2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	41	10	8	5	78	13	2591
2019	Term	38	41	12	5	3	79	8	173
2019	Student	42	38	10	7	2	80	10	81
2018	Indeterminate (permanent)	33	41	12	9	5	74	13	2352
2018	Term	31	46	13	7	3	77	10	214
2018	Student	33	40	15	8	4	73	12	52

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	36	13	12	9	66	21	2587
2019	Term	42	29	15	10	3	72	13	175
2019	Student	49	33	13	5	1	81	6	80
2018	Indeterminate (permanent)	25	38	13	14	10	63	24	2348
2018	Term	34	39	11	11	5	73	16	216
2018	Student	46	30	10	6	8	76	14	50

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	33	8	3	2	87	5	2568
2019	Term	55	30	10	4	1	85	5	174
2019	Student	50	31	15	3	1	81	4	80
2018	Indeterminate (permanent)	52	33	10	4	1	85	6	2343
2018	Term	48	39	8	4	1	87	5	212
2018	Student	47	33	14	4	2	80	6	51

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	39	10	6	3	0	81	9	2591
2019	Term	48	35	9	8	0	0	83	8	174
2019	Student	49	35	9	4	2	1	85	6	81
2018	Indeterminate (permanent)	38	39	12	7	3	0	78	11	2359
2018	Term	42	39	9	5	4	0	82	9	215
2018	Student	49	29	10	10	2	0	78	12	51

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	32	19	12	9	1	59	22	2590
2019	Term	46	26	20	5	2	0	73	7	174
2019	Student	59	21	11	6	2	0	80	9	81
2018	Indeterminate (permanent)	25	32	19	12	11	0	57	23	2351
2018	Term	39	33	19	5	4	1	72	9	216
2018	Student	53	24	14	4	4	2	78	8	51

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	34	17	13	8	0	62	21	2582
2019	Term	44	28	19	7	2	0	72	9	175
2019	Student	59	22	11	5	2	0	81	7	81
2018	Indeterminate (permanent)	25	34	19	13	9	0	59	22	2345
2018	Term	39	33	14	10	3	1	73	13	217
2018	Casual	49	37	11	3	0	0	86	3	41
2018	Student	50	24	14	6	4	2	76	10	50

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	24	19	14	12	3	0	54	27	2590
2019	Term	33	32	18	10	4	3	1	67	15	173
2019	Student	41	17	14	11	6	10	1	65	19	81
2018	Indeterminate (permanent)	26	24	20	14	13	3	0	51	28	2358
2018	Term	40	21	16	11	7	3	1	64	19	216
2018	Student	39	12	8	14	12	16	0	60	30	51

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	28	13	4	4	1	2	79	8	2591
2019	Term	43	24	23	3	0	3	5	72	3	175
2019	Student	46	25	12	7	1	1	7	77	9	81

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	28	12	7	6	1	1	75	14	2591
2019	Term	57	21	16	3	0	1	2	80	4	174
2019	Student	64	17	11	2	2	1	1	84	5	81
2018	Indeterminate (permanent)	43	29	12	9	6	1	0	74	15	2340
2018	Term	50	29	11	6	2	2	1	81	8	214
2018	Student	63	31	4	2	0	0	0	94	2	52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	30	10	10	7	0	0	73	17	2575
2019	Term	50	29	13	5	1	1	2	80	6	175
2019	Student	59	19	10	9	1	1	1	80	10	81
2018	Indeterminate (permanent)	40	30	11	10	8	1	0	70	18	2336
2018	Term	50	31	11	5	3	0	0	81	7	214
2018	Student	59	27	8	6	0	0	0	86	6	51

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	27	10	7	6	0	0	76	14	2591
2019	Term	58	26	10	4	2	0	1	84	5	175
2019	Student	63	19	10	6	1	0	1	83	8	81
2018	Indeterminate (permanent)	46	26	12	8	7	1	0	73	15	2340
2018	Term	57	27	6	5	5	0	0	85	10	214
2018	Student	76	14	6	4	0	0	0	90	4	51

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	33	17	11	8	4	0	63	20	2587
2019	Term	44	35	12	2	1	4	0	83	4	175
2019	Student	62	23	9	1	2	2	0	87	4	81
2018	Indeterminate (permanent)	24	32	18	12	10	5	1	58	23	2363
2018	Term	41	28	15	5	4	7	1	75	9	216
2018	Student	56	27	4	6	2	6	0	88	8	52

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	33	17	14	11	2	0	58	25	2584
2019	Term	46	33	13	5	1	2	0	81	6	174
2019	Student	59	22	11	2	4	1	0	83	6	81
2018	Indeterminate (permanent)	22	32	17	14	13	2	1	55	27	2366
2018	Term	39	28	17	5	6	5	0	70	12	216
2018	Student	61	20	8	6	2	4	0	84	8	51

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	30	20	16	12	4	0	50	30	2580
2019	Term	37	29	16	11	1	5	1	70	13	175
2019	Student	45	21	10	10	5	9	0	73	16	80
2018	Indeterminate (permanent)	14	29	21	17	14	4	1	45	33	2359
2018	Term	25	31	17	11	6	11	0	63	18	215
2018	Student	46	25	6	10	6	8	0	77	17	52

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	29	18	20	14	2	46	35	2583
2019	Term	31	32	16	14	5	2	64	19	175
2019	Student	42	27	10	10	5	6	74	16	81
2018	Indeterminate (permanent)	14	29	17	20	18	2	44	38	2365
2018	Term	21	36	16	10	11	6	60	22	215
2018	Student	37	31	12	12	6	4	70	18	52

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	36	14	13	9	0	0	63	23	2589
2019	Term	39	33	16	8	3	0	0	73	12	174
2019	Student	56	30	8	3	4	0	0	86	6	80
2018	Indeterminate (permanent)	24	33	16	14	12	1	0	57	27	2362
2018	Term	34	36	14	10	5	0	0	71	15	215
2018	Student	46	31	13	6	2	0	2	78	8	52

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	41	11	12	7	70	19	2579
2019	Term	31	37	15	13	3	69	16	175
2019	Student	35	36	19	5	5	71	10	80
2018	Indeterminate (permanent)	25	43	12	12	8	68	20	2356
2018	Term	31	41	13	9	6	72	15	216
2018	Student	25	50	13	8	4	75	12	52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	30	12	8	7	0	0	72	15	2586
2019	Term	49	27	16	4	2	1	1	78	6	175
2019	Student	60	20	9	6	4	0	1	81	10	81
2018	Indeterminate (permanent)	36	33	12	10	7	1	0	70	18	2346
2018	Term	40	37	9	11	2	0	1	78	13	214
2018	Student	62	25	8	4	2	0	0	87	6	52

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	39	13	16	8	0	0	63	24	2581
2019	Term	26	39	12	19	3	0	0	65	22	173
2019	Student	26	41	11	15	6	0	0	68	21	80
2018	Indeterminate (permanent)	20	43	11	17	9	0	1	64	25	2364
2018	Term	22	39	11	18	9	0	1	61	27	215
2018	Student	38	44	6	10	0	2	0	84	10	52

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	32	18	15	12	2	0	54	28	2588
2019	Term	36	31	14	11	3	4	1	71	15	175
2019	Student	48	27	7	7	4	6	0	80	12	81
2018	Indeterminate (permanent)	17	31	18	17	14	3	0	50	32	2357
2018	Term	32	27	19	6	9	7	0	63	16	217
2018	Student	33	39	14	8	2	4	0	76	10	51

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	27	16	15	19	3	1	48	36	2590
2019	Term	25	33	16	13	7	3	3	62	21	174
2019	Student	38	21	16	7	2	6	9	70	12	81
2018	Indeterminate (permanent)	17	24	16	17	21	3	1	43	40	2362
2018	Term	23	25	20	13	13	5	2	51	28	216
2018	Student	36	28	12	8	4	6	6	73	14	50

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	26	13	6	4	1	3	76	10	2586
2019	Term	57	25	10	3	2	0	3	85	5	175
2019	Student	47	19	17	5	1	0	11	74	7	81

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	9	7	4	6	3	17	78	13	2587
2019	Term	58	18	7	4	2	1	10	85	7	173
2019	Student	54	9	6	4	2	2	22	84	8	81

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	25	17	8	5	1	2	69	13	2582
2019	Term	46	25	19	4	2	1	3	74	6	173
2019	Student	53	21	10	1	2	1	11	85	4	81

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	22	17	10	7	3	3	64	18	2571
2019	Term	45	22	19	6	3	3	3	70	9	173
2019	Student	49	25	7	4	2	1	11	85	7	81

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	21	17	11	12	3	4	58	24	2583
2019	Term	37	21	16	13	6	3	3	63	20	173
2019	Student	51	16	12	5	2	1	12	77	9	81

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	17	9	3	4	3	4	83	7	2585
2019	Term	67	18	8	1	1	2	2	89	2	174
2019	Student	58	15	6	5	2	4	10	84	9	81

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	13	8	3	5	4	3	83	9	2586
2019	Term	67	9	10	7	1	3	3	81	9	174
2019	Student	77	6	4	4	1	0	9	91	5	81

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	71	8	5	2	2	3	9	90	4	2582
2019	Term	82	8	1	1	1	2	5	97	2	173
2019	Student	67	14	4	1	2	0	12	92	4	81

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	37	13	11	7	0	68	18	2571
2019	Term	31	36	16	12	5	0	67	17	174
2019	Student	41	31	13	9	4	3	74	13	80
2018	Indeterminate (permanent)	27	40	13	12	9	0	67	21	2349
2018	Term	32	41	13	10	4	0	73	14	215
2018	Student	33	37	8	14	6	2	72	20	51

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	35	14	9	6	71	16	2583
2019	Term	44	31	11	11	3	75	15	174
2019	Student	44	36	16	1	3	80	4	80
2018	Indeterminate (permanent)	31	35	16	11	7	66	18	2352
2018	Term	35	35	14	11	4	70	15	215
2018	Student	51	25	12	10	2	76	12	51

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	38	14	12	6	0	67	19	2537
2019	Term	40	40	11	8	0	0	81	8	174
2019	Student	46	38	13	0	4	0	84	4	80
2018	Indeterminate (permanent)	26	37	15	13	9	0	63	22	2349
2018	Term	33	36	14	15	2	0	69	17	215
2018	Student	43	31	14	8	2	2	76	10	51

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	41	19	11	6	3	0	62	18	2590
2019	Term	24	47	18	6	2	2	0	73	8	174
2019	Student	30	46	11	6	3	3	1	79	9	80
2018	Indeterminate (permanent)	18	36	22	13	8	3	0	56	22	2366
2018	Term	24	39	19	11	3	4	0	65	14	216
2018	Student	33	29	24	8	2	4	0	65	10	51

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	34	10	11	7	0	0	72	18	2586
2019	Term	53	21	13	9	4	0	0	74	13	175
2019	Student	55	26	10	6	1	1	0	82	8	80
2018	Indeterminate (permanent)	36	34	11	12	7	0	0	70	18	2364
2018	Term	37	42	12	5	2	0	1	80	7	215
2018	Student	56	33	4	2	4	0	2	90	6	52

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	31	20	11	8	0	1	60	19	2573
2019	Term	48	33	10	5	2	2	0	83	7	175
2019	Student	60	27	7	1	2	1	0	89	4	81
2018	Indeterminate (permanent)	29	31	21	11	8	0	1	61	19	2362
2018	Term	43	35	11	7	3	0	2	80	9	216
2018	Student	69	29	2	0	0	0	0	98	0	52

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	21	9	6	7	2	3	77	14	2582
2019	Term	58	16	11	6	4	5	1	78	11	175
2019	Student	70	14	4	4	1	1	6	91	5	81

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	31	34	34	2600
2019	Term	28	27	45	175
2019	Student	48	17	35	81
2018	Indeterminate (permanent)	32	30	38	2364
2018	Term	31	27	42	217
2018	Student	62	15	23	52

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	16	28	42	7	0	7	870
2019	Term	2	32	15	9	36	6	54
2019	Student	0	5	3	0	85	8	39
2018	Indeterminate (permanent)	17	27	39	8	0	9	790
2018	Term	1	24	18	12	37	8	73
2018	Student	0	6	3	6	84	0	32

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	39	11	6	4	0	79	9	2576
2019	Term	51	33	10	4	1	0	84	5	173
2019	Student	48	34	5	10	3	1	82	13	80
2018	Indeterminate (permanent)	41	40	10	5	3	1	82	8	2358
2018	Term	47	39	5	4	2	2	88	7	216
2018	Student	45	39	6	8	2	0	84	10	51

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	42	18	12	6	1	63	19	2591
2019	Term	37	38	13	11	1	0	75	12	175
2019	Student	40	41	9	5	4	2	82	9	81
2018	Indeterminate (permanent)	19	41	18	14	7	1	61	21	2348
2018	Term	29	42	15	10	3	2	72	13	215
2018	Student	35	39	10	14	2	0	75	16	51

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	27	37	15	5	1	1	21	41	2581
2019	Term	9	18	36	23	9	2	2	33	28	175
2019	Student	6	5	41	23	23	1	0	48	11	81
2018	Indeterminate (permanent)	14	27	38	14	6	1	1	20	42	2365
2018	Term	7	21	38	19	11	2	2	31	29	214
2018	Student	8	19	23	23	25	0	2	49	27	52

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	25	30	17	8	2	1	26	43	2576
2019	Term	11	24	25	22	13	4	2	37	37	175
2019	Student	7	12	22	27	26	5	0	56	21	81
2018	Indeterminate (permanent)	17	26	29	18	8	1	1	26	45	2360
2018	Term	9	20	25	23	18	2	3	44	30	214
2018	Student	4	17	19	27	31	0	2	59	22	52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	26	30	16	6	1	1	22	47	2574
2019	Term	13	24	25	24	9	3	3	35	39	174
2019	Student	8	21	28	21	19	1	3	42	30	80
2018	Indeterminate (permanent)	22	28	27	15	6	1	1	21	51	2356
2018	Term	17	17	26	21	13	3	3	36	36	213
2018	Student	19	19	23	17	13	2	6	33	42	52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	17	37	24	11	1	1	35	27	2572
2019	Term	4	6	20	41	25	1	2	68	10	174
2019	Student	1	6	19	39	34	0	1	73	8	80
2018	Indeterminate (permanent)	11	19	35	23	10	1	2	34	31	2354
2018	Term	5	8	25	37	20	6	1	60	13	213
2018	Student	4	12	19	25	38	0	2	65	16	52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	23	30	16	9	1	1	26	44	2585
2019	Term	8	11	29	20	25	4	3	48	21	175
2019	Student	8	6	14	33	33	4	4	70	15	80
2018	Indeterminate (permanent)	22	25	27	16	8	1	1	24	48	2358
2018	Term	11	17	24	23	18	4	3	44	30	213
2018	Student	6	8	10	40	35	0	2	76	14	52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	24	29	15	11	2	1	26	44	2574
2019	Term	13	19	22	19	17	8	4	40	35	175
2019	Student	9	10	22	25	23	9	2	54	21	81
2018	Indeterminate (permanent)	20	25	27	16	8	2	2	25	47	2358
2018	Term	11	20	29	17	15	4	4	35	33	212
2018	Casual	3	18	18	24	20	11	7	53	24	42
2018	Student	8	14	18	22	33	2	4	58	23	51

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	25	32	14	6	2	1	21	46	2574
2019	Term	10	14	31	23	16	5	1	42	25	174
2019	Student	11	11	27	20	22	6	2	46	24	81
2018	Indeterminate (permanent)	22	27	30	14	5	2	1	19	50	2366
2018	Term	13	16	28	24	13	3	1	39	31	213
2018	Student	15	10	35	15	19	0	6	37	27	52

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	25	31	18	8	1	1	27	41	2583
2019	Term	8	20	31	20	19	1	0	39	29	175
2019	Student	11	17	28	22	19	1	1	42	29	81

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	25	21	25	17	1	36	42	2583
2019	Term	23	34	17	18	5	3	59	24	175
2019	Student	26	33	18	14	6	4	61	21	80

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	29	9	12	9	1	70	21	2588
2019	Term	50	23	14	9	3	0	74	12	175
2019	Student	54	25	8	8	5	1	80	13	80
2018	Indeterminate (permanent)	37	30	10	11	10	1	68	21	2347
2018	Term	43	30	11	9	6	1	73	15	216
2018	Student	61	24	4	10	2	0	84	12	51

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	33	8	11	6	75	17	2584
2019	Term	53	27	6	9	5	80	14	175
2019	Student	63	26	4	5	3	89	8	80
2018	Indeterminate (permanent)	38	38	10	9	5	76	14	2348
2018	Term	47	33	7	9	4	80	13	216
2018	Student	57	31	6	4	2	88	6	51

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	35	12	7	4	1	0	77	11	2584
2019	Term	44	32	14	7	1	1	1	78	8	174
2019	Student	55	26	8	4	5	0	3	83	9	80
2018	Indeterminate (permanent)	35	40	13	7	4	1	0	76	11	2351
2018	Term	41	32	18	6	2	0	1	73	9	214
2018	Student	59	33	4	2	2	0	0	92	4	51

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	40	14	10	5	1	0	70	15	2578
2019	Term	44	34	13	6	2	0	0	79	8	174
2019	Student	58	25	9	6	0	1	1	85	6	81
2018	Indeterminate (permanent)	32	41	14	8	5	1	0	74	12	2354
2018	Term	46	38	9	4	2	0	0	84	6	215
2018	Student	53	35	4	4	2	2	0	90	6	51

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	37	14	6	4	2	0	76	11	2583
2019	Term	46	33	13	5	0	2	0	81	5	174
2019	Student	53	36	6	5	0	0	0	89	5	81
2018	Indeterminate (permanent)	35	38	15	6	4	2	1	75	11	2355
2018	Term	42	37	12	4	2	3	0	82	7	217
2018	Student	43	37	4	6	4	6	0	85	10	51

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	37	12	7	5	0	76	11	2586
2019	Term	56	31	9	2	1	0	88	3	175
2019	Student	68	23	6	2	0	0	91	2	81
2018	Indeterminate (permanent)	37	39	13	7	4	0	76	11	2355
2018	Term	51	37	6	2	2	1	89	5	217
2018	Student	61	33	4	0	0	2	96	0	51

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	30	16	12	11	3	2	59	24	2589
2019	Term	35	20	23	8	4	6	5	62	13	175
2019	Student	40	23	14	4	4	9	8	75	9	80
2018	Indeterminate (permanent)	20	30	20	14	11	4	2	53	26	2353
2018	Term	23	34	19	8	8	6	3	62	17	217
2018	Student	31	31	14	2	6	10	6	74	9	51

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	33	15	13	9	3	1	62	23	2588
2019	Term	34	31	14	15	2	3	0	68	18	174
2019	Student	35	30	16	7	2	7	2	71	11	81
2018	Indeterminate (permanent)	25	37	14	13	8	2	1	64	22	2358
2018	Term	31	33	13	12	9	2	0	66	21	216
2018	Student	39	31	12	6	6	4	2	75	13	51

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	35	22	10	8	2	0	59	19	2586
2019	Term	42	28	24	5	1	1	0	70	6	174
2019	Student	48	26	15	4	4	2	1	77	8	81
2018	Indeterminate (permanent)	21	39	21	11	7	1	0	61	18	2353
2018	Term	33	36	16	10	3	2	0	70	13	214
2018	Student	48	30	12	8	2	0	0	78	10	50

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	21	19	15	19	9	2	41	38	2588
2019	Term	24	18	25	9	6	14	3	51	18	175
2019	Student	36	16	16	6	2	15	9	68	11	81
2018	Indeterminate (permanent)	15	23	19	17	18	8	2	41	38	2358
2018	Term	20	23	26	7	10	14	2	50	20	215
2018	Student	31	16	10	14	6	16	8	62	26	51

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	47	5	13	5	77	18	2594
2019	Term	39	45	4	8	4	84	12	175
2019	Student	56	35	6	2	1	90	4	81

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	36	7	12	7	74	19	2591
2019	Term	51	33	6	6	4	84	10	173
2019	Student	61	25	5	4	5	86	9	80

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	37	11	9	5	75	14	2578
2019	Term	47	30	7	14	2	77	16	174
2019	Student	53	35	8	5	0	88	5	80

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	69	16	5	4	2	2	87	7	2592
2019	Term	72	19	5	1	1	1	92	3	175
2019	Student	77	6	7	4	5	1	84	9	81

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	73	11	7	2	2	5	88	5	2583
2019	Term	74	13	8	1	1	3	90	2	175
2019	Student	75	9	9	1	4	3	86	5	80

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	78	9	5	1	2	0	5	92	3	2579
2019	Term	80	8	4	0	1	1	6	94	1	172
2019	Student	84	4	7	1	1	0	2	90	3	81

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	13	10	9	11	18	9	59	28	2598
2019	Term	34	12	10	10	7	21	5	62	24	174
2019	Student	25	14	15	7	14	21	5	52	28	81

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	46	9	6	2	0	1	83	9	2579
2019	Term	23	43	12	14	5	1	1	67	20	173
2019	Student	22	38	5	3	9	5	19	78	15	79

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	30	10	4	2	4	1	83	6	2575
2019	Term	52	24	12	1	0	10	1	85	1	173
2019	Student	50	15	5	3	0	11	16	90	3	80

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	2593
2019	Term	13	87	175
2019	Student	6	94	80
2018	Indeterminate (permanent)	22	78	2364
2018	Term	18	82	217

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	582
2019	Term	59	41	24
2018	Indeterminate (permanent)	46	54	503
2018	Term	61	39	39

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	57	43	582
2019	Term	64	36	24
2018	Indeterminate (permanent)	60	40	503
2018	Term	59	41	39

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	582
2019	Term	0	100	24
2018	Indeterminate (permanent)	9	91	503

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	582
2019	Term	0	100	24
2018	Indeterminate (permanent)	4	96	503
2018	Term	0	100	39

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	582
2019	Term	0	100	24
2018	Indeterminate (permanent)	10	90	503

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	582
2018	Indeterminate (permanent)	15	85	503

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	582
2019	Term	0	100	24
2018	Indeterminate (permanent)	7	93	503

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	43	57	575
2019	Term	35	65	24
2018	Indeterminate (permanent)	44	56	504
2018	Term	49	51	39

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	43	57	575
2019	Term	44	56	24
2018	Indeterminate (permanent)	40	60	504
2018	Term	43	57	39

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	51	49	575
2019	Term	39	61	24
2018	Indeterminate (permanent)	49	51	504
2018	Term	52	48	39

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	38	62	575
2019	Term	59	41	24
2018	Indeterminate (permanent)	39	61	504
2018	Term	41	59	39

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	575
2019	Term	39	61	24
2018	Indeterminate (permanent)	38	62	504
2018	Term	39	61	39

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	55	45	575
2019	Term	27	73	24
2018	Indeterminate (permanent)	52	48	504
2018	Term	47	53	39

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	575
2019	Term	26	74	24
2018	Indeterminate (permanent)	36	64	504
2018	Term	21	79	39

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	1	99	575
2019	Term	0	100	24
2018	Indeterminate (permanent)	2	98	504

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	575
2019	Term	0	100	24
2018	Indeterminate (permanent)	5	95	504

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	575
2018	Indeterminate (permanent)	10	90	504

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	49	51	575
2019	Term	35	65	24
2018	Indeterminate (permanent)	47	53	504
2018	Term	53	47	39

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	27	73	575
2019	Term	25	75	24
2018	Indeterminate (permanent)	27	73	504
2018	Term	20	80	39

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	575
2018	Indeterminate (permanent)	15	85	504
2018	Term	13	87	39

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	60	40	573
2019	Term	49	51	24
2018	Indeterminate (permanent)	53	47	503
2018	Term	54	46	39

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	573
2019	Term	32	68	24
2018	Indeterminate (permanent)	29	71	503
2018	Term	14	86	39

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	573
2018	Indeterminate (permanent)	7	93	503

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	25	75	573
2018	Indeterminate (permanent)	18	82	503

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	573
2018	Indeterminate (permanent)	9	91	503

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	573
2019	Term	0	100	24
2018	Indeterminate (permanent)	5	95	503
2018	Term	0	100	39

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	573
2019	Term	19	81	24
2018	Indeterminate (permanent)	14	86	503
2018	Term	18	82	39

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	573
2018	Indeterminate (permanent)	9	91	503
2018	Term	11	89	39

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	573
2019	Term	29	71	24
2018	Indeterminate (permanent)	26	74	503
2018	Term	31	69	39

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	529
2018	Indeterminate (permanent)	9	91	482

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	529
2019	Term	36	64	24
2018	Indeterminate (permanent)	15	85	482
2018	Term	39	61	39

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	529
2018	Indeterminate (permanent)	5	95	482
2018	Term	14	86	39

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	529
2018	Indeterminate (permanent)	8	92	482

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	529
2018	Indeterminate (permanent)	12	88	482

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	529
2018	Indeterminate (permanent)	11	89	482

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	529
2018	Indeterminate (permanent)	9	91	482

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	529
2019	Term	21	79	24
2018	Indeterminate (permanent)	12	88	482
2018	Term	23	77	39

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	529
2018	Indeterminate (permanent)	11	89	482
2018	Term	12	88	39

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	529
2019	Term	31	69	24
2018	Indeterminate (permanent)	31	69	482
2018	Term	32	68	39

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	529
2019	Term	0	100	24
2018	Indeterminate (permanent)	8	92	482

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	529
2019	Term	33	67	24
2018	Indeterminate (permanent)	47	53	482
2018	Term	44	56	39

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	1	99	529
2019	Term	0	100	24
2018	Indeterminate (permanent)	2	98	482

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	62	38	529
2019	Term	50	50	24
2018	Indeterminate (permanent)	63	37	482
2018	Term	50	50	39

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	529
2019	Term	0	100	24
2018	Indeterminate (permanent)	4	96	482

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	529
2018	Indeterminate (permanent)	12	88	482
2018	Term	25	75	39

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	29	71	2580
2019	Term	14	86	174
2019	Student	7	93	81

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	16	21	11	14	21	5	39	33	2589
2019	Term	22	17	20	6	3	23	10	58	12	175
2019	Student	28	13	8	3	3	35	13	76	10	80
2018	Indeterminate (permanent)	11	18	26	11	11	18	5	37	29	2362
2018	Term	16	21	18	8	6	23	8	54	20	217
2018	Student	24	10	10	12	4	27	14	57	27	51

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	28	19	10	10	8	1	57	22	2593
2019	Term	35	27	19	6	1	10	3	70	8	175
2019	Student	46	21	11	7	1	10	4	77	10	81
2018	Indeterminate (permanent)	21	31	22	10	8	7	1	57	19	2359
2018	Term	31	25	18	7	6	11	1	64	15	216
2018	Student	37	24	14	14	4	6	2	66	19	51

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	2586
2019	Term	10	90	175
2019	Student	6	94	80
2018	Indeterminate (permanent)	12	88	2370
2018	Term	10	90	216
2018	Casual	10	90	42

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	339
2019	Term	49	51	18
2018	Indeterminate (permanent)	35	65	294
2018	Term	41	59	21

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	69	31	339
2019	Term	75	25	18
2018	Indeterminate (permanent)	67	33	294
2018	Term	80	20	21

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	339
2018	Indeterminate (permanent)	5	95	294

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	18

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	339
2018	Indeterminate (permanent)	6	94	294
2018	Term	0	100	21

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	339
2018	Indeterminate (permanent)	17	83	294

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	339
2018	Indeterminate (permanent)	12	88	294
2018	Term	0	100	21

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	51	49	335
2019	Term	48	52	17
2018	Indeterminate (permanent)	46	54	293
2018	Term	49	51	21

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	335
2018	Indeterminate (permanent)	25	75	293
2018	Term	40	60	21

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	335
2018	Indeterminate (permanent)	19	81	293

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	335
2018	Indeterminate (permanent)	4	96	293

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	335
2018	Indeterminate (permanent)	18	82	293
2018	Term	25	75	21

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	335
2018	Indeterminate (permanent)	20	80	293
2018	Term	25	75	21

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	335
2018	Indeterminate (permanent)	2	98	293

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	21

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	335
2018	Indeterminate (permanent)	5	95	293

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	335
2018	Indeterminate (permanent)	8	92	293

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Term	100	17
2018	Indeterminate (permanent)	100	293
2018	Term	100	21

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	335
2018	Indeterminate (permanent)	12	88	293

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Indeterminate (permanent)	100	335
2019	Term	100	17
2018	Term	100	21

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	335
2018	Indeterminate (permanent)	13	87	293

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	330
2018	Indeterminate (permanent)	25	75	295
2018	Term	28	72	21

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	330
2018	Indeterminate (permanent)	9	91	295

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	330
2019	Term	0	100	17
2018	Indeterminate (permanent)	4	96	295

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	330
2019	Term	0	100	17
2018	Indeterminate (permanent)	12	88	295

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	330
2019	Term	0	100	17
2018	Indeterminate (permanent)	3	97	295
2018	Term	0	100	21

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	330
2019	Term	0	100	17
2018	Indeterminate (permanent)	2	98	295
2018	Term	0	100	21

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	330
2018	Indeterminate (permanent)	9	91	295

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	330
2018	Indeterminate (permanent)	8	92	294

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	49	51	330
2019	Term	61	39	17
2018	Indeterminate (permanent)	55	45	295
2018	Term	68	32	21

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	301
2018	Indeterminate (permanent)	4	96	289

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	301
2018	Indeterminate (permanent)	13	87	289

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	1	99	301
2019	Term	0	100	14
2018	Indeterminate (permanent)	4	96	289
2018	Term	0	100	21

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	301
2019	Term	0	100	14
2018	Indeterminate (permanent)	2	98	289

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	301
2019	Term	0	100	14
2018	Indeterminate (permanent)	3	97	289

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	301
2019	Term	0	100	14
2018	Indeterminate (permanent)	3	97	289
2018	Term	0	100	21

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	301
2018	Indeterminate (permanent)	6	94	289

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	301
2018	Indeterminate (permanent)	8	92	289
2018	Term	38	62	21

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	301
2019	Term	0	100	14
2018	Indeterminate (permanent)	11	89	289

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	301
2018	Indeterminate (permanent)	20	80	289
2018	Term	33	67	21

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	301
2018	Indeterminate (permanent)	5	95	289
2018	Term	24	76	21

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	38	62	301
2019	Term	47	53	14
2018	Indeterminate (permanent)	39	61	289
2018	Term	38	62	21

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	14
2018	Term	0	100	21

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	66	34	301
2019	Term	67	33	14
2018	Indeterminate (permanent)	61	39	289
2018	Term	53	47	21

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	301
2019	Term	0	100	14
2018	Indeterminate (permanent)	2	98	289

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	301
2018	Indeterminate (permanent)	15	85	288
2018	Term	33	67	20

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	2586
2019	Term	10	90	174
2019	Student	7	93	81

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	15	26	6	9	26	5	42	21	2585
2019	Term	24	16	21	6	1	22	10	59	10	175
2019	Student	25	10	10	0	2	43	10	74	5	81
2018	Indeterminate (permanent)	13	18	30	6	6	22	4	41	17	2357
2018	Term	21	18	20	5	2	29	5	59	10	215
2018	Student	23	12	17	6	2	33	8	58	13	52

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	27	21	7	7	10	2	60	16	2582
2019	Term	38	26	16	6	1	10	3	73	8	175
2019	Student	47	21	9	2	1	19	1	85	5	81
2018	Indeterminate (permanent)	22	30	25	7	6	8	1	57	15	2359
2018	Term	36	28	19	4	3	9	1	71	8	216
2018	Student	38	25	12	6	4	13	2	75	11	52

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	2591
2019	Term	16	84	175
2019	Student	9	91	80

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	81	19	545
2019	Term	87	13	30

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	30	6	10	3	1	0	80	14	436
2019	Term	45	40	12	3	0	0	0	85	3	26

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	22	10	4	5	1	0	80	9	2593
2019	Term	62	22	11	1	1	2	0	86	2	174
2019	Student	69	25	4	1	0	0	1	95	1	81
2018	Indeterminate (permanent)	53	24	11	5	6	1	0	78	11	2340
2018	Term	61	25	8	3	3	0	0	87	5	214
2018	Student	81	10	6	2	0	2	0	92	2	52

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	46	10	16	5	2	1	68	22	802

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	41	16	10	6	1	0	67	16	2582
2019	Term	34	35	14	9	3	4	0	73	13	174
2019	Student	28	36	14	10	9	4	0	67	19	81
2018	Indeterminate (permanent)	21	44	18	10	5	2	1	67	15	2353
2018	Term	27	40	17	9	5	2	0	69	14	215
2018	Student	27	40	13	10	10	0	0	67	19	52

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	33	20	17	12	1	0	50	30	2586
2019	Term	33	33	20	8	4	1	0	67	12	174
2019	Student	31	29	25	9	5	1	0	61	14	80
2018	Indeterminate (permanent)	15	34	20	18	11	1	1	49	30	2364
2018	Term	28	31	18	13	7	3	0	61	21	215
2018	Student	29	37	12	8	12	4	0	68	20	52

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	25	22	15	20	0	1	43	35	2586
2019	Term	19	24	20	19	16	0	0	44	36	175
2019	Student	22	25	28	9	16	0	0	47	25	81
2018	Indeterminate (permanent)	17	22	23	16	21	0	1	39	37	2363
2018	Term	18	22	25	16	18	1	0	41	34	217
2018	Student	31	16	18	14	22	0	0	47	35	51

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	25	26	17	15	42	32	2590
2019	Term	30	35	19	10	5	65	15	175
2019	Student	40	35	18	3	5	75	8	80
2018	Indeterminate (permanent)	14	24	28	16	16	39	33	2363
2018	Term	26	28	26	11	8	54	19	217
2018	Student	33	27	31	6	2	61	8	51

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	33	23	12	8	0	1	56	20	2571
2019	Term	49	30	13	4	3	0	1	80	8	173
2019	Student	63	23	7	1	5	0	0	86	6	81
2018	Indeterminate (permanent)	18	32	25	13	9	1	1	51	23	2351
2018	Term	37	31	17	11	4	2	0	68	15	215
2018	Student	51	31	12	4	2	0	0	82	6	51

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	24	23	16	20	0	1	41	36	2572
2019	Term	31	23	22	13	10	0	2	55	23	175
2019	Student	38	20	20	15	6	1	0	59	21	81
2018	Indeterminate (permanent)	16	21	24	17	21	0	1	37	38	2350
2018	Term	31	19	18	13	15	3	1	52	29	217
2018	Student	33	31	20	8	6	0	2	66	14	51

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	27	14	6	6	3	73	13	2581
2019	Term	71	15	5	2	3	4	90	5	174
2019	Student	70	20	5	2	1	1	91	4	81
2018	Indeterminate (permanent)	40	28	15	6	6	5	71	13	2357
2018	Term	57	23	9	4	3	3	83	8	215
2018	Student	69	22	6	0	0	4	94	0	51

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	30	20	11	10	0	0	58	22	2592
2019	Term	40	32	10	11	4	0	2	74	16	174
2019	Student	48	21	19	7	5	0	0	69	12	81
2018	Indeterminate (permanent)	25	28	23	11	12	0	1	54	23	2360
2018	Term	36	31	15	11	6	2	0	68	17	217
2018	Student	51	18	14	10	8	0	0	69	18	51

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	35	22	10	7	0	1	61	17	2573
2019	Term	37	36	18	3	3	0	2	75	6	173
2019	Student	42	31	15	6	4	1	1	75	10	81
2018	Indeterminate (permanent)	21	34	25	11	7	1	1	56	19	2358
2018	Term	31	31	17	9	7	3	2	66	17	215
2018	Student	56	29	10	4	0	0	2	86	4	52

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	31	26	14	10	0	0	51	24	2583
2019	Term	29	41	17	7	4	2	0	71	11	172
2019	Student	41	31	16	9	2	0	1	73	11	81
2018	Indeterminate (permanent)	16	30	27	15	10	1	1	47	25	2354
2018	Term	33	29	20	10	5	1	2	63	16	215
2018	Student	40	27	21	4	6	0	2	69	10	52

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	31	21	13	10	0	1	56	23	2576
2019	Term	32	31	20	9	7	0	0	64	16	173
2019	Student	32	23	27	7	10	0	0	56	17	81
2018	Indeterminate (permanent)	21	32	24	13	10	0	1	54	23	2357
2018	Term	30	26	21	10	9	3	1	58	20	215
2018	Student	39	31	16	6	8	0	0	71	14	51

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	28	16	9	9	1	0	67	18	2579
2019	Term	54	21	15	6	2	0	1	77	8	172
2019	Student	59	19	11	9	1	0	1	79	10	81

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	34	20	11	7	1	0	62	18	2572
2019	Term	42	34	16	7	2	0	0	76	8	171
2019	Student	43	33	15	6	2	0	0	77	9	81
2018	Indeterminate (permanent)	24	32	22	14	7	0	1	56	21	2348
2018	Term	33	33	18	10	5	1	0	67	16	214
2018	Student	40	35	17	4	4	0	0	75	8	52

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	26	14	7	6	0	1	73	13	2563
2019	Term	62	22	10	2	3	1	0	86	5	173
2019	Student	68	19	7	1	4	0	1	88	5	81
2018	Indeterminate (permanent)	46	26	14	7	5	0	1	73	12	2339
2018	Term	59	20	12	6	3	1	1	79	9	212
2018	Student	67	15	10	4	4	0	0	83	8	52

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	14	6	3	3	1	6	87	7	2570
2019	Term	82	9	3	2	0	0	3	94	2	173
2019	Student	81	8	8	1	1	0	1	90	3	80
2018	Indeterminate (permanent)	64	17	8	3	3	1	5	85	7	2341
2018	Term	72	10	7	2	2	4	3	88	4	212
2018	Student	77	17	4	0	0	0	2	96	0	52

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	18	9	6	7	1	2	77	13	2571
2019	Term	76	12	5	3	2	0	2	90	5	174
2019	Student	81	13	5	0	0	0	1	95	0	80
2018	Indeterminate (permanent)	59	18	9	5	6	1	3	79	11	2355
2018	Term	70	11	8	3	4	1	2	84	7	216
2018	Student	75	12	10	2	0	0	2	88	2	52

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	30	12	5	4	0	1	79	9	2561
2019	Term	57	26	7	6	3	0	1	84	9	175
2019	Student	65	20	9	1	4	0	1	86	5	81
2018	Indeterminate (permanent)	47	31	13	5	3	0	1	79	8	2357
2018	Term	55	28	11	3	1	1	1	84	5	218
2018	Student	63	27	6	4	0	0	0	90	4	52

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	22	11	6	7	0	1	75	14	2559
2019	Term	65	23	6	2	3	0	1	89	5	174
2019	Student	73	10	12	4	0	0	1	84	4	81
2018	Indeterminate (permanent)	49	22	13	8	6	1	1	73	14	2347
2018	Term	65	17	7	4	5	1	1	84	9	216
2018	Student	73	15	4	8	0	0	0	88	8	52

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	16	6	2	2	0	23	87	6	2550
2019	Term	70	4	2	0	0	0	23	96	1	172
2019	Student	71	1	1	0	0	1	25	98	0	80
2018	Indeterminate (permanent)	48	13	7	2	2	0	27	85	5	2338
2018	Term	61	5	1	1	0	3	29	97	1	217
2018	Student	63	2	0	0	0	0	35	100	0	52

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	25	10	4	3	0	3	83	7	2565
2019	Term	67	16	11	3	0	0	2	86	3	174
2019	Student	74	15	6	3	1	0	1	90	4	80
2018	Indeterminate (permanent)	51	25	12	5	2	1	5	80	7	2347
2018	Term	58	21	10	3	1	3	4	85	4	216
2018	Student	81	13	0	0	0	0	6	100	0	52

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	18	7	2	2	1	2	88	5	2567
2019	Term	24	20	26	13	16	1	1	44	29	175
2019	Student	53	12	14	10	7	0	4	68	18	81
2018	Indeterminate (permanent)	66	16	7	3	4	1	3	86	7	2353
2018	Term	23	18	21	15	23	0	0	41	38	218
2018	Student	67	12	13	2	6	0	0	79	8	52

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	28	11	4	2	0	2	83	6	2558
2019	Term	56	27	10	3	1	0	3	86	4	174
2019	Student	54	22	12	6	4	0	1	78	10	81
2018	Indeterminate (permanent)	49	29	14	4	2	0	2	80	7	2349
2018	Term	48	29	15	4	1	1	1	79	6	218
2018	Student	59	22	16	2	2	0	0	80	4	51

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	32	34	14	6	0	45	21	2592
2019	Term	24	33	33	7	2	0	58	9	175
2019	Student	33	37	23	2	4	0	70	6	81
2018	Indeterminate (permanent)	10	29	37	16	7	1	40	23	2369
2018	Term	20	37	31	9	3	0	57	12	218
2018	Student	25	52	17	6	0	0	77	6	52

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	21	39	18	8	0	0	26	35	2567
2019	Term	10	15	30	24	20	1	1	44	26	173
2019	Student	10	15	32	23	20	0	0	43	25	81
2018	Indeterminate (permanent)	13	22	39	19	6	0	1	25	35	2336
2018	Term	6	15	40	25	14	0	0	39	21	210
2018	Student	6	8	36	32	18	0	0	50	14	50

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	29	24	14	13	1	0	18	82	2576
2019	Term	22	29	21	15	9	4	0	23	77	175
2019	Student	22	26	22	12	14	0	4	23	77	81
2018	Indeterminate (permanent)	22	26	21	14	14	1	1	23	77	2369
2018	Term	23	22	18	19	15	2	0	24	76	216
2018	Student	31	23	19	13	4	4	6	34	66	52

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	61	39	2058
2019	Term	75	25	133
2019	Student	77	23	60

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	2035
2019	Term	40	60	133
2019	Student	44	56	59
2018	Indeterminate (permanent)	31	69	1772
2018	Term	36	64	158
2018	Student	55	45	29

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	20	17	12	13	1	5	56	27	2570
2019	Term	47	21	12	3	7	2	8	76	11	173
2019	Student	44	11	9	6	11	3	15	68	22	79
2018	Indeterminate (permanent)	34	18	16	11	12	1	7	57	25	2361
2018	Term	37	17	15	10	8	2	11	62	21	215
2018	Student	31	21	10	8	8	2	21	68	20	52

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	19	20	18	26	1	7	30	48	2040
2019	Term	13	23	17	28	15	0	4	38	44	132
2019	Student	19	31	14	10	16	0	10	56	29	58
2018	Indeterminate (permanent)	7	21	18	19	28	1	5	30	51	1783
2018	Term	12	20	22	15	23	3	5	36	41	158
2018	Student	16	32	26	16	3	3	3	52	21	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	4	13	15	19	42	1	6	19	66	2043
2019	Term	8	20	17	18	34	1	2	29	54	133
2019	Student	11	16	21	14	30	0	9	29	48	57
2018	Indeterminate (permanent)	3	11	16	18	48	2	4	14	69	1784
2018	Term	8	8	19	15	40	4	6	18	61	158
2018	Student	3	17	20	27	20	7	7	23	54	30

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 93. What is your current employee status?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.