9 91 212

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 212

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 212

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 97
2019 Unilingual English 20 80 212
2019 Either English or French 17 83 27

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 27

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 97
2019 Unilingual English 26 74 212
2019 Either English or French 28 72 27

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 97
2019 Unilingual English 31 69 209
2019 Either English or French 19 81 26

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 97
2019 Unilingual English 14 86 209
2019 Either English or French 19 81 26

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 209

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 97
2019 Unilingual English 17 83 209
2019 Either English or French 22 78 26

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 209

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 209

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 209

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 97
2019 Unilingual English 9 91 209
2019 Either English or French 19 81 26

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 97
2019 Unilingual English 49 51 209
2019 Either English or French 50 50 26

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 178

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 15 85 178

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 178

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 178

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 178

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 13 87 178

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 8 92 178

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 27 73 178

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 11 89 178

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 47 53 178

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 178

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 63 37 178

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 178

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 178

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 1510
2019 Unilingual English 9 91 2953

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 18 22 5 4 24 7 56 12 1512
2019 Unilingual English 21 17 24 4 4 22 8 54 12 2961
2019 Unilingual French 14 6 34 12 6 29 0 27 24 17
2019 Either English or French 31 11 21 4 2 21 10 61 9 585
2017 Bilingual 20 22 20 4 3 25 6 61 10 1348
2017 Unilingual English 20 20 23 4 3 22 8 57 11 2891
2017 Unilingual French 12 21 26 8 4 29 0 46 17 24
2017 Either English or French 24 17 20 3 3 23 10 61 9 569
2014 Bilingual 21 23 20 3 3 24 7 63 8 1220
2014 Unilingual English 21 20 23 4 3 22 7 58 9 2471
2014 Unilingual French 8 20 11 6 3 39 14 59 18 34
2014 Either English or French 30 19 22 3 2 17 7 64 6 342

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 27 18 4 3 8 2 72 8 1509
2019 Unilingual English 36 27 19 4 4 9 2 70 8 2958
2019 Unilingual French 14 30 25 12 6 12 0 51 21 16
2019 Either English or French 46 22 16 4 2 8 3 76 6 588
2017 Bilingual 33 33 16 4 2 10 2 74 8 1346
2017 Unilingual English 34 30 18 4 3 8 2 72 8 2891
2017 Unilingual French 17 54 26 0 4 0 0 70 4 24
2017 Either English or French 41 24 15 3 3 10 4 75 7 571
2014 Bilingual 36 34 16 3 2 9 1 77 5 1220
2014 Unilingual English 37 31 17 3 2 8 1 75 6 2471
2014 Unilingual French 20 44 6 3 3 25 0 85 7 34
2014 Either English or French 47 22 17 3 1 9 1 77 5 342
2011 Bilingual 39 34 14 4 2 7 0 79 6 1700
2011 Unilingual English 38 32 16 5 3 7 0 75 8 3226
2011 Unilingual French 42 42 8 3 0 4 2 89 3 52
2011 Either English or French 38 33 16 6 3 5 0 75 9 580

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 1510
2019 Unilingual English 14 86 2962
2019 Unilingual French 17 83 17
2019 Either English or French 13 87 590
2017 Bilingual 16 84 1346
2017 Unilingual English 16 84 2882
2017 Unilingual French 22 78 24
2017 Either English or French 13 87 568
2014 Bilingual 12 88 1217
2014 Unilingual English 15 85 2466
2014 Either English or French 17 83 340

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 87 13 207
2019 Unilingual English 76 24 404
2017 Bilingual 81 19 214
2017 Unilingual English 79 21 477
2017 Either English or French 78 22 83
2014 Bilingual 80 20 145
2014 Unilingual English 76 24 369
2014 Either English or French 76 24 61

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 26 5 9 2 2 1 83 11 175
2019 Unilingual English 51 28 5 11 3 1 0 81 14 300
2017 Bilingual 51 35 7 4 3 0 1 86 7 177
2017 Unilingual English 54 29 5 8 3 0 1 84 11 372
2017 Either English or French 65 19 4 4 4 0 3 87 9 66
2014 Bilingual 54 35 4 4 2 0 1 90 6 119
2014 Unilingual English 51 32 7 7 2 1 1 83 9 281
2014 Either English or French 49 38 6 7 0 0 0 87 7 46
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 21 8 3 3 1 0 86 6 1511
2019 Unilingual English 59 22 10 3 4 1 0 83 7 2971
2019 Unilingual French 25 46 6 12 6 0 6 75 18 17
2019 Either English or French 62 21 8 4 2 2 0 85 6 590
2017 Bilingual 55 26 10 4 5 1 0 82 8 1349
2017 Unilingual English 56 24 10 4 5 1 0 81 10 2895
2017 Unilingual French 46 33 8 8 4 0 0 79 12 24
2017 Either English or French 61 22 7 3 4 1 1 86 6 572

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 44 10 9 2 1 2 78 11 417
2019 Unilingual English 24 44 13 12 4 2 1 70 17 426
2019 Either English or French 27 21 27 12 9 3 0 50 22 31

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 36 12 4 2 1 0 82 6 1512
2019 Unilingual English 36 38 14 6 3 2 0 76 10 2954
2019 Unilingual French 25 40 17 0 6 11 0 74 7 17
2019 Either English or French 41 31 15 6 4 3 1 75 10 591
2017 Bilingual 38 40 12 6 2 3 0 80 8 1348
2017 Unilingual English 34 41 12 7 4 3 0 77 11 2886
2017 Unilingual French 25 37 30 0 4 4 0 64 4 24
2017 Either English or French 29 39 14 6 4 6 1 74 11 571

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 35 17 10 5 1 0 67 15 1508
2019 Unilingual English 27 35 16 12 8 2 0 63 20 2962
2019 Unilingual French 0 48 23 12 12 6 0 51 25 17
2019 Either English or French 36 31 14 10 7 1 1 69 17 591
2017 Bilingual 23 42 16 11 6 2 0 67 17 1348
2017 Unilingual English 25 36 15 12 9 2 0 62 22 2886
2017 Unilingual French 8 53 26 8 4 0 0 62 12 24
2017 Either English or French 23 34 15 16 6 4 2 61 23 569

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 26 20 14 17 0 1 49 31 1510
2019 Unilingual English 19 25 20 14 22 0 1 44 36 2960
2019 Unilingual French 6 23 30 17 23 0 0 29 41 17
2019 Either English or French 23 28 17 12 19 0 1 52 31 591
2017 Bilingual 20 21 20 16 20 0 2 43 37 1346
2017 Unilingual English 18 23 18 16 23 0 1 42 39 2883
2017 Unilingual French 30 17 0 16 33 0 4 49 51 24
2017 Either English or French 22 21 19 15 21 0 2 43 37 569

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 27 26 13 7 0 1 53 20 1507
2019 Unilingual English 26 29 23 12 10 0 1 55 22 2961
2019 Unilingual French 11 35 36 6 12 0 0 46 18 17
2019 Either English or French 36 28 22 8 5 0 1 64 13 592
2017 Bilingual 22 27 26 14 10 0 1 50 24 1347
2017 Unilingual English 26 27 22 13 10 0 1 54 24 2888
2017 Unilingual French 21 33 18 12 12 0 4 56 26 24
2017 Either English or French 35 27 19 10 6 1 2 64 17 566

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 32 20 8 3 0 2 68 11 1493
2019 Unilingual English 42 30 15 6 4 0 2 74 11 2951
2019 Unilingual French 17 43 29 0 12 0 0 60 12 17
2019 Either English or French 54 25 12 3 2 0 3 82 5 588
2017 Bilingual 30 29 23 10 5 0 3 61 15 1343
2017 Unilingual English 39 30 16 8 4 0 3 71 12 2870
2017 Unilingual French 29 25 25 13 4 0 4 56 18 24
2017 Either English or French 46 25 11 5 2 1 10 79 8 563

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 26 22 15 13 0 1 49 29 1501
2019 Unilingual English 28 24 17 14 15 1 1 53 30 2952
2019 Unilingual French 23 12 31 11 23 0 0 34 35 17
2019 Either English or French 40 20 16 11 11 1 1 61 23 587
2017 Bilingual 21 23 20 17 16 0 3 45 34 1346
2017 Unilingual English 27 22 19 14 15 1 2 51 30 2881
2017 Unilingual French 33 8 29 10 20 0 0 41 30 24
2017 Either English or French 34 20 14 14 12 2 4 57 28 566

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 22 9 4 3 0 5 83 7 1502
2019 Unilingual English 61 19 8 3 3 1 5 85 6 2951
2019 Unilingual French 40 34 14 0 6 0 6 79 6 17
2019 Either English or French 66 17 7 2 2 0 6 88 5 589
2017 Bilingual 46 25 13 4 3 1 9 78 8 1343
2017 Unilingual English 56 19 10 3 3 0 8 82 7 2881
2017 Unilingual French 45 22 12 4 4 0 12 77 10 24
2017 Either English or French 56 16 8 2 3 1 14 85 6 567

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 30 16 9 6 0 1 68 15 1506
2019 Unilingual English 41 29 15 8 6 0 1 70 14 2950
2019 Unilingual French 23 34 18 6 14 0 6 61 21 17
2019 Either English or French 48 24 15 6 5 0 2 74 11 592
2017 Bilingual 34 30 20 8 7 0 1 65 15 1342
2017 Unilingual English 36 31 17 9 5 0 1 68 14 2880
2017 Unilingual French 26 37 24 0 8 4 0 66 9 24
2017 Either English or French 46 23 16 7 4 0 2 72 11 570

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 35 17 7 4 1 1 72 10 1503
2019 Unilingual English 36 34 17 6 5 1 1 72 11 2955
2019 Unilingual French 11 42 23 6 18 0 0 54 23 17
2019 Either English or French 46 31 13 6 2 0 3 79 8 586
2017 Bilingual 32 32 20 9 4 1 2 66 13 1342
2017 Unilingual English 36 30 19 8 5 1 2 68 13 2877
2017 Unilingual French 25 42 17 4 4 4 4 73 9 24
2017 Either English or French 46 24 11 8 4 1 6 75 13 570

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 35 22 8 4 1 1 66 12 1500
2019 Unilingual English 31 33 19 10 5 1 1 65 15 2957
2019 Unilingual French 18 45 12 12 13 0 0 63 25 16
2019 Either English or French 43 30 15 6 4 0 2 75 10 589
2017 Bilingual 27 32 22 11 5 1 1 60 17 1343
2017 Unilingual English 32 31 20 11 5 1 2 64 16 2876
2017 Unilingual French 25 38 12 16 4 4 0 66 21 24
2017 Either English or French 41 27 17 7 2 1 6 72 9 570

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 31 19 8 5 0 1 67 14 1505
2019 Unilingual English 39 29 17 9 5 0 1 69 14 2954
2019 Unilingual French 12 42 29 6 12 0 0 54 17 17
2019 Either English or French 49 27 12 6 4 0 2 77 11 587
2017 Bilingual 31 31 19 12 5 1 1 64 17 1341
2017 Unilingual English 36 30 16 10 5 0 2 68 16 2874
2017 Unilingual French 34 29 20 4 8 4 0 66 13 24
2017 Either English or French 45 24 14 7 3 1 5 74 11 570

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 26 14 6 5 1 1 74 12 1499
2019 Unilingual English 47 24 13 8 7 1 1 72 15 2946
2019 Unilingual French 23 37 6 29 6 0 0 59 35 17
2019 Either English or French 53 23 12 6 5 0 2 77 11 589

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 31 18 6 3 0 1 73 9 1495
2019 Unilingual English 38 32 17 8 4 1 1 70 13 2938
2019 Unilingual French 17 46 14 18 6 0 0 63 23 17
2019 Either English or French 48 27 13 7 4 0 1 76 11 585
2017 Bilingual 34 32 19 8 3 1 2 68 12 1340
2017 Unilingual English 35 31 18 9 5 0 2 67 14 2872
2017 Unilingual French 33 26 29 4 8 0 0 59 12 24
2017 Either English or French 41 29 14 7 3 1 5 75 10 567

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 23 9 3 3 1 2 84 6 1490
2019 Unilingual English 56 24 11 4 3 0 1 81 8 2946
2019 Unilingual French 45 42 7 0 7 0 0 87 7 15
2019 Either English or French 61 22 9 3 2 0 1 85 5 589
2017 Bilingual 59 24 9 4 1 0 4 86 5 1343
2017 Unilingual English 57 23 10 5 3 0 3 82 8 2882
2017 Unilingual French 54 30 8 0 8 0 0 84 8 24
2017 Either English or French 59 21 11 3 1 0 5 84 4 569

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 13 5 2 1 1 6 91 4 1502
2019 Unilingual English 75 11 5 1 2 1 6 92 3 2945
2019 Unilingual French 65 17 12 0 6 0 0 82 6 17
2019 Either English or French 77 12 4 1 2 1 4 93 3 590
2017 Bilingual 67 13 7 4 3 1 4 85 7 1349
2017 Unilingual English 70 13 7 3 3 1 3 86 7 2891
2017 Unilingual French 75 8 8 0 8 0 0 84 8 24
2017 Either English or French 74 11 5 3 2 1 4 90 5 570

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 12 6 3 4 1 2 87 8 1502
2019 Unilingual English 69 14 6 4 5 1 2 84 9 2959
2019 Unilingual French 65 18 6 6 0 0 6 88 6 17
2019 Either English or French 77 9 5 3 4 0 2 88 7 590
2017 Bilingual 50 29 11 5 2 0 3 81 7 1345
2017 Unilingual English 49 30 11 5 3 0 2 80 9 2880
2017 Unilingual French 43 25 16 4 13 0 0 67 17 24
2017 Either English or French 57 23 11 3 2 0 4 83 5 569

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 27 11 3 3 0 1 83 6 1501
2019 Unilingual English 50 29 10 5 4 0 1 80 9 2943
2019 Unilingual French 40 31 18 6 0 0 6 75 6 17
2019 Either English or French 60 23 11 2 3 0 1 84 5 587
2017 Bilingual 59 20 9 5 4 0 3 82 9 1345
2017 Unilingual English 59 20 9 5 5 0 2 81 10 2885
2017 Unilingual French 51 21 8 12 8 0 0 71 21 24
2017 Either English or French 67 15 8 3 3 1 3 86 6 568

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 18 8 4 4 0 1 83 9 1497
2019 Unilingual English 60 19 9 5 5 0 1 80 11 2943
2019 Unilingual French 57 25 6 6 0 0 6 88 6 17
2019 Either English or French 69 16 7 3 4 0 1 86 7 589
2017 Bilingual 51 13 5 2 1 0 26 88 5 1348
2017 Unilingual English 54 10 4 2 1 0 30 91 4 2879
2017 Unilingual French 51 4 0 0 4 0 41 93 7 24
2017 Either English or French 58 7 5 1 0 0 28 91 2 568

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 13 5 2 1 0 22 89 4 1495
2019 Unilingual English 58 9 4 2 1 0 26 92 4 2936
2019 Unilingual French 46 6 0 0 0 0 48 100 0 17
2019 Either English or French 67 6 1 0 1 0 25 97 1 588
2017 Bilingual 67 16 5 2 1 0 10 92 3 1340
2017 Unilingual English 61 21 8 2 1 0 7 88 3 2862
2017 Unilingual French 74 5 0 8 8 0 4 83 17 24
2017 Either English or French 66 18 6 3 1 1 7 90 3 560

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 17 5 1 0 0 5 93 2 1499
2019 Unilingual English 65 21 8 2 1 0 4 89 3 2941
2019 Unilingual French 82 6 0 0 0 0 12 100 0 17
2019 Either English or French 68 17 6 2 2 0 5 90 3 585
2017 Bilingual 70 13 4 2 4 1 6 89 6 1348
2017 Unilingual English 69 15 6 3 3 1 4 88 6 2890
2017 Unilingual French 57 21 13 4 4 0 0 78 9 23
2017 Either English or French 64 14 6 4 4 1 6 85 9 568

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 12 3 1 1 1 4 94 3 1500
2019 Unilingual English 73 14 5 2 3 1 2 89 5 2958
2019 Unilingual French 65 6 12 0 11 0 6 75 12 17
2019 Either English or French 70 13 7 3 3 1 3 87 6 589
2017 Bilingual 49 29 13 4 2 1 3 81 6 1343
2017 Unilingual English 51 31 10 3 1 0 3 85 5 2882
2017 Unilingual French 44 26 17 4 9 0 0 70 13 23
2017 Either English or French 57 25 7 3 2 1 5 87 5 566

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 12 3 2 0 1 82 5 1493
2019 Unilingual English 54 28 11 3 2 1 2 83 6 2942
2019 Unilingual French 54 24 12 6 6 0 0 77 11 17
2019 Either English or French 60 23 10 3 2 0 2 86 4 588

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 34 32 9 3 0 0 56 12 1514
2019 Unilingual English 22 34 29 10 4 0 0 56 15 2969
2019 Unilingual French 6 48 29 11 6 0 0 54 17 17
2019 Either English or French 29 35 25 7 4 0 1 64 11 592
2017 Bilingual 17 31 35 11 5 0 1 49 16 1351
2017 Unilingual English 17 32 33 11 6 0 1 50 17 2890
2017 Unilingual French 12 51 16 16 4 0 0 63 20 24
2017 Either English or French 26 34 27 8 3 1 0 62 11 571

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 16 37 24 14 0 0 38 25 1495
2019 Unilingual English 11 19 36 22 12 0 0 34 30 2935
2019 Unilingual French 6 31 40 23 0 0 0 23 37 17
2019 Either English or French 8 17 32 24 17 0 0 42 26 586
2017 Bilingual 7 19 36 24 14 0 1 38 26 1342
2017 Unilingual English 11 18 36 22 12 0 0 35 29 2876
2017 Unilingual French 8 16 30 29 17 0 0 45 25 24
2017 Either English or French 7 13 37 21 19 1 1 41 21 568
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 31 23 13 11 1 1 21 79 1506
2019 Unilingual English 18 29 22 13 15 2 0 19 81 2963
2019 Unilingual French 17 12 23 14 34 0 0 17 83 17
2019 Either English or French 21 34 18 10 14 1 1 22 78 587
2017 Bilingual 28 24 18 12 14 3 1 29 71 1350
2017 Unilingual English 25 21 19 13 19 3 1 26 74 2892
2017 Unilingual French 29 18 4 8 33 0 8 31 69 24
2017 Either English or French 24 21 17 13 19 4 1 25 75 571

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 64 36 1164
2019 Unilingual English 63 37 2348
2019 Unilingual French 79 21 14
2019 Either English or French 63 37 448

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 40 60 1146
2019 Unilingual English 41 59 2291
2019 Unilingual French 40 60 13
2019 Either English or French 50 50 441

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 18 17 12 12 1 5 56 26 1492
2019 Unilingual English 38 16 15 10 14 1 6 59 25 2904
2019 Unilingual French 65 18 6 12 0 0 0 83 12 17
2019 Either English or French 45 16 12 9 10 1 7 67 20 582

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 24 21 16 17 1 7 41 36 1146
2019 Unilingual English 12 20 20 17 22 2 8 35 43 2285
2019 Unilingual French 24 7 28 21 21 0 0 31 42 14
2019 Either English or French 20 22 19 14 17 1 7 46 34 440
2017 Bilingual 14 24 16 13 20 1 12 44 38 931
2017 Unilingual English 14 22 16 14 25 2 8 40 43 2062
2017 Unilingual French 13 13 7 7 33 0 28 36 55 15
2017 Either English or French 16 24 16 15 21 1 7 43 39 407

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 17 19 19 35 1 3 23 58 1152
2019 Unilingual English 5 13 15 20 42 1 4 19 65 2288
2019 Unilingual French 7 14 16 27 35 0 0 21 62 14
2019 Either English or French 9 18 20 17 30 2 4 28 51 442
2017 Bilingual 3 10 12 18 50 2 6 14 73 930
2017 Unilingual English 3 9 10 16 57 2 3 12 77 2059
2017 Unilingual French 7 13 7 13 52 0 9 22 71 15
2017 Either English or French 3 13 10 18 48 1 5 18 71 406
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