2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 43 9 6 4 0 0 81 11 816
2019 Non-supervisor 37 40 10 8 5 0 0 77 13 2096
2018 Supervisor 37 43 11 5 4 0 0 80 9 681
2018 Non-supervisor 32 41 13 9 5 0 0 73 14 1975

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 37 12 10 8 0 0 69 18 814
2019 Non-supervisor 31 35 14 12 8 0 0 66 20 2098
2018 Supervisor 31 38 11 12 8 0 0 69 20 678
2018 Non-supervisor 26 38 14 13 10 0 0 64 23 1973

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 31 6 3 2 0 0 89 5 809
2019 Non-supervisor 53 33 9 3 2 0 0 86 5 2083
2018 Supervisor 55 34 7 3 1 0 0 89 4 678
2018 Non-supervisor 50 34 10 4 1 0 0 84 6 1965

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 40 8 6 3 0 0 83 9 817
2019 Non-supervisor 42 38 11 6 3 0 0 81 9 2098
2018 Supervisor 43 39 11 6 2 0 0 81 8 682
2018 Non-supervisor 38 39 12 8 4 0 0 77 11 1979

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 34 18 14 9 0 0 59 23 816
2019 Non-supervisor 31 30 19 10 8 1 0 62 19 2098
2018 Supervisor 26 32 18 14 9 1 0 58 23 680
2018 Non-supervisor 28 31 20 11 10 1 0 60 21 1973

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 37 14 14 8 0 0 64 23 814
2019 Non-supervisor 31 33 18 11 7 0 0 64 19 2092
2018 Supervisor 24 35 18 15 8 0 0 59 23 676
2018 Non-supervisor 28 33 19 12 8 0 0 62 19 1969

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 26 16 14 12 2 0 56 28 815
2019 Non-supervisor 29 24 19 13 11 3 0 56 25 2098
2018 Supervisor 26 27 18 14 12 2 0 55 27 682
2018 Non-supervisor 28 22 19 14 13 3 1 52 28 1980
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 28 8 3 1 0 0 88 4 817
2019 Non-supervisor 44 28 16 4 4 1 3 75 8 2100

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 32 10 6 4 1 0 80 10 811
2019 Non-supervisor 47 26 12 7 6 1 1 74 14 2102
2018 Supervisor 46 29 11 7 5 1 0 76 12 682
2018 Non-supervisor 44 28 11 8 5 2 1 74 14 1961

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 30 9 7 5 0 0 78 13 808
2019 Non-supervisor 41 30 11 10 7 1 1 72 17 2092
2018 Supervisor 44 32 8 10 6 0 0 76 15 680
2018 Non-supervisor 41 29 12 10 7 1 0 70 17 1959

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 30 8 5 6 0 0 81 11 817
2019 Non-supervisor 50 25 11 7 6 0 0 76 13 2098
2018 Supervisor 49 29 10 7 6 0 0 78 12 678
2018 Non-supervisor 47 25 12 8 7 1 0 73 15 1965

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 37 14 11 9 1 0 65 21 812
2019 Non-supervisor 30 31 17 9 7 6 0 65 17 2099
2018 Supervisor 26 35 16 12 10 1 1 62 22 683
2018 Non-supervisor 27 30 17 10 9 6 1 61 21 1986

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 34 14 15 11 0 0 60 26 811
2019 Non-supervisor 28 32 17 12 9 3 0 61 21 2096
2018 Supervisor 24 34 17 13 11 1 0 58 25 684
2018 Non-supervisor 25 30 17 13 12 2 1 57 25 1987

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 31 17 20 13 1 0 49 33 809
2019 Non-supervisor 21 29 20 14 11 5 0 53 26 2094
2018 Supervisor 14 33 19 19 13 1 0 47 33 683
2018 Non-supervisor 18 27 20 16 13 6 0 48 30 1981

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 32 17 20 13 1 0 49 34 810
2019 Non-supervisor 20 28 18 19 13 3 0 49 33 2097
2018 Supervisor 16 34 16 18 15 0 0 50 33 686
2018 Non-supervisor 15 28 17 19 17 3 0 45 37 1984
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 35 13 14 9 0 0 64 23 815
2019 Non-supervisor 29 36 15 12 9 0 0 64 21 2098
2018 Supervisor 24 35 17 13 10 1 0 60 22 685
2018 Non-supervisor 26 33 15 14 11 0 0 59 25 1981

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 43 9 13 6 0 0 71 19 811
2019 Non-supervisor 30 40 12 12 6 0 0 70 18 2093
2018 Supervisor 25 42 15 11 7 0 0 67 18 684
2018 Non-supervisor 26 43 12 12 7 0 0 69 19 1977

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 34 10 8 5 0 1 77 13 812
2019 Non-supervisor 42 28 14 8 7 1 0 71 15 2099
2018 Supervisor 39 37 10 7 7 0 0 76 14 683
2018 Non-supervisor 37 32 13 11 7 1 0 70 18 1967

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 43 13 15 6 0 0 66 21 810
2019 Non-supervisor 24 37 13 17 8 0 0 62 25 2091
2018 Supervisor 24 45 10 14 6 0 1 70 21 682
2018 Non-supervisor 21 42 11 17 9 0 1 63 26 1986

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 36 17 16 9 1 0 58 25 815
2019 Non-supervisor 23 30 17 14 12 3 0 55 27 2098
2018 Supervisor 21 37 17 16 9 1 0 58 25 685
2018 Non-supervisor 19 30 18 15 14 4 0 51 30 1979

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 28 15 16 16 1 0 52 33 815
2019 Non-supervisor 19 27 16 14 18 4 2 49 34 2099
2018 Supervisor 21 29 14 18 16 1 1 51 35 684
2018 Non-supervisor 17 23 17 16 21 4 2 43 39 1980

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 28 13 8 4 1 2 75 12 812
2019 Non-supervisor 48 25 13 5 4 1 4 77 9 2099

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 9 7 6 8 1 14 75 16 814
2019 Non-supervisor 54 10 7 4 5 3 17 79 11 2095

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 26 14 6 4 1 2 75 10 812
2019 Non-supervisor 40 24 18 8 5 1 3 68 13 2093

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 21 16 9 5 2 3 69 14 805
2019 Non-supervisor 37 23 17 10 7 3 3 64 18 2089

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 18 14 11 12 2 5 60 25 813
2019 Non-supervisor 32 21 18 10 11 4 4 58 23 2094

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 13 7 2 3 2 3 87 6 812
2019 Non-supervisor 58 18 10 4 3 3 4 82 7 2097

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 11 5 2 6 3 2 86 8 814
2019 Non-supervisor 61 13 9 4 5 4 4 81 9 2095

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 78 4 5 2 1 1 8 90 4 814
2019 Non-supervisor 70 10 5 2 2 3 9 90 4 2091

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 39 8 9 6 0 0 77 15 806
2019 Non-supervisor 29 37 15 12 7 0 0 66 19 2088
2018 Supervisor 35 42 8 10 6 0 0 76 15 680
2018 Non-supervisor 26 39 14 12 9 0 0 65 21 1971

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 37 10 8 5 0 0 77 13 812
2019 Non-supervisor 35 34 15 9 6 0 0 69 16 2095
2018 Supervisor 39 36 12 8 5 0 0 75 13 680
2018 Non-supervisor 31 34 17 11 7 0 0 65 18 1975

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 42 9 15 6 0 0 70 21 803
2019 Non-supervisor 31 38 15 10 6 0 0 69 16 2056
2018 Supervisor 33 35 13 11 8 0 0 69 18 679
2018 Non-supervisor 26 37 15 13 8 0 0 63 22 1972

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 44 15 10 4 2 0 71 14 816
2019 Non-supervisor 17 41 20 11 6 4 1 61 18 2097
2018 Supervisor 24 43 18 10 5 1 0 67 15 685
2018 Non-supervisor 18 33 22 13 8 4 0 54 22 1985

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 36 9 12 8 0 0 71 20 816
2019 Non-supervisor 42 31 11 10 6 0 0 73 16 2094
2018 Supervisor 32 39 9 13 7 0 0 71 20 686
2018 Non-supervisor 39 33 12 10 6 0 0 72 16 1982

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 27 25 17 16 0 0 42 33 811
2019 Non-supervisor 37 33 17 7 5 0 1 71 12 2087
2018 Supervisor 16 27 23 19 15 0 0 43 34 685
2018 Non-supervisor 36 32 18 7 5 0 1 70 12 1982

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 21 9 7 6 1 2 78 13 813
2019 Non-supervisor 52 20 9 5 7 2 4 77 13 2094

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 34 34 32 818
2019 Non-supervisor 30 34 36 2107
2018 Supervisor 34 30 36 685
2018 Non-supervisor 32 29 39 1985

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 18 27 42 6 1 5 296
2019 Non-supervisor 13 27 38 7 9 8 685
2018 Supervisor 16 26 43 7 1 7 241
2018 Non-supervisor 14 26 33 8 11 9 674
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 39 9 6 2 0 0 83 8 813
2019 Non-supervisor 41 38 12 6 4 0 0 79 9 2086
2018 Supervisor 50 37 7 4 2 0 0 87 6 682
2018 Non-supervisor 39 41 11 5 3 1 0 81 8 1980

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 46 15 13 7 0 0 66 20 815
2019 Non-supervisor 23 39 19 11 6 1 0 64 17 2101
2018 Supervisor 20 45 14 16 5 0 0 66 21 681
2018 Non-supervisor 22 40 18 13 6 1 0 62 19 1973

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 30 37 12 3 0 0 16 47 817
2019 Non-supervisor 12 24 37 17 7 1 1 25 37 2088
2018 Supervisor 16 31 39 9 5 0 0 14 48 683
2018 Non-supervisor 12 25 36 16 8 1 1 25 38 1985

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 30 28 13 4 1 0 17 54 815
2019 Non-supervisor 14 22 30 19 12 2 1 31 37 2086
2018 Supervisor 20 28 31 12 7 1 1 19 50 683
2018 Non-supervisor 14 24 27 21 10 2 1 32 40 1980

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 30 29 13 4 0 1 17 54 816
2019 Non-supervisor 17 24 30 17 8 2 2 26 42 2081
2018 Supervisor 24 30 29 10 5 0 1 16 55 682
2018 Non-supervisor 21 25 26 16 8 2 2 25 48 1976

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 23 39 17 4 1 0 22 39 811
2019 Non-supervisor 7 12 34 29 15 1 2 45 20 2083
2018 Supervisor 14 27 37 15 5 1 1 20 42 677
2018 Non-supervisor 9 15 32 27 14 2 2 42 24 1979

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 28 30 10 3 1 1 14 56 815
2019 Non-supervisor 14 20 29 20 13 2 2 34 35 2094
2018 Supervisor 31 28 28 8 3 1 1 12 60 680
2018 Non-supervisor 18 22 26 19 12 2 2 32 41 1979

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 25 32 10 8 1 1 18 49 810
2019 Non-supervisor 16 22 27 17 13 3 2 32 40 2089
2018 Supervisor 22 27 31 14 4 1 1 19 50 682
2018 Non-supervisor 18 23 25 17 11 3 3 30 43 1975

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 27 33 9 3 1 0 12 54 814
2019 Non-supervisor 17 22 31 16 10 3 2 27 40 2083
2018 Supervisor 26 29 30 11 3 1 1 14 56 684
2018 Non-supervisor 20 24 30 16 7 2 2 24 45 1985

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 28 32 15 6 0 0 20 48 816
2019 Non-supervisor 13 23 31 20 11 1 1 31 37 2091

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 21 18 31 20 0 0 30 51 816
2019 Non-supervisor 14 28 21 22 14 2 0 42 36 2091

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 32 6 9 6 0 0 80 14 814
2019 Non-supervisor 40 27 10 12 9 1 0 68 22 2098
2018 Supervisor 47 31 8 9 5 0 0 78 14 682
2018 Non-supervisor 36 30 11 11 11 1 0 67 22 1973

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 36 6 10 5 0 0 79 15 816
2019 Non-supervisor 44 31 8 10 6 0 0 75 16 2092
2018 Supervisor 41 39 9 9 2 0 0 80 11 681
2018 Non-supervisor 40 36 9 9 5 0 0 76 14 1975

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 37 10 5 4 0 0 81 9 814
2019 Non-supervisor 40 34 13 8 4 1 0 76 11 2093
2018 Supervisor 42 43 8 5 2 1 0 86 7 682
2018 Non-supervisor 35 37 14 7 4 1 0 74 12 1975

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 41 11 9 4 1 0 75 14 813
2019 Non-supervisor 30 39 15 9 5 1 0 71 14 2090
2018 Supervisor 35 43 11 6 3 1 0 79 10 679
2018 Non-supervisor 34 39 13 7 4 1 0 74 12 1977

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 37 11 7 3 1 0 78 11 813
2019 Non-supervisor 37 37 14 5 4 3 0 76 9 2094
2018 Supervisor 39 40 11 6 3 1 0 80 9 680
2018 Non-supervisor 35 37 15 6 4 3 1 75 10 1979

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 38 10 6 5 0 0 79 11 814
2019 Non-supervisor 42 36 12 6 4 0 0 78 10 2097
2018 Supervisor 40 38 10 8 3 0 0 78 11 683
2018 Non-supervisor 39 38 12 5 4 0 0 78 10 1976

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 38 13 11 9 2 1 66 20 817
2019 Non-supervisor 27 26 18 11 11 5 3 57 24 2096
2018 Supervisor 24 37 16 13 7 1 1 63 21 680
2018 Non-supervisor 20 28 20 13 11 5 2 52 26 1982

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 37 11 12 8 1 0 68 21 812
2019 Non-supervisor 26 31 16 13 8 4 1 60 22 2099
2018 Supervisor 30 43 10 11 5 1 0 74 16 683
2018 Non-supervisor 25 35 15 13 8 3 1 62 22 1982

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 39 20 10 8 1 0 62 18 813
2019 Non-supervisor 27 32 22 9 7 2 0 60 17 2096
2018 Supervisor 22 45 18 10 5 1 0 67 15 681
2018 Non-supervisor 23 36 21 11 7 2 0 61 18 1974

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 26 18 14 16 6 2 47 33 816
2019 Non-supervisor 17 18 20 14 18 10 2 41 37 2097
2018 Supervisor 17 28 20 16 13 4 2 48 31 685
2018 Non-supervisor 16 21 19 15 17 10 2 41 37 1978

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 48 4 14 7 0 0 74 22 816
2019 Non-supervisor 33 47 5 11 4 0 0 80 15 2101

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 35 6 13 9 0 0 71 23 817
2019 Non-supervisor 40 36 7 11 6 0 0 76 17 2096

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 37 10 9 4 0 0 76 14 811
2019 Non-supervisor 38 36 11 9 4 0 0 75 13 2088

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 17 5 5 3 0 2 87 8 817
2019 Non-supervisor 70 16 6 4 2 0 2 88 6 2100

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 13 6 3 2 0 4 88 5 816
2019 Non-supervisor 73 10 7 2 3 0 4 88 5 2091

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 9 5 2 1 0 4 92 3 814
2019 Non-supervisor 78 9 5 1 2 0 5 92 3 2087

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 17 9 9 11 12 8 63 25 818
2019 Non-supervisor 29 12 10 9 11 20 9 57 28 2104

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 43 5 3 1 0 3 90 5 811
2019 Non-supervisor 31 46 10 7 4 1 1 78 11 2089

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 28 7 3 1 1 3 88 5 813
2019 Non-supervisor 48 29 11 4 2 5 2 82 6 2084

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 24 76 816
2019 Non-supervisor 21 79 2101
2018 Supervisor 19 81 683
2018 Non-supervisor 21 79 1986

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 46 54 188
2019 Non-supervisor 50 50 431
2018 Supervisor 38 62 124
2018 Non-supervisor 51 49 426

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 48 52 188
2019 Non-supervisor 61 39 431
2018 Supervisor 58 42 124
2018 Non-supervisor 60 40 426

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 29 71 188
2019 Non-supervisor 2 98 431
2018 Supervisor 30 70 124
2018 Non-supervisor 3 97 426

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 124
2018 Non-supervisor 3 97 426

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 188
2019 Non-supervisor 8 92 431
2018 Supervisor 9 91 124
2018 Non-supervisor 10 90 426

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 188
2019 Non-supervisor 17 83 431
2018 Supervisor 17 83 124
2018 Non-supervisor 16 84 426

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 188
2019 Non-supervisor 5 95 431
2018 Supervisor 7 93 124
2018 Non-supervisor 6 94 426

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 45 55 186
2019 Non-supervisor 42 58 426
2018 Supervisor 47 53 124
2018 Non-supervisor 44 56 427

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 41 59 186
2019 Non-supervisor 44 56 426
2018 Supervisor 35 65 124
2018 Non-supervisor 42 58 427

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 48 52 186
2019 Non-supervisor 51 49 426
2018 Supervisor 49 51 124
2018 Non-supervisor 51 49 427

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 38 62 186
2019 Non-supervisor 40 60 426
2018 Supervisor 36 64 124
2018 Non-supervisor 41 59 427

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 44 56 186
2019 Non-supervisor 36 64 426
2018 Supervisor 39 61 124
2018 Non-supervisor 38 62 427

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 56 44 186
2019 Non-supervisor 53 47 426
2018 Supervisor 56 44 124
2018 Non-supervisor 50 50 427

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 186
2019 Non-supervisor 32 68 426
2018 Supervisor 40 60 124
2018 Non-supervisor 34 66 427

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 5 95 186
2019 Non-supervisor 8 92 426
2018 Supervisor 6 94 124
2018 Non-supervisor 6 94 427

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 186
2019 Non-supervisor 10 90 426
2018 Supervisor 14 86 124
2018 Non-supervisor 9 91 427

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 186
2019 Non-supervisor 51 49 426
2018 Supervisor 43 57 124
2018 Non-supervisor 48 52 427

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 26 74 186
2019 Non-supervisor 27 73 426
2018 Supervisor 30 70 124
2018 Non-supervisor 25 75 427

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 186
2019 Non-supervisor 19 81 426
2018 Supervisor 16 84 124
2018 Non-supervisor 15 85 427

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 68 32 186
2019 Non-supervisor 57 43 424
2018 Supervisor 64 36 123
2018 Non-supervisor 51 49 427

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 186
2019 Non-supervisor 29 71 424
2018 Supervisor 36 64 123
2018 Non-supervisor 25 75 427

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 186
2019 Non-supervisor 8 92 424
2018 Supervisor 14 86 123
2018 Non-supervisor 5 95 427

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 26 74 186
2019 Non-supervisor 24 76 424
2018 Supervisor 15 85 123
2018 Non-supervisor 18 82 427

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 186
2019 Non-supervisor 10 90 424
2018 Supervisor 11 89 123
2018 Non-supervisor 8 92 427

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 186
2019 Non-supervisor 7 93 424
2018 Supervisor 5 95 123
2018 Non-supervisor 5 95 427

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 186
2019 Non-supervisor 14 86 424
2018 Supervisor 15 85 123
2018 Non-supervisor 14 86 427

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 186
2019 Non-supervisor 13 87 424
2018 Supervisor 13 87 123
2018 Non-supervisor 9 91 427

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 186
2019 Non-supervisor 25 75 424
2018 Supervisor 18 82 123
2018 Non-supervisor 29 71 427

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 175
2019 Non-supervisor 12 88 391
2018 Supervisor 10 90 119
2018 Non-supervisor 8 92 409

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 175
2019 Non-supervisor 16 84 391
2018 Supervisor 14 86 119
2018 Non-supervisor 18 82 409

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 175
2019 Non-supervisor 8 92 391
2018 Supervisor 7 93 119
2018 Non-supervisor 6 94 409

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 175
2019 Non-supervisor 7 93 391
2018 Supervisor 9 91 119
2018 Non-supervisor 7 93 409

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 175
2019 Non-supervisor 10 90 391
2018 Supervisor 8 92 119
2018 Non-supervisor 12 88 409

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 175
2019 Non-supervisor 8 92 391
2018 Supervisor 10 90 119
2018 Non-supervisor 11 89 409

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 175
2019 Non-supervisor 13 87 391
2018 Supervisor 5 95 119
2018 Non-supervisor 11 89 409

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 175
2019 Non-supervisor 12 88 391
2018 Supervisor 9 91 119
2018 Non-supervisor 14 86 409

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 175
2019 Non-supervisor 13 87 391
2018 Supervisor 12 88 119
2018 Non-supervisor 10 90 409

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 175
2019 Non-supervisor 36 64 391
2018 Supervisor 33 67 119
2018 Non-supervisor 31 69 409

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 175
2019 Non-supervisor 6 94 391
2018 Supervisor 8 92 119
2018 Non-supervisor 8 92 409

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 175
2019 Non-supervisor 50 50 391
2018 Supervisor 44 56 119
2018 Non-supervisor 48 52 409

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 175
2019 Non-supervisor 63 37 391
2018 Supervisor 61 39 119
2018 Non-supervisor 61 39 409

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 5 95 175
2019 Non-supervisor 2 98 391
2018 Supervisor 8 92 119
2018 Non-supervisor 3 97 409

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 175
2019 Non-supervisor 10 90 391
2018 Supervisor 17 83 119
2018 Non-supervisor 13 87 409

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 32 68 813
2019 Non-supervisor 26 74 2091

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 21 21 11 15 16 2 43 32 816
2019 Non-supervisor 14 14 21 9 12 24 6 40 30 2095
2018 Supervisor 13 25 23 14 9 12 4 46 27 684
2018 Non-supervisor 12 16 25 10 11 21 6 37 28 1981

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 34 15 10 10 4 0 63 21 817
2019 Non-supervisor 25 25 20 9 9 10 2 57 20 2101
2018 Supervisor 25 35 20 10 5 5 1 63 16 683
2018 Non-supervisor 22 29 22 9 9 8 1 56 20 1978

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 815
2019 Non-supervisor 12 88 2094
2018 Supervisor 11 89 684
2018 Non-supervisor 12 88 1991

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 38 62 90
2019 Non-supervisor 37 63 274
2018 Supervisor 25 75 71
2018 Non-supervisor 39 61 254

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 69 31 90
2019 Non-supervisor 69 31 274
2018 Supervisor 67 33 71
2018 Non-supervisor 68 32 254

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 90
2019 Non-supervisor 2 98 274

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 12 88 90
2019 Non-supervisor 9 91 274
2018 Supervisor 7 93 71
2018 Non-supervisor 5 95 254

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 23 77 90
2019 Non-supervisor 19 81 274
2018 Supervisor 16 84 71
2018 Non-supervisor 18 82 254

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 16 84 90
2019 Non-supervisor 10 90 274
2018 Supervisor 8 92 71
2018 Non-supervisor 12 88 254

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 59 41 90
2019 Non-supervisor 49 51 269
2018 Supervisor 50 50 72
2018 Non-supervisor 46 54 252

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 28 72 90
2019 Non-supervisor 23 77 269
2018 Supervisor 36 64 72
2018 Non-supervisor 24 76 252

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 90
2019 Non-supervisor 17 83 269
2018 Supervisor 24 76 72
2018 Non-supervisor 17 83 252

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 20 80 90
2019 Non-supervisor 25 75 269
2018 Supervisor 12 88 72
2018 Non-supervisor 20 80 252

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 25 75 90
2019 Non-supervisor 21 79 269
2018 Supervisor 31 69 72
2018 Non-supervisor 18 82 252

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 90
2019 Non-supervisor 2 98 269

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 5 95 90
2019 Non-supervisor 9 91 269
2018 Supervisor 6 94 72
2018 Non-supervisor 6 94 252

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 7 93 90
2019 Non-supervisor 16 84 269
2018 Supervisor 7 93 72
2018 Non-supervisor 9 91 252

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 72
2018 Non-supervisor 0 100 252

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 90
2019 Non-supervisor 11 89 269

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 90
2019 Non-supervisor 0 100 269

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 90
2019 Non-supervisor 14 86 269
2018 Supervisor 14 86 72
2018 Non-supervisor 12 88 252

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 35 65 90
2019 Non-supervisor 26 74 264
2018 Supervisor 32 68 72
2018 Non-supervisor 24 76 254

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 19 81 90
2019 Non-supervisor 11 89 264
2018 Supervisor 13 87 72
2018 Non-supervisor 9 91 254

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 6 94 90
2019 Non-supervisor 5 95 264

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 90
2019 Non-supervisor 15 85 264

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 90
2019 Non-supervisor 4 96 264

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 90
2019 Non-supervisor 9 91 264
2018 Supervisor 11 89 72
2018 Non-supervisor 8 92 254

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 7 93 90
2019 Non-supervisor 8 92 264
2018 Supervisor 11 89 72
2018 Non-supervisor 7 93 253

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 90
2019 Non-supervisor 53 47 264
2018 Supervisor 55 45 72
2018 Non-supervisor 55 45 254

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 71
2018 Non-supervisor 16 84 249

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 71
2018 Non-supervisor 10 90 249

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 71
2018 Non-supervisor 10 90 249

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 19 81 71
2018 Non-supervisor 21 79 249

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 71
2018 Non-supervisor 6 94 249

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 28 72 71
2018 Non-supervisor 41 59 249

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 57 43 71
2018 Non-supervisor 60 40 249

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 21 79 70
2018 Non-supervisor 15 85 248

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 18 82 817
2019 Non-supervisor 17 83 2093

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 20 24 6 8 22 3 49 19 816
2019 Non-supervisor 15 13 25 5 8 27 7 42 20 2093
2018 Supervisor 17 22 28 7 6 17 3 49 16 682
2018 Non-supervisor 13 16 29 6 6 25 5 42 17 1977

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 29 19 7 7 5 1 65 14 815
2019 Non-supervisor 26 25 21 7 6 12 2 60 15 2091
2018 Supervisor 26 35 22 7 5 5 1 64 12 681
2018 Non-supervisor 23 27 24 7 6 10 2 57 15 1980

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 815
2019 Non-supervisor 21 79 2098

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 80 20 134
2019 Non-supervisor 81 19 454

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 32 8 9 1 1 0 82 10 104
2019 Non-supervisor 48 31 6 10 4 0 0 80 14 369
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 22 9 3 4 0 0 84 7 816
2019 Non-supervisor 58 21 10 4 5 2 0 80 9 2101
2018 Supervisor 57 22 11 5 4 1 0 79 10 680
2018 Non-supervisor 54 24 11 4 5 1 0 79 10 1963

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 47 10 16 5 2 1 68 21 816

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 45 15 10 5 1 0 69 15 808
2019 Non-supervisor 27 39 16 10 6 2 0 67 16 2097
2018 Supervisor 26 46 15 8 4 1 1 73 12 680
2018 Non-supervisor 21 42 18 10 6 2 0 65 16 1974

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 35 19 19 12 1 0 50 31 813
2019 Non-supervisor 20 32 20 15 11 2 0 53 27 2095
2018 Supervisor 15 37 18 20 9 1 1 52 29 682
2018 Non-supervisor 17 32 19 17 11 2 1 51 29 1983

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 26 21 14 21 0 0 44 35 816
2019 Non-supervisor 19 24 22 15 18 0 1 44 34 2094
2018 Supervisor 14 21 24 16 24 0 1 36 40 683
2018 Non-supervisor 18 22 23 16 20 0 1 41 36 1986

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 21 26 23 22 0 0 30 44 816
2019 Non-supervisor 22 28 25 14 11 0 0 50 25 2097
2018 Supervisor 7 19 28 21 25 0 1 26 46 682
2018 Non-supervisor 19 27 28 14 12 0 0 47 26 1987

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 29 28 15 12 0 0 44 28 812
2019 Non-supervisor 29 34 19 9 6 1 1 65 16 2081
2018 Supervisor 10 27 28 21 13 0 1 37 35 679
2018 Non-supervisor 25 33 23 10 6 1 1 59 17 1975

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 22 25 20 25 0 0 29 45 812
2019 Non-supervisor 23 24 21 14 16 1 1 48 30 2084
2018 Supervisor 7 16 26 25 25 0 1 23 51 681
2018 Non-supervisor 22 23 22 14 18 1 1 45 32 1974

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 28 22 10 11 0 1 56 22 816
2019 Non-supervisor 54 25 10 4 4 0 4 82 8 2088
2018 Supervisor 21 30 23 12 11 0 2 53 24 681
2018 Non-supervisor 48 26 11 4 4 0 6 79 9 1978

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 29 25 13 14 0 0 48 27 817
2019 Non-supervisor 33 30 18 10 8 0 1 64 18 2098
2018 Supervisor 15 26 27 15 16 0 1 42 32 683
2018 Non-supervisor 31 28 20 10 9 0 1 60 20 1983

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 37 26 11 6 0 0 57 17 811
2019 Non-supervisor 30 33 20 9 7 1 1 64 16 2084
2018 Supervisor 18 34 30 11 7 0 1 52 18 684
2018 Non-supervisor 25 34 22 11 7 1 1 60 18 1975

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 29 30 17 11 0 0 42 28 816
2019 Non-supervisor 23 33 22 12 8 1 1 57 20 2088
2018 Supervisor 11 26 31 19 12 0 1 37 31 682
2018 Non-supervisor 22 31 24 13 8 1 1 54 22 1973

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 30 23 15 9 0 0 52 25 811
2019 Non-supervisor 26 31 21 12 9 0 1 58 21 2087
2018 Supervisor 18 33 25 15 9 0 1 51 23 684
2018 Non-supervisor 24 31 22 11 10 1 1 56 22 1973

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 28 18 7 7 0 0 67 14 816
2019 Non-supervisor 41 26 14 9 9 1 1 68 18 2084

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 37 20 12 10 0 0 58 22 813
2019 Non-supervisor 33 33 19 10 5 0 0 66 15 2079
2018 Supervisor 18 29 25 18 9 0 1 48 27 682
2018 Non-supervisor 27 33 21 11 7 0 1 61 18 1966

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 26 16 6 8 1 1 70 14 811
2019 Non-supervisor 49 25 13 7 5 0 1 75 12 2074
2018 Supervisor 42 28 16 7 6 0 1 70 13 680
2018 Non-supervisor 50 24 13 6 4 0 1 76 11 1958

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 12 6 3 3 1 5 87 7 811
2019 Non-supervisor 67 14 6 3 3 1 6 87 6 2080
2018 Supervisor 67 18 6 2 3 1 4 88 5 679
2018 Non-supervisor 65 15 8 3 3 1 5 85 6 1960

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 18 10 7 7 1 1 77 14 803
2019 Non-supervisor 61 17 9 5 6 1 2 80 11 2089
2018 Supervisor 59 21 9 3 5 0 2 82 9 684
2018 Non-supervisor 61 16 9 5 5 1 3 80 10 1973

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 35 11 5 3 0 0 81 8 801
2019 Non-supervisor 51 27 11 5 4 0 1 80 9 2084
2018 Supervisor 45 33 15 3 2 0 1 79 5 685
2018 Non-supervisor 49 30 12 5 3 0 1 80 8 1975

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 22 10 6 6 0 0 77 13 800
2019 Non-supervisor 54 21 11 6 7 0 1 76 13 2081
2018 Supervisor 50 23 14 7 5 0 1 74 12 682
2018 Non-supervisor 53 21 12 7 6 1 1 75 13 1965

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 34 15 6 6 0 0 73 12 803
2019 Non-supervisor 58 7 2 1 0 0 32 95 1 2066
2018 Supervisor 38 33 19 7 3 0 1 71 10 680
2018 Non-supervisor 54 6 2 1 1 1 36 95 2 1962

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 28 12 4 3 0 1 80 8 804
2019 Non-supervisor 58 22 9 4 2 0 4 84 6 2084
2018 Supervisor 46 28 16 6 2 0 2 76 8 681
2018 Non-supervisor 55 23 10 4 2 1 5 83 6 1968

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 75 15 7 1 2 0 1 90 3 804
2019 Non-supervisor 60 19 9 4 4 1 3 82 8 2087
2018 Supervisor 72 15 7 3 3 0 2 88 5 682
2018 Non-supervisor 59 17 9 4 7 1 3 79 12 1975

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 25 9 2 1 0 1 87 3 801
2019 Non-supervisor 51 29 11 5 2 0 2 82 7 2080
2018 Supervisor 53 30 12 3 1 0 1 84 4 684
2018 Non-supervisor 48 28 14 5 2 0 2 78 7 1967

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 26 39 20 7 0 0 34 27 816
2019 Non-supervisor 18 34 32 11 5 0 0 52 16 2100
2018 Supervisor 7 22 41 21 8 0 1 29 29 685
2018 Non-supervisor 14 33 34 13 6 0 0 47 19 1988

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 27 36 15 3 0 0 18 46 811
2019 Non-supervisor 12 17 39 21 11 0 0 32 29 2078
2018 Supervisor 17 27 38 14 3 0 1 17 44 680
2018 Non-supervisor 10 20 39 22 9 0 0 31 30 1949
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 30 26 13 14 1 0 16 84 813
2019 Non-supervisor 19 29 23 14 13 2 1 20 80 2087
2018 Supervisor 21 27 23 12 16 1 0 21 79 684
2018 Non-supervisor 23 25 20 15 13 2 1 24 76 1986

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 63 37 670
2019 Non-supervisor 62 38 1620

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 664
2019 Non-supervisor 40 60 1601
2018 Supervisor 27 73 521
2018 Non-supervisor 33 67 1466

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 20 16 11 13 1 4 58 25 809
2019 Non-supervisor 33 19 16 11 12 2 7 57 25 2079
2018 Supervisor 35 19 15 12 12 1 7 59 26 681
2018 Non-supervisor 34 18 16 10 12 1 9 58 25 1980

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 19 19 22 24 1 6 30 50 662
2019 Non-supervisor 9 20 20 17 25 1 7 32 46 1606
2018 Supervisor 7 17 20 19 30 1 7 26 53 528
2018 Non-supervisor 9 22 18 19 26 2 4 33 48 1471

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 3 11 12 21 45 1 6 15 72 665
2019 Non-supervisor 5 15 16 19 39 1 6 21 61 1606
2018 Supervisor 2 6 15 19 51 1 6 9 74 528
2018 Non-supervisor 4 12 16 18 45 2 3 16 66 1470
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